Pathwork Automates Information Extraction from Medical Records and Underwriting Guidelines with LlamaParse
Pathwork — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. Pathwork , a life insurance technology company, is changing that reality. “Documents were coming in faster than our systems could handle.” About 60% of all underwriting cases include documentation, averaging 75 pages per case, with some extending to 1,000 pages. It now processes over 40,000 pages of medical documentation per week , converting scanned PDFs, handwritten notes, and image-heavy records into structured text that downstream models can analyze.
- Agent or tool
- LlamaIndex
- Topic
- Automation
- Reported on
- Blog (LlamaIndex)
- Added
- 2026-11-12
Why it matters
Automation used to mean wiring up rigid rules. Agents can handle the messy, in-between steps that rules miss, which makes many more workflows worth automating. It is one of 65 sightings filed under Automation on Agent Sightings (number 5 by interest), and one of 5 involving LlamaIndex.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into LlamaIndex or any similar agent and adjust the details to your situation.
I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was LlamaIndex.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Blog (LlamaIndex): https://llamaindex.ai/customers/pathwork-automates-information-extraction-from…. Our summary is a paraphrase; details are in the source.
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