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Rippling powers AI-driven GTM with Genie Agents on Databricks

Learn how Rippling uses Databricks Genie to power AI-driven GTM with governed data, machine learning and semantic retrieval. By building a unified GTM AI platform on Databricks and integrating Genie Agents into GrowthOS, Rippling created a governed conversational interface that delivers trusted business insights in seconds. A foundation for agentic GTM Today, more than 2,800 employees use GrowthOS to access governed business intelligence powered by Genie.

Agent or tool
Databricks
Topic
Sales & Marketing
Reported on
Case study (Databricks)
Added
2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 362 by interest), and one of 37 involving Databricks.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Databricks or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Databricks): https://databricks.com/customers/rippling/genie. Our summary is a paraphrase; details are in the source.

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