How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year
Uob — How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year. Jonus, UOB's conversational AI assistant, automates administrative tasks for the company's recruiters. How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year.
- Agent or tool
- Paradox Olivia
- Topic
- Finance
- Reported on
- Case study (Paradox)
- Added
- 2026-11-12
Why it matters
Money tasks are tedious but high-stakes, which is exactly where a careful agent helps: it does the checking and paperwork while a person keeps the final say. It is one of 156 sightings filed under Finance on Agent Sightings (number 68 by interest), and one of 34 involving Paradox Olivia.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Paradox Olivia or any similar agent and adjust the details to your situation.
I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Paradox Olivia.
Tip: Keep the agent in 'propose, don't pay' mode: let it gather numbers and draft messages, and approve any payment or account change yourself.
Source
Read the original first-hand account on Case study (Paradox): https://paradox.ai/case-studies/uob. Our summary is a paraphrase; details are in the source.
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