Wolters Kluwer drives consistent software quality at scale with agentic AI

Wolters Kluwer drives consistent software quality at — See how Wolters Kluwer leveraged Tricentis Agentic Test Creation to achieve 100% automation at the UI and API levels for its core platform applications. he’s tackled with both training and a guiding mantra: “excellence through innovation.” “We wanted everything we do and every decision we make to back into that mantra,” DiGrazia says. In a short period of time, the org achieved 30% time savings in test case design by directing agentic AI to draft test cases, steps, and expected results from user requirements.

Agent or tool: Custom agent
Topic: Design & Creative
Reported on: Case study
Added: 2026-11-12

Why it matters

Creative work still needs a human eye, but agents can speed up the drafts, variations and production steps around it. It is one of 22 sightings filed under Design & Creative on Agent Sightings (number 2 by interest), and one of 266 involving Custom agent.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.

I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study: https://tricentis.com/case-studies/how-qtest-enables-wolters-kluwer-drive-quali…. Our summary is a paraphrase; details are in the source.

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