Customer Support use cases (page 5 of 7)
Support is repetitive and time-sensitive. Agents can draft answers, look things up and handle simple requests, so people can focus on the tricky ones. This hub lists all 554 sourced sightings filed under Customer Support on Agent Sightings. The most common tools here are Agentforce (83), Claude (38), Amazon Bedrock (34), Claude Code (30), ChatGPT (29). Every line links to the case page, which has the source.
All 554 Customer Support sightings, 321–400 of 554
- A recipe for innovation: Gordon Food Service onboards digital co-workers with Gemini Enterprise
- AI agent reduces call times and optimizes parcel tracking
- AdventHealth advances whole-person care with OpenAI
- Agent Learning from Human Feedback (ALHF): A Databricks Knowledge Assistant Case Study
- Agentic AI drives real-time Service Intelligence
- Are 5-minute IT approvals the future? loanDepot says yes
- Automating 90% of finance and legal work with agents
- B3Networks breaks down data silos and transforms employee productivity with Gemini Enterprise
- Banco Bradesco streamlines customer service with Azure AI Foundry, apps, and databases
- Banco De La Ciudad De Buenos Aires uses Copilot Studio
- Booking.com and OpenAI personalize travel at scale
- Building a data-driven, efficient culture with AI
- Building agricultural database for farmers
- Cities Worldwide Build and Scale AI Services With NVIDIA Physical and Agentic AI
- CodeRabbit scales agentic software development and ships 20x more
- Coinbase enhances customer support and operational efficiency with Claude
- Converteo industrializes Agentic AI with Google Cloud
- Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot
- Databricks Enters the Marketing Industry with CustomerLake: Agentic Customer Data Platform (CDP)
- Delivering AI-powered entertainment that captivates users for hours
- Delivering better pediatric outcomes
- Delivering high-performance customer support
- Demandbase drives 3.4x more meetings with Piper the AI SDR Agent
- Embedding AI into developer software
- Faster Verification, Better Experience: Clearwater Benefits Transformed Intake With VoiceAI
- Forecasting Narrative Risk for Government and Enterprise
- Great service, instantly: how Bared gives every online customer the in-store experience
- HCLTech creates an AI-driven front door for employee support with Microsoft Copilot Studio and Azure AI Search
- HYGH speeds development and campaigns with ChatGPT Business
- Helping employees resolve customer issues faster
- How AI is ‘supercharging’ Hiscox employees ‘to do what they’re great at’
- How Atlassian builds AI agents teams can trust with Claude and Google Cloud
- How Brainlabs gave 1k+ marketers at its media agency an AI coworker with Claude Cowork and skills
- How Capital on Tap is keeping every customer experience personal while growing at speed.
- How Cars24 scales conversations and builds faster with OpenAI
- How Ciena Scaled Enterprise Support with Agentic AI
- How CoreWeave used Cohere North to transform its customer support in 90 days
- How Cresta and a leading cloud SaaS provider showed you can move offshore while boosting revenue
- How GCash uses Glean to improve financial security for 100 million users
- How Immobiliare.it went from one conversational agent to an agentic network
- How Jamf’s engineering team turns structured workflows into interactive tools with Cowork
- How Norstella Scales Global Buyer Engagement with Qualified's AI SDR Agent
- How Numan scaled safe, AI-first support with Fin AI Agent
- How Otter.ai auto-solved 1,000+ tickets and scaled CX with Zapier
- How R1 left the IVR behind and built something better for patients.
- How Sprout Social saved $180,000 and hundreds of hours per year with Teamwork Collection plus Rovo
- How Trendyol scaled n8n to 1,000+ users and 700 active workflows in under a year
- How Vodafone plans to create AI-powered tech-comms powerhouse with Microsoft
- How Waste Connections Automated Customer Service for 250K+ Users Every Month While Saving ~$4M Annually
- How Zapier’s marketing and engineering teams use Claude Cowork to delegate real work
- How one employee comms campaign saved Consumers Energy $55K in licensing
- How tado° uses Fin AI Agent to set customers up for success during its busiest seasons
- How the Epilepsy Foundation uses Claude across the organization
- Indicators of success: how to know you're running a customer command center
- Intercom's three lessons for creating a sustainable AI advantage
- L&G expands Microsoft collaboration to accelerate AI enablement and transform customer experience
- Lean Team, Big Pipeline: How Raylu Built Revenue Operations That Scale with Salesforce
- Megacable powers real-time AI with Lakebase Postgres and Genie
- Mercado Libre introduces Verdi, an AI developer platform powered by GPT‑4o
- Mercari enhances product listings and better supports sellers with GPT-4o mini
- Netomi’s lessons for scaling agentic systems into the enterprise
- Northwell Health extends HR support around the clock
- One agent, every door: how StoreEase turns moments of need into loyalty that lasts.
- PLDT turns manual effort into intelligent action with agentic AI built on UiPath
- Painting a smarter enterprise: 25,000+ employees adopt agentic AI at AkzoNobel
- Personalizing education with ChatGPT
- Philippine Airlines’ AI voice agent answers in English, Tagalog, and Taglish — the way its callers actually
- Proactive patient communication with AI Agents
- Prosper Global accelerates global humanitarian response to community feedback with Claude
- Qatar Charity uses Copilot Studio
- Redi, set, go: Virgin Money delivers exceptional customer experiences with Microsoft Copilot Studio
- Rising Academies’ chatbot tutors reach 150,000+ students across Sub-Saharan Africa with Claude
- SaaStr Turns Inbound Into a $2.5M Pipeline Engine with Piper the AI SDR Agent
- Scaling talent mobility with governed AI and Agent Bricks
- Stampli cuts launch hours by 68% using ChatGPT Work
- StubHub transforms live event ticketing with Claude
- TAMM AI Assistant: Transforming Government Services in Abu Dhabi with LangChain and LangGraph"
- TELUS Digital cut early cancellations by more than half with ElevenAgents
- The best customer engagement software in 2026
- Thin, Light and Built for Everything: NVIDIA RTX Spark Windows Laptops Gain New Models, Agent Tools and Games