MEO enables real-time operational intelligence with Microsoft Foundry
MEO built a real-time AI assistant on Azure to give technicians instant network insights, speeding fixes, cutting costs, and boosting customer satisfaction. MEO built a modular “AI factory” on Azure and launched a real-time AI assistant that gives technicians instant, governed network insights.
- Agent or tool
- Custom agent
- Topic
- Sales & Marketing
- Reported on
- Case study (Microsoft)
- Added
- 2026-11-11
Why it matters
Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 541 by interest), and one of 266 involving Custom agent.
How you could try it
Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into your own agent or any similar agent and adjust the details to your situation.
I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.
Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.
Source
Read the original first-hand account on Case study (Microsoft): https://www.microsoft.com/en/customers/story/26174-meo-azure. Our summary is a paraphrase; details are in the source.
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