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Microsoft Copilot Studio: what it is and what people actually do with it
A low-code platform for building agents that connect to Microsoft 365, Power Platform and other channels. source
I have 139 sightings of Microsoft Copilot Studio. Its most common jobs: Customer Support (30), Research & Data (23), Finance (17).
- Vendor
- Microsoft
- Official site
- www.microsoft.com/en-us/copilot/pricing/copilot-studio
- Sightings here
- 139 cases
- Pricing
- Copilot Credits: packs of 25,000 for $200 a month, or pay as you go. See site. pricing source
Customer Support · 30 Research & Data · 23 Finance · 17 Business & Startups · 16 Sales & Marketing · 16 Software Development · 10 DevOps & Infra · 7 Automation · 6
Head to head
Cases (139)
Showing the 60 most-read.
- Five agents read customer order emails for Unilever · NOVA (Microsoft Foundry) · Business & Startups
Unilever built NOVA, five agents on Microsoft Foundry: four read order emails and extract the order, a fifth checks their work. Across 11 pilot… - INPEX transforms business processes with Microsoft 365 Copilot and AI agents · Copilot Studio · Business & Startups
Inpex Corporation — INPEX introduced Microsoft 365 Copilot as the hub of its AI platform and rapidly expanded its user base as adoption accelerated.… - Grupo Bimbo uses Copilot Studio · Copilot Studio · Automation
Grupo Bimbo built Audit Assist and Comatrix using Microsoft Copilot Studio, deployed via Microsoft 365 Copilot and Microsoft Teams, connecting… - From weeks to a day: Everstar on Microsoft Foundry with Claude · Claude · Research & Data
Everstar Foundry Models — Everstar built Gordian on Claude in Foundry Models, cutting nuclear permitting timelines 80–96% and completing 4–6 weeks… - From Plain English to Passing Tests: Momentic on Microsoft Foundry with Claude · Claude Code · Software Development
Momentic Foundry Models — AI coding assistants generate code faster than teams can verify. Locator, assertion, visual, and extraction agents call… - Eneco moves to Microsoft Copilot Studio to better support over 1.5 million customers · Copilot Studio · Customer Support
The multi-lingual, AI agent was deployed on the company website in just three months, including integration with Eneco’s live chat platform.… - OneSchool Global transforms curriculum quality at scale with Microsoft Copilot Studio · Copilot Studio · Knowledge & Notes
OneSchool Global uses a Copilot Studio agent to cut Assignment review time from 60 to 15 minutes, returning 375 days to teachers annually. Using… - Microsoft AI Tour London · Copilot Studio · Customer Support
These task-specific AI agents, which are easy to build using Microsoft’s no- or low-code tools, “offer limitless potential for all sectors and… - Emperor Financial Services elevates customer engagement using Dynamics 365 and Copilot Studio · Copilot Studio · Finance
Emperor Group — EFSG enhances customer engagement with unified Dynamics 365 and Copilot solutions to deliver faster, smarter, more personalized… - COSMO CONSULT quadruples sales pipeline with Dynamics 365 and Copilot Studio · Copilot Studio · Customer Support
Cosmo Consult — A Microsoft partner consolidates fragmented systems into Dynamics 365 and uses AI agents to drive 4x pipeline growth. The company… - A team uses an AI agent · Copilot Studio · Finance
NHS England has announced that it is significantly accelerating AI adoption across healthcare services by providing 505,000 clinicians and support… - 24 Hour Fitness reinvents member support with Flex, an agent built on Microsoft Copilot Studio · Copilot Studio · Research & Data
24 Hour Fitness built Flex with Microsoft Copilot Studio to give 2 million members instant support and streamlined human assistance. The team-built… - mobilezone switches on an agentic transformation with Microsoft Copilot Studio · Copilot Studio · Customer Support
mobilezone used Copilot Studio agents to improve customer service and cut IT resolution time by 50%. mobilezone’s legacy chatbot and rigid IT forms… - Transforming comptrollership: PSC cuts travel email inquiries by 90% using M365 Copilot agent · Copilot Studio · Customer Support
Public — Using Microsoft 365 Copilot and Copilot Studio, PSC built an in-house AI agent for instant, bilingual answers to travel policy questions.… - To innovate faster, BNY upskills 100% of staff on Eliza, powered by Microsoft AI · Microsoft 365 Copilot · Sales & Marketing
Key to the change was a select group of AI change makers called “pioneers.” Through 400,000 hours of training, BNY has upskilled 100% of employees… - Siag uses Copilot Studio · Copilot Studio · Customer Support
SIAG built a centralized Citizen Relationship Management system on Microsoft Dynamics 365 Customer Service and Contact Center to unify data, enable… - SNÖ Hotels reduces check-in times and administrative costs using Microsoft 365 Business Central and Copilot · Copilot Studio · Travel & Booking
Sno Hotels — This includes an AI-driven agent for customers built using Copilot Studio to support remote check-in and concierge services. Business… - Quantum Capital Group uses Copilot Studio · Copilot Studio · Business & Startups
Quantum Capital Group — An embedded agent built using Copilot Studio acts as a conversational interface that enables engineers to quickly dig into… - Pamarco accelerates finance operations with autonomous agents and Copilot Cowork · Copilot Studio · Finance
Pamarco Technologies — Pamarco uses autonomous agents and Copilot Cowork to streamline finance operations, automate up to 40% of close tasks, and… - KONE elevates its automation and AI strategies with Microsoft Power Platform · Copilot Studio · Automation
Kone Power Apps — To support over 3,000 makers, an agent built with Copilot Studio guides them through the development process and can even generate… - Hertz drives process automation and AI-enabled innovation with Power Platform · Copilot Studio · Customer Support
Hertz — An agent built with Copilot Studio is reducing the time to resolve customer issues by over 15%. Apps built on Power Platform include a… - HYPE makes finance easier with Dynamics 365 · Copilot Studio · Customer Support
Dynamics 365 Customer Service, Copilot in Customer Service, and Copilot Studio met HYPE’s omnichannel needs and delivered automated assistance to… - Frontier Firm BNY resolves client inquires 80% faster with Microsoft AI powered Eliza · GitHub Copilot · Customer Support
BNY built an in-house AI platform, Eliza, that incorporates Microsoft platforms and tools like Microsoft Azure, Microsoft Foundry, Microsoft 365… - First West Credit Union accelerates service with Microsoft Copilot and AI agents · Copilot Studio · Business & Startups
First West Credit Union empowers its employees to deliver better support using Microsoft 365 Copilot and AI Agents. First West Credit Union was… - Eczacıbaşı scales AI innovation across sectors with Microsoft Copilot Studio · Copilot Studio · Finance
Eczacibasi Holding — The enterprise launched “Mission AI” using Microsoft Copilot Studio and Microsoft Foundry to unify development, enabling global… - Children International uses Copilot to bring a more human touch to combating childhood poverty worldwide · Copilot Studio · Software Development
Global nonprofit Children International uses Microsoft 365 Copilot to streamline tasks, analyze data, and free staff to bring even more empathy to… - Canada Goose transforms global finance and builds an agentic future with Dynamics 365 and Microsoft Copilot · Copilot Studio · Finance
Canada Goose — The company migrated to Dynamics 365 Finance, automated workflows with Microsoft Power Platform, centralized data in Microsoft… - Banco Popular Dominicano multiplies risk analysis 7X with Microsoft Power Platform · Copilot Studio · Finance
Banco Popular Dominicano — Banco Popular created AURA, an ecosystem of agents built on Microsoft Copilot Studio and Microsoft Power Platform that… - The NFL modernizes game-day operations with Microsoft Copilot Studio and Power Platform · Copilot Studio · DevOps & Infra
National Football League — The platform has helped save the Game Ops team between 8-12 hours a week in data entry and report generation and provides… - Redi, set, go: Virgin Money delivers exceptional customer experiences with Microsoft Copilot Studio · Copilot Studio · Customer Support
Virgin Money — One way in which the brand innovates to deliver exceptional customer experiences is through its award-winning virtual assistant… - Qatar Charity uses Copilot Studio · Copilot Studio · Customer Support
In response, Qatar Charity used INNOV8 for Copilot Studio from Netways to implement a solution that leverages Microsoft Azure, Dynamics 365, and AI.… - Premera Blue Cross makes AI mainstream with Copilot and Copilot Studio · Copilot Studio · Business & Startups
Premera Blue Cross paired Microsoft 365 Copilot and Copilot Studio with training and governance (Data, AI and Ethics Committee), shifting from an… - Microsoft Frontier Tour London: Building trust in the agentic AI era · Copilot Studio · Sales & Marketing
Microsoft’s Project Perception uses specialised AI agents to test safeguards, protect against incidents and help mitigate problems, while people… - Ma’aden empowers employees with Microsoft 365 Copilot and Azure OpenAI Service, saving 2,200 hours monthly · Copilot Studio · Research & Data
Maaden — The company used Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service as some of the solutions to help employees be more… - LC Waikiki finds the right fit for innovation with Dynamics 365 · Copilot Studio · Finance
LC Waikiki modernizes operations with Dynamics 365 Finance and Supply Chain Management, using Power Platform and Copilot Studio agents to automate… - Harris County builds AI playbook on Microsoft Foundry, saves $2.5M+ · Copilot Studio · Business & Startups
Tx County Of Harris — Using a “swim lane” approach to AI adoption – with Microsoft 365 Copilot, Copilot Studio and Foundry – Harris County has… - HEINEKEN uses Power Platform and Copilot Studio to streamline operations and harness the potential of AI · Copilot Studio · Automation
Over 7,500 makers have built thousands of apps and automations and are now developing AI-driven agents HEINEKEN is a strong digital innovator with… - HCLTech creates an AI-driven front door for employee support with Microsoft Copilot Studio and Azure AI Search · Copilot Studio · Customer Support
Lumi agent supports 80,000 active employees and handles more than 10,000 queries per day To get help with HR, payroll, travel, and other internal… - Grupo Bimbo accelerates operational decisions with 3,000 Microsoft 365 Copilot users · Copilot Studio · Sales & Marketing
With more than 20,000 solutions created by its employees and 3,000 Copilot users, Grupo Bimbo has managed to accelerate analysis, reduce operational… - Epiq uses Microsoft Copilot Studio and other Power Platform tools to drive efficiency and reduce costs · Copilot Studio · Productivity
Epiq Global — AI-driven agents built using Copilot Studio help manage a variety of tasks, including questions from class action claimants. AI-driven… - DOA dierenasiel helps animals get adopted faster with Dynamics 365, Power Apps, and Microsoft AI · Copilot Studio · Business & Startups
DOA dierenasiel uses Microsoft Power Platform, Dynamics 365, and Copilot Studio to reduce admin, inform medical care, and help more animals. DOA… - DOA dierenasiel helps animals get adopted faster with Dynamics 365, Power Apps, and Microsoft AI · Copilot Studio · Business & Startups
DOA dierenasiel partnered with Axelio to build apps using Dynamics 365 Customer Engagement, Power Platform, Microsoft Foundry, and Copilot Studio.… - Centrica drives a new wave of Power Platform innovation with Managed Environments and Copilot Studio · Copilot Studio · Software Development
Over 1,100 apps and AI agents have resulted in over $10M in estimated savings Centrica has been using Power Platform to drive an ambitious digital… - Cemex builds an always-on HR experience with a Copilot Studio agent · Copilot Studio · Productivity
Cemex deployed an AI-powered HR agent on Copilot Studio to deliver 24/7 self-service support for 800 employees. The company built Consult HR, a… - Brown Health scales Microsoft Dragon Copilot and AI agents to ease care delivery · Copilot Studio · Finance
Brown University — Brown Health uses Dragon Copilot, Microsoft 365 Copilot and AI agents to reduce clinician burden and streamline the care delivery… - Broward County Public Schools scales Microsoft 365 Copilot in record K-12 deployment · Copilot Studio · Research & Data
Broward County Public Schools — The district deployed 20,000 Microsoft 365 Copilot licenses integrated with its Microsoft 365 ecosystem, providing… - Black & Veatch scales Microsoft AI enterprise-wide to deliver greater client value · Copilot Studio · Software Development
Black And Veatch — Black & Veatch uses Microsoft 365 Copilot, Azure, Microsoft Foundry, Copilot Studio, Security Copilot, Microsoft Purview, GitHub… - Banco De La Ciudad De Buenos Aires uses Copilot Studio · Copilot Studio · Customer Support
Banco De La Ciudad De Buenos Aires — The entity implemented Microsoft 365 Copilot, Copilot Studio, and Azure to automate tasks, develop AI agents… - Wellstar cuts shift-fill effort more than 80% using Swift, built on Azure AI · Custom agent · Business & Startups
Swift™ Workforce AI’s agentic scheduling agent, built on Azure AI, cuts Wellstar’s shift-fill effort 80%+, returning Nurse Managers to patient care.… - Virgin Money modernises banking with Microsoft Copilot Studio · Copilot Studio · DevOps & Infra
To achieve this, Virgin Money partnered with Microsoft to create Redi – an AI-powered assistant built using Microsoft Copilot Studio. Redi now… - Vera Bradley designs efficiency and better customer experiences with Dynamics 365 · Copilot Studio · Customer Support
Vera Bradley — The company increased efficiency, saved millions, reduced live agent escalations by 25%, and improved customer experience with… - Syntek Information Systems Drives Development Productivity Innovation with GitHub Enterprise on Azure · Copilot Studio · Customer Support
Syntek Information Systems has adopted Microsoft GitHub Enterprise to build an AI-driven development environment and enhance developer productivity.… - SSE creates a compliant, nuanced virtual assistant using Microsoft Copilot Studio and Azure OpenAI · Copilot Studio · Business & Startups
To enhance customer experience, SSE required a solution able to handle customer interactions in a conversational and nuanced way. The company… - Preserving expertise and driving innovation: ANDRITZ empowers employees with AI agents · Copilot Studio · Business & Startups
atwork collaborates with ANDRITZ to empower employees with AI agents. ANDRITZ faced a critical inflection point as it sought to preserve the deep… - National Zakat Foundation reaches Muslims in need 80% faster with Microsoft automation · Copilot Studio · Research & Data
National Zakat Foundation — A new solution built on Microsoft Power Platform and Microsoft Copilot Studio evaluates applications for aid and triages… - Morningstar advances wealth advisory with Copilot and Copilot Studio · Copilot Studio · Sales & Marketing
Morningstar Inc — Morningstar builds agentic wealth advisory with Copilot and Copilot Studio, bringing trusted intelligence into daily work Advisors… - Microsoft uses Copilot Studio to reshape customer experience and drive higher engagement · Copilot Studio · Media & Content
Microsoft used Copilot Studio to build "Ask Microsoft," a web agent that helps millions of customers find the information they need on… - Microsoft uses Copilot Studio · Copilot Studio · Media & Content
Microsoft wanted to make it easier for employees to answer what are often complex questions from customers about product licensing. Licensing… - Medicana builds a bespoke patient experience solution on Microsoft Power Platform · Copilot Studio · Research & Data
Medicana — The organization built a unified Patient Experience Platform on Microsoft Power Platform, automating workflows with Power Automate… - Medicana builds a bespoke patient experience solution on Microsoft Power Platform · Copilot Studio · Research & Data
Medicana — The organization built a unified Patient Experience Platform on Microsoft Power Platform, automating workflows with Power Automate…
No affiliate links here. If that ever changes, I will say so on this page. Facts checked 29 Oct 2026; vendors change things without telling me.