INPEX transforms business processes with Microsoft 365 Copilot and AI agents
Inpex Corporation — INPEX introduced Microsoft 365 Copilot as the hub of its AI platform and rapidly expanded its user base as adoption accelerated. An INPEX survey showed that, after a year, nearly 50% of employees felt that Copilot reduced time spent on tasks, improved processes, and enhanced engagement. Microsoft 365 Copilot empowered AI-driven work, boosting productivity and engagement while generating over JPY 2 billion in annual value. INPEX introduced Microsoft 365 Copilot as the hub of its AI platform and rapidly expanded its user base as adoption accelerated.
- Agent or tool
- Copilot Studio
- Topic
- Business & Startups
- Reported on
- Case study (Microsoft)
- Added
- 2026-11-11
Why it matters
Small teams wear many hats. Agents that pick up research, admin and operations let a founder spend more time on the work only they can do. It is one of 90 sightings filed under Business & Startups on Agent Sightings (number 2 by interest), and one of 116 involving Copilot Studio.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Copilot Studio or any similar agent and adjust the details to your situation.
I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/27096-inpex-corporation-microsoft…. Our summary is a paraphrase; details are in the source.
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