Customer Support use cases (page 2 of 7)
Support is repetitive and time-sensitive. Agents can draft answers, look things up and handle simple requests, so people can focus on the tricky ones. This hub lists all 554 sourced sightings filed under Customer Support on Agent Sightings. The most common tools here are Agentforce (83), Claude (38), Amazon Bedrock (34), Claude Code (30), ChatGPT (29). Every line links to the case page, which has the source.
All 554 Customer Support sightings, 81–160 of 554
- Young Drivers gears up to expand globally with Agentforce.
- Zapia powers local commerce for millions across Latin America with Claude and Google Cloud
- Zota’s investment in digital labor pays off with 30% YoY growth.
- bunq builds intelligent banking assistant Finn with Claude
- deinePflege makes in-home healthcare more accessible with Agentforce.
- A Texas licensing agent answers in English and Spanish, any hour
- Phone agents handle Anker's first-line support calls
- EY uses Now Assist to draft service desk resolution notes
- Stellantis &You UK connects an ElevenLabs voice agent to Make and saves £200,000 a year
- Freshworks and Synthflow automate 65% of routine voice requests, cutting wait times 75%
- A city's two agents cut IT help-desk costs by 66%
- AAA Washington provides fast, always-on support with Agentforce.
- AI and unified data help UChicago Medicine scale care.
- Adalat AI makes India’s court system accessible to millions with Claude
- Aflac Japan turns hours of prep into instant proposals with Agentforce
- Agibank delivers seamless customer journeys from inquiry to closing as an Agentic Enterprise
- AirOps doubles team productivity and ships agents in weeks with Claude
- AppFolio streamlines property management communication with Claude in Amazon Bedrock
- Autodoc Transforms Multilingual Customer Support with AI Agents
- BT uses Now Assist to summarize cases and cut paperwork time
- Bionic boosts small business support with always-on help with Agentforce.
- Building an autonomous AI engineer: A Q&A with Cognition
- COSMO CONSULT quadruples sales pipeline with Dynamics 365 and Copilot Studio
- CaixaBank streamlines workflows with Agentforce.
- Capita scales high-volume recruitment with Gen AI and Agentforce.
- ChatPlace gives solo creators an AI marketing team with Claude
- Condor Develops Generative AI Prototype for IT Support in Weeks by Using Amazon Bedrock
- Customer service workflow automation with AI agents
- Deepgram ships 4–10x more durable code with Claude
- Delighting millions of customers with faster, smarter service
- Dust enables agents to go deeper at lower cost with Claude
- Dynamic EcoHome Scales 10x by Unifying the Sales Journey on Agentforce
- Equipter increases lead response rates 2.5x with Sales Cloud
- Eve Legal helps plaintiff law firms settle cases 60 days faster with Claude
- Factory is building Droids for software engineering with Claude
- GE Appliances switches on instant, personalized service with Agentforce.
- Globoplay boosts streaming subscriptions via WhatsApp with Agentforce.
- Heathrow to ease travel and grow revenue with agent-first experiences.
- How Bubble powers an AI agent that turns prompts into production apps with Claude
- Inside Delight.ai’s AI/ML team: Building internal tools with Claude Code
- Jumpcut helps Hollywood find the next big script with Claude
- Kaizen Gaming traded disparate tools for connected context at scale with Atlassian
- Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months.
- Lenovo uses Now Assist to summarize support cases and cut resolution time 35%
- Lindy empowers teams to scale with AI Agents powered by Claude
- Luminator speeds mass-transit service and repairs with Agentforce.
- Lyft reduces customer support time by 87% with Claude
- MagicSchool on building a safety layer for millions of student conversations
- Microsoft AI Tour London
- Northern Trains will make travel more accessible with Agentforce's help.
- OpenTable dishes out faster restaurant and diner help with Agentforce.
- OpusClip builds its GTM engine with Claude Code
- Pacers Sports & Entertainment reaches new fan heights with Agentforce.
- Pacers Sports & Entertainment turns fan data into delight with Data 360.
- Panasonic transforms service with assistive and autonomous AI.
- Pearson keeps learning on track with support from Agentforce
- Pentagon Federal Credit Union gains a competitive edge with Agentforce.
- PepsiCo builds an Agentic Enterprise with the Salesforce Platform.
- PepsiCo will deliver smarter engagement across their brands with Data 360.
- Perplexity delivers factual and relevant answers with Claude
- Praxis AI pioneers AI-driven education with Claude in Amazon Bedrock
- Qodo helps developers ship quality code faster with Claude
- RCBC’s AI-driven customer experience transformation
- SCA keeps streets clean and drivers safe with Agentforce.
- Simplyhealth will multiply service and sales capacity with Agentforce.
- Smartsheet builds conversational AI into work management with Claude
- Solvely.ai transforms global learning with Claude
- StudyFetch powers AI-driven personalized learning for millions of students with Claude
- Takeda turns medical complexity into trusted clarity with Agentforce
- The McLaren F1 Team will zoom to more strategic partnerships with Agentforce.
- The United Football League tackles game day support for fans with Agentforce.
- The future of service is human and AI. Here’s how we’re building for it.
- WRTN pioneers AI entertainment and storytelling across Asia with Claude
- With Agentforce, support from Endress+Hauser is even more precise — just like their products.
- Wondr Health scales trusted health coaching with Claude
- monday Service + LangSmith: Building a Code-First Evaluation Strategy from Day 1
- reMarkable makes their mark with agent-first service and IT help.
- Trove Brands cuts misshipments by 70% with Gorgias AI Agent processing cancellations
- UKLASH automates one in five subscription cancellations end to end with Gorgias AI Agent Actions
- Alpha Drive answers more than 12,000 dealership calls a day on Bland