How Salesforce deployed Agentforce to answer questions and capture leads on their website.
Agentforce For Dot Com Implementation — How Salesforce deployed Agentforce to answer questions and capture leads on their website. How Salesforce deployed Agentforce to answer questions and capture leads on their website. Agentforce responding to a user's question, âHow much does Sales Cloud cost?â 30K+ new leads YTD. /customer-stories/agentforce-for-dot-com-implementation/?bc=DB Every month, millions of people visit salesforce.com with questions about products, pricing, or how to get started. It supports 11 languages and has generated more than 30,000 new leads, reducing time to qualify opportunities by 40% year over year.
- Agent or tool
- Agentforce
- Topic
- Sales & Marketing
- Reported on
- Case study (Salesforce)
- Added
- 2026-11-11
Why it matters
Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 42 by interest), and one of 219 involving Agentforce.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Agentforce or any similar agent and adjust the details to your situation.
I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Case study (Salesforce): https://www.salesforce.com/customer-stories/agentforce-for-dot-com-implementati…. Our summary is a paraphrase; details are in the source.
Featured in these guides
Built an AI agent? Feature your agent on Agent Sightings, free submission or a featured spot.
Browse more like this
Related sightings
- “Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.
- Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive.
- VentureCrowd delivers secure, enterprise-grade agents in 2 weeks.
- tl;dv boosts revenue 500% from AI-powered meeting intelligence with Claude
- deinePflege makes in-home healthcare more accessible with Agentforce.
- Zota’s investment in digital labor pays off with 30% YoY growth.