How You.com Scales Engineering with Factory
You.com — Factory is the enterprise platform for agent-native software development. AI coding agents that automate coding, testing, and deployment. You.com's has built an agentic engineering organization, automating across all stages of the software development lifecycle.
- Agent or tool
- Custom agent
- Topic
- DevOps & Infra
- Reported on
- Case study
- Added
- 2026-11-12
Why it matters
Keeping servers and pipelines healthy is constant, detail-heavy work. Agents that can read logs and run routine fixes are a big help, as long as a person keeps an eye on what changes. It is one of 130 sightings filed under DevOps & Infra on Agent Sightings (number 68 by interest), and one of 266 involving Custom agent.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.
I want an agent to investigate and propose a fix, and to wait for approval before changing production.
Tip: Try it first on a staging system or with read-only credentials, and require approval for anything that changes production.
Source
Read the original first-hand account on Case study: https://factory.com/case-studies/you-com. Our summary is a paraphrase; details are in the source.
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