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Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive.

Year Up — The Agentforce 360 Platform ensures data integrity and continuity for student success. Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive. Over 940 Year Up United interns have been hosted and more than 550 Year Up United graduates hired, making the partnership a core component of Salesforce’s talent strategy and culture. The rigorous metrics showing 80% career placement rates for graduates come directly from the detailed student information tracked in Salesforce.

Agent or tool
Agentforce
Topic
Sales & Marketing
Reported on
Case study (Salesforce)
Added
2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 8 by interest), and one of 219 involving Agentforce.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Agentforce or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Salesforce): https://www.salesforce.com/customer-stories/year-up. Our summary is a paraphrase; details are in the source.

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