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Gemini: what it is and what people actually do with it
Google's AI models and assistant. Gemini Enterprise adds agent building for organisations; this page counts both. source
I have 36 sightings of Gemini. Its most common jobs: Customer Support (7), Productivity (7), Sales & Marketing (6).
- Vendor
- Google
- Official site
- gemini.google.com
- Sightings here
- 36 cases
- Pricing
- Google's CX Agent Studio charges $0.50 per chat or voice session (list price). Other products: see site. pricing source
Customer Support · 7 Productivity · 7 Sales & Marketing · 6 Business & Startups · 4 Finance · 3 Travel & Booking · 2 Media & Content · 2 Software Development · 2
Head to head
Cases (36)
- Appeal a denied travel insurance claim · Gemini · Travel & Booking
Linked example of appeal a denied travel insurance claim. The poster uploaded the full travel-insurance policy PDF plus all claim correspondence to… - Research hotels and pull tax documents · Gemini · Finance
Observed in the wild: gemini shows up in a write-up about research hotels and pull tax documents. The linked post is the primary source for steps… - Handle hotel booking and directions on a business trip · Gemini · Travel & Booking
On a messy international work trip, Gemini picked a policy-compliant last-minute Heathrow layover hotel and walked someone from gate through… - AG Barr resolves 60% of tickets with AI · Gemini · Customer Support
Freshservice helps a lean IT team turn field sales and service requests into self-service wins CUSTOMER STORIES AG Barr resolves 60% of tickets with… - Uni-President Chain Store Corporation scales hyper-personalized retail with Google AI · Gemini · Sales & Marketing
Uni Presidentchainstorecorporation — To elevate this connection, PCSC set out to answer a daily question "What should I eat next?" through an… - Forecasting Narrative Risk for Government and Enterprise · Gemini · Customer Support
CUSTOMER STORY Forecasting Narrative Risk for Government and Enterprise 10M+ Social media messages processed daily for threat detection ~2 weeks To… - Converteo industrializes Agentic AI with Google Cloud · Gemini Enterprise agents · Customer Support
Converteo used Google Cloud Gemini Enterprise to modernize operations, structure agent development, and prepare different offerings for its clients.… - B3Networks breaks down data silos and transforms employee productivity with Gemini Enterprise · Gemini Enterprise agents · Customer Support
B3Networks used Gemini Enterprise to cut time to finalize internal data queries, freeing employees from manual searches to focus on high-value work.… - ANA Seguros speeds insurance insights with AI/BI and Genie · Gemini Enterprise agents · Sales & Marketing
The chairman and president also use Genie through Microsoft Teams and Genie One to ask questions directly, while ANA Seguros’ IT director uses a… - A recipe for innovation: Gordon Food Service onboards digital co-workers with Gemini Enterprise · Gemini Enterprise agents · Customer Support
Gordonfoodservice — A powerful agentic AI platform, Gemini Enterprise combines Google's most advanced Gemini models , a suite of pre-built Google… - Contract and invoice review down from 1 hour to 5 minutes · Gemini Enterprise · Finance
Google says Bradesco's finance team uses Gemini Enterprise for fiscal, accounting and contract analysis, cutting document review from one hour to… - A beauty shopping assistant that skips the search filters · Ulta AI shopping assistant (Gemini Enterprise) · Shopping
Ulta Beauty's AI shopping assistant, built with Gemini Enterprise, turns conversational questions into recommendations across 30,000 products.… - Kohl’s: Powering faster decisions and smarter shopping with Gemini · Gemini · Sales & Marketing
Kohls — Kohl’s used Gemini to scale agentic AI, transforming data into faster decisions and enhancing shopping with guided discovery. The Kohl’s AI… - FairPrice Group redefines retail experiences with AI agents · Gemini · Customer Support
Fairpricegroup — FairPrice Group uses Google AI and Gemini to transform grocery shopping with agentic AI, helping customers shop smarter and save… - Orange Spain staff built 1,000+ custom agents themselves · Gemini Enterprise agents · Productivity
Orange Spain says employees built more than 1,000 custom Gemini Enterprise agents across HR, IT, sales and customer service, with near-100% licence… - An appliance maker's supplier agent talks to 600 parts suppliers · Supplier Collaboration Agent (Gemini Enterprise) · Business & Startups
Google says GE Appliances staff built 800+ agents, including one that handles routine messages with 600+ service-parts suppliers and has cut… - A steelmaker deployed 300+ agents in nine months · Gemini Enterprise agents · Business & Startups
Tata Steel says it deployed 300+ specialised agents in nine months with Google Cloud, covering maintenance prediction and customer response times.… - A hardware chain's internal agent saved 500,000 hours · Wesfarmers agents (Gemini Enterprise) · Productivity
Google says an internal agent at Bunnings, part of Wesfarmers, saved staff half a million hours of administrative work. Shopping agents that help… - Field technicians build 200+ agents, including a photo check of every wire · Hitachi HMAX agents (Gemini Enterprise) · Business & Startups
Google says Hitachi gave frontline power-and-utilities workers agent-building tools, and technicians built agents for 200+ use cases. One checks… - A power utility builds financial scenarios in hours, not weeks · Gemini Enterprise Agent Platform · Finance
Google says Santee Cooper's planning agent should build scenarios in hours or days that used to take a small team weeks or months, feeding a $10… - Agents match renters to unused warehouse space, answering in 40 seconds · Robin and other Gemini agents · Sales & Marketing
Google's customer page says Warehouse Exchange made more than $25M in revenue from unused logistics space through teams of Gemini agents. The… - Let AI models trade stocks autonomously with $1k each · Gemini · Productivity
Linked example of let AI models trade stocks autonomously with $1k each. The poster set up four paper-trading portfolios with $1,000 each on Alpaca… - A small-engine maker's customer agent grows into the supply chain · Briggs & Stratton Assist (Gemini Enterprise) · Business & Startups
Google says Briggs & Stratton's customer-service agent, Briggs & Stratton Assist, led to supply-chain agents that use SAP data in BigQuery to handle… - Vanar builds infrastructure that powers intelligent agents with Google Cloud · Gemini Enterprise agents · Sales & Marketing
To address these limitations, Vanar built Vanar Chain, an EVM-compatible blockchain designed for predictable low-cost transactions, energy… - HDFC Bank boosts uptime and pioneers passwordless banking with Google Cloud · Gemini · Customer Support
Hdfcbank — Building on this highly secure foundation, the bank is now pioneering the agentic AI era by leveraging Gemini models to automate complex… - 10,000+ custom agents for a Japanese insurer's staff · Gemini Enterprise agents · Knowledge & Notes
Google says SOMPO, a Japanese insurer, built more than 10,000 custom agents across its 34,000 employees for tasks like document search and… - Summarize emails and draft replies · Gemini · Email & Inbox
Case study takeaway: gemini shows up in a write-up about summarize emails and draft replies. The linked post is the primary source for steps and… - Run multi-step tasks · Gemini · Productivity
According to the write-up, gemini shows up in a write-up about run multi-step tasks, with figures like 7, 3, 4.6. The linked post is the primary… - Edit existing video clips · Gemini · Media & Content
Community report: gemini shows up in a write-up about edit existing video clips, with figures like 36. The linked post is the primary source for… - Build scored sales lead profiles and outreach drafts · Gemini · Sales & Marketing
A published walkthrough shows the builder set up a custom Gem called Sales Lead Researcher with their offering and a four-part, 0-16 scoring… - Resolve customer calls proactively · Gemini · Productivity
Real-world thread: google's case study reports 30% of calls resolved and issues resolved 87% faster, following tELUS uses Gemini Enterprise for CX… - Build a browser 4X strategy game · Gemini · Productivity
Community report: utilizing Grok and Gemini, the combat engine, fog-of-war, map generation, and heuristic AI were developed in Hexwardia, a browser… - Analyze 170k LLM logs overnight · Gemini · Productivity
Case study takeaway: user gave a Gemini agent access to the llm CLI and 170k LLM logs, told it to use a free Chutes model, and set a one-month time… - Turn a blog post into an animated infographic · Gemini · Media & Content
Community report: in a long-running Gemini chat that already held her brand hex codes, fonts and audience, she pasted in a blog post about the state… - Control robots · Gemini · Software Development
As described in the source, gemini shows up in a write-up about control robots, with figures like 10. The linked post is the primary source for… - Fix a broken Delete button in a GitHub repo · Gemini · Software Development
Community report: after giving Jules access to the GitHub repo, The builder picked the repo and branch and asked it to fix the broken Delete button.…
No affiliate links here. If that ever changes, I will say so on this page. Facts checked 29 Oct 2026; vendors change things without telling me.