How this home services franchisor uses Paradox’s Conversational ATS to hire better talent, faster
The trades Neighborly implemented a first of its kind conversational ATS, powered by an AI assistant named Maya, who automatically handles the administrative hiring work like screening and scheduling applicants. Since implementing Maya, Neighborly has reduced time-to-schedule from 5 days to 9 minutes. Solution Neighborly implemented a first of its kind conversational ATS, powered by an AI assistant named Maya, who automatically handles the administrative hiring work like screening and scheduling applicants. Results Since implementing Maya, Neighborly has reduced time-to-schedule from 5 days to 9 minutes.
- Agent or tool
- Paradox Olivia
- Topic
- Automation
- Reported on
- Case study (Paradox)
- Added
- 2026-11-12
Why it matters
Automation used to mean wiring up rigid rules. Agents can handle the messy, in-between steps that rules miss, which makes many more workflows worth automating. It is one of 65 sightings filed under Automation on Agent Sightings (number 18 by interest), and one of 34 involving Paradox Olivia.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Paradox Olivia or any similar agent and adjust the details to your situation.
I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Case study (Paradox): https://paradox.ai/case-studies/neighborly. Our summary is a paraphrase; details are in the source.
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