Customer Support use cases (page 1 of 7)
Support is repetitive and time-sensitive. Agents can draft answers, look things up and handle simple requests, so people can focus on the tricky ones. This hub lists all 554 sourced sightings filed under Customer Support on Agent Sightings. The most common tools here are Agentforce (83), Claude (38), Amazon Bedrock (34), Claude Code (30), ChatGPT (29). Every line links to the case page, which has the source.
All 554 Customer Support sightings, 1–80 of 554
- Draft replies and promo codes for L'Oréal support advisors
- 1-800Accountant will resolve 70% of inquiries with Agentforce.
- ASAPP brings human-level AI to customer service with Claude
- Absa Group blazes new trails in agent-first banking with Agentforce.
- Agentforce eases merger and acquisition deals for Datasite’s customers.
- Agentforce resolves IT and HR questions 24/7 for Salesforce employees.
- Agentforce resolves over 75% of visitor issues on the Salesforce Help site.
- Assembled transforms support operations with Claude
- Block improves employee productivity and data access with Claude in Databricks
- Boosting Small Business with Salesforce Foundations: The VEV Story
- Carvana turns Slack alerts into production fixes with Claude Tag
- CentralSquare will scale smarter and drive growth with Agentforce.
- CodeRabbit revolutionizes code review with Claude
- CodeWords enables non-technical users to build workflow automations with Claude
- Cove creates the future of visual AI collaboration with Claude
- Cyera on making Claude Cowork the front door to 40 tools
- Cyera scales agentic AI across 1,500 employees with Claude Enterprise
- Databox generates 40% more revenue thanks to Fin
- Davos attendees save valuable time with Agentforce-powered support.
- DeVry supports students from course enrollment to completion with Agentforce.
- Discover OpenTable’s secret sauce to building AI agents that people actually want to use.
- Doctolib accelerates developer productivity with Claude Code
- Eneco moves to Microsoft Copilot Studio to better support over 1.5 million customers
- Euronics Italia brings trusted in-store guidance online with Agentforce.
- Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.
- Fountain accelerates frontline workforce hiring and management with Claude
- From startup to Agentic Enterprise: How Engine scales with AI
- From takeoff to smooth landing: How Engine deploys Agentforce with confidence.
- Gambit Robotics builds a real-time sous-chef with Claude
- Gradial scales enterprise marketing execution with Claude Opus 4.7
- Gradient Labs transforms financial services customer support with Claude
- Grupo Falabella offers fast, convenient order support with Agentforce.
- Gumroad’s customer support team ships code with Claude
- HappyFox Automates Support Agent Responses with Claude in Amazon Bedrock, Increasing Ticket Resolution by 40%
- Hero FinCorp trims loan approval time from 2 days to 30 minutes.
- How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work
- How Delivery Hero’s agent merges 100+ pull requests a day with Claude
- How Greenlight Financial built an autonomous SOC solution on Amazon Bedrock AgentCore
- How Jamf reached 89% active usage in eight weeks with Claude Enterprise in AWS Marketplace
- How Ramp’s engineering operates at hyperspeed with Claude Code
- How Satispay’s engineers write 75% of their code with Claude
- How VoiceAI Agents and Interaction Intelligence Transformed Patient Care at Affordable Care
- Humach enhances AI-powered customer experience solutions with Claude
- Hume AI creates emotionally intelligent voice interactions with Claude
- IFS Nexus Black builds industrial AI with Claude
- Indeed will speed up hiring with Agentforce’s digital workforce.
- Intercom provides customer service tech that delivers up to 86% resolution rates with Claude
- Juno helps people with chronic illness find patterns in their symptoms with Claude
- Kai delivers preemptive exposure management with Claude
- Kodif transforms customer support into a revenue center with Claude in Amazon Bedrock
- Law&Company transforms legal services in South Korea with Claude
- Lennar builds faster, smarter homebuying journeys with Agentforce.
- Lex streamlines the writing process with Claude
- Medgate accelerates healthcare innovation with Claude Code
- Mike Morse Law boosts productivity 35% with Salesforce AI insights.
- Mintlify ships 3x faster automating developer documentation with Claude
- N26 automates customer operations with Claude
- NRI cuts document review time in half with Claude in Amazon Bedrock
- National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude
- Newfront modernizes insurance experiences with Claude
- Notion builds agent orchestration where teams and Claude collaborate on real work
- Novo Nordisk accelerates clinical documentation and drug development with Claude
- Pendo closes the gap between shipping fast and shipping well with Claude Managed Agents
- Postman automates the API development lifecycle with Claude for 40 million developers
- Presien reduces critical safety events on construction sites by 70%+ with Claude
- Pulpit AI turns sermons into multiple pieces of content with Claude
- Reddit drives revenue with Agentforce-powered advertiser support.
- Rush leads the way in agent-first patient support with Agentforce.
- SK Telecom enhances customer support for millions of Koreans with Claude in Amazon Bedrock
- Scribd, Inc. boosts content discovery and engagement with Claude
- Surging developer productivity with custom GPTs
- Tabnine solves developers’ pain points and enhances productivity with Claude
- Telepass keeps Europe moving with Agentforce resolving 87% of FAQs.
- The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude
- Tidio automates customer support at scale with Claude
- Tony’s Chocolonely Boosts System Efficiency with Backup & Recover and Archive.
- Transparency and trust: Why Clay chose Fin
- Volkswagen Group drives innovation with humans and AI agents, together.
- Wiley sees 213% return on investment with Salesforce.
- Workato connects enterprise AI agents to business systems with Claude