Lumen Technologies Inc uses GitHub Copilot

Lumen Technologies Inc — Working with Microsoft, Lumen sponsored a full developer population trial program for GitHub Copilot at its location in Bangalore, India, with nearly 600 engineers. Working with Microsoft, Lumen sponsored a full developer population trial program for GitHub Copilot at its location in Bangalore, India, with nearly 600 engineers. In addition to significant productivity gains, Copilot is supporting greater democratization of technology across Lumen and supporting potential financial benefits between $95 million and $300 million.

Agent or tool: GitHub Copilot
Topic: Software Development
Reported on: Case study (Microsoft)
Added: 2026-11-11

Why it matters

Coding agents are moving from autocomplete to doing whole tasks: reading a codebase, making a plan and changing many files. This case is a concrete example of where that works in practice. It is one of 221 sightings filed under Software Development on Agent Sightings (number 96 by interest), and one of 47 involving GitHub Copilot.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into GitHub Copilot or any similar agent and adjust the details to your situation.

I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.

Saved

Tip: Work on a fresh branch, ask for a plan before edits, and review the diff and test results before merging.

Source

Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/1769628185480172641-lumen-technolo…. Our summary is a paraphrase; details are in the source.

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