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SMU Transforms Operations Through Business Orchestration and Automation—Powered by Agentic AI

Discover how SMU used UiPath Orchestrator to automate end-to-end processes and power an AI document screening assistant that improves efficiency and productivity. Having used the UiPath Platform™ at her previous workplace, Cassandra Jenna Bibal, Business Analyst and Automation Developer at SMU, knew that it was the answer. Related case studies Case Study One NZ One NZ cut mobile provisioning from 10 days to under 10 minutes without replacing legacy systems.

Agent or tool
UiPath
Topic
Software Development
Reported on
Case study (UiPath)
Added
2026-11-11

Why it matters

Coding agents are moving from autocomplete to doing whole tasks: reading a codebase, making a plan and changing many files. This case is a concrete example of where that works in practice. It is one of 221 sightings filed under Software Development on Agent Sightings (number 94 by interest), and one of 7 involving UiPath.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into UiPath or any similar agent and adjust the details to your situation.

I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was UiPath.

Saved

Tip: Work on a fresh branch, ask for a plan before edits, and review the diff and test results before merging.

Source

Read the original first-hand account on Case study (UiPath): https://uipath.com/resources/automation-case-studies/smu-transforms-operations…. Our summary is a paraphrase; details are in the source.

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