Australian Payments Plus moves faster with ChatGPT and Codex
AP+ teams now use ChatGPT Enterprise to summarize complex material, help draft data-driven member communications, and structure ambiguous problems. According to AP+'s internal data, ChatGPT helped 80% of employees be more creative or improve work quality. Across AP+, employees have also created more than 300 custom GPTs and more than 1,000 Projects, reflecting broad adoption. > “Using ChatGPT, our teams can get to a structured first draft faster, whether they are working from meeting notes, workshop outputs, or complex documents.
- Agent or tool
- ChatGPT
- Topic
- DevOps & Infra
- Reported on
- Case study (OpenAI)
- Added
- 2026-11-11
Why it matters
Keeping servers and pipelines healthy is constant, detail-heavy work. Agents that can read logs and run routine fixes are a big help, as long as a person keeps an eye on what changes. It is one of 130 sightings filed under DevOps & Infra on Agent Sightings (number 17 by interest), and one of 145 involving ChatGPT.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into ChatGPT or any similar agent and adjust the details to your situation.
I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was ChatGPT.
Tip: Try it first on a staging system or with read-only credentials, and require approval for anything that changes production.
Source
Read the original first-hand account on Case study (OpenAI): https://openai.com/index/australian-payments-plus. Our summary is a paraphrase; details are in the source.
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