How Indeed uses AI to help evolve the job search

Indeed is a platform that helps people find jobs and helps employers find the right talent. Job seekers use Indeed to search for opportunities, upload resumes, and research companies, while employers use the platform to attract, screen, and hire candidates more efficiently. For nearly 20 years, we’ve used AI to power billions of connections between job seekers and employers, all with the goal of making hiring simpler, faster, and more human. On the R&D side, adoption of agentic coding tools has taken off, with over 80% of engineers using AI.

Agent or tool: OpenAI
Topic: Sales & Marketing
Reported on: Case study (OpenAI)
Added: 2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 200 by interest), and one of 25 involving OpenAI.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into OpenAI or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (OpenAI): https://openai.com/index/indeed-maggie-hulce. Our summary is a paraphrase; details are in the source.

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