KPMG to revolutionize productivity with Microsoft Copilot for Microsoft 365

For nearly a decade, KPMG Australia has used AI technologies to increase the efficiency, accuracy, and quality of a range of data discovery tasks. Seeing the potential of generative AI to further enhance its services, the firm tested offerings from multiple vendors before deciding to build a proof of concept of its ESG Comply AI platform using Microsoft Azure OpenAI Service, Azure AI Search, and Copilot for Microsoft 365.

Agent or tool: Microsoft Copilot
Topic: Research & Data
Reported on: Case study (Microsoft)
Added: 2026-11-11

Why it matters

Research is mostly gathering, cleaning and comparing. Handing that groundwork to an agent leaves the person with the part that needs judgment: deciding what the findings mean. It is one of 201 sightings filed under Research & Data on Agent Sightings (number 96 by interest), and one of 39 involving Microsoft Copilot.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Microsoft Copilot or any similar agent and adjust the details to your situation.

I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/1749522406496386350-kpmg-microsoft…. Our summary is a paraphrase; details are in the source.

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