Palo Alto Networks accelerates secure software development with Claude and Google Cloud

Palo Alto Networks lifted feature velocity 20-30%. Before evaluating AI solutions, the engineering team at Palo Alto Networks mapped the entire software delivery process to identify where developers spent most of their time and where errors were most likely to occur. Their analysis revealed that while developers spent 30-35% of their time in initial development, this phase was also where the most critical issues emerged.

Agent or tool: Claude Cowork
Topic: Sales & Marketing
Reported on: Case study (Anthropic)
Added: 2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 184 by interest), and one of 42 involving Claude Cowork.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into Claude Cowork or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Cowork.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (Anthropic): https://claude.com/customers/palo-alto-networks. Our summary is a paraphrase; details are in the source.

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