Agent Sightings Real agent use cases

Negotiate a lower Comcast bill via chatbot

Observed in the wild: doNotPay assembled a bot on the OpenAI GPT-3 API that chats with company support. An engineer typed a request to lower the internet bill while keeping the same plan. It secured a $10 monthly discount, about $120 a year.

Agent or tool
ChatGPT
Topic
Finance
Reported on
X
Added
2026-10-15

Why it matters

Money tasks are tedious but high-stakes, which is exactly where a careful agent helps: it does the checking and paperwork while a person keeps the final say. It is one of 156 sightings filed under Finance on Agent Sightings (number 10 by interest), and one of 145 involving ChatGPT.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into ChatGPT or any similar agent and adjust the details to your situation.

Finance task: negotiate a lower Comcast bill via chatbot. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.

Saved

Tip: Keep the agent in 'propose, don't pay' mode: let it gather numbers and draft messages, and approve any payment or account change yourself.

Source

Read the original first-hand account on X: https://x.com/astuyve/status/2102844305253470515. Our summary is a paraphrase; details are in the source.

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