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Games Global saves over 22,000 hours per year with Microsoft Power Platform and Copilot Studio

Games Global — The company hosted two transformative workshops where employees were trained to build real automation using Microsoft Power Platform and Copilot Studio. By automating on-call approvals, employee onboarding, vendor approvals, regulatory reporting, and security audits, Games Global saved 22,370 hours per year.

Agent or tool
Copilot Studio
Topic
DevOps & Infra
Reported on
Case study (Microsoft)
Added
2026-11-11

Why it matters

Keeping servers and pipelines healthy is constant, detail-heavy work. Agents that can read logs and run routine fixes are a big help, as long as a person keeps an eye on what changes. It is one of 130 sightings filed under DevOps & Infra on Agent Sightings (number 46 by interest), and one of 116 involving Copilot Studio.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Copilot Studio or any similar agent and adjust the details to your situation.

I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.

Saved

Tip: Try it first on a staging system or with read-only credentials, and require approval for anything that changes production.

Source

Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/23332-games-global-microsoft-copil…. Our summary is a paraphrase; details are in the source.

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