Agent Sightings Real agent use cases

DOA dierenasiel helps animals get adopted faster with Dynamics 365, Power Apps, and Microsoft AI

DOA dierenasiel uses Microsoft Power Platform, Dynamics 365, and Copilot Studio to reduce admin, inform medical care, and help more animals. DOA dierenasiel partnered with Axelio to build a suite of apps using Dynamics 365 Customer Engagement, Power Platform, Microsoft Foundry, and Copilot Studio. DOA dierenasiel is the largest animal shelter in the Netherlands, helping 2,000 cats and dogs every year.

Agent or tool
Copilot Studio
Topic
Business & Startups
Reported on
Case study (Microsoft)
Added
2026-11-11

Why it matters

Small teams wear many hats. Agents that pick up research, admin and operations let a founder spend more time on the work only they can do. It is one of 90 sightings filed under Business & Startups on Agent Sightings (number 33 by interest), and one of 116 involving Copilot Studio.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Copilot Studio or any similar agent and adjust the details to your situation.

I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/26726-doa-dierenasiel-dynamics-365…. Our summary is a paraphrase; details are in the source.

Built an AI agent? Feature your agent on Agent Sightings, free submission or a featured spot.

Browse more like this

More in Business & Startups · more with Copilot Studio · all browse pages · industry guides

Related sightings

← All 2754 use cases