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Vapi turns natural language into production voice agents with Claude

Vapi makes users 3x more likely to reach deep activation. The platform exposes more than a dozen configuration points because the use cases demand it: a healthcare company with strict data residency requirements handling 250,000 monthly patient calls and a labor marketplace screening 50,000 applicants a month have almost nothing in common architecturally, but both run on Vapi.

Agent or tool
Amazon Bedrock
Topic
Sales & Marketing
Reported on
Case study (Anthropic)
Added
2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 105 by interest), and one of 81 involving Amazon Bedrock.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Amazon Bedrock or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Anthropic): https://claude.com/customers/vapi. Our summary is a paraphrase; details are in the source.

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