Agent Sightings Real agent use cases

How engineers at Nextdoor use Codex to build without limits

That outcome might take the form of screenshots or video that the agent can build towards, a certain performance or test result, or a brand new feature idea. The team provides the agent with a clean environment and harness for investigation, then uses it for everything from figuring out why Kubernetes pods won’t start, to finding the right trend line in a data analysis. A product like Nextdoor, which serves over 110 million users across 11 countries, puts many demands on a platform team.

Agent or tool
ChatGPT
Topic
Sales & Marketing
Reported on
Case study (OpenAI)
Added
2026-11-11

Why it matters

Sales and marketing run on research, lists and follow-ups. Agents are starting to take on that groundwork, freeing people for the conversations that actually close deals. It is one of 613 sightings filed under Sales & Marketing on Agent Sightings (number 271 by interest), and one of 145 involving ChatGPT.

How you could try it

Here is a reusable prompt, written by us in our own words, that captures the task. Paste it into ChatGPT or any similar agent and adjust the details to your situation.

I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.

Saved

Tip: Start small: run it once on a low-stakes example, read what the agent did, and only then let it run on real work.

Source

Read the original first-hand account on Case study (OpenAI): https://openai.com/index/nextdoor. Our summary is a paraphrase; details are in the source.

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