Avanade puts people first, accelerates sales productivity with Microsoft Copilot for Sales
Avanade, a leading Microsoft solutions provider, soars on the strength of its accomplished consultants. The results it achieves for clients begin with highly trained sellers who keep Avanade’s project pipeline flowing. Using the AI-infused Copilot for Sales and Microsoft Dynamics 365 Sales, Avanade reduces workload for sellers with a range of time-saving features, helping them create and update contact records, summarize email threads, pull related data together, and improve email responsiveness.
- Agent or tool
- Microsoft Copilot for Sales
- Topic
- Sales & Marketing
- Reported on
- Case study (Microsoft)
- Added
- 2026-11-11
Why it matters
Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 393 by interest), and one of 13 involving Microsoft Copilot for Sales.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Microsoft Copilot for Sales or any similar agent and adjust the details to your situation.
I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/1706310669000452858-avanade-dynami…. Our summary is a paraphrase; details are in the source.
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