How Sport Clips cultivates high-touch candidate engagement with conversational AI

Sportclips — Over the past few years, the Sport Clips team has increasingly relied on sophisticated conversational AI — an assistant they call “Kenzie” — to immediately answer hundreds of day-to-day questions from candidates, and bring a human touch to every stage in the hiring process, 24 hours a day. Solution Over the past few years, the Sport Clips team has increasingly relied on sophisticated conversational AI — an assistant they call “Kenzie” — to immediately answer hundreds of day-to-day questions from candidates, and bring a human touch to every stage in the hiring process, 24 hours a day.

Agent or tool: Paradox Olivia
Topic: Media & Content
Reported on: Case study (Paradox)
Added: 2026-11-12

Why it matters

Making content involves a lot of production steps around the creative part. Here an agent takes on some of those steps so the person can focus on the idea. It is one of 70 sightings filed under Media & Content on Agent Sightings (number 6 by interest), and one of 34 involving Paradox Olivia.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Paradox Olivia or any similar agent and adjust the details to your situation.

I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Paradox): https://paradox.ai/case-studies/sportclips. Our summary is a paraphrase; details are in the source.

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