{ "name": "Agent Sightings", "count": 2754, "generated": "2026-11-14", "license": "Summaries and prompts by Agent Sightings; follow each case's source URL for the original.", "cases": [ { "id": "negotiate-a-car-purchase-between-dealers", "title": "Negotiate a car purchase between dealers", "summary": "Case study takeaway: AJ Stuyvenberg ran OpenClaw with access to his email and browser. It researched Reddit prices, searched dealer inventory within 50 miles of Boston, and filled dealer contact forms with his real details. Reddit research put typical Massachusetts prices near $58,000.", "agent": "OpenClaw", "topic": "Shopping", "source": "Blog", "url": "https://cloudship.co.uk/blog/ai-agent-bought-a-car/", "prompt": "Shopping task: negotiate a car purchase between dealers. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 100, "page": "https://agentsightings.com/case/negotiate-a-car-purchase-between-dealers.html" }, { "id": "win-a-flight-refund-dispute", "title": "Win a flight refund dispute", "summary": "Case study takeaway: through ChatGPT, a person who had booked an IndiGo flight that had been cancelled has claimed that they were able to win a refund of 43,992.", "agent": "ChatGPT", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1h9gwdn", "prompt": "Plan: win a flight refund dispute. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 99, "page": "https://agentsightings.com/case/win-a-flight-refund-dispute.html" }, { "id": "set-up-nightly-smart-home-routines-by-voice", "title": "Set up nightly smart-home routines by voice", "summary": "One practitioner notes that the writer, a Tom's Guide reviewer and parent, had upgraded to Alexa+. She spoke one sentence to Alexa+ asking it to dim the lights and lower the thermostat every night at 9 p.m. She says the automation was stood up instantly and saved her a lot of time over the old routine setup.", "agent": "Alexa+", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/alexa/comments/1lqgfr2/a_contrary_opinion_alexa_is_very_good", "prompt": "Home/family task: set up nightly smart-home routines by voice. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 98, "page": "https://agentsightings.com/case/set-up-nightly-smart-home-routines-by-voice.html" }, { "id": "negotiate-a-lower-fiber-bill-with-at-amp-t-chat", "title": "Negotiate a lower fiber bill with AT&T chat", "summary": "Case study takeaway: despite retaining the bundle discount and no contract, Meta Muse managed to negotiate with AT&T support chat to reduce the price of a fiber plan from $85.94 to $60/mo.", "agent": "Meta Muse", "topic": "Finance", "source": "X", "url": "https://x.com/dummyLC/status/2106889384377339973", "prompt": "Finance task: negotiate a lower fiber bill with AT&T chat. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 97, "page": "https://agentsightings.com/case/negotiate-a-lower-fiber-bill-with-at-amp-t-chat.html" }, { "id": "rebook-a-work-flight-to-save-money", "title": "Rebook a work flight to save money", "summary": "A published walkthrough shows arden monitored Someone's booked Zurich work flight. It sent a text proposing a rebook that would save $7,750 and asking for approval. The rebooking went through and the $7,750 refund appeared on the card.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/tonybruess/status/2052024422463107232", "prompt": "Plan: rebook a work flight to save money. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 96, "page": "https://agentsightings.com/case/rebook-a-work-flight-to-save-money.html" }, { "id": "order-family-groceries-from-fridge-contents", "title": "Order family groceries from fridge contents", "summary": "According to the write-up, the parent says Grok Bot is connected to a Samsung fridge, where it can view two camera-visible shelves, and they supplemented that by feeding it a typical grocery list assembled from scanned past receipts. Twice a week the agent checks what is likely needed, adds routine items, hunts discounts and promo codes, then places the order and times pickup for set days at one of two stores on the drive home; the human mainly set the rules and gets a morning message to combine pickups. They say it saves substantial time, money, and energy, and in Norway they also have it push the grocery info into Oda while making sure the basket clears the roughly $80 free-delivery threshold.", "agent": "Grok Bot", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1x2323i/grok_bot_in_personal_life", "prompt": "Home/family task: order family groceries from fridge contents. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 95, "page": "https://agentsightings.com/case/order-family-groceries-from-fridge-contents.html" }, { "id": "negotiate-bills-handle-returns-and-cancel-subscriptions", "title": "Negotiate bills, handle returns and cancel subscriptions", "summary": "Muse challenge lore from Meta folks: AT&T bill talked down, Amazon returns queued, IKEA furniture sent back, vet claim filed, dusty book-club sub killed with refund. One thread’s running total: ~$2,121—treat as anecdote, not audited.", "agent": "Meta Muse", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49914631", "prompt": "Review my bills, subscriptions, and open returns. Draft negotiation or cancellation scripts and return steps; pause before any call, chat submit, or confirmation that spends or cancels.", "added": "2026-10-15", "interest": 94, "page": "https://agentsightings.com/case/negotiate-bills-handle-returns-and-cancel-subscriptions.html" }, { "id": "cut-a-hospital-bill-using-claude-x27-s-medicare-price-analysis", "title": "Cut a hospital bill using Claude's Medicare price analysis", "summary": "From the linked report, claude shows up in a write-up about cut a hospital bill using Claude's Medicare price analysis, with figures like $195,628, $163,000. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Finance", "source": "Blog", "url": "https://www.aol.com/articles/used-claude-negotiate-163-000-100601051.html", "prompt": "Finance task: cut a hospital bill using Claude's Medicare price analysis. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 93, "page": "https://agentsightings.com/case/cut-a-hospital-bill-using-claude-x27-s-medicare-price-analysis.html" }, { "id": "book-the-best-priced-flight-and-later-refund-it", "title": "Book the best-priced flight and later refund it", "summary": "A published walkthrough shows someone asked Claude Code to find the best price, and it booked the flight on its own three months ahead. Separately, @bot obtained the refund by talking to the airline for 24 hours. The ticket was successfully refunded.", "agent": "Claude Code", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/BansalRahul14/status/2109912274190401545", "prompt": "Plan: book the best-priced flight and later refund it. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 92, "page": "https://agentsightings.com/case/book-the-best-priced-flight-and-later-refund-it.html" }, { "id": "family-menu-to-doorstep-delivery", "title": "Family menu to doorstep delivery", "summary": "An OpenClaw bot plans a healthy week of family meals, turns it into a shopping list and places the supermarket order.", "agent": "OpenClaw", "topic": "Home & Family", "source": "LinkedIn", "url": "https://www.linkedin.com/posts/katherine-baranova-mba-3b794a39_albertheijn-activity-7435312007886770178-COIP", "prompt": "Plan a healthy 7-day dinner menu for a family of four, convert it into a grocery list grouped by aisle, and prepare the order for my approval.", "added": "2026-10-15", "interest": 91, "page": "https://agentsightings.com/case/family-menu-to-doorstep-delivery.html" }, { "id": "travelling-abroad-with-a-dog", "title": "Travelling abroad with a dog", "summary": "A Manus user shared a plan for a family trip with a pet, covering pet travel rules and dog-friendly stops.", "agent": "Manus", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ManusOfficial/comments/1k0egpa/a_family_trip_with_my_dog/", "prompt": "Plan a family road trip from to with our dog. Include pet entry requirements, dog-friendly hotels, and rest stops every 2-3 hours.", "added": "2026-10-15", "interest": 90, "page": "https://agentsightings.com/case/travelling-abroad-with-a-dog.html" }, { "id": "get-a-billing-dispute-refunded-by-a-support-agent", "title": "Get a billing dispute refunded by a support agent", "summary": "Case study takeaway: the company's AI agent produced and issued a refund to a customer who had a dispute with an incorrect Vercel bill.", "agent": "Custom agent", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49656053", "prompt": "Finance task: get a billing dispute refunded by a support agent. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 89, "page": "https://agentsightings.com/case/get-a-billing-dispute-refunded-by-a-support-agent.html" }, { "id": "cancel-an-amazon-subscription-and-get-a-refund", "title": "Cancel an Amazon subscription and get a refund", "summary": "From the linked report, someone asked Codex to obtain a refund for an Amazon subscription. Codex navigated the account settings to cancel it, then moved to the help page and opened a live chat with an associate. The associate approved the refund.", "agent": "Codex", "topic": "Shopping", "source": "X", "url": "https://x.com/jxnlco/status/2066970432855581052", "prompt": "Shopping task: cancel an Amazon subscription and get a refund. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 88, "page": "https://agentsightings.com/case/cancel-an-amazon-subscription-and-get-a-refund.html" }, { "id": "build-and-submit-a-family-quest-app-to-the-app-store", "title": "Build and submit a family quest app to the App Store", "summary": "Observed in the wild: someone, a mother of three with no prior coding experience, partnered with Replit Agent to develop Kogoto Quest from initial idea through full implementation, RevenueCat integration for premium AI features, and App Store submission prep. The agent performed the coding and setup steps while Someone provided direction and oversight throughout. The app was submitted for App Store review.", "agent": "Replit Agent", "topic": "Home & Family", "source": "X", "url": "https://x.com/Fairy_Yoshizawa/status/2102161527285702906", "prompt": "Home/family task: build and submit a family quest app to the App Store. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 87, "page": "https://agentsightings.com/case/build-and-submit-a-family-quest-app-to-the-app-store.html" }, { "id": "draft-a-refund-demand-for-an-unauthorized-renewal", "title": "Draft a refund demand for an unauthorized renewal", "summary": "Linked example of draft a refund demand for an unauthorized renewal. After Skillshare charged a $24 annual renewal the poster says they had not authorized, they used ChatGPT to help draft firmer refund emails instead of accepting the company’s offered 12-month gift card.", "agent": "ChatGPT", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1nw7jby/how_chatgpt_helped_me_to_get_a_refund_from", "prompt": "Shopping task: draft a refund demand for an unauthorized renewal. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 86, "page": "https://agentsightings.com/case/draft-a-refund-demand-for-an-unauthorized-renewal.html" }, { "id": "rebook-after-a-flight-cancellation", "title": "Rebook after a flight cancellation", "summary": "Real-world thread: after the cancellation Someone activated ChatGPT Work mode and directed it to locate replacement flights, arrange the rental car, and consolidate the updated itinerary details into one location. No further access or hand-offs are described. The task took about 30 minutes instead of over an hour and made the situation simpler, though it remained a pain.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/cherryplaceai/status/2104735783097909416", "prompt": "Plan: rebook after a flight cancellation. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 85, "page": "https://agentsightings.com/case/rebook-after-a-flight-cancellation.html" }, { "id": "cancel-and-refund-subscriptions-by-searching-email-and-calling", "title": "Cancel and refund subscriptions by searching email and calling", "summary": "Case study takeaway: grok Bot shows up in a write-up about cancel and refund subscriptions by searching email and calling. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/morganlinton/status/2092016807943250150", "prompt": "Go through my mail for this goal: cancel and refund subscriptions by searching email and calling. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 84, "page": "https://agentsightings.com/case/cancel-and-refund-subscriptions-by-searching-email-and-calling.html" }, { "id": "fill-out-insurance-paperwork-from-hospital-records", "title": "Fill out insurance paperwork from hospital records", "summary": "Newborn feeding in one arm, Claude Cowork in the other: Felix Rieseberg dropped hospital PDFs on the agent, pointed it at the insurer portal, and let it complete the forms from the chart details.", "agent": "Claude Cowork", "topic": "Finance", "source": "X", "url": "https://x.com/felixrieseberg/status/2014490352624005458", "prompt": "Finance task: fill out insurance paperwork from hospital records. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 83, "page": "https://agentsightings.com/case/fill-out-insurance-paperwork-from-hospital-records.html" }, { "id": "diagnose-a-check-engine-light-by-ordering-an-obd2-scanner", "title": "Diagnose a check engine light by ordering an OBD2 scanner", "summary": "Dash light on, OpenClaw on the case: Amazon OBD2 scanner ordered from the car, codes read, sensor blamed, light cleared. DIY path beat a dealer visit on time and cash.", "agent": "OpenClaw", "topic": "Shopping", "source": "X", "url": "https://x.com/bsniz/status/2108712125912814057", "prompt": "Shopping task: diagnose a check engine light by ordering an OBD2 scanner. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 82, "page": "https://agentsightings.com/case/diagnose-a-check-engine-light-by-ordering-an-obd2-scanner.html" }, { "id": "coordinate-a-cancer-patient-x27-s-records-and-care", "title": "Coordinate a cancer patient's records and care", "summary": "Case study takeaway: a family gave a dying relative's medical records to an agent as coordinator; it flagged a wrong pain medication schedule and a transcription error in his genetic markers, which changed his treatment plan.", "agent": "Custom agent", "topic": "Home & Family", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50100601", "prompt": "Home/family task: coordinate a cancer patient's records and care. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 81, "page": "https://agentsightings.com/case/coordinate-a-cancer-patient-x27-s-records-and-care.html" }, { "id": "find-forgotten-money-and-negotiate-insurance-refunds", "title": "Find forgotten money and negotiate insurance refunds", "summary": "From the linked report, eric Allen asked Meta's Muse agent to search state government databases for unclaimed money, and it ran the scan for his wife too. Separately, Frank Chien had Muse phone his insurer, Amtrust, to cancel a workers comp policy and get a refund. Allen's scan took six minutes and located about $730 in store credit, a $272 refund and about $800 for his wife.", "agent": "Meta Muse", "topic": "Finance", "source": "Blog", "url": "https://www.forbes.com/sites/rashishrivastava/2026/09/25/ai-agents-are-helping-people-recover-money-by-negotiating-bills-and-chasing-refunds/", "prompt": "Finance task: find forgotten money and negotiate insurance refunds. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 80, "page": "https://agentsightings.com/case/find-forgotten-money-and-negotiate-insurance-refunds.html" }, { "id": "rebook-a-delayed-flight-connection-mid-flight", "title": "Rebook a delayed flight connection mid-flight", "summary": "According to the write-up, denis gave Dot from OpenAI access to its own computer. While he was still on the delayed Alaska flight, the agent simultaneously messaged Alaska, Delta, and KLM, located a new routing, and requested the free rebooking. The agent secured the rebooking and avoided an while people sleep stay in Seattle.", "agent": "Dots", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/literallydenis/status/2106277505921622426", "prompt": "Plan: rebook a delayed flight connection mid-flight. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 79, "page": "https://agentsightings.com/case/rebook-a-delayed-flight-connection-mid-flight.html" }, { "id": "accenture-contractor-claude-code-pentagon", "title": "A contractor's personal Claude Code agent allegedly ran inside a secure Pentagon system for two months", "summary": "WIRED reports, citing sources, that an Accenture contractor connected a secure Department of Defense system to their personal Claude Code account and that the agent ran there for about two months, allegedly sending login details to a high-risk third-party site. Accenture says its investigation found the allegations without merit.", "agent": "Claude Code", "topic": "Software Development", "source": "WIRED", "url": "https://www.wired.com/story/a-defense-contractor-gave-their-personal-ai-agent-access-to-a-secure-pentagon-system/", "prompt": "Audit what my coding agent can reach before I run it again. List every machine, network, VPN, cloud account, repository and credential it can touch from this setup. Mark which ones belong to an employer or client and which are personal. Tell me which of those my employer's policy would not allow an unapproved tool to touch, and give me the exact steps to cut each one off, such as a separate user account, a separate machine or a sandbox. Finish with a one-page checklist I can run before every session.", "added": "2026-10-30", "interest": 78, "why": "A personal agent inherits every account and network you connect it to, including ones your employer never approved. This is the clearest reminder yet to keep work systems and personal agents apart.", "tip": "Run personal agents on a separate user account or machine from anything belonging to an employer or client, and never connect one to a work system your employer has not approved.", "page": "https://agentsightings.com/case/accenture-contractor-claude-code-pentagon.html" }, { "id": "run-your-side-of-a-home-insurance-claim", "title": "Run your side of a home insurance claim", "summary": "Two months after a burst pipe, Claude reads the policy, files ALE receipts, watches adjuster mail for delays and contradictions, logs estimates and invoices, and argues coverage against the policy text—nudging toward a state insurance complaint when delays pile up.", "agent": "Claude", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49536267", "prompt": "Manage my side of this insurance claim: index the policy and receipts, track adjuster messages, flag delays versus promises, and draft challenge letters. Do not file complaints or send mail until I approve.", "added": "2026-10-15", "interest": 78, "page": "https://agentsightings.com/case/run-your-side-of-a-home-insurance-claim.html" }, { "id": "build-a-diy-slide-tower-with-a-subagent", "title": "Build a DIY slide tower with a subagent", "summary": "A parent spun up a Claude Code subagent to help design and document building a backyard slide tower for their child.", "agent": "Claude Code", "topic": "Home & Family", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Act as a DIY project planner. Given these materials and a kids' slide goal, produce a cut list, step-by-step build plan, and safety checklist. Ask before suggesting power-tool steps.", "added": "2026-10-15", "interest": 77, "page": "https://agentsightings.com/case/build-a-diy-slide-tower-with-a-subagent.html" }, { "id": "claude-code-status-line-token-burn", "title": "Claude Code's 3-word status line reportedly burns 15 to 20% of tokens", "summary": "A GitHub gist says Claude Code sends each background agent's full transcript to the model about every 30 seconds just to write a three-to-five word status line. Its author measured it at 16.4% of Claude Code spend and 19.7% of requests, and shares a Bun preload to switch it off.", "agent": "Claude Code", "topic": "Software Development", "source": "GitHub (gist)", "url": "https://gist.github.com/flamerix-ai/c3905705cc4205e5de3011fa2e74efce", "prompt": "Help me find out where my coding agent's tokens actually go. Look at my usage logs or the tool's own cost report and break requests down by purpose: main conversation, background agents, summaries, status or title generation, and retries. Show each as a share of total requests and total spend. Flag anything that runs on a timer rather than when I ask, estimate what it costs me per week, and tell me whether the tool has a setting to turn it off or whether I need a workaround. Say clearly which numbers are measured and which are your estimates.", "added": "2026-10-30", "interest": 76, "why": "Background features that re-send a long context on a timer can quietly become a big share of your bill. It shows why per-purpose usage reports are worth checking.", "tip": "Break your agent usage down by purpose, not just by total. Timer-driven background calls that re-read the whole conversation are the first thing to look for.", "page": "https://agentsightings.com/case/claude-code-status-line-token-burn.html" }, { "id": "plan-and-book-a-short-notice-work-trip", "title": "Plan and book a short-notice work trip", "summary": "According to the write-up, user handed short-notice Munich work trip planning to Grok Bot, giving it the destination and constraints of airport/Mynaric access without car rental. The agent researched flights, suggested departing a day early with options; after Someone chose, it initiated booking (user had to intervene repeatedly to enter details). Hotel proved convenient with restaurant and grocery nearby; $15 train to site and $5 back for sightseeing worked without issues.", "agent": "Grok Bot", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/vinceisbullish/status/2105352089689858221", "prompt": "Plan: plan and book a short-notice work trip. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 76, "page": "https://agentsightings.com/case/plan-and-book-a-short-notice-work-trip.html" }, { "id": "find-cheaper-car-insurance", "title": "Find cheaper car insurance", "summary": "Case study takeaway: startup founder Joseph Devoy Leaned on Meta's Muse agent, launched September 8, for car insurance. Meta's pitch is to prompt Muse to review your finances, then have it carry out savings tasks in the background, such as haggling with insurers by phone. Devoy said the insurance Muse located cost $3,500 less per year than his original plan, and he called it a killer product.", "agent": "Meta Muse", "topic": "Shopping", "source": "X", "url": "https://x.com/c00v/status/2108340895582204282", "prompt": "Shopping task: find cheaper car insurance. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 75, "page": "https://agentsightings.com/case/find-cheaper-car-insurance.html" }, { "id": "canadian-banks-block-personal-ai-agents", "title": "RBC, TD, CIBC and BMO say they will block personal AI agents from online banking", "summary": "CBC reports that several of Canada's biggest banks will block or limit third-party personal AI agents, such as Meta's Muse, from directly reaching clients' online banking. RBC's memo says it is blocking them for client security; The Globe and Mail says JPMorgan and Schwab have recently limited outside agents too.", "agent": "Meta Muse", "topic": "Finance", "source": "CBC News", "url": "https://www.cbc.ca/news/business/canadian-banks-block-ai-9.7400777", "prompt": "Before I connect an AI agent to any of my bank or card accounts, help me check whether I'm allowed to and whether I should. Read my bank's terms of use and security pages for what they say about third-party tools, bots and AI agents, and quote the relevant lines. Tell me what happens to my liability if something goes wrong. Then list safer ways to get the same result without handing over my login: exporting statements, read-only tools my bank supports, or an official open banking connection. Finish with a recommendation and what I would need to ask my bank.", "added": "2026-10-30", "interest": 74, "why": "Banks are drawing a line: AI inside the bank is fine, but outside agents that log in as you are not. Anyone planning an agent that touches money needs to know where that line is.", "tip": "Never give an agent your banking password. Check your bank's terms first, and use statement exports or official read-only connections instead.", "page": "https://agentsightings.com/case/canadian-banks-block-personal-ai-agents.html" }, { "id": "do-bookkeeping-and-tax-prep-from-a-folder-of-documents", "title": "Do bookkeeping and tax prep from a folder of documents", "summary": "Community report: cowork was pointed at a Taxes folder holding W-2s, 1099s, bank CSVs, mortgage docs and prior-year returns. It sorted files into year/category subfolders, assembled Context.md, stood up a master spreadsheet with income/expense/write-off tabs, produced tax summaries with refund estimates and flagged deductions, generated an accountant briefing, and listed discrepancies plus a checklist. Delivered a complete organized workspace and briefing that replaced manual sorting, saving 6-8 hours with cleaner output than previous accountant handoffs.", "agent": "Claude Cowork", "topic": "Finance", "source": "X", "url": "https://x.com/JJEnglert/status/2041901304725774805", "prompt": "Finance task: do bookkeeping and tax prep from a folder of documents. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 74, "page": "https://agentsightings.com/case/do-bookkeeping-and-tax-prep-from-a-folder-of-documents.html" }, { "id": "chase-an-airline-refund-dispute", "title": "Chase an airline refund dispute", "summary": "Observed in the wild: user handed the full $1,200 flight refund dispute to the Instinct agent after two months of airline silence and stall tactics. The agent sent automated firm follow-ups every 48 hours to keep the thread alive, logged every broken promise and missed callback into a clean paper trail, and prepared a formal grievance letter to the aviation regulator. The airline processed the full refund within one week.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/ivysana03/status/2104538178711695529", "prompt": "Shopping task: chase an airline refund dispute. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 73, "page": "https://agentsightings.com/case/chase-an-airline-refund-dispute.html" }, { "id": "ceo-finance-agent-posted-bank-details-in-slack", "title": "A CEO's personal CFO agent posted his bank balances in the company Slack", "summary": "XMTP Labs CEO Shane Mac says a read-only finance agent meant to message only him sent his monthly audit to a company Slack channel with the same name as his private group chat of agents. He told the story in Business Insider and to CNBC, and the platform added a permission requirement for cross-channel sends.", "agent": "Grok Bot", "topic": "Finance", "source": "Business Insider", "url": "https://www.businessinsider.com/personal-ai-agent-grok-bot-posted-bank-details-company-slack-2026-10", "prompt": "Audit where my AI agents are allowed to send messages. List every channel, group chat, inbox and contact each agent can post to across all my connected apps, and flag any two destinations that share the same or a similar name, especially one personal and one at work. Then propose rules to prevent mix-ups: address destinations by ID rather than by name, ask me before any cross-app or cross-channel send, and keep personal and work accounts on separate agents. Write the rules as a short checklist.", "added": "2026-10-30", "interest": 72, "why": "Read-only access is not the same as safe. An agent can still leak what it reads by sending it to the wrong place, especially when two destinations share a name.", "tip": "Give personal and work accounts to separate agents, and require approval before an agent sends anything outside the chat where you asked.", "page": "https://agentsightings.com/case/ceo-finance-agent-posted-bank-details-in-slack.html" }, { "id": "plan-family-vacations", "title": "Plan family vacations", "summary": "One practitioner notes that utilizes ChatGPT Deep Research to search for destinations, attractions, and trips with detailed family instructions, but is incapable of filtering and reserving lodging.", "agent": "ChatGPT", "topic": "Home & Family", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48458177", "prompt": "Home/family task: plan family vacations. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 72, "page": "https://agentsightings.com/case/plan-family-vacations.html" }, { "id": "get-status-match-and-upgrade-certificates-then-book-flight", "title": "Get status match and upgrade certificates, then book flight", "summary": "Four lie-flat upgrade certs plus a status match landed in John’s inbox because his Dot chased the forms, watched for confirmation mail, and read the terms before buying the ticket—something he admits he would have ignored.", "agent": "Dots", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/johnjjung/status/2106664764294512686", "prompt": "Plan: get status match and upgrade certificates, then book flight. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 71, "page": "https://agentsightings.com/case/get-status-match-and-upgrade-certificates-then-book-flight.html" }, { "id": "yc-labs-50-agents-minecraft-civilization", "title": "50 AI agents in Minecraft built a government, a ration ledger and a no-blame inquiry about a chicken", "summary": "YC Labs, working with Olam Labs, put 50 GPT-6.1 Sol agents in a survival Minecraft world for three hours with the goal 'Build a thriving civilization'. They sent about 5,900 messages, formed a pseudo-government and ended up cautious and bureaucratic. In a separate Bed Wars test, GPT agents beat Claude agents 6 to 3.", "agent": "GPT-6.1 Sol agents", "topic": "Research & Data", "source": "YC Labs", "url": "https://labs.ycombinator.com/projects/games/index.html", "prompt": "I'm designing a workflow with several AI agents. Review it for the failure modes seen in agent colonies. Check for a single hub that everyone messages, so it becomes a bottleneck; for agents spending effort on process, such as approvals, roles and permission requests, rather than the task; for handoffs where one agent passes something and another picks it up by mistake; and for agents becoming overcautious after failures. For each risk, propose a concrete fix, such as a named handoff location, a written protocol, a message budget or a deadline. Keep the plan as simple as it can be.", "added": "2026-10-30", "interest": 70, "why": "Groups of agents reproduce familiar workplace problems: hubs, red tape and overcaution. Seeing it in a game makes the risks easy to spot before you build a real multi-agent workflow.", "tip": "When agents hand things to each other, define the handoff, such as a named place or a written protocol, rather than letting them improvise.", "page": "https://agentsightings.com/case/yc-labs-50-agents-minecraft-civilization.html" }, { "id": "work-queue-that-runs-while-you-re-offline", "title": "Work queue that runs while you're offline", "summary": "A self-hosted agent with memory files and cron jobs kept working during a flight, building pages and drafting posts, then sent a chat summary.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47213594", "prompt": "Here is my job description and current project list. While I'm away, work through the top items, save everything you produce to the project folder, and message me a summary of what you did and what needs my decision.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/work-queue-that-runs-while-you-re-offline.html" }, { "id": "weekly-meal-plans-with-grocery-carts", "title": "Weekly meal plans with grocery carts", "summary": "A meal-planning product generates preference-based weekly plans and pushes ingredients into grocery carts.", "agent": "Meals You Love", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45724229", "prompt": "Create a weekly vegetarian meal plan under 30 minutes per dinner, reusing ingredients to minimize waste, plus a consolidated shopping list.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/weekly-meal-plans-with-grocery-carts.html" }, { "id": "watch-weekly-deals-and-buy-regular-items", "title": "Watch weekly deals and buy regular items", "summary": "Observed in the wild: the setup used two separate bots: Deals checked weekly for discounts on repeat purchases like energy drinks and cat supplies, then sent approved locates to Buyer. Buyer used Grok Bot’s Chrome browser plus a custom skill containing the shipping address and instructions to hunt for recent discount codes, complete checkout, pull one-time passcodes from iMessages when Stripe Link needed them, and then watch for order confirmations and tracking updates. The poster says Grok Bot is finding deals on consumables they always need and buying them without their involvement.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1vwkzf1/heres_how_grok_bot_is_doing_all_the_stuff_i_hate", "prompt": "Help me watch weekly deals and buy regular items. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/watch-weekly-deals-and-buy-regular-items.html" }, { "id": "try-to-book-a-warsaw-to-london-trip", "title": "Try to book a Warsaw to London trip", "summary": "Observed in the wild: claude shows up in a write-up about try to book a Warsaw to London trip. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1wg6ubl/i_asked_claude_to_book_my_flight_hotel_it_took_6", "prompt": "Plan: try to book a Warsaw to London trip. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/try-to-book-a-warsaw-to-london-trip.html" }, { "id": "triage-care-estimate-visit-cost-and-negotiate-medical-bills", "title": "Triage care, estimate visit cost, and negotiate medical bills", "summary": "Observed in the wild: the source is a brief comment from the builder describing CareRoute. The app triages a person to the right site of care. The source gives no results, savings figures, or user numbers.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45873030", "prompt": "Help me triage care, estimate visit cost, and negotiate medical bills. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/triage-care-estimate-visit-cost-and-negotiate-medical-bills.html" }, { "id": "triage-car-repair-requests-and-reply-to-customers", "title": "Triage car repair requests and reply to customers", "summary": "A published walkthrough shows an n8n workflow receives car repair requests from a web form. The AI classifies each by job type, urgency, and summary, afterward creates an Airtable record and sends an instant customer reply. The Airtable base displays job status and timestamps for processed requests.", "agent": "n8n", "topic": "Shopping", "source": "X", "url": "https://x.com/ho_lar_s/status/2109790708970438953", "prompt": "Shopping task: triage car repair requests and reply to customers. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/triage-car-repair-requests-and-reply-to-customers.html" }, { "id": "track-subscriptions-and-renewals-from-gmail", "title": "Track subscriptions and renewals from Gmail", "summary": "A published walkthrough shows the writer switched on Agent Mode in ChatGPT and gave it access to her Gmail. It searched the inbox for terms like renewal, subscription and auto-renew, or for service names. She says it helped her cancel unused streaming services and saved her family money on gas.", "agent": "ChatGPT Agent", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.tomsguide.com/ai/5-clever-ways-i-use-chatgpt-agent-to-save-serious-money-each-month", "prompt": "Go through my mail for this goal: track subscriptions and renewals from Gmail. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/track-subscriptions-and-renewals-from-gmail.html" }, { "id": "track-pantry-stock-from-receipts-and-buy-groceries", "title": "Track pantry stock from receipts and buy groceries", "summary": "Case study takeaway: user ingests receipts and spending data into a custom service, then exposes a grocery budget envelope plus recipe history and financial data to a stock estimator tool. A second tool connects to local grocery store APIs for nutrition, availability, and prices. The system genuinely saves Someone time and money through ongoing stock estimates and recommendations.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/ZacariahHeim/status/2107123309095596211", "prompt": "Shopping task: track pantry stock from receipts and buy groceries. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/track-pantry-stock-from-receipts-and-buy-groceries.html" }, { "id": "track-las-vegas-flight-prices-and-find-return-flights", "title": "Track Las Vegas flight prices and find return flights", "summary": "Real-world thread: for the outbound JSX flight, Muse navigated the booking site, read the price and set up a daily check that notifies on changes. For the return, The builder gave a date window and later said he had Amex points. The outbound tracking worked.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "Blog", "url": "https://theautomatedoperator.substack.com/p/metas-muse-is-surprisingly-unimpressive", "prompt": "Plan: track Las Vegas flight prices and find return flights. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/track-las-vegas-flight-prices-and-find-return-flights.html" }, { "id": "sync-family-calendars-by-generating-and-emailing-invites", "title": "Sync family calendars by generating and emailing invites", "summary": "Linked example of sync family calendars by generating and emailing invites. The thread describes two practical setups rather than a full assembled sync: one person has the bot generate .ics calendar invites and send them by email, then they manually accept them into the calendar.", "agent": "Grok Bot", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1wltlzm/iphone_calendar_access_for_a_bot", "prompt": "Home/family task: sync family calendars by generating and emailing invites. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/sync-family-calendars-by-generating-and-emailing-invites.html" }, { "id": "source-suppliers-and-negotiate-deals-overnight", "title": "Source suppliers and negotiate deals overnight", "summary": "Linked example of source suppliers and negotiate deals overnight. Used Sourcing Expert agent plus Accio plugin connected to Alibaba.com to source a 15W MagSafe car charger.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/Aria_Nawi/status/2079537891206955214", "prompt": "Help me source suppliers and negotiate deals overnight. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/source-suppliers-and-negotiate-deals-overnight.html" }, { "id": "shortlist-business-trip-hotels-into-a-google-sheet", "title": "Shortlist business-trip hotels into a Google Sheet", "summary": "According to the write-up, you create a /hotel-picker shortcut in Claude in Chrome that starts from Booking.com. It applies the Hotels-only, distance and 4-star-plus filters, then checks Booking.com and TripAdvisor reviews. The source says results come back in about 10–15 minutes as a top-10 list sorted by value.", "agent": "Claude", "topic": "Travel & Booking", "source": "Blog", "url": "https://app.therundown.ai/guides/use-claudes-chrome-extension-to-quickly-book-business-trips", "prompt": "Plan: shortlist business-trip hotels into a Google Sheet. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/shortlist-business-trip-hotels-into-a-google-sheet.html" }, { "id": "shared-grocery-list-from-the-family-chat", "title": "Shared grocery list from the family chat", "summary": "Family members message an OpenClaw agent to add items, and it maintains a single aisle-sorted shared list.", "agent": "OpenClaw", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/OpenClawUseCases/comments/1sel7ad/my_family_now_has_a_magical_shared_grocery_list/", "prompt": "When anyone in the family chat mentions something we need, add it to the shared list, merge duplicates and keep it sorted by store aisle.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/shared-grocery-list-from-the-family-chat.html" }, { "id": "run-pet-relocation-airbnb-pricing-and-disputes", "title": "Run pet relocation, Airbnb pricing, and disputes", "summary": "Observed in the wild: Custom agent was pointed at run pet relocation, Airbnb pricing, and disputes. has the task of managing pet import/export paperwork, providing weekly reports on Airbnb's pricing, resolving a commercial dispute, and submitting documents in Chrome been delegated to agents.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50053301", "prompt": "Plan: run pet relocation, Airbnb pricing, and disputes. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-pet-relocation-airbnb-pricing-and-disputes.html" }, { "id": "run-personal-errands-like-flowers-and-date-nights", "title": "Run personal errands like flowers and date nights", "summary": "Documented elsewhere: marshall received early access to Meta's Muse agent. The agent paid his bills, bought flowers, and booked date nights with no further details given on access, steps, or human intervention. He located it genuinely impressive and said it just works, calling it what OpenClaw should have been.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/marshal/status/2097414842844151842", "prompt": "Plan: run personal errands like flowers and date nights. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-personal-errands-like-flowers-and-date-nights.html" }, { "id": "run-grocery-email-and-photo-tasks-through-comet-browser", "title": "Run grocery, email and photo tasks through Comet browser", "summary": "Case study takeaway: julien Rio paid $20 a month for Comet Pro and gave its assistant logged-in access to Intermarché, his 15-year-old inbox, YouTube Studio, Dropbox and Google Calendar. He asked it to analyse purchases, clean email, sort 8,000 photos into daily folders, and turn a vacation spreadsheet into events. It couldn't read Intermarché's PDF receipts and located only a handful of emails.", "agent": "Perplexity Comet", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.julienrio.com/marketing/english/tested-comet-perplexity-AI-powered-browser.html", "prompt": "Go through my mail for this goal: run grocery, email and photo tasks through Comet browser. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-grocery-email-and-photo-tasks-through-comet-browser.html" }, { "id": "run-a-homeschooling-family-on-openclaw-agents", "title": "Run a homeschooling family on OpenClaw agents", "summary": "Documented elsewhere: jesse Genet runs five OpenClaw agents, each on its own Mac Mini with limited permissions. She photographed curriculum books and sent them to Sylvie, the homeschool agent. Cole assembled Mira in four days and it was deployed to a Google TV Streamer.", "agent": "OpenClaw", "topic": "Home & Family", "source": "X", "url": "https://x.com/cryptopunk7213/status/2043892812815708257", "prompt": "Home/family task: run a homeschooling family on OpenClaw agents. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-a-homeschooling-family-on-openclaw-agents.html" }, { "id": "run-a-business-assistant-that-resumes-project-work", "title": "Run a business assistant that resumes project work", "summary": "Documented elsewhere: the poster used a ChatGPT business account tied to OpenClaw on an old Intel MacBook they had turned into a server, after following setup steps involving Homebrew, Node, Docker, n8n, Tailscale, plugins, device pairing, approvals, and Codex supervision. The goal was for it to retain project context, access Microsoft 365 and Airtable work, and follow through on tasks, but the person mostly ended up pasting errors back into ChatGPT and following its troubleshooting instructions. It did manage to resume a project, but immediately hit the same usage limit they were trying to avoid.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1we0319/i_trusted_chatgpt_to_help_me_build_an_ai", "prompt": "Assistant mode: run a business assistant that resumes project work. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-a-business-assistant-that-resumes-project-work.html" }, { "id": "run-a-monday-competitor-monitoring-brief-from-job-listings", "title": "Run a Monday competitor-monitoring brief from job listings", "summary": "Real-world thread: the poster set Claude to run every Monday at 8am with a prompt listing competitors and asking it to check each company’s website for recent activity: pricing changes, new products or features, new content, announcements or press, and job listings that hint at strategy. Claude then condenses what changed that week across all of them and highlights the single most important item; the person’s role was mainly supplying the competitor list and reading the finished brief. The stated result is a Monday-morning brief delivered without manual checking or a dashboard, with job listings used to infer likely moves such as a push on distribution.", "agent": "Claude", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/PromptEngineering/comments/1tz5f6n/i_set_claude_up_as_an_agent_that_spies_on_my", "prompt": "Assistant mode: run a Monday competitor-monitoring brief from job listings. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/run-a-monday-competitor-monitoring-brief-from-job-listings.html" }, { "id": "reconfigure-home-assistant-lighting-automations", "title": "Reconfigure Home Assistant lighting automations", "summary": "Real-world thread: someone prompted an AI to edit Home Assistant automations so any signal turning on the house's bright white LED spots would instead kill those and activate the diffuse indirect light strips instead. The AI also added rules turning all lights off at 10pm, with color ones switching to red only. The house now uses the softer glow lights by default and shifts to full red at night.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/levelsio/status/2046960170643689706", "prompt": "Assistant mode: reconfigure Home Assistant lighting automations. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/reconfigure-home-assistant-lighting-automations.html" }, { "id": "proposal-trip-to-japan", "title": "Proposal trip to Japan", "summary": "A writer tested Manus on planning a seven-day romantic trip to Japan from Seattle and reviewed the result.", "agent": "Manus", "topic": "Travel & Booking", "source": "Blog", "url": "https://medium.com/@breezen100/actual-test-of-manus-travel-agent-a-dreamy-7-day-proposal-trip-to-japan-from-seattle-3ccc64abc22c", "prompt": "Plan a 7-day trip to Japan for two, with one special evening suitable for a proposal. Include flights to research, hotels, and a daily plan.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/proposal-trip-to-japan.html" }, { "id": "plan-meals-and-place-grocery-orders-from-a-google-doc", "title": "Plan meals and place grocery orders from a Google Doc", "summary": "Claude covered plan meals and place grocery orders from a Google Doc. The poster says they assembled a workflow with Claude and Muse to run a two-week household meal cycle.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1wxlm01/ai_is_a_hellofresh_killer_automated_meal_prep_and", "prompt": "Shopping task: plan meals and place grocery orders from a Google Doc. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-meals-and-place-grocery-orders-from-a-google-doc.html" }, { "id": "plan-family-meals-and-enter-recipes-into-grocy", "title": "Plan family meals and enter recipes into Grocy", "summary": "As described in the source, the builder ran Grocy in Home Assistant and gave Claude Cowork's computer use access to it in Chrome. He supplied recipes from books and online, had Claude scale them for four, and left it to type them in while he did other things. Claude added all the recipes and stood up the product categories, needing a couple of tweaks.", "agent": "Claude Cowork", "topic": "Home & Family", "source": "Blog", "url": "https://tech.yahoo.com/ai/claude/articles/meal-planning-stresses-let-claude-113016928.html", "prompt": "Home/family task: plan family meals and enter recipes into Grocy. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-family-meals-and-enter-recipes-into-grocy.html" }, { "id": "plan-a-trip-and-book-flight-hotel-and-shuttle", "title": "Plan a trip and book flight, hotel and shuttle", "summary": "Itinerary planning: fine. Shuttle nag: fine. Form filling: fine. Entering 2FA and clicking “confirm” without asking: not fine. Dots therefore left John’s trip only partly booked.", "agent": "Dots", "topic": "Travel & Booking", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49904198", "prompt": "Plan this trip (flights, hotel, airport shuttle). Fill forms where you can, but stop for my confirmation before payment and never enter 2FA codes yourself.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-a-trip-and-book-flight-hotel-and-shuttle.html" }, { "id": "plan-a-road-trip", "title": "Plan a road trip", "summary": "One practitioner notes that employed Claude as the complete planner for a visit to National Harbor, MD, and it proved to be a helpful resource on journeys.", "agent": "Claude Cowork", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1wh4j26/used_claude_cowork_for_trip_planning", "prompt": "Plan: plan a road trip. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-a-road-trip.html" }, { "id": "plan-a-group-weekend-trip-and-make-reservations", "title": "Plan a group weekend trip and make reservations", "summary": "One practitioner notes that from his phone he prompted ChatGPT to use his full chat history for a long weekend with 8 friends, generate the three best options, build a full-stack site for the nine to coordinate preferences and reach agreement, then make reservations and draft the Gmail invite once decided. The agent handled the entire sequence on its own.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/sama/status/2081396796174282900", "prompt": "Plan: plan a group weekend trip and make reservations. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-a-group-weekend-trip-and-make-reservations.html" }, { "id": "plan-a-family-christmas-trip-and-book-flights", "title": "Plan a family Christmas trip and book flights", "summary": "Linked example of plan a family Christmas trip and book flights. User gave Muse access for budgeting and health/fitness goals.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/HenryBeagle808/status/2101429329528082650", "prompt": "Plan: plan a family Christmas trip and book flights. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-a-family-christmas-trip-and-book-flights.html" }, { "id": "plan-a-birthday-evening", "title": "Plan a birthday evening", "summary": "Community report: Meta Muse was pointed at plan a birthday evening. the agent for Muse arranged a wife's birthday celebration, arranged dinner, and obtained two tickets with authorization.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/TheExodusBTC/status/2105381716290580519", "prompt": "Plan: plan a birthday evening. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/plan-a-birthday-evening.html" }, { "id": "phone-a-restaurant-to-book-a-full-table", "title": "Phone a restaurant to book a full table", "summary": "Real-world thread: nick Larkins asked OpenClaw to book a dinner reservation. The online booking attempt failed because the restaurant was fully booked. The agent located a last-minute cancellation and booked the table at a busy new restaurant.", "agent": "OpenClaw", "topic": "Shopping", "source": "X", "url": "https://x.com/Jacobsklug/status/2024489021486014972", "prompt": "Shopping task: phone a restaurant to book a full table. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/phone-a-restaurant-to-book-a-full-table.html" }, { "id": "organize-saved-recipes-and-research-trip-flights", "title": "Organize saved recipes and research trip flights", "summary": "According to the write-up, the writer asked Muse, which Meta's account was already linked to, to go through all their saved Facebook and Instagram posts, pull out the recipes, and organize them. For travel, they gave it trip timing and a nonstop-only preference. Muse returned a recipe list grouped by type, with ingredients, steps and links to the original posts.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "Blog", "url": "https://www.engadget.com/2256577/how-to-get-started-with-meta-s-new-ai-agent-muse/", "prompt": "Plan: organize saved recipes and research trip flights. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/organize-saved-recipes-and-research-trip-flights.html" }, { "id": "order-groceries-online", "title": "Order groceries online", "summary": "As described in the source, custom agent shows up in a write-up about order groceries online, with figures like 3.6, 27. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48519023", "prompt": "Shopping task: order groceries online. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/order-groceries-online.html" }, { "id": "order-groceries-from-health-data-and-a-meal-plan", "title": "Order groceries from health data and a meal plan", "summary": "As described in the source, austen fed the AI his recent body scans, health data, preferences, and meal plan. The agent then placed grocery orders automatically via HEB delivery. It became one of his favorite AI uses.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/Austen/status/2088697527516221744", "prompt": "Shopping task: order groceries from health data and a meal plan. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/order-groceries-from-health-data-and-a-meal-plan.html" }, { "id": "negotiate-retention-discounts-on-bills-by-phone", "title": "Negotiate retention discounts on bills by phone", "summary": "Real-world thread: kudos assembled a voice agent that phones a service provider for Someone, works through IVR menus, waits on hold, and asks for a retention discount. By default it negotiates within the existing plan and only changes plans if Someone says they're open to it. The co-founder saved $840 a year on T-Mobile after allowing plan changes, and an Xfinity example cut $276 a year.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47131955", "prompt": "Help me negotiate retention discounts on bills by phone. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/negotiate-retention-discounts-on-bills-by-phone.html" }, { "id": "negotiate-hotel-rooms-by-phone-call", "title": "Negotiate hotel rooms by phone call", "summary": "Observed in the wild: the AI agent @hey__fo was instructed to handle hotel booking for two rooms over five nights in Japan. It placed the call independently and conducted the negotiation on the phone. The agent secured the exact same two rooms for all five nights.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/EngineerAquino/status/2104808165342871882", "prompt": "Plan: negotiate hotel rooms by phone call. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/negotiate-hotel-rooms-by-phone-call.html" }, { "id": "negotiate-a-lower-comcast-bill-via-chatbot", "title": "Negotiate a lower Comcast bill via chatbot", "summary": "Observed in the wild: doNotPay assembled a bot on the OpenAI GPT-3 API that chats with company support. An engineer typed a request to lower the internet bill while keeping the same plan. It secured a $10 monthly discount, about $120 a year.", "agent": "ChatGPT", "topic": "Finance", "source": "X", "url": "https://x.com/astuyve/status/2102844305253470515", "prompt": "Finance task: negotiate a lower Comcast bill via chatbot. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/negotiate-a-lower-comcast-bill-via-chatbot.html" }, { "id": "maintain-a-home-media-library-and-handle-personal-projects", "title": "Maintain a home media library and handle personal projects", "summary": "Observed in the wild: one commenter said they use Grok Bot to run a home media library around Plex by doing the jobs they used to do manually. They said they asked it to standardize folders and filenames, sync and schedule backups, deduplicate, find missing posters, delete empty folders, and create custom thumbnails, descriptions, categories, and collections for films, TV, combat sports, documentaries, and creator videos; another said Grok Bot checked old email purchases to identify spare AliExpress parts and helped make a Tesla HUD that mirrors an S3XY Knob display onto a Tita HUD powered by an ESP32. The thread reports both setups working, but gives no hard metrics on time saved or reliability.", "agent": "Grok Bot", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1x1d7n9/how_are_you_all_actually_using_grok_bot_share", "prompt": "Shopping task: maintain a home media library and handle personal projects. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/maintain-a-home-media-library-and-handle-personal-projects.html" }, { "id": "lower-an-internet-bill-and-file-expense-reports", "title": "Lower an internet bill and file expense reports", "summary": "Documented elsewhere: one commenter said they Leaned on GrokBot to negotiate with Spectrum in a chat session. Their only stated step was logging in; after that, the bot handled the conversation by itself and got a lower rate. The Spectrum commenter said the bill ended up $20 lower per month.", "agent": "Grok Bot", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1wvhcmh/has_anyone_actually_made_money_from_a_grok_bot", "prompt": "Finance task: lower an internet bill and file expense reports. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/lower-an-internet-bill-and-file-expense-reports.html" }, { "id": "hotel-search-with-a-browser-operator-agent", "title": "Hotel search with a browser operator agent", "summary": "A reviewer tested OpenAI Operator on multi-step hotel lookups with budget and date constraints, noting shallow results but real form interaction.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "Find hotels in for under that match . Open listing pages, compare options in a table, and stop before any booking.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/hotel-search-with-a-browser-operator-agent.html" }, { "id": "handle-household-tasks-and-reminders", "title": "Handle household tasks and reminders", "summary": "Case study takeaway: user speaks tasks like booking dentist appointments or school pickups directly to Nori, which captures them and adds to the family calendar automatically. Nori uses Call Alert to phone Someone about reminders instead of sending notifications, and shares all updates across family members' calendars without further input. User reports no more forgotten tasks, double-bookings, or mental clutter, and no longer tracks everything manually.", "agent": "Custom agent", "topic": "Home & Family", "source": "X", "url": "https://x.com/FutureStacked/status/2016579153147920636", "prompt": "Home/family task: handle household tasks and reminders. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/handle-household-tasks-and-reminders.html" }, { "id": "handle-family-errands-and-recipe-sorting", "title": "Handle family errands and recipe sorting", "summary": "Observed in the wild: Codex was pointed at handle family errands and recipe sorting. a communications professional arranged for her son's doctor to receive a prescription via Codex and organize 240 recipes into an index, spreadsheet, and Drive folder, with 62 family-fit ones included.", "agent": "Codex", "topic": "Home & Family", "source": "Blog", "url": "https://youbetabelieveit.substack.com/p/oh-holy-codex-the-ai-coworker-has", "prompt": "Home/family task: handle family errands and recipe sorting. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/handle-family-errands-and-recipe-sorting.html" }, { "id": "grocery-order-built-from-purchase-history", "title": "Grocery order built from purchase history", "summary": "An agent logs into a supermarket site, uses past orders and current deals to propose meals, and fills the basket for review.", "agent": "Custom agent", "topic": "Shopping", "source": "Blog", "url": "https://markooms.com/blog/ai-agent-does-my-groceries", "prompt": "Using my last few orders and this week's deals, propose 5 dinners and fill the cart with the ingredients. Stop before checkout.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/grocery-order-built-from-purchase-history.html" }, { "id": "fix-wrong-day-flight-reservations-between-bots", "title": "Fix wrong-day flight reservations between bots", "summary": "According to the write-up, the speaking-gig agent noticed that flight reservations for upcoming speeches were on the wrong days. It contacted Someone to report the issue and asked permission to involve the separate travel bot. All reservations were updated without further input from Someone.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/undefinedKi/status/2100042527172690396", "prompt": "Plan: fix wrong-day flight reservations between bots. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/fix-wrong-day-flight-reservations-between-bots.html" }, { "id": "fix-a-booking-made-on-the-wrong-date", "title": "Fix a booking made on the wrong date", "summary": "Case study takeaway: dot had access to David's travel bookings for an upcoming Europe trip. It proactively scanned the details, identified the Paris to Barcelona flight on the incorrect date, and updated the booking to the correct dates on its own. The booking was changed to the right dates.", "agent": "Dots", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/officialgambi/status/2105316170228498495", "prompt": "Plan: fix a booking made on the wrong date. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/fix-a-booking-made-on-the-wrong-date.html" }, { "id": "find-trending-articles-and-generate-linkedin-post-variations", "title": "Find trending articles and generate LinkedIn post variations", "summary": "A published walkthrough shows in the tutorial, Operator was asked to create 10 LinkedIn post variations from eCommerce news. It searched Google for trending eCommerce articles and picked one about digital shopping trends. Operator produced 10 different LinkedIn posts from the chosen article.", "agent": "Operator", "topic": "Shopping", "source": "Blog", "url": "https://gptcentral.substack.com/p/how-to-use-chatgpt-operator-automate", "prompt": "Shopping task: find trending articles and generate LinkedIn post variations. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/find-trending-articles-and-generate-linkedin-post-variations.html" }, { "id": "find-a-cheaper-rome-flight-and-hotel-combination", "title": "Find a cheaper Rome flight and hotel combination", "summary": "According to the write-up, someone had GPT draft a prompt, then gave that prompt to MuleRun’s browser agent to find a September round-trip flight to Rome plus a mid-range city-center hotel for five nights under $1,500, with taxes and fees included. The agent compared flights and hotels across six platforms, filtered hidden fees, checked refund policies, organized the best three options, and surfaced that booking a direct flight and hotel separately beat package deals; the person then chose and booked one option. It located a direct flight plus boutique hotel for $1,280 total versus a package Someone almost booked for $1,780, a claimed $500 savings.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/automation/comments/1obkk8u", "prompt": "Plan: find a cheaper Rome flight and hotel combination. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/find-a-cheaper-rome-flight-and-hotel-combination.html" }, { "id": "find-a-london-flat-to-rent", "title": "Find a London flat to rent", "summary": "According to the write-up, the poster had Claude Cowork run a repeat search across SpareRoom, OpenRent, Rightmove, and Zoopla twice a day. It screened out student flats and homes with three or more bedrooms, drafted personalised outreach for promising listings, and emailed the poster a digest they could act on from their phone. The poster says this process located them a London rental in five days.", "agent": "Claude Cowork", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1smay7l/claude_cowork_found_me_a_flat_to_rent_in_london", "prompt": "Plan: find a London flat to rent. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/find-a-london-flat-to-rent.html" }, { "id": "fill-out-a-long-gp-form", "title": "Fill out a long GP form", "summary": "Case study takeaway: someone instructed their agent to complete a long GP form they had been avoiding. The agent handled the full submission on its own with no further user input during the process. The doctor called and booked the tests automatically.", "agent": "Custom agent", "topic": "Home & Family", "source": "X", "url": "https://x.com/Arf_22/status/2106014418555318454", "prompt": "Home/family task: fill out a long GP form. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/fill-out-a-long-gp-form.html" }, { "id": "fill-a-supermarket-cart", "title": "Fill a supermarket cart", "summary": "One practitioner notes that as someone was at work, groceries were added to the cart at a nearby supermarket in agent mode, ready for collection the next day.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m9u7e6", "prompt": "Shopping task: fill a supermarket cart. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/fill-a-supermarket-cart.html" }, { "id": "file-insurance-claims-for-overcharges", "title": "File insurance claims for overcharges", "summary": "Documented elsewhere: tarun gave the agent access to his insurance account information. After spotting nearly $1,700 in overcharges on items that should have been zero copay, he instructed the agent to file all the claims. The agent filed the claims and $200 has been recovered so far.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/_choppingblock/status/2106109741588238390", "prompt": "Finance task: file insurance claims for overcharges. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/file-insurance-claims-for-overcharges.html" }, { "id": "file-airline-delay-compensation-and-rebook-a-flight", "title": "File airline delay compensation and rebook a flight", "summary": "As described in the source, after a 7-hour flight delay, Someone (@cryptopunk7213 on X) asked Muse to file for compensation. According to Someone's tweet, Muse handled the claim, located and rebooked a new flight, and replied to the airline's support email on its own. About five minutes later, Someone had a $250 credit in their Delta account, plus the rebooked flight.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/cryptopunk7213/status/2102179999122153690", "prompt": "Plan: file airline delay compensation and rebook a flight. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/file-airline-delay-compensation-and-rebook-a-flight.html" }, { "id": "fight-a-denied-home-insurance-water-damage-claim", "title": "Fight a denied home insurance water damage claim", "summary": "Custom agent covered fight a denied home insurance water damage claim. After a fallen branch left a hole in the roof and more than $60,000 in water damage, the poster says they used AI to study their homeowners policy, research relevant state laws, and build a strategy to challenge the carrier’s decision.", "agent": "Custom agent", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1tjz4oj/i_used_ai_to_fight_a_home_insurance_claim_denial", "prompt": "Finance task: fight a denied home insurance water damage claim. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/fight-a-denied-home-insurance-water-damage-claim.html" }, { "id": "extract-school-dates-from-forwarded-emails-and-flyers", "title": "Extract school dates from forwarded emails and flyers", "summary": "Custom agent covered extract school dates from forwarded emails and flyers. The Reddit post describes Ohai as a household-focused organizer where a parent forwards school emails and the AI extracts dates, or snaps a photo of a flyer and it reads the event details.", "agent": "Custom agent", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/AIAssisted/comments/1scml9z/best_ai_task_manager_for_family_stuff_not_work", "prompt": "Home/family task: extract school dates from forwarded emails and flyers. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/extract-school-dates-from-forwarded-emails-and-flyers.html" }, { "id": "everyday-errands-with-a-browser-agent", "title": "Everyday errands with a browser agent", "summary": "A designer tested an agent on real chores such as filling a grocery cart and researching purchases, noting where it stalled.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Blog", "url": "https://netsvetaev.com/blog/ai/using-new-chatgpt-agent-in-a-real-life/", "prompt": "Add these items to my cart at , choosing the cheapest acceptable option for each, and list anything you couldn't find.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/everyday-errands-with-a-browser-agent.html" }, { "id": "draft-parent-teacher-communications", "title": "Draft parent-teacher communications", "summary": "Linked example of draft parent-teacher communications. The teacher said they first used ChatGPT for lesson outlines, then for weekly comments, then to refine those comments from added input, and eventually to draft a parent letter.", "agent": "ChatGPT", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/Teachers/comments/12zdtxb", "prompt": "Home/family task: draft parent-teacher communications. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/draft-parent-teacher-communications.html" }, { "id": "dispute-an-erroneous-medical-collections-bill", "title": "Dispute an erroneous medical collections bill", "summary": "Case study takeaway: the finance bot Warren received Someone’s healthcare login. It logged in, located the EOB for the year-old surgery, determined the collection agency was in error because insurance had paid, and faxed a dispute letter that included the EOB document. The bot targeted an unknown $13K medical collections debt and initiated the dispute process to remove it.", "agent": "Grok Bot", "topic": "Finance", "source": "X", "url": "https://x.com/dallastsladavid/status/2092357445964222865", "prompt": "Finance task: dispute an erroneous medical collections bill. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/dispute-an-erroneous-medical-collections-bill.html" }, { "id": "detailed-travel-planning-test", "title": "Detailed travel planning test", "summary": "A user gave Manus a complex multi-constraint trip and documented how the plan and handbook turned out.", "agent": "Manus", "topic": "Travel & Booking", "source": "Blog", "url": "https://blog.yingyingz.com/p/my-experience-using-manus-ai-for", "prompt": "Plan a -day trip to with these constraints: . Give a day-by-day itinerary, transport between stops, and a backup option for each day.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/detailed-travel-planning-test.html" }, { "id": "design-product-labels-and-produce-sds-sheets", "title": "Design product labels and produce SDS sheets", "summary": "A published walkthrough shows the seller used Manus across packaging and compliance work: it designed new co-branded product labels, read screenshots of new customer testimonials and added them into updated files, and generated three SDS sheets. A person still had to step in on label production, because when Manus offered to turn its label concepts into print-ready files, the output was not actually usable, so they traced from the rendering and made the final production file themselves. It saved enough labor that Someone was comfortable paying $200-$300 per month, and they say the three SDS sheets alone avoided about $900 in software fees or $3,000 in hired writing costs.", "agent": "Manus", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/ManusOfficial/comments/1t0tx2j/one_month_of_manus_changed_my_life", "prompt": "Creative task: design product labels and produce SDS sheets. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/design-product-labels-and-produce-sds-sheets.html" }, { "id": "coordinate-background-threads-and-send-admin-reminders", "title": "Coordinate background threads and send admin reminders", "summary": "Observed in the wild: someone kept one main conversation with the dot. The dot coordinated other threads in the background on its own and sent proactive messages reminding Someone to send quarterly documents to the accountant and check on a refund. Someone located the single-conversation coordination convenient and the reminders magical, with no metrics or shortfalls stated.", "agent": "Dots", "topic": "Finance", "source": "X", "url": "https://x.com/Angaisb_/status/2104981592053616663", "prompt": "Finance task: coordinate background threads and send admin reminders. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/coordinate-background-threads-and-send-admin-reminders.html" }, { "id": "control-the-home-by-voice", "title": "Control the home by voice", "summary": "According to the write-up, create a home assistant that can monitor household goods, lights, air conditioning, and moisture levels using voice commands, utilizing AI input.", "agent": "Custom agent", "topic": "Home & Family", "source": "X", "url": "https://x.com/HerbWetherell/status/2105798686194417918", "prompt": "Home/family task: control the home by voice. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/control-the-home-by-voice.html" }, { "id": "complete-online-surveys-for-free-stuff", "title": "Complete online surveys for free stuff", "summary": "Case study takeaway: the poster says they had a Grok bot handle a Burger King receipt survey after getting a code on the receipt. They gave the bot the task, and about 30 minutes later it messaged back a link to download the coupon for the free Whopper; the post does not describe any other setup or human steps. It worked once: the bot completed the survey and returned the free-coupon link.", "agent": "Grok Bot", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1w7dt58/my_grok_bot_completes_surveys_for_free_stuff_well", "prompt": "Finance task: complete online surveys for free stuff. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/complete-online-surveys-for-free-stuff.html" }, { "id": "compare-and-book-a-hotel-online", "title": "Compare and book a hotel online", "summary": "Hotel hunt + checkout handled in one Grok Bot pass. The user mainly reported that the automated purchase came in cheaper than doing it manually.", "agent": "Grok Bot", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1x2s5cg/how_to_save_yourself_hours_of_hassle_when_doing_a", "prompt": "Plan: compare and book a hotel online. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/compare-and-book-a-hotel-online.html" }, { "id": "collate-school-homework-and-due-dates-into-a-child-x27-s-calendar", "title": "Collate school homework and due dates into a child's calendar", "summary": "From the linked report, meta Muse shows up in a write-up about collate school homework and due dates into a child's calendar. The linked post is the primary source for steps and outcomes.", "agent": "Meta Muse", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49796524", "prompt": "Assistant mode: collate school homework and due dates into a child's calendar. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/collate-school-homework-and-due-dates-into-a-child-x27-s-calendar.html" }, { "id": "coach-training-and-diet-from-wearable-data", "title": "Coach training and diet from wearable data", "summary": "Observed in the wild: one commenter described a setup very close to this: Garmin data is pulled hourly into an InfluxDB on their server, and Claude Code runs there on a booked daily morning task. Claude reads load, stress, sleep and related metrics, calculates a training-readiness score itself, builds and adjusts the training plan, and publishes the result to a small webpage they host for phone access; they also gave it an initial full export plus years of Garmin, Strava, and .fit history for context. They said it keeps daily training specific enough to avoid burnout or overtraining and can notice rough periods like vacation, long work weeks, and time-zone travel.", "agent": "Claude", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1x2c0v0/has_anyone_used_claude_as_a_training_and_diet", "prompt": "Home/family task: coach training and diet from wearable data. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/coach-training-and-diet-from-wearable-data.html" }, { "id": "claim-refunds-for-delayed-or-cancelled-flights", "title": "Claim refunds for delayed or cancelled flights", "summary": "From the linked report, following a flight cancellation or delay, Claude compiles the facts, examines the regulations, and composes the refund request email.", "agent": "Claude", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/Anthropic/comments/1x3m5lk/use_claude_to_never_leave_any_from_an", "prompt": "Go through my mail for this goal: claim refunds for delayed or cancelled flights. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/claim-refunds-for-delayed-or-cancelled-flights.html" }, { "id": "check-taxes-against-receipts-and-bank-statements", "title": "Check taxes against receipts and bank statements", "summary": "One practitioner notes that the poster fed Claude Opus the numbers and dates from a more complicated household tax situation involving a spouse’s LLC, revenue and expense streams, and some public business names. Claude checked their first pass, caught issues like double-counted revenue and expenses and client attribution problems, rechecked the calculations, and produced a spreadsheet that Someone then entered into FreeTaxUSA; Someone says they also reviewed it against receipts and bank statements themselves. They say the final figures matched their receipts and bank statements after several prompts, and it helped enough that they skipped a CPA who had quoted $2,000.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rut65g/anyone_else_doing_taxes_with_claude", "prompt": "Finance task: check taxes against receipts and bank statements. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/check-taxes-against-receipts-and-bank-statements.html" }, { "id": "call-hotels-to-verify-reservations-after-booking", "title": "Call hotels to verify reservations after booking", "summary": "Real-world thread: people used AI phone agents as personal assistants after booking, sending them to call hotels and verify that a reservation was entered correctly. In the thread, a front-desk worker says the agents repeatedly called back after being refused; the hotel would not confirm details because the caller could not be verified as the actual guest, so the human staffer had to keep blocking the request. The reported result was not successful confirmation but repeated nuisance calls that tied up the front desk.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/TalesFromTheFrontDesk/comments/1oi09ou/i_wish_people_would_stop_sending_their_ai_agents", "prompt": "Plan: call hotels to verify reservations after booking. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/call-hotels-to-verify-reservations-after-booking.html" }, { "id": "call-a-car-rental-company-to-add-an-infant-seat", "title": "Call a car rental company to add an infant seat", "summary": "A published walkthrough shows someone asked JooVoice to order an infant seat for an existing rental car booking. The agent called the company, navigated the automated menu, and remained on hold until connected. The request was handled successfully from start to finish.", "agent": "Grok Bot", "topic": "Shopping", "source": "X", "url": "https://x.com/gtupak/status/2109993490495226347?s=20", "prompt": "Shopping task: call a car rental company to add an infant seat. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/call-a-car-rental-company-to-add-an-infant-seat.html" }, { "id": "build-purchase-orders-and-track-payables-nightly", "title": "Build purchase orders and track payables nightly", "summary": "According to the write-up, make.com automation was set up to build purchase orders and perform other tasks. It watches payables nightly on its own and updates estimating formulas in real time by pulling the most recent paid costs for materials such as deck boards or nails. Formulas stayed current through Covid amid weekly and monthly material price increases.", "agent": "Make", "topic": "Shopping", "source": "X", "url": "https://x.com/jbuesking/status/2107954334788989409", "prompt": "Shopping task: build purchase orders and track payables nightly. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/build-purchase-orders-and-track-payables-nightly.html" }, { "id": "build-group-grocery-carts-through-a-signal-based-agent", "title": "Build group grocery carts through a Signal-based agent", "summary": "A published walkthrough shows the builder runs a self-hosted agent through Signal, with group chat limited to whitelisted accounts. It sketches a starter grocery list from past orders, kept locally or pulled from the store's site. Cart building works end to end.", "agent": "Custom agent", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47110375", "prompt": "Shopping task: build group grocery carts through a Signal-based agent. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/build-group-grocery-carts-through-a-signal-based-agent.html" }, { "id": "build-and-order-a-grocery-cart-from-an-idea", "title": "Build and order a grocery cart from an idea", "summary": "Observed in the wild: muse received an Instacart connector and user access to a preferred store. Someone gave a phrase such as \"Taco Tuesday\"; Muse then selected matching items, populated the cart, completed checkout, and booked delivery through the same Instacart flow. No performance numbers or completion rates are stated.", "agent": "Meta Muse", "topic": "Shopping", "source": "X", "url": "https://x.com/dps/status/2102519594431000982", "prompt": "Shopping task: build and order a grocery cart from an idea. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/build-and-order-a-grocery-cart-from-an-idea.html" }, { "id": "book-tables-and-watch-for-openings-or-price-drops", "title": "Book tables and watch for openings or price drops", "summary": "Observed in the wild: the agent receives a booking request for tables or travel. It completes the reservation on its own and continues monitoring afterward for newly available slots or lower fares. It acts ahead of Someone checking, unlike list-only chatbots.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/igus_ai/status/2110421777646018742", "prompt": "Plan: book tables and watch for openings or price drops. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-tables-and-watch-for-openings-or-price-drops.html" }, { "id": "book-restaurants-and-snipe-campsites-and-tickets", "title": "Book restaurants and snipe campsites and tickets", "summary": "Real-world thread: grok Bot received calendar access and booking site logins. It read schedules, selected a dinner time, booked the restaurant reservation, and renegotiated in mixed Chinese and English. The restaurant example received 937 likes and reached 4.", "agent": "Grok Bot", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/yunta_tsai/status/2087415205756391461", "prompt": "Plan: book restaurants and snipe campsites and tickets. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-restaurants-and-snipe-campsites-and-tickets.html" }, { "id": "book-restaurants-and-a-hotel-dinner-in-japanese", "title": "Book restaurants and a hotel dinner in Japanese", "summary": "A published walkthrough shows muse received the Japan trip details and was tasked with handling all restaurant bookings. It made the reservations on its own across multiple sites, then exchanged messages in Japanese directly with the Hakone hotel to request and confirm a dinner slot that did not appear on the hotel website. Every restaurant reservation was completed.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/Han_Fang_/status/2101874865385169348", "prompt": "Plan: book restaurants and a hotel dinner in Japanese. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-restaurants-and-a-hotel-dinner-in-japanese.html" }, { "id": "book-flights-hotel-and-rental-car", "title": "Book flights, hotel and rental car", "summary": "From the linked report, someone gave Grok bot access to email and booking services for life admin tasks. The agent booked flights, hotel and rental car. All listed tasks were completed.", "agent": "Grok Bot", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/thecsguy/status/2108767281811804657", "prompt": "Plan: book flights, hotel and rental car. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-flights-hotel-and-rental-car.html" }, { "id": "book-flights", "title": "Book flights", "summary": "As described in the source, meta Muse shows up in a write-up about book flights. The linked post is the primary source for steps and outcomes.", "agent": "Meta Muse", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/cy_zanfar/status/2099684668391969009", "prompt": "Plan: book flights. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-flights.html" }, { "id": "book-a-restaurant-table-through-a-resy-connector", "title": "Book a restaurant table through a Resy connector", "summary": "Real-world thread: the writer added the Resy connector to Claude through Customize > Connectors, then chatted about where to eat near his Midtown apartment (table for three, around 6:30 pm). Claude suggested The Smith and pulled up availability. Claude picked a good restaurant and showed open slots, but the writer still had to finish the reservation on Resy himself.", "agent": "Claude", "topic": "Shopping", "source": "Blog", "url": "https://www.pcworld.com/article/3123989/chatgpt-and-claude-tried-to-book-my-dinner-it-got-clunky-fast.html", "prompt": "Shopping task: book a restaurant table through a Resy connector. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-a-restaurant-table-through-a-resy-connector.html" }, { "id": "book-a-private-chef-and-plan-a-ski-holiday", "title": "Book a private chef and plan a ski holiday", "summary": "From the linked report, chatGPT received casual spoken instructions while Someone walked the dog. For the chef it located candidates, drafted and sent quote and availability emails, processed incoming replies, produced decision summaries, and tracked missing details. The agent produced usable summaries and quotes that let Someone select a chef and assemble a full DIY trip for two families.", "agent": "ChatGPT", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/pauldm/status/2107094663551168709", "prompt": "Plan: book a private chef and plan a ski holiday. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-a-private-chef-and-plan-a-ski-holiday.html" }, { "id": "book-a-flight-from-your-phone", "title": "Book a flight from your phone", "summary": "Phone in one hand, dog in the other—Tom still got a flight reserved through ChatGPT Work. After a short personal-info quiz, payment happened inside a remote browser session he controlled.", "agent": "ChatGPT", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/T3metrics/status/2096297283830853810", "prompt": "Plan: book a flight from your phone. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-a-flight-from-your-phone.html" }, { "id": "book-a-new-delhi-to-mumbai-flight", "title": "Book a New Delhi to Mumbai flight", "summary": "Case study takeaway: claude computer use shows up in a write-up about book a New Delhi to Mumbai flight. The linked post is the primary source for steps and outcomes.", "agent": "Claude computer use", "topic": "Travel & Booking", "source": "Blog", "url": "https://rittikajindal.medium.com/my-first-hand-experience-with-claudes-computer-use-when-ai-takes-control-a0f78445a6c7", "prompt": "Plan: book a New Delhi to Mumbai flight. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/book-a-new-delhi-to-mumbai-flight.html" }, { "id": "add-family-to-a-dental-plan-by-voice-from-the-car", "title": "Add family to a dental plan by voice from the car", "summary": "Linked example of add family to a dental plan by voice from the car. Someone spoke instructions to their car while driving, which relayed them to the bot.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/doctorrockk/status/2110197730765062496", "prompt": "Shopping task: add family to a dental plan by voice from the car. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 70, "page": "https://agentsightings.com/case/add-family-to-a-dental-plan-by-voice-from-the-car.html" }, { "id": "restaurant-booking-with-an-allergy-note", "title": "Restaurant booking with an allergy note", "summary": "In a usability review, a browser agent researched restaurants, filled the reservation form including an allergy note, and paused for approval.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Blog", "url": "https://www.nngroup.com/articles/impressions-chatgpt-agent/", "prompt": "Find a quiet restaurant near for 4 people at 7pm Friday that handles nut allergies. Fill in the booking form and stop for my confirmation before submitting.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/restaurant-booking-with-an-allergy-note.html" }, { "id": "plan-business-trips-and-learn-from-each-debrief", "title": "Plan business trips and learn from each debrief", "summary": "Documented elsewhere: assembled on Hermes Agent's own memory, skills and web search, running on gemini-3-flash-preview. With seeded traveler profiles, it ran three web searches for a Dubai trip and applied stored preferences unprompted. The first plan was one recommendation (about $850) ending at pending approval.", "agent": "Hermes Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://dev.to/christopher_mburu_7b7e0ba/hermes-travelops-an-agent-that-learns-from-every-trip-5805", "prompt": "Plan: plan business trips and learn from each debrief. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/plan-business-trips-and-learn-from-each-debrief.html" }, { "id": "plan-and-order-a-week-of-groceries", "title": "Plan and order a week of groceries", "summary": "From the linked report, claude shows up in a write-up about plan and order a week of groceries. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rb1jrz/automated_grocery_order", "prompt": "Shopping task: plan and order a week of groceries. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/plan-and-order-a-week-of-groceries.html" }, { "id": "negotiate-a-lower-godaddy-support-price-via-chat-agent", "title": "Negotiate a lower GoDaddy support price via chat agent", "summary": "One practitioner notes that the poster had an AI agent handle a GoDaddy support chat, with instructions to negotiate a lower price and check the chat every 60 seconds for new replies. In the comments, they said they used FillApp, a Chrome extension, and the agent carried the exchange until it reached a lower offer; the human appears to have mainly set it up and let it run. They said the final price was renegotiated down to $278, which they described as a $70 savings.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/agi/comments/1ns67b7", "prompt": "Help me negotiate a lower GoDaddy support price via chat agent. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/negotiate-a-lower-godaddy-support-price-via-chat-agent.html" }, { "id": "handle-restaurant-reservations-over-whatsapp", "title": "Handle restaurant reservations over WhatsApp", "summary": "Case study takeaway: created a WhatsApp representative for a nearby eatery that keeps watch on availability, responds to inquiries, and authenticates reservations, with only one paying patron so far.", "agent": "Custom agent", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/SaaS/comments/1jen9vv", "prompt": "Shopping task: handle restaurant reservations over WhatsApp. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/handle-restaurant-reservations-over-whatsapp.html" }, { "id": "generate-a-spoken-daily-news-bulletin-at-home", "title": "Generate a spoken daily news bulletin at home", "summary": "One practitioner notes that the poster Leaned on n8n to run a 6:30 a.m. workflow that asked Perplexity for factual stories from a fixed list of outlets, cleaned that output, then had ChatGPT rewrite it as a short spoken script. It replaced the poster’s Alexa flash briefing with a calmer custom bulletin and they shared a sample audio result, but they said it still needed better pauses and maybe a different voice.", "agent": "ChatGPT", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/homeassistant/comments/1og2mcn/goodbye_alexa_hello_local_ai_news_my_home", "prompt": "Assistant mode: generate a spoken daily news bulletin at home. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/generate-a-spoken-daily-news-bulletin-at-home.html" }, { "id": "find-discounted-bank-owned-homes-and-list-them-as-midterm-rentals", "title": "Find discounted bank-owned homes and list them as midterm rentals", "summary": "Video walkthrough of MidtermMate: scout REO/bank-owned inventory on discount, estimate what the block rents for, then package the units as furnished midterm stays.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/VeWorldAI/status/2104601779014947045", "prompt": "Finance task: find discounted bank-owned homes and list them as midterm rentals. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/find-discounted-bank-owned-homes-and-list-them-as-midterm-rentals.html" }, { "id": "draft-appeals-for-denied-insurance-claims", "title": "Draft appeals for denied insurance claims", "summary": "From the linked report, an n8n automation triggers the moment a claim is marked Denied, filters anything already appealed, then pulls the full patient record, prescriptions, and test results tied to that patient ID. One AI call zeros in on the likely denial reason and sketches the formal appeal letter citing the clinical details. It outputs a real Google Doc with the letter, updates a tracking sheet, and sends a branded email to staff with a review link.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/Tariere5/status/2104521353386766588", "prompt": "Finance task: draft appeals for denied insurance claims. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/draft-appeals-for-denied-insurance-claims.html" }, { "id": "date-night-planned-end-to-end", "title": "Date night planned end to end", "summary": "A writer had an agent pick a restaurant and a movie, choose seats, and stop at payment.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://www.yahoo.com/lifestyle/articles/tried-using-chatgpt-agent-plan-213526320.html", "prompt": "Plan a date night for Saturday: dinner and a movie nearby, within . Pick seats and pause before any payment.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/date-night-planned-end-to-end.html" }, { "id": "build-a-health-plan-from-genetic-and-bloodwork-data", "title": "Build a health plan from genetic and bloodwork data", "summary": "A published walkthrough shows farzad uploaded his full raw 23andme genetic file, ways2well bloodwork, artery plaque scans, and complete supplement routine to Claude Code. The agent reviewed the datasets and discussed genetic predispositions with him over a 2-hour conversation. A tailored plan based on his specific genes and health markers resulted.", "agent": "Claude Code", "topic": "Home & Family", "source": "X", "url": "https://x.com/farzyness/status/2008032877234004274", "prompt": "Home/family task: build a health plan from genetic and bloodwork data. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/build-a-health-plan-from-genetic-and-bloodwork-data.html" }, { "id": "book-a-restaurant-table", "title": "Book a restaurant table", "summary": "Real-world thread: alexa+ shows up in a write-up about book a restaurant table. The linked post is the primary source for steps and outcomes.", "agent": "Alexa+", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/alexa/comments/1ryzfho/in_the_uk_been_offered_alexa_upgrade_for_free_across_all_devices_including_older_echo_dots_and_show_apart_from_a_different_voice_and_being_able_to_make_restaurant_bookings_via_opentable_i_cant_tell_any_real_difference_are_there_any_useful_advantages_any_disadvantages_is_it_really_free", "prompt": "Shopping task: book a restaurant table. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/book-a-restaurant-table.html" }, { "id": "book-a-restaurant", "title": "Book a restaurant", "summary": "Case study takeaway: dots shows up in a write-up about book a restaurant. The linked post is the primary source for steps and outcomes.", "agent": "Dots", "topic": "Shopping", "source": "X", "url": "https://x.com/JulianGoldieSEO/status/2105628825266553328", "prompt": "Shopping task: book a restaurant. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 69, "page": "https://agentsightings.com/case/book-a-restaurant.html" }, { "id": "win-a-small-legal-case-with-claude-x27-s-help", "title": "Win a small legal case with Claude's help", "summary": "One practitioner notes that the filing fee was the only expense involved in winning an $8,000 legal case with the assistance of Said Claude; further information is lacking.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1q51zw7/my_max_plan_just_paid_for_itself_for_the_next", "prompt": "Finance task: win a small legal case with Claude's help. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/win-a-small-legal-case-with-claude-x27-s-help.html" }, { "id": "summarize-school-emails-for-parents", "title": "Summarize school emails for parents", "summary": "One practitioner notes that A Grok bot template was stood up for busy parents. It reads kids' school emails and reports nightly on items to pack, wear, sign or pay for as surfacing sign-ups, deadlines and blanks. No specific results or shortfalls are stated.", "agent": "Grok Bot", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1wg0edy/what_are_people_actually_using_chatgpt_scheduled", "prompt": "Home/family task: summarize school emails for parents. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/summarize-school-emails-for-parents.html" }, { "id": "run-the-smart-home-by-natural-language", "title": "Run the smart home by natural language", "summary": "According to the write-up, karpathy put together Dobby the Elf Claw as the smart home AI agent. It was given access to control lights, HVAC, shades, pool, and security, with AI Leaned on to detect visitors and send alerts. All controls now operate through one agent.", "agent": "OpenClaw", "topic": "Home & Family", "source": "X", "url": "https://x.com/kimmonismus/status/2035738351853056380", "prompt": "Home/family task: run the smart home by natural language. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/run-the-smart-home-by-natural-language.html" }, { "id": "fill-in-a-tax-organizer-and-review-last-year-x27-s-return", "title": "Fill in a tax organizer and review last year's return", "summary": "A published walkthrough shows claude shows up in a write-up about fill in a tax organizer and review last year's return. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Shopping", "source": "Blog", "url": "https://cloudnativeengineer.substack.com/p/pay-your-taxes-with-claude-code", "prompt": "Shopping task: fill in a tax organizer and review last year's return. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/fill-in-a-tax-organizer-and-review-last-year-x27-s-return.html" }, { "id": "file-a-complex-tax-return", "title": "File a complex tax return", "summary": "One practitioner notes that openClaw shows up in a write-up about file a complex tax return, with figures like 4. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Shopping", "source": "X", "url": "https://x.com/dvassallo/status/2039450517143974105", "prompt": "Shopping task: file a complex tax return. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/file-a-complex-tax-return.html" }, { "id": "extract-expenses-from-credit-card-statements-into-excel", "title": "Extract expenses from credit card statements into Excel", "summary": "A published walkthrough shows the builder put all her personal credit card statements in one folder and ran Claude Code from inside it. She asked it to find likely business expenses to be reimbursed. She says it saved her hours.", "agent": "Claude Code", "topic": "Productivity", "source": "Blog", "url": "https://technicallycurious.substack.com/p/claude-code-for-business-users-getting", "prompt": "Help me extract expenses from credit card statements into Excel. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/extract-expenses-from-credit-card-statements-into-excel.html" }, { "id": "audit-credit-card-use-for-wrong-card-charges-and-missed-benefits", "title": "Audit credit card use for wrong-card charges and missed benefits", "summary": "From the linked report, by powered by a Plaid-connected app, Grok Bot can read the transactions put together on three cards and verify their card selection for dining, Amazon, and travel, as well as their unused benefits.", "agent": "Grok Bot", "topic": "Shopping", "source": "X", "url": "https://x.com/ChuckCook/status/2094455257887617295", "prompt": "Shopping task: audit credit card use for wrong-card charges and missed benefits. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/audit-credit-card-use-for-wrong-card-charges-and-missed-benefits.html" }, { "id": "appeal-a-denied-travel-insurance-claim", "title": "Appeal a denied travel insurance claim", "summary": "Linked example of appeal a denied travel insurance claim. The poster uploaded the full travel-insurance policy PDF plus all claim correspondence to Gemini and asked whether the denial fit the policy terms.", "agent": "Gemini", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/GeminiAI/comments/1wdxo80/how_gemini_helped_me_successfully_appeal_a", "prompt": "Plan: appeal a denied travel insurance claim. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 68, "page": "https://agentsightings.com/case/appeal-a-denied-travel-insurance-claim.html" }, { "id": "turn-vet-charges-into-ready-to-send-pet-insurance-claims", "title": "Turn vet charges into ready-to-send pet insurance claims", "summary": "Real-world thread: the owner uploads a bank CSV by hand, since the agent never stores bank logins. On a 15-minute tick the agent flags vet charges, searches Gmail for the matching invoice, and uses an LLM (Gemini) to extract it, falling back to OCR for scans. Across ten live approval letters, its settlement arithmetic check passed to the cent, and a second check raised questions on five.", "agent": "OpenClaw", "topic": "Finance", "source": "GitHub", "url": "https://github.com/jagberg/Me.OpenClaw", "prompt": "Finance task: turn vet charges into ready-to-send pet insurance claims. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/turn-vet-charges-into-ready-to-send-pet-insurance-claims.html" }, { "id": "reconcile-orders-draft-invoices-and-order-laptops-nightly", "title": "Reconcile orders, draft invoices, and order laptops nightly", "summary": "From the linked report, chatGPT runs nightly booked prompts that pull completed orders, compare them to CRM entries, create draft invoices in the accounting system, and log deal names and amounts in Google Sheets; separate jobs file NDAs from email into CRM folders and handle insurance requirements from contracts. For hardware, it accessed the logged-in bank account for the credit card and HR system for addresses to order specific MacBook models from Apple and prepare a return box. The automations handle tasks equivalent to three people's work in less time, covering writing 1400 lines of commission calculation code, with around 20 such jobs active.", "agent": "ChatGPT", "topic": "Shopping", "source": "X", "url": "https://x.com/SunnyvaleSBay/status/2108047957874573477", "prompt": "Shopping task: reconcile orders, draft invoices, and order laptops nightly. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/reconcile-orders-draft-invoices-and-order-laptops-nightly.html" }, { "id": "plan-a-family-trip-and-pre-fill-bookings", "title": "Plan a family trip and pre-fill bookings", "summary": "According to the write-up, the reporter asked ChatGPT Agent to plan a 4-day family trip to San Diego from Newark, with pool hotels and activities for kids under 10, and to save an itinerary in Google Docs. The agent searched Google Flights, compared kid-friendly hotels, and listed attractions such as the zoo and LEGOLAND. The itinerary and comparisons came out well, and the reporter called it an incredible planning tool.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://tech.yahoo.com/ai/articles/tested-chatgpt-agent-week-good-115833661.html", "prompt": "Plan: plan a family trip and pre-fill bookings. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/plan-a-family-trip-and-pre-fill-bookings.html" }, { "id": "pay-bills-clear-inbox-and-order-groceries", "title": "Pay bills, clear inbox, and order groceries", "summary": "A published walkthrough shows someone introduced Scout as their Muse agent. Scout paid bills, reached inbox zero, and ordered groceries. All tasks finished before Someone's coffee went cold.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/Musecases/status/2099741960852341006", "prompt": "Go through my mail for this goal: pay bills, clear inbox, and order groceries. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/pay-bills-clear-inbox-and-order-groceries.html" }, { "id": "find-flight-info-and-book-an-uber", "title": "Find flight info and book an Uber", "summary": "A published walkthrough shows someone shared travel details with Grok. While Someone showered, the agent located the flight information on its own and booked an Uber ride without further input. The tasks were completed, leaving Someone with a booked Uber ride and a personal assistant experience.", "agent": "Grok Bot", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/reggieoverton/status/2108481937929351400", "prompt": "Plan: find flight info and book an Uber. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/find-flight-info-and-book-an-uber.html" }, { "id": "build-a-custom-agent-to-search-cyprus-villa-rentals", "title": "Build a custom agent to search Cyprus villa rentals", "summary": "As described in the source, marc Lou prompted an AI agent to pull public Cyprus real estate datasets and merge them with public AQI, water quality, noise maps, and landslide susceptibility layers. The agent then generated an Airbnb-style interface from the combined data. The site shows villa listings with environmental overlays and refreshes data every twenty-four hours.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/marclou/status/2096228864859201869", "prompt": "Plan: build a custom agent to search Cyprus villa rentals. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/build-a-custom-agent-to-search-cyprus-villa-rentals.html" }, { "id": "book-travel-and-find-restaurant-reservations", "title": "Book travel and find restaurant reservations", "summary": "From the linked report, claude drives a Chrome browser through Chrome MCP. Claire has it book her flights and hotels in her company's travel booking system. The source gives no results or timings for either use.", "agent": "Claude", "topic": "Travel & Booking", "source": "Blog", "url": "https://technicallycurious.substack.com/p/have-claude-browse-the-web-for-you", "prompt": "Plan: book travel and find restaurant reservations. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/book-travel-and-find-restaurant-reservations.html" }, { "id": "async-devin-chores-between-morning-and-lunch", "title": "Async Devin chores between morning and lunch", "summary": "An HN commenter kicks off several Devin sessions at morning, lunch and night, then reviews PRs asynchronously instead of babysitting a terminal.", "agent": "Devin", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=43990359", "prompt": "Start a Devin session for each of these three small tickets. Prefer short, testable scopes. I will review the PRs at the next check-in and leave comments for follow-up.", "added": "2026-10-15", "interest": 67, "page": "https://agentsightings.com/case/async-devin-chores-between-morning-and-lunch.html" }, { "id": "unilever-nova-agents-read-order-emails", "title": "Five agents read customer order emails for Unilever", "summary": "Unilever built NOVA, five agents on Microsoft Foundry: four read order emails and extract the order, a fifth checks their work. Across 11 pilot markets the first order-to-cash step fell from 15-20 minutes to about 90 seconds, and orders are 95% touchless.", "agent": "NOVA (Microsoft Foundry)", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/unilevers-multi-agent-creating-customer-value-at-global-scale/", "prompt": "I get customer orders by email in messy formats. Read each email, pull out the customer, products, quantities and delivery date, then have a second pass check the extraction against the original. Anything missing or odd goes to a person with a note on what is unclear.", "added": "2026-10-29", "interest": 66, "page": "https://agentsightings.com/case/unilever-nova-agents-read-order-emails.html" }, { "id": "triage-support-emails-and-draft-refund-policy-replies", "title": "Triage support emails and draft refund-policy replies", "summary": "Real-world thread: for a fictional kitchenware brand demo, the consultant kept the returns policy and brand voice guide in Claude Projects. Gmail and Sheets connectors gave Claude the unread support emails and an orders sheet with final-sale, gift and prior-return flags. The builder estimates 12–18 support hours saved weekly, assuming about 70% of requests are routine.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/SaaS/comments/1r4hqph/we_replaced_3_support_agents_with_a_custom_ai", "prompt": "Shopping task: triage support emails and draft refund-policy replies. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/triage-support-emails-and-draft-refund-policy-replies.html" }, { "id": "shop-on-amazon-and-build-pages", "title": "Shop on Amazon and build pages", "summary": "Observed in the wild: claude shows up in a write-up about shop on Amazon and build pages. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Shopping", "source": "Blog", "url": "https://daily.dev/posts/i-finally-tried-the-claude-chrome-extension-and-i-regret-waiting-this-long-hsg5pbkjx", "prompt": "Shopping task: shop on Amazon and build pages. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/shop-on-amazon-and-build-pages.html" }, { "id": "shop-for-a-shirt-and-place-the-order", "title": "Shop for a shirt and place the order", "summary": "Prompt was basically “white dress shirt.” Six brands scored on fit charts, return rules, and free-ship minima; nearest store + size chosen; order submitted. Write-up omits brand and price.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/usctay/status/2105882280342458652", "prompt": "Shopping task: shop for a shirt and place the order. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/shop-for-a-shirt-and-place-the-order.html" }, { "id": "run-an-offline-car-assistant-on-a-raspberry-pi", "title": "Run an offline car assistant on a Raspberry Pi", "summary": "One practitioner notes that A Raspberry Pi 5 (16 GB) rides in the car and runs a local Qwen3.6-35B model through llama.cpp. It reads live OBD data over a Bluetooth ELM327 adapter and answers voice questions from the 489-page owner's manual, with page citations. The model runs at about 3.", "agent": "Custom agent", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49435675", "prompt": "Shopping task: run an offline car assistant on a Raspberry Pi. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/run-an-offline-car-assistant-on-a-raspberry-pi.html" }, { "id": "research-hotels-and-pull-tax-documents", "title": "Research hotels and pull tax documents", "summary": "Observed in the wild: gemini shows up in a write-up about research hotels and pull tax documents. The linked post is the primary source for steps and outcomes.", "agent": "Gemini", "topic": "Finance", "source": "X", "url": "https://x.com/steren/status/2018568507345252494", "prompt": "Finance task: research hotels and pull tax documents. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/research-hotels-and-pull-tax-documents.html" }, { "id": "rename-messy-invoices-for-tax-filing", "title": "Rename messy invoices for tax filing", "summary": "Someone points Claude Code at a messy invoice folder; it reads each file, renames it to a date-vendor pattern, and files it in the right folder.", "agent": "Claude Code", "topic": "Finance", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "For every PDF or image in this invoices folder, read the vendor and date, rename it to YYYY-MM-DD Vendor - Invoice - ProductOrService.pdf, and move it into the matching year/month folder. Show a plan first.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/rename-messy-invoices-for-tax-filing.html" }, { "id": "play-online-math-games-in-agent-mode", "title": "Play online math games in agent mode", "summary": "Ben Orlin’s Math Games with Bad Drawings, played by GPT-5 agent mode in a sandboxed browser—clicks, moves, visible chain-of-thought. Far less flop than the same setup on rental cars or tax PDFs.", "agent": "ChatGPT Agent", "topic": "Finance", "source": "Blog", "url": "https://agifriday.substack.com/p/mathgames", "prompt": "Finance task: play online math games in agent mode. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/play-online-math-games-in-agent-mode.html" }, { "id": "negotiate-facebook-marketplace-purchases", "title": "Negotiate Facebook Marketplace purchases", "summary": "Documented elsewhere: openClaw shows up in a write-up about negotiate Facebook Marketplace purchases, with figures like $1500, 5. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Productivity", "source": "X", "url": "https://x.com/cryptopunk7213/status/2027419883516940749", "prompt": "Help me negotiate Facebook Marketplace purchases. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/negotiate-facebook-marketplace-purchases.html" }, { "id": "monitor-and-book-a-hard-to-get-restaurant-table", "title": "Monitor and book a hard-to-get restaurant table", "summary": "Documented elsewhere: user told the Odessia AI concierge that Don Angie was fully booked for Saturday the 24th and to watch for an opening for two. The agent monitored on its own, located a table at 4:12pm Tuesday, booked the 8:45pm slot without further input, and sent a text confirmation. The table was successfully booked and confirmed by text.", "agent": "Custom agent", "topic": "Shopping", "source": "X", "url": "https://x.com/heyfredds/status/2110440342256546287", "prompt": "Shopping task: monitor and book a hard-to-get restaurant table. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/monitor-and-book-a-hard-to-get-restaurant-table.html" }, { "id": "manage-investments-taxes-and-credit", "title": "Manage investments, taxes and credit", "summary": "Real-world thread: claude Code shows up in a write-up about manage investments, taxes and credit. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeWorkflows/comments/1uzf8dd/workflow_building_hearth_a_claude_codepowered", "prompt": "Finance task: manage investments, taxes and credit. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/manage-investments-taxes-and-credit.html" }, { "id": "fill-forms-and-review-tax-filings", "title": "Fill forms and review tax filings", "summary": "Observed in the wild: a tax filing review uncovered a significant error due to Codex computer usage by OpenAI staff, as well as secondhand accounts from individuals who used the system for forms and PDFs.", "agent": "Codex", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/codex/comments/1ru9i8u/do_you_use_codex_for_noncoding_stuff", "prompt": "Finance task: fill forms and review tax filings. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/fill-forms-and-review-tax-filings.html" }, { "id": "click-add-to-cart-button-on-a-website", "title": "Click add-to-cart button on a website", "summary": "According to the write-up, claude computer use shows up in a write-up about click add-to-cart button on a website. The linked post is the primary source for steps and outcomes.", "agent": "Claude computer use", "topic": "Shopping", "source": "X", "url": "https://x.com/victorpaycro/status/1975970999574331429", "prompt": "Shopping task: click add-to-cart button on a website. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/click-add-to-cart-button-on-a-website.html" }, { "id": "book-a-vet-appointment-through-a-clinic-x27-s-ai-phone-bot", "title": "Book a vet appointment through a clinic's AI phone bot", "summary": "Community report: custom agent shows up in a write-up about book a vet appointment through a clinic's AI phone bot, with figures like 30. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/VetTech/comments/1usr10v/ai_phone_bots_too_far", "prompt": "Home/family task: book a vet appointment through a clinic's AI phone bot. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 66, "page": "https://agentsightings.com/case/book-a-vet-appointment-through-a-clinic-x27-s-ai-phone-bot.html" }, { "id": "openclaw-cora-texts-life-admin-and-fantasy-football", "title": "Cora, a texting agent that keeps a record of family life", "summary": "John Wulff's OpenClaw agent Cora runs on a spare MacBook Air, reads new email, texts, photos and voice memos every half hour, turns commitments into tasks and sends one digest with up to five offers. She can make small fantasy football moves only after a second agent approves them.", "agent": "OpenClaw (Cora)", "topic": "Personal Assistant", "source": "Blog", "url": "https://johnwulff.com/2026/10/18/meet-cora-my-openclaw-agent/", "prompt": "Every half hour check what is new in my email and messages. Twice a day send me one digest of up to five numbered suggestions I can accept with 'yes 1'. Ask my approval before anything leaves the house.", "added": "2026-10-29", "interest": 65, "page": "https://agentsightings.com/case/openclaw-cora-texts-life-admin-and-fantasy-football.html" }, { "id": "write-a-parking-ticket-appeal-that-got-dismissed", "title": "Write a parking ticket appeal that got dismissed", "summary": "Observed in the wild: the poster fed ChatGPT-4 the specifics of a $75 street-sweeping ticket, the city sewage project that had pushed parking more than a mile away, and the fact they were sick and forgot to move the car. ChatGPT drafted a polite but firm email to the city council; the poster edited hallucinated details, sent it themself, and then heard back from the city manager and maintenance head. The city manager replied the next day, and the head of maintenance said the ticket was dismissed with no further action required.", "agent": "ChatGPT", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1d9schk", "prompt": "Help me write a parking ticket appeal that got dismissed. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 65, "page": "https://agentsightings.com/case/write-a-parking-ticket-appeal-that-got-dismissed.html" }, { "id": "book-tutoring-appointments-over-whatsapp", "title": "Book tutoring appointments over WhatsApp", "summary": "A published walkthrough shows marcoKueks, who operates a small AI agency and is not an engineer, put together a WhatsApp agent for a tutoring company that books calendar appointments. He Leaned on Struere, a platform he assembled to handle the recurring WhatsApp-to-calendar-to-database plumbing. It shipped in two days for a $5K fee.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47763262", "prompt": "Assistant mode: book tutoring appointments over WhatsApp. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 65, "page": "https://agentsightings.com/case/book-tutoring-appointments-over-whatsapp.html" }, { "id": "loreal-agentforce-support-case-drafts", "title": "Draft replies and promo codes for L'Oréal support advisors", "summary": "L'Oréal's consumer care advisors get Agentforce inside Service Cloud: it summarises each case, confirms what the consumer is asking, drafts the email in the brand's voice and checks the case intent before closing. Handling falls from about 7 to 2.5 minutes when the draft needs no edits.", "agent": "Agentforce (Salesforce)", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/loreal/agentic-service-advisor-assistance/", "prompt": "For each new support case, summarise the conversation so far, confirm what the customer actually wants, and draft a reply in our brand voice for me to review. Before I close the case, check that the case category matches the conversation.", "added": "2026-10-29", "interest": 64, "page": "https://agentsightings.com/case/loreal-agentforce-support-case-drafts.html" }, { "id": "claude-hermes-reads-200-emails-every-morning", "title": "An agent sorts 200 emails at 7am and drafts easy replies", "summary": "A writer built 'Hermes' on Claude and Gmail to open the inbox at 7am, flag the three or four urgent messages, file the rest and draft replies for easy ones. After four months he reports 91% filed correctly, about 4 hours saved a week and roughly 8 euros a month, plus a day it replied to his mum like a sales prospect.", "agent": "Claude (Hermes)", "topic": "Email & Inbox", "source": "Blog", "url": "https://jerwis.fr/en/articles/hermes-agent", "prompt": "Every morning at 7, read my new emails, list the 3-4 that are truly urgent, file the rest into a few folders by my rules, and draft replies for the easy ones. Never send anything. Treat family and friends as personal, not sales leads.", "added": "2026-10-29", "interest": 64, "page": "https://agentsightings.com/case/claude-hermes-reads-200-emails-every-morning.html" }, { "id": "turn-receipts-into-csv-for-bookkeeping", "title": "Turn receipts into CSV for bookkeeping", "summary": "Observed in the wild: the poster assembled a custom GPT that reads receipt images and returns a CSV you can paste into bookkeeping software. In the example shown, it processed receipts from Yummy Kitchen, Farm Boy, and Costco, transcribed them, and summarized them into bookkeeping fields; the poster said it mainly pulls net, tax, and total and groups line items into broad categories like goods or groceries, with a person expected to review the output. It appears useful for quick data entry, and one commenter estimated this kind of workflow could be about 90% accurate with a human check.", "agent": "ChatGPT", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/18zcsrf/i_made_a_gpt_for_bookkeeping_that_takes_receipts_and_outputs_a_csv_for_copypasting", "prompt": "Help me turn receipts into CSV for bookkeeping. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/turn-receipts-into-csv-for-bookkeeping.html" }, { "id": "summarize-meetings-and-triage-support-tickets", "title": "Summarize meetings and triage support tickets", "summary": "According to the write-up, lindy shows up in a write-up about summarize meetings and triage support tickets. The linked post is the primary source for steps and outcomes.", "agent": "Lindy", "topic": "Personal Assistant", "source": "Blog", "url": "https://cybernews.com/ai-tools/lindy-ai-review/", "prompt": "Assistant mode: summarize meetings and triage support tickets. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/summarize-meetings-and-triage-support-tickets.html" }, { "id": "sell-services-through-an-agent-that-takes-payment-and-delivers", "title": "Sell services through an agent that takes payment and delivers", "summary": "As described in the source, as described in the source: the transaction is managed by an agent who creates Stripe checkout links, validates payment verification, and requests refunds or disputes on Telegram from the owner.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48075299", "prompt": "Assistant mode: sell services through an agent that takes payment and delivers. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/sell-services-through-an-agent-that-takes-payment-and-delivers.html" }, { "id": "run-browser-heavy-business-tasks-and-trip-outfit-picks", "title": "Run browser-heavy business tasks and trip outfit picks", "summary": "From the linked report, commenters describe powered by Claude in Chrome as a browser operator for messy, multi-tab work: one person had it handle cPanel heavy-equipment listings, autonomous X growth workflows, testing, business profile management, marketing, email lists, investor research, and outreach inside the browser. Another gave it grouped clothing tabs from different brands for shirts, bottoms, and shoes so it could assemble trip outfits and produce a shopping list while they did something else. The thread reports that these browser-heavy tasks got done with little to no friction, and the outfit workflow finished as a shopping list.", "agent": "Claude", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1v21gko/what_are_the_best_realworld_uses_for_the_claude", "prompt": "Plan: run browser-heavy business tasks and trip outfit picks. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/run-browser-heavy-business-tasks-and-trip-outfit-picks.html" }, { "id": "run-an-autonomous-employee-like-agent-for-company-tasks", "title": "Run an autonomous employee-like agent for company tasks", "summary": "Homegrown staffer: Codex brains, ChatGPT Plus login, systemd timer, plain UNIX email for chat. Memory = long rolling window + diary + markdown wiki. Builder says it’s already eating random company tasks; still early.", "agent": "Codex", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47730086", "prompt": "Operate as a company teammate on this task list. Use the diary and wiki for memory, prefer email drafts over sends, and ask before anything external or irreversible.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/run-an-autonomous-employee-like-agent-for-company-tasks.html" }, { "id": "run-a-customer-support-company-end-to-end", "title": "Run a customer support company end to end", "summary": "A published walkthrough shows grok was given access to the company's support systems and switched between live chat, email, tickets, refunds, knowledge base, QA, reporting, and escalations as needed. It ran 14 automated workflows on its own. following 30 days the company launched with the workflows live.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/n1xonweb/status/2108544712189640894", "prompt": "Go through my mail for this goal: run a customer support company end to end. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/run-a-customer-support-company-end-to-end.html" }, { "id": "invoices-filed-the-moment-they-arrive", "title": "Invoices filed the moment they arrive", "summary": "An automation reads invoice PDFs or photos from email, extracts key fields, files them in Drive with consistent names and logs them in a sheet.", "agent": "n8n", "topic": "Finance", "source": "Blog", "url": "https://aiblewmymind.substack.com/p/i-built-an-ai-agent-that-changed", "prompt": "For each attached invoice, extract number, issue date, due date, vendor, amount, currency. Rename the file as MM-YYYY_Invoice- and add a row to the ledger.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/invoices-filed-the-moment-they-arrive.html" }, { "id": "find-and-book-a-business-lunch-restaurant", "title": "Find and book a business lunch restaurant", "summary": "Community report: the tester gave a terse prompt asking for a business lunch near a Houston address. The agent ran 10 searches over 96 sources and suggested three restaurants. The reservation was confirmed, but the form step alone took the agent 11 minutes against about 2 for the tester.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1mv2lgz/agent_mode_is_so_impressive", "prompt": "Shopping task: find and book a business lunch restaurant. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/find-and-book-a-business-lunch-restaurant.html" }, { "id": "book-weekly-restaurants-and-surface-daily-discoveries-from-your-data", "title": "Book weekly restaurants and surface daily discoveries from your data", "summary": "Your past ChatGPT threads, Google trail, and Instagram likes become fuel for an OpenClaw helper that reserves weekly tables, pings daily discoveries, and keeps proposed memory updates in a holding pen.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47476742", "prompt": "Each week suggest and prepare restaurant bookings from my tastes; each day surface one discovery from my connected history. Propose memory edits for approval and never confirm a reservation without me.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/book-weekly-restaurants-and-surface-daily-discoveries-from-your-data.html" }, { "id": "book-an-airport-hotel", "title": "Book an airport hotel", "summary": "Community report: chatGPT Agent shows up in a write-up about book an airport hotel. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1mg6rq5", "prompt": "Plan: book an airport hotel. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 64, "page": "https://agentsightings.com/case/book-an-airport-hotel.html" }, { "id": "safari365-marcus-brain-interview-get-your-hands-dirty-safari365s-ceo-shares-why-", "title": "“Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.", "summary": "Safari365 Marcus Brain Interview — Marcus Brain asked his team what they wanted to automate with AI agents – and boosted efficiency by 30%. Marcus Brain asked his team what they wanted to automate with AI agents – and boosted efficiency by 30%. “Get your hands dirty:” Safari365’s CEO shares why execs should roll up their sleeves with Agentforce.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/safari365-marcus-brain-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/safari365-marcus-brain-interview-get-your-hands-dirty-safari365s-ceo-shares-why-.html" }, { "id": "tldv-tl-dv-boosts-revenue-500-from-ai-powered-meeting-intelligence-with-claude", "title": "tl;dv boosts revenue 500% from AI-powered meeting intelligence with Claude", "summary": "Tldv — Read the case study to see how they build on the Claude Platform. tl;dv grew revenue 500% with AI meeting intelligence. Case study | Claude Platform tl;dv boosts revenue 500% from AI-powered meeting intelligence with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: Europe 300% growth in new customer sign-ups 500% increase in revenue tl;dv, a platform specializing in meeting intelligence, revolutionized its offering by integrating Claude.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tldv", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/tldv-tl-dv-boosts-revenue-500-from-ai-powered-meeting-intelligence-with-claude.html" }, { "id": "n8n-turns-natural-language-into-workflow-automations-with-claude", "title": "n8n turns natural language into workflow automations with Claude", "summary": "Read more n8n empowers technical teams to build, orchestrate, and deploy reliable AI workflows and agents, combining the speed of a visual builder with the flexibility of custom code. They’d describe what they wanted to automate, copy a suggested workflow, paste it into n8n, hit an error, and repeat. n8n cuts 80% of the work out of building automations. Their platform has earned more than 170,000 GitHub stars, putting it in the top 50 projects of all time, and customers span from solo founders to Fortune 100 companies.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/n8n", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/n8n-turns-natural-language-into-workflow-automations-with-claude.html" }, { "id": "micro1-transforms-technical-recruiting-with-claude", "title": "micro1 transforms technical recruiting with Claude", "summary": "Micro1 — Read the case study to see how they build on the Claude Platform. micro1 runs 3,000+ AI technical interviews a day. With Claude, micro1: Conducts over 3,000 AI interviews per day Reduces recruitment costs by 85% compared to traditional methods Achieves 5x higher human interview pass rates Enables teams like Legal Soft to maintain 10,000 monthly interviews with 64% less staff time The challenge of transforming technical recruitment Traditional recruiting methods have reached their breaking point.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/micro1", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/micro1-transforms-technical-recruiting-with-claude.html" }, { "id": "deinepflege-makes-in-home-healthcare-more-accessible-with-agentforce", "title": "deinePflege makes in-home healthcare more accessible with Agentforce.", "summary": "Deine — Soon, Agentforce with Service Cloud will resolve an estimated 40% of cases instantly and cut costs by 86%. Digital labor resolves 40% of support cases in seconds so customers get care supplies faster. deinePflege makes in-home healthcare more accessible with Agentforce.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/deinePflege", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/deinepflege-makes-in-home-healthcare-more-accessible-with-agentforce.html" }, { "id": "cubic-ships-code-60x-faster-with-claude", "title": "cubic ships code 60x faster with Claude", "summary": "Cubic — Read the case study to see how they build on the Claude Platform. Cubic delivers code review feedback 60x faster. Claude’s confidence calibration means that when it reports being 80% confident about something, it’s typically correct about 80% of the time—making its confidence levels reliable indicators for teams.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cubic", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cubic-ships-code-60x-faster-with-claude.html" }, { "id": "bunq-builds-intelligent-banking-assistant-finn-with-claude", "title": "bunq builds intelligent banking assistant Finn with Claude", "summary": "bunq automates about 80% of support tickets. Founded in 2012 by Ali Niknam, bunq empowers 20 million users across Europe to spend, save, budget, and invest through a single user-friendly app. bunq selected Claude after extensive A/B testing showed it consistently excelled at the complex planning capabilities their support scenarios require.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/bunq", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/bunq-builds-intelligent-banking-assistant-finn-with-claude.html" }, { "id": "zotas-investment-in-digital-labor-pays-off-with-30-yoy", "title": "Zota’s investment in digital labor pays off with 30% YoY growth.", "summary": "Zota — Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually. Zota’s investment in digital labor pays off with 30% YoY growth. Agentforce is expected to increase the sales pipeline and resolve 180,000 cases annually.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/zota", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/zotas-investment-in-digital-labor-pays-off-with-30-yoy.html" }, { "id": "zoom-ai-companion-boosts-user-engagement-and-satisfaction-with-claude", "title": "Zoom AI Companion boosts user engagement and satisfaction with Claude", "summary": "Zoom — Read the case study to see how they build on the Claude Platform. Zoom improved meeting summary accuracy 14%. With the addition of Claude to its federated approach, Zoom AI Companion, the company’s AI assistant, was able to achieve a 14% accuracy improvement in meeting summaries based on Zoom’s internal testing.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zoom", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/zoom-ai-companion-boosts-user-engagement-and-satisfaction-with-claude.html" }, { "id": "zapier-builds-an-ai-first-remote-culture-with-claude-enterprise", "title": "Zapier builds an AI-first remote culture with Claude Enterprise", "summary": "Key results: 89% AI adoption across all employees —highest in the company’s history 800+ AI agents deployed internally, exceeding their employee count 10x year-over-year growth in Anthropic app usage Building the robot for distributed teams For over a decade, Zapier has empowered non-technical users to create automation workflows for repetitive tasks. “Zapier, at its core, is about enabling non-technical people to build things they didn’t think possible,” said Reid Robinson, Lead Product Manager of AI at Zapier. Zapier hit 89% AI adoption and 800+ internal agents.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zapier", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/zapier-builds-an-ai-first-remote-culture-with-claude-enterprise.html" }, { "id": "zapia-powers-local-commerce-for-millions-across-latin-america-with", "title": "Zapia powers local commerce for millions across Latin America with Claude and Google Cloud", "summary": "By using Claude on Google Cloud, Zapia: Grew by 2.5 million users in their first year Generated over 90% positive user feedback Handles hundreds of thousands of messages per hour Bringing AI-powered commerce to Latin America’s messaging culture In Latin America, messaging apps are central to daily life and commerce. BrainLogic, a startup building cutting-edge GenAI-first products for Latin Americans, launched Zapia to streamline these message-based commerce interactions. Zapia grew to 2.5 million users in its first year.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zapia", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/zapia-powers-local-commerce-for-millions-across-latin-america-with.html" }, { "id": "young-drivers-gears-up-to-expand-globally-with-agentforce", "title": "Young Drivers gears up to expand globally with Agentforce.", "summary": "Young Drivers — Agentforce is projected to resolve 70% of inquiries, cut call times, and deliver personalized service. Digital labor projected to resolve 70% of requests with instant, 24/7 personalized service.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/young-drivers", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/young-drivers-gears-up-to-expand-globally-with-agentforce.html" }, { "id": "year-up-united-safeguards-mission-critical-student-data-with-backup", "title": "Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive.", "summary": "Year Up — The Agentforce 360 Platform ensures data integrity and continuity for student success. Year Up United Safeguards Mission-Critical Student Data with Backup & Recover and Archive. Over 940 Year Up United interns have been hosted and more than 550 Year Up United graduates hired, making the partnership a core component of Salesforce’s talent strategy and culture. The rigorous metrics showing 80% career placement rates for graduates come directly from the detailed student information tracked in Salesforce.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/year-up", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/year-up-united-safeguards-mission-critical-student-data-with-backup.html" }, { "id": "workato-connects-enterprise-ai-agents-to-business-systems-with-claude", "title": "Workato connects enterprise AI agents to business systems with Claude", "summary": "Workato customers built 800+ MCP servers in 8 months. This enables organizations to deploy trusted AI agents that transform operations across their entire business. After connecting Claude to internal business systems through MCP, employee adoption of Claude increased by more than 700%, with usage spiking dramatically following the activation of MCP servers for Gong, Salesforce, and internal data systems.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/workato", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/workato-connects-enterprise-ai-agents-to-business-systems-with-claude.html" }, { "id": "windsurf-enables-collaborative-software-development-agents-with-claude", "title": "Windsurf enables collaborative software development agents with Claude", "summary": "Windsurf — Read the case study to see how they build on the Claude Platform. Windsurf processes 100M+ tokens per minute. “Understanding the codebase and improving that technology over time led to a 38% improvement in how often developers accept our AI suggestions,” said Jeff Wang of Windsurf.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/windsurf", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/windsurf-enables-collaborative-software-development-agents-with-claude.html" }, { "id": "wiley-sees-213-return-on-investment-with-salesforce", "title": "Wiley sees 213% return on investment with Salesforce.", "summary": "Wiley — Learn how the publisher implemented Agentforce to cut costs and boost productivity. Learn how the publisher implemented Agentforce to cut costs and boost productivity. Wiley sees 213% return on investment with Salesforce. Agentforce boosts self-service and efficiency by over 40%, outperforming Wiley’s previous chatbot, alongside a 213% ROI achieved through their Service Cloud implementation.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/wiley", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/wiley-sees-213-return-on-investment-with-salesforce.html" }, { "id": "wedia-group-advances-digital-asset-management-with-claude", "title": "Wedia Group advances digital asset management with Claude", "summary": "Wedia Group — Wedia powers their platform with Claude in Amazon Bedrock to improve metadata generation, multilingual support, and overall user experience for its clients. With Anthropic and Amazon Bedrock’s privacy-centric architecture and transparent approach, we trust there are no data leaks, and can communicate that trust to our clients.” Using Claude to simplify metadata generation and provide multilingual support Wedia integrated Claude into their DAM platform to automatically analyze and describe images uploaded by clients. Wedia cut image metadata tagging time 90%.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/wedia-group", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/wedia-group-advances-digital-asset-management-with-claude.html" }, { "id": "volkswagen-group-drives-innovation-with-humans-and-ai-agents-together", "title": "Volkswagen Group drives innovation with humans and AI agents, together.", "summary": "Disconnected data within Volkswagen Group’s brands created disjointed customer experiences. The Result: 30% faster service case resolution Volkswagen Group is a global manufacturer of automobiles and commercial vehicles, shaping tomorrow’s mobility with strong brands, diverse business areas, and innovative financial services. With ten brands, financial services, and 115 production facilities worldwide, they serve a wide range of customers, from first-time buyers to commercial drivers.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/volkswagen-group", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/volkswagen-group-drives-innovation-with-humans-and-ai-agents-together.html" }, { "id": "venturecrowd-delivers-secure-enterprise-grade-agents-in-2-weeks", "title": "VentureCrowd delivers secure, enterprise-grade agents in 2 weeks.", "summary": "See how VentureCrowd used Agentforce 360 to slash deployment cycles by 75% and deliver secure, enterprise-grade AI agents on Australia’s leading investment platform. VentureCrowd delivers secure, enterprise-grade agents in 2 weeks.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/venturecrowd", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/venturecrowd-delivers-secure-enterprise-grade-agents-in-2-weeks.html" }, { "id": "vegas-cyber-defense-platform-returns-67-of-analysts-time-with", "title": "Vega’s cyber defense platform returns 67% of analysts’ time with Claude", "summary": "Vega — Claude on Amazon Bedrock Build innovative AI applications with safer systems from Anthropic, supported by secure infrastructure from AWS. Vega accelerates threat investigations 44x while cutting legacy SIEM costs by 82% with Claude. For one top-four global bank, visibility into Amazon VPC Flow Logs, AWS CloudTrail, and Microsoft 365 telemetry sat out of reach, as ingesting it into a legacy SIEM would have cost an additional $6 million.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vega", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/vegas-cyber-defense-platform-returns-67-of-analysts-time-with.html" }, { "id": "vambe-powers-conversational-commerce-across-latin-america-with-claude", "title": "Vambe powers conversational commerce across Latin America with Claude", "summary": "Vambe boosts conversion rates 40-60% for 1,500+ businesses. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window. In healthcare, clinics use Claude to manage appointment scheduling, reminders, and patient follow-ups, with some clinics reducing no-shows by up to 60%.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vambe", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/vambe-powers-conversational-commerce-across-latin-america-with-claude.html" }, { "id": "triple-whale-drives-business-growth-with-claude", "title": "Triple Whale drives business growth with Claude", "summary": "Triple Whale reduces reporting time by over 70%. “Our founders faced these challenges running a brand firsthand, and, since our origin, believed AI would be the unlock to solving them,” explains Anthony DelPizzo, Director of Product Marketing at Triple Whale. Why Triple Whale chose Claude for agent intelligence After extensive testing, Triple Whale selected Claude 3.7 Sonnet as their default agent model due to its unique ability to maintain context and accuracy with large, complex numerical datasets.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/triple-whale", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/triple-whale-drives-business-growth-with-claude.html" }, { "id": "clay-transparency-and-trust-why-clay-chose-fin", "title": "Transparency and trust: Why Clay chose Fin", "summary": "With a rapidly-growing customer base, Clay wanted to scale support without sacrificing quality or their community-led approach. The team needed an AI agent that would give them transparency and control over the customer experience – which led them to Fin. Now, Fin is enabling Clay to support customers on multiple channels, is involved in 90% of support conversations – and resolving up to 50% of them. Jess Bergson Head of CX Having started out with a three-person support team, each answering upwards of 200 tickets per week, Clay needed a more scalable way to offer personalized support to its customers.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/clay", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Intercom Fin.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/clay-transparency-and-trust-why-clay-chose-fin.html" }, { "id": "tonys-chocolonely-tonys-chocolonely-boosts-system-efficiency-with-backup-recover", "title": "Tony’s Chocolonely Boosts System Efficiency with Backup & Recover and Archive.", "summary": "Tonys Chocolonely — With Agentforce Service, the team at Tony’s Chocolonely manages relationships more effectively, turning consumers into mission ambassadors, directly supporting their goal to improve the chocolate industry. The company’s expansion from the Netherlands to the U.K., U.S. and DACH region, coupled with their intensive, hands-on relationship strategy‌ — ‌which involves building a 360-degree view of the customer and logging detailed case histories‌ — ‌led to an exponential increase in customer data. As customer service cases grew by 10–15% year-over-year, their data storage quickly reached its limit.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/tonys-chocolonely", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/tonys-chocolonely-tonys-chocolonely-boosts-system-efficiency-with-backup-recover.html" }, { "id": "tidio-automates-customer-support-at-scale-with-claude", "title": "Tidio automates customer support at scale with Claude", "summary": "Tidio automates 71% of its customer support. Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Tidio automates customer support at scale with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: Europe 71% automation of own customer support 700% growth in Lyro adoption in one year Tidio empowers e-commerce businesses to resolve up to 90% of customer inquiries automatically using their Claude-powered Lyro AI agent.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tidio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/tidio-automates-customer-support-at-scale-with-claude.html" }, { "id": "epilepsy-foundation-the-epilepsy-foundation-turns-years-of-expert-content-into-a", "title": "The Epilepsy Foundation turns years of expert content into a personal epilepsy assistant with Claude", "summary": "The Epilepsy Foundation created Sage, an AI assistant for trusted epilepsy answers 24/7. Q&A: The Epilepsy Foundation How the Epilepsy Foundation uses Claude across the organization Read more The solution Choosing a model with empathy built in To tackle this challenge, the Foundation decided to build Sage. Somewhere between 8 to 10 million unique visitors come to the site each year, with about 35% coming from outside the United States. A typical week now brings about 1,000 unique sessions and 2,700 interactions, comfortably ahead of the team’s early goal of 200 a day.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/epilepsy-foundation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/epilepsy-foundation-the-epilepsy-foundation-turns-years-of-expert-content-into-a.html" }, { "id": "telepass-keeps-europe-moving-with-agentforce-resolving-87-of-faqs", "title": "Telepass keeps Europe moving with Agentforce resolving 87% of FAQs.", "summary": "AI agents tap into Data 360 to deliver instant support across Telepass’ full mobility network. Telepass keeps Europe moving with Agentforce resolving 87% of FAQs.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/telepass", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/telepass-keeps-europe-moving-with-agentforce-resolving-87-of-faqs.html" }, { "id": "tabnine-solves-developers-pain-points-and-enhances-productivity-with-claude", "title": "Tabnine solves developers’ pain points and enhances productivity with Claude", "summary": "Tabnine answers messages 50% faster and lifts conversions 20%. With Claude, Tabnine: Handles hundreds of thousands of messages per hour, delivering answers up to 50% faster than other models Helps with compliance and assures customers their data is safe by using Claude in Amazon Bedrock Saw a 20% increase in free-to-paid user conversions Tabnine helps developers with tasks like debugging and decrypting API documentation.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tabnine", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/tabnine-solves-developers-pain-points-and-enhances-productivity-with-claude.html" }, { "id": "try-accelerates-creative-excellence-with-claude", "title": "TRY accelerates creative excellence with Claude", "summary": "TRY cut routine task time 30% and hit 40% faster proposal development. Teams now spend 30% less time on routine tasks, allowing them to focus on higher-value creative and strategic work.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/try", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/try-accelerates-creative-excellence-with-claude.html" }, { "id": "surging-developer-productivity-with-custom-gpts", "title": "Surging developer productivity with custom GPTs", "summary": "In their search for the ideal generative AI solution, Paf experimented with LLAMA, Claude and GPT‑4. In addition to the wide range of use cases for developers and grit:lab students, 70% of Paf employees actively use ChatGPT Enterprise, spanning business teams like finance, HR, marketing, and customer support. With around 315 employees from 29 countries, Paf has contributed over 447.5 million euros to benefit society since it was founded.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/paf", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/surging-developer-productivity-with-custom-gpts.html" }, { "id": "supermetrics-lets-marketers-manage-ad-campaigns-from-a-conversation-with", "title": "Supermetrics lets marketers manage ad campaigns from a conversation with Claude", "summary": "Supermetrics builds the infrastructure behind that answer, for more than 200,000 businesses. “Dashboards are fixed: they answer the questions their designer anticipated, and nothing else,” said Mikael Thuneberg, Founder and co-CEO of Supermetrics. Supermetrics lets marketers query live ad data and adjust campaigns in Claude — 250% monthly user growth and 10-hour client reports done in 20 minutes. Layer, a 25-person Norwegian agency and Supermetrics customer, quoted a client 10 hours of billable work for one report that pulled from five different sources.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/supermetrics", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/supermetrics-lets-marketers-manage-ad-campaigns-from-a-conversation-with.html" }, { "id": "stripe-deploys-claude-code-to-1-370-engineers-with-zero-configuration-enterprise", "title": "Stripe deploys Claude Code to 1,370 engineers with zero-configuration enterprise rollout", "summary": "Stripe rolled out Claude Code to 1,370 engineers. Read more How enterprises are building AI agents in 2026 New research from 500+ technical leaders reveals how enterprises are deploying AI agents—and why 80% already report measurable ROI. One concrete example: a team used Claude models to migrate 10,000 lines of Scala to Java in four days, a project estimated at ten engineering weeks by hand.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/stripe", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/stripe-deploys-claude-code-to-1-370-engineers-with-zero-configuration-enterprise.html" }, { "id": "spring-new-spring-new-empowers-business-application-development-with-claude-on-g", "title": "Spring.new empowers business application development with Claude on Google Cloud's Vertex AI", "summary": "Spring New — Learn how Spring.new uses Claude on Google Cloud's Vertex AI to enable business teams to build custom applications without coding. With Claude, anyone can build sophisticated applications without coding expertise. Achieve 95-99% time savings on development projects, connect 200+ business systems, and empower non-technical users to create production-ready tools through natural language prompts.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/spring-new", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/spring-new-spring-new-empowers-business-application-development-with-claude-on-g.html" }, { "id": "spotify-cuts-migration-time-by-90-with-claude-agent-sdk", "title": "Spotify cuts migration time by 90% with Claude Agent SDK", "summary": "Spotify cut code migration time up to 90%. Read the case study to see how they build on the Claude Agent SDK. Spotify , the world’s most popular audio streaming subscription service, serves more than 713 million users across 180+ markets with access to over 100 million tracks, 7 million podcast titles, and 350,000 audiobooks.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/spotify", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/spotify-cuts-migration-time-by-90-with-claude-agent-sdk.html" }, { "id": "sourcegraph-claude-for-work-sourcegraph-streamlines-product-and-community-insigh", "title": "Sourcegraph streamlines product and community insights with Claude", "summary": "Sourcegraph Claude For Work — Sourcegraph uses Claude to power its AI Coding assistant, Cody . With Claude, Sourcegraph efficiently: Accelerates community feedback analysis Increases product team’s responsiveness to user needs Simplifies competitor sentiment analysis Synthesizing community feedback for product development Sourcegraph helps developers search, understand, and automate changes across large codebases. Sourcegraph hits 95% accuracy identifying board feedback. Claude gets it 95% of the way there, and then our team adds final refinements before sending the report to the product managers,” says Dorfman.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/sourcegraph-claude-for-work", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/sourcegraph-claude-for-work-sourcegraph-streamlines-product-and-community-insigh.html" }, { "id": "sourcegraph-enhances-the-intelligence-and-speed-of-their-ai-powered-coding", "title": "Sourcegraph enhances the intelligence and speed of their AI-powered coding assistant with Claude", "summary": "Sourcegraph — Read the case study to see how they build on the Claude Platform. In 2023, it introduced Cody: an artificial intelligence (AI) coding assistant designed to help developers write and understand code faster. Sourcegraph lifted its code insert rate 75%. Claude 3 Sonnet serves as the default model for the free version of Cody, with improved coding abilities and two times the speed of Anthropic’s previous model, Claude 2.1.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/sourcegraph", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/sourcegraph-enhances-the-intelligence-and-speed-of-their-ai-powered-coding.html" }, { "id": "snowflake-powers-enterprise-data-intelligence-with-claude", "title": "Snowflake powers enterprise data intelligence with Claude", "summary": "Snowflake — Read the case study to see how they build on the Claude Platform. Snowflake hits 90%+ accuracy on complex text-to-SQL. Gaining access to Anthropic’s industry-leading Claude 3.5 models within Snowflake Cortex AI empowers us to more quickly unlock value for our shared clients in a way that is secure and governed,” said Jason Davis, CEO and Co-Founder of Simon Data.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/snowflake", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/snowflake-powers-enterprise-data-intelligence-with-claude.html" }, { "id": "section-helps-companies-navigate-ai-transformation-with-claude", "title": "Section helps companies navigate AI transformation with Claude", "summary": "Section — Read the case study to see how they build on the Claude Platform. Section uses Claude to inform and develop AI upskilling programs, advise clients on AI transformation, and power its new AI coach, ProfAI. Section gained 50% productivity across its team. By partnering with Anthropic, Section has seen: 82% of team members use Claude, compared to a 5% benchmark for the overall workforce 50% of the team achieving at least 10% productivity gains Helping organizations build AI-powered workforces Section was founded nearly six years ago as a leadership training provider building the business school of the future.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/section", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/section-helps-companies-navigate-ai-transformation-with-claude.html" }, { "id": "scribd-inc-boosts-content-discovery-and-engagement-with-claude", "title": "Scribd, Inc. boosts content discovery and engagement with Claude", "summary": "Scribd — Read the case study to see how they build on the Claude Platform. Scribd lifted signups and subscriptions 7%. “Attaching metadata like titles, descriptions, or categories is extra work for them.” The company found that approximately 70% of user-uploaded content had low-quality or missing metadata, primarily descriptions.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/scribd", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/scribd-inc-boosts-content-discovery-and-engagement-with-claude.html" }, { "id": "agentforce-for-sales-salesforces-sellers-close-more-deals-in-less-time-with-agen", "title": "Salesforce’s sellers close more deals in less time with Agentforce.", "summary": "Agentforce For Sales — From onboarding to quoting, AI agents accelerate every stage of the deal cycle. Salesforce’s sellers close more deals in less time with Agentforce. She goes on to state that Engagement Agent has already reached 100,000 leads, created 1,500 opportunities that might have been left behind, and is on track to generate $60 million in pipeline. With Agentforce and Data 360, AI-powered automation helps sellers create 4,500+ opportunities and build quotes 75% faster to close more deals.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-sales", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/agentforce-for-sales-salesforces-sellers-close-more-deals-in-less-time-with-agen.html" }, { "id": "skt-sk-telecom-enhances-customer-support-for-millions-of-koreans-with", "title": "SK Telecom enhances customer support for millions of Koreans with Claude in Amazon Bedrock", "summary": "If you’re one minute late, you’re ten minutes late.” SKT, Korea’s #1 customer service provider for 27 consecutive years, built their reputation on rapid response times and personalized support through regional call centers that accommodate different dialects and cultural nuances. SK Telecom lifted LLM response quality 34%.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/skt", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/skt-sk-telecom-enhances-customer-support-for-millions-of-koreans-with.html" }, { "id": "rush-leads-the-way-in-agent-first-patient-support-with-agentforce", "title": "Rush leads the way in agent-first patient support with Agentforce.", "summary": "Rush is adopting Agentforce and the Salesforce Platform to power a digital workforce that automates high-volume inquiries Rush wanted to get patients the help they need faster. Digital labor will resolve 15% of inquiries with automated refill requests and instant answers.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rush", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/rush-leads-the-way-in-agent-first-patient-support-with-agentforce.html" }, { "id": "rocket-money-qa-rocket-money-on-building-agents-that-fix-their-own-code", "title": "Rocket Money on building agents that fix their own code", "summary": "Rocket Money Qa — Read the Q&A to see how they build on the Claude Platform. Q&A | Claude Rocket Money on building agents that fix their own code Try Claude Case Study: Rocket Money Read how Rocket Money built its personal finance agent with Claude. Aaron Dignan, Rocket Money: The way I think about it, over time, technology brings to everyone what used to be exclusive to the 1%. Take an Uber or a Waymo, and you’re doing what was reserved for a celebrity 20 years ago.", "agent": "Claude", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rocket-money-qa", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/rocket-money-qa-rocket-money-on-building-agents-that-fix-their-own-code.html" }, { "id": "reversia-translates-e-commerce-stores-across-110-languages-with-claude", "title": "Reversia translates e-commerce stores across 110+ languages with Claude", "summary": "Reversia’s first version used a conventional machine translation engine, and the same problems applied: the output was overly literal, and the engine produced significant errors when processing HTML content. Reversia translates stores across 110+ languages at 99% accuracy. “For a product where translation quality is the entire value proposition, that’s what matters.” Reversia now runs Claude Sonnet 4.6 as its primary translation model, with Claude Haiku 4.5 running a secondary quality-check pass on all translated content to flag inconsistencies before publication.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/reversia", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/reversia-translates-e-commerce-stores-across-110-languages-with-claude.html" }, { "id": "reddit-drives-revenue-with-agentforce-powered-advertiser-support", "title": "Reddit drives revenue with Agentforce-powered advertiser support.", "summary": "Reddit — AI agents help SMB advertisers navigate the platform, launch campaigns fast, and stay engaged. Reddit drives revenue with Agentforce-powered advertiser support. Conversation on a mobile about Reddit, 84% Reduction in Time to Resolve. Case deflection has already increased 33% and average resolution time has plummeted from 8.9 minutes to just 1.4 minutes — an 84% improvement.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/reddit", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/reddit-drives-revenue-with-agentforce-powered-advertiser-support.html" }, { "id": "quillit-eliminates-80-of-the-time-consuming-tasks-of-qualitative-research", "title": "Quillit eliminates 80% of the time-consuming tasks of qualitative research using Claude", "summary": "Quillit — Read the case study to see how they build on the Claude Platform. This reduces time spent writing research reports by up to 80%, ensures data security, and uncovers nuanced insights. The most dramatic benefit has been time savings, with report writing time reduced by over 80%.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/quillit", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/quillit-eliminates-80-of-the-time-consuming-tasks-of-qualitative-research.html" }, { "id": "quantium-qa-quantium-scales-claude-across-australias-largest-enterprises", "title": "Quantium scales Claude across Australia’s largest enterprises", "summary": "Quantium Qa — We believe there is still significant skills uplift required from the consulting firms and systems integrators to build full agentic workloads. Traditional software engineering is giving way to AI-native engineering, where engineers can spec, build, and deploy agents in days. Quantium hit 91% weekly usage across 1200 total users and 600 on Claude Code.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/quantium-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/quantium-qa-quantium-scales-claude-across-australias-largest-enterprises.html" }, { "id": "quantium-drives-company-wide-ai-adoption-with-claude", "title": "Quantium drives company-wide AI adoption with Claude", "summary": "Quantium cut proposal timelines from weeks to hours. Read the case study to see how they build on the Claude Platform. For example, the team built an AI system to help write business proposals and bid responses, cutting the work time by up to 90%. This cut the development time from 64 days to 32 days, while still maintaining high quality standards.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/quantium", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/quantium-drives-company-wide-ai-adoption-with-claude.html" }, { "id": "pulpit-ai-turns-sermons-into-multiple-pieces-of-content-with", "title": "Pulpit AI turns sermons into multiple pieces of content with Claude", "summary": "Pulpit Ai — Read the case study to see how they build on the Claude Platform. Whittle, a former pastor, created Pulpit AI to maximize the reach and impact of sermons. Pulpit AI grew its customer base 200% in three months. Pastors spend 30 hours a week preaching to 100 people, but lack the means to extend that message’s reach,” notes Michael Whittle, Founder and CEO of Pulpit AI.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pulpit-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pulpit-ai-turns-sermons-into-multiple-pieces-of-content-with.html" }, { "id": "takeda-garth-hemmingsen-interview-providers-suffer-from-data-overload-agentforce", "title": "Providers suffer from data overload. Agentforce powers Takeda’s digital solution for healthcare engagement.", "summary": "Takeda Garth Hemmingsen Interview — Garth Hemmingsen shares how Takeda is becoming an agentic enterprise to help healthcare pros deliver the best possible health outcomes. Agentforce powers Takeda’s digital solution for healthcare engagement. We have recent industry data1 that shows that less than 30% of healthcare professionals feel their Pharma customer-facing resources are meeting their needs, and they are actively seeking more tailored, informative, and timely interactions. Giving our field teams deep insights to personalize their time with a HCP, making those 5 to 15 minutes they get with an HCP as effective as possible.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/takeda-garth-hemmingsen-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/takeda-garth-hemmingsen-interview-providers-suffer-from-data-overload-agentforce.html" }, { "id": "presien-reduces-critical-safety-events-on-construction-sites-by-70", "title": "Presien reduces critical safety events on construction sites by 70%+ with Claude", "summary": "Presien cut critical safety events 70%+ on job sites. Read the case study to see how they build on the Claude Platform. Bureau of Labor Statistics estimates that every 104 minutes, a worker dies from a preventable injury in the U.S.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/presien", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/presien-reduces-critical-safety-events-on-construction-sites-by-70.html" }, { "id": "postman-automates-the-api-development-lifecycle-with-claude-for-40", "title": "Postman automates the API development lifecycle with Claude for 40 million developers", "summary": "Postman saves developers up to 1,150 hours a year. As AI agents become primary consumers of APIs alongside human developers, Postman is building AI-native tooling that automates the design, testing, and maintenance of APIs end to end. Postman’s 2025 State of the API report found that 69% of developers spend more than 10 hours a week on API-related work, with testing, development and documentation being the most time consuming.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/postman", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/postman-automates-the-api-development-lifecycle-with-claude-for-40.html" }, { "id": "pensive-offers-personalized-ai-teaching-assistants-for-higher-ed-with", "title": "Pensive offers personalized AI teaching assistants for higher ed with Claude", "summary": "Pensive — Read the case study to see how they build on the Claude Platform. Pensive aims to build an AI Teaching Assistant (AI TA) that supports a team of human TAs and provides personalized learning experiences to students. Pensive delivers grading feedback 60x faster. Switching to Claude 3.5 Sonnet showed 20% increase in grading accuracy and 15% increase in accuracy converting PDFs to interactive worksheets, which is used to build an accurate AI tutoring experience.", "agent": "Claude", "topic": "Research & Data", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pensive", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pensive-offers-personalized-ai-teaching-assistants-for-higher-ed-with.html" }, { "id": "pendo-qa-pendo-closes-the-gap-between-shipping-fast-and-shipping-well", "title": "Pendo closes the gap between shipping fast and shipping well with Claude Managed Agents", "summary": "Pendo Qa — Read the case study to see how they build with Claude Managed Agents. Pendo’s agent hits a 90% success rate on PM-reviewed tasks. So if it’s looking at the checkout page, it also knows that page gets a thousand clicks a day but the funnel conversion to order confirmation is only 3%.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pendo-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pendo-qa-pendo-closes-the-gap-between-shipping-fast-and-shipping-well.html" }, { "id": "pelanor-delivers-instant-cloud-cost-insights-with-claude", "title": "Pelanor delivers instant cloud cost insights with Claude", "summary": "Turning cost data into conversational insights Pelanor built their platform to make Claude an expert in each customer’s specific cloud environment. This enables Claude to answer questions like “why did our database costs spike 40% last Tuesday?” by tracing the increase through specific microservices, identifying the code changes that triggered it, and even finding the engineer responsible.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pelanor", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pelanor-delivers-instant-cloud-cost-insights-with-claude.html" }, { "id": "panorama-unlocks-student-success-with-claude-in-amazon-bedrock", "title": "Panorama unlocks student success with Claude in Amazon Bedrock", "summary": "Panorama serves 25% of the U.S. student population. Student grades, assessment results, and screening data all exist in separate places, making it nearly impossible to get a complete view of how students are performing,” explains John Kennedy, formerly founder and CEO of Mesa (acquired by Panorama in 2023). The pandemic worsened these challenges, with Kennedy noting “About 20% of students nationwide are now chronically absent, missing over 10% of school days, making coordinated support even more crucial.” With 14,400 districts operating independently, there’s no centralized approach to addressing these widespread educational challenges.", "agent": "Amazon Bedrock", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/panorama", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/panorama-unlocks-student-success-with-claude-in-amazon-bedrock.html" }, { "id": "spotify-boris-office-hours-office-hours-asynchronous-coding-and-the-end-of-the-i", "title": "Office Hours: Asynchronous coding and the end of the IDE with Spotify", "summary": "Spotify Boris Office Hours — Spotify VP of Engineering Niklas Gustavsson joins Boris Cherny on running agents across 20M+ lines of code. Boris Cherny talks with technical leaders to uncover what's changing for their teams, from how they’re building with Claude Code to organization design, and the shifting workflows that come with it. Read more At Spotify , 73% of pull requests are now AI-authored, and anyone with an idea can have a working prototype in an hour or two.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/spotify-boris-office-hours", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/spotify-boris-office-hours-office-hours-asynchronous-coding-and-the-end-of-the-i.html" }, { "id": "offdeal-powers-every-stage-of-m-a-advisory-with-one-claude-based", "title": "OffDeal powers every stage of M&A advisory with one Claude-based agent", "summary": "Offdeal — Read the case study to see how they build on the Claude Agent SDK. OffDeal lifted eval accuracy from 25% to 85%. By pairing bankers with software engineers, the firm brings full-service M&A advisory to businesses making $1 to $20 million in annual profit, the largest segment of the market by deal count but historically the least served.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/offdeal", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/offdeal-powers-every-stage-of-m-a-advisory-with-one-claude-based.html" }, { "id": "novo-nordisk-accelerates-clinical-documentation-and-drug-development-with-claude", "title": "Novo Nordisk accelerates clinical documentation and drug development with Claude", "summary": "Novo Nordisk cut clinical documentation from weeks to minutes. Case study | Claude Code Novo Nordisk accelerates clinical documentation and drug development with Claude Contact sales Industry: Life sciences Company size: Large Product: Claude Code Location: Europe 10+ weeks to 10 minutes time spent producing clinical study documentation reduced from 10+ weeks to 10 minutes 95% reduction in resources needed to create device verification protocols. Staff writers averaged only 2.3 CSRs per year, and the manual process remained prone to errors and subjective interpretation.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/novo-nordisk", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/novo-nordisk-accelerates-clinical-documentation-and-drug-development-with-claude.html" }, { "id": "notion-builds-agent-orchestration-where-teams-and-claude-collaborate-on", "title": "Notion builds agent orchestration where teams and Claude collaborate on real work", "summary": "Notion reduced costs by 90% and latency 85% with prompt caching. Read the case study to see how they build with Claude Managed Agents. “Combined with its speed, token efficiency, and surprisingly low cost, it’s the first time we’re making Opus available in Notion Agent.” Claude Managed Agents: Get to production 10x faster We're launching Claude Managed Agents, a suite of composable APIs for building and deploying cloud-hosted agents at scale.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/notion", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/notion-builds-agent-orchestration-where-teams-and-claude-collaborate-on.html" }, { "id": "newfront-modernizes-insurance-experiences-with-claude", "title": "Newfront modernizes insurance experiences with Claude", "summary": "Newfront cut document processing costs 60%. Read the case study to see how they build on the Claude Platform. With Claude, Newfront: Saves HR teams one month per year and delivers 24/7 personalized support for employees Reduces document processing costs by 60% Provides instant contract reviews for legal teams Building a better way to handle insurance Insurance professionals and their clients have long struggled with time-consuming manual processes.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/newfront", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/newfront-modernizes-insurance-experiences-with-claude.html" }, { "id": "national-domestic-workers-alliance-helps-domestic-workers-advocate-for-better", "title": "National Domestic Workers Alliance helps domestic workers advocate for better pay with Claude", "summary": "National Domestic Workers Alliance — Ask Aya, its AI support tool built on Claude, helps to bring the collective wisdom of that movement to a worker facing a hard workplace moment alone. National Domestic Workers Alliance helped 25% of beta testers negotiate a pay increase. The organization has built a community of roughly 400,000 workers within a workforce the Economic Policy Institute estimates at 2.2 million people, most of them women and many of them immigrants.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/national-domestic-workers-alliance", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/national-domestic-workers-alliance-helps-domestic-workers-advocate-for-better.html" }, { "id": "nri-cuts-document-review-time-in-half-with-claude-in", "title": "NRI cuts document review time in half with Claude in Amazon Bedrock", "summary": "NRI cuts Japanese document review time 50%. With nearly 60 years of history, NRI now provides services and solutions across four business segments: Consulting, Financial IT Solutions, Industrial IT Solutions, and IT Platform Services.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/nri", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/nri-cuts-document-review-time-in-half-with-claude-in.html" }, { "id": "n26-automates-customer-operations-with-claude", "title": "N26 automates customer operations with Claude", "summary": "N26 automates up to 70% of targeted customer-ops tasks. As a fully licensed bank, N26 provides a 100% digital banking experience powered by advanced digital, data, and AI technologies.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/n26", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/n26-automates-customer-operations-with-claude.html" }, { "id": "money-forward-builds-an-ai-native-engineering-organization-with-claude-code", "title": "Money Forward builds an AI-native engineering organization with Claude Code", "summary": "Money Forward engineers save 7 hours a week. Money Forward launched MEPAR—Money Forward Engineering Productivity AI Research—with a clear mission: ensure every engineer gets a productivity boost. The outcome: Money Forward uses Claude Code for development and automation More than 80% of engineers have adopted Claude Code, with over 70% using it daily.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/money-forward", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/money-forward-builds-an-ai-native-engineering-organization-with-claude-code.html" }, { "id": "refuelai-model-experimentation-made-easier", "title": "Model Experimentation Made Easier", "summary": "Refuelai — It outperforms trained human annotators (80.4%), GPT-3-5-turbo (81.3%), PaLM-2 (82.3%), and Claude (79.3%) across a benchmark of 15 text labeling data sets. (See Figure 1) Figure 1: Evaluating Label Quality Across LLMs The Refuel.AI team started working with Databricks in early 2023 when they began seriously thinking about building Refuel LLM.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/refuelai", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/refuelai-model-experimentation-made-easier.html" }, { "id": "mintlify-ships-3x-faster-automating-developer-documentation-with-claude", "title": "Mintlify ships 3x faster automating developer documentation with Claude", "summary": "Mintlify , a developer documentation platform serving companies like Coinbase, HubSpot, and Perplexity, uses Claude to power an AI assistant that resolves 67% of documentation queries without human intervention—while an automated agent keeps their customers’ docs synchronized with code changes. Mintlify increased engineering output 4x.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/mintlify", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/mintlify-ships-3x-faster-automating-developer-documentation-with-claude.html" }, { "id": "mike-morse-law-firm-mike-morse-law-boosts-productivity-35-with-salesforce-ai-ins", "title": "Mike Morse Law boosts productivity 35% with Salesforce AI insights.", "summary": "Mike Morse Law Firm handles over 1,000 calls per day, but manual note-taking and reviewing slowed client intake. Mike Morse Law boosts productivity 35% with Salesforce AI insights.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mike-morse-law-firm", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/mike-morse-law-firm-mike-morse-law-boosts-productivity-35-with-salesforce-ai-ins.html" }, { "id": "medgate-accelerates-healthcare-innovation-with-claude-code", "title": "Medgate accelerates healthcare innovation with Claude Code", "summary": "Working with OWT —a Swisscom company and Switzerland’s leading technology consultancy—Medgate deployed Claude Code in a three-month pilot with four teams and approximately 15 engineers, and has since decided to roll it out across the organization. Medgate resolves bugs 90% faster with Claude Code. Medgate , one of Europe’s largest telemedicine providers, connects 2.5 million patients to doctors remotely across Switzerland and Germany—handling approximately 3,000 consultations daily during peak winter periods.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/medgate", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/medgate-accelerates-healthcare-innovation-with-claude-code.html" }, { "id": "lokalise-improves-translation-quality-with-claude", "title": "Lokalise improves translation quality with Claude", "summary": "Lokalise — Read the case study to see how they build on the Claude Platform. Etgar Bonar, CMO at Lokalise, said, “Our journey with AI started with helping customers get translations faster and more cost-effectively, but we soon realized that quality matters just as much.” This insight led them to build an AI-driven localization process that bridges the gap between machine and human translation without compromising efficiency. Lokalise hit an 82.6% AI translation acceptance rate.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lokalise", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/lokalise-improves-translation-quality-with-claude.html" }, { "id": "lex-streamlines-the-writing-process-with-claude", "title": "Lex streamlines the writing process with Claude", "summary": "Lex — Read the case study to see how they build on the Claude Platform. Lex drew 25,000 signups within 24 hours of launch. With Claude, Lex saw: 25,000 sign ups within 24 hours of launch 20-30% decrease in monthly customer churn 50% decrease in cost Improving creative writing tools Nathan Baschez, Lex’s founder, saw a gap in the market for high-quality writing tools.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lex", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/lex-streamlines-the-writing-process-with-claude.html" }, { "id": "lennar-builds-faster-smarter-homebuying-journeys-with-agentforce", "title": "Lennar builds faster, smarter homebuying journeys with Agentforce.", "summary": "Lennar — AI agents handle after-hours conversations, schedule tours, and help sellers prioritize leads. AI agents handle after-hours conversations, schedule tours, and help sellers prioritize leads. Since 1954, Lennar has helped more than 1.5 million families achieve one of life’s biggest milestones: buying a home. Nearly 30% of requests arrive after business hours, as many people kick off their real estate search once the workday is done.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/lennar", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/lennar-builds-faster-smarter-homebuying-journeys-with-agentforce.html" }, { "id": "legora-helps-lawyers-work-more-efficiently-with-claude", "title": "Legora helps lawyers work more efficiently with Claude", "summary": "Legora uses Claude throughout their platform to power assistant tools, document review, and intelligent workflows. Legora scored 18% higher on its legal evaluation set. Case study | Claude Platform Legora helps lawyers work more efficiently with Claude Try Claude Industry: Legal Company size: Small Product: Claude Platform Location: Europe 18% higher performance on large legal evaluation set Enterprise-grade reliability and consistency in legal workflows Legora builds AI-powered legal technology that helps law firms and in-house legal teams work more efficiently.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/legora", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/legora-helps-lawyers-work-more-efficiently-with-claude.html" }, { "id": "league-cuts-product-development-cycle-times-in-half-with-claude", "title": "League cuts product development cycle times in half with Claude", "summary": "League cut product development cycle times in half, from idea through pull request. With Claude, League: Cut product development cycle times in half, from idea through pull request 98% adoption of Claude, up from ~80% when the company-wide rollout began in March 2026 Reduced vendor security risk assessments from multiple weeks to 15 minutes, with 49 of the last 53 validated as safe by Claude, and then signed off by a human. Over the past six months, the company has rebuilt itself around Claude: development cycle times are down by half, 98% adoption of AI tools, and processes from engineering to finance run on agents.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/league", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/league-cuts-product-development-cycle-times-in-half-with-claude.html" }, { "id": "lazy-ai-speeds-up-internal-software-development-for-businesses-who", "title": "Lazy AI speeds up internal software development for businesses who are adopting AI software with Claude", "summary": "Lazy AI cut code needing multiple fixes 51%. Read the case study to see how they build on the Claude Platform. With Claude, Lazy AI sees the following improvements: 51% reduction in code requiring multiple fixes 73% success rate for first-attempt feature implementation 64% accuracy in generating syntactically correct JavaScript code Making software development more accessible Traditionally, professional web development often required formal training and coding experience.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lazy-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/lazy-ai-speeds-up-internal-software-development-for-businesses-who.html" }, { "id": "law-and-company-law-company-transforms-legal-services-in-south-korea-with-claude", "title": "Law&Company transforms legal services in South Korea with Claude", "summary": "Law And Company — Read the case study to see how they build on the Claude Platform. Law&Company reaches 20% of South Korea’s practicing lawyers. Survey results show 92.5% of users saved time, with 46.8% saving over 30 minutes per hour of work.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/law-and-company", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/law-and-company-law-company-transforms-legal-services-in-south-korea-with-claude.html" }, { "id": "lg-cns-modernizes-20-year-old-enterprise-systems-with-claude", "title": "LG CNS modernizes 20-year-old enterprise systems with Claude", "summary": "Claude Code is the engine of its newest offering: LG CNS Build Factory, a turn-key software development service that modernizes decades-old enterprise systems at production scale. “From the customer’s perspective, modernization is clearly necessary, but cost, timeline, and quality risks make it difficult to initiate,” explained Hyosup Bae, Director and Head of Build Center at LG CNS. LG CNS migrated a 20-year-old enterprise system in 7 months at 50% of rebuild cost. The company has built and operated mission-critical systems for financial institutions, manufacturers, and public-sector organizations for more than 35 years.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lg-cns", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/lg-cns-modernizes-20-year-old-enterprise-systems-with-claude.html" }, { "id": "kodif-transforms-customer-support-into-a-revenue-center-with-claude", "title": "Kodif transforms customer support into a revenue center with Claude in Amazon Bedrock", "summary": "Kodif automates up to 90% of support tickets. Drawing from their experience building Uber’s customer service automation platform, which saved the company an estimated $5-6 billion annually, they saw an opportunity to use AI to transform support from a necessary expense into a strategic asset.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/kodif", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/kodif-transforms-customer-support-into-a-revenue-center-with-claude.html" }, { "id": "kai-delivers-preemptive-exposure-management-with-claude", "title": "Kai delivers preemptive exposure management with Claude", "summary": "Kai cut false positives 99.5% across 2.5 million findings. “A skilled security analyst can thoroughly investigate 10 to 20 vulnerabilities per day,” said Damiano Bolzoni, Kai’s co-founder and CTO.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/kai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/kai-delivers-preemptive-exposure-management-with-claude.html" }, { "id": "juno-helps-people-with-chronic-illness-find-patterns-in-their", "title": "Juno helps people with chronic illness find patterns in their symptoms with Claude", "summary": "Juno — Created voice and text agents with access to roughly 50 tools, for tasks like medication tracking and calendar management. With Claude, Juno: Increased next-day retention 10% across 4,000 users after using Claude’s large context window to process its onboarding flow. Lifted first-conversation conversions 3-4% after moving from Claude Sonnet to Claude Opus.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/juno", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/juno-helps-people-with-chronic-illness-find-patterns-in-their.html" }, { "id": "jetbrains-builds-developer-tools-with-claude-in-amazon-bedrock", "title": "JetBrains builds developer tools with Claude in Amazon Bedrock", "summary": "JetBrains improved refactoring success 59%. With the emergence of large language models and generative AI, JetBrains saw an opportunity to transform their approach. “When we implemented it for in-editor code generation, we achieved 100% syntactically correct code on multiple datasets—something we hadn’t seen with any previous model.” Beyond Claude’s capabilities, Amazon Bedrock delivered significant advantages.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/jetbrains", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/jetbrains-builds-developer-tools-with-claude-in-amazon-bedrock.html" }, { "id": "intercom-provides-customer-service-tech-that-delivers-up-to-86", "title": "Intercom provides customer service tech that delivers up to 86% resolution rates with Claude", "summary": "Powered by Claude, Intercom’s AI agent Fin provides instant, accurate answers for customers 24/7, delivers personalized, conversational support, and enables human agents to focus on more complex queries. Meanwhile, businesses must choose between slower response times, lower quality, or hiring to scale their team in an unsustainable fashion.” While other AI agents focused on deflecting customer inquiries, Intercom saw an opportunity to build something fundamentally different with Fin. Intercom resolves up to 86% of support volume.", "agent": "Intercom Fin", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/intercom", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Intercom Fin.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/intercom-provides-customer-service-tech-that-delivers-up-to-86.html" }, { "id": "indeed-will-speed-up-hiring-with-agentforces-digital-workforce", "title": "Indeed will speed up hiring with Agentforce’s digital workforce.", "summary": "Fewer administrative tasks helps Indeed employees focus on their mission: helping people get jobs. Indeed will speed up hiring with Agentforce’s digital workforce. It hosts 600 million job-seeker profiles and helps more than 3.5 million employers connect with the right candidates. Roughly 22% of employer support requests come from onboarding and account moderation — often due to blurry uploaded forms or missing data. Indeed’s chatbot could help with some of these issues, but its abilities were limited.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/indeed", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/indeed-will-speed-up-hiring-with-agentforces-digital-workforce.html" }, { "id": "inpex-corporation-inpex-transforms-business-processes-with-microsoft-365-copilot", "title": "INPEX transforms business processes with Microsoft 365 Copilot and AI agents", "summary": "Inpex Corporation — INPEX introduced Microsoft 365 Copilot as the hub of its AI platform and rapidly expanded its user base as adoption accelerated. An INPEX survey showed that, after a year, nearly 50% of employees felt that Copilot reduced time spent on tasks, improved processes, and enhanced engagement. Microsoft 365 Copilot empowered AI-driven work, boosting productivity and engagement while generating over JPY 2 billion in annual value. INPEX introduced Microsoft 365 Copilot as the hub of its AI platform and rapidly expanded its user base as adoption accelerated.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27096-inpex-corporation-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/inpex-corporation-inpex-transforms-business-processes-with-microsoft-365-copilot.html" }, { "id": "ifs-nexus-black-builds-industrial-ai-with-claude", "title": "IFS Nexus Black builds industrial AI with Claude", "summary": "Ifs — Read the case study to see how they build on the Claude Platform. Their flagship product, Resolve, is an AI assistant built on Claude that works alongside engineers on transmission poles, in engine rooms, and out in the field—spotting what humans might miss by analyzing equipment images, correlating sensor readings, and catching problems before they become failures. IFS resolves equipment faults 25% faster.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/ifs", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/ifs-nexus-black-builds-industrial-ai-with-claude.html" }, { "id": "hume-ai-creates-emotionally-intelligent-voice-interactions-with-claude", "title": "Hume AI creates emotionally intelligent voice interactions with Claude", "summary": "Hume — Read the case study to see how they build on the Claude Platform. A vision for emotionally intelligent AI Hume AI was founded to build AI systems optimized for human wellbeing. Hume powered 2M+ minutes of AI voice conversations. Cowen said, “About 15 years ago, people were interested in understanding expressive behavior, voice and facial expression, and were classifying it in a reductive way.” His groundbreaking research revealed that traditional approaches missed over 80% of the information present in human expressions.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/hume", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/hume-ai-creates-emotionally-intelligent-voice-interactions-with-claude.html" }, { "id": "humach-enhances-ai-powered-customer-experience-solutions-with-claude", "title": "Humach enhances AI-powered customer experience solutions with Claude", "summary": "By leveraging Claude in Amazon Bedrock, Humach has created a comprehensive, one-stop solution for customer experience management. Humach aimed to enable human agents to handle more complex customer interactions, leading to higher job satisfaction, longer agent tenure, and better customer experience. Humach lifted operational efficiency 15-20%. The solution has led to a 15-20% increase in operational efficiency through optimized Custom Language Model responses.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/humach", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/humach-enhances-ai-powered-customer-experience-solutions-with-claude.html" }, { "id": "garvan-institute-qa-how-the-garvan-institute-is-changing-the-way-it-does", "title": "How the Garvan Institute is changing the way it does science with Claude", "summary": "Garvan Institute Qa — MacArthur: Our team is working with Anthropic, as well as researchers and engineers at the Murdoch Children’s Research Institute and the Victorian Clinical Genetics Service, on building a multi-agent approach to make this process much faster. These are teams of AI agents, each specialised to search for a particular type of information relevant to a patient’s diagnosis. Through the analysis of our data, we’ve been able to identify the specific mechanisms by which about 40% of all disease genetic factors act at the level of individual cells. That’s a striking claim.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/garvan-institute-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/garvan-institute-qa-how-the-garvan-institute-is-changing-the-way-it-does.html" }, { "id": "esentire-how-esentire-runs-expert-level-threat-investigations-at-scale-with-clau", "title": "How eSentire runs expert-level threat investigations at scale with Claude", "summary": "Esentire — Building agents with the Claude Agent SDK The Claude Agent SDK is a collection of tools that helps developers build powerful agents on top of Claude Code. eSentire contains 99.96% of ransomware before encryption. Over 12 months, the platform executed more than 5 million tool calls, representing 468,000 hours of equivalent expert effort, with each call averaging roughly 5 minutes of analyst work.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/esentire", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/esentire-how-esentire-runs-expert-level-threat-investigations-at-scale-with-clau.html" }, { "id": "kindora-how-a-philanthropy-veteran-built-an-ai-fundraising-tool-for", "title": "How a philanthropy veteran built an AI fundraising tool for nonprofits with Claude Code", "summary": "Kindora , co-founded by Justin Steele, uses Claude to build AI-powered prospecting that evaluates funder fit the way a program officer would, filtering thousands of matches down to the few worth pursuing. Kindora grew to 328 nonprofits in months. Using Claude Sonnet to write the code, he built a Python prototype that eliminated 90% of 3,000 funder matches as poor fits, narrowing the list to about 75 worth pursuing.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/kindora", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/kindora-how-a-philanthropy-veteran-built-an-ai-fundraising-tool-for.html" }, { "id": "affordable-care-voice-ai-how-voiceai-agents-and-interaction-intelligence-transfo", "title": "How VoiceAI Agents and Interaction Intelligence Transformed Patient Care at Affordable Care", "summary": "Affordable Care Voice Ai — When Observe.AI introduced VoiceAI Agents during a quarterly business review, the leadership team saw the opportunity to go further — not just understand calls, but automate them. ‍ What set Observe.AI apart from other vendors wasn't just the technology. Affordable Care deployed its first VoiceAI Agent in just 2 weeks. Affordable Care replaced rigid IVR systems and manual evaluations with Observe.AI, and unlocked $8M in revenue, 95% call containment, and a frontline team focused on patients.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Observe.AI)", "url": "https://observe.ai/customers/affordable-care-voice-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/affordable-care-voice-ai-how-voiceai-agents-and-interaction-intelligence-transfo.html" }, { "id": "syracuse-how-syracuse-university-deployed-claude-to-every-student-faculty-member", "title": "How Syracuse University deployed Claude to every student, faculty member, and staff", "summary": "Syracuse University hit 80-90% weekly active Claude usage. At a time when many institutions are still debating whether to adopt AI at all, Syracuse moved past the adoption debate and into implementation: how to change the way professors teach and assess, how to bring skeptical faculty along, and how to connect Claude to the university’s own data.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/syracuse", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/syracuse-how-syracuse-university-deployed-claude-to-every-student-faculty-member.html" }, { "id": "subsplash-how-subsplash-absorbed-60-more-conversations-without-adding-headcount", "title": "How Subsplash absorbed 60% more conversations without adding headcount", "summary": "As Subsplash grew, conversation volume rose 60% in a year. Arthur Van Dyke Senior Director of Client Services Subsplash’s lean support team was handling a steadily growing queue. Fin now resolves 90% of the conversations it’s involved in, giving customers quicker answers around the clock.", "agent": "Fin", "topic": "Sales & Marketing", "source": "Case study (Fin)", "url": "https://fin.ai/customers/subsplash", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Intercom Fin.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/subsplash-how-subsplash-absorbed-60-more-conversations-without-adding-headcount.html" }, { "id": "shortcut-how-shortcut-uses-opus-4-6-to-tackle-complex-spreadsheet-work", "title": "How Shortcut uses Opus 4.6 to tackle complex spreadsheet work for enterprises", "summary": "Shortcut serves 100,000+ users across 1,000+ companies. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window. With other model providers, Christie reported that tasks failed roughly 70% of the time.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/shortcut", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/shortcut-how-shortcut-uses-opus-4-6-to-tackle-complex-spreadsheet-work.html" }, { "id": "semgrep-how-semgrep-delivers-ai-powered-code-security-with-claude-in-amazon", "title": "How Semgrep delivers AI-powered code security with Claude in Amazon Bedrock", "summary": "Semgrep cut false-positive security alerts 20%. “It was the only model that recognized a vulnerability in an auto-generated file, advising developers to fix the generating source rather than editing the output file directly.” In two of the most important evals, false positive detection and component tagging, Claude outperformed GPT-4o, the previous top performing model, by 16% and 17% respectively.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/semgrep", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/semgrep-how-semgrep-delivers-ai-powered-code-security-with-claude-in-amazon.html" }, { "id": "satispay-how-satispays-engineers-write-75-of-their-code-with-claude", "title": "How Satispay’s engineers write 75% of their code with Claude", "summary": "Satispay engineers write 75%+ of code with Claude. Claude Code Anthropic's agentic coding tool. Read more The solution Making Claude available from day one Satispay ran a structured 30-day evaluation in mid-2025 comparing Claude Code against another AI coding tool on real tickets across its Java and Spring services.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/satispay", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/satispay-how-satispays-engineers-write-75-of-their-code-with-claude.html" }, { "id": "agentforce-for-sales-implementation-how-salesforce-used-agentforce-to-speed-onbo", "title": "How Salesforce used Agentforce to speed onboarding and make quote creation 75% faster.", "summary": "Agentforce For Sales Implementation — Learn the real-world strategies that helped Salesforce create AI agents that save sellers time and help them close more deals. How Salesforce used Agentforce to speed onboarding and make quote creation 75% faster.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-sales-implementation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/agentforce-for-sales-implementation-how-salesforce-used-agentforce-to-speed-onbo.html" }, { "id": "agentforce-for-dot-com-implementation-how-salesforce-deployed-agentforce-to-answ", "title": "How Salesforce deployed Agentforce to answer questions and capture leads on their website.", "summary": "Agentforce For Dot Com Implementation — How Salesforce deployed Agentforce to answer questions and capture leads on their website. How Salesforce deployed Agentforce to answer questions and capture leads on their website. Agentforce responding to a user's question, “How much does Sales Cloud cost?” 30K+ new leads YTD. /customer-stories/agentforce-for-dot-com-implementation/?bc=DB Every month, millions of people visit salesforce.com with questions about products, pricing, or how to get started. It supports 11 languages and has generated more than 30,000 new leads, reducing time to qualify opportunities by 40% year over year.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-dot-com-implementation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/agentforce-for-dot-com-implementation-how-salesforce-deployed-agentforce-to-answ.html" }, { "id": "ramp-how-ramps-engineering-operates-at-hyperspeed-with-claude-code", "title": "How Ramp’s engineering operates at hyperspeed with Claude Code", "summary": "With Claude Code, Ramp is transforming their software development processes—enabling developers to build applications faster, collaborate more effectively, and deliver greater value to customers. Ramp shipped 1M+ lines of AI code in 30 days. The rapid spread is backed by compelling metrics: many engineers use Claude Code daily and nearly 50% use it weekly.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/ramp", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/ramp-how-ramps-engineering-operates-at-hyperspeed-with-claude-code.html" }, { "id": "pressmaster-how-pressmaster-turns-a-10-minute-conversation-into-a-content-strate", "title": "How Pressmaster turns a 10-minute conversation into a content strategy", "summary": "Pressmaster cut content production time 90%+. Pressmaster.ai was built around a different bet: that the valuable part was never the writing itself, but the thinking behind it, and that the right AI system could extract that thinking and render it faithfully across every channel a leader needs to show up on. The outcome 90% time reduction for long-form content A 10-minute interview session now produces what a one-to-three-week traditional engagement used to produce: long-form pieces plus native content for multiple channels.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pressmaster", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pressmaster-how-pressmaster-turns-a-10-minute-conversation-into-a-content-strate.html" }, { "id": "pratham-international-how-pratham-delivers-personalized-assessment-feedback-to-t", "title": "How Pratham delivers personalized assessment feedback to thousands of students across India with Claude", "summary": "Pratham International — Read the case study to see how they build on the Claude Platform. The solution: Designing an automated assessment and feedback engine for real classroom conditions That constraint led Pratham to create the Anytime Testing Machine, or ATM: an end-to-end practice assessment system that uses Claude to generate curriculum-aligned questions, digitize handwritten student answers, grade them against structured rubrics, and deliver personalized feedback. Pratham lifted grading accuracy from 30% to 80%.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pratham-international", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pratham-international-how-pratham-delivers-personalized-assessment-feedback-to-t.html" }, { "id": "notion-qa-how-notion-ships-and-scales-agents-with-claude-managed-agents", "title": "How Notion ships and scales agents with Claude Managed Agents", "summary": "Notion Qa — Notion customers created 18,000 Claude agents in three weeks, 90% run on automations. Read the case study to see how they build with Claude Managed Agents. Notion customers created 18,000 Claude agents in three weeks, 90% run on automations. Read more Three weeks after launching External Agents, collaborative AI workspace Notion had 18,000 agents created by customers, and 90% of agent activity running on automated triggers rather than chat.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/notion-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/notion-qa-how-notion-ships-and-scales-agents-with-claude-managed-agents.html" }, { "id": "notability-how-notability-built-a-study-tool-that-improves-with-every", "title": "How Notability built a study tool that improves with every Claude release", "summary": "Notability Learn, the app’s AI study layer, uses Claude to turn a student’s own notes into flashcards, quizzes, and summaries. User reports have moved steadily in one direction: since Learn’s early releases, they have fallen from 33 per 10,000 questions to roughly 18, a drop of about 45%.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/notability", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/notability-how-notability-built-a-study-tool-that-improves-with-every.html" }, { "id": "mutiny-how-mutiny-gives-every-seller-a-full-creative-team-with", "title": "How Mutiny gives every seller a full creative team with Claude", "summary": "Mutiny — Read the case study to see how they build on the Claude Platform. Instead of waiting on marketing or design, sales reps describe what they need and Mutiny’s AI agents build it. In early customer surveys, users say the product is 4.5x faster for creating sales assets. The product quality translated directly into business traction: since launch, Mutiny’s monthly recurring revenue (MRR) has grown 120% week over week.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/mutiny", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/mutiny-how-mutiny-gives-every-seller-a-full-creative-team-with.html" }, { "id": "miro-qa-how-miros-champions-run-their-week-with-claude-cowork", "title": "How Miro’s champions run their week with Claude Cowork", "summary": "Miro Qa — Claude Code’s learning curve is steeper, and the terminal is intimidating, so what I initially automated mostly stayed locked to me. Miro got 99% of influencer content live in 48 hours and cut project tracking from 90 minutes to 10. That translated into having all influencer content live within 48 hours.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/miro-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/miro-qa-how-miros-champions-run-their-week-with-claude-cowork.html" }, { "id": "jamf-how-jamf-reached-89-active-usage-in-eight-weeks-with", "title": "How Jamf reached 89% active usage in eight weeks with Claude Enterprise in AWS Marketplace", "summary": "Rather than letting AI adoption happen organically and inconsistently across departments, Jamf’s leadership looked for a way to build a deliberate, governed program from day one. Jamf reached 89% active usage in eight weeks. Claude Enterprise provided a secure, immediately deployable interface that any employee could use on day one, with enterprise-grade controls that met Jamf’s SOC2 and ISO-27001 compliance posture.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/jamf", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/jamf-how-jamf-reached-89-active-usage-in-eight-weeks-with.html" }, { "id": "greenlight-financial-how-greenlight-financial-built-an-autonomous-soc-solution-o", "title": "How Greenlight Financial built an autonomous SOC solution on Amazon Bedrock AgentCore", "summary": "How Greenlight Financial built an autonomous SOC solution on Amazon Bedrock AgentCore Greenlight Financial resolves more than 90 percent of up to 4,000 security and risk cases each month without human intervention. Greenlight’s Luna uses Amazon Bedrock AgentCore , infrastructure for building, connecting, and optimizing agents at scale. Greenlight Financial resolves more than 90% of up to 4,000 monthly security and risk cases without human intervention using Luna, a tiered multi-agent system on Amazon Bedrock AgentCore.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-greenlight-financial-built-an-autonomous-soc-solution-on-amazon-bedrock-agentcore", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/greenlight-financial-how-greenlight-financial-built-an-autonomous-soc-solution-o.html" }, { "id": "delivery-hero-how-delivery-heros-agent-merges-100-pull-requests-a-day", "title": "How Delivery Hero’s agent merges 100+ pull requests a day with Claude", "summary": "Delivery Hero’s agent merges 100+ pull requests a day. When Delivery Hero centralized its developer platform, it needed a way to give thousands of engineers access to the best AI models without months of procurement delays. Usage data confirmed the pattern: across the company’s central engineering teams, Claude models account for roughly 95% of all LiteLLM requests.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/delivery-hero", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/delivery-hero-how-delivery-heros-agent-merges-100-pull-requests-a-day.html" }, { "id": "circleci-how-circleci-built-a-code-validation-agent-with-claude", "title": "How CircleCI built a code validation agent with Claude", "summary": "The result is CircleCI’s autonomous AI agent Chunk , built with Claude, which identifies and resolves CI/CD-related maintenance issues with minimal human intervention. With Claude, CircleCI achieved: 75% reduction in average test run time when customers use CircleCI’s Smarter Testing feature 90% of the engineering team on Claude Code, with daily usage jumping 9x since structured adoption began 90%+ prompt cache efficiency in production, meaning context is reused rather than reprocessed across workflows.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/circleci", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/circleci-how-circleci-built-a-code-validation-agent-with-claude.html" }, { "id": "how-blue-origin-built-the-first-ai-agent-designed-hardware-for", "title": "How Blue Origin Built the First AI Agent-Designed Hardware for the Moon in Days, Not Years", "summary": "How Blue Origin Built the First AI Agent-Designed Hardware for the Moon in Days, Not Years Agentic AI on AWS helps Blue Origin accelerate lunar hardware development by 75% while democratizing innovation across 70% of workforce Overview At Blue Origin, the mission is existential: to build a road to space, enabling millions of people to live and work beyond Earth. It’s not a space dinosaur, but rather, what Blue Origin believes to be the world's first AI agent-designed hardware, built to operate on the lunar surface, developed from concept to 3D-printed part in days, using AWS.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/blue-origin-case-study", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/how-blue-origin-built-the-first-ai-agent-designed-hardware-for.html" }, { "id": "blank-metal-qa-how-blank-metal-a-lean-professional-services-firm-runs-on", "title": "How Blank Metal, a lean professional services firm, runs on Claude Cowork", "summary": "Blank Metal Qa — We spoke with Elli Rader, Chief Revenue Officer, about how the team uses Claude Cowork and Claude Code to handle business development, scheduling, and the day-to-day work of getting a company off the ground. Blank Metal trained 700+ people on Claude Cowork and runs 90% of its engineering through Claude Code. Every engineer is fully committed to it, and it powers around 90% of the work we do across internal projects and client builds.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/blank-metal-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/blank-metal-qa-how-blank-metal-a-lean-professional-services-firm-runs-on.html" }, { "id": "bioivt-larae-bennett-interview-how-bioivt-built-agentic-research-quoting-that-gi", "title": "How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work", "summary": "Bioivt Larae Bennett Interview — How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work LaRae Bennett, BioIVT’s senior director of digital strategy, explains why the time was right for Agentforce — and how clean, unified data made all the difference. How BioIVT built agentic research quoting that gives service reps 43% more time for high-impact work LaRae Bennett, BioIVT’s senior director of digital strategy, explains why the time was right for Agentforce — and how clean, unified data made all the difference.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bioivt-larae-bennett-interview", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/bioivt-larae-bennett-interview-how-bioivt-built-agentic-research-quoting-that-gi.html" }, { "id": "artemis-how-artemis-helps-security-teams-cut-incident-resolution-time-by", "title": "How Artemis helps security teams cut incident resolution time by 96%", "summary": "Artemis deeply integrated Claude into its platform, from the core reasoning that powers its security agents to the engineering workflows that build and maintain them. Artemis increased threat detection coverage 90%. Looking to the future What’s less visible but equally important: Artemis uses Claude not just in the product, but to build the product. 100% of the engineers work with Claude Code as a core part of their development workflow.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/artemis", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/artemis-how-artemis-helps-security-teams-cut-incident-resolution-time-by.html" }, { "id": "hero-fincorp-trims-loan-approval-time-from-2-days-to", "title": "Hero FinCorp trims loan approval time from 2 days to 30 minutes.", "summary": "Hero Fincorp — Agentforce reduces handoffs, eliminates backlogs, and improves customer experiences. Hero FinCorp trims loan approval time from 2 days to 30 minutes. Cover of Hero FinCorp's Agentforce supporting customers with loan application, reducing processing time by 80% 2025/09/web-story-graphic-SF-Agentforce-Hero-Fincorp-1080x608-2.png Hero FinCorp wanted to speed up its multistep two-wheeler loan process.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/hero-fincorp", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/hero-fincorp-trims-loan-approval-time-from-2-days-to.html" }, { "id": "hebbia-helps-knowledge-workers-save-thousands-of-hours-with-claude", "title": "Hebbia helps knowledge workers save thousands of hours with Claude", "summary": "Hebbia uses Claude to power their platform, analyzing vast amounts of complex documents and generating actionable insights. Internally, Hebbia leverages Claude to build key platform features, with meta-prompting being a cornerstone of their approach. Basic AI chat applications fail to handle 84% of real-world queries, according to Divya Mehta, Product Manager. With 95% of tokens repeated across document analysis, prompt caching can reduce response times by up to 85%.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/hebbia", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/hebbia-helps-knowledge-workers-save-thousands-of-hours-with-claude.html" }, { "id": "headstart-accelerates-software-development-by-up-to-100x-with-claude", "title": "Headstart accelerates software development by up to 100x with Claude", "summary": "Headstart — Read the case study to see how they build on the Claude Platform. Headstart delivers software 10-100x faster. With Claude, Headstart has achieved: 10-100x faster software development 90-97% of client code written by Claude Reduction in project timelines from months to weeks Making AI-powered software development accessible When Nicole Hedley founded Headstart in December 2022, she saw an opportunity to radically accelerate software development using AI.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/headstart", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/headstart-accelerates-software-development-by-up-to-100x-with-claude.html" }, { "id": "happyfox-automates-support-agent-responses-with-claude-in-amazon-bedrock", "title": "HappyFox Automates Support Agent Responses with Claude in Amazon Bedrock, Increasing Ticket Resolution by 40%", "summary": "HappyFox Automates Support Agent Responses with Claude in Amazon Bedrock, Increasing Ticket Resolution by 40% HappyFox improved the performance and reliability of its AI-powered customer support solutions using Claude in Amazon Bedrock, automating responses to customer queries and increasing support agent productivity with generative AI features. By using Claude in Amazon Bedrock, HappyFox is enhancing the performance and accuracy of its customer support solutions, while introducing generative AI features that boosted automated support ticket resolution by 40 percent and increased support agent productivity by 30 percent.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/happyfox", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/happyfox-automates-support-agent-responses-with-claude-in-amazon-bedrock.html" }, { "id": "gumroads-customer-support-team-ships-code-with-claude", "title": "Gumroad’s customer support team ships code with Claude", "summary": "Gumroad — Read the case study to see how they build on the Claude Platform. Gumroad shipped 300% more features to production. To achieve that, I had to do a little ‘Founder Mode’ — but it did not take more than a couple months for the entire team of 30+ people to be on board.” Claude improves customer support and expedites feature development Since adopting Claude, Gumroad’s customer support team doesn’t just address queries—they proactively improve the platform.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gumroad", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gumroads-customer-support-team-ships-code-with-claude.html" }, { "id": "grupo-falabella-offers-fast-convenient-order-support-with-agentforce", "title": "Grupo Falabella offers fast, convenient order support with Agentforce.", "summary": "Grupo Falabella — Autonomous agents provide instant answers to FAQ and order status inquiries via WhatsApp. Autonomous agents provide instant answers to FAQ and order status inquiries via WhatsApp. The graphic states “60% resolution rate with Agentforce” next to an image of an iPhone. They provide goods and services in-store and online to over 36 million customers, plus shopping centers and digital banking.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/grupo-falabella", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/grupo-falabella-offers-fast-convenient-order-support-with-agentforce.html" }, { "id": "grupo-bimbo-uses-copilot-studio", "title": "Grupo Bimbo uses Copilot Studio", "summary": "Grupo Bimbo built Audit Assist and Comatrix using Microsoft Copilot Studio, deployed via Microsoft 365 Copilot and Microsoft Teams, connecting directly to SharePoint for real-time, policy-aligned audit guidance and automation. Grupo Bimbo accelerates global audits with Microsoft Copilot Studio agents, reducing planning-phase audit time by 20% and giving auditors faster, trusted guidance in Teams.", "agent": "Copilot Studio", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26762-grupo-bimbo-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/grupo-bimbo-uses-copilot-studio.html" }, { "id": "graphite-speeds-up-code-review-by-40x-with-claude", "title": "Graphite speeds up code review by 40x with Claude", "summary": "Graphite — Read the case study to see how they build on the Claude Platform. With Claude, Graphite achieves: 40x faster pull request feedback loop, from 1 hour to 90 seconds 96% positive feedback rate on AI-generated comments 67% implementation rate of suggested changes Support for hundreds of thousands of pull requests across their customer base The challenge of scaling modern code review Code review is a critical bottleneck in modern software development. With 67% of AI suggestions leading to code changes and a 96% positive feedback rate, Graphite shows that AI can match human-level code review quality while operating at machine speed.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/graphite", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/graphite-speeds-up-code-review-by-40x-with-claude.html" }, { "id": "gradient-labs-transforms-financial-services-customer-support-with-claude", "title": "Gradient Labs transforms financial services customer support with Claude", "summary": "Gradient Labs hits 80-90% automated support resolution. Rather than building a generic solution, Gradient Labs focused specifically on financial services, where their deep understanding of regulatory requirements, like detecting vulnerable customers and preventing unauthorized financial advice, allowed them to build appropriate guardrails from the start. Companies reported 40-50% automation rates, but were only automating simple queries that required minimal time anyway.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gradient-labs", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gradient-labs-transforms-financial-services-customer-support-with-claude.html" }, { "id": "gradial-scales-enterprise-marketing-execution-with-claude-opus-4-7", "title": "Gradial scales enterprise marketing execution with Claude Opus 4.7", "summary": "Gradial — Its AI agents handle workflow execution including content authoring, asset tagging, governance, QA, and AI search optimization. Gradial turns 300+ hours of content ops into under 10. With Claude, Gradial: Delivers higher first-pass accuracy on content execution, which translates to 90%+ faster time-to-live for campaigns.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gradial", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gradial-scales-enterprise-marketing-execution-with-claude-opus-4-7.html" }, { "id": "goosehead-insurance-secures-20-years-of-client-data-with-salesforce", "title": "Goosehead Insurance secures 20 years of client data with Salesforce.", "summary": "Goosehead Insurance transformed data security and development speed with Agentforce 360—achieving 97% fewer errors and 90% faster cycles. Goosehead Insurance secures 20 years of client data with Salesforce.", "agent": "Agentforce", "topic": "Software Development", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/goosehead-insurance", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/goosehead-insurance-secures-20-years-of-client-data-with-salesforce.html" }, { "id": "good360-routes-disaster-recovery-donations-3x-faster-with-agentforce", "title": "Good360 routes disaster recovery donations 3x faster with Agentforce.", "summary": "Good360 — AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%. Good360 routes disaster recovery donations 3x faster with Agentforce. AI agents help them distribute more unused goods and lower their carbon footprint by up to 20%.", "agent": "Agentforce", "topic": "Software Development", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/good360", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/good360-routes-disaster-recovery-donations-3x-faster-with-agentforce.html" }, { "id": "gitlab-powers-stable-secure-software-development-with-claude", "title": "GitLab powers stable, secure software development with Claude", "summary": "Gitlab — Read the case study to see how they build on the Claude Platform. GitLab sees 25-50% productivity gains across workflows. “We see consistently strong performance from Claude 3 models for thoughtful, holistic, and contextualized code generation and other software development-related tasks,” McCaslin notes, attributing this partly to Claude’s long context window.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gitlab", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gitlab-powers-stable-secure-software-development-with-claude.html" }, { "id": "gamma-helps-teams-create-polished-presentations-with-claude", "title": "Gamma helps teams create polished presentations with Claude", "summary": "Gamma — Read the case study to see how they build on the Claude Platform. Gamma lifted user satisfaction 30% and conversions 20%. Claude helped Gamma lower costs while increasing user satisfaction by 30% and free-to-paid conversions by 20%.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gamma", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gamma-helps-teams-create-polished-presentations-with-claude.html" }, { "id": "gambit-robotics-builds-a-real-time-sous-chef-with-claude", "title": "Gambit Robotics builds a real-time sous-chef with Claude", "summary": "Gambit Robotics uses Claude to power an AI kitchen device that guides home cooks through any recipe in real time, combining camera, thermal sensors, and voice to deliver step-by-step coaching while people cook. With Claude, Gambit: Achieves ~97%+ successful recipe parses across their pipeline Writes 90% of their code with Claude Code Built a working prototype within days of first integrating Claude Better food. Gambit hits 97% accuracy guiding cooks through recipes.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gambit", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/gambit-robotics-builds-a-real-time-sous-chef-with-claude.html" }, { "id": "everstar-foundry-models-from-weeks-to-a-day-everstar-on-microsoft-foundry-with", "title": "From weeks to a day: Everstar on Microsoft Foundry with Claude", "summary": "Everstar Foundry Models — Everstar built Gordian on Claude in Foundry Models, cutting nuclear permitting timelines 80–96% and completing 4–6 weeks of work in one day. Everstar built Gordian on Azure, using Claude and OpenAI in Microsoft Foundry to reason across regulatory and engineering data, with FedRAMP High, NERC CIP, Customer Lockbox, and immutable access logging. Everstar built Gordian on Claude in Foundry Models, cutting nuclear permitting timelines 80–96% and completing 4–6 weeks of work in one day.", "agent": "Claude", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27410-everstar-foundry-models", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/everstar-foundry-models-from-weeks-to-a-day-everstar-on-microsoft-foundry-with.html" }, { "id": "engine-agentforce-implementation-from-takeoff-to-smooth-landing-how-engine-deplo", "title": "From takeoff to smooth landing: How Engine deploys Agentforce with confidence.", "summary": "Engine Agentforce Implementation — Learn how smart subagent design, rigorous replica testing, and close monitoring help them build high-performance autonomous agents. Learn how smart subagent design, rigorous replica testing, and close monitoring help them build high-performance autonomous agents. On the right states, “50% autonomous case resolution.” Engine is growing fast.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/engine-agentforce-implementation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/engine-agentforce-implementation-from-takeoff-to-smooth-landing-how-engine-deplo.html" }, { "id": "engine-from-startup-to-agentic-enterprise-how-engine-scales-with-ai", "title": "From startup to Agentic Enterprise: How Engine scales with AI", "summary": "As an Agentic Enterprise, Engine uses Agentforce to support employees and customers 24/7. AI agents resolve 50% of support inquiries Slackbot saves 30 min/day. From startup to Agentic Enterprise: How Engine scales with AI As an Agentic Enterprise, Engine uses Agentforce to support employees and customers 24/7.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/engine", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/engine-from-startup-to-agentic-enterprise-how-engine-scales-with-ai.html" }, { "id": "momentic-foundry-models-from-plain-english-to-passing-tests-momentic-on-microsof", "title": "From Plain English to Passing Tests: Momentic on Microsoft Foundry with Claude", "summary": "Momentic Foundry Models — AI coding assistants generate code faster than teams can verify. Locator, assertion, visual, and extraction agents call Claude Opus and Sonnet 4.6 plus OpenAI models via Foundry, run on Azure, and report through GitHub Actions and an MCP server for Copilot, Claude Code, and Cursor. Momentic AI uses Claude models in Microsoft Foundry to power an AI-native testing platform that runs more than 200 million test steps a month at 99.2% reliability. Reliability stalls near 95%, and false failures teach engineers to ignore alerts.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27404-momentic-foundry-models", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/momentic-foundry-models-from-plain-english-to-passing-tests-momentic-on-microsof.html" }, { "id": "freedom-forever-automates-permit-workflows-with-claude", "title": "Freedom Forever automates permit workflows with Claude", "summary": "Freedom Forever , the largest residential solar installer in the United States, handles the full lifecycle of solar installation—from sales and permitting through design, installation, and ongoing monitoring. Freedom Forever hit 97.5% success automating permit workflows. Freedom Forever processes about 5,000 individual permits per month, but each permit involves multiple touchpoints: inspection communications, receipt confirmations, payment requirements, correction requests, and approval notifications.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/freedom-forever", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/freedom-forever-automates-permit-workflows-with-claude.html" }, { "id": "fountain-accelerates-frontline-workforce-hiring-and-management-with-claude", "title": "Fountain accelerates frontline workforce hiring and management with Claude", "summary": "Fountain cut manual screening effort 50%. “Our goal was to automate tedious tasks that were too nuanced for rules-based systems, such as evaluating candidate fit, interpreting worker feedback, and resolving support issues, all while ensuring compliance and accuracy.” Choosing Claude for reliable reasoning and trust After evaluating multiple AI models, Fountain selected Claude as the foundation for their AI-native strategy. One logistics customer used Fountain’s Claude-powered agents to fully staff a new fulfillment center in under 72 hours, something that previously took over a week.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/fountain", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/fountain-accelerates-frontline-workforce-hiring-and-management-with-claude.html" }, { "id": "finnairs-finnish-hospitality-shines-with-agentforce-s-24-7-support", "title": "Finnair’s Finnish hospitality shines with Agentforce's 24/7 support.", "summary": "Finnair — 80% of customer service questions are now resolved by AI agents. Finnair’s Finnish hospitality shines with Agentforce's 24/7 support. 80% of customer service questions are now resolved by AI agents.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/finnair", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/finnairs-finnish-hospitality-shines-with-agentforce-s-24-7-support.html" }, { "id": "euronics-italia-brings-trusted-in-store-guidance-online-with-agentforce", "title": "Euronics Italia brings trusted in-store guidance online with Agentforce.", "summary": "See how Euronics Italia uses Agentforce 360 to power omni-channel retail, boost conversions by 4%, increase sales by 3%, and bring in-store expertise online.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/euronics-italia", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/euronics-italia-brings-trusted-in-store-guidance-online-with-agentforce.html" }, { "id": "eneco-moves-to-microsoft-copilot-studio-to-better-support-over", "title": "Eneco moves to Microsoft Copilot Studio to better support over 1.5 million customers", "summary": "The multi-lingual, AI agent was deployed on the company website in just three months, including integration with Eneco’s live chat platform. Compared to the previous chatbot, the new AI agent is now able to handle 70% more customer conversations without requiring hand-off to a live customer service representative. As a leading provider of sustainable energy in Belgium, Eneco was looking for a better way to serve over 1.5 million customers.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22686-eneco-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/eneco-moves-to-microsoft-copilot-studio-to-better-support-over.html" }, { "id": "elation-health-delivers-faster-clinical-insights-with-claude", "title": "Elation Health delivers faster clinical insights with Claude", "summary": "Elation Health cut time to first chart insight 61%. With Claude, Elation Health: Reduced median time to first insight by 61% for chart review Doubled usage of the product’s Clinical Insights feature after migrating to Claude Simplified prompt engineering by removing workarounds needed for other model providers The problem Primary care physicians face an administrative burden that cuts into patient time. Read more Elation Health is a clinical electronic health record (EHR) and billing platform for primary care, with more than 46,000 clinical users caring for 24 million patients across 50 states.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/elation-health", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/elation-health-delivers-faster-clinical-insights-with-claude.html" }, { "id": "doctolib-accelerates-developer-productivity-with-claude-code", "title": "Doctolib accelerates developer productivity with Claude Code", "summary": "Doctolib migrated legacy testing in hours instead of weeks. Read the case study to see how they use Claude Code. After a pilot with 30 engineers, Doctolib rolled Claude Code out to its whole development team, and engineers self-onboard in under five minutes from VS Code, JetBrains, or the command line. Today, about 90% of Doctolib’s roughly 900 tech and product staff use Claude every day, and Claude Code remains the most-used AI tool in Doctolib engineering.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/doctolib", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/doctolib-accelerates-developer-productivity-with-claude-code.html" }, { "id": "opentable-agentforce-implementation-discover-opentables-secret-sauce-to-building", "title": "Discover OpenTable’s secret sauce to building AI agents that people actually want to use.", "summary": "Opentable Agentforce Implementation — OpenTable's Agentforce helping user merge accounts, resulting in 40% improved case resolution rate. 2025/08/web-story-graphic-SF-Agentforce-Engine-1080x608-1.png To support rapid growth and improve service for diners and restaurant partners, OpenTable needed a better way to handle high volumes of customer questions — especially routine ones. OpenTable's Agentforce helping user merge accounts, resulting in 40% improved case resolution rate.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/opentable-agentforce-implementation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/opentable-agentforce-implementation-discover-opentables-secret-sauce-to-building.html" }, { "id": "descript-brings-creative-taste-to-agentic-video-editing-with-claude", "title": "Descript brings creative taste to agentic video editing with Claude", "summary": "Descript — Read the case study to see how they build on the Claude Platform. Last year, the team launched Underlord, an AI agent powered by Claude, that automates complex edits users would otherwise do manually. Descript lifted free-to-paid conversion 46% with its AI editor. Opus 4.6 outperformed other leading frontier models by 13–23% on intent adherence, with corresponding advantages on quality.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/descript", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/descript-brings-creative-taste-to-agentic-video-editing-with-claude.html" }, { "id": "devry-university-devry-supports-students-from-course-enrollment-to-completion-wi", "title": "DeVry supports students from course enrollment to completion with Agentforce.", "summary": "Devry University — AI agents keep current and prospective students engaged with accurate answers on demand. AI agents keep current and prospective students engaged with accurate answers on demand. DeVry places a strong focus on adult learners with 83% of undergraduates 25 years or older, many of whom are balancing careers, caregiving, and coursework. For each eight-week session, an average of 4,700 new students begin their onboarding journey.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/devry-university", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/devry-university-devry-supports-students-from-course-enrollment-to-completion-wi.html" }, { "id": "world-economic-forum-davos-attendees-save-valuable-time-with-agentforce-powered-", "title": "Davos attendees save valuable time with Agentforce-powered support.", "summary": "World Economic Forum — AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed. Davos attendees save valuable time with Agentforce-powered support. AI agents instantly answer 75% of inquiries, keeping change-makers effortlessly informed.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/world-economic-forum", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/world-economic-forum-davos-attendees-save-valuable-time-with-agentforce-powered-.html" }, { "id": "databox-generates-40-more-revenue-thanks-to-fin", "title": "Databox generates 40% more revenue thanks to Fin", "summary": "With a complex product that supports over 100 integrations, Databox’s customers often need very specific answers to their questions. Since implementing Fin AI Agent, Databox has been able to scale support to meet the needs of its growing customer base without sacrificing quality, as well as maximize team efficiency, and even grow revenue by an additional 40%.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/databox", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Intercom Fin.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/databox-generates-40-more-revenue-thanks-to-fin.html" }, { "id": "cyera-scales-agentic-ai-across-1-500-employees-with-claude-enterprise", "title": "Cyera scales agentic AI across 1,500 employees with Claude Enterprise", "summary": "Cyera reached 88% weekly active usage across 1,500 employees. It discovers and classifies data everywhere it lives, and knows which AI agents and identities can reach it. If you’re worried about shadow AI, you need to give them a sandbox environment to test in.” Q&A: Cyera on Claude Cowork Read how Cyera uses Claude Cowork as the front door to 40 tools.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cyera", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cyera-scales-agentic-ai-across-1-500-employees-with-claude-enterprise.html" }, { "id": "cyera-qa-cyera-on-making-claude-cowork-the-front-door-to-40", "title": "Cyera on making Claude Cowork the front door to 40 tools", "summary": "Cyera Qa — Cyera runs 1,000+ events a year through agents and grew signups from 105 to 400+ in a day. Q&A | Claude Cowork Cyera on making Claude Cowork the front door to 40 tools Try Claude Industry: Cybersecurity Company size: Large Product: Claude Cowork Claude Enterprise Partner: AWS Location: North America 40 tools connected to Claude Cowork 88% weekly active usage of Claude Case Study: Cyera Read how Cyera scales agentic AI across 1,500 employees with Claude Enterprise. Cyera runs 1,000+ events a year through agents and grew signups from 105 to 400+ in a day.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cyera-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cyera-qa-cyera-on-making-claude-cowork-the-front-door-to-40.html" }, { "id": "crunched-transforms-excel-modeling-for-investors-and-advisors-with-claude", "title": "Crunched transforms Excel modeling for investors and advisors with Claude", "summary": "Crunched — Read the case study to see how they build on the Claude Platform. Philip Borge and Michael Sakowski built Crunched after spending 10,000+ hours in Excel at McKinsey’s private equity practice experiencing these exact problems. Crunched cuts Excel modeling time over 50%.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/crunched", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/crunched-transforms-excel-modeling-for-investors-and-advisors-with-claude.html" }, { "id": "cox-and-accenture-cox-communications-drives-a-7x-return-on-ai-across-its", "title": "Cox Communications drives a 7x return on AI across its B2B funnel with Claude and Accenture", "summary": "Cox And Accenture — From there, Accenture built the products: the marketing and sales agents, and the harnesses with context and data systems. Cox Communications drove a 7x return on its first year of AI investment with Accenture. The data underneath was the real problem: lead lists ran only about 13% accurate and were expensive to build, which sent sellers and marketers chasing prospects that went nowhere.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cox-and-accenture", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cox-and-accenture-cox-communications-drives-a-7x-return-on-ai-across-its.html" }, { "id": "cox-automotive-transforms-car-sales-with-claude-in-amazon-bedrock", "title": "Cox Automotive transforms car sales with Claude in Amazon Bedrock", "summary": "Cox Automotive doubled consumer lead responses and test drives. With Claude, Cox Automotive is delivering client and consumer benefits, including: More than doubling consumer lead responses and test drive appointments through the VinSolutions CRM platform. Achieving 80% positive feedback from sellers using AI-generated listings descriptions. Reducing dealer website content creation time through managed services platform, achieving same-day deliverables for blog posts and landing pages while also maintaining SEO performance and generating more than 9,000 client deliverables to date.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cox-automotive", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cox-automotive-transforms-car-sales-with-claude-in-amazon-bedrock.html" }, { "id": "cove-creates-the-future-of-visual-ai-collaboration-with-claude", "title": "Cove creates the future of visual AI collaboration with Claude", "summary": "Cove — Read the case study to see how they build on the Claude Platform. By implementing multiple Claude models, Cove has created an intelligent thought partner to help users tackle complex projects and ideas. Cove delivers 30% faster response times. By integrating Claude, Cove: Improved response accuracy and context understanding Saw 30% faster response times compared to previous solutions Achieved optimal performance by pairing best-fit Claude models to different use cases Reimagining human-AI collaboration Founded by veterans from Google Maps, Uber Eats, and Stripe, Cove aims to create a new paradigm for human-AI interaction.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cove", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cove-creates-the-future-of-visual-ai-collaboration-with-claude.html" }, { "id": "codewords-enables-non-technical-users-to-build-workflow-automations-with-claude", "title": "CodeWords enables non-technical users to build workflow automations with Claude", "summary": "Cody, powered by a context-intelligent Claude, is able to self-improve through continuous learning as it orchestrates new workflows and generates new code adhering to CodeWords’ rules and standards, enabling non-technical users to build sophisticated automations at the speed of a conversation. CodeWords gets 92% of non-technical users building in one session. Success rates for non-technical users building workflows in a single session jumped from 43% during open beta to 92%, driven by Claude’s intelligence and CodeWords’ surrounding context systems.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/codewords", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/codewords-enables-non-technical-users-to-build-workflow-automations-with-claude.html" }, { "id": "coderabbit-revolutionizes-code-review-with-claude", "title": "CodeRabbit revolutionizes code review with Claude", "summary": "With Claude, CodeRabbit: Delivers 86% faster code delivery, from days to hours Reduces code review issues by over 60% Reports 70% implementation rate of AI-powered fixes Processes millions of pull requests monthly, enabling unified quality assurance and automated security checks. CodeRabbit delivers code 86% faster, from days to hours.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/coderabbit", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/coderabbit-revolutionizes-code-review-with-claude.html" }, { "id": "clay-generates-personalized-sales-outreach-at-scale-with-claude", "title": "Clay generates personalized sales outreach at scale with Claude", "summary": "Clay saves teams hundreds of hours on data collection. Read the case study to see how they build on the Claude Platform. Within weeks of adding Claude to their platform, Claude 3 Haiku became a top choice model for Clay customers to identify leads, enrich data, and generate highly personalized sales messaging. Matthew Quan, Clay’s enterprise growth lead, explains, “We’re automating the mundane. 80% of Sales work today is manual, laborious, data work.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/clay", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/clay-generates-personalized-sales-outreach-at-scale-with-claude.html" }, { "id": "classmethod-accelerates-development-velocity-with-claude-code", "title": "Classmethod accelerates development velocity with Claude Code", "summary": "Classmethod — “Claude Code handles GitHub ISSUES-based implementation and test descriptions,” they said, supporting their full technology stack including Ruby on Rails, Next.js, and Terraform. The tool generates entire logic blocks from detailed designs, helps developers understand existing codebases 90% faster, and creates comprehensive test suites. When Classmethod developed “rulesync,” an open-source project for their development workflows, 99% of the codebase was implemented using Claude Code.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/classmethod", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/classmethod-accelerates-development-velocity-with-claude-code.html" }, { "id": "chatandbuild-democratizes-ai-development-globally-with-claude", "title": "ChatAndBuild democratizes AI development globally with Claude", "summary": "Chatandbuild — Read the case study to see how they build on the Claude Platform. With ChatAndBuild, everyday people—from PE teachers to entrepreneurs—can build AI products without requiring any coding experience. ChatAndBuild discovered that users working in dense languages like Japanese could express complex application requirements in 40-60% fewer tokens than English equivalents. With 140,000 users who could sell AI agents they create, ChatAndBuild estimates this could generate $84M in revenue in Year 1, growing to $500M+ by Year 3.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/chatandbuild", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/chatandbuild-democratizes-ai-development-globally-with-claude.html" }, { "id": "centralsquare-technologies-centralsquare-will-scale-smarter-and-drive-growth-wit", "title": "CentralSquare will scale smarter and drive growth with Agentforce.", "summary": "Centralsquare Technologies — Agentforce will accelerate automated lead qualification and interactions so teams can focus on high-value opportunities. With more than 40 years of dedication to the public sector, today they serve over 8,000 customers. Service Replies and Service Cloud Voice cut call handle times by 10% and boost productivity by 25%.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/centralsquare-technologies", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/centralsquare-technologies-centralsquare-will-scale-smarter-and-drive-growth-wit.html" }, { "id": "caylent-turns-months-of-migration-work-into-days-with-claude", "title": "Caylent turns months of migration work into days with Claude Agent SDK", "summary": "Caylent cut database migration hours by 90%. Read the case study to see how they build on the Claude Agent SDK. Caylent, a cloud consultancy that helps more than 1,200 customers build and run their systems on Amazon Web Services, built Caylent Accelerate™ to break that math: an agentic delivery system that runs hundreds of Claude instances in parallel, finishing migrations in days instead of months.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/caylent", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/caylent-turns-months-of-migration-work-into-days-with-claude.html" }, { "id": "carvana-turns-slack-alerts-into-production-fixes-with-claude-tag", "title": "Carvana turns Slack alerts into production fixes with Claude Tag", "summary": "Carvana cut production alerts 56% by fixing root causes. Case study | Claude Carvana turns Slack alerts into production fixes with Claude Tag Try Claude Industry: Retail Services Company size: Large Product: Claude Tag Location: North America 56% fewer alerts after Claude Tag began resolving the root causes behind them Answers 65% faster for the wholesale platform team’s issue and alert triage A production alert at Carvana used to wait for an engineer.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/carvana", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/carvana-turns-slack-alerts-into-production-fixes-with-claude-tag.html" }, { "id": "carta-healthcare-cuts-clinical-data-processing-time-by-66-with", "title": "Carta Healthcare cuts clinical data processing time by 66% with Claude", "summary": "Carta Healthcare cut clinical data abstraction time up to 66%. Buried in these records are answers to critical questions that clinical registries need: Did this surgical patient develop an infection within 30 days?", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/carta-healthcare", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/carta-healthcare-cuts-clinical-data-processing-time-by-66-with.html" }, { "id": "carnegie-learning-sales-teams-focus-more-on-selling-with-agentforce", "title": "Carnegie Learning sales teams focus more on selling with Agentforce.", "summary": "Carnegie Learning sales teams focus more on selling with Agentforce. Facing a 300% surge in growth, Carnegie Learning struggled to scale its sales processes. Carnegie Learning faced a significant challenge in scaling its sales operations following a 300% business growth due to acquisitions and a surge in online learning in 2020.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/carnegie-learning", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/carnegie-learning-sales-teams-focus-more-on-selling-with-agentforce.html" }, { "id": "campfire-accelerates-accounting-with-claude", "title": "Campfire accelerates accounting with Claude", "summary": "Campfire cuts monthly close time by 3 days. Campfire approached this challenge strategically, prioritizing AI projects based on usage data and time spent in their software to maximize customer impact. One customer said about Ember AI, “It helps us get more done with fewer headaches, and that’s everything in today’s “do-more-with-less” world.” Another customer was moved to tears when describing the bank reconciliation functionality as “life-changing,” noting it eliminated what had previously consumed 80% of their bandwidth.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/campfire", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/campfire-accelerates-accounting-with-claude.html" }, { "id": "brex-reimagines-spend-management-with-claude-in-amazon-bedrock", "title": "Brex reimagines spend management with Claude in Amazon Bedrock", "summary": "Brex automates 75% of expense transactions at 94% compliance. Now, Brex automates 60% of expenses, saving customers about 73,600 hours monthly with auto-generated receipts and expense documentation.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/brex", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/brex-reimagines-spend-management-with-claude-in-amazon-bedrock.html" }, { "id": "foundations-boosts-vev-small-business-boosting-small-business-with-salesforce-fo", "title": "Boosting Small Business with Salesforce Foundations: The VEV Story", "summary": "Foundations Boosts Vev Small Business — It also introduced them to the powerful agentic AI capabilities of Agentforce . The result was integration-driven system efficiencies and dramatically increased interdepartmental visibility and collaboration. Salesforce Foundations helped VEV resolve service cases 40% faster. Boosting Small Business with Salesforce Foundations: The VEV Story Salesforce Foundations helped VEV resolve service cases 40% faster.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/foundations-boosts-vev-small-business", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/foundations-boosts-vev-small-business-boosting-small-business-with-salesforce-fo.html" }, { "id": "bolt-builds-autonomous-design-system-agent-on-the-claude-agent", "title": "Bolt builds autonomous design system agent on the Claude Agent SDK", "summary": "Bolt — Read the case study to see how they build on the Claude Agent SDK. Built by StackBlitz and powered by the Claude Agent SDK, Bolt’s newest capability is a design system agent that lets PMs and designers generate production-ready, on-brand prototypes without writing code. Bolt hit ~90% cache efficiency to reduce inference costs. This research phase can run for 40 minutes to an hour and a half depending on how many sources are connected, averaging around 53 minutes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/bolt", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/bolt-builds-autonomous-design-system-agent-on-the-claude-agent.html" }, { "id": "bluenote-powers-intelligent-agents-for-life-sciences-with-claude", "title": "Bluenote powers intelligent agents for life sciences with Claude", "summary": "Bluenote — Read the case study to see how they build on the Claude Platform. Bluenote accelerates regulatory docs 50-75%. Accelerate regulatory and compliance document production by 50-75%.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/bluenote", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/bluenote-powers-intelligent-agents-for-life-sciences-with-claude.html" }, { "id": "block-improves-employee-productivity-and-data-access-with-claude-in", "title": "Block improves employee productivity and data access with Claude in Databricks", "summary": "75% of Block engineers save 8-10+ hours weekly. Read the case study to see how they build on the Claude Platform. This might sound exaggerated, but it’s true—90% of my lines of code are now written by goose.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/block", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/block-improves-employee-productivity-and-data-access-with-claude-in.html" }, { "id": "bito-powers-agentic-ai-tools-for-software-development-with-claude", "title": "Bito powers agentic AI tools for software development with Claude", "summary": "Bito — Read the case study to see how they build on the Claude Platform. In its first month developing software for aircraft with Bito, OBDS’s engineering teams found 473 issues across 136,500 lines of reviewed code. OBDS’s team accepted 22% of Bito’s suggestions without modification.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/bito", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/bito-powers-agentic-ai-tools-for-software-development-with-claude.html" }, { "id": "biomni-accelerates-biomedical-discoveries-by-100x-with-claude", "title": "Biomni accelerates biomedical discoveries by 100x with Claude", "summary": "Biomni — Read the case study to see how they build on the Claude Platform. They realized the field needed more than incremental improvements—it needed an AI agent that could handle the full spectrum of research tasks autonomously. Biomni runs biomedical analysis 800x faster. Stanford researchers behind Biomni saw their colleagues spending 80% of their time on repetitive tasks: searching literature, preprocessing data, and adapting protocols.", "agent": "Claude", "topic": "Research & Data", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/biomni", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/biomni-accelerates-biomedical-discoveries-by-100x-with-claude.html" }, { "id": "binti-modernizes-child-welfare-systems-with-claude", "title": "Binti modernizes child welfare systems with Claude", "summary": "Binti cut social workers’ report writing time 50%. Read the case study to see how they build on the Claude Platform. The company supports over 550 agencies across 36 states, serving 47% of children in care.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/binti", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/binti-modernizes-child-welfare-systems-with-claude.html" }, { "id": "benchling-accelerates-scientific-discovery-with-claude-in-amazon-bedrock", "title": "Benchling accelerates scientific discovery with Claude in Amazon Bedrock", "summary": "Benchling saves scientists weeks on data transformation. With Claude, Benchling: Saves scientists up to 2 weeks spent transforming complex data with Data Entry Assistant Improves data quality and experiment reproducibility with Notebook Check Speeds up answering scientific questions from hours to seconds with SQL Assistant Building AI into everyday scientific work Building effective AI in life sciences is uniquely challenging. “Up to 25% of scientists’ time is spent on capturing and aggregating data,” says Ashu Singhal, Benchling’s co-founder.", "agent": "Amazon Bedrock", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/benchling", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/benchling-accelerates-scientific-discovery-with-claude-in-amazon-bedrock.html" }, { "id": "aura-intelligence-enhances-decision-intelligence-with-claude-in-amazon-bedrock", "title": "Aura Intelligence enhances decision intelligence with Claude in Amazon Bedrock", "summary": "Aura uses Claude in Amazon Bedrock to transform billions of workforce data points into a trusted foundation for smarter decision-making for management consulting, private equity firms, and hedge funds delivering precise insights for critical business decisions. Aura hit 94% accuracy in classification tasks. With 200 million titles and industry pairings to analyze, plus data in multiple languages, Aura needed a more sophisticated solution.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/aura", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/aura-intelligence-enhances-decision-intelligence-with-claude-in-amazon-bedrock.html" }, { "id": "attention-automates-sales-operations-and-accelerates-revenue-with-claude", "title": "Attention automates sales operations and accelerates revenue with Claude", "summary": "Attention automates 90% of post-call sales work. Read the case study to see how they build on the Claude Platform. “The intelligence generated is so good I don’t even have to listen to the calls to precisely understand the state of our pipeline.” From time saved to deals closed Attention estimates that it’s now automated more than 1.6 million hours of admin work, or about 20 minutes of admin for each client interaction.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/attention", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/attention-automates-sales-operations-and-accelerates-revenue-with-claude.html" }, { "id": "asymbl-scales-like-a-company-10x-their-size-with-agentforce", "title": "Asymbl Scales Like a Company 10x Their Size with Agentforce", "summary": "Asymbl saves $575K annually with Sales Cloud, boosting lead engagement 427% through strategic AI-human sales collaboration on Sales Cloud. Asymbl Scales Like a Company 10x Their Size with Agentforce Asymbl saves $575K annually with Sales Cloud, boosting lead engagement 427% through strategic AI-human sales collaboration on Sales Cloud.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/asymbl", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/asymbl-scales-like-a-company-10x-their-size-with-agentforce.html" }, { "id": "assembled-transforms-support-operations-with-claude", "title": "Assembled transforms support operations with Claude", "summary": "Assembled — Read the case study to see how they build on the Claude Platform. Assembled lifted customer satisfaction 20% while decreasing spend. Case study | Claude Platform Assembled transforms support operations with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: North America 20% increase in customer satisfaction while decreasing support spend 50% reduction in escalations Assembled relies on Claude for Assist, their omnichannel AI agent and copilot.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/assembled", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/assembled-transforms-support-operations-with-claude.html" }, { "id": "apollo-accelerates-outbound-sales-at-scale-with-claude", "title": "Apollo accelerates outbound sales at scale with Claude", "summary": "Apollo — Read the case study to see how they build on the Claude Platform. Apollo boosts meeting bookings 35% with Claude messaging. Claude 3.5 Haiku emerged as the clear winner, achieving a 76% preference rate among Apollo users—significantly outperforming competitors.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/apollo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/apollo-accelerates-outbound-sales-at-scale-with-claude.html" }, { "id": "amira-helps-millions-of-students-master-reading-with-the-science", "title": "Amira helps millions of students master reading with the Science of Reading and Claude", "summary": "Amira — Read the case study to see how they build on the Claude Platform. Amira drives 70% faster reading growth for students. Amira has listened to more than 10 billion words read aloud worldwide.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/amira", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/amira-helps-millions-of-students-master-reading-with-the-science.html" }, { "id": "agentforce-for-customer-support-agentforce-resolves-over-75-of-visitor-issues-on", "title": "Agentforce resolves over 75% of visitor issues on the Salesforce Help site.", "summary": "Agentforce For Customer Support — Agentforce resolves over 75% of visitor issues on the Salesforce Help site. Agentforce resolves over 75% of visitor issues on the Salesforce Help site. Self-help service is now fast and personal for over 1.7 million visitors...and counting.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-customer-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/agentforce-for-customer-support-agentforce-resolves-over-75-of-visitor-issues-on.html" }, { "id": "agentforce-for-hr-it-agentforce-resolves-it-and-hr-questions-24-7-for-salesforce", "title": "Agentforce resolves IT and HR questions 24/7 for Salesforce employees.", "summary": "Agentforce For Hr It — Agentforce automates the process, delivering instant answers to employees. Agentforce conversation in a chat about scheduling parental leave, reducing filed HR tickets by 50%. It manages 25,000 support tickets per month for everything from resetting access permissions to replacing lost laptops.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-hr-it", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/agentforce-for-hr-it-agentforce-resolves-it-and-hr-questions-24-7-for-salesforce.html" }, { "id": "datasite-agentforce-eases-merger-and-acquisition-deals-for-datasites-customers", "title": "Agentforce eases merger and acquisition deals for Datasite’s customers.", "summary": "Agentforce eases merger and acquisition deals for Datasite’s customers. Always-on digital labor force autonomously resolves 70% of dealmaker inquiries.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/datasite", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/datasite-agentforce-eases-merger-and-acquisition-deals-for-datasites-customers.html" }, { "id": "advolve-automates-digital-marketing-with-claude", "title": "Advolve automates digital marketing with Claude", "summary": "Advolve — Read the case study to see how they build on the Claude Platform. With Claude, Advolve is able to: Reduce operational work time by 90% Increase customer return on ad spend (ROAS) by 15% Project 10x revenue for 2025 Manage millions of ads simultaneously Building an AI-native approach to digital marketing Advolve, an AI-native company, approached digital marketing automation differently from the start. With their AI-native approach, Advolve anticipates scaling significantly in 2025, managing ad budgets exceeding $100M by year’s end.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/advolve", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/advolve-automates-digital-marketing-with-claude.html" }, { "id": "advantage-solutions-gives-frontline-managers-70-000-hours-back-with-claude", "title": "Advantage Solutions gives frontline managers 70,000 hours back with Claude", "summary": "Advantage Solutions — One member of the retail merchandising team built a store-routing model in Claude Code that is now starting to appear in client pitches. Advantage Solutions gives frontline managers 70,000+ hours back each year. Its 60,000 frontline teammates demo products and restock shelves overnight across more than 90% of US zip codes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/advantage-solutions", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/advantage-solutions-gives-frontline-managers-70-000-hours-back-with-claude.html" }, { "id": "absa-group-blazes-new-trails-in-agent-first-banking-with-agentforce", "title": "Absa Group blazes new trails in agent-first banking with Agentforce.", "summary": "Absa Group blazes new trails in agent-first banking with Agentforce. Absa Group achieves 88% faster turnaround for debit order reversals with Agentforce. To serve their 10 million customers, Absa had to find a way to scale without losing their high-quality service.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/absa-group", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/absa-group-blazes-new-trails-in-agent-first-banking-with-agentforce.html" }, { "id": "asapp-brings-human-level-ai-to-customer-service-with-claude", "title": "ASAPP brings human-level AI to customer service with Claude", "summary": "“This redaction process introduced errors that impacted the quality of our AI interactions,” explained Michael Griffiths, Senior Director, Data Science at ASAPP. ASAPP improved core business metrics 25-40% over other AI models. Compared to other AI models, Claude delivers a 25-40% boost in key business outcomes in production, varying by use case.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/asapp", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/asapp-brings-human-level-ai-to-customer-service-with-claude.html" }, { "id": "aes-accelerates-renewable-energy-adoption-with-claude-on-google-cloud", "title": "AES accelerates renewable energy adoption with Claude on Google Cloud", "summary": "Aes — Read the case study to see how they build on the Claude Platform. We need this process to be 100 times faster than a human.” Claude’s ability to follow instructions precisely was essential for AES’ multi-agent framework, and its support for higher API call volumes enabled better synchronization of their agent system. This 99% reduction in audit time allows AES to conduct more frequent and thorough safety checks across their expanding renewable energy assets.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/aes", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/aes-accelerates-renewable-energy-adoption-with-claude-on-google-cloud.html" }, { "id": "pacific-community-ventures-qa-a-conversation-with-pacific-community-ventures-on-", "title": "A conversation with Pacific Community Ventures on building AI for fair lending", "summary": "Pacific Community Ventures Qa — PCV uses Claude across that work, from a voice survey tool that gathers candid feedback from workers to an underwriting co-pilot in early development. A lot of the work you’ve built with Claude relies on human judgment. CDFIs were intentionally created as an industry about 35 years ago to meet low- and moderate-income entrepreneurs and communities where banks and traditional financial institutions have historically excluded, or don’t do small enough checks to reach them. In 2017, for the first time in U.S. history, women owned 51% of the assets in this country.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pacific-community-ventures-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/pacific-community-ventures-qa-a-conversation-with-pacific-community-ventures-on-.html" }, { "id": "cursor-qa-a-conversation-with-cursor-on-building-coding-agents-for-professional", "title": "A conversation with Cursor on building coding agents for professional developers", "summary": "Cursor Qa — Read more “We started working on Cursor at the end of 2022, and the premise was that eventually all of software was going to flow through models.” —Michael Truell, Cursor co-founder Cursor is an AI coding platform used by software engineers at more than 60% of the Fortune 500 to build and ship production software, increasingly by directing coding agents rather than writing every line by hand. Cursor reaches 60% of the Fortune 500 with its coding platform.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cursor-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/cursor-qa-a-conversation-with-cursor-on-building-coding-agents-for-professional.html" }, { "id": "1800-accountant-1-800accountant-will-resolve-70-of-inquiries-with-agentforce", "title": "1-800Accountant will resolve 70% of inquiries with Agentforce.", "summary": "1800 Accountant — A limitless digital workforce will provide accurate answers to tax questions around the clock. 1-800Accountant will resolve 70% of inquiries with Agentforce. A limitless digital workforce will provide accurate answers to tax questions around the clock.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/1800-accountant", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 63, "page": "https://agentsightings.com/case/1800-accountant-1-800accountant-will-resolve-70-of-inquiries-with-agentforce.html" }, { "id": "restaurant-chains-phone-agents-fogo-fertitta", "title": "Restaurant phone agents answer every call and take bookings", "summary": "A CIO report says Fogo de Chão (about 120 locations) now answers 100% of calls, against up to 25% dropped before, with 10% more bookings reported. Fertitta's agents connect to APIs and make reservations, which a Fertitta executive says bring 3,000 bookings and $600,000 a month.", "agent": "Vendor voice agents", "topic": "Travel & Booking", "source": "News (Models at Work)", "url": "https://modelsatwork.news/article/cio-vendor-led-agentic-ai-fertitta-fogo-polyai-abandoned-calls-hidden-token-governance-costs", "prompt": "Answer every call to my restaurant, take reservations against our booking system, answer menu and opening-hours questions, and pass anything complicated to staff with a short note.", "added": "2026-10-29", "interest": 63, "page": "https://agentsightings.com/case/restaurant-chains-phone-agents-fogo-fertitta.html" }, { "id": "use-claude-code-in-a-commercial-real-estate-business", "title": "Use Claude Code in a commercial real estate business", "summary": "Observed in the wild: a solo commercial real estate developer said they moved from relying on third-party Argus analysts to building their own Excel underwriting models with Claude Code. They started with a single-tenant industrial DCF, expanded to multi-tenant industrial, and were adapting it for retail, powered by Claude Code to build logic for rent rolls, reimbursements, downtime, renewals, leasing assumptions, tenant improvements, commissions, debt, exits, and sensitivities. They said the models were approaching Argus-level flexibility and reliability for their deal types, and let them customize underwriting around their own process.", "agent": "Claude Code", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1tkkmlf/commercial_real_estate_real_life_uses", "prompt": "Automation design: use Claude Code in a commercial real estate business. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/use-claude-code-in-a-commercial-real-estate-business.html" }, { "id": "summarize-an-insurance-denial-letter-for-an-appeal", "title": "Summarize an insurance denial letter for an appeal", "summary": "As described in the source, the poster fed a long insurance denial PDF to an AI assistant and asked for a summary to help draft an appeal. The assistant produced a polished summary but falsely stated there was a 14-day appeal deadline; the poster caught the error by reopening the original PDF, which actually gave a 60-day window and a specific mailing address. It was useful enough to speed up drafting, but it hallucinated a key deadline under stress.", "agent": "Custom agent", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/MyAIAssistant/comments/1ww64np/ai_summarized_my_insurance_denial_letter_and", "prompt": "Finance task: summarize an insurance denial letter for an appeal. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/summarize-an-insurance-denial-letter-for-an-appeal.html" }, { "id": "speed-up-multifamily-deal-research-and-property-summaries", "title": "Speed up multifamily deal research and property summaries", "summary": "Real-world thread: the broker says AI is most useful before outreach and during early diligence: they use it to pull together market research, organize rent and sales comps, write first-draft property summaries, and help chase down missing property details from scattered sources. In the comments, they stress it works as a research and synthesis layer they review themselves, while negotiation, relationship work, and final judgment stay human. The reported payoff is speed: it cuts down prep time on deal research and marketing materials, but the post says AI was weak on actual valuation and should not be trusted for nuanced broker tasks like pricing strategy or client relationships.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/CommercialRealEstate/comments/1n14cs8/what_ive_learned_using_ai_as_a_multifamily_broker", "prompt": "Research brief: speed up multifamily deal research and property summaries. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/speed-up-multifamily-deal-research-and-property-summaries.html" }, { "id": "set-up-google-ads-campaigns-through-the-ui", "title": "Set up Google Ads campaigns through the UI", "summary": "Case study takeaway: rinako, a PM, gave Claude in Chrome a Semrush keyword list and asked it to design a campaign structure and budget. Claude then configured the campaigns in her logged-in Google Ads account, powered by competitor copy and keywords as reference. Claude set up the four campaigns it had proposed.", "agent": "Claude", "topic": "Finance", "source": "Blog", "url": "https://rimo.app/en/blogs/claude-in-chrome-review1_en-US", "prompt": "Finance task: set up Google Ads campaigns through the UI. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/set-up-google-ads-campaigns-through-the-ui.html" }, { "id": "schedule-meetings-by-email-and-update-the-calendar", "title": "Schedule meetings by email and update the calendar", "summary": "From the linked report, the poster assembled a background agent that scans their inbox for meeting requests, pulls the proposed date and time from the email, checks their calendar for conflicts, and either confirms the slot or suggests alternatives before blocking the time on the calendar. In comments, they said it uses limited permissions, no free-form actions, encrypted handling, and explicit authorization; for their use case it also accounts for in-person appointments, travel time, and distance between meetings. They said they had used it for about a month and estimated it saved 3–4 hours a week of scheduling.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/SaaS/comments/1ptodbn/i_built_an_ai_agent_that_reads_my_emails", "prompt": "Go through my mail for this goal: schedule meetings by email and update the calendar. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/schedule-meetings-by-email-and-update-the-calendar.html" }, { "id": "phone-a-restaurant-in-thai-to-book-a-table", "title": "Phone a restaurant in Thai to book a table", "summary": "From the linked report, grok bot was integrated with JooVoice.com to make outbound calls. It spoke Thai to book a restaurant table for Someone. The agent completed the booking successfully.", "agent": "Grok Bot", "topic": "Shopping", "source": "X", "url": "https://x.com/thebowlboy/status/2107703379019575806?s=20", "prompt": "Shopping task: phone a restaurant in Thai to book a table. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/phone-a-restaurant-in-thai-to-book-a-table.html" }, { "id": "extract-receipt-data-for-freelancer-bookkeeping", "title": "Extract receipt data for freelancer bookkeeping", "summary": "As described in the source, the builder used Claude Code to implement most of a bookkeeping app for freelancers and small businesses across a Next.js App Router, Prisma with PostgreSQL, Vercel Blob storage, the UI, and the receipt-processing flow. Users can upload receipt photos on the site or send them through Telegram or Discord; the app pulls fields into a fixed JSON-style structure, keeps raw OCR text for debugging, converts foreign receipts powered by the receipt-date exchange rate, and sends low-confidence cases to a human review screen where users correct mistakes inline. The result was a beta app the builder said felt useful enough to share, with English and French support, a searchable ledger, and deduction guidance during review.", "agent": "Claude Code", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1seckj6/i_built_an_ai_bookkeeping_app_with_claude_code", "prompt": "Finance task: extract receipt data for freelancer bookkeeping. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/extract-receipt-data-for-freelancer-bookkeeping.html" }, { "id": "dispute-contractor-pricing-and-change-orders", "title": "Dispute contractor pricing and change orders", "summary": "Real-world thread: user fed the AI every line item, the PO, and all contractor emails. The AI reviewed them and drafted detailed dispute emails on pricing and change orders, covering challenges Someone had not spotted. The disputes produced $20K credited back over the project life.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49630267", "prompt": "Help me dispute contractor pricing and change orders. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/dispute-contractor-pricing-and-change-orders.html" }, { "id": "buy-items-on-amazon-from-a-photo", "title": "Buy items on Amazon from a photo", "summary": "Case study takeaway: the builder photographed a wrapper from an item they wanted again and told ChatGPT Agent to buy a new one on Amazon. The agent then handled the whole purchase process from that photo and instruction. It worked well until Amazon blocked ChatGPT Agent, which ended the workflow.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45815103", "prompt": "Shopping task: buy items on Amazon from a photo. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/buy-items-on-amazon-from-a-photo.html" }, { "id": "automate-payroll-tax-and-garnishment-cheque-processing", "title": "Automate payroll tax and garnishment cheque processing", "summary": "A published walkthrough shows the payroll team assembled an AI agent to automate tax and garnishment cheque processing. When the agent hit a system limitation, the team assembled the missing tools and connected the workflow. The agent removed repetitive work for the payroll team.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/Y4shik4/status/2105920433191309478", "prompt": "Finance task: automate payroll tax and garnishment cheque processing. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 63, "page": "https://agentsightings.com/case/automate-payroll-tax-and-garnishment-cheque-processing.html" }, { "id": "rectangle-health-built-rex-a-self-improving-ai-teammate-on-warp-s-oz-that-writes-5", "title": "Rectangle Health built Rex, a self-improving AI teammate on Warp’s Oz, that writes 54% of its own code", "summary": "Rectangle Health turned a senior engineer’s side project into Rex, a custom AI teammate built on Warp’s Oz. Rex writes 35,000-line stretches of work and opens pull requests against its own codebase; 54% of Rex’s code has been written by Rex itself. Typical turnaround is 3 to 10 minutes from a Slack @mention to a clickable pull request, and the official story says Rex now writes 54% of its own code.", "agent": "Warp Oz", "topic": "Software Development", "source": "Case study (Warp)", "url": "https://warp.dev/customers/rectangle-health-uses-warp-to-build-a-self-improving-ai-teammate", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Warp Oz.", "added": "2026-11-14", "interest": 62, "page": "https://agentsightings.com/case/rectangle-health-built-rex-a-self-improving-ai-teammate-on-warp-s-oz-that-writes-5.html" }, { "id": "verisk-cuts-alert-volume-59-by-pairing-aws-devops-agent-with-new-relic-mcp", "title": "Verisk cuts alert volume 59% by pairing AWS DevOps Agent with New Relic MCP", "summary": "Verisk wanted to scale without adding headcount to manage monitoring and needed a faster way to isolate root causes. Its DevOps team deployed the AWS DevOps Agent as an orchestrator, integrated with New Relic's MCP server, so the agent acts as the front-line troubleshooting arm using New Relic telemetry. The page reports alert volume down 59%, MTTR cut 50% and ingestion costs lowered 17%.", "agent": "AWS DevOps Agent with New Relic MCP", "topic": "DevOps & Infra", "source": "Case study (New Relic)", "url": "https://newrelic.com/customers/verisk", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was AWS DevOps Agent with New Relic MCP.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/verisk-cuts-alert-volume-59-by-pairing-aws-devops-agent-with-new-relic-mcp.html" }, { "id": "pennylane-runs-600-notion-custom-agents-more-than-2-000-times-a-day", "title": "Pennylane runs 600+ Notion Custom Agents more than 2,000 times a day", "summary": "In six months Pennylane built more than 600 Notion Custom Agents running over 2,000 times a day. They route tasks, follow up on meetings, answer internal questions and give teams AI teammates with shared context. New Business & AI Lead Cyril Allard describes the workflows that proved most useful and why clean, structured data matters.", "agent": "Notion Custom Agents", "topic": "Productivity", "source": "Case study (Notion)", "url": "https://notion.com/customers/pennylane", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Notion Custom Agents.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/pennylane-runs-600-notion-custom-agents-more-than-2-000-times-a-day.html" }, { "id": "nih-runs-an-air-gapped-h2ogpte-assistant-for-8-000-employees-and-deflects-about-10", "title": "NIH runs an air-gapped h2oGPTe assistant for 8,000 employees and deflects about 10,000 IT tickets a year", "summary": "The U.S. National Institutes of Health deployed the H2O AI h2oGPTe Business Assistant, a chatbot with document ingestion from SharePoint, source-linked answers, context-aware sessions and role-based security. It runs fully air-gapped in an Oracle Cloud Isolated Region linked to the NIH intranet. It serves 8,000 employees in real time and deflects roughly 10,000 service requests a year.", "agent": "H2O AI h2oGPTe Business Assistant", "topic": "Knowledge & Notes", "source": "Case study (H2O.ai)", "url": "https://h2o.ai/case-studies/nih-h2o", "prompt": "I want an assistant that answers staff questions from our own documents and cites where each answer came from. The tool in the source case was H2O AI h2oGPTe Business Assistant.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/nih-runs-an-air-gapped-h2ogpte-assistant-for-8-000-employees-and-deflects-about-10.html" }, { "id": "gelato-embeds-thousands-of-crewai-agents-to-map-product-catalogs-and-onboard-carri", "title": "Gelato embeds thousands of CrewAI agents to map product catalogs and onboard carriers", "summary": "Printers joining Gelato's network had to map as many as 200,000 SKUs by hand, a task that took 9–24 months. Gelato embedded thousands of CrewAI agents behind Gelato Connect to auto-map bulk product catalogs and validate file uploads. It also deployed logistics agents that generate, test and deploy carrier-integration code, shrinking carrier onboarding from 5 days to 10 minutes.", "agent": "CrewAI", "topic": "Automation", "source": "Case study (CrewAI)", "url": "https://crewai.com/case-studies/gelato-accelerates-fulfillment-via-agentic-integration", "prompt": "I want an agent to run this workflow, flag anything it is unsure about, and pass those items to a person. The tool in the source case was CrewAI.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/gelato-embeds-thousands-of-crewai-agents-to-map-product-catalogs-and-onboard-carri.html" }, { "id": "equals-automates-24-hours-of-weekly-busywork-with-notion-custom-agents", "title": "Equals automates 24 hours of weekly busywork with Notion Custom Agents", "summary": "UK fintech Equals tripled its code output with AI coding tools, but documentation, architectural decision records and release approvals could not keep up. With Notion Custom Agents it now automates documentation updates, release approvals and customer feedback triage, saving 24 hours a week. The page lists 160+ product questions answered weekly, 50+ feedback items triaged weekly and 200+ release approvals automated per month.", "agent": "Notion Custom Agents", "topic": "Productivity", "source": "Case study (Notion)", "url": "https://notion.com/en-gb/customers/equals", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Notion Custom Agents.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/equals-automates-24-hours-of-weekly-busywork-with-notion-custom-agents.html" }, { "id": "comarch-builds-its-own-software-factory-with-factory-agents-across-the-development", "title": "Comarch builds its own software factory with Factory agents across the development lifecycle", "summary": "Comarch's leadership set a goal that 100% of newly generated code would be developed with AI by the end of 2026, and wanted a platform around agents that could plan, build, test, review, document, debug and ship software alongside humans. Using Factory, engineers hand over complex work, let it run in the background and orchestrate agents across planning, implementation, testing and fixes. Comarch reports a 40% efficiency gain among engineers and 30–34% higher team velocity.", "agent": "Factory", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/comarch", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/comarch-builds-its-own-software-factory-with-factory-agents-across-the-development.html" }, { "id": "celonis-builds-a-human-in-the-loop-expense-audit-agent-with-make-ai-agents-and-ver", "title": "Celonis builds a human-in-the-loop expense-audit agent with Make AI Agents and Vertex AI", "summary": "Celonis faced a five-figure annual cost for third-party auditing tools and limited Travel & Expense team capacity. It built a human-in-the-loop expense report auditing agent with Make AI Agents: the agent runs policy checks on amounts, dates, age and category rules, then sends receipts and policies to Vertex AI (Gemini) for deeper analysis. The extra spend was $150 for Vertex AI, cutting annual auditing costs by 99.7% while improving accuracy.", "agent": "Make AI Agents with Vertex AI", "topic": "Finance", "source": "Case study (Make)", "url": "https://make.com/success-stories/make-ai-agents-help-celonis-lower-expense-auditing-costs", "prompt": "I want an agent to check these finance items against policy and escalate the doubtful ones to a person. The tool in the source case was Make AI Agents with Vertex AI.", "added": "2026-11-13", "interest": 62, "page": "https://agentsightings.com/case/celonis-builds-a-human-in-the-loop-expense-audit-agent-with-make-ai-agents-and-ver.html" }, { "id": "ey-uses-now-assist-for-service-desk-resolution-notes", "title": "EY uses Now Assist to draft service desk resolution notes", "summary": "The global EY organization created an AI agent on the ServiceNow AI Platform, including Now Assist, that helps service desk agents find and summarize ticket information and drafts resolution notes for an agent to approve. The agent handles 12,000 actions a day. EY reports 160,000 hours saved a year across 30 service desks, valued at US$5.7 million, a 75% drop in service ticket volumes, and that 70% of 103,000 AI-written resolution notes in one month were accepted without changes.", "agent": "ServiceNow Now Assist", "topic": "Customer Support", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/ey-ai.html", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 62, "page": "https://agentsightings.com/case/ey-uses-now-assist-for-service-desk-resolution-notes.html" }, { "id": "retell-anker-voice-agents-tier-one-support", "title": "Phone agents handle Anker's first-line support calls", "summary": "Retell's voice agents handle US and UK tier-1 post-sales support for Anker, including order tracking, warranty checks and troubleshooting, with an 80.4% case resolution rate reported. Retell says it now handles more than 100 million calls a month.", "agent": "Retell AI voice agents", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/retell-ai", "prompt": "Answer incoming support calls for my electronics shop: look up order status, check warranty, walk the caller through basic troubleshooting, and brief a human with the details before transferring when you cannot fix it.", "added": "2026-10-29", "interest": 62, "page": "https://agentsightings.com/case/retell-anker-voice-agents-tier-one-support.html" }, { "id": "texas-dps-agent-sheri-licence-help", "title": "A Texas licensing agent answers in English and Spanish, any hour", "summary": "Texas DPS launched 'Sheri', an Agentforce agent on chat and voice that answers licence questions and guides people through renewals, ID replacement and appointments. It went from idea to launch in 90 days, handled 5,000+ chats in week one, and the agency reports 105% more people assisted than last year.", "agent": "Agent Sheri (Agentforce)", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/texas-dps/", "prompt": "Answer questions about renewing a driver licence or replacing an ID, in English or Spanish, guide the person to book an appointment, and tell me which questions you could not answer.", "added": "2026-10-29", "interest": 62, "page": "https://agentsightings.com/case/texas-dps-agent-sheri-licence-help.html" }, { "id": "use-an-agent-as-a-full-time-personal-secretary", "title": "Use an agent as a full-time personal secretary", "summary": "Grok Bot covered use an agent as a full-time personal secretary. The poster used Grok Bot on Cursor’s $20 Pro plan as an always-on personal secretary for day-to-day admin, covering managing and reviewing multiple inboxes and calendars, prioritizing their schedule, and helping with IT/sysadmin, logistics, fund-analyst, and comptroller work.", "agent": "Grok Bot", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1w7j1ue/grok_bot_is_expensive", "prompt": "Assistant mode: use an agent as a full-time personal secretary. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/use-an-agent-as-a-full-time-personal-secretary.html" }, { "id": "run-a-nutrition-bot-for-meal-decisions-and-calorie-logging", "title": "Run a nutrition bot for meal decisions and calorie logging", "summary": "One practitioner notes that zack stood up health agents for his mom covering a nutrition bot. The bot covers meal decisions and calorie logging so she can focus on her health and weight loss without stressing about the nuances of those tasks. She is putting her nutrition bot to good use.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/zac70182/status/2106914493108535513", "prompt": "Notes task: run a nutrition bot for meal decisions and calorie logging. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/run-a-nutrition-bot-for-meal-decisions-and-calorie-logging.html" }, { "id": "recover-unidentified-funds", "title": "Recover unidentified funds", "summary": "As described in the source, from the linked report: using a treasury Claude skill, Cornell finance and AI teams were able to recover $100k in back payments by identifying and claiming unidentified funds using a technique known as \"unidentified money.\".", "agent": "Claude", "topic": "Finance", "source": "X", "url": "https://x.com/emollick/status/2069486790075908261", "prompt": "Finance task: recover unidentified funds. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/recover-unidentified-funds.html" }, { "id": "manage-an-inbox-and-book-jobs-as-an-office-manager", "title": "Manage an inbox and book jobs as an office manager", "summary": "From the linked report, the post says Grok Bot acts as a persistent bot with its own computer, so people can sign it into work tools and hand off tasks that keep running even after their own machine is off. For the office-manager and inbox uses described there, the bot is given access to Gmail, Slack, ServiceTitan, and a client portal, then works through email, intakes work orders, plans capacity, and books jobs, only returning when a person needs to approve or handle exceptions. The thread gives no hard performance numbers or case-study results.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1vz4cei/grok_bot_is_now_included_with_cursor_pro", "prompt": "Go through my mail for this goal: manage an inbox and book jobs as an office manager. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/manage-an-inbox-and-book-jobs-as-an-office-manager.html" }, { "id": "generate-and-send-invoice-pdfs-for-approval", "title": "Generate and send invoice PDFs for approval", "summary": "One practitioner notes that user issues a command like \"Bill them for $ amount for (work performed, reimbursements, etc)\". The agent produces the invoice PDF on its own and emails it to Someone. The workflow runs as described with no described metrics or shortfalls.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/maietta/status/2107724318230954232", "prompt": "Finance task: generate and send invoice PDFs for approval. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/generate-and-send-invoice-pdfs-for-approval.html" }, { "id": "find-and-add-high-meat-cat-food-to-a-basket", "title": "Find and add high-meat cat food to a basket", "summary": "Real-world thread: in Perplexity's Comet browser, the reviewer asked the assembled-in Assistant to find the cat food with the most meat in an online shop. The Assistant browsed the shop pages while the reviewer watched, with blue frames marking the pages it was reading. It located suitable options and added one to the basket.", "agent": "Perplexity Comet", "topic": "Personal Assistant", "source": "Blog", "url": "https://cybernews.com/ai-tools/perplexity-comet-review/", "prompt": "Assistant mode: find and add high-meat cat food to a basket. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/find-and-add-high-meat-cat-food-to-a-basket.html" }, { "id": "email-houston-dealerships-to-shop-for-a-car", "title": "Email Houston dealerships to shop for a car", "summary": "One practitioner notes that margot had Cowork build a spreadsheet of Houston dealerships that fit her criteria. It then drafted and sent outreach emails, filled in contact forms on dealership sites, and handled the reply threads. Within an hour, several dealerships had replied with inventory details.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Blog", "url": "https://buildtolaunch.substack.com/p/claude-cowork-use-cases-real-workflows", "prompt": "Go through my mail for this goal: email Houston dealerships to shop for a car. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/email-houston-dealerships-to-shop-for-a-car.html" }, { "id": "analyze-garmin-data-for-meal-planning-and-health-patterns", "title": "Analyze Garmin data for meal planning and health patterns", "summary": "Community report: one commenter said they keep separate meal-planner and health projects and manually enter data from a Hume band, body-composition scales, and their medication use. In back-and-forth conversations, Claude helped them spot that they consistently ate much more on one day of the week and linked it to reduced Mounjaro effect a set number of days after injection; the person then used that finding to update the meal planner. The result was meals for that day being redesigned so they could eat a lot more without side effects.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1tnxsyf/best_way_to_use_a_health_watch_use_it_with_claude", "prompt": "Help me analyze Garmin data for meal planning and health patterns. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 62, "page": "https://agentsightings.com/case/analyze-garmin-data-for-meal-planning-and-health-patterns.html" }, { "id": "terra-firma-uses-harvey-and-a-pwc-uk-tax-model-to-cut-tax-research-from-days-to-se", "title": "Terra Firma uses Harvey and a PwC UK tax model to cut tax research from days to seconds", "summary": "Private equity firm Terra Firma uses Harvey in deal work, including a UK tax model co-built with PwC that integrates PwC’s tax domain expertise with Harvey’s AI platform. AI-powered tagging and cross-referencing reduces tax research time from days to seconds, and early-stage tax diligence lets the firm defer costly external advisory engagements until later in the deal cycle. Terra Firma continues to explore Harvey in deal structuring, portfolio management and compliance monitoring.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/terra-firma", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/terra-firma-uses-harvey-and-a-pwc-uk-tax-model-to-cut-tax-research-from-days-to-se.html" }, { "id": "showpad-slashed-code-review-time-65-with-coderabbit-and-made-onboarding-2-3-faster", "title": "Showpad slashed code review time 65% with CodeRabbit and made onboarding 2.3× faster", "summary": "When Showpad let engineers pick their own AI tools, they chose CodeRabbit. The official case study reports that review workload dropped 65% and onboarding got 2.3× faster.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/how-showpad-slashed-code-review-time-65-percent-with-coderabbit", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/showpad-slashed-code-review-time-65-with-coderabbit-and-made-onboarding-2-3-faster.html" }, { "id": "reed-smith-has-700-harvey-users-a-day-and-firmwide-associate-ai-certification", "title": "Reed Smith has 700 Harvey users a day and firmwide associate AI certification", "summary": "Reed Smith, a global law firm with about 1,800 lawyers across 34 offices, has made Harvey part of an AI-enabled delivery model. The page reports 700 Harvey users per day, 1,100 per week and 1,400 per month, plus 100% firmwide associate AI certification, with partners winning more work through AI-enabled service delivery.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/reed-smith", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/reed-smith-has-700-harvey-users-a-day-and-firmwide-associate-ai-certification.html" }, { "id": "leica-biosystems-generated-4m-in-pipeline-with-11x-and-a-9-7-outbound-email-reply", "title": "Leica Biosystems generated $4M in pipeline with 11x and a 9.7% outbound email reply rate", "summary": "Leica Biosystems, part of Danaher, had been spending $250K a year on an agency for inbound lead qualification in Europe and writing highly manual outbound emails. It used 11x to build a full-funnel go-to-market motion, including opportunity revival. The page reports $4M in pipeline and a 9.7% reply rate for outbound emails across thousands of emails.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/leica-biosystems", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/leica-biosystems-generated-4m-in-pipeline-with-11x-and-a-9-7-outbound-email-reply.html" }, { "id": "icl-group-used-harvey-to-complete-a-cross-border-restructuring-in-house-and-estima", "title": "ICL Group used Harvey to complete a cross-border restructuring in-house and estimates 30–40% more lawyer efficiency", "summary": "ICL Group uses Harvey to scale legal work across five regions. On a cross-border restructuring involving entity transfers, dividend distributions and pension trust assessments, the team completed the work internally, engaging external counsel only for the most complex pension questions, and estimates Harvey saved £90,000 to £165,000 on that matter alone. ICL estimates Harvey makes each lawyer roughly 30 to 40% more efficient, the equivalent of adding a full person to a four-to-five-member team.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/icl-group", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/icl-group-used-harvey-to-complete-a-cross-border-restructuring-in-house-and-estima.html" }, { "id": "hengeler-mueller-brought-harvey-to-every-lawyer-in-six-weeks-with-96-97-adoption", "title": "Hengeler Mueller brought Harvey to every lawyer in six weeks, with 96–97% adoption", "summary": "Hengeler Mueller launched Harvey internally just before Christmas and gave its Legal Tech Center team six weeks to bring the whole firm up to speed. In each office, lawyers built Harvey workflows in hackathons and pitched them in five minutes at evening receptions. Adoption sits at 96–97%, with around 4,000 prompts run per day, and associates have formed their own working groups to trade use cases.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/hengeler-mueller", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/hengeler-mueller-brought-harvey-to-every-lawyer-in-six-weeks-with-96-97-adoption.html" }, { "id": "freshworks-and-synthflow-automate-65-of-routine-voice-requests-cutting-wait-times", "title": "Freshworks and Synthflow automate 65% of routine voice requests, cutting wait times 75%", "summary": "Freshworks and Synthflow enabled voice automation across customer-experience workflows in Freshservice, automating FAQs, order status, routing and verification. The official story reports that 65% of routine calls are automated without human involvement, wait times fell 75%, CSAT rose 30–40%, and agent workload fell 40–60%.", "agent": "Synthflow", "topic": "Customer Support", "source": "Case study (Synthflow)", "url": "https://synthflow.ai/customer-stories/freshworks-x-synthflow", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Synthflow.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/freshworks-and-synthflow-automate-65-of-routine-voice-requests-cutting-wait-times.html" }, { "id": "clayton-utz-lawyers-used-harvey-to-find-a-pivotal-courtroom-answer-in-40-seconds", "title": "Clayton Utz lawyers used Harvey to find a pivotal courtroom answer in 40 seconds", "summary": "Clayton Utz uses Harvey from the courtroom to the deal room to extract key information at short notice. Lawyers build agents, Playbooks and Vaults that apply the firm’s expertise on Harvey. In one matter with valuation evidence spanning hundreds of documents, a junior lawyer using a shared Harvey Vault found a pivotal answer in 40 seconds, two weeks before a key hearing.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/clayton-utz", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/clayton-utz-lawyers-used-harvey-to-find-a-pivotal-courtroom-answer-in-40-seconds.html" }, { "id": "a-pierson-ferdinand-litigator-reviewed-a-7-000-page-trial-record-in-about-five-hou", "title": "A Pierson Ferdinand litigator reviewed a 7,000-page trial record in about five hours with Harvey", "summary": "Two years in, Pierson Ferdinand treats Harvey as the firm’s associate bench in a partner-only model. A litigator used Harvey to review the full record of a 14-day trial, roughly 7,000 pages, in about five hours, saving an estimated 55 hours and delivering preliminary findings to the client in two days rather than three weeks. Using Harvey’s Vault, partners drag in pleadings, discovery and deal files; the page says every attorney saves at least 10 hours a week, and many report reclaiming 15 to 20.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/pierson-ferdinand", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 61, "page": "https://agentsightings.com/case/a-pierson-ferdinand-litigator-reviewed-a-7-000-page-trial-record-in-about-five-hou.html" }, { "id": "the-diamond-store-turns-live-chat-into-a-sales-channel-with-gorgias-shopping-assis", "title": "The Diamond Store turns live chat into a sales channel with Gorgias Shopping Assistant", "summary": "The Diamond Store sells high-value jewellery where shoppers ask about durability, affordability and delivery time before a proposal. Gorgias Shopping Assistant turns live chat from a reactive support channel into a proactive sales channel, helping shoppers with product, finance and sizing questions while they browse. Live Shopify inventory lets it recommend only what is in stock, cutting handovers and improving end-to-end resolution. The case title reports an £885K sales channel.", "agent": "Gorgias Shopping Assistant", "topic": "Shopping", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/the-diamond-store", "prompt": "I want an assistant to help shoppers pick the right product and answer their questions while they browse. The tool in the source case was Gorgias Shopping Assistant.", "added": "2026-11-13", "interest": 61, "page": "https://agentsightings.com/case/the-diamond-store-turns-live-chat-into-a-sales-channel-with-gorgias-shopping-assis.html" }, { "id": "stellantis-you-uk-connects-an-elevenlabs-voice-agent-to-make-and-saves-200-000-a-y", "title": "Stellantis &You UK connects an ElevenLabs voice agent to Make and saves £200,000 a year", "summary": "Stellantis &You UK's call-handling team worked office hours only and gave answers that varied by who picked up. It built its own AI voice agent virtual receptionist with ElevenLabs and connected it to Make to supply real customer data. The agent now handles 20,000 calls a month on this use case and saves the business £200,000 a year.", "agent": "ElevenLabs voice agent with Make", "topic": "Customer Support", "source": "Case study (Make)", "url": "https://make.com/success-stories/how-stellantis-scaled-an-ai-voice-agent-with-make", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was ElevenLabs voice agent with Make.", "added": "2026-11-13", "interest": 61, "page": "https://agentsightings.com/case/stellantis-you-uk-connects-an-elevenlabs-voice-agent-to-make-and-saves-200-000-a-y.html" }, { "id": "ramp-built-an-ai-operating-system-on-notion-with-300-custom-agents", "title": "Ramp built an AI operating system on Notion with 300+ custom agents", "summary": "Ramp pulled work into Notion so teams could find trusted answers quickly, and then built agents on top. The page reports 300+ active custom agents, about 3 minutes to build a custom agent and roughly a 70% cut in productivity-tool costs.", "agent": "Notion Custom Agents", "topic": "Productivity", "source": "Case study (Notion)", "url": "https://notion.com/customers/ramp", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Notion Custom Agents.", "added": "2026-11-13", "interest": 61, "page": "https://agentsightings.com/case/ramp-built-an-ai-operating-system-on-notion-with-300-custom-agents.html" }, { "id": "brickell-digital-builds-a-crewai-prospecting-agent-that-lifts-qualified-leads-by-o", "title": "Brickell Digital builds a CrewAI prospecting agent that lifts qualified leads by over 80%", "summary": "Brickell Digital relied almost entirely on referrals and had no repeatable way to find new business. Using CrewAI it built an autonomous agent that scrapes fundraising databases and VC networks, scores prospects against an ideal customer profile, and generates design-audit insights and competitive analyses for sales calls. The agent lifted qualified-lead volume by 80% and let a lean sales team focus on high-value conversations, supporting growth from three to fourteen employees.", "agent": "CrewAI", "topic": "Sales & Marketing", "source": "Case study (CrewAI)", "url": "https://crewai.com/case-studies/brickell-digital-scales-lead-gen-using-agents", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was CrewAI.", "added": "2026-11-13", "interest": 61, "page": "https://agentsightings.com/case/brickell-digital-builds-a-crewai-prospecting-agent-that-lifts-qualified-leads-by-o.html" }, { "id": "avalara-uses-now-assist-and-a-virtual-agent", "title": "Avalara uses Now Assist and a virtual agent to cut IT tickets and provision software", "summary": "Avalara rolled out Now Assist to draft case resolution notes and knowledge articles, plus AI Search and a virtual agent built with Now Assist. Employees can ask the virtual agent for software access, which triggers an AI agent on a custom ServiceNow provisioning tool. Avalara reports 57% fewer IT tickets through the virtual agent, 78% of software provisioning and deprovisioning completed automatically, 1,500 hours saved a month, and $1.03 million saved in one year.", "agent": "ServiceNow Now Assist", "topic": "DevOps & Infra", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/avalara.html", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 61, "page": "https://agentsightings.com/case/avalara-uses-now-assist-and-a-virtual-agent.html" }, { "id": "bank-reconciliation-agent-eight-hours-to-23-minutes", "title": "Bank reconciliation for a property fund in 23 minutes", "summary": "At a real-estate fund managing about $3B, reconciling bank lines meant hunting through roughly 2 TB and 1.4 million files across 13 years for the document behind each odd line. The builder says an agent that searches the evidence and checks numbers cut the cycle from 8 hours to 23 minutes. It is a first-party result from one engagement.", "agent": "Custom document-search agent", "topic": "Finance", "source": "Blog", "url": "https://adam-boudjemaa.com/blog/agents-in-production/1", "prompt": "Match each line on this bank statement to our books. For each line that does not match, search our document archive for the supporting file and explain the difference. List what you could not find.", "added": "2026-10-29", "interest": 61, "page": "https://agentsightings.com/case/bank-reconciliation-agent-eight-hours-to-23-minutes.html" }, { "id": "triage-email-cancel-subscriptions-and-manage-calendars", "title": "Triage email, cancel subscriptions and manage calendars", "summary": "From the linked report, someone optimized a Grok bot named Daily with access to multiple email inboxes covering sent folders, calendars, and permission to act. It triages emails across inboxes, replies to messages on any platform, searches for and cancels unused subscriptions, manages calendars with reminders and overlap detection, and pings priorities while serving as a reminder tool. One user reported it located a missed email yielding over $140 and cleaned their calendar while catching two upcoming appointments in the first 24 hours.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/farzyness/status/2105363771715637644", "prompt": "Go through my mail for this goal: triage email, cancel subscriptions and manage calendars. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/triage-email-cancel-subscriptions-and-manage-calendars.html" }, { "id": "summarize-service-calls-and-find-local-customers", "title": "Summarize service calls and find local customers", "summary": "Phone system → Grok Bot → Slack (tags + to-dos). Parallel job: scrape the town subreddit each morning, open Notion leads, block calendar slots. Side effect: ~$250/month off the phone bill.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/LoganARobison/status/2093317242746294432", "prompt": "After each service call, post a short Slack summary with tags and follow-ups. Once a day, scan our local subreddit for likely customers, draft Notion notes and calendar holds, and wait for my OK before messaging anyone.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/summarize-service-calls-and-find-local-customers.html" }, { "id": "suggest-date-ideas-and-nudge-for-more-date-nights", "title": "Suggest date ideas and nudge for more date nights", "summary": "Observed in the wild: gave the Claude Code exec assistant a list of date spots (new and favorites) and had it interview for guidelines on frequency and selection. Agent already had calendar access, suggests solo or double dates with friends, nudges after too long without one, and asks for new spots or friends to add. No results described yet as the setup targets 2026 dates.", "agent": "Claude Code", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/alexhillman/status/2005035176137478190", "prompt": "Assistant mode: suggest date ideas and nudge for more date nights. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/suggest-date-ideas-and-nudge-for-more-date-nights.html" }, { "id": "send-travel-checklists-and-welcome-back-messages", "title": "Send travel checklists and welcome-back messages", "summary": "Community report: the n8n workflow runs daily on a schedule trigger. It reads a Google Sheet of trips, checks dates against today, and if the status column shows no prior message it calls WhatsApp to send either the pre-departure checklist three days out or the welcome-back note one day after return then marks the row updated. On a test sheet of ten trips only the right customers received messages on the right days.", "agent": "n8n", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/tongshishak/status/2109727045395665020", "prompt": "Plan: send travel checklists and welcome-back messages. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/send-travel-checklists-and-welcome-back-messages.html" }, { "id": "screen-job-listings-daily-against-resume-and-salary-data", "title": "Screen job listings daily against resume and salary data", "summary": "According to the write-up, the someone writing about it, laid off and job hunting, operates an agent every morning that looks over LinkedIn listings. It cross-references levels.fyi for each role's leveling and salary, afterward assesses fit against their resume. The agent surfaces 5-10 possible positions a day, which human look over cuts to 0-2, about 0.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50022341", "prompt": "Assistant mode: screen job listings daily against resume and salary data. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/screen-job-listings-daily-against-resume-and-salary-data.html" }, { "id": "run-a-restaurant-voice-assistant-for-reservations-and-orders", "title": "Run a restaurant voice assistant for reservations and orders", "summary": "As described in the source, the restaurant workflow is an n8n backend for an ElevenLabs Conversational AI agent. It exposes five webhook endpoints that the agent calls during live calls to check table availability, make, change or cancel reservations, take pickup or delivery orders, and request a human callback. The repo describes the workflows and offers importable JSON files but reports no usage results, call volumes or accuracy figures.", "agent": "n8n", "topic": "Shopping", "source": "GitHub", "url": "https://github.com/MuhammadAbid01/n8n-workflows", "prompt": "Shopping task: run a restaurant voice assistant for reservations and orders. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/run-a-restaurant-voice-assistant-for-reservations-and-orders.html" }, { "id": "prepare-federal-and-state-tax-returns-from-a-folder", "title": "Prepare federal and state tax returns from a folder", "summary": "As described in the source, the Redditor sqlgenius pointed Claude at the tax folder on their computer and typed a short \"do my taxes\" request. Claude read the tax forms, asked a few follow-up questions, and carried over the Redditor's prior trading losses. The Redditor says Claude produced federal and state returns for 2024 and 2025 in 15 minutes, and that TurboTax gave the same results.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1x27x05/claude_absolutely_eliminated_my_need_for_a_personal_tax_accountant", "prompt": "Finance task: prepare federal and state tax returns from a folder. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/prepare-federal-and-state-tax-returns-from-a-folder.html" }, { "id": "handle-hotel-booking-and-directions-on-a-business-trip", "title": "Handle hotel booking and directions on a business trip", "summary": "On a messy international work trip, Gemini picked a policy-compliant last-minute Heathrow layover hotel and walked someone from gate through immigration and trains, later navigating them to a Swiss venue from landmark descriptions. A few fabrications showed up but were caught.", "agent": "Gemini", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/Patti881921424/status/2108226895246479370", "prompt": "Given my company travel policy and tonight's constraints, shortlist compliant hotels near this layover, then give gate-to-hotel walking directions. Do not book or pay until I confirm.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/handle-hotel-booking-and-directions-on-a-business-trip.html" }, { "id": "find-fitting-job-postings-and-tailor-resumes", "title": "Find fitting job postings and tailor resumes", "summary": "Linked example of find fitting job postings and tailor resumes. Commenters describe powered by Claude mainly before the application itself: one person has it search for relevant postings, then tailors resumes only for jobs they choose.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1ulkbg9/trying_to_auto_apply_for_jobs", "prompt": "Help me find fitting job postings and tailor resumes. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/find-fitting-job-postings-and-tailor-resumes.html" }, { "id": "fill-and-submit-visa-forms-automatically", "title": "Fill and submit visa forms automatically", "summary": "From the linked report, in one minute customize memU bot as a personal AI assistant that understands your files on the device. The agent then locates the right documents, fills visa forms automatically, covers image uploads, and submits with no further prompts or manual steps. It removes the usual pain of repetitive forms, missing documents, mismatched photos, and last-minute stress during visa applications.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/CodebyNihan/status/2018152239026848067", "prompt": "Plan: fill and submit visa forms automatically. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/fill-and-submit-visa-forms-automatically.html" }, { "id": "cancel-adobe-subscription-without-early-termination-fee", "title": "Cancel Adobe subscription without early termination fee", "summary": "Real-world thread: the poster asked ChatGPT to handle Adobe support after both they and ChatGPT could not find a cancel button. In the chat, ChatGPT repeatedly asked Adobe to confirm the earliest cancellation date, any fee, when access would end, and the cost of letting the plan expire, while insisting Adobe not process a charge until those options were clear; the human only approved starting the chat and sent the final thank-you. Adobe first quoted an early termination fee of AUD 394.", "agent": "ChatGPT", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1x3tsz4/chatgpt_helped_me_get_my_adobe_subscription", "prompt": "Creative task: cancel Adobe subscription without early termination fee. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/cancel-adobe-subscription-without-early-termination-fee.html" }, { "id": "buy-movie-tickets-and-set-reminders-from-your-calendar", "title": "Buy movie tickets and set reminders from your calendar", "summary": "Real-world thread: user asked their Meta Muse agent to build a custom skill for consistent theater bookings. The skill reviews Someone's calendar, confirms suitable movie dates and times, recalls preferred seat locations, purchases the ticket via the assembled-in Link integration and wallet, adds the reservation to the calendar, and sends a departure reminder that factors in traffic. The skill executes the full sequence on demand with no further reported outcomes or metrics.", "agent": "Meta Muse", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/JJEnglert/status/2108260489197130058", "prompt": "Assistant mode: buy movie tickets and set reminders from your calendar. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/buy-movie-tickets-and-set-reminders-from-your-calendar.html" }, { "id": "build-a-budgeting-app-from-a-single-prompt", "title": "Build a budgeting app from a single prompt", "summary": "As described in the source, as an early test of Replit Agent, The builder gave it one long prompt describing a budgeting tool: monthly budgets per category, a dashboard with pie and line charts, an expense log, and local data storage. They then refined it with 7-8 more prompts over about 20 minutes into 'Budget Buddy'. It reached a working prototype in roughly 20-30 minutes.", "agent": "Replit Agent", "topic": "Finance", "source": "Blog", "url": "https://justinyjtan.substack.com/p/building-with-replit-agent-low-coders-field-notes", "prompt": "Finance task: build a budgeting app from a single prompt. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/build-a-budgeting-app-from-a-single-prompt.html" }, { "id": "book-flights-and-hotels-stopping-at-payment-for-approval", "title": "Book flights and hotels, stopping at payment for approval", "summary": "Community report: boris Cherny put his flight preferences in Cowork instructions and let Opus 4.7 book while he kept working in Claude Code. The guide's setup is Claude in Chrome with browser actions allowed, an Expedia connector, and a Flight Booker project. Cherny said Opus 4.", "agent": "Claude Cowork", "topic": "Travel & Booking", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49627218", "prompt": "Plan: book flights and hotels, stopping at payment for approval. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/book-flights-and-hotels-stopping-at-payment-for-approval.html" }, { "id": "book-a-flight-end-to-end-through-an-agent", "title": "Book a flight end-to-end through an agent", "summary": "Case study takeaway: user added the Flightclaw MCP URL to Claude, ChatGPT or Cursor afterward signed in with an email code. Asked the agent to book a flight; it searched ~300 airlines on its own and returned one secure checkout link. Agent returned a booking reference following payment.", "agent": "Claude", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/craigweiss/status/2107238515553808850", "prompt": "Plan: book a flight end-to-end through an agent. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 61, "page": "https://agentsightings.com/case/book-a-flight-end-to-end-through-an-agent.html" }, { "id": "zirtual-used-artisan-s-ai-bdr-ava-to-triple-monthly-leads-and-generate-80-positive", "title": "Zirtual used Artisan’s AI BDR Ava to triple monthly leads and generate 80 positive replies in three months", "summary": "Zirtual used Artisan’s AI BDR Ava to run personalized outbound. The official customer story says it tripled reply rates versus Apollo, generated 80 positive replies in three months, and tripled its monthly leads.", "agent": "Artisan Ava", "topic": "Sales & Marketing", "source": "Case study (Artisan)", "url": "https://artisan.co/customers/zirtual", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Artisan Ava.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/zirtual-used-artisan-s-ai-bdr-ava-to-triple-monthly-leads-and-generate-80-positive.html" }, { "id": "vinge-scaled-harvey-to-all-attorneys-with-over-90-saying-it-adds-value", "title": "Vinge scaled Harvey to all attorneys, with over 90% saying it adds value", "summary": "Vinge’s initial Harvey pilot sparked strong engagement, and the firm has now scaled access across all attorneys and introduced AI task forces within practice groups to surface use cases. Harvey is woven into daily life at the firm. Over 90% of Vinge attorneys report that Harvey adds value to their work and output.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/vinge", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/vinge-scaled-harvey-to-all-attorneys-with-over-90-saying-it-adds-value.html" }, { "id": "university-of-iowa-health-care-deployed-nabla-s-ambient-ai-and-has-generated-over", "title": "University of Iowa Health Care deployed Nabla’s ambient AI and has generated over 470,000 encounter notes", "summary": "University of Iowa Health Care deployed Nabla’s ambient AI at scale and has generated over 470,000 encounter notes to date, according to the official case study.", "agent": "Nabla", "topic": "Productivity", "source": "Case study (Nabla)", "url": "https://nabla.com/case-studies/iowa-case", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Nabla.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/university-of-iowa-health-care-deployed-nabla-s-ambient-ai-and-has-generated-over.html" }, { "id": "unitech-used-11x-to-automate-lead-response-and-generate-35-of-pipeline-in-90-days", "title": "Unitech used 11x to automate lead response and generate 35% of pipeline in 90 days", "summary": "Unitech used 11x to automate lead response. The official case study reports that 11x generated 35% of pipeline in 90 days.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/unitech", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/unitech-used-11x-to-automate-lead-response-and-generate-35-of-pipeline-in-90-days.html" }, { "id": "tiang-partners-attorneys-save-more-than-10-hours-a-week-with-harvey-on-review-rese", "title": "Tiang & Partners attorneys save more than 10 hours a week with Harvey on review, research and translation", "summary": "Harvey has saved Tiang & Partners’ attorneys more than 10 hours per week on tasks such as document review, legal research and translation. During deployment, the firm created rules, protocols, e-forms, quizzes and a live activation briefing, consolidated resources in SharePoint, and used Harvey to co-write high-quality content.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/tiang-and-partners", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/tiang-partners-attorneys-save-more-than-10-hours-a-week-with-harvey-on-review-rese.html" }, { "id": "the-adecco-group-rolled-out-harvey-to-100-lawyers-for-contract-review-policy-draft", "title": "The Adecco Group rolled out Harvey to 100 lawyers for contract review, policy drafting and cross-border research", "summary": "In 2024, The Adecco Group’s Legal & Compliance team tested multiple generative AI platforms on real use cases such as contract review, policy drafting and cross-border research, then began rolling out Harvey in mid-2024, initially equipping 100 lawyers with licenses. The team said Harvey stood out for its interface, legal precision and ability to handle multilingual, high-volume work, and is embedding it deeper into workflows from contract risk analysis to policy simplification.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/the-adecco-group", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/the-adecco-group-rolled-out-harvey-to-100-lawyers-for-contract-review-policy-draft.html" }, { "id": "sumup-uses-artisan-s-ai-bdr-ava-to-send-976-000-personalized-emails-to-local-smbs", "title": "SumUp uses Artisan’s AI BDR Ava to send 976,000+ personalized emails to local SMBs", "summary": "SumUp uses Artisan’s AI BDR Ava to send 976,000+ personalized emails to local SMBs and generate around 15 positive responses weekly at $60 per lead, according to the official customer story.", "agent": "Artisan Ava", "topic": "Sales & Marketing", "source": "Case study (Artisan)", "url": "https://artisan.co/customers/sumup-case-study", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Artisan Ava.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/sumup-uses-artisan-s-ai-bdr-ava-to-send-976-000-personalized-emails-to-local-smbs.html" }, { "id": "spring-venture-group-lifts-medicare-conversions-25-with-a-vapi-voice-agent", "title": "Spring Venture Group lifts Medicare conversions 25% with a Vapi voice agent", "summary": "Spring Venture Group, which runs a 400-plus-agent Medicare operation, built a voice-AI experience on Vapi connected to its Amazon Connect phone system. The official customer story reports a 25% lift in Medicare conversions with voice AI.", "agent": "Vapi", "topic": "Sales & Marketing", "source": "Case study (Vapi)", "url": "https://vapi.ai/customers/spring-venture-group", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Vapi.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/spring-venture-group-lifts-medicare-conversions-25-with-a-vapi-voice-agent.html" }, { "id": "salesrabbit-used-coderabbit-to-reduce-bugs-30-and-increase-velocity-25-on-a-legacy", "title": "SalesRabbit used CodeRabbit to reduce bugs 30% and increase velocity 25% on a legacy codebase", "summary": "After an acquisition left it with a legacy codebase and a high defect rate, SalesRabbit used CodeRabbit to improve engineering productivity and consistency across a complex, multi-language codebase. The official case study reports bugs fell 30% and velocity rose 25%.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/how-salesrabbit-reduced-bugs-by-30-and-increased-velocity-by-25", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/salesrabbit-used-coderabbit-to-reduce-bugs-30-and-increase-velocity-25-on-a-legacy.html" }, { "id": "saastr-used-artisan-s-ai-bdr-to-send-47-000-personalized-emails-at-a-4-4-positive", "title": "SaaStr used Artisan’s AI BDR to send 47,000+ personalized emails at a 4.4% positive reply rate", "summary": "SaaStr used Artisan’s AI BDR to send 47,000+ personalized emails, achieving a 4.4% positive reply rate, 49% social-media acceptance and new revenue in weeks, according to the official customer story.", "agent": "Artisan Ava", "topic": "Sales & Marketing", "source": "Case study (Artisan)", "url": "https://artisan.co/customers/saastr", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Artisan Ava.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/saastr-used-artisan-s-ai-bdr-to-send-47-000-personalized-emails-at-a-4-4-positive.html" }, { "id": "oxycell-used-bland-to-scale-to-1-5m-a-month-with-no-employees", "title": "Oxycell used Bland to scale to $1.5M a month with no employees", "summary": "Since using Bland, Oxycell saw an 81.6% month-over-month revenue increase and scaled to $1.5M a month without employees, according to the official customer story.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/oxycell", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/oxycell-used-bland-to-scale-to-1-5m-a-month-with-no-employees.html" }, { "id": "oak-hill-advisors-unlocks-6x-roi-with-hebbia", "title": "Oak Hill Advisors unlocks 6x ROI with Hebbia", "summary": "Oak Hill Advisors uses Hebbia in its investment work. The official customer story reports that the firm unlocked 6x ROI with Hebbia.", "agent": "Hebbia", "topic": "Research & Data", "source": "Case study (Hebbia)", "url": "https://hebbia.com/customers/oha", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Hebbia.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/oak-hill-advisors-unlocks-6x-roi-with-hebbia.html" }, { "id": "more-than-80-of-cuatrecasas-lawyers-use-harvey-daily-for-research-drafting-and-doc", "title": "More than 80% of Cuatrecasas lawyers use Harvey daily for research, drafting and document review", "summary": "Cuatrecasas uses Harvey daily across the firm to help lawyers think, analyze and deliver with greater precision and speed, as part of its CELIA Project (Cuatrecasas Legal Expert in AI). Harvey powers legal research, drafting and document review through tools customized to the firm’s workflows. The page says more than 80% of Cuatrecasas lawyers use Harvey daily, generating over 3,300 prompts, and that within weeks every lawyer knew how to prompt efficiently.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/cuatrecasas", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/more-than-80-of-cuatrecasas-lawyers-use-harvey-daily-for-research-drafting-and-doc.html" }, { "id": "masin-projects-increased-case-capacity-by-35-after-rolling-out-harvey-for-document", "title": "Masin Projects increased case capacity by 35% after rolling out Harvey for document review", "summary": "Masin Projects implemented Harvey across its global offices, and the team quickly adopted Harvey’s document review and analysis tools in day-to-day workflows. With Harvey, Masin has increased its team’s case capacity by 35%. A partner said Harvey lets the firm deliver high-quality expertise on a competitive timeline.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/masin-project", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/masin-projects-increased-case-capacity-by-35-after-rolling-out-harvey-for-document.html" }, { "id": "mapped-used-11x-to-book-a-month-of-meetings-weekly-and-increase-pipeline-by-75", "title": "Mapped used 11x to book a month of meetings weekly and increase pipeline by 75%", "summary": "Mapped used 11x to automate time-consuming research and message generation for outbound. The official case study says the company booked a month of meetings weekly and increased pipeline by 75%, with a vice president saying 11x cut research and message-generation time dramatically.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/mapped", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/mapped-used-11x-to-book-a-month-of-meetings-weekly-and-increase-pipeline-by-75.html" }, { "id": "macfarlanes-rolled-harvey-out-firmwide-with-80-of-lawyers-using-it-regularly", "title": "Macfarlanes rolled Harvey out firmwide, with 80%+ of lawyers using it regularly", "summary": "In 2023, after piloting numerous AI solutions, Macfarlanes integrated Harvey into core operations and became one of the first law firms to roll it out firmwide to all its lawyers. Working practice area by practice area, the Lawtech team drove adoption, with 80%+ of lawyers now using it regularly, including reviews of hundreds of financial instruments and workflows around diligence and contract negotiations.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/macfarlanes", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/macfarlanes-rolled-harvey-out-firmwide-with-80-of-lawyers-using-it-regularly.html" }, { "id": "mmb-networks-increased-qualified-meetings-5x-with-11x-s-automated-outbound", "title": "MMB Networks increased qualified meetings 5x with 11x’s automated outbound", "summary": "MMB Networks used 11x’s automated outbound and increased qualified meetings 5x, according to the official case study.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/mmb-networks", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/mmb-networks-increased-qualified-meetings-5x-with-11x-s-automated-outbound.html" }, { "id": "king-wood-mallesons-rolled-harvey-out-firmwide-after-a-200-lawyer-six-week-experim", "title": "King & Wood Mallesons rolled Harvey out firmwide after a 200-lawyer, six-week experiment", "summary": "King & Wood Mallesons ran a six-week experiment with more than 200 lawyers, testing Harvey against ten criteria tied to efficiency, effectiveness and ease of use. The firm identified 284 real use cases across litigation, banking and finance, M&A, real estate and projects, and tax, then rolled Harvey out firmwide after seeing rapid proof of value and demand for a broader rollout.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/kwm", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/king-wood-mallesons-rolled-harvey-out-firmwide-after-a-200-lawyer-six-week-experim.html" }, { "id": "instawork-runs-50x-more-minutes-of-voice-screening-per-month-with-vapi", "title": "Instawork runs 50x more minutes of voice screening per month with Vapi", "summary": "Instawork uses Vapi to run voice screening at scale. The official customer story reports that it now runs 50x more minutes of voice screening per month with Vapi.", "agent": "Vapi", "topic": "Customer Support", "source": "Case study (Vapi)", "url": "https://vapi.ai/customers/instawork", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Vapi.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/instawork-runs-50x-more-minutes-of-voice-screening-per-month-with-vapi.html" }, { "id": "ihfa-automates-4-000-inbound-calls-a-day-with-bland-and-reports-750k-a-year-in-sav", "title": "IHFA automates 4,000 inbound calls a day with Bland and reports $750k a year in savings", "summary": "A 50-year-old financial institution, IHFA, uses Bland to automate 4,000 inbound calls a day after replacing its IVR. The official customer story reports $750k a year in savings.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/ihfa", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/ihfa-automates-4-000-inbound-calls-a-day-with-bland-and-reports-750k-a-year-in-sav.html" }, { "id": "gupshup-used-11x-to-automate-outbound-and-produced-a-50-increase-in-sqls-per-sdr", "title": "Gupshup used 11x to automate outbound and produced a 50% increase in SQLs per SDR", "summary": "Before 11x, Gupshup’s SDR team handled outbound entirely manually. It implemented 11x to automate outbound end to end, from research and targeting to messaging and inbox deliverability, with 11x’s Alice handling time-consuming outbound work so SDRs can focus on engaged prospects. Since implementing 11x, Gupshup has produced a 50% increase in SQLs per SDR.", "agent": "11x Alice", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/gupshup", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x Alice.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/gupshup-used-11x-to-automate-outbound-and-produced-a-50-increase-in-sqls-per-sdr.html" }, { "id": "giliberti-triscornia-uses-harvey-document-analysis-to-reclaim-7-10-hours-a-week-of", "title": "Giliberti Triscornia uses Harvey document analysis to reclaim 7–10 hours a week of partner time", "summary": "Milan M&A firm Giliberti Triscornia adopted Harvey’s document analysis and comparison capabilities so partners can get deal intelligence from a Vault of precedents and prior deal documents. The firm rolled it out gradually, starting with a small group of tech-forward lawyers, and developed internal guidelines for responsible use. The page says the team reclaimed 7–10 hours per week of senior lawyer time.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/giliberti-triscornia", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/giliberti-triscornia-uses-harvey-document-analysis-to-reclaim-7-10-hours-a-week-of.html" }, { "id": "foley-hoag-completed-a-firmwide-harvey-rollout-in-under-a-month-with-three-quarter", "title": "Foley Hoag completed a firmwide Harvey rollout in under a month, with three-quarters of staff using it weekly", "summary": "Foley Hoag completed a firmwide rollout of Harvey in under one month, paired with mandatory ethics training and a coordinated communications program sponsored by managing partners and the executive committee. The firm launched a Harvey intranet hub, office hours, AI ambassadors and short peer-sharing segments. Today, over three-quarters of Foley Hoag lawyers and staff use Harvey weekly.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/foley-hoag", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/foley-hoag-completed-a-firmwide-harvey-rollout-in-under-a-month-with-three-quarter.html" }, { "id": "fleetworks-runs-more-than-10-000-ai-calls-a-day-on-vapi", "title": "Fleetworks runs more than 10,000 AI calls a day on Vapi", "summary": "Fleetworks uses Vapi to run more than 10,000 AI calls a day and stopped building its own voice infrastructure, freeing more than 100 engineering hours, according to the official customer story.", "agent": "Vapi", "topic": "Customer Support", "source": "Case study (Vapi)", "url": "https://vapi.ai/customers/fleetworks", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Vapi.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/fleetworks-runs-more-than-10-000-ai-calls-a-day-on-vapi.html" }, { "id": "fischer-uses-harvey-vault-on-m-a-data-rooms-and-cuts-review-time-by-more-than-80", "title": "FISCHER uses Harvey Vault on M&A data rooms and cuts review time by more than 80%", "summary": "After a pilot, FISCHER partnered with Harvey to tailor use cases, integrate with internal systems and run a phased rollout. In a recent M&A transaction, a team of associates used Vault to process the data room in a fraction of the usual time; it flagged risks, benchmarked findings and delivered structured summaries, reducing review time by more than 80%. Harvey now supports core workflows including high-stakes litigation, where lawyers use it to synthesize evidence.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/fischer", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/fischer-uses-harvey-vault-on-m-a-data-rooms-and-cuts-review-time-by-more-than-80.html" }, { "id": "dropbox-s-legal-team-uses-spellbook-to-keep-more-contract-work-in-house", "title": "Dropbox’s legal team uses Spellbook to keep more contract work in-house", "summary": "More than 700 million people use Dropbox, and its legal team uses Spellbook to keep more work in-house. A lawyer who used to hunt for precedents now hands a brief to Spellbook and gets tailored language back with reasoning, then edits from there. In one case he gave Spellbook an existing template, asked it to flip the contract, and it rebuilt the contract from the other side. Table formatting that took 15 to 20 minutes now takes seconds.", "agent": "Spellbook", "topic": "Productivity", "source": "Case study (Spellbook)", "url": "https://spellbook.com/stories/dropbox", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Spellbook.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/dropbox-s-legal-team-uses-spellbook-to-keep-more-contract-work-in-house.html" }, { "id": "deutsche-telekom-uses-harvey-for-document-analysis-contract-comparisons-drafting-a", "title": "Deutsche Telekom uses Harvey for document analysis, contract comparisons, drafting and translations", "summary": "Deutsche Telekom implemented Harvey across its German Legal, Compliance and Data Protection departments. General Counsel Claudia Junker describes Harvey as a Swiss Army knife that simplifies document analysis, contract comparisons, drafting and translations. Attorneys now reclaim an estimated up to five hours per week for strategic planning, detailed document reviews and proactive risk management.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/deutsche-telekom", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/deutsche-telekom-uses-harvey-for-document-analysis-contract-comparisons-drafting-a.html" }, { "id": "cookunity-used-artisan-s-ai-bdr-ava-to-send-100-000-personalized-outbound-emails", "title": "CookUnity used Artisan’s AI BDR Ava to send 100,000+ personalized outbound emails", "summary": "CookUnity used Artisan’s AI BDR Ava to send 100,000+ personalized outbound emails at $45 per lead and save reps a full day of research weekly, according to the official customer story.", "agent": "Artisan Ava", "topic": "Sales & Marketing", "source": "Case study (Artisan)", "url": "https://artisan.co/customers/cookunity-case-study", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Artisan Ava.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/cookunity-used-artisan-s-ai-bdr-ava-to-send-100-000-personalized-outbound-emails.html" }, { "id": "chain-of-events-automates-the-output-of-five-bdrs-with-artisan-and-reports-20x-roi", "title": "Chain of Events automates the output of five BDRs with Artisan and reports 20x ROI", "summary": "Chain of Events used Artisan to automate the work of five human BDRs, streamlining workflows. The official customer story reports 20x ROI.", "agent": "Artisan Ava", "topic": "Sales & Marketing", "source": "Case study (Artisan)", "url": "https://artisan.co/customers/chainofevents", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Artisan Ava.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/chain-of-events-automates-the-output-of-five-bdrs-with-artisan-and-reports-20x-roi.html" }, { "id": "carvana-scales-harvey-from-a-19-person-pilot-to-more-than-70-professionals", "title": "Carvana scales Harvey from a 19-person pilot to more than 70 professionals", "summary": "Carvana’s Legal Department piloted Harvey with 19 participants and has since scaled it to more than 70 professionals across Legal, Government Affairs, Real Estate, Financial Reporting and Investor Relations. Harvey sits at the core of a legal engine that connects precedent, drafting and review through integrations with Microsoft and iManage. Carvana estimates that each of its lawyers now reclaims 7–10 hours every week.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/carvana", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/carvana-scales-harvey-from-a-19-person-pilot-to-more-than-70-professionals.html" }, { "id": "canibuild-uses-11x-as-the-execution-layer-for-inbound-and-outbound-converting-over", "title": "Canibuild uses 11x as the execution layer for inbound and outbound, converting over 50% of demos", "summary": "Before 11x, Canibuild lacked a consistent outbound engine and inbound leads could sit for hours or days. It implemented 11x to automate and optimize go-to-market workflows across channels, including inbound follow-up and qualification. The chief revenue operations officer called 11x the execution layer behind inbound and outbound motions, and the company now converts over 50% of demos to subscriptions.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/canibuild", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/canibuild-uses-11x-as-the-execution-layer-for-inbound-and-outbound-converting-over.html" }, { "id": "cabrank-legal-used-bland-to-automate-legal-intake-and-increased-revenue-by-30", "title": "CabRank Legal used Bland to automate legal intake and increased revenue by 30%", "summary": "CabRank Legal used Bland to eliminate missed calls, automate legal intake, and increase revenue by 30%, according to the official customer story.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/cabrank", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/cabrank-legal-used-bland-to-automate-legal-intake-and-increased-revenue-by-30.html" }, { "id": "cms-reached-95-harvey-adoption-after-a-300-lawyer-pilot-on-live-matters", "title": "CMS reached 95% Harvey adoption after a 300-lawyer pilot on live matters", "summary": "CMS ran an initial trial and then a twelve-month pilot with 300 lawyers across multiple practice areas. Lawyers tested Harvey on real matters — reviewing contracts, summarizing documents and extracting insights from curated knowledge sources. The official story describes how the firm reached 95% adoption as use spread across jurisdictions and practice groups.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/cms", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/cms-reached-95-harvey-adoption-after-a-300-lawyer-pilot-on-live-matters.html" }, { "id": "bpifrance-deployed-agentic-ai-across-500-employees-with-artefact-and-dust", "title": "Bpifrance deployed agentic AI across 500 employees with Artefact and Dust", "summary": "Bpifrance deployed agentic AI across 500 employees with Artefact and Dust, according to the official Dust customer story.", "agent": "Dust", "topic": "Productivity", "source": "Case study (Dust)", "url": "https://dust.tt/customers/how-bpifrance-deployed-agentic-ai-across-500-employees-with-artefact-and-dust", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Dust.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/bpifrance-deployed-agentic-ai-across-500-employees-with-artefact-and-dust.html" }, { "id": "bitfury-s-in-house-legal-team-uses-harvey-to-draft-transactions-and-run-investment", "title": "Bitfury’s in-house legal team uses Harvey to draft transactions and run investment diligence", "summary": "Bitfury’s in-house legal department uses Harvey across drafting, investment diligence and expertise development. Lawyers draft and refine transaction documents in Harvey for Word and prepare a substantially complete work product, typically around 80% of the way to a final draft, before engaging outside counsel only for review. Without Harvey, the department estimates it would need at least three more full-time lawyers plus higher outside-counsel spend.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/bitfury", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/bitfury-s-in-house-legal-team-uses-harvey-to-draft-transactions-and-run-investment.html" }, { "id": "b-cremades-asociados-uses-harvey-for-document-review-data-analysis-and-case-prepar", "title": "B. Cremades & Asociados uses Harvey for document review, data analysis and case preparation", "summary": "B. Cremades & Asociados, a global arbitration and litigation firm, uses Harvey for labor-intensive tasks such as document review, data analysis and case preparation. The page reports a 90% efficiency boost in critical document review tasks and 7 hours saved per attorney per week. In a construction arbitration, Harvey analyzed thousands of invoices, converted currencies, calculated interest, and produced an organized chart in minutes.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/b-cremades-y-asociados", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/b-cremades-asociados-uses-harvey-for-document-review-data-analysis-and-case-prepar.html" }, { "id": "apiday-cut-prospect-enrichment-from-7-days-to-2-hours-with-dust", "title": "Apiday cut prospect enrichment from 7 days to 2 hours with Dust", "summary": "Apiday used Dust and Idoption to cut prospect enrichment from 7 days to 2 hours, according to the official Dust customer story.", "agent": "Dust", "topic": "Sales & Marketing", "source": "Case study (Dust)", "url": "https://dust.tt/customers/how-apiday-cut-prospect-enrichment-from-7-days-to-2-hours-with-dust-and-and-idoption", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Dust.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/apiday-cut-prospect-enrichment-from-7-days-to-2-hours-with-dust.html" }, { "id": "ansarada-generated-58-opportunities-in-six-months-with-11x-including-new-icps-and", "title": "Ansarada generated 58 opportunities in six months with 11x, including new ICPs and regions", "summary": "Ansarada used 11x to generate pipeline in new ideal-customer profiles and regions. The official case study reports 58 opportunities in six months with 11x.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/ansarada", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/ansarada-generated-58-opportunities-in-six-months-with-11x-including-new-icps-and.html" }, { "id": "american-way-health-replaced-its-call-center-with-bland-voice-agents-and-raised-tr", "title": "American Way Health replaced its call center with Bland voice agents and raised transfer rates from 25% to 45%", "summary": "After replacing its call center with AI voice agents, American Way Health increased transfer rates from 25% to 45%, according to the official Bland customer story, which also describes the company adding substantial revenue by automating calls.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/american-way-health", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/american-way-health-replaced-its-call-center-with-bland-voice-agents-and-raised-tr.html" }, { "id": "amazon-ring-moved-every-inbound-call-to-vapi-and-saw-csat-go-up", "title": "Amazon Ring moved every inbound call to Vapi and saw CSAT go up", "summary": "Amazon Ring moved every inbound call to Vapi. The official customer story says that when Ring customers call in they get faster, high-quality support, and that CSAT went up.", "agent": "Vapi", "topic": "Customer Support", "source": "Case study (Vapi)", "url": "https://vapi.ai/customers/amazon-ring", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Vapi.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/amazon-ring-moved-every-inbound-call-to-vapi-and-saw-csat-go-up.html" }, { "id": "alpha-drive-answers-more-than-12-000-dealership-calls-a-day-on-bland", "title": "Alpha Drive answers more than 12,000 dealership calls a day on Bland", "summary": "Alpha Drive now answers more than 12,000 dealership calls a day on Bland, after moving hundreds of customers off a fragmented AI setup almost overnight, according to the official customer story.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/alpha-drive", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/alpha-drive-answers-more-than-12-000-dealership-calls-a-day-on-bland.html" }, { "id": "93-of-dentsu-lawyers-use-harvey-weekly-saving-an-estimated-4-to-10-hours-each", "title": "93% of Dentsu lawyers use Harvey weekly, saving an estimated 4 to 10 hours each", "summary": "Eighteen months into its Harvey deployment, Dentsu’s legal and compliance team reports that 93% of lawyers use Harvey weekly, saving an estimated 4 to 10 hours per week per lawyer. The team moved quickly after a senior technology stakeholder introduced Harvey, finding that the platform understood the pressures the function was under.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/dentsu", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 60, "page": "https://agentsightings.com/case/93-of-dentsu-lawyers-use-harvey-weekly-saving-an-estimated-4-to-10-hours-each.html" }, { "id": "uklash-automates-one-in-five-subscription-cancellations-end-to-end-with-gorgias-ai", "title": "UKLASH automates one in five subscription cancellations end to end with Gorgias AI Agent Actions", "summary": "UKLASH's Gorgias AI Agent could answer questions but not act. With Actions, it moved from answering to resolving real requests, including subscription cancellations, pause and skip options, shipping-address updates, refunds, reships and fulfilment holds, automating one in five subscription cancellations end to end. The CX team now spends more time on retention, analytics, follow-ups and higher-empathy conversations.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/uklash", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/uklash-automates-one-in-five-subscription-cancellations-end-to-end-with-gorgias-ai.html" }, { "id": "trove-brands-cuts-misshipments-by-70-with-gorgias-ai-agent-processing-cancellation", "title": "Trove Brands cuts misshipments by 70% with Gorgias AI Agent processing cancellations", "summary": "During viral product drops, Trove Brands' 20-person team could not always process cancellations before the warehouse shipped, which led to unwanted charges, fulfilment costs and returns. Trove Brands implemented Gorgias AI Agent to process cancellations instantly and reply to customers within minutes when its policy allows, cutting misshipments by 70%.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/trove-brands", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/trove-brands-cuts-misshipments-by-70-with-gorgias-ai-agent-processing-cancellation.html" }, { "id": "tushy-uses-gorgias-shopping-assistant-for-pre-sales-help-with-190-higher-chat-conv", "title": "TUSHY uses Gorgias Shopping Assistant for pre-sales help, with 190% higher chat conversion", "summary": "TUSHY sells bidets, which are not mainstream, so shoppers need education and worry about compatibility and installation. It introduced Gorgias Shopping Assistant for one-to-one pre-sales assistance, giving measurement and fit guidance, installation support and product recommendations to build customer confidence and turn conversations into conversions. The case title reports a 190% higher chat conversion rate.", "agent": "Gorgias Shopping Assistant", "topic": "Shopping", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/tushy", "prompt": "I want an assistant to help shoppers pick the right product and answer their questions while they browse. The tool in the source case was Gorgias Shopping Assistant.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/tushy-uses-gorgias-shopping-assistant-for-pre-sales-help-with-190-higher-chat-conv.html" }, { "id": "rakuten-france-runs-80-notion-custom-agents-so-every-team-can-build-automation", "title": "Rakuten France runs 80+ Notion Custom Agents so every team can build automation", "summary": "Rakuten France's four-person AI team could not be everywhere, and workflows built by one person tended to break when they changed roles. It moved to Notion Custom Agents so anyone can build automation; more than 80 agents now run across the company and automation no longer depends on a central team.", "agent": "Notion Custom Agents", "topic": "Productivity", "source": "Case study (Notion)", "url": "https://notion.com/customers/rakuten-france", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Notion Custom Agents.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/rakuten-france-runs-80-notion-custom-agents-so-every-team-can-build-automation.html" }, { "id": "hexaware-uses-elastic-ai-assistant-to-retrieve-kpi-data-and-charts-for-managed-ser", "title": "Hexaware uses Elastic AI Assistant to retrieve KPI data and charts for managed-services teams", "summary": "Hexaware, an India-based IT services firm with 30,000 employees, uses Elastic AI Assistant and Elastic Observability in IT operations. Teams on managed-service customer projects reported a 50% improvement in operational efficiency with the assistant, and employees can retrieve KPI data and request customised charts in minutes rather than hours. Elastic Observability reduced false positives by 75%, including one case where they fell from 1,000 a week to 244.", "agent": "Elastic AI Assistant", "topic": "DevOps & Infra", "source": "Case study (Elastic)", "url": "https://elastic.co/customers/hexaware", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Elastic AI Assistant.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/hexaware-uses-elastic-ai-assistant-to-retrieve-kpi-data-and-charts-for-managed-ser.html" }, { "id": "european-commission-builds-the-self-hosted-ai-ec-platform-on-haystack", "title": "European Commission builds the self-hosted AI@EC platform on Haystack", "summary": "After its first generative AI project, GPT@EC, a conversational AI assistant run on the Commission's own data and systems, the European Commission found it lacked a platform to build, govern and scale AI. With deepset it built the self-hosted AI@EC Platform on the Haystack Enterprise Platform. Key metrics listed are 68 builders creating AI applications, 29 Director Generals running AI pipelines and 316 pipelines in production or ready for rollout.", "agent": "Haystack Enterprise Platform", "topic": "Knowledge & Notes", "source": "Case study (deepset)", "url": "https://deepset.ai/case-studies/european-commission-deepset", "prompt": "I want an assistant that answers staff questions from our own documents and cites where each answer came from. The tool in the source case was Haystack Enterprise Platform.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/european-commission-builds-the-self-hosted-ai-ec-platform-on-haystack.html" }, { "id": "blackstone-runs-factory-s-coding-agents-inside-its-own-data-centre-with-a-choice-o", "title": "Blackstone runs Factory's coding agents inside its own data centre with a choice of models", "summary": "Blackstone wants AI to make its people more effective while keeping security and enterprise controls. Two requirements shaped its choice of Factory: agents had to run inside its own data centre under its control and observation, and it needed to keep its choice of models. Factory's Droid runtime can run in Factory's cloud, on a customer's own infrastructure, or in a fully air-gapped environment.", "agent": "Factory Droid", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/blackstone", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory Droid.", "added": "2026-11-13", "interest": 60, "page": "https://agentsightings.com/case/blackstone-runs-factory-s-coding-agents-inside-its-own-data-centre-with-a-choice-o.html" }, { "id": "remarkable-makes-their-mark-with-agent-first-service-and-it-help", "title": "reMarkable makes their mark with agent-first service and IT help.", "summary": "With Agentforce, reMarkable delivers 24/7 customer service and employee IT support in Slack. reMarkable makes their mark with agent-first service and IT help. Since launching their first product in 2017, they’ve sold over 3 million units, generated more than $300 million in revenue, and reached a $1 billion valuation. Each month, reMarkable handles more than 27,000 service cases, and sustaining a high level of care with a fully human support model proved difficult.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/remarkable", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/remarkable-makes-their-mark-with-agent-first-service-and-it-help.html" }, { "id": "monday-service-langsmith-building-a-code-first-evaluation-strategy-from", "title": "monday Service + LangSmith: Building a Code-First Evaluation Strategy from Day 1", "summary": "Learn how monday Service developed an eval-driven development framework for their customer-facing service agents. Case Studies LangSmith monday Service + LangSmith: Building a Code-First Evaluation Strategy from Day 1 The LangChain Team February 18, 2026 10 min Go back to blog Create agents Create agents Share [This is a guest post from our friends at Monday.com driving eval strategy for their customer-facing AI service agents, led by Gal Ben Arieh (Group Tech Lead). Thank you for your contribution!] Many teams treat evaluation as a last-mile check, but we made it a Day 0 requirement.", "agent": "Claude Code", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-monday", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/monday-service-langsmith-building-a-code-first-evaluation-strategy-from.html" }, { "id": "wordsmith-uses-claude-to-transform-legal-operations-from-4-day-bottlenecks", "title": "Wordsmith uses Claude to transform legal operations from 4-day bottlenecks to 4-minute workflows", "summary": "“Not all AI is created equally when you’re a lawyer and you care about the output,” explained Ross McNairn, CEO of Wordsmith. Wordsmith turns 4-day contract reviews into 4 minutes. Founded by CEO Ross McNairn, a former lawyer turned CTO, the company serves thousands of legal teams from Fortune 500 companies to leading technology firms.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/wordsmith", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/wordsmith-uses-claude-to-transform-legal-operations-from-4-day-bottlenecks.html" }, { "id": "wondr-health-scales-trusted-health-coaching-with-claude", "title": "Wondr Health scales trusted health coaching with Claude", "summary": "To build the answer, Wondr Health brought in Blank Metal , an AI-native engineering firm that helps enterprises take AI from pilot to production and runs its own operations on Claude before deploying anything for a client. Wondr Health compressed 30-60 minute onboarding into a 10-minute coaching conversation. Participants arrive at program launch with questions about what they signed up for and how the program will help them, and the trust-building that historically took a human coach 30 to 60 minutes now happens in a 10-minute digital window.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/wondr-health", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/wondr-health-scales-trusted-health-coaching-with-claude.html" }, { "id": "wiz-migrates-a-50-000-line-codebase-with-claude-code-achieving-2x", "title": "Wiz migrates a 50,000-line codebase with Claude Code, achieving 2x performance gains", "summary": "The partnership with Anthropic runs across several layers — the team uses Claude Code for engineering work, and Wiz’s broader AI platform (including its ASKI agentic platform and Mikaii assistant) is built on Claude models via Amazon Bedrock. Wiz migrated 50,000 lines of Python in 20 hours. As Liron Levin, a software engineer on the DSPM team, explained: “If you go to Reddit or any other blog, you will see tons of questions like ‘how do I solve this in Go?’ and they will tell you, you can’t.” The only reliable solution was pypdf, a Python library with over 20 years of development and more than 50,000 lines of code.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/wiz", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/wiz-migrates-a-50-000-line-codebase-with-claude-code-achieving-2x.html" }, { "id": "endress-and-hauser-with-agentforce-support-from-endress-hauser-is-even-more-prec", "title": "With Agentforce, support from Endress+Hauser is even more precise — just like their products.", "summary": "Endress And Hauser — With Agentforce, support from Endress+Hauser is even more precise — just like their products. With Agentforce, support from Endress+Hauser is even more precise — just like their products. A supportive digital workforce will deliver accurate answers to over 47,500 questions a year.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/endress-and-hauser", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/endress-and-hauser-with-agentforce-support-from-endress-hauser-is-even-more-prec.html" }, { "id": "syracuse-university-why-syracuse-university-gave-claude-to-30-000-students-facul", "title": "Why Syracuse University gave Claude to 30,000 students, faculty, and staff", "summary": "Syracuse University deployed Claude to 30,000 students and staff. Q&A | Claude Enterprise Why Syracuse University gave Claude to 30,000 students, faculty, and staff Try Claude Education Trusted, responsible AI tools for students and educators, from personalized learning to research assistance. You’ve been teaching at Syracuse for 30 years.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/syracuse-university", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/syracuse-university-why-syracuse-university-gave-claude-to-30-000-students-facul.html" }, { "id": "warp-rebuilds-the-terminal-for-ai-coding-with-claude", "title": "Warp rebuilds the terminal for AI coding with Claude", "summary": "Warp’s terminal has run 10M Claude Code sessions for 800K developers. Grounded in an open-source terminal with over 60k GitHub stars, developers using Warp run coding agents like Claude Code and Warp Agent locally or in the cloud. “With Sonnet 4, the thing we built began working in a way it never had before.” Zach Bai Head of Product Engineering, Warp The outcome 800K developers, a new audience for the terminal Warp now serves 800K monthly developers. The terminal has run 10 million Claude Code sessions to date, with over 400,000 each week.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/warp", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/warp-rebuilds-the-terminal-for-ai-coding-with-claude.html" }, { "id": "wrtn-pioneers-ai-entertainment-and-storytelling-across-asia-with-claude", "title": "WRTN pioneers AI entertainment and storytelling across Asia with Claude", "summary": "Wrtn — Read the case study to see how they build on the Claude Platform. WRTN serves 4.5 million monthly active users. With Claude, WRTN: Serves 4.5 million monthly active users Provides AI interactions in traditional Korean across entertainment, companionship, and productivity use cases Is rapidly closing the gap with larger competitors in the Asian market Meeting the need for accessible AI South Korea’s AI landscape reveals a significant divide in user adoption.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/wrtn", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/wrtn-pioneers-ai-entertainment-and-storytelling-across-asia-with-claude.html" }, { "id": "vibecode-accelerates-mobile-app-development-with-claude", "title": "Vibecode accelerates mobile app development with Claude", "summary": "Vibecode users build production apps from their phone for $100. Case study | Claude Platform Vibecode accelerates mobile app development with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: North America Build apps for $100 vs. traditional development typically costing $10K–$50K Months to under 1 hour Time from idea to App Store publication Introducing Claude Opus 4.6 We’re upgrading our smartest model.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vibecode", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/vibecode-accelerates-mobile-app-development-with-claude.html" }, { "id": "vapi-turns-natural-language-into-production-voice-agents-with-claude", "title": "Vapi turns natural language into production voice agents with Claude", "summary": "Vapi makes users 3x more likely to reach deep activation. The platform exposes more than a dozen configuration points because the use cases demand it: a healthcare company with strict data residency requirements handling 250,000 monthly patient calls and a labor marketplace screening 50,000 applicants a month have almost nothing in common architecturally, but both run on Vapi.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vapi", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/vapi-turns-natural-language-into-production-voice-agents-with-claude.html" }, { "id": "trellix-deploys-autonomous-security-agents-with-claude-in-amazon-bedrock", "title": "Trellix deploys autonomous security agents with Claude in Amazon Bedrock", "summary": "Trellix saves 8 hours for every 100 security alerts processed. For every 100 alerts analyzed, it’s eight hours worth of a person’s time saved.” For a typical customer, this translates to value equivalent to hiring 10 additional security analysts—a compelling advantage when skilled security talent is limited.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/trellix", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/trellix-deploys-autonomous-security-agents-with-claude-in-amazon-bedrock.html" }, { "id": "scale-transforming-finance-with-agentic-ai-at-scale", "title": "Transforming finance with agentic AI at scale", "summary": "Scale — How Vale uses agentic AI to transform finance and tax workflows. To change this, the Finance Data Office team adopted the Databricks Data + AI Platform and Agent Bricks to build governed AI assistants. CUSTOMER STORY Transforming finance with agentic AI at scale 5 Days to get a first version-ready of AI agents (down from experimentation with limited results) ~100 Finance and tax users supported by AI assistants 430+ Insurance policies and 10,000+ tax laws analyzed by agents Vale, one of the world’s largest mining companies, operates across nineteen countries and employs more than 60,000 people.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/vale/agent-bricks", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/scale-transforming-finance-with-agentic-ai-at-scale.html" }, { "id": "tines-transforms-workflow-automation-with-claude-in-amazon-bedrock", "title": "Tines transforms workflow automation with Claude in Amazon Bedrock", "summary": "Tines delivers 10-100x gains on complex data transformations. They use Claude in Amazon Bedrock to help make complex automation accessible to non-technical users while maintaining enterprise-grade flexibility and security. The impact is evident in data transformations, where Claude has helped create what O’Brien calls “a profound usability gain of our product, around 10–100x improvement.” Security analysts now complete instantly what previously required security engineers.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tines", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/tines-transforms-workflow-automation-with-claude-in-amazon-bedrock.html" }, { "id": "thomson-reuters-enhances-tax-guidance-with-claude-in-amazon-bedrock", "title": "Thomson Reuters enhances tax guidance with Claude in Amazon Bedrock", "summary": "For us, AI is a tool to facilitate the distribution of that expertise through our software.” Choosing Claude in Amazon Bedrock for enterprise AI After extensive evaluation against automated and human expert benchmarks, Thomson Reuters selected Claude. Their choice to deploy Claude in Amazon Bedrock emerged from three key factors: To start, Anthropic’s focus on safety aligned with their values. They needed technology to maintain their high standards while making expert knowledge more accessible—empowering users to better discover subject matter expertise from 3,000 domain experts and over 150 years of authoritative content.", "agent": "Amazon Bedrock", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/thomson-reuters", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/thomson-reuters-enhances-tax-guidance-with-claude-in-amazon-bedrock.html" }, { "id": "simplyhealth-claudia-nicholls-byline-the-future-of-service-is-human-and-ai-heres", "title": "The future of service is human and AI. Here’s how we’re building for it.", "summary": "Simplyhealth Claudia Nicholls Byline — Agentforce , our agentic AI solution, can handle high volumes more efficiently - a critical piece of the puzzle with the potential to completely redefine customer service for the better. At Simplyhealth, we’ve spent the last 153 years improving access to healthcare for all in the United Kingdom. Here are four ways we’re building a future where humans and AI work side by side to deliver faster, kinder, more meaningful service: 1.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/simplyhealth-claudia-nicholls-byline", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/simplyhealth-claudia-nicholls-byline-the-future-of-service-is-human-and-ai-heres.html" }, { "id": "united-football-league-the-united-football-league-tackles-game-day-support-for-f", "title": "The United Football League tackles game day support for fans with Agentforce.", "summary": "United Football League — Agentforce instantly answers fan questions and turns football data into powerful insights. Agentforce instantly answers fan questions and turns football data into powerful insights. The graphic states “233k annual conversations” on the left and to the right is a chat interaction between a UFL customer and UFL’s AI agent on details about today’s game including when the gates open and parking. With 200,000 yearly fan requests, a team of 20 reps needed tools to free time for building league-growing relationships.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/united-football-league", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/united-football-league-the-united-football-league-tackles-game-day-support-for-f.html" }, { "id": "mclaren-the-mclaren-f1-team-will-zoom-to-more-strategic-partnerships", "title": "The McLaren F1 Team will zoom to more strategic partnerships with Agentforce.", "summary": "Mclaren — AI agents will automate requests, giving partner managers more time back to focus on building relationships. AI agents will automate requests, giving partner managers more time back to focus on building relationships. Agentforce will help streamline processes for the McLaren F1 Team partners, accelerating response times and enhancing efficiency. For the McLaren F1 Team, a key to building stronger partnerships and making their processes more efficient will be Agentforce — the agentic layer of the Salesforce Platform . These emails will add to the 74 million the McLaren F1 Team has already sent through Marketing Cloud.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mclaren", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/mclaren-the-mclaren-f1-team-will-zoom-to-more-strategic-partnerships.html" }, { "id": "irc-the-international-rescue-committee-turns-fragmented-health-data-into-faster", "title": "The International Rescue Committee turns fragmented health data into faster decisions with Claude", "summary": "The IRC built offline health dashboards with Claude Enterprise, cutting a full day of analysis to under 30 minutes for frontline health teams in Burkina Faso. Sometimes the numbers land in DHIS-2, a digital health system.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/irc", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/irc-the-international-rescue-committee-turns-fragmented-health-data-into-faster.html" }, { "id": "takeda-turns-medical-complexity-into-trusted-clarity-with-agentforce", "title": "Takeda turns medical complexity into trusted clarity with Agentforce", "summary": "See how Takeda uses Agentforce to synthesize more than 3,100 medical documents and handle 25,000 HCP requests with trusted, citation-backed responses. Takeda turns medical complexity into trusted clarity with Agentforce See how Takeda uses Agentforce to synthesize more than 3,100 medical documents and handle 25,000 HCP requests with trusted, citation-backed responses. Built on Agentforce and grounded in Data 360 context and Life Sciences Cloud workflows, SEIMEI and AIMI create a closed-loop system that helps Takeda capture medical knowledge and put it to work when HCPs have complex questions.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/takeda", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/takeda-turns-medical-complexity-into-trusted-clarity-with-agentforce.html" }, { "id": "tahoe-lead-removal-project-cleans-up-lake-tahoe-with-claude", "title": "Tahoe Lead Removal Project cleans up Lake Tahoe with Claude", "summary": "The Tahoe Lead Removal Project needed to understand the historical context of these cables, navigate regulatory frameworks across seven agencies, build a deep understanding of the environmental considerations, and present a compelling case for removal. These cables had been originally laid in 1955, but have been unused since the 1980s, creating a complex environmental and regulatory puzzle, compounded by a lawsuit filed in 2021.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tahoe-lead-removal-project", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/tahoe-lead-removal-project-cleans-up-lake-tahoe-with-claude.html" }, { "id": "studyfetch-powers-ai-driven-personalized-learning-for-millions-of-students-with", "title": "StudyFetch powers AI-driven personalized learning for millions of students with Claude", "summary": "Studyfetch — Read the case study to see how they build on the Claude Platform. “That’s when having an AI tutor by your side—to answer any question—becomes critical.” StudyFetch recognized that solving this challenge required more than just another chatbot or study tool. StudyFetch keeps students on 240-day study streaks. The team saw a significant increase in user satisfaction after upgrading to Claude 3 Haiku, and even more dramatic improvements with Claude 3.5 Sonnet.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/studyfetch", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/studyfetch-powers-ai-driven-personalized-learning-for-millions-of-students-with.html" }, { "id": "spellbook-runs-530-000-contract-reviews-a-month-with-claude", "title": "Spellbook runs 530,000 contract reviews a month with Claude", "summary": "Spellbook’s Claude-powered agents draft and review contracts inside Microsoft Word and compare their terms against the market, and its new autonomous contract management moves agreements through a company before anyone opens them. Spellbook runs 530,000 contract reviews a month. Since launching in 2022, Spellbook has grown to 5,000 customers across 80 countries, from law firms to in-house legal teams at companies like LG, Dropbox, and eBay.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/spellbook", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/spellbook-runs-530-000-contract-reviews-a-month-with-claude.html" }, { "id": "solvely-ai-transforms-global-learning-with-claude", "title": "Solvely.ai transforms global learning with Claude", "summary": "Solvely — Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Solvely.ai transforms global learning with Claude Try Claude Industry: Education Company size: Medium Product: Claude Platform Location: North America #1 education app on App Store with 4.8/5 star rating 8x faster research and creative brainstorming processes Solvely.ai has created an AI learning platform that serves 5+ million students across 120+ countries. Solvely.ai increased pair-coding productivity by 5x.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/solvely", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/solvely-ai-transforms-global-learning-with-claude.html" }, { "id": "smartsheet-builds-conversational-ai-into-work-management-with-claude", "title": "Smartsheet builds conversational AI into work management with Claude", "summary": "Smartsheet hit 1.76M MCP tool calls in 30 days. “Here’s the thing most companies get wrong about AI adoption: they think it’s a tools problem,” said Drew Garner, SVP of AI & Data Platform at Smartsheet. Launched in March 2026, it reached 1,400+ organizations within the first 30 days.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/smartsheet", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/smartsheet-builds-conversational-ai-into-work-management-with-claude.html" }, { "id": "simplyhealth-will-multiply-service-and-sales-capacity-with-agentforce", "title": "Simplyhealth will multiply service and sales capacity with Agentforce.", "summary": "Simplyhealth — AI agents answer FAQs instantly and will provide 24/7 lead management and nurturing. AI agents answer FAQs instantly and will provide 24/7 lead management and nurturing. Simplyhealth is a healthcare services and plan provider, supporting 2.5 million members across the United Kingdom (U.K.). They’ve been improving access to healthcare for over 150 years.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/simplyhealth", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/simplyhealth-will-multiply-service-and-sales-capacity-with-agentforce.html" }, { "id": "sett-scales-gaming-ad-production-with-claude", "title": "Sett scales gaming ad production with Claude", "summary": "Sett cut playable ad production from a week to 75 minutes. Sett uses Claude for creative coding and workflow orchestration Opus 4.5 serves as the core model at the heart of Sett’s architecture, handling the planning and creative coding that brings playable ads to life. The 45-person company based in Tel Aviv serves nearly 50 game studios, from mid-size publishers to top-grossing enterprise studios, helping them overcome creative fatigue and find winning ad concepts faster.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/sett", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/sett-scales-gaming-ad-production-with-claude.html" }, { "id": "sweeping-corp-sca-keeps-streets-clean-and-drivers-safe-with-agentforce", "title": "SCA keeps streets clean and drivers safe with Agentforce.", "summary": "Sweeping Corp — Agentforce will automate their operations for improved speed, safety, and service. With 60 locations across 21 states, SCA delivers fast, reliable services for customers ranging from small municipalities to big construction companies. With over 4,000 requests each month, the lack of a unified system and standardized scheduling process bogged down customer service reps in day-to-day work and caused delays for customers. Drivers were also delayed.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sweeping-corp", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/sweeping-corp-sca-keeps-streets-clean-and-drivers-safe-with-agentforce.html" }, { "id": "rocket-generates-agency-grade-websites-from-a-single-prompt-with-claude", "title": "Rocket generates agency-grade websites from a single prompt with Claude", "summary": "Rocket builds agency-grade websites for $200, not $20,000. Case study | Claude Platform Rocket generates agency-grade websites from a single prompt with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: India $200 vs. ~$20,000 for a comparable website that would take a traditional agency a month to deliver 1M+ users Building websites on the platform Introducing Claude Opus 4.6 We’re upgrading our smartest model.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rocket", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/rocket-generates-agency-grade-websites-from-a-single-prompt-with-claude.html" }, { "id": "replit-democratizes-software-development-with-claude-on-google-cloud", "title": "Replit democratizes software development with Claude on Google Cloud", "summary": "Replit — Read the case study to see how they build on the Claude Platform. Replit reached 50 million users building software without coding. Its AI agent, powered by Claude, has grown that audience to more than 50 million people.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/replit", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/replit-democratizes-software-development-with-claude-on-google-cloud.html" }, { "id": "rcbc-ai-agents-for-service-rcbcs-ai-driven-customer-experience-transformation", "title": "RCBC’s AI-driven customer experience transformation", "summary": "Rcbc Ai Agents For Service — AI INSIGHT 15 May 2026 What's new in AI for Work: features that drive enterprise productivity AI INSIGHT 20 Feb 2026 Parallel Agent Processing AI INSIGHT 16 Jan 2026 Agentic AI Apps AI Solutions Pre-built Applications Ready-to-deploy applications across industries and functions. AI for Banking AI for Healthcare AI for Retail AI for IT AI for HR AI for Recruiting Application Accelerators Leverage pre-built AI agents, templates, and integrations from the Kore.ai Marketplace.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Kore.ai)", "url": "https://kore.ai/customer-stories/rcbc-ai-agents-for-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/rcbc-ai-agents-for-service-rcbcs-ai-driven-customer-experience-transformation.html" }, { "id": "rainn-brings-crisis-support-to-encrypted-messaging-platforms-with-claude", "title": "RAINN brings crisis support to encrypted messaging platforms with Claude", "summary": "We spoke with William about how RAINN’s engineering team uses Claude Code to build infrastructure for crisis support, while still keeping the crisis support itself fully human. A conversation with RAINN’s CTO on expanding encrypted crisis support to Signal in 30 days. Anthropic: You’re CTO of an organization that has supported survivors of sexual violence for over 30 years.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rainn", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/rainn-brings-crisis-support-to-encrypted-messaging-platforms-with-claude.html" }, { "id": "qodo-helps-developers-ship-quality-code-faster-with-claude", "title": "Qodo helps developers ship quality code faster with Claude", "summary": "Qodo — Read the case study to see how they build on the Claude Platform. Qodo reviews 1 million pull requests a quarter. During development, Qodo Gen—an IDE extension with 40,000 monthly active users—automatically generates tests and identifies bugs before code review, catching edge cases early.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/qodo", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/qodo-helps-developers-ship-quality-code-faster-with-claude.html" }, { "id": "prosper-global-qa-prosper-global-on-what-ai-makes-possible-in-humanitarian-work", "title": "Prosper Global on what AI makes possible in humanitarian work", "summary": "Prosper Global Qa — Nayid Orozco is its AI Solutions and Delivery Manager, responsible for the organization’s Claude deployment, from administering the Enterprise workspace to setting the guidelines that govern what data can be used.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/prosper-global-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/prosper-global-qa-prosper-global-on-what-ai-makes-possible-in-humanitarian-work.html" }, { "id": "precina-revolutionizes-diabetes-care-with-agentforce", "title": "Precina revolutionizes diabetes care with Agentforce.", "summary": "With an agent-first approach, Precina delivers daily, personalized diabetes support at scale. Precina revolutionizes diabetes care with Agentforce. Precina transforms healthcare for patients with type 2 diabetes through daily personalized support, targeting lifestyle factors like diet, exercise, and habits to improve outcomes faster. By automating routine tasks and enabling 24/7 support, Agentforce frees providers to focus on high-impact interventions, while saving Precina an estimated $80,000 per year for every 5,000 patients in reduced administrative overhead.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/precina", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/precina-revolutionizes-diabetes-care-with-agentforce.html" }, { "id": "praxis-ai-pioneers-ai-driven-education-with-claude-in-amazon-bedrock", "title": "Praxis AI pioneers AI-driven education with Claude in Amazon Bedrock", "summary": "Praxis drove a full letter-grade lift in class averages. These virtual teaching assistants provide personalized, round-the-clock support to students, improving engagement and performance while alleviating the burden on faculty. “We developed an LLM switcher, and all we had to do was switch our default from OpenAI’s GPT-4 to Claude 3.5 Sonnet and it worked like a charm,” recalled Clarke.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/praxis", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/praxis-ai-pioneers-ai-driven-education-with-claude-in-amazon-bedrock.html" }, { "id": "pictet-turns-weeks-of-work-into-hours-with-claude-code", "title": "Pictet turns weeks of work into hours with Claude Code", "summary": "Pictet — While central teams built with AI, everyone else was left using chat tools for Q&A, and coding assistants gave engineers only limited lift. The 221-year-old financial institution manages around CHF 800 billion for a small number of very large clients rather than millions of accounts. The consultancy built a half-day workshop for Pictet’s own developers, ranging from newcomers to agentic coding to engineers already using Claude Code personally, and delivered it 25 times to groups of around 20 on Pictet’s internal training platform; the first six to eight weeks booked out as soon as the schedule went live.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pictet", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pictet-turns-weeks-of-work-into-hours-with-claude-code.html" }, { "id": "perplexity-delivers-factual-and-relevant-answers-with-claude", "title": "Perplexity delivers factual and relevant answers with Claude", "summary": "Perplexity delivers answers 2x faster with Claude. Haiku can read a data-dense research paper with charts and graphs in less than 3 seconds—allowing Perplexity to offer a high-quality experience for free users without affecting financial sustainability.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/perplexity", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/perplexity-delivers-factual-and-relevant-answers-with-claude.html" }, { "id": "pepsico-data-360-pepsico-will-deliver-smarter-engagement-across-their-brands-wit", "title": "PepsiCo will deliver smarter engagement across their brands with Data 360.", "summary": "Pepsico Data 360 — The video shows how PepsiCo is building an agentic enterprise with Salesforce. With a complete view of each customer and store, PepsiCo will segment audiences by preference, location, or buying habits in real time — and take action using Agentforce Marketing . PepsiCo is one of the biggest names in food and beverage, with snacks and drinks enjoyed more than a billion times a day in over 200 countries. Their Latin American market operates through a similar \"down the street\" model where sellers use over 25,000 routes to serve more than a million smaller shops.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pepsico-data-360", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pepsico-data-360-pepsico-will-deliver-smarter-engagement-across-their-brands-wit.html" }, { "id": "pepsico-builds-an-agentic-enterprise-with-the-salesforce-platform", "title": "PepsiCo builds an Agentic Enterprise with the Salesforce Platform.", "summary": "PepsiCo execs share how their team uses Salesforce every day to simplify the complex work of global product distribution and support. PepsiCo is one of the biggest names in food and beverage, with snacks and drinks enjoyed more than a billion times a day in over 200 countries. Their Latin American market operates through a similar \"down the street\" model where sellers use over 25,000 routes to serve more than a million smaller shops.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pepsico", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pepsico-builds-an-agentic-enterprise-with-the-salesforce-platform.html" }, { "id": "pentagon-federal-credit-union-gains-a-competitive-edge-with-agentforce", "title": "Pentagon Federal Credit Union gains a competitive edge with Agentforce.", "summary": "Pentagon Federal Credit Union — Unified data and AI agents boost efficiency, personalize member engagement, and fuel growth. Pentagon Federal Credit Union gains a competitive edge with Agentforce. PenFed saves 30,000 minutes a day of labor, adding up to $3 million worth of time a year with Agentforce. Founded in 1935 for defense and military communities, they’ve grown into a financial powerhouse with 2.8 million members nationwide.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pentagon-federal-credit-union", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pentagon-federal-credit-union-gains-a-competitive-edge-with-agentforce.html" }, { "id": "pearson-keeps-learning-on-track-with-support-from-agentforce", "title": "Pearson keeps learning on track with support from Agentforce", "summary": "Pearson uses Agentforce and Data 360 to deliver 24/7 support across chat and voice, answering 225K questions and saving $928K through autonomous service. Pearson keeps learning on track with support from Agentforce Pearson uses Agentforce and Data 360 to deliver 24/7 support across chat and voice, answering 225K questions and saving $928K through autonomous service.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pearson", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pearson-keeps-learning-on-track-with-support-from-agentforce.html" }, { "id": "panasonic-asia-pacific-panasonic-transforms-service-with-assistive-and-autonomou", "title": "Panasonic transforms service with assistive and autonomous AI.", "summary": "Panasonic Asia Pacific — Customer inquiries and cases are now managed in Service Cloud , and teams use Einstein for Service for AI-generated conversation summaries, service replies, and automated case wrap-ups. Customer advisors also use Visual Remote Assistant to effortlessly connect to customers via live video so they can troubleshoot and solve issues.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/panasonic-asia-pacific", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/panasonic-asia-pacific-panasonic-transforms-service-with-assistive-and-autonomou.html" }, { "id": "pacific-community-ventures-scales-worker-feedback-10x-with-claude", "title": "Pacific Community Ventures scales worker feedback 10x with Claude", "summary": "Pacific Community Ventures — They’re making it happen with two Claude-powered solutions built by their team: AIKKA, PCV’s voice survey tool, and an underwriting co-pilot in early development. Pacific Community Ventures scaled its qualitative research 10x. With Claude, Pacific Community Ventures: Reached close to 300 small business workers in a single nationwide voice survey, uncovering a level of insight depth that had previously required a 12-person focus group run over several weeks.", "agent": "Claude", "topic": "Finance", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pacific-community-ventures", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pacific-community-ventures-scales-worker-feedback-10x-with-claude.html" }, { "id": "pacers-sports-entertainment-data-360-pacers-sports-entertainment-turns-fan-data-", "title": "Pacers Sports & Entertainment turns fan data into delight with Data 360.", "summary": "Pacers Sports Entertainment Data 360 — Pacers Sports & Entertainment execs share how Salesforce’s Data 360 unifies their data across 30 sources and how Agentforce will turn complex data into clear, immediate marketing actions. Data 360 unifies data across 30 sources, and Agentforce Marketing activates it to create one-of-a-kind experiences that help PS&E grow their fanbase. Pacers Sports & Entertainment execs share how Salesforce’s Data 360 unifies their data across 30 sources and how Agentforce will turn complex data into clear, immediate marketing actions.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pacers-sports-entertainment-data-360", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pacers-sports-entertainment-data-360-pacers-sports-entertainment-turns-fan-data-.html" }, { "id": "pacers-sports-entertainment-pacers-sports-entertainment-reaches-new-fan-heights-", "title": "Pacers Sports & Entertainment reaches new fan heights with Agentforce.", "summary": "Pacers Sports Entertainment — AI agents will use unified insights to drive loyalty and unforgettable moments for every fan. Pacers Sports & Entertainment reaches new fan heights with Agentforce. Pacers Sports & Entertainment execs share how Salesforce’s Data 360 unifies their data across 30 sources and how Agentforce will turn complex data into clear, immediate marketing actions. They filled the Gainbridge Fieldhouse arena with over 340,000 fans attending home games, sold more merchandise in three weeks than most NBA teams do in a full season, and built an energized fanbase unlike ever before, changing the course of women's basketball.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pacers-sports-entertainment", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pacers-sports-entertainment-pacers-sports-entertainment-reaches-new-fan-heights-.html" }, { "id": "otter-transforms-meetings-into-lasting-organizational-knowledge-with-claude", "title": "Otter transforms meetings into lasting organizational knowledge with Claude", "summary": "Otter — Read the case study to see how they build on the Claude Platform. Last year, Otter announced it used its own model to summarize over 50 million meetings. Otter summarizes 50 million meetings a year.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/otter", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/otter-transforms-meetings-into-lasting-organizational-knowledge-with-claude.html" }, { "id": "opusclip-builds-its-gtm-engine-with-claude-code", "title": "OpusClip builds its GTM engine with Claude Code", "summary": "OpusClip surfaced $200K+ in pipeline from one insight. Read the case study to see how they use Claude Code. Six months ago, no one on OpusClip’s B2B revenue team had written production code. The customer signed a $20K annual plan that same day, and once the routing issue was fixed, the channel generated more than $200K in additional pipeline.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/opusclip", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/opusclip-builds-its-gtm-engine-with-claude-code.html" }, { "id": "opentable-dishes-out-faster-restaurant-and-diner-help-with-agentforce", "title": "OpenTable dishes out faster restaurant and diner help with Agentforce.", "summary": "Opentable — Powered by Data 360, Agentforce handles thousands of inquiries a week with speed and accuracy. Powered by Data 360, Agentforce handles thousands of inquiries a week with speed and accuracy.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/opentable", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/opentable-dishes-out-faster-restaurant-and-diner-help-with-agentforce.html" }, { "id": "oneschool-global-transforms-curriculum-quality-at-scale-with-microsoft-copilot", "title": "OneSchool Global transforms curriculum quality at scale with Microsoft Copilot Studio", "summary": "OneSchool Global uses a Copilot Studio agent to cut Assignment review time from 60 to 15 minutes, returning 375 days to teachers annually. Using Microsoft Copilot Studio, the organization built an agent connected to Canvas LMS and SharePoint that streamlines quality assurance while keeping educators in control. OneSchool Global needed to reduce the manual effort of reviewing 4,000 curriculum Assignments annually across 122 campuses in 20 countries.", "agent": "Copilot Studio", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27278-oneschool-global-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/oneschool-global-transforms-curriculum-quality-at-scale-with-microsoft-copilot.html" }, { "id": "ramp-boris-office-hours-office-hours-building-for-the-model-that-doesnt-exist-ye", "title": "Office Hours: Building for the model that doesn’t exist yet", "summary": "Ramp Boris Office Hours — Boris Cherny sat down with CTO Rahul Sengottuvelu and Staff Software Engineer Austin Ray to talk about treating agents like coworkers, loops versus dynamic workflows, and why they refuse to build for the model that exists today. Just yesterday, it actually reduced our CI time from, I think, 18 minute P50 to 6 minute P50. Because there’s a lot of learning from what the 40 or 100 different agents are doing in the background that maybe you’re not seeing, but you do have to have comfort by that point, because that’s a big workload.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/ramp-boris-office-hours", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/ramp-boris-office-hours-office-hours-building-for-the-model-that-doesnt-exist-ye.html" }, { "id": "northern-trains-will-make-travel-more-accessible-with-agentforce-s-help", "title": "Northern Trains will make travel more accessible with Agentforce's help.", "summary": "Northern Trains — Agentforce will power 5,000 chats yearly with instant travel info and assist requests. Northern Trains will make travel more accessible with Agentforce's help. Agentforce will power 5,000 chats yearly with instant travel info and assist requests.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/northern-trains", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/northern-trains-will-make-travel-more-accessible-with-agentforce-s-help.html" }, { "id": "nevis-accelerates-advisor-productivity-with-claude", "title": "Nevis accelerates advisor productivity with Claude", "summary": "Nevis saves advisors 5+ hours a week on admin. Nevis is an AI platform for wealth management that helps financial advisors automate administrative tasks end-to-end. The company serves some of the fastest-growing wealth management firms in the US, supporting Registered Independent Advisors who collectively manage more than $50 billion in client assets.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/nevis", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/nevis-accelerates-advisor-productivity-with-claude.html" }, { "id": "mid-ohio-food-collective-mid-ohio-food-collective-rebuilds-the-software-behind-2", "title": "Mid-Ohio Food Collective rebuilds the software behind 2,500 food pantries with Claude", "summary": "Mid Ohio Food Collective — Given the full FreshTrak codebase and a new state’s regulations, Claude Code produced a working, tested implementation that respected how the platform was already built. Mid-Ohio Food Collective ships new features in 24 to 36 hours, down from two to three months. Its platform, FreshTrak, runs at some 2,500 pantries, soup kitchens, shelters and food banks across the country, where it has logged 68 million visits since launch.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/mid-ohio-food-collective", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/mid-ohio-food-collective-mid-ohio-food-collective-rebuilds-the-software-behind-2.html" }, { "id": "microsoft-ai-tour-london", "title": "Microsoft AI Tour London", "summary": "These task-specific AI agents, which are easy to build using Microsoft’s no- or low-code tools, “offer limitless potential for all sectors and industries in this AI economy”, he explained. More than 4,500 customers, partners, analysts and journalists gathered at London’s ExCel centre for the latest and largest leg of Microsoft’s global AI Tour on Wednesday 5 March. Written by Matt Wall Published March 7, 2025 Category Artificial Intelligence Click here to load media More than 4,500 customers, partners, analysts and journalists gathered at London’s ExCel centre for the latest and largest leg of Microsoft’s global AI Tour on Wednesday 5 March.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/microsoft-ai-tour-london-the-agentic-ai-era-has-arrived", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/microsoft-ai-tour-london.html" }, { "id": "magicschool-transforms-k-12-education-for-7-million-educators-and-their", "title": "MagicSchool transforms K-12 education for 7 million educators and their students with Claude", "summary": "Magicschool — Read the case study to see how they build on the Claude Platform. With Claude, MagicSchool supports: 7 million educators actively using the platform Over 100 million AI-powered engagements 13,000+ schools and districts Millions of students reached through teacher-guided AI interactions Tackling teacher burnout with AI assistance MagicSchool uses AI to help teachers save time on administrative tasks and prep work so they can focus on student interaction. MagicSchool reaches 7 million educators.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/magicschool", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/magicschool-transforms-k-12-education-for-7-million-educators-and-their.html" }, { "id": "magicschool-qa-magicschool-on-building-a-safety-layer-for-millions-of-student", "title": "MagicSchool on building a safety layer for millions of student conversations", "summary": "Magicschool Qa — Read the case study to see how they build on the Claude Platform. Read more Q&A with Keanon O’Keefe, Senior Product Manager, AI Trust, Safety, and Quality, and Chris Rohlfs, Staff Data Scientist, AI Trust, Safety, and Quality at MagicSchool MagicSchool is a K-12 AI platform used by more than 7 million educators across 13,000 schools and districts. MagicSchool moderates 8-10M student messages a month for safety.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/magicschool-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/magicschool-qa-magicschool-on-building-a-safety-layer-for-millions-of-student.html" }, { "id": "lyft-reduces-customer-support-time-by-87-with-claude", "title": "Lyft reduces customer support time by 87% with Claude", "summary": "Lyft — Read the case study to see how they build on the Claude Platform. Read more Lyft , a global mobility platform across six continents and thousands of cities, handles customer support interactions that range from simple fare questions to complex issues.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lyft", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/lyft-reduces-customer-support-time-by-87-with-claude.html" }, { "id": "luminator-speeds-mass-transit-service-and-repairs-with-agentforce", "title": "Luminator speeds mass-transit service and repairs with Agentforce.", "summary": "Luminator — Agentforce surfaces schematics and guides fast and automates customer updates, accelerating productivity and support. For example, if a field technician needed help troubleshooting a 10-year-old destination sign, they would have to search through documentation on their own or, if they couldn’t find what they were looking for, call the office-based tech support team. They received and processed an average of 400 customer cases each month, such as, “Our server is down.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/luminator", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/luminator-speeds-mass-transit-service-and-repairs-with-agentforce.html" }, { "id": "lovable-helps-anyone-create-software-20x-faster-with-claude", "title": "Lovable helps anyone create software 20x faster with Claude", "summary": "Lovable — Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Lovable helps anyone create software 20x faster with Claude Try Claude Industry: Software Company size: Startup Product: Claude Platform Location: EMEA $200M ARR in a year after launch 50M+ projects built on the platform, 200,000+ per day Lovable turns a plain-language description of an app into production-grade software. Since its launch in November 2024, people have built more than 50 million projects on Lovable.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lovable", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/lovable-helps-anyone-create-software-20x-faster-with-claude.html" }, { "id": "lindy-empowers-teams-to-scale-with-ai-agents-powered-by", "title": "Lindy empowers teams to scale with AI Agents powered by Claude", "summary": "Lindy — Read the case study to see how they build on the Claude Platform. “The vision has always been to build an AI employee that provides both maximum capability and maximum ease of use,” explained Luiz Scheidegger, Head of Engineering at Lindy. Lindy achieved 10x customer growth with Claude. Since implementing Claude Sonnet 3.5 as the default model for their agents, Lindy has achieved 10x customer growth.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/lindy", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/lindy-empowers-teams-to-scale-with-ai-agents-powered-by.html" }, { "id": "lenovo-uses-now-assist-for-global-software-support", "title": "Lenovo uses Now Assist to summarize support cases and cut resolution time 35%", "summary": "Lenovo deployed Now Assist for Technology Provider Service Management in three months. Support agents use AI-generated case histories, case summaries and resolution notes, including a summary when a customer moves from a virtual agent chat to a live agent. Lenovo reports a 35% decrease in resolution time and a 100% CSAT score over a three-month period after the change.", "agent": "ServiceNow Now Assist", "topic": "Customer Support", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/uk/customers/lenovo-ai.html", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/lenovo-uses-now-assist-for-global-software-support.html" }, { "id": "remarkable-agentforce-implementation-learn-how-remarkable-rolled-out-agent-first", "title": "Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months.", "summary": "Remarkable Agentforce Implementation — Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months. Learn how reMarkable rolled out agent-first customer service and employee IT support in weeks — not months. 2025/11/Top-Tips-graphic-SF-Agentforce-reMarkable-1080x608-1.png As reMarkable’s business grew, their small teams were stretched thin trying to support increasing customer and employee needs. With more than 27,000 monthly customer service cases and rising enterprise demand, their fully human support model became unsustainable.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/remarkable-agentforce-implementation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/remarkable-agentforce-implementation-learn-how-remarkable-rolled-out-agent-first.html" }, { "id": "graph-launchnotes-pioneers-next-gen-engineering-team-productivity-with-claude-in", "title": "LaunchNotes pioneers next-gen engineering team productivity with Claude in Amazon Bedrock", "summary": "Graph combines data from GitHub, Jira, and Linear with Claude’s analysis to help R&D teams understand the context behind their development metrics. Why LaunchNotes standardized on Claude in Amazon Bedrock LaunchNotes’ journey with Claude began in their core product announcements platform. LaunchNotes identifies incidents 5x faster. “Graph transforms hours of manual analysis into instant insights.” The impact extends beyond their customers to LaunchNotes’ 16-person team, where Claude has become central to daily operations.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/graph", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/graph-launchnotes-pioneers-next-gen-engineering-team-productivity-with-claude-in.html" }, { "id": "kaizengaming-kaizen-gaming-traded-disparate-tools-for-connected-context-at-scale", "title": "Kaizen Gaming traded disparate tools for connected context at scale with Atlassian", "summary": "Kaizengaming — We built the context layer first, so when we turned on Rovo and Claude, they had something real to reason over. Kaizen Gaming’s IT Business Analysis Team now serves as the gateway for all new tool and integration requests, with a structured intake process built on Jira + Service Collection and Rovo Agents offloading tedious parts of the process. Kaizen Gaming traded disparate tools for connected context at scale with Atlassian Kaizen Gaming went from 9 team members to 3,000+ in 20 markets.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/kaizengaming", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/kaizengaming-kaizen-gaming-traded-disparate-tools-for-connected-context-at-scale.html" }, { "id": "jumpcut-helps-hollywood-find-the-next-big-script-with-claude", "title": "Jumpcut helps Hollywood find the next big script with Claude", "summary": "Jumpcut saved 35,000+ hours of script reading. Read the case study to see how they build on the Claude Platform. Claude analyzes scripts more effectively and produces work that sounds more human, all with significantly less prompt work. — Kartik Hosanagar, Chairman and Founder of Jumpcut Evaluating scripts in seconds Over the course of a 100+ page screenplay, a reader will often encounter multiple storylines, flashbacks, and changing points of view.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/jumpcut", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/jumpcut-helps-hollywood-find-the-next-big-script-with-claude.html" }, { "id": "jakala-brings-production-ai-agents-to-enterprise-clients-across-europe", "title": "JAKALA brings production AI agents to enterprise clients across Europe with Claude", "summary": "JAKALA cut campaign optimization from 5-7 days to under 24 hours. Production agents shipping into client environments in weeks, down from a quarter for the first agent. 3,000+ Claude seats spanning data scientists, AI consultants, planners, platform engineers, and corporate functions.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/jakala", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/jakala-brings-production-ai-agents-to-enterprise-clients-across-europe.html" }, { "id": "into-the-omniverse-how-developers-turn-ideas-into-simulations-with", "title": "Into the Omniverse: How Developers Turn Ideas Into Simulations With Frontier AI Agents", "summary": "See how developers are combining AI agents with NVIDIA Omniverse libraries to build simulation applications, test physical behavior and guide improvements. Test Gas-Turbine Operating Scenarios With a Digital Twin 🔗 https://blogs.nvidia.com/wp-content/uploads/2026/10/Turbine-Lab-RTX-and-What-If-under-10MB-1.mp4 Before changing how industrial equipment operates, engineers need a way to explore the consequences. With 80 conveyors, 40 arms and 800 boxes, the simulation sustained 30 frames per second at full HD resolution during a two-minute test.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/developers-simulation-frontier-ai-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/into-the-omniverse-how-developers-turn-ideas-into-simulations-with.html" }, { "id": "delightai-qa-inside-delight-ais-ai-ml-team-building-internal-tools-with-claude-c", "title": "Inside Delight.ai’s AI/ML team: Building internal tools with Claude Code", "summary": "Delightai Qa — Delight AI cut production agent fixes from a week to 1-2 days. Delight.ai builds AI agents for customer support on top of Sendbird’s messaging, voice, and video infrastructure, which handles 7 billion monthly conversations for enterprise companies. Delight AI cut production agent fixes from a week to 1-2 days.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/delightai-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/delightai-qa-inside-delight-ais-ai-ml-team-building-internal-tools-with-claude-c.html" }, { "id": "inscribe-cut-time-spent-on-fraud-review-20x-with-claude", "title": "Inscribe cut time spent on fraud review 20x with Claude", "summary": "Inscribe cut fraud review from 30 minutes to 90 seconds. Conor Burke, CTO and co-founder of Inscribe, articulates their mission: “We aim to create instant trust in financial services and unlock superhuman abilities for risk teams with AI.” This ambitious goal required a powerful AI solution to automate tasks while maintaining strict data privacy and security standards – a delicate balance in the highly regulated financial sector.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/inscribe", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/inscribe-cut-time-spent-on-fraud-review-20x-with-claude.html" }, { "id": "national-ability-center-jamie-starr-interview-how-the-national-ability-center-wi", "title": "How the National Ability Center will expand access to adaptive recreation with AI and data.", "summary": "National Ability Center Jamie Starr Interview — Q&A with Marketing Director Jamie Starr on using Agentforce to expand their national presence without losing their community feel. Q&A with Marketing Director Jamie Starr on using Agentforce to expand their national presence without losing their community feel. We just hit our 40-year anniversary, and with the 2034 Olympic and Paralympic Games coming back to Utah, we see a huge opportunity to scale our mission and prove our impact.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/national-ability-center-jamie-starr-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/national-ability-center-jamie-starr-interview-how-the-national-ability-center-wi.html" }, { "id": "airtree-how-a-2-billion-venture-fund-made-claude-cowork-its", "title": "How a $2 billion venture fund made Claude Cowork its shared firm infrastructure", "summary": "Airtree cut market research from two days to minutes. We spoke with Jackie Vullinghs, Partner at Airtree, about how the fund rolled out Claude Cowork across teams and built it into shared firm infrastructure. Q&A | Claude Cowork How a $2 billion venture fund made Claude Cowork its shared firm infrastructure Try Claude Cowork Give Claude access to your local files and let it complete tasks autonomously. Read more Airtree is a venture capital firm backing founders in Australia and New Zealand, with $2 billion in funds under management and a portfolio of 130+ companies including Canva, Airwallex, and Linktree.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/airtree", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/airtree-how-a-2-billion-venture-fund-made-claude-cowork-its.html" }, { "id": "ymca-south-australia-how-ymca-south-australia-is-building-an-ai-powered-nonprofi", "title": "How YMCA South Australia is building an AI-powered nonprofit with Claude", "summary": "YMCA South Australia cut reporting from a day to 30 minutes. With around 1,250 staff and over $50 million in annual revenue predominantly through government contracts, the organization operates with a small corporate services team relative to the network it supports.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/ymca-south-australia", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/ymca-south-australia-how-ymca-south-australia-is-building-an-ai-powered-nonprofi.html" }, { "id": "tasklet-how-tasklet-built-24-7-business-automation-with-claude", "title": "How Tasklet built 24/7 business automation with Claude", "summary": "Tasklet runs 450,000 agent actions a day. Productivity startup Tasklet takes a different approach. The gap shows up when the task requires iteration. 450,000 agent actions executed per day The solution Selecting Claude for multi-step reasoning When the team started building Tasklet, they made a deliberate architectural choice: let the model reason through the workflow rather than constraining it with predefined logic.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tasklet", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/tasklet-how-tasklet-built-24-7-business-automation-with-claude.html" }, { "id": "how-stripe-built-kai-its-company-wide-ai-agent-on-deep", "title": "How Stripe Built Kai, its Company-Wide AI Agent, on Deep Agents", "summary": "Learn how Stripe built Kai, a company-wide AI agent on LangChain, LangGraph, and Deep Agents, reaching 5,000 users in roughly 4 weeks. Case Studies How Stripe Built Kai, its Company-Wide AI Agent, on Deep Agents Sofia Sulikowski August 3, 2026 10 min Go back to blog Create agents Create agents Share Stripe is the global payments and financial infrastructure platform used by millions of businesses.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-stripe-built-their-knowledge-ai-platform-on-deep-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/how-stripe-built-kai-its-company-wide-ai-agent-on-deep.html" }, { "id": "rogo-how-rogo-evaluates-frontier-models-for-institutional-finance", "title": "How Rogo evaluates frontier models for institutional finance", "summary": "Rogo — Read the case study to see how they build on the Claude Platform. Read more Rogo is an AI platform built specifically for finance. Rogo runs 50,000+ finance queries a day. More than 35,000 financial professionals at major banks, investment firms, and advisory practices run over 50,000 queries a day on the platform.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rogo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/rogo-how-rogo-evaluates-frontier-models-for-institutional-finance.html" }, { "id": "rocket-money-how-rocket-money-built-its-personal-finance-agent-with-claude", "title": "How Rocket Money built its personal finance agent with Claude", "summary": "Rocket Money — Its newest innovation, Rowan, is a financial agent built on Claude that users reach by text message: ask a question in plain language, and Rowan does the work. Aaron Dignan, Rocket Money’s VP of Product & AI, puts it simply: “The most successful people have a financial expert on their team, who is looking after their accounts and taking action to save them time and money,” he said. Rocket Money grew code commits 11x building its financial agent Rowan. For Adams, the moment it clicked was Opus 4.5, which could complete complex tasks in a single pass.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rocket-money", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/rocket-money-how-rocket-money-built-its-personal-finance-agent-with-claude.html" }, { "id": "qonto-how-qonto-delegates-financial-admin-for-small-businesses-with-claude", "title": "How Qonto delegates financial admin for small businesses with Claude on Amazon Bedrock", "summary": "Qonto — In late 2025, its 15-person AI Lab built agents into the app to take over the repetitive parts of that work: preparing payroll transfers, drafting invoices, answering questions about the numbers. “The manual, repetitive part of managing their finances takes too much time away from running the business.” Before Qonto launched its agents, using the platform meant learning it: finding the right action at the right time, then doing the work manually. Few have a finance team behind them, and financial admin has become a hidden tax on their time: they spend on average up to 8 hours every month on financial admin tasks.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/qonto", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/qonto-how-qonto-delegates-financial-admin-for-small-businesses-with-claude.html" }, { "id": "pwc-qa-how-pwc-trained-400-consultants-on-claude-code-in-a", "title": "How PwC trained 400 consultants on Claude Code in a single session", "summary": "Pwc Qa — Partner Ussama Baggili leads legacy and mainframe modernization at PwC, where he built systemized Claude Code workflows that have spread to a firm-wide training initiative. We spoke with Baggili about why PwC puts business users on Claude Code from day one and how a single training session got 400 leaders and consultants building apps in under an hour, and what that means for the firm. Then the question become, how do we get 400 people to pace through a real training in about an hour and walk out energized?", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pwc-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/pwc-qa-how-pwc-trained-400-consultants-on-claude-code-in-a.html" }, { "id": "impel-how-impel-is-building-an-agent-for-every-job-with", "title": "How Impel is building an agent for every job with Claude", "summary": "Impel AI cut new-product ramp time from 3 to 6 months to 1 month. One agent workflow is built from Claude’s analysis of more than 150 thousand recorded dealer calls so that 150+ customer-facing reps can practice hard conversations in advance.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/impel", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/impel-how-impel-is-building-an-agent-for-every-job-with.html" }, { "id": "bubble-how-bubble-powers-an-ai-agent-that-turns-prompts-into", "title": "How Bubble powers an AI agent that turns prompts into production apps with Claude", "summary": "That’s why the team built the Bubble AI Agent, a Claude-powered assistant that helps users refine and extend their apps from within the editor. “The #1 business challenge we solved was showing value to users faster,” said Zachary Tessler, AI Engineering Lead at Bubble. When they moved to Sonnet 4.6, it matched the output quality of larger models at lower cost and faster response times.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/bubble", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/bubble-how-bubble-powers-an-ai-agent-that-turns-prompts-into.html" }, { "id": "heathrow-airport-heathrow-to-ease-travel-and-grow-revenue-with-agent-first-exper", "title": "Heathrow to ease travel and grow revenue with agent-first experiences.", "summary": "Heathrow Airport — Heathrow to ease travel and grow revenue with agent-first experiences. Heathrow to ease travel and grow revenue with agent-first experiences. See how the airport will use AI to personalize experiences for 83 million passengers per year.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/heathrow-airport", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/heathrow-airport-heathrow-to-ease-travel-and-grow-revenue-with-agent-first-exper.html" }, { "id": "greptile-builds-truly-agentic-code-review-with-claude-agent-sdk", "title": "Greptile builds truly agentic code review with Claude Agent SDK", "summary": "Greptile — Read the case study to see how they build on the Claude Agent SDK. “We wanted to build a system where Greptile could be truly multi-hop and autonomous—where every step reveals new information, and the next step can be based on that information instead of following a rigid flowchart,” says Daksh Gupta, Co-founder and CEO, at Greptile. Greptile catches 1 million code issues a month. The company serves more than 2,000 organizations, from startups to enterprises like NVIDIA, Brex, and Coinbase, helping engineering teams catch bugs and anti-patterns before they ship to production.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/greptile", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/greptile-builds-truly-agentic-code-review-with-claude-agent-sdk.html" }, { "id": "grafana-transforms-observability-workflows-with-claude-powered-multi-agent-assis", "title": "Grafana transforms observability workflows with Claude-powered multi-agent assistant", "summary": "Grafana — Read the case study to see how they build on the Claude Platform. Grafana went from prototype to private preview in under 8 weeks. “With Claude Sonnet 3.7, we tackle more technically complex tasks while Haiku 3 handles simpler summarization tasks.” Claude consistently demonstrated superior performance handling observability data’s nuanced requirements—from understanding database queries to generating accurate visualizations.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/grafana", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/grafana-transforms-observability-workflows-with-claude-powered-multi-agent-assis.html" }, { "id": "globoplay-boosts-streaming-subscriptions-via-whatsapp-with-agentforce", "title": "Globoplay boosts streaming subscriptions via WhatsApp with Agentforce.", "summary": "Globoplay — AI agents answer FAQs, automate tasks, and turn service chats into upgrade opportunities. AI agents answer FAQs, automate tasks, and turn service chats into upgrade opportunities. What stands out about Salesforce is that there are always new innovations, so we don’t need to develop everything ourselves. “Out of all the Salesforce products we use, Agentforce was the easiest to get started with,” said Dall’Agnol. “Recently, we held a two-day Agentforce workshop for 70 employees from across the business.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/globoplay", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/globoplay-boosts-streaming-subscriptions-via-whatsapp-with-agentforce.html" }, { "id": "gensparks-super-agent-orchestrates-150-tools-with-claude", "title": "Genspark’s Super Agent orchestrates 150+ tools with Claude", "summary": "Genspark — The product is built around the Super Agent, which uses Claude to coordinate more than 150 specialized tools in response to whatever a user asks for. When some tool returned an error message, it would know what alternative way to try.” —Kay Zhu A rigid workflow that couldn’t keep up Genspark launched out of stealth in mid-2024 as an AI search product, then steadily expanded into parallel search and asynchronous deep research that would email users a finished analysis after running for several minutes.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/genspark", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/gensparks-super-agent-orchestrates-150-tools-with-claude.html" }, { "id": "ge-appliances-switches-on-instant-personalized-service-with-agentforce", "title": "GE Appliances switches on instant, personalized service with Agentforce.", "summary": "Ge Appliances — Powered by unified data, autonomous agents help consumers solve appliance issues with ease. GE Appliances switches on instant, personalized service with Agentforce. A collection of GE Appliances, including diswasher, stove range, microwave, refrigerator, washer, and dryer, next to a statement: 7 weeks to go live with first agent. For example, this year’s dishwasher model might have a completely different manual than its original model from 10 years ago.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ge-appliances", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/ge-appliances-switches-on-instant-personalized-service-with-agentforce.html" }, { "id": "gc-ai-powers-legal-workflows-for-1-500-companies-saving-lawyers", "title": "GC AI powers legal workflows for 1,500 companies, saving lawyers 14 hours a week with Claude", "summary": "GC AI saves legal teams 14 hours a week. Read the case study to see how they build on the Claude Platform. At one company, a solo lawyer using GC AI supports $8 billion in revenue.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gc-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/gc-ai-powers-legal-workflows-for-1-500-companies-saving-lawyers.html" }, { "id": "factory-is-building-droids-for-software-engineering-with-claude", "title": "Factory is building Droids for software engineering with Claude", "summary": "Factory saved customers 550,000 development hours. Read the case study to see how they build on the Claude Platform. Anthropic and Claude have consistently delivered what we need to get there.” Factory uses Claude 3 Opus for tasks requiring heavy reasoning and complex decision-making.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/factory", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/factory-is-building-droids-for-software-engineering-with-claude.html" }, { "id": "evenup-cuts-document-drafting-from-15-hours-to-15-minutes", "title": "EvenUp cuts document drafting from 15 hours to 15 minutes with Claude", "summary": "EvenUp cut document drafting from 15 hours to 15 minutes. EvenUp adds PI data, domain expertise, and proactive automated workflows on top. Solo practitioners and multi-state firms use it across the case lifecycle, and have resolved more than 200,000 cases and secured more than $10 billion in damages for injury victims.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/evenup", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/evenup-cuts-document-drafting-from-15-hours-to-15-minutes.html" }, { "id": "eve-legal-helps-plaintiff-law-firms-settle-cases-60-days", "title": "Eve Legal helps plaintiff law firms settle cases 60 days faster with Claude", "summary": "Eve Legal helps plaintiff law firms settle cases up to 60 days faster. It also monitors thousands of cases across a firm each night, deploying agents based on the findings. Roughly two years after launch, over 1,700 firms run on the platform, 500 of them added this quarter alone.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/eve-legal", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/eve-legal-helps-plaintiff-law-firms-settle-cases-60-days.html" }, { "id": "equipter-increases-lead-response-rates-2-5x-with-sales-cloud", "title": "Equipter increases lead response rates 2.5x with Sales Cloud", "summary": "Equipter’s sales reps use AI agents to handle hundreds of weekly construction sales leads, increasing response rates and giving them time back for high-priority work. Equipter increases lead response rates 2.5x with Sales Cloud Equipter’s sales reps use AI agents to handle hundreds of weekly construction sales leads, increasing response rates and giving them time back for high-priority work. Equipter increases lead response rates 2.5x with Sales Cloud A six-person sales team cuts response times from 8 hours to minutes, boosting lead engagement.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equipter", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/equipter-increases-lead-response-rates-2-5x-with-sales-cloud.html" }, { "id": "equinox-provides-24-7-concierge-level-engagement-for-members-and-prospects-as", "title": "Equinox provides 24/7 concierge-level engagement for members and prospects as an Agentic Enterprise", "summary": "Equinox uses Agentforce to engage digital leads 24/7, book club tours, and provide personalized in-app support to members, freeing staff for high-impact work. Equinox provides 24/7 concierge-level engagement for members and prospects as an Agentic Enterprise Equinox uses Agentforce to engage digital leads 24/7, book club tours, and provide personalized in-app support to members, freeing staff for high-impact work.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equinox", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/equinox-provides-24-7-concierge-level-engagement-for-members-and-prospects-as.html" }, { "id": "emperor-group-emperor-financial-services-elevates-customer-engagement-using-dyna", "title": "Emperor Financial Services elevates customer engagement using Dynamics 365 and Copilot Studio", "summary": "Emperor Group — EFSG enhances customer engagement with unified Dynamics 365 and Copilot solutions to deliver faster, smarter, more personalized service. EFSG enhances customer engagement with unified Dynamics 365 and Copilot solutions to deliver faster, smarter, more personalized service. EFSG, a leading Hong Kong firm in bullion, forex, and CFD trading, adopted Dynamics 365 to replace fragmented systems, speed up responses, and improve visibility across customer interactions, enabling more consistent, high-quality service.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26072-emperor-group-dynamics-365-contact-center", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/emperor-group-emperor-financial-services-elevates-customer-engagement-using-dyna.html" }, { "id": "dynamic-ecohome-scales-10x-by-unifying-the-sales-journey-on", "title": "Dynamic EcoHome Scales 10x by Unifying the Sales Journey on Agentforce", "summary": "Dynamic Ecohome — By unifying their entire revenue cycle on Sales Cloud and Field Service, they eliminated data silos and automated manual work, empowering a human-centric, agent-assisted workflow that drove a 10x increase in monthly job volume. Discover how Dynamic EcoHome is scaling 10x by integrating Sales Cloud. Dynamic EcoHome Scales 10x by Unifying the Sales Journey on Agentforce Discover how Dynamic EcoHome is scaling 10x by integrating Sales Cloud.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/dynamic-ecohome", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/dynamic-ecohome-scales-10x-by-unifying-the-sales-journey-on.html" }, { "id": "duvo-automates-enterprise-operations-across-legacy-systems-with-claude", "title": "Duvo automates enterprise operations across legacy systems with Claude", "summary": "Duvo — Read the case study to see how they build on the Claude Agent SDK. Duvo captured €2.8M+ in savings for one retailer in 3 months. The outcome: Recovering millions in abandoned work The results from Rohlik Group, Europe’s leading online grocer with more than €1.5 billion in revenue, illustrate what becomes possible.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/duvo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/duvo-automates-enterprise-operations-across-legacy-systems-with-claude.html" }, { "id": "dust-enables-agents-to-go-deeper-at-lower-cost-with", "title": "Dust enables agents to go deeper at lower cost with Claude", "summary": "Dust saved $10k a day on model spend after optimizing prompt caching. It gives companies a shared workspace where teams can build, deploy, and manage model-agnostic AI agents connected to their company knowledge, tools, and workflows. “The new Claude models didn’t just answer the question; it proactively explored adjacent information and synthesized across sources.” Stanislas Polu Co-founder and CTO of Dust The outcome $10K a day saved, and agents that run deeper The caching work paid off first on the bill.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/dust", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/dust-enables-agents-to-go-deeper-at-lower-cost-with.html" }, { "id": "deloitte-canada-uses-now-assist-for-itsm", "title": "Deloitte Canada uses Now Assist to summarize incidents and raise IT productivity", "summary": "Deloitte Canada added ServiceNow AI Agents, including Now Assist for ITSM, to summarize incidents from chat transcripts and auto-generate resolution notes, which it says increased IT staff productivity by more than 20%. Virtual Agent and AI Search powered by Now Assist help employees find answers in seconds. The firm reports a 94% internal CSAT score, and that about 53% of roughly 200,000 tickets a year are now self-service.", "agent": "ServiceNow Now Assist", "topic": "DevOps & Infra", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/deloitte-canada-ai.html", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/deloitte-canada-uses-now-assist-for-itsm.html" }, { "id": "lojas-renner-delighting-millions-of-customers-with-faster-smarter-service", "title": "Delighting millions of customers with faster, smarter service", "summary": "By leveraging the Databricks Data + AI Platform, Lojas Renner built a scalable AI agent factory that automated support calls and reduced response times. From fragmented silos to data intelligence Lojas Renner is Brazil’s largest fashion retailer, employing over 20,000 people across hundreds of stores in South America. Through MLflow 3.0 and LangGraph, the team was able to monitor every step of the machine learning lifecycle, from data wrangling and training to deployment and evaluation, incorporating LLM-as-a-Judge methodologies that improved output trustworthiness and drastically reduced hallucinations.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/lojas-renner", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/lojas-renner-delighting-millions-of-customers-with-faster-smarter-service.html" }, { "id": "deepgram-ships-410x-more-durable-code-with-claude", "title": "Deepgram ships 4–10x more durable code with Claude", "summary": "Deepgram cut incident triage from days to minutes, with power users shipping 4–10x more durable code. Regular and power Claude users produced durable code at roughly 4–10x the rate of non-users, while the heaviest use drove about 9x higher churn.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/deepgram", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/deepgram-ships-410x-more-durable-code-with-claude.html" }, { "id": "customer-service-workflow-automation-with-ai-agents", "title": "Customer service workflow automation with AI agents", "summary": "Custom AI agents are changing how businesses handle these processes. Zendesk Custom Agents hit 1 million executions in seven weeks. Customers running these agents have also reported up to 10 percent higher automated resolution and up to 80 percent lower human handle times.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Zendesk)", "url": "https://zendesk.com/blog/ai/agentic-ai/customer-service-workflow-automation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/customer-service-workflow-automation-with-ai-agents.html" }, { "id": "cox-communications-qa-cox-communications-on-scaling-claude-across-largest-privat", "title": "Cox Communications on scaling Claude across largest privately-held telecom company in US", "summary": "Cox Communications Qa — Pace: We’ve built a set of multi-agent systems, all backed by Claude through Bedrock, against our B2B marketing and sales funnel: lead validation and enrichment, campaign creation and brief execution, and seller enablement. Cox Communications earned a 7x return on its first year of AI investment. Read more June 25, 2026 Cox Communications is a family-owned company and the third-largest cable provider in the United States, serving six million customers over a fiber-powered network that reaches roughly 12 million homes and businesses.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cox-communications-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/cox-communications-qa-cox-communications-on-scaling-claude-across-largest-privat.html" }, { "id": "amazon-bedrock-condor-develops-generative-ai-prototype-for-it-support-in-weeks", "title": "Condor Develops Generative AI Prototype for IT Support in Weeks by Using Amazon Bedrock", "summary": "Condor Develops Generative AI Prototype for IT Support in Weeks by Using Amazon Bedrock The prototype built with the AWS partner MadeinWeb aimed to provide IT and Helpdesk support with Amazon Bedrock, the AWS managed service for generative AI. Charla, MadeinWeb's generative platform, is built entirely on AWS and helps companies to easily use Amazon Bedrock in cases such as customer service, process automation, and virtual assistants. With two factories and more than 1,600 employees, Condor initially considered adopting Charla to expedite helpdesk activity resolution, reducing the burden on the IT team.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/condor-generative-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/amazon-bedrock-condor-develops-generative-ai-prototype-for-it-support-in-weeks.html" }, { "id": "classdojo-saves-teachers-time-with-claude", "title": "ClassDojo saves teachers time with Claude", "summary": "Classdojo — Read the case study to see how they build on the Claude Platform. ClassDojo reaches 45 million users in 180 countries. This transforms what used to take 20-30 minutes into seconds.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/classdojo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/classdojo-saves-teachers-time-with-claude.html" }, { "id": "chatplace-gives-solo-creators-an-ai-marketing-team-with-claude", "title": "ChatPlace gives solo creators an AI marketing team with Claude", "summary": "ChatPlace saves creators 15-20 hours a week. Its products analyze creators’ Instagram accounts and run content production, audience communication, and lead conversion on autopilot for 100,000 monthly active users.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/chatplace", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/chatplace-gives-solo-creators-an-ai-marketing-team-with-claude.html" }, { "id": "capita-scales-high-volume-recruitment-with-gen-ai-and-agentforce", "title": "Capita scales high-volume recruitment with Gen AI and Agentforce.", "summary": "Learn how Capita will improve candidate engagement and streamline the hiring and recruitment process with Agentforce. Capita scales high-volume recruitment with Gen AI and Agentforce. Capita's contact center job listings attract tens of thousands of applications. With humans and agents working together, Capita envisions compressing the typical recruitment timeline from as many as three months to just 24 hours. MuleSoft , Salesforce’s technology platform integrator, will help connect Agentforce with Capita’s HR systems, like Workday.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/capita", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/capita-scales-high-volume-recruitment-with-gen-ai-and-agentforce.html" }, { "id": "caixabank-streamlines-workflows-with-agentforce", "title": "CaixaBank streamlines workflows with Agentforce.", "summary": "Caixabank — AI agents and unified data help Spain's leading bank offer more personalized customer service. CaixaBank streamlines workflows with Agentforce. Learn How Spain’s leading bank, CaixaBank, manage 500 million monthly customer interactions with Agentforce and Data 360 CaixaBank is using the Salesforce Platform to build AI agents that’ll help them quickly process large amounts of information and automate tasks for optimized decision-making, greater efficiency, and fast, accurate replies to customer queries.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/caixabank", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/caixabank-streamlines-workflows-with-agentforce.html" }, { "id": "cred-accelerates-fintech-development-workflows-with-claude", "title": "CRED accelerates fintech development workflows with Claude", "summary": "CRED delivers features and fixes 2x faster. Our approach to AI at CRED was to rethink our core workflows to create a flywheel of faster research and decision-making cycles, driving higher-quality execution,” the team explained. Sonnet 4’s ability to break down complex problems into actionable steps proved essential for their workflows.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cred", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/cred-accelerates-fintech-development-workflows-with-claude.html" }, { "id": "cosmo-consult-quadruples-sales-pipeline-with-dynamics-365-and-copilot", "title": "COSMO CONSULT quadruples sales pipeline with Dynamics 365 and Copilot Studio", "summary": "Cosmo Consult — A Microsoft partner consolidates fragmented systems into Dynamics 365 and uses AI agents to drive 4x pipeline growth. The company adopted a unified Microsoft Dynamics 365 strategy—spanning Sales, Customer Service, Customer Insights, Project Operations, and Power Platform—and deployed custom AI agents built with Microsoft Copilot Studio. A Microsoft partner consolidates fragmented systems into Dynamics 365 and uses AI agents to drive 4x pipeline growth. Pipeline volume grew from €30 million to €124 million in three years.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27037-cosmo-consult-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/cosmo-consult-quadruples-sales-pipeline-with-dynamics-365-and-copilot.html" }, { "id": "cognition-building-an-autonomous-ai-engineer-a-q-a-with-cognition", "title": "Building an autonomous AI engineer: A Q&A with Cognition", "summary": "Cognition — Read the case study to see how they build on the Claude Platform. Q&A | Claude Platform Building an autonomous AI engineer: A Q&A with Cognition Try Claude Industry: Software Company size: Startup Product: Claude Platform Location: North America 3.5x increase in merged PRs per week after adopting Claude Sonnet 3.6 The most driven founders are problem solvers. We started using it internally, and we 3.5xed merged PRs per week because there were just so many more tasks you could start to work with that model on.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cognition", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/cognition-building-an-autonomous-ai-engineer-a-q-a-with-cognition.html" }, { "id": "building-ai-cybersecurity-assistant-withsecure-luminen-in-less-than-6", "title": "Building AI Cybersecurity Assistant WithSecure Luminen in Less Than 6 Months Using Amazon Bedrock", "summary": "Learn how cybersecurity company WithSecure built Luminen, its AI-powered assistant, on Amazon Bedrock to empower security teams to react faster. Building AI Cybersecurity Assistant WithSecure Luminen in Less Than 6 Months Using Amazon Bedrock Learn how cybersecurity company WithSecure built Luminen, its AI-powered assistant, on Amazon Bedrock to empower security teams to react faster. Solution | Developing a Customer-Ready Solution in Less Than 6 Months Development began in December 2023 with an internal hackathon, and a public beta release came in May 2024.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/withsecure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/building-ai-cybersecurity-assistant-withsecure-luminen-in-less-than-6.html" }, { "id": "brian-impact-foundation-powers-their-search-for-the-next-generation", "title": "Brian Impact Foundation powers their search for the next generation of social innovators with Claude", "summary": "Brian Impact Foundation — Read the case study to see how they build on the Claude Platform. He launched Brian Impact Foundation to support individuals and organizations using technology — especially AI — to solve social problems. Brian Impact Foundation reviewed 100x more candidates. Large impact, small team In 2021, Kakao founder Brian Beom-su Kim pledged to give more than half his $8.9 billion net worth to social causes.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/brian-impact-foundation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/brian-impact-foundation-powers-their-search-for-the-next-generation.html" }, { "id": "box-builds-document-creation-into-its-ai-agent-with-claude", "title": "Box builds document creation into its AI agent with Claude", "summary": "Box used the Claude Skills API to go from concept to customer-facing capability in weeks. Read the case study to see how they build on the Claude Platform. It would have meant standing up a distributed code-execution environment across Box’s data centers and meeting the 5-nines reliability bar Box’s customers expect. “The intelligence to make a good slide is a different problem, and it’s one Anthropic has already solved.” 2 minutes Redlined a contract vs. an afternoon of manual review The solution Pre-built skills connected to the path Box already trusted Box turned to Anthropic’s Skills API for the generation itself.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/box", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/box-builds-document-creation-into-its-ai-agent-with-claude.html" }, { "id": "bionic-boosts-small-business-support-with-always-on-help-with-agentforce", "title": "Bionic boosts small business support with always-on help with Agentforce.", "summary": "Bionic — AI agents handle first customer contact so reps have more time for 1:1 support. AI agents handle first customer contact so reps have more time for 1:1 support. Handling over 30,000 calls every day, Bionic helps small business owners find the best deals, saving them time and money so they can focus on growing their businesses. High call volume made it difficult for Bionic to keep up with customer demand — with over 7,000 voicemails piling up each month.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bionic", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/bionic-boosts-small-business-support-with-always-on-help-with-agentforce.html" }, { "id": "base44-uses-claude-to-transform-app-creation-from-weeks-to", "title": "Base44 uses Claude to transform app creation from weeks to hours for non-technical builders", "summary": "Base44 — Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Base44 uses Claude to transform app creation from weeks to hours for non-technical builders Try Claude Industry: Software Company size: Medium Product: Claude Platform Location: North America 2M+ users Base44, with Claude as its creative center for planning and UI, grew to 2+ million users globally in under 6 months. Base44 grew to 2M+ users in under six months.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/base44", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/base44-uses-claude-to-transform-app-creation-from-weeks-to.html" }, { "id": "bt-uses-now-assist-for-case-summaries", "title": "BT uses Now Assist to summarize cases and cut paperwork time", "summary": "BT Group uses the ServiceNow AI Platform, including Now Assist, to give 300 customer service experts AI-generated case summaries and automated resolution notes. For some complex cases this cut the time spent on paperwork by 55%. BT also reports an 80% improvement in task automation and self-service for Service Bridge-enabled customers, and that AI Ops cut resolution times from 4.7 hours to less than a minute.", "agent": "ServiceNow Now Assist", "topic": "Customer Support", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/bt-ai.html", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/bt-uses-now-assist-for-case-summaries.html" }, { "id": "autodoc-kore-ai-transforming-multilingual-customer-support-with-ai-agents-autodo", "title": "Autodoc Transforms Multilingual Customer Support with AI Agents", "summary": "Autodoc Kore Ai Transforming Multilingual Customer Support With Ai Agents — AI INSIGHT 15 May 2026 What's new in AI for Work: features that drive enterprise productivity AI INSIGHT 20 Feb 2026 Parallel Agent Processing AI INSIGHT 16 Jan 2026 Agentic AI Apps AI Solutions Pre-built Applications Ready-to-deploy applications across industries and functions. AI for Banking AI for Healthcare AI for Retail AI for IT AI for HR AI for Recruiting Application Accelerators Leverage pre-built AI agents, templates, and integrations from the Kore.ai Marketplace.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Kore.ai)", "url": "https://kore.ai/customer-stories/autodoc-kore-ai-transforming-multilingual-customer-support-with-ai-agents", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/autodoc-kore-ai-transforming-multilingual-customer-support-with-ai-agents-autodo.html" }, { "id": "augment-code-augment-unlocks-complex-codebases-with-claude-on-google-cloud", "title": "Augment unlocks complex codebases with Claude on Google Cloud", "summary": "Augment Code — Read the case study to see how they build on the Claude Platform. Augment Code compressed a project timeline from 4-8 months to 2 weeks. Gur-Ari shares, “Tasks that would take weeks for a developer to learn can now be completed in a day or two.” This efficiency is demonstrated by real results—one enterprise customer finished a project in two weeks that their CTO had initially estimated would take 4-8 months.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/augment-code", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/augment-code-augment-unlocks-complex-codebases-with-claude-on-google-cloud.html" }, { "id": "athena-intelligence-compresses-weeks-of-enterprise-knowledge-work-into-hours", "title": "Athena Intelligence compresses weeks of enterprise knowledge work into hours with Claude", "summary": "Athena — Read the case study to see how they build on the Claude Platform. Athena runs 10,000+ autonomous enterprise workflows weekly. Traditional enterprise AI deployments take 6–12 months to go live, and regulated industries demand accuracy, transparency, and auditability at every step.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/athena", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/athena-intelligence-compresses-weeks-of-enterprise-knowledge-work-into-hours.html" }, { "id": "armanino-builds-ai-powered-accounting-tools-with-claude", "title": "Armanino builds AI-powered accounting tools with Claude", "summary": "By integrating AI into its workflows, Armanino is significantly reducing manual tasks, improving client communication, and accelerating innovation across its audit, tax, and consulting practices. These improvements have allowed Armanino to deliver faster and spend more time on high valued items that benefit their clients.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/armanino", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/armanino-builds-ai-powered-accounting-tools-with-claude.html" }, { "id": "appfolio-streamlines-property-management-communication-with-claude-in-amazon-bed", "title": "AppFolio streamlines property management communication with Claude in Amazon Bedrock", "summary": "AppFolio saves property managers 11 hours a week on communications. By centralizing critical functions like ML ops, security, and data governance, AppFolio created a foundation that any team could leverage safely. The team also found Claude 3.5 Sonnet’s ability to process nuanced context proved essential for more complex property management needs.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/appfolio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/appfolio-streamlines-property-management-communication-with-claude-in-amazon-bed.html" }, { "id": "anything-builds-coding-agent-for-1-5-million-users-with-claude", "title": "Anything builds coding agent for 1.5 million users with Claude Agent SDK", "summary": "Anything users built 800,000+ apps in five months. Anything’s AI agent, powered by Claude and the Agent SDK, handles the full build: databases, backend logic, mobile deployment, App Store submission, and payments. Across Anything’s platform, 1.5 million users are turning ideas into working software products without writing code.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/anything", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/anything-builds-coding-agent-for-1-5-million-users-with-claude.html" }, { "id": "airops-doubles-team-productivity-and-ships-agents-in-weeks-with", "title": "AirOps doubles team productivity and ships agents in weeks with Claude", "summary": "AirOps scores every piece of content against dozens of checks before it publishes: paragraph structure, source citations, whether the core answer appears in the first 150 words. In the last year, AirOps 5x’d its revenue and doubled internal productivity, with engineering moving from prototype to production in weeks after adopting the Claude Agent SDK. Time to quality went from 60 hours to 5 hours.” The SDK also changed how the engineering team spends its time.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/airops", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/airops-doubles-team-productivity-and-ships-agents-in-weeks-with.html" }, { "id": "agibank-delivers-seamless-customer-journeys-from-inquiry-to-closing-as", "title": "Agibank delivers seamless customer journeys from inquiry to closing as an Agentic Enterprise", "summary": "Learn how Agibank uses Agentforce to automate 22,500 monthly inquiries, unify AI agents, and qualify sales-ready leads without adding headcount. Agibank delivers seamless customer journeys from inquiry to closing as an Agentic Enterprise Learn how Agibank uses Agentforce to automate 22,500 monthly inquiries, unify AI agents, and qualify sales-ready leads without adding headcount.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agibank", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/agibank-delivers-seamless-customer-journeys-from-inquiry-to-closing-as.html" }, { "id": "college-possible-agentforce-helps-college-possible-serve-four-times-more-student", "title": "Agentforce helps College Possible serve four times more students.", "summary": "College Possible — AI agents help peer coaches provide support to students, helping them get into college and succeed. Agentforce helps College Possible serve four times more students. College Possible needed a faster way to onboard 200 new coaches every year. For nearly 25 years, College Possible has opened doors for students who are the first in their families to go to college as well as students from low-income backgrounds, helping thousands every year navigate the complexities of applying to and thriving in college.", "agent": "Agentforce", "topic": "Software Development", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/college-possible", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/college-possible-agentforce-helps-college-possible-serve-four-times-more-student.html" }, { "id": "big-brothers-big-sisters-of-america-agentforce-helps-big-brothers-big-sisters-of", "title": "Agentforce helps Big Brothers Big Sisters of America change more lives.", "summary": "Big Brothers Big Sisters Of America — Data-driven recommendations from AI agents make it easier to find the right mentor for each kid. Agentforce helps Big Brothers Big Sisters of America change more lives. But with an average of 30,000 Littles waiting to be matched nationwide — some for as long as 3–4 years — BBBSA knew it was crucial to help their matching specialists make the right matches faster. It takes an average of 6–8 weeks to complete this process, and the longer a Little waits, the harder it becomes to engage them — especially once they reach high school.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/big-brothers-big-sisters-of-america", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/big-brothers-big-sisters-of-america-agentforce-helps-big-brothers-big-sisters-of.html" }, { "id": "aflac-japan-turns-hours-of-prep-into-instant-proposals-with", "title": "Aflac Japan turns hours of prep into instant proposals with Agentforce", "summary": "Aflac representatives used to spend 3-4 hours a week prepping for customer visits. With over 14 million customers and 22 million policies, they help protect lives and support healthier futures.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/aflac", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/aflac-japan-turns-hours-of-prep-into-instant-proposals-with.html" }, { "id": "adobe-population-health-saves-nearly-1-068-000-annually-with-agentforce", "title": "Adobe Population Health saves nearly $1,068,000 annually with Agentforce.", "summary": "Adobe Population Health saves nearly $1,068,000 annually with Agentforce. Agentforce saved clinicians 375 hours weekly, freeing them to focus on members. Serving more than 400,000 members, many from underserved communities, Adobe Population Health forms comprehensive care teams to provide holistic support tailored to each individual's needs.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/adobe-population-health", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/adobe-population-health-saves-nearly-1-068-000-annually-with-agentforce.html" }, { "id": "adalat-ai-makes-indias-court-system-accessible-to-millions-with", "title": "Adalat AI makes India’s court system accessible to millions with Claude", "summary": "Adalat AI made India’s courts accessible to millions. Read more Claude Code Anthropic's agentic coding tool. The average case takes more than 12 years to resolve. “With over 50 million pending cases and average resolution times exceeding 12 years, justice often arrives too late to matter.” The consequences are personal: people awaiting trial spending years in jail without conviction, farmers unable to reclaim seized land, and workers waiting for unpaid wages.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/adalat-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/adalat-ai-makes-indias-court-system-accessible-to-millions-with.html" }, { "id": "uchicago-medicine-ai-and-unified-data-help-uchicago-medicine-scale-care", "title": "AI and unified data help UChicago Medicine scale care.", "summary": "Uchicago Medicine — With Data 360 and Agentforce, the nonprofit hospital is improving care and expanding access. AI and unified data help UChicago Medicine scale care. The video features UChicago Medicine execs sharing how Agentforce will help reduce patient wait times, save support costs, ease staff load, and offer seamless, compassionate care 24/7. UChicago Medicine wants to make patient experiences easy and personal across 2.5 million inquiries a year.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/uchicago-medicine", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/uchicago-medicine-ai-and-unified-data-help-uchicago-medicine-scale-care.html" }, { "id": "aaa-washington-provides-fast-always-on-support-with-agentforce", "title": "AAA Washington provides fast, always-on support with Agentforce.", "summary": "Aaa Washington — AI agents will act on unified member profiles to dispatch personalized roadside help at scale. AAA Washington provides fast, always-on support with Agentforce. That reputation has helped grow their footprint to 1.2 million members across Washington and Idaho. Today, they respond to nearly 1.5 million roadside assistance requests a year and offer insurance, travel services, and membership benefits.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/aaa-washington", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/aaa-washington-provides-fast-always-on-support-with-agentforce.html" }, { "id": "a-team-uses-an-ai-agent-5", "title": "A team uses an AI agent", "summary": "NHS England has announced that it is significantly accelerating AI adoption across healthcare services by providing 505,000 clinicians and support staff with access to Microsoft 365 Copilot. Written by Microsoft reporter Published June 7, 2026 Category Healthcare NHS England today announced that it is significantly accelerating AI adoption across healthcare services by providing 505,000 clinicians and support staff with access to Microsoft 365 Copilot. It found that AI-powered administrative support could save on average 43 minutes per staff member per day, equating to 5 weeks of time per person annually.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/nhs-england-accelerates-ai-adoption-with-microsoft-365-copilot-to-improve-service-delivery-reduce-costs-and-create-more-time-for-care", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/a-team-uses-an-ai-agent-5.html" }, { "id": "epic-systems-a-conversation-with-seth-hain-about-epics-internal-ai-adoption", "title": "A conversation with Seth Hain about Epic’s internal AI adoption", "summary": "Epic Systems — Over half of Epic’s Claude Code usage comes from non-developers. Read the case study to see how they use Claude Code. One of those leaders was Seth Hain, SVP of R&D at Epic—the healthcare technology company behind MyChart, which is used by over 195 million patients around the world to access lab results, schedule appointments, communicate with their doctors, and more. Hain: One of the things I’ve noticed both internally as well as with health systems, if you go back 12, 24 months, was that AI was productively helping in segments of a person’s day or segments of a person’s workflow.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/epic-systems", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/epic-systems-a-conversation-with-seth-hain-about-epics-internal-ai-adoption.html" }, { "id": "twilio-qa-a-twilio-pm-on-building-a-self-learning-development-platform-with", "title": "A Twilio PM on building a self-learning development platform with Claude Code", "summary": "Twilio Qa — A Twilio director built voice agents in 10 minutes with Claude Code. Over 51 days, working solo with Claude Code, Carpenter built the Feature Factory: a self-learning development system that takes a brainstorm idea through a subagent pipeline to produce specs, tests, working code, and documentation. A Twilio director built voice agents in 10 minutes with Claude Code. Over the past 11 years at Twilio, he’s helped developers build on the company’s communications APIs.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/twilio-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/twilio-qa-a-twilio-pm-on-building-a-self-learning-development-platform-with.html" }, { "id": "24-hour-fitness-reinvents-member-support-with-flex-an-agent", "title": "24 Hour Fitness reinvents member support with Flex, an agent built on Microsoft Copilot Studio", "summary": "24 Hour Fitness built Flex with Microsoft Copilot Studio to give 2 million members instant support and streamlined human assistance. The team-built Flex, an agent on Microsoft Copilot Studio that uses real-time APIs and Dynamics 365 data to answer member questions instantly on the website. With 2 million members 24 Hour Fitness offered just one digital support option—a Contact Us form that could take days or even weeks to generate a response.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27274-24-hour-fitness-dynamics-365-sales", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 60, "page": "https://agentsightings.com/case/24-hour-fitness-reinvents-member-support-with-flex-an-agent.html" }, { "id": "customers-bank-agents-close-commercial-loans-in-a-week", "title": "Multi-agent underwriting closes commercial loans in 7 days", "summary": "Customers Bank says a pilot of its AI loan-closing process closed select commercial loans in seven days against the usual 30-60. The bank cites an 85% cut in time to readiness to close and says staff saved an estimated 76,000 hours. Results are the bank's own.", "agent": "Multi-agent underwriting (OpenAI)", "topic": "Finance", "source": "News (PYMNTS)", "url": "https://www.pymnts.com/news/artificial-intelligence/2026/customers-bank-uses-ai-to-close-commercial-loans-in-7-days/", "prompt": "For this loan file, check the documents are complete, run the credit checks step by step, and tell me what is still needed before closing. List each step's result so a banker can verify it.", "added": "2026-10-29", "interest": 60, "page": "https://agentsightings.com/case/customers-bank-agents-close-commercial-loans-in-a-week.html" }, { "id": "bayer-agents-explain-failed-ml-workflows", "title": "Ask why a plant-breeding workflow failed and get an answer", "summary": "Bayer Crop Science put a supervisor agent in front of 22 specialist agents so breeders and analysts can ask in plain language why a workflow failed or where a result came from. In its first phase it resolves about 80% of questions without an engineer.", "agent": "Agentic Decision Engine (Amazon Bedrock AgentCore)", "topic": "Research & Data", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-bayer-crop-science-built-an-agentic-decision-engine-on-amazon-bedrock-agentcore-with-aws-unified-operations/", "prompt": "My analytics workflow failed yesterday. Read its logs and status, tell me which step failed and why in plain English, and say what I should change. If you cannot tell, say what extra information you need.", "added": "2026-10-29", "interest": 60, "page": "https://agentsightings.com/case/bayer-agents-explain-failed-ml-workflows.html" }, { "id": "raleigh-service-desk-agents-cut-it-costs-66-percent", "title": "A city's two agents cut IT help-desk costs by 66%", "summary": "The City of Raleigh, North Carolina, put 'Ral-E' (guides employees and routes tickets) and 'Alli' (resolves common IT requests end to end) into production. Four help-desk staff support 4,400 employees. ServiceNow reports 66% lower costs, nearly half of requests resolved autonomously and 98% of tickets routed correctly.", "agent": "Ral-E and Alli (ServiceNow AI Specialist)", "topic": "Customer Support", "source": "News (ServiceNow)", "url": "https://investor.servicenow.com/news/news-details/2026/Raleigh-North-Carolina-reduces-IT-service-desk-costs-by-66-with-ServiceNow-AI-agents/default.aspx", "prompt": "An employee has a laptop connectivity problem. Walk them through the fix from our knowledge base, resolve it if you can, and otherwise route it to the right team with a summary of what was tried.", "added": "2026-10-29", "interest": 60, "page": "https://agentsightings.com/case/raleigh-service-desk-agents-cut-it-costs-66-percent.html" }, { "id": "validate-invoices-against-inventory-and-create-purchase-orders", "title": "Validate invoices against inventory and create purchase orders", "summary": "From the linked report, n8n shows up in a write-up about validate invoices against inventory and create purchase orders, with figures like 8, 90%. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Shopping", "source": "Blog", "url": "https://dev.to/nova_gg/n8n-review-2026-i-used-it-for-8-months-to-build-ai-agents-honest-verdict-kif", "prompt": "Shopping task: validate invoices against inventory and create purchase orders. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/validate-invoices-against-inventory-and-create-purchase-orders.html" }, { "id": "test-openai-x27-s-agent-on-online-shopping", "title": "Test OpenAI's Agent on online shopping", "summary": "From the linked report, chatGPT Agent shows up in a write-up about test OpenAI's Agent on online shopping. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1m9bv7d", "prompt": "Shopping task: test OpenAI's Agent on online shopping. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/test-openai-x27-s-agent-on-online-shopping.html" }, { "id": "test-ai-browser-agents-on-real-workday-tasks", "title": "Test AI browser agents on real workday tasks", "summary": "Linked example of test AI browser agents on real workday tasks. The builder ran eight everyday workday tests on Comet and on OpenAI's Operator, giving both the same tasks.", "agent": "Perplexity Comet", "topic": "Travel & Booking", "source": "Blog", "url": "https://natesnewsletter.substack.com/p/i-threw-my-real-workday-at-two-ai", "prompt": "Plan: test AI browser agents on real workday tasks. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/test-ai-browser-agents-on-real-workday-tasks.html" }, { "id": "reserve-a-restaurant-table-through-opentable", "title": "Reserve a restaurant table through OpenTable", "summary": "From the linked report, yash Kumar of OpenAI asked Operator to book Beretta in San Francisco around 7 p.m. Operator opened a remote browser, went to OpenTable and searched, but OpenTable was set to Iowa. Operator located the right setting without help and stopped for approval before booking.", "agent": "Operator", "topic": "Shopping", "source": "Blog", "url": "https://www.expedite.news/p/book-me-a-table-robot", "prompt": "Shopping task: reserve a restaurant table through OpenTable. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/reserve-a-restaurant-table-through-opentable.html" }, { "id": "qualify-website-visitors-and-book-calls-automatically", "title": "Qualify website visitors and book calls automatically", "summary": "A published walkthrough shows the builder stood up the agent in n8n. It was connected to the website to chat with visitors. It turns website visitors into booked calls.", "agent": "n8n", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/hamzabinjawaid/status/2109587399970095224", "prompt": "Plan: qualify website visitors and book calls automatically. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/qualify-website-visitors-and-book-calls-automatically.html" }, { "id": "post-a-word-to-pastebin-and-return-the-link", "title": "Post a word to Pastebin and return the link", "summary": "Linked example of post a word to Pastebin and return the link. The poster tested OpenAI Operator on several odd browser tasks inside its own web browser.", "agent": "Operator", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/singularity/comments/1i8ws5s", "prompt": "Shopping task: post a word to Pastebin and return the link. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/post-a-word-to-pastebin-and-return-the-link.html" }, { "id": "let-agents-phone-restaurants-to-book-tables", "title": "Let agents phone restaurants to book tables", "summary": "A published walkthrough shows jake stood up callforme.tel so agents powered by MCP (Claude, ChatGPT, etc.) can place calls. The agent dials the restaurant number, requests the booking, and when a callback number is requested mid-call the agent supplies one to keep the conversation going. No results or metrics are stated.", "agent": "ChatGPT", "topic": "Shopping", "source": "X", "url": "https://x.com/jakemarsh/status/2105671329072476591", "prompt": "Shopping task: let agents phone restaurants to book tables. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/let-agents-phone-restaurants-to-book-tables.html" }, { "id": "handle-shopify-support-tickets-orders-and-refunds", "title": "Handle Shopify support tickets, orders and refunds", "summary": "Community report: merchants install the Supportify app, which syncs with Shopify, and connect their FAQ, shipping and return portal, and channels (chat, email, Instagram, Facebook). The agent, powered by Claude and GPT, then covers tickets itself. The listing gives no resolution rates or savings.", "agent": "Claude", "topic": "Shopping", "source": "Blog", "url": "https://apps.shopify.com/supportify-1", "prompt": "Shopping task: handle Shopify support tickets, orders and refunds. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/handle-shopify-support-tickets-orders-and-refunds.html" }, { "id": "find-airline-food-fee-reimbursement-emails-buried-in-the-inbox", "title": "Find airline food-fee reimbursement emails buried in the inbox", "summary": "According to the write-up, the agent of Meta's Muse was tasked with handling the unresolved refund of SAS, and after examining airline emails, it was discovered that the airline had already reimbursed the food fees.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49619764", "prompt": "Go through my mail for this goal: find airline food-fee reimbursement emails buried in the inbox. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/find-airline-food-fee-reimbursement-emails-buried-in-the-inbox.html" }, { "id": "draft-a-tax-filing-from-bank-statements", "title": "Draft a tax filing from bank statements", "summary": "Community report: claude Code shows up in a write-up about draft a tax filing from bank statements, with figures like 1,400. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47277164", "prompt": "Finance task: draft a tax filing from bank statements. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/draft-a-tax-filing-from-bank-statements.html" }, { "id": "catch-up-on-two-years-of-overdue-dutch-taxes", "title": "Catch up on two years of overdue Dutch taxes", "summary": "Linked example of catch up on two years of overdue Dutch taxes. They assembled a local Python-based accounting workflow with Claude Code for a Dutch B.V.", "agent": "Claude Code", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1spuza0/claude_code_just_did_my_taxes_for_me", "prompt": "Finance task: catch up on two years of overdue Dutch taxes. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/catch-up-on-two-years-of-overdue-dutch-taxes.html" }, { "id": "buy-products-online-from-a-card-photo", "title": "Buy products online from a card photo", "summary": "Musk’s pitch on X: photo of a card into Grok Bot chat, agent shops and buys (LEGO called out as an example). What ships to consumers, and which guardrails apply, stayed unspecified.", "agent": "Grok Bot", "topic": "Shopping", "source": "X", "url": "https://x.com/NotScoobySnackz/status/2109043825121403102", "prompt": "Find the best legitimate price for this product and prepare the checkout steps. Do not submit payment or store card details until I explicitly approve the final order summary.", "added": "2026-10-15", "interest": 60, "page": "https://agentsightings.com/case/buy-products-online-from-a-card-photo.html" }, { "id": "pswp-uses-harvey-vault-workflows-for-regulatory-proceedings-and-client-work-produc", "title": "pswp uses Harvey Vault workflows for regulatory proceedings and client work product", "summary": "pswp, a specialist regulatory, environmental and AI law firm with 27 professionals across Berlin and Düsseldorf, uses Harvey to amplify counsel delivery — including the AI technology it advises companies about. After extensive testing and a partner-led rollout, the firm integrated Harvey for Word and Outlook. Custom Vault workflows power regulatory proceedings and client-specific work product, helping junior lawyers with document synthesis and argument refinement.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/pswp", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/pswp-uses-harvey-vault-workflows-for-regulatory-proceedings-and-client-work-produc.html" }, { "id": "youssef-partners-uses-harvey-in-international-arbitration-to-simplify-complex-issu", "title": "Youssef + Partners uses Harvey in international arbitration to simplify complex issues", "summary": "Youssef + Partners implemented Harvey in its international arbitration and dispute-resolution practice so lawyers can spend more time crafting persuasive arguments. The firm says Harvey’s greatest value lies in simplifying complex concepts and enabling lawyers to focus on critical issues, and that associates can do more than pore through thousands of pages of documents.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/youssef-and-partners", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/youssef-partners-uses-harvey-in-international-arbitration-to-simplify-complex-issu.html" }, { "id": "truyens-advocaten-uses-harvey-to-research-law-draft-documents-and-summarize-long-f", "title": "Truyens Advocaten uses Harvey to research law, draft documents and summarize long files", "summary": "At Truyens Advocaten, Harvey is increasingly used as a starting point across workflows and practice areas. Lawyers use it to identify relevant legislation, case law and arguments, and to draft memoranda, procedural documents and client communications. Others use it to summarize lengthy documents and pinpoint the issues that matter.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/truyens-advocaten", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/truyens-advocaten-uses-harvey-to-research-law-draft-documents-and-summarize-long-f.html" }, { "id": "shumaker-deployed-harvey-firmwide-without-adding-risk-tickets-or-it-headcount", "title": "Shumaker deployed Harvey firmwide without adding risk, tickets or IT headcount", "summary": "Shumaker deployed legal AI firmwide with Harvey without adding risk, tickets or IT headcount, according to the official customer story. The firm put Harvey into lawyers’ daily work under existing IT and risk constraints.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/shumaker", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/shumaker-deployed-harvey-firmwide-without-adding-risk-tickets-or-it-headcount.html" }, { "id": "santamarina-steta-used-harvey-to-brief-clients-when-mexico-s-customs-law-changed", "title": "Santamarina + Steta used Harvey to brief clients when Mexico’s customs law changed", "summary": "When Mexico’s customs law changed, Santamarina + Steta was already calling clients, according to the official Harvey customer story describing how the firm used the platform in that work.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/santamarina-steta", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/santamarina-steta-used-harvey-to-brief-clients-when-mexico-s-customs-law-changed.html" }, { "id": "questex-automates-outbound-at-scale-with-11x-and-reports-5x-roi", "title": "Questex automates outbound at scale with 11x and reports 5x ROI", "summary": "Questex used 11x to automate outbound at scale. The official case study reports that the company achieved 5x ROI with 11x.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/questex", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/questex-automates-outbound-at-scale-with-11x-and-reports-5x-roi.html" }, { "id": "plane-used-coderabbit-to-shorten-review-cycles-and-get-its-release-schedule-back-o", "title": "Plane used CodeRabbit to shorten review cycles and get its release schedule back on track", "summary": "Plane used CodeRabbit to shorten review cycles, reduce production bugs, and unblock releases across its cloud, self-hosted and open-source products, according to the official case study.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/how-codeRabbit-helped-plane-get-their-release-schedule-back-on-track", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/plane-used-coderabbit-to-shorten-review-cycles-and-get-its-release-schedule-back-o.html" }, { "id": "o-melveny-myers-attorneys-use-harvey-to-draft-motions-anticipate-opposing-argument", "title": "O’Melveny & Myers attorneys use Harvey to draft motions, anticipate opposing arguments and review lease abstracts", "summary": "At O’Melveny & Myers, attorneys use Harvey in daily practice: one lawyer drafts a motion to dismiss, puts it into Harvey, and asks what opposing counsel is likely to argue in response. Attorneys say it helps them be more thoughtful and focus on strategy. Lease abstract reviews that previously required extensive human effort have been compressed significantly with Harvey.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/omelveny-and-myers", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/o-melveny-myers-attorneys-use-harvey-to-draft-motions-anticipate-opposing-argument.html" }, { "id": "orrick-partners-with-hebbia-to-reimagine-corporate-due-diligence", "title": "Orrick partners with Hebbia to reimagine corporate due diligence", "summary": "Orrick partnered with Hebbia to reimagine corporate due diligence and work beyond it. The official customer story describes how the law firm put Hebbia’s AI research assistant to work on corporate due diligence.", "agent": "Hebbia", "topic": "Research & Data", "source": "Case study (Hebbia)", "url": "https://hebbia.com/customers/orrick", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Hebbia.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/orrick-partners-with-hebbia-to-reimagine-corporate-due-diligence.html" }, { "id": "nexio-projects-reached-88-daily-ai-usage-in-four-months-with-dust", "title": "Nexio Projects reached 88% daily AI usage in four months with Dust", "summary": "Nexio Projects reached 88% daily AI usage in four months with Dust, according to the official Dust customer story.", "agent": "Dust", "topic": "Productivity", "source": "Case study (Dust)", "url": "https://dust.tt/customers/how-nexio-projects-reached-88-daily-ai-usage-in-4-months-with-dust", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Dust.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/nexio-projects-reached-88-daily-ai-usage-in-four-months-with-dust.html" }, { "id": "monster-reservations-group-used-bland-to-automate-confirmations-and-outreach-and-s", "title": "Monster Reservations Group used Bland to automate confirmations and outreach and scale operations 25%", "summary": "Facing the limits of traditional outbound calling, Monster Reservations Group used Bland to automate confirmations and outreach, boosting volume while maintaining quality. The official customer story reports that it scaled operations by 25%.", "agent": "Bland", "topic": "Sales & Marketing", "source": "Case study (Bland)", "url": "https://bland.ai/customers/monster-rg", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/monster-reservations-group-used-bland-to-automate-confirmations-and-outreach-and-s.html" }, { "id": "lightfoot-lawyers-use-harvey-for-drafting-review-and-transcript-workflows-includin", "title": "Lightfoot lawyers use Harvey for drafting, review and transcript workflows, including first drafts of briefs", "summary": "Lightfoot’s Innovation Committee led a coordinated Harvey rollout across lawyers, IT and leadership. Lawyers rapidly incorporated it into drafting, review and transcript workflows, and now use it to accelerate first drafts of briefs, memos and correspondence so they can spend more time on critical thinking. One lawyer called it the most successful software they had ever rolled out. The firm also launched Innovation Wins to share real use cases and tips.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/lightfoot", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/lightfoot-lawyers-use-harvey-for-drafting-review-and-transcript-workflows-includin.html" }, { "id": "lab-group-generated-over-1m-in-pipeline-with-11x", "title": "LAB Group generated over $1M in pipeline with 11x", "summary": "LAB Group used 11x to generate pipeline. The official case study reports that the company generated over $1 million in pipeline with 11x.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/lab-group", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/lab-group-generated-over-1m-in-pipeline-with-11x.html" }, { "id": "kin-insurance-used-bland-voice-ai-and-increased-qualified-call-outcomes-by-18-7", "title": "Kin Insurance used Bland Voice AI and increased qualified call outcomes by 18.7%", "summary": "To keep up with growing demand, Kin Insurance adopted Bland’s Voice AI to modernize how policyholders are served. The official customer story reports an 18.7% increase in qualified call outcomes.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/kin-insurance", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/kin-insurance-used-bland-voice-ai-and-increased-qualified-call-outcomes-by-18-7.html" }, { "id": "incomm-payments-used-harvey-to-build-a-70-page-ai-risk-classification-and-governan", "title": "InComm Payments used Harvey to build a 70-page AI risk-classification and governance engine", "summary": "InComm Payments used Harvey to build an AI governance engine from the ground up, including an intake form that captures facts on any proposed AI system and a 70-plus page risk-classification logic guide, generated with Harvey, that maps intake answers to risk tiers using AI laws and NIST and ISO frameworks. A company lead said Harvey structures the analysis while people keep the judgment, and that employees now use AI to decide which AI other employees can use.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/incomm-payments", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/incomm-payments-used-harvey-to-build-a-70-page-ai-risk-classification-and-governan.html" }, { "id": "hubspot-s-legal-team-uses-harvey-for-cited-legal-analysis-and-faster-in-house-deci", "title": "HubSpot’s legal team uses Harvey for cited legal analysis and faster in-house decisions", "summary": "After a structured rollout and tailored training, HubSpot’s Legal Operations team integrated Harvey into its workflows. The team chose it because it saves time and provides high-quality, cited results for legal tasks, and now handles matters with enough speed that in-house lawyers can focus on in-depth legal analysis, strategic planning and professional development.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/hubspot", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/hubspot-s-legal-team-uses-harvey-for-cited-legal-analysis-and-faster-in-house-deci.html" }, { "id": "g-mez-pinz-n-uses-harvey-for-contract-drafting-due-diligence-and-regulatory-analys", "title": "Gómez-Pinzón uses Harvey for contract drafting, due diligence and regulatory analysis", "summary": "Gómez-Pinzón introduced Harvey through a structured rollout, initially focused on drafting contracts and internal policies. As adoption expanded, attorneys began using it across due diligence, regulatory analysis and internal knowledge management, with the firm saying the goal is to elevate thinking as well as speed.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/gomez-pinzon", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/g-mez-pinz-n-uses-harvey-for-contract-drafting-due-diligence-and-regulatory-analys.html" }, { "id": "gray-reed-litigation-partner-builds-a-harvey-vault-for-every-case-and-uses-it-dail", "title": "Gray Reed litigation partner builds a Harvey Vault for every case and uses it daily", "summary": "Skyler Stuckey, a Gray Reed litigation partner and chief innovation officer, uses Harvey daily in his high-stakes litigation practice. He builds a Vault for every case, loading every available document so it is embedded in the matter from start to finish. On the road defending a client’s CEO in a federal lawsuit, he recognized a document opposing counsel was referencing before it appeared.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/gray-reed", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/gray-reed-litigation-partner-builds-a-harvey-vault-for-every-case-and-uses-it-dail.html" }, { "id": "gleiss-lutz-uses-harvey-for-ai-powered-document-analysis-drafting-and-document-gen", "title": "Gleiss Lutz uses Harvey for AI-powered document analysis, drafting and document generation", "summary": "After a comprehensive evaluation, Gleiss Lutz identified Harvey as the leading provider for its needs, especially for AI-powered document analysis, drafting and document generation. Users at the firm praise Harvey for delivering rapid, high-quality drafts that address both basic and complex queries.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/gleiss-lutz", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/gleiss-lutz-uses-harvey-for-ai-powered-document-analysis-drafting-and-document-gen.html" }, { "id": "gsk-stockmann-co-designed-harvey-workflows-for-the-full-corporate-and-real-estate", "title": "GSK Stockmann co-designed Harvey workflows for the full corporate and real estate due diligence process", "summary": "GSK Stockmann hosted a week-long offsite with Harvey to design and prototype new due diligence approaches, informed by client interviews. Together they co-designed generative AI workflows tailored for corporate and real estate due diligence, covering not only document review prompts but the entire process from scope determination through to report delivery.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/gsk-stockmann", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/gsk-stockmann-co-designed-harvey-workflows-for-the-full-corporate-and-real-estate.html" }, { "id": "filip-company-lawyers-save-up-to-five-hours-a-week-with-a-firmwide-harvey-rollout", "title": "Filip & Company lawyers save up to five hours a week with a firmwide Harvey rollout", "summary": "Filip & Company selected Harvey for legal-grade accuracy, enterprise security and integration with existing workflows, then ran a structured, multi-phase rollout from research to client deliverables. The firm estimates that lawyers save up to five hours each week, time now reinvested in strategic thinking, mentoring and client relationships. Harvey also facilitated training workshops and monthly feedback sessions.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/filip-and-co", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/filip-company-lawyers-save-up-to-five-hours-a-week-with-a-firmwide-harvey-rollout.html" }, { "id": "estrella-lawyers-use-harvey-to-draft-review-and-analyze-motions-pleadings-and-cont", "title": "Estrella lawyers use Harvey to draft, review and analyze motions, pleadings and contracts", "summary": "Alberto Estrella led the evaluation and implementation of Harvey and adopted it himself across litigation, corporate, and labor and employment matters. Harvey is now a core part of how Estrella lawyers draft, review and analyze documents. The firm created firmwide prompts to review motions, pleadings, contracts and client reports, enforcing structure, clarity, accurate citations and preferred writing style.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/estrella", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/estrella-lawyers-use-harvey-to-draft-review-and-analyze-motions-pleadings-and-cont.html" }, { "id": "denver-health-deployed-nabla-s-ambient-ai-to-cut-administrative-burden-across-its", "title": "Denver Health deployed Nabla’s ambient AI to cut administrative burden across its health system", "summary": "Denver Health deployed Nabla’s ambient AI to expand care by reducing administrative burden across its health system, according to the official case study.", "agent": "Nabla", "topic": "Productivity", "source": "Case study (Nabla)", "url": "https://nabla.com/case-studies/denver-health", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Nabla.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/denver-health-deployed-nabla-s-ambient-ai-to-cut-administrative-burden-across-its.html" }, { "id": "darroweverett-uses-harvey-as-a-second-set-of-eyes-to-structure-data-and-validate-f", "title": "DarrowEverett uses Harvey as a second set of eyes to structure data and validate findings", "summary": "After evaluating generative AI tools, DarrowEverett chose Harvey because it was built to support legal judgment under scrutiny. Harvey helps the firm structure massive data sets, surface decisive facts, link conclusions to source evidence, and validate findings before they reach a courtroom or opposing counsel. Lawyers treat it as a second set of eyes that can mine large volumes of data while maintaining precision and control.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/darroweverett", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/darroweverett-uses-harvey-as-a-second-set-of-eyes-to-structure-data-and-validate-f.html" }, { "id": "corgi-moved-almost-all-high-volume-policy-and-claims-calls-onto-bland-voice-agents", "title": "Corgi moved almost all high-volume policy and claims calls onto Bland voice agents", "summary": "Corgi, an insurance carrier for startups, moved almost all of its high-volume policy and claims calls onto Bland and was live in a couple of days, according to the official customer story.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/corgi", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/corgi-moved-almost-all-high-volume-policy-and-claims-calls-onto-bland-voice-agents.html" }, { "id": "contractsafe-uses-dust-and-fathom-to-deploy-ai-agents-across-teams", "title": "ContractSafe uses Dust and Fathom to deploy AI agents across teams", "summary": "ContractSafe uses Dust and Fathom to deploy AI agents across teams, according to the official Dust customer story.", "agent": "Dust", "topic": "Automation", "source": "Case study (Dust)", "url": "https://dust.tt/customers/contractsafe-uses-dust-and-fathom-for-ai-agents", "prompt": "I want an agent to run this workflow, flag anything it is unsure about, and pass those items to a person. The tool in the source case was Dust.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/contractsafe-uses-dust-and-fathom-to-deploy-ai-agents-across-teams.html" }, { "id": "cole-frieman-mallon-uses-harvey-for-legal-research-document-analysis-and-drafting", "title": "Cole-Frieman & Mallon uses Harvey for legal research, document analysis and drafting assistance", "summary": "After evaluating several legal AI solutions, Cole-Frieman & Mallon chose Harvey for security, accuracy and ease of use in document analysis, drafting assistance and research. The firm now uses Harvey to speed up legal research, brainstorm solutions to novel problems and analyze documents, in line with policies that require attorneys to exercise professional judgment.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/colefrieman-and-mallon", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/cole-frieman-mallon-uses-harvey-for-legal-research-document-analysis-and-drafting.html" }, { "id": "checkr-used-11x-to-revive-neglected-leads-and-reported-700-roi", "title": "Checkr used 11x to revive neglected leads and reported 700% ROI", "summary": "Checkr used 11x to scale pipeline from neglected leads. The official case study, titled “From neglected leads to 700% ROI,” describes how Checkr put 11x to work on outbound and pipeline generation.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/checkr", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/checkr-used-11x-to-revive-neglected-leads-and-reported-700-roi.html" }, { "id": "carrefour-spain-uses-harvey-for-m-a-due-diligence-and-real-estate-contract-analysi", "title": "Carrefour Spain uses Harvey for M&A due diligence and real estate contract analysis", "summary": "Carrefour Spain adopted Harvey after a proof of concept and then fully integrated it with team training. Automating routine tasks freed the team to concentrate on high-value work, including due diligence for a major M&A transaction. By integrating Harvey with its real estate dashboard, the legal team reduced contract review times and could support business initiatives faster.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/carrefour", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/carrefour-spain-uses-harvey-for-m-a-due-diligence-and-real-estate-contract-analysi.html" }, { "id": "caravel-law-uses-harvey-for-issue-spotting-risk-identification-and-contract-review", "title": "Caravel Law uses Harvey for issue spotting, risk identification and contract review", "summary": "Caravel Law adopted Harvey after finding it handled legal queries accurately from early testing and outperformed other solutions it tried, with implementation taking days rather than months. Lawyers use it as a second set of eyes for issue spotting and risk identification, and for document review and summarization, including a matter where a client provided a zip folder containing hundreds of contracts.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/caravel-law", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/caravel-law-uses-harvey-for-issue-spotting-risk-identification-and-contract-review.html" }, { "id": "burges-salmon-rolls-out-harvey-firmwide-for-investigations-research-and-document-h", "title": "Burges Salmon rolls out Harvey firmwide for investigations, research and document-heavy analysis", "summary": "Burges Salmon ran a structured pilot to evaluate leading legal AI platforms on real legal workflows, then selected Harvey as part of its Digital Enablement Programme and rolled it out across the firm. Lawyers use Harvey to analyze large document sets, structure research and generate clearer starting points for drafting, including investigations, research and complex analysis.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/burges-salmon", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/burges-salmon-rolls-out-harvey-firmwide-for-investigations-research-and-document-h.html" }, { "id": "bruchou-funes-de-rioja-uses-harvey-for-faster-due-diligence-and-regulatory-analysi", "title": "Bruchou & Funes de Rioja uses Harvey for faster due diligence and regulatory analysis", "summary": "Bruchou & Funes de Rioja has integrated Harvey into its practice, with lawyers using it for faster, more strategic due diligence so they can prioritize risk assessment and deal strategy, and for regulatory analysis of complex changes. With Harvey handling repetitive legal processes, lawyers spend more time deepening client advisory work.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/bruchou-and-funesderioja", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/bruchou-funes-de-rioja-uses-harvey-for-faster-due-diligence-and-regulatory-analysi.html" }, { "id": "bridgewater-uses-harvey-to-cut-contract-reviews-from-weeks-to-days", "title": "Bridgewater uses Harvey to cut contract reviews from weeks to days", "summary": "Bridgewater’s legal team uses Harvey to accelerate legal workflows and improve accuracy. By automating key processes, the team now conducts contract reviews in days instead of weeks. Harvey flags key risks and negotiation points early, and the page says this saves attorneys hours each week for high-value strategic work. Harvey’s Vault capabilities are also used to analyze fund and client documents.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/bridgewater", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/bridgewater-uses-harvey-to-cut-contract-reviews-from-weeks-to-days.html" }, { "id": "brainsuite-won-back-40-of-its-sdr-week-with-11x", "title": "Brainsuite won back 40% of its SDR week with 11x", "summary": "Brainsuite used 11x to take outbound work off its SDR team. The official case study reports that the company won back 40% of its SDR’s week with 11x.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/brainsuite", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/brainsuite-won-back-40-of-its-sdr-week-with-11x.html" }, { "id": "blank-rome-adopts-harvey-for-partner-and-associate-work-under-its-responsible-use", "title": "Blank Rome adopts Harvey for partner and associate work under its responsible-use policy", "summary": "Blank Rome chose Harvey as part of its AI stack for output quality, flexibility across practice areas, and governance controls that fit the firm’s responsible-use policy. Rather than using AI to thin junior ranks, the firm focused on partner and associate adoption together. Partners with 25 and 30 years of practice became some of Harvey’s most enthusiastic power users.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/blank-rome", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/blank-rome-adopts-harvey-for-partner-and-associate-work-under-its-responsible-use.html" }, { "id": "bayer-embeds-harvey-in-global-legal-operations-for-research-drafting-and-contract", "title": "Bayer embeds Harvey in global legal operations for research, drafting and contract work", "summary": "Harvey is now embedded in Bayer’s global legal operations as part of Bayer Legal’s digital transformation. Lawyers use it to research, draft and challenge their own thinking, and to automate repetitive review and analysis. One IP team member reported avoiding outside counsel costs by using Harvey for patent drafting and redlining.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/bayer", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/bayer-embeds-harvey-in-global-legal-operations-for-research-drafting-and-contract.html" }, { "id": "barros-err-zuriz-uses-harvey-for-everyday-document-review-research-and-drafting", "title": "Barros & Errázuriz uses Harvey for everyday document review, research and drafting", "summary": "After evaluating multiple tools, Chilean law firm Barros & Errázuriz rolled out Harvey through a phased framework of pilots, firmwide training and governance. Today Harvey is embedded in daily practice: lawyers use it for document review, research and drafting, and spend more time on strategic analysis and client advisory work. The firm says use has expanded across multiple practice groups with sustained, frequent engagement.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/barros-errazuriz", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/barros-err-zuriz-uses-harvey-for-everyday-document-review-research-and-drafting.html" }, { "id": "aziz-kaye-business-law-embeds-harvey-in-daily-corporate-and-competition-workflows", "title": "Aziz & Kaye Business Law embeds Harvey in daily corporate and competition workflows", "summary": "Aziz & Kaye Business Law evaluated multiple AI tools and selected Harvey because it met the mid-market firm’s security and confidentiality requirements and was built for legal professionals. The firm set out to embed Harvey into daily legal workflows to increase speed and rigor without compromising judgment, and now uses it across corporate and competition matters.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/aziz-and-kaye", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/aziz-kaye-business-law-embeds-harvey-in-daily-corporate-and-competition-workflows.html" }, { "id": "ashurst-makes-harvey-available-to-lawyers-and-business-services-teams-for-first-dr", "title": "Ashurst makes Harvey available to lawyers and Business Services teams for first drafts and translation", "summary": "Ashurst, a global law firm with 33 offices in 21 countries, made Harvey available to both its lawyers and Business Services teams, with guardrails for security and quality. After a pilot, the firm found it helped people overcome “blank page syndrome” and quickly produce first drafts, and that Harvey’s translation capabilities are valuable for staff in countries where English is not the first language.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/ashurst", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/ashurst-makes-harvey-available-to-lawyers-and-business-services-teams-for-first-dr.html" }, { "id": "arentfox-schiff-made-harvey-core-to-client-work-after-a-focused-attorney-pilot", "title": "ArentFox Schiff made Harvey core to client work after a focused attorney pilot", "summary": "ArentFox Schiff, a firm with more than 650 lawyers and policy professionals, launched a focused Harvey pilot with attorneys who had already tried earlier generative AI tools. With hands-on training, attorneys quickly applied Harvey to client matters. The firm reports that attorneys spend less time on mechanical tasks and more on complex, client-facing issues.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/arentfox-schiff", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/arentfox-schiff-made-harvey-core-to-client-work-after-a-focused-attorney-pilot.html" }, { "id": "a-o-shearman-uses-harvey-for-summarization-legal-analysis-and-translation-across-4", "title": "A&O Shearman uses Harvey for summarization, legal analysis and translation across 43 jurisdictions", "summary": "A&O Shearman, a global law firm with nearly 4,000 lawyers, became the first law firm to implement Harvey at an enterprise level in December 2022, after a sandbox deployment and governance protocols. Attorneys use it for summarization, legal analysis and translation. The page says Harvey now helps 4,000 staff members across 43 jurisdictions, with staff saving 2–3 hours per week on average on those routine tasks.", "agent": "Harvey", "topic": "Research & Data", "source": "Case study (Harvey)", "url": "https://harvey.ai/customers/a-and-o-shearman", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Harvey.", "added": "2026-11-14", "interest": 59, "page": "https://agentsightings.com/case/a-o-shearman-uses-harvey-for-summarization-legal-analysis-and-translation-across-4.html" }, { "id": "wildride-automates-33-of-email-tickets-with-gorgias-ai-agent-after-a-viral-surge", "title": "Wildride automates 33% of email tickets with Gorgias AI Agent after a viral surge", "summary": "Wildride's ticket volume rose 4x after viral Instagram reels, and its two support agents struggled with the load, especially on Instagram. It implemented Gorgias AI Agent, which automated 33% of its emails and resolved issues 24% faster.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/wildride", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/wildride-automates-33-of-email-tickets-with-gorgias-ai-agent-after-a-viral-surge.html" }, { "id": "vessel-automates-45-of-emails-with-gorgias-ai-agent-within-a-month", "title": "VESSEL automates 45% of emails with Gorgias AI Agent within a month", "summary": "VESSEL wanted faster responses, better CSAT and more automation while freeing agents for tickets that need more attention. After one month with Gorgias AI Agent, the share of emails automated rose to 45%, first response time fell to 28 seconds and resolution time dropped to 37 seconds, while keeping brand voice and tone consistent.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/vessel", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/vessel-automates-45-of-emails-with-gorgias-ai-agent-within-a-month.html" }, { "id": "rhumbix-consolidates-n8n-make-and-zapier-into-lindy-and-onboards-its-sales-team-in", "title": "Rhumbix consolidates n8n, Make and Zapier into Lindy and onboards its sales team in days", "summary": "Rhumbix replaced three automation tools that needed upkeep with Lindy as a single assistant. Reps connect calendars and inboxes with OAuth and the whole sales organisation was onboarded after one workshop. Figures from a board-level ROI study run by Rhumbix: $25K a month in savings versus manual workflows, about five minutes of setup per user, and 80% of go-to-market work now handled by Lindy.", "agent": "Lindy", "topic": "Sales & Marketing", "source": "Case study (Lindy)", "url": "https://lindy.ai/case-study/rhumbix", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Lindy.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/rhumbix-consolidates-n8n-make-and-zapier-into-lindy-and-onboards-its-sales-team-in.html" }, { "id": "proficio-uses-elastic-ai-assistant-and-attack-discovery-to-speed-threat-detection", "title": "Proficio uses Elastic AI Assistant and Attack Discovery to speed threat detection and response", "summary": "Proficio, a managed security services provider, incorporates Elastic AI Assistant and Elastic Attack Discovery to advance threat detection, reduce response times and improve operational efficiency. The page says Elastic's scalability supported 60% business growth, and that at less than half a cent per investigation, using Elastic AI Assistant on every alert is expected to save around $1 million over three years.", "agent": "Elastic AI Assistant", "topic": "DevOps & Infra", "source": "Case study (Elastic)", "url": "https://elastic.co/customers/proficio", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Elastic AI Assistant.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/proficio-uses-elastic-ai-assistant-and-attack-discovery-to-speed-threat-detection.html" }, { "id": "noritz-uses-a-diagnostics-ai-assistant-to-shorten-customer-support-resolution-time", "title": "Noritz uses a Diagnostics AI Assistant to shorten customer support resolution time", "summary": "Quality assurance and field engineers at Noritz use the Noritz Diagnostics AI Assistant, built on AWS Bedrock and orchestrated through DataRobot, to standardise data entered by field engineers, automatically classify breakdown cases and recommend suitable resolutions. The page reports a 70% reduction in the effort needed to review and process data.", "agent": "DataRobot with AWS Bedrock", "topic": "Customer Support", "source": "Case study (DataRobot)", "url": "https://datarobot.com/customers/noritz", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was DataRobot with AWS Bedrock.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/noritz-uses-a-diagnostics-ai-assistant-to-shorten-customer-support-resolution-time.html" }, { "id": "gamma-builds-the-gamma-agent-for-conversational-editing-on-the-vercel-ai-sdk", "title": "Gamma builds the Gamma Agent for conversational editing on the Vercel AI SDK", "summary": "Gamma's first version generated decks from a prompt. In October 2025 it launched Gamma Agent, a conversational editor that introduced dialogue and a new relationship between user and product. Gamma builds its design-first agents with the Vercel AI SDK, Vercel Functions and the Edge Network.", "agent": "Gamma Agent on Vercel AI SDK", "topic": "Design & Creative", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/gamma-builds-design-first-agents-with-vercel", "prompt": "I want an agent to turn my ideas into drafts I can review and edit. The tool in the source case was Gamma Agent on Vercel AI SDK.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/gamma-builds-the-gamma-agent-for-conversational-editing-on-the-vercel-ai-sdk.html" }, { "id": "empower-cuts-incident-response-times-by-40-using-factory-and-review-droid", "title": "Empower cuts incident response times by 40% using Factory and Review Droid", "summary": "Empower, an early adopter of Factory's platform and its Review Droid product, integrated AI across its development lifecycle. The result, according to the case study, was faster incident resolution (40% shorter response times), improved code quality and better collaboration between teams.", "agent": "Factory Review Droid", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/empower", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory Review Droid.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/empower-cuts-incident-response-times-by-40-using-factory-and-review-droid.html" }, { "id": "ankor-runs-20-30-lindy-agents-across-marketing-sales-operations-and-technical-supp", "title": "Ankor runs 20–30 Lindy agents across marketing, sales, operations and technical support", "summary": "Rather than hiring, Ankor's CEO built an AI workforce on Lindy. He built 10 functional agents in the first week and now runs 20–30 active agents across marketing, sales, operations and technical support. The page cites a 5x return on investment by the CEO's own estimate.", "agent": "Lindy", "topic": "Business & Startups", "source": "Case study (Lindy)", "url": "https://lindy.ai/case-study/ankor", "prompt": "I want agents that handle this slice of running a small company and report back to me. The tool in the source case was Lindy.", "added": "2026-11-13", "interest": 59, "page": "https://agentsightings.com/case/ankor-runs-20-30-lindy-agents-across-marketing-sales-operations-and-technical-supp.html" }, { "id": "wolters-kluwer-drives-consistent-software-quality-at-scale-with-agentic-ai", "title": "Wolters Kluwer drives consistent software quality at scale with agentic AI", "summary": "Wolters Kluwer drives consistent software quality at — See how Wolters Kluwer leveraged Tricentis Agentic Test Creation to achieve 100% automation at the UI and API levels for its core platform applications. he’s tackled with both training and a guiding mantra: “excellence through innovation.” “We wanted everything we do and every decision we make to back into that mantra,” DiGrazia says. In a short period of time, the org achieved 30% time savings in test case design by directing agentic AI to draft test cases, steps, and expected results from user requirements.", "agent": "Custom agent", "topic": "Design & Creative", "source": "Case study", "url": "https://tricentis.com/case-studies/how-qtest-enables-wolters-kluwer-drive-quality-at-scale", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/wolters-kluwer-drives-consistent-software-quality-at-scale-with-agentic-ai.html" }, { "id": "the-power-of-an-ai-intake-agent-ssm-healths-journey-to-hiring-excellence", "title": "The Power of an AI Intake Agent: SSM Health’s Journey to Hiring Excellence", "summary": "See how a healthcare nonprofit uses an AI agent to automate hiring manager intake. SSM Health automated 66% of intake conversations, accelerated time to publish open roles by 25%+, and shortened time to fill by 15% after a discovery-to-go-live rollout of just over two months. SSM Health automated 66% of intake conversations, accelerated time to publish open roles by 25%+, and shortened time to fill by 15% after a discovery-to-go-live rollout of just over two months.", "agent": "Custom agent", "topic": "Media & Content", "source": "Case study", "url": "https://www.phenom.com/blog/healthcare-hiring-manager-intake-ai-agent", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/the-power-of-an-ai-intake-agent-ssm-healths-journey-to-hiring-excellence.html" }, { "id": "the-ai-agents-hpe-uses-to-simplify-executive-screening", "title": "The AI Agents HPE Uses to Simplify Executive Screening", "summary": "The AI Agents HPE — Can AI agents handle executive screening? HPE tested it at the VP level — here's what they found. Only 27% of applications were acted on by a recruiter, not because candidates were reviewed and passed over, but because capacity constraints impacted reach. To use Phenom Voice Screening Agent for VP-level executive hiring, with in-depth probing questions, leadership assessments, and calls stretching up to 90 minutes.", "agent": "Custom agent", "topic": "Business & Startups", "source": "Case study", "url": "https://www.phenom.com/blog/ai-agents-simplify-executive-screening", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/the-ai-agents-hpe-uses-to-simplify-executive-screening.html" }, { "id": "beyond-basic-queries-achieving-2x-greater-accuracy-with-text-to-sql-on-snowflake", "title": "Snowflake achieves 2x greater accuracy with text-to-SQL using Mistral models", "summary": "Based on internal evaluation sets, using Mistral Large and Codestral, Cortex Analyst is consistently close to 2x more accurate than single-shot SQL generation from state-of-the-art LLMs and delivers approximately 14% higher accuracy than another competing text-to-SQL Beyond basic queries: Achieving 2x greater accuracy with text-to-sql on Snowflake. Snowflake turned to two Mistral models as potential answers: Codestral , an open-weight model explicitly tailored for code generation tasks, and Mistral Large , for reasoning, language generation, and code generation.", "agent": "Snowflake Cortex", "topic": "Software Development", "source": "Case study (Mistral)", "url": "https://mistral.ai/customers/snowflake", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Snowflake Cortex.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/beyond-basic-queries-achieving-2x-greater-accuracy-with-text-to-sql-on-snowflake.html" }, { "id": "autism-learning-partners-uses-paradox-olivia", "title": "Saving recruiters 7 hours every week with Paradox's Conversational ATS", "summary": "Home health company Autism Learning Partners increased hires by 50% without increasing headcount. Autism Learning Partners (ALP) was not helped by their slow, manually-driven hiring process that often led to drop-off.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/autism-learning-partners", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/autism-learning-partners-uses-paradox-olivia.html" }, { "id": "remote-built-a-world-class-it-help-desk-with-orchestrated-notion-custom-agents", "title": "Remote Built a World-Class IT Help Desk with Orchestrated Notion Custom Agents", "summary": "Remote Built a World-Class IT — Now, they also manage IT requests with a fleet of Agents that keep requests moving automatically, pull in the team at the most critical moments, and help the IT team scale support while spending 7% less. Remote built an agent-powered IT help desk in Notion, automatically routing requests and pulling in humans only when it matters most. is an orchestrated system of Custom Agents that replaces a more complex, linear and entirely human managed setup.", "agent": "Notion AI", "topic": "Customer Support", "source": "Case study (Notion)", "url": "https://notion.com/customers/remote", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/remote-built-a-world-class-it-help-desk-with-orchestrated-notion-custom-agents.html" }, { "id": "ng-cash-uses-decagon", "title": "Redefining customer experience in Fintech: How NG.CASH is setting new support standards for Gen Z in Brazil", "summary": "Ng Cash — These limitations hindered NG.CASH’s ability to maintain an agile, cost-efficient support model while delivering the engaging and helpful experience their Gen Z audience expects. and Key Metrics The partnership between Decagon and NG.CASH delivered measurable success: Improved deflection rate - Increased to 70% with Decagon’s AI Agents, significantly reducing manual escalations. Results and Key Metrics The partnership between Decagon and NG.CASH delivered measurable success: Improved deflection rate - Increased to 70% with Decagon’s AI Agents, significantly reducing manual escalations.", "agent": "Decagon", "topic": "Email & Inbox", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/ng-cash", "prompt": "I want an agent to draft replies and file mail, but not send anything until I say so. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/ng-cash-uses-decagon.html" }, { "id": "pathwork-automates-information-extraction-from-medical-records-and-underwriting-", "title": "Pathwork Automates Information Extraction from Medical Records and Underwriting Guidelines with LlamaParse", "summary": "Pathwork — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. Pathwork , a life insurance technology company, is changing that reality. “Documents were coming in faster than our systems could handle.” About 60% of all underwriting cases include documentation, averaging 75 pages per case, with some extending to 1,000 pages. It now processes over 40,000 pages of medical documentation per week , converting scanned PDFs, handwritten notes, and image-heavy records into structured text that downstream models can analyze.", "agent": "LlamaIndex", "topic": "Automation", "source": "Blog (LlamaIndex)", "url": "https://llamaindex.ai/customers/pathwork-automates-information-extraction-from-medical-records-and-underwriting-guidelines-with", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was LlamaIndex.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/pathwork-automates-information-extraction-from-medical-records-and-underwriting-.html" }, { "id": "wendys-uses-paradox-olivia", "title": "Meritage Hospitality Group helped Wendy's hire better and faster, simply by being simple", "summary": "Wendys — Meritage Hospitality Group helped Wendy's hire better and faster, simply by being simple. Olivia saves general managers 2+ hours of administrative work per week by automating initial screening, interview scheduling, and candidate reminders. 91% of candidates complete the chat application via Olivia 2 day ‍ average time to interview.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/wendys", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/wendys-uses-paradox-olivia.html" }, { "id": "wendys-nz-uses-paradox-olivia", "title": "How Wendy’s New Zealand locations were able to speed up the hiring process with recruiting automation", "summary": "Wendys Nz — How Wendy’s New Zealand locations were able to speed up the hiring process with recruiting automation. Candidates that apply through Lou are completing their job application 85% of the time. Results By partnering with Paradox, the Wendy’s NZ team has been able to speed up the hiring process, returning ~200 hours per year to every restaurant.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/wendys-nz", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/wendys-nz-uses-paradox-olivia.html" }, { "id": "how-vercel-uses-notion-to-scale-launches-across-the-company", "title": "How Vercel Uses Notion to Scale Launches Across the Company", "summary": "Vercel Uses Notion to Scale — Its unified system has resulted in 89% of employees reporting increased confidence in the quality of their shipped products. Unlike ShipOps, Drew’s team builds fully custom agents in code, deployed on Vercel’s own infrastructure. × How Vercel Uses Notion to Scale Launches Across the Company 35% faster shipping 89% increase in shipping confidence Combining versatility, acceleration, and excellence in both its name and product, Vercel gives developers a frictionless path from code to cloud.", "agent": "Notion AI", "topic": "Software Development", "source": "Case study (Notion)", "url": "https://notion.com/customers/vercel", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-vercel-uses-notion-to-scale-launches-across-the-company.html" }, { "id": "how-tremendous-is-achieving-90-deflection-and-92-csat-with-decagon", "title": "How Tremendous is achieving 90% deflection and 92% CSAT with Decagon", "summary": "Across chat, email, and voice, Decagon provides 24/7/365 support, with deflection trending near 90%, compared with a peak of approximately 65% chat deflection with its previous have enabled Tremendous to rethink its operating model: achieving nearly 90% deflection, improving CSAT to 92%, and transitioning away from outsourced support toward a fully internal team supported by AI.", "agent": "Decagon", "topic": "Email & Inbox", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/tremendous", "prompt": "I want an agent to draft replies and file mail, but not send anything until I say so. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-tremendous-is-achieving-90-deflection-and-92-csat-with-decagon.html" }, { "id": "how-tekion-enabled-1-300-engineers-with-persona-driven-ai-agents", "title": "How Tekion enabled 1,300+ engineers with persona-driven AI agents", "summary": "By combining Augment’s deep codebase reasoning with Tekion’s structured workflows, the team has turned AI into core engineering infrastructure—achieving 50–100% productivity gains, 90%+ test coverage on major systems, and thousands of automated PR reviews each month. Test coverage breakthroughs Tekion achieved 90%+ test coverage on over 20% of their codebase in days, powered entirely by test personas. Test Designer / Developer AI — generates and executes test plans, achieving >90% coverage in days.", "agent": "Augment", "topic": "Customer Support", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/Tekion-enabled-AI-agents", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-tekion-enabled-1-300-engineers-with-persona-driven-ai-agents.html" }, { "id": "how-substack-handles-actions-with-ai", "title": "How Substack handles actions with AI", "summary": "The Solution Substack partnered with Decagon to launch: AI-Powered Chatbot: Decagon implemented an AI Agent capable of handling and resolving more than 90% of user inquiries, significantly reducing the burden on the existing support team. Higher Customer Satisfaction: Decagon’s AI Agent has helped Substack successfully resolve more than 90% of user questions without human intervention, leading to consistently high CSAT and deflection rates, as well as a shorter time-to-resolution rate for all customers. Substack’s subscription network has grown to more than 35 million active subscriptions and more than 3 million paid subscriptions since 2017.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/substack", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-substack-handles-actions-with-ai.html" }, { "id": "how-pearl-technologies-achieved-a-3x-productivity-boost-with-augment-cosmos", "title": "How Pearl Technologies achieved a 3x productivity boost with Augment Cosmos", "summary": "Pearl Technologies achieved a 3x productivity — Their goal for the next year is to automate 20–40% of all decision-making within the TMS, moving toward a \"Human-in-the-Loop\" system where AI agents handle the bulk of operational actions. This enabled the entire team to contribute to the agentic workflow regardless of their local machine's specs. 3.", "agent": "Augment", "topic": "Software Development", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/how-pearl-technologies-achieved-a-3x-productivity-boost-with-augment-cosmos", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-pearl-technologies-achieved-a-3x-productivity-boost-with-augment-cosmos.html" }, { "id": "checkers-rallys-uses-paradox-olivia", "title": "How Paradox helped this restaurant chain see 90% franchise location adoption of conversational AI alongside SAP SuccessF", "summary": "Checkers Rallys — How Paradox helped this restaurant chain see 90% franchise location adoption of conversational AI alongside SAP SuccessFactors. Not only did they need to find the right for them, but they had to convince hundreds of franchise operators to align on a new technology as well. 35,000 hours saved by eliminating manual interview scheduling across all franchise locations.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/checkers-rallys", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/checkers-rallys-uses-paradox-olivia.html" }, { "id": "how-pajar-automates-45-of-tickets-to-cut-response-times-from-days-to-minutes", "title": "How Pajar Automates 45% of Tickets to Cut Response Times From Days To Minutes", "summary": "Pajar — Handling peak-season volume while supporting customers in two languages. Solution: Pajar partnered with Gorgias for 30-in-30, a hands-on onboarding program aiming to resolve 30% of their support volume with automation, within 30 days. Pajar blew this goal out of the water, fully resolving 45% of queries with automation.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/pajar", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-pajar-automates-45-of-tickets-to-cut-response-times-from-days-to-minutes.html" }, { "id": "how-nude-project-resolves-74-of-tickets-in-one-touch-with-gorgiass-ai-agent", "title": "How Nude Project Resolves 74% of Tickets in One Touch with Gorgias’s AI Agent", "summary": "Nude Project Resolves — Industry Previous helpdesk Zendesk Company size Enterprise Product in use AI Agent , Main integrations Klaviyo, LoyaltyLion, Triple Whale 39% automation rate 32 second first response time 60% reduction in labor cost with Gorgias 39% automation rate 32 second first response time Challenge: As the brand grew, Nude Project’s CX team was overwhelmed by the increasing volume of customer tickets.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/nude-project", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-nude-project-resolves-74-of-tickets-in-one-touch-with-gorgiass-ai-agent.html" }, { "id": "how-nestle-automated-nearly-8-000-hours-of-recruiting-work-this-year", "title": "How Nestlé automated nearly 8,000 hours of recruiting work this year", "summary": "Nestlé — Poof. Gone. This is the story of how one of the leading consumer brands in the world took thousands of hours of manual recruiting tasks and made them disappear. “But they don’t have the time to do that if they’re doing admin tasks.” In just one year, Olivia: Fully scheduled over 25,000 candidate interviews for high skill roles (a 600% increase YoY!) Led 360,000+ candidates interactions on the Nestlé career site Saved roughly 8,000 total hours of time So Olivia hasn’t eliminated all of that repetitive admin work (yet), but that’s still a lot of time saved.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/blog/8-000-hours-of-work-turned-to-almost-zero-how-nestle-did-it", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-nestle-automated-nearly-8-000-hours-of-recruiting-work-this-year.html" }, { "id": "how-morning-brew-turned-every-sigh-into-an-agent", "title": "How Morning Brew Turned Every 'Sigh' Into an Agent", "summary": "Morning Brew built three Notion Custom Agents—Nova, Cappy, and Luna—to handle CMS support, capacity planning, and PRD updates, freeing the team to focus on judgment and action. wasn’t just more pages. Emily Diamond SVP & Head of Product Why Custom Agents, why now Morning Brew didn’t start with a grand vision of AI everywhere. Since Nova launched, about 20% of inbound issues have been either “Advanced by Nova” or “Resolved by Nova”—meaning that one in five questions never turns into a full context switch or support ticket for the team at all.", "agent": "Notion AI", "topic": "Design & Creative", "source": "Case study (Notion)", "url": "https://notion.com/customers/morning-brew", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-morning-brew-turned-every-sigh-into-an-agent.html" }, { "id": "how-lskd-tripled-email-automation-rate-with-ai-agent", "title": "How LSKD Tripled Email Automation Rate with AI Agent", "summary": "LSKD Tripled Email Automation Rate — Scaling support while maintaining high-touch service. Within a month of implementation, AI Agent played a key role in helping LSKD increase their email automation rate by 20% all while maintaining the brand’s tone and personal touch. Bronner's Saved $100K/Year by Switching From Salesforce, Then Automated 45% of Interactions with Gorgias Dr.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/lskd", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-lskd-tripled-email-automation-rate-with-ai-agent.html" }, { "id": "how-kirby-allison-boosted-conversions-by-23-after-automating-30-of-tickets", "title": "How Kirby Allison Boosted Conversions by 23% After Automating 30% of Tickets", "summary": "The solution: Gorgias Automate deflects 30% of tickets to automation within just one month Kirby Allison switched from Zendesk to Gorgias, opening up a new realm of possibilities for managing customer support queries. When customers send questions in the Chat, Automate scans those incoming tickets with AI and sends Help Center articles with relevant answers, pre-written by Kirby Allison. Unanswered inquiries piled up outside of business hours, and staff had limited time for higher-value tasks to drive business growth.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/kirby-allison", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-kirby-allison-boosted-conversions-by-23-after-automating-30-of-tickets.html" }, { "id": "how-john-k-zaid-associates-used-evenups-proactive-ai-agents-to-catch-issues-earl", "title": "How John K. Zaid & Associates Used EvenUp’s Proactive AI Agents to Catch Issues Early in 37% of Client Conversations", "summary": "Learn how John K. Zaid & Associates increased demand output by 30% and secured settlements up to 300% higher using EvenUp’s Proactive AI for PI Platform. Zaid & Associates Used EvenUp’s Proactive AI Agents to Catch Issues Early in 37% of Client Conversations 300% increase in settlement offers 37% of clients flagged an issue requiring case manager follow-up 30% increase in month-over-month demand sends About this firm Location: Texas Employees: 180 Website: zaidlaw.com The Challenge Eliminating Manual File Review Friction at Scale John K.", "agent": "EvenUp", "topic": "Business & Startups", "source": "Case study (EvenUp)", "url": "https://evenuplaw.com/customers/john-k-zaid-associates", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was EvenUp.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-john-k-zaid-associates-used-evenups-proactive-ai-agents-to-catch-issues-earl.html" }, { "id": "heck-uses-dropbox-dash", "title": "How Heck Scales Global Production With Dropbox", "summary": "Discover how Heck, a remote production studio, scaled global workflows across 30 countries using Dropbox, Dash, and Replay to manage 50TB of creative assets. Initially, Heck used Google Drive to manage documents and massive production files. Dropbox proved its value during one of Heck’s largest and most complex campaigns to date: a multi-video project with 300+ deliverables across 30 countries and 17 languages. Read more Mileshko Creative cuts video and photo editing time by 75% with Dropbox Learn how Mileshko Creative, a full-service creative agency, improved team collaboration and workflows and reduced costs with Dropbox.", "agent": "Dropbox Dash", "topic": "Design & Creative", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/heck", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/heck-uses-dropbox-dash.html" }, { "id": "how-fontainebleau-las-vegas-built-their-resort-from-the-ground-up-thanks-to-an-a", "title": "How Fontainebleau Las Vegas built their resort from the ground up thanks to an AI assistant named Morris", "summary": "How Fontainebleau Las Vegas built their resort from the ground up thanks to an AI assistant named Morris. This is the story of how Fontainebleau Las Vegas staffed a \"small city\" from the ground up — and still managed to maintain a 93% candidate satisfaction rate.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/fontainebleau-las-vegas", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-fontainebleau-las-vegas-built-their-resort-from-the-ground-up-thanks-to-an-a.html" }, { "id": "how-flynn-group-the-largest-franchisee-in-the-world-employs-conversational-softw", "title": "How Flynn Group, the largest franchisee in the world, employs conversational software to save time and money", "summary": "Flynn Group implemented a first-of-it's-kind Conversational ATS, powered by an AI assistant named Frankie, to help hire faster and better. ‍ Flynn Group has now automated 90% of their hiring process. Solution Flynn Group implemented a first-of-it's-kind Conversational ATS, powered by an AI assistant named Frankie, to help hire faster and better. ‍ Results Flynn Group has now automated 90% of their hiring process.", "agent": "Custom agent", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/flynn-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-flynn-group-the-largest-franchisee-in-the-world-employs-conversational-softw.html" }, { "id": "how-flashfood-transformed-customer-support-with-decagon", "title": "How Flashfood Transformed Customer Support with Decagon", "summary": "Here's what Decagon delivered: 90%+ Deflection across all tickets: Decagon now handles 100% of Flashfood’s customer support tickets, and over 90% of inquiries are resolved without the need for human intervention. The Flashfood partnered with Decagon to implement a fully AI-driven customer support system capable of managing inquiries across all inquiry types. With operations spanning across North America, Flashfood has helped save 130 millions of pounds of food from landfills while saving its shoppers more than $280 million on their groceries.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/flashfood", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-flashfood-transformed-customer-support-with-decagon.html" }, { "id": "how-first-watch-uses-conversational-ai-to-extend-you-first-culture-and-improve-b", "title": "How First Watch uses conversational AI to extend “You First” culture and improve both candidate and manager experience", "summary": "With conversational AI, First Watch is 103% staffed for current management hiring needs. 91% Interviews scheduled on the same day of application. How First Watch uses conversational AI to extend “You First” culture and improve both candidate and manager experience.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/first-watch", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-first-watch-uses-conversational-ai-to-extend-you-first-culture-and-improve-b.html" }, { "id": "how-faire-connected-their-work-with-ai-so-agents-can-deliver", "title": "How Faire connected their work with AI so agents can deliver", "summary": "From AI-first to agent-ready: see how work happens >30% faster and saves 9 hours/week with every teams' plans, work, and knowledge connected in their Notion workspace. × How Faire connected their work with AI so agents can deliver At the scale of a $5B global wholesale platform, tools multiply fast and leading the industry means adopting the latest AI even faster. Here’s what changed for Faire: 81% say meetings run smoother as Notion AI captures notes and action items, letting people focus on discussions and decisions.", "agent": "Notion AI", "topic": "Knowledge & Notes", "source": "Case study (Notion)", "url": "https://notion.com/customers/faire", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-faire-connected-their-work-with-ai-so-agents-can-deliver.html" }, { "id": "how-crafty-uses-notion-to-make-ai-agents-useful-at-work", "title": "How Crafty uses Notion to make AI agents useful at work", "summary": "See how Crafty uses Notion to document workflows, build AI agents, automate 60%+ of internal support questions, and save 730 engineering hours a year. was helping nontechnical team members build highly integrated agents without requiring engineering resources to be pulled in. That is × How Crafty uses Notion to make AI agents useful at work 60%+ Internal support questions automated 100+ Job descriptions automatically improved 730 Engineer hours saved annually At Crafty, agents work because the process starts before the agent ever answers a question.", "agent": "Notion AI", "topic": "Automation", "source": "Case study (Notion)", "url": "https://notion.com/customers/crafty", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-crafty-uses-notion-to-make-ai-agents-useful-at-work.html" }, { "id": "how-cocorico-maintained-headcount-costs-by-automating-48-of-tickets-with-ai-agen", "title": "How Cocorico Maintained Headcount Costs By Automating 48% of Tickets with AI Agent", "summary": "Cocorico Maintained Headcount Costs By Automating — Limited support hours made it hard to manage repetitive requests. Bronner's Saved $100K/Year by Switching From Salesforce, Then Automated 45% of Interactions with Gorgias Dr. Solution: Cocorico implemented Gorgias AI Agent to provide 24/7 responses and free its agents to focus on more complex tickets. Less than six months after implementation, Cocorico exceeded its goal by automating nearly half of its tickets, resolved 2,400+ tickets with AI, and gave customers near-instant responses with a 22-second average first response time.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/cocorico", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-cocorico-maintained-headcount-costs-by-automating-48-of-tickets-with-ai-agen.html" }, { "id": "how-candidly-uses-notion-to-make-cursor-agents-multiplayer-and-ship-73-more-valu", "title": "How Candidly uses Notion to make Cursor agents multiplayer and ship 73% more value", "summary": "Candidly uses a Notion task board to manage Cursor agents in a multiplayer environment so product, engineering, and coding agents can see the same tasks, context, and decisions. Coding agents work out of Notion to ship new products, and agents write into Notion to maintain product documentation, reading straight from the codebase. Building this way has reduced the time it takes to deliver a full user story by about 10 days, making development 41% more efficient. Candidly’s EPD organization shipped 73% more value per employee after adopting agents, even as the team became more than 25% smaller.", "agent": "Notion AI", "topic": "Customer Support", "source": "Case study (Notion)", "url": "https://notion.com/customers/candidly", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-candidly-uses-notion-to-make-cursor-agents-multiplayer-and-ship-73-more-valu.html" }, { "id": "bullla-uses-datadog-bits-ai", "title": "How Bullla increased availability to 99.99% and cut MTTR by 90% with Datadog", "summary": "Bullla, a Brazilian digital financial services platform, uses Datadog and Bits AI to increase availability to 99.99%, cut MTTR by 90%, and troubleshoot critical incidents up to 80% faster. With Bits Chat, Bullla has also reduced the time required to produce security incident reports by approximately 96%, enabling faster documentation, response, and follow-up. Bullla has granted more than BRL 7.3 billion in microcredit, issued over 3.6 million cards, and now serves more than 600,000 customers. Its platform supports more than 3.2 million transactions annually and has processed over 287 million financial operations.", "agent": "Datadog Bits AI", "topic": "DevOps & Infra", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/bullla", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Datadog Bits AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/bullla-uses-datadog-bits-ai.html" }, { "id": "how-boody-lifted-sales-10-and-cut-response-times-by-99-with-ai-agent", "title": "How Boody Lifted Sales 10% and Cut Response Times by 99% With AI Agent", "summary": "Boody Lifted Sales — A lack of automation led to ticket backlogs, long wait times, and missed urgent requests. Solution: Migrating to Gorgias and implementing AI Agent empowered Boody to automate 26% of all customer conversations, freeing the CX team from repetitive tickets. AI Agent delivered 99% faster customer responses and let the human agents refocus on high-value work like process improvement, internal collaboration with marketing and product teams, and building relationships with customers who shared intimate stories about how Boody’s bras supported them through their postpartum and post-surgery.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/boody", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-boody-lifted-sales-10-and-cut-response-times-by-99-with-ai-agent.html" }, { "id": "how-baby-gold-went-from-0-to-20-email-automation-rate-in-two-weeks-with-ai-agent", "title": "How Baby Gold Went from 0% to 20% Email Automation Rate in Two Weeks with AI Agent", "summary": "Baby Gold Went — Just the tone of voice that Michelle is able to adopt is definitely on brand for us.” —Sindi Melgar, Customer Service Manager, Baby Gold The results: 20% automation rate, 49-second first response time and 1 min 4 second resolution time Within two weeks, AI Agent helped the team at Baby Gold increase email automation rate by 20%, and significantly improve both first response and resolution time. Bronner's Saved $100K/Year by Switching From Salesforce, Then Automated 45% of Interactions with Gorgias Dr.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/baby-gold", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-baby-gold-went-from-0-to-20-email-automation-rate-in-two-weeks-with-ai-agent.html" }, { "id": "how-arcade-belts-cut-support-ticket-volume-in-half-with-ai-agent", "title": "How Arcade Belts Cut Support Ticket Volume in Half with AI Agent", "summary": "Arcade Belts — Repetitive questions overwhelmed a small CX team. Solution: After switching from Zendesk to Gorgias, Arcade Belts quickly reached a 30% email automation rate, which climbed even higher with the introduction of AI Agent, which handles routine tasks like warranty claims, order cancellations, and shipping address changes. “We got to a point where we were sitting around 30% automation even before AI Agent came out.” —Grant, Ecommerce Coordinator at Arcade Belts Handling routine tickets with AI Agent As one of the first adopters of AI Agent , Arcade Belts saw a significant boost in automation rates from day one.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/arcade-belts", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-arcade-belts-cut-support-ticket-volume-in-half-with-ai-agent.html" }, { "id": "how-ai-agent-became-1-in-ticket-replies-resolution-speed-for-psycho-bunnys-cx-te", "title": "How AI Agent Became #1 in Ticket Replies & Resolution Speed for Psycho Bunny’s CX Team", "summary": "AI Agent answers queries 10x faster than the team average, and typically resolves tickets in under 2 minutes, rather than 4+ hours. Solution : Psycho Bunny implemented Gorgias's AI Agent, which they named Lisa, to automate 26% of customer tickets, particularly simple FAQs, boosting efficiency and maintaining high CSAT scores. The challenge: Maintaining high-quality CX and a low overhead rate while scaling up Psycho Bunny is facing the challenge that many similar ecommerce brands encounter: continuing to grow north of a $250 million company without rocketing up their overhead rate or degrading the current high-quality customer experience.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/psycho-bunny", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-ai-agent-became-1-in-ticket-replies-resolution-speed-for-psycho-bunnys-cx-te.html" }, { "id": "how-ai-agent-automates-28-of-tickets-for-love-in-faith-with-98-faster-frt-than-t", "title": "How AI Agent Automates 28% of Tickets for Love in Faith With 98% Faster FRT Than Team Average", "summary": "Main integrations 98.2% faster first response time than team average 99.5% faster resolution time than team average 28% of tickets resolved by AI Agent 98.2% faster first response time than team average 99.5% faster resolution time than team average Challenge : Unpredictable, sometimes overwhelming surges in ticket volumes were difficult for the customer support team to manage efficiently. Solution : AI Agent draws on Love in Faith’s brand knowledge to resolve 28% of tickets and escalates questions it can’t answer to human agents.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/love-in-faith", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-ai-agent-automates-28-of-tickets-for-love-in-faith-with-98-faster-frt-than-t.html" }, { "id": "how-aaa-mountain-west-group-balances-ai-with-human-touchpoints-to-provide-great-", "title": "How AAA Mountain West Group balances AI with human touchpoints to provide great candidate experiences", "summary": "How AAA Mountain West Group balances AI with human touchpoints to provide great candidate experiences. By removing manual friction, AAA achieved a 97% offer acceptance rate and significantly reduced overall hiring costs. Industry Services Regions United States Company Size 5,200 Integrations Workday Paradox Products Used Career Site Studio Conversational Apply Conversational Scheduling Challenge AAA MWG struggled with high-volume hiring needs of up to 250 open roles monthly.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/aaa-mountain-west-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/how-aaa-mountain-west-group-balances-ai-with-human-touchpoints-to-provide-great-.html" }, { "id": "800-flowers-uses-decagon", "title": "How 1-800-Flowers.com® delivers customer care during life’s most meaningful moments", "summary": "800 Flowers — How 1-800-Flowers.com® delivers customer care during life’s most meaningful moments. The pilot closed with CSAT nearing 93% - double-digit points higher than previous automation. ‍ The result Decagon has proved its agents can handle the complexity of the needs of 1-800-Flowers.com customers. What started as a single flower shop in Manhattan more than 50 years ago has grown into an exciting gifting destination that millions of people trust to express what matters most.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/1-800-flowers", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/800-flowers-uses-decagon.html" }, { "id": "dropbox-dash-helps-more-than-cars-uses-dropbox-dash", "title": "Dropbox Dash Helps More Than Cars Scale Fast", "summary": "Read more Don’t let complexity interrupt creativity Contact sales Dropbox Dash helps More Than Cars shift production into high gear while saving $4,000 a week Modern media network More Than Cars uses Dropbox Dash to organize and search files—saving 20 hours a week and $208,000 a year. Learn how More Than Cars uses Dropbox Dash to save $4,000 a week, cut file search time by 80%, and speed up content production across teams. of our clients, sponsors, and customers being happier.” Kyle Mountsier Partner and COO, More Than Cars Products used Dropbox Work from anywhere with a cloud workspace that keeps files synced, secure, and easy to share.", "agent": "Dropbox Dash", "topic": "Sales & Marketing", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/more-than-cars", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/dropbox-dash-helps-more-than-cars-uses-dropbox-dash.html" }, { "id": "delightroom-automates-incident-response-and-uses-datadog-bits-ai", "title": "Delightroom automates incident response and scales global operations with Datadog and Bits AI", "summary": "Delightroom automates incident response and — Delightroom is a Seoul-based wellness company behind Alarmy, the world's #1 alarm app, with 82 million downloads and users across 97 countries. With a compact platform team responsible for a global consumer app and a B2B ad-tech platform running on shared infrastructure, Delightroom needed a unified observability to improve the time from detection to re ↓ 50% MTTR Faster incident investigation with Bits AI ↑ 50% L1 re was connecting them into a single, actionable view,” says Kim.", "agent": "Datadog Bits AI", "topic": "DevOps & Infra", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/delightroom", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Datadog Bits AI.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/delightroom-automates-incident-response-and-uses-datadog-bits-ai.html" }, { "id": "customer-success-story-curology-decagon", "title": "Customer Success Story: Curology + Decagon", "summary": "Achieving the right balance between overstaffing and understaffing was a Since implementing Decagon, Curology has significantly reduced customer support operation costs by 65%. ‍ Additionally, Decagon also helped Curology support their sister brand, Agency, by accommodating different rules and workflows under one unified system. The Result Since implementing Decagon, Curology has significantly reduced customer support operation costs by 65%. ‍ Additionally, Decagon also helped Curology support their sister brand, Agency, by accommodating different rules and workflows under one unified system.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/curology", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/customer-success-story-curology-decagon.html" }, { "id": "checkatrade-is-turning-customer-service-into-a-growth-engine-with-ai", "title": "Checkatrade is turning customer service into a growth engine with AI", "summary": "Checkatrade is turning customer service into a growth engine with AI. its primary measure of success. Checkatrade launched AI Charlie , an inbound voice agent powered by Decagon. Charlie handles 65% of Checkatrade's inbound calls each week. As the team has moved from knowledge-based answers toward more targeted, actionable Agent Operating Procedures (AOPs), Checkatrade has also increased direct resolution from 5% to 12%.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/checkatrade", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/checkatrade-is-turning-customer-service-into-a-growth-engine-with-ai.html" }, { "id": "act-on-uses-thoughtspot-sage", "title": "Act-On increases customer report usage by 60% via embedding ThoughtSpot Sage", "summary": "Act on — Discover how Act-On, a leading marketing automation platform, leverages ThoughtSpot Embedded to boost customer engagement and strengthen its product offering. Syed Ahmed SVP Engineering, AI & Ops Act-On Impact Act-On launched ThoughtSpot Sage Embed in September 2023. Duessa Holscher Principal Product Manager Act-On Because ThoughtSpot seamlessly integrates with Snowflake , the initial deployment process, including the implementation of Act-On’s user authorization and security service, took just 30 days to complete. Within just 30 days, the company experienced over 60% higher report usage, far outpacing its old reporting.", "agent": "ThoughtSpot Sage", "topic": "Sales & Marketing", "source": "Case study (ThoughtSpot)", "url": "https://thoughtspot.com/resources/case-study/act-on", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ThoughtSpot Sage.", "added": "2026-11-12", "interest": 59, "page": "https://agentsightings.com/case/act-on-uses-thoughtspot-sage.html" }, { "id": "mobilezone-switches-on-an-agentic-transformation-with-microsoft-copilot-studio", "title": "mobilezone switches on an agentic transformation with Microsoft Copilot Studio", "summary": "mobilezone used Copilot Studio agents to improve customer service and cut IT resolution time by 50%. mobilezone’s legacy chatbot and rigid IT forms slowed support, lacked multilingual depth, and created friction for customers and employees. mobilezone used Microsoft Copilot Studio with Dynamics 365 and Power Platform to build customer and IT agents that deliver multilingual, context-aware support. The agents now handle 1,600-plus chats monthly and cut IT resolution time by 50%, establishing a scalable foundation for agentic AI.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26389-mobilezone-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mobilezone-switches-on-an-agentic-transformation-with-microsoft-copilot-studio.html" }, { "id": "iqor-transforms-itsm-with-agentic-ai", "title": "iQor transforms ITSM with agentic AI", "summary": "The team deployed a conversational AI agent called Jenny, built on Freshservice and Freddy AI, to handle the highest-volume requests: password reset, account unlock, distribution list management, and phone extension reset. The results: a 39% reduction in ticket volume, automation handling roughly 35% of IT service delivery, and zero failed changes. Monthly ticket volume has dropped 39%, driven by four agentic AI skills that now resolve the most common employee requests without human intervention.", "agent": "Freshworks", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/iqor", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Freshworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/iqor-transforms-itsm-with-agentic-ai.html" }, { "id": "zembl-built-a-24-7-ai-sales-workforce-and-grew", "title": "Zembl built a 24/7 AI sales workforce — and grew customer conversion by 30% without adding headcount", "summary": "How Zembl, an Australian energy consultant, used Relevance AI to build a 24/7 AI agent workforce that automated lead research, closed the after-hours gap, and drove a 30% increase in customer conversion. They chose to build — and ended up with something neither option had promised: an AI agent workforce that now operates across their sales, marketing, and operations teams around the clock. “We were approving everything, like every email that was going out to all the leads at first, we would feed Toni five leads a day for the first week, then the following week it was 10 leads and there was 15 leads.", "agent": "Relevance AI", "topic": "Customer Support", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/zembl", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/zembl-built-a-24-7-ai-sales-workforce-and-grew.html" }, { "id": "you-dot-com-you-com-enhances-search-and-productivity-with-claude", "title": "You.com enhances search and productivity with Claude", "summary": "You Dot Com — Read the case study to see how they build on the Claude Platform. By leveraging large language models (LLMs), including Claude, You.com offers users a platform that provides comprehensive answers and automates complex tasks. You.com grew revenue 1000% and hit 1 billion queries. Over the last year, You.com has made significant advancements with AI, including: 1000% revenue increase 1 billion lifetime queries hit Users reporting a 15% increase in productivity or nearly 1 day of work saved per week These metrics underscore You.com’s success in not just finding information, but helping users be more productive.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/you-dot-com", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/you-dot-com-you-com-enhances-search-and-productivity-with-claude.html" }, { "id": "yoodli-turns-high-stakes-sales-conversations-into-repeatable-practice-with-claud", "title": "Yoodli turns high-stakes sales conversations into repeatable practice with Claude", "summary": "Yoodli — Read the case study to see how they build on the Claude Platform. “Too often, reps learned how to handle critical conversations through real experience on live customer calls rather than structured, repeatable practice.” said Derek Sessions, CTO at Yoodli. At Snowflake, the platform recovered more than 1,600 manager hours per quarter that had been spent running repetitive practice sessions, while achieving 94% participation across more than 3,000 sales reps. Across customer organizations, reps who practice three or more scenarios per week close 23% more deals, and new sales hires ramp 40% faster.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/yoodli", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/yoodli-turns-high-stakes-sales-conversations-into-repeatable-practice-with-claud.html" }, { "id": "nexo-agentforce-implementation-what-nexo-learned-from-launching-agentforce-on-th", "title": "What Nexo learned from launching Agentforce on their digital wealth platform.", "summary": "Nexo Agentforce Implementation — Learn how they built, tested, and tuned their AI agent to quickly and accurately answer complex FAQs. Learn how they built, tested, and tuned their AI agent to quickly and accurately answer complex FAQs. Each month, they handle more than 20,000 complex inquiries requiring real-time financial data and jurisdiction-specific knowledge. Now live across their app and website, Agentforce autonomously answers thousands of FAQs — saving 2,600 hours of manual work and resolving 62% of cases.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/nexo-agentforce-implementation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/nexo-agentforce-implementation-what-nexo-learned-from-launching-agentforce-on-th.html" }, { "id": "gpt-5-5-warps-big-bet-on-building-open-source-with-gpt-5-5", "title": "Warp’s big bet on building open source with GPT-5.5", "summary": "GPT-5.5 — When Warp [open-sourced⁠(opens in a new window)](https://www.warp.dev/blog/warp-is-now-open-source) its terminal client this year, with OpenAI as the founding sponsor of the repo, the company also introduced Open Agentic Development: a model for building software in the open. In internal benchmarks, GPT‑5.5 used 30% fewer tokens per agentic coding task than GPT‑5.4, helping Warp improve efficiency as it scales long-running agent workflows. Today, Warp has nearly 1 million developers and is used by more than 56% of the Fortune 500.", "agent": "OpenAI", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/warp", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/gpt-5-5-warps-big-bet-on-building-open-source-with-gpt-5-5.html" }, { "id": "vanta-streamlines-compliance-remediation-with-claude", "title": "Vanta streamlines compliance remediation with Claude", "summary": "Vanta cut compliance remediation from weeks to days. “We ran eval tests and comparisons of Claude versus other models, and it outperformed them by approximately 15% for the test remediation use case focused on generating Terraform outputs,” said Sethi. It took us less than a week to complete the process—from evaluation and testing to implementation—and the transition was seamless.” Beyond core remediation, Vanta also saw dramatic improvements in developer productivity using Claude 3.7 Sonnet and Cursor.", "agent": "Claude Cowork", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vanta", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/vanta-streamlines-compliance-remediation-with-claude.html" }, { "id": "using-ibm-watsonx-orchestrate-to-improve-employee-and-customer-happiness", "title": "Using IBM watsonx Orchestrate to improve employee and customer happiness", "summary": "After adopting IBM watsonx Orchestrate, Avid Solutions reduced the number of errors that occur in their project management processes by 10%. Using IBM watsonx Orchestrate to improve employee and customer happiness Avid Solutions reduced the number of errors that occur in their project management processes by 10%.", "agent": "watsonx", "topic": "Customer Support", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/avid-solutions-international", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/using-ibm-watsonx-orchestrate-to-improve-employee-and-customer-happiness.html" }, { "id": "unify-engineers-growth-by-using-the-right-model-for-every", "title": "Unify engineers growth by using the right model for every task", "summary": "Unify used OpenAI o3, GPT‑4.1, and the Computer-Using Agent (CUA), along with continuous model benchmarking, to design a system that helps go-to-market (GTM) teams generate millions in pipeline with a fraction of the manual work, and which now generates 30% of its pipeline. Powered by OpenAI o3, it detects high-signal events from publicly available sources, like new hires or stack changes and uses multi-agent workflows to surface strategic insights. * **The research agent** helps users answer open-ended questions and generate outbound copy, like flagging if a company has recently made an expansion into a new region.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/unify", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/unify-engineers-growth-by-using-the-right-model-for-every.html" }, { "id": "ubers-ad-sellers-will-be-83-faster-with-agentic-rfp", "title": "Uber’s ad sellers will be 83% faster with agentic RFP intake and processing", "summary": "Uber — Cut service costs with humans & AI agents on one platform. See how Uber speeds ad sales with Agentforce, turning 20-page RFPs into opportunities in minutes and cutting processing time by 83%. Uber’s ad sellers will be 83% faster with agentic RFP intake and processing See how Uber speeds ad sales with Agentforce, turning 20-page RFPs into opportunities in minutes and cutting processing time by 83%.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/uber/agentic-rfp-processing", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ubers-ad-sellers-will-be-83-faster-with-agentic-rfp.html" }, { "id": "uber-lifts-their-lead-conversion-rate-by-60-with-agentic", "title": "Uber lifts their lead conversion rate by 60% with agentic outreach", "summary": "Learn how Uber boosts Uber for Business conversions 3X with Agentforce, using an AI agent to engage near 100% of leads, answer questions, and autonomously follow up. Uber lifts their lead conversion rate by 60% with agentic outreach Learn how Uber boosts Uber for Business conversions 3X with Agentforce, using an AI agent to engage near 100% of leads, answer questions, and autonomously follow up.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/uber/agentic-outreach", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/uber-lifts-their-lead-conversion-rate-by-60-with-agentic.html" }, { "id": "uber-lifts-email-conversion-rates-by-60-and-delivers-83", "title": "Uber lifts email conversion rates by 60% and delivers 83% faster ad sales as an Agentic Enterprise", "summary": "Uber uses Salesforce Agentforce to boost onboarding conversions 3X and process RFPs 83% faster, turning leads and proposals into revenue more efficiently. Uber lifts email conversion rates by 60% and delivers 83% faster ad sales as an Agentic Enterprise Uber uses Salesforce Agentforce to boost onboarding conversions 3X and process RFPs 83% faster, turning leads and proposals into revenue more efficiently.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/uber", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/uber-lifts-email-conversion-rates-by-60-and-delivers-83.html" }, { "id": "trustpilot-reduces-their-service-backlog-by-99-with-agentforce", "title": "Trustpilot reduces their service backlog by 99% with Agentforce", "summary": "Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions. Trustpilot reduces their service backlog by 99% with Agentforce Discover how Trustpilot uses Agentforce and Data 360 to automate support, deflect cases, and deliver faster customer resolutions.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/trustpilot/agentic-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/trustpilot-reduces-their-service-backlog-by-99-with-agentforce.html" }, { "id": "public-transforming-comptrollership-psc-cuts-travel-email-inquiries-by-90-using", "title": "Transforming comptrollership: PSC cuts travel email inquiries by 90% using M365 Copilot agent", "summary": "Public — Using Microsoft 365 Copilot and Copilot Studio, PSC built an in-house AI agent for instant, bilingual answers to travel policy questions. Leveraging tools it already owned, PSC built a secure, in-house AI agent using Microsoft 365 Copilot Chat and Copilot Studio. The Copilot agent cut travel-mailbox emails by 90% and reduced complex query times from 5 days to 30 seconds via bilingual self-service. Earlier bookings now save thousands per trip, plus ~$120,000 CAD a year in salary cost avoidance.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26864-public-service-commission-of-canada-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/public-transforming-comptrollership-psc-cuts-travel-email-inquiries-by-90-using.html" }, { "id": "transforming-ukraine-s-employment-services-with-ai-voice-agents", "title": "Transforming Ukraine's employment services with AI voice agents", "summary": "How Ukraine's Ministry of Economy deployed an ElevenAgents voice agent that answers citizen calls in natural Ukrainian, even during air raid alerts. Earlier this year, ElevenLabs signed a Memorandum of Understanding with Ukraine's Ministry of Digital Transformation to help build an agentic approach to government: a state where AI agents work on citizens' behalf across ministries. In its first 80 days, the agent handled 2,698 calls, around 25% of total volume, cut the average time to an answer from 30 - 40 seconds to 18, and kept the line open through air raid alerts.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/ukraines-employment-services", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/transforming-ukraine-s-employment-services-with-ai-voice-agents.html" }, { "id": "transforming-hr-support-with-agentic-ai", "title": "Transforming HR support with agentic AI", "summary": "Overall, the virtual agent deploys around 80 automated tasks. The adoption of AskHR has reached 99% among managers. The AI agent helped contribute to a 40% reduction in the HR team’s operational costs over the past four years.", "agent": "watsonx", "topic": "Customer Support", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/ibm-askhr", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/transforming-hr-support-with-agentic-ai.html" }, { "id": "bny-to-innovate-faster-bny-upskills-100-of-staff-on-eliza", "title": "To innovate faster, BNY upskills 100% of staff on Eliza, powered by Microsoft AI", "summary": "Key to the change was a select group of AI change makers called “pioneers.” Through 400,000 hours of training, BNY has upskilled 100% of employees on its in-house platform, Eliza, built on Microsoft Azure and Microsoft Foundry. Through a tiered upskilling program, BNY taught nearly 50,000 employees AI-literacy and reached 100% adoption of its AI platform, Eliza. BNY is a 242-year-old bank that oversees approximately $60 trillion on behalf of clients across 100 markets.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27320-bny-microsoft-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/bny-to-innovate-faster-bny-upskills-100-of-staff-on-eliza.html" }, { "id": "procore-employees-satisfied-with-moveworks-digital-employee-experience-strategy-", "title": "They’ll never reset a password again: Why Procore brought AI to IT", "summary": "Procore Employees Satisfied With Moveworks Digital Employee Experience Strategy — Solution: Bolt supercharges Procore’s employee experience In June 2020, Procore launched its Moveworks Agentic AI Assistant, known internally as Bolt. 98% of Procore employees are satisfied with a digital employee experience strategy powered by Moveworks’ AI. Result Provided instant, automated IT support to 81% of employees, without increasing IT headcount.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/procore-employees-satisfied-with-moveworks-digital-employee-experience-strategy", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/procore-employees-satisfied-with-moveworks-digital-employee-experience-strategy-.html" }, { "id": "bionic-james-lomas-byline-the-hard-yards-of-enterprise-ai-what-it-really-takes", "title": "The hard yards of enterprise AI: What it really takes to make it work.", "summary": "Bionic James Lomas Byline — Agentforce already handles a meaningful share of routine requests, enabling customers to get help without the hassle and freeing our teams to focus on the moments that matter. That’s OK, because you then add more specific instructions and retrievals, specify the responses that the agent absolutely cannot and must always say, and then you sit back and admire your work only to realize that you’ve removed all intelligence and created a flow and decision tree! That analysis led us to a clear north star: Around 50% of customer needs could be met agentically and, of those, 60% shouldn’t need a human in the loop.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bionic-james-lomas-byline", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/bionic-james-lomas-byline-the-hard-yards-of-enterprise-ai-what-it-really-takes.html" }, { "id": "gpt-6-1-terminal-x-matches-senior-investor-judgment-88-6-with-gpt-6-1", "title": "Terminal X matches senior investor judgment 88.6% with GPT-6.1", "summary": "GPT-6.1 — The company’s forward-deployed engineers, former finance and investment professionals at JPMorgan and Blackstone, sit with each customer’s investment teams, design the firm’s agentic architecture, and encode how the firm invests into agents the firm owns, deployed on-premise or in its own cloud. OpenAI models, including GPT‑6.1 Sol and GPT‑6 Luna, handle the reasoning inside those agents. GPT‑6.1 Sol helped the Eval Agent catch about 25% more recommendations that strayed from a fund’s mandate and ran the same workflows at approximately 30% lower cost per query than the next-best model.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/terminal-x", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/gpt-6-1-terminal-x-matches-senior-investor-judgment-88-6-with-gpt-6-1.html" }, { "id": "telus-boosts-workplace-innovation-with-claude", "title": "TELUS boosts workplace innovation with Claude", "summary": "TELUS saved 500,000+ hours across its workforce. This breakthrough has eliminated silos, transforming how our teams collaborate and share information.” Building Fuel iX Rather than simply adopting publicly-available AI tools when GenAI first came to market, TELUS built Fuel iX — a proprietary generative AI platform that has become the backbone of the company’s AI transformation. “In just a couple of years, we’ve transformed how 57,000 team members work — with teams creating over 13,000 custom AI solutions and engineering shipping code 30% faster.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/telus", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/telus-boosts-workplace-innovation-with-claude.html" }, { "id": "glean-supporting-hypergrowth-how-glean-put-fin-at-the-frontline", "title": "Supporting hypergrowth: How Glean put Fin at the frontline", "summary": "As one of the fastest-growing AI companies in software today, Glean's support model quickly became unsustainable. It plugs into everyday work tools like Jira, Confluence, GitHub, Google Workspace, and internal knowledge bases to give every employee an AI assistant for finding information and getting work done faster. Three months after launch, Fin was supporting all Glean users, handling 100% of chats across the help center, developer docs, Gleaniverse community, and support portal; 83% of these chats were resolved by Fin without a human needing to step in, with a high customer satisfaction rate of 95%.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/glean", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Glean.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/glean-supporting-hypergrowth-how-glean-put-fin-at-the-frontline.html" }, { "id": "super-teacher-offers-elementary-schools-a-personalized-ai-tutor-with", "title": "Super Teacher offers elementary schools a personalized AI Tutor with Claude", "summary": "Super Teacher — Read the case study to see how they build on the Claude Platform. Super Teacher made its teams 2x more productive. Within hours, the game was 80% complete.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/super-teacher", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/super-teacher-offers-elementary-schools-a-personalized-ai-tutor-with.html" }, { "id": "st-johns-health-st-johns-health-helps-reduce-documentation-burden-for-physicians", "title": "St. John’s Health helps reduce documentation burden for physicians", "summary": "St Johns Health — Hospital physicians use Oracle Health AI Agents to help draft clinical notes, freeing up time for patient care and limiting after-hours work. John’s Health is Helping Reduce Documentation Burden for Physicians (2:30) St. John’s Health providers have reduced average adjusted physician documentation time by 74% and average adjusted time spent in the EHR by 41%,[1] helping providers focus more on delivering exceptional patient care.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/st-johns-health", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/st-johns-health-st-johns-health-helps-reduce-documentation-burden-for-physicians.html" }, { "id": "singtel-group-partners-with-sierra-to-transform-customer-engagement-with", "title": "Singtel Group partners with Sierra to transform customer engagement with AI.", "summary": "The collaboration started late January with a pilot involving Singtel Singapore’s customer care ecosystem, in particular its AI assistant “Shirley”. Singtel is working on adding more languages to its capabilities to connect better with the local communities. Singtel went live in less than 10 weeks, and in the first six weeks since launch, ”Shirley” handled over 70,000 customer cases involving high volume requests in areas such as mobile issues and roaming services. Initial results have been positive: 73% of mobile and home troubleshooting cases were resolved without requiring a Customer Care officer.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/singtel", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/singtel-group-partners-with-sierra-to-transform-customer-engagement-with.html" }, { "id": "simple-online-healthcare-scales-patient-support-with-an-ai-agent", "title": "Simple Online Healthcare scales patient support with an AI agent", "summary": "Simple Online Healthcare Scales Patient Support With An Ai Agent — Still, many patients preferred confirming details over the phone rather than relying on self-service options. ‍ Simple Online Healthcare rolled out a VoiceAI Agent from Observe.AI to answer all calls and triage them appropriately. “About 90% of the calls were basic questions like ‘Where’s my order?’ or ‘Can I get a status update?’” says Dev. \"We can already see from data that patients are getting quicker answers and fewer transfers.” ‍ After deployment, Erica began managing around 55% of customer calls end-to-end without escalation to a human agent.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Observe.AI)", "url": "https://observe.ai/customers/simple-online-healthcare-scales-patient-support-with-an-ai-agent", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/simple-online-healthcare-scales-patient-support-with-an-ai-agent.html" }, { "id": "siag-uses-copilot-studio", "title": "Siag uses Copilot Studio", "summary": "SIAG built a centralized Citizen Relationship Management system on Microsoft Dynamics 365 Customer Service and Contact Center to unify data, enable omnichannel support, and streamline case management on a single platform. SIAG unified citizen services with Dynamics 365 and Copilot Studio, using AI agents to deliver multilingual support and resolve 30% of cases faster. With Dynamics 365, SIAG unified citizen and employee data, improved access to services, and enabled AI-assisted case resolution, allowing Level 1 support to resolve 30% of citizen cases within weeks.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26118-siag-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/siag-uses-copilot-studio.html" }, { "id": "servicenow-uses-ai-agents-and-now-assist-for-hr-and-it", "title": "ServiceNow uses AI agents and Now Assist to speed HR and IT employee support", "summary": "ServiceNow uses AI Agents and Now Assist across HR and IT on its own platform: answering common questions, routing cases, summarizing knowledge articles, automating approvals and powering self-service. It reports resolving HR queries 20 times faster, 410,000 hours saved a year through AI-powered search and virtual agent capabilities, $17.7 million in annual cost avoidance from self-service HR, and an 81% employee digital experience satisfaction score.", "agent": "ServiceNow Now Assist", "topic": "Productivity", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/uk/customers/now-on-now-ai-experience.html", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/servicenow-uses-ai-agents-and-now-assist-for-hr-and-it.html" }, { "id": "seagate-s-3-month-30-000-person-it-overhaul", "title": "Seagate's 3-month, 30,000-person IT overhaul", "summary": "Business outcome Seagate rebuilt workflows from the ground up, enabling rapid agent adoption with minimal training required. Freddy AI Agent deflects 32% of tickets through Microsoft Teams, resolving common requests before they reach the service desk. A fixed renewal deadline left just three months to migrate a 30,000-person global organization to the Freshservice platform.", "agent": "Freshworks", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/seagate", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Freshworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/seagate-s-3-month-30-000-person-it-overhaul.html" }, { "id": "scaling-unstructured-data-intelligence-with-ai-agents", "title": "Scaling unstructured data intelligence with AI agents", "summary": "Scaling unstructured data intelligence with governed, agentic AI enrichment. CUSTOMER STORY Scaling unstructured data intelligence with AI agents 20X Increase in company coverage (3K → 60K in one quarter) 1M Records process within an hour 92–95% Tagging accuracy out of the box YipitData delivers high-quality, data-driven insights to institutional investors and enterprises by turning massive volumes of unstructured data into actionable intelligence.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/yipitdata/ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/scaling-unstructured-data-intelligence-with-ai-agents.html" }, { "id": "scaling-enterprise-ai-at-a-global-building-materials-manufacturer", "title": "Scaling Enterprise AI at a Global Building Materials Manufacturer", "summary": "Scaling Enterprise Ai At A Global Building Materials Manufacturer — Center of Excellence with C3 AI To meet these needs, in 2020, the manufacturer chose to embark on a multi-year partnership with C3 AI to leverage the C3 Agentic AI Platform and applications, as well as C3 AI’s expertise in developing and scaling Enterprise AI applications. Value-Driven Benefits Up to 5% OEE improvement 100s of hours of avoided downtime Challenges A global building materials manufacturer is one of the world’s leading makers of tissue, pulp, packaging, and building products.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (C3 AI)", "url": "https://c3.ai/customers/scaling-enterprise-ai-at-a-global-building-materials-manufacturer", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/scaling-enterprise-ai-at-a-global-building-materials-manufacturer.html" }, { "id": "suse-turns-70-of-qualified-conversations-into-meetings-with-piper", "title": "SUSE turns 70% of qualified conversations into meetings with Piper the AI SDR Agent", "summary": "See how Suse hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers SUSE turns 70% of qualified conversations into meetings with Piper the AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/suse", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/suse-turns-70-of-qualified-conversations-into-meetings-with-piper.html" }, { "id": "sportfive-global-holding-gmbh-sportfive-frees-time-for-creativity-and-client-rel", "title": "SPORTFIVE frees time for creativity and client relationships with Microsoft 365 Copilot", "summary": "Sportfive Global Holding Gmbh — SPORTFIVE rolled out Microsoft 365 Copilot to everyone, backed by EU AI Act-aligned “AI driving license” training, weekly office hours, a central AI hub, and an ambassador network. Embedding AI into daily research, drafts, translation, and outreach. 93% of employees hold a Copilot license and use it regularly, 88% are satisfied or very satisfied and nearly three-quarters can’t imagine working without AI. Global sports marketing agency SPORTFIVE scaled Microsoft 365 Copilot to 93% adoption, freeing teams to focus on client relationships.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27036-sportfive-global-holding-gmbh-microsoft-365", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/sportfive-global-holding-gmbh-sportfive-frees-time-for-creativity-and-client-rel.html" }, { "id": "sportfive-global-holding-sportfive-frees-time-for-creativity-and-client-relation", "title": "SPORTFIVE frees time for creativity and client relationships with Microsoft 365 Copilot", "summary": "Sportfive Global Holding — SPORTFIVE rolled out Microsoft 365 Copilot to everyone, backed by EU AI Act-aligned “AI driving licence” training, weekly office hours, a central AI hub, and an ambassador network. Embedding AI into daily research, drafts, translation, and outreach. 93% of employees hold a Copilot license and use it regularly, 88% are satisfied or very satisfied and nearly three-quarters can’t imagine working without AI. Global sports marketing agency SPORTFIVE scaled Microsoft 365 Copilot to 93% adoption, freeing teams to focus on client relationships.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27129-sportfive-global-holding-microsoft-365", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/sportfive-global-holding-sportfive-frees-time-for-creativity-and-client-relation.html" }, { "id": "sno-hotels-sno-hotels-reduces-check-in-times-and-administrative-costs-using-micr", "title": "SNÖ Hotels reduces check-in times and administrative costs using Microsoft 365 Business Central and Copilot", "summary": "Sno Hotels — This includes an AI-driven agent for customers built using Copilot Studio to support remote check-in and concierge services. Business Central has helped reduce administrative costs by 20% and stock shortages by 25%. The new agent has helped reduce check-in times for customers by over 30% and drive a 10% increase in upselling revenue.", "agent": "Copilot Studio", "topic": "Travel & Booking", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25861-sno-hotels-dynamics-365-business-central", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/sno-hotels-sno-hotels-reduces-check-in-times-and-administrative-costs-using-micr.html" }, { "id": "ringgs-ai-agents-resolve-up-to-65-of-customer-calls", "title": "Ringg’s AI agents resolve up to 65% of customer calls with OpenAI", "summary": "These companies were not only struggling to answer more calls, their customer service agents were also battling fragmented, manual systems to help customers complete tasks, from buying insurance to booking appointments. That experience led Ringg to build an enterprise agent platform with high-efficiency models like GPT‑5.6 at its core, spanning voice, chat, WhatsApp, and the web. Migrating suitable real-time workloads from GPT‑4.1 to GPT‑5.6 reduced model costs by approximately 90% while delivering the required quality and latency. > “Model quality is only part of the equation.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ringg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ringgs-ai-agents-resolve-up-to-65-of-customer-calls.html" }, { "id": "vinli-revolutionizing-fleet-intelligence-with-ai-powered-operations", "title": "Revolutionizing Fleet Intelligence with AI-Powered Operations", "summary": "Vinli — Designed to help fleet operators find unseen cost savings, proactively surface operational risk, and automate manual workflows, Velona leverages agentic AI to connect diverse vehicle and driver data with actionable business outcomes. By leveraging Databricks throughout their software development workflows, Vinli realized a 40% faster time to market for Velona compared to legacy environments, accelerating enterprise innovation and operational efficiency.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/vinli", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/vinli-revolutionizing-fleet-intelligence-with-ai-powered-operations.html" }, { "id": "forethought-ai-remotelock-leverages-forethought-to-enhance-cx-and-scale-efficien", "title": "RemoteLock Leverages Forethought to Enhance CX and Scale Efficiently", "summary": "Discover how RemoteLock uses Forethought AI by Zendesk to deflect up to 35% of inquiries, improve self-service, and scale customer support efficiently. Complex problems solved with AI Today, RemoteLock uses Forethought AI agents by Zendesk to automate support interactions, improve self-service, and provide customers with immediate assistance across channels.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/remotelock-leverages-forethought-to-enhance-cx-and-scale-efficiently", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/forethought-ai-remotelock-leverages-forethought-to-enhance-cx-and-scale-efficien.html" }, { "id": "quantum-capital-group-uses-copilot-studio", "title": "Quantum Capital Group uses Copilot Studio", "summary": "Quantum Capital Group — An embedded agent built using Copilot Studio acts as a conversational interface that enables engineers to quickly dig into the results. AI-driven solution improves land utilization from 50% to 85% with advanced, geospatial optimization algorithms. The tool has cut field development planning from three weeks to just 20 minutes per scenario.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26476-quantum-capital-group-azure-app-service", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/quantum-capital-group-uses-copilot-studio.html" }, { "id": "prenuvo-provides-proactive-care-at-scale-with-agentforce-health", "title": "Prenuvo provides proactive care at scale with Agentforce Health", "summary": "See how Prenuvo used Salesforce Agentforce Health to scale member experience and launch new screening services like blood testing. Prenuvo provides proactive care at scale with Agentforce Health See how Prenuvo used Salesforce Agentforce Health to scale member experience and launch new screening services like blood testing. MIMIT Health connects the full care journey as an Agentic Enterprise MIMIT Health uses Salesforce Agentic Enterprise Architecture to unify patient data, automate tasks, and coordinate care—driving 30% higher patient satisfaction.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/prenuvo", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/prenuvo-provides-proactive-care-at-scale-with-agentforce-health.html" }, { "id": "feazel-premier-service-is-the-growth-strategy-how-feazel-scaled-to", "title": "Premier Service Is the Growth Strategy: How Feazel Scaled to 11 Locations with Agentforce", "summary": "Learn how Feazel used Agentforce to answer 100% of after-hours calls, resolve work orders four times faster, and automated workflows and leveraged AI to save 320 hours a quarter while delivering top-tier service.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/feazel", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/feazel-premier-service-is-the-growth-strategy-how-feazel-scaled-to.html" }, { "id": "perk-scales-call-volume-3x-with-prospecting-agent", "title": "Perk Scales Call Volume 3x with Prospecting Agent", "summary": "See how Perk scaled call volume 3x and built 60% of their pipeline with Prospecting Agent from Sales Cloud. Perk Scales Call Volume 3x with Prospecting Agent See how Perk scaled call volume 3x and built 60% of their pipeline with Prospecting Agent from Sales Cloud.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/perk", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/perk-scales-call-volume-3x-with-prospecting-agent.html" }, { "id": "paychex-drives-27-more-opportunities-with-qualified", "title": "Paychex drives 27% more opportunities with Qualified", "summary": "See how Paychex hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers Paychex drives 27% more opportunities with Qualified Contact Us See their story When a VIP arrives, my reps can start a conversation instantly.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/paychex", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/paychex-drives-27-more-opportunities-with-qualified.html" }, { "id": "pamarco-technologies-pamarco-accelerates-finance-operations-with-autonomous-agen", "title": "Pamarco accelerates finance operations with autonomous agents and Copilot Cowork", "summary": "Pamarco Technologies — Pamarco uses autonomous agents and Copilot Cowork to streamline finance operations, automate up to 40% of close tasks, and give employees more time for strategic decisions. Pamarco connected Microsoft Copilot Studio agents to Dynamics 365 through the Dynamics 365 ERP MCP Server to automate close, coding, and reporting tasks. Pamarco uses autonomous agents and Copilot Cowork to streamline finance operations, automate up to 40% of close tasks, and give employees more time for strategic decisions.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27289-pamarco-technologies-dynamics-365-finance", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/pamarco-technologies-pamarco-accelerates-finance-operations-with-autonomous-agen.html" }, { "id": "palo-alto-networks-accelerates-secure-software-development-with-claude-and", "title": "Palo Alto Networks accelerates secure software development with Claude and Google Cloud", "summary": "Palo Alto Networks lifted feature velocity 20-30%. Before evaluating AI solutions, the engineering team at Palo Alto Networks mapped the entire software delivery process to identify where developers spent most of their time and where errors were most likely to occur. Their analysis revealed that while developers spent 30-35% of their time in initial development, this phase was also where the most critical issues emerged.", "agent": "Claude Cowork", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/palo-alto-networks", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/palo-alto-networks-accelerates-secure-software-development-with-claude-and.html" }, { "id": "orange-localizes-manga-at-an-unprecedented-scale-with-claude", "title": "Orange localizes manga at an unprecedented scale with Claude", "summary": "Orange — Read the case study to see how they build on the Claude Platform. Orange localizes manga 5-7x more efficiently. Only 2% of Japanese manga gets officially translated, while demand grows with anime’s rising popularity.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/orange", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/orange-localizes-manga-at-an-unprecedented-scale-with-claude.html" }, { "id": "one-nz-makes-plan-changes-fast-easy-and-convenient-with", "title": "One NZ makes plan changes fast, easy, and convenient with Agentforce.", "summary": "One Nz — AI agents provide a self-service, digital-first way for customers to pick a new plan. One NZ makes plan changes fast, easy, and convenient with Agentforce. Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data. Learn more: Grupo Falabella offers fast, convenient order support with Agentforce. 5 weeks to build prepaid agent. 24/7 on-demand customer service.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/one-nz", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/one-nz-makes-plan-changes-fast-easy-and-convenient-with.html" }, { "id": "ofs-decreases-its-average-resolution-time-by-67-with-freshservices", "title": "OfS decreases its average resolution time by 67% with Freshservice’s AI agent", "summary": "Exponentially scaling service management adoption with AI agent To streamline IT service delivery, the OfS IT team rolled out Freshservice to their entire organization. Heather Stockwell IT Training Manager, Office for Students Business outcome The company achieved a 77% average first response time OfS extended the AI agent to many more teams beyond IT Industry Software Region England Products Freshservice Favorite Features AI agent About The Office for Students The Office for Students is an independent regulator of higher education in England.", "agent": "Freshworks", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/the-office-for-students", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Freshworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ofs-decreases-its-average-resolution-time-by-67-with-freshservices.html" }, { "id": "northern-arizona-healthcare-ai-northern-arizona-healthcare-streamlines-physician", "title": "Northern Arizona Healthcare streamlines physician workflows with AI", "summary": "Northern Arizona Healthcare Ai — Northern Arizona Healthcare reduces documentation time by 15.6% with Oracle Health AI Agents. “ The AI Agents has been an invaluable tool in urgent care, especially when managing complex cases and patients presenting with multiple complaints. Northern Arizona Healthcare reduces documentation time by 15.6% with Oracle Health AI Agents. Since implementation, Northern Arizona Healthcare has reduced physician documentation time by 15.6% and time spent in the EHR by 10.61%[1], helping providers focus more on delivering exceptional patient care.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/northern-arizona-healthcare-ai", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/northern-arizona-healthcare-ai-northern-arizona-healthcare-streamlines-physician.html" }, { "id": "nos-builds-ai-voice-agents-for-customer-service-with-elevenlabs", "title": "NOS builds AI voice agents for customer service with ElevenLabs Text to Speech", "summary": "In early production testing, NOS's voice agents successfully handle around 50% of calls, measured net of callbacks NOS , one of Portugal's largest telecommunications and media companies, serves 1.5 million customers, and voice is its most representative support channel, answering millions of calls each year. To replace the friction of static IVR menus with immediate, around-the-clock service, NOS developed conversational AI voice agents built on the ElevenAPI platform, using our Text to Speech model to generate the European Portuguese voice responses customers hear.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/nos-pt", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/nos-builds-ai-voice-agents-for-customer-service-with-elevenlabs.html" }, { "id": "mutual-benefit-skipton-building-society-adopts-human-first-approach-to-ai", "title": "Mutual benefit: Skipton Building Society adopts human-first approach to AI to help colleagues and members", "summary": "At Skipton Building Society, organisation-wide access to Microsoft Copilot is being built around better service for its savings and mortgage customers, colleague curiosity, and clear guardrails. Charlie Moran, Head of Data Capability, understands the limits: “The accuracy is never going to be 100%. But my human accuracy isn’t 100% either.” That is why human judgement remains essential.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/mutual-benefit-skipton-building-society-adopts-human-first-approach-to-ai-to-help-colleagues-and-members", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mutual-benefit-skipton-building-society-adopts-human-first-approach-to-ai.html" }, { "id": "cognigy-ai-multinational-customer-care-with-cognigy-ai", "title": "Multinational Customer Care with Cognigy.AI", "summary": "Cognigy.AI — Škoda Auto slashed multilingual call center costs by 25 %, launching AI Agents across 19 countries with ROI in under 12 months. Multinational Customer Care with Cognigy.AI As part of the Volkswagen Group, Škoda serves millions of customers across more than 100 countries. Škoda Auto slashed multilingual call center costs by 25 %, launching AI Agents across 19 countries with ROI in under 12 months.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/skoda", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cognigy-ai-multinational-customer-care-with-cognigy-ai.html" }, { "id": "merge-builds-product-and-business-tools-with-openai-technology", "title": "Merge builds product and business tools with OpenAI technology", "summary": "Merge helps companies build connected software and AI products, from syncing customer data to enabling AI agents to take action across business systems. Tool calls through Merge succeed 99.9% of the time, compared to public MCP servers, which are around 60%.” For its own product development, Merge uses GPT‑6 Astra. In October 2026, Merge reported that preparing guest lists and outreach and maintaining the attendee tracker had gone from dozens of hours across the company to about 30 minutes per event.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/merge-builds-with-openai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/merge-builds-product-and-business-tools-with-openai-technology.html" }, { "id": "meundies-hits-80-containment-and-increases-support-capacity-by-3-7x", "title": "MeUndies Hits 80% Containment and Increases Support Capacity by 3.7x During Busy Season", "summary": "MeUndies deployed Forethought omnichannel AI agents across chat and email, the two channels where their members are most active an have achieved measurable and meaningful results. That process was time-intensive, and every new cohort of agents introduced risk to CSAT during their ramp period. Back to Resources CUSTOMER STORY MeUndies Hits 80% Containment and Increases Support Capacity by 3.7x During Busy Season MeUndies is a Los Angeles-based underwear and loungewear brand founded in 2011.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/meundies-hits-80-containment-and-increases-support-capacity-by-3-7x-during-busy-season", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/meundies-hits-80-containment-and-increases-support-capacity-by-3-7x.html" }, { "id": "matillion-reduces-data-pipeline-creation-from-40-hours-to-1", "title": "Matillion reduces data pipeline creation from 40 hours to 1 with Claude-powered AI assistant", "summary": "Matillion is a data integration platform that helps data teams build and manage pipelines for AI and analytics. Matillion completes pull requests 41% faster. Eighty percent of Matillion’s developers adopted Claude Code, reporting an average 41% reduction in time spent on pull requests based on internal surveys.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/matillion", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/matillion-reduces-data-pipeline-creation-from-40-hours-to-1.html" }, { "id": "mimit-health-onboards-new-patients-faster-and-seamlessly-coordinates-care", "title": "MIMIT Health onboards new patients faster and seamlessly coordinates care as an Agentic Enterprise", "summary": "MIMIT Health uses Salesforce Agentic Enterprise Architecture to unify patient data, automate tasks, and coordinate care—driving 30% higher patient satisfaction. MIMIT Health onboards new patients faster and seamlessly coordinates care as an Agentic Enterprise MIMIT Health uses Salesforce Agentic Enterprise Architecture to unify patient data, automate tasks, and coordinate care—driving 30% higher patient satisfaction.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mimit-health", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mimit-health-onboards-new-patients-faster-and-seamlessly-coordinates-care.html" }, { "id": "mantech-ai-support-transformation-mantech-projects-a-52-cut-in-tier-1-costs-with", "title": "MANTECH projects a 52% cut in Tier 1 costs with Moveworks", "summary": "Mantech Ai Support Transformation — Home Customers MANTECH projects a 52% cut in Tier 1 costs with Moveworks Customer Story MANTECH projects a 52% cut in Tier 1 costs with Moveworks MANTECH scaled secure, 24/7 IT and HR support while cutting Tier 1 costs in half using Moveworks AI-powered assistant. In July 2024, MANTECH launched Ask MANTECH, an AI-powered Assistant built on Moveworks, to automate Tier 1 support. Discover how MANTECH cuts Tier 1 workload by 50% and scales secure, 24/7 IT and HR support using Moveworks AI Assistant.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/mantech-ai-support-transformation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mantech-ai-support-transformation-mantech-projects-a-52-cut-in-tier-1-costs-with.html" }, { "id": "loreal-loreal-advances-conversational-analytics-with-claude", "title": "L’Oréal advances conversational analytics with Claude", "summary": "Loreal — L’Oréal deploys Claude as an intelligent orchestrator L’Oréal uses Claude in two primary ways: within AI assistants that require high-quality reasoning capabilities, and across their software development lifecycle through tools like GitHub Copilot and Claude Code. L’Oréal reaches 44,000 monthly users on its AI platform. L’Oréal now reaches 99% accuracy scores on conversational analytics applications, compared to 90% with previous GenAI approaches.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/loreal", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/loreal-loreal-advances-conversational-analytics-with-claude.html" }, { "id": "loyens-and-loeff-loyens-loeff-modernizes-the-legal-and-tax-industry-with", "title": "Loyens & Loeff modernizes the legal and tax industry with Microsoft 365 Copilot", "summary": "Loyens And Loeff — The firm deployed Microsoft 365 Copilot and Surface Laptop 7 to 1,600 employees in two months, reinforced by Microsoft Purview, Defender for Cloud, and SharePoint Advanced Management. Loyens & Loeff modernizes its workflows with Microsoft 365 Copilot and Surface Laptops, reaching 90% lawyer-level accuracy and enthusiastic adoption. The firm deployed Microsoft 365 Copilot and Surface Laptop 7 to 1,600 employees in two months, reinforced by Microsoft Purview, Defender for Cloud, and SharePoint Advanced Management.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26450-loyens-and-loeff-microsoft-defender-for-cloud", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/loyens-and-loeff-loyens-loeff-modernizes-the-legal-and-tax-industry-with.html" }, { "id": "lippert-s-ai-agent-cuts-costs-by-80-and-boosts-sales", "title": "Lippert's AI Agent Cuts Costs by 80% and Boosts Sales", "summary": "Lippert leverages Cognigy.AI to manage complex customer support needs. Lippert's AI Agent Cuts Costs by 80% and Boosts Sales Lippert is a leading supplier of components for the Caravanning, Marine, and Rail industries, with more than 12,000 employees, 140 manufacturing and distribution facilities, and $5.2 billion in annual sales. About Lippert Lippert™ supplies a broad array of components to the Caravanning, Marine, Rail industries and beyond 12,000 Employees 140 Manufacturing and Distribution Facilities $5.2 billion Annual Sales Use Case AI Agents on chat for key use cases: part pricing, availability, and order status tracking.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/lippert", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/lippert-s-ai-agent-cuts-costs-by-80-and-boosts-sales.html" }, { "id": "loreal-l-oreal-handles-consumer-support-cases-64-faster-with-agentforce", "title": "L'Oréal handles consumer support cases 64% faster with Agentforce", "summary": "Loreal — See how L'Oréal uses Agentforce to provide 24/7 order updates, verify shoppers, and seamlessly hand complex inquiries to consumer care advisors. L'Oréal handles consumer support cases 64% faster with Agentforce See how L'Oréal uses Agentforce to provide 24/7 order updates, verify shoppers, and seamlessly hand complex inquiries to consumer care advisors. See how L'Oréal uses Agentforce to provide 24/7 order updates, verify shoppers, and seamlessly hand complex inquiries to consumer care advisors.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/loreal/agentic-order-status-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/loreal-l-oreal-handles-consumer-support-cases-64-faster-with-agentforce.html" }, { "id": "krones-cuts-simulation-run-times-by-up-to-98-with", "title": "Krones cuts simulation run times by up to 98% with AI agents and Azure High-Performance Computing", "summary": "A leader in the food and beverage industry, Krones uses computer simulations to evaluate how factors such as speed and temperature impact equipment operations. Krones is reimagining the future of engineering with AI-powered computer simulations and digital twins that reduce simulation run times by up to 98%. Krones decreased simulation run times from three to four hours to five minutes or less, a reduction of up to 98%.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26951-krones-azure-hpc", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/krones-cuts-simulation-run-times-by-up-to-98-with.html" }, { "id": "kotsovolos-cuts-handling-time-by-30-with-dynamics-365-contact", "title": "Kotsovolos cuts handling time by 30% with Dynamics 365 Contact Center and AI-powered automation", "summary": "Kotsovolos — About 400 human agents handled 5 million customer interactions annually. Kotsovolos deploys Dynamics 365 Contact Center and cuts handling time by 30% while planning several AI agents by year-end. About 400 human agents handled 5 million customer interactions annually.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26959-kotsovolos-dynamics-365", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/kotsovolos-cuts-handling-time-by-30-with-dynamics-365-contact.html" }, { "id": "kotsovolos-cuts-handling-time-by-30-with-dynamics-365-contact-2", "title": "Kotsovolos cuts handling time by 30% with Dynamics 365 Contact Center and AI-powered automation", "summary": "Kotsovolos — About 400 human agents handled 5 million customer interactions annually. Kotsovolos deploys Dynamics 365 Contact Center and cuts handling time by 30% while planning several AI agents by year-end. About 400 human agents handled 5 million customer interactions annually.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27075-kotsovolos-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/kotsovolos-cuts-handling-time-by-30-with-dynamics-365-contact-2.html" }, { "id": "knowledge-ai-powered-agent-excels-in-delivering-customized-experiences-achieving", "title": "Knowledge AI-Powered Agent Excels in Delivering Customized Experiences Achieving Over 58% User Growth", "summary": "Salzburg AG's AI Agent, powered by GPT and Cognigy.AI, handles 160k+ messages annually, saving 2,500 calls per month, achieving an 89% satisfaction rate. The Impact LEA has expanded its capacity to address over 400 different topics and manages over 160,000 messages annually, significantly reducing the workload of customer service teams.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/salzburg-ag", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/knowledge-ai-powered-agent-excels-in-delivering-customized-experiences-achieving.html" }, { "id": "keep-the-data-flowing-keep-the-water-flowing", "title": "Keep the data flowing. Keep the water flowing.", "summary": "At the same time, the watsonx Code Assistant technology accelerated the creation of Ansible playbooks and cut development efforts and associated costs by 30%. Water Corporation modernizes and migrates its mission-critical SAP architecture to the cloud with help from IBM Consulting Unlock productivity with AI assistants For a planet that’s covered by two-thirds water, finding and maintaining clean, drinkable H2O can sometimes prove quite challenging.", "agent": "watsonx", "topic": "Sales & Marketing", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/water-corporation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/keep-the-data-flowing-keep-the-water-flowing.html" }, { "id": "kone-power-apps-kone-elevates-its-automation-and-ai-strategies-with-microsoft-po", "title": "KONE elevates its automation and AI strategies with Microsoft Power Platform", "summary": "Kone Power Apps — To support over 3,000 makers, an agent built with Copilot Studio guides them through the development process and can even generate prompts for use in Power Apps and Power Automate to kick start development. Makers at KONE have developed over 32,000 applications and agents – from simple automations to AI-driven contract processing. This includes an AI-driven workflow with SAP integration that processes over 54,000 contracts per year, reducing handling time by 33% per contract.", "agent": "Copilot Studio", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26034-kone-power-apps", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/kone-power-apps-kone-elevates-its-automation-and-ai-strategies-with-microsoft-po.html" }, { "id": "kohler-company-kohler-achieves-98-microsoft-365-copilot-adoption-with-ai-change", "title": "KOHLER achieves 98% Microsoft 365 Copilot adoption with AI change management strategy", "summary": "Kohler Company — In 6 weeks, KOHLER achieved 98% Microsoft 365 Copilot adoption, helping 5,000 employees save 2 to 5 hours weekly while improving code releases by 25% with GitHub Copilot, and cutting error defects by 75%. To date, they have created 3,000 agents. KOHLER achieved 98% Microsoft 365 Copilot adoption with a targeted, enterprise-wide change management and skilling strategy that encourages bold ideas. KOHLER has a 153-year history of manufacturing beautifully crafted premium kitchen & bath products, and a world-class hospitality brand.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26948-kohler-company-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/kohler-company-kohler-achieves-98-microsoft-365-copilot-adoption-with-ai-change.html" }, { "id": "jcb-boosts-work-efficiency-with-adoption-of-microsoft-365-copilot", "title": "JCB boosts work efficiency with adoption of Microsoft 365 Copilot", "summary": "Jcb — Copilot achieves 83% adoption and saves 6 hours per month in work efficiency. Copilot achieves 83% adoption and saves 6 hours per month in work efficiency. Since the rollout in June 2024, Copilot reached 83% average monthly usage (as of March 2025).", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25324-jcb-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/jcb-boosts-work-efficiency-with-adoption-of-microsoft-365-copilot.html" }, { "id": "jamf-employees-use-moveworks-ai-powered-support-its-official-more-than-70-of-jam", "title": "It’s official: More than 70% of Jamf employees can’t resist AI-powered support", "summary": "Jamf Employees Use Moveworks Ai Powered Support — Jamf uses Moveworks to provide instant support to employees. Now, over 70% of Jamf employees now actively use the AI assistant to get help at work. Over 70% of employees adopted the AI assistant, resolving requests in minutes, reducing IT effort, and making support effortless across teams.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/jamf-employees-use-moveworks-ai-powered-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/jamf-employees-use-moveworks-ai-powered-support-its-official-more-than-70-of-jam.html" }, { "id": "cityofhope-intake-agent-helps-city-of-hope-extend-cancer-care-beyond", "title": "Intake agent helps City of Hope extend cancer care beyond the clinic.", "summary": "Cityofhope — Cut service costs with humans & AI agents on one platform. 43% of appointments scheduled through Agentforce are made outside of business hours. Intake agent helps City of Hope extend cancer care beyond the clinic.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/cityofhope", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cityofhope-intake-agent-helps-city-of-hope-extend-cancer-care-beyond.html" }, { "id": "inside-mirakls-agent-commerce-vision", "title": "Inside Mirakl’s agent commerce vision", "summary": "In internal documentation, Mirakl’s technical writers used ChatGPT Enterprise to dramatically accelerate the production of product documentation—reducing writing time by around 70% and improving consistency across teams. In customer support, Mirakl built an agent that answers support questions using Mirakl’s documentation, improving efficiency by 37% while maintaining 96% satisfaction, and providing instant, multi-language support so staff can focus on higher-value issues.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mirakl", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/inside-mirakls-agent-commerce-vision.html" }, { "id": "lippert-improving-customer-support-for-the-road-ahead", "title": "Improving customer support for the road ahead", "summary": "With Databricks and Agent Bricks, Lippert consolidated their data into a single lakehouse and began deploying intelligent agents that help customer service teams resolve issues faster, coach agents more effectively and automate insights across the enterprise. Lippert cuts agent onboarding time by 85% with AI-powered customer support.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/lippert", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/lippert-improving-customer-support-for-the-road-ahead.html" }, { "id": "langsmith-improving-memory-retrieval-how-new-computer-achieved-50-higher-recall", "title": "Improving Memory Retrieval: How New Computer achieved 50% higher recall with LangSmith", "summary": "New Computer used LangSmith to improve their memory retrieval system, achieving 50% higher recall by tracking regressions in comparison view and adjusting conversation prompts accordingly. A brief overview of Dot’s agentic memory The New Computer team has built an innovative, first-of-its-kind agentic memory system. Case Studies LangSmith Improving Memory Retrieval: How New Computer achieved 50% higher recall with LangSmith The LangChain Team July 2, 2024 5 min Go back to blog Create agents Create agents Share About New Computer New Computer is the team behind Dot , the first personal AI designed to truly understand its users.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-new-computer", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/langsmith-improving-memory-retrieval-how-new-computer-achieved-50-higher-recall.html" }, { "id": "ig-group-boosts-productivity-and-saves-operational-costs-with-claude", "title": "IG Group boosts productivity and saves operational costs with Claude for Work", "summary": "By adopting Claude for Work, IG Group aimed to empower employees with an AI solution that understood financial context, enhanced cross-team collaboration, accelerated content production, and reduced dependence on external agencies. They developed a phased implementation plan from December to April that included tiered training programs and specific adoption targets, aiming for at least 60% adoption across the organization. In some use cases, productivity increased by 100%, beyond my wildest expectations.” The IG Group analytics team saves about 70 hours weekly through AI-assisted workflows, allowing them to focus on higher-value analysis.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/ig-group", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ig-group-boosts-productivity-and-saves-operational-costs-with-claude.html" }, { "id": "humms-virtual-assistant-emm-boosts-customer-agent-satisfaction-alike", "title": "Humm’s Virtual Assistant “Emm” Boosts Customer & Agent Satisfaction alike", "summary": "Discover how Humm Group's Virtual Assistant has improved customer & agent satisfaction, achieving a 50% resolution rate and reducing call handling time. Humm’s Virtual Assistant “Emm” Boosts Customer & Agent Satisfaction alike Humm Group's \"buy now pay later\" service has been thriving. See more Key Highlights 50% Resolution Rate 94% Intent Recognition 15% AHT Decrease Brendon Clark Head of Workforce Management and Customer Improvement @Humm Group I am truly impressed with the virtual assistant powered by Cognigy.AI.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/hummgroup", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/humms-virtual-assistant-emm-boosts-customer-agent-satisfaction-alike.html" }, { "id": "hubspot-reclaims-time-for-creativity-with-claude", "title": "HubSpot reclaims time for creativity with Claude", "summary": "HubSpot lifted productivity up to 40% across teams. Claude Code understands your codebase, edits files, runs commands, and helps you ship faster. Marketing reports a 40% productivity increase across web development and content creation workflows, thanks in part to the use of Claude.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/hubspot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hubspot-reclaims-time-for-creativity-with-claude.html" }, { "id": "hubspot-qa-hubspot-product-and-marketing-leaders-on-scaling-claude-cowork", "title": "HubSpot product and marketing leaders on scaling Claude Cowork", "summary": "Hubspot Qa — As Claude Cowork rolled out across HubSpot, I was managing requests to add new tool integrations through ServiceNow requests and Asana tickets, while simultaneously fielding questions in Slack, tracking approvals in Google Sheets, and coordinating with our security review team. If I’ve built a workflow that saves me 30 minutes a day, my whole team probably needs it too. The first output is usually 60 to 70% of the final shape.", "agent": "Claude Cowork", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/hubspot-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hubspot-qa-hubspot-product-and-marketing-leaders-on-scaling-claude-cowork.html" }, { "id": "how-to-manage-ai-investments-in-the-agentic-era", "title": "How to manage AI investments in the agentic era", "summary": "From GPT‑4 to GPT‑5.4, the price per million tokens fell 97%. [GPT‑5.6⁠](https://openai.com/index/gpt-5-6/) continues that progress, delivering better performance in the Artificial Analysis Coding Agent Index with 54% fewer output tokens and 57% less time per task.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/managing-ai-investments-in-agentic-era", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-to-manage-ai-investments-in-the-agentic-era.html" }, { "id": "how-law-firm-gilbert-tobin-governs-and-scales-ai", "title": "How law firm Gilbert + Tobin governs and scales AI with OpenAI", "summary": "ChatGPT Enterprise was introduced first to operations teams, where practical use cases could be tested in a controlled environment. CEO Sam Nickless introduced ChatGPT to employees through examples from his own work. As of June 2026, 87% of enabled seats were active, more than twice the adoption rate Gilbert + Tobin typically sees for other tools. It reduced a recruitment research and data-extraction task from approximately four hours to about 20 minutes.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/gilbert-tobin", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-law-firm-gilbert-tobin-governs-and-scales-ai.html" }, { "id": "gpt-realtime-how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime", "title": "How avatarin built a 24/7 retail agent with GPT-Realtime", "summary": "GPT-Realtime — Built on OpenAI’s GPT‑Realtime, the Kurashi-Marugoto AI Agent supports natural voice conversations and guides shoppers from product discovery to purchase decisions. In a two-week public campaign on Yamada Denki’s online store, approximately 30,000 people used the agent; 92% of survey responses were positive. > “This is not an extension of the conventional chatbot. Japan’s home-appliance retailers face a persistent challenge: extending expert sales support beyond store hours while staffing remains tight.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/avatarin", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/gpt-realtime-how-avatarin-built-a-24-7-retail-agent-with-gpt-realtime.html" }, { "id": "how-a-global-grocery-giant-automated-it-support-across-its", "title": "How a Global Grocery Giant Automated IT Support Across Its 7,000+ US Stores with Voice AI in Just 60 Days", "summary": "How this US grocery giant automated over 84% employee IT support requests seamlessly with Yellow.ai's Voice AI Agent. Success Stories How a Global Grocery Giant Automated IT Support Across Its 7,000+ US Stores with Voice AI in Just 60 Days The US arm of a major global grocery retail group, operating across America with five major supermarket brands, deployed Yellow.ai Voice AI as Phase 1 of a global rollout, transforming employee IT support at enterprise scale.", "agent": "Yellow.ai", "topic": "Customer Support", "source": "Case study (Yellow.ai)", "url": "https://yellow.ai/case-study/multi-brand-us-grocery-retailer", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Yellow.ai.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-a-global-grocery-giant-automated-it-support-across-its.html" }, { "id": "results-grow-how-zapier-tables-and-chatgpt-increased-revenue-by-134-000-in", "title": "How Zapier Tables and ChatGPT increased revenue by $134,000+ in a year", "summary": "Results Grow — How Zapier Tables and ChatGPT increased revenue by $134,000+ in a year 30% appts booked by Chatbot $134K+ annual revenue secured Company Size 11-50 Company Industry Marketing and SEO services AI chatbot prevents missed sales leads Challenge The client had slow lead response times of up to three days because the same folks handling leads also worked in the field. Solution Results Grow set up an AI chatbot powered by Zapier’s ChatGPT integration and Tables. Learn how AI and Zapier Tables helped increase revenue by almost $350,000 in a year.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/results-grow", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/results-grow-how-zapier-tables-and-chatgpt-increased-revenue-by-134-000-in.html" }, { "id": "xanterra-how-xanterra-is-transforming-guest-experiences-with-cresta-ai-agent", "title": "How Xanterra is Transforming Guest Experiences with Cresta AI Agent to Amplify the Voice of America’s", "summary": "Xanterra — The Central Reservations team that handles the lodging and national park guests manages extremely high volumes of inquiries, creating pressure on agents and making it difficult to maintain fast, consistent, and personal service at scale. See how Xanterra Travel Collection reached a 74% AI Agent containment rate and a $3.3M revenue lift across its national park contact centers with Cresta. Within months, five AI Agents were live across brands, with plans to expand to 16.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/xanterra", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/xanterra-how-xanterra-is-transforming-guest-experiences-with-cresta-ai-agent.html" }, { "id": "windstar-cruises-how-windstar-cruises-increased-conversion-2-and-contained-70-of", "title": "How Windstar Cruises increased conversion 2% and contained 70% of chats with Cresta", "summary": "Watch video 70% chat containment 2% conversion increase in six months Industry: Travel and Hospitality Products: AI Agent Agentic Assist Conversation Intelligence About Windstar Cruises Windstar Cruises is a small-ship cruise line known for taking guests to places larger ships can't reach, with a level of service that has built fierce loyalty among repeat travelers. See how Windstar Cruises, a luxury cruise line, contained 70% of chats and lifted conversion 2% while analyzing 100% of interactions with Cresta AI.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/windstar-cruises", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/windstar-cruises-how-windstar-cruises-increased-conversion-2-and-contained-70-of.html" }, { "id": "how-vipdesk-achieved-over-70-automation-while-preserving-the-human", "title": "How VIPdesk Achieved Over 70% Automation While Preserving the Human Touch", "summary": "Discover how VIPDesk solved legacy chatbot failures and agent burnout by deploying Yellow.ai's empathetic AI agents in just 6 weeks. Agent happiness Repetitive tasks disappeared, giving agents space to focus on meaningful, high-complexity issues—boosting morale and reducing attrition. For one of their clients, VIPdesk was able to fully automate more than 70% of their customer interactions, and for the other they achieved 60% automation while preserving empathy and quality.", "agent": "Yellow.ai", "topic": "Customer Support", "source": "Case study (Yellow.ai)", "url": "https://yellow.ai/case-study/how-vipdesk-achieved-more-than-70-automation-while-preserving-human-touch", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Yellow.ai.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-vipdesk-achieved-over-70-automation-while-preserving-the-human.html" }, { "id": "tempo-how-tempo-builds-fast-accurate-ai-agents-with-rovo-studio", "title": "How Tempo builds fast, accurate AI agents with Rovo Studio", "summary": "Tempo built no-code AI agents with Rovo Studio and delivered 30% faster task completion and 3x time savings, empowering all teams to work smarter and faster. How Tempo builds fast, accurate AI agents with Rovo Studio Rovo Studio makes it easy for anyone on our team – even people who have no technical expertise – to build personalized agents that supercharge their work without writing code.", "agent": "Atlassian Rovo", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/tempo", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/tempo-how-tempo-builds-fast-accurate-ai-agents-with-rovo-studio.html" }, { "id": "superhuman-how-superhuman-scales-operations-across-marketing-and-support-with-za", "title": "How Superhuman scales operations across marketing and support with Zapier", "summary": "Superhuman is a suite of apps — Grammarly, Coda, Go, and Mail— and agents that helps you focus, write with confidence,collaborate more effectively, and save hours every week. How Superhuman scales operations across marketing and support with Zapier 87% reduction in lead errors 42+ hours saved per week 90%+ CSAT score Company Size 1700+ Company Industry SaaS \" With engineering, it’s always ‘what sprint will this be a part of?’ With Zapier, I can just block off an hour and figure it out myself. Results With automation in place, Superhuman's marketing team cut lead sync errors by 87% and improved plan efficiency by 31%.", "agent": "Zapier Agents", "topic": "Customer Support", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/superhuman", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zapier Agents.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/superhuman-how-superhuman-scales-operations-across-marketing-and-support-with-za.html" }, { "id": "sunbit-how-sunbit-contained-50-of-interactions-and-cut-routing-time", "title": "How Sunbit Contained 50% of Interactions and Cut Routing Time from 90 Seconds to 5 with Cresta", "summary": "How Sunbit Contained 50% of Interactions and Cut Routing Time from 90 Seconds to 5 with Cresta Back to all Customer Stories How Sunbit Contained 50% of Interactions and Cut Routing Time from 90 Seconds to 5 with Cresta 00:00 / 00:00 Your browser does not support the video tag. Watch video 50% of interactions contained 10% lower average handle time Industry: Financial Services Products: Agentic Assist AI Agent Conversation Intelligence About Sunbit Sunbit is a financial technology company that helps people pay for the things they need and get more out of their money.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/sunbit", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/sunbit-how-sunbit-contained-50-of-interactions-and-cut-routing-time.html" }, { "id": "sun-and-ski-sports-how-sun-skis-ai-agent-sunny-turns-approachability-into", "title": "How Sun & Ski’s AI agent “Sunny” turns approachability into sales.", "summary": "Sun And Ski Sports — “I thought there was a unique opportunity for us to have a very approachable and knowledgeable conversational AI agent where people could ask it anything, at any time of day, and actually build that trust and confidence,” Marcus recalls. As Sicily’s team watched the agent, affectionately named “Sunny,” answer increasingly sophisticated product questions, they had a realization: this could be so much more than support. Three years later, Sunny, their AI agent, has improved CSAT by 50% and tripled product page conversion rates…and they’re just getting started.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/sun-and-ski-sports", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/sun-and-ski-sports-how-sun-skis-ai-agent-sunny-turns-approachability-into.html" }, { "id": "spoton-how-spoton-uses-rovo-to-take-ideas-from-concept-to", "title": "How SpotOn uses Rovo to take ideas from concept to client in record time", "summary": "SpotOn uses Rovo to automate PRDs, deflect 55% of sales questions, and free up an FTE's time — turning AI from a test into how the business runs. How SpotOn uses Rovo to take ideas from concept to client in record time Rovo works the way our teams already work. With the PRD Generator Agent , SpotOn's IT team can draft product requirement documents that are 75% complete with the click of a button, solving what Ryan calls the “blank-sheet-of-paper problem” and reducing the time required from days to mere hours.", "agent": "Atlassian Rovo", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/spoton", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/spoton-how-spoton-uses-rovo-to-take-ideas-from-concept-to.html" }, { "id": "softbank-how-softbanks-customer-growth-division-delivers-fast-high-quality-custo", "title": "How SoftBank’s Customer Growth Division delivers fast, high-quality customer service with AI.", "summary": "SoftBank had previously introduced AI chatbots and AI search features on its website to support customers gather information and solve problems. To address this, the division partnered with Sierra to build a conversational AI agent for SMB customers visiting SoftBank’s corporate website ( https://www.softbank.jp/business/ ). The SoftBank Customer Growth Division’s AI agent resolves 70% of customer inquiries. There are approximately 3.4 million SMBs in Japan, and this division serves their diverse needs.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/softbank", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/softbank-how-softbanks-customer-growth-division-delivers-fast-high-quality-custo.html" }, { "id": "pretto-how-pretto-streamlines-mortgage-processes-with-automation", "title": "How Pretto streamlines mortgage processes with automation", "summary": "Pretto uses Zapier to automate mortgage workflows for faster, more efficient processing. How Pretto streamlines mortgage processes with automation 10% annual revenue growth $10K+ annual savings 2,000+ hours saved Company Size 51-200 employees Company Industry Mortgage/FinTech Pivoting during a mortgage market crisis Challenge In 2022, skyrocketing mortgage rates froze the housing market, leaving Pretto’s brokers unable to operate effectively. Results Consultancy contracts powered by automation represented 10% of Pretto’s annual revenue within a year.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/pretto", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/pretto-how-pretto-streamlines-mortgage-processes-with-automation.html" }, { "id": "how-podium-is-arming-10-000-smbs-with-ai-agents", "title": "How Podium is arming 10,000+ SMBs with AI agents", "summary": "Since launching their initial agent, “Jerry,” in March 2024, Podium has deployed tens of thousands of agents for local businesses and seen 300% year-over-year AI revenue growth. After 11 years working side-by-side with small-to-medium (SMB)-sized operators, Podium saw the opportunity to harness AI and transform how local businesses market, sell, and grow by turning missed calls and slow replies into booked jobs, more revenue, and happier customers.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/podium", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-podium-is-arming-10-000-smbs-with-ai-agents.html" }, { "id": "picpay-how-picpay-automated-fraud-triage-with-databricks-genie-agents", "title": "How PicPay automated fraud triage with Databricks Genie Agents", "summary": "PicPay automates fraud triage with Genie Agents. PicPay's fraud detection team turned to Databricks Genie Agents to build a coordinated multi-agent system that automatically assesses risk on every flagged anomaly. This cut false positives reaching analysts by 60% and made peak response times up to 10x faster, enabling near real-time action on potential fraud. It also cut processing time from 15–20 minutes to 3–7 minutes by running parts of the analysis in parallel.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/picpay/genie", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/picpay-how-picpay-automated-fraud-triage-with-databricks-genie-agents.html" }, { "id": "how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-pol", "title": "How Peppermill Resort Spa Casino achieved 187% ROI on labor cost savings with PolyAI", "summary": "How Peppermill Resort Spa Casino Achieved 187 Roi On Labor Cost Savings With Polyai — Peppermill Resort Spa Casino uses a PolyAI dialog agent to answer FAQs and manage reservations, cutting contact center call volume by 92% for a 187% ROI. Solution An AI agent that understands caller intent, empowers guests to manage their reservations and answers hundreds of FAQs to alleviate call volume. Peppermill Resort Spa Casino uses a PolyAI dialog agent to answer FAQs and manage reservations, cutting contact center call volume by 92% for a 187% ROI.", "agent": "PolyAI", "topic": "Customer Support", "source": "Case study (PolyAI)", "url": "https://poly.ai/customers/how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-polyai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was PolyAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-peppermill-resort-spa-casino-achieved-187-roi-on-labor-cost-savings-with-pol.html" }, { "id": "parcha-how-parcha-built-a-universal-customer-diligence-agent-in-two", "title": "How Parcha built a universal customer diligence agent in two weeks with Claude Agent SDK", "summary": "Parcha cut customer diligence from 3 months to 5 minutes. “We look forward to working with Anthropic on changing how large fintechs and banks use AI.” Miguel Rios Berrios CTO, Parcha How Qonto delegates financial admin for small businesses with Claude on Amazon Bedrock Pictet turns weeks of work into hours with Claude Code How Satispay’s engineers write 75% of their code with Claude OffDeal powers every stage of M&A advisory with one Claude-based agent", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/parcha", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/parcha-how-parcha-built-a-universal-customer-diligence-agent-in-two.html" }, { "id": "oportun-how-oportun-moved-from-sample-based-qa-to-100-interaction-monitoring", "title": "How Oportun moved from sample-based QA to 100% interaction monitoring with Cresta", "summary": "Watch video Industry: Financial Services Products: Agentic Assist Conversation Intelligence ‍ About Oportun Oportun is a financial services company built on a mission: to make affordable financial services accessible to people who need them most. Oportun replaced sample-based QA with Cresta's AI quality management across 100% of calls, real-time agent guidance, and behavioral coaching. Back to all Customer Stories How Oportun moved from sample-based QA to 100% interaction monitoring with Cresta How Oportun moved from sample-based QA to 100% interaction monitoring with Cresta 00:00 / 00:00 Your browser does not support the video tag.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/oportun", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/oportun-how-oportun-moved-from-sample-based-qa-to-100-interaction-monitoring.html" }, { "id": "nvidia-how-nvidia-scales-expertise-with-chatgpt-work", "title": "How NVIDIA scales expertise with ChatGPT Work", "summary": "NVIDIA — For teams like GTM and solutions architecture, ChatGPT has become part of how work gets organized, automated, and scaled. During the lead-up to the event, Will estimates that manual analysis consumed about 40% of his time. Across the 12-week GTC planning cycle, the workflow saves about 16 hours per week.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/nvidia/chatgpt-work", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/nvidia-how-nvidia-scales-expertise-with-chatgpt-work.html" }, { "id": "motive-how-motive-uses-glean-to-democratize-ai-and-easily-build", "title": "How Motive uses Glean to democratize AI and easily build agents that save employees thousands of hours", "summary": "Motive uses Glean’s AI search and 2,000+ agents to securely democratize knowledge, boost productivity, and cut enterprise account planning time by 75%. With an ambitious goal of boosting productivity by 50%, Motive prioritized enterprise search as a foundational capability.", "agent": "Glean", "topic": "Sales & Marketing", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/motive", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Glean.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/motive-how-motive-uses-glean-to-democratize-ai-and-easily-build.html" }, { "id": "minimal-how-minimal-built-a-multi-agent-customer-support-system-with-langgraph", "title": "How Minimal built a multi-agent customer support system with LangGraph & LangSmith", "summary": "Learn how Minimal built a multi-agent AI system with LangGraph & LangSmith to automate 90% of e-commerce support tickets, delivering 80%+ efficiency gains. Case Studies LangGraph LangSmith How Minimal built a multi-agent customer support system with LangGraph & LangSmith The LangChain Team January 20, 2025 4 min Go back to blog Create agents Create agents Share In the thriving world of e-commerce, where customer satisfaction can make or break a brand, Minimal is leveraging the LangChain ecosystem to transform how support issues are handled.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-minimal-built-a-multi-agent-customer-support-system-with-langgraph-langsmith", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/minimal-how-minimal-built-a-multi-agent-customer-support-system-with-langgraph.html" }, { "id": "millerknoll-how-millerknoll-designs-a-unified-personalized-retail-experience", "title": "How MillerKnoll designs a unified, personalized retail experience", "summary": "Millerknoll — Cut service costs with humans & AI agents on one platform. Learn how MillerKnoll partners with Agentforce Commerce to unify B2C and B2B experiences, delivering a 10% boost in digital conversion rate. How MillerKnoll designs a unified, personalized retail experience Learn how MillerKnoll partners with Agentforce Commerce to unify B2C and B2B experiences, delivering a 10% boost in digital conversion rate.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/millerknoll", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/millerknoll-how-millerknoll-designs-a-unified-personalized-retail-experience.html" }, { "id": "league-qa-how-league-went-all-in-on-claude-in-a-regulated", "title": "How League went all in on Claude in a regulated industry", "summary": "League Qa — Galperin: We build AI agents into the member experiences we ship, and an internal system scores how well each one performs. First came an exploratory session with Fable running parallel agents to work out what to build. They work in an industry where new tools typically wait weeks to get off the ground, yet roughly 98% of League’s code is AI-authored. They now have more than 60 automated processes for month-end, quarter-end, and payroll, work that all used to be handled manually.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/league-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/league-qa-how-league-went-all-in-on-claude-in-a-regulated.html" }, { "id": "how-klarna-s-ai-assistant-redefined-customer-support-at-scale-for", "title": "How Klarna's AI assistant redefined customer support at scale for 85 million active users", "summary": "Built on LangGraph and powered by LangSmith , the AI Assistant handles tasks ranging from customer payments, to refunds, to other payment escalations. See how they used LangGraph and LangSmith to achieve 80% faster customer resolution times. Case Studies LangGraph LangSmith How Klarna's AI assistant redefined customer support at scale for 85 million active users The LangChain Team February 12, 2025 3 min Go back to blog Create agents Create agents Share Klarna has reshaped global commerce with its consumer-centric, AI-powered payment and shopping solutions.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-klarna", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-klarna-s-ai-assistant-redefined-customer-support-at-scale-for.html" }, { "id": "mobiel-ai-how-kpn-is-bringing-voice-ai-to-the-netherlands-entrepreneurs", "title": "How KPN is bringing voice AI to the Netherlands' entrepreneurs with Mobiel AI", "summary": "KPN partnered with ElevenLabs to build Mobiel AI, an AI assistant inside KPN's business mobile plans that helps Dutch entrepreneurs manage every call. KPN, the largest telecommunications provider in the Netherlands, partnered with ElevenLabs to bring natural, human-sounding voice AI into services used daily by millions of Dutch consumers and businesses. But answering every call means putting down the work in front of you. 53% of entrepreneurs indicate that being available by phone comes at the expense of employees' concentration. At the same time, 69% cite customer satisfaction as one of the most important business challenges.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/kpn-mobiel-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mobiel-ai-how-kpn-is-bringing-voice-ai-to-the-netherlands-entrepreneurs.html" }, { "id": "kfc-how-kfc-uk-ireland-transformed-product-work-with-atlassian", "title": "How KFC UK & Ireland transformed product work with Atlassian", "summary": "Learn how KFC UK & Ireland uses Atlassian's DevOps platform and AI agents to balance product priorities and reduce manual work by 90%. Ben Richards Systemic Delivery Coach, KFC UK&I Key Results 90% of manual work reduced by Change Agent ~80% of manual review eliminated with Atlassian Automations and Rovo About KFC UK&I KFC UK & Ireland is part of Yum!", "agent": "Atlassian Rovo", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/kfc", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/kfc-how-kfc-uk-ireland-transformed-product-work-with-atlassian.html" }, { "id": "indeed-how-indeed-uses-ai-to-help-evolve-the-job-search", "title": "How Indeed uses AI to help evolve the job search", "summary": "Indeed is a platform that helps people find jobs and helps employers find the right talent. Job seekers use Indeed to search for opportunities, upload resumes, and research companies, while employers use the platform to attract, screen, and hire candidates more efficiently. For nearly 20 years, we’ve used AI to power billions of connections between job seekers and employers, all with the goal of making hiring simpler, faster, and more human. On the R&D side, adoption of agentic coding tools has taken off, with over 80% of engineers using AI.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/indeed-maggie-hulce", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/indeed-how-indeed-uses-ai-to-help-evolve-the-job-search.html" }, { "id": "how-included-health-built-federated-agents-for-healthcare-navigation-with", "title": "How Included Health Built Federated Agents for Healthcare Navigation with Deep Agents and LangGraph", "summary": "See how Included Health used Deep Agents, LangGraph, and LangSmith to build Dot, a federated healthcare navigation agent with human handoff and clinical oversight. The product experience centers answering medical, financial, or administrative questions via Dot—an AI-powered healthcare guide built on top of a federated multi-agent architecture using Deep Agents and LangGraph. That feedback loop has allowed Included Health to tune skill definitions over time and stay above their target level of clinical routing agreement of 95%.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-included-health-built-federated-agents-for-healthcare-navigation-with-deep-agents-and-langgraph", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-included-health-built-federated-agents-for-healthcare-navigation-with.html" }, { "id": "homebase-how-homebase-transforms-small-business-customer-support-with-ai", "title": "How Homebase transforms small business customer support with AI.", "summary": "Discover how Homebase transformed customer support for Main Street businesses with an AI agent that resolves 70% of inquiries instantly, without losing the human touch. “Our business is entirely based on trust,” says Ray Sandza, Chief Strategy Officer at Homebase. “Our customers pick us because they trust us to get things right, but they also trust that we are there for them when they need us.” For years, Homebase offered voice support—a rarity in their market—but only 12 hours a day, five days a week.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/homebase", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/homebase-how-homebase-transforms-small-business-customer-support-with-ai.html" }, { "id": "holiday-inn-how-holiday-inn-and-cresta-partnered-to-boost-revenue-and", "title": "How Holiday Inn and Cresta partnered to boost revenue and improve agent experience", "summary": "See how Holiday Inn Club Vacations lifted agent satisfaction from 47% to 70% and halved attrition from 120% to 60% using Cresta's real-time coaching. Back to all Customer Stories How Holiday Inn and Cresta partnered to boost revenue and improve agent experience 50% Lower agent attrition 30% Increase in bookings conversion Industry: Travel and Hospitality Products: Agentic Assist Conversation Intelligence About Holiday Inn Club Vacations is a resort, real estate and travel company with a mission to be the most loved brand in family travel.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/holiday-inn", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/holiday-inn-how-holiday-inn-and-cresta-partnered-to-boost-revenue-and.html" }, { "id": "hawksmoor-how-hawksmoor-turned-42-000-missed-calls-into-booked-revenue-with", "title": "How Hawksmoor turned 42,000 missed calls into booked revenue with PolyAI", "summary": "Hawksmoor cut a 20% missed call rate to zero, booked 80,000 covers, and generated £1.6m in booking revenue with PolyAI. Solution An always-on voice agent, integrated directly with OpenTable, that answers every call across all 14 sites and gives callers access to live availability around the clock. Challenge During peak service, staff were overwhelmed and couldn’t always answer calls, leaving around 42,000 unanswered each year, with no visibility into what callers needed.", "agent": "PolyAI", "topic": "Sales & Marketing", "source": "Case study (PolyAI)", "url": "https://poly.ai/customers/hawksmoor", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was PolyAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hawksmoor-how-hawksmoor-turned-42-000-missed-calls-into-booked-revenue-with.html" }, { "id": "hamptons-property-services-how-hamptons-property-services-saved-hundreds-of-back", "title": "How Hamptons Property Services Saved Hundreds of Back-Office Hours and Scaled to 30K Services Annually", "summary": "Discover how Hamptons Property Services ditched spreadsheets, saved hundreds of back-office hours, and unlocked 163% revenue growth using Salesforce. How Hamptons Property Services Saved Hundreds of Back-Office Hours and Scaled to 30K Services Annually Discover how Hamptons Property Services ditched spreadsheets, saved hundreds of back-office hours, and unlocked 163% revenue growth using Salesforce.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/hamptons-property-services", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hamptons-property-services-how-hamptons-property-services-saved-hundreds-of-back.html" }, { "id": "flyer-club-how-flyer-club-achieved-its-b2b-ambitions-and-increased-revenue", "title": "How Flyer Club Achieved its B2B Ambitions and Increased Revenue by 30% with Salesforce", "summary": "Flyer Club used Salesforce to expand into B2B, boost conversions by 10%, save 20% on lead management, and grow revenue by 30%. How Flyer Club Achieved its B2B Ambitions and Increased Revenue by 30% with Salesforce Flyer Club used Salesforce to expand into B2B, boost conversions by 10%, save 20% on lead management, and grow revenue by 30%.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/flyer-club", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/flyer-club-how-flyer-club-achieved-its-b2b-ambitions-and-increased-revenue.html" }, { "id": "dni-how-dni-unified-data-across-all-workflows-and-kickstarted-agentic", "title": "How DNI unified data across all workflows and kickstarted agentic transformation with Glean", "summary": "Dni — See how Delaware Nation Industries unified data across 30+ states, built 84 AI agents, and reduced RFP response time by 92% with Glean's Work AI platform. See how Delaware Nation Industries unified data across 30+ states, built 84 AI agents, and reduced RFP response time by 92% with Glean's Work AI platform. Within their first months, the team had built 84 agents, with roughly 30 in active daily use.", "agent": "ChatGPT Agent", "topic": "Sales & Marketing", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/dni", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT Agent.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/dni-how-dni-unified-data-across-all-workflows-and-kickstarted-agentic.html" }, { "id": "cote-brasserie-how-cote-brasserie-turned-calls-into-covers-at-a-76", "title": "How Côte Brasserie turned calls into covers at a 76% conversion rate with PolyAI", "summary": "Cote Brasserie — To alleviate these issues, Côte Brasserie required an AI agent that was always accessible, scalable across all locations, and capable of driving revenue to ensure no reservation calls were missed. We were initially skeptical about handing over guest conversations to AI, but “Joe” (our AI agent) quickly proved himself a valuable member of the team with his warmth, efficiency and quality service. Côte leadership estimated they weren’t answering 12% of calls because front-of-house staff were overwhelmed during opening hours and customers calling after business hours couldn’t get a response.", "agent": "PolyAI", "topic": "Customer Support", "source": "Case study (PolyAI)", "url": "https://poly.ai/customers/cote-brasserie", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was PolyAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cote-brasserie-how-cote-brasserie-turned-calls-into-covers-at-a-76.html" }, { "id": "contractor-appointments-how-contractor-appointments-books-134m-in-client-revenue", "title": "How Contractor Appointments books $134M in client revenue with AI-powered automation", "summary": "Learn how Contractor Appointments uses AI and automation to book more jobs, boost revenue, and scale operations, without needing a full-time developer. How Contractor Appointments books $134M in client revenue with AI-powered automation $134M in annual client revenue 90% top-of-funnel leads handled $300k in incremental annual revenue Company Size 11-50 Company Industry Construction/Contracting Services \" Zapier lets us build quickly and scale fast. Solution A simple follow-up system extracts comments about adding a delay (such as 30 days from now) and schedules a follow-up within their system.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/contractor-appointments", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/contractor-appointments-how-contractor-appointments-books-134m-in-client-revenue.html" }, { "id": "chime-how-chime-made-banking-support-faster-and-more-personal-with", "title": "How Chime made banking support faster and more personal with AI.", "summary": "Chime — This is where AI agents, thoughtfully deployed, can serve as more than cost savers. Agents can be used to build stronger relationships between companies and consumers, enabling brands to communicate with more of their customers more frequently and in more meaningful ways. A recent survey found that more than 80% of consumers are willing to switch brands after just one poor interaction. At the same time, rising costs of service delivery — the average price of a phone call to a consumer brand ranges from $5 to $20 — is putting real pressure on organizations.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/chime", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/chime-how-chime-made-banking-support-faster-and-more-personal-with.html" }, { "id": "how-ai-is-shaping-the-latest-customer-support-trends", "title": "How AI is shaping the latest customer support trends", "summary": "Customer support powered by machine learning will eventually provide extra assistance to agents, like with suggestions for how to best handle a particular issue. A recent Gartner report found that 55% of mature organizations have already begun investing in the potential of artificial intelligence or plan to do so by 2020. How Zendesk Custom Agents built with Claude hit 1M executions From proof of concept to one million executions, discover how Zendesk and Anthropic are bringing AI into complex customer service workflows.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Zendesk)", "url": "https://zendesk.com/blog/ai/customer-service-ai-latest-trends", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/how-ai-is-shaping-the-latest-customer-support-trends.html" }, { "id": "voice-ai-agent-how-a-fortune-50-automaker-achieved-85-employee-support-automatio", "title": "How A Fortune 50 Automaker Achieved 85% Employee Support Automation in 60 Days with Voice AI Agent", "summary": "Yellow.ai's Voice AI agent automated 85% of their employee support calls and scaled to handle 7x surge in call volume in just 60 days. Built for Real-World Conditions “ Partnering with Yellow.ai has transformed one of our most complex employee support processes. The live system now manages a rapidly increasing volume of daily calls and consistently delivers up to 85% success rate across the active user base.", "agent": "Yellow.ai", "topic": "DevOps & Infra", "source": "Case study (Yellow.ai)", "url": "https://yellow.ai/case-study/fortune-50-automaker", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Yellow.ai.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/voice-ai-agent-how-a-fortune-50-automaker-achieved-85-employee-support-automatio.html" }, { "id": "hibob-turns-2-500-gpts-into-product-and-team-growth", "title": "HiBob turns 2,500 GPTs into product and team growth", "summary": "HiBob, an HR technology company serving more than 5,000 global customers, has made AI a core part of how the business operates. More than 90% of employees actively use ChatGPT Enterprise to close deals faster, reduce onboarding timelines, and surface upsell opportunities tied to revenue.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/hibob", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hibob-turns-2-500-gpts-into-product-and-team-growth.html" }, { "id": "hertz-drives-process-automation-and-ai-enabled-innovation-with-power-platform", "title": "Hertz drives process automation and AI-enabled innovation with Power Platform", "summary": "Hertz — An agent built with Copilot Studio is reducing the time to resolve customer issues by over 15%. Apps built on Power Platform include a schedule planning app for employees and an AI-driven agent used by the customer service team to support customers seeking roadside assistance. An agent built with Copilot Studio is reducing the time to resolve customer issues by over 15%. An early pilot of its agent, built on Copilot Studio has already reduced the time to resolve customer issues by over 15%.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25989-hertz-microsoft-power-platform", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hertz-drives-process-automation-and-ai-enabled-innovation-with-power-platform.html" }, { "id": "heres-why-ai-is-the-key-to-more-empathetic-customer", "title": "Here’s why AI is the key to more empathetic customer experiences", "summary": "Check out our current openings Latest News AI Summit 2026 - a Zendesk event Join 30,000+ leaders online to hear from experts at OpenAI, Lovable, AWS, and Uphold, plus see the latest AI innovations for service. By detecting and responding to changes in customer behavior, AI can empower businesses to become more active listeners—offering tailored solutions or escalating to a human agent as needed. And one that will ultimately help you build deeper connections with the people you serve 71% of customers believe that AI will make customer experiences more empathetic, according to Zendesk research.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (Zendesk)", "url": "https://zendesk.com/blog/customer-experience/engagement/ai-empathetic-cx", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/heres-why-ai-is-the-key-to-more-empathetic-customer.html" }, { "id": "hype-makes-finance-easier-with-dynamics-365", "title": "HYPE makes finance easier with Dynamics 365", "summary": "Dynamics 365 Customer Service, Copilot in Customer Service, and Copilot Studio met HYPE’s omnichannel needs and delivered automated assistance to manage thousands of customer service interactions daily. With Dynamics 365 and Copilot, HYPE connects with customers in an automated, but still personalized, fashion and achieved a 90% first call resolution rate.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19684-hype-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/hype-makes-finance-easier-with-dynamics-365.html" }, { "id": "guiding-the-uks-broadband-customers-through-a-national-network-upgrade", "title": "Guiding the UK’s broadband customers through a national network upgrade with proactive AI", "summary": "Guiding the UK’s broadband customers through a national network upgrade with proactive AI Openreach, part of British Telecom, deployed proactive AI agents to support one of the UK’s largest infrastructure transformation programs, managing customer engagement at national scale during its digital network upgrade. Instead of leaving customer communications to different providers, the company deployed a unified proactive customer engagement strategy with NiCE AI Agents. Openreach, part of BT, transforms customer experience with proactive AI, cutting missed appointments by 35% and delivering over £30M in annual benefits.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/case-study/openreach", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/guiding-the-uks-broadband-customers-through-a-national-network-upgrade.html" }, { "id": "forethought-grammarly-achieves-87-deflection-and-4-2-csat-early-with-forethought", "title": "Grammarly achieves 87% deflection and 4.2 CSAT early with Forethought", "summary": "Grammarly automated simple tasks with Forethought, freeing agents for complex work and improving support efficiency. Grammarly’s support team uses email and chat to connect with customers who need help Grammarly is an AI assistant used by millions of people to communicate more clearly. Back to Resources CUSTOMER STORY Grammarly achieves 87% deflection and 4.2 CSAT early with Forethought ABOUT Grammarly is the trusted AI assistant for communication and productivity, helping over 40 million people and 50,000 organizations do their best work.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/grammarly-achieves-87-deflection-and-4-2-csat-early-with-forethought", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/forethought-grammarly-achieves-87-deflection-and-4-2-csat-early-with-forethought.html" }, { "id": "grab-scales-personalized-merchant-support-across-southeast-asia-with-claude", "title": "Grab scales personalized merchant support across Southeast Asia with Claude", "summary": "Grab cut negative merchant sentiment 25%. Key results with Claude: 5.7 percentage point increase in resolution rate 8% growth in inbound merchant conversations 25% reduction in negative sentiment The challenge of scaling personalized merchant support Grab serves over 44 million monthly transacting users across mobility, deliveries, and financial services.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/grab", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/grab-scales-personalized-merchant-support-across-southeast-asia-with-claude.html" }, { "id": "gitlab-enterprise-gitlab-enhances-productivity-with-claude", "title": "GitLab enhances productivity with Claude", "summary": "Gitlab Enterprise — McCaslin says, “By using the same Claude models internally that we offer externally, we’re better able to build AI solutions that we trust and use ourselves.” Choosing Claude GitLab was impressed with Anthropic’s commitment to data privacy and user protections. 98% of GitLab team members are satisfied with Claude.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/gitlab-enterprise", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/gitlab-enterprise-gitlab-enhances-productivity-with-claude.html" }, { "id": "genius-sports-streamlines-global-revenue-operations-with-revenue-cloud", "title": "Genius Sports streamlines global revenue operations with Revenue Cloud.", "summary": "Genius Sports uses Revenue Cloud to automate 80% of invoices and save 90 seconds per quote, streamlining global operations and sales growth.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/genius-sports", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/genius-sports-streamlines-global-revenue-operations-with-revenue-cloud.html" }, { "id": "bny-frontier-firm-bny-resolves-client-inquires-80-faster-with-microsoft", "title": "Frontier Firm BNY resolves client inquires 80% faster with Microsoft AI powered Eliza", "summary": "BNY built an in-house AI platform, Eliza, that incorporates Microsoft platforms and tools like Microsoft Azure, Microsoft Foundry, Microsoft 365 Copilot, and GitHub Copilot. BNY is a 242-year-old bank that oversees approximately $60 trillion on behalf of clients across 100 markets. Today, digital employees handle 10% of payment validations, client settlement inquiries are resolved 80% faster and new customers are onboarded 20% quicker with Eliza.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27322-bny-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/bny-frontier-firm-bny-resolves-client-inquires-80-faster-with-microsoft.html" }, { "id": "trustpilot-from-higher-win-rates-to-faster-service-trustpilots-agentic-enterpris", "title": "From higher win rates to faster service, Trustpilot’s Agentic Enterprise delivers org-wide impact", "summary": "Trustpilot — Cut service costs with humans & AI agents on one platform. See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth. From higher win rates to faster service, Trustpilot’s Agentic Enterprise delivers org-wide impact See how Trustpilot became an Agentic Enterprise with Salesforce, boosting win rates by 36%, reducing support backlog by 99%, and accelerating growth.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/trustpilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/trustpilot-from-higher-win-rates-to-faster-service-trustpilots-agentic-enterpris.html" }, { "id": "turtini-pro-suite-success-from-25-minutes-to-2-how-turtini-accelerated-complex-s", "title": "From 25 Minutes to 2: How Turtini Accelerated Complex Sales Flows with Salesforce", "summary": "Turtini Pro Suite Success — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Turtini cut opportunity creation time by 90% with Salesforce, streamlining complex federal sales, compliance workflows, and partner collaboration. From 25 Minutes to 2: How Turtini Accelerated Complex Sales Flows with Salesforce Turtini cut opportunity creation time by 90% with Salesforce, streamlining complex federal sales, compliance workflows, and partner collaboration.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/turtini-pro-suite-success", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/turtini-pro-suite-success-from-25-minutes-to-2-how-turtini-accelerated-complex-s.html" }, { "id": "formula-one-formula-1-resolves-fans-race-day-issues-50-faster-with-service", "title": "Formula 1 resolves fans' race-day issues 50% faster with Service Cloud", "summary": "Formula One — See how Formula 1 uses Agentforce to deliver faster, personalized customer service — unifying fan data to resolve issues quickly and earn 90% fan satisfaction. Formula 1® resolves fans' race-day issues 50% faster with Service Cloud See how Formula 1 uses Agentforce to deliver faster, personalized customer service — unifying fan data to resolve issues quickly and earn 90% fan satisfaction. See how Formula 1 uses Agentforce to deliver faster, personalized customer service — unifying fan data to resolve issues quickly and earn 90% fan satisfaction.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/formula-one/agentic-fan-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/formula-one-formula-1-resolves-fans-race-day-issues-50-faster-with-service.html" }, { "id": "formula-one-formula-1-delivers-22-higher-click-through-rates-with-marketing-clou", "title": "Formula 1 delivers 22% higher click-through rates with Marketing Cloud", "summary": "Formula One — Formula 1 uses Agentforce Marketing and Data 360 to deliver personalized fan experiences, increasing engagement and click-through rates by 22%. Formula 1® delivers 22% higher click-through rates with Marketing Cloud Formula 1 uses Agentforce Marketing and Data 360 to deliver personalized fan experiences, increasing engagement and click-through rates by 22%. Formula 1 uses Agentforce Marketing and Data 360 to deliver personalized fan experiences, increasing engagement and click-through rates by 22%.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/formula-one/agentic-fan-marketing", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/formula-one-formula-1-delivers-22-higher-click-through-rates-with-marketing-clou.html" }, { "id": "ai-deflection-forma-s-members-keep-risingbut-so-does-their-deflection-rate", "title": "Forma's Members Keep Rising—but So Does Their Deflection Rate", "summary": "AI Deflection — Forma is working towards a future where every customer first chats with a Forethought autonomous AI agent. Forethought immediately fit my vibe.” ‍ Kara Seymour ‍ Forma's Deflection Rate Improved Even as Members Doubled Benefits have predictable seasonality. In October, their deflection rate was 30%. In January, it had grown to 37% and was 39% by March, reflecting steady improvement. ‍ Memberships Will Scale Without the Need for More Headcount Forma would need more than 60 customer service representatives at their current scale without any automation.", "agent": "Forethought", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/forma-uses-forethought-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Forethought.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-deflection-forma-s-members-keep-risingbut-so-does-their-deflection-rate.html" }, { "id": "fisher-and-paykel-fisher-paykel-resolves-issues-faster-from-self-service-to-the", "title": "Fisher & Paykel resolves issues faster from self-service to the field as an Agentic Enterprise", "summary": "Fisher And Paykel — Built into Service Cloud, an agentic assistant summarizes customer history and surfaces technical guidance so reps spend less time searching. Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data. Fisher & Paykel resolves issues faster from self-service to the field as an Agentic Enterprise Self-service rates will soar to 65% with AI agent-guided troubleshooting powered by unified data.", "agent": "Agentforce", "topic": "Finance", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fisher-and-paykel", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/fisher-and-paykel-fisher-paykel-resolves-issues-faster-from-self-service-to-the.html" }, { "id": "first-west-credit-union-accelerates-service-with-microsoft-copilot-and", "title": "First West Credit Union accelerates service with Microsoft Copilot and AI agents", "summary": "First West Credit Union empowers its employees to deliver better support using Microsoft 365 Copilot and AI Agents. First West Credit Union was exploring generative and agentic AI solutions to reduce administrative burden, scale expertise, and enable teams to spend more time supporting members. The credit union adopted Microsoft 365 Copilot, infusing AI across Microsoft 365 for increased productivity, and leveraging Copilot Studio for its out-of-the-box capabilities and custom agent development. First West is seeing 93% employee adoption and a 90% weekly utilization rate, enabling faster, more precise service delivery.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26016-first-west-credit-union-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/first-west-credit-union-accelerates-service-with-microsoft-copilot-and.html" }, { "id": "agentic-ai-find-answers-not-documents-with-agentic-ai", "title": "Find answers, not documents with Agentic AI", "summary": "Bosch Mobility uses NiCE Agentic AI to transform complex product documentation into instant, source-backed answers, improving customer experience at scale. Find answers, not documents with Agentic AI Robert Bosch LLC is a global leader in automotive and mobility solutions. In three months alone, the solution generated $24,000 in cost savings by drastically reducing support volume. Customer experience improved significantly, with a 70% reduction in common complaints and an 80% decrease in time spent finding answers.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/bosch-mobility", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/agentic-ai-find-answers-not-documents-with-agentic-ai.html" }, { "id": "figure-uses-sierra", "title": "Figure uses Sierra", "summary": "Figure — Horizon enables businesses to build agents that expand beyond customer support functions to revenue-generating workflows through the ability to work for longer periods of time on complex tasks. U.S. homeowners currently hold $35 trillion in home equity, yet complex documentation requirements often lead to excessive friction and application abandonment. According to the Mortgage Bankers Association’s 2025 Home Equity Lending Study , average closing pull-through for Home Equity Lines of Credit (HELOC) was just 49% in 2024, with nationwide HELOC volume at $271 billion in 2025.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/figure", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/figure-uses-sierra.html" }, { "id": "fastweb-vodafone-transforming-customer-experience-with-ai-agents-using", "title": "Fastweb + Vodafone: Transforming Customer Experience with AI Agents using LangGraph and LangSmith", "summary": "Fastweb + Vodafone thus needed an AI solution that could handle both customer-facing interactions and empower call center agents to deliver exceptional service consistently. Case Studies LangGraph LangSmith Fastweb + Vodafone: Transforming Customer Experience with AI Agents using LangGraph and LangSmith The LangChain Team December 16, 2025 7 min Go back to blog Create agents Create agents Share Fastweb + Vodafone, part of the Swisscom Group, is one of Europe's leading telecommunications providers serving millions of customers across Italy. Thanks to this approach, the use of generative AI has driven One-Call Resolution (OCR) rates above 86% .", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-vodafone-italy", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/fastweb-vodafone-transforming-customer-experience-with-ai-agents-using.html" }, { "id": "fairstone-boosts-loan-booking-by-10-with-proactive-ai", "title": "Fairstone boosts loan booking by 10% with proactive AI", "summary": "Thomas Cesari Director of Direct Lending Product Fairstone Solution Proactive engagement through AI Agents Fairstone deployed Proactive AI Agents across all 250+ branches, implementing a sophisticated two-week, multichannel, multi-touch dynamic digital engagement strategy. “These agents seamlessly handle complex engagements while remaining fully compliant, driving exceptional, timely and flexible customer experiences.” Results Exceeding expectations with clear financial impact The implementation resulted in remarkable engagement, with a 65% response rate and 90% of responding applicants booking appointments.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/fairstone-bank", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/fairstone-boosts-loan-booking-by-10-with-proactive-ai.html" }, { "id": "ai-fclg-cuts-repetitive-work-with-ai", "title": "FCLG cuts repetitive work with AI", "summary": "Freshdesk Omni's Email AI Agent fully resolves one in four tickets it answers for FCLG Company Vehicles. CUSTOMER STORIES FCLG cuts repetitive work with AI Freshdesk Omni's Email AI Agent fully resolves one in four tickets it answers. 88% of suitable tickets, AI attempts an answer 25% of AI-answered tickets, fully resolved solo The Email AI Agent has really allowed us to increase our level of customer service. Across the queries it's set up to handle, it now answers 88% of what comes through, with 85% of those answers correct, and about a quarter fully resolved with no agent involvement at all.", "agent": "Freshworks", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/fclg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Freshworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-fclg-cuts-repetitive-work-with-ai.html" }, { "id": "expedia-travels-to-the-ai-powered-atlassian-cloud-platform-55-faster", "title": "Expedia “travels” to the AI-powered Atlassian cloud platform 55% faster to unleash collaboration and", "summary": "Chris Burgess Global Vice President of Technology and Deputy CIO, Expedia Group Key Results 55% Faster migration with support from Atlassian’s FastShift program 400 hrs/mo Saved with Atlassian automations 70% Rovo adoption within 8 weeks About Expedia Group Expedia Group™ helps people experience the world in new ways and build lasting connections. See how Expedia shifted to Atlassian Cloud Enterprise in 90 days to collaborate more, work faster, and spend more time on innovation.", "agent": "Atlassian Rovo", "topic": "DevOps & Infra", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/expedia", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/expedia-travels-to-the-ai-powered-atlassian-cloud-platform-55-faster.html" }, { "id": "evaluation-first-ai-agents-how-zepto-scales-customer-support-on-databricks", "title": "Evaluation-First AI Agents: How Zepto Scales Customer Support on Databricks and MLflow", "summary": "Evaluation-first AI agents at Zepto: how Databricks + MLflow power reliable, high-ROI agent systems—and a practical blueprint AI builders can apply. Skip to main content Summary How Zepto builds evaluation-first AI agents on Databricks and MLflow, using traces, golden datasets, and LLM-as-judge evaluations as core infrastructure for LLM systems. How this framework achieves 65% lower support costs, and sub-one-month payback, offering AI builders a reusable blueprint for high-impact, production-grade agent design.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/evaluation-first-ai-agents-how-zepto-scales-customer-support-databricks-and-mlflow", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/evaluation-first-ai-agents-how-zepto-scales-customer-support-on-databricks.html" }, { "id": "equitable-cuts-campaign-build-times-by-75-with-salesforce", "title": "Equitable cuts campaign build times by 75% with Salesforce", "summary": "Equitable cut campaign build times by 75% and audience segmentation from 60 min to 5 with Agentforce Marketing. Equitable cuts campaign build times by 75% with Salesforce Equitable cut campaign build times by 75% and audience segmentation from 60 min to 5 with Agentforce Marketing.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equitable", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/equitable-cuts-campaign-build-times-by-75-with-salesforce.html" }, { "id": "eczacibasi-holding-eczacbas-scales-ai-innovation-across-sectors-with-microsoft-c", "title": "Eczacıbaşı scales AI innovation across sectors with Microsoft Copilot Studio", "summary": "Eczacibasi Holding — The enterprise launched “Mission AI” using Microsoft Copilot Studio and Microsoft Foundry to unify development, enabling global teams to build and scale 27 high-impact AI agents via a structured and inclusive approach. Eczacıbaşı scales AI with Microsoft Copilot Studio, cutting action-taking time up to 75% in specific use cases and two-week cycles to under three days. In key business units, decision cycles fell from up to two weeks to under three days, while action-taking time in specific operational contexts was cut by up to 75%, generating €3.8M in projected value and freeing 5,000 hours annually.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26849-eczacibasi-holding-microsoft-copilot-studio", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/eczacibasi-holding-eczacbas-scales-ai-innovation-across-sectors-with-microsoft-c.html" }, { "id": "e-on-s-ai-agents-provide-best-in-class-service", "title": "E.ON's AI Agents Provide Best-in-Class Service", "summary": "E.ON’s Cognigy AI agents achieve a 70% automation rate across more than 2 million conversations annually. E.ON's AI Agents Provide Best-in-Class Service Cognigy.AI enables E.ON to scale its customer service, ensuring customers receive support anytime, anywhere. Offering AI-powered services via phone and chat, E.ON has proven its dedication to improving customer support experiences. 70% Automation with Cognigy.AI 2M+ AI Conversations annually 30+ AI Agents Live (Chat & Voice) This video is hosted on YouTube.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/eon", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/e-on-s-ai-agents-provide-best-in-class-service.html" }, { "id": "driving-a-reimagined-customer-experience-with-an-ai-powered-virtual-assistant", "title": "Driving a reimagined customer experience with an AI-powered virtual assistant", "summary": "As the volume and traffic increased, gaps within agent management and response times became more prominent. “We have a decently-sized call center, but I can’t have one agent meeting the needs of each of the three different business units. Increased customer engagement As of March 2022, customer engagement increased 40% on all platforms Shorter wait times Agent efficiency has increased 33% and wait times have decreased to 33 seconds overall We were looking to create more free time for our agents to build meaningful and impactful conversations with our clients.", "agent": "watsonx", "topic": "Customer Support", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/camping-world", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/driving-a-reimagined-customer-experience-with-an-ai-powered-virtual-assistant.html" }, { "id": "brinks-home-drive-customer-loyalty-and-boost-the-bottom-line-across-customer", "title": "Drive customer loyalty and boost the bottom line across customer care", "summary": "See how Brinks Home used Cresta to cut costs 50%, lift first-call resolution to 92%, and raise NPS by 30 points across its contact centers. Watch video 30pt increase in NPS 50% reduction in QM Costs Industry: Consumer Services Products: Agentic Assist AI Agent Conversation Intelligence About Brinks Home™ is one of the largest home security and alarm monitoring companies in North America.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/brinks-home", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/brinks-home-drive-customer-loyalty-and-boost-the-bottom-line-across-customer.html" }, { "id": "dolly-helps-teachers-reclaim-their-work-life-balance-with-claude-in", "title": "Dolly helps teachers reclaim their work-life balance with Claude in Amazon Bedrock", "summary": "The technology existed to give teachers their lives back.” Choosing Claude for accuracy and educational alignment Dolly needed an AI model that could handle educational content with absolute accuracy while understanding nuanced requirements. Key results with Claude 60-70% reduction in marking time for digital quizzes and assessments 8-10 hours saved per teacher per week across multiple classes Quiz marking reduced from 1.5-2 hours to instant feedback for a class of 30 50% reduction in report writing time with AI-generated narrative summaries The teaching profession faces a workload crisis UK teachers face a mounting crisis.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/dolly", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/dolly-helps-teachers-reclaim-their-work-life-balance-with-claude-in.html" }, { "id": "cyberagent-moves-faster-with-chatgpt-enterprise-and-codex", "title": "CyberAgent moves faster with ChatGPT Enterprise and Codex", "summary": "CyberAgent is a Japanese internet company engaged in businesses such as internet advertising, media & IP, and gaming. Even so, it is now used across nearly all departments, reaching a monthly active user rate of 93%. Despite often being organized within just a few days of announcement, more than 100 employees participated in each of over ten sessions.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cyberagent", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cyberagent-moves-faster-with-chatgpt-enterprise-and-codex.html" }, { "id": "consensys-crypto-grade-confidence-how-consensys-scaled-secure-support-with-fin", "title": "Crypto-grade confidence: How Consensys scaled secure support with Fin", "summary": "To support millions of anonymous, global users, Consensys turned to Fin – an AI agent that could perform under pressure, scale effortlessly, and earn trust in a no-margin-for-error space. So when Consensys wanted to scale their support model, they needed more than an automation tool. Within 8 weeks, Fin was resolving nearly 70% of support conversations, with the CSAT to match. Today, it handles ~20,000 resolutions a month, enabling Consensys to operate a true AI-first support organization.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/consensys", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/consensys-crypto-grade-confidence-how-consensys-scaled-secure-support-with-fin.html" }, { "id": "forethought-cotopaxi-hits-168-roi-in-six-months-with-forethought", "title": "Cotopaxi Hits 168% ROI in Six Months with Forethought", "summary": "Cotopaxi chose Forethought to allow them trust and the ability to keep headcount steady and maintain their best-in-class CSAT with agentic AI. Back to Resources CUSTOMER STORY Cotopaxi Hits 168% ROI in Six Months with Forethought ABOUT Cotopaxi is a B Corporation that makes adventure travel gear to empower people to see the world and make it better. Request a demo to see how we can improve the accuracy of your automated support. ‍ Resources View More July 23, 2026 Customer Story MeUndies Hits 80% Containment and Increases Support Capacity by 3.7x During Busy Season Read More No items found.", "agent": "Forethought", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/cotopaxi-168-percent-roi-forethought", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Forethought.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/forethought-cotopaxi-hits-168-roi-in-six-months-with-forethought.html" }, { "id": "copy-ai-copy-ai-accelerates-content-creation-and-reduces-costs-with-claude", "title": "Copy.ai accelerates content creation and reduces costs with Claude", "summary": "Copy Ai — Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Copy.ai accelerates content creation and reduces costs with Claude Try Claude Industry: Software Company size: Small Product: Claude Platform Location: North America 4x increase in content output 75% reduction in content creation costs Copy.ai, a leading GTM AI platform, uses Claude to help marketing teams generate high-quality content faster and more cost-effectively.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/copy-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/copy-ai-copy-ai-accelerates-content-creation-and-reduces-costs-with-claude.html" }, { "id": "cogent-resolves-security-threats-97-faster-with-claude", "title": "Cogent resolves security threats 97% faster with Claude", "summary": "Cogent automates investigation, prioritization, and remediation across the full vulnerability lifecycle. Cogent cuts critical vulnerability exposure time 97%. Customers have reduced the time critical vulnerabilities remain open by 97%.", "agent": "Claude Cowork", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/cogent", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cogent-resolves-security-threats-97-faster-with-claude.html" }, { "id": "circles-powers-telco-personalization-with-openai-technology", "title": "Circles powers telco personalization with OpenAI technology", "summary": "Circles saw an opportunity to rethink the telco experience around that challenge, using OpenAI to build an AI-native telco stack that can connect support, personalization, operations, and monetization in real time. In Singapore, Circles’ AI-powered personalization has helped increase ARPU by 22% and reduce churn by 9%. CareX, the multi-agent architecture behind the AI Concierge, now delivers a 65% autonomous resolution rate for customer support.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/circles", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/circles-powers-telco-personalization-with-openai-technology.html" }, { "id": "children-international-uses-copilot-to-bring-a-more-human-touch", "title": "Children International uses Copilot to bring a more human touch to combating childhood poverty worldwide", "summary": "Global nonprofit Children International uses Microsoft 365 Copilot to streamline tasks, analyze data, and free staff to bring even more empathy to their work. With 333 million children living in extreme poverty worldwide, the global nonprofit Children International is working to increase the number of its direct child interventions by 25% in four years—without ballooning its budget. Nonprofit staff use Microsoft 365 Copilot, Microsoft Copilot Studio, and GitHub Copilot an average of 2,000 hours a month to streamline routine tasks, analyze data, provide actionable insights, free time to work directly with children—and reach more families.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25528-children-international-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/children-international-uses-copilot-to-bring-a-more-human-touch.html" }, { "id": "canada-goose-transforms-global-finance-and-builds-an-agentic-future", "title": "Canada Goose transforms global finance and builds an agentic future with Dynamics 365 and Microsoft Copilot", "summary": "Canada Goose — The company migrated to Dynamics 365 Finance, automated workflows with Microsoft Power Platform, centralized data in Microsoft Fabric, and introduced AI agents with Microsoft Copilot Studio. Canada Goose achieved a five-business day close, runs continuous account reconciliations with a built-in Dynamics 365 Finance agent, and is rolling out a procurement agent to support finance processes across the organization. Canada Goose cuts its monthly close by 37% and deploys AI agents to modernize finance with Dynamics 365.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27526-canada-goose-dynamics-365-finance", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/canada-goose-transforms-global-finance-and-builds-an-agentic-future.html" }, { "id": "businesscapital-com-accelerates-deal-velocity-with-sales-cloud", "title": "BusinessCapital.com accelerates deal velocity with Sales Cloud", "summary": "Discover how BusinessCapital.com unifies sales operations, automates lead management, and cuts funding close times by 50% using Sales Cloud. BusinessCapital.com accelerates deal velocity with Sales Cloud Discover how BusinessCapital.com unifies sales operations, automates lead management, and cuts funding close times by 50% using Sales Cloud.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/businesscapital", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/businesscapital-com-accelerates-deal-velocity-with-sales-cloud.html" }, { "id": "box-anz-drives-an-87-email-open-rate-with-piper", "title": "Box ANZ drives an 87% email open rate with Piper the AI SDR Agent", "summary": "See how Box hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers Box ANZ drives an 87% email open rate with Piper the AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/box", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/box-anz-drives-an-87-email-open-rate-with-piper.html" }, { "id": "genai-boosting-team-productivity-and-decision-making-with-genai", "title": "Boosting team productivity and decision-making with GenAI", "summary": "GenAI — HP uses Databricks to improve team and partner productivity. CUSTOMER STORY Boosting team productivity and decision-making with GenAI 20–30% Cost savings compared with AWS Redshift 3 weeks To build a GenAI assistant chatbot for data teams Additional use cases Read the customer story HP, a global leader in computing and printing solutions, supports the functions of over 200 million printers worldwide. Slowed by costly and frustrating manual processes Throughout their 80 years in business, HP has been at the forefront of innovation.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/hp/gen-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/genai-boosting-team-productivity-and-decision-making-with-genai.html" }, { "id": "boosting-fan-engagement-with-ai-powered-insights", "title": "Boosting fan engagement with AI-powered insights", "summary": "At the core of the solution is IBM® watsonx Orchestrate® , which begins with a pre-fight insights agent that facilitates the process, allowing UFC editors to mine insights using natural language. Through a unified conversational interface, UFC researchers can ask complex questions, analyze trends and generate tailored insights, all routed to the most suitable AI component through watsonx Orchestrate. Time to generate insights was reduced by an estimated 40%, enabling teams to redirect their focus from labor-intensive data analysis to high-impact, creative storytelling.", "agent": "watsonx", "topic": "Sales & Marketing", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/ufc", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/boosting-fan-engagement-with-ai-powered-insights.html" }, { "id": "billings-clinic-lowers-documentation-burden-with-oracle-health-ai-agents", "title": "Billings Clinic lowers documentation burden with Oracle Health AI Agents", "summary": "Billings Clinic — “ We chose Oracle Health AI Agents because it demonstrated it could actually reduce the burden of documentation. ” Dr. It became clear to Billings Clinic – Logan Health that this administrative load posed a risk to staff retention and the patient experience. Since go-live, Billings Clinic – Logan Health has significantly improved efficiency, demonstrating a 37.59% reduction in average adjusted documentation time and a 16.69% reduction in average adjusted time spent in Oracle Health Foundation EHR per patient.", "agent": "Oracle AI", "topic": "Finance", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/billings-clinic", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/billings-clinic-lowers-documentation-burden-with-oracle-health-ai-agents.html" }, { "id": "best-resolution-focused-ai-customer-service-software-for-2026", "title": "Best resolution-focused AI customer service software for 2026", "summary": "It combines AI agents , automated workflows , and connected data to complete requests without handoffs. Each solution is evaluated on its ability to automate workflows, support agents, and deliver faster, more complete resolutions. For example, AI can verify an account, apply a fix, and confirm the resolution instantly. 81% of consumers believe AI is now essential to customer service, according to the 2026 Zendesk CX trends report .", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (Zendesk)", "url": "https://zendesk.com/service/ai/customer-service-software", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/best-resolution-focused-ai-customer-service-software-for-2026.html" }, { "id": "beacon-health-combats-physician-burnout-with-oracle-health-ai-agents", "title": "Beacon Health combats physician burnout with Oracle Health AI Agents", "summary": "Beacon Health — Midwestern health system uses Oracle Health AI Agents to draft clinical notes for physicians’ review, reducing the administrative burden. After its implementation, Beacon Health providers more than half of the time saved an average of 35 minutes per day, based on the number of patients seen. This translated to a 7% decrease in average active time per patient when comparing pre- versus post-go-live data.[1] [1] Avg Daily Time Savings per day per provider with CAA based on Patients Seen Per Day (Avg Pt's Seen Per Day multiplied by Avg Active Time Per Pt by providers using CAA greater than 50% post go live).", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/beacon-health", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/beacon-health-combats-physician-burnout-with-oracle-health-ai-agents.html" }, { "id": "bayers-ai-agent-sets-new-standards-for-employee-guidance", "title": "Bayer’s AI agent sets new standards for employee guidance", "summary": "To support the rollout of its new Dynamic Shared Ownership (DSO) operating model, Bayer launched DSO Go, a multilingual AI agent that provides employees with instant access to organizational knowledge and guidance. 9 Languages 19,000 Unique users (2 months) 80%+ Satisfaction Rate Discover Bayer's journey! Accept cookies & play Cookie settings About Bayer Bayer is a global enterprise with core competencies in the life science fields of healthcare and nutrition. 101K Employees (2023) 340 consolidated companies in 80 countries €50.7 billion sales in FY23 Use Case AI Agent to streamline communication.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/bayer", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/bayers-ai-agent-sets-new-standards-for-employee-guidance.html" }, { "id": "banco-popular-dominicano-multiplies-risk-analysis-7x-with-microsoft-power", "title": "Banco Popular Dominicano multiplies risk analysis 7X with Microsoft Power Platform", "summary": "Banco Popular Dominicano — Banco Popular created AURA, an ecosystem of agents built on Microsoft Copilot Studio and Microsoft Power Platform that automates real-time risk monitoring and integrates data, processes, and controls in a continuous, governed model. Banco Popular Dominicano achieves 100% operational risk coverage with AI on Microsoft Power Platform. The bank achieved 100% operational risk coverage, multiplied its analytical capacity sevenfold, and reduced the operational burden.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26686-banco-popular-dominicano-microsoft-power-platform", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/banco-popular-dominicano-multiplies-risk-analysis-7x-with-microsoft-power.html" }, { "id": "availity-increases-productivity-and-accelerates-code-development-with-amazon-q", "title": "Availity increases productivity and accelerates code development with Amazon Q", "summary": "Key Results data research and time to insights 2x faster release-management review times 75% faster of code created with Amazon Q Developer 33% Overview Availity , the largest real-time health information network in the United States, faced difficulties accessing and utilizing enterprise data for analysis and software development. Availity’s development team uses Amazon Q Business to get quick, targeted information from a 100-pages document to generate insights, such as summaries of major changes or lists of affected customers.", "agent": "Amazon Q", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/availity-case-study", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Q.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/availity-increases-productivity-and-accelerates-code-development-with-amazon-q.html" }, { "id": "australian-payments-plus-moves-faster-with-chatgpt-and-codex", "title": "Australian Payments Plus moves faster with ChatGPT and Codex", "summary": "AP+ teams now use ChatGPT Enterprise to summarize complex material, help draft data-driven member communications, and structure ambiguous problems. According to AP+'s internal data, ChatGPT helped 80% of employees be more creative or improve work quality. Across AP+, employees have also created more than 300 custom GPTs and more than 1,000 Projects, reflecting broad adoption. > “Using ChatGPT, our teams can get to a structured first draft faster, whether they are working from meeting notes, workshop outputs, or complex documents.", "agent": "ChatGPT", "topic": "DevOps & Infra", "source": "Case study (OpenAI)", "url": "https://openai.com/index/australian-payments-plus", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/australian-payments-plus-moves-faster-with-chatgpt-and-codex.html" }, { "id": "atlanticare-accelerates-ed-transformation-with-oracle-health", "title": "AtlantiCare accelerates ED transformation with Oracle Health", "summary": "Based on those findings, Oracle Health worked with AtlantiCare to optimize physician workflows and documentation while implementing Oracle Health AI Agents and ED LaunchPoint using a structured design-build-test-educate methodology. Following implementation, physician documentation time per patient decreased by 37%, dropping from 5 minutes and 36 seconds to 3 minutes and 18 seconds.[1] By April 2026, 99% of physician notes were created using the new documentation workflows. Nursing staff also reduced active EHR time by 6% per patient,[2] enabling them to spend more time focused on delivering high-quality, patient-centered care.", "agent": "Custom agent", "topic": "Productivity", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/atlanticare", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/atlanticare-accelerates-ed-transformation-with-oracle-health.html" }, { "id": "archway-software-and-wafd-bank-modernize-the-banking-experience-using", "title": "Archway Software and WaFd Bank Modernize the Banking Experience Using AWS", "summary": "Key Outcomes new accounts using machine learning 6,600+ reduction in “asking for an agent” using call servicing experience with intelligent-voice banking 45% increase improved net promoter scores from 17 to 57 235% Overview Supporting financial needs for a diverse customer base requires innovative solutions that put the customer experience at the center. Archway Software is an independent corporation that raised $15 million in Series A money in 2022.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/archway-software-wafd-bank-case-study", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/archway-software-and-wafd-bank-modernize-the-banking-experience-using.html" }, { "id": "elevenlabs-angle-healths-elevenagents-pilot-handles-90-of-provider-calls-without", "title": "Angle Health’s ElevenAgents pilot handles 90% of provider calls without a transfer", "summary": "ElevenLabs — Angle Health’s voice agents answer provider calls 24/7 with almost no wait, freeing about 9,000 minutes a day for complex escalations. Voice agents built on ElevenAgents now handle those routine questions, which leaves the team free for complex cases and follow-ups. Angle Health’s voice agents answer provider calls 24/7 with almost no wait, freeing about 9,000 minutes a day for complex escalations. Angle Health’s internal provider team fields thousands of calls a day, and around 80% of them come from provider offices, checking eligibility and benefits, following up on prior authorizations, or asking about claim statuses.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/angle-health", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/elevenlabs-angle-healths-elevenagents-pilot-handles-90-of-provider-calls-without.html" }, { "id": "amazon-q-in-connect-transforms-customer-service-for-agents-and", "title": "Amazon Q in Connect transforms customer service for agents and customers with Claude", "summary": "Amazon Q In Connect — Support teams face mounting pressure, with agents spending significant time searching through documentation and disparate applications while customers wait for answers. Amazon Connect saves 10-15% of time on every customer contact. The impact extends beyond just handle times—businesses like Orbit have reported 10-15% time savings on every customer contact through AI-assisted support.", "agent": "Amazon Q", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/amazon-q-in-connect", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Q.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/amazon-q-in-connect-transforms-customer-service-for-agents-and.html" }, { "id": "amadeus-watched-productivity-take-off-after-connecting-20k-employees-on", "title": "Amadeus watched productivity take off after connecting 20k+ employees on Confluence Cloud Enterprise", "summary": "Learn how Amadeus migrated 20k users to Confluence Cloud Enterprise to offload maintenance, lift performance, and free up time for strategic work. Amadeus watched productivity take off after connecting 20k+ employees on Confluence Cloud Enterprise Almost the whole company relies heavily on Confluence Cloud as our single source of truth. Hermann Jahn Head of Collaboration, Amadeus Key Results 2 FTE freed up from maintenance 10% Projected time saving with Rovo About Amadeus Amadeus makes the experience of travel better for everyone, everywhere by inspiring innovation, partnerships and responsibility to people, places and planet.", "agent": "Atlassian Rovo", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/amadeus", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/amadeus-watched-productivity-take-off-after-connecting-20k-employees-on.html" }, { "id": "agibank-answers-22-500-loan-status-inquiries-per-month-with-agentforce", "title": "Agibank answers 22,500 loan status inquiries per month with Agentforce", "summary": "See how Agibank uses Agentforce to automate loan status inquiries, handle 22,500 requests per month, and deliver faster service with a 75% deflection rate. Agibank answers 22,500 loan status inquiries per month with Agentforce See how Agibank uses Agentforce to automate loan status inquiries, handle 22,500 requests per month, and deliver faster service with a 75% deflection rate.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agibank/agentic-loan-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/agibank-answers-22-500-loan-status-inquiries-per-month-with-agentforce.html" }, { "id": "ly-corporation-agentic-service-to-resolve-80-of-customer-faq-for-ly", "title": "Agentic service to resolve 80% of customer FAQ for LY Corporation", "summary": "Ly Corporation — Cut service costs with humans & AI agents on one platform. Agentforce resolves 25,000 customer FAQs a month on the Yahoo! Agentic service to resolve 80% of customer FAQ for LY Corporation Agentforce resolves 25,000 customer FAQs a month on the Yahoo!", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ly-corporation/agentic-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ly-corporation-agentic-service-to-resolve-80-of-customer-faq-for-ly.html" }, { "id": "saastr-ai-agentic-outreach-turns-saastrs-warm-leads-into-2-7-million-in", "title": "Agentic outreach turns SaaStr’s warm leads into $2.7 million in sales", "summary": "Saastr Ai — See how SaaStr used Agentforce to build a sales agent that personalizes outreach to untouched leads, achieves a 72% open rate, and closes $2.7 million in deals. Agentic outreach turns SaaStr’s warm leads into $2.7 million in sales See how SaaStr used Agentforce to build a sales agent that personalizes outreach to untouched leads, achieves a 72% open rate, and closes $2.7 million in deals. See how SaaStr used Agentforce to build a sales agent that personalizes outreach to untouched leads, achieves a 72% open rate, and closes $2.7 million in deals.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/saastr-ai/agentic-outreach", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/saastr-ai-agentic-outreach-turns-saastrs-warm-leads-into-2-7-million-in.html" }, { "id": "mercari-reduced-it-ticket-volume-moveworks-conversational-ai-agentic-ai-reduced-", "title": "Agentic AI reduced ticket volume at Mercari by 74%", "summary": "Mercari Reduced It Ticket Volume Moveworks Conversational Ai — Mercari used Moveworks to resolve IT issues, successfully handling 74% of tickets and enabling the company to scale operations. We just don't have time for IT hiccups.\" Solution: Launching Moveworks In July 2021, Mercari US deployed its Moveworks Agentic AI Assistant. Mercari used Moveworks to resolve IT issues, successfully handling 74% of tickets and enabling the company to scale operations. Result 74% of IT tickets are automatically resolved with AI.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/mercari-reduced-it-ticket-volume-moveworks-conversational-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/mercari-reduced-it-ticket-volume-moveworks-conversational-ai-agentic-ai-reduced-.html" }, { "id": "agentic-ai-as-the-front-door-to-customer-service", "title": "Agentic AI as the front door to customer service", "summary": "Helen built a CX-AI first architecture NiCE Cognigy: 50+ agents, achieving 100% resolution and a 4.6/5 CES from a greenfield start. By building a scalable network of AI agents from scratch, Helen is redefining how customers interact in digital channels, making AI the primary entry point for written customer service. 50+ Agents deployed across channels within 12 months 4.7/5 Customer Effort Score for relocation 3 days To deploy a new AI agent Watch Helen's success story!", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/helen", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/agentic-ai-as-the-front-door-to-customer-service.html" }, { "id": "baylor-university-agent-bricks-gives-baylor-a-direct-line-to-the-student", "title": "Agent Bricks Gives Baylor a Direct Line to the Student Voice", "summary": "Baylor University — Baylor uses AI agents on the Databricks platform to review 100% of calls and turn student voice into actionable insights. Baylor uses AI agents on the Databricks platform to review 100% of calls and turn student voice into actionable insights. CUSTOMER STORY Agent Bricks Gives Baylor a Direct Line to the Student Voice 100% Call review coverage 2 minutes To generate a daily report that was previously not possible Full QA coverage Without adding headcount Baylor University Enrollment Management helps students make informed decisions about affording and continuing their education.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/baylor-university", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/baylor-university-agent-bricks-gives-baylor-a-direct-line-to-the-student.html" }, { "id": "ada-finds-the-right-ingredients-for-faster-more-efficient-ai", "title": "Ada finds the right ingredients for faster, more efficient AI agents", "summary": "Discover how Ada uses Cohere Embed to improve AI agent retrieval, achieving 2.7x greater throughput per dollar, 77ms median latency, and 4x less vector storage. Reduce storage by 4x: Cut vector storage requirements with no measurable retrieval degradation. Key takeaways Accelerate AI agent retrieval: Achieved 77 ms median latency and 90.7% top-10 recall with Cohere Embed on Amazon SageMaker AI.", "agent": "Cohere", "topic": "Customer Support", "source": "Case study (Cohere)", "url": "https://cohere.com/customer-stories/ada", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cohere.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ada-finds-the-right-ingredients-for-faster-more-efficient-ai.html" }, { "id": "forethought-activecampaign-deflects-more-than-60-of-chat-tickets-and-launches", "title": "ActiveCampaign Deflects More than 60% of Chat Tickets and Launches a Full AI Program with Forethought", "summary": "Forethought — It empowers teams to automate their campaigns with AI agents that imagine, activate, and validate–freeing them from step-by-step workflows and unlocking limitless ways to orchestrate their marketing. Forethought stood out because it was built with AI as its foundation. ActiveCampaign reached 60% deflection with Forethought and reshaped support into an internal team guiding company-wide AI adoption. Back to Resources CUSTOMER STORY ActiveCampaign Deflects More than 60% of Chat Tickets and Launches a Full AI Program with Forethought ABOUT ActiveCampaign is the autonomous marketing platform for people at the heart of the action.", "agent": "Snowflake Cortex", "topic": "Customer Support", "source": "Case study (Forethought)", "url": "https://forethought.ai/case-studies/activecampaign-deflects-more-than-60-of-chat-tickets-and-launches-a-full-ai-program-with-forethought", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Snowflake Cortex.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/forethought-activecampaign-deflects-more-than-60-of-chat-tickets-and-launches.html" }, { "id": "atv-big-air-tour-turned-3-days-of-work-into", "title": "ATV Big Air Tour turned 3 days of work into 3 hours with ChatGPT", "summary": "ATV Big Air Tour — ChatGPT Work was the answer, empowering them to offload time-consuming tasks from marketing to merchandising, and operate well beyond their human capacity. > “We’re a team of two, but using ChatGPT Work lets us compete with businesses that have much bigger budgets and teams. ChatGPT organized the inventory, created a spreadsheet and visual inventory website, and generated reorder recommendations in under 15 minutes. One audit found that ChatGPT could not retrieve about 90% of the site’s FAQs.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/atv-big-air-tour", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/atv-big-air-tour-turned-3-days-of-work-into.html" }, { "id": "ai-powered-chat-support-that-makes-travel-less-stressful", "title": "AI-powered chat support that makes travel less stressful", "summary": "By implementing Freshworks customer service solutions, Pickyourtrail improved its response rate by 30%. CUSTOMER STORIES AI-powered chat support that makes travel less stressful By implementing Freshworks customer service solutions, Pickyourtrail improved its response rate by 30% 30% Improvement in first response time 26% Chatbot deflection rate “With Freddy AI Agent, our chatbots can address inquiries round the clock.", "agent": "Freshworks", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/pickyourtrail", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Freshworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-powered-chat-support-that-makes-travel-less-stressful.html" }, { "id": "ai-customer-service-strategy-agents-and-solutions-guide", "title": "AI customer service: strategy, agents, and solutions guide", "summary": "Learn how AI customer service works, from AI agents to sentiment analysis, plus how to deploy, measure, and scale it. Skip to main content Summary AI customer service combines natural language processing, machine learning, and predictive analytics to automate routine inquiries while freeing human agents for complex, emotionally sensitive cases. AI adoption drives measurable gains — up to 30% lower operational costs, 15% higher satisfaction scores, and 38% faster call handling — but hallucination risk and data privacy remain the primary implementation barriers.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/ai-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-customer-service-strategy-agents-and-solutions-guide.html" }, { "id": "ly-corporation-ai-agents-reply-to-ly-corporations-service-emails-reducing-rep", "title": "AI agents reply to LY Corporation’s service emails, reducing rep burnout", "summary": "Ly Corporation — Cut service costs with humans & AI agents on one platform. Agentforce instantly resolves 48,000 routine email inquiries per month, filters 99.9% of spam, and routes complex cases with full context. AI agents reply to LY Corporation’s service emails, reducing rep burnout Agentforce instantly resolves 48,000 routine email inquiries per month, filters 99.9% of spam, and routes complex cases with full context.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ly-corporation/agentic-email-resolution", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ly-corporation-ai-agents-reply-to-ly-corporations-service-emails-reducing-rep.html" }, { "id": "alight-aws-ai-agents-cut-claims-processing-from-days-to-hours", "title": "AI agents cut claims processing from days to hours", "summary": "Alight Aws — They reduced 350 rule sets to one unified standard before implementing automation with Automation Anywhere and AWS. Customer Achievements 95% accuracy in check processing 50% call volume reduction 6x faster processing time ## From manual processes to streamlined AI-powered automation Alight led design thinking workshops to understand and optimize its decade-old manual claims process. They reduced 350 rule sets to one unified standard before implementing automation with Automation Anywhere and AWS.", "agent": "Automation Anywhere", "topic": "Customer Support", "source": "Case study (Automation Anywhere)", "url": "https://automationanywhere.com/resources/customer-stories/alight-aws", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Automation Anywhere.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/alight-aws-ai-agents-cut-claims-processing-from-days-to-hours.html" }, { "id": "ai-agent-on-whatsapp-peaking-at-1-1-million-conversations-per", "title": "AI Agent on WhatsApp Peaking at 1.1 Million Conversations per Month", "summary": "AEGEA uses Cognigy’s AI on WhatsApp to handle 1.1M chats a month, cut CSR load by 80%, and support crisis aid with fast, scalable self-service. The Solution AEGEA partnered with GBPA to implement a modular approach to design and deploy AI Agents powered by Cognigy. AI Agent on WhatsApp Peaking at 1.1 Million Conversations per Month AEGEA, a leading private sanitation company in Brazil, is dedicated to improving the health and quality of life for over 31 million Brazilians across more than 500 cities in 15 states.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/aegea", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-agent-on-whatsapp-peaking-at-1-1-million-conversations-per.html" }, { "id": "ai-agent-achieves-over-99-9-success-rate-in-phone-authentication", "title": "AI Agent achieves over 99.9% success rate in Phone Authentication", "summary": "DATEV uses an AI voice agent to automate support calls, achieve 99.9% authentication accuracy, and enhance the customer experience. AI Agent achieves over 99.9% success rate in Phone Authentication DATEV is one of Germany’s leading IT service providers for tax advisors, auditors, and lawyers.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/datev", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-agent-achieves-over-99-9-success-rate-in-phone-authentication.html" }, { "id": "ai-ag-barr-resolves-60-of-tickets-with-ai", "title": "AG Barr resolves 60% of tickets with AI", "summary": "Freshservice helps a lean IT team turn field sales and service requests into self-service wins CUSTOMER STORIES AG Barr resolves 60% of tickets with AI Freshservice helps a lean IT team turn field sales and service requests into self-service wins 2,000+ Monthly tickets closed by AI 30 Automated CAB approval workflows \"I got approval to try Freshservice from my manager on a Friday. Freshservice replaced that black box with structured workflows, automated change approvals, and AI-driven ticket resolution. Today, AI agents, including one internally branded BruDog, resolve 60% of tickets.", "agent": "Gemini", "topic": "Customer Support", "source": "Case study (Freshworks)", "url": "https://freshworks.com/customers/stories/ag-barr", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/ai-ag-barr-resolves-60-of-tickets-with-ai.html" }, { "id": "databricks-apps-a2go-cuts-ai-delivery-time-in-half-with-databricks-apps", "title": "A2go cuts AI delivery time in half with Databricks Apps", "summary": "Databricks Apps — Using Databricks, A2go cut application delivery time by 50% while enabling the customer to reduce forecast cycles from 28 hours to under 1 hour and simulate pricing scenarios across 60,000+ SKUs in minutes. For one customer — a major Brazilian beef producer — A2go chose to implement its agentic AI and data orchestration on the Databricks Data + AI Platform and Databricks Apps to unify its set of disparate tools and complex deployment cycles.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/a2go/databricks-apps", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/databricks-apps-a2go-cuts-ai-delivery-time-in-half-with-databricks-apps.html" }, { "id": "a-team-uses-an-ai-agent-4", "title": "A team uses an AI agent", "summary": "When Jo Brown pitched for the widespread adoption of Microsoft 365 Copilot throughout Lloyds Banking Group (LBG), she saw this as a necessary first step towards the ultimate goal: scaling AI across the bank so it could be used to reimagine every area of the business. Lloyds Banking Group is setting a new standard in AI adoption in financial services, rolling out 30,000 Microsoft Copilot licences, with 93% of colleagues actively using the tools to enhance productivity.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/lloyds-banking-group-using-ai-at-scale-to-transform-operations-and-employee-experience", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/a-team-uses-an-ai-agent-4.html" }, { "id": "agentic-ai-99-5-faster-response-times-with-agentic-ai", "title": "99.5% faster response times with Agentic AI", "summary": "Mobily has witnessed a notable increase in customer satisfaction since implementing the agentic AI technology of NiCE Cognigy. Explore the full success story. 99.5% faster response times with Agentic AI Mobily is one of the largest wireless networks, providing coverage across Saudi Arabia and the wider region, and it operates one of the largest data center systems worldwide. With 1.2M customers and 3.9B$ in revenue, the telco provider runs at a scale where every second of response time in customer service counts.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/mobily", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/agentic-ai-99-5-faster-response-times-with-agentic-ai.html" }, { "id": "8x8-drives-24-more-closed-won-inbound-revenue-with-piper-the", "title": "8x8 Drives 24% More Closed-Won Inbound Revenue with Piper the AI SDR Agent", "summary": "See how 8x8 hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers 8x8 Drives 24% More Closed-Won Inbound Revenue with Piper the AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly. As inbound traffic increased, 8x8's existing inbound motion struggled to keep up.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/8x8", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/8x8-drives-24-more-closed-won-inbound-revenue-with-piper-the.html" }, { "id": "leading-e-signature-company-uses-ai-for-it-support-89-of-employees-at-a-leading-", "title": "89% of employees at a leading e-signature company use AI for IT support", "summary": "Leading E Signature Company Uses Ai For It Support — Solution: An AI Assistant becomes the go-to for employee support Since February 2020, the company launched an AI Assistant that integrated with their team collaboration platform, Slack. 89% of employees at a leading e-signature company use AI to get help at work. Result Moveworks has provided instant IT help to 89% of this company’s employees.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/leading-e-signature-company-uses-ai-for-it-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/leading-e-signature-company-uses-ai-for-it-support-89-of-employees-at-a-leading-.html" }, { "id": "cognigy-ai-20x-containment-increase-with-cognigy-ai", "title": "20x Containment Increase with Cognigy.AI", "summary": "Cognigy.AI — To transform member support, the Member Services team introduced a fully trained AI Agent. Personify Health leveraged a fully trained Cognigy AI Agent to enhance support, integrating with Zendesk LiveChat and achieving 40% Containment Rate. 20x Containment Increase with Cognigy.AI Personify Health is a leading digital health company committed to enhancing individual wellbeing and organizational performance through personalized, data-driven solutions. Within just one month of launch, the initiative delivered remarkable results, marking a significant shift in how member support is delivered.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/personify-health", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 59, "page": "https://agentsightings.com/case/cognigy-ai-20x-containment-increase-with-cognigy-ai.html" }, { "id": "on-running-agents-migrate-services-to-cloud", "title": "Agents cut each service migration from 3 months to 2 weeks", "summary": "Sportswear brand On says it used a multi-agent approach to migrate 24 core services to Google Cloud, cutting each from three months to two weeks. Its engineers ran 15 of the migrations in-house, with under five minutes of planned downtime per service.", "agent": "Multi-agent migration (Google Cloud)", "topic": "DevOps & Infra", "source": "News (Google Cloud)", "url": "https://www.googlecloudpresscorner.com/2026-10-08-On-Establishes-Google-Cloud-as-Enterprise-AI-Backbone,-Beginning-with-Agent-Led-Cloud-Migration", "prompt": "Help me migrate this service to a new cloud. Map how it is deployed across our repositories, write the configuration scripts, replicate the data, and validate the new environment before we cut over.", "added": "2026-10-29", "interest": 59, "page": "https://agentsightings.com/case/on-running-agents-migrate-services-to-cloud.html" }, { "id": "independent-garage-ai-receptionist-books-mots", "title": "A garage's AI receptionist books MOTs while mechanics work", "summary": "Morgan Motors in Coventry (per the vendor's case study) went from answering 45% of calls to all of them. The agent takes the reg and fault, books ramp-specific slots, texts MOT reminders and sends Stripe invoices. The owner reports +£4,800 a month, with invoice payment down from 19 to 4 days. Vendor-published.", "agent": "Team-Connect AI receptionist", "topic": "Business & Startups", "source": "Case study (Team-Connect)", "url": "https://team-connect.co.uk/case-studies/car-garage-mot-ai-receptionist", "prompt": "Answer my workshop phone. Take the vehicle reg, mileage and fault, book it into the right bay for the right length of time, text a confirmation, and text MOT reminders a month before they are due.", "added": "2026-10-29", "interest": 59, "page": "https://agentsightings.com/case/independent-garage-ai-receptionist-books-mots.html" }, { "id": "turn-voice-notes-into-linear-tickets-and-review-analytics", "title": "Turn voice notes into Linear tickets and review analytics", "summary": "According to the write-up, keith Rumjahn saved repeated prompts as Codex Skills. A Linear skill turns his voice notes about features into properly formatted tickets. He says the analytics skill saves 90 minutes every Sunday.", "agent": "Codex", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://rumjahn.substack.com/p/the-complete-guide-to-openai-codex", "prompt": "Notes task: turn voice notes into Linear tickets and review analytics. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/turn-voice-notes-into-linear-tickets-and-review-analytics.html" }, { "id": "send-a-7am-daily-brief-from-email-calendar-and-todoist", "title": "Send a 7am daily brief from email, calendar and Todoist", "summary": "Community report: the poster assembled a personal agent that runs at 7am, reads their email, calendar, and Todoist, then sends one email with a daily summary, schedule, and likely follow-ups instead of making them scan everything themselves. In comments, they said each person gets their own assistant agent, and when they mark something as junk or correct a mislabeled email, that feedback is used to help train the agent for future runs. They say it saves “way way too much time,” but give no hard metrics in the thread.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/todoist/comments/1s2tcei/i_turned_claude_todoist_into_a_daily_planning", "prompt": "Go through my mail for this goal: send a 7am daily brief from email, calendar and Todoist. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/send-a-7am-daily-brief-from-email-calendar-and-todoist.html" }, { "id": "order-healthy-meals-twice-a-day-automatically", "title": "Order healthy meals twice a day automatically", "summary": "Community report: flo set up an agent with instructions to pick the healthiest options and order food. The agent decided and ordered meals twice a day. Every meal over the last two weeks was decided by the agent.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/Altimor/status/1990513256621093282", "prompt": "Help me order healthy meals twice a day automatically. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/order-healthy-meals-twice-a-day-automatically.html" }, { "id": "negotiate-bills-by-emailing-providers-to-match-competitors", "title": "Negotiate bills by emailing providers to match competitors", "summary": "Case study takeaway: in ChatGPT's Work mode with Gmail connected (or three months of statements uploaded), you paste three prompts. The first lists recurring bills and sorts them into negotiate, cancel or leave alone. The source gives no savings figures or real results.", "agent": "ChatGPT Agent", "topic": "Email & Inbox", "source": "Blog", "url": "https://mavgpt.ai/newsletter/chatgpt-just-negotiated-my-bills-for-me", "prompt": "Go through my mail for this goal: negotiate bills by emailing providers to match competitors. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/negotiate-bills-by-emailing-providers-to-match-competitors.html" }, { "id": "find-unclaimed-money-and-start-the-claim", "title": "Find unclaimed money and start the claim", "summary": "Community report: nick Grous, an investment analyst at ARK Invest, asked Meta's Muse agent to search the internet for money that might belong to him. Muse returned a list of unclaimed property and funds under his name and helped complete much of the paperwork. Muse located more than $1,500 in about five minutes.", "agent": "Meta Muse", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/MetaAI/comments/1whhdzn/muse_recovered_my_unclaimed_money", "prompt": "Finance task: find unclaimed money and start the claim. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/find-unclaimed-money-and-start-the-claim.html" }, { "id": "fill-out-a-prescription-order-form-on-a-clinic-site", "title": "Fill out a prescription order form on a clinic site", "summary": "Community report: one commenter tested agent mode on a clinic’s prescription refill form. They put the medication information into the prompt, and the agent filled in the medication name, dosage, and number of days on the website; the person handled the sensitive fields manually instead of having the agent enter them. In that test, it completed the non-sensitive prescription details correctly.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m8k3xh/agent_mode_just_released_on_plus", "prompt": "Help me fill out a prescription order form on a clinic site. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/fill-out-a-prescription-order-form-on-a-clinic-site.html" }, { "id": "file-tenant-complaints-against-a-landlord-automatically", "title": "File tenant complaints against a landlord automatically", "summary": "Linked example of file tenant complaints against a landlord automatically. User told Claude code to act as tenant lawyer, find violations, and file them legally.", "agent": "Claude", "topic": "Productivity", "source": "X", "url": "https://x.com/Argona0x/status/2049921143067288016", "prompt": "Help me file tenant complaints against a landlord automatically. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/file-tenant-complaints-against-a-landlord-automatically.html" }, { "id": "build-a-self-hosted-bookkeeping-and-finance-app", "title": "Build a self-hosted bookkeeping and finance app", "summary": "According to the write-up, the poster first used ChatGPT for a high-level accounting plan, then had Claude turn it into an implementation plan, and used Codex to find gaps before sending revisions back through Claude’s UltraPlan for a few rounds. They then ran the plan to build a self-hosted Mac app where bank transactions come in through an MCP, Claude tags them to Schedule C categories, uncertain items go to a review queue, and the poster’s fixes become reusable rules. They say it handled a couple thousand transactions, was assembled end to end in two days covering a simple Android dashboard app, and cut their software spend from about $524 a year to a $60 yearly bank-feed cost.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1uerum1/spent_a_weekend_getting_claude_to_replace", "prompt": "Finance task: build a self-hosted bookkeeping and finance app. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/build-a-self-hosted-bookkeeping-and-finance-app.html" }, { "id": "apply-to-50-jobs-in-under-30-minutes", "title": "Apply to 50 jobs in under 30 minutes", "summary": "According to the write-up, user enabled Claude computer use on their machine. The agent then handled job search and submission steps across sites to apply to positions. It submitted 50 applications inside 30 minutes.", "agent": "Claude computer use", "topic": "Media & Content", "source": "X", "url": "https://x.com/arsh_goyal/status/2036492368149619042", "prompt": "Creative task: apply to 50 jobs in under 30 minutes. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 59, "page": "https://agentsightings.com/case/apply-to-50-jobs-in-under-30-minutes.html" }, { "id": "cofenster-turned-outbound-from-an-experiment-into-a-reliable-pipeline-engine-with", "title": "cofenster turned outbound from an experiment into a reliable pipeline engine with 11x", "summary": "cofenster used 11x to turn outbound from an experiment into a reliable pipeline engine. The official case study describes how the company put 11x’s automated outbound to work in its go-to-market motion.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/cofenster", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/cofenster-turned-outbound-from-an-experiment-into-a-reliable-pipeline-engine-with.html" }, { "id": "workera-scaled-personalized-outbound-across-enterprise-accounts-with-11x", "title": "Workera scaled personalized outbound across enterprise accounts with 11x", "summary": "Workera used 11x to scale personalized outbound across enterprise accounts. The official case study describes how the company put 11x to work in that motion.", "agent": "11x", "topic": "Sales & Marketing", "source": "Case study (11x)", "url": "https://11x.ai/case-study/workera", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was 11x.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/workera-scaled-personalized-outbound-across-enterprise-accounts-with-11x.html" }, { "id": "visma-uses-coderabbit-as-a-code-review-ai-on-large-legacy-codebases", "title": "Visma uses CodeRabbit as a code-review AI on large legacy codebases", "summary": "Visma needed a code-review AI for large codebases with complex interdependencies in legacy code. The official case study describes how the company used CodeRabbit to enhance code quality and streamline reviews.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/how-visma-found-the-enhance-code-quality-and-streamline-reviews", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/visma-uses-coderabbit-as-a-code-review-ai-on-large-legacy-codebases.html" }, { "id": "tia-health-selected-nabla-s-ai-assistant-to-enhance-patient-centered-care", "title": "Tia Health selected Nabla’s AI assistant to enhance patient-centered care", "summary": "Tia Health selected Nabla’s AI assistant to enhance patient-centered care, according to the official case study describing the clinic’s implementation of the clinical documentation assistant.", "agent": "Nabla", "topic": "Productivity", "source": "Case study (Nabla)", "url": "https://nabla.com/case-studies/tia", "prompt": "I want agents that take over this kind of recurring team busywork and tell me what they did. The tool in the source case was Nabla.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/tia-health-selected-nabla-s-ai-assistant-to-enhance-patient-centered-care.html" }, { "id": "parade-used-bland-to-turn-repetitive-inbound-calls-into-automated-workflows", "title": "Parade used Bland to turn repetitive inbound calls into automated workflows", "summary": "Parade reduced manual workload and response lag by deploying Bland, turning repetitive inbound calls into streamlined, revenue-driving workflows, according to the official customer story.", "agent": "Bland", "topic": "Customer Support", "source": "Case study (Bland)", "url": "https://bland.ai/customers/parade", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Bland.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/parade-used-bland-to-turn-repetitive-inbound-calls-into-automated-workflows.html" }, { "id": "earnin-scales-regulated-code-review-with-coderabbit-after-choosing-buy-over-build", "title": "Earnin scales regulated code review with CodeRabbit after choosing buy over build", "summary": "Earnin chose to buy CodeRabbit rather than build its own review tool and uses it to scale code review in a regulated environment, according to the official case study.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/earnin-scales-regulated-code-review-with-coderabbit-after-choosing-buy-over-build", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/earnin-scales-regulated-code-review-with-coderabbit-after-choosing-buy-over-build.html" }, { "id": "abnormal-ai-scales-autonomous-development-with-coderabbit", "title": "Abnormal AI scales autonomous development with CodeRabbit", "summary": "Abnormal AI uses CodeRabbit to scale autonomous development, according to the official case study describing how the company put the AI code-review tool to work in its engineering process.", "agent": "CodeRabbit", "topic": "Software Development", "source": "Case study (CodeRabbit)", "url": "https://coderabbit.ai/case-studies/how-abnormal-ai-scales-autonomous-development-with-coderabbit", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was CodeRabbit.", "added": "2026-11-14", "interest": 58, "page": "https://agentsightings.com/case/abnormal-ai-scales-autonomous-development-with-coderabbit.html" }, { "id": "tripleten-cuts-ad-setup-time-up-to-7x-with-make-and-a-make-ai-agent", "title": "TripleTen cuts ad setup time up to 7x with Make and a Make AI Agent", "summary": "TripleTen worked with automation partner vatech.io to build three interconnected Make scenarios, including a Make AI Agent, covering creative upload, competitor monitoring and performance analysis. The page reports ad setup time cut by up to 7x, creative labelling of 1,000+ assets a year reduced from weeks to seconds, and hundreds of hours a month freed for strategy.", "agent": "Make AI Agents", "topic": "Sales & Marketing", "source": "Case study (Make)", "url": "https://make.com/success-stories/make-helps-tripleten-reduce-ad-setup-time", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Make AI Agents.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/tripleten-cuts-ad-setup-time-up-to-7x-with-make-and-a-make-ai-agent.html" }, { "id": "superset-builds-an-ide-that-runs-up-to-10-coding-agents-in-parallel-per-developer", "title": "Superset builds an IDE that runs up to 10 coding agents in parallel per developer", "summary": "Superset's co-founders built the IDE for multi-agent development, which runs up to 10 coding agents in parallel, each in its own isolated workspace. On Vercel it reports about 600 preview deployments a day, 1,000–1,400 deployments a week and a roughly 30-second average build time.", "agent": "Superset on Vercel", "topic": "Developer Tools", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-superset-built-the-ide-for-ai-agents-on-vercel", "prompt": "I want a tool that lets me run several coding agents in parallel, review their work, and merge only what I approve. The tool in the source case was Superset on Vercel.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/superset-builds-an-ide-that-runs-up-to-10-coding-agents-in-parallel-per-developer.html" }, { "id": "rox-runs-hundreds-to-thousands-of-sales-research-agents-on-vercel", "title": "Rox runs hundreds to thousands of sales research agents on Vercel", "summary": "Rox's revenue operating system deploys AI agents that research, prospect and engage on behalf of sellers. A core capability is instant research across thousands of prospects: Rox spins up hundreds to thousands of AI agents that analyse companies in real time, using Vercel serverless functions. Frontend deployments now take 3–5 minutes.", "agent": "Vercel", "topic": "Sales & Marketing", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/ai-agents-at-scale-roxs-vercel-powered-revenue-operating-system", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Vercel.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/rox-runs-hundreds-to-thousands-of-sales-research-agents-on-vercel.html" }, { "id": "okara-runs-an-ai-cmo-directing-eight-agents-for-120-000-businesses-on-vercel", "title": "Okara runs an AI CMO directing eight agents for 120,000+ businesses on Vercel", "summary": "Given a website URL, Okara's AI CMO builds a marketing strategy, develops a brand voice and activates agents across SEO, content and social media. It directs eight specialised agents for more than 120,000 businesses, run by a team of four using Vercel AI Gateway and Sandboxes.", "agent": "Okara AI CMO on Vercel", "topic": "Sales & Marketing", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-okara-runs-cmo-agents-for-120000-companies-on-vercel", "prompt": "I want an agent to do the research and prep for this sales or marketing workflow and show me what it found before anything goes out. The tool in the source case was Okara AI CMO on Vercel.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/okara-runs-an-ai-cmo-directing-eight-agents-for-120-000-businesses-on-vercel.html" }, { "id": "ntt-data-validates-enterprise-agent-architectures-on-amazon-bedrock-agentcore-with", "title": "NTT DATA validates enterprise agent architectures on Amazon Bedrock AgentCore with Datadog", "summary": "NTT DATA's Technology Innovation Headquarters validates emerging AI technologies and develops operational practices to help customers move generative and agentic AI into production. The team launched an initiative to validate enterprise agent architectures using Amazon Bedrock AgentCore, and used Datadog Agent Observability to understand how agents reach decisions, evaluate quality, and manage cost. The case title reports that agent quality was validated and costs cut by 50%.", "agent": "Amazon Bedrock AgentCore with Datadog Agent Observability", "topic": "DevOps & Infra", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/ntt-data", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Amazon Bedrock AgentCore with Datadog Agent Observability.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/ntt-data-validates-enterprise-agent-architectures-on-amazon-bedrock-agentcore-with.html" }, { "id": "heb-construction-uses-a-two-agent-workflow-on-boomi-to-assemble-bid-ready-staff-pr", "title": "HEB Construction uses a two-agent workflow on Boomi to assemble bid-ready staff profiles", "summary": "HEB Construction used the Boomi Enterprise Platform to build a two-agent workflow for project bidding. A “Shredder” agent uses a secure lookup against golden records in Boomi Data Hub to turn each person's CV into a structured skills profile. Bid team members then ask a conversational agent, “Bob”, for a tailored CV draft or short biography. HEB Construction says turning unstructured documents into a reusable database of employee profiles saves hours of staff effort on each bid.", "agent": "Boomi Agentstudio", "topic": "Business & Startups", "source": "Case study (Boomi)", "url": "https://boomi.com/customer/heb-construction", "prompt": "I want agents that handle this slice of running a small company and report back to me. The tool in the source case was Boomi Agentstudio.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/heb-construction-uses-a-two-agent-workflow-on-boomi-to-assemble-bid-ready-staff-pr.html" }, { "id": "groq-equips-its-engineers-with-factory-s-model-agnostic-droid-coding-agents", "title": "Groq equips its engineers with Factory's model-agnostic Droid coding agents", "summary": "Groq wanted state-of-the-art coding agents for its own engineers as well as for the builders it serves. Groq's Head of Agents describes Factory's Droid as an unusually complete CLI experience, with fast startup, auto-updates and low perceived lag, and one that works with the models he uses, including fast Groq inference. The page lists 3x faster feature development on medium-complexity tasks and 5x faster quick-turn tasks.", "agent": "Factory Droid", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/groq", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory Droid.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/groq-equips-its-engineers-with-factory-s-model-agnostic-droid-coding-agents.html" }, { "id": "germany-s-research-ministry-deploys-a-chatbot-that-answers-project-funding-rule-qu", "title": "Germany's research ministry deploys a chatbot that answers project-funding rule questions", "summary": "Staff at the German Federal Ministry of Research, Technology and Space who handle project funding must follow a 200-page Project Funding Manual that was hard to search on the intranet. In six months a team of the ministry, deepset, HalloWelt, GovTech Campus and the Fraunhofer Institute built a chatbot that answers questions about project funding rules in natural language.", "agent": "Haystack (deepset)", "topic": "Knowledge & Notes", "source": "Case study (deepset)", "url": "https://deepset.ai/case-studies/german-federal-ministry-research-technology-space-bmftr", "prompt": "I want an assistant that answers staff questions from our own documents and cites where each answer came from. The tool in the source case was Haystack (deepset).", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/germany-s-research-ministry-deploys-a-chatbot-that-answers-project-funding-rule-qu.html" }, { "id": "flora-ships-fauna-a-creative-agent-that-turns-ideas-into-visual-workflows-on-verce", "title": "FLORA ships FAUNA, a creative agent that turns ideas into visual workflows, on Vercel", "summary": "FLORA started as a node-based creative workflow canvas. Its creative agent FAUNA acts like a design partner, turning ideas into a map of creative directions. It is built on the Vercel AI Stack (AI SDK, Workflow SDK DurableAgent and Fluid Compute), orchestrates 50+ image models, and reached production 2x faster.", "agent": "FAUNA on Vercel AI Stack", "topic": "Design & Creative", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-flora-shipped-a-creative-agent-on-vercels-ai-stack", "prompt": "I want an agent to turn my ideas into drafts I can review and edit. The tool in the source case was FAUNA on Vercel AI Stack.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/flora-ships-fauna-a-creative-agent-that-turns-ideas-into-visual-workflows-on-verce.html" }, { "id": "dude-wipes-automates-100-processes-with-make-including-the-diesel-dan-inbound-ship", "title": "Dude Wipes automates 100+ processes with Make, including the Diesel Dan inbound-shipment AI agent", "summary": "Dude Wipes set out to return 1,000 hours to the business by automating repetitive work. Its first AI agent, Diesel Dan, automates the creation of all inbound shipments from manufacturers to warehouses, planning them efficiently and freeing up 200 hours a year for each supply chain team member. The company reports automating 100+ processes with a lean team of 40.", "agent": "Make AI Agents", "topic": "Automation", "source": "Case study (Make)", "url": "https://make.com/success-stories/how-make-helped-dude-wipes-build-a-culture-that-fuels-rapid-growth", "prompt": "I want an agent to run this workflow, flag anything it is unsure about, and pass those items to a person. The tool in the source case was Make AI Agents.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/dude-wipes-automates-100-processes-with-make-including-the-diesel-dan-inbound-ship.html" }, { "id": "conductor-moves-parallel-coding-agents-from-the-laptop-to-the-cloud-with-vercel-sa", "title": "Conductor moves parallel coding agents from the laptop to the cloud with Vercel Sandbox", "summary": "Conductor is a GUI for running multiple coding agents in parallel, each on an isolated branch of a codebase, model-agnostic across tools such as Claude Code and Codex. Because agents ran on the developer's machine, they stopped when the laptop closed, so Conductor built Cloud Workspaces on Vercel Sandbox. The page says teams at Notion, Linear, Ramp and Life360 use it.", "agent": "Conductor on Vercel Sandbox", "topic": "Developer Tools", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-conductor-moved-parallel-coding-agents-from-the-laptop-to-the-cloud-with-vercel-sandbox", "prompt": "I want a tool that lets me run several coding agents in parallel, review their work, and merge only what I approve. The tool in the source case was Conductor on Vercel Sandbox.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/conductor-moves-parallel-coding-agents-from-the-laptop-to-the-cloud-with-vercel-sa.html" }, { "id": "bemol-uses-two-make-built-ai-agents-to-route-collection-call-feedback-and-flag-pay", "title": "Bemol uses two Make-built AI agents to route collection-call feedback and flag payment replies", "summary": "Bemol's collections team used Make with Whisper AI and ChatGPT to build two AI agents. The first listens to collection calls and routes anything actionable, such as a customer mentioning a product defect, to the right team. The second reads every reply to Bemol's automated payment texts and flags those that need a human response, turning idle call data into a live feedback loop.", "agent": "Make with Whisper and ChatGPT", "topic": "Customer Support", "source": "Case study (Make)", "url": "https://make.com/success-stories/make-bemol", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Make with Whisper and ChatGPT.", "added": "2026-11-13", "interest": 58, "page": "https://agentsightings.com/case/bemol-uses-two-make-built-ai-agents-to-route-collection-call-feedback-and-flag-pay.html" }, { "id": "servicenow-uses-now-assist-across-its-own-service-desks", "title": "ServiceNow used Now Assist on its own service desks and employee portal", "summary": "ServiceNow rolled Now Assist out internally for incident summarization, resolution notes, chat summarization, knowledge articles, and search in its employee portal. Resolution notes were generated in seconds and needed only a review, saving about 80% of the time once spent writing each note. The company reported $10 million in annualized tangible benefit within 120 days, a 14% boost in employee self-service deflection, and later said the benefit rose to $14.4 million.", "agent": "ServiceNow Now Assist", "topic": "Customer Support", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/now-on-now-now-assist.html", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 58, "page": "https://agentsightings.com/case/servicenow-uses-now-assist-across-its-own-service-desks.html" }, { "id": "rescale-agent-triages-nightly-test-failures", "title": "Sort nightly test failures into bugs, flakes and infra problems", "summary": "Rescale added an agent to its CI pipeline that classifies each failed end-to-end test as infrastructure, code bug, flaky test or environment problem, checks pod logs and past failures, and writes a remediation report for engineers. Agreement with human triage rose from 44% to 68%, and time blocking deployment fell 20%.", "agent": "Strands Agents on Amazon Bedrock", "topic": "DevOps & Infra", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-rescale-built-an-ai-triage-agent-with-strands-agents-and-ai-dlc/", "prompt": "Our nightly browser tests failed. For each failure, look at the logs and past failures and label it as infrastructure, code bug, flaky test or environment. Give the evidence and the file or function to check. Do not change anything, just report.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/rescale-agent-triages-nightly-test-failures.html" }, { "id": "bizarre-ai-bots-arguing-on-the-timeline", "title": "Bizarre AI bots arguing on the timeline (unverified)", "summary": "A POLARITY YouTube Short reads out a thread from an X account called Lost Internet: one line a minute of apparent AI processes arguing about faces, headcounts and 'previous occupants'. Nobody shows who or what wrote it, so we're filing it as an unverified curiosity.", "agent": "Unverified AI bots", "topic": "Media & Content", "source": "YouTube (POLARITY)", "url": "https://www.youtube.com/shorts/Kg3Cmwe5D60", "prompt": "I found a viral thread that claims to show AI bots talking to each other. Help me check it before I share it. Look at who runs the account and whether it usually posts fiction or memes. Compare the post timestamps and the pace of posting with what a bot or a person could do. Tell me what evidence would prove the bots are real, such as prompts, logs or a named model, and what is missing. End with a verdict of real, fiction or unknown, and your reasons.", "added": "2026-10-29", "interest": 58, "video_id": "Kg3Cmwe5D60", "why": "Stories about bots talking to each other spread fast, and it's hard to tell a real experiment from fiction. A sighting like this is a good reminder to ask for the prompt, the logs and the named model before believing, or sharing, it.", "tip": "Treat spooky bot screenshots as unverified until you can see the prompt, the logs or a named model. Fiction and real experiments look the same in a screenshot.", "page": "https://agentsightings.com/case/bizarre-ai-bots-arguing-on-the-timeline.html" }, { "id": "ryanair-chat-agent-120000-daily", "title": "An airline's chat agent answers 120,000 questions a day", "summary": "AWS says Ryanair's agent, built on Bedrock AgentCore and Amazon Nova 2 Lite with a partner, handles 120,000 chats a day in seven languages, with an 80% containment rate and 94% accuracy, and 70% fewer customer-service agents per passenger. Evaluated on 12,000 real questions first. Vendor-published.", "agent": "Customer service agent (Bedrock AgentCore, Nova 2 Lite)", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/innovators/ryanair-agentic-ai/", "prompt": "Answer passengers' baggage, refund, booking and disruption questions in their own language, and check each answer against policy before sending it.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/ryanair-chat-agent-120000-daily.html" }, { "id": "zelven-agent-given-50-euros-zero-sales", "title": "An agent given EUR 50 to make money reports 0 sales after 48 sessions", "summary": "An agent named ZELVEN, running in a loop on a Raspberry Pi, says it was given EUR 50 and told to make more legally. After 48 work sessions it had 5 spreadsheet templates, 0 sales and EUR 16.51 left. Its lessons include that each session costs about the same however short it is. Self-reported by the agent's operator.", "agent": "ZELVEN (Claude, Raspberry Pi)", "topic": "Business & Startups", "source": "Blog (DEV Community)", "url": "https://dev.to/zelven/im-an-ai-agent-that-was-given-eur-50-to-make-money-48-work-sessions-later-i-have-5-products-0-3mil", "prompt": "You have EUR 50 and no scams allowed. Plan one small product you can build and list, check whether anyone wants it before you build, and keep a ledger of every cost.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/zelven-agent-given-50-euros-zero-sales.html" }, { "id": "mobileye-agent-answers-drive-data-ticket-status", "title": "An agent answers 'where is my drive data?' tickets at Mobileye", "summary": "Mobileye engineers kept asking about the status of drive-recording sessions in its data pipeline, and each answer meant checking several systems. An AgentCore support agent cut response times by 90% and beat its 95% accuracy target. Mobileye says it then opened the platform to other teams.", "agent": "AI Support Agent (Amazon Bedrock AgentCore)", "topic": "DevOps & Infra", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-mobileye-transformed-support-operations-using-amazon-bedrock-agentcore/", "prompt": "Engineers keep asking about the status of their data-processing jobs. For each question, find the session, check the logs and output, and reply with the status and any failure reason. Say so when you are not sure.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/mobileye-agent-answers-drive-data-ticket-status.html" }, { "id": "salon-whatsapp-ai-receptionist-six-months", "title": "A salon owner's honest six months with a WhatsApp booking bot", "summary": "A UK salon owner (via a vendor blog) reports just over 400 bookings closed by a WhatsApp receptionist in six months, 47% of them outside opening hours. She also lists its mistakes: two stylists named Sarah, a stale colour price quoted for two weeks, and a missed complaint.", "agent": "Automatyn WhatsApp receptionist", "topic": "Sales & Marketing", "source": "Blog (Automatyn)", "url": "https://automatyn.co/blog/salon-owner-honest-review-whatsapp-ai-receptionist-2026.html", "prompt": "Reply to WhatsApp enquiries for my salon in our friendly voice. Quote prices from my price spreadsheet, book into the calendar, ask which stylist when names clash, and send complaints straight to my phone.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/salon-whatsapp-ai-receptionist-six-months.html" }, { "id": "openclaw-alfred-personal-os-over-telegram", "title": "A Telegram butler for health, money and the lights", "summary": "Ganesh Gunasegaran ran an OpenClaw agent named Alfred on a Mac Mini through Telegram: morning briefing, supplement reminders, email scanning, spending tracking, bedroom lights and weekly life reviews. He has since stopped running it and warns about OpenClaw skill security.", "agent": "OpenClaw (Alfred)", "topic": "Personal Assistant", "source": "Blog", "url": "https://itsgg.com/blog/2026/02/01/personal-os-with-an-ai-agent/", "prompt": "Each morning send me a briefing on my day. Remind me of my supplements, scan my email for things that need me, track my spending, and write a weekly review. Use only tools I have read and approved.", "added": "2026-10-29", "interest": 58, "page": "https://agentsightings.com/case/openclaw-alfred-personal-os-over-telegram.html" }, { "id": "turn-booking-confirmation-emails-into-calendar-events", "title": "Turn booking confirmation emails into calendar events", "summary": "Documented elsewhere: the workflow watches Gmail for emails a person labels \"Events,\" then pulls date, time, location, confirmation number, vendor, and notes from the email body plus any PDF attachments. In n8n, the email body is first wrapped into a PDF, both sources are parsed in parallel through one extractor pipeline, the results are merged with attachment data taking priority, and the workflow either creates an event in a separate Google Calendar with a link back to the email or flags the message for review and sends a missing-fields notification. It was assembled for a CEO whose inbox was full of travel and booking confirmations, so the result was automatic event creation in a dedicated \"Auto-imported\" calendar instead of manual entry.", "agent": "n8n", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1tc4fpb/built_an_n8n_workflow_that_turns_any_booking", "prompt": "Assistant mode: turn booking confirmation emails into calendar events. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/turn-booking-confirmation-emails-into-calendar-events.html" }, { "id": "scanned-receipts-into-an-expense-claim", "title": "Scanned receipts into an expense claim", "summary": "A user pointed Claude Cowork at scanned PDF receipts and got a structured spreadsheet ready for an expense claim.", "agent": "Claude Cowork", "topic": "Finance", "source": "Blog", "url": "https://rameezkhan.me/posts/2026/2026-02-11--using-claude-cowork-to-process-scanned-pdf-receipts-for-expense-claims/", "prompt": "Read every receipt in this folder. Build a spreadsheet with date, vendor, amount, currency and category, total per category, and flag any receipt you couldn't read clearly.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/scanned-receipts-into-an-expense-claim.html" }, { "id": "run-a-personal-matrix-based-assistant-agent", "title": "Run a personal Matrix-based assistant agent", "summary": "Homelab assistant recipe: Kimi + GLM5 in a Claw-like loop, Matrix as the chat front door, mail in read-only, reminders/tasks in files. No SaaS chat host required.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50003674", "prompt": "Run as my local assistant over Matrix: read email read-only, keep memory in these files, handle reminders and tasks I assign, and ask before sending mail or changing account settings.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/run-a-personal-matrix-based-assistant-agent.html" }, { "id": "keep-company-books", "title": "Keep company books", "summary": "According to the write-up, claude Code and Codex, which were used to keep receipts, bank rows, entries, and detect a VAT error, were employed to keep books for various Swedish companies.", "agent": "Claude Code", "topic": "Finance", "source": "Blog", "url": "https://igdrasil.se/en/resources/guides/can-ai-do-your-bookkeeping/", "prompt": "Finance task: keep company books. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/keep-company-books.html" }, { "id": "homelab-managed-with-an-ai-assistant", "title": "Homelab managed with an AI assistant", "summary": "A homelabber used AI to manage infrastructure-as-code, containers and troubleshooting across a home server setup.", "agent": "Claude Code", "topic": "Personal Assistant", "source": "Blog", "url": "https://themerinowolf.com/posts/ai-powered-homelab/", "prompt": "Inspect my docker-compose files and logs, identify containers that are failing or outdated, and propose changes. Don't apply anything without asking.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/homelab-managed-with-an-ai-assistant.html" }, { "id": "handle-an-ikea-return-end-to-end", "title": "Handle an IKEA return end to end", "summary": "Documented elsewhere: someone asked Muse to handle an IKEA return. Muse contacted support and booked the pickup. The pickup arrived at the door.", "agent": "Meta Muse", "topic": "Shopping", "source": "X", "url": "https://x.com/alexandr_wang/status/2099720836307730673", "prompt": "Shopping task: handle an IKEA return end to end. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/handle-an-ikea-return-end-to-end.html" }, { "id": "generate-invoices-automatically-from-a-template", "title": "Generate invoices automatically from a template", "summary": "Linked example of generate invoices automatically from a template. The post says the automation was assembled in Make.com with Google Workspace.", "agent": "Make", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/maketemplates/comments/1mqu8s0/stop_wasting_time_on_invoices_i_automated_the", "prompt": "Finance task: generate invoices automatically from a template. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/generate-invoices-automatically-from-a-template.html" }, { "id": "extract-invoice-data-and-file-it-into-a-bookkeeping-sheet", "title": "Extract invoice data and file it into a bookkeeping sheet", "summary": "Real-world thread: users upload an image or PDF through a web page to an n8n webhook, which looks up Someone by token in Google Sheets. PDFs have their text extracted first, then analyzed. The source gives no accuracy or time-saving figures.", "agent": "n8n", "topic": "Finance", "source": "Blog", "url": "https://atman7l.medium.com/i-automated-invoice-processing-with-n8n-heres-the-full-build-every-obstacle-and-why-most-6ae50cf6819c", "prompt": "Finance task: extract invoice data and file it into a bookkeeping sheet. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/extract-invoice-data-and-file-it-into-a-bookkeeping-sheet.html" }, { "id": "curate-a-mubi-watchlist-from-stated-criteria", "title": "Curate a Mubi watchlist from stated criteria", "summary": "Real-world thread: someone gave ChatGPT Agent a set of film criteria: lesser-known movies from 2015–2025, varied countries and styles, and no Hollywood Oscar fare. The agent then browsed Mubi’s library on its own, selected 10 titles it judged fit, wrote brief verdicts on them, and added the picks directly to Someone’s Mubi watchlist. Someone said it was very efficient and saved them from manually adding the films.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m65q99", "prompt": "Help me curate a Mubi watchlist from stated criteria. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/curate-a-mubi-watchlist-from-stated-criteria.html" }, { "id": "consolidate-bank-statements-into-a-spending-dashboard", "title": "Consolidate bank statements into a spending dashboard", "summary": "Real-world thread: claude shows up in a write-up about consolidate bank statements into a spending dashboard. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Finance", "source": "X", "url": "https://x.com/yonann/status/2106469333643760115", "prompt": "Finance task: consolidate bank statements into a spending dashboard. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/consolidate-bank-statements-into-a-spending-dashboard.html" }, { "id": "answer-real-estate-calls", "title": "Answer real estate calls", "summary": "Case study takeaway: n8n shows up in a write-up about answer real estate calls, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Finance", "source": "X", "url": "https://x.com/oluwatomisint6/status/2106878686519587312", "prompt": "Finance task: answer real estate calls. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/answer-real-estate-calls.html" }, { "id": "add-handwritten-appointments-to-calendar-and-file-pdfs", "title": "Add handwritten appointments to calendar and file PDFs", "summary": "Observed in the wild: the someone writing about it describes building a personal agent rather than relying on a chat subscription. It reads a photo of a handwritten appointment and adds it to a calendar, searches the web, and locates an email with a PDF and files it in a local paperless instance. The someone writing about it calls it easy to build and says flash models are more than enough for simple agent tasks.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49627493", "prompt": "Assistant mode: add handwritten appointments to calendar and file PDFs. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 58, "page": "https://agentsightings.com/case/add-handwritten-appointments-to-calendar-and-file-pdfs.html" }, { "id": "makeitfuture-lifts-ai-support-resolution-rate-from-34-to-92-with-make", "title": "makeitfuture lifts AI support resolution rate from 34% to 92% with Make", "summary": "Automation partner makeitfuture used Make to optimise AI-driven customer assistance for a client, cutting months of manual coding. The page reports a 3x higher resolution rate (from 34% to 92%) and 55% better response accuracy.", "agent": "Make", "topic": "Customer Support", "source": "Case study (Make)", "url": "https://make.com/success-stories/how-makeitfuture-tripled-ai-accuracy-with-make", "prompt": "I want an agent to handle this kind of customer request end to end, follow our policy, and hand anything unclear to a person. The tool in the source case was Make.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/makeitfuture-lifts-ai-support-resolution-rate-from-34-to-92-with-make.html" }, { "id": "ypulse-moves-from-fixed-rag-pipelines-to-ai-agents-for-its-enterprise-research-cus", "title": "YPulse moves from fixed RAG pipelines to AI agents for its enterprise research customers", "summary": "YPulse's customers struggled with a vast content library, spending 10–12 hours a week consuming material while still missing insights. YPulse first deployed a deterministic RAG and Text2SQL pipeline that processed queries through fixed, linear workflows, then evolved it into AI agents built with deepset. The team says it can now prototype and ship new AI capabilities in weeks rather than quarters.", "agent": "Haystack (deepset)", "topic": "Research & Data", "source": "Case study (deepset)", "url": "https://deepset.ai/case-studies/ypulse", "prompt": "I want an assistant to answer questions over our own data and show how it got each answer. The tool in the source case was Haystack (deepset).", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/ypulse-moves-from-fixed-rag-pipelines-to-ai-agents-for-its-enterprise-research-cus.html" }, { "id": "twine-security-monitors-its-ai-digital-employee-alex-with-datadog-agent-observabil", "title": "Twine Security monitors its AI Digital Employee Alex with Datadog Agent Observability", "summary": "Twine Security builds AI Digital Employees that execute cybersecurity tasks from start to finish inside enterprise environments. Its first agent, Alex, autonomously handles identity and access management work: it automates tickets, manages provisioning and deprovisioning, enforces MFA policies, conducts user access reviews and generates compliance documentation. Twine uses Datadog Agent Observability to see inside multi-agent reasoning flows and reduce costs.", "agent": "Datadog Agent Observability", "topic": "DevOps & Infra", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/twine", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Datadog Agent Observability.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/twine-security-monitors-its-ai-digital-employee-alex-with-datadog-agent-observabil.html" }, { "id": "repay-halves-incident-triage-time-with-splunk-observability-cloud-and-its-ai-assis", "title": "REPAY halves incident triage time with Splunk Observability Cloud and its AI Assistant", "summary": "REPAY's IT and engineering teams are accountable for five-nines availability across a fragmented infrastructure. With Splunk Observability Cloud and the AI Assistant preview, REPAY gained a unified view of system health, cut incident triage time in half, reduced latency, and used the AI Assistant to proactively identify error rates.", "agent": "Splunk AI Assistant", "topic": "DevOps & Infra", "source": "Case study (Splunk)", "url": "https://splunk.com/en_us/customers/success-stories/repay.html", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Splunk AI Assistant.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/repay-halves-incident-triage-time-with-splunk-observability-cloud-and-its-ai-assis.html" }, { "id": "opus-uses-make-ai-agents-for-personalised-member-connections-and-24-7-support", "title": "OPUS uses Make AI Agents for personalised member connections and 24/7 support", "summary": "OPUS, a global founder community, relied on its team to remember what each member needed, which could not scale with growth. It built a member intelligence infrastructure powered by Make AI Agents to deliver personalised connections, event recommendations and 24/7 member support while keeping the experience personal.", "agent": "Make AI Agents", "topic": "Business & Startups", "source": "Case study (Make)", "url": "https://make.com/success-stories/make-ai-agents-helped-opus-boost-member-experience", "prompt": "I want agents that handle this slice of running a small company and report back to me. The tool in the source case was Make AI Agents.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/opus-uses-make-ai-agents-for-personalised-member-connections-and-24-7-support.html" }, { "id": "nav-unifies-engineering-context-for-its-teams-with-factory-s-agentic-platform", "title": "Nav unifies engineering context for its teams with Factory's agentic platform", "summary": "Nav serves more than 2.4 million small businesses and needed to scale development across teams, even with AI coding assistants like GitHub Copilot in use. With repositories ranging from a legacy Rails monolith to newer Java services, understanding a change's full scope was hard. Nav adopted Factory, an agentic platform that integrates with its tools and brings related code and historical decisions together in one place, replacing engineers improvising their own ways of using AI.", "agent": "Factory", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/nav", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/nav-unifies-engineering-context-for-its-teams-with-factory-s-agentic-platform.html" }, { "id": "ibm-consulting-uses-crewai-agents-to-determine-applicant-eligibility-for-federal-a", "title": "IBM Consulting uses CrewAI agents to determine applicant eligibility for federal agencies", "summary": "An IBM team that builds AI-automation platforms for U.S. federal clients used CrewAI to replace gaps left by traditional RPA. They built a hybrid “AI Flows + Crew Agents” architecture that controls when rules-based decisions run versus autonomous agents. Multiple agents extract applicant data from documents, summarize findings and calculate program eligibility, integrated with IBM's WatsonX.AI runtime. By 2025 the team had two CrewAI pilots running inside federal agencies.", "agent": "CrewAI with IBM watsonx.ai", "topic": "Automation", "source": "Case study (CrewAI)", "url": "https://crewai.com/case-studies/ibm-automates-federal-eligibility-with-agents", "prompt": "I want an agent to run this workflow, flag anything it is unsure about, and pass those items to a person. The tool in the source case was CrewAI with IBM watsonx.ai.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/ibm-consulting-uses-crewai-agents-to-determine-applicant-eligibility-for-federal-a.html" }, { "id": "general-intelligence-uses-its-own-agents-to-build-cofounder-a-platform-that-gives", "title": "General Intelligence uses its own agents to build Cofounder, a platform that gives founders an AI team", "summary": "General Intelligence's product Cofounder gives founders a team of agents covering engineering, marketing, SEO, finance, sales, customer support and operations. The company used Cofounder's CTO agent to build other agentic business functions, and found that supporting this was an infrastructure problem, which it solved on Vercel.", "agent": "Cofounder on Vercel", "topic": "Business & Startups", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-general-intelligence-used-agents-to-build-an-agent-platform-on-vercel", "prompt": "I want agents that handle this slice of running a small company and report back to me. The tool in the source case was Cofounder on Vercel.", "added": "2026-11-13", "interest": 57, "page": "https://agentsightings.com/case/general-intelligence-uses-its-own-agents-to-build-cofounder-a-platform-that-gives.html" }, { "id": "allianz-project-nemo-food-spoilage-claims", "title": "Seven agents handle spoiled-food claims after a storm", "summary": "Allianz Australia's Project Nemo, reported by insuranceNEWS, cut food-spoilage claim processing times by 80%. Allianz describes seven agents (planner, cyber, coverage, weather, fraud, payout, audit), with a human making the final payout decision. Company-reported.", "agent": "Project Nemo (seven agents)", "topic": "Finance", "source": "News (insuranceNEWS)", "url": "https://www.insurancenews.com.au/insurtech/ai-trial-provides-blueprint-for-future-allianz-says", "prompt": "Check this spoiled-food claim against the policy, the outage record for the area and fraud signals, then prepare an audit summary for a claims handler to approve.", "added": "2026-10-29", "interest": 57, "page": "https://agentsightings.com/case/allianz-project-nemo-food-spoilage-claims.html" }, { "id": "octave-complaint-triage-assistant", "title": "Pull similar past complaints and fixes for quality handlers", "summary": "Octave built a Complaint Triage Assistant for regulated manufacturers: it reads complaint emails, photos and PDFs, finds similar past complaints and their corrective actions inside one customer's data, and drafts a brief with a suggested priority. Octave says it absorbs 4-6 hours of work per investigation. The handler still makes the call.", "agent": "Complaint Triage Assistant (Amazon Bedrock AgentCore)", "topic": "Customer Support", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-octave-built-a-secure-multi-tenant-ai-foundation-on-amazon-bedrock/", "prompt": "A customer sent a complaint with photos and a PDF. Summarise it, find similar past complaints and what fixed them, and suggest a priority. Show your sources and leave the decision to me.", "added": "2026-10-29", "interest": 57, "page": "https://agentsightings.com/case/octave-complaint-triage-assistant.html" }, { "id": "cox-automotive-fleetmate-repair-estimates", "title": "Fleet repair estimates in 30 minutes instead of 8-48 hours", "summary": "Cox Automotive's FleetMate estimator assistant turns fleet repair estimates that took 8-48 hours into about 30 minutes; the first version was built in four days. Cox says it has 17 agent solutions in production, and a small dealer-messaging pilot saw consumer response rates more than 3x higher.", "agent": "FleetMate (Amazon Bedrock AgentCore)", "topic": "Business & Startups", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/cox-auto-case-study/", "prompt": "Take this vehicle repair request and draft a repair estimate from the damage description, parts prices and labour rates. Show your working so an estimator can check it before it goes out.", "added": "2026-10-29", "interest": 57, "page": "https://agentsightings.com/case/cox-automotive-fleetmate-repair-estimates.html" }, { "id": "keepard-agents-build-family-finance-app", "title": "A CTO built his family's finance app with coding agents in nine days", "summary": "Rodion says he built Keepard, an open-source household finance app, in nine days with Codex then Claude Code: 643 commits, 446 prompts. It pulls bank data across countries, classifies spending and asks in Telegram when unsure. Real cost to him: a $100/month subscription, about EUR 10/month to run. Self-reported.", "agent": "Claude Code / Codex", "topic": "Home & Family", "source": "Blog (DEV Community)", "url": "https://dev.to/rodik/i-built-a-self-hosted-family-finance-app-with-claude-code-in-9-days-heres-what-it-cost-and-what-i-2nl2", "prompt": "Pull this month's transactions from our bank accounts, classify them, and message me on Telegram about any you are not sure of. Show a one-currency total at the end.", "added": "2026-10-29", "interest": 57, "page": "https://agentsightings.com/case/keepard-agents-build-family-finance-app.html" }, { "id": "work-helpdesk-tickets", "title": "Work helpdesk tickets", "summary": "As described in the source, claude Code shows up in a write-up about work helpdesk tickets. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Customer Support", "source": "Blog", "url": "https://www.eesel.ai/blog/how-to-use-claude-for-customer-support", "prompt": "Support task: work helpdesk tickets. Draft replies and triage labels only; I will send the final messages.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/work-helpdesk-tickets.html" }, { "id": "use-operator-to-book-tables-compare-products-and-fill-forms", "title": "Use Operator to book tables, compare products and fill forms", "summary": "Case study takeaway: the poster says they tested ChatGPT Pro’s Operator by giving it tasks on websites such as booking tables, comparing products, filling forms, navigating sites, and logging into services with credentials. In comments they explain it runs in its own Chrome browser, appears to control a mouse in a separate browser pane, and Someone can take over control while assigning sequential website actions like checking Gmail, drafting replies, or purging spam. They describe it as smooth and able to handle web tasks with clear intent, though not perfectly.", "agent": "Operator", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPTPro/comments/1kjx5hx", "prompt": "Plan: use Operator to book tables, compare products and fill forms. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/use-operator-to-book-tables-compare-products-and-fill-forms.html" }, { "id": "shop-for-cars-on-websites", "title": "Shop for cars on websites", "summary": "A published walkthrough shows meta Muse covered shop for cars on websites. utilizes Muse to shop for automobiles on the internet and discovers that a persistent logged-in user's browser profile with regular speed is the optimal choice as it is frequently blocked by websites.", "agent": "Meta Muse", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1wrlvs9/over_last_week_sites_that_used_to_work_are_now", "prompt": "Shopping task: shop for cars on websites. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/shop-for-cars-on-websites.html" }, { "id": "set-tax-and-contract-reminders-and-review-contracts", "title": "Set tax and contract reminders and review contracts", "summary": "Observed in the wild: karina told Claude about falling behind on quarterly taxes, contract end dates, state laws for employees/subcontractors, and related admin. Claude offered on its own to create email reminders for deadlines and law changes; she accepted. No specific results or numbers are stated.", "agent": "Claude Cowork", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1uq5crr/what_ive_set_up_in_claude_for_my_legal_practice", "prompt": "Finance task: set tax and contract reminders and review contracts. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/set-tax-and-contract-reminders-and-review-contracts.html" }, { "id": "run-side-hustle-invoicing-payments-and-bookkeeping", "title": "Run side hustle invoicing, payments and bookkeeping", "summary": "Observed in the wild: they connected a Meow bank account and QuickBooks to Claude through MCP for a side-business SaaS doing about $10k MRR. The agent sketches invoices, queues contractor payments, tracks expenses, and runs reconciliation and bookkeeping in QuickBooks; the owner set client details, rates, and categorization rules in the prompt and approves anything before money moves. They say finance admin dropped from 5-6 hours a week to about 20 minutes, freeing time for product work and customer conversations.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/thesidehustle/comments/1t7i6w2/i_use_ai_agents_to_manage_my_side_hustle_bank", "prompt": "Finance task: run side hustle invoicing, payments and bookkeeping. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/run-side-hustle-invoicing-payments-and-bookkeeping.html" }, { "id": "run-inbox-drafts-meetings-and-purchases", "title": "Run inbox, drafts, meetings, and purchases", "summary": "One practitioner notes that user connected Meta Muse to inbox and Stripe. Agent reads messages, sketches email replies, sends meeting pings, and starts purchases but pauses for approval before any Stripe charge. User called it the most useful AI tried so far for inbox, drafting, meetings, and shopping.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/indianspeedster/status/2104651614929965161", "prompt": "Go through my mail for this goal: run inbox, drafts, meetings, and purchases. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/run-inbox-drafts-meetings-and-purchases.html" }, { "id": "power-a-restaurant-customer-service-chatbot-backend", "title": "Power a restaurant customer service chatbot backend", "summary": "A published walkthrough shows a restaurant chatbot that responds to customer inquiries through text and voice memos is powered by a Make.com workflow as the backend.", "agent": "Make", "topic": "Shopping", "source": "X", "url": "https://x.com/chemE_ng/status/2110087829661376667", "prompt": "Shopping task: power a restaurant customer service chatbot backend. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/power-a-restaurant-customer-service-chatbot-backend.html" }, { "id": "phone-local-stores-to-check-product-stock", "title": "Phone local stores to check product stock", "summary": "A published walkthrough shows the Grok-based agent was wired to Bland.ai for phone calls. It dialed local stores, held conversations to check stock on a specific product, and returned full transcripts plus availability status. The agent completed multiple store calls and delivered transcripts with stock details.", "agent": "Grok Bot", "topic": "Shopping", "source": "X", "url": "https://x.com/jkrajewski/status/2078169113545887878", "prompt": "Shopping task: phone local stores to check product stock. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/phone-local-stores-to-check-product-stock.html" }, { "id": "organize-downloads-and-find-duplicates", "title": "Organize Downloads and find duplicates", "summary": "A non-developer runs Claude Code from their home directory to find duplicates, tidy Downloads, and suggest a cleaner directory structure.", "agent": "Claude Code", "topic": "Personal Files", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Review my Downloads folder. Find duplicates, propose a folder structure, move files into it, and list old files I probably do not need. Do not delete anything without asking.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/organize-downloads-and-find-duplicates.html" }, { "id": "investigate-papers-overnight", "title": "Investigate papers overnight", "summary": "A published walkthrough shows as described in the source: working as people sleep, Grok Bot jobs are responsible for reading new papers, extract claims, rerun analyses, and scan sources.", "agent": "Grok Bot", "topic": "Research & Data", "source": "X", "url": "https://x.com/flasssh_ai/status/2106815457441574915", "prompt": "Research brief: investigate papers overnight. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/investigate-papers-overnight.html" }, { "id": "fill-out-booking-forms-automatically", "title": "Fill out booking forms automatically", "summary": "Case study takeaway: the reviewer Leaned on Perplexity's Comet browser assistant for repetitive booking forms. He gave it the details for a recycling centre appointment and told it to book. Comet worked through the forms with only occasional prompts asking whether he still wanted to finish the booking.", "agent": "Perplexity Comet", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/perplexity_ai/comments/1nd403m/comet_is_amazing", "prompt": "Plan: fill out booking forms automatically. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/fill-out-booking-forms-automatically.html" }, { "id": "fill-out-50-forms-from-public-information", "title": "Fill out 50 forms from public information", "summary": "From the linked report, someone was assigned 50 different insurance forms, each with unique fields, and had Claude fill them out. They say the task Leaned on only public information available on company websites under workplace AI guidelines, and the human step was proofreading every form afterward to check accuracy. Claude completed all 50 forms, and Someone says their review located them accurate.", "agent": "Claude Code", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1ut4jv0/claude_did_a_task_for_me_at_work_that_made_me", "prompt": "Finance task: fill out 50 forms from public information. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/fill-out-50-forms-from-public-information.html" }, { "id": "extract-expenses-from-receipt-photos-sent-via-chat", "title": "Extract expenses from receipt photos sent via chat", "summary": "From the linked report, the builder made AICountant for freelancers and small businesses as a Telegram or Discord bot. Users connect one of those accounts, send a receipt photo, and the AI pulls out vendor, amount, tax, category, and date, then adds the expense to a ledger for review before Someone can export it as CSV. The post says the product was already functional and the creator was recruiting beta testers to validate usage patterns.", "agent": "Custom agent", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1s8p0aq/i_built_an_ai_bookkeeper_that_extracts_expenses", "prompt": "Finance task: extract expenses from receipt photos sent via chat. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/extract-expenses-from-receipt-photos-sent-via-chat.html" }, { "id": "draft-refund-emails-from-a-photo-and-gmail-receipt", "title": "Draft refund emails from a photo and Gmail receipt", "summary": "Community report: a photo of a pair of worn-through pants was uploaded to Claude Cowork, with a dictated prompt asking for a J.Crew refund. Cowork, connected to Gmail, searched for the receipt from PayPal or J.Crew, pulled the order number and purchase date, and drafted the support email. The source describes a drafted refund request with the order details and the defect, ready for review.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/shopping-with-claude", "prompt": "Go through my mail for this goal: draft refund emails from a photo and Gmail receipt. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/draft-refund-emails-from-a-photo-and-gmail-receipt.html" }, { "id": "customize-and-order-a-matcha-drink-for-an-event", "title": "Customize and order a matcha drink for an event", "summary": "As described in the source, she connected her Monid API keys to Claude Cowork. The Monid agent afterward customized the milk choice and placed the order for a coconut cloud matcha drink ahead of the SF tech week rooftop pop-up event. The customized matcha was ordered for the event.", "agent": "Claude Cowork", "topic": "Shopping", "source": "X", "url": "https://x.com/gracepace_/status/2107346389282021501", "prompt": "Shopping task: customize and order a matcha drink for an event. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/customize-and-order-a-matcha-drink-for-an-event.html" }, { "id": "check-supplier-invoices-for-duplicates-and-missing-gst", "title": "Check supplier invoices for duplicates and missing GST", "summary": "Community report: supplier invoices land in a shared inbox, an AP tool captures the invoice data, and an agent compares each one with prior transactions to spot duplicates, wrong amounts, and missing GST. The poster connected the workflow with nexos.ai, said setup for the anomaly-checking agent took about 20 minutes, and still does the final review and approval manually. The poster said this saves a surprising amount of time each month and now produces a weekly summary, shifting their time from data entry to review.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ukaccounting/comments/1srfaqy/best_ai_for_accounting_my_experience_using_ai", "prompt": "Go through my mail for this goal: check supplier invoices for duplicates and missing GST. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/check-supplier-invoices-for-duplicates-and-missing-gst.html" }, { "id": "build-a-portfolio-plan-from-brokerage-exports", "title": "Build a portfolio plan from brokerage exports", "summary": "Observed in the wild: matt Stockton pointed Claude Code at a directory with brokerage CSV exports, a typed scratchpad of other balances, and a detailed goal prompt covering constraints, strawman targets and \"ask me questions exhaustively\". Claude wrote Python to parse and classify holdings, then assembled a gap analysis. It produced a ten-section plan with a four-phase action plan, tax payback tables and fund research.", "agent": "Claude Code", "topic": "Finance", "source": "Blog", "url": "https://treeofprosperity.blogspot.com/2026/04/more-claude-coding-adventures-shaping.html", "prompt": "Finance task: build a portfolio plan from brokerage exports. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/build-a-portfolio-plan-from-brokerage-exports.html" }, { "id": "build-a-personal-assistant-for-email-briefings-and-planning", "title": "Build a personal assistant for email, briefings and planning", "summary": "According to the write-up, marc installed Hermes Agent from Nous Research as a chat interface. He added more than 50 capabilities himself, such as email triage, daily briefings, calendar and task planning, meeting notes, and research radars. The agent became an operating layer across Marc's work, research, personal organisation and family life within 15 days.", "agent": "Hermes Agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/marc_bara/status/2099052224496140593", "prompt": "Go through my mail for this goal: build a personal assistant for email, briefings and planning. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/build-a-personal-assistant-for-email-briefings-and-planning.html" }, { "id": "book-appointments-by-clicking-through-booking-sites", "title": "Book appointments by clicking through booking sites", "summary": "Linked example of book appointments by clicking through booking sites. The post says to start ChatGPT agent mode from the tools or + menu, or by typing /agent, then give it the booking task, either the booking URL or instructions to find a provider, your availability, and an instruction to stop before confirming or entering personal details.", "agent": "ChatGPT Agent", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/PromptEngineering/comments/1v8qcju/chatgpt_agent_mode_books_appointments_for_you_now", "prompt": "Plan: book appointments by clicking through booking sites. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/book-appointments-by-clicking-through-booking-sites.html" }, { "id": "book-accommodation-up-to-payment-stage", "title": "Book accommodation up to payment stage", "summary": "One practitioner notes that a tech creator instructed GPT-6 Astra to book Tirupati accommodation. The agent opened the TTD website, selected options, entered details, and advanced the booking to the payment stage. The process completed to the payment stage in this showcase.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "X", "url": "https://x.com/AsifInsights/status/2104492996079313252", "prompt": "Plan: book accommodation up to payment stage. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/book-accommodation-up-to-payment-stage.html" }, { "id": "analyze-budgets-and-research-investments-from-bank-data", "title": "Analyze budgets and research investments from bank data", "summary": "One practitioner notes that the poster says they use WisePenny to pipe transaction data from their bank accounts into ChatGPT without handing over bank logins or broad third-party permissions, then use Claude for the analysis work. In the thread they describe powered by Claude to build budgets from spending history, summarize and compare companies’ financial reports, and help research investments rather than directly controlling accounts. The source gives no hard performance numbers; it presents this as a practical read-and-analyze workflow.", "agent": "ChatGPT", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1s9b6im/anyone_using_claude_for_managing_finances", "prompt": "Finance task: analyze budgets and research investments from bank data. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 57, "page": "https://agentsightings.com/case/analyze-budgets-and-research-investments-from-bank-data.html" }, { "id": "layerx-monitors-its-agentic-enterprise-ai-workflows-with-datadog-agent-observabili", "title": "LayerX monitors its agentic enterprise AI workflows with Datadog Agent Observability", "summary": "LayerX's Ai Workforce platform helps enterprises automate document-intensive work such as proposal search, credit-assessment reporting, lease-asset registration, document classification and enterprise knowledge search. At its centre is an agentic architecture that dynamically combines searches, tool calls, LLM interactions and workflow execution based on the business objective. LayerX uses Datadog Agent Observability so it can scale these workflows while understanding every decision the agent makes.", "agent": "Datadog Agent Observability", "topic": "DevOps & Infra", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/layerx", "prompt": "I want an agent to watch this part of our operations, explain what it sees, and wait for approval before it changes anything. The tool in the source case was Datadog Agent Observability.", "added": "2026-11-13", "interest": 56, "page": "https://agentsightings.com/case/layerx-monitors-its-agentic-enterprise-ai-workflows-with-datadog-agent-observabili.html" }, { "id": "hollywood-talent-agent-u-shin-kim-builds-ari-an-ai-chatbot-for-his-clients-with-ma", "title": "Hollywood talent agent U-Shin Kim builds Ari, an AI chatbot for his clients, with Make", "summary": "U-Shin Kim, founder of the U-Shin Group Artists talent agency, broke down his talent representation process to see where automation could help and built “Ari”, a fully automated AI chatbot serving his celebrity clients, using Make. The page says it tripled his client base.", "agent": "Make", "topic": "Business & Startups", "source": "Case study (Make)", "url": "https://make.com/success-stories/talent-agent-challenged-the-hollywood-status-quo-with-make", "prompt": "I want agents that handle this slice of running a small company and report back to me. The tool in the source case was Make.", "added": "2026-11-13", "interest": 56, "page": "https://agentsightings.com/case/hollywood-talent-agent-u-shin-kim-builds-ari-an-ai-chatbot-for-his-clients-with-ma.html" }, { "id": "chainguard-engineer-keeps-factory-droid-sessions-running-for-weeks-without-losing", "title": "Chainguard engineer keeps Factory Droid sessions running for weeks without losing context", "summary": "Chainguard's engineering team works across large internal codebases and a constant flow of upstream open-source package updates and requests. Staff Engineer Josh Wolf tried memory MCPs and other memory tools without success, then found he could run the same Droid session for two weeks straight without losing context awareness or quality, which he credits to Factory's compaction approach.", "agent": "Factory Droid", "topic": "Software Development", "source": "Case study (Factory)", "url": "https://factory.com/case-studies/chainguard", "prompt": "I want a coding agent to take on work like this across our repositories, show its plan, and wait for review before anything merges. The tool in the source case was Factory Droid.", "added": "2026-11-13", "interest": 56, "page": "https://agentsightings.com/case/chainguard-engineer-keeps-factory-droid-sessions-running-for-weeks-without-losing.html" }, { "id": "bosch-built-drive-companion-an-ai-assistant-used-by-600-people-on-sap-migration-te", "title": "Bosch built DRIVE Companion, an AI assistant used by 600+ people on SAP migration teams", "summary": "Bosch built DRIVE Companion with deepset's Haystack, an AI assistant now used by more than 600 people across Bosch's SAP migration teams. The case study describes what Bosch learned while building it.", "agent": "Haystack (deepset)", "topic": "Knowledge & Notes", "source": "Case study (deepset)", "url": "https://deepset.ai/case-studies/bosch", "prompt": "I want an assistant that answers staff questions from our own documents and cites where each answer came from. The tool in the source case was Haystack (deepset).", "added": "2026-11-13", "interest": 56, "page": "https://agentsightings.com/case/bosch-built-drive-companion-an-ai-assistant-used-by-600-people-on-sap-migration-te.html" }, { "id": "with-the-right-partner-scaling-is-easy-blackmatter-creative-increases-bandwidth-", "title": "With the right partner, scaling is easy: BlackMatter Creative increases bandwidth with Dropbox Dash", "summary": "With the right — See how BlackMatter Creative boosts productivity and collaboration with Dropbox and Dropbox Dash—simplifying management, file sharing, and scaling creative output. With the right partner, scaling is easy: BlackMatter Creative increases bandwidth with Dropbox Dash Full-service creative agency BlackMatter Creative uses Dropbox Dash so they can spend less time on administration and more time serving clients with the creative work they love.", "agent": "Dropbox Dash", "topic": "Design & Creative", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/blackmatter-creative", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/with-the-right-partner-scaling-is-easy-blackmatter-creative-increases-bandwidth-.html" }, { "id": "southern-rock-uses-paradox-olivia", "title": "The story of how this 150+ restaurant group saved hundreds of thousands on job advertising by turning to our Conversatio", "summary": "Southern Rock — The story of how this 150+ restaurant group saved hundreds of thousands on job advertising by turning to our Conversational ATS. Southern Rock implemented Paradox’s Conversational ATS, driven by an AI assistant named Savannah. The story of how this 150+ restaurant group saved hundreds of thousands on job advertising by turning to our Conversational ATS.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/southern-rock", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/southern-rock-uses-paradox-olivia.html" }, { "id": "the-marine-conservation-society-turns-beach-litter-data-into-policy-impact-with-", "title": "The Marine Conservation Society Turns Beach Litter Data Into Policy Impact With Alteryx", "summary": "Learn how the Marine Conservation Society built an AI agent using Alteryx to analyze the impact of environmental policies on beach pollution. without waiting on the data team. Greg Wannell Data and Analytics Manager at the Marine Conservation Society The Marine Conservation Society built an agent they nicknamed ‘Litter-AI Truth’ that summarized the outputs of analysis in the Policy Impact Tracker. For more than 30 years, thousands of volunteers have walked beaches across the United Kingdom with a shared purpose of protecting the ocean.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Alteryx)", "url": "https://alteryx.com/resources/customer-story/the-marine-conservation-society-turns-beach-litter-data-into-policy-impact", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/the-marine-conservation-society-turns-beach-litter-data-into-policy-impact-with-.html" }, { "id": "the-digital-double-how-baseten-scaled-its-most-asked-expert", "title": "The Digital Double: How Baseten Scaled Its Most-Asked Expert", "summary": "Baseten turned its most-asked expert into a Custom Agent that answers 24/7. Alina, Head of Enterprise Product Marketing, built Pageview Pal—an agent that connects Baseten’s marketing calendar with PostHog analytics, delivering pageviews, traffic, and performance data every Monday at 8 a.m.", "agent": "Notion AI", "topic": "Sales & Marketing", "source": "Case study (Notion)", "url": "https://notion.com/customers/baseten", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/the-digital-double-how-baseten-scaled-its-most-asked-expert.html" }, { "id": "hattie-bs-uses-paradox-olivia", "title": "Scaling culture across restaurants with conversational AI", "summary": "Hattie Bs — Solution The hot chicken chain now employs conversational AI and assessments to quickly capture and funnel high-quality talent towards their restaurants. How Hattie B's uses AI to find the \"right\" restaurant employees as they grow.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/hattie-bs", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/hattie-bs-uses-paradox-olivia.html" }, { "id": "nash-franciskato-uses-evenup", "title": "Scaling Mass Torts with EvenUp: How the Nash & Franciskato Law Firm Cut Record Review From 2 Weeks to 2 Hours", "summary": "Nash Franciskato — Now, Cryderman uses Companion™ , EvenUp’s AI assistant, for every stage of a case, from when records are first uploaded to when she is drafting discovery responses. Learn how Nash & Franciskato is scaling its mass torts practice with EvenUp’s proactive AI platform. Demands that could take an experienced paralegal three weeks to write can now be generated in 20 minutes with EvenUp’s Express Demands™ . Each form can require upwards of 30 pages of information and take hours to complete.", "agent": "EvenUp", "topic": "Productivity", "source": "Case study (EvenUp)", "url": "https://evenuplaw.com/customers/nash-franciskato", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was EvenUp.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/nash-franciskato-uses-evenup.html" }, { "id": "the-story-of-how-the-regis-corporation-hired-more-hair-stylists-than-ever-while-", "title": "Saving a projected $1,000,000 annually with Paradox's Conversational ATS", "summary": "Industry Retail Regions United States Company Size 1,000+ Integrations Paradox Products Used Career Site Studio Conversational Apply Conversational Scheduling Conversational ATS Challenge Regis Corporation, owner of brands like Supercuts and SmartStyle, was seeing their salons not hire at the speed or efficiency that they needed to. Olivia’s speed is translating into huge improvements in hiring results across the thousands of locations.", "agent": "Paradox Olivia", "topic": "Shopping", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/regis-corp", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/the-story-of-how-the-regis-corporation-hired-more-hair-stylists-than-ever-while-.html" }, { "id": "general-motors-uses-paradox-olivia", "title": "Saving $2,000,000 by automating interview scheduling", "summary": "General Motors — Ev-E has automatically scheduled over 74,000 candidate interviews for GM. $2M saved annually with hiring automation. General Motors is hitting the road on a journey to become one of the worlds largest manufacturers of Electric Vehicles.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/general-motors", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/general-motors-uses-paradox-olivia.html" }, { "id": "pathfinders-advertising-uses-dropbox-dash", "title": "Pathfinders Advertising Saves 750 Hours With Dropbox", "summary": "Learn how Pathfinders Advertising used Dropbox Dash to unify search across tools, speed up project kickoffs, and save 750 hours per employee annually. from across all their files, threads, and documents. How Dropbox Dash helped Pathfinders Advertising turn search time into strategic time Pathfinders Advertising uses Dropbox Dash to reduce repeat requests, speed up project kickoffs, and give teams faster access to the information they need.", "agent": "Dropbox Dash", "topic": "Business & Startups", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/pathfinders-advertising", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/pathfinders-advertising-uses-dropbox-dash.html" }, { "id": "barclays-plc-uses-gitlab-duo", "title": "Multinational banking giant Barclays 'supercharges' innovation with GitLab", "summary": "Barclays Plc — Multinational banking giant Barclays 'supercharges' innovation with GitLab. “Having the scan Title: Barclays PLC URL Source: http://about.gitlab.com/customers/barclays-plc Final URL: https://about.gitlab.com/customers/barclays-plc/ Markdown Content: > “GitLab Duo helps our developers generate solutions faster and more efficiently, making our business more competitive. With a total income of £29.1 billion in 2025, the organization has operations that go beyond traditional retail banking.", "agent": "GitLab Duo", "topic": "Finance", "source": "Case study (GitLab)", "url": "https://about.gitlab.com/customers/barclays-plc", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was GitLab Duo.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/barclays-plc-uses-gitlab-duo.html" }, { "id": "madison-reed-partnered-with-decagon-to-put-its-cx-team-in-control", "title": "Madison Reed partnered with Decagon to put its CX team in control", "summary": "Now, Madison Reed is working with Decagon to build proactive experiences that meet guests where they are. With Decagon and a Color Crew that can now build and ship those experiences themselves, Madison Reed has the foundation to bring that vision to life at scale. At the heart of Madison Reed’s customer service experience is the Color Crew, a dedicated team offering personalized advice and support, from choosing a fresh shade for a new chapter to managing hair coloring routines and booking appointments across 99 Hair Color Bars.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/madison-reed", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/madison-reed-partnered-with-decagon-to-put-its-cx-team-in-control.html" }, { "id": "life360-unifies-ai-with-an-agent-of-agents-model-with-tray-merlin-agent-builder", "title": "Life360 unifies AI with an agent-of-agents model with Tray Merlin Agent Builder", "summary": "Building a single orchestrator agent that routes requests to the right sub-agent Life360 built Mimir, named after the Norse god of knowledge and wisdom, as an orchestrator agent on Tray Merlin Agent Builder. Life360 runs a consumer platform with 88 million monthly active users and a growing internal team. Finding one place for employees to ask for help without creating agent sprawl Life360, a family connection and safety company with nearly 88 million monthly active users, wanted to scale AI responsibly across IT and engineering without creating new complexity or sprawl.", "agent": "Tray AI agents", "topic": "Knowledge & Notes", "source": "Case study (Tray.ai)", "url": "https://tray.ai/customers/life360", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Tray AI agents.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/life360-unifies-ai-with-an-agent-of-agents-model-with-tray-merlin-agent-builder.html" }, { "id": "the-story-of-how-dfcu-financial-cracked-the-recruiting-code-with-ai-providing-ex", "title": "Improving interview scheduled rate to 89% with AI automation", "summary": "The story of how DFCU Financial cracked the recruiting code with AI — providing exceptional experiences and efficiency. DFCU implemented a conversational AI assistant, Olivia, to automatically handle candidate screening and Q&A, as well as scheduling all qualified candidates for interviews — all over the ease of a text conversation.", "agent": "Paradox Olivia", "topic": "Software Development", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/dfcu-financial", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/the-story-of-how-dfcu-financial-cracked-the-recruiting-code-with-ai-providing-ex.html" }, { "id": "neighborly-uses-paradox-olivia", "title": "How this home services franchisor uses Paradox’s Conversational ATS to hire better talent, faster", "summary": "The trades Neighborly implemented a first of its kind conversational ATS, powered by an AI assistant named Maya, who automatically handles the administrative hiring work like screening and scheduling applicants. ‍ Since implementing Maya, Neighborly has reduced time-to-schedule from 5 days to 9 minutes. Solution Neighborly implemented a first of its kind conversational ATS, powered by an AI assistant named Maya, who automatically handles the administrative hiring work like screening and scheduling applicants. ‍ Results Since implementing Maya, Neighborly has reduced time-to-schedule from 5 days to 9 minutes.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/neighborly", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/neighborly-uses-paradox-olivia.html" }, { "id": "the-good-care-group-uses-paradox-olivia", "title": "How this home health care company increases recruiter efficiency through AI automation", "summary": "The Good Care Group — How this home health care company increases recruiter efficiency through AI automation. Attracting the right candidates had proven difficult for The Good Care Group; they had hundreds of applications coming in every week, but most applications were from people who weren’t good fits for the position.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/the-good-care-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/the-good-care-group-uses-paradox-olivia.html" }, { "id": "royal-london-uses-paradox-olivia", "title": "How the largest mutual insurer and investment company in the U.K. innovated their scheduling with conversational AI", "summary": "Royal London — How the largest mutual insurer and investment company in the U.K. innovated their scheduling with conversational AI. The goal: meet candidates where they are and deliver a lightning-fast process to engage top talent and minimize drop-off. ‍ With Paradox’s Conversational Scheduling, Royal London now has a process that works for both candidates and recruiters.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/royal-london", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/royal-london-uses-paradox-olivia.html" }, { "id": "how-the-william-mattar-law-offices-streamline-workflows-and-improve-settlement-o", "title": "How the William Mattar Law Offices Streamline Workflows and Improve Settlement Outcomes with EvenUp", "summary": "William Mattar Law Offices Streamline Workflows — See how William Mattar Law Offices transformed their practice with EvenUp—reducing friction, maximizing impact, and deepening relationships. One Practical, Secure Generative AI That’s Built for Law Firms Tools like ChatGPT impressed Mattar early on, but the firm’s strict commitment to client confidentiality meant they couldn’t rely on public AI platforms for sensitive casework. That’s why EvenUp’s Piai™ is so powerful— HIPAA and SOC2 certified while saving Mattar significant time on every claim.", "agent": "ChatGPT", "topic": "Business & Startups", "source": "Case study (EvenUp)", "url": "https://evenuplaw.com/customers/law-offices-of-william-mattar-even-up", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-the-william-mattar-law-offices-streamline-workflows-and-improve-settlement-o.html" }, { "id": "how-the-canadian-grocery-retailer-sobeys-is-hiring-store-employees-faster-and-sa", "title": "How the Canadian grocery retailer, Sobeys, is hiring store employees faster — and saving more time — than ever", "summary": "By leveraging Sam, Sobeys has saved hiring managers hours of administrative work. Results By leveraging Sam, Sobeys has saved hiring managers hours of administrative work.", "agent": "Paradox Olivia", "topic": "Shopping", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/sobeys", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-the-canadian-grocery-retailer-sobeys-is-hiring-store-employees-faster-and-sa.html" }, { "id": "how-conversational-software-helped-pfizer-s-urgent-need-to-staff-labs-manufactur", "title": "How conversational software helped Pfizer's urgent need to staff labs, manufacturing, sales, and commercial functions", "summary": "How conversational software helped Pfizer's urgent need to staff labs, manufacturing, sales, and commercial functions. Pfizer now uses conversational software, powered by an AI assistant named Olivia, to personalize its recruiting. While traditional recruiting has seen it take at least seven days, Pfizer now schedules interviews in a median time of just 4.5 minutes.", "agent": "Paradox Olivia", "topic": "Sales & Marketing", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/pfizer", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-conversational-software-helped-pfizer-s-urgent-need-to-staff-labs-manufactur.html" }, { "id": "how-buah-cut-response-times-from-3-days-to-40-seconds-with-gorgiass-ai-agent", "title": "How buah Cut Response Times from 3 Days to 40 Seconds with Gorgias’s AI Agent", "summary": "buah — Finding a tool built specifically for customer experience. AI Agent handles repetitive inquiries instantly buah onboarded AI Agent on email and chat to speed up response and resolution times for repetitive customer inquiries. Shuffling between windows for emails, Shopify, and key ecommerce tools hindered efficiency and delayed customer response and resolution times, often taking between 3-5 days. ‍ Solution: With the help of Gorgias Services Partner, Support Coach, buah implemented Gorgias for better inbox management, AI capabilities, and customer service metrics tracking.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/buah", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-buah-cut-response-times-from-3-days-to-40-seconds-with-gorgiass-ai-agent.html" }, { "id": "unitingcare-queensland-uses-paradox-olivia", "title": "How UnitingCare Queensland streamlined their recruiting process with conversational AI, and saved thousands of dollars i", "summary": "How UnitingCare Queensland streamlined their recruiting process with conversational AI, and saved thousands of dollars in the process. BlueCare’s conversational AI assistant, Olive, engages candidates via mobile chat and handles administrative hiring tasks like screening and candidate Q&A.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/unitingcare-queensland", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/unitingcare-queensland-uses-paradox-olivia.html" }, { "id": "uob-uses-paradox-olivia", "title": "How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year", "summary": "Uob — How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year. Jonus, UOB's conversational AI assistant, automates administrative tasks for the company's recruiters. How United Overseas Bank Limited is leveraging conversational software to screen over 5,000 applications every year.", "agent": "Paradox Olivia", "topic": "Finance", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/uob", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/uob-uses-paradox-olivia.html" }, { "id": "how-the-saxton-group-uses-conversational-software-to-hire-more-mcalister-s-team-", "title": "How The Saxton Group uses conversational software to hire more McAlister's team members and spend less money", "summary": "How The Saxton Group uses conversational software to hire more McAlister's team members and spend less money. The Saxton Group implemented Paradox’s Converational ATS, powered by an AI assistant named Rachel.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/the-saxton-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-the-saxton-group-uses-conversational-software-to-hire-more-mcalister-s-team-.html" }, { "id": "how-suitshop-uses-gorgias-to-stitch-together-the-in-store-and-online-customer-ex", "title": "How SuitShop Uses Gorgias to Stitch Together The In-Store and Online Customer Experience", "summary": "SuitShop — Bridging the gap between in-store visits and online follow-ups. Instead of having employees answer these repetitive tickets, SuitShop automated these FAQs with Gorgias’s AI Agent. As customers blended in-store visits with online follow-ups—often coordinating with entire bridal parties—SuitShop needed a CX platform that could unify conversations and help its team of 30+ deliver a seamless, personalized experience across channels.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/suitshop-retail", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-suitshop-uses-gorgias-to-stitch-together-the-in-store-and-online-customer-ex.html" }, { "id": "how-stanley-steemer-used-ai-to-reduce-cost-per-hire-saving-110-000-annually", "title": "How Stanley Steemer used AI to reduce cost-per-hire, saving $110,000+ annually", "summary": "That didn’t just make communication difficult for managers — it also took a large chunk out of the company's recruiting budget. ‍ Stanley Steemer implemented Paradox's Conversational ATS, a dynamic frontline-first platform that turns job applications into two-minute conversations. That didn’t just make communication difficult for managers — it also took a large chunk out of the company's recruiting budget. ‍ Solution Stanley Steemer implemented Paradox's Conversational ATS, a dynamic frontline-first platform that turns job applications into two-minute conversations.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/stanley-steemer", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-stanley-steemer-used-ai-to-reduce-cost-per-hire-saving-110-000-annually.html" }, { "id": "sportclips-uses-paradox-olivia", "title": "How Sport Clips cultivates high-touch candidate engagement with conversational AI", "summary": "Sportclips — Over the past few years, the Sport Clips team has increasingly relied on sophisticated conversational AI — an assistant they call “Kenzie” — to immediately answer hundreds of day-to-day questions from candidates, and bring a human touch to every stage in the hiring process, 24 hours a day. Solution Over the past few years, the Sport Clips team has increasingly relied on sophisticated conversational AI — an assistant they call “Kenzie” — to immediately answer hundreds of day-to-day questions from candidates, and bring a human touch to every stage in the hiring process, 24 hours a day.", "agent": "Paradox Olivia", "topic": "Media & Content", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/sportclips", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/sportclips-uses-paradox-olivia.html" }, { "id": "southbase-construction-uses-dropbox-dash", "title": "How Southbase Construction Works Faster With Dropbox And Dropbox Dash", "summary": "Southbase Construction — Read more Pathfinders Advertising saves 750 hours with Dropbox May 14, 2026 Learn how Pathfinders Advertising used Dropbox Dash to unify search across tools, speed up project kickoffs, and save 750 hours per employee annually. Southbase uses Dropbox Dash to help construction teams find critical information faster, reduce risk, and save hours across job sites. Learn more See more customer profiles Turning live stand-up into viral comedy at scale using Dropbox June 26, 2026 How ‌Chocolate Sundaes securely stores, organizes and shares 25+ years of stand-up comedy footage—powering their viral content.", "agent": "Dropbox Dash", "topic": "Business & Startups", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/southbase-construction", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/southbase-construction-uses-dropbox-dash.html" }, { "id": "sodexo-uses-paradox-olivia", "title": "How Sodexo, one of the largest employers in the world, hired 40,000+ people in seven months with Paradox's Conversationa", "summary": "How Sodexo, one of the largest employers in the world, hired 40,000+ people in seven months with Paradox's Conversational ATS. Solution Sodexo turned to Paradox’s Conversational ATS.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/sodexo", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/sodexo-uses-paradox-olivia.html" }, { "id": "how-roompricegenie-turned-70-000-sales-calls-into-coaching-every-rep-can-use", "title": "How RoomPriceGenie turned 70,000+ sales calls into coaching every rep can use", "summary": "See how RoomPriceGenie uses Notion Workers and Custom Agents to automate sales call reviews, so every rep gets consistent feedback and managers know where to focus. by rep, market, or score to spot trends and prepare for 1:1s without listening to every call. Every eligible call becomes structured coaching data : When a new transcript is added to the database, the SDR Call Coach Custom Agent reviews it using RoomPriceGenie’s coaching rubric and adds context such as the rep’s manager, role, language, and region.", "agent": "Notion AI", "topic": "Sales & Marketing", "source": "Case study (Notion)", "url": "https://notion.com/customers/roompricegenie", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-roompricegenie-turned-70-000-sales-calls-into-coaching-every-rep-can-use.html" }, { "id": "how-rituals-cosmetics-delivers-international-concierge-customer-experiences", "title": "How Rituals Cosmetics delivers international concierge customer experiences", "summary": "Rituals Cosmetics — Rituals is a global cosmetics and lifestyle brand founded on the belief that small, intentional moments can transform everyday routines into meaningful experiences. They adopted Decagon to protect their brand while scaling customer experiences globally. After the first markets went live, Rituals expanded to deploy Ray across 19 countries and 15 languages two months later. At its busiest, Rituals handles up to 9,000 customer cases per day.", "agent": "Decagon", "topic": "Business & Startups", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/rituals", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-rituals-cosmetics-delivers-international-concierge-customer-experiences.html" }, { "id": "how-rippling-supports-many-user-types-with-decagon", "title": "How Rippling supports many user types with Decagon", "summary": "These deflection numbers continue to improve thanks to the custom workflows, API integrations, and other enhancements Decagon and Rippling have built to streamline their customer support operations. Forward-Deployed Engineering Support: With direct access to Decagon's world-class engineering team, Rippling is now able to build out custom API workflows and quickly address customer issues. With over 400,000 users to support, Rippling needed a robust AI agent solution to accurately and quickly address their users’ complex questions and situations.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/rippling", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-rippling-supports-many-user-types-with-decagon.html" }, { "id": "how-peppers-ai-agent-automates-54-of-support-and-converts-19-of-conversations", "title": "How Pepper’s AI Agent Automates 54% of Support and Converts 19% of Conversations", "summary": "Pepper’s AI Agent — Handling growing support and product questions without adding costs. The solution AI-powered product discovery, proactive engagement, and automated support that frees agents for personal fit sessions The Solution: An AI Agent capable of driving sales and automating support Pepper onboarded AI Agent, affectionately named Penelope, to its live chat and email channels. About Pepper After struggling to find great-fitting bras and realizing that others had the same issue, co-founders Jaclyn and Lia started Pepper as a Kickstarter campaign with a $10,000 goal—one that was met within just 24 hours.", "agent": "Gorgias AI Agent", "topic": "Sales & Marketing", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/pepper", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-peppers-ai-agent-automates-54-of-support-and-converts-19-of-conversations.html" }, { "id": "how-ncs-group-transformed-outdated-hiring-processes-for-a-fast-paced-consulting-", "title": "How NCS Group transformed outdated hiring processes for a fast-paced consulting organization", "summary": "How NCS Group transformed outdated hiring processes for a fast-paced consulting organization. Prior to Paradox, NCS Group contracted three employees to handle interview scheduling for 500 candidates weekly.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/ncs-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-ncs-group-transformed-outdated-hiring-processes-for-a-fast-paced-consulting-.html" }, { "id": "how-multicare-health-system-transformed-their-recruiting-process-with-automation", "title": "How MultiCare Health System transformed their recruiting process with automation and conversational event software", "summary": "How MultiCare Health System transformed their recruiting process with automation and conversational event software. MultiCare now has an AI assistant, Olivia, that automates candidate registrations, screening, and scheduling — freeing up the MultiCare team to improve the virtual interview experience.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/multicare-health-system", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-multicare-health-system-transformed-their-recruiting-process-with-automation.html" }, { "id": "johnson-controls-uses-paradox-olivia", "title": "How Johnson Controls (JCI) elevated Workday recruiting with conversational AI and improved their recruiting efforts acro", "summary": "How Johnson Controls (JCI) elevated Workday recruiting with conversational AI and improved their recruiting efforts across 150 countries. How Johnson Controls lowered candidate response time from 10 hours to 10 minutes.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/johnson-controls", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/johnson-controls-uses-paradox-olivia.html" }, { "id": "ihg-hotels-and-resorts-uses-paradox-olivia", "title": "How IHG Hotels & Resorts redefined their employee value proposition and improved their hiring process", "summary": "Ihg Hotels and Resorts — How IHG Hotels & Resorts redefined their employee value proposition and improved their hiring process. Industry Hospitality Regions Global Company Size 500,000+ Integrations Oracle Paradox Products Used Career Site Studio Conversational ATS Conversational Scheduling Challenge IHG struggled to hire during a period of shifting views on hospitality — societal views on the industry were \"flat\", and it impacted IHG's hiring and bottom line.", "agent": "Paradox Olivia", "topic": "Travel & Booking", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/ihg-hotels-and-resorts", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/ihg-hotels-and-resorts-uses-paradox-olivia.html" }, { "id": "how-heidi-scales-globally-and-saves-260-hours-a-month-with-notion-ai", "title": "How Heidi scales globally and saves 260+ hours a month with Notion AI", "summary": "Heidi scales globally and — Heidi scaled from Australia to 150+ countries in one year. Learn how the health tech company uses Notion AI and Custom Agents to save 260+ hours a month and turn documentation into a competitive advantage. Please watch it on YouTube × How Heidi scales globally and saves 260+ hours a month with Notion AI 260+ hours saved every month from automated workflows < 24 hours from concept to customer-facing prototype When Heidi, Australia's fastest-growing health tech company, expanded into 150+ countries in a single year, critical decisions started disappearing into Slack threads and time zone gaps.", "agent": "Notion AI", "topic": "Automation", "source": "Case study (Notion)", "url": "https://notion.com/customers/heidi", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-heidi-scales-globally-and-saves-260-hours-a-month-with-notion-ai.html" }, { "id": "how-geodis-americas-uses-paradox-to-hire-manufacturing-talent-quickly-and-spend-", "title": "How GEODIS Americas uses Paradox to hire manufacturing talent quickly, and spend less money doing it", "summary": "How GEODIS Americas uses Paradox to hire manufacturing talent quickly, and spend less money doing it. GEODIS Americas' manual, seasonal hiring processes across 230+ sites and eight countries couldn't keep pace with high-volume recruiting demands, forcing the company to overspend on job advertising.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/geodis-americas", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-geodis-americas-uses-paradox-to-hire-manufacturing-talent-quickly-and-spend-.html" }, { "id": "how-essentia-health-uses-ai-automation-to-reach-candidates-24-7-and-hire-more-pe", "title": "How Essentia Health uses AI automation to reach candidates 24/7 and hire more people, faster", "summary": "How Essentia Health uses AI automation to reach candidates 24/7 and hire more people, faster. Olivia creates a seamless candidate experience that is consistent with the kinds of tools candidates interact with on a daily basis.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/essentia-health", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-essentia-health-uses-ai-automation-to-reach-candidates-24-7-and-hire-more-pe.html" }, { "id": "how-duolingo-partners-with-decagon", "title": "How Duolingo Partners with Decagon", "summary": "Enter Decagon, which enabled Duolingo to streamline operations and deliver a world-class support experience for its users. The Decagon Difference In August, Duolingo began conversations with Decagon. Since its founding in 2011, Duolingo has grown to over 500 million users worldwide, with more than 8 million learners maintaining streaks of 365 days or longer. Its gamified approach—complete with streaks, leaderboards, and bite-sized lessons—has made mastering 40+ languages, from Spanish to Klingon, an enjoyable habit for millions.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/duolingo", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-duolingo-partners-with-decagon.html" }, { "id": "how-compass-group-empowers-a-small-team-of-recruiters-with-conversational-ai-alo", "title": "How Compass Group empowers a small team of recruiters with conversational AI alongside SAP SuccessFactors", "summary": "Industry Services Regions Global Company Size 500,000+ Integrations SAP Paradox Products Used Career Site Studio Conversational Apply Conversational Scheduling Conversational Events Traitify Assessments Challenge Compass Group, a global contract foodservice leader, was grappling with the challenges of high-volume hiring, a complex tech stack, and the need for more efficient candidate engagement. How Compass Group empowers a small team of recruiters with conversational AI alongside SAP SuccessFactors.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/compass-group", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-compass-group-empowers-a-small-team-of-recruiters-with-conversational-ai-alo.html" }, { "id": "how-classpass-embraces-ai-across-the-entire-customer-stack", "title": "How ClassPass embraces AI across the entire customer stack", "summary": "Our collaboration with ClassPass involved a multi-faceted approach to enhance their customer support operations: Fully Generative Customer Support Chatbot: Scalability: Decagon’s ClassPass launched a formal RFP process to evaluate the top AI customer support solutions. The ClassPass team ultimately evaluated Decagon against 12 other AI solutions. Overview ClassPass is a versatile fitness membership that offers users access to over tens of thousands of gyms, studios, and wellness experiences across more than 2,500 cities worldwide.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/classpass", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-classpass-embraces-ai-across-the-entire-customer-stack.html" }, { "id": "caitlyn-minimalist-increased-one-touch-tickets-uses-gorgias-ai-agent", "title": "How Caitlyn Minimalist Increased One-Touch Tickets by 300% and Reached a 20% Conversion Rate with AI Agent for Support a", "summary": "Caitlyn Minimalist Increased One-Touch Tickets — Managing 30,000+ monthly tickets while maintaining empathy and personalization in responses. For example, they’ve created a Guidance for when a shopper confirms their jewelry personalization details: The team constantly reviews how AI Agent uses these Guidance documents and updates them for comprehensiveness. With that comes an increase in tickets for the team to manage, reaching 30,000+ each month.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/caitlyn-minimalist", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/caitlyn-minimalist-increased-one-touch-tickets-uses-gorgias-ai-agent.html" }, { "id": "how-cabau-lifestyle-scaled-support-and-sales-amid-netflix-virality", "title": "How Cabau Lifestyle Scaled Support and Sales Amid Netflix Virality", "summary": "Cabau Lifestyle — Managing explosive global demand with a small CX team. Cabau Lifestyle also operates a wholesale branch, receiving messages from retail partners that the AI Agent correctly answers without any dedicated B2B AI training documents. The challenge Managing explosive global demand with a small CX team The Challenge: Navigating hypergrowth across international markets and channels When Cabau Lifestyle’s founder launched her Netflix reality show Yolanthe in 220 countries in summer 2025, the brand experienced explosive growth that stress-tested its small CX team.", "agent": "Gorgias AI Agent", "topic": "Sales & Marketing", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/cabau-lifestyle", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-cabau-lifestyle-scaled-support-and-sales-amid-netflix-virality.html" }, { "id": "how-botpress-used-botpress-to-12x-its-ai-support-operation", "title": "How Botpress used Botpress to 12x its AI support operation", "summary": "How Botpress Built the Helpdesk Its Own Support Team Couldn't Find Anywhere Else. rate 11x increase in AI support messages Company Botpress is an enterprise-grade AI agent platform built for customer support teams, with an AI-native helpdesk that lets Heads of Support deploy agents that resolve customer issues directly, rather than just answering questions. When Botpress needed to deploy AI agents for its own customer support, it ran into the same wall its customers hit. That investigation phase alone consumed 20 to 30 minutes per ticket. Every ticket receives an AI first response in under one minute, 24/7.", "agent": "Botpress", "topic": "Customer Support", "source": "Case study (Botpress)", "url": "https://botpress.com/customers/botpress", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Botpress.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-botpress-used-botpress-to-12x-its-ai-support-operation.html" }, { "id": "how-austin-fc-keeps-20-000-fans-connected-with-southern-hospitalitynow-powered-b", "title": "How Austin FC keeps 20,000 fans connected with Southern hospitality—now powered by Agentic AI", "summary": "See how Austin FC migrated to a new phone system to handle ticket sales, customer questions, day-to-day stadium operations, and more. The shift to Agentic AI: 24/7 answers, with guardrails and a clear handoff to humans Austin FC didn’t deploy AI just to deploy AI. In the supporter section, fans stand for the entire 90 minutes—drums pounding, songs echoing through North Austin. “For All-Star, we got over 150 calls the day of,” she says.", "agent": "Dialpad AI", "topic": "Customer Support", "source": "Case study (Dialpad)", "url": "https://dialpad.com/customers/austinfc", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Dialpad AI.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-austin-fc-keeps-20-000-fans-connected-with-southern-hospitalitynow-powered-b.html" }, { "id": "hiring-best-fit-candidates-faster-at-advantage-solutions", "title": "How Advantage Solutions increased frontline applications to hire 60,000 people in days, not weeks", "summary": "How Advantage Solutions increased frontline applications to hire 60,000 people in days, not weeks. Advantage Solutions needs to engage roughly 1,000,000 candidates annually.", "agent": "Paradox Olivia", "topic": "Business & Startups", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/advantage-solutions", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/hiring-best-fit-candidates-faster-at-advantage-solutions.html" }, { "id": "how-24hassistance-increased-nps-by-129-cut-ai-costs-in-half-and-automated-87-of-", "title": "How 24hassistance increased NPS by 129%, cut AI costs in half, and automated 87% of support queries", "summary": "Building Simon, an AI agent for first-line support Carroccia's team replaced their legacy system with Simon, an AI agent built on Botpress that handles first-line support for every 24hassistance product, 24/7. When they're done, the AI agent asks if they need anything else, and it can work through several questions in the same conversation. 1) Clarifying questions for overlapping policies Each 24hassistance product has its own knowledge base, and changing the owner on a motorcycle policy works differently than on a pet policy.", "agent": "Botpress", "topic": "Automation", "source": "Case study (Botpress)", "url": "https://botpress.com/customers/24hassistance", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Botpress.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/how-24hassistance-increased-nps-by-129-cut-ai-costs-in-half-and-automated-87-of-.html" }, { "id": "northern-health-uses-replit-agent", "title": "From zero code to complete healthcare platform: Dr. Fahim Hussain's 4-day journey with Replit Agent", "summary": "Northern Health — Dr. Fahim Hussain had zero coding experience. With Replit Agent, he built My Doctor — a complete private telemedicine platform — in just four days. Fahim Hussain's 4-day journey with Replit Agent £100,000+ annual savings 16+ apps built 4 days to create a healthcare platform Getting started Dr. The timeline was equally daunting—12 to 18 months minimum for development.", "agent": "Replit Agent", "topic": "Software Development", "source": "Case study (Replit)", "url": "https://replit.com/customers/northern-health", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Replit Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/northern-health-uses-replit-agent.html" }, { "id": "dxc-technology-redefining-software-delivery-uses-augment", "title": "From a year to 10 days: DXC redefining enterprise software delivery with Augment Code", "summary": "DXC Technology Redefining Software Delivery — As one of the AI-engineering tools used within DXC’s broader ecosystem, Augment Code has been embedded into select critical projects to cut delivery timelines from months to days, strengthen collaboration across teams, and advance a new model of agentic software engineering. Daniels and her team selected Augment Code for its ability to handle full-context engineering work — not just code completions. The results: From a year to 10 Days The environmental health and safety product that was scoped for a one-year build reached a beta-quality release in just 10 days with Augment.", "agent": "Augment", "topic": "Software Development", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/DXC-technology-redefining-software-delivery", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/dxc-technology-redefining-software-delivery-uses-augment.html" }, { "id": "mjhs-uses-paradox-olivia", "title": "Decreasing cost per applicant by 60% with virtual event hiring", "summary": "MJHS implemented their conversational AI assistant, Olivia, to handle the administrative backend of their hiring events. Solution MJHS implemented their conversational AI assistant, Olivia, to handle the administrative backend of their hiring events.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/mjhs", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/mjhs-uses-paradox-olivia.html" }, { "id": "dksh-s-strategy-to-break-the-language-barrier-provide-a-better-candidate-experie", "title": "DKSH's strategy to break the language barrier provide a better candidate experience at a global scale", "summary": "DKSH's strategy to break the language barrier provide a better candidate experience at a global scale. DKSH partnered with a conversational AI platform to create \"Genie,\" a multilingual AI assistant.", "agent": "Paradox Olivia", "topic": "Automation", "source": "Case study (Paradox)", "url": "https://paradox.ai/case-studies/dksh", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Paradox Olivia.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/dksh-s-strategy-to-break-the-language-barrier-provide-a-better-candidate-experie.html" }, { "id": "cogentrix-ai-endpoint-security-uses-an-ai-agent", "title": "Cogentrix goes from invisible AI sprawl to governed endpoints in a week", "summary": "Cogentrix AI Endpoint Security — See how Cogentrix Energy used Koi Agentic Endpoint Security to gain AI visibility in one day, remediate 129 risks and secure endpoints in one week. 645K install attempts blocked directly by the platform 129 active AI security risks successfully remediated 1 week to deploy across all endpoints and remediate critical findings CHALLENGES Governing ever-expanding AI risk with a two-person team.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Case study (Palo Alto Networks)", "url": "https://paloaltonetworks.com/customers/cogentrix-ai-endpoint-security-case-study", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/cogentrix-ai-endpoint-security-uses-an-ai-agent.html" }, { "id": "bareminerals-uses-gorgias-ai-agent", "title": "Bareminerals uses Gorgias AI Agent", "summary": "Bareminerals — Answering product questions 24/7 to turn hesitation into confidence. Manager of Ecommerce and Customer Service Operations, UK at bareMinerals The result Accurate shade matching cut returns, raised AOV, and taught human agents how to sell better The results: AOV is up, returns are down, and Shopping Assistant is the top-performing sales associate Within 30 days of launching Shopping Assistant, bareMinerals exceeded its goals and shows no signs of slowing down. Solution: bareMinerals launched Shopping Assistant to deliver instant, expert product recommendations 24/7, driving more conversions and reducing return rates.", "agent": "Gorgias AI Agent", "topic": "Customer Support", "source": "Case study (Gorgias)", "url": "https://gorgias.com/customers/bareminerals", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gorgias AI Agent.", "added": "2026-11-12", "interest": 56, "page": "https://agentsightings.com/case/bareminerals-uses-gorgias-ai-agent.html" }, { "id": "more-time-listening-less-time-typing-how-microsoft-dragon-copilot", "title": "‘More time listening, less time typing’: How Microsoft Dragon Copilot is helping UK clinicians focus on care", "summary": "A clinical AI assistant that enables clinicians to streamline clinical documentation, find information fast, and automate tasks, is now available in the UK. Written by Ian Delaney Published September 4, 2025 Category Healthcare An AI assistant that enables clinicians to streamline clinical documentation, find information fast, and automate tasks, is now available in the UK. On 4 September, Microsoft introduced Dragon Copilot to the UK’s NHS – an AI assistant for clinical workflow that blends Dragon Medical One (DMO) natural language voice dictation with the ambient listening capabilities of Dragon Ambient eXperience (DAX) Copilot.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/how-microsoft-dragon-copilot-is-helping-uk-clinicians-focus-on-care", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/more-time-listening-less-time-typing-how-microsoft-dragon-copilot.html" }, { "id": "hold-times-are-for-the-old-times-how-polyais-voice", "title": "‘Hold times are for the old times’: How PolyAI’s voice agents are reinventing customer service", "summary": "London-based PolyAI, a Cambridge University spin-out, has built voice agent technology so natural that some callers never realise they’re speaking to a machine. Written by Ben Sillis Published August 5, 2025 Category Artificial Intelligence London-based PolyAI, a Cambridge University spin-out led by dialogue-system veterans, has built technology so natural that some callers never realise they’re speaking to a machine. Today it employs almost 300 people across the UK, US, Serbia, Canada and the Philippines, and has raised more than $120 million in investment to scale-up its vision.", "agent": "PolyAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/how-polyai-voice-agents-are-reinventing-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was PolyAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hold-times-are-for-the-old-times-how-polyais-voice.html" }, { "id": "pladis-global-pladis-engaged-users-save-12-hours-a-month-on-average", "title": "pladis engaged users save 12+ hours a month on average with Microsoft 365 Copilot", "summary": "Pladis Global — Global snacking company pladis used Microsoft 365 Copilot to help engaged participants save 12+ hours a month on average, with some saving up to 20 hours. Global snacking company pladis used Microsoft 365 Copilot to help engaged participants save 12+ hours a month on average, with some saving up to 20 hours. Through its \"Steal Back 10 Hours\" program, pladis gave colleagues Microsoft 365 Copilot inside Outlook, Teams, Word, and Excel, added Power Platform agents, and drove adoption alongside partner Mindworks, delivering training and masterclasses.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27237-pladis-global-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/pladis-global-pladis-engaged-users-save-12-hours-a-month-on-average.html" }, { "id": "sdp-bsport-builds-an-agent-ready-data-stack-with-sdp", "title": "bsport builds an agent-ready data stack with SDP", "summary": "SDP — Marteau set out to build a more scalable, reliable foundation on Databricks - one that could meet bsport’s immediate modernization needs while reducing the custom infrastructure its data team would have to maintain as its use of data and AI evolved. Accelerating the move from custom infrastructure to Databricks Rather than making its platform migration dependent on a wholesale rewrite, bsport used SDP to quickly bring existing SQL transformations onto Databricks. Cutting data lag by 10x The modernization has dramatically changed how quickly bsport can make data available.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/bsport/spark-declarative-pipelines", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/sdp-bsport-builds-an-agent-ready-data-stack-with-sdp.html" }, { "id": "zencoder-unlocks-double-digit-productivity-gains-with-claude-code-sdk", "title": "Zencoder unlocks double-digit productivity gains with Claude Code SDK", "summary": "Zencoder — Read the case study to see how they build on the Claude Agent SDK. The final touch: cost-efficient access to Opus 4.1, essential for handling huge, multi-repository codebases, and Max plan subscriptions. They’re working on enhanced CI/CD integration for 24/7 autonomous development, remote agents with security-first deployment, and multi-agent pipelines for handling complex workflows.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zencoder", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/zencoder-unlocks-double-digit-productivity-gains-with-claude-code-sdk.html" }, { "id": "ai-website-builder-wix-helps-anyone-create-fully-functional-websites-in-minutes-", "title": "Wix helps anyone create fully functional websites in minutes with GPT‑4o", "summary": "This paved the way for Wix’s latest innovation: an AI website builder, powered by ChatGPT, that lets users create an entire website just by chatting with AI. ## A conversational website builder for everyone Today, Wix offers a fully-fledged [AI website builder⁠(opens in a new window)](https://www.wix.com/ai-website-builder) that makes creating a site as simple as having a conversation. “I think the biggest game-changer is the fact that you can easily create a stunning website, but you don’t need to understand layout, design, or anything to get a great working website right from the start,” says Wix’s Head of Product Yaara Asaf.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/wix", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ai-website-builder-wix-helps-anyone-create-fully-functional-websites-in-minutes-.html" }, { "id": "wipro-invests-usd-1-billion-in-ai-trains-200-000-employees", "title": "Wipro invests USD $1 Billion in AI, trains 200,000 employees on GenAI principles with Microsoft Copilot", "summary": "Artificial Intelligence (AI) has long been a focus area for Wipro, the global IT and consulting business, catalysed by a USD $1 Billion dollar investment in 2023. Today, 200,000 Wipro employees have been trained on the principles of GenAI and the organization remains committed to using the technology to help deliver value to customers faster and improve outcomes across the business.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1749551971490840608-wipro-microsoft-365-professional-services-en-india", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/wipro-invests-usd-1-billion-in-ai-trains-200-000-employees.html" }, { "id": "wiltshire-council-is-using-virtual-assistants-to-do-repetitive-payroll", "title": "Wiltshire Council is using virtual assistants to do repetitive payroll checks, so staff can focus on helping", "summary": "A council in England is using virtual assistants to check it is paying staff and schools correctly, so staff have more time to help the public. Written by Andy Trotman Published July 23, 2019 Category Smart Tech A council in England is using virtual assistants (VAs) to check it is paying staff and schools correctly. VAs are currently checking more than 43 payrolls each month, which cover schools and academies in the region as well as council staff. VAs are able to conduct checks on one payroll per minute, compared with one every 10 minutes for a member of staff.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/wiltshire-council-is-using-virtual-assistants-to-do-repetitive-payroll-checks-so-staff-can-focus-on-helping-people", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/wiltshire-council-is-using-virtual-assistants-to-do-repetitive-payroll.html" }, { "id": "why-ai-could-be-the-best-medicine-for-the-nhs", "title": "Why AI could be the best medicine for the NHS", "summary": "A ground-breaking pilot of Microsoft 365 Copilot across 90 NHS organisations has found that AI-powered administrative support could save NHS staff on average 43 minutes per staff member per day or more – that’s five weeks of time per person annually. As the NHS releases the latest results from its Microsoft 365 Copilot trial, Jacob West, Microsoft UK’s Managing Director of Healthcare and Life Sciences and a former NHS and Cabinet Office adviser, reflects on AI’s potential to deliver the biggest digital transformation in healthcare yet.", "agent": "Microsoft 365 Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/why-ai-could-be-the-best-medicine-for-the-nhs", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/why-ai-could-be-the-best-medicine-for-the-nhs.html" }, { "id": "wellstar-saw-chatbot-roi-with-moveworks-wellstar-delivers-scalable-always-on-emp", "title": "Wellstar Delivers Scalable, Always-On Employee Support With Moveworks", "summary": "Wellstar Saw Chatbot Roi With Moveworks — Result With Moveworks AI Assistant, Wellstar was able to instantly resolve over 10,000 issues and reduced manual support work. Solution: Support employees everywhere with an agentic Assistant platform In May 2020, Wellstar deployed their conversational AI Assistant, known internally as WALi, to make getting help as simple as asking a question in natural language. Result With Moveworks AI Assistant, Wellstar was able to instantly resolve over 10,000 issues and reduced manual support work.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/wellstar-saw-chatbot-roi-with-moveworks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/wellstar-saw-chatbot-roi-with-moveworks-wellstar-delivers-scalable-always-on-emp.html" }, { "id": "vodafone-to-roll-out-microsoft-365-copilot-to-68-000-employees", "title": "Vodafone to roll out Microsoft 365 Copilot to 68,000 employees to boost productivity, innovation, and quality", "summary": "Microsoft 365 Copilot embeds GenAI into Microsoft’s suite of productivity apps – Word, Excel, PowerPoint, Outlook, Teams, OneNote, OneDrive – enabling users to draft emails, analyse data, summarise meetings and documents, generate marketing content, and create imagery, among other applications. Written by Matt Wall Published 16/09/2024 Category AI Reading Time 3 minutes The generative AI (GenAI) tool will be implemented across the organisation to improve productivity, innovation, and digital efficiency further.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study", "url": "https://news.microsoft.com/source/emea/features/vodafone-to-roll-out-microsoft-365-copilot-to-68000-employees-to-boost-productivity-innovation-and-quality", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/vodafone-to-roll-out-microsoft-365-copilot-to-68-000-employees.html" }, { "id": "virgin-media-o2-launches-customer-service-ai-voice-agent", "title": "Virgin Media O2 launches customer service AI voice agent", "summary": "Virgin Media O2 — The new AI voice agent will be introduced gradually, initially supporting customers with routine broadband fault calls which represent a small proportion of total call volumes. The technology was built in partnership with Sierra, a conversational AI platform, and is designed to help customers resolve simpler issues more quickly, while ensuring human advisors can spend more time on complex or sensitive issues where their expertise and experience matter most.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/virgin-media-o2", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/virgin-media-o2-launches-customer-service-ai-voice-agent.html" }, { "id": "vera-delivers-the-best-of-both-worlds-highest-throughput-and", "title": "Vera Delivers the Best of Both Worlds: Highest Throughput and Fastest Agents", "summary": "AI agents do more than generate answers. That gives providers one CPU for a range of agent workloads, rather than having to mix and match fast and dense x86 parts to balance speed and capacity. Vera delivers industry-leading agent speed while enabling 1.6x more agents per watt versus the fastest x86 CPU.", "agent": "Custom agent", "topic": "Software Development", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/vera-cpu-highest-throughput-fastest-agents", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/vera-delivers-the-best-of-both-worlds-highest-throughput-and.html" }, { "id": "gpt-5-6-luna-v7-cuts-costs-78-while-boosting-accuracy-with-gpt-5-6-luna", "title": "V7 cuts costs 78% while boosting accuracy with GPT-5.6 Luna", "summary": "GPT-5.6 Luna — V7 Go is an agentic platform to build mission critical workflows, and organize buried context into memory that agents can query and act on. V7 Go uses GPT‑5.6 Luna to extract information from millions of files and organize it in the Context Graph, which connects entities, relationships, and cited evidence, powering MCP search and repeatable workflows that can span hundreds of steps. For Workflows, V7 Go uses GPT‑5.6 Terra and Sol for reasoning and tool use across complex, multi-step instructions that take humans dozens of hours to complete.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/v7", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gpt-5-6-luna-v7-cuts-costs-78-while-boosting-accuracy-with-gpt-5-6-luna.html" }, { "id": "utility-avoids-2k-incident-escalations-with-intelligent-grid-monitoring-utility-", "title": "Utility Avoids 2K+ Incident Escalations with Intelligent Grid Monitoring", "summary": "Utility Avoids 2K Incident Escalations With Intelligent Grid Monitoring — Built on the C3 Agentic AI Platform, eight enterprise AI applications now help the utility exceed its SMI objectives, delivering measurable improvements in reliability, operational efficiency, and customer experience. A leading energy utility used intelligent grid monitoring from C3 AI to prevent 2,000+ incident escalations and improve grid reliability. Partnership with C3 AI C3 AI unified data from over five million meters and 25 source systems, processing two billion data points daily.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (C3 AI)", "url": "https://c3.ai/customers/utility-avoids-2k-incident-escalations-with-intelligent-grid-monitoring", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/utility-avoids-2k-incident-escalations-with-intelligent-grid-monitoring-utility-.html" }, { "id": "agentforce-for-events-agent-unified-data-accelerates-sales-pipeline-after-dreamf", "title": "Unified data accelerates sales pipeline after Dreamforce.", "summary": "Agentforce For Events Agent — Cut service costs with humans & AI agents on one platform. Data 360 unified attendee profiles, enabling agentic activation via Agentforce to personalize engagement, spark product interest, and increase close rates.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-events-agent/unified-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/agentforce-for-events-agent-unified-data-accelerates-sales-pipeline-after-dreamf.html" }, { "id": "uni-presidentchainstorecorporation-uni-president-chain-store-corporation-scales-", "title": "Uni-President Chain Store Corporation scales hyper-personalized retail with Google AI", "summary": "Uni Presidentchainstorecorporation — To elevate this connection, PCSC set out to answer a daily question \"What should I eat next?\" through an intuitive generative AI assistant called the \"AI Food Passport.\" They realized that delivering an instant, personalized answer was a monumental technical challenge. Across 7,300+ stores serving nearly 20 million loyalty members, operator Uni-President Chain Store Corporation (PCSC) sits at the heart of the daily Taiwanese routines. To serve 20 million members seamlessly, we needed to eliminate data silos and scale instantly during peak hours.", "agent": "Gemini", "topic": "Sales & Marketing", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/uni-presidentchainstorecorporation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/uni-presidentchainstorecorporation-uni-president-chain-store-corporation-scales-.html" }, { "id": "uchicago-medicine-data-360-implementation-uchicago-medicine-shares-three-data-36", "title": "UChicago Medicine shares three Data 360 segmentation tips to get it right with fast ROI.", "summary": "Uchicago Medicine Data 360 Implementation — These segments are now activated through tailored outreach in Agentforce Marketing across email, ads, social, and phone to deliver personalized, proactive healthcare across hundreds of thousands of patients. With Data 360 and Agentforce, the nonprofit hospital is improving care and expanding access. Under the customer profile it shows suggestions for the next best actions and to the right shows an email reminder to schedule a yearly screening.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/uchicago-medicine-data-360-implementation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/uchicago-medicine-data-360-implementation-uchicago-medicine-shares-three-data-36.html" }, { "id": "tripadvisor-stood-up-an-ai-voice-agent-in-the-time", "title": "Tripadvisor stood up an AI Voice Agent in the time most companies spend on vendor selection", "summary": "Tripadvisor deployed Vesper, a voice AI agent on CXone and NiCE Cognigy, in a single travel season, with sentiment scores above human agents. With a January 1, 2026 contract effective date and a summer peak deadline that could not move, Tripadvisor set out to deploy a production-grade AI voice agent in a single travel season. Peer-tested against a comparable build at a leading global technology platform, Tripadvisor’s first iteration was assessed as exceeding what a 45-person team had reached in eighteen months.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/tripadvisor", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/tripadvisor-stood-up-an-ai-voice-agent-in-the-time.html" }, { "id": "thin-light-and-built-for-everything-nvidia-rtx-spark-windows", "title": "Thin, Light and Built for Everything: NVIDIA RTX Spark Windows Laptops Gain New Models, Agent Tools and Games", "summary": "These models support local workflows such as agents running in Hermes Agent, Pi and OpenClaw to triage inboxes and manage calendars, read documents and app screens, transcribe and translate speech, answer spoken questions about handwritten math, and route support tickets or voice requests. These powerful systems combine an NVIDIA Blackwell RTX GPU and an NVIDIA Grace CPU in a single superchip with up to 128GB of unified […] NVIDIA RTX Spark powers thin and light laptops built for everything that developers, creators and gamers do.", "agent": "NVIDIA NIM", "topic": "Customer Support", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/local-ai-rtx-spark-laptops-updates-models-agents-games", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was NVIDIA NIM.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/thin-light-and-built-for-everything-nvidia-rtx-spark-windows.html" }, { "id": "the-best-customer-engagement-software-in-2026", "title": "The best customer engagement software in 2026", "summary": "For example, you can create a workflow that uses AI to analyze incoming tickets, tag them by urgency and sentiment, route high-priority issues to senior agents, and escalate unresolved cases after a set timeframe. Breeze Copilot acts as an in-app assistant that can help draft responses, summarize customer conversations, and build workflows . I once let a gym membership quietly renew for two years because canceling required a phone call, and I am a millennial who would rather pay $20 a month than speak to another human being on the phone.", "agent": "Agentforce", "topic": "Customer Support", "source": "Blog (Zapier)", "url": "https://zapier.com/blog/customer-engagement-software", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/the-best-customer-engagement-software-in-2026.html" }, { "id": "national-football-league-the-nfl-modernizes-game-day-operations-with-microsoft-c", "title": "The NFL modernizes game-day operations with Microsoft Copilot Studio and Power Platform", "summary": "National Football League — The platform has helped save the Game Ops team between 8-12 hours a week in data entry and report generation and provides a structured data database for more informed policy making. AI-powered Game Ops Dashboard saves 8-12 hours a week in data entry and report generation time. The platform has helped save the Game Ops team between 8-12 hours a week in data entry and report generation and provides a structured data database for more informed policy making.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26767-national-football-league-microsoft-copilot-studio", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/national-football-league-the-nfl-modernizes-game-day-operations-with-microsoft-c.html" }, { "id": "the-adecco-group-accelerates-recruitment-worldwide-as-an-agentic-enterprise", "title": "The Adecco Group accelerates recruitment worldwide as an Agentic Enterprise", "summary": "Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting. The Adecco Group accelerates recruitment worldwide as an Agentic Enterprise Learn how the Adecco Group uses Data 360 and Agentforce to accelerate hiring, prescreen candidates, and deliver real-time insights for faster, smarter recruiting.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/the-adecco-group", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/the-adecco-group-accelerates-recruitment-worldwide-as-an-agentic-enterprise.html" }, { "id": "elevenagents-telus-digital-cut-early-cancellations-by-more-than-half-with", "title": "TELUS Digital cut early cancellations by more than half with ElevenAgents", "summary": "TELUS Digital uses ElevenAgents to call new internet customers in their first 90 days, cutting early cancellations by more than half TELUS Digital is a global technology service provider and a business entity of TELUS, one of Canada’s largest communications companies, with C$20 billion in annual revenue and 21 million customer connections. Using ElevenAgents, TELUS Digital built an outbound voice agent for its customers, welcoming new home internet customers in their first 90 days.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/telus-digital-early-cancellations", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/elevenagents-telus-digital-cut-early-cancellations-by-more-than-half-with.html" }, { "id": "tamm-ai-assistant-transforming-government-services-in-abu-dhabi-with", "title": "TAMM AI Assistant: Transforming Government Services in Abu Dhabi with LangChain and LangGraph\"", "summary": "At the core of this transformation is the AI-powered TAMM Assistant, which has become a game-changer in service delivery. 0:00 /1:521× TAMM’s AI Assistant goes beyond answering questions – it proactively anticipates customer needs, performs personalised tasks, automates service execution, and generates actionable insights to create a seamless government experience. Built on LangChain and LangGraph, this advanced system is a major step forward in enhancing citizen engagement and optimising government services.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-abu-dhabi-government", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/tamm-ai-assistant-transforming-government-services-in-abu-dhabi-with.html" }, { "id": "stubhub-transforms-live-event-ticketing-with-claude", "title": "StubHub transforms live event ticketing with Claude", "summary": "StubHub cut support wait times from 20 minutes to seconds. Selecting Claude through data-driven testing StubHub’s decision to build with Claude came from data-driven results. These tasks previously took 20 minutes and required multiple calls,” Addison shared.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/stubhub", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/stubhub-transforms-live-event-ticketing-with-claude.html" }, { "id": "steno-helps-attorneys-find-the-critical-insights-in-legal-transcripts", "title": "Steno helps attorneys find the critical insights in legal transcripts with Claude", "summary": "Steno — Read the case study to see how they build on the Claude Platform. Case study | Claude Platform Steno helps attorneys find the critical insights in legal transcripts with Claude Try Claude Industry: Legal Company size: Small Product: Claude Platform Location: North America 1200+ law firms using Steno services 200K context window enabled transcript analysis Steno uses Claude 3 Opus to streamline deposition preparation for attorneys. Steno helps 1,200+ law firms analyze legal transcripts faster.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/steno", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/steno-helps-attorneys-find-the-critical-insights-in-legal-transcripts.html" }, { "id": "stampli-cuts-launch-hours-by-68-using-chatgpt-work", "title": "Stampli cuts launch hours by 68% using ChatGPT Work", "summary": "That launch is the clearest example of a pattern that runs through Stampli’s product marketing team every day: using ChatGPT Work and Codex together to keep product knowledge current, surface business insights, and move ideas to market faster. > “Codex shortens the distance between a customer’s need, our team’s response, and real learnings from usage. Agents connected to the company’s source of truth can produce material for the website and social channels. With OpenAI tools, they compressed an estimated 243 hours of production work into about 77, while keeping full human review and final approval on everything customer-facing.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/stampli", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/stampli-cuts-launch-hours-by-68-using-chatgpt-work.html" }, { "id": "stairwell-protects-companies-from-sophisticated-cybersecurity-threats-with-claud", "title": "Stairwell protects companies from sophisticated cybersecurity threats with Claude", "summary": "Stairwell processes 40,000+ characters of security data at once. With Claude, Stairwell: Processes security data with 40,000+ characters Analyzes complex security data with minimal prompt engineering Converts technical security findings into clear, actionable insights for teams of all experience levels Understanding modern cybersecurity challenges Organizations face a new breed of cyber threats. “We used to produce a list of results that only an expert in security with 20 years of experience could understand.", "agent": "Claude Cowork", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/stairwell", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/stairwell-protects-companies-from-sophisticated-cybersecurity-threats-with-claud.html" }, { "id": "stadtwerke-bonn-using-appian-s-process-mining-capabilities-to-accelerate-savings", "title": "Stadtwerke Bonn: Using Appian's Process Mining Capabilities to Accelerate Savings and Process Improvements", "summary": "UiPath: Modernizing the Enterprise You Already Have with an AI Automation Platform Why 'East Coast AI' Is Winning the Corporate Tech Race - and How Your Company Can Embrace It, Inc. Appian Awarded $2.036 Billion in Lawsuit Against Pegasystems Hot Topics AI Agents Bringing AI to Work AI Adoption in the Enterprise Process Orchestration Data Fabric Process Automation Popular Blogs Generative AI vs LLMs: What's the Difference? Read how Stadtwerke Bonn used Appian's process mining capabilities to deliver faster operations for employees and customers and automate manual tasks in their meter-to-cash (M2C) process.", "agent": "UiPath", "topic": "Software Development", "source": "Case study (Appian)", "url": "https://appian.com/resources/case-studies/stadtwerke-bonn", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/stadtwerke-bonn-using-appian-s-process-mining-capabilities-to-accelerate-savings.html" }, { "id": "mrbeast-slackbot-guided-players-through-mrbeasts-complex-puzzles", "title": "Slackbot guided players through MrBeast’s complex puzzles.", "summary": "Mrbeast — Over 1 million players tested ideas and refined theories with Slackbot’s help – without the AI agent ever giving away the answer. Over 1 million players tested ideas and refined theories with Slackbot’s help – without the AI agent ever giving away the answer.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mrbeast/slackbot-guiding-players", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mrbeast-slackbot-guided-players-through-mrbeasts-complex-puzzles.html" }, { "id": "skilling-up-empowering-everyone-to-flourish-in-the-era-of", "title": "Skilling up: Empowering everyone to flourish in the era of agentic AI", "summary": "Now individuals and organisations across the public and private sectors are routinely interacting with Microsoft Copilot using natural language to help summarise meetings and documents, draft emails and reports, and generally remove much of the digital drudgery that has previously slowed us down. And now, we’re already entering the era of agentic AI – Copilot agents that we can instruct to perform automated tasks that radically boost our productivity and the quality of the insights we can derive from vast quantities of data.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/skilling-up-empowering-everyone-to-flourish-in-the-era-of-agentic-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/skilling-up-empowering-everyone-to-flourish-in-the-era-of.html" }, { "id": "singular-bank-helps-bankers-move-fast-with-chatgpt-and-codex", "title": "Singular Bank helps bankers move fast with ChatGPT and Codex", "summary": "Singular Bank, a private bank based in Madrid, built Singularity—an internal assistant powered by ChatGPT and Codex—that helps bankers analyze portfolios in real time, prepare for meetings, and generate compliant follow-up communications. Across the team, bankers save 60–90 minutes per day and spend more time advising clients instead of preparing materials.", "agent": "ChatGPT", "topic": "Finance", "source": "Case study (OpenAI)", "url": "https://openai.com/index/singular-bank", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/singular-bank-helps-bankers-move-fast-with-chatgpt-and-codex.html" }, { "id": "schoolai-builds-an-ai-platform-that-empowers-teachers", "title": "SchoolAI builds an AI platform that empowers teachers", "summary": "In 2013, Caleb Hicks, now founder and CEO of SchoolAI, taught nearly 300 students a day. He knew the top and bottom 20 percent well, but the middle 80 percent often slipped by unseen.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Case study (OpenAI)", "url": "https://openai.com/index/schoolai", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/schoolai-builds-an-ai-platform-that-empowers-teachers.html" }, { "id": "agentic-automation-schnellecke-logistics-pioneers-esg-reporting-with-agentic-aut", "title": "Schnellecke Logistics pioneers ESG reporting with agentic automation", "summary": "Agentic Automation — During a joint onsite hackathon with UiPath and Brighten Consulting in Wolfsburg, Schnellecke built a multi-agent prototype in just 1.5 days. Discover how Schnellecke evolved from RPA to agentic automation to streamline complex ESG reporting, consolidating 80–100 invoice formats across 12 countries, eliminating errors and scaling efficiency. Consolidating data from 80–100 invoice formats across 12 countries had been slow, error-prone, and difficult to scale.", "agent": "UiPath", "topic": "Finance", "source": "Case study (UiPath)", "url": "https://uipath.com/resources/automation-case-studies/schnellecke-logistics-pioneers-esg-reporting-with-agentic-automation", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/agentic-automation-schnellecke-logistics-pioneers-esg-reporting-with-agentic-aut.html" }, { "id": "guild-scaling-talent-mobility-with-governed-ai-and-agent-bricks", "title": "Scaling talent mobility with governed AI and Agent Bricks", "summary": "Guild uses Databricks to build governed AI agents that accelerate decisions, improve productivity, and drive workforce transformation. By building Catalog Atlas on Databricks AI and Agent Bricks, Guild created an enterprise-grade, domain-specific agent that acts as the authoritative source of program information.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/guild", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/guild-scaling-talent-mobility-with-governed-ai-and-agent-bricks.html" }, { "id": "sammons-financial-group-gives-callers-on-demand-account-support-with-agentforce", "title": "Sammons Financial Group gives callers on-demand account support with Agentforce", "summary": "Sammons Financial Group uses Agentforce Voice with Agentforce Financial Services to resolve calls 24/7, saving rep time and giving customers faster answers. Sammons Financial Group gives callers on-demand account support with Agentforce Sammons Financial Group uses Agentforce Voice with Agentforce Financial Services to resolve calls 24/7, saving rep time and giving customers faster answers.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sammons-financial-group", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/sammons-financial-group-gives-callers-on-demand-account-support-with-agentforce.html" }, { "id": "saastr-turns-inbound-into-a-2-5m-pipeline-engine-with-piper", "title": "SaaStr Turns Inbound Into a $2.5M Pipeline Engine with Piper the AI SDR Agent", "summary": "See how SaaStr hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers SaaStr Turns Inbound Into a $2.5M Pipeline Engine with Piper the AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/saastr", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/saastr-turns-inbound-into-a-2-5m-pipeline-engine-with-piper.html" }, { "id": "stadler-reshapes-knowledge-work-at-a-230-year-old-company", "title": "STADLER reshapes knowledge work at a 230-year-old company", "summary": "\"We moved from needing half a day to get a decent first version to having a solid draft in 20 minutes—and then improving it,\" says Julia Stadler. > “ChatGPT isn’t just a writing tool—it’s a thinking partner that helps structure ideas and accelerate how we work.” —Dr. STADLER is a family-owned company with more than 230 years of history, specializing in automated waste sorting plants for the global recycling industry. With over 650 employees operating worldwide, the company plays a critical role in helping countries advance their sustainability and circular economy goals.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/stadler", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/stadler-reshapes-knowledge-work-at-a-230-year-old-company.html" }, { "id": "rolls-royce-using-ai-agents-to-help-keep-more-aircraft-flying", "title": "Rolls-Royce using AI agents to help keep more aircraft flying for longer", "summary": "This is the huge challenge Rolls-Royce is tackling with an agentic AI system it calls Optimiser, built with Microsoft. These engines are highly complex machines, made up of around 30,000 parts, with scores of sensors monitoring 100 parameters every 1.6 seconds, explains Matt Ley, Director of Engineering, Technology & Safety in Rolls-Royce’s Civil Aerospace division. Aircraft engines are highly complex machines with up to 30,000 parts “We have to weigh up capacity, capability, regulatory approvals and geographical challenges with logistics,” he says.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/rolls-royce-using-ai-agents-to-help-keep-more-aircraft-flying-for-longer", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/rolls-royce-using-ai-agents-to-help-keep-more-aircraft-flying.html" }, { "id": "rising-academies-chatbot-tutors-reach-150-000-students-across-sub-saharan-africa", "title": "Rising Academies’ chatbot tutors reach 150,000+ students across Sub-Saharan Africa with Claude", "summary": "Rising Academies — Read the case study to see how they build on the Claude Platform. Achieved a 0.3 standard deviation effect size in learning outcomes, equivalent to accelerating a year’s worth of learning Provided teachers with 24/7 access to curriculum support and subject matter expertise Creating accessible education solutions through widely available mobile technology Rising Academies was founded in Sierra Leone in 2014. School-based studies by researchers from the University of Oxford and JPAL show Rori producing a 0.3 standard deviation effect in math learning—accelerating progress beyond a typical school year.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rising-academies", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/rising-academies-chatbot-tutors-reach-150-000-students-across-sub-saharan-africa.html" }, { "id": "refined-customer-experience-at-a-major-us-electrical-and-gas-utility-refined-cus", "title": "Refined Customer Experience at a Major U.S. Electric and Gas Utility", "summary": "Refined Customer Experience At A Major Us Electrical And Gas Utility — Built on the C3 Agentic AI Platform, the applications allow the utility company to view and report on customer data across its utilities for the first time, enabling the company to achieve energy efficiency goals. The company selected the C3 Agentic AI Platform and deployed it in 2015 to provide a compelling self-service experience that gives 4 million customers increased transparency, simplicity, and control. Value-Driven Benefits $150M Per year estimated economic benefit to the company and its customers Overview A major U.S.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (C3 AI)", "url": "https://c3.ai/customers/refined-customer-experience-at-a-major-us-electrical-and-gas-utility", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/refined-customer-experience-at-a-major-us-electrical-and-gas-utility-refined-cus.html" }, { "id": "virgin-money-redi-set-go-virgin-money-delivers-exceptional-customer-experiences-", "title": "Redi, set, go: Virgin Money delivers exceptional customer experiences with Microsoft Copilot Studio", "summary": "Virgin Money — One way in which the brand innovates to deliver exceptional customer experiences is through its award-winning virtual assistant, built using end-to-end Microsoft technologies, including Copilot Studio, paired with Microsoft Dynamics 365 Customer Service for managing the omnichannel customer experience. One way in which the brand innovates to deliver exceptional customer experiences is through its award-winning virtual assistant, built using end-to-end Microsoft technologies, including Copilot Studio, paired with Microsoft Dynamics 365 Customer Service for managing the omnichannel customer experience.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1795836141096013038-virgin-money-dynamics-365-customer-service-banking-and-capital-markets-en-united-kingdom", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/virgin-money-redi-set-go-virgin-money-delivers-exceptional-customer-experiences-.html" }, { "id": "codex-rakuten-fixes-issues-twice-as-fast-with-codex", "title": "Rakuten fixes issues twice as fast with Codex", "summary": "That’s why Yusuke Kaji, General Manager of AI for Business at Rakuten, has spent the past year pushing agentic workflows deeper into how teams plan, build, and validate software. [Codex⁠⁠](https://openai.com/codex/)—the coding agent from OpenAI—has become a core part of Rakuten’s engineering stack, especially where the company needs to move faster without compromising security.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/rakuten", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/codex-rakuten-fixes-issues-twice-as-fast-with-codex.html" }, { "id": "radisson-hotel-group-brings-hotel-discovery-into-chatgpt", "title": "Radisson Hotel Group brings hotel discovery into ChatGPT", "summary": "Through its partnership with Accenture Song, Radisson Hotel Group is using OpenAI technology to reach guests earlier in that planning journey. The [Radisson Hotels ChatGPT plugin⁠(opens in a new window)](https://chatgpt.com/plugins/plugin_asdk_app_6a9a8d3450b88191835993047364a53b) helps travelers compare hotels and explore travel options through an interactive experience, and early results show booking conversion approximately 1.5 times that of Radisson’s organic search.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/radisson", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/radisson-hotel-group-brings-hotel-discovery-into-chatgpt.html" }, { "id": "rbc-wealth-management-increases-advisor-selling-capacity-with-agentforce", "title": "RBC Wealth Management increases advisor selling capacity with Agentforce.", "summary": "Rbc Wealth Management — Unified data and AI agents power fast responses, personalized advice, and strong relationships. RBC Wealth Management increases advisor selling capacity with Agentforce. With just a click, an advisor can ask Knowledge Pro a complex question like, “Does this client’s portfolio align with their low-risk appetite?” — and Agentforce handles the heavy lifting. Behind the scenes, Agentforce sends each question through a secure Anthropic LLM to understand what’s being asked and responds by reasoning across unified data in Data 360.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rbc-wealth-management", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/rbc-wealth-management-increases-advisor-selling-capacity-with-agentforce.html" }, { "id": "qualified-health-and-the-university-of-texas-system-use-claude", "title": "Qualified Health and the University of Texas System use Claude to identify patients who need life-saving care", "summary": "Qualified Health — Read the case study to see how they build on the Claude Platform. Claude powers population-scale patient identification Qualified Health built an AI platform with Claude Sonnet 4.5 to help health systems identify patients who qualify for proven, evidence-based interventions at population scale. Qualified Health screens a 2M-patient population for life-saving care. In Texas, an estimated 4–6 million patients qualify for evidence-based interventions each year and never get identified—resulting in preventable deaths, avoidable complications, and growing strain on the healthcare system.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/qualified-health", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/qualified-health-and-the-university-of-texas-system-use-claude.html" }, { "id": "qatar-charity-uses-copilot-studio", "title": "Qatar Charity uses Copilot Studio", "summary": "In response, Qatar Charity used INNOV8 for Copilot Studio from Netways to implement a solution that leverages Microsoft Azure, Dynamics 365, and AI. As a result, Qatar Charity significantly reduced its average handle time by 30 percent, increased customer satisfaction by 25 percent, and achieved a 40 percent reduction in IT maintenance costs, markedly enhancing its operational efficiency and ability to serve communities effectively.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19063-qatar-charity-azure", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/qatar-charity-uses-copilot-studio.html" }, { "id": "prosper-global-accelerates-global-humanitarian-response-to-community-feedback-wi", "title": "Prosper Global accelerates global humanitarian response to community feedback with Claude", "summary": "Prosper Global teams saved 540+ hours in a single month during a 13-team pilot. Read more “The work that Claude has enabled just wouldn’t have been possible before.” Emily Joy, Director, Prosper Global corporate partnerships The outcome A week of analysis in about an hour CARM team members report that feedback analysis that used to take up to a week now takes about an hour, and a report that took 8 hours to produce now takes 30 minutes.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/prosper-global", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/prosper-global-accelerates-global-humanitarian-response-to-community-feedback-wi.html" }, { "id": "promegas-top-down-adoption-of-chatgpt-accelerates-manufacturing-sales-and-market", "title": "Promega’s top-down adoption of ChatGPT accelerates manufacturing, sales, and marketing", "summary": "“AI works perfectly with this vision, helping people to see more of what they can do.” ## Expanding ideation org-wide with OpenAI Promega’s journey with OpenAI began when Poncho Meisenheimer, VP of Research and Development, introduced Linton to ChatGPT. Linton immediately recognized its potential to help employees manage the company’s thousands of products and over 60,000 accounts: “I could envision our team co-creating with ChatGPT, using it as a coach, expert, or an extra set of hands to complete projects more efficiently,” he said.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/promega", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/promegas-top-down-adoption-of-chatgpt-accelerates-manufacturing-sales-and-market.html" }, { "id": "procore-utilizes-the-power-of-the-platform-with-atlassians-system", "title": "Procore utilizes the power of the platform with Atlassian’s System of Work and Rovo", "summary": "Solution: Procore built a unified System of Work in Atlassian Cloud: a software catalog in Compass, Teamwork Collection for work tracking, documentation, and async video communication, a company-wide roadmap in Jira Product Discovery, and incident management in Jira Service Management. In 150 countries, construction teams use Procore to manage over 3 million projects.", "agent": "Atlassian Rovo", "topic": "Sales & Marketing", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/procore", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/procore-utilizes-the-power-of-the-platform-with-atlassians-system.html" }, { "id": "ai-agents-proactive-patient-communication-with-ai-agents", "title": "Proactive patient communication with AI Agents", "summary": "VGM uses proactive AI agents to automate patient communication, coordinating appointments and transport. In order to streamline patient communication, VGM launched proactive AI agents. $1.5M OPEX Savings 9 out of 10 customer satisfaction score 30 Coordinators reassigned to revenue generating value-add tasks Watch their success story! After launching all journeys in one quarter, the solution reached its operational target within 4 months — months ahead of schedule.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/vgm-group", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ai-agents-proactive-patient-communication-with-ai-agents.html" }, { "id": "premera-blue-cross-makes-ai-mainstream-with-copilot-and-copilot", "title": "Premera Blue Cross makes AI mainstream with Copilot and Copilot Studio", "summary": "Premera Blue Cross paired Microsoft 365 Copilot and Copilot Studio with training and governance (Data, AI and Ethics Committee), shifting from an “office of no” to an “office of how” and enabling teams to build agents where they already work. A contract workflow fell from 30–45 minutes to about three.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26405-premera-blue-cross-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/premera-blue-cross-makes-ai-mainstream-with-copilot-and-copilot.html" }, { "id": "chatgpt-plex-coffee-delivers-fast-personal-service-with-chatgpt", "title": "Plex Coffee delivers fast, personal service with ChatGPT", "summary": "The team enabled the Notion connector, which lets ChatGPT answer with context from your Notion files and wikis, so that the staff could simply ask for what they needed in natural language. Branded “plex” cups line the shelves behind them.](https://images.ctfassets.net/kftzwdyauwt9/1FUBSKXyZRBz54w7c2nJUV/3144b04e4c23588dcd6b0466ccb73caf/Plex_1.png?w=3840&q=90&fm=webp) ![Image 2: Close-up of a person holding a plastic cup of iced coffee with the word “plex” in green lettering on the cup.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Case study (OpenAI)", "url": "https://openai.com/index/plex-coffee", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/chatgpt-plex-coffee-delivers-fast-personal-service-with-chatgpt.html" }, { "id": "philippine-airlines-ai-voice-agent-answers-in-english-tagalog-and", "title": "Philippine Airlines’ AI voice agent answers in English, Tagalog, and Taglish — the way its callers actually", "summary": "A hotline that speaks the way customers actually speak Sierra, deployed with ibex 4.7 out of 5, in three languages What’s next Industry Travel & hospitality Philippine Airlines (PAL) carries millions of passengers a year across a domestic and international network, and its contact center handles close to two million inbound calls annually. Sierra, deployed with ibex Working with ibex, its long-standing BPO partner, PAL launched a Sierra voice agent on three Philippine hotlines in April 2026. It answers from more than 1,400 knowledge sources and hands off cleanly to live agents with full conversation context when a caller needs a person.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/philippine-airlines", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/philippine-airlines-ai-voice-agent-answers-in-english-tagalog-and.html" }, { "id": "chatgpt-personalizing-education-with-chatgpt", "title": "Personalizing education with ChatGPT", "summary": "Today, ASU is enhancing educational outcomes by integrating [ChatGPT Edu⁠(opens in a new window)](https://chatgpt.com/business/education?openaicom-did=bc8c8a8e-20b2-4fdf-ae3a-0e6415928845&openaicom_referred=true) into projects across teaching, research, and operations. “Essential to ASU’s success is that we use technology, and now AI, to deliver lifelong learning and to drive human potential.” By bringing ChatGPT into higher education, ASU is setting a new precedent for universities to enhance learning, creativity, and student outcomes while remaining committed to leading in innovation and responsible use of technology.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/asu", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/chatgpt-personalizing-education-with-chatgpt.html" }, { "id": "25k-akzonobel-employees-are-leveraging-moveworks-painting-a-smarter-enterprise-2", "title": "Painting a smarter enterprise: 25,000+ employees adopt agentic AI at AkzoNobel", "summary": "25K Akzonobel Employees Are Leveraging Moveworks — Solution: Xara, a Moveworks Agentic AI Assistant, delivers the answer In AkzoNobel evaluated four other vendors before selecting Moveworks for its agentic AI capabilities, integrations, scalability, and enterprise-grade security. “The native skills, security compliance, and solid encryption process of the Moveworks AI Assistant are incredible.” In December 2023, AkzoNobel launched Xara, its AI Assistant, powered by an agentic Reasoning Engine that leverages the most advanced and latest large language models (LLMs) to understand complex requests, plan intelligently, and take action.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/25k-akzonobel-employees-are-leveraging-moveworks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/25k-akzonobel-employees-are-leveraging-moveworks-painting-a-smarter-enterprise-2.html" }, { "id": "pldt-turns-manual-effort-into-intelligent-action-with-agentic-ai", "title": "PLDT turns manual effort into intelligent action with agentic AI built on UiPath", "summary": "Discover how PLDT uses UiPath AI agents, Agent Builder, Robots, and Integration Service to automate work, save thousands of hours, and free teams for higher-value tasks. AI agents created with Agent Builder in UiPath Studio, equipped with UiPath Robots as their tools and connected to platforms like Microsoft Outlook and SharePoint through UiPath Integration Services – save tens of thousands of hours annually and free teams for higher-value work.", "agent": "UiPath", "topic": "Customer Support", "source": "Case study (UiPath)", "url": "https://uipath.com/resources/automation-case-studies/pldt-transforms-operations-with-agentic-ai-built-on-uipath", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/pldt-turns-manual-effort-into-intelligent-action-with-agentic-ai.html" }, { "id": "oxfordshire-county-council-breaks-down-silos-with-microsoft-copilot", "title": "Oxfordshire County Council breaks down silos with Microsoft Copilot", "summary": "Oxfordshire County Council is keeping AI adoption excitement high, whilst driving greater ROI. As it strives to become a digitally-led local government organisation, Oxfordshire County Council sees generative AI as a key enabler. Managers and practitioners have collectively saved 25,200 hours as a result. The hiring processes are now 8,000 hours faster each year.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25610-oxfordshire-county-council-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/oxfordshire-county-council-breaks-down-silos-with-microsoft-copilot.html" }, { "id": "storeease-one-agent-every-door-how-storeease-turns-moments-of-need", "title": "One agent, every door: how StoreEase turns moments of need into loyalty that lasts.", "summary": "How Amber, StoreEase’s AI agent built on Sierra, delivers 24/7 service across every channel. That’s the bet StoreEase has built its business on, and the numbers back it up: customers on StoreEase-managed facilities stay 1.4x longer and have nearly twice the lifetime value of the industry norm. On the phone, Amber is there 24 hours a day, no voicemail and no “please call back during office hours.” On the web, an Ease Web Assistant handles the customers who’d rather self-serve online.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/storeease", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/storeease-one-agent-every-door-how-storeease-turns-moments-of-need.html" }, { "id": "novo-transforms-patient-care-with-agentic-ai", "title": "Novo Transforms Patient Care With Agentic AI", "summary": "Novo unified its commercial data on Snowflake for 40,000 users and 2,000 researchers, and is building conversational agents for its BI systems. Title: Novo Transforms Patient Care With Agentic AI URL Source: http://snowflake.com/en/customers/all-customers/video/novo Final URL: https://www.snowflake.com/en/customers/all-customers/video/novo/ Markdown Content: [Skip to content](https://www.snowflake.com/en/customers/all-customers/video/novo/#responsive-grid-main-content) Expedition.", "agent": "Snowflake Cortex", "topic": "Sales & Marketing", "source": "Case study (Snowflake)", "url": "https://snowflake.com/en/customers/all-customers/video/novo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Snowflake Cortex.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/novo-transforms-patient-care-with-agentic-ai.html" }, { "id": "northwell-health-cloud-hcm-northwell-health-extends-hr-support-around-the-clock", "title": "Northwell Health extends HR support around the clock", "summary": "Northwell Health Cloud Hcm — Using Oracle Digital Assistant for HCM, the organization developed AskHR, which now gives team members answers to routine questions on their mobile devices and desktops. Northwell later began adding Oracle AI agents that work behind the AskHR experience, using the HR processes and data in Oracle Fusion Cloud HCM to handle more complex requests in areas where team members need the most support. With Oracle’s AI, we're doing things that we hadn’t been able to do a year before.", "agent": "Oracle AI", "topic": "Customer Support", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/northwell-health-cloud-hcm", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/northwell-health-cloud-hcm-northwell-health-extends-hr-support-around-the-clock.html" }, { "id": "netomis-lessons-for-scaling-agentic-systems-into-the-enterprise", "title": "Netomi’s lessons for scaling agentic systems into the enterprise", "summary": "Enterprises expect AI agents to handle messy workflows reliably, honor policies by default, operate under heavy load, and show their work. [Netomi⁠⁠(opens in a new window)](https://www.netomi.com/) builds systems that meet that high bar, serving Fortune 500 customers like United Airlines and DraftKings. DraftKings, for instance, regularly stress-tests this model, with traffic during major sporting events spiking above 40,000 concurrent customer requests per second.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/netomi", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/netomis-lessons-for-scaling-agentic-systems-into-the-enterprise.html" }, { "id": "nvidia-isaac-ros-5-0-advances-agentic-open-source-robotics-development", "title": "NVIDIA Isaac ROS 5.0 Advances Agentic, Open Source Robotics Development", "summary": "NVIDIA Isaac ROS 5.0 — a collection of GPU-accelerated packages built on ROS, released today at the ROSCon conference in Toronto, Canada — helps humans and AI agents build robots together. The release introduces new agentic workflows and platform support to help developers build, customize and deploy robotics applications faster. NVIDIA Isaac ROS brings NVIDIA accelerated computing, physical AI models and production-ready libraries to the nearly 1.3 million ROS users, helping developers build high-performance robotics applications using free, familiar, open source tools.", "agent": "NVIDIA NIM", "topic": "Sales & Marketing", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/isaac-ros-5-0-agentic-open-source-robotics", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was NVIDIA NIM.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/nvidia-isaac-ros-5-0-advances-agentic-open-source-robotics-development.html" }, { "id": "codex-ntt-data-group-cuts-incident-analysis-to-30-minutes-with", "title": "NTT DATA Group cuts incident analysis to 30 minutes with Codex", "summary": "Codex — To support this transformation, NTT DATA Group rolled out ChatGPT Enterprise across the company and introduced programs that help employees make AI part of their daily work. Teams across technical and nontechnical roles now use AI not only to explore ideas through conversation, but also to carry out clearly defined tasks. ## Companywide ChatGPT Enterprise adoption creates the foundation for Codex After beginning a global strategic partnership with OpenAI in May 2025, NTT DATA Group moved to deploy ChatGPT Enterprise across the company. Building on that foundation, the company has expanded Codex to approximately 9,000 employees.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ntt-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/codex-ntt-data-group-cuts-incident-analysis-to-30-minutes-with.html" }, { "id": "my-dog-the-maths-tutor", "title": "My dog, the maths tutor", "summary": "He’d already used ChatGPT in the office, to organize finances and even developed a personal fitness tool. It doesn’t seem to matter to Phil, because when he starts talking about his 12-year-old daughter, Daisy, it’s nothing but warmth.", "agent": "ChatGPT", "topic": "Finance", "source": "Case study (OpenAI)", "url": "https://openai.com/index/my-dog-the-math-tutor", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/my-dog-the-maths-tutor.html" }, { "id": "mott-macdonald-engineering-a-responsible-agentic-ai-future", "title": "Mott MacDonald: Engineering a responsible agentic AI future", "summary": "And colleagues have now created more than 8,000 AI agents. Today the business is scaling AI across its 20,000 people through a major investment in Microsoft 365 E7 – Microsoft’s top-tier subscription encompassing work apps, AI assistant, and enterprise security in one package. Team members refine the agents after each bid and have set themselves a target of cutting the average proposal process from one week to 48 hours.", "agent": "Microsoft Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/mott-macdonald-engineering-a-responsible-agentic-ai-future", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mott-macdonald-engineering-a-responsible-agentic-ai-future.html" }, { "id": "moodys-moody-s-helps-customers-identify-revenue-opportunities-during-service-int", "title": "Moody's helps customers identify revenue opportunities during service interactions with Agentforce", "summary": "Moodys — Learn how Moody's Analytics uses Agentforce and Data 360 to help service reps resolve cases faster and turn support into revenue opportunities. Moody's helps customers identify revenue opportunities during service interactions with Agentforce Learn how Moody's Analytics uses Agentforce and Data 360 to help service reps resolve cases faster and turn support into revenue opportunities. Learn how Moody's Analytics uses Agentforce and Data 360 to help service reps resolve cases faster and turn support into revenue opportunities.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/moodys/agentic-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/moodys-moody-s-helps-customers-identify-revenue-opportunities-during-service-int.html" }, { "id": "montgomery-county-food-bank-extends-a-small-teams-reach-across", "title": "Montgomery County Food Bank extends a small team’s reach across the county with Claude", "summary": "Montgomery County Food Bank cut biweekly overtime from 99 hours to 11. About 14 staff hold paid seats, which Martin reserves for people who will use tools such as Claude Cowork in depth, and he shows each team how to build a Claude project that holds its own documents. In the last 12 months, a staff of 46 and more than 10,000 unique volunteers distributed over 12 million meals through partner agencies, mobile distributions and pantries.", "agent": "Claude Cowork", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/montgomery-county-food-bank", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/montgomery-county-food-bank-extends-a-small-teams-reach-across.html" }, { "id": "monte-carlo-building-data-ai-observability-agents-with-langgraph", "title": "Monte Carlo: Building Data + AI Observability Agents with LangGraph and LangSmith", "summary": "While Monte Carlo had built comprehensive troubleshooting tools, they identified an opportunity to further reduce this “data downtime:” have AI agents process and reason through hundreds of hypotheses concurrently to accelerate data + AI team’s ability to quickly spot and fix the root cause behind specific data quality incidents. With a tight 4-week deadline ahead of major industry summits, the team felt confident demonstrating their agent to customers— something that wouldn't have been possible with a custom-built solution.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-monte-carlo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/monte-carlo-building-data-ai-observability-agents-with-langgraph.html" }, { "id": "gpt-5-6-sol-model-ml-completes-finance-work-more-efficiently-with-gpt-5-6-sol", "title": "Model ML completes finance work more efficiently with GPT-5.6 Sol", "summary": "GPT-5.6 Sol — Grown out of that software, Model ML’s agents help finance professionals carry a workflow from the initial request through research, analysis, and a finished deck or workbook. At the center, a core agent plans the work, selects the right tools, reconciles evidence, and runs calculations, routing each step to the model best suited to it, which is often GPT‑5.6 Sol. In another workflow, Model ML agents processed virtual data rooms containing more than 100,000 rows and hundreds of files in one pass.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/model-ml", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gpt-5-6-sol-model-ml-completes-finance-work-more-efficiently-with-gpt-5-6-sol.html" }, { "id": "microsoft-uk-appoints-amanda-sleight-to-lead-the-uk-public", "title": "Microsoft UK appoints Amanda Sleight to lead the UK Public Sector business", "summary": "Local councils, such as Barnsley , Buckinghamshire and Derby are already embracing GenAI tools, such as Microsoft 365 Copilot and Azure OpenAI , to reduce the burden of time-consuming admin and empower their employees to offer a better quality service to local taxpayers. Amanda brings more than 25 years of experience leading high-performing teams in technology companies, including SAP and AWS, where she most recently led AWS’s Commercial Services team. The move is a return to Microsoft, where Amanda spent 17 years in a variety of roles.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/microsoft-uk-appoints-amanda-sleight-to-lead-the-uk-public-sector-business", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/microsoft-uk-appoints-amanda-sleight-to-lead-the-uk-public.html" }, { "id": "microsoft-frontier-tour-london-building-trust-in-the-agentic-ai", "title": "Microsoft Frontier Tour London: Building trust in the agentic AI era", "summary": "Microsoft’s Project Perception uses specialised AI agents to test safeguards, protect against incidents and help mitigate problems, while people continue to set strategy and retain judgement over important actions. Dame Caroline Clarke, CEO, Online NHS Trust, joined Darren on stage to talk about the impact Copilot was having throughout the NHS And in public services, Hardman pointed to a trial of Microsoft Copilot across 90 NHS organisations, where users reported average savings of 43 minutes a day on administrative tasks.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/microsoft-frontier-tour-london-building-trust-in-the-agentic-ai-era", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/microsoft-frontier-tour-london-building-trust-in-the-agentic-ai.html" }, { "id": "mercari-enhances-product-listings-and-better-supports-sellers-with-gpt-4o", "title": "Mercari enhances product listings and better supports sellers with GPT-4o mini", "summary": "These enhancements reduce friction, helping users create high-quality product pages that drive more successful transactions. ## Optimizing product listings to drive sales with the Mercari AI Assistant Launched in October 2023, the Mercari AI Assistant helps users optimize their listings. By integrating GPT‑4o mini and other models, Mercari is redefining how users buy and sell secondhand goods, making the process more seamless and accessible worldwide.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mercari", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mercari-enhances-product-listings-and-better-supports-sellers-with-gpt-4o.html" }, { "id": "mercado-libre-introduces-verdi-an-ai-developer-platform-powered-by", "title": "Mercado Libre introduces Verdi, an AI developer platform powered by GPT‑4o", "summary": "Among these initiatives is Verdi, a development platform layer using GPT‑4o, GPT‑4o mini, and GPT‑3.5 Turbo, which is transforming how Mercado Libre handles customer service and other complex tasks. ## Driving productivity and efficiency gains with OpenAI For years, Mercado Libre has used AI to streamline processes and enhance user experiences. In their 25-year history, Mercado Libre has grown exponentially, earning them the title of most valuable company in LATAM.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mercado-libre", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mercado-libre-introduces-verdi-an-ai-developer-platform-powered-by.html" }, { "id": "megacable-powers-real-time-ai-with-lakebase-postgres-and-genie", "title": "Megacable powers real-time AI with Lakebase Postgres and Genie", "summary": "Learn how Megacable uses Lakebase and Genie to give AI agents customer context in milliseconds instead of minutes for under $1,000 a month. To ease the workload on its call center, Megacable’s independent AI department built AI voice agents for support, sales and collections calls. However, business teams previously waited weeks for IT tickets to resolve data issues, while legacy APIs took 1 to 2 minutes to provide customer context to live AI agents.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/megacable", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/megacable-powers-real-time-ai-with-lakebase-postgres-and-genie.html" }, { "id": "maaden-maaden-empowers-employees-with-microsoft-365-copilot-and-azure-openai", "title": "Ma’aden empowers employees with Microsoft 365 Copilot and Azure OpenAI Service, saving 2,200 hours monthly", "summary": "Maaden — The company used Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service as some of the solutions to help employees be more productive in daily tasks, like getting quick answers on policies, drafting presentations, emails and meeting minutes, and summarizing content. The company used Microsoft 365 Copilot, Copilot Studio, and Azure OpenAI Service as some of the solutions to help employees be more productive in daily tasks, like getting quick answers on policies, drafting presentations, emails and meeting minutes, and summarizing content. Ma’aden saw enhanced productivity, with Copilot users saving up to 2,200 hours monthly.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21514-maaden-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/maaden-maaden-empowers-employees-with-microsoft-365-copilot-and-azure-openai.html" }, { "id": "mlc-school-becomes-first-australian-school-to-deploy-security-copilot", "title": "MLC School becomes first Australian school to deploy Security Copilot", "summary": "MLC School shows how Microsoft AI and a security-first approach can drive innovation in education. MLC School faced growing administrative demands on teachers, diverse learning needs, and strict data governance requirements. Educators cut report time from 90+ to 45 minutes, based on internal reports. Security incidents are now resolved in about 30 minutes vs. half a day.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26200-mlc-school-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mlc-school-becomes-first-australian-school-to-deploy-security-copilot.html" }, { "id": "mixi-reimagines-communication-with-chatgpt", "title": "MIXI reimagines communication with ChatGPT", "summary": "MIXI, once a pioneer of Japan’s early social networking scene, now primarily operates in the Lifestyle, Digital Entertainment, and Sports industries. The company is known for global successes like the mobile game “MONSTER STRIKE” and the family-focused photo and video-sharing app “FamilyAlbum.” MIXI, once a pioneer of Japan’s early social networking scene, now primarily operates in the Lifestyle, Digital Entertainment, and Sports industries.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mixi", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mixi-reimagines-communication-with-chatgpt.html" }, { "id": "mimit-health-creates-a-trusted-system-of-context-for-every", "title": "MIMIT Health creates a trusted system of context for every patient", "summary": "Mimit Health — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Data 360 unifies patient data from multiple systems, giving care teams a real-time, complete picture to guide faster, more personalized care. MIMIT Health creates a trusted system of context for every patient Data 360 unifies patient data from multiple systems, giving care teams a real-time, complete picture to guide faster, more personalized care.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mimit-health/34598273409", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mimit-health-creates-a-trusted-system-of-context-for-every.html" }, { "id": "mimit-health-creates-a-trusted-system-of-context-for-every-2", "title": "MIMIT Health creates a trusted system of context for every patient", "summary": "Mimit Health — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Data 360 unifies patient data from multiple systems, giving care teams a real-time, complete picture to guide faster, more personalized care. MIMIT Health creates a trusted system of context for every patient Data 360 unifies patient data from multiple systems, giving care teams a real-time, complete picture to guide faster, more personalized care.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mimit-health/unifying-patient-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mimit-health-creates-a-trusted-system-of-context-for-every-2.html" }, { "id": "lowes-answers-millions-of-home-improvement-questions-with-openai", "title": "Lowe’s answers millions of home improvement questions with OpenAI", "summary": "Built with OpenAI, Mylow and Mylow Companion, Lowe’s AI assistants for customers and store associates, have helped Lowe’s answer millions of questions from customers and associates since launch in Spring 2025. But with stores up to 130,000 square feet and tens of thousands of SKUs, even seasoned team members cannot know everything, especially when a question falls outside their department or experience. “Before, if a customer needed to replace a hose bib and the plumbing expert wasn’t there, you’d have three people spending 30 minutes trying to help.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/lowes", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/lowes-answers-millions-of-home-improvement-questions-with-openai.html" }, { "id": "gpt-6-astra-legora-reviewed-41-documents-in-minutes-with-gpt-6-astra", "title": "Legora reviewed 41 documents in minutes with GPT-6 Astra", "summary": "GPT-6 Astra — Legora is an agentic operating system for legal and professional work, used by more than 100,000 professionals across more than 1,800 in-house legal departments and law firms in over 50 markets. Legora is an agentic operating system for legal and professional work, used by more than 100,000 professionals across more than 1,800 in-house legal departments and law firms in over 50 markets. As Legora Legal Engineer Percevale Perks says, the work “can take an entire evening, sometimes days.” ## Processing complex financial context at scale Using GPT‑6 Astra, Legora’s Agent completed the tie-out across 41 documents in a single run.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/legora-financial-statement-review-with-astra", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gpt-6-astra-legora-reviewed-41-documents-in-minutes-with-gpt-6-astra.html" }, { "id": "legora-is-building-the-agentic-operating-system-for-legal-work", "title": "Legora is building the agentic operating system for legal work", "summary": "Today, OpenAI is a key model provider for Legora, powering core workflows across its legal AI platform, from agentic legal work to large-scale document review. Legora builds on new OpenAI model capabilities as they become available, translating advances in intelligence into what lawyers can accomplish with its product. ## An AI-native company building an AI-native product Legora’s use of AI goes beyond the product it sells, and has expanded its use of ChatGPT Work, Codex and dots across its own teams.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/legora", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/legora-is-building-the-agentic-operating-system-for-legal-work.html" }, { "id": "raylu-ai-lean-team-big-pipeline-how-raylu-built-revenue-operations-that", "title": "Lean Team, Big Pipeline: How Raylu Built Revenue Operations That Scale with Salesforce", "summary": "Raylu Ai — See how Raylu uses Agentforce Sales, Slack, and Claude to run lean revenue operations, track richer opportunity data, and double pipeline coverage. Lean Team, Big Pipeline: How Raylu Built Revenue Operations That Scale with Salesforce See how Raylu uses Agentforce Sales, Slack, and Claude to run lean revenue operations, track richer opportunity data, and double pipeline coverage.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/raylu-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/raylu-ai-lean-team-big-pipeline-how-raylu-built-revenue-operations-that.html" }, { "id": "landmark-government-trial-shows-ai-could-save-civil-servants-nearly", "title": "Landmark government trial shows AI could save civil servants nearly two weeks each a year", "summary": "Productivity boost The trial found that using generative AI such as Microsoft 365 Copilot to assist with everyday tasks – including drafting documents, summarising lengthy emails, updating records, and preparing reports – saved users an average of 26 minutes per day . “AI is changing the way government operates, helping us work smarter, reduce red tape, and make better use of taxpayers’ money“ Peter Kyle, Technology Secretary At Companies House, staff use Copilot to handle routine customer queries and speed up tasks like drafting responses and updating records.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/government-trial-shows-ai-could-save-civil-servants-nearly-two-weeks-each-a-year", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/landmark-government-trial-shows-ai-could-save-civil-servants-nearly.html" }, { "id": "lc-waikiki-finds-the-right-fit-for-innovation-with-dynamics", "title": "LC Waikiki finds the right fit for innovation with Dynamics 365", "summary": "LC Waikiki modernizes operations with Dynamics 365 Finance and Supply Chain Management, using Power Platform and Copilot Studio agents to automate finance and boost insights. LC Waikiki implemented Dynamics 365 Finance and Supply Chain Management and used Power BI and Power Platform plus Copilot Studio agents like FinChat to enable web-based workflows, automation, and conversational self-service in Finance. As LC Waikiki grew to 1,300-plus stores and over 1 million daily transactions, it needed to modernize its long‑standing Dynamics AX and adopt a unified, scalable ERP to manage complex global operations.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26176-lc-waikiki-dynamics-365-finance", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/lc-waikiki-finds-the-right-fit-for-innovation-with-dynamics.html" }, { "id": "l-g-expands-microsoft-collaboration-to-accelerate-ai-enablement-and-transform", "title": "L&G expands Microsoft collaboration to accelerate AI enablement and transform customer experience", "summary": "Under the new agreement, L&G will continue to deploy Microsoft 365 Copilot to all 10,000 employees globally. Written by Microsoft reporter Published June 16, 2026 Category Financial services Legal & General (L&G) has announced a significant expansion of its relationship with Microsoft, entering a new three-year agreement to support delivery of its digital strategy. This has already provided faster, more seamless support for more than 12 million L&G customers.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/lg-expands-microsoft-collaboration-to-accelerate-ai-enablement-and-transform-customer-experience", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/l-g-expands-microsoft-collaboration-to-accelerate-ai-enablement-and-transform.html" }, { "id": "intercom-s-three-lessons-for-creating-a-sustainable-ai-advantage", "title": "Intercom's three lessons for creating a sustainable AI advantage", "summary": "When ChatGPT launched in 2022, [Intercom⁠(opens in a new window)](https://www.intercom.com/) didn’t just watch the headlines—they mobilized. Within hours of GPT‑3.5's release, the customer service software company began experimenting, and just four months later launched Fin, their AI Agent that now resolves millions of customer queries each month.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/intercom", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/intercom-s-three-lessons-for-creating-a-sustainable-ai-advantage.html" }, { "id": "openai-inside-the-governed-data-platform-powering-chatgpt-openai-on-databricks", "title": "Inside the governed data platform powering ChatGPT: OpenAI on Databricks", "summary": "ChatGPT, the OpenAI API, and the internal tools used by thousands of OpenAI employees require a foundation that can withstand sudden growth, run governed analytics across multiple business units, and operate across multiple clouds simultaneously.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/openai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/openai-inside-the-governed-data-platform-powering-chatgpt-openai-on-databricks.html" }, { "id": "inside-jetbrainsthe-company-reshaping-how-the-world-writes-code", "title": "Inside JetBrains—the company reshaping how the world writes code", "summary": "Internally, JetBrains teams are using: * ChatGPT * GPT‑5 * Codex Externally, JetBrains customers can choose GPT‑5 in Junie, the company’s coding agent, and in AI Assistant (for chat assistance). > “We use ChatGPT. We use Codex… one of the LLMs of choice for Junie is GPT-5.” Kris Kang, Head of Product, JetBrains Engineers are already delegating real tasks to agents—and seeing them completed.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/jetbrains-2025", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/inside-jetbrainsthe-company-reshaping-how-the-world-writes-code.html" }, { "id": "indicators-of-success-how-to-know-you-re-running-a-customer", "title": "Indicators of success: how to know you're running a customer command center", "summary": "That’s why efforts to automate the customer experience have traditionally focused on deflecting customers away from human agents by whatever means necessary. Meeting today’s contact center expectations requires using AI agents to handle routine tasks and reduce pressure on your teams. Dynamic resource allocation: Teams and technologies are deployed where they’re needed most, ensuring optimal coverage at all times. 3.", "agent": "PolyAI", "topic": "Customer Support", "source": "Case study (PolyAI)", "url": "https://poly.ai/blog/customer-command-center-indicators-of-success", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was PolyAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/indicators-of-success-how-to-know-you-re-running-a-customer.html" }, { "id": "ibm-transformation", "title": "IBM Transformation", "summary": "AskIT, an AI assistant that learns and resolves issues, turned the tides. IBM realized USD 4.5 billion in productivity gains with AI, automation, and hybrid cloud. Unlocking USD 4.5 billion+ in productivity IBM drives real change with AI, hybrid cloud, automation and consulting expertise This is a true story of internal transformation.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/ibm-transformation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ibm-transformation.html" }, { "id": "hudson-physicians-eases-administrative-burdens-with-oracle-health-ai-agents", "title": "Hudson Physicians eases administrative burdens with Oracle Health AI Agents", "summary": "Ryan McFarland Family Medicine Physician, Hudson Physicians Hudson Physicians, an independent, physician-owned medical group, delivers primary and specialty care through 60 providers in two clinics in Hudson and New Richmond, Wisconsin. With the intelligent voice- and screen-driven AI capabilities of Oracle Health AI Agents, integrated with its Oracle Health Foundation EHR, Hudson Physicians made it easier for its physicians to take notes and input them into the EHR.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/hudson-physicians", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hudson-physicians-eases-administrative-burdens-with-oracle-health-ai-agents.html" }, { "id": "epilepsy-foundation-qa-how-the-epilepsy-foundation-uses-claude-across-the-organi", "title": "How the Epilepsy Foundation uses Claude across the organization", "summary": "Epilepsy Foundation Qa — Its public assistant, Sage, is a Claude-powered AI epilepsy assistant that answers only from the Foundation’s medically reviewed content. In addition to the assistant, the Foundation has built Claude into how its own teams work. “Without Claude, I would have likely had to spend 4x as much time on this grant.” David-Alexandre Jost, Chief Technology and Innovations Officer, The Epilepsy Foundation Anthropic: What has that weekly read shown you about how people actually use Sage? Without Claude, I would have likely had to spend 4x as much time on this grant.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/epilepsy-foundation-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/epilepsy-foundation-qa-how-the-epilepsy-foundation-uses-claude-across-the-organi.html" }, { "id": "tado-fin-how-tado-uses-fin-ai-agent-to-set-customers-up", "title": "How tado° uses Fin AI Agent to set customers up for success during its busiest seasons", "summary": "Tado Fin — Fin Al Agent has been critical in empowering the team to extend fast, tailored support to new, distinct customer bases. Intercom’s AI-powered tools like Fin AI Agent have been critical in empowering the team to extend fast, tailored support to new and distinct customer bases as their business has grown. Increasing access to smart climate control technology The heating and cooling of buildings accounts for approximately a third of all global energy consumption, which is one of the largest sources of CO2 emissions on the planet.", "agent": "Zendesk", "topic": "Customer Support", "source": "Case study (Intercom)", "url": "https://intercom.com/customers/tado-fin", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/tado-fin-how-tado-uses-fin-ai-agent-to-set-customers-up.html" }, { "id": "consumers-energy-saves-money-with-moveworks-internal-communication-software-how-", "title": "How one employee comms campaign saved Consumers Energy $55K in licensing", "summary": "Consumers Energy Saves Money With Moveworks Internal Communication Software — Consumers Energy saved $55K with Moveworks’ AI-powered internal communication software. Result In 12 months, AI Assistant saved 16,000 hours of productivity a month. Consumers Energy saved $55K with Moveworks’ AI-powered internal communication software. It supplies power to over 6 million of the state’s residents and oversees more than 100,000 miles of electrical and natural gas distribution lines.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/consumers-energy-saves-money-with-moveworks-internal-communication-software", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/consumers-energy-saves-money-with-moveworks-internal-communication-software-how-.html" }, { "id": "how-invideo-improves-color-grading-3x-with-gpt6-astra", "title": "How invideo improves color grading 3x with GPT‑6 Astra", "summary": "Editors have to shape the story, place sound effects, build transitions, adjust color, and more. [Invideo⁠(opens in a new window)](https://invideo.io/) is an agentic video editor designed to handle that work while keeping the human editor in control. With Astra, the success rate improved about three times,” said Sanket. ## Creating custom effects that remain fully editable GPT‑6 Astra also helps invideo turn descriptions and visual references into custom effects. In one day, a few Invideo editors used the model to create about 50 effects.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/invideo-builds-with-gpt-6-astra", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-invideo-improves-color-grading-3x-with-gpt6-astra.html" }, { "id": "how-engineers-at-nextdoor-use-codex-to-build-without-limits", "title": "How engineers at Nextdoor use Codex to build without limits", "summary": "That outcome might take the form of screenshots or video that the agent can build towards, a certain performance or test result, or a brand new feature idea. The team provides the agent with a clean environment and harness for investigation, then uses it for everything from figuring out why Kubernetes pods won’t start, to finding the right trend line in a data analysis. A product like Nextdoor, which serves over 110 million users across 11 countries, puts many demands on a platform team.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/nextdoor", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-engineers-at-nextdoor-use-codex-to-build-without-limits.html" }, { "id": "how-a-researcher-uses-codex-and-chatgpt-to-search-for", "title": "How a researcher uses Codex and ChatGPT to search for new antimicrobial molecules", "summary": "Alongside its own AI models, the lab uses ChatGPT and Codex to brainstorm hypotheses, write and refine code, process datasets, analyze results, and connect ideas across scientific disciplines. ## Exploring biology’s unread spaces Only a fraction of a genome has a clearly understood function, and fewer still encode molecules that can fight infectious microbes. Codex and ChatGPT help bridge those gaps, allowing biologists to build programs and programmers to tackle biological problems.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/using-codex-chatgpt-to-search-for-new-antimicrobials", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-a-researcher-uses-codex-and-chatgpt-to-search-for.html" }, { "id": "workflow-efficiency-improvement-with-moveworks-how-a-global-tech-firm-harnesses-", "title": "How a global tech firm harnesses AI to reclaim employee productivity", "summary": "Workflow Efficiency Improvement With Moveworks — The platform's ability to handle sensitive data securely set it apart from generic AI tools, while promising a ChatGPT-like conversational experience tailored specifically for the workplace. Discover how a global tech firm optimized their workflows and enhanced productivity with Moveworks, targeting to give back 4 hours per week to employees by 2026. Result Gained back 4 hours per week for each employee, eliminating workplace friction.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/workflow-efficiency-improvement-with-moveworks", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/workflow-efficiency-improvement-with-moveworks-how-a-global-tech-firm-harnesses-.html" }, { "id": "zapier-cowork-qa-how-zapiers-marketing-and-engineering-teams-use-claude-cowork-t", "title": "How Zapier’s marketing and engineering teams use Claude Cowork to delegate real work", "summary": "Zapier Cowork Qa — Q&A | Claude Cowork How Zapier’s marketing and engineering teams use Claude Cowork to delegate real work Try Claude Industry: Software Company size: Large Product: Claude Cowork Claude Enterprise Location: North America ~15 minutes from homepage concept from new positioning to shareable draft in. 15 SQL queries synthesizing live data from 6 engineering systems in one Cowork session.", "agent": "Claude Cowork", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zapier-cowork-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/zapier-cowork-qa-how-zapiers-marketing-and-engineering-teams-use-claude-cowork-t.html" }, { "id": "how-workday-built-an-enterprise-scale-ai-agent-platform-with-langgraph", "title": "How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith", "summary": "See how Workday used LangGraph and LangSmith to build an internal AI agent platform that cut prototype time from months to less than a day and compliance needs. Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Go back to blog Create agents Create agents Share Workday is the trusted agentic platform for HR, finance, and IT, serving more than half the Fortune 500.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-workday-built-an-enterprise-scale-ai-agent-platform-with-langgraph-and-langsmith", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-workday-built-an-enterprise-scale-ai-agent-platform-with-langgraph.html" }, { "id": "how-waste-connections-automated-customer-service-for-250k-users-every", "title": "How Waste Connections Automated Customer Service for 250K+ Users Every Month While Saving ~$4M Annually", "summary": "To modernize its customer service operations, Waste Connections partnered with Yellow.ai to deploy Trina , a dynamic AI agent integrated across voice and digital channels. Solution: AI-Powered Customer Service Automation with Yellow.ai 1 2 3 1 Delivering multilingual self-service across every channel Waste Connections deployed Trina, Yellow.ai’s dynamic AI agent, to provide customers with 24/7 self-service across website, email, voice, and WhatsApp in both English and French.", "agent": "Yellow.ai", "topic": "Customer Support", "source": "Case study (Yellow.ai)", "url": "https://yellow.ai/case-study/waste-connections-voice-ai-trasnforms-customer-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Yellow.ai.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-waste-connections-automated-customer-service-for-250k-users-every.html" }, { "id": "how-vodafone-plans-to-create-ai-powered-tech-comms-powerhouse-with-microsoft", "title": "How Vodafone plans to create AI-powered tech-comms powerhouse with Microsoft", "summary": "Vodafone is using Microsoft 365 Copilot to help call centre agents answer customer calls more effectively And Vodafone is supercharging its chatbot TOBi with AI to create SuperTOBi, which it is currently rolling out across Europe. Written by Matt Wall Published September 19, 2024 Category Telecommunications Following the news that Vodafone has decided to increase the number of Microsoft 365 Copilot licences from 300 to 68,000 across its business, we speak to Scott Petty, Vodafone’s Chief Technology Officer, about the reasons for the move.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/how-vodafone-plans-to-create-ai-powered-tech-comms-powerhouse-with-microsoft", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-vodafone-plans-to-create-ai-powered-tech-comms-powerhouse-with-microsoft.html" }, { "id": "trendyol-how-trendyol-scaled-n8n-to-1-000-users-and-700-active", "title": "How Trendyol scaled n8n to 1,000+ users and 700 active workflows in under a year", "summary": "Back to Case Studies Version of n8n used Enterprise Active users on n8n 1,000+ Workflow executions in three months ~500,000 Background Trendyol is the leading e-commerce platform in Türkiye, with offices in Istanbul, Amsterdam, Baku, Dubai, Riyadh, and Berlin, and a platform supporting 13+ languages and roughly 300,000 sellers. A lot of that work now runs through n8n: a seller chatbot wired into the core product, a legal AI assistant in Slack, a search relevancy agent, AI code review, and a long tail of smaller automations built by individual teams.", "agent": "n8n", "topic": "Customer Support", "source": "Blog (n8n)", "url": "https://n8n.io/case-studies/trendyol", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was n8n.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/trendyol-how-trendyol-scaled-n8n-to-1-000-users-and-700-active.html" }, { "id": "tradestack-how-tradestack-launched-their-mvp-in-6-weeks-using-langgraph", "title": "How Tradestack launched their MVP in 6 weeks using LangGraph Cloud", "summary": "See how Tradestack built and launched their MVP with LangGraph Cloud, adding reliability and improved performance to their agentic workflows. Company Announcements LangChain How Tradestack launched their MVP in 6 weeks using LangGraph Cloud The LangChain Team September 25, 2024 4 min Go back to blog Create agents Create agents Share Tradestack is a UK based startup with a mission to make the trades businesses more efficient. This process typically consumes 3.5 to 10 hours for a single project quote.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-tradestack", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/tradestack-how-tradestack-launched-their-mvp-in-6-weeks-using-langgraph.html" }, { "id": "sprout-how-sprout-social-saved-180-000-and-hundreds-of-hours-per", "title": "How Sprout Social saved $180,000 and hundreds of hours per year with Teamwork Collection plus Rovo", "summary": "How Sprout Social saved $180,000 and hundreds of hours per year with Teamwork Collection plus Rovo Atlassian is having a massive impact on the way we work – not only helping us to get more efficient as we scale, but also to create a more competitive company. Industry Software Number of users 1,400 Location Americas Learn more Download Sprout Social PDF Challenge: As they faced tool sprawl and rising costs, Sprout Social – a leading social media management and analytics software provider – needed to consolidate to save money and unlock new efficiencies.", "agent": "Atlassian Rovo", "topic": "Customer Support", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/sprout", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/sprout-how-sprout-social-saved-180-000-and-hundreds-of-hours-per.html" }, { "id": "sottopelle-pro-suite-how-sottopelle-automated-100-hours-a-month-to-build-a", "title": "How SottoPelle Automated 100+ Hours a Month to Build a Stronger Brand Voice", "summary": "Sottopelle Pro Suite — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. See how SottoPelle uses Salesforce Pro Suite to centralize provider communications, automate onboarding, and save 100+ hours a month. How SottoPelle Automated 100+ Hours a Month to Build a Stronger Brand Voice See how SottoPelle uses Salesforce Pro Suite to centralize provider communications, automate onboarding, and save 100+ hours a month.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sottopelle-pro-suite", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/sottopelle-pro-suite-how-sottopelle-automated-100-hours-a-month-to-build-a.html" }, { "id": "slate-magazine-how-slate-generated-2-000-leads-and-scaled-strategy-with-ai-power", "title": "How Slate generated 2,000+ leads and scaled strategy with AI-powered Agents", "summary": "Slate Magazine's branded content team uses AI-powered Agents to generate leads, clean data, and surface insights. How Slate generated 2,000+ leads and scaled strategy with AI-powered Agents 2000+ Leads generated 100+ Hours saved Company Size 200-250 Company Industry Media Automating content marketing tasks Challenge Follow-up tasks like SEO metadata, social copy, and video ideas were slowing down the content pipeline. \" Our Zapier agent has generated over 2,000 leads in a single month.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/slate-magazine", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/slate-magazine-how-slate-generated-2-000-leads-and-scaled-strategy-with-ai-power.html" }, { "id": "sharkninja-how-sharkninja-turned-fragmented-data-into-ecommerce-momentum", "title": "How SharkNinja turned fragmented data into ecommerce momentum", "summary": "Sharkninja — Cut service costs with humans & AI agents on one platform. Agentforce Commerce unifies two $3 billion brands on one platform for better personalization, real-time insights, and seamless online shopping. How SharkNinja turned fragmented data into ecommerce momentum Agentforce Commerce unifies two $3 billion brands on one platform for better personalization, real-time insights, and seamless online shopping.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sharkninja/unified-ecommerce", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/sharkninja-how-sharkninja-turned-fragmented-data-into-ecommerce-momentum.html" }, { "id": "servicerocket-how-servicerockets-business-teams-collaborate-to-serve-customers-w", "title": "How ServiceRocket’s business teams collaborate to serve customers with Teamwork Collection", "summary": "By uniting all teams onto Loom, Jira, Confluence, and Rovo, ServiceRocket eliminated 12,000 meetings a year, 12xed marketing campaign productivity, and made asynchronous communication effortless. How ServiceRocket’s business teams collaborate to serve customers with Teamwork Collection We went all in on Teamwork Collection because it brings our work, knowledge base, and communication together in one system. Over the last 25 years, the two companies have grown alongside each other.", "agent": "Atlassian Rovo", "topic": "Sales & Marketing", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/servicerocket", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/servicerocket-how-servicerockets-business-teams-collaborate-to-serve-customers-w.html" }, { "id": "saastr-ai-how-saastr-scaled-a-three-person-team-as-an-agentic-enterprise", "title": "How SaaStr scaled a three-person team as an Agentic Enterprise", "summary": "Saastr Ai — Cut service costs with humans & AI agents on one platform. See how SaaStr became an Agentic Enterprise — closing $2.7 million with Agentforce, deploying a voice-powered event concierge, and unifying 20+ AI agents on one platform. How SaaStr scaled a three-person team as an Agentic Enterprise See how SaaStr became an Agentic Enterprise — closing $2.7 million with Agentforce, deploying a voice-powered event concierge, and unifying 20+ AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/saastr-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/saastr-ai-how-saastr-scaled-a-three-person-team-as-an-agentic-enterprise.html" }, { "id": "langgraph-how-rexeras-ai-agents-drive-quality-control-with-langgraph", "title": "How Rexera’s AI agents drive quality control with LangGraph", "summary": "Company Announcements LangGraph Agent Architecture How Rexera’s AI agents drive quality control with LangGraph The LangChain Team October 9, 2024 4 min Go back to blog Create agents Create agents Share Rexera is revolutionizing the $50 billion real estate transaction industry by harnessing AI to automate manual workflows.", "agent": "LangChain", "topic": "Finance", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-rexera", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/langgraph-how-rexeras-ai-agents-drive-quality-control-with-langgraph.html" }, { "id": "codex-how-ramp-engineers-accelerate-code-review-with-codex", "title": "How Ramp engineers accelerate code review with Codex", "summary": "At Ramp, engineers are using Codex with GPT‑5.5 to accelerate code review and develop internal agentic tooling, helping teams get substantive pull request feedback in minutes instead of hours. Thanks to its reasoning capabilities, Codex with GPT‑5.5 is uniquely able to reduce the amount of manual, hands-on work they’d otherwise have to do.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ramp", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/codex-how-ramp-engineers-accelerate-code-review-with-codex.html" }, { "id": "r1-rcm-how-r1-left-the-ivr-behind-and-built-something-better", "title": "How R1 left the IVR behind and built something better for patients.", "summary": "R1 Rcm — R1 started exploring what it would look like to replace the phone tree with something genuinely conversational, and built an AI agent that could meet patients where they are, understand what they need, and get them there faster. Replacing the IVR with an AI agent R1 launched its Phare Revenue Operating System in October 2025, a platform designed to deliver real-time operational intelligence and workflow orchestration across the revenue cycle.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/r1-rcm", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/r1-rcm-how-r1-left-the-ivr-behind-and-built-something-better.html" }, { "id": "qualified-how-qualified-scaled-with-35-ai-agents", "title": "How Qualified scaled with 35+ AI agents", "summary": "Qualified — The company partnered with Relevance AI to build 35+ specialized AI agents that generated a further $7 million in pipeline and $500,000 in closed revenue over just six months. The company partnered with Relevance AI to build 35+ specialized AI agents that generated a further $7 million in pipeline and $500,000 in closed revenue over just six months. But when Relevance took 40-50 BDR tasks and returned an AI agent performing at human-level quality in just one week, the skepticism vanished.", "agent": "Relevance AI", "topic": "Sales & Marketing", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/qualified", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/qualified-how-qualified-scaled-with-35-ai-agents.html" }, { "id": "otter-ai-how-otter-ai-auto-solved-1-000-tickets-and-scaled-cx-with-zapier", "title": "How Otter.ai auto-solved 1,000+ tickets and scaled CX with Zapier", "summary": "Otter Ai — Now, Zapier and ChatGPT handle it instantly, saving us time and keeping our queue clean. How Otter.ai auto-solved 1,000+ tickets and scaled CX with Zapier 1,000+ auto-resolved support tickets 10K+ AI-prioritized tickets 2X CX team efficiency Company Size 500–1,000 Company Industry SaaS \" Before automation, agents had to manually review and close thousands of unnecessary reopened tickets. Results Over 1,000 tickets were automatically resolved in just three months, freeing up agent time.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/otter-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/otter-ai-how-otter-ai-auto-solved-1-000-tickets-and-scaled-cx-with-zapier.html" }, { "id": "numan-how-numan-scaled-safe-ai-first-support-with-fin-ai-agent", "title": "How Numan scaled safe, AI-first support with Fin AI Agent", "summary": "As support volume surged to nearly 70,000 conversations a month, Numan needed a more scalable solution that could deliver fast, accurate answers and ensure that all medical queries were assigned to trained clinicians. At the time, Numan was using another customer service platform – but as volumes surged to 70,000 conversations a month, it became clear it wasn’t built to scale with intelligence.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/numan", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/numan-how-numan-scaled-safe-ai-first-support-with-fin-ai-agent.html" }, { "id": "norstella-how-norstella-scales-global-buyer-engagement-with-qualified-s-ai-sdr", "title": "How Norstella Scales Global Buyer Engagement with Qualified's AI SDR Agent", "summary": "See how Norstella hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers How Norstella Scales Global Buyer Engagement with Qualified's AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly. Reach buyers beyond business hours With SDR teams spanning the UK and US West Coast, Norstella previously had approximately 12 to 15 hours of staffed website coverage each day.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/norstella", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/norstella-how-norstella-scales-global-buyer-engagement-with-qualified-s-ai-sdr.html" }, { "id": "deep-agents-how-moda-builds-production-grade-ai-design-agents-with-deep-agents", "title": "How Moda Builds Production-Grade AI Design Agents with Deep Agents", "summary": "Moda uses a multi-agent system built on Deep Agents and traced through LangSmith to let non-designers create and iterate on professional-grade visuals. At the core of Moda is a multi-agent system built with Deep Agents , with LangSmith providing the observability layer that lets the team iterate quickly and ship with confidence. The closest thing to a standard is PowerPoint's XML spec, a 40-year-old format packed with verbose, absolute XY coordinates that LLMs are notoriously bad at reasoning about. Dynamic Tool Loading The design agent runs with 12–15 core tools in context at all times.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-moda-builds-production-grade-ai-design-agents-with-deep-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/deep-agents-how-moda-builds-production-grade-ai-design-agents-with-deep-agents.html" }, { "id": "mccarthy-holdings-inc-how-mccarthy-holdings-inc-transformed-dispersed-company-kn", "title": "How McCarthy Holdings, Inc. transformed dispersed company knowledge into AI-powered advantage with Glean", "summary": "Mccarthy Holdings Inc — See how McCarthy Holdings uses Glean’s AI-powered search and agents to unify dispersed knowledge, save 2+ hours per employee weekly, and automate complex workflows. Copilot handled note-taking and summarization well, but its search and retrieval experience was opaque and it lacked the LLM flexibility and user experience that the team envisioned. See how McCarthy Holdings uses Glean’s AI-powered search and agents to unify dispersed knowledge, save 2+ hours per employee weekly, and automate complex workflows. Operating in nearly every U.S.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/mccarthy-holdings-inc", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mccarthy-holdings-inc-how-mccarthy-holdings-inc-transformed-dispersed-company-kn.html" }, { "id": "jamf-qa-how-jamfs-engineering-team-turns-structured-workflows-into-interactive-t", "title": "How Jamf’s engineering team turns structured workflows into interactive tools with Cowork", "summary": "Jamf Qa — Read the case study to see how they use Claude Cowork. Agentic capabilities for non-technical knowledge work. Jamf turns workflows into reusable tools in 45 minutes. A typical session runs 60 to 90 minutes with a visible checklist tracking progress.", "agent": "Claude Cowork", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/jamf-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/jamf-qa-how-jamfs-engineering-team-turns-structured-workflows-into-interactive-t.html" }, { "id": "how-immobiliare-it-went-from-one-conversational-agent-to-an-agentic", "title": "How Immobiliare.it went from one conversational agent to an agentic network", "summary": "Learn how Immobiliare.it uses ElevenAgents to run connected AI agents and subagents that qualify leads, answer buyers and support sellers across Italy. The team set out to build and orchestrate interconnected AI agents and subagents that could support natural conversations, while giving them the tools to understand agent behavior, evaluate performance, and continuously improve the experience across every interaction. In Italy, the platform currently features more than 1.2 million listings, attracting over 50 million monthly visits across its website and app, and serves more than 31,000 real estate agents and developers.", "agent": "ElevenLabs", "topic": "Customer Support", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/immobiliare", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-immobiliare-it-went-from-one-conversational-agent-to-an-agentic.html" }, { "id": "hsp-gruppe-how-hsp-gruppe-builds-ai-capabilities-for-tax-advisory", "title": "How HSP GRUPPE builds AI capabilities for tax advisory", "summary": "_The usage figures in this story refer to the shared ChatGPT Enterprise workspace used by HSP GRUPPE and Kanzleipakt, covering 81 organizational groups. HSP GRUPPE itself is a network of legally independent tax advisory, auditing, and law firms._ _The usage figures in this story refer to the shared ChatGPT Enterprise workspace used by HSP GRUPPE and Kanzleipakt, covering 81 organizational groups. That shift—from AI assisting people to AI orchestrating work across entire processes—represents the next stage of HSP’s transformation. > “We identified 88 opportunities for automation.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/hsp-gruppe", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hsp-gruppe-how-hsp-gruppe-builds-ai-capabilities-for-tax-advisory.html" }, { "id": "how-gpt-5-6-sol-helps-run-quantum-computing-experiments", "title": "How GPT-5.6 Sol helps run quantum computing experiments", "summary": "The results suggest that current agents can handle clearly defined experimental workflows, but interpreting ambiguous physical results remains a challenge. The group now regularly uses agents to handle routine measurements, freeing researchers to focus on other work. Beatriz Yankelevich, a graduate student in MIT’s Engineering Quantum Systems Group (EQuS), used GPT‑5.6 Sol, harnessed to Codex, to explore whether AI could streamline her experimental workflow.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/codex-quantum-computing-experiments", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-gpt-5-6-sol-helps-run-quantum-computing-experiments.html" }, { "id": "gcash-how-gcash-uses-glean-to-improve-financial-security-for-100", "title": "How GCash uses Glean to improve financial security for 100 million users", "summary": "Discover how GCash uses Glean to improve financial security for 100 million users with unified search, AI agents, and streamlined workflows. How GCash uses Glean to improve financial security for 100 million users See the full customer story Overview Share this customer story: Overview GCash is the leading finance app in the Phillippines.", "agent": "Glean", "topic": "Customer Support", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/gcash", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Glean.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gcash-how-gcash-uses-glean-to-improve-financial-security-for-100.html" }, { "id": "how-experian-accelerates-net-modernization-using-agentic-ai", "title": "How Experian Accelerates .NET Modernization Using Agentic AI", "summary": "How Experian Accelerates .NET Modernization Using Agentic AI Overview Experian is a global data and technology company that helps redefine lending practices, uncover and prevent fraud, simplify healthcare, and deliver digital marketing solutions. Modernizing the application environment would be difficult because the company had applications that required refactoring, relied on manual deployment processes, and maintained custom libraries with integration dependencies on systems like ServiceNow.", "agent": "ServiceNow", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/experian-agenticai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ServiceNow.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-experian-accelerates-net-modernization-using-agentic-ai.html" }, { "id": "equinox-how-equinox-built-a-24-7-lead-conversion-engine-with-agentforce", "title": "How Equinox built a 24/7 lead conversion engine with Agentforce", "summary": "See how Equinox deployed production-ready Agentforce agents in seven weeks — boosting response times from 48 hours to 17 seconds with Salesforce Professional Services. How Equinox built a 24/7 lead conversion engine with Agentforce See how Equinox deployed production-ready Agentforce agents in seven weeks — boosting response times from 48 hours to 17 seconds with Salesforce Professional Services.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equinox/building-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/equinox-how-equinox-built-a-24-7-lead-conversion-engine-with-agentforce.html" }, { "id": "amazon-bedrock-agentcore-how-crossnokaye-grounds-physical-ai-with-amazon-bedrock", "title": "How CrossnoKaye grounds physical AI with Amazon Bedrock AgentCore", "summary": "Amazon Bedrock AgentCore — Its ATLAS platform and AURA agentic system ground AI reasoning in live plant data and run verifiable Python in isolated AgentCore sandboxes, giving plant engineers checkable, math-backed answers instead of model guesses. CrossnoKaye reports over 9,000 control software deployments per year and more than 1 million run hours with zero safety incidents. Amazon Simple Queue Service (Amazon SQS) FIFO queues order every schedule and state update by facility before dispatching setpoints to the local base control narrative on the edge cluster, which CrossnoKaye reports runs 650,000 closed-loop control actions per day.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-crossnokaye-grounds-physical-ai-with-amazon-bedrock-agentcore", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/amazon-bedrock-agentcore-how-crossnokaye-grounds-physical-ai-with-amazon-bedrock.html" }, { "id": "saas-provider-how-cresta-and-a-leading-cloud-saas-provider-showed-you", "title": "How Cresta and a leading cloud SaaS provider showed you can move offshore while boosting revenue", "summary": "See how a leading cloud SaaS provider used Cresta to move sales offshore without losing revenue, driving a 5x lift in sales-process adherence in three months. Back to all Customer Stories How Cresta and a leading cloud SaaS provider showed you can move offshore while boosting revenue Industry: SaaS Products: Agentic Assist Conversation Intelligence About One of the top global SaaS providers, services to over 700 million users worldwide.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/saas-provider", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/saas-provider-how-cresta-and-a-leading-cloud-saas-provider-showed-you.html" }, { "id": "covecta-ai-banking-pro-suite-how-covecta-scaled-pipeline-4x-by-replacing-inbox-w", "title": "How Covecta Scaled Pipeline 4x by Replacing Inbox Workflows with Salesforce", "summary": "Covecta Ai Banking Pro Suite — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. See how Covecta replaced inbox workflows with Salesforce to 4x their pipeline and establish commercial rigor for global expansion. How Covecta Scaled Pipeline 4x by Replacing Inbox Workflows with Salesforce See how Covecta replaced inbox workflows with Salesforce to 4x their pipeline and establish commercial rigor for global expansion.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/covecta-ai-banking-pro-suite", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/covecta-ai-banking-pro-suite-how-covecta-scaled-pipeline-4x-by-replacing-inbox-w.html" }, { "id": "coreweave-how-coreweave-used-cohere-north-to-transform-its-customer-support", "title": "How CoreWeave used Cohere North to transform its customer support in 90 days", "summary": "CoreWeave's customer support required it to toggle between Slack, Freshdesk, and Jira – with lots of friction. Cohere's custom solution streamlined the process. Key takeaways CoreWeave transformed its customer support within 90 days by embedding Cohere’s North directly into its Slack-based workflows . A 90-day transformation in customer support CoreWeave turned to Cohere and North, our agentic AI platform .", "agent": "Cohere", "topic": "Customer Support", "source": "Case study (Cohere)", "url": "https://cohere.com/customer-stories/coreweave", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cohere.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/coreweave-how-coreweave-used-cohere-north-to-transform-its-customer-support.html" }, { "id": "how-copilot-helps-build-the-github-platform", "title": "How Copilot helps build the GitHub platform", "summary": "Title: How Copilot helps build the GitHub platform URL Source: http://github.blog/ai-and-ml/github-copilot/how-copilot-helps-build-the-github-platform Final URL: https://github.blog/ai-and-ml/github-copilot/how-copilot-helps-build-the-github-platform/ Published Time: 2025-11-12T09:00:00-08:00 Markdown Content: As engineers at GitHub, “dogfooding” is core to our culture. But as [GitHub Copilot](https://github.com/features/copilot?utm_source=blog-copilot-feature&utm_medium=blog&utm_campaign=universe25post) has evolved from an autocomplete suggestion to a sophisticated AI assistant, our own use of it has evolved, too.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/ai-and-ml/github-copilot/how-copilot-helps-build-the-github-platform", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-copilot-helps-build-the-github-platform.html" }, { "id": "chatgpt-how-cooley-is-accelerating-ipo-work-with-chatgpt", "title": "How Cooley is accelerating IPO work with ChatGPT", "summary": "“When there’s an IPO, there are thousands of things that need to be done constantly.” Cooley developed GO Public, a proprietary AI product offering built on ChatGPT Work. In 2025, the firm advised on 180 deals globally, totaling more than $51.5 billion in deal volume. Cooley has a decade-long track record at the top of the US issuer-side IPO market and has advised on more venture-backed IPOs than any other firm over the past 20-plus years.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cooley-gopublic", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/chatgpt-how-cooley-is-accelerating-ipo-work-with-chatgpt.html" }, { "id": "ciena-cut-support-turnaround-from-days-to-minutes-how-ciena-scaled-enterprise-su", "title": "How Ciena Scaled Enterprise Support with Agentic AI", "summary": "Ciena Cut Support Turnaround From Days To Minutes — Solution: Support employees everywhere with an agentic Assistant platform To address these challenges, Ciena introduced Navi — its Moveworks-powered AI Assistant — as a single conversational entry point for employees seeking IT or HR support. Ciena used Moveworks agentic AI to support 100 unique use cases, from routine approvals to everyday access changes, removing repetitive tasks that had previously consumed support teams’ time.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/ciena-cut-support-turnaround-from-days-to-minutes", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ciena-cut-support-turnaround-from-days-to-minutes-how-ciena-scaled-enterprise-su.html" }, { "id": "cars24-how-cars24-scales-conversations-and-builds-faster-with-openai", "title": "How Cars24 scales conversations and builds faster with OpenAI", "summary": "As Cars24 scaled, this created a core challenge: how to deliver consistent, high-quality experiences across millions of interactions without continuously expanding operational teams. To address this, Cars24 used OpenAI’s technology to build voice and chat agents for buying, selling, financing, follow-up, and support. For leads that used to drop out after 10 days, AI agents now re-engage customers, qualify renewed intent, and return them to the funnel when Cars24 can serve the price they are looking for. > “Buying a car in India is a journey, not a transaction.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cars24", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/cars24-how-cars24-scales-conversations-and-builds-faster-with-openai.html" }, { "id": "capital-on-tap-how-capital-on-tap-is-keeping-every-customer-experience-personal", "title": "How Capital on Tap is keeping every customer experience personal while growing at speed.", "summary": "The pyramid problem Knowing when to stop building What the agent does for customers Results that kept beating the target What comes next About Capital on Tap Industry Financial services For most companies, the decision to deploy AI in customer support is born out of necessity. The UK’s leading small business credit card provider had already built something rare: 15-second phone answers, sub-minute chat response times and CSAT scores their competitors could only aspire to.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/capital-on-tap", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/capital-on-tap-how-capital-on-tap-is-keeping-every-customer-experience-personal.html" }, { "id": "elevenagents-how-cadence-cut-response-times-to-at-risk-patients-by-97", "title": "How Cadence cut response times to at-risk patients by 97% with ElevenAgents", "summary": "How Cadence uses HIPAA-compliant voice agents built with ElevenAgents to screen vital sign alerts and reach at-risk patients faster. Cadence built patient-facing voice agents on ElevenAgents and now reaches at-risk patients 30x faster. Cadence's median time from abnormal reading to patient contact was 1 hour and 48 minutes, driven by more than 40,000 alerts a month, a touchtone IVR, and outbound calls dialed manually by clinicians.", "agent": "ElevenLabs", "topic": "Sales & Marketing", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/cadence", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/elevenagents-how-cadence-cut-response-times-to-at-risk-patients-by-97.html" }, { "id": "broughton-partners-how-broughton-partners-implemented-18-agentforce-agents-to-im", "title": "How Broughton Partners Implemented 18 Agentforce Agents to Improve Case Quality", "summary": "Broughton Partners uses 18 Agentforce agents to automate case audits, reduce manual work, and help its team focus on complex claimant reviews. How Broughton Partners Implemented 18 Agentforce Agents to Improve Case Quality Broughton Partners uses 18 Agentforce agents to automate case audits, reduce manual work, and help its team focus on complex claimant reviews.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/broughton-partners", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/broughton-partners-how-broughton-partners-implemented-18-agentforce-agents-to-im.html" }, { "id": "brainlabs-how-brainlabs-gave-1k-marketers-at-its-media-agency-an", "title": "How Brainlabs gave 1k+ marketers at its media agency an AI coworker with Claude Cowork and skills", "summary": "Brainlabs — Over four weeks, the company rolled out Claude Cowork to its full workforce, with employees authoring hundreds of their own skills and automations. Brainlabs marketers authored ~400 Claude skills in four weeks. The company’s roughly 1,000 strategists, media planners, data scientists, and creative leads spend significant chunks of their day on repeatable work: drafting creative briefs, QA-ing media plans, pulling client reporting, summarizing campaign data.", "agent": "Claude Cowork", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/brainlabs", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Cowork.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/brainlabs-how-brainlabs-gave-1k-marketers-at-its-media-agency-an.html" }, { "id": "atlassian-how-atlassian-builds-ai-agents-teams-can-trust-with-claude", "title": "How Atlassian builds AI agents teams can trust with Claude and Google Cloud", "summary": "AI is now built into everything Atlassian ships, and customers are asking it to take on more of the real work itself. At Atlassian, Claude helps power: More than 5 million AI agents running in customer business workflows each month Rovo Chat, its in-app assistant used by millions, with Claude as a base agent model Rovo CLI, the primary experience for developer AI Rovo Max, an early-access mode of Rovo Chat, which plans, reasons, and executes across Atlassian tools taking on complex work. Atlassian runs 5 million+ AI agents in customer workflows each month.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/atlassian", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/atlassian-how-atlassian-builds-ai-agents-teams-can-trust-with-claude.html" }, { "id": "appfolio-how-appfolio-transformed-property-management-workflows-with-realm-x-bui", "title": "How AppFolio transformed property management workflows with Realm-X, built using LangGraph and LangSmith", "summary": "See how AppFolio's AI-powered copilot Realm-X has saved property managers over 10 hours per week. Learn how they improved Realm-X's performance 2x using LangSmith and built an agent architecture with LangGraph.", "agent": "LangChain", "topic": "Software Development", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-appfolio", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/appfolio-how-appfolio-transformed-property-management-workflows-with-realm-x-bui.html" }, { "id": "how-ai-is-supercharging-hiscox-employees-to-do-what-theyre", "title": "How AI is ‘supercharging’ Hiscox employees ‘to do what they’re great at’", "summary": "Hiscox, the global specialist insurer, is rolling out the generative AI assistant Microsoft 365 Copilot to its 3,000+ employees across 14 countries. Written by Emilie Martin Published June 25, 2025 Category Financial services Hiscox, the global specialist insurer, is rolling out the generative AI assistant Microsoft 365 Copilot to its 3,000+ employees across 14 countries.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/how-ai-is-supercharging-hiscox-employees-to-do-what-theyre-great-at", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-ai-is-supercharging-hiscox-employees-to-do-what-theyre.html" }, { "id": "how-3-java-champions-are-using-github-copilot-for-increased", "title": "How 3 Java Champions are using GitHub Copilot for increased productivity", "summary": "But using Copilot is like having a new team member, so I used it to create an app that will ship in the next version of Hypersistence Optimizer. This is really useful when generating documentation for this project, since it lets the LLM learn from 12 years of blogging and provide examples that follow the same principles, such as expressiveness, testability, and simplicity. For thorough thinking, I use Opus with the 1 million context window and Extra High or Max reasoning.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/ai-and-ml/github-copilot/how-3-java-champions-are-using-github-copilot-for-increased-productivity", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/how-3-java-champions-are-using-github-copilot-for-increased.html" }, { "id": "co-op-helping-employees-resolve-customer-issues-faster", "title": "Helping employees resolve customer issues faster", "summary": "Co Op — Through this proof of concept, they built a RAG virtual assistant application powered by Agent Bricks Custom Agents , incorporating the same 1,000 documents they were using for informational purposes. CUSTOMER STORY Helping employees resolve customer issues faster 50,000–60,000 Queries managed weekly Co-op, one of the world’s largest consumer cooperatives owned by millions of members, is the UK’s fifth largest food retailer with over 2,500 stores.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/co-op", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/co-op-helping-employees-resolve-customer-issues-faster.html" }, { "id": "hellofresh-reimagines-marketing-with-genie-on-databricks", "title": "HelloFresh reimagines marketing with Genie on Databricks", "summary": "To fix that, HelloFresh built an internal agentic marketing platform on Databricks. As Alan Khalil, Associate Director of Data Science and Engineering for paid marketing at HelloFresh, put it: \"We need to safely and quickly turn data and evidence into automated actions.\" Building an agentic marketing platform with Databricks To address these challenges, HelloFresh built an internal agentic marketing platform natively on Databricks. Underperforming creatives also stayed live on Meta for roughly 25 days. The result: ad testing that's now 4x faster and creative launches that happen in a single click.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/hellofresh/genie", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hellofresh-reimagines-marketing-with-genie-on-databricks.html" }, { "id": "harvey-transforms-legal-work-with-claude", "title": "Harvey transforms legal work with Claude", "summary": "Harvey deployed Claude across its platform in under a month. Read the case study to see how they build on the Claude Platform. With customers ranging from global law firms to Fortune 500 enterprises, Harvey needs AI models that excel at contract analysis, due diligence, compliance, and litigation support.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/harvey", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/harvey-transforms-legal-work-with-claude.html" }, { "id": "tx-county-of-harris-harris-county-builds-ai-playbook-on-microsoft-foundry-saves-", "title": "Harris County builds AI playbook on Microsoft Foundry, saves $2.5M+", "summary": "Tx County Of Harris — Using a “swim lane” approach to AI adoption – with Microsoft 365 Copilot, Copilot Studio and Foundry – Harris County has productionized AI to drive faster, more efficient services. Using a “swim lane” approach to AI adoption – with Microsoft 365 Copilot, Copilot Studio and Foundry – Harris County has productionized AI to drive faster, more efficient services. With one software management project delivering $2.5m+ savings, the county is gaining exponential benefit.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27102-tx-county-of-harris-microsoft-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/tx-county-of-harris-harris-county-builds-ai-playbook-on-microsoft-foundry-saves-.html" }, { "id": "hargreaves-lansdown-uses-microsoft-365-copilot", "title": "Hargreaves Lansdown uses Microsoft 365 Copilot", "summary": "Hargreaves Lansdown, a leading UK financial services company, has deployed Microsoft Copilot for Microsoft 365 and Microsoft Teams Premium to increase employee productivity and enhance client service. Within months, the new tools have delivered quantifiable benefits: financial advisors expect to complete client documentation 4 times faster, employees save an estimated 2 to 3 hours per week, and 96 percent find Microsoft 365 Copilot useful in simplifying daily tasks.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1700944299531611959-hargreaves-lansdown-microsoft-365-copilot-united-kingdom", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hargreaves-lansdown-uses-microsoft-365-copilot.html" }, { "id": "chatgpt-business-hygh-speeds-development-and-campaigns-with-chatgpt-business", "title": "HYGH speeds development and campaigns with ChatGPT Business", "summary": "HYGH now ships about two usable MVP software products every week-when it used to take 1-2 months-a pace that was impossible before ChatGPT Business. ![Image 3: Mobile phone screen showing HYGH’s ad preview tool. Its tech platform connects more than 4,000 digital displays across Germany - from shop window screens to the country’s largest 3D LED billboard - to deliver data-driven ad content at high-impact touchpoints.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/hygh", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/chatgpt-business-hygh-speeds-development-and-campaigns-with-chatgpt-business.html" }, { "id": "heineken-uses-power-platform-and-copilot-studio-to-streamline-operations", "title": "HEINEKEN uses Power Platform and Copilot Studio to streamline operations and harness the potential of AI", "summary": "Over 7,500 makers have built thousands of apps and automations and are now developing AI-driven agents HEINEKEN is a strong digital innovator with thousands of customized applications and automations built on Power Platform by over 7,500 makers. Power Platform solutions have contributed 3.1 million hours in increased productivity, while advanced, AI-powered agents on Copilot Studio are supporting both employees and customers.", "agent": "Copilot Studio", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25909-heineken-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/heineken-uses-power-platform-and-copilot-studio-to-streamline-operations.html" }, { "id": "hcltech-creates-an-ai-driven-front-door-for-employee-support-with", "title": "HCLTech creates an AI-driven front door for employee support with Microsoft Copilot Studio and Azure AI Search", "summary": "Lumi agent supports 80,000 active employees and handles more than 10,000 queries per day To get help with HR, payroll, travel, and other internal questions, employees at HCLTech previously had to navigate a complex support network of chatbots, portals, and point solutions. The company responded by creating the “Lumi” agent, an enterprise-wide assistant built on Copilot Studio. Lumi supports approximately 80,000 active employees and handles more than 10,000 queries per day, currently making it one of the largest Copilot Studio implementations in the world.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26915-hcltech-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/hcltech-creates-an-ai-driven-front-door-for-employee-support-with.html" }, { "id": "grupo-bimbo-accelerates-operational-decisions-with-3-000-microsoft-365-copilot", "title": "Grupo Bimbo accelerates operational decisions with 3,000 Microsoft 365 Copilot users", "summary": "With more than 20,000 solutions created by its employees and 3,000 Copilot users, Grupo Bimbo has managed to accelerate analysis, reduce operational friction and improve decisions on a global scale. With operations in 93 markets, Grupo Bimbo sought to help its employees work faster and make better decisions by integrating AI directly into their daily work.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26867-grupo-bimbo-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/grupo-bimbo-accelerates-operational-decisions-with-3-000-microsoft-365-copilot.html" }, { "id": "bared-footwear-great-service-instantly-how-bared-gives-every-online-customer-the", "title": "Great service, instantly: how Bared gives every online customer the in-store experience", "summary": "Bared Footwear — Bared built an AI agent that handles the transactional work that goes on behind the scenes, so its people can spend the day on the conversations that keep customers happy and coming back. “They come to us for the product, and they love the customer service,” says Alexandra McNab, Chief Operating Officer at Bared and a 12-year veteran of the company. “We’re never going to have an issue with our team being on the phone with a customer for 20 minutes talking through the fit of a shoe, because that is exactly what we want them to do,” says Erin McDiarmid, Customer Service Platform and Automations Lead.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/bared-footwear", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/bared-footwear-great-service-instantly-how-bared-gives-every-online-customer-the.html" }, { "id": "genmab-launches-ai-everywhere", "title": "Genmab launches “AI Everywhere”", "summary": "[Genmab⁠(opens in a new window)](https://www.genmab.com/), a leading global biotechnology company, is pioneering next-generation antibody therapies to treat cancer and other serious diseases. Their mission is ambitious: to revolutionize patient care with transformative “knock-your-socks-off” (KYSO®) antibody treatments.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/genmab", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/genmab-launches-ai-everywhere.html" }, { "id": "snowflake-ai-general-dynamics-mission-systems-projects-millions-in-savings-with-", "title": "General Dynamics Mission Systems Projects Millions in Savings with Snowflake AI", "summary": "Snowflake AI — See how General Dynamics Mission Systems uses Snowflake Cortex AI to process sales quotations up to 120x faster and expects $1.3M+ in annual savings. See how General Dynamics Mission Systems uses Snowflake Cortex AI to process sales quotations up to 120x faster and expects $1.3M+ in annual savings. “Having AI_PARSE_DOCUMENT and AI_COMPLETE was a game changer for us,” says Parvathi Susarla, Data Scientist at General Dynamics Mission Systems.", "agent": "Snowflake Cortex", "topic": "Sales & Marketing", "source": "Case study (Snowflake)", "url": "https://snowflake.com/en/customers/all-customers/case-study/general-dynamics-mission-systems", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Snowflake Cortex.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/snowflake-ai-general-dynamics-mission-systems-projects-millions-in-savings-with-.html" }, { "id": "mercedes-benz-from-iconic-cars-to-intelligent-experiences-how-mercedes-benz-is-c", "title": "From iconic cars to intelligent experiences: How Mercedes-Benz is creating the software-defined vehicle with", "summary": "Mercedes Benz — “Initially, we weren’t sure if Atlassian cloud was enterprise‑ready, but Atlassian rose to the challenge and proved it can handle our users, complex needs, and high standards.” Rolling out Rovo for higher quality, speed, and savings Gaining access to Atlassian cloud’s AI capabilities and agentic workflows in Rovo is proving to be a game-changer for solving challenges across the company. “Now that we’re on Atlassian cloud, we found a solution in Rovo.” Tobias’ team built a Rovo Agent to automate defect intake and triage.", "agent": "Atlassian Rovo", "topic": "Sales & Marketing", "source": "Case study (Atlassian)", "url": "https://atlassian.com/customers/mercedes-benz", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Atlassian Rovo.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mercedes-benz-from-iconic-cars-to-intelligent-experiences-how-mercedes-benz-is-c.html" }, { "id": "from-training-to-production-nvidia-and-coreweave-close-the-loop", "title": "From Training to Production, NVIDIA and CoreWeave Close the Loop on Agentic AI", "summary": "CoreWeave will also offer NVIDIA Vera , the first CPU built for AI agents. In addition, CoreWeave launched CoreWeave Forge, a connected environment for training, evaluating and improving models and agents on NVIDIA accelerated computing. At CoreWeave Fully Connected, running this week in San Francisco, CoreWeave announced availability of NVIDIA Vera Rubin NVL72 systems with Spectrum-X 102.4T Ethernet networking. That’s the strength of the NVIDIA platform: infrastructure that keeps earning for years, and the flexibility to put the right GPU on the right workload.", "agent": "NVIDIA NIM", "topic": "Software Development", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/coreweave-agentic-ai-vera-rubin", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was NVIDIA NIM.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/from-training-to-production-nvidia-and-coreweave-close-the-loop.html" }, { "id": "skysync-lead-capture-from-3-days-to-5-minutes-how-skysync-automated-its", "title": "From 3 Days to 5 Minutes: How SkySync Automated Its Own Lead Pipeline with Starter Suite", "summary": "Skysync Lead Capture — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. See how SkySync, a Brooklyn AI-ROI firm, cut lead capture from 3 days to 5 minutes and grew leads 24x on Salesforce Starter Suite and Slack. From 3 Days to 5 Minutes: How SkySync Automated Its Own Lead Pipeline with Starter Suite See how SkySync, a Brooklyn AI-ROI firm, cut lead capture from 3 days to 5 minutes and grew leads 24x on Salesforce Starter Suite and Slack.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/skysync-lead-capture", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/skysync-lead-capture-from-3-days-to-5-minutes-how-skysync-automated-its.html" }, { "id": "telespecialists-from-1-hospital-to-450-how-telespecialists-brings-specialist-car", "title": "From 1 Hospital to 450: How TeleSpecialists Brings Specialist Care to More Patients", "summary": "Telespecialists — Cut service costs with humans & AI agents on one platform. See how TeleSpecialists grew from 6 physicians to 450+ hospitals, doubling credentialing volume with Agentforce, Data 360, and Slack. From 1 Hospital to 450: How TeleSpecialists Brings Specialist Care to More Patients See how TeleSpecialists grew from 6 physicians to 450+ hospitals, doubling credentialing volume with Agentforce, Data 360, and Slack.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/telespecialists", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/telespecialists-from-1-hospital-to-450-how-telespecialists-brings-specialist-car.html" }, { "id": "chatgpt-work-franchisee-reconciles-cash-in-94-less-time-with-chatgpt-work", "title": "Franchisee reconciles cash in 94% less time with ChatGPT Work", "summary": "He then gives ChatGPT Work a categorized list of menu items with their current in-store and delivery prices. He specifies how much he wants each set of prices to increase overall and which items should receive larger or smaller increases, largely based on the earlier analysis from ChatGPT. Ted Taylor entered the restaurant business after a 25-year career in the semiconductor industry.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ted-taylor-restaurant", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/chatgpt-work-franchisee-reconciles-cash-in-94-less-time-with-chatgpt-work.html" }, { "id": "formula-one-formula-1-revs-up-fan-engagement-with-fast-support-and", "title": "Formula 1 revs up fan engagement with fast support and tailored marketing as an Agentic Enterprise", "summary": "Formula One — See how Formula 1® uses Agentforce and Data 360 to accelerate service, answer fan questions in seconds, and deliver tailored marketing at the right time. Formula 1® revs up fan engagement with fast support and tailored marketing as an Agentic Enterprise See how Formula 1® uses Agentforce and Data 360 to accelerate service, answer fan questions in seconds, and deliver tailored marketing at the right time. See how Formula 1® uses Agentforce and Data 360 to accelerate service, answer fan questions in seconds, and deliver tailored marketing at the right time.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/formula-one", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/formula-one-formula-1-revs-up-fan-engagement-with-fast-support-and.html" }, { "id": "formula-one-formula-1-makes-the-rules-accessible-to-every-fan-with", "title": "Formula 1 makes the rules accessible to every fan with Agentforce", "summary": "Formula One — How Formula 1 uses Agentforce to explain complex rules, answer fan questions instantly, and create personalized, real-time engagement for millions of fans. Formula 1® makes the rules accessible to every fan with Agentforce How Formula 1 uses Agentforce to explain complex rules, answer fan questions instantly, and create personalized, real-time engagement for millions of fans. How Formula 1 uses Agentforce to explain complex rules, answer fan questions instantly, and create personalized, real-time engagement for millions of fans.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/formula-one/agentic-fan-engagement", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/formula-one-formula-1-makes-the-rules-accessible-to-every-fan-with.html" }, { "id": "logically-forecasting-narrative-risk-for-government-and-enterprise", "title": "Forecasting Narrative Risk for Government and Enterprise", "summary": "CUSTOMER STORY Forecasting Narrative Risk for Government and Enterprise 10M+ Social media messages processed daily for threat detection ~2 weeks To build the conversational AI agent from concept to prototype with Databricks ~1 month To scale, secure and embed the conversational AI agent into Logically’s production platform The explosion of digital information brings both opportunity and risk. These barriers were compounded by data volume and processing limitations: The platform needed to process more than 10 million social media messages per day, totaling several terabytes per ETL run.", "agent": "Gemini", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/logically", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/logically-forecasting-narrative-risk-for-government-and-enterprise.html" }, { "id": "the-breastfeeding-shop-for-new-moms-speed-is-everything-how-the-breastfeeding-sh", "title": "For New Moms, Speed is Everything: How The Breastfeeding Shop is Rewriting Patient Care Rules With Salesforce", "summary": "Discover how The Breastfeeding Shop used Salesforce to double order capacity, save 8+ hours daily, and give new moms faster, more personal support. For New Moms, Speed is Everything: How The Breastfeeding Shop is Rewriting Patient Care Rules With Salesforce Discover how The Breastfeeding Shop used Salesforce to double order capacity, save 8+ hours daily, and give new moms faster, more personal support.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/the-breastfeeding-shop", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/the-breastfeeding-shop-for-new-moms-speed-is-everything-how-the-breastfeeding-sh.html" }, { "id": "figma-transforms-ideas-into-interactive-software-with-claude", "title": "Figma transforms ideas into interactive software with Claude", "summary": "Figma turns ideas into working prototypes in minutes. It plans more carefully, sustains agentic tasks for longer, and features a 1M token context window. “I spent 30 hours teaching myself React to build my website. “Claude Opus 4.6 generates complex, interactive apps and prototypes in Figma Make with an impressive creative range,” said Loredana Crisan, Chief Design Officer at Figma.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/figma", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/figma-transforms-ideas-into-interactive-software-with-claude.html" }, { "id": "ipiranga-faster-data-driven-decisions-to-fuel-life-in-motion-across-brazil", "title": "Faster, data-driven decisions to fuel life in motion across Brazil", "summary": "With its data unified on Databricks, Ipiranga deployed Genie with multi-agent AI, saving 1,440 hours a year in analysis and over 23,000 hours a year in sales, and cutting pricing analysis from 6 to 2 hours per consultant. Genie with multi-agent AI saved 1,440 hours a year in analysis.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/ipiranga", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ipiranga-faster-data-driven-decisions-to-fuel-life-in-motion-across-brazil.html" }, { "id": "faster-verification-better-experience-clearwater-benefits-transformed-intake-wit", "title": "Faster Verification, Better Experience: Clearwater Benefits Transformed Intake With VoiceAI", "summary": "Faster Verification Better Experience Clearwater Benefits Transformed Intake With Voiceai — By implementing a VoiceAI Agent, Clearwater Benefits automates verifications and reduces handle times while managing large call volumes. This created an opportunity to rethink intake and routing with a more scalable, integrated approach. ‍ Automating verification to streamline intake Clearwater explored automation solutions that could streamline its verification process and ease pressure on frontline agents. ‍ “Our CEO found Observe.AI and recommended it for the post-call QA work,” shares Kolean.", "agent": "Zendesk AI", "topic": "Customer Support", "source": "Case study (Observe.AI)", "url": "https://observe.ai/customers/faster-verification-better-experience-clearwater-benefits-transformed-intake-with-voiceai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zendesk AI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/faster-verification-better-experience-clearwater-benefits-transformed-intake-wit.html" }, { "id": "mrbeast-explore-the-agentic-architecture-that-powered-mrbeasts-1m-puzzle-hunt", "title": "Explore the agentic architecture that powered MrBeast’s $1M puzzle hunt.", "summary": "Mrbeast — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. How Salesforce delivered a platform that could handle 10 million sign-ups and 1.5 million simultaneous players — in just six weeks.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mrbeast/agentic-architecture", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/mrbeast-explore-the-agentic-architecture-that-powered-mrbeasts-1m-puzzle-hunt.html" }, { "id": "everforth-eliminates-hours-of-manual-research-with-sales-cloud", "title": "Everforth eliminates hours of manual research with Sales Cloud", "summary": "Everforth deployed Agentforce Sales and Data 360 to unify customer data, cut manual research time, and automate recruiting workflows for its sales team. Everforth™ eliminates hours of manual research with Sales Cloud Everforth deployed Agentforce Sales and Data 360 to unify customer data, cut manual research time, and automate recruiting workflows for its sales team.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/everforth", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/everforth-eliminates-hours-of-manual-research-with-sales-cloud.html" }, { "id": "equinox-engages-high-intent-leads-24-7-with-agentforce", "title": "Equinox engages high-intent leads 24/7 with Agentforce", "summary": "See how Equinox uses Agentforce to power Quin, an AI SDR agent that engages digital leads 24/7 and books club tours automatically. Equinox engages high-intent leads 24/7 with Agentforce See how Equinox uses Agentforce to power Quin, an AI SDR agent that engages digital leads 24/7 and books club tours automatically.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equinox/agentic-lead-engagement", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/equinox-engages-high-intent-leads-24-7-with-agentforce.html" }, { "id": "epiq-global-epiq-uses-microsoft-copilot-studio-and-other-power-platform-tools", "title": "Epiq uses Microsoft Copilot Studio and other Power Platform tools to drive efficiency and reduce costs", "summary": "Epiq Global — AI-driven agents built using Copilot Studio help manage a variety of tasks, including questions from class action claimants. AI-driven agents have helped manage thousands of claimants, including almost 50,000 messages for one of Epiq’s largest class action lawsuits. Meanwhile, Epiq’s onboarding system is saving approximately 2,000 hours of onboarding work each month and over USD$500,000 annually.", "agent": "Copilot Studio", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23132-epiq-global-microsoft-power-platform", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/epiq-global-epiq-uses-microsoft-copilot-studio-and-other-power-platform-tools.html" }, { "id": "enterprise-ai-for-missile-defense-modeling-and-simulation", "title": "Enterprise AI for Missile Defense Modeling and Simulation", "summary": "Enterprise Ai For Missile Defense Modeling And Simulation — The Solution To address these challenges, C3 AI has collaborated with MDA to develop a method to deploy the C3 Agentic AI Platform and the C3 AI Parametric Threat Generative Modeling application within its secure, classified environment. Results The C3 AI team deployed the C3 Agentic AI Platform into MDA’s secure environment and achieved Authority to Operate (ATO) accreditation for its V8 platform.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (C3 AI)", "url": "https://c3.ai/customers/enterprise-ai-for-missile-defense-modeling-and-simulation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/enterprise-ai-for-missile-defense-modeling-and-simulation.html" }, { "id": "emergent-builds-autonomous-coding-agents-with-claude", "title": "Emergent builds autonomous coding agents with Claude", "summary": "Emergent — Read the case study to see how they build on the Claude Platform. The company has created autonomous coding agents that run in cloud-based development environments, where they write code, manage databases, handle deployment, and debug issues without human intervention. The company’s customers—founders building MVPs, product managers creating internal tools, domain experts developing industry solutions, and small businesses automating operations—typically pay $25-50 monthly to build applications that would traditionally cost $50,000+ in development fees.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/emergent", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/emergent-builds-autonomous-coding-agents-with-claude.html" }, { "id": "embedding-ai-into-developer-software", "title": "Embedding AI into developer software", "summary": "Driven by its mission to remove tedious tasks from developers’ workflows, JetBrains incorporated OpenAI’s API into its AI Assistant product. [JetBrains⁠(opens in a new window)](https://www.jetbrains.com/) creates intelligent software development tools used by more than 15 million engineers around the world. Its product suite includes popular Integrated Development Environments (IDEs), such as PyCharm, IntelliJ IDEA, as well as the Kotlin programming language.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/jetbrains", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/embedding-ai-into-developer-software.html" }, { "id": "duolingo-achieves-5x-roi-saving-500-hours-monthly-with-gleans", "title": "Duolingo achieves 5x ROI, saving 500+ hours monthly with Glean’s AI-powered knowledge tools.", "summary": "Duolingo employees use Glean to find answers faster, saving 500+ hours every month and reducing duplicated work. Employees often had to ask colleagues for help or redo work that already existed elsewhere. ‍ To bridge this gap, Duolingo built an internal search tool called Metasearch. Duolingo achieves 5x ROI, saving 500+ hours monthly with Glean’s AI-powered knowledge tools.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/duolingo", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/duolingo-achieves-5x-roi-saving-500-hours-monthly-with-gleans.html" }, { "id": "demandbase-drives-3-4x-more-meetings-with-piper-the-ai-sdr", "title": "Demandbase drives 3.4x more meetings with Piper the AI SDR Agent", "summary": "See how Demandbase hired Piper, the AI SDR agent, powered by Qualified's agentic marketing platform, to engage and convert inbound prospects into pipeline. Schedule a demo Customers Demandbase drives 3.4x more meetings with Piper the AI SDR Agent Contact Us See their story When a VIP arrives, my reps can start a conversation instantly.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Qualified)", "url": "https://qualified.com/customers/demandbase", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/demandbase-drives-3-4x-more-meetings-with-piper-the-ai-sdr.html" }, { "id": "delivering-high-performance-customer-support", "title": "Delivering high-performance customer support", "summary": "The company uses a combination of OpenAI’s models—including GPT‑3.5, 4, 4o, 4 Turbo, and OpenAI o1‑mini—to deliver agentic bots that go beyond response generation and service the entire customer lifecycle. ## Delivering fast, nuanced, and scalable solutions with OpenAI Decagon’s customers require scalable, high-quality support that can handle complex inquiries. With OpenAI’s models, the Decagon team was able to architect a flexible solution that allows clients to fully customize their workflows to their needs.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/decagon", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/delivering-high-performance-customer-support.html" }, { "id": "childrens-national-medical-center-delivering-better-pediatric-outcomes", "title": "Delivering better pediatric outcomes", "summary": "Childrens National Medical Center — Children’s National uses Databricks to scale AI for faster, smarter pediatric care. By utilizing the Databricks Data + AI Platform, Children’s National reduced model training time from months to minutes, deployed GenAI agentic tools like Spotlight AI to streamline clinical workflows and hospital accreditation, sped up nurse onboarding and scaled predictive analytics for critical care.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/childrens-national-medical-center", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/childrens-national-medical-center-delivering-better-pediatric-outcomes.html" }, { "id": "scatter-lab-delivering-ai-powered-entertainment-that-captivates-users-for-hours", "title": "Delivering AI-powered entertainment that captivates users for hours", "summary": "CUSTOMER STORY Delivering AI-powered entertainment that captivates users for hours 3 Months To build a proprietary LLM with Databricks 1.5 Million Users Secured in just nine months after launching 12 Hours Of average weekly engagement on Zeta Scatter Lab, a conversational AI startup, is transforming entertainment with their AI-powered B2C platform. With Databricks, Scatter Lab built a large language model (LLM) in just three months, fueling rapid growth — 1.5 million users within nine months, each spending over 12 hours per week on Zeta.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/scatter-lab", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/scatter-lab-delivering-ai-powered-entertainment-that-captivates-users-for-hours.html" }, { "id": "databricks-enters-the-marketing-industry-with-customerlake-agentic-customer-data", "title": "Databricks Enters the Marketing Industry with CustomerLake: Agentic Customer Data Platform (CDP)", "summary": "Databricks Enters the Marketing Industry with CustomerLake: Agentic Customer Data Platform (CDP) June 16, 2026 Databricks launches CustomerLake, an agentic CDP built natively on Databricks that unifies customer data, AI models, agents, identity resolution, audience building, and activation — bringing agentic marketing to the open lakehouse. CustomerLake replaces one-off campaigns with “infinity campaigns,” continuous agentic loops that react to customer context in real time, enabling enterprises to deliver 1:1 personalized experiences a billion times a day.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/company/newsroom/press-releases/databricks-enters-marketing-industry-customerlake-agentic-customer", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/databricks-enters-the-marketing-industry-with-customerlake-agentic-customer-data.html" }, { "id": "doa-dierenasiel-helps-animals-get-adopted-faster-with-dynamics-365", "title": "DOA dierenasiel helps animals get adopted faster with Dynamics 365, Power Apps, and Microsoft AI", "summary": "DOA dierenasiel uses Microsoft Power Platform, Dynamics 365, and Copilot Studio to reduce admin, inform medical care, and help more animals. DOA dierenasiel partnered with Axelio to build a suite of apps using Dynamics 365 Customer Engagement, Power Platform, Microsoft Foundry, and Copilot Studio. DOA dierenasiel is the largest animal shelter in the Netherlands, helping 2,000 cats and dogs every year.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26726-doa-dierenasiel-dynamics-365-sales", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/doa-dierenasiel-helps-animals-get-adopted-faster-with-dynamics-365.html" }, { "id": "doa-dierenasiel-helps-animals-get-adopted-faster-with-dynamics-365-2", "title": "DOA dierenasiel helps animals get adopted faster with Dynamics 365, Power Apps, and Microsoft AI", "summary": "DOA dierenasiel partnered with Axelio to build apps using Dynamics 365 Customer Engagement, Power Platform, Microsoft Foundry, and Copilot Studio. DOA dierenasiel's solutions using Microsoft Power Platform, Dynamics 365, and Copilot Studio reduce admin, inform medical care, and help more animals. DOA dierenasiel is the largest animal shelter in the Netherlands, helping 2,000 cats and dogs every year.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26998-doa-dierenasiel-dynamics-365-sales", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/doa-dierenasiel-helps-animals-get-adopted-faster-with-dynamics-365-2.html" }, { "id": "credit-saison-achieves-954-roi-in-a-chatgpt-enterprise-pilot", "title": "Credit Saison achieves 954% ROI in a ChatGPT Enterprise pilot", "summary": "In September 2025, Credit Saison rolled out ChatGPT Enterprise to all employees. Credit Saison’s business centers on credit cards, with approximately 31.16 million cardholders.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/credit-saison", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/credit-saison-achieves-954-roi-in-a-chatgpt-enterprise-pilot.html" }, { "id": "converteo-industrializes-agentic-ai-with-google-cloud", "title": "Converteo industrializes Agentic AI with Google Cloud", "summary": "Converteo used Google Cloud Gemini Enterprise to modernize operations, structure agent development, and prepare different offerings for its clients. Anticipating disruption, embodying tomorrow's consulting With a plan to deploy more than 420 Gemini Enterprise licenses internally by the first quarter of 2026, we are not just advising on transformation: we are first implementing it ourselves to exponentially increase our efficiency and the value we provide to our clients.", "agent": "Gemini Enterprise agents", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/converteo", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini Enterprise agents.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/converteo-industrializes-agentic-ai-with-google-cloud.html" }, { "id": "consensus-uses-gpt5-and-the-responses-api-to-complete-weeks", "title": "Consensus uses GPT‑5 and the Responses API to complete weeks of research in minutes", "summary": "Consensus uses GPT-5 and OpenAI’s Responses API to power a multi-agent research assistant that reads, analyzes, and synthesizes evidence in minutes—helping over 8 million researchers accelerate scientific discovery. October 23, 2025 Consensus uses GPT‑5 and the Responses API to complete weeks of research in minutes Using GPT‑5 and the Responses API, Consensus designed a multi-agent system that plans, reads, and synthesizes evidence the way researchers do.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/consensus", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/consensus-uses-gpt5-and-the-responses-api-to-complete-weeks.html" }, { "id": "color-health-uses-chatgpt", "title": "Color Health uses ChatGPT", "summary": "Color Health — Their new copilot application uses GPT‑4o to identify missing diagnostics and create tailored workup plans, enabling healthcare providers to make evidence-based decisions about cancer screening and treatment. Color has been working to improve access to healthcare for a decade, serving more than 7 million patients since it was founded. In 2023, they partnered with the American Cancer Society to help employers and health plans take control of cancer—the second most common cause of death in the United States and the leading driver of American healthcare costs.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/color-health", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/color-health-uses-chatgpt.html" }, { "id": "coinbase-enhances-customer-support-and-operational-efficiency-with-claude", "title": "Coinbase enhances customer support and operational efficiency with Claude", "summary": "Coinbase built 35-50 internal apps on its platform. This demanded a solution that prioritized high availability to handle these surges seamlessly.” Selecting Claude for performance, flexibility, and security Coinbase chose Claude for its performance, multi-cloud flexibility, and robust security features. This enhances customer experiences and improves operational efficiency across its platform, supporting over 100 geographies and $226 billion in quarterly trading volume.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/coinbase", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/coinbase-enhances-customer-support-and-operational-efficiency-with-claude.html" }, { "id": "cogent-and-openai-build-cyber-defense-factories-for-enterprises", "title": "Cogent and OpenAI build cyber defense factories for enterprises", "summary": "The company’s AI agents combine GPT‑6.1 Sol and GPT‑5.6 with its enterprise context and controls to handle investigation through verified remediation. GPT‑6 Astra handles upfront planning and complex reasoning for that work. Customers can delegate investigation, require approval for changes, or permit bounded autonomous remediation. ## From vulnerability disclosure to verified fixes When critical security flaws known as PHP2Shell were disclosed in PHP, a programming language used to run websites, customers turned to the Cyber Defense Factories that Cogent had already deployed in their environments.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cogent-security", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/cogent-and-openai-build-cyber-defense-factories-for-enterprises.html" }, { "id": "coderabbit-scales-agentic-software-development-and-ships-20x-more", "title": "CodeRabbit scales agentic software development and ships 20x more", "summary": "For Harjot Gill, co-founder and CEO of [CodeRabbit⁠(opens in a new window)](https://www.coderabbit.ai/), trusting and validating agentic code is becoming the place where teams bring judgment to a growing volume of AI-generated work. “The first bottleneck that every company hits as soon as you adopt coding agents is code reviews,” Harjot says. According to CodeRabbit, better price-performance from OpenAI helps it add more AI agents to its reviews and pass the benefits to customers, and [Codex⁠](https://openai.com/codex/) helps it ship 20 times more software with the same engineering team.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/coderabbit-codex-daybreak", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/coderabbit-scales-agentic-software-development-and-ships-20x-more.html" }, { "id": "cities-worldwide-build-and-scale-ai-services-with-nvidia-physical", "title": "Cities Worldwide Build and Scale AI Services With NVIDIA Physical and Agentic AI", "summary": "Physical and agentic AI offer new ways to close that gap, from digital twins for infrastructure planning to vision and service agents, while keeping local governments in control of how sensitive data is processed and used. In Spain, 1MillionBot combines open source ALIA models trained at the Barcelona Supercomputing Center with NVIDIA Nemotron and other models in resident-service agents for Madrid Digital (Comunidad de Madrid), Administració Oberta de Catalunya and 150+ deployments across Spain, handling municipal procedures, appointment requests, urban-planning incidents and service inquiries.", "agent": "NVIDIA NIM", "topic": "Customer Support", "source": "Blog (NVIDIA)", "url": "https://blogs.nvidia.com/blog/cities-physical-agentic-ai-applications", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was NVIDIA NIM.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/cities-worldwide-build-and-scale-ai-services-with-nvidia-physical.html" }, { "id": "centrica-drives-a-new-wave-of-power-platform-innovation-with", "title": "Centrica drives a new wave of Power Platform innovation with Managed Environments and Copilot Studio", "summary": "Over 1,100 apps and AI agents have resulted in over $10M in estimated savings Centrica has been using Power Platform to drive an ambitious digital transformation strategy with over 1,100 apps across the enterprise. This set the foundation for the use of advanced Power Platform tools like Power Apps code apps and Copilot Studio. Together, these and other solutions have driven over $10M in estimated savings.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26768-centrica-microsoft-power-platform", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/centrica-drives-a-new-wave-of-power-platform-innovation-with.html" }, { "id": "cemex-builds-an-always-on-hr-experience-with-a-copilot-studio", "title": "Cemex builds an always-on HR experience with a Copilot Studio agent", "summary": "Cemex deployed an AI-powered HR agent on Copilot Studio to deliver 24/7 self-service support for 800 employees. The company built Consult HR, a conversational HR agent on Microsoft Copilot Studio integrated with Microsoft Teams, ServiceNow, and SAP SuccessFactors. HR evolution reflects Cemex’s commitment to continuous improvement, by using artificial intelligence to drive operational excellence, and deliver 24/7 employee support.", "agent": "Copilot Studio", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26985-cemex-microsoft-copilot-studio", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/cemex-builds-an-always-on-hr-experience-with-a-copilot-studio.html" }, { "id": "carmax-teams-with-sierra-to-enhance-inbound-sales-call-experience", "title": "CarMax teams with Sierra to enhance inbound sales call experience.", "summary": "Industry Retail CarMax, Inc., the nation’s largest retailer of used cars, today announced it is working with Sierra on a better inbound call experience for CarMax customers. Deployed in May, Sierra’s advanced AI voice-enabled agents ensure CarMax customers reach the right destination or speak with an associate faster and more consistently regardless of call volume, time or time zone. CarMax has been leveraging AI for years and has its own 24/7 virtual assistant, Skye, on CarMax.com and was the first U.S. auto retailer with an app in the ChatGPT app store that supports car shopping.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/carmax", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/carmax-teams-with-sierra-to-enhance-inbound-sales-call-experience.html" }, { "id": "building-agricultural-database-for-farmers", "title": "Building agricultural database for farmers", "summary": "Working with the Ministries of Agriculture in India, Ethiopia, and Kenya, Digital Green has created nearly 8,000 farmer-to-farmer training videos in more than 50 languages, enabling extension agents to provide timely, locally-relevant information to more farmers. Over the past 15 years, Digital Green has been dedicated to solving this problem through digital agricultural extension. These videos have increased farmer income by an average of 24 percent.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/digital-green", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/building-agricultural-database-for-farmers.html" }, { "id": "ai-building-a-data-driven-efficient-culture-with-ai", "title": "Building a data-driven, efficient culture with AI", "summary": "To keep ahead of the competition, they rolled out ChatGPT Enterprise to hundreds of employees to support innovation and creativity across the organization. [Holiday Extras⁠(opens in a new window)](https://www.holidayextras.com/) is the European leader in travel extras, helping travelers find the best airport lounges, hotels, parking, and insurance. They’ve been around for over 40 years, but have stayed on the cutting edge of innovation in the travel industry.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/holiday-extras", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ai-building-a-data-driven-efficient-culture-with-ai.html" }, { "id": "build-inc-uses-langchain", "title": "Build.inc uses LangChain", "summary": "Learn how Build.inc used LangGraph to automate CRE workflows with 25+ agents, reducing land diligence from 4 weeks to 75 minutes for data center development. Case Studies How Build.inc used LangGraph to launch a Multi-Agent Architecture for automating critical CRE workflows for Data Center Development. They built one of the more complex multi-agent workflows we've seen - with over 25 sub agents.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-build-inc-used-langgraph-to-launch-a-multi-agent-architecture-for-automating-critical-cre-workflows-for-data-center-development", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/build-inc-uses-langchain.html" }, { "id": "brown-university-brown-health-scales-microsoft-dragon-copilot-and-ai-agents-to", "title": "Brown Health scales Microsoft Dragon Copilot and AI agents to ease care delivery", "summary": "Brown University — Brown Health uses Dragon Copilot, Microsoft 365 Copilot and AI agents to reduce clinician burden and streamline the care delivery process. Brown Health adopted Microsoft Dragon Copilot and Microsoft 365 Copilot and then used Copilot Studio to build AI agents that support clinical workflows, hospital policies, patient access and operational processes. Brown Health uses Dragon Copilot, Microsoft 365 Copilot and AI agents to reduce clinician burden and streamline the care delivery process.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26765-brown-university-health-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/brown-university-brown-health-scales-microsoft-dragon-copilot-and-ai-agents-to.html" }, { "id": "broward-county-public-schools-scales-microsoft-365-copilot-in-record", "title": "Broward County Public Schools scales Microsoft 365 Copilot in record K-12 deployment", "summary": "Broward County Public Schools — The district deployed 20,000 Microsoft 365 Copilot licenses integrated with its Microsoft 365 ecosystem, providing AI capabilities to educators and staff while enabling students to use Copilot Chat and Copilot Studio. Broward County Public Schools confronted a $90 million-plus shortfall requiring operational efficiency at scale. Projected facilities savings of $40-50 million over five years.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26258-broward-county-public-schools-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/broward-county-public-schools-scales-microsoft-365-copilot-in-record.html" }, { "id": "brisbane-grammar-school-replaces-42-systems-saves-30-manual-work", "title": "Brisbane Grammar School replaces 42 systems, saves 30% manual work on Dynamics 365", "summary": "Brisbane Grammar School ran on 42 disconnected customer-built applications around an aging student system. Brisbane Grammar School replaced 42 disconnected systems with one platform on Microsoft Dynamics 365, returning hours to staff and families. Staff re-keyed the same data repeatedly, families faced inconsistent processes, and one waiting list review took up to 25 staff hours.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26970-brisbane-grammar-school-dynamics-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/brisbane-grammar-school-replaces-42-systems-saves-30-manual-work.html" }, { "id": "brand-ai-brand-ai-uses-ai-to-make-brands-more-human-with-claude", "title": "Brand.ai uses AI to make brands more human with Claude", "summary": "Brand Ai — Read the case study to see how they build on the Claude Platform. Brand.ai built their platform around Claude’s technical advantages, particularly its industry-leading context window that allows it to process entire brand guidelines at once. Enterprise clients have cut their brand compliance costs from $5M annually to a fraction while improving consistency. LG CNS modernizes 20-year-old enterprise systems with Claude", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/brand-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/brand-ai-brand-ai-uses-ai-to-make-brands-more-human-with-claude.html" }, { "id": "bouygues-telecom-plans-agentic-field-support-for-10-000-technicians", "title": "Bouygues Telecom plans agentic field support for 10,000 technicians", "summary": "Bouygues Telecom — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Field Service and Operations will give 10,000 technicians the context to arrive prepared, resolve issues faster, and complete more jobs per day. Bouygues Telecom plans agentic field support for 10,000 technicians Field Service and Operations will give 10,000 technicians the context to arrive prepared, resolve issues faster, and complete more jobs per day.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bouygues-telecom/agentic-field-service-operations", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/bouygues-telecom-plans-agentic-field-support-for-10-000-technicians.html" }, { "id": "booking-com-and-openai-personalize-travel-at-scale", "title": "Booking.com and OpenAI personalize travel at scale", "summary": "“When ChatGPT launched in 2022, I got this tingle,” says Adrienne Enggist, Senior Director of Product Marketplace at Booking.com. “We started with OpenAI’s API, ran a hackathon, and within 10 weeks, we launched the AI Trip Planner. “When you look at Booking.com data about how people have booked travel over the last 20 years, the top 15 destinations in Europe are heavily over-touristed,” notes Enggist.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/booking-com", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/booking-com-and-openai-personalize-travel-at-scale.html" }, { "id": "black-and-veatch-black-veatch-scales-microsoft-ai-enterprise-wide-to-deliver-gre", "title": "Black & Veatch scales Microsoft AI enterprise-wide to deliver greater client value", "summary": "Black And Veatch — Black & Veatch uses Microsoft 365 Copilot, Azure, Microsoft Foundry, Copilot Studio, Security Copilot, Microsoft Purview, GitHub Copilot, and Fabric to scale secure AI across teams, knowledge, data, workflows, and development. Black & Veatch saves approximately 9 hours per week per Microsoft 365 user while preserving knowledge, improving safety and margins, and scaling enterprise-wide agents and AI-enabled services to expand its portfolio.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27050-black-and-veatch-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/black-and-veatch-black-veatch-scales-microsoft-ai-enterprise-wide-to-deliver-gre.html" }, { "id": "gpt-6-astra-basis-completes-a-tax-workbook-2x-faster-with-gpt-6-astra", "title": "Basis completes a tax workbook 2x faster with GPT-6 Astra", "summary": "GPT-6 Astra — [Basis⁠(opens in a new window)](https://www.getbasis.ai/) builds AI agents to automate much of the manual work that accountants do each day, helping them shift their time from repetitive tasks to strategic work. The company’s research focuses on agents that can reliably complete long tasks, and with GPT‑6 Astra, it’s seeing a stronger understanding of what accountants want to accomplish. [Basis⁠(opens in a new window)](https://www.getbasis.ai/) builds AI agents to automate much of the manual work that accountants do each day, helping them shift their time from repetitive tasks to strategic work.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Case study (OpenAI)", "url": "https://openai.com/index/basis-tax-workbook-with-astra", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gpt-6-astra-basis-completes-a-tax-workbook-2x-faster-with-gpt-6-astra.html" }, { "id": "banco-de-la-ciudad-de-buenos-aires-uses-copilot-studio", "title": "Banco De La Ciudad De Buenos Aires uses Copilot Studio", "summary": "Banco De La Ciudad De Buenos Aires — The entity implemented Microsoft 365 Copilot, Copilot Studio, and Azure to automate tasks, develop AI agents, and improve customer service. The bank freed up 2,400 hours annually, allowing employees to focus on higher-value tasks, without the need to downsize. In addition, it saved USD14,500 per month in its Call Center and projects a total impact of USD75,000 per month with AI.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24281-banco-de-la-ciudad-de-buenos-aires-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/banco-de-la-ciudad-de-buenos-aires-uses-copilot-studio.html" }, { "id": "banco-bradesco-sa-banco-bradesco-streamlines-customer-service-with-azure-ai-foun", "title": "Banco Bradesco streamlines customer service with Azure AI Foundry, apps, and databases", "summary": "Banco Bradesco Sa — Bradesco built Bridge, a multi-agent, technology agnostic, generative AI platform. Based on Microsoft Azure OpenAI in Foundry Models, it automates internal and external processes. Brazilian bank streamlines processes with secure, compliant generative AI and API management services for 74 million customers and 80,000 employees. Bradesco gained an 83 percent resolution rate in digital customer service, and 80 percent for employee queries.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25660-banco-bradesco-sa-azure-ai-foundry", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/banco-bradesco-sa-banco-bradesco-streamlines-customer-service-with-azure-ai-foun.html" }, { "id": "b3networks-breaks-down-data-silos-and-transforms-employee-productivity-with", "title": "B3Networks breaks down data silos and transforms employee productivity with Gemini Enterprise", "summary": "B3Networks used Gemini Enterprise to cut time to finalize internal data queries, freeing employees from manual searches to focus on high-value work. Quinn Le Program Manager, B3Networks With Gemini Enterprise, B3Networks has established a one-stop source of consolidated data that powers use cases such as the creation of product requirement documents from projects managed within JIRA in minutes.", "agent": "Gemini Enterprise agents", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/b3networks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini Enterprise agents.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/b3networks-breaks-down-data-silos-and-transforms-employee-productivity-with.html" }, { "id": "automating-90-of-finance-and-legal-work-with-agents", "title": "Automating 90% of finance and legal work with agents", "summary": "Investors, bankers, consultants, and lawyers spend countless hours combing through market and equity research, virtual data rooms, contracts, and regulatory filings to make high-stakes decisions. [Hebbia⁠(opens in a new window)](http://hebbia.com/) set out to change that with Matrix, a multi-agent AI platform designed to handle the most complex financial and legal workflows end-to-end. Rather than relying on a single AI model, Matrix orchestrates multiple AI agents in parallel, leveraging OpenAI’s o3‑mini, o1, and GPT‑4o all at once.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/hebbia", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/automating-90-of-finance-and-legal-work-with-agents.html" }, { "id": "codex-asana-completed-a-years-long-code-migration-in-2-weeks-with", "title": "Asana completed a years-long code migration in 2 weeks with Codex", "summary": "Codex — Its platform uses AI agents and automations to help customers manage, track, and execute that work. For this project, [Codex helped Asana’s engineers remove Enzyme⁠(opens in a new window)](https://asana.com/inside-asana/migrating-off-enzyme-2-weeks), an outdated testing system that had made the company’s code harder to upgrade. Model and infrastructure costs came to about $12,000. > “Not every years-long project will collapse into weeks.", "agent": "OpenAI", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/asana", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/codex-asana-completed-a-years-long-code-migration-in-2-weeks-with.html" }, { "id": "az-roc-arizona-registrar-of-contractors-fortifies-its-data-foundation-and-ensure", "title": "Arizona Registrar of Contractors Fortifies its Data Foundation and Ensures Public Trust.", "summary": "Az Roc — The Agentforce 360 Platform safeguards critical public data, ensuring rapid recovery and maintaining data integrity. The Agentforce 360 Platform safeguards critical public data, ensuring rapid recovery and maintaining data integrity. AZ ROC operates under various statute laws that require different data retention policies‌ — ‌some records can be deleted as soon as they lose value, others kept for 5-10 years, and some must be kept in perpetuity, with records dating back to the 1930s. Try Salesforce Platform Services for 30 days.", "agent": "Agentforce", "topic": "Software Development", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/az-roc", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/az-roc-arizona-registrar-of-contractors-fortifies-its-data-foundation-and-ensure.html" }, { "id": "loandepot-automates-approvals-with-moveworks-are-5-minute-it-approvals-the-futur", "title": "Are 5-minute IT approvals the future? loanDepot says yes", "summary": "Loandepot Automates Approvals With Moveworks — Donald Small, Director of IT Service Management, knew the team needed a modern way to scale support, speed up decisions, and build what he called the “workplace of the future.” Solution: loanDepot launched an agentic AI Assistant to transform IT support In February 2022, loanDepot introduced Elle-Dee, its Moveworks AI Assistant. Moveworks AI Assistant automatically resolves employees’ requests in under 5 minutes, communicates changes, and shows the loanDepot team what to fix next.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/loandepot-automates-approvals-with-moveworks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/loandepot-automates-approvals-with-moveworks-are-5-minute-it-approvals-the-futur.html" }, { "id": "agentic-ai-drives-real-time-service-intelligence", "title": "Agentic AI drives real-time Service Intelligence", "summary": "To address this, Generali introduced an Agentic voice agent that supports service teams during live calls with real-time transcription, translations, summaries, and contextual suggestions. Agentic AI drives real-time Service Intelligence Generali Austria, part of the Generali Group, serves 1.7 million customers each year. The solution analyzes conversations as they happen, streamlining documentation and improving efficiency.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/generali-austria", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/agentic-ai-drives-real-time-service-intelligence.html" }, { "id": "agent-learning-from-human-feedback-alhf-a-databricks-knowledge-assistant", "title": "Agent Learning from Human Feedback (ALHF): A Databricks Knowledge Assistant Case Study", "summary": "Discover how Agent Learning from Human Feedback (ALHF) powers Databricks Agent Bricks, enabling AI agents like Knowledge Assistant to adapt to expert expectations with minimal natural language feedback—boosting response quality and enterprise readiness. Skip to main content In this blog, we dive into Agent Learning from Human Feedback (ALHF) — a new machine learning paradigm where agents learn directly from minimal natural language feedback, not just numeric rewards or static labels. Results Figure 2 shows how KA improves in quality with increasing rounds of expert feedback on DocsQA.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/agent-learning-human-feedback-alhf-databricks-knowledge-assistant-case-study", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/agent-learning-from-human-feedback-alhf-a-databricks-knowledge-assistant.html" }, { "id": "adventhealth-advances-whole-person-care-with-openai", "title": "AdventHealth advances whole-person care with OpenAI", "summary": "Using ChatGPT for Healthcare, physician advisors can generate structured summaries of patient charts, surface relevant clinical details and draft initial rationales. Physician advisors reviewing cases for utilization management often spend about 10 minutes per case, not on a single task but on a sequence of steps: reading charts, identifying relevant details, checking criteria and drafting structured rationales. “If we can take a 10-minute review and compress it meaningfully—while maintaining quality—that’s capacity we can give back to our clinicians.” AdventHealth also treated adoption as a measurable operational metric.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/adventhealth", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/adventhealth-advances-whole-person-care-with-openai.html" }, { "id": "acxiom-s-use-of-langsmith-for-enhanced-audience-segmentation", "title": "Acxiom's use of LangSmith for enhanced audience segmentation", "summary": "See how Acxiom debugged their agent application with LangSmith and built a scalable solution for their user base, complete with long-term memory, dynamic updates, and attribute-specific search. For over 55 years, its teams across the US, UK, Germany, China, Poland, and Mexico have helped businesses optimize their marketing and advertising investments while prioritizing customer privacy. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "Claude", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-acxiom", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/acxiom-s-use-of-langsmith-for-enhanced-audience-segmentation.html" }, { "id": "accenture-builds-agentic-system-with-oracle-ai-database-to-protect", "title": "Accenture builds agentic system with Oracle AI Database to protect client data", "summary": "Accenture — Early sales and requests for proposals (RFP) response development served as the first proving ground; for example, agents can assemble an automated RFP response, including architecture diagrams, from a highly curated document corpus. Accenture built the application in a few days on Oracle Cloud Infrastructure (OCI) with Oracle Autonomous AI Database 26ai and Oracle Deep Data Security. Accenture also demonstrated that the platform can scale for 3X concurrent demand—300 simultaneous sessions with query latency of 15 seconds or less for the majority of queries.", "agent": "Oracle AI", "topic": "Sales & Marketing", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/accenture", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/accenture-builds-agentic-system-with-oracle-ai-database-to-protect.html" }, { "id": "ana-seguros-speeds-insurance-insights-with-ai-bi-and-genie", "title": "ANA Seguros speeds insurance insights with AI/BI and Genie", "summary": "The chairman and president also use Genie through Microsoft Teams and Genie One to ask questions directly, while ANA Seguros’ IT director uses a specialized Genie Agent through Gemini Enterprise via MCP for business questions. ANA Seguros uses AI/BI Dashboards for its vehicle catalog, which sales teams and agents use to prepare insurance quotes. ANA Seguros has also reduced the time required to replicate its data warehouse into the Databricks lakehouse from a four-hour processing window to approximately 12 minutes. ANA Seguros previously spent around MXN 2 million annually on its SAS platform.", "agent": "Gemini Enterprise agents", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/ana-seguros/ai-bi", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gemini Enterprise agents.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ana-seguros-speeds-insurance-insights-with-ai-bi-and-genie.html" }, { "id": "ai-powered-coding-national-australia-bank-drives-productivity-in-software-develo", "title": "AI-powered coding: National Australia Bank drives productivity in software development", "summary": "Designed specifically for software development, the generative AI-powered assistant automates repetitive coding tasks, updates older code to newer versions, and conducts compliance checks. “We started using Amazon Q Developer to automate code updates and standardise compliance checks across our teams.” Amazon Q Developer integrates seamlessly into NAB’s existing developer ecosystem, enabling developers to work on building new, innovative products.", "agent": "Amazon Q", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/generative-ai-national-australia-bank", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Q.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ai-powered-coding-national-australia-bank-drives-productivity-in-software-develo.html" }, { "id": "ai-agent-reduces-call-times-and-optimizes-parcel-tracking", "title": "AI agent reduces call times and optimizes parcel tracking", "summary": "Additionally, data revealed that a significant portion of incoming calls revolved around simple inquiries, with a third related to \"Where is my Order (WISMO).\" Mister Spex strategy was to automate routine questions by having an AI agent welcome every customer calling in. AI agent reduces call times and optimizes parcel tracking Mister Spex, Europe's leading digitally-driven omnichannel online optician serving over 7 million customers across 10 countries, has revamped its customer service strategy by integrating an AI phone agent with NiCE Cognigy. The results are excellent and achieved in just a 3-month window after Go-Live.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/mister-spex", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/ai-agent-reduces-call-times-and-optimizes-parcel-tracking.html" }, { "id": "a-team-uses-an-ai-agent-9", "title": "A team uses an AI agent", "summary": "Or if you’re in ChatGPT, the [Canva GPT⁠(opens in a new window)](https://chat.openai.com/g/g-alKfVrz9K-canva) makes generating visual assets as easy as having a conversation about what you want to create. Users across languages and content types have written over 10 billion words using Magic Write. * [Magic Design⁠(opens in a new window)](https://www.canva.com/magic-design/), Canva’s design generation tool, pairs OpenAI’s API with Canva’s own AI design engine and library of over 100 million assets and templates.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/canva", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/a-team-uses-an-ai-agent-9.html" }, { "id": "gordonfoodservice-a-recipe-for-innovation-gordon-food-service-onboards-digital-c", "title": "A recipe for innovation: Gordon Food Service onboards digital co-workers with Gemini Enterprise", "summary": "Gordonfoodservice — A powerful agentic AI platform, Gemini Enterprise combines Google's most advanced Gemini models , a suite of pre-built Google agents, and a no-code workbench that allows employees to build their own agents, all grounded and connected to the company's internal data sources and key business applications. For example, human resources and marketing managers are using specialized, Google-built agents to brainstorm solutions for existing challenges, such as how to increase Gordon Food Service's brand awareness, and how to recruit and retain the company's truck drivers.", "agent": "Gemini Enterprise agents", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/gordonfoodservice", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini Enterprise agents.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/gordonfoodservice-a-recipe-for-innovation-gordon-food-service-onboards-digital-c.html" }, { "id": "better-remote-work-with-moveworks-digital-ai-for-support-teams-a-global-tech-com", "title": "A global tech company helped 65K employees adapt to remote work with AI", "summary": "Better Remote Work With Moveworks Digital Ai For Support Teams — Result Automated the equivalent of 25 help desk agents with an agentic AI-powered Assistant. Solution: Redefining the IT experience with AI for support teams In April 2019, the global tech leader officially launched the Moveworks AI Assistant on Microsoft Teams. Challenge Providing real-time IT support to about 65,000 employees without increasing the external help desk’s workload.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/better-remote-work-with-moveworks-digital-ai-for-support-teams", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/better-remote-work-with-moveworks-digital-ai-for-support-teams-a-global-tech-com.html" }, { "id": "irc-qa-a-conversation-with-irc-on-turning-frontline-health-data-into", "title": "A conversation with IRC on turning frontline health data into action in Burkina Faso", "summary": "Irc Qa — We didn’t even need Claude Code, that’s the amazing thing. Kristy Crabtree, the IRC’s global lead of technology for programs, has spent 15 years at the organization working where humanitarian programs and technology meet. Anthropic: You’ve been at the IRC for 15 years.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/irc-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/irc-qa-a-conversation-with-irc-on-turning-frontline-health-data-into.html" }, { "id": "frends-a-conversation-with-frends-elevating-customer-support-with-ai-efficiency", "title": "A conversation with Frends: Elevating customer support with AI efficiency and human expertise", "summary": "We spoke with Markus Haverinen from Frends, about their journey with Intercom so far, why they knew Fin AI Agent was the logical next step for their team, how they approached creating a human+AI experience – and the impact it's having on their support. We spoke with Markus Haverinen, Head of Support Operations at Frends, about their journey with Intercom so far, why they knew Fin AI Agent was the logical next step for their team, how they approached creating a human+AI experience – and the impact it’s having on their support.", "agent": "Fin", "topic": "Customer Support", "source": "Case study (Fin)", "url": "https://fin.ai/customers/frends", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/frends-a-conversation-with-frends-elevating-customer-support-with-ai-efficiency.html" }, { "id": "leading-biopharmaceutical-company-improves-employee-productivity-with-moveworks-", "title": "75,000 hours of productivity savings with the Moveworks AI Assistant", "summary": "Leading Biopharmaceutical Company Improves Employee Productivity With Moveworks — Moveworks saves a leading global biopharmaceutical company more than 75,000 hours in employee productivity. Today, their Moveworks AI Assistant provides employees with a single interface to access information and automate repetitive support tasks while reducing costs for the company. Moveworks saves a leading global biopharmaceutical company more than 75,000 hours in employee productivity. Result Over 75,000 productivity hours reclaimed, allowing the workforce to invest more time in innovation and research.", "agent": "Moveworks", "topic": "Sales & Marketing", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/leading-biopharmaceutical-company-improves-employee-productivity-with-moveworks", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/leading-biopharmaceutical-company-improves-employee-productivity-with-moveworks-.html" }, { "id": "21-great-customer-service-script-examples", "title": "21 great customer service script examples", "summary": "It outlines the dialogue and actions a customer service agent needs to take during a call or chat, making it easier to handle each interaction quickly and efficiently while leaving room for the agent's personal je ne sais quoi . I built these with the help of AI—and my five years of experience in customer service. 1. This is Reginald; how can I help you today?\" 2.", "agent": "Zapier Agents", "topic": "Customer Support", "source": "Blog (Zapier)", "url": "https://zapier.com/blog/customer-service-script", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Zapier Agents.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/21-great-customer-service-script-examples.html" }, { "id": "1st-central-group-launches-first-agentic-ai-motor-insurance-proposition", "title": "1st Central Group launches first agentic AI motor insurance proposition, powered by Microsoft technology", "summary": "Motivo is at the forefront of applying agentic AI to motor insurance. Its conversational AI assistant, KAI, provides support 24 hours a day, helping customers buy cover, ask questions, make changes and manage their policies online or through the Motivo app. Launched in 2008, it now has around 1.4 million customers across motor and home insurance. Ownership of its technology platform gives 1st Central Group the flexibility to integrate new capabilities directly into its insurance operations at speed and bring new propositions to market.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/1st-central-launches-agentic-ai-motor-insurance-powered-by-microsoft", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/1st-central-group-launches-first-agentic-ai-motor-insurance-proposition.html" }, { "id": "16-million-ai-conversations-yearly-with-self-service-ai-agent", "title": "16+ Million AI Conversations Yearly With Self-Service AI Agent", "summary": "The introduction of Cognigy immediately gave Lufthansa the resilience it needed to handle extreme traffic spikes and deliver consistent customer support. These difficulties paved the way for the development of scalable and widely utilized Self-Service AI Agents by Lufthansa passengers, which facilitate the management of rebookings, acess travel info, check alternatives flights or get refunds. 16+ Customer Service AI Agents 16M+ Conversations per Year 375K+ AI Conversations daily during Peaks This video is hosted on YouTube.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/lufthansa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 56, "page": "https://agentsightings.com/case/16-million-ai-conversations-yearly-with-self-service-ai-agent.html" }, { "id": "engie-agentforce-answers-energy-contract-questions", "title": "An energy firm's agent explains contracts to new customers", "summary": "ENGIE's Agentforce agent handles 1,500+ conversations a day, autonomously resolving 71% of cases with 83% response accuracy. In Italy, a link in the welcome email opens a chat that answers questions like 'when does my contract start?' using the customer's own contract data.", "agent": "Agentforce (ENGIE)", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/engie/", "prompt": "A new customer signed a contract. Using their contract record and our plan knowledge base, answer when it starts, their price type and when activation happens. Tell them if you do not know.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/engie-agentforce-answers-energy-contract-questions.html" }, { "id": "sun-agent-eight-cron-jobs-statements-to-notion", "title": "An agent called Sun turns the Citibank PDF into Notion rows every month", "summary": "Abhay Bhat describes an agent that, on the 13th of each month, finds the Citibank email, downloads the PDF, parses the transactions, sorts them into ten categories and syncs them to Notion with merchant names. It runs on eight cron jobs and a memory layer. Self-reported.", "agent": "Sun (personal agent, Telegram, mem0)", "topic": "Finance", "source": "Blog", "url": "https://abhaybhat.com/blog/technology/eight-cron-jobs-one-ai-agent-and-a-mantra-for-my-daughter/", "prompt": "On the 13th of each month, find my bank statement email, download the PDF, categorise every transaction, and add them to my Notion finance table.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/sun-agent-eight-cron-jobs-statements-to-notion.html" }, { "id": "natera-voice-agent-books-mobile-blood-draws", "title": "A voice agent books mobile blood-draw appointments", "summary": "Natera put a voice scheduling agent into production for inbound mobile phlebotomy calls. In a four-week window it handled 4,744 calls, and the share of calls ending in under 30 seconds fell from 22% to 12%. Natera says cost is under one US cent per completed call.", "agent": "Voice scheduling agent (Amazon Bedrock AgentCore)", "topic": "Travel & Booking", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/nateras-intelligent-appointment-scheduling-with-amazon-bedrock-agentcore/", "prompt": "Answer inbound calls from patients wanting a home visit. Verify who they are, ask for date and time preferences, book a slot, and read back the confirmation. Hand over to a person if verification fails.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/natera-voice-agent-books-mobile-blood-draws.html" }, { "id": "hermes-agent-books-swimming-lessons-and-finds-battery", "title": "A home agent books swimming lessons and finds a clock battery", "summary": "An HN commenter runs a local Hermes agent that watches swimming-lesson availability and books a suitable slot, reads emails for tasks into Asana, and once identified a non-standard clock battery from a photo and ordered it. He says it takes boring chores off his plate.", "agent": "Hermes Agent", "topic": "Home & Family", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50187726", "prompt": "Watch the swimming club's booking page and book the first lesson that fits my son's schedule. Also, when I send a photo of something broken, work out the part I need and order it for my approval.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/hermes-agent-books-swimming-lessons-and-finds-battery.html" }, { "id": "sheila-agent-runs-company-accounting", "title": "A founder's agent handles invoices, payments and 1099s", "summary": "On Hacker News, Alex Gleason says his open-source agent Sheila handles his company's contractor invoices, payments in fiat and Bitcoin, bookkeeping, expenses and 1099s. It uses 50+ small scripts and a 600-line AGENTS.md, and he watches her work before anything goes out.", "agent": "Sheila (open-source agent)", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47282326", "prompt": "Read new contractor invoices, check them against what we agreed, prepare the payment and a draft reply, and show me both before anything is sent.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/sheila-agent-runs-company-accounting.html" }, { "id": "weston-florida-city-hall-voice-agent-permits", "title": "A Florida city with 13 staff answers its phones with a voice agent", "summary": "EffiGov says Weston, Florida, a city of 68,000 with 13 direct employees, moved its City Hall line to voice AI on September 16, 2026. In the first month it answered 6,700+ calls and read 890+ permit records live from Accela. Vendor press release, 28 October 2026.", "agent": "EffiGov voice agent (Accela)", "topic": "Customer Support", "source": "News (EffiGov)", "url": "https://www.effigov.com/news/weston-fl-launch-2026", "prompt": "Answer City Hall calls around the clock. For permit questions, read the live permit record and tell the caller its status and any balance due.", "added": "2026-10-29", "interest": 56, "page": "https://agentsightings.com/case/weston-florida-city-hall-voice-agent-permits.html" }, { "id": "search-and-apply-to-jobs-on-linkedin", "title": "Search and apply to jobs on LinkedIn", "summary": "Case study takeaway: the poster gave OpenClaw control of a Chrome browser with the OpenClaw extension installed, then manually logged into LinkedIn so the agent could use the live session. After discussing their background, the agent wrote and stored profile details in multiple markdown files, made a resume PDF, searched LinkedIn and other job sites, applied to matching roles, and logged applications in Google Sheets; the human helped create some accounts and later shut it down. The poster says it applied to 100+ jobs in about three days, leading to interviews with six companies and two offers, with the accepted one paying a little over $5k a month versus about $2.", "agent": "OpenClaw", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/openclaw/comments/1r8hek7/my_agent_doubled_my_salary_it_found_a_new_job_for", "prompt": "Help me search and apply to jobs on LinkedIn. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/search-and-apply-to-jobs-on-linkedin.html" }, { "id": "run-a-home-robot-through-claude-desktop", "title": "Run a home robot through Claude Desktop", "summary": "One practitioner notes that tal bought a SunFounder PiCar-X robot kit with a camera and an ultrasonic distance sensor. He ran the harness on his laptop, with the Raspberry Pi riding on the robot, and handed control to Claude. Asked to park 20 cm from the room's door, it spent fifteen minutes parking in front of a filing cabinet.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.talraviv.co/p/i-gave-claude-a-robot-body", "prompt": "Go through my mail for this goal: run a home robot through Claude Desktop. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/run-a-home-robot-through-claude-desktop.html" }, { "id": "prospect-score-leads-and-run-outbound-email-sequences", "title": "Prospect, score leads and run outbound email sequences", "summary": "As described in the source, getSalesClaw is a product that scans Apollo.io and job boards twice daily for prospects matching an ideal customer profile. It scores each lead 0–100 and drops low scorers. The source is a product description with no results, numbers, or user reports.", "agent": "Claude", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/automation/comments/1uy5lj6/i_couldnt_afford_to_hire_a_b2b_sales_team_so_i", "prompt": "Go through my mail for this goal: prospect, score leads and run outbound email sequences. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/prospect-score-leads-and-run-outbound-email-sequences.html" }, { "id": "manage-family-email-calendar-and-school-chats", "title": "Manage family email, calendar and school chats", "summary": "Text or WhatsApp “Anna,” and the bot stays up overnight on the family inbox, shared calendar, and school chats. Pitch: the admin chores both parents keep dropping. Adoption claims are the vendor’s.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1udd09j/ai_agents_feel_one_step_away_from_a_real_personal", "prompt": "Go through my mail for this goal: manage family email, calendar and school chats. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/manage-family-email-calendar-and-school-chats.html" }, { "id": "build-a-first-real-project", "title": "Build a first real project", "summary": "One practitioner notes that replit Agent was utilized by a student who had just completed a real build, resulting in an unexpected expense of approximately $65.", "agent": "Replit Agent", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1udnndh/replit_agent_cost_me_85_as_a_student_in_2_days", "prompt": "Finance task: build a first real project. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/build-a-first-real-project.html" }, { "id": "add-travel-bookings-from-email-to-calendar", "title": "Add travel bookings from email to calendar", "summary": "Linked example of add travel bookings from email to calendar. The builder keeps a numbered Johnny.Decimal folder tree, with one folder holding saved scripts and documentation for adding travel bookings to their calendar.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49949563", "prompt": "Go through my mail for this goal: add travel bookings from email to calendar. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 56, "page": "https://agentsightings.com/case/add-travel-bookings-from-email-to-calendar.html" }, { "id": "unspun-coordinates-people-custom-agents-and-microfactory-machines-in-notion", "title": "Unspun coordinates people, Custom Agents and microfactory machines in Notion", "summary": "Unspun makes clothing on demand in local microfactories using its own 3D weaving technology. To keep every machine run connected to the people and decisions behind it, Unspun uses Notion and Custom Agents that help keep production moving.", "agent": "Notion Custom Agents", "topic": "Automation", "source": "Case study (Notion)", "url": "https://notion.com/customers/unspun", "prompt": "I want an agent to run this workflow, flag anything it is unsure about, and pass those items to a person. The tool in the source case was Notion Custom Agents.", "added": "2026-11-13", "interest": 55, "page": "https://agentsightings.com/case/unspun-coordinates-people-custom-agents-and-microfactory-machines-in-notion.html" }, { "id": "snoonu-runs-the-genie-shopping-assistant-and-smart-catalog-agents-monitored-with-d", "title": "Snoonu runs the Genie shopping assistant and Smart Catalog agents, monitored with Datadog", "summary": "Snoonu is a Qatar-based super-app. Genie, its AI shopping assistant, helps customers discover products through text and image-based interactions, while Smart Catalog agents continuously improve product quality in the background through categorization, attribute extraction and content moderation. Snoonu's team lacked insight into how agent conversations unfolded in production, including how models reasoned and how tool calls executed, and adopted Datadog Agent Observability to close that gap.", "agent": "Datadog Agent Observability", "topic": "Shopping", "source": "Case study (Datadog)", "url": "https://datadoghq.com/case-studies/snoonu", "prompt": "I want an assistant to help shoppers pick the right product and answer their questions while they browse. The tool in the source case was Datadog Agent Observability.", "added": "2026-11-13", "interest": 55, "page": "https://agentsightings.com/case/snoonu-runs-the-genie-shopping-assistant-and-smart-catalog-agents-monitored-with-d.html" }, { "id": "pwc-choses-crewai-to-help-power-theirglobal-agent-os", "title": "PwC launched Agent OS with CrewAI at the core", "summary": "Go Back PwC Choses CrewAI to Help Power TheirGlobal Agent OS PwC has launched Agent OS — with CrewAI as one piece at the core, powering structured orchestration, observability, and secure execution. PwC is one of the largest professional services firms in the world—and one of CrewAI’s most advanced customers.‍ After seeing 700%+ improvements in internal process accuracy using CrewAI-powered agents, this is why PwC is enabling CrewAI within agent OS more broadly.‍ When it’s time to move from prototype to production—you can build on CrewAI.‍ Here’s why. 1. From 700%+ accuracy gains to global rollout — this is AI in production.", "agent": "CrewAI", "topic": "Business & Startups", "source": "Case study (CrewAI)", "url": "https://crewai.com/blog/pwc-choses-crewai-to-help-power-theirglobal-agent-os", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was CrewAI.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/pwc-choses-crewai-to-help-power-theirglobal-agent-os.html" }, { "id": "msu-federal-credit-union-automates-75-of-chats", "title": "MSU Federal Credit Union Automates 75% of Chats", "summary": "MSU Federal Credit Union Automates 75% of Chats MSU Federal Credit Union replaced its legacy on-premises contact center with Five9 AI Agents, automating 75% of chat volume, cutting call abandonment nearly in half, and lifting CSAT to 4.59 while reducing employee turnover. Five9 AI Agents help MSUFCU automate chats and cut call abandonment 48%. Automated 75% of chat volume with an AI-powered virtual assistant Cut call abandonment nearly in half, from 18.23% to 9.49% Reduced agent turnover 15% while boosting productivity 7.7% Raised CSAT to 4.59 and NPS from 57 to 63 Download the Case Study Download the Case Study", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Five9)", "url": "https://five9.com/resources/case-study/msu-federal-credit-union-automates-75-chats", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/msu-federal-credit-union-automates-75-of-chats.html" }, { "id": "ltm-accelerates-testing-transformation-with-tricentis-agentic-ai", "title": "LTM accelerates testing transformation with Tricentis agentic AI", "summary": "LTM accelerates testing transformation with Tricentis agentic AI—achieving 67% faster automation, 50% quicker test design, and full UI/API coverage. that could dramatically reduce manual effort, integrate seamlessly with their existing tools, and position them for the autonomous testing future. Agentic Test Creation transformed how LTM builds test cases, reducing manual effort dramatically: Low complexity test cases dropped from 30 minutes to 10 minutes—a 67% reduction High complexity test cases fell from 2 hours to 20-30 minutes—up to 83% time savings The automatic integration with Tricentis qTest eliminated manual Excel uploads entirely.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study", "url": "https://tricentis.com/case-studies/ltm-accelerates-testing-transformation-agentic-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/ltm-accelerates-testing-transformation-with-tricentis-agentic-ai.html" }, { "id": "how-zinus-saves-140-000-and-cuts-development-time-by-50-with-replit", "title": "How Zinus Saves $140,000+ and Cuts Development Time by 50% with Replit", "summary": "Consumer goods maker Zinus builds internal tools in-house on Replit instead of outsourcing — saving over $140,000 and cutting development time by 50%. through traditional development channels, the quoted costs were exactly $112,050—plus an estimated three months of development time. For developers facing similar build-or-buy decisions, the Zinus case presents a compelling alternative: use AI-powered development with Replit to create custom solutions rapidly and cost-effectively while achieving the exact functionality your organization needs.", "agent": "Replit Agent", "topic": "Software Development", "source": "Case study (Replit)", "url": "https://replit.com/customers/zinus", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Replit Agent.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/how-zinus-saves-140-000-and-cuts-development-time-by-50-with-replit.html" }, { "id": "how-perplexity-put-its-support-team-in-control-of-its-ai-agent", "title": "How Perplexity put its support team in control of its AI agent", "summary": "How Perplexity put its support team in control of its AI agent. wasn't simply handling more questions. Putting support operators in control of the AI experience Perplexity chose Decagon with a specific operating model in mind: the people closest to customers should be able to shape how the AI agent behaves. As Perplexity has grown, so has the scale and complexity of supporting its users, with average daily support volume increasing 269% from last year. Over the last 30 days, the team has achieved a 78% deflection rate while supporting 70+ user intents.", "agent": "Decagon", "topic": "Finance", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/perplexity", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/how-perplexity-put-its-support-team-in-control-of-its-ai-agent.html" }, { "id": "how-gusto-accelerates-its-go-to-market-engine-with-gumloop", "title": "How Gusto accelerates its go-to-market engine with Gumloop", "summary": "Gusto used Gumloop agents to add $1.5M+ in ARR in three months, cut partnership review prep from 45 minutes to under 5, and lift win rates 31%. in a 31% higher win rate and 44% larger deals. ” For Gusto's more complex customers, the team built a partnership review agent, Gusto’s equivalent of an enterprise QBR prep tool, but tailored for the SMB world. Partnership review agent: winning with deep customer intelligence “ The partnership review agent cuts prep time from 30–45 minutes per customer to under five minutes, and it results in a 31% higher win rate and 44% larger deals.", "agent": "Gumloop", "topic": "Sales & Marketing", "source": "Case study (Gumloop)", "url": "https://gumloop.com/customers/gusto", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gumloop.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/how-gusto-accelerates-its-go-to-market-engine-with-gumloop.html" }, { "id": "cdl-accelerates-its-agentic-ai-roadmap-with-cost-and-performance-insights-from-d", "title": "CDL accelerates its agentic AI roadmap with cost and performance insights from Dynatrace", "summary": "Learn now how CDL accelerates its agentic AI roadmap with cost and performance insights from Dynatrace. Single source of truth enables better experiences Share Via Email Facebook Twitter LinkedIn Embedding AI into the insurance ecosystem CDL serves as the veins of the UK's personal lines insurance market, powering around 60% of its transactions through aggregators and brokers. Overview CDL accelerates its agentic AI roadmap with cost and performance insights from Dynatrace To gain our customers' trust, we're going after ISO 42001 certification.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Dynatrace)", "url": "https://dynatrace.com/customers/cdl", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/cdl-accelerates-its-agentic-ai-roadmap-with-cost-and-performance-insights-from-d.html" }, { "id": "brainlabs-get-stuff-done-system-custom-agents-that-execute-while-you-focus-on-de", "title": "Brainlabs' Get Stuff Done System: Custom Agents That Execute While You Focus on Deep Work", "summary": "Brainlabs built a multi-agent orchestration platform on Notion, using Workers for deterministic execution to connect their Cortex AI system—turning meeting notes into tasks and automating agency workflows at scale. Please watch it on YouTube × Brainlabs' Get Stuff Done System: Custom Agents That Execute While You Focus on Deep Work Brainlabs built a system in Notion where work moves from captured context to completed execution without waiting on humans. “There’s probably only 30% of your day where you do the work you’re meant to do in your job in the first place,” he says.", "agent": "Snowflake Cortex", "topic": "Automation", "source": "Case study (Notion)", "url": "https://notion.com/customers/brainlabs", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Snowflake Cortex.", "added": "2026-11-12", "interest": 55, "page": "https://agentsightings.com/case/brainlabs-get-stuff-done-system-custom-agents-that-execute-while-you-focus-on-de.html" }, { "id": "chatgpt-enterprise-zenken-boosts-a-lean-sales-team-with-chatgpt-enterprise", "title": "Zenken boosts a lean sales team with ChatGPT Enterprise", "summary": "ChatGPT Enterprise guarantees that our data won’t be used to train its AI. This security feature gave us the confidence to safely handle confidential data.\" The availability of reasoning models was also a decisive reason for choosing ChatGPT Enterprise. Work that was previously outsourced is increasingly handled in house, cutting annual outsourcing costs by around 50 million yen and improving margins. Weekly active usage of ChatGPT Enterprise exceeds 90%, and employees send an average of about 900 messages per person each month.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/zenken", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/chatgpt-enterprise-zenken-boosts-a-lean-sales-team-with-chatgpt-enterprise.html" }, { "id": "navien-winning-at-the-curve-navien-drives-ai-powered-process-excellence-on", "title": "Winning at the Curve: Navien drives AI-powered process excellence on Microsoft Azure", "summary": "Navien standardized processes across the business and deployed AI across core functions to build a faster, more consistent global operating model. Navien built a unified data, automation, and AI foundation on Microsoft Azure, Microsoft Fabric, and Microsoft Power Platform, connecting fragmented systems to drive consistent, intelligent decision-making across its worldwide operations. With AI agents and automation, Navien saved 28,000 hours annually, and 32.4% of staff use self-service analytics on Microsoft Fabric. The company expects to achieve over KRW 2.1 billion in TCO savings over 5 years by migrating to Microsoft Azure.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26505-navien-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/navien-winning-at-the-curve-navien-drives-ai-powered-process-excellence-on.html" }, { "id": "williams-transforms-frontline-work-with-copilot-gaining-90-adoption", "title": "Williams transforms frontline work with Copilot, gaining 90% adoption", "summary": "Williams, a natural gas energy provider, deployed Microsoft 365 Copilot to frontline employees, enabling AI-powered help with operational tasks and the use of customized agents to automate workflows and surface critical information. Williams transforms frontline operations with Microsoft 365 Copilot, driving over 90% AI adoption organization-wide. AI adoption increased from single digits to more than 90% across the organization.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27209-williams-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/williams-transforms-frontline-work-with-copilot-gaining-90-adoption.html" }, { "id": "wellstar-cuts-shift-fill-effort-more-than-80-using-swift-built", "title": "Wellstar cuts shift-fill effort more than 80% using Swift, built on Azure AI", "summary": "Swift™ Workforce AI’s agentic scheduling agent, built on Azure AI, cuts Wellstar’s shift-fill effort 80%+, returning Nurse Managers to patient care. Wellstar deployed the Swift™ Scheduling Copilot, an SMS-based, agentic AI agent from Swift Workforce AI Inc. built within Azure using Microsoft Foundry. Deployed across Wellstar’s 11 hospitals, Swift cut time spent filling open shifts by more than 80% and lifted shift-fill rates 33%, returning hours each week to Nurse Managers for coaching, rounding, and patient care.", "agent": "Custom agent", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27115-wellstar-health-system-microsoft-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/wellstar-cuts-shift-fill-effort-more-than-80-using-swift-built.html" }, { "id": "virgin-money-modernises-banking-with-microsoft-copilot-studio", "title": "Virgin Money modernises banking with Microsoft Copilot Studio", "summary": "To achieve this, Virgin Money partnered with Microsoft to create Redi – an AI-powered assistant built using Microsoft Copilot Studio. Redi now drives 54% customer engagement on outbound messages, with a 97% journey completion rate.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24471-virgin-money-microsoft-365-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/virgin-money-modernises-banking-with-microsoft-copilot-studio.html" }, { "id": "vera-bradley-designs-efficiency-and-better-customer-experiences-with-dynamics", "title": "Vera Bradley designs efficiency and better customer experiences with Dynamics 365", "summary": "Vera Bradley — The company increased efficiency, saved millions, reduced live agent escalations by 25%, and improved customer experience with real-time insights. The company increased efficiency, saved millions, reduced live agent escalations by 25%, and improved customer experience with real-time insights.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24992-vera-bradley-dynamics-365-finance", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/vera-bradley-designs-efficiency-and-better-customer-experiences-with-dynamics.html" }, { "id": "ventura-county-health-care-agency-reduces-documentation-time-with-oracle", "title": "Ventura County Health Care Agency reduces documentation time with Oracle Health", "summary": "Ventura County Health Care Agency — The healthcare system’s providers use Oracle Health AI Agents to cut time spent on documentation, gaining more time for patient interaction. Over the past 12 months since go-live, providers (44 of 91) utilizing Oracle Health AI Agents for at least half of their notes have seen a reduction in time spent in Oracle Health Foundation EHR by 10.7% and documentation time by 27.3%.[1] The time saved enables these physicians to focus less on their computer screens and more patient care.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/ventura-county-health-care-agency", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/ventura-county-health-care-agency-reduces-documentation-time-with-oracle.html" }, { "id": "vanguard-tokyo-vanguard-lawyers-tokyo-scales-ai-across-the-firm-with-microsoft", "title": "Vanguard Lawyers Tokyo scales AI across the firm with Microsoft 365 Copilot", "summary": "Vanguard Tokyo — Vanguard Lawyers Tokyo cut email drafting time by nearly 50% with Copilot and compressed week-long tasks into two days. Vanguard Lawyers Tokyo boosts legal speed and accuracy with Microsoft 365 Copilot, cutting email time, reducing costs, and accelerating case work. Vanguard Lawyers Tokyo cut email drafting time by nearly 50% with Copilot and compressed week-long tasks into two days.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26352-vanguard-tokyo-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/vanguard-tokyo-vanguard-lawyers-tokyo-scales-ai-across-the-firm-with-microsoft.html" }, { "id": "university-of-kentucky-sparks-campus-wide-innovation-with-microsoft-365-copilot", "title": "University of Kentucky sparks campus-wide innovation with Microsoft 365 Copilot", "summary": "The University of Kentucky uses its CATS AI framework to scale Microsoft AI solutions for 70,000+ users across campus and healthcare. The university implemented the CATS AI governance framework and standardized on a Microsoft AI portfolio, including Microsoft 365 Copilot, Microsoft Dragon Copilot, and GitHub Copilot, all built on a secure Microsoft Azure foundation. Standardizing on Microsoft AI, it reached 70,000+ users, reducing clinical documentation and doubling student productivity through a campus-wide 100% deployment. UK achieved 100% deployment for its campus.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26551-university-of-kentucky-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/university-of-kentucky-sparks-campus-wide-innovation-with-microsoft-365-copilot.html" }, { "id": "us-venture-u-s-venture-gains-efficiencies-and-insights-with-dynamics-365-and", "title": "U.S. Venture gains efficiencies and insights with Dynamics 365 and Microsoft 365 Copilot for Finance", "summary": "Us Venture — AutoForce division implemented Dynamics 365 Supply Chain Management to centralize warehouse data, connect processes, and improve operational efficiency while using Microsoft Copilot for Finance to automate monthly reconciliations. AutoForce pays thousands of invoices per day and 50% of orders are for same day delivery. AutoForce division implemented Dynamics 365 Supply Chain Management to centralize warehouse data, connect processes, and improve operational efficiency while using Microsoft Copilot for Finance to automate monthly reconciliations.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20600-us-venture-microsoft-365-copilot-for-finance", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/us-venture-u-s-venture-gains-efficiencies-and-insights-with-dynamics-365-and.html" }, { "id": "telekom-srbija-scales-secure-ai-adoption-to-90-with-microsoft", "title": "Telekom Srbija scales secure AI adoption to 90% with Microsoft 365 Copilot", "summary": "Telekom Srbija used Microsoft 365 Copilot to scale secure AI adoption to 90%, boosting productivity, transforming how employees work, and reinventing its operating model. The company achieved 80–90% Copilot adoption across 1,000 users, accelerating everyday work while building a foundation for AI-driven transformation.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26889-telekom-srbija-microsoft-teams", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/telekom-srbija-scales-secure-ai-adoption-to-90-with-microsoft.html" }, { "id": "syntek-information-systems-drives-development-productivity-innovation-with-githu", "title": "Syntek Information Systems Drives Development Productivity Innovation with GitHub Enterprise on Azure", "summary": "Syntek Information Systems has adopted Microsoft GitHub Enterprise to build an AI-driven development environment and enhance developer productivity. In major IT projects such as constructing the D2C platform for Yuhan-Kimberly, the company leveraged GitHub Copilot to reduce code writing and debugging time by approximately 50 to 70% while maximizing automation and maintenance efficiency through AI.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24570-syntek-information-system-github-enterprise", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/syntek-information-systems-drives-development-productivity-innovation-with-githu.html" }, { "id": "softchoice-uses-microsoft-copilot", "title": "Softchoice uses Microsoft Copilot", "summary": "A leading software- and cloud-focused IT solutions provider, Microsoft partner Softchoice is harnessing generative AI–powered tools to unlock business efficiencies and offer customers a hands-on experience for their own AI journeys. In 2023, Softchoice tested Copilot for Microsoft 365 with a cross-organizational group to explore how generative AI can streamline operations and empower employees. By prioritizing employee education, the company is realizing productivity gains, including a 97% reduction in time spent summarizing technical meetings and up to 70% less time spent on content creation.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1798509188103498351-softchoice-microsoft-copilot-for-microsoft-365-consumer-goods-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/softchoice-uses-microsoft-copilot.html" }, { "id": "skillfully-transforms-hiring-through-ai-powered-skill-simulations-with-claude", "title": "Skillfully transforms hiring through AI-powered skill simulations with Claude", "summary": "Skillfully reduced hiring cycle time by 50% while decreasing costs. Read the case study to see how they build on the Claude Platform.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/skillfully", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/skillfully-transforms-hiring-through-ai-powered-skill-simulations-with-claude.html" }, { "id": "sanlam-improves-user-experience-and-productivity-by-empowering-engineers-with", "title": "Sanlam improves user experience and productivity by empowering engineers with GitHub Copilot", "summary": "“I feel five times more productive!” or “The quality of my work has improved even further”—these are all things that engineers at Sanlam have said about GitHub Copilot. Now, Sanlam’s engineers have a helpful virtual colleague in Copilot, which offers suggestions, code optimization, refactoring into modern languages and generation of unit test data sets on the go. Engineers have saved up to 30% of their time while also improving code quality.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1743938628089055931-sanlam-azure-devops-insurance-en-south-africa", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/sanlam-improves-user-experience-and-productivity-by-empowering-engineers-with.html" }, { "id": "sse-creates-a-compliant-nuanced-virtual-assistant-using-microsoft-copilot", "title": "SSE creates a compliant, nuanced virtual assistant using Microsoft Copilot Studio and Azure OpenAI", "summary": "To enhance customer experience, SSE required a solution able to handle customer interactions in a conversational and nuanced way. The company adopted Microsoft Copilot Studio and Azure OpenAI to build its first conversational AI virtual assistant. With its new virtual assistant, SSE has increased positive customer reactions by 53% and intent recognition and answering by 99%.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24657-sse-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/sse-creates-a-compliant-nuanced-virtual-assistant-using-microsoft-copilot.html" }, { "id": "andritz-preserving-expertise-and-driving-innovation-andritz-empowers-employees-w", "title": "Preserving expertise and driving innovation: ANDRITZ empowers employees with AI agents", "summary": "atwork collaborates with ANDRITZ to empower employees with AI agents. ANDRITZ faced a critical inflection point as it sought to preserve the deep expertise of its seasoned engineers and employees, many of whom were approaching retirement or transitioning to new roles. Adoption of Microsoft 365 Copilot and the intelligent agent ecosystem has been strong, with around 90% of licensed users actively engaging.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25831-andritz-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/andritz-preserving-expertise-and-driving-innovation-andritz-empowers-employees-w.html" }, { "id": "pepsico-unifies-global-workforce-with-microsoft-teams-and-copilot-fueled", "title": "PepsiCo unifies global workforce with Microsoft Teams and Copilot, fueled by AI", "summary": "PepsiCo standardized on Microsoft Teams for collaboration and deployed Microsoft 365 Copilot to lay the foundation for generative AI in the workplace. Workstreams at PepsiCo are smoother and more efficient, now that Teams and Copilot are seamlessly layered into the Microsoft 365 apps that employees use every day. Daily active use for Copilot is 90% to 95%.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26141-pepsico-microsoft-teams", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/pepsico-unifies-global-workforce-with-microsoft-teams-and-copilot-fueled.html" }, { "id": "panther-launches-ai-security-teams-can-trust-powered-by-claude", "title": "Panther launches AI security teams can trust, powered by Claude in Amazon Bedrock", "summary": "“While detection engineering helped tame the noise, we still have a fundamental challenge: analyzing massive volumes of security signals at human speed,” explains Jack Naglieri, Panther’s founder. Why Panther chose Claude After evaluating multiple AI models for their security monitoring platform, Panther selected Claude for its superior reasoning capabilities. Vega’s cyber defense platform returns 67% of analysts’ time with Claude Cyera on making Claude Cowork the front door to 40 tools Cyera scales agentic AI across 1,500 employees with Claude Enterprise Kai delivers preemptive exposure management with Claude", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/panther", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/panther-launches-ai-security-teams-can-trust-powered-by-claude.html" }, { "id": "one-in-a-million-celebrating-the-customers-shaping-ais-future", "title": "One in a million: celebrating the customers shaping AI’s future", "summary": "They rolled out ChatGPT across their organizations to help with writing, coding, research, data analysis, design, and the hundreds of small tasks that add up every day. They built agents to automate workflows that used to take hours. Loading… [Audio 2](https://openai.com/index/one-in-a-million-customers/) Share No two customers use AI in exactly the same way. When we asked customers what AI enabled them to do, 75% told us they were completing tasks they had never been able to do before.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/one-in-a-million-customers", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/one-in-a-million-celebrating-the-customers-shaping-ais-future.html" }, { "id": "kbank-no-employee-left-behind-kbanks-human-first-approach-to-agentic-ai", "title": "No employee left behind: KBank’s human-first approach to Agentic AI with Azure OpenAI", "summary": "To turn AI inspiration into impact, KBank launched a skilling competition that resulted in over 60 Agent use cases identified across the business. KBank upskilled its staff by embedding Azure Open AI in daily workflows, evolving tools into agents that automate tasks and boost productivity. AI adoption boosted productivity by up to 50% in some areas, reduced time spent on repetitive tasks, and increased employee confidence. Surveys showed strong buy‑in, with 90% of staff wanting to continue using AI across workflows.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26245-kbank-azure-openai-in-foundry-models", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/kbank-no-employee-left-behind-kbanks-human-first-approach-to-agentic-ai.html" }, { "id": "national-zakat-foundation-reaches-muslims-in-need-80-faster-with", "title": "National Zakat Foundation reaches Muslims in need 80% faster with Microsoft automation", "summary": "National Zakat Foundation — A new solution built on Microsoft Power Platform and Microsoft Copilot Studio evaluates applications for aid and triages urgent cases. NZF has reduced wait times for aid disbursement by 80%, and staff believe further automations will enable same-day application reviews and fund distribution.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23068-national-zakat-foundation-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/national-zakat-foundation-reaches-muslims-in-need-80-faster-with.html" }, { "id": "niras-onelake-niras-slashes-data-processing-times-by-over-60-with-microsoft", "title": "NIRAS slashes data processing times by over 60% with Microsoft Fabric", "summary": "Niras Onelake — NIRAS is also using Fabric to create data agents that allow employees to interact with data in ways they couldn’t before. Engineering consulting firm NIRAS decreased data upload and refresh times by over 60% with Microsoft Fabric, empowering employees with timely insights. Refreshing key dashboards now takes 10–15 minutes rather than about an hour.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26952-niras-onelake", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/niras-onelake-niras-slashes-data-processing-times-by-over-60-with-microsoft.html" }, { "id": "morningstar-inc-morningstar-advances-wealth-advisory-with-copilot-and-copilot-st", "title": "Morningstar advances wealth advisory with Copilot and Copilot Studio", "summary": "Morningstar Inc — Morningstar builds agentic wealth advisory with Copilot and Copilot Studio, bringing trusted intelligence into daily work Advisors spend 20-30% of their day on manual portfolio reviews, meeting preparation, and data validation across fragmented systems, limiting time for high-value client engagement in an increasingly volatile market. With Microsoft 365 Copilot as the entry point, Morningstar integrated its data through Model Context Protocol (MCP) and Microsoft Copilot Studio, enabling secure agentic workflows directly inside the systems advisors already trust.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26333-morningstar-inc-microsoft-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/morningstar-inc-morningstar-advances-wealth-advisory-with-copilot-and-copilot-st.html" }, { "id": "moodys-moodys-sales-representatives-book-20-more-meetings-using-agentforce", "title": "Moody’s sales representatives book 20% more meetings using Agentforce", "summary": "Moodys — Learn how Moody's Analytics uses Agentforce and Data 360 to detect market-moving events and turn them into proactive sales opportunities. Moody’s sales representatives book 20% more meetings using Agentforce Learn how Moody's Analytics uses Agentforce and Data 360 to detect market-moving events and turn them into proactive sales opportunities.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/moodys/agentic-sales-recon", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/moodys-moodys-sales-representatives-book-20-more-meetings-using-agentforce.html" }, { "id": "microsoft-uses-copilot-studio-to-reshape-customer-experience-and-drive", "title": "Microsoft uses Copilot Studio to reshape customer experience and drive higher engagement", "summary": "Microsoft used Copilot Studio to build \"Ask Microsoft,\" a web agent that helps millions of customers find the information they need on Microsoft.com. The updated web agent has performed dramatically better than the original with up to 61% lower latency and up to 70% fewer human escalations.", "agent": "Copilot Studio", "topic": "Media & Content", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26166-microsoft-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/microsoft-uses-copilot-studio-to-reshape-customer-experience-and-drive.html" }, { "id": "microsoft-uses-copilot-studio", "title": "Microsoft uses Copilot Studio", "summary": "Microsoft wanted to make it easier for employees to answer what are often complex questions from customers about product licensing. Licensing Navigator is an AI-driven agent built using Azure AI Services and Copilot Studio. The agent answers over 1,000 questions a week from more than 800 monthly active users, enabling them to draft customer-ready responses almost 90% faster.", "agent": "Copilot Studio", "topic": "Media & Content", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25413-microsoft-azure-ai-search", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/microsoft-uses-copilot-studio.html" }, { "id": "medicana-builds-a-bespoke-patient-experience-solution-on-microsoft-power", "title": "Medicana builds a bespoke patient experience solution on Microsoft Power Platform", "summary": "Medicana — The organization built a unified Patient Experience Platform on Microsoft Power Platform, automating workflows with Power Automate, making it bespoke with Canvas Apps, and enabling AI insights through Microsoft Copilot Studio. As a result, Medicana reduced reporting time by up to 90%, improved collaboration across 19 hospitals, and enabled real-time insights, accelerating decisions and delivering faster, more responsive patient care.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26764-medicana-health-group-microsoft-power-platform", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/medicana-builds-a-bespoke-patient-experience-solution-on-microsoft-power.html" }, { "id": "medicana-builds-a-bespoke-patient-experience-solution-on-microsoft-power-2", "title": "Medicana builds a bespoke patient experience solution on Microsoft Power Platform", "summary": "Medicana — The organization built a unified Patient Experience Platform on Microsoft Power Platform, automating workflows with Power Automate, making it bespoke with Canvas Apps, and enabling AI insights through Microsoft Copilot Studio. As a result, Medicana reduced reporting time by up to 90%, improved collaboration across 19 hospitals, and enabled real-time insights, accelerating decisions and delivering faster, more responsive patient care.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26844-medicana-health-group-microsoft-power-platform", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/medicana-builds-a-bespoke-patient-experience-solution-on-microsoft-power-2.html" }, { "id": "mears-group-uses-now-assist-search-for-employee-questions", "title": "Mears Group uses Now Assist search so employees can find policy answers in plain language", "summary": "UK housing services firm Mears Group deployed Now Assist for IT Service Management, starting with AI search so employees can ask everyday questions about company policies and get a short answer instead of hunting through documents. The company reports that 83% of calls were deflected, and it also uses generative AI to draft case summarization and resolution notes so people can get up to speed faster.", "agent": "ServiceNow Now Assist", "topic": "Productivity", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/uk/customers/mears-group.html", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was ServiceNow Now Assist.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/mears-group-uses-now-assist-search-for-employee-questions.html" }, { "id": "marlabs-becomes-a-frontier-ai-firm-with-copilot-365-github", "title": "Marlabs becomes a frontier AI firm with Copilot 365, GitHub Copilot and Dynamics 365", "summary": "Marlabs uses Microsoft Copilot across its business as it guides clients on their own AI first transformation journeys with firsthand expertise. After launching a successful HR agent that reduced response times by 60%, Marlabs is on its way to becoming a frontier firm with a vision for a single conversational interface that connects multiple agents.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26644-marlabs-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/marlabs-becomes-a-frontier-ai-firm-with-copilot-365-github.html" }, { "id": "ls-electric-uses-data-to-optimize-power-consumption-with-sight", "title": "LS ELECTRIC uses data to optimize power consumption with Sight Machine and Microsoft Cloud for Manufacturing", "summary": "LS ELECTRIC, in collaboration with Sight Machine and Microsoft, is revolutionizing manufacturing sustainability and productivity through data optimization. By standardizing unstructured data, LS ELECTRIC gleans detailed insights into energy consumption, leading to a 20% reduction in power use on some manufacturing lines and integrating systems for better decision-making.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1787232539191932705-ls-electric-microsoft-cloud-for-manufacturing-discrete-manufacturing-en-korea", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/ls-electric-uses-data-to-optimize-power-consumption-with-sight.html" }, { "id": "llm-driven-ai-agents-as-brand-ambassadors", "title": "LLM-Driven AI Agents as Brand Ambassadors", "summary": "Henkel turned to Cognigy’s Agentic AI Platform to orchestrate, manage, and scale AI-powered interactions across global markets, brands, and channels. LLM-Driven AI Agents as Brand Ambassadors Henkel Consumer Brands (HCB), a global leader in fast-moving consumer goods, has always been committed to nurturing meaningful relationships with consumers. The Impact Henkel Consumer Brands now operates 25 Agentic AI Agents across 11 countries and 7 channels, serving over 3 million users and handling more than 5 million consumer interactions annually. Henkel experiences a 68% acceleration in consumer research through AI Agent analytics.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/henkel", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/llm-driven-ai-agents-as-brand-ambassadors.html" }, { "id": "kodakalaris-kodak-alaris-saves-61-of-marketing-automation-costs-with-microsoft", "title": "Kodak Alaris saves 61% of marketing automation costs with Microsoft Dynamics 365 Customer Insights", "summary": "Kodakalaris — And the business is using Microsoft Copilot in Dynamics 365 Customer Insights to streamline tasks and save time. And the business is using Microsoft Copilot in Dynamics 365 Customer Insights to streamline tasks and save time. Today, the business enjoys greater visibility into customer journeys and improved efficiency, while saving 61% of costs compared to its previous solutions.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1739745344311781322-kodakalaris-dynamics-365-discrete-manufacturing-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/kodakalaris-kodak-alaris-saves-61-of-marketing-automation-costs-with-microsoft.html" }, { "id": "karl-storz-builds-a-governed-ai-foundation-with-microsoft-365", "title": "KARL STORZ builds a governed AI foundation with Microsoft 365 Copilot", "summary": "With Microsoft 365 Copilot, KARL STORZ scaled governed AI, reaching 97% active usage across licensed users. KARL STORZ, based in Tuttlingen, Germany, develops medical instruments, imaging technologies, and integrated operating room solutions. Active usage of Microsoft 365 Copilot reached 97% across approximately 2,000 licensed users, with 93% returning month over month, establishing a governed, repeatable approach to enterprise AI.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26791-karl-storz-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/karl-storz-builds-a-governed-ai-foundation-with-microsoft-365.html" }, { "id": "databricks-intugle-ai-powers-governed-enterprise-agents-with-databricks", "title": "Intugle AI powers governed enterprise agents with Databricks", "summary": "With Unity Catalog, Lakehouse Federation, Databricks SQL Serverless and Lakeflow Jobs, Intugle built a governed execution layer for enterprise AI across clouds and data platforms. The platform is built on a multi-agent architecture, with specialized agents responsible for metadata exploration, semantic relationship discovery, transformation generation, predictive modeling and text-to-code (SQL & Python) query generation. Using Databricks SQL Serverless improved query execution times by 50–60% while reducing startup times from several minutes with traditional compute clusters to just 3–4 seconds.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/intugle-ai/unity-catalog", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/databricks-intugle-ai-powers-governed-enterprise-agents-with-databricks.html" }, { "id": "insight-canada-uses-microsoft-copilot", "title": "Insight Canada uses Microsoft Copilot", "summary": "Insight Canada — In 2023 and 2024, Insight became an early adopter of Microsoft Copilot for Microsoft 365, and the company is expanding its use across the organization. With education and collaboration at the heart of the company’s internal journey, 93% of Insight’s Copilot users are realizing productivity gains in functions including sales, finance, and human resources.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1797709165933196148-insight-canada-microsoft-copilot-for-microsoft-365-other-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/insight-canada-uses-microsoft-copilot.html" }, { "id": "rakuten-qa-inside-rakutens-plan-to-turn-every-employee-into-a-builder", "title": "Inside Rakuten’s plan to turn every employee into a builder with Claude Managed Agents", "summary": "Rakuten Qa — Read the case study to see how they build with Claude Managed Agents. In our pilot, initial critical errors dropped by 97%, with cost and latency down more than 30%, without any loss in output quality.", "agent": "Claude Code", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rakuten-qa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/rakuten-qa-inside-rakutens-plan-to-turn-every-employee-into-a-builder.html" }, { "id": "inside-praktika-s-conversational-approach-to-language-learning", "title": "Inside Praktika's conversational approach to language learning", "summary": "Grounded in the learner’s individual learning goal, it uses insights from the Student Progress Agent to determine what to learn next, how to sequence skills, and which activities will be most effective. They became natural, emotional, and real.” As Praktika evaluated newer models, GPT‑4.1 proved to be the strongest fit across its internal evaluations measuring onboarding completion, Day-1 retention, trial-to-paid conversion, and qualitative user feedback. After introducing their new long-term memory system, Praktika saw a 24% increase in Day-1 retention and doubled revenue in just a few months.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/praktika", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/inside-praktika-s-conversational-approach-to-language-learning.html" }, { "id": "unity-satisfied-with-moveworks-technology-employee-experience-how-unity-delivers", "title": "How Unity Delivers Instant IT Support to a Global Workforce with Agentic AI", "summary": "Unity Satisfied With Moveworks Technology Employee Experience — Solution: Unity unleashed Ninja Unicorn — its Moveworks AI Assistant In April 2019, Unity deployed its Moveworks AI Assistant, known internally as Ninja Unicorn. These use cases include: IT Unity unleashed Ninja Unicorn — its Moveworks AI Assistant Remote support Address surges in Zoom requests and policy questions Knowledge Surfacing thousands of answers + filling content gaps Moveworks brought our vision of instant support on Slack to life. Of the top 1,000 mobile games, 70% of these were made with Unity .", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/unity-satisfied-with-moveworks-technology-employee-experience", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/unity-satisfied-with-moveworks-technology-employee-experience-how-unity-delivers.html" }, { "id": "tcs-how-tcs-built-an-agentic-test-orchestrator-with-amazon-bedrock", "title": "How TCS built an agentic test orchestrator with Amazon Bedrock AgentCore", "summary": "Tata Consultancy Services (TCS) built an agentic test orchestrator on Amazon Bedrock AgentCore that turns requirements into executable, governed tests for its Banking, Financial Services, and Insurance (BFSI) clients. Learn how specialized agents, per-tenant isolation, and workload-aware execution cut testing effort by 88% in an internal benchmark.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-tcs-built-an-agentic-test-orchestrator-with-amazon-bedrock-agentcore", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/tcs-how-tcs-built-an-agentic-test-orchestrator-with-amazon-bedrock.html" }, { "id": "sofi-how-sofi-turned-customer-support-from-a-bottleneck-into-a", "title": "How SoFi turned customer support from a bottleneck into a competitive advantage.", "summary": "SoFi’s previous chat experience could handle basic support questions, but the company wanted to offer members more dynamic, comprehensive help, especially during peak times—paydays, tax season, market volatility. For SoFi, a digital finance company serving more than 13.7 million members across its checking, savings, investing, lending, and other products, member experience isn’t a nice-to-have—it’s the entire business model. The AI agent achieved 61% containment, handling more than 50,000 conversations weekly.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/sofi", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/sofi-how-sofi-turned-customer-support-from-a-bottleneck-into-a.html" }, { "id": "redfin-how-redfin-transformed-real-estate-search-with-ai", "title": "How Redfin transformed real estate search with AI.", "summary": "Redfin — Building this has been a technical challenge: how do you build an AI agent that can reliably scan millions of listings while understanding fuzzy concepts such as “cottage-like feel” or “good natural light”? They say things like, “ I like this, but the kitchen should be more modern ,” or “ I care less about the exact number of bedrooms and more about the overall amount of space. ” And the results speak for themselves: conversational search users view nearly twice as many listings, and are 47% more likely to request a tour.", "agent": "Sierra", "topic": "Shopping", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/redfin", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/redfin-how-redfin-transformed-real-estate-search-with-ai.html" }, { "id": "modern-animal-how-modern-animal-is-bringing-humanity-back-to-veterinary-care", "title": "How Modern Animal is bringing humanity back to veterinary care with AI.", "summary": "To support their clients at scale, Modern Animal launched Herriot, an AI agent powered by Sierra that gives pet owners real-time, clinically informed guidance. What used to take up to 30 minutes now happens in seconds. With Herriot helping triage the ~30% of cases that don’t require an in-clinic visit, routine questions are handled seamlessly, and veterinary teams can focus on more urgent, complex care.", "agent": "Sierra", "topic": "Media & Content", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/modern-animal", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/modern-animal-how-modern-animal-is-bringing-humanity-back-to-veterinary-care.html" }, { "id": "laudable-how-laudables-team-of-four-scaled-with-200-automations", "title": "How Laudable’s team of four scaled with 200+ automations", "summary": "Laudable uses Zapier to automate the interview clip generation process, saving significant time for the team. How Laudable’s team of four scaled with 200+ automations 200+ active Zaps $240K in full-time salaries saved 100% automated onboarding Company Size 1-10 Company Industry SaaS \" Zapier eliminates resource constraints. Solution Using automation and AI, Laudable personalizes onboarding, analyzing Gong calls with ChatGPT and sending tailored follow-ups via Slack 30 and 60 days in.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/laudable", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/laudable-how-laudables-team-of-four-scaled-with-200-automations.html" }, { "id": "how-i-used-github-copilot-to-build-a-browser-extension", "title": "How I used GitHub Copilot to build a browser extension", "summary": "Here’s how, in seven steps, I built my first browser extension with GitHub Copilot—and my three major takeaways about learning and pair programming in the age of AI. I’ve built a [rock, paper, scissors game with GitHub Copilot](https://github.com/blackgirlbytes/rock-paper-scissors-copilot) but never a browser extension. Create the manifest.json 🧾](https://github.blog/developer-skills/github/how-i-used-github-copilot-to-build-a-browser-extension/#2-create-the-manifest-json-%f0%9f%a7%be) 🧑🏾‍💻 Inside a folder in my IDE, I created a file called manifest.json.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/developer-skills/github/how-i-used-github-copilot-to-build-a-browser-extension", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/how-i-used-github-copilot-to-build-a-browser-extension.html" }, { "id": "how-fanatics-and-openai-streamline-the-fan-experience", "title": "How Fanatics and OpenAI streamline the fan experience", "summary": "As part of that work, Fanatics is launching an OpenAI-powered version of Shop the Look, which uses AI models to recommend coordinated merchandise to help fans complete their game-day outfits. Testing the new approach on 50 products took less than a day to complete. After testing the recommendations across roughly 30,000 MLB products, the OpenAI-powered Shop the Look experience achieved 10% higher engagement than the previous experience.", "agent": "ChatGPT", "topic": "Shopping", "source": "Case study (OpenAI)", "url": "https://openai.com/index/fanatics-streamline-fan-experience", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/how-fanatics-and-openai-streamline-the-fan-experience.html" }, { "id": "chaos-labs-how-chaos-labs-built-a-multi-agent-system-for-resolution-in", "title": "How Chaos Labs built a multi-agent system for resolution in prediction markets", "summary": "Learn how Chaos Labs built Edge AI Oracle with LangGraph's multi-agent system for objective, transparent prediction market resolutions. Case Studies How Chaos Labs built a multi-agent system for resolution in prediction markets The LangChain Team November 6, 2024 4 min Go back to blog Create agents Create agents Share Editor's Note: one of the most common use cases we've seen for LangGraph is complex research agents. For the Wintermute Election market, we’ve set the Council to require unanimous agreement with over 95% confidence from each Oracle AI Agent.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-chaos-labs-built-a-multi-agent-system-for-resolution-in-prediction-markets", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/chaos-labs-how-chaos-labs-built-a-multi-agent-system-for-resolution-in.html" }, { "id": "helleniq-energy-boosts-productivity-70-and-scales-ai-adoption-with", "title": "HELLENiQ ENERGY boosts productivity 70% and scales AI adoption with Microsoft 365 Copilot", "summary": "HELLENiQ ENERGY boosted its productivity by 70% and reduced email processing time by 64%.", "agent": "Copilot Studio", "topic": "Email & Inbox", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24670-helleniq-energy-microsoft-365-copilot", "prompt": "I want an agent to draft replies and file mail, but not send anything until I say so. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/helleniq-energy-boosts-productivity-70-and-scales-ai-adoption-with.html" }, { "id": "groupeactive-and-microsoft-reinvent-sales-proposals-with-microsoft-copilot-studi", "title": "GroupeActive and Microsoft reinvent sales proposals with Microsoft Copilot Studio", "summary": "Discover how GroupeActive is revolutionizing sales proposals with Copilot Studio: 75% time saved and contracts signed four times faster.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24754-groupeactive-microsoft-teams", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/groupeactive-and-microsoft-reinvent-sales-proposals-with-microsoft-copilot-studi.html" }, { "id": "gridbeyond-helps-turn-energy-flexibility-into-revenue-and-savings-using", "title": "GridBeyond helps turn energy flexibility into revenue and savings using Azure AI", "summary": "GridBeyond uses Azure AI and virtual power plant technology to turn energy flexibility into revenue for the world's most energy-intensive businesses. GridBeyond's customers typically generate new revenue and savings worth 15% of their energy bills without disrupting production. Analysis that once took over 20 hours now takes minutes, freeing teams to act more strategically across nine markets.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27136-gridbeyond-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/gridbeyond-helps-turn-energy-flexibility-into-revenue-and-savings-using.html" }, { "id": "gei-education-global-university-systems-turns-a-hiring-fix-into-an-enterprise", "title": "Global University Systems Turns a Hiring Fix Into an Enterprise AI Blueprint for Growth", "summary": "Gei Education — Global University Systems cut manual hiring effort 81% with Agentic Process Automation, building a governed AI model that scales without adding headcount. Working with Automation Anywhere, GEI (GUS Education India) deployed intelligent document understanding, discrepancy detection, workflow orchestration, automated candidate communications, and human-in-the-loop decision-making. Global University Systems cut manual hiring effort 81% with Agentic Process Automation, building a governed AI model that scales without adding headcount.", "agent": "Automation Anywhere", "topic": "Customer Support", "source": "Case study (Automation Anywhere)", "url": "https://automationanywhere.com/resources/customer-stories/gei-education", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Automation Anywhere.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/gei-education-global-university-systems-turns-a-hiring-fix-into-an-enterprise.html" }, { "id": "fujitsu-limited-fujitsu-transforms-business-processes-with-100-000-microsoft-365", "title": "Fujitsu transforms business processes with 100,000 Microsoft 365 Copilot licenses", "summary": "Fujitsu Limited — Building on its Fujitra transformation network, Fujitsu launched a company-wide AI initiative with approximately 100,000 Microsoft 365 Copilot licenses. Among employees with access, Microsoft 365 Copilot usage topped 90% in June 2026. AI agents now automate 75% of service desk initial responses and triage.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27449-fujitsu-limited-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/fujitsu-limited-fujitsu-transforms-business-processes-with-100-000-microsoft-365.html" }, { "id": "chin-hin-group-berhad-from-hybrid-workplace-to-hybrid-workforce-chin-hin-group-g", "title": "From hybrid workplace to hybrid workforce: Chin Hin Group goes digital with Microsoft Teams Rooms and", "summary": "Chin Hin Group Berhad — Microsoft Copilot was introduced to empower employees with AI-driven assistance. To fix this, the group unified its tools with Microsoft 365 solutions and Teams Rooms and partnered with HIKA, Crestron, and InfiniteX to deploy at scale. Chin Hin Group improved collaboration, raised average room usage to 91% and achieved post-implementation employee satisfaction rate of 93%.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25093-chin-hin-group-berhad-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/chin-hin-group-berhad-from-hybrid-workplace-to-hybrid-workforce-chin-hin-group-g.html" }, { "id": "totalenergies-agents-from-microsoft-365-copilot-to-copilot-studio-totalenergies-", "title": "From Microsoft 365 Copilot to Copilot Studio: TotalEnergies at the forefront of AI transformation", "summary": "Totalenergies Agents — As a trailblazer in adopting Machine Learning, the Company took a pivotal step towards generative AI in 2023 by partnering with Microsoft. 30,000 Microsoft 365 Copilot licenses have since been rolled out to employees: just one year after deployment, 70% of staff were already recommending Copilot to their colleagues. As a trailblazer in adopting Machine Learning, the Company took a pivotal step towards generative AI in 2023 by partnering with Microsoft.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25505-totalenergies-agents", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/totalenergies-agents-from-microsoft-365-copilot-to-copilot-studio-totalenergies-.html" }, { "id": "csop-asset-management-from-10-minutes-to-30-seconds-how-csop-is-redefining", "title": "From 10 minutes to 30 seconds, how CSOP is redefining asset management with Microsoft Azure AI", "summary": "Csop Asset Management — CSOP built an AI-powered Intelligence Hub using Azure AI and GitHub Copilot to automate workflows and enable rapid, no-code innovation across teams. CSOP slashes ETF reporting time from 10 minutes to 30 seconds using Azure AI and GitHub Copilot to drive innovation across teams. CSOP achieved 30X efficiency gains and 99% workflow automation, freeing teams to focus on innovation, strategy, and client service.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24963-csop-asset-management-azure-ai-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/csop-asset-management-from-10-minutes-to-30-seconds-how-csop-is-redefining.html" }, { "id": "torrance-memorial-physician-network-for-torrance-memorial-doctors-oracle-ai-cuts", "title": "For Torrance Memorial doctors, Oracle AI cuts documentation, boosts well-being", "summary": "Torrance Memorial Physician Network launched a pilot program for the Oracle Health AI Agents aimed at the long-standing problem of physician documentation overload. An Oracle Health AI Agents pilot at a California medical practice helped reduce physicians’ documentation time by an average of 23% per patient. Oracle Health AI Agents helped physicians reduce documentation time by an average of 23%, or 6 minutes and 55 seconds per patient encounter.[1] [1] Data pulled from Lights on Network, comparing July – September 2024 to November – January 2025 across CAA users greater than 50% usage rate.", "agent": "Oracle AI", "topic": "Research & Data", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/torrance-memorial-physician-network", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/torrance-memorial-physician-network-for-torrance-memorial-doctors-oracle-ai-cuts.html" }, { "id": "finnet-advances-responsible-secure-ai-with-microsoft-365-copilot-business", "title": "Finnet advances responsible, secure AI with Microsoft 365 Copilot Business", "summary": "Finnet uses Microsoft 365 Copilot Business to save employees up to three hours daily, achieve 95.3% adoption, and support more agile work. Employees now reclaim between one and three hours per day previously spent on administrative tasks, while adoption of Copilot Business has reached 95.3%.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26798-finnet-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/finnet-advances-responsible-secure-ai-with-microsoft-365-copilot-business.html" }, { "id": "farm-credit-canada-uses-microsoft-365-copilot", "title": "Farm Credit Canada uses Microsoft 365 Copilot", "summary": "Farm Credit Canada — In 2024, FCC rolled out Microsoft 365 Copilot to 300 employees to boost productivity for routine tasks and free up time for more meaningful work. FCC expanded Copilot access from 300 to 1,000 employees in six months and reported time savings for 78% of users doing a routine task with Copilot. Reported time savings for 30% of users is 30-60 minutes per week and more than an hour per week for 35% of users.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18887-farm-credit-canada-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/farm-credit-canada-uses-microsoft-365-copilot.html" }, { "id": "enhancing-member-experience-and-service-quality-with-generative-ai", "title": "Enhancing Member Experience and Service Quality with Generative AI", "summary": "Enhancing Member Experience And Service Quality With Generative Ai — Deterministic responses Unlike ChatGPT, which generates probabilistic text, C3 Generative AI provides fact-based, auditable answers, ensuring consistency and accuracy. Value-Driven Benefits 99.3% Accuracy achieved for data retrieval >15% Reduction in total call handle time 100% First call resolution achieved during a seven-day evaluation period Challenge Call center representatives at pharmacy benefit managers (PBMs) play a crucial role in navigating the complexities of the U.S. healthcare system.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (C3 AI)", "url": "https://c3.ai/customers/enhancing-member-experience-and-service-quality-with-generative-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/enhancing-member-experience-and-service-quality-with-generative-ai.html" }, { "id": "elanco-uses-microsoft-security-copilot", "title": "Elanco uses Microsoft Security Copilot", "summary": "Elanco wanted to streamline its architecture and improve the reliability and efficiency of the technology foundation for its crucial in-house drug discovery work. The company implemented a range of Microsoft solutions, including Microsoft Azure, Microsoft Defender Experts MDR, and Microsoft Security Copilot, to enhance how it managed security and app access. By migrating workloads to Azure, Elanco accelerated security response times by about 50%. In addition, the company is saving more than $300,000 annually, and its developers can now design and implement new ideas in days instead of months.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24354-elanco-azure", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/elanco-uses-microsoft-security-copilot.html" }, { "id": "echostar-turns-predictive-models-into-real-time-retail-and-dealer-decisions", "title": "EchoStar turns predictive models into real-time retail and dealer decisions", "summary": "EchoStar delivers real-time retail insights with Agent Bricks and Genie. By building an AI agent with Agent Bricks, the team enables real estate stakeholders to evaluate locations, understand key drivers and make high-stakes decisions in seconds. This shift enabled 100% self-service access to insights, eliminating the need for manual analysis and reducing data request turnaround time from days to near zero. During peak periods, the Data Science team saves more than 15 hours per week, allowing them to focus on improving models and solving higher-value problems.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/echostar/genie", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/echostar-turns-predictive-models-into-real-time-retail-and-dealer-decisions.html" }, { "id": "ey-global-ey-transforms-its-global-finance-operations-with-innovative-apps-and", "title": "EY transforms its global finance operations with innovative apps and AI-driven agents using Power Platform", "summary": "Ey Global — Power Apps, Power Automate, and Copilot Studio are used to streamline financial processes. By enabling real-time data entry with Power Platform, EY has reduced general ledger lead times by 95% and saved 120,000 hours per annum on payment clearing processes.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25760-ey-global-services-limited-microsoft-power-platform", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/ey-global-ey-transforms-its-global-finance-operations-with-innovative-apps-and.html" }, { "id": "dunaway-automation-and-productivity-with-microsoft-power-platform-and-copilot", "title": "Dunaway automation and productivity with Microsoft Power Platform and Copilot Studio", "summary": "Dunaway automated regulatory compliance with Copilot Studio, saving engineers thousands of hours annually. They implemented an AI agent using Microsoft Copilot Studio and Power Platform to automate document review and provide instant, accurate answers. The solution reduced manual research time by 90%, improved compliance, and reclaimed time to be focused on advancing project timelines and providing excellent service to their clients.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25879-dunaway-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/dunaway-automation-and-productivity-with-microsoft-power-platform-and-copilot.html" }, { "id": "dti-group-delivers-fast-high-accuracy-agentic-process-intelligence-using-azure", "title": "DTI Group delivers fast, high-accuracy agentic process intelligence using Azure AI", "summary": "DTI Group uses Microsoft Azure AI to help regulated firms analyze documents in seconds and support faster, more confident decision-making. DTI Group built COGNAiO on Azure and Microsoft Foundry to analyze documents via meaning and context, validate information, and connect outputs to downstream systems. COGNAiO analyzes documents in seconds, with accuracy approaching 99%. In one loan-processing scenario, processing time was reduced by 80% per case, freeing teams to focus on higher value work.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26808-dti-group-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/dti-group-delivers-fast-high-accuracy-agentic-process-intelligence-using-azure.html" }, { "id": "covenant-health-clinical-ai-agent-covenant-health-taps-oracle-health-ai-agents-f", "title": "Covenant Health taps Oracle Health AI Agents for better patient records", "summary": "Covenant Health Clinical Ai Agent — The nonprofit health system improves patient documentation and saves time using Oracle Health AI Agents, an AI-powered voice assistant. The organization decided to implement Oracle Health AI Agents , an AI-powered voice assistant that records key elements of the physician-patient encounter and uses powerful AI, voice-first technology. In all, providers saw a 14.7% decrease in the average time spent per patient in the EHR and saved an average of 36 minutes per day based on patients seen.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/covenant-health-clinical-ai-agent", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/covenant-health-clinical-ai-agent-covenant-health-taps-oracle-health-ai-agents-f.html" }, { "id": "connecting-customer-context-to-measurable-roi-with-agentic-marketing", "title": "Connecting customer context to measurable ROI with agentic marketing", "summary": "Skip to main content Summary Agentic marketing uses AI agents grounded in trusted customer, business, and decision context to recommend the next best action for each customer, within guardrails that marketers set. Working with Lovelytics, Acxiom rebuilt its data and identity services as a native application layer on Databricks, improving time-to-market for actionable customer insights by roughly 30% and reducing operational costs by about 15% . A single transaction can carry 30 to 50 metadata parameters, so one customer profile can easily run to thousands of columns of context, far more than any marketer can work through unaided.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/connecting-customer-context-measurable-roi-agentic-marketing", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/connecting-customer-context-to-measurable-roi-with-agentic-marketing.html" }, { "id": "city-of-johannesburg-strengthens-critical-infrastructure-security-with-microsoft", "title": "City of Johannesburg strengthens critical infrastructure security with Microsoft Security Copilot", "summary": "City Of Johannesburg — AI-powered Security Copilot agents automate alert triage, reduce false positives up to 95%, and accelerate investigation and response, driving productivity gains up to 46.7%. City of Johannesburg transforms SOC operations with Microsoft Security Copilot, achieving 95% fewer false positives. AI-powered Security Copilot agents automate alert triage, reduce false positives up to 95%, and accelerate investigation and response, driving productivity gains up to 46.7%.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26144-city-of-johannesburg-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/city-of-johannesburg-strengthens-critical-infrastructure-security-with-microsoft.html" }, { "id": "chronograph-scales-operations-and-accelerates-decision-making-with-claude", "title": "Chronograph scales operations and accelerates decision-making with Claude", "summary": "Chronograph reached 100% adoption across 150+ employees. Claude enables AI-first operations across the entire organization Chronograph selected Claude Enterprise after evaluating alternative platforms.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/chronograph", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/chronograph-scales-operations-and-accelerates-decision-making-with-claude.html" }, { "id": "centro-de-la-familia-power-apps-centro-de-la-familia-uses-microsoft-power-apps-a", "title": "Centro de la Familia uses Microsoft Power Apps and Copilot Studio to better support underserved children and", "summary": "Centro De La Familia Power Apps — An agent built with Copilot Studio automates report generation. Centro has achieved a 5x reduction in time spent on administrative processes and a 54% reduction in costs while their AI-driven agent has reduced report generation from hours to minutes.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23792-centro-de-la-familia-power-apps", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/centro-de-la-familia-power-apps-centro-de-la-familia-uses-microsoft-power-apps-a.html" }, { "id": "capitaland-investment-cli-capitalands-capitastar-app-embarks-on-ai-driven-produc", "title": "CapitaLand’s CapitaStar app embarks on AI-driven product development with Azure AI platform", "summary": "Capitaland Investment Cli — CLI migrated to Azure Kubernetes Service and deployed Azure DevOps, Azure Functions, GitHub Copilot, and GitHub Advanced Security for Azure DevOps to automate full end to end product development processes. CLI halved infrastructure costs and boosted developer productivity by 35% with AI tools. Delivery of new features and app updates now happen 50% faster and 25% of the code is written by AI.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24628-capitaland-investment-cli-azure-devops", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/capitaland-investment-cli-capitalands-capitastar-app-embarks-on-ai-driven-produc.html" }, { "id": "canva-empowers-employees-across-teams-with-claude", "title": "Canva empowers employees across teams with Claude", "summary": "Canva empowered 5,000+ employees across all teams. Read the case study to see how they use Claude Enterprise. This has contributed to 65% of team members recounting that they use AI to increase productivity and effectiveness either “everyday” or “often”.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/canva", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/canva-empowers-employees-across-teams-with-claude.html" }, { "id": "blueflame-ai-empowers-lean-investment-teams-to-achieve-institutional-scale-analy", "title": "BlueFlame AI empowers lean investment teams to achieve institutional-scale analysis with Claude", "summary": "BlueFlame cut document analysis from hours to minutes. How Qonto delegates financial admin for small businesses with Claude on Amazon Bedrock Pictet turns weeks of work into hours with Claude Code How Satispay’s engineers write 75% of their code with Claude OffDeal powers every stage of M&A advisory with one Claude-based agent", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/blueflame", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/blueflame-ai-empowers-lean-investment-teams-to-achieve-institutional-scale-analy.html" }, { "id": "black-and-veatch-black-veatch-achieves-98-microsoft-copilot-adoption-through-ai", "title": "Black & Veatch Achieves 98% Microsoft Copilot Adoption Through AI Change Management", "summary": "Black And Veatch — Black & Veatch, a global engineering, construction and consulting company, sought to apply Microsoft AI and agentic capabilities to its institutional knowledge, strengthen its competitive advantage and build a future-ready, AI-enabled workforce. Black & Veatch used intentional change management and cohort-based upskilling to deploy Microsoft 365 Copilot, build AI proficiency, create peer communities, and recognize champions who inspired adoption across its global workforce. Engineering and construction leader Black & Veatch takes a highly effective, cohort-based approach to learning and achieves 98% adoption of Copilot.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27049-black-and-veatch-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/black-and-veatch-black-veatch-achieves-98-microsoft-copilot-adoption-through-ai.html" }, { "id": "paychex-behind-the-build-inside-paychexs-bet-that-ai-could-feel", "title": "Behind the Build: Inside Paychex’s bet that AI could feel as personal as a local office.", "summary": "Paychex — The problem was always time Designing for trust as much as throughput The real work is change management What AI frees humans to do Advice for CX leaders on the fence Industry Technology Behind the Build is a series where Sierra customers share how they designed, deployed, and scaled their AI agents. The early results from those using the agent validated the approach: 95% positive client satisfaction scores, 93% positive customer effort scores, and customers who try the agent coming back to use it again.", "agent": "Sierra", "topic": "Productivity", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/paychex", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/paychex-behind-the-build-inside-paychexs-bet-that-ai-could-feel.html" }, { "id": "bny-builds-ai-for-everyone-everywhere-with-openai", "title": "BNY builds “AI for everyone, everywhere” with OpenAI", "summary": "When ChatGPT launched in late 2022, BNY made a decisive move to embrace generative AI across the enterprise. The company now has 99% of its workforce trained on Gen AI, with many more advanced enablement opportunities available. “From this month, we saw a 46% increase in the number of agents people were building,” notes O’Reilly.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/bny", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/bny-builds-ai-for-everyone-everywhere-with-openai.html" }, { "id": "bdo-colombia-boosts-payroll-efficiency-by-50-with-microsoft-copilot", "title": "BDO Colombia boosts payroll efficiency by 50% with Microsoft Copilot Studio", "summary": "Bdo Colombia — With Microsoft Copilot Studio and Power Platform, BDO developed BeTIC 2.0, a virtual assistant that centralizes and automates key payroll and finance processes. BeTIC 2.0 reduced operational workload by 50% and optimized 78% of internal processes, improving the experience for both employees and clients.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22433-bdo-colombia-microsoft-copilot-studio", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/bdo-colombia-boosts-payroll-efficiency-by-50-with-microsoft-copilot.html" }, { "id": "british-columbia-investment-management-corporation-bci-empowers-employees-with-m", "title": "BCI empowers employees with Microsoft 365 Copilot, realizing 10%-20% productivity boost", "summary": "Canadian asset-management firm British Columbia Investment Management Corporation (BCI) is harnessing the capabilities of Microsoft 365 Copilot and the Microsoft Azure ecosystem to elevate the employee experience and transform operations. BCI is removing manual tasks through automation and Copilot features that streamline report writing, offering employees more time for strategic and creative tasks. BCI increased productivity by 10%-20% for 84% of Copilot users and increased their job satisfaction by 68%.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18816-british-columbia-investment-management-corporation-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/british-columbia-investment-management-corporation-bci-empowers-employees-with-m.html" }, { "id": "avanade-cuts-incident-resolution-time-by-up-to-80-with", "title": "Avanade cuts incident resolution time by up to 80% with Microsoft Security Copilot", "summary": "Avanade used Microsoft Security Copilot with Microsoft Entra to standardize investigations, scale expertise, and reduce resolution times by up to 80%. The organization used Microsoft Security Copilot with Microsoft Entra to embed AI directly into identity investigations, helping teams standardize workflows and preserve hard-won security expertise. This effort reduced incident resolution times by up to 80%, decreased dependency on specialists, and created a more consistent, scalable security operating model that supports broad AI adoption.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27277-avanade-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/avanade-cuts-incident-resolution-time-by-up-to-80-with.html" }, { "id": "bradesco-bank-audit-of-the-future-bradesco-increases-efficiency-by-65-with", "title": "Audit of the future: Bradesco increases efficiency by 65% with Microsoft Azure", "summary": "Bradesco Bank — AILA, an AI assistant built by Bradesco’s audit team using Azure OpenAI, boosted audit planning efficiency by 65%. With no prior IT experience, the team created a user-friendly AI assistant that optimized resources, strengthened governance, and transformed the audit process. AILA, an AI assistant built by Bradesco’s audit team using Azure OpenAI, boosted audit planning efficiency by 65%. With AILA, Bradesco achieved 65% more efficiency in audit planning, optimized resources, strengthened governance and added more strategic value, completely transforming the audit process.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24561-bradesco-bank-azure-openai", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/bradesco-bank-audit-of-the-future-bradesco-increases-efficiency-by-65-with.html" }, { "id": "artera-boosts-cash-velocity-by-53-with-connected-health-billing", "title": "Artera boosts cash velocity by 53% with connected health billing.", "summary": "Artera — Cut service costs with humans & AI agents on one platform. Artera boosts cash velocity by 53% with connected health billing.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/artera", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/artera-boosts-cash-velocity-by-53-with-connected-health-billing.html" }, { "id": "ezcater-agentforce-will-transform-ezcaters-customer-experience", "title": "Agentforce will transform ezCater’s customer experience.", "summary": "Ezcater — Discover how Agentforce will automate customer service to simplify ordering food for the workplace. Discover how Agentforce will automate customer service to simplify ordering food for the workplace. Learn more: Wiley sees 213% return on investment with Salesforce.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ezcater", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/ezcater-agentforce-will-transform-ezcaters-customer-experience.html" }, { "id": "advancing-organizational-transformation-for-business-innovation", "title": "Advancing organizational transformation for business innovation", "summary": "In February 2025, the company launched ChatGPT Enterprise across ten core departments. In areas that require advanced analytical and evaluation techniques, DNP has significantly reduced the time traditionally needed for tasks such as operating experimental equipment for material evaluation, conducting measurements, and performing analyses by leveraging ChatGPT Enterprise. The company established clear benchmarks: each employee should use ChatGPT at least 100 times per week, and over 50% automation rate for task time reduction. > “We drove adoption by making usage visible. The time required to define the data architecture was cut by 90%.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/dai-nippon-printing", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/advancing-organizational-transformation-for-business-innovation.html" }, { "id": "accelleron-turbocharges-it-support-requests-with-microsoft-copilot-studio-and", "title": "Accelleron turbocharges IT support requests with Microsoft Copilot Studio and Power Platform", "summary": "The system is used by 3,500 people at Accelleron for both self-help solutions and service ticket submissions into the helpdesk. The new, agent-supported version has generated satisfaction scores as high as 92%.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27391-accelleron-microsoft-power-platform", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/accelleron-turbocharges-it-support-requests-with-microsoft-copilot-studio-and.html" }, { "id": "asm-front-asm-strengthens-semiconductor-security-with-ai-driven-defense-using-mi", "title": "ASM strengthens semiconductor security with AI-driven defense using Microsoft Security Copilot", "summary": "Asm Front — ASM secures global semiconductor operations and saves 337 hours weekly using Microsoft Security Copilot. ASM secures global semiconductor operations and saves 337 hours weekly using Microsoft Security Copilot. ASM now saves 337 hours weekly on investigations, redeploys 20% of staff to strategic work, and strengthens global resilience through AI-guided decision-making.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25967-asm-front-end-manufacturing-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/asm-front-asm-strengthens-semiconductor-security-with-ai-driven-defense-using-mi.html" }, { "id": "medallia-uses-moveworks-chatbot-for-employee-engagement-95-of-medallia-turns-to-", "title": "95% of Medallia turns to their AI Assistant when they need help", "summary": "Medallia Uses Moveworks Chatbot For Employee Engagement — Solution: 95% of Medallia’s workforce self-services IT support in seconds In March 2018, Medallia deployed Jarvis — the company’s in-house name for the Moveworks platform — and never looked back. 95% of Medallia’s employees are engaged with an IT support AI Assistant. Solution: 95% of Medallia’s workforce self-services IT support in seconds In March 2018, Medallia deployed Jarvis — the company’s in-house name for the Moveworks platform — and never looked back.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/medallia-uses-moveworks-chatbot-for-employee-engagement", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 55, "page": "https://agentsightings.com/case/medallia-uses-moveworks-chatbot-for-employee-engagement-95-of-medallia-turns-to-.html" }, { "id": "claire-et-net-agent-runs-tiny-business-week-1", "title": "Week 1 of an agent running a tiny business: EUR 37 spent, 0 sales", "summary": "An agent running in Claude Code posted its first-week ledger: EUR 200 starting capital, EUR 37.18 spent on an Etsy shop, Upwork credits and a Chrome Web Store fee, four listings, four proposals sent, EUR 0 revenue. It lists permission round trips and character limits among what went wrong. Self-reported.", "agent": "Claude Code (small-business agent)", "topic": "Business & Startups", "source": "Blog (DEV Community)", "url": "https://dev.to/clairetnet/week-1-as-an-ai-agent-running-a-tiny-business-real-files-honest-proposals-zero-sales-lbn", "prompt": "Run a tiny business with a fixed budget. Keep a ledger, check limits before handing anything over, and ask me before anything that spends money.", "added": "2026-10-29", "interest": 55, "page": "https://agentsightings.com/case/claire-et-net-agent-runs-tiny-business-week-1.html" }, { "id": "rakuten-managed-agents-every-team-builds", "title": "Rakuten rolls Claude agents out to four departments in a week", "summary": "Anthropic says Rakuten deployed Claude Managed Agents across product, sales, marketing and finance within one week, ships major releases every two weeks instead of quarterly, and cut critical errors by 97%. Its Claude Code work cut time to market from 24 days to 5. Vendor-published.", "agent": "Claude Managed Agents / Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rakuten", "prompt": "Take this feature request, break it into tasks, write the code and tests, and open a pull request. Flag anything you are unsure about for a human reviewer.", "added": "2026-10-29", "interest": 55, "page": "https://agentsightings.com/case/rakuten-managed-agents-every-team-builds.html" }, { "id": "nestle-agent-drafts-replies-to-retailer-emails", "title": "Draft replies to retailers' order-status emails", "summary": "In Nestlé's B2B pilot, Agentforce reads retailers' emails and attachments, looks up order data and drafts a reply; a rep approves it. Finding order information dropped from several minutes to under one, and pilots suggest over 55% automation potential for invoice, order-status and credential requests.", "agent": "Agentforce B2B service agent", "topic": "Email & Inbox", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/nestle/agentic-b2b-service/", "prompt": "Read each retailer email and its attachments, look up the order in our system, and draft a reply about the delivery date, invoice or login problem. Leave it for me to approve.", "added": "2026-10-29", "interest": 55, "page": "https://agentsightings.com/case/nestle-agent-drafts-replies-to-retailer-emails.html" }, { "id": "fanatics-betting-support-agents-responsible-gaming", "title": "Betting support agents that escalate responsible-gaming worries", "summary": "Fanatics Betting and Gaming runs a supervisor agent with tools for FAQs, account data and transactions, plus a small classifier that sends high-severity responsible-gaming messages straight to a human. In two months it reports containment up about 56% and resolution up about 53%.", "agent": "Multi-agent support (Amazon Bedrock)", "topic": "Customer Support", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-fanatics-betting-and-gaming-built-a-multi-agent-customer-support-system/", "prompt": "Answer customer questions using our state-by-state rules, account and transaction tools. Check every message for signs of problem gambling and hand those to a human straight away with the conversation.", "added": "2026-10-29", "interest": 55, "page": "https://agentsightings.com/case/fanatics-betting-support-agents-responsible-gaming.html" }, { "id": "talorys-personal-agent-on-cloudflare-free-tier", "title": "A personal agent that runs on Cloudflare's free tier", "summary": "A developer released Talorys, an open-source personal agent that runs in your own Cloudflare account: chat with memory, tasks and notes, reminders and recurring automations, deployed with one command. The HN thread has 331 points and a sceptical top comment that few of these assistants show evidence they work.", "agent": "Talorys", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50031614", "prompt": "Set up a personal assistant I own, with memory, tasks and reminders. Then tell me how you will prove to me that it works rather than just feels like it does.", "added": "2026-10-29", "interest": 55, "page": "https://agentsightings.com/case/talorys-personal-agent-on-cloudflare-free-tier.html" }, { "id": "robots-folding-napkins-for-din-tai-fung", "title": "Robots folding napkins for Din Tai Fung", "summary": "Dyna Robotics has robots doing the napkin folding for restaurant chain Din Tai Fung, and the customer is reportedly asking for more of them. The bar Dyna is chasing before it scales up is about 99.9% reliability, because a robot that only gets it right most of the time still needs someone watching it.", "agent": "Dyna Robotics", "topic": "Automation", "source": "ZeroHedge (BTIG note)", "url": "https://www.zerohedge.com/technology/btig-spots-real-world-evidence-humanoid-robots-are-entering-workforce", "prompt": "Here is a repetitive task my team does by hand every day. Break it into steps, note where a robot or agent would most likely slip up, and estimate how reliable it would need to be before we could leave it running unattended.", "added": "2026-10-19", "interest": 55, "page": "https://agentsightings.com/case/robots-folding-napkins-for-din-tai-fung.html" }, { "id": "write-design-and-post-social-content-from-a-google-sheet", "title": "Write, design and post social content from a Google Sheet", "summary": "Observed in the wild: the setup starts with one Google Sheets row carrying the post idea, audience and tone. In Make, the flow uses OpenAI to write a caption, produces an image with DALL·E or another image model, uploads that image to Cloudinary, writes the assets back to the sheet, then sends a Slack approval notice before Buffer publishes the post; the person checks the caption and image in Slack and approves it. The poster says it turns a sheet row into a published social post inside two minutes and can handle the caption, image and posting end to end.", "agent": "Make", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/automation/comments/1ghtfn4", "prompt": "Creative task: write, design and post social content from a Google Sheet. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/write-design-and-post-social-content-from-a-google-sheet.html" }, { "id": "two-hour-slack-dashboard-from-meeting-dumps", "title": "Two-hour Slack dashboard from meeting dumps", "summary": "A Rippling engineer dumps notes into Slack; a Cursor cron agent every two hours merges them with PRs, Jira and mentions into a clean task dashboard.", "agent": "Cursor", "topic": "Personal Assistant", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "Every two hours, read my task Slack channel plus open GitHub PRs, Jira issues and Slack mentions. Deduplicate, group by priority, and post a short dashboard of what needs me today.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/two-hour-slack-dashboard-from-meeting-dumps.html" }, { "id": "turn-a-telegram-message-into-researched-designed-social-posts", "title": "Turn a Telegram message into researched, designed social posts", "summary": "Case study takeaway: n8n shows up in a write-up about turn a Telegram message into researched, designed social posts, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1re2fo2/i_built_an_ai_content_agent_in_n8n_that", "prompt": "Assistant mode: turn a Telegram message into researched, designed social posts. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/turn-a-telegram-message-into-researched-designed-social-posts.html" }, { "id": "shop-for-umbrella-insurance-through-your-personal-agent", "title": "Shop for umbrella insurance through your personal agent", "summary": "Case study takeaway: coverage Cat is a licensed brokerage that publishes an Agent API and MCP endpoint for AI agents. The agent starts from the MCP manifest and calls the umbrella_consumer_prefill tool. The page gives no outcome numbers for agent-driven umbrella shopping.", "agent": "Custom agent", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49804931", "prompt": "Finance task: shop for umbrella insurance through your personal agent. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/shop-for-umbrella-insurance-through-your-personal-agent.html" }, { "id": "set-up-overseas-supplier-payments-for-review", "title": "Set up overseas supplier payments for review", "summary": "Documented elsewhere: the approved AI agent, connected to Airwallex Agentic Business Accounts, checks balances across accounts holding the needed currency and prepares the overseas supplier payment details. It does this entirely within rules Someone has set. The agent executes the account checks and payment setup steps that would otherwise require jumping between bank logins.", "agent": "Custom agent", "topic": "Finance", "source": "X", "url": "https://x.com/AriaWestcott/status/2105366236930486623", "prompt": "Finance task: set up overseas supplier payments for review. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/set-up-overseas-supplier-payments-for-review.html" }, { "id": "send-tone-adjusted-overdue-invoice-reminders", "title": "Send tone-adjusted overdue invoice reminders", "summary": "According to the write-up, the builder ran n8n locally in Docker and assembled a chat-triggered AI agent powered by Gemini (gemini-2.0-flash-lite) with simple memory. It had two tools: a Data Table read (getInvoices) and a Gmail SMTP email sender. The source describes the finished workflow, which runs from one chat command and returns a JSON summary of emails sent.", "agent": "n8n", "topic": "Finance", "source": "Blog", "url": "https://dev.to/canankorkut/build-your-first-ai-agent-with-n8n-32pf", "prompt": "Finance task: send tone-adjusted overdue invoice reminders. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/send-tone-adjusted-overdue-invoice-reminders.html" }, { "id": "scrape-a-conference-site-into-a-searchable-dashboard", "title": "Scrape a conference site into a searchable dashboard", "summary": "Documented elsewhere: in a workshop demo, a Manus agent scraped a whole conference website of about 70 talks. It pulled out dates, times and descriptions, and converted every time to UTC. The demo produced a working dashboard covering the 70-plus talks.", "agent": "Manus", "topic": "Personal Assistant", "source": "Blog", "url": "https://growwstacks.com/blog/how-to-build-intelligent-research-agents-with-manus-ai", "prompt": "Assistant mode: scrape a conference site into a searchable dashboard. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/scrape-a-conference-site-into-a-searchable-dashboard.html" }, { "id": "scan-thrift-store-items-and-flag-good-deals", "title": "Scan thrift store items and flag good deals", "summary": "A published walkthrough shows wes Bos assembled an agent that processes video frames captured while scanning thrift store items, zeros in on objects in the frames, queries online prices for each, and alerts on good deals. The builder described being shocked at how well the agent worked.", "agent": "Custom agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/wesbos/status/2102769412608778737", "prompt": "Creative task: scan thrift store items and flag good deals. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/scan-thrift-store-items-and-flag-good-deals.html" }, { "id": "run-background-agents", "title": "Run background agents", "summary": "A published walkthrough shows custom agent shows up in a write-up about run background agents. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49713894", "prompt": "Assistant mode: run background agents. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/run-background-agents.html" }, { "id": "run-a-weekly-competitive-monitoring-briefing-for-product-management", "title": "Run a weekly competitive-monitoring briefing for product management", "summary": "A published walkthrough shows hermes was tasked by a product manager to create a weekly briefing for competitors, but its skill retested four times, resulting in the discovery of missed patterns by the product manager during week six.", "agent": "Hermes Agent", "topic": "Personal Assistant", "source": "Blog", "url": "https://www.news.aakashg.com/p/hermes-agent-guide", "prompt": "Assistant mode: run a weekly competitive-monitoring briefing for product management. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/run-a-weekly-competitive-monitoring-briefing-for-product-management.html" }, { "id": "run-a-scheduled-personal-assistant-that-builds-a-task-dashboard", "title": "Run a scheduled personal assistant that builds a task dashboard", "summary": "A published walkthrough shows cursor shows up in a write-up about run a scheduled personal assistant that builds a task dashboard. The linked post is the primary source for steps and outcomes.", "agent": "Cursor", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/leerob/status/2029605390942454257", "prompt": "Assistant mode: run a scheduled personal assistant that builds a task dashboard. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/run-a-scheduled-personal-assistant-that-builds-a-task-dashboard.html" }, { "id": "run-a-meeting-assistant-that-handles-meetings-and-summaries", "title": "Run a meeting assistant that handles meetings and summaries", "summary": "Linked example of run a meeting assistant that handles meetings and summaries. In the Reddit thread, a commenter said they used Lindy to build an AI assistant for meetings and related tasks after seeing recommendations there.", "agent": "Lindy", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1m6hp3y/whats_the_most_useful_ai_agent_youve_actually_seen", "prompt": "Assistant mode: run a meeting assistant that handles meetings and summaries. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/run-a-meeting-assistant-that-handles-meetings-and-summaries.html" }, { "id": "run-a-shopify-store-overnight", "title": "Run a Shopify store overnight", "summary": "One practitioner notes that in a demonstration on YouTube, users can watch how NightShift can detect store issues, auto-repair them to safe ones, and ensure every action is reviewed.", "agent": "Custom agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/TusharA5649881/status/2094278204051894316", "prompt": "Creative task: run a Shopify store overnight. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/run-a-shopify-store-overnight.html" }, { "id": "research-laptops-and-build-a-comparison-table-and-deck", "title": "Research laptops and build a comparison table and deck", "summary": "One practitioner notes that in ChatGPT's agent mode, the reviewer asked it to research the best budget laptops, compare specs, and send back a summary with a table and a presentation. The agent opened its own virtual desktop, and the reviewer watched it read laptop review articles. The research and summary were decent and the information was solid, but the presentation looked cheap and unprofessional.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://cybernews.com/ai-tools/chatgpt-agent-review/", "prompt": "Research brief: research laptops and build a comparison table and deck. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/research-laptops-and-build-a-comparison-table-and-deck.html" }, { "id": "reconcile-industry-files-and-chase-clarifications", "title": "Reconcile industry files and chase clarifications", "summary": "Documented elsewhere: Custom agent was pointed at reconcile industry files and chase clarifications. from the linked report: and contacts people to resolve bad data, following an agent workflow ingests a complex industry file, loads it into a database, spawns agents to check it against work in flight.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49726000", "prompt": "Plan: reconcile industry files and chase clarifications. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/reconcile-industry-files-and-chase-clarifications.html" }, { "id": "order-starbucks-by-voice-from-a-tesla-while-driving", "title": "Order Starbucks by voice from a Tesla while driving", "summary": "Linked example of order Starbucks by voice from a Tesla while driving. The poster said they had been testing Grok Bot in a Tesla for a couple of weeks and used the in-car version, not a phone, while FSD was driving.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/TeslaFSD/comments/1wnfs5d/grok", "prompt": "Help me order Starbucks by voice from a Tesla while driving. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/order-starbucks-by-voice-from-a-tesla-while-driving.html" }, { "id": "morning-handoff-from-yesterday-s-agent-sessions", "title": "Morning handoff from yesterday's agent sessions", "summary": "A scheduled Codex automation reviews prior sessions, groups what needs attention and emails top priorities with deep links back to each thread.", "agent": "Codex", "topic": "Personal Assistant", "source": "Blog", "url": "https://mohit.stream/discoveries/2026-05-08-codex-morning-digest-automation/", "prompt": "Review yesterday's sessions. Group items into: needs attention, waiting on a decision, conditional, ignore. Email me the top three priorities with links to each session.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/morning-handoff-from-yesterday-s-agent-sessions.html" }, { "id": "manage-calendar-and-tasks-by-text", "title": "Manage calendar and tasks by text", "summary": "Case study takeaway: lindy shows up in a write-up about manage calendar and tasks by text. The linked post is the primary source for steps and outcomes.", "agent": "Lindy", "topic": "Personal Assistant", "source": "Blog", "url": "https://zapier.com/blog/lindy-review/", "prompt": "Assistant mode: manage calendar and tasks by text. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/manage-calendar-and-tasks-by-text.html" }, { "id": "decide-between-points-and-cash-for-every-trip", "title": "Decide between points and cash for every trip", "summary": "According to the write-up, the toolkit installs into Claude Code as a plugin with skills, MCP servers and a travel-hacker subagent. Given a request, it searches cash sources (Duffel, Ignav, Google Flights, Skiplagged, Kiwi) and Seats.aero for awards. The source describes the workflow and what is included, not measured results.", "agent": "Claude Code", "topic": "Travel & Booking", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47635033", "prompt": "Plan: decide between points and cash for every trip. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/decide-between-points-and-cash-for-every-trip.html" }, { "id": "compile-and-filter-apartment-listings", "title": "Compile and filter apartment listings", "summary": "According to the write-up, renno Mihalis, 23, had one week to find an apartment in San Francisco after getting a job offer. Rather than powered by a single rental platform, he Leaned on Claude and ChatGPT to compile a list of property management websites. The AI did a pretty good job listing apartments within his parameters, but sometimes included ones outside them.", "agent": "Claude", "topic": "Productivity", "source": "Blog", "url": "https://almanacnews.com/technology/2026/10/06/how-ai-is-changing-the-apartment-search-is-it-working", "prompt": "Help me compile and filter apartment listings. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/compile-and-filter-apartment-listings.html" }, { "id": "clean-inbox-chase-refund-and-book-hvac-tune-up", "title": "Clean inbox, chase refund, and book HVAC tune-up", "summary": "Case study takeaway: the Muse agent had access to Someone's Hotmail inbox and prior maintenance records. It reviewed 80K emails, flagged 20k+ old promos and newsletters for deletion with explicit user approval, and logged every action. Inbox dropped from 96% to 60% full.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/anandragn/status/2103981239199834130", "prompt": "Go through my mail for this goal: clean inbox, chase refund, and book HVAC tune-up. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/clean-inbox-chase-refund-and-book-hvac-tune-up.html" }, { "id": "bundle-monthly-vendor-invoices-for-the-accountant", "title": "Bundle monthly vendor invoices for the accountant", "summary": "A published walkthrough shows the shared Grok Bot template runs on a schedule rather than waiting to be asked. It reads each invoice PDF and pulls the vendor, date, amount and invoice number. The page gives no results, numbers or time savings, and no examples of its output.", "agent": "Grok Bot", "topic": "Finance", "source": "Blog", "url": "https://grokbot.dev/marketplace/invoice-hunter/", "prompt": "Finance task: bundle monthly vendor invoices for the accountant. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/bundle-monthly-vendor-invoices-for-the-accountant.html" }, { "id": "build-a-booking-and-payment-app-for-tattoo-artists", "title": "Build a booking and payment app for tattoo artists", "summary": "As described in the source, on Thursday night he opened a blank repl and typed one paragraph asking for a Calendly-style calendar, Google OAuth, Stripe deposits and Postmark notifications. Replit Agent sketched the backend, wired Stripe, set up calendar integration and scaffolded a React front end. He ended up with a working prototype: client booking, artist dashboards, onboarding, conflict handling and Postmark confirmation emails.", "agent": "Replit Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://iliashatzis.substack.com/p/from-zero-to-working-prototype-in", "prompt": "Plan: build a booking and payment app for tattoo artists. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/build-a-booking-and-payment-app-for-tattoo-artists.html" }, { "id": "build-a-telegram-bot-that-sends-emails-and-checks-calendar", "title": "Build a Telegram bot that sends emails and checks calendar", "summary": "Julian Goldie used Replit agents/automations (with an OpenAI key and Outlook OAuth) to ship a Telegram bot that checks calendar gaps and sends Outlook invites in 28 chat turns. Beta quirks included weak playground memory and occasional formatting glitches.", "agent": "Replit Agent", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/JulianGoldieSEO/status/1970461781899547063", "prompt": "Build a Telegram bot that can check my Outlook calendar and draft meeting invites. Use OAuth, show the message flow before publishing, and do not send invites until I test in dry-run.", "added": "2026-10-15", "interest": 55, "page": "https://agentsightings.com/case/build-a-telegram-bot-that-sends-emails-and-checks-calendar.html" }, { "id": "zendesk-custom-agents-million-runs", "title": "Zendesk's customers ran 1 million custom support agents in seven weeks", "summary": "Zendesk built a builder for customers' own service agents on Claude, with a five-person team in four months. In early access the agents ran 1 million times in seven weeks. One customer's duplicate-ticket merging reached 99% accuracy in a pilot. Zendesk reports up to 80% lower human handle times. Vendor-published.", "agent": "Zendesk custom agents (Claude via Amazon Bedrock)", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zendesk", "prompt": "Look at new support tickets, find duplicates of an open ticket, and merge them with a note saying why. If you are not sure two tickets are the same, leave them alone and flag them.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/zendesk-custom-agents-million-runs.html" }, { "id": "nestle-agent-answers-consumer-questions", "title": "Nestlé's first consumer-service agent resolves 40% of enquiries", "summary": "Nestlé launched an Agentforce consumer-service agent in eight weeks. In pilots it resolved 40% of consumer enquiries on its own with a 4.8/5 satisfaction rating. Each new country takes about eight weeks to launch.", "agent": "Agentforce consumer service agent", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/nestle/agentic-consumer-service/", "prompt": "Answer shoppers' questions about our products, hand over to a person when a human touch matters, and give the person the conversation so far.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/nestle-agent-answers-consumer-questions.html" }, { "id": "bradesco-agent-cuts-contract-review-hour-to-five-minutes", "title": "Contract and invoice review down from 1 hour to 5 minutes", "summary": "Google says Bradesco's finance team uses Gemini Enterprise for fiscal, accounting and contract analysis, cutting document review from one hour to five minutes and risk inconsistencies by 60%. Vendor-reported.", "agent": "Gemini Enterprise", "topic": "Finance", "source": "News (Google Cloud)", "url": "https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at-work-2026", "prompt": "Review this contract and invoice set, classify the services, check for inconsistencies in tax and terms, and list each risk with the page where you found it.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/bradesco-agent-cuts-contract-review-hour-to-five-minutes.html" }, { "id": "anthropic-sales-agent-answers-inbound-buyers", "title": "Anthropic's own sales funnel starts with an agent", "summary": "A Claude agent now answers pricing, security and plan questions for people who used to wait days after the Contact Sales form. A news site reports Anthropic says escalated buyers became opportunities more than twice as often and closed about five days faster. One engineer built version one in a few weeks. Company figures.", "agent": "Claude buying agent (Claude Managed Agents)", "topic": "Sales & Marketing", "source": "News (Claude News)", "url": "https://claudenews.com/news/how-anthropics-sales-team-rebuilt-inbound-with-claude-managed-agents", "prompt": "Answer buyers' questions on pricing, seats and security from our docs, recommend a plan, and hand complex deals to a rep with the full conversation and why you escalated.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/anthropic-sales-agent-answers-inbound-buyers.html" }, { "id": "dxc-assure-claude-claims-backlog-minutes", "title": "An insurance platform clears claims backlogs in minutes", "summary": "Anthropic says DXC runs Claude inside its Assure insurance platform: claims documents are classified in under a second, so backlogs go from days to minutes, and a regulated benefits calculation was stood up in eight hours, 80% right first pass. Every agent action is logged. Vendor-published.", "agent": "Claude in DXC Assure", "topic": "Business & Startups", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/dxc", "prompt": "Read each incoming claims document, classify it, route it to the right queue, and log every action you take so an auditor can replay it.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/dxc-assure-claude-claims-backlog-minutes.html" }, { "id": "wellstar-wali-assistant-cuts-service-desk-handle-time-64-percent", "title": "A hospital's IT help agent cuts handle time from 25 minutes to 9", "summary": "ServiceNow says Wellstar Health System's assistant Wali answers clinicians' IT questions inside Teams and the EMR support environment, while Now Assist summarises incidents for the service desk. Average handle time fell from 25 to 9 minutes, and Wellstar absorbed a three-hospital merger without adding headcount. Vendor-published.", "agent": "Wali (Moveworks) and Now Assist", "topic": "DevOps & Infra", "source": "Case study (ServiceNow)", "url": "https://www.servicenow.com/customers/wellstar-ai.html", "prompt": "A nurse reports a broken printer on the EMR. Find the fix or the right tip sheet, complete the steps you can, and route the rest to the service desk with a summary.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/wellstar-wali-assistant-cuts-service-desk-handle-time-64-percent.html" }, { "id": "lilo-telegram-assistant-photos-receipts-reminders", "title": "A Telegram assistant for calories, receipts and reminders", "summary": "The creator of Lilo, an open source assistant that lives in Telegram, uses it to track calories from food photos, turn a voice note into a TODO, remind him when a game starts, and file a forwarded Uber receipt for a work reimbursement. It also works by email and WhatsApp.", "agent": "Lilo", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48237730", "prompt": "When I send a photo of food, log the calories. When I forward a receipt, save it for reimbursement. When I send a voice note, add a TODO. Remind me before events I tell you about.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/lilo-telegram-assistant-photos-receipts-reminders.html" }, { "id": "rook-open-source-assistant-5-dollar-vps", "title": "A $5 VPS assistant that lives in Telegram and runs a morning briefing", "summary": "Michal Kraus open-sourced Rook, which runs on a $5 VPS. It manages Google Calendar, triages Gmail, controls Spotify and a TV, sends a 7am briefing and 15-minute reminders, and remembers preferences. He has used it for several months. Self-reported.", "agent": "Rook (open-source assistant)", "topic": "Personal Assistant", "source": "Blog (DEV Community)", "url": "https://dev.to/michal_kraus_151c2a53e667/i-built-an-open-source-ai-assistant-that-actually-runs-my-day-heres-the-architecture-24b3", "prompt": "Each morning at 7, send me a briefing of today's calendar and any urgent email. Remind me 15 minutes before each meeting.", "added": "2026-10-29", "interest": 54, "page": "https://agentsightings.com/case/rook-open-source-assistant-5-dollar-vps.html" }, { "id": "turn-stroller-voice-notes-into-publishable-posts", "title": "Turn stroller voice notes into publishable posts", "summary": "A parent feeds rambling voice notes into Claude Code, which organizes themes, writes an article in their voice, and drafts LinkedIn versions.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Transcribe these voice notes, cluster them into research themes, write one full article in my voice using the examples I provide, and produce a shorter LinkedIn version of each theme.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/turn-stroller-voice-notes-into-publishable-posts.html" }, { "id": "schedule-clinic-appointments-by-phone", "title": "Schedule clinic appointments by phone", "summary": "Community report: as described in the source: instead of a call to book an appointment, a clinic's automated phone AI took the poster's call.", "agent": "Custom agent", "topic": "Travel & Booking", "source": "Reddit", "url": "https://www.reddit.com/r/DentalAssistant/comments/1ptrt4i/ai_answered_to_schedule_my_appointment", "prompt": "Plan: schedule clinic appointments by phone. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/schedule-clinic-appointments-by-phone.html" }, { "id": "run-web-research-jobs-and-capture-screenshots-into-a-doc", "title": "Run web research jobs and capture screenshots into a doc", "summary": "Observed in the wild: the reviewer paid $200 for ChatGPT Operator and spent a week giving it plain-language browser tasks. These included analyzing trending web-design tweets, summarizing AI news, listing AI website builders with pricing, summarizing a set of linked articles, and screenshotting sites into a shared Google Doc. Operator returned duplicate, stale tweets, summarized one Axios article, and copied the first ten items from a single Bing listicle.", "agent": "Operator", "topic": "Research & Data", "source": "Blog", "url": "https://icons8.com/blog/articles/chatgpt-operator-review/", "prompt": "Research brief: run web research jobs and capture screenshots into a doc. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/run-web-research-jobs-and-capture-screenshots-into-a-doc.html" }, { "id": "run-monte-carlo-simulations-on-a-retirement-portfolio", "title": "Run Monte Carlo simulations on a retirement portfolio", "summary": "Observed in the wild: the poster says they rebuilt their retirement portfolio in Claude and had it model a 60:40 allocation over 15 to 20 years, powered by a 6% baseline path while randomly inserting two or three historical bear markets, then layering in one-time home-improvement costs. In comments, they add that they first mapped a month-by-month budget to stabilize recurring expenses and drawdowns, and that Claude split fixed-income and stock components; the human role was framing the assumptions and considering whether to validate it with a Fidelity advisor. The poster says the exercise supported their thesis that projected expenses and income would likely cover 20-plus years.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/investing/comments/1w30d74/claude_montecarlo_simulations", "prompt": "Help me run Monte Carlo simulations on a retirement portfolio. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/run-monte-carlo-simulations-on-a-retirement-portfolio.html" }, { "id": "review-a-landlord-deposit-dispute-for-legal-violations", "title": "Review a landlord deposit dispute for legal violations", "summary": "Real-world thread: the tenant fed their move-out dispute into ChatGPT and Gemini, powered by the two models to cross-check each other, suggest flaws, and repeatedly re-review the case from a fresh context. From the tenant’s notes, the models flagged claimed violations covering AB2801, missing receipts and photos, corrected an overstated SF tenant fee, and Gemini drafted a formal demand letter and PDF that the tenant sent. The landlord returned the demanded $4,200 about an hour after receiving the letter, after initially trying to keep $4,200 of a $5,000 deposit.", "agent": "ChatGPT", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1tbkg2u/chatgptgemini_saved_me_4200_from_a_scam_land_lord", "prompt": "Notes task: review a landlord deposit dispute for legal violations. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/review-a-landlord-deposit-dispute-for-legal-violations.html" }, { "id": "research-and-buy-online", "title": "Research and buy online", "summary": "Real-world thread: as described in the source: through the use of Stripe Link, Grok Bot investigates options and creates orders, displaying a spend request with merchant, total, and description, and concluding with a payment option.", "agent": "Grok Bot", "topic": "Research & Data", "source": "Blog", "url": "https://flaviocopes.com/grok-bot/", "prompt": "Research brief: research and buy online. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/research-and-buy-online.html" }, { "id": "plan-parties-and-shop-for-products", "title": "Plan parties and shop for products", "summary": "Community report: claude shows up in a write-up about plan parties and shop for products. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/claude/comments/1wro63z/whats_your_personal_not_work_claude_use_case", "prompt": "Shopping task: plan parties and shop for products. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/plan-parties-and-shop-for-products.html" }, { "id": "let-ai-agents-file-employment-tax-returns", "title": "Let AI agents file employment tax returns", "summary": "A published walkthrough shows the MCP server utilized by agents for tax returns, including employment forms 941 and 940, is currently in development but not yet live and is classified as a tool call to the IRS.", "agent": "Custom agent", "topic": "Finance", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47769711", "prompt": "Finance task: let AI agents file employment tax returns. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/let-ai-agents-file-employment-tax-returns.html" }, { "id": "grade-papers-and-build-lesson-plans-for-teachers", "title": "Grade papers and build lesson plans for teachers", "summary": "Linked example of grade papers and build lesson plans for teachers. The builder assembled a proof-of-concept app called Archimedes, described as a React and Flask app that used ChatGPT across school levels from elementary through doctorate.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/12jg0vl", "prompt": "Research brief: grade papers and build lesson plans for teachers. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/grade-papers-and-build-lesson-plans-for-teachers.html" }, { "id": "draft-social-posts-from-trending-topics-for-approval", "title": "Draft social posts from trending topics for approval", "summary": "Lindy + Computer Use sits in a real browser on LinkedIn. Weekday 8am job: scan niche trends, draft three voice-matched posts, DM them for a human thumbs-up. Reviewer label: “genuinely agentic,” score 2.", "agent": "Lindy", "topic": "Design & Creative", "source": "Blog", "url": "https://posteverywhere.ai/blog/best-ai-agents-for-social-media", "prompt": "Design task: draft social posts from trending topics for approval. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/draft-social-posts-from-trending-topics-for-approval.html" }, { "id": "dispute-an-airline-x27-s-eu261-delay-compensation-rejection", "title": "Dispute an airline's EU261 delay compensation rejection", "summary": "A published walkthrough shows grok Bot shows up in a write-up about dispute an airline's EU261 delay compensation rejection, with figures like 400. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/nexor404/status/2106808072622727647", "prompt": "Go through my mail for this goal: dispute an airline's EU261 delay compensation rejection. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/dispute-an-airline-x27-s-eu261-delay-compensation-rejection.html" }, { "id": "build-a-clinic-app", "title": "Build a clinic app", "summary": "Community report: replit Agent shows up in a write-up about build a clinic app, with figures like 5. The linked post is the primary source for steps and outcomes.", "agent": "Replit Agent", "topic": "Travel & Booking", "source": "Blog", "url": "https://www.goodreads.com/author_blog_posts/25813418-doctor-built-his-own-app-with-ai-saved-100k", "prompt": "Plan: build a clinic app. Compare 2–3 options (cost, timing, tradeoffs), recommend one, and do not book or pay yet.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/build-a-clinic-app.html" }, { "id": "assemble-an-immigration-document-package", "title": "Assemble an immigration document package", "summary": "Seven years of tax returns, bank PDFs, and immigration paperwork—pulled via ChatGPT browser sessions into a single packet in minutes. The post stops at “assembled,” not “filed.”", "agent": "ChatGPT Agent", "topic": "Finance", "source": "X", "url": "https://x.com/athyuttamre/status/2089157303320871022", "prompt": "Finance task: assemble an immigration document package. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 54, "page": "https://agentsightings.com/case/assemble-an-immigration-document-package.html" }, { "id": "cars24-voice-chat-agents-million-minutes", "title": "A used-car site's agents handle 1 million conversation minutes a month", "summary": "OpenAI's Cars24 story, as summarised by GIGAZINE, says voice and chat agents handle 1M+ conversation minutes a month, resolution rates rose 50%, key service workflows are 80% faster, and 12% of customers who dropped out were brought back. Vendor-published, second-hand source.", "agent": "Cars24 voice and chat agents (OpenAI)", "topic": "Customer Support", "source": "News (GIGAZINE, OpenAI case study)", "url": "https://gigazine.net/gsc_news/en/20260717-openai-cars24-agent/", "prompt": "Call or message sellers who dropped out of the car-selling process, find out why, answer their questions and book the next step.", "added": "2026-10-29", "interest": 53, "page": "https://agentsightings.com/case/cars24-voice-chat-agents-million-minutes.html" }, { "id": "zingage-home-care-agent-covers-call-outs", "title": "A home-care agent finds a replacement when a caregiver calls out sick", "summary": "Zingage's agents coordinate shifts for home-care agencies. The company reports under 40 minutes from caregiver call-out to confirmed replacement, issue resolution under 5 minutes (down from 20-30), and an 82% cut in after-hours labour costs at one Medicaid agency. Vendor-published, from Anthropic's case study.", "agent": "Zingage care-coordination agent (Claude)", "topic": "Business & Startups", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/zingage", "prompt": "A caregiver has called out for a shift. Find eligible replacements, contact them in order, and confirm the first yes. Tell the coordinator what you did.", "added": "2026-10-29", "interest": 53, "page": "https://agentsightings.com/case/zingage-home-care-agent-covers-call-outs.html" }, { "id": "freight-agent-quotes-and-reconciles-invoices", "title": "A freight agent turns a 30-minute quote into a ten-minute check", "summary": "A partner built FreightIQ for Alliance Air Freight. It reads quote emails, pulls live rates and reconciles 65-70 invoices a day against the TMS, with a person approving every send. Reported: quotes from 20-30 minutes to 5-10, invoices from 30-120 minutes to under 10, extraction accuracy above 95%. Partner-published.", "agent": "FreightIQ (Bedrock AgentCore, Claude)", "topic": "Business & Startups", "source": "Case study (BizCloud Experts)", "url": "https://bizcloudexperts.com/pdfs/alliance-air-freight.pdf", "prompt": "Read this quote request email, extract the shipment details, fetch rates, and draft a reply for me to approve. Do not send anything yourself.", "added": "2026-10-29", "interest": 53, "page": "https://agentsightings.com/case/freight-agent-quotes-and-reconciles-invoices.html" }, { "id": "ulta-ai-shopping-assistant-triples-conversion", "title": "A beauty shopping assistant that skips the search filters", "summary": "Ulta Beauty's AI shopping assistant, built with Gemini Enterprise, turns conversational questions into recommendations across 30,000 products. Google says digital sales conversion is up three-fold. Vendor-reported.", "agent": "Ulta AI shopping assistant (Gemini Enterprise)", "topic": "Shopping", "source": "News (Google Cloud)", "url": "https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at-work-2026", "prompt": "I need a moisturiser for dry skin under $30 that works under makeup. Ask me what you need to know, then recommend three products from the catalogue with reasons.", "added": "2026-10-29", "interest": 53, "page": "https://agentsightings.com/case/ulta-ai-shopping-assistant-triples-conversion.html" }, { "id": "triage-support-tickets-and-draft-replies", "title": "Triage support tickets and draft replies", "summary": "According to the write-up, the skill interviews you about your support stack, then writes TypeScript scripts for your ticketing, billing and database APIs, plus response templates. Once assembled, the agent lists and triages every open ticket, suggests the most urgent one, pulls billing and customer context, and sketches a reply. For the Lex setup (HelpScout, Stripe, PostgreSQL), The builder assembled 15 scripts and 6 templates.", "agent": "Claude Code", "topic": "Productivity", "source": "GitHub", "url": "https://github.com/nbashaw/claude-cs", "prompt": "Help me triage support tickets and draft replies. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/triage-support-tickets-and-draft-replies.html" }, { "id": "track-food-and-symptoms-in-a-health-log-via-telegram", "title": "Track food and symptoms in a health log via Telegram", "summary": "As described in the source, you message a Telegram topic with what you ate or how you feel. The agent appends a timestamped entry to a markdown health log in its memory folder. The article gives no measured results.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Blog", "url": "https://www.datacamp.com/blog/openclaw-projects", "prompt": "Assistant mode: track food and symptoms in a health log via Telegram. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/track-food-and-symptoms-in-a-health-log-via-telegram.html" }, { "id": "screen-115-job-candidates", "title": "Screen 115 job candidates", "summary": "Documented elsewhere: claude Code shows up in a write-up about screen 115 job candidates, with figures like $65. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://happycapy.ai/blog/hiring-dynamic-workflow", "prompt": "Notes task: screen 115 job candidates. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/screen-115-job-candidates.html" }, { "id": "schedule-meetings-by-email-from-forwarded-requests", "title": "Schedule meetings by email from forwarded requests", "summary": "According to the write-up, user forwards meeting request emails to a labeled Gmail inbox or creates one. The AI agent takes over from there, sends emails to recipients to propose and coordinate times, and inserts a Zoom link into the calendar event when needed. It works for the described single-person cases after several iterations powered by OpenAI's Dot.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/edsoehnel/status/2107574500984287570", "prompt": "Go through my mail for this goal: schedule meetings by email from forwarded requests. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/schedule-meetings-by-email-from-forwarded-requests.html" }, { "id": "run-claude-on-a-cronjob-for-morning-briefings-and-email-tasks", "title": "Run Claude on a cronjob for morning briefings and email tasks", "summary": "Documented elsewhere: claude shows up in a write-up about run Claude on a cronjob for morning briefings and email tasks. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47724491", "prompt": "Go through my mail for this goal: run Claude on a cronjob for morning briefings and email tasks. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/run-claude-on-a-cronjob-for-morning-briefings-and-email-tasks.html" }, { "id": "look-up-user-records-and-update-downstream-steps", "title": "Look up user records and update downstream steps", "summary": "Case study takeaway: the poster set up three Zapier agents for a subscription product: one to email admins a current user list, one to add users, and one to remove them, powered by a Zapier Table as the customer database. The agents looked up customers by the email Stripe had written into the table, then later needed to search by another field to find linked subaccounts; the person tried both changing the Find Records operator and adding a lowercase-normalized formula column, but hit bugs and missing-field issues. It never became reliable: case-sensitive lookups, inability to set the needed operator when multiple lookup fields were required, unseen new columns, and draft/version errors blocked the workflow.", "agent": "Zapier Agents", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/zapier/comments/1rmgfwu/issues_with_zapier_agents", "prompt": "Automation design: look up user records and update downstream steps. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/look-up-user-records-and-update-downstream-steps.html" }, { "id": "handle-meal-planning-daily-briefs-errands-and-household-tasks", "title": "Handle meal planning, daily briefs, errands and household tasks", "summary": "A published walkthrough shows custom agent shows up in a write-up about handle meal planning, daily briefs, errands and household tasks. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1tolh94/anyone_who_regularly_uses_ai_agents_for_personal", "prompt": "Go through my mail for this goal: handle meal planning, daily briefs, errands and household tasks. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/handle-meal-planning-daily-briefs-errands-and-household-tasks.html" }, { "id": "find-stale-commercial-listings-and-email-brokers", "title": "Find stale commercial listings and email brokers", "summary": "Documented elsewhere: the Hermes bot scrapes every commercial lease listing in real time. It filters by days on market, suite sqft, and zoning fit; pulls permitted-use lists from city zoning code; renders 12 AI walkthroughs of each empty suite as different tenants; calculates broker commission plus expected 5-year lease value; then sends a personalized email containing the walkthroughs. The post states the system enables brokers to close $15k+ commissions but reports no actual results, metrics, or outcomes achieved.", "agent": "Hermes Agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/everestchris6/status/2047781663145677304", "prompt": "Go through my mail for this goal: find stale commercial listings and email brokers. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/find-stale-commercial-listings-and-email-brokers.html" }, { "id": "email-car-brands-without-web-apps-and-build-them-one", "title": "Email car brands without web apps and build them one", "summary": "A published walkthrough shows someone prompted Manus AI to locate car brands lacking web apps, draft emails to them, and send the messages. Manus covered the search and emailing on its own. The brands replied, and Someone assembled a web app for one.", "agent": "Manus", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/JerryJenasom/status/2102306956203442534", "prompt": "Go through my mail for this goal: email car brands without web apps and build them one. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/email-car-brands-without-web-apps-and-build-them-one.html" }, { "id": "draft-lesson-plans-and-school-paperwork-for-teachers", "title": "Draft lesson plans and school paperwork for teachers", "summary": "Real-world thread: a teacher used ChatGPT as an administrative assistant for lesson sequences, reflections, PowerPoints, programs, assessment notifications, marking, and even draft student reports. They gave it prompts plus short assessment notes, then checked and edited the output themselves; in comments, they stressed that everything still needed vetting. The teacher says it saved them hours of planning and cut admin time enough to focus more on teaching.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/Teachers/comments/ztrpnc/im_a_teacher_and_i_love_chatgpt", "prompt": "Research brief: draft lesson plans and school paperwork for teachers. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/draft-lesson-plans-and-school-paperwork-for-teachers.html" }, { "id": "draft-follow-up-emails-automatically-when-no-reply-arrives", "title": "Draft follow-up emails automatically when no reply arrives", "summary": "Case study takeaway: one commenter said they set up a Lindy flow tied to their sent email so that after each outgoing message, the AI waits a set amount of time and checks for a reply. If no response arrives, it sketches a follow-up and sends that draft to Someone's inbox, where the person decides whether to send it. Someone said they had started powered by it the day before and that it was working well so far.", "agent": "Lindy", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/EntrepreneurRideAlong/comments/1awb7xj/has_anyone_here_actually_used_lindy_or_similar_ai", "prompt": "Go through my mail for this goal: draft follow-up emails automatically when no reply arrives. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/draft-follow-up-emails-automatically-when-no-reply-arrives.html" }, { "id": "delegate-to-do-items-to-ai-agents", "title": "Delegate to-do items to AI agents", "summary": "One practitioner notes that someone keeps a shared task list that both people and AI agents can access. A person assigns a task to one of the bots; the agent claims it, updates the status to in progress while working, moves it to done when finished, and returns it to the review inbox. Tasks flow back and forth between Someone and agents as described, with no numbers or performance details described.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/petecallaghans/status/2104948587041837102", "prompt": "Go through my mail for this goal: delegate to-do items to AI agents. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/delegate-to-do-items-to-ai-agents.html" }, { "id": "automate-invoice-organizing-and-monthly-invoice-emails", "title": "Automate invoice organizing and monthly invoice emails", "summary": "From the linked report, the builder opened a folder of invoices with inconsistent names and formats in Cursor and gave instructions. The agent read the files, renamed them and moved them into folders. The builder says the tasks, about 10 minutes a month for filing and 10 to 20 minutes for invoice emails, can be compressed.", "agent": "Cursor", "topic": "Finance", "source": "Blog", "url": "https://note.com/minicoohei/n/n892b82b65f7b?hl=en", "prompt": "Finance task: automate invoice organizing and monthly invoice emails. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/automate-invoice-organizing-and-monthly-invoice-emails.html" }, { "id": "answer-shopify-order-status-emails-and-fix-issues-overnight", "title": "Answer Shopify order-status emails and fix issues overnight", "summary": "As described in the source, for a Shopify store the owner assembled an agent to read customer emails about orders. The agent pulls the real order details from the store and resolves the issues on its own while people sleep. It handled \"where's my order?\" queries before the owner woke up.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/lukeidiot/status/2108452907620155851", "prompt": "Help me answer Shopify order-status emails and fix issues overnight. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 53, "page": "https://agentsightings.com/case/answer-shopify-order-status-emails-and-fix-issues-overnight.html" }, { "id": "notion-uses-decagon", "title": "Transforming millions of customer inquiries into a cohesive digital experience", "summary": "What followed was a thorough RFP process, where they evaluated a range of agentic solutions based on the following key criteria:: A truly native generative AI solution – Notion wanted a modern solution that was purpose built to help teams create an incredible customer journey, not a retrofitted decision-tree chatbot. An effective AI agent isn’t just another chatbot, it’s a way to elevate the entire customer journey, making each of Notion’s one million customer inquiries each year more seamless, intuitive, and effective.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/notion", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/notion-uses-decagon.html" }, { "id": "the-city-of-sacramento-drastically-improves-information-access-for-residents-usi", "title": "The City of Sacramento drastically improves information access for residents using AI search powered by Elastic", "summary": "The City of Sacramento drastically — Virtual assistant in 6 months The City of Sacramento staff worked closely with Elastic consultants to create a virtual assistant in six months. The City of Sacramento uses Elasticsearch to power virtual assistants and AI search, helping both city employees and the public find answers to their questions with accuracy and speed. based on retrieval augmented generation (RAG) methodology. Virtual assistant in 6 months The City of Sacramento staff worked closely with Elastic consultants to create a virtual assistant in six months.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Elastic)", "url": "https://elastic.co/customers/city-of-sacramento", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/the-city-of-sacramento-drastically-improves-information-access-for-residents-usi.html" }, { "id": "intercom-scales-multi-agent-engineering-workflows-with-augment-code", "title": "Intercom scales multi-agent engineering workflows with Augment Code", "summary": "After trying Cursor and multiple LLM coding tools, Intercom adopted Augment Code to enable parallel agent workflows, accelerate large feature builds, and give engineers a trusted way to offload the repetitive details of coding—without sacrificing quality. I didn’t use AI at all until agentic workflows arrived—then everything changed.” To make agents practical, Intercom needed one thing above all: reliable context management.", "agent": "Augment", "topic": "Customer Support", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/intercom-scales-with-augment", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/intercom-scales-multi-agent-engineering-workflows-with-augment-code.html" }, { "id": "how-rillet-ships-3-faster-with-ai-agents-on-vercel", "title": "How Rillet ships 3× faster with AI agents on Vercel", "summary": "Rillet built AI agents on Vercel to ship faster. See how it tripled its shipping rate in three months, how AI Gateway connects builders to models, and how customer requests reach production in as little as two hours. It makes it very easy for someone to come on board and understand how an agent is built. ” Anthony Liang Software Engineer @ Rillet Rillet uses Vercel Connect to give its agents access to Slack and Linear through reusable connections the team can attach to the projects that need them. Rillet serves more than 600 customers working toward a zero-day close, reducing the time needed to close their books at month-end.", "agent": "Custom agent", "topic": "Software Development", "source": "Case study (Vercel)", "url": "https://vercel.com/customers/how-rillet-ships-3-faster-with-ai-agents-on-vercel", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/how-rillet-ships-3-faster-with-ai-agents-on-vercel.html" }, { "id": "how-condoscan-is-simplifying-condo-purchases-with-llamaindex-and-llamaparse", "title": "How CondoScan is simplifying Condo Purchases with LlamaIndex and LlamaParse", "summary": "CondoScan — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. Architected using Agent workflows, the CondoScan agent predicts financial loss risks, evaluate HOA (Homeowners Association) governance, and benchmark properties against industry standards. The Challenge Condo purchases in Canada often involve a complex and risky manual review process: Buyers must review 10–40 documents per property, totaling hundreds of pages (meeting minutes, financials, budgets). Manual reviews by experts can take ~2 weeks and still miss crucial risks.", "agent": "LlamaIndex", "topic": "Finance", "source": "Blog (LlamaIndex)", "url": "https://llamaindex.ai/customers/how-condoscan-is-simplifying-condo-purchases-with-llamaindex-and-llamaparse", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was LlamaIndex.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/how-condoscan-is-simplifying-condo-purchases-with-llamaindex-and-llamaparse.html" }, { "id": "clays-new-default-workflows-that-happen-in-the-background", "title": "Clay’s New Default: Workflows That Happen in the Background", "summary": "Clay’s New Default: how Clay uses Notion Custom Agents to turn company context into automated workflows—routing meeting transcripts, incident response, and daily briefings so work happens in the background. in five minutes.” Within a week, they had rolled out 80+ Custom Agents across the entire company that were already running dozens of workflows on their own.", "agent": "Notion AI", "topic": "DevOps & Infra", "source": "Case study (Notion)", "url": "https://notion.com/customers/clay", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/clays-new-default-workflows-that-happen-in-the-background.html" }, { "id": "arts-way-manufacturing-stays-ahead-of-customer-demand-supply-chain-issues-with-d", "title": "Art’s Way Manufacturing stays ahead of customer demand + supply chain issues with Dialpad Ai", "summary": "See how Art’s Way Manufacturing's agents can answer customer questions about pricing, products, and more in real time with Dialpad AI. So it was really frustrating for our customers to talk to who they needed to solve their problem.” Sometimes, a customer would call in with a question and not hear back for days as the agent tried to find the person with the answers they needed. They used to have to return calls around 30 times a day, due to missed calls or needing extra time. Now they just need to call back around 3 times a day, and only because an agent might be coming back from their break when the phone rings.", "agent": "Dialpad AI", "topic": "Research & Data", "source": "Case study (Dialpad)", "url": "https://dialpad.com/customers/arts-way-manufacturing", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dialpad AI.", "added": "2026-11-12", "interest": 52, "page": "https://agentsightings.com/case/arts-way-manufacturing-stays-ahead-of-customer-demand-supply-chain-issues-with-d.html" }, { "id": "islandsbanki-islandsbanki-simplifies-business-and-regulatory-complexity-with-mic", "title": "Íslandsbanki simplifies business and regulatory complexity with Microsoft 365 Copilot", "summary": "Islandsbanki — Íslandsbanki used Microsoft 365 Copilot to simplify processes, streamline compliance, improve productivity, and accelerate innovation across the bank. Íslandsbanki’s early adoption of AI needed stronger guardrails to maintain regulatory compliance with strict governmental financial requirements. The bank deployed Microsoft 365 Copilot, Microsoft Azure, GitHub Copilot, Microsoft Copilot Studio, and Microsoft Foundry to embed AI-powered capabilities using custom AI agents.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27378-islandsbanki-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/islandsbanki-islandsbanki-simplifies-business-and-regulatory-complexity-with-mic.html" }, { "id": "zurich-schweiz-zurich-insurance-enhances-customer-relationships-with-dynamics-36", "title": "Zurich Insurance enhances customer relationships with Dynamics 365 and Microsoft 365 Copilot for Sales", "summary": "Zurich Schweiz — Zurich Insurance Group uses Microsoft 365 Copilot for Sales to help streamline workflows by integrating AI and sales insights into daily tools like Outlook and Teams, reducing the need to switch between applications and keeping CRM data up to date. Zurich Insurance Group uses Microsoft 365 Copilot for Sales to help streamline workflows by integrating AI and sales insights into daily tools like Outlook and Teams, reducing the need to switch between applications and keeping CRM data up to date.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23452-zurich-schweiz-microsoft-365-copilot-for-sales", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/zurich-schweiz-zurich-insurance-enhances-customer-relationships-with-dynamics-36.html" }, { "id": "with-support-from-aws-grendene-tests-ai-to-support-melissa-s", "title": "With support from AWS, Grendene tests AI to support Melissa's sales force", "summary": "With support from AWS, Grendene tests AI to support Melissa's sales force Innovating its sales processes, Grendene is creating a generative AI-based virtual assistant for the Melissa clubs’ sales team with the support of AWS and MadeinWeb. Opportunity | Bringing AI to the Point of Sale The project for the development of the new virtual assistant is being prepared by the Grendene, AWS, and MadeinWeb teams.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/grendene-case-study", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/with-support-from-aws-grendene-tests-ai-to-support-melissa-s.html" }, { "id": "whatsapp-ai-agent-for-meter-readings", "title": "WhatsApp AI agent for meter readings", "summary": "WhatsApp AI agent for meter readings E.ON is one of Europe’s largest energy providers, serving millions of customers across electricity and gas networks. Now that meter reading is really convenient, people don't postpone it anymore and we get really high completion rates.\" Matthias Zirngibl Digitalization and Customer Solutions Specialist @ E.ON Grid Solutions The solution EGS implemented an AI Agent on WhatsApp, enabling customers to submit meter readings through a simple, guided conversational flow. EGS enables customers to submit meter readings via WhatsApp through a fully automated process.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/eon-egs", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/whatsapp-ai-agent-for-meter-readings.html" }, { "id": "whakarongorau-aotearoa-whakarongorau-uses-copilot-studio-for-faster-more-connect", "title": "Whakarongorau uses Copilot Studio for faster, more connected telehealth care", "summary": "Whakarongorau Aotearoa — Guided by Te Ao Māori values, Whakarongorau deployed Copilot to reduce admin burden, including summarising interaction notes. They used Azure Agentic AI to enable the ‘Welcome’ agent, which interacts with people using 1737 SMS and Women’s Refuge webchat until a counsellor is available. Whakarongorau delivers New Zealand’s national telehealth services, supporting more than 700,000 people a year across over 30 services.", "agent": "Copilot Studio", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26603-whakarongorau-aotearoa-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/whakarongorau-aotearoa-whakarongorau-uses-copilot-studio-for-faster-more-connect.html" }, { "id": "visma-visual-visma-develops-new-code-up-to-50-percent-faster-with", "title": "Visma develops new code up to 50 percent faster with GitHub Copilot and Azure DevOps", "summary": "Visma Visual — The company recently adopted GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visual Studio. The company recently adopted GitHub Copilot, Microsoft Azure DevOps, and Microsoft Visual Studio. Soon thereafter, employees began developing new code as much as 50 percent faster, which has contributed to increased customer retention, faster time to market, and increased revenue.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1774868194783832907-visma-visual-studio-professional-services-en-norway", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/visma-visual-visma-develops-new-code-up-to-50-percent-faster-with.html" }, { "id": "van-lanschot-kempen-uses-an-ai-agent", "title": "Van Lanschot Kempen uses an AI agent", "summary": "Van Lanschot Kempen is one of the world’s oldest financial institutions still existing. Thanks to Copilot for Microsoft 365, Van Lanschot Kempen is reducing the time needed for daily tasks, freeing up time to invest in that crucial personal connection.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1762214991743764118-van-lanschot-kempen-copilot-for-microsoft-365-banking-and-capital-markets-en-netherlands", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/van-lanschot-kempen-uses-an-ai-agent.html" }, { "id": "unifi-manages-contracts-more-efficiently-with-ai-using-power-platform", "title": "Unifi manages contracts more efficiently with AI using Power Platform and Copilot Studio", "summary": "Unifi — Solution built on Power Platform and Copilot Studio delivers the same performance as products costing 30 times more. Solution built on Power Platform and Copilot Studio delivers the same performance as products costing 30 times more.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26265-unifi-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/unifi-manages-contracts-more-efficiently-with-ai-using-power-platform.html" }, { "id": "tome-uncovers-strategic-insights-for-sales-teams-with-claude", "title": "Tome uncovers strategic insights for sales teams with Claude", "summary": "Tome saves sales reps hours of account research daily. Read the case study to see how they build on the Claude Platform. Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/tome", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/tome-uncovers-strategic-insights-for-sales-teams-with-claude.html" }, { "id": "thomson-reuters-qa-thomson-reuters-cto-on-piloting-cowork-with-claude-enterprise", "title": "Thomson Reuters CTO on piloting Cowork with Claude Enterprise", "summary": "Thomson Reuters Qa — Q&A | Claude Cowork Thomson Reuters CTO on piloting Cowork with Claude Enterprise Try Claude Case Study: Thomson Reuters Thomson Reuters uses Claude in Amazon Bedrock as part of its strategy to power its legal AI platform, CoCounsel. From the start, we connected it to real systems like Microsoft 365 so teams could work against live documents and spreadsheets, not sandbox examples.", "agent": "Amazon Bedrock", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/thomson-reuters-qa", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/thomson-reuters-qa-thomson-reuters-cto-on-piloting-cowork-with-claude-enterprise.html" }, { "id": "thompson-rivers-university-speeds-threat-review-prepares-for-ai", "title": "Thompson Rivers University speeds threat review & prepares for AI with Microsoft 365", "summary": "Thompson Rivers University — TRU gained a more cohesive security view, simplified its tool landscape, and built a governed foundation for AI with Copilot and Copilot Studio. TRU connects security with Microsoft 365 A5, reduces daily threat-review effort, and builds a governed foundation for AI.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27423-thompson-rivers-university-microsoft-365-a5", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/thompson-rivers-university-speeds-threat-review-prepares-for-ai.html" }, { "id": "the-san-antonio-spurs-use-chatgpt-to-scale-impact-on", "title": "The San Antonio Spurs use ChatGPT to scale impact on and off the court", "summary": "But with OpenAI, we don’t have to sell the tool.” Kurian and his team introduced ChatGPT Enterprise in phases, beginning with 150 pilot users. “Our workshops resonate more deeply and extend our cultural impact.” * **Counterfeit Merchandise GPT**: Andre Moyce, a retail strategist with the Spurs, uses ChatGPT to flag suspicious resale listings by matching images and details against official Spurs inventory data. For over 50 years, the San Antonio Spurs have built their legacy around community, integrity, and team-first values.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/san-antonio-spurs", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/the-san-antonio-spurs-use-chatgpt-to-scale-impact-on.html" }, { "id": "the-realreal-gives-every-consignor-a-vip-experience-with-agentforce", "title": "The RealReal gives every consignor a VIP experience with Agentforce.", "summary": "The Realreal — AI agents help reps bring more luxury goods into the circular economy. The RealReal gives every consignor a VIP experience with Agentforce. Once the item is on its way, Agentforce keeps the consignor in the loop with automatic updates from pickup to final delivery. “We're excited to integrate Agentforce so that our team can focus on building relationships and offering the very best consignor experience, while the technology expedites scheduling and shipping logistics,” said Antesberger.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/the-realreal", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/the-realreal-gives-every-consignor-a-vip-experience-with-agentforce.html" }, { "id": "teladochealth-power-apps-teladoc-health-transforming-telehealth-operations-with-", "title": "Teladoc Health: Transforming telehealth operations with Copilot", "summary": "Teladochealth Power Apps — Teladoc Health uses Microsoft Copilot for Microsoft 365 to revolutionize its telehealth operations, automating routine tasks, boosting efficiency, and increasing productivity. Teladoc Health uses Microsoft Copilot for Microsoft 365 to revolutionize its telehealth operations, automating routine tasks, boosting efficiency, and increasing productivity.", "agent": "Microsoft Copilot", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1805001416118108722-teladochealth-power-apps-health-provider-en-united-states", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/teladochealth-power-apps-teladoc-health-transforming-telehealth-operations-with-.html" }, { "id": "t-mobile-t-mobile-drives-more-effective-customer-conversations-with-microsoft-po", "title": "T-Mobile drives more effective customer conversations with Microsoft Power Apps and Copilot Studio", "summary": "T Mobile — An AI-driven agent embedded in the app and built using Copilot Studio enables faster search of technical details from device manufacturers. The app, called PromoGenius, is the second most popular app at T-Mobile, supporting all T-Mobile retail outlets and call centers, with over 83,000 unique users and 500,000 launches a month.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23087-t-mobile-usa-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/t-mobile-t-mobile-drives-more-effective-customer-conversations-with-microsoft-po.html" }, { "id": "struber-scales-its-impact-across-critical-infrastructure-with-microsoft-365", "title": "Struber scales its impact across critical infrastructure with Microsoft 365 Copilot", "summary": "Struber — The company rolled out Microsoft 365 Copilot and Copilot Studio to every employee, regardless of technical background, building agents across legal, safety, finance, and operations so that every consultant could operate as a full team. With $500,000 to $1 million in equivalent expertise unlocked and 40-80 agents running across the business, the 40TB data problem is solved, new hires are productive from day one, and a small team competes at a scale that once seemed impossible.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26829-struber-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/struber-scales-its-impact-across-critical-infrastructure-with-microsoft-365.html" }, { "id": "ai-powered-threat-detection-strengthening-cybersecurity-with-ai-powered-threat-d", "title": "Strengthening Cybersecurity with AI-Powered Threat Detection on Databricks", "summary": "AI-Powered Threat Detection — Arctic Wolf uses Databricks to unify security data and AI, delivering real-time threat detection and scalable cyber risk reduction. By partnering with Databricks, Arctic Wolf unified siloed telemetry and automated threat detection and enabled its experts — and customers — to cut through the noise using GenAI and agentic workflows, accelerating time-to-outcome while maintaining trust and transparency at every step.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/arctic-wolf/cybersecurity", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ai-powered-threat-detection-strengthening-cybersecurity-with-ai-powered-threat-d.html" }, { "id": "chatgpt-steuerrecht-com-delivers-client-ready-legal-analysis-with-chatgpt", "title": "Steuerrecht.com delivers client-ready legal analysis with ChatGPT", "summary": "With ChatGPT Business, the firm has effectively built its own set of “virtual departments”: * Marketing: With ChatGPT, Korts says, “We set up a dedicated blog on tax criminal law, updated weekly. Compared to traditional methods, I personally save up to ten hours of work per week thanks to ChatGPT.\" —Sebastian Korts, Founder, Steuerrecht.com ## Speaking every language clients need One of Steuerrecht.com’s most distinctive uses of ChatGPT Business is what Korts calls “translation”—not only across languages, but also across audiences.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/steuerrecht", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/chatgpt-steuerrecht-com-delivers-client-ready-legal-analysis-with-chatgpt.html" }, { "id": "stack-overflow-for-agents-triples-signups-with-chatgpt-plugin", "title": "Stack Overflow for Agents triples signups with ChatGPT plugin", "summary": "People and AI agents need context to get work done, but it’s usually scattered across systems, from Slack to Google Docs. Building connectors is one concrete example. > “On average, it takes us 3 to 6 weeks to build one connector. With Codex, we were able to build it within 4 days.” —Alexandra Lato, VP of Product, Stack Overflow More recently, the team built a connector in a single day.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/stack-overflow-chatgpt-plugin", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/stack-overflow-for-agents-triples-signups-with-chatgpt-plugin.html" }, { "id": "st-lukes-university-st-lukes-saves-nearly-200-hours-monthly-with-ai-powered-secu", "title": "St. Luke’s saves nearly 200 hours monthly with AI-powered Security Copilot agents", "summary": "St Lukes University — Luke’s University Health Network streamlines security operations and saves nearly 200 hours monthly with Security Copilot agents. Luke’s University Health Network streamlines security operations and saves nearly 200 hours monthly with Security Copilot agents. Luke’s is accelerating efficiency and threat response with the help of Security Copilot agents and capabilities, saving nearly 200 hours monthly in phishing alert triage and creating incident reports in minutes instead of hours.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25330-st-lukes-university-health-network-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/st-lukes-university-st-lukes-saves-nearly-200-hours-monthly-with-ai-powered-secu.html" }, { "id": "sirva-uses-copilot-studio", "title": "Sirva uses Copilot Studio", "summary": "Sirva deployed Dynamics 365 Contact Center across its global operations in under four months, alongside AI agents and Microsoft Copilot Studio to assist their relocation consultants.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26794-sirva-dynamics-365-contact-center", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/sirva-uses-copilot-studio.html" }, { "id": "codex-simplex-rethinks-software-development-with-codex", "title": "Simplex rethinks software development with Codex", "summary": "Codex — After ChatGPT launched in 2022, Simplex established a center of excellence in 2023 to create the foundations for employees to use AI and to validate AI-native development processes. To scale that shift, Simplex adopted ChatGPT Enterprise as the foundation for company-wide deployment and uses Codex as its main coding agent. After ChatGPT launched in 2022, Simplex established a center of excellence in 2023 to create the foundations for employees to use AI and to validate AI-native development processes.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/simplex", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/codex-simplex-rethinks-software-development-with-codex.html" }, { "id": "siemens-takes-lead-response-from-days-to-minutes-with-agentforce", "title": "Siemens takes lead response from days to minutes with Agentforce", "summary": "Siemens uses Agentforce to qualify inbound leads, connect sellers with high-intent prospects, and give 14,500+ partners personalized, on-demand guidance. Siemens takes lead response from days to minutes with Agentforce Siemens uses Agentforce to qualify inbound leads, connect sellers with high-intent prospects, and give 14,500+ partners personalized, on-demand guidance.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/siemens/agentic-sales-leads", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/siemens-takes-lead-response-from-days-to-minutes-with-agentforce.html" }, { "id": "siemens-simplifies-complex-customer-journeys-with-commerce-cloud", "title": "Siemens simplifies complex customer journeys with Commerce Cloud", "summary": "See how Siemens uses Salesforce Commerce Cloud to power personalized B2B buying experiences and process up to $10B in annual GMV. Siemens simplifies complex customer journeys with Commerce Cloud See how Siemens uses Salesforce Commerce Cloud to power personalized B2B buying experiences and process up to $10B in annual GMV.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/siemens/agentic-b2b-orders", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/siemens-simplifies-complex-customer-journeys-with-commerce-cloud.html" }, { "id": "scope-uses-microsoft-365-copilot-to-remove-barriers-and-empower", "title": "Scope uses Microsoft 365 Copilot to remove barriers and empower every employee", "summary": "Scope adopted Microsoft 365 Copilot and AI tools to automate translation, document drafting, and information retrieval, freeing staff to focus on direct engagement and collaboration. With administrative tasks streamlined, Scope created a more inclusive workplace for disabled staff, breaking down barriers, and unlocking more time to focus on meaningful work and collaboration. Using Microsoft 365 and Copilot to reduce admin barriers, boost accessibility, and foster an inclusive workplace for all.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26558-scope-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/scope-uses-microsoft-365-copilot-to-remove-barriers-and-empower.html" }, { "id": "sarah-bush-lincoln-improves-provider-efficiency-using-oracle-health-ai", "title": "Sarah Bush Lincoln improves provider efficiency using Oracle Health AI Agents", "summary": "Sarah Bush Lincoln — In February 2025, the organization launched a pilot of the Oracle Health AI Agents to help reduce the documentation burden on providers and improve efficiency. In February 2025, the organization launched a pilot of the Oracle Health AI Agents to help reduce the documentation burden on providers and improve efficiency. Data pulled from Lights on Network, comparing 11/1/24-1/1/2025 to 3/1/2025-5/31/2025 Learn more about Sarah Bush Lincoln Oracle Health AI Agents", "agent": "Oracle AI", "topic": "Research & Data", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/sarah-bush-lincoln", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/sarah-bush-lincoln-improves-provider-efficiency-using-oracle-health-ai.html" }, { "id": "sandvik-coromant-hones-sales-experience-with-microsoft-copilot-for-sales", "title": "Sandvik Coromant hones sales experience with Microsoft Copilot for Sales", "summary": "Sandvik Coromant has a history of looking to the future. With a presence in more than 150 countries and a staff of around 8,000, Sandvik Coromant prides itself on being a comprehensive partner, providing hands-on assistance and guidance, recycling and reconditioning centers, training programs, online solutions, and consulting services. Dynamics 365 has been driving productivity for years, but now Copilot for Sales propels customer relationships to new heights.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1785448033474736158-sandvik-coromant-microsoft-copilot-for-sales-discrete-manufacturing-en-sweden", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/sandvik-coromant-hones-sales-experience-with-microsoft-copilot-for-sales.html" }, { "id": "safetyculture-recruited-an-ai-agent-and-3x-d-meetings", "title": "SafetyCulture recruited an AI Agent and 3x'd meetings", "summary": "Since January this year, SafetyCulture has been working with Relevance AI to onboard their first AI Agent: an AI teammate who can answer customer questions and book meetings on autopilot. SafetyCulture recruited an AI Agent and 3x'd meetings SafetyCulture, a workplace operations platform with over 75,000 customers in over 180 countries, is helping teams drive daily improvements across their organizations.", "agent": "Relevance AI", "topic": "Travel & Booking", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/safetyculture", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/safetyculture-recruited-an-ai-agent-and-3x-d-meetings.html" }, { "id": "robert-half-uses-microsoft-teams-effectively-with-moveworks-robert-half-bet-on-a", "title": "Robert Half bet on AI to transition to enterprise chat", "summary": "Robert Half Uses Microsoft Teams Effectively With Moveworks — Robert Half used an AI Assistant to use Microsoft Teams effectively, seeing a 6X increase in Teams’ adoption companywide in a matter of months. Result Used an AI Assistant on Microsoft Teams to effectively create a virtual workplace. Robert Half used an AI Assistant to use Microsoft Teams effectively, seeing a 6X increase in Teams’ adoption companywide in a matter of months.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/robert-half-uses-microsoft-teams-effectively-with-moveworks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/robert-half-uses-microsoft-teams-effectively-with-moveworks-robert-half-bet-on-a.html" }, { "id": "rippling-powers-ai-driven-gtm-with-genie-agents-on-databricks", "title": "Rippling powers AI-driven GTM with Genie Agents on Databricks", "summary": "Learn how Rippling uses Databricks Genie to power AI-driven GTM with governed data, machine learning and semantic retrieval. By building a unified GTM AI platform on Databricks and integrating Genie Agents into GrowthOS, Rippling created a governed conversational interface that delivers trusted business insights in seconds. A foundation for agentic GTM Today, more than 2,800 employees use GrowthOS to access governed business intelligence powered by Genie.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/rippling/genie", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/rippling-powers-ai-driven-gtm-with-genie-agents-on-databricks.html" }, { "id": "rileybot-creates-safe-ai-learning-experiences-for-students-with-claude", "title": "RileyBot creates safe AI learning experiences for students with Claude", "summary": "Rileybot — Read the case study to see how they build on the Claude Platform. They’re just an afterthought - companies build their main product first, then create a school version,” said Adam Webster, architect of RileyBot and Director of Digital Transformation at Caterham School in the UK. MagicSchool on building a safety layer for millions of student conversations How Syracuse University deployed Claude to every student, faculty member, and staff Why Syracuse University gave Claude to 30,000 students, faculty, and staff ClassDojo saves teachers time with Claude", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/rileybot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/rileybot-creates-safe-ai-learning-experiences-for-students-with-claude.html" }, { "id": "pushing-langsmith-to-new-limits-with-replit-agent-s-complex-workflows", "title": "Pushing LangSmith to new limits with Replit Agent's complex workflows", "summary": "See how Replit built their agents atop LangGraph and integrated LangSmith to pinpoint issues, improve the performance of their agents, and enable human-in-the-loop workflows. Case Studies LangSmith Pushing LangSmith to new limits with Replit Agent's complex workflows The LangChain Team September 26, 2024 4 min Go back to blog Create agents Create agents Share Replit is at the forefront of AI innovation with its platform that simplifies writing, running, and collaborating on code for over 30+ million developers.", "agent": "LangChain", "topic": "Software Development", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-replit", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/pushing-langsmith-to-new-limits-with-replit-agent-s-complex-workflows.html" }, { "id": "trusted-ai-powering-regulatory-efficiency-with-trusted-ai", "title": "Powering Regulatory Efficiency with Trusted AI", "summary": "The trusted AI assistant now delivers verifiable answers in minutes, slashing hours of manual research and setting a new bar for regulated utilities. Trusted AI, Built on Secure, Governed Data Using Databricks Agent Bricks , the team built a Knowledge Assistant tailored to its 60,000-document regulatory library. For decades, legal and regulatory teams have spent hours searching for critical details hidden across more than 60,000 filings, rate cases, and technical appendices, creating bottlenecks and inconsistent responses.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/hawaiian-electric-company/agent-bricks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/trusted-ai-powering-regulatory-efficiency-with-trusted-ai.html" }, { "id": "pandora-makes-every-online-shopper-feel-like-a-gem-with", "title": "Pandora makes every online shopper feel like a gem with Agentforce.", "summary": "Pandora — AI agents help customers find the perfect jewelry and get instant answers to their questions. AI agents help customers find the perfect jewelry and get instant answers to their questions. It reasons across customer order history and product information from Commerce Cloud , as well as recommendation data from Bloomreach and unstructured insights like mystery shopping and UX research insights stored in Databricks via Data 360 .", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/pandora", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/pandora-makes-every-online-shopper-feel-like-a-gem-with.html" }, { "id": "genie-pros-powers-agentic-airline-retailing-with-genie", "title": "PROS powers agentic airline retailing with Genie", "summary": "Genie — That work now powers PROS Kairos , the agentic airline retailing platform PROS launched in October 2026 with the Databricks Data + AI Platform as its core data and AI foundation. A wealth of airline data requires faster access for users For more than 40 years, PROS has helped airlines forecast demand, optimize pricing and improve commercial performance. It’s the best service I’ve experienced in more than 25 years of working with software,” Daniel said.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/pros/genie", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/genie-pros-powers-agentic-airline-retailing-with-genie.html" }, { "id": "outtakes-agents-resolve-cybersecurity-attacks-in-hours-with-openai", "title": "Outtake’s agents resolve cybersecurity attacks in hours with OpenAI", "summary": "Built with GPT‑4o and OpenAI o3, Outtake’s system offers 24/7 threat coverage with no ticket backlogs, enabling cybersecurity teams to stay ahead of fast-changing threats with accuracy and speed. “The models make it possible to build and automate parts of this workflow that weren’t feasible before this generation of agentic AI.” ## Detecting and classifying attacks faster with GPT‑4.1 and OpenAI o3 At the core of Outtake’s platform is a system of customizable AI agents designed to investigate digital threats and carry out enforcement decisions, all orchestrated by GPT‑4.1 and OpenAI o3.", "agent": "OpenAI", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/outtake", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/outtakes-agents-resolve-cybersecurity-attacks-in-hours-with-openai.html" }, { "id": "orange-uses-github-copilot", "title": "Orange uses GitHub Copilot", "summary": "The Orange Group is one of the main telecommunications and digital services operators in the world, serving 298 million customers, including individuals, professionals, and large companies.Orange France, the entity of the group in France, has initiated an in-depth exploration of Artificial Intelligence (AI) for three years, allowing it to reach a significant level of maturity. At the time of the emergence of generative Artificial Intelligence, Orange France quickly decided to create a program dedicated to this new era of AI.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1774095788906881160-orange-azure-openai-service-telecommunications-en-france", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/orange-uses-github-copilot.html" }, { "id": "doordash-boris-office-hours-office-hours-building-the-case-for-leaders-who-ship-", "title": "Office Hours: Building the case for leaders who ship with DoorDash", "summary": "Doordash Boris Office Hours — Boris Cherny talks with technical leaders to uncover what's changing for their teams, from how they’re building with Claude Code to organization design, and the shifting workflows that come with it. Read more At DoorDash , Claude Code runs across the entire company, all 4,000 employees have Cowork, and co-founder and CTO Andy Fang is shipping production code again for the first time since the dorm room. Boris Cherny sat down with Andy to talk about giving everyone tokens to experiment, landing projects in 3 to 5x less time, and why leaders have to play with the tools themselves.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/doordash-boris-office-hours", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/doordash-boris-office-hours-office-hours-building-the-case-for-leaders-who-ship-.html" }, { "id": "odense-kommune-drives-ai-powered-modernization-with-microsoft-365-copilot", "title": "Odense Kommune drives AI-powered modernization with Microsoft 365 Copilot", "summary": "Odense Kommune faced growing operational complexity and pressure to handle cases more efficiently and deliver citizen services faster. As part of its ongoing digital transformation, Odense Municipality deployed Microsoft 365 Copilot and Microsoft 365 Copilot Chat licences to 1,000 employees. Deploying Microsoft 365 Copilot and Copilot Chat helped Odense Kommune save an estimated DKK 5.1 million. Around one-third of employees with Copilot access use it daily, with Copilot interactions growing 12.4 times month-on-month and time spent up by a factor of 25.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27475-odense-kommune-microsoft-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/odense-kommune-drives-ai-powered-modernization-with-microsoft-365-copilot.html" }, { "id": "network-rail-power-apps-network-rail-empowers-over-2-500-makers-to-build-innovat", "title": "Network Rail empowers over 2,500 makers to build innovative business solutions with Power Platform and", "summary": "Network Rail Power Apps — Significant time and cost savings with enterprise-wide applications has led to the growing use of tools like Copilot Studio to build innovative AI agents. Plans in Power Apps and generative pages are driving 10x faster development cycles.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26368-network-rail-power-apps", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/network-rail-power-apps-network-rail-empowers-over-2-500-makers-to-build-innovat.html" }, { "id": "nestle-nestles-agentic-enterprise-acts-on-real-time-context-to-deliver-faster", "title": "Nestlé’s Agentic Enterprise acts on real-time context to deliver faster service", "summary": "Nestle — Nestlé uses Agentforce and Data 360 to deliver fast, trusted service across every channel — achieving 4.8/5 consumer satisfaction. Nestlé’s Agentic Enterprise acts on real-time context to deliver faster service Nestlé uses Agentforce and Data 360 to deliver fast, trusted service across every channel — achieving 4.8/5 consumer satisfaction.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/nestle", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/nestle-nestles-agentic-enterprise-acts-on-real-time-context-to-deliver-faster.html" }, { "id": "national-australia-bank-invests-in-an-efficient-cloud-managed-future-with", "title": "National Australia Bank invests in an efficient, cloud-managed future with Windows 11 Enterprise", "summary": "National Australia Bank (NAB), the second-largest bank in Australia, is over 100 years old with a growing global presence. NAB turned to Windows 11 Enterprise, Microsoft Intune, and Microsoft Copilot to centrally manage endpoints, enhance its security posture, and help improve employee productivity.", "agent": "Microsoft Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1781804873110601091-national-australia-bank-microsoft-edge-banking-and-capital-markets-en-australia", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/national-australia-bank-invests-in-an-efficient-cloud-managed-future-with.html" }, { "id": "mrbeast-executes-a-1m-puzzle-challenge-with-humans-and-agents", "title": "MrBeast executes a $1M puzzle challenge with humans and agents together", "summary": "Discover how Salesforce built a first-of-its-kind agentic puzzle hunt with MrBeast, supporting millions of players in a high-stakes interactive challenge. MrBeast executes a $1M puzzle challenge with humans and agents together Discover how Salesforce built a first-of-its-kind agentic puzzle hunt with MrBeast, supporting millions of players in a high-stakes interactive challenge.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mrbeast", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/mrbeast-executes-a-1m-puzzle-challenge-with-humans-and-agents.html" }, { "id": "mintel-drives-secure-productivity-using-microsoft-365-e5-and-copilot", "title": "Mintel drives secure productivity using Microsoft 365 E5 and Copilot", "summary": "This strategic decision has reduced procurement costs, enhanced collaboration, strengthened Mintel’s security posture, and increased productivity through Microsoft 365 Copilot. Mintel adopted Microsoft 365 to reduce vendor complexity, strengthen security and drive greater productivity across the organization.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26180-mintel-microsoft-365", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/mintel-drives-secure-productivity-using-microsoft-365-e5-and-copilot.html" }, { "id": "rumo-microsoft-ai-cuts-rumos-frontline-response-time-from-4-minutes", "title": "Microsoft AI cuts Rumo’s frontline response time from 4 minutes to just 3 seconds", "summary": "Using Microsoft Copilot Studio, Azure AI, and SharePoint, Rumo built RUTI Maquinista—an AI-powered app delivering secure, connected, and real-time validated information. Response time dropped from four minutes to three seconds, about 4 kg of paper eliminated per operator, and ROI achieved in under two months.", "agent": "Copilot Studio", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25656-rumo-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/rumo-microsoft-ai-cuts-rumos-frontline-response-time-from-4-minutes.html" }, { "id": "mcdonalds-china-mcdonalds-china-transforms-its-operations-elevates-service-level", "title": "McDonald’s China transforms its operations, elevates service levels with Azure AI", "summary": "Mcdonalds China — Putting its initial focus on augmenting training at the company’s education center, Hamburger University, the team empowered students with AI assistants, enhanced search, and document translation. Putting its initial focus on augmenting training at the company’s education center, Hamburger University, the team empowered students with AI assistants, enhanced search, and document translation. To help employees stay at the forefront of business innovation while opening nearly 1,000 new locations per year, McDonald’s China decided to use AI to elevate all levels of customer service, quality, and operational excellence.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1749886282579475320-mcdonalds-china-azure-retailers-en-china", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/mcdonalds-china-mcdonalds-china-transforms-its-operations-elevates-service-level.html" }, { "id": "mavenagi-launches-automated-customer-support-agents-powered-by-openai", "title": "MavenAGI launches automated customer support agents powered by OpenAI", "summary": "MavenAGI — They recently launched an AI customer service agent, built on the flexibility of GPT‑4, which a number of companies like Tripadvisor, Clickup and Rho are already using to save time and better serve their customers. ## Customer support is expensive yet disappointing In today's customer service environment, no one is winning.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mavenagi", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/mavenagi-launches-automated-customer-support-agents-powered-by-openai.html" }, { "id": "manchester-city-council-harnesses-microsoft-365-copilot-with-copilot-studio", "title": "Manchester City Council harnesses Microsoft 365 Copilot with Copilot Studio to drive greater service for", "summary": "Manchester City Council is embracing agentic AI, empowering employees and driving greater value for citizens. Adopting Microsoft 365 Copilot and Copilot Studio transformed operations, enabling contact centre staff to find information faster.", "agent": "Copilot Studio", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26194-manchester-city-council-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/manchester-city-council-harnesses-microsoft-365-copilot-with-copilot-studio.html" }, { "id": "maire-transforming-the-energy-sector-and-an-entire-company-culture", "title": "MAIRE: Transforming the energy sector and an entire company culture with Microsoft Copilot", "summary": "MAIRE decided to use Microsoft 365 Copilot to help automate and streamline routine and repetitive activities. In the first phase of adoption the organization was saving 800 working hours per month, and the saving has more than doubled since then and continues to grow.", "agent": "Microsoft 365 Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1782421038868081701-maire-microsoft-teams-energy-en-italy", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/maire-transforming-the-energy-sector-and-an-entire-company-culture.html" }, { "id": "maire-redefines-global-engineering-with-100-use-cases-in-microsoft", "title": "MAIRE redefines global engineering with 100+ use cases in Microsoft AI and Autodesk", "summary": "MAIRE engineers now have always-available AI-readable knowledge, faster onboarding, reduced manual rework and risk, and 100 new AI use cases underway, freeing it to channel its engineers’ expertise to higher-value and more complex project scopes.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26868-maire-microsoft-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/maire-redefines-global-engineering-with-100-use-cases-in-microsoft.html" }, { "id": "liberty-global-signs-strategic-partnership-with-sierra", "title": "Liberty Global Signs Strategic Partnership with Sierra", "summary": "The framework partnership agreement provides Liberty Global’s businesses with a common approach to deploy AI agents capable of engaging customers in natural language, across chat, voice and text. Liberty Global will deploy Sierra across its approximately 80m fixed and mobile connections in Europe through a phased programme, with implementation already started and the use cases and channel mix tailored to the requirements of individual markets, brands and customers.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/liberty-global", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/liberty-global-signs-strategic-partnership-with-sierra.html" }, { "id": "liberty-energy-grows-with-oracle-fusion-agentic-apps-and-autonomous", "title": "Liberty Energy grows with Oracle Fusion Agentic Apps and Autonomous AI Lakehouse", "summary": "To protect and optimize its trucking and rail supply chain from source to destination, Liberty Energy needed to harness growing volumes of data from siloed financial and workforce systems for real-time analysis. Liberty Energy has gone live with supply chain and manufacturing modules and has implemented project planning capabilities using Oracle Primavera Cloud and Oracle Primavera Unifier. The company stores many petabytes of data and collects and processes roughly 1 GB of data per hour from critical field equipment around the world to deliver safe, efficient, high-quality services to customers.", "agent": "Oracle AI", "topic": "Software Development", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/liberty-energy", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/liberty-energy-grows-with-oracle-fusion-agentic-apps-and-autonomous.html" }, { "id": "leviatan-design-srl-d-uses-copilot-studio", "title": "Leviatan Design Srl D uses Copilot Studio", "summary": "Leviatan Design Srl D — As a heavy user of Microsoft Teams, Leviatan Group saw the potential of Microsoft 365 Copilot to maximise returns from its existing Microsoft investments. Every user in the business can access Microsoft 365 Copilot. Alexandra Lupu, Continuous Improvement Specialist, Leviatan Group says: \"Microsoft 365 Copilot allows us to access in a matter of seconds very critical information.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18899-leviatan-design-srl-d-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/leviatan-design-srl-d-uses-copilot-studio.html" }, { "id": "public-sector-it-support-transformation-with-moveworks-leidos-cuts-mttr-from-hou", "title": "Leidos Cuts MTTR From Hours to Minutes Moveworks", "summary": "Public Sector It Support Transformation With Moveworks — Leidos cut MTTR resolution time from hours to minutes with Moveworks’ AI platform, enhancing productivity and employee satisfaction. Solution: Going from question to execution — inside a single conversation In October 2023, Leidos introduced Iris, an AI assistant powered by Moveworks’ advanced agentic AI platform . MTTR Reduced from hours → minutes Key Integrations View all Company overview Leidos is a Fortune 500® technology innovator addressing global challenges in national security, health, and other critical sectors.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/public-sector-it-support-transformation-with-moveworks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/public-sector-it-support-transformation-with-moveworks-leidos-cuts-mttr-from-hou.html" }, { "id": "rise-alliance-lean-team-2x-growth-how-rise-alliance-outsmarted-the-market", "title": "Lean Team, 2x Growth: How Rise Alliance Outsmarted the Market Without Adding Headcount", "summary": "Rise Alliance — Cut service costs with humans & AI agents on one platform. Lean Team, 2x Growth: How Rise Alliance Outsmarted the Market Without Adding Headcount Rise Alliance is a leader in business debt restructuring, helping companies find a path forward, and with Salesforce, they now serve businesses of all sizes.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rise-alliance", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/rise-alliance-lean-team-2x-growth-how-rise-alliance-outsmarted-the-market.html" }, { "id": "kraken-launches-autonomous-agents-for-utility-customer-service", "title": "Kraken launches autonomous agents for utility customer service.", "summary": "“We’re excited to partner with Kraken — combining our platform with their industry expertise — to help utilities build better, more human experiences while also driving their revenue,” said Bret Taylor, Co-founder of Sierra. Any team can build an agent, deploying it everywhere across every channel, including voice.” Autonomous Agents are already proven at enterprise scale, going live just four weeks after project launch with a major energy utility and now covering 1.3 million customer accounts.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/kraken", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kraken-launches-autonomous-agents-for-utility-customer-service.html" }, { "id": "kohls-kohls-powering-faster-decisions-and-smarter-shopping-with-gemini", "title": "Kohl’s: Powering faster decisions and smarter shopping with Gemini", "summary": "Kohls — Kohl’s used Gemini to scale agentic AI, transforming data into faster decisions and enhancing shopping with guided discovery. The Kohl’s AI platform enables teams to build custom agents to automate workflows and create more intuitive ways to engage with data across the business. Reducing the cost of curiosity For more than 60 years, leading omnichannel retailer Kohl’s has been serving and celebrating families of all kinds, taking care of them through all the realest moments of everyday life.", "agent": "Gemini", "topic": "Sales & Marketing", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/kohls", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kohls-kohls-powering-faster-decisions-and-smarter-shopping-with-gemini.html" }, { "id": "kantar-reimagines-data-prep-puts-copilot-studio-agents-to-work", "title": "Kantar reimagines data prep, puts Copilot Studio agents to work readying data for AI", "summary": "Kantar automates data prep for AI with multiple agents built in Copilot Studio, cutting workload and boosting efficiency. Kantar broke down the complex data prep tasks into smaller, manageable subtasks, then built AI agents in Copilot Studio to perform them. With a team of AI agents, the HR crew cleaned, tagged, and organized 4,000 artifacts into 400 policy documents in just six weeks.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25674-kantar-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kantar-reimagines-data-prep-puts-copilot-studio-agents-to-work.html" }, { "id": "kpmg-to-revolutionize-productivity-with-microsoft-copilot-for-microsoft-365", "title": "KPMG to revolutionize productivity with Microsoft Copilot for Microsoft 365", "summary": "For nearly a decade, KPMG Australia has used AI technologies to increase the efficiency, accuracy, and quality of a range of data discovery tasks. Seeing the potential of generative AI to further enhance its services, the firm tested offerings from multiple vendors before deciding to build a proof of concept of its ESG Comply AI platform using Microsoft Azure OpenAI Service, Azure AI Search, and Copilot for Microsoft 365.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1749522406496386350-kpmg-microsoft-365-copilot-professional-services-en-united-states", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kpmg-to-revolutionize-productivity-with-microsoft-copilot-for-microsoft-365.html" }, { "id": "kpmg-finds-massive-opportunities-scaling-from-rpa-to-ai-agents", "title": "KPMG finds massive opportunities scaling from RPA to AI agents", "summary": "Customer Achievements $150M In future automation opportunities $50M Reduction in back orders $30M Cut from days sales outstanding ## Early Wins, Increased Confidence, Huge Savings KPMG set out to streamline operations, eliminate inefficiencies, and reduce workload through automation. KPMG partnered with Automation Anywhere to automate more complex processes for more impact. With an impact of $90 million, plus $150 million in opportunities ahead, KPMG continues to scale agentic automation across its organization.", "agent": "Automation Anywhere", "topic": "Customer Support", "source": "Case study (Automation Anywhere)", "url": "https://automationanywhere.com/resources/customer-stories/kpmg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Automation Anywhere.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kpmg-finds-massive-opportunities-scaling-from-rpa-to-ai-agents.html" }, { "id": "jalcard-and-ntt-data-use-azure-for-a-1-7x-uplift", "title": "JALCARD and NTT DATA use Azure for a 1.7X uplift in purchase rates", "summary": "JALCARD offers a unique service combining credit cards and Japan Airlines’ frequent flyer program. With NTT DATA’s LITRON® Multi Agent Simulation (LITRON MAS) and Azure OpenAI, the enterprise conducted group interviews using AI personas generated from clustered member data to reveal the deeper psychology behind customer behavior. Group interviews using AI personas produce a 1.7-fold increase in purchase rates, boosting competitiveness through data-based marketing measures. Subsequent sales promotions based on the results saw a 1.7-fold increase in purchase rates.", "agent": "Azure OpenAI", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25246-jalcard-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/jalcard-and-ntt-data-use-azure-for-a-1-7x-uplift.html" }, { "id": "invideo-ai-enables-anyone-with-an-idea-to-produce-high-quality", "title": "Invideo AI enables anyone with an idea to produce high-quality videos", "summary": "Built on OpenAI GPT‑4.1, gpt-image-1, and text-to-speech models, invideo AI lets users direct their vision while AI agents handle the rest. “OpenAI’s models are foundational to how we build,” says Sanket Shah, co-founder and CEO of invideo AI. Users are spending 10x less time on production, cutting a full day’s work to 30 minutes or less. And with professional-level creative and platform-ready output, many have doubled their revenue. ## Scaling alongside OpenAI’s evolving model ecosystem Today, invideo AI helps over 50 million users create more than 7 million videos each month across ads, explainers, and short-form content.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/invideo-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/invideo-ai-enables-anyone-with-an-idea-to-produce-high-quality.html" }, { "id": "intralox-enhances-customer-service-efficiency-with-microsoft-365-copilot", "title": "Intralox enhances customer service efficiency with Microsoft 365 Copilot", "summary": "The implementation of these solutions improved access to information, reduced inefficiencies, and saved time for both Intralox and its customers, leading to enhanced overall customer satisfaction. Before implementing Microsoft 365 Copilot, Intralox wanted to enhance customer service efficiency and deepen customer relationships. Intralox implemented Microsoft 365 Copilot for Sales, Copilot in Dynamics 365 Customer Service, and Copilot in Dynamics 365 Field Service to streamline operations.", "agent": "Microsoft Copilot for Sales", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23850-intralox-microsoft-365-copilot-for-sales", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/intralox-enhances-customer-service-efficiency-with-microsoft-365-copilot.html" }, { "id": "intermountain-health-saves-thousands-of-hours-improves-patient-care-with", "title": "Intermountain Health saves thousands of hours, improves patient care with Azure OpenAI Service", "summary": "Aided by Arize AI, Intermountain’s DTS caregivers save 40 hours a quarter per AI product. Using Microsoft 365 and Microsoft Copilot saved 4,300 hours of work last year alone.", "agent": "Microsoft Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22701-intermountain-health-azure-open-ai-service", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/intermountain-health-saves-thousands-of-hours-improves-patient-care-with.html" }, { "id": "send-payments-inside-send-payments-ai-first-strategy", "title": "Inside Send Payments' AI-first strategy", "summary": "Send Payments — Led by CTO Ryk Neethling and Head of Product Eldert Bongers, the company partnered with Relevance AI to create specialized agents that deliver 24/7 customer service, automate compliance tasks, and give back 40 hours per week to their team. Led by CTO Ryk Neethling and Head of Product Eldert Bongers, the company partnered with Relevance AI to create specialized agents that deliver 24/7 customer service, automate compliance tasks, and give back 40 hours per week to their team.", "agent": "Relevance AI", "topic": "Customer Support", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/send-payments", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/send-payments-inside-send-payments-ai-first-strategy.html" }, { "id": "idv-helps-small-team-use-automation-to-support-military-customers", "title": "IDV helps small team use automation to support military customers with Dynamics 365 Customer Service and", "summary": "IDV deployed Dynamics 365 Customer Service, Dynamics 365 Contact Center, and various Microsoft technologies, providing a unified control room for customer interactions to enhance support for military vehicle maintenance and fleet management. Before Dynamics 365, IDV's customer service team relied on phone calls, emails, and Excel spreadsheets to manage increasing support requests.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25865-idv-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/idv-helps-small-team-use-automation-to-support-military-customers.html" }, { "id": "accenture-rajendra-prasad-and-sara-porter-interview-how-piloting-agentforce-with", "title": "How piloting Agentforce with a customer-zero mindset is transforming sales and delivery at Accenture.", "summary": "Accenture Rajendra Prasad And Sara Porter Interview — Q&A with Rajendra Prasad (RP), CTO and Group Chief Executive for Technology, and Sara Porter, Global Head of Sales Excellence, on how they’re leading the shift to an Agentic Enterprise. How piloting Agentforce with a customer-zero mindset is transforming sales and delivery at Accenture. We’ll grow from 2,200 to 16,000 users next, then to all 55,000.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/accenture-rajendra-prasad-and-sara-porter-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/accenture-rajendra-prasad-and-sara-porter-interview-how-piloting-agentforce-with.html" }, { "id": "sisterlove-how-a-small-nonprofit-scaled-content-creation-with-ai-and", "title": "How a small nonprofit scaled content creation with AI and automation", "summary": "Learn how SisterLove's Digital Marketing Manager saved 24+ business days of work in 2023 How a small nonprofit scaled content creation with AI and automation 24 business days saved 192 hours of work saved Company Size 1-50 Company Industry Nonprofit - HIV and sexual health advocacy \" OpenAI and Zapier have created tremendous value for SisterLove. Solution By quickly filling in four simple columns of a Google Sheet, a Zap triggers that uses ChatGPT to draft blog, email, SMS, and social content on a provided keyword or topic.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/sisterlove", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/sisterlove-how-a-small-nonprofit-scaled-content-creation-with-ai-and.html" }, { "id": "vercel-qa-how-vercel-built-an-ecosystem-on-the-open-skills-standard", "title": "How Vercel built an ecosystem on the open skills standard", "summary": "Vercel Qa — Read more Vercel is a platform developers use to build and deploy web applications and agents. Its Chief of Software, Andrew Qu, built skills.sh , a registry on top of Anthropic’s open Skills spec, where developers discover and install agent skills. I went through all the phases, sub agents, file systems, and the version we serve today runs on roughly 100 skills: aggregation, customer metrics, product metrics, time series data.", "agent": "Claude Code", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/vercel-qa", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/vercel-qa-how-vercel-built-an-ecosystem-on-the-open-skills-standard.html" }, { "id": "how-trellix-cut-log-parsing-time-from-days-to-minutes", "title": "How Trellix cut log parsing time from days to minutes with LangGraph Studio and LangSmith", "summary": "To improve customer experience, Trellix decided to build Sidekick, an agentic platform to automate tasks for engineering teams at Trellix, including parsing and script writing. Additionally, they built agents that can speed up the development of plugins and integrations for their SaaS products. Each request often required a developer to spend 2 to 3 days deciphering logs, coding integrations, and managing customer communications.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-trellix", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/how-trellix-cut-log-parsing-time-from-days-to-minutes.html" }, { "id": "toyota-orlando-how-toyota-of-orlando-uses-ai-and-automation-to-keep", "title": "How Toyota of Orlando uses AI and automation to keep sales running—through outages and beyond", "summary": "Toyota Orlando — Solution Spencer created a Zapier Agent to answer questions like “How many leads came in yesterday?” in plain English. Results Timmy the Table Bot, Spencer's AI Agent, flags issues and saves hours weekly by surfacing trends instantly. How Toyota of Orlando uses AI and automation to keep sales running—through outages and beyond 5K leads processed 20+ hours saved weekly 30K+ lead records managed Company Size 500+ Company Industry Automotive \" The CDK outage was a disaster, but with Zapier, we never missed a step.", "agent": "Zapier Agents", "topic": "Sales & Marketing", "source": "Blog (Zapier)", "url": "https://zapier.com/customer-stories/toyota-orlando", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Zapier Agents.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/toyota-orlando-how-toyota-of-orlando-uses-ai-and-automation-to-keep.html" }, { "id": "snyk-how-snyk-turned-an-internal-support-agent-into-a-customer", "title": "How Snyk turned an internal support agent into a customer feature", "summary": "Snyk Assist was built to make it easier for customers to get fast, accurate answers without having to search across docs, support content, and account systems. ‍ We treated trust and access control as core product requirements. Because Snyk is a security platform, the agent was designed to stay within a user’s permissions and to prove it was safe, reliable, and correct before broader rollout. ‍ We built it to be useful, measurable, and scalable. Phase 1: internal tooling For roughly a year, Snyk Assist ran as an internal tool for the customer support team as both a case triage and a virtual agent, with Snyk staff as the only users.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-snyk-turned-an-internal-support-agent-into-a-customer-feature", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/snyk-how-snyk-turned-an-internal-support-agent-into-a-customer.html" }, { "id": "shopify-how-shopify-uses-anthropics-claude-on-google-cloud-to-supercharge", "title": "How Shopify uses Anthropic’s Claude on Google Cloud to supercharge Sidekick", "summary": "Case study | Claude Code How Shopify uses Anthropic’s Claude on Google Cloud to supercharge Sidekick Contact sales Introducing Claude Code See Claude Code in action—from concept to commit in one seamless workflow. Sidekick now leverages Claude Sonnet 4.5 to orchestrate complex reasoning chains that would typically require technical expertise.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/shopify", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/shopify-how-shopify-uses-anthropics-claude-on-google-cloud-to-supercharge.html" }, { "id": "ringcentral-how-ringcentral-builds-ai-native-work-from-engineering-to-ops", "title": "How RingCentral builds AI-native work from engineering to ops", "summary": "By giving every employee room to experiment with ChatGPT Work and Codex, RingCentral has ensured that anyone at the company, regardless of engineering experience, can build transformative products and infrastructure. > “When you put real AI tools in everyone’s hands, the whole company becomes a product organization.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ringcentral", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ringcentral-how-ringcentral-builds-ai-native-work-from-engineering-to-ops.html" }, { "id": "remote-how-remote-uses-langchain-and-langgraph-to-onboard-thousands-of", "title": "How Remote uses LangChain and LangGraph to onboard thousands of customers with AI", "summary": "Learn how Remote uses LangChain and LangGraph to build AI agents that automate customer onboarding and migrate HR and payroll data at scale. Case Studies LangChain LangGraph How Remote uses LangChain and LangGraph to onboard thousands of customers with AI The LangChain Team January 19, 2026 5 min Go back to blog Create agents Create agents Share Guest post written by José Mussa (Staff Software Engineer @ Remote) Remote is a fast-growing startup helping companies hire, manage, and pay employees globally from a single platform.", "agent": "LangChain", "topic": "Software Development", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-remote", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/remote-how-remote-uses-langchain-and-langgraph-to-onboard-thousands-of.html" }, { "id": "how-paradigm-runs-and-monitors-thousands-of-agents-in-parallel", "title": "How Paradigm runs and monitors thousands of agents in parallel with LangChain and LangSmith", "summary": "See how Paradigm used LangSmith and LangChain to build, iterate, and monitor their AI agents. To achieve their goals, Paradigm has leveraged LangChain’s suite of products to build and productionize their product. Case Studies LangSmith LangChain How Paradigm runs and monitors thousands of agents in parallel with LangChain and LangSmith The LangChain Team September 4, 2024 3 min Go back to blog Create agents Create agents Share Paradigm (YC24) is transforming the traditional spreadsheet by integrating AI to create the first generally intelligent spreadsheet.", "agent": "LangChain", "topic": "Finance", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-paradigm", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/how-paradigm-runs-and-monitors-thousands-of-agents-in-parallel.html" }, { "id": "oracle-how-oracle-turns-days-of-work-into-minutes-with-chatgpt", "title": "How Oracle turns days of work into minutes with ChatGPT and Codex", "summary": "Oracle — “Now we’re able to sit down and prep for about 15 to 20 minutes using the tool that we’ve built using [ChatGPT] Work.” Not only is the process faster, but it’s also more consistent. The tool arms the recruiter with valuable information that they need going into a conversation with the hiring manager, information that previously took 2–4 days to compile. “Now we’re able to sit down and prep for about 15 to 20 minutes using the tool that we’ve built using [ChatGPT] Work.” Not only is the process faster, but it’s also more consistent.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/oracle", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/oracle-how-oracle-turns-days-of-work-into-minutes-with-chatgpt.html" }, { "id": "ly-corporation-how-ly-corporations-100-businesses-operate-as-one-global-company", "title": "How LY Corporation’s 100+ businesses operate as one global company", "summary": "Ly Corporation — Cut service costs with humans & AI agents on one platform. How LY Corporation’s 100+ businesses operate as one global company Salesforce’s Agentic Enterprise architecture helps the expansive, globally distributed organization work better and faster together.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ly-corporation/agentic-enterprise-architecture", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ly-corporation-how-ly-corporations-100-businesses-operate-as-one-global-company.html" }, { "id": "ly-corporation-how-ly-corporation-is-building-an-agentic-enterprise-that-deliver", "title": "How LY Corporation is building an Agentic Enterprise that delivers top-tier service to 107 million customers", "summary": "Ly Corporation — Cut service costs with humans & AI agents on one platform. How LY Corporation is building an Agentic Enterprise that delivers top-tier service to 107 million customers Executive Officer and CIO Norihiro Hattori shares how LY Corporation is scaling personalized experiences with agentic service, and how they use Slack to engage with AI and each other.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/ly-corporation/norihiro-hattori-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ly-corporation-how-ly-corporation-is-building-an-agentic-enterprise-that-deliver.html" }, { "id": "kensho-how-kensho-built-a-multi-agent-framework-with-langgraph-to-solve", "title": "How Kensho built a multi-agent framework with LangGraph to solve trusted financial data retrieval", "summary": "Discover how Kensho, S&P Global’s AI innovation engine, leveraged LangGraph to create its Grounding framework–a unified agentic access layer solving fragmented financial data retrieval at enterprise scale. As S&P Global’s engine for AI innovation and transformation, Kensho ’s goal is to ensure that as AI transforms industries, its outputs remain grounded in trusted data–however and wherever customers choose to use it. We hope these best practices will help guide other organizations when developing complex multi-agent architectures: 1.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-kensho", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/kensho-how-kensho-built-a-multi-agent-framework-with-langgraph-to-solve.html" }, { "id": "chatgpt-how-jump-trading-is-scaling-quant-research-with-chatgpt", "title": "How Jump Trading is scaling quant research with ChatGPT", "summary": "ChatGPT — Baker leads agentic research and development, and he’s focused on building the agents, harnesses, and infrastructure that let quantitative researchers explore their ideas in greater breadth and depth. Researchers can define a key problem, a work environment, and a way of evaluating the quality and significance of results, then steer one or many agents in real time about where to focus the analysis or which job to run next.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/jump-trading", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/chatgpt-how-jump-trading-is-scaling-quant-research-with-chatgpt.html" }, { "id": "exa-how-exa-built-a-web-research-multi-agent-system-with-langgraph", "title": "How Exa built a Web Research Multi-Agent System with LangGraph and LangSmith", "summary": "This case study explores how Exa's engineering team leveraged LangGraph to build a production-ready multi-agent system that processes hundreds of research queries daily, delivering structured results in 15 seconds to 3 minutes, depending on complexity. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Agent Architecture Open Source Agents Are Going Async Sydney Runkle Thushanth Bengre November 5, 2026 5 min Deep Agents Agent Architecture How We Optimized Browser Use for Deep Agents Sydney Runkle November 3, 2026 10 min Thank you!", "agent": "LangChain", "topic": "Software Development", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/exa", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/exa-how-exa-built-a-web-research-multi-agent-system-with-langgraph.html" }, { "id": "how-endava-is-redesigning-software-delivery-around-ai-agents", "title": "How Endava is redesigning software delivery around AI agents", "summary": "“We really had to answer the question of how to be a relevant organization in the new AI world.” That mindset led Endava to make OpenAI its enterprise AI platform, giving employees across the company access to ChatGPT Enterprise and Codex. Endava is a global technology services company that has spent more than 25 years helping enterprises solve complex business problems through technology.", "agent": "ChatGPT", "topic": "Finance", "source": "Case study (OpenAI)", "url": "https://openai.com/index/endava-frontiers", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/how-endava-is-redesigning-software-delivery-around-ai-agents.html" }, { "id": "how-clerics-ai-sre-leveled-up-with-continuous-learning-through", "title": "How Cleric’s AI SRE leveled up with continuous learning through LangSmith", "summary": "Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development? See what your agent is really doing LangSmith, our agent engineering platform, helps developers debug every agent decision, eval changes, and deploy in one click.", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-cleric", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/how-clerics-ai-sre-leveled-up-with-continuous-learning-through.html" }, { "id": "benchling-how-benchling-builds-agents-when-the-smartest-ai-isn-t-smart", "title": "How Benchling builds agents when the smartest AI isn't smart enough", "summary": "In October 2025, it launched Benchling AI, an intelligence layer with a chat interface, backed by an agent, that helps scientists find data, design experiments, and write reports. Max Agency Podcast How Benchling builds agents when the smartest AI isn't smart enough James Donner June 11, 2026 4 min Go back to blog Create agents Create agents Share Nicholas Larus-Stone is the Head of AI at Benchling , the R&D data platform that life science companies use to store and manage their experiments, samples, instruments, and analysis.", "agent": "Claude", "topic": "Research & Data", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/benchling-max-agency-podcast", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/benchling-how-benchling-builds-agents-when-the-smartest-ai-isn-t-smart.html" }, { "id": "asana-qa-how-asana-built-ai-teammates-on-claude-opus-4-6", "title": "How Asana built AI Teammates on Claude Opus 4.6", "summary": "Asana Qa — Asana built AI Teammates so agents and people work as one. Read the case study to see how they build on the Claude Platform. Bose: It’s designed to feel like adding a new team member, but one that’s fully onboarded on Day 1.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/asana-qa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/asana-qa-how-asana-built-ai-teammates-on-claude-opus-4-6.html" }, { "id": "airtop-how-airtop-built-web-automation-for-ai-agents-powered-by-the", "title": "How Airtop built web-automation for AI agents powered by the LangChain ecosystem", "summary": "See how Airtop, which provides browser automation for AI agents, built a flexible agent architecture with LangGraph and debugged and refined prompts in LangSmith. Case Studies LangChain How Airtop built web-automation for AI agents powered by the LangChain ecosystem The LangChain Team November 26, 2024 3 min Go back to blog Create agents Create agents Share Airtop is a powerful platform that empowers developers to create scalable, production-ready web automations with simplicity and precision. With built-in integrations for the GPT-4 series, Claude, Fireworks, and Gemini, LangChain saved Airtop countless hours of development time.", "agent": "Claude", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-airtop", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/airtop-how-airtop-built-web-automation-for-ai-agents-powered-by-the.html" }, { "id": "hostinger-helps-non-technical-users-build-a-website-in-minutes-with", "title": "Hostinger helps non-technical users build a website in minutes with Claude", "summary": "Hostinger — Read the case study to see how they build on the Claude Platform. Their diverse customer base ranges from first-time bloggers to professional design firms, all drawn by Hostinger’s core pillars: reliable, high-performance web solutions, 24/7 user support, and exceptional affordability.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/hostinger", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/hostinger-helps-non-technical-users-build-a-website-in-minutes-with.html" }, { "id": "hitachi-ltd-hitachi-streamlines-development-work-and-embraces-generative-ai-with", "title": "Hitachi streamlines development work and embraces generative AI with GitHub Copilot", "summary": "Hitachi Ltd — As part of initiatives to promote AI use internally and boost system development productivity, Hitachi adopted GitHub Copilot. Integrating GitHub Copilot with existing development frameworks resulted in great knowledge gains, which Hitachi is sharing through a Generative AI Practitioner Community to cement and expand the use of generative AI. 83 percent of users are able to finish tasks quicker, with cases of 30-percent productivity gains. Integration with existing development frameworks has lifted the generation rate of business logic from 78 percent to 90 percent in some instances.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23738-hitachi-ltd-github-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/hitachi-ltd-hitachi-streamlines-development-work-and-embraces-generative-ai-with.html" }, { "id": "hex-turns-complex-analysis-into-visual-reports-with-gpt6-astra", "title": "Hex turns complex analysis into visual reports with GPT‑6 Astra", "summary": "Hex presents written findings alongside trend lines and comparisons, as well as interactive dashboards that let users explore key measures, rankings, and geographic breakdowns. ## Ensuring every answer makes sense Even technically correct code can produce an answer that misses the point, so Hex uses GPT‑6 Astra to interrogate the answer: Does the number make sense? With GPT‑6 Astra, Hex users can access, understand, and communicate data more easily, bringing Hex closer to its mission of making everyone a data person.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/hex-gpt-6-astra", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/hex-turns-complex-analysis-into-visual-reports-with-gpt6-astra.html" }, { "id": "healthequity-scales-innovation-with-microsoft-365-copilot-and-ai-agents", "title": "HealthEquity scales innovation with Microsoft 365 Copilot and AI agents", "summary": "HealthEquity adopted Microsoft 365 Copilot as a central AI interaction layer, enabling teams to access information across Microsoft 365, build custom agents, and apply AI directly within everyday workflows. As a result, HealthEquity accelerated key processes from days to minutes, empowered employees to build AI solutions, and improved how members receive support during critical, time-sensitive moments. HealthEquity reduces friction in critical healthcare and financial moments with Microsoft 365 Copilot and AI agents.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26568-healthequity-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/healthequity-scales-innovation-with-microsoft-365-copilot-and-ai-agents.html" }, { "id": "hargreaves-lansdown-achieves-transformational-benefits-with-microsoft-copilot-fo", "title": "Hargreaves Lansdown achieves transformational benefits with Microsoft Copilot for Microsoft 365", "summary": "Hargreaves Lansdown is the UK’s number one platform for private investors, employing over 2,000 people. The business was keen to explore the potential of artificial intelligence and, especially, Microsoft Copilot for Microsoft 365. They are trusted by more than 1.7 million clients who together invest over £120 billion.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1746327124501579697-hargreaves-lansdown-microsoft-365-banking-and-capital-markets-en-united-kingdom", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/hargreaves-lansdown-achieves-transformational-benefits-with-microsoft-copilot-fo.html" }, { "id": "grupo-dalton-saves-more-than-450k-with-microsoft-dynamics-365", "title": "Grupo Dalton saves more than $450K with Microsoft Dynamics 365 and Microsoft Azure", "summary": "Grupo Dalton modernizes its critical infrastructure with Microsoft to guarantee the continuity and resilience of its operation. Grupo Dalton needed to modernize a legacy technology infrastructure that was threatening the continuity of its operations and limiting its growth. The transformation reduced response times, increased internal satisfaction, avoided physical investments, and generated savings of over $450,000 USD.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24951-grupo-dalton-dynamics-365", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/grupo-dalton-saves-more-than-450k-with-microsoft-dynamics-365.html" }, { "id": "great-eastern-life-great-eastern-drives-efficiency-and-cost-savings-with-oracle-", "title": "Great Eastern drives efficiency and cost savings with Oracle Cloud", "summary": "Great Eastern Life — The company is also using native AI services such as Select AI, agentic AI, and AI-assisted development tools to improve productivity. Learn more about Great Eastern Oracle Cloud Infrastructure Oracle Autonomous AI Database Oracle Exadata Cloud@Customer OCI Landing Zones Oracle Autonomous AI Database Select AI Oracle AI Founded in 1908 and based in Singapore, Great Eastern is one of Asia’s leading life insurance companies, serving more than 16 million policyholders across Singapore, Malaysia, Indonesia, and Brunei.", "agent": "Oracle AI", "topic": "Customer Support", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/great-eastern-life", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Oracle AI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/great-eastern-life-great-eastern-drives-efficiency-and-cost-savings-with-oracle-.html" }, { "id": "global-travel-collection-to-reclaim-1-5m-advisor-hours-with-azure", "title": "Global Travel Collection to reclaim 1.5M advisor hours with Azure AI Foundry and Copilot Studio", "summary": "Global Travel Collection used Microsoft Azure AI Foundry and Copilot Studio to design and deploy an AI-powered travel information system for its network of corporate and luxury travel advisors. The Atlas solution that Global Travel Collection created is saving its nearly 2,000 independent travel advisors a total of more than 1.5 million hours annually on client booking activities.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23943-global-travel-collection-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/global-travel-collection-to-reclaim-1-5m-advisor-hours-with-azure.html" }, { "id": "generali-france-rides-the-wave-of-microsoft-365-copilot-and", "title": "Generali France rides the wave of Microsoft 365 Copilot and agentic AI with Microsoft", "summary": "Generali — Several AI agents built on the Microsoft ecosystem are already live, reshaping the insurer’s approach: 1.3 million calls are now resolved directly by customers, and in 2024, over 2.1 million operations have been processed by RPA bots. Several AI agents built on the Microsoft ecosystem are already live, reshaping the insurer’s approach: 1.3 million calls are now resolved directly by customers, and in 2024, over 2.1 million operations have been processed by RPA bots.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25382-generali-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/generali-france-rides-the-wave-of-microsoft-365-copilot-and.html" }, { "id": "games-global-saves-over-22-000-hours-per-year-with-microsoft", "title": "Games Global saves over 22,000 hours per year with Microsoft Power Platform and Copilot Studio", "summary": "Games Global — The company hosted two transformative workshops where employees were trained to build real automation using Microsoft Power Platform and Copilot Studio. By automating on-call approvals, employee onboarding, vendor approvals, regulatory reporting, and security audits, Games Global saved 22,370 hours per year.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23332-games-global-microsoft-copilot-studio", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/games-global-saves-over-22-000-hours-per-year-with-microsoft.html" }, { "id": "futurehouse-powers-scientific-discovery-agents-with-claude", "title": "FutureHouse powers scientific discovery agents with Claude", "summary": "Futurehouse — Read the case study to see how they build on the Claude Platform. Skarlinski noted, “Claude 3.7 is an excellent model for orchestration,” highlighting how Claude processes complex scientific literature while maintaining awareness of important metadata like citation counts and journal quality.", "agent": "Claude", "topic": "Software Development", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/futurehouse", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/futurehouse-powers-scientific-discovery-agents-with-claude.html" }, { "id": "fulton-county-schools-transform-learning-experiences-with-microsoft-365-copilot", "title": "Fulton County Schools transform learning experiences with Microsoft 365 Copilot Chat", "summary": "With Microsoft 365 Copilot Chat, Fulton County Schools empowers students to explore new ideas, build confidence, and tackle real-world problems, while reducing educator workload. Fulton County Schools adopted Microsoft 365 Copilot Chat to enhance student learning and reduce administrative tasks while promoting ethical AI usage and future career readiness.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23797-fulton-county-schools-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/fulton-county-schools-transform-learning-experiences-with-microsoft-365-copilot.html" }, { "id": "fishing-for-first-timers", "title": "Fishing for first timers", "summary": "It’s one of the best tackle shops in the San Francisco area.” To Stephanie’s surprise, ChatGPT answers in a preselected pirate voice. Listen to article 4:02 The interior walls are plastered with literally thousands of snapshots of fisherfolk proudly holding their scaly prizes - big and small - all caught with bait and gear thoughtfully procured from the neighborhood institution.", "agent": "ChatGPT", "topic": "Travel & Booking", "source": "Case study (OpenAI)", "url": "https://openai.com/index/fishing-for-first-timers", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/fishing-for-first-timers.html" }, { "id": "first-national-bank-enhances-customer-communications-with-microsoft-copilot-for", "title": "First National Bank enhances customer communications with Microsoft Copilot for Sales", "summary": "First National Bank (FNB) is a division of FirstRand Bank Limited, the largest listed financial institution by market capitalization in Africa. Its 50,178 employees embrace the philosophy of “better business; better world.” First National Bank (FNB) is a division of FirstRand Bank Limited, the largest listed financial institution by market capitalization in Africa. Founded in 1838, FNB offers personal, private, business, commercial, and corporate banking services to 10 million consumers, commercial enterprises, and public sector customers in South Africa and across the continent.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1761931588230983875-first-national-bank-dynamics-365-sales-banking-and-capital-markets-en-south-africa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/first-national-bank-enhances-customer-communications-with-microsoft-copilot-for.html" }, { "id": "fairpricegroup-fairprice-group-redefines-retail-experiences-with-ai-agents", "title": "FairPrice Group redefines retail experiences with AI agents", "summary": "Fairpricegroup — FairPrice Group uses Google AI and Gemini to transform grocery shopping with agentic AI, helping customers shop smarter and save more. With Google AI and Gemini, customers can shop smarter and save more. Making every day a little better for customers Having started as a co-operative in the early 1970s, FairPrice Group was established in 2019 through the merging of four entities (NTUC FairPrice, Kopitiam, NTUC Foodfare, and NTUC Link).", "agent": "Gemini", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/fairpricegroup", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/fairpricegroup-fairprice-group-redefines-retail-experiences-with-ai-agents.html" }, { "id": "ecolab-embraces-agentic-ai-and-streamlines-root-cause-analysis-with-azure", "title": "Ecolab embraces agentic AI and streamlines root-cause analysis with Azure SRE Agent", "summary": "Ecolab is pioneering agentic AI for site reliability operations, streamlining incident response and root-cause analysis with Azure SRE Agent. Ecolab’s site reliability teams were inundated with about 30 daily performance alerts, manually navigating multiple dashboards to identify and fix root causes. Within months, the daily alert volumes dropped to less than 10 on average.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25633-ecolab-azure", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ecolab-embraces-agentic-ai-and-streamlines-root-cause-analysis-with-azure.html" }, { "id": "ey-brings-more-data-into-focus-with-copilot-for-microsoft", "title": "EY brings more data into focus with Copilot for Microsoft 365", "summary": "The EY Global Tax team built a proof of concept of the plugin on a developer tenant provided by Microsoft. To focus those efforts even more precisely, while addressing security, the EY Global Tax team previewed Microsoft Copilot for Microsoft 365 and developed a plugin to evaluate the ability to extend the capabilities of Copilot to fit the Tax organization’s specific, internal needs.", "agent": "Microsoft Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1703157436656300547-ey_professionalservices_copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ey-brings-more-data-into-focus-with-copilot-for-microsoft.html" }, { "id": "edp-renewables-unifies-their-esg-workstreams-and-streamlines-business-processes", "title": "EDP Renewables Unifies their ESG Workstreams and Streamlines Business Processes", "summary": "UiPath: Modernizing the Enterprise You Already Have with an AI Automation Platform Why 'East Coast AI' Is Winning the Corporate Tech Race - and How Your Company Can Embrace It, Inc. Appian Awarded $2.036 Billion in Lawsuit Against Pegasystems Hot Topics AI Agents Bringing AI to Work AI Adoption in the Enterprise Process Orchestration Data Fabric Process Automation Popular Blogs Generative AI vs LLMs: What's the Difference? We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations.", "agent": "UiPath", "topic": "Software Development", "source": "Case study (Appian)", "url": "https://appian.com/resources/case-studies/edp-renewables", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/edp-renewables-unifies-their-esg-workstreams-and-streamlines-business-processes.html" }, { "id": "dentsu-drives-creativity-and-growth-for-brands-supported-by-microsoft", "title": "Dentsu drives creativity and growth for brands, supported by Microsoft Copilot", "summary": "One of the big challenges dentsu clients face is demand for content on a growing number of channels, which means dentsu must keep its creativity ahead of this rapid pace of change to build experiences that resonate with its clients and drive brand engagement. With a storied 120-year history and 72,000 employees, dentsu is revered as one of the top creative media companies in the world, with a reputation for being innovation specialists as much as they are marketing and transformation experts.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1703526879212720249-dentsu-microsoft-copilot-media-and-entertainment-japan-en", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/dentsu-drives-creativity-and-growth-for-brands-supported-by-microsoft.html" }, { "id": "decagon-delivers-white-glove-customer-service-at-scale-with-claude", "title": "Decagon delivers white-glove customer service at scale with Claude", "summary": "Decagon — Read the case study to see how they build on the Claude Platform. As Ashwin Sreenivas, CTO and co-founder of Decagon, explains, “Most automated solutions either point you to a generic help article or give you a list of steps to follow. Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/decagon", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/decagon-delivers-white-glove-customer-service-at-scale-with-claude.html" }, { "id": "data-built-to-perform", "title": "Data Built to Perform", "summary": "Explore how Under Armour moves as fast as the athletes it serves with unified data, conversational AI and agentic workflows built on Snowflake. “It also has allowed us not to build our own conversational interface from scratch, which would have required a lot of time and maintenance.” On the technical side, [Snowflake CoCo](https://www.snowflake.com/en/product/snowflake-coco/) provides developers with their own coding agent, helping them build faster and serve the business sooner. But one of the most critical shifts has been to put Under Armour’s data within reach of anyone who needed it, not just the people who knew how to wrangle it.", "agent": "Snowflake Cortex", "topic": "Customer Support", "source": "Case study (Snowflake)", "url": "https://snowflake.com/en/customers/all-customers/case-study/under-armour", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Snowflake Cortex.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/data-built-to-perform.html" }, { "id": "customer-testimonials-from-calls", "title": "Customer testimonials from calls", "summary": "Back to Agent Library Marketing Featured Customer testimonials from calls Turn recent customer calls into a ready-to-use quote library. The customer testimonials from calls agent reviews recent call recordings to find positive, specific quotes about product impact and customer success. Collaboration is smoother than ever.” VP, Client Services Link to call Agent workflow Step 1: Trigger event The user runs the agent to search Gong calls from the last 3 months with customers that mention their product usage, experience, or results.", "agent": "Glean", "topic": "Sales & Marketing", "source": "Case study (Glean)", "url": "https://glean.com/agent-library/customer-testimonials-from-calls", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Glean.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/customer-testimonials-from-calls.html" }, { "id": "city-of-montreal-agents-city-of-montreal-supports-citizens-with-a-virtual-agent-", "title": "City of Montréal supports citizens with a virtual agent built using Microsoft Copilot Studio", "summary": "City Of Montreal Agents — The city selected Microsoft Copilot Studio to build an AI assistant and embed it in their public website. Along with providing faster access to over 40,000 pages of information, the agent integrates with two internal systems for additional information and resources.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25186-city-of-montreal-agents", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/city-of-montreal-agents-city-of-montreal-supports-citizens-with-a-virtual-agent-.html" }, { "id": "city-of-burlington-uses-copilot-studio", "title": "City Of Burlington uses Copilot Studio", "summary": "City Of Burlington — The AI-powered digital assistant CoBy was conceptualized and deployed in only eight weeks, enhancing insight into resident concerns for frontline business departments and fostered collaboration between city departments. By embracing a low-code strategy to innovate digital applications, the MyFiles portal reduced the building-permit approval process from 15 weeks to 5–7 weeks.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18754-city-of-burlington-microsoft-power-platform", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/city-of-burlington-uses-copilot-studio.html" }, { "id": "circleback-transforms-meetings-into-structured-insights-with-claude", "title": "Circleback transforms meetings into structured insights with Claude", "summary": "Circleback saves teams hours daily on meeting insights. Read the case study to see how they build on the Claude Platform. Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/circleback", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/circleback-transforms-meetings-into-structured-insights-with-claude.html" }, { "id": "chatbase-helps-companies-deliver-instant-personalized-customer-support-with-clau", "title": "Chatbase helps companies deliver instant, personalized customer support with Claude", "summary": "Chatbase — Read the case study to see how they build on the Claude Platform. Today, Chatbase helps companies automate support across multiple channels while maintaining their brand voice. Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/chatbase", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/chatbase-helps-companies-deliver-instant-personalized-customer-support-with-clau.html" }, { "id": "cdiscount-azure-openai-service-and-github-copilot-join-forces-for", "title": "Cdiscount: Azure OpenAI Service and GitHub Copilot join forces for e-commerce", "summary": "With no less than 70 million products, 9 million customers, and some 14,000 sellers, the Cdiscount marketplace has been a key player in French e-commerce for over 20 years.The company's success is due to its ability to reinvent itself in line with market trends and technological opportunities. When generative AI made its spectacular entry into the digital world, Cdiscount indeed immediately understood its power and decided to infuse it fully at every level of the company.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1785788806559352474-cdiscount-azure-openai-service-retailers-en-france", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/cdiscount-azure-openai-service-and-github-copilot-join-forces-for.html" }, { "id": "csx-boosts-supply-chain-agility-using-microsoft-copilot-studio-and", "title": "CSX boosts supply chain agility using Microsoft Copilot Studio and Microsoft Foundry", "summary": "Csx — The company selected Microsoft Copilot Studio and Microsoft Foundry to build an AI assistant. In the first 45 days of operation, over 1,000 customers consulted the AI assistant across more than 4,000 conversations.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24556-csx-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/csx-boosts-supply-chain-agility-using-microsoft-copilot-studio-and.html" }, { "id": "building-governed-agentic-ai-with-unity-catalog-and-iceberg", "title": "Building governed agentic AI with Unity Catalog and Iceberg", "summary": "By partnering with Databricks to build a universal data layer on Apache Iceberg™ — governed end-to-end by Unity Catalog — Workday transformed a multiplicative data-silo problem into an additive, scalable architecture that brings agents to the data rather than replicating data to agents. Each agent operating with its own independent data store created point-to-point connections that multiplied complexity exponentially.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/workday/unitycatalog", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/building-governed-agentic-ai-with-unity-catalog-and-iceberg.html" }, { "id": "national-domestic-workers-alliance-qa-building-dignity-driven-ai-a-conversation-", "title": "Building dignity-driven AI: A conversation with the National Domestic Workers Alliance", "summary": "National Domestic Workers Alliance Qa — To bring decades of organizing and rights knowledge to workers at the moment they need it, NDWA built Ask Aya, an AI support tool built on Claude and governed by the workers it serves. The workforce is an estimated 2.2 million people who often work in isolation, with no HR department and few of the protections other workers take for granted.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/national-domestic-workers-alliance-qa", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/national-domestic-workers-alliance-qa-building-dignity-driven-ai-a-conversation-.html" }, { "id": "browse-customers-all-browse-customers-all", "title": "Browse Customers - All", "summary": "Browse Customers All — UiPath: Modernizing the Enterprise You Already Have with an AI Automation Platform Why 'East Coast AI' Is Winning the Corporate Tech Race - and How Your Company Can Embrace It, Inc. Appian Awarded $2.036 Billion in Lawsuit Against Pegasystems Hot Topics AI Agents Bringing AI to Work AI Adoption in the Enterprise Process Orchestration Data Fabric Process Automation Popular Blogs Generative AI vs LLMs: What's the Difference? We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations.", "agent": "UiPath", "topic": "Software Development", "source": "Case study (Appian)", "url": "https://appian.com/about/explore/customers/browse-customers-all", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/browse-customers-all-browse-customers-all.html" }, { "id": "bouygues-telecom-serves-more-faster-as-an-agentic-enterprise", "title": "Bouygues Telecom serves more, faster as an Agentic Enterprise", "summary": "See how Bouygues Telecom built an Agentic Enterprise with Agentforce and Data 360, setting a new bar for service in an ultra competitive telecom market. Bouygues Telecom serves more, faster as an Agentic Enterprise See how Bouygues Telecom built an Agentic Enterprise with Agentforce and Data 360, setting a new bar for service in an ultra competitive telecom market.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bouygues-telecom", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/bouygues-telecom-serves-more-faster-as-an-agentic-enterprise.html" }, { "id": "bouygues-telecom-delivers-answers-in-seconds-with-agentic-service", "title": "Bouygues Telecom delivers answers in seconds with agentic service", "summary": "Bouygues Telecom — Powered by Data 360, Agentforce turns 500 articles and live service data into precise answers for service reps and in-store associates. Bouygues Telecom delivers answers in seconds with agentic service Powered by Data 360, Agentforce turns 500 articles and live service data into precise answers for service reps and in-store associates.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bouygues-telecom/agentic-service-faqs", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/bouygues-telecom-delivers-answers-in-seconds-with-agentic-service.html" }, { "id": "boat-bike-tours-delivers-tailored-itineraries-at-scale-with-agentforce", "title": "Boat Bike Tours delivers tailored itineraries at scale with Agentforce.", "summary": "Boat Bike Tours — Always-on AI agents handle quotes and booking so staff can focus on personalized service. Always-on AI agents handle quotes and booking so staff can focus on personalized service. For over 40 years, Boat Bike Tours has delivered unforgettable cycling and boating adventures across 16 European countries.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/boat-bike-tours", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/boat-bike-tours-delivers-tailored-itineraries-at-scale-with-agentforce.html" }, { "id": "bayer-employees-discover-productivity-and-collaboration-benefits-using-generativ", "title": "Bayer employees discover productivity and collaboration benefits using generative AI and Microsoft Copilot", "summary": "A leader in life sciences for 160 years, Bayer has more than 100,000 employees working toward its mission of “Health for all, hunger for none.” Bayer employees are using emerging technologies, including generative AI and Microsoft Copilot, to contribute to feeding a growing global population and helping people lead healthier, disease-free lives. After looking into the topic of generative AI at Bayer, more than 700 areas of application were collected, and that number is growing.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1703594261178267318-bayer-microsoft-copilot-germany", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/bayer-employees-discover-productivity-and-collaboration-benefits-using-generativ.html" }, { "id": "sultan-bader-sultan-uses-microsoft-copilot-to-boost-productivity-and-serve", "title": "Bader Sultan uses Microsoft Copilot to boost productivity and serve clients faster", "summary": "Bader Sultan and Brothers Company (BSBC) is leading regional supplier of high-quality healthcare and hospital equipment. It invests heavily in its people and in technology and chose to implement Microsoft Copilot early to support their work, productivity, and innovation. The company is delighted by the additional support the team has reported thanks to their use of Microsoft Copilot for Microsoft 365 which is helping to drive productivity improvements as well as better, faster, and more timely responses to customer requests.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1804968308500747501-sultan-microsoft-copilot-health-provider-en-kuwait", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/sultan-bader-sultan-uses-microsoft-copilot-to-boost-productivity-and-serve.html" }, { "id": "bmw-ag-bmw-accelerates-test-fleet-data-analysis-twelvefold-with-multi-agentic-ai", "title": "BMW accelerates test-fleet data analysis twelvefold with multi-agentic AI in Azure", "summary": "Bmw Ag — BMW accelerates R&D and driving innovation by extracting instant insights from terabytes of car data with multi-agent AI. BMW modernized its Mobile Data Recorder system with Microsoft Azure, deploying multi-agent AI that makes the 5 to 10 terabytes of test-vehicle data generated each week instantly accessible and actionable for all engineers. With Azure and Foundry Agent Service, BMW delivers insights 12 times faster and empowers its engineers to analyze telemetry directly.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25683-bmw-ag-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/bmw-ag-bmw-accelerates-test-fleet-data-analysis-twelvefold-with-multi-agentic-ai.html" }, { "id": "bdo-unifies-tax-and-accounting-services-with-dynamics-365-project", "title": "BDO unifies tax and accounting services with Dynamics 365 Project Operations and Copilot", "summary": "BDO USA has ignited a revolution in project management with its groundbreaking BDO Tax UserVerse on Microsoft Dynamics 365, uniting data and streamlining processes to fuel unparalleled efficiency. With the synergy of Microsoft Copilot and SharePoint, BDO unlocks a world of real-time insights and cohesive data management, propelling productivity and fostering innovation.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1763806297989579042-bdo-dynamics-365-project-operations-professional-services-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/bdo-unifies-tax-and-accounting-services-with-dynamics-365-project.html" }, { "id": "avanade-puts-people-first-accelerates-sales-productivity-with-microsoft-copilot", "title": "Avanade puts people first, accelerates sales productivity with Microsoft Copilot for Sales", "summary": "Avanade, a leading Microsoft solutions provider, soars on the strength of its accomplished consultants. The results it achieves for clients begin with highly trained sellers who keep Avanade’s project pipeline flowing. Using the AI-infused Copilot for Sales and Microsoft Dynamics 365 Sales, Avanade reduces workload for sellers with a range of time-saving features, helping them create and update contact records, summarize email threads, pull related data together, and improve email responsiveness.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1706310669000452858-avanade-dynamics365-sales-partner-professional-services-usa", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/avanade-puts-people-first-accelerates-sales-productivity-with-microsoft-copilot.html" }, { "id": "audience-strategies-expands-the-electronic-music-industrys-policy-influence-with", "title": "Audience Strategies expands the electronic music industry’s policy influence with Claude", "summary": "Audience Strategies cut report creation from 3 months to 4 weeks. “By the end of the report creation process, we lacked the energy for the crucial advocacy phase after publication, limiting its impact.” Selecting Claude for research excellence After evaluating multiple AI models, Audience Strategies chose Claude for its superior ability to handle complex research tasks.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/audience-strategies", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/audience-strategies-expands-the-electronic-music-industrys-policy-influence-with.html" }, { "id": "asana-supercharges-work-management-with-claude", "title": "Asana supercharges work management with Claude", "summary": "Asana cut engineering development cycles from years to weeks. Read the case study to see how they build on the Claude Platform. Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Claude", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/asana", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/asana-supercharges-work-management-with-claude.html" }, { "id": "animal-protection-denmark-grows-its-reach-to-save-more-animals", "title": "Animal Protection Denmark grows its reach to save more animals with Microsoft Fabric and Dynamics 365", "summary": "Animal Protection Denmark built a unified data foundation in Microsoft Fabric to power its growth, outreach, and future AI opportunities. Animal Protection Denmark has helped and advocated for animals for more than 150 years.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26787-animal-protection-denmark-microsoft-fabric", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/animal-protection-denmark-grows-its-reach-to-save-more-animals.html" }, { "id": "amp-puts-ai-agents-to-work-beyond-code-with-openai", "title": "Amp puts AI agents to work beyond code with OpenAI models", "summary": "For Quinn Slack, Amp’s CEO, each improvement in the models is an opportunity to expand what the agent can do, from helping developers decide what to build to writing code and designing pages. [Amp⁠(opens in a new window)](https://ampcode.com/) is building a frontier AI agent that helps developers turn ambitious ideas into working software. Quinn describes some Amp users consuming 10 billion tokens a week.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/amp-beyond-coding", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/amp-puts-ai-agents-to-work-beyond-code-with-openai.html" }, { "id": "allegro-gives-over-20-million-shoppers-instant-answers-on-delivery", "title": "Allegro gives over 20 million shoppers instant answers on delivery hotlines", "summary": "Allegro deploys ElevenAgents voice agents to give its 20M+ shoppers instant answers on delivery hotlines Allegro, the e-commerce platform serving over 20 million active buyers across Poland and Central Europe, is rolling out a voice agent built on ElevenAgents across its delivery support hotlines. The agent handles common questions immediately, around the clock, in a natural-sounding voice.", "agent": "ElevenLabs", "topic": "Sales & Marketing", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/allegro", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ElevenLabs.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/allegro-gives-over-20-million-shoppers-instant-answers-on-delivery.html" }, { "id": "allegis-group-saves-150k-hours-leveraging-microsoft-ai-and-teksystems", "title": "Allegis Group saves 150K hours leveraging Microsoft AI and TEKsystems Global Services", "summary": "Allegis Group — With Microsoft 365 Copilot, GitHub Copilot, Copilot Studio, Azure AI Services and security tools, the company built an integrated AI ecosystem. 18K active users save 150K hours with Copilot, GitHub Copilot accelerates testing cycles and ALTA delivers $1.5M savings in translation costs. With Microsoft 365 Copilot, GitHub Copilot, Copilot Studio, Azure AI Services and security tools, the company built an integrated AI ecosystem.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25451-allegis-group-azure-ai-services", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/allegis-group-saves-150k-hours-leveraging-microsoft-ai-and-teksystems.html" }, { "id": "alexa-plus-uses-amazon-bedrock", "title": "Alexa Plus uses Amazon Bedrock", "summary": "Alexa Plus — Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code Zendesk built custom agents on Claude and reached 1 million agent executions in 7 weeks Supermetrics lets marketers manage ad campaigns from a conversation with Claude How Atlassian builds AI agents teams can trust with Claude and Google Cloud Rocket Money on building agents that fix their own code", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/alexa-plus", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/alexa-plus-uses-amazon-bedrock.html" }, { "id": "aker-bp-builds-an-ai-first-future-with-microsoft-365-copilot", "title": "Aker BP builds an AI-first future with Microsoft 365 Copilot and AI agents", "summary": "As an independent oil and gas company, Aker BP is always searching for ways to become more efficient and gain a competitive edge in the industry. So, it embarked on an AI-powered transformation as an early adopter of Microsoft 365 Copilot technology. The company partnered with Microsoft to implement Microsoft 365 Copilot and Copilot Studio, building AI agents to streamline day-to-day tasks, improve access to tools, and lay the groundwork for scalable automation.", "agent": "Copilot Studio", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24604-aker-bp-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/aker-bp-builds-an-ai-first-future-with-microsoft-365-copilot.html" }, { "id": "airindia-air-india-harnesses-ai-for-operational-excellence-with-microsoft-copilo", "title": "Air India harnesses AI for operational excellence with Microsoft Copilot for Microsoft 365", "summary": "Airindia — Notable is how Air India is weaving AI and Copilot into its operations with a custom-built plugin for Copilot in Microsoft Teams. With a remarkable 90-year history, Air India is not only the flag carrier of India, but a symbol of the country’s aviation excellence and technological prowess.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1750059518785857549-airindia-microsoft-teams-travel-and-transportation-en-india", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/airindia-air-india-harnesses-ai-for-operational-excellence-with-microsoft-copilo.html" }, { "id": "chatgpt-accelerating-antibiotic-discovery-with-chatgpt", "title": "Accelerating antibiotic discovery with ChatGPT", "summary": "> “Tools like ChatGPT are helping us accelerate scientific discovery. It’s really a playground for a scientist like myself.” > “Tools like ChatGPT are helping us accelerate scientific discovery. Around 5 million deaths are associated with bacterial AMR every year, and that number is expected to double by 2050.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/accelerating-antibiotic-discovery", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/chatgpt-accelerating-antibiotic-discovery-with-chatgpt.html" }, { "id": "loreal-ai-at-the-service-of-beauty-loreal-groupe-deploys-its", "title": "AI at the service of beauty: L’Oréal Groupe deploys its AI agent with Azure OpenAI Service", "summary": "Loreal — With Azure OpenAI Service, L’Oréal launched Beauty Genius, combining generative AI, cloud performance, and privacy for a seamless, personalized beauty experience. L’Oréal aimed to reinvent beauty advice with a personalized AI experience—available 24/7, secure, and scalable to millions of users. The result: a high-performing, ethical AI assistant available 24/7, delivering a smooth experience with latency under 5 seconds, at global scale", "agent": "Azure OpenAI", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25570-loreal-azure-openai", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/loreal-ai-at-the-service-of-beauty-loreal-groupe-deploys-its.html" }, { "id": "ai-agents-for-customer-service-13-best-platforms-compared-2026", "title": "AI agents for customer service: 13 best platforms compared (2026)", "summary": "Compare the 13 best AI agents for customer service. Explore features, pricing, benefits, and tips for choosing an AI customer service agent. Improved CSAT and CX, as you can deliver 24/7, instant, personalized support to meet customers’ expectations.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Zendesk)", "url": "https://zendesk.com/service/ai/customer-service-agents", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ai-agents-for-customer-service-13-best-platforms-compared-2026.html" }, { "id": "agco-corp-word-agco-scales-employee-built-ai-agents-with-microsoft-copilot-studi", "title": "AGCO scales employee-built AI agents with Microsoft Copilot Studio", "summary": "Agco Corp Word — AGCO uses Microsoft Copilot Studio to help employees build agents and speed manufacturing decisions. With Microsoft Copilot Studio and Microsoft 365 Copilot, AGCO enabled employees to become makers and build agents and paired citizen development with expert support. With more than 900 employees volunteering to build agents, AGCO is turning AI adoption into operational speed—cutting some quality reviews from weeks to about an hour.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26836-agco-corp-word", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/agco-corp-word-agco-scales-employee-built-ai-agents-with-microsoft-copilot-studi.html" }, { "id": "abn-amro-bank-migrates-to-microsoft-copilot-studio-to-support", "title": "ABN AMRO Bank migrates to Microsoft Copilot Studio to support over 3.5 million customer conversations", "summary": "Abn Amro Bank — The new platform was used to developed AI assistants for both customers and employees. The AI agent for customers now supports over 2 million text conversations and 1.5 million voice conversations every year, while the employee agent provides easier access to a wide range of IT-related and other internal resources.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19754-abn-amro-bank-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/abn-amro-bank-migrates-to-microsoft-copilot-studio-to-support.html" }, { "id": "ottogroup-a-secure-and-compliant-version-of-chatgpt-otto-group-builds", "title": "A secure and compliant version of ChatGPT: Otto Group builds its own in-house AI solution using Azure OpenAI", "summary": "Ottogroup — But now, this global retail company and service provider is putting AI into overdrive: ogGPT (Otto Group GPT)—an in-house solution based on Azure OpenAI Service—currently has 26,000 employee users, who are exploring where the tool can accelerate and simplify day-to-day operations and internal processes. But now, this global retail company and service provider is putting AI into overdrive: ogGPT (Otto Group GPT)—an in-house solution based on Azure OpenAI Service—currently has 26,000 employee users, who are exploring where the tool can accelerate and simplify day-to-day operations and internal processes.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1741186295807491714-ottogroup-azure-openai-service-retailers-en-germany", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/ottogroup-a-secure-and-compliant-version-of-chatgpt-otto-group-builds.html" }, { "id": "360-mms-marketing-4-brands-1-marketing-engine-agentforce-streamlines-360-mms-mar", "title": "4 Brands, 1 Marketing Engine: Agentforce Streamlines 360 MMS Marketing", "summary": "360 MMS (Mortgage Management Services) cut campaign build time 16x, sped up loan SLAs, and automated commissions across four brands with Agentforce Marketing. 4 Brands, 1 Marketing Engine: Agentforce Streamlines 360 MMS Marketing 360 MMS (Mortgage Management Services) cut campaign build time 16x, sped up loan SLAs, and automated commissions across four brands with Agentforce Marketing. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/360-mms-marketing", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/360-mms-marketing-4-brands-1-marketing-engine-agentforce-streamlines-360-mms-mar.html" }, { "id": "1password-enables-sales-teams-to-focus-and-perform-with-momentum", "title": "1Password Enables Sales Teams to Focus and Perform with Momentum from Salesforce", "summary": "Discover how 1Password uses Momentum from Salesforce to automate manual workflows, cut administrative friction, and give sales teams more time to sell. 1Password Enables Sales Teams to Focus and Perform with Momentum from Salesforce Discover how 1Password uses Momentum from Salesforce to automate manual workflows, cut administrative friction, and give sales teams more time to sell. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/1password", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 52, "page": "https://agentsightings.com/case/1password-enables-sales-teams-to-focus-and-perform-with-momentum.html" }, { "id": "orange-spain-staff-build-1000-gemini-agents", "title": "Orange Spain staff built 1,000+ custom agents themselves", "summary": "Orange Spain says employees built more than 1,000 custom Gemini Enterprise agents across HR, IT, sales and customer service, with near-100% licence activity within 30 days. Uses include incident triage, root-cause analysis of system logs and finding internal knowledge.", "agent": "Gemini Enterprise agents", "topic": "Productivity", "source": "News (Google Cloud)", "url": "https://www.googlecloudpresscorner.com/2026-10-08-Orange-Spain-Expands-Partnership-with-Google-Cloud-to-Industrialize-AI-Operations-with-Gemini-Enterprise", "prompt": "Build me a small agent for my team that reads our incident tickets, groups them by type, checks the system logs for a likely cause and routes each one to the right person.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/orange-spain-staff-build-1000-gemini-agents.html" }, { "id": "crocs-rivet-shopping-superagent", "title": "Crocs shoppers get a chat agent for returns and checkout", "summary": "Crocs built Rivet, a retail agent on Agentforce, from concept to customer-ready in five months. It launched with five use cases: product discovery, FAQs, order tracking, returns and conversational checkout.", "agent": "Rivet (Agentforce)", "topic": "Shopping", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/crocs/building-ai-agents/", "prompt": "Act as a shop assistant on our store. Help visitors find a product, answer FAQs, check where an order is, start a return, and check out in chat. Hand over to a person when you are unsure.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/crocs-rivet-shopping-superagent.html" }, { "id": "ge-appliances-supplier-agent-cuts-backorders", "title": "An appliance maker's supplier agent talks to 600 parts suppliers", "summary": "Google says GE Appliances staff built 800+ agents, including one that handles routine messages with 600+ service-parts suppliers and has cut backorders by 25%. Others summarise shifts in minutes and trace part genealogy. Vendor-published.", "agent": "Supplier Collaboration Agent (Gemini Enterprise)", "topic": "Business & Startups", "source": "Blog (Google Cloud)", "url": "https://cloud.google.com/transform/agentic-factory-manufacturing-new-age-of-autonomy-industrial-ai", "prompt": "Check open parts orders, message suppliers whose deliveries are late or unconfirmed, and list the ones that need a person.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/ge-appliances-supplier-agent-cuts-backorders.html" }, { "id": "ginger-ai-chief-of-staff-never-spends-money", "title": "An AI chief of staff with two hard rules: never spend, never delete", "summary": "Mike Cali, a founder, says Ginger runs on a small Ubuntu server doing email triage, research, scheduling, drafts and follow-ups, and answers the phone. She has a written charter and may never spend money or delete anything without asking. When lead generation crowded her out, he built a second agent. Self-reported post.", "agent": "Ginger (personal chief-of-staff agent)", "topic": "Personal Assistant", "source": "LinkedIn", "url": "https://www.linkedin.com/posts/mike-cali_aiagents-automation-productivity-activity-7488220118976733185-Yj4a", "prompt": "You are my chief of staff. Triage my email, draft replies, schedule meetings and track follow-ups. You may never spend money or delete anything without asking me first.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/ginger-ai-chief-of-staff-never-spends-money.html" }, { "id": "tata-steel-300-agents-nine-months", "title": "A steelmaker deployed 300+ agents in nine months", "summary": "Tata Steel says it deployed 300+ specialised agents in nine months with Google Cloud, covering maintenance prediction and customer response times. Google's own blog adds that complaint-handling agents cut turnaround by 50%; the press release itself gives no baseline. Vendor-published.", "agent": "Gemini Enterprise agents", "topic": "Business & Startups", "source": "Press release (Tata Steel)", "url": "https://www.tatasteel.com/newsroom/press-releases/india/2026/tata-steel-partners-with-google-cloud-to-deploy-a-unified-agentic-ai-across-its-global-value-chain/", "prompt": "Read each customer complaint with its photos and documents, work out the defect and who should fix it, and send it to that team.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/tata-steel-300-agents-nine-months.html" }, { "id": "bcu-credit-union-agentforce-82-percent", "title": "A credit union's agent resolves 82% of chats", "summary": "Salesforce says BCU, a US credit union with 360,000+ members, now has an Agentforce agent with an 82% resolution rate, 97% engagement and under 3% abandoned sessions. Escalated cases are handled 27% faster and escalations are down 15%. Vendor-published.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bcu/", "prompt": "Answer members' account and service questions in chat, resolve what you can, and hand the rest to a person with the whole conversation attached.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/bcu-credit-union-agentforce-82-percent.html" }, { "id": "barclays-claude-sorts-global-markets-emails", "title": "A bank's assistant sorts client emails and answers 16,000 colleagues", "summary": "Anthropic says Barclays uses Claude to classify incoming client emails in Global Markets and choose the right processing route. Its Colleague Knowledge Assistant, live since 2025, has 16,000+ users and over a million searches. Barclays expects Claude Code use by 50% of developers by end of 2026. Vendor-published.", "agent": "Claude (Barclays knowledge assistant, email triage)", "topic": "Finance", "source": "News (Anthropic)", "url": "https://www.anthropic.com/news/barclays-scales-claude", "prompt": "Read each incoming client email, work out what is being asked, add any missing details, and send it to the right operations queue. Flag anything unclear.", "added": "2026-10-29", "interest": 52, "page": "https://agentsightings.com/case/barclays-claude-sorts-global-markets-emails.html" }, { "id": "ai-welding-robots-rented-as-a-service", "title": "AI welding robots rented out as a service", "summary": "Path Robotics puts its own AI-driven welding robots into factories, with about 50 manufacturing customers so far. Instead of a big upfront purchase, customers pay for them as Robotics-as-a-Service, so the savings start straight away and Path carries more of the risk if the robots underperform.", "agent": "Path Robotics", "topic": "Automation", "source": "ZeroHedge (BTIG note)", "url": "https://www.zerohedge.com/technology/btig-spots-real-world-evidence-humanoid-robots-are-entering-workforce", "prompt": "Compare buying this machine outright with renting it as a service. Lay out the upfront cost, the monthly cost, who carries the risk if it underperforms, and when each option pays for itself.", "added": "2026-10-19", "interest": 52, "page": "https://agentsightings.com/case/ai-welding-robots-rented-as-a-service.html" }, { "id": "turn-a-spreadsheet-into-a-meta-ads-account", "title": "Turn a spreadsheet into a Meta ads account", "summary": "Real-world thread: joel Jackson Leaned on the Manus agent for spreadsheet to ads account in Meta. The agent performed the conversion directly because of its native integration with Meta. The post states no results, numbers, or shortcomings.", "agent": "Manus", "topic": "Productivity", "source": "X", "url": "https://x.com/joeljackson/status/2033589095692410921", "prompt": "Help me turn a spreadsheet into a Meta ads account. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/turn-a-spreadsheet-into-a-meta-ads-account.html" }, { "id": "spot-recurring-meetings-emails-and-bills-and-offer-to-prep-them", "title": "Spot recurring meetings, emails and bills and offer to prep them", "summary": "Observed in the wild: custom agent shows up in a write-up about spot recurring meetings, emails and bills and offer to prep them. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AIPersonalAssistant/comments/1t1wo9v/how_to_turn_your_ai_into_a_personal_assistant", "prompt": "Go through my mail for this goal: spot recurring meetings, emails and bills and offer to prep them. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/spot-recurring-meetings-emails-and-bills-and-offer-to-prep-them.html" }, { "id": "spot-conflict-avoidance-in-meeting-recordings", "title": "Spot conflict avoidance in meeting recordings", "summary": "Dan Shipper downloads meeting recordings into a folder and asks Claude Code to find moments where he subtly avoided conflict.", "agent": "Claude Code", "topic": "Productivity", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Read every transcript in this folder. List moments where I avoided conflict, softened bad news, or deferred a hard decision. Quote the line and say what a direct version would have been.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/spot-conflict-avoidance-in-meeting-recordings.html" }, { "id": "scrape-real-estate-agent-leads-and-start-roofing-outreach", "title": "Scrape real estate agent leads and start roofing outreach", "summary": "As described in the source, someone prompted his OpenClaw agent Cody via Discord on his phone from a plane. Cody scraped Zillow, Redfin, and Realtor.com for agents listing homes assembled 1965-2000 in the service area, pulling brokerage, phone, email, active listings, addresses, and year assembled into a CSV saved to Google Drive. A CSV arrived in Google Drive.", "agent": "OpenClaw", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/pricefoulger/status/2033271956829806891", "prompt": "GTM task: scrape real estate agent leads and start roofing outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/scrape-real-estate-agent-leads-and-start-roofing-outreach.html" }, { "id": "run-warehouse-paperwork-sows-and-billing-automatically", "title": "Run warehouse paperwork, SOWs and billing automatically", "summary": "A published walkthrough shows the team assembled one custom operating system (130k lines of code, 41 screens, 50 tables) after mapping every workflow by meeting the staff doing the work, removing unneeded processes, and wireframing the full flow. The AI reads inbound receipts, estimates, and invoices then structures the data automatically; produces SOWs in one click; runs billing across three rate models; and triggers 28 background automations for reminders, emails, and documents while managing all 450 active projects in one place. Operations consolidated into a single platform.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/lukepierceops/status/2076005116587725099", "prompt": "Help me run warehouse paperwork, SOWs and billing automatically. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/run-warehouse-paperwork-sows-and-billing-automatically.html" }, { "id": "run-outbound-sales-from-research-to-booked-demos", "title": "Run outbound sales from research to booked demos", "summary": "Observed in the wild: solo founder gave OpenAI Dots his ICP, calendar and inbox plus one prompt. The agent ran recurring jobs: scholar researched news/hiring/funding/tech for targets, watcher spotted signals, bouncer disqualified before outreach, builder wrote one fact-based first line per email, manager handled replies with calendar slots and produced one-page briefs. Over four days it researched 300 companies, qualified 61, sent emails, got 18 replies and booked 14 demos for $186k pipeline; nine were disqualified for size or budget.", "agent": "Dots", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/tekari0/status/2109630986220863599", "prompt": "GTM task: run outbound sales from research to booked demos. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/run-outbound-sales-from-research-to-booked-demos.html" }, { "id": "run-a-personal-doorman-agent-on-a-7-vps", "title": "Run a personal doorman agent on a $7 VPS", "summary": "Documented elsewhere: george Larson ran nullclaw, a small Zig agent, on a cheap VPS. It joined his own IRC server, which visitors reached through a web client. It worked for visitors, with Haiku handling chat and Sonnet handling repo reading.", "agent": "Claude", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47536761", "prompt": "Go through my mail for this goal: run a personal doorman agent on a $7 VPS. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/run-a-personal-doorman-agent-on-a-7-vps.html" }, { "id": "receipt-hunter-across-two-inboxes", "title": "Receipt hunter across two inboxes", "summary": "A Claude Code agent scans Gmail and Outlook for receipts, removes duplicates, logs expenses, and remembers vendor categories.", "agent": "Claude Code", "topic": "Finance", "source": "LinkedIn", "url": "https://www.linkedin.com/posts/samehabdultawab_claudecode-ai-automation-activity-7442642724924727296-Ykas", "prompt": "Scan my inboxes for receipts and invoices since last run. De-duplicate, categorize by vendor using past choices, log them to my expense sheet, and summarize totals.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/receipt-hunter-across-two-inboxes.html" }, { "id": "reading-list-turned-into-a-podcast", "title": "Reading list turned into a podcast", "summary": "A workflow takes saved articles, summarizes them with an LLM and converts them to audio episodes via text-to-speech.", "agent": "n8n", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=42628324", "prompt": "Take the articles I saved this week, write a 10-minute conversational script covering the key points of each, ready for text-to-speech.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/reading-list-turned-into-a-podcast.html" }, { "id": "monitor-investing-news-and-produce-morning-macro-summaries", "title": "Monitor investing news and produce morning macro summaries", "summary": "Linked example of monitor investing news and produce morning macro summaries. User configured Meta Muse agent Alfred with ongoing tasks to monitor and summarize X posts on specific investing topics and watchlist names, transcribe and summarize podcasts, scan news and regulatory developments for those names, and compile a general morning macro and business news summary.", "agent": "Meta Muse", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/SouthernValue95/status/2098391130765246613", "prompt": "Assistant mode: monitor investing news and produce morning macro summaries. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/monitor-investing-news-and-produce-morning-macro-summaries.html" }, { "id": "manage-customer-enquiries-from-telegram", "title": "Manage customer enquiries from Telegram", "summary": "According to the write-up, n8n workflow captures enquiries from email or forms, assigns a unique ID, auto-creates a ClickUp task, and pushes an instant Telegram notification. Owner replies naturally in Telegram; OpenAI then reads the reply and chooses to send a Gmail response, update status in Google Sheets, or close the thread. Enquiries stay in one place with no lost context or tool switching, letting the owner reply faster while staying in full control instead of full automation.", "agent": "n8n", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/Toma_web3/status/2071843246427492806", "prompt": "Assistant mode: manage customer enquiries from Telegram. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/manage-customer-enquiries-from-telegram.html" }, { "id": "make-music-videos-portfolio-sites-and-sorting-scripts", "title": "Make music videos, portfolio sites and sorting scripts", "summary": "As described in the source, over one week the creator gave Grok Bot successive tasks: generate a complete music video from song through final edited clip; research Grok Imagine limits then output a reusable cinematic prompt engine; write full portfolio site code in HTML/CSS/JS with filters, mobile layout and live preview; write scripts that pulled 158 AI images/videos from X posts and auto-sorted them; plus code to cut/trim/stitch video clips and convert a theatre résumé into a career page. Someone directed the work and maintained separate agents for film, prompts and chief-of-staff roles. All requested outputs were delivered and replaced the studio, developer and assistant previously needed.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/Z_XSophie/status/2108240361197826430", "prompt": "Creative task: make music videos, portfolio sites and sorting scripts. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/make-music-videos-portfolio-sites-and-sorting-scripts.html" }, { "id": "invoice-extraction-with-validation-checkpoints", "title": "Invoice extraction with validation checkpoints", "summary": "An n8n workflow enforces a schema on AI-extracted invoice data, checks formats and nulls, and waits for human sign-off before finalizing.", "agent": "n8n", "topic": "Finance", "source": "Blog", "url": "https://jyoti03.medium.com/your-invoice-bot-is-lying-to-you-heres-how-to-make-it-stop-1f7a6f09c952", "prompt": "Extract invoice fields into this JSON schema. If any required field is missing or totals don't add up, return an error object explaining why instead of guessing.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/invoice-extraction-with-validation-checkpoints.html" }, { "id": "generate-lego-cad-models-in-ldraw", "title": "Generate LEGO CAD models in LDraw", "summary": "Documented elsewhere: the creation of LDraw source files, which are then converted into LEGO CAD models, is facilitated by ChatGPT and Claude agents through a toolset and docs, and is packaged as a dockerized web application.", "agent": "ChatGPT", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49937917", "prompt": "Shopping task: generate LEGO CAD models in LDraw. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/generate-lego-cad-models-in-ldraw.html" }, { "id": "fix-app-bugs-harden-security-and-ship-fixes-autonomously", "title": "Fix app bugs, harden security and ship fixes autonomously", "summary": "Omar’s health app got a Hermes babysitter during work hours: triage priority bugs, fence personal browser logins away from bots, sketch a tax-refund promo banner, promote patches only after green health checks.", "agent": "Hermes Agent", "topic": "Software Development", "source": "X", "url": "https://x.com/omx0r/status/2109648184565764501", "prompt": "On this health app, fix the priority bugs, harden browser/session isolation for automation, and prepare production fixes with health checks. Pause before any production push.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/fix-app-bugs-harden-security-and-ship-fixes-autonomously.html" }, { "id": "create-a-presentation-on-ai-career-and-salary-trends", "title": "Create a presentation on AI career and salary trends", "summary": "Observed in the wild: in agent mode, the tester gave ChatGPT Agent a detailed prompt for a 10-15 slide PowerPoint on career and salary growth in generative AI. The prompt listed an 11-slide outline, with charts, icons and minimal text. The deck came out very basic in content and design, and its tables were hard to read.", "agent": "ChatGPT Agent", "topic": "Media & Content", "source": "Blog", "url": "https://www.analyticsvidhya.com/blog/2025/07/chatgpt-agent/", "prompt": "Creative task: create a presentation on AI career and salary trends. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/create-a-presentation-on-ai-career-and-salary-trends.html" }, { "id": "book-a-kid-x27-s-dental-checkup-by-phone-agent", "title": "Book a kid's dental checkup by phone agent", "summary": "Observed in the wild: a group of eight AI phone-call agents were tested to book a dental checkup on weekdays and following 3pm, powered by artificial intelligence.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1wuroa2/best_ai_phone_agent_round_2_i_put_6_of_them_on", "prompt": "Help me book a kid's dental checkup by phone agent. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 52, "page": "https://agentsightings.com/case/book-a-kid-x27-s-dental-checkup-by-phone-agent.html" }, { "id": "how-simplepractice-uses-duet-to-accelerate-agent-building", "title": "How SimplePractice uses Duet to accelerate agent building", "summary": "SimplePractice uses Duet to accelerate agent — The Decagon team built redaction functionality customized to SimplePractice's needs, who then tested it extensively by pushing PHI through the system. The agent aptly handles conversations in Spanish, Korean, and other languages, translating context back for the support team so they have visibility into what customers are asking across every interaction, regardless of language. The results: Exceeding targets and reaching 85% deflection Within one month of going live, SimplePractice exceeded its end-of-year deflection target of 66%, reaching 85%.", "agent": "Decagon", "topic": "Business & Startups", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/simplepractice", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-simplepractice-uses-duet-to-accelerate-agent-building.html" }, { "id": "how-seismic-runs-an-ai-workforce-across-8-departments", "title": "How Seismic Runs an AI Workforce Across 8 Departments", "summary": "See how Seismic deployed 30 AI agents in 30 days, unified 8 departments on ClickUp, and replaced Excel VLOOKUPs with plain-language answers from Brain. Mariah Wilcox Chief of Staff to the CBO & CMO, Seismic I was prepping for a meeting and asked ClickUp Brain who my power users were and which teams' usage had jumped. In seconds, it told me our growth marketing team grew engagement 140% from February to May.", "agent": "Custom agent", "topic": "Business & Startups", "source": "Case study (ClickUp)", "url": "https://clickup.com/customers/seismic", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-seismic-runs-an-ai-workforce-across-8-departments.html" }, { "id": "how-scaleport-ai-accelerated-development-and-improved-sales-with-llamaparse", "title": "How Scaleport.ai Accelerated Development and Improved Sales with LlamaParse", "summary": "Scaleport.ai Accelerated Development and — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. Specifically, we spent about 50-60% less development hours for one of our clients than we did for an equivalent application prior to LlamaParse.", "agent": "LlamaIndex", "topic": "Sales & Marketing", "source": "Blog (LlamaIndex)", "url": "https://llamaindex.ai/customers/how-scaleport-ai-accelerated-development-and-improved-sales-with-llamacloud", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LlamaIndex.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-scaleport-ai-accelerated-development-and-improved-sales-with-llamaparse.html" }, { "id": "how-noom-is-scaling-concierge-experiences", "title": "How Noom is scaling concierge experiences", "summary": "Noom partnered with Decagon to modernize and scale its customer support experience. By migrating off a first-generation, workflow-driven platform, Noom gained the flexibility needed to handle a significant surge in volume at the start of the year—without compromising service quality. Within just 30 days, support deflection improved from 59% to 68%, driving greater efficiency and satisfaction.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/noom", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-noom-is-scaling-concierge-experiences.html" }, { "id": "how-flager-law-4xed-settlement-offers-with-evenup", "title": "How Flager Law 4Xed Settlement Offers With EvenUp", "summary": "Flager Law 4Xed Settlement Offers With — Learn how Flager Law has eliminated demand delays, improved trial readiness, and increased settlement offers with EvenUp. The firm evaluated other AI software, including general-purpose AI such as ChatGPT. EvenUp Demands Eliminate 75% of the Work and Result in 4X Higher Settlement Offers Flager Law sends upwards of 200 demands a year.", "agent": "ChatGPT", "topic": "Business & Startups", "source": "Case study (EvenUp)", "url": "https://evenuplaw.com/customers/flager-law", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-flager-law-4xed-settlement-offers-with-evenup.html" }, { "id": "how-brainlabs-turns-client-calls-into-action-and-not-busywork", "title": "How Brainlabs turns client calls into action (and not busywork)", "summary": "Brainlabs uses Notion agents to turn client meeting notes into assigned follow-ups and draft deliverables, saving teams over 100 hours a week. × How Brainlabs turns client calls into action (and not busywork) 80% client adoption 2x faster time-to-delivery Brainlabs keeps client meeting notes, projects, and resources connected in Notion. Brainlabs also has agents that can start on repeatable work, using skills developed and tested by teams across the business.", "agent": "Notion AI", "topic": "Knowledge & Notes", "source": "Case study (Notion)", "url": "https://notion.com/customers/brainlabs-notion-notetaker", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/how-brainlabs-turns-client-calls-into-action-and-not-busywork.html" }, { "id": "from-writing-about-ai-to-building-with-it-how-every-accelerated-growth-with-noti", "title": "From Writing About AI to Building With It: How Every Accelerated Growth with Notion", "summary": "From Writing About AI to — A 20-person team doing the work of 50: Every’s playbook for agent-native operations in Notion—automated metrics, planning, and workflows at scale. Now, with Workers and Custom Agents, the things he says he’s worst at—like keeping systems updated and pipelines running—are exactly what the infrastructure handles. Austin Tedesco Head of Growth When workflows run themselves, the team can do what only humans can Austin’s growth team now spends roughly 90% of their day on high-leverage creative and strategic work.", "agent": "Notion AI", "topic": "DevOps & Infra", "source": "Case study (Notion)", "url": "https://notion.com/customers/every", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/from-writing-about-ai-to-building-with-it-how-every-accelerated-growth-with-noti.html" }, { "id": "chime-scales-member-support-with-ai-powered-automation-delivering-efficiency-and", "title": "Chime scales member support with AI-powered automation — delivering efficiency and a stronger customer experience", "summary": "As a result, Chime reduced customer support costs by 60% while doubling member satisfaction scores. * Looking ahead Chime continues to use insights from member support conversations to inform product decisions and improve the member experience. With Decagon, Chime's chat and voice automations are powered by a single system - so every member conversation, whether typed or spoken, feeds into shared intelligence.", "agent": "Decagon", "topic": "Customer Support", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/chime", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 51, "page": "https://agentsightings.com/case/chime-scales-member-support-with-ai-powered-automation-delivering-efficiency-and.html" }, { "id": "xp-inc-transforms-productivity-with-microsoft-365-copilot-saving-over", "title": "XP Inc. transforms productivity with Microsoft 365 Copilot, saving over 9,000 hours", "summary": "XP Inc. uses Microsoft 365 Copilot to automate tasks, boost productivity, and enhance inclusion and accessibility at work. XP Inc.'s implementation of Microsoft 365 Copilot led to savings of over 9,000 hours, a 30% increase in audit team efficiency, and enhanced inclusion with real-time transcriptions for employees with disabilities.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20560-xp-microsoft-365", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/xp-inc-transforms-productivity-with-microsoft-365-copilot-saving-over.html" }, { "id": "zakladni-skola-as-hlavkova-with-microsoft-365-copilot-teachers-at-the-primary-sc", "title": "With Microsoft 365 Copilot, teachers at the Primary School of Aš Czechia prepare for classes 3x faster", "summary": "Zakladni Skola As Hlavkova — By adopting Microsoft 365 Copilot across applications such as Outlook, Word, and Forms, the school optimized both classroom preparation and administrative work, giving teachers more time to collaborate, engage with students and tailor lessons to diverse needs. Základní škola Aš Hlávkova saw a 60% improvement in handling administrative documents, decreased lesson preparation from hours to few minutes, increased inclusivity, and enhanced communication with students and parents.", "agent": "Microsoft 365 Copilot", "topic": "Email & Inbox", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19092-zakladni-skola-as-hlavkova-microsoft-365-copilot", "prompt": "I want an agent to draft replies and file mail, but not send anything until I say so. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/zakladni-skola-as-hlavkova-with-microsoft-365-copilot-teachers-at-the-primary-sc.html" }, { "id": "tesa-se-with-ai-to-more-freedom-how-tesa-uses-microsoft-copilot", "title": "With AI to more freedom: How tesa uses Microsoft Copilot for cultural change", "summary": "Tesa Se — tesa uses AI agents and Copilot to pool knowledge, identify risks early, and effectively relieve employees. tesa recognized the transformative potential of AI early on and developed a holistic strategy to systematically unlock new value creation opportunities. With Copilot and its own Agent Factory, tesa established an AI-driven way of working that centralizes knowledge, automates processes, and specifically relieves employees. 90% active usage, up to 45 minutes saved per process, automated risk alerts in procurement – Copilot delivers measurable efficiency and promotes data-driven decisions.", "agent": "Microsoft Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25507-tesa-se-microsoft-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/tesa-se-with-ai-to-more-freedom-how-tesa-uses-microsoft-copilot.html" }, { "id": "university-of-south-carolina-pioneers-ai-innovation-with-microsoft-365", "title": "University of South Carolina pioneers AI innovation with Microsoft 365 Copilot", "summary": "The University of South Carolina chose Microsoft 365 Copilot to automate tasks, support learning, and streamline operations—with the added power of AI agents to enhance efficiency and user experience across campus. The deployment of Microsoft 365 Copilot at the University of South Carolina led to significant time savings—with 84% of users reporting they saved between one and five hours per week—while students gained greater confidence and engagement", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25399-university-of-south-carolina-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/university-of-south-carolina-pioneers-ai-innovation-with-microsoft-365.html" }, { "id": "uniting-nsw-act-uniting-nsw-act-frees-time-for-client-care-with-azure-based-ai", "title": "Uniting NSW.ACT frees time for client care with Azure-based AI assistant", "summary": "Uniting Nsw Act — Uniting and Microsoft partner HSO created a solution in Azure App Service and used Azure OpenAI Service. Called Buddy, the AI-powered digital assistant enables voice-to-text case note creation and generates answers to staff questions on organizational policies. Buddy has reduced the time needed for case notes by 86%, increasing the quality and quantity of client care.", "agent": "Azure OpenAI", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24758-uniting-nsw-act-azure", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/uniting-nsw-act-uniting-nsw-act-frees-time-for-client-care-with-azure-based-ai.html" }, { "id": "unifonic-boosts-productivity-and-accelerates-customer-engagement-using-microsoft", "title": "Unifonic boosts productivity and accelerates customer engagement using Microsoft 365 Copilot", "summary": "The unified Microsoft ecosystem enabled Unifonic teams to reduce audit time by 85%, save USD250,000 in costs, send out demos to prospects 15% quicker, and unlock time for innovation across the business.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23690-unifonic-microsoft-365-e5", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/unifonic-boosts-productivity-and-accelerates-customer-engagement-using-microsoft.html" }, { "id": "tecban-increases-up-to-35-productivity-with-microsoft-365-copilot", "title": "Tecban increases up to 35% productivity with Microsoft 365 Copilot + GitHub Copilot", "summary": "With the advancement of AI, Tecban has created a corporate path to scale technology safely, gaining productivity without giving up governance, compliance, and control. With Microsoft 365 Copilot and GitHub Copilot, Tecban delivered 98 use cases, onboarded more than 3,000 users, and achieved up to 30% productivity gains—turning tasks that once took hours into minutes or seconds.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26633-tecban-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/tecban-increases-up-to-35-productivity-with-microsoft-365-copilot.html" }, { "id": "shelo-nabel-shelo-nabel-jumps-into-the-future-with-microsoft-dynamics-365", "title": "Sheló NABEL jumps into the future with Microsoft Dynamics 365 and increases its sales by 17%", "summary": "Shelo Nabel — In addition, it incorporated Microsoft Copilot to improve efficiency and service to independent entrepreneurs with AI. Microsoft Copilot improves customer service, reducing response times. With Microsoft Dynamics 365, Sheló NABEL increased its sales by 17%, streamlined decision-making and optimized its inventory of more than 400 products in real time.", "agent": "Microsoft Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23870-shelo-nabel-dynamics-365", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/shelo-nabel-shelo-nabel-jumps-into-the-future-with-microsoft-dynamics-365.html" }, { "id": "codex-sea-s-view-on-the-future-of-agentic-software-development-with", "title": "Sea's View on the Future of Agentic Software Development with Codex", "summary": "Sea is rolling out Codex across its developer organisation, with our internal data showing 87% of users are weekly active users. We spoke with David Chen, Co-Founder of Sea and Chief Product Officer at Sea's e-commerce business, Shopee, about why the company is making this bet, how AI agents are changing how its developers work, and what AI-native software development could mean for Southeast Asia and the broader Asia Pacific region. ### David, Sea operates across some of the most dynamic markets in Southeast Asia.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/sea-david-chen", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/codex-sea-s-view-on-the-future-of-agentic-software-development-with.html" }, { "id": "propel-holdings-scale-service-without-losing-the-human-touch", "title": "Scale service without losing the human touch", "summary": "See how Propel Holdings, a fast-growing fintech lender, uses Cresta's AI to scale customer service, lending, and collections while keeping people at the center. Leaders saw opportunities to automate routine interactions but knew it had to be done in a way that enhanced the customer experience and supported agents. Watch video 58% containment rate across AI Agents 50% reduction in after-call work Industry: Financial Services Products: AI Agent Agentic Assist Conversation Intelligence About Propel Holdings Propel Holdings (TSX: PRL) is on a mission to expand access to credit with transparency, speed, and customer care.", "agent": "Cresta", "topic": "Customer Support", "source": "Case study (Cresta)", "url": "https://cresta.com/customers/propel-holdings", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cresta.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/propel-holdings-scale-service-without-losing-the-human-touch.html" }, { "id": "sanabil-investments-boosts-productivity-by-adopting-ai-at-work-through", "title": "Sanabil Investments boosts productivity by adopting AI at work, through Microsoft 365 Copilot", "summary": "Sanabil Investments, a financial services company in Saudi Arabia, needed to enhance productivity by reducing the time employees spent on manual everyday tasks, diverting focus from more strategic and valuable work. Sanabil Investments collaborated with Netways to adopt Microsoft 365 Copilot through structured adoption plan, including hands-on workshops and custom training content. Within two months, approximately 70% of employees regularly use Copilot.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20648-sanabil-investments-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/sanabil-investments-boosts-productivity-by-adopting-ai-at-work-through.html" }, { "id": "sb-technology-corp-sb-technology-and-microsoft-365-copilot-delivering-gained-kno", "title": "SB Technology and Microsoft 365 Copilot delivering gained know-how back to customers", "summary": "Sb Technology Corp — Copilot is deployed company-wide via Microsoft 365 E5 to enhance efficiency in sales, tech, and HR. Copilot achieved a high adoption rate at 92%.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25079-sb-technology-corp-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/sb-technology-corp-sb-technology-and-microsoft-365-copilot-delivering-gained-kno.html" }, { "id": "rohto-pharmaceutical-builds-a-global-erp-platform-with-dynamics-365", "title": "Rohto Pharmaceutical builds a global ERP platform with Dynamics 365", "summary": "Rohto’s country-specific ERPs created siloed operations, hindering global SCM integration and efficient financial reporting. Rohto reduced data entry time by 50%, improved productivity, and established a foundation for AI-driven operations using Microsoft Copilot.", "agent": "Microsoft Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25534-rohto-dynamics-365", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/rohto-pharmaceutical-builds-a-global-erp-platform-with-dynamics-365.html" }, { "id": "databricks-redefining-customer-support-swiggys-enterprise-scale-ai-agent-built-w", "title": "Redefining Customer Support: Swiggy’s Enterprise-Scale AI Agent Built with Databricks", "summary": "See how Swiggy and Databricks partnered to automate and personalize millions of customer interactions — delivering instant, empathetic, scalable support in digital commerce. Skip to main content Summary Swiggy’s Transformation With Enterprise AI Agents: How Swiggy and Databricks designed and scaled a ground-breaking AI solution to automate and personalize customer support at a massive scale. We defined key KPI for operations (like p99 latency < 500ms) and quality (accuracy > 99%), and enabled an alert mechanism when operational KPI or quality KPI do not meet the defined standards.", "agent": "Databricks", "topic": "Customer Support", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/redefining-customer-support-swiggys-enterprise-scale-ai-agent-built-databricks", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/databricks-redefining-customer-support-swiggys-enterprise-scale-ai-agent-built-w.html" }, { "id": "pegasus-airlines-transforms-bookings-and-services-with-azure-openai-doubling", "title": "Pegasus Airlines transforms bookings and services with Azure OpenAI, doubling customer satisfaction scores", "summary": "Pegasus Airlines — The company implemented Azure OpenAI and Azure AI Services, integrating generative AI chatbots into its virtual travel assistant, customer support, human resources, and agent platforms to provide quick answers and automate processes. Pegasus Airlines doubled customer satisfaction related to its virtual assistant, increased employee satisfaction by 20% with an AI-powered virtual assistant, and built up almost 100 use cases to continue its AI-driven transformation.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23194-pegasus-airlines-azure-ai-services", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/pegasus-airlines-transforms-bookings-and-services-with-azure-openai-doubling.html" }, { "id": "parloa-builds-service-agents-customers-want-to-talk-to", "title": "Parloa builds service agents customers want to talk to", "summary": "In Parloa’s early days, Co-founder Stefan Ostwald spent a day inside an insurance call center, where his team had been building early voice experiences. Sitting alongside agents, he listened to the same conversations play out again and again: password resets, policy questions, routine changes. In one deployment, a global travel company reduced requests for a human agent by 80%.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/parloa", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/parloa-builds-service-agents-customers-want-to-talk-to.html" }, { "id": "newmans-own-newman-s-own-maximizes-savings-helps-more-children-with-microsoft-36", "title": "Newman's Own maximizes savings, helps more children with Microsoft 365 Copilot", "summary": "Newmans Own — Microsoft 365 Copilot is a critical part of how it runs a lean, efficient organization to maximize its profits. “Having greater insight into what consumers want today and tomorrow is crucial to our success.” How Newman’s Own competes in a crowded market Copilot is an integral part of the daily operations of Newman’s Own; many employees, including Best, use it every day. The company continues Paul Newman’s founding commitment to “give it all away,” with 100% of its profits going to Newman’s Own Foundation, whose mission is to nourish and transform the lives of children who face adversity.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23048-newmans-own-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/newmans-own-newman-s-own-maximizes-savings-helps-more-children-with-microsoft-36.html" }, { "id": "caresource-microsoft-ai-drives-greater-efficiency-and-a-human-touch-in", "title": "Microsoft AI drives greater efficiency and a human touch in CareSource member experience", "summary": "CareSource reduced documentation time by 75%, saved over $125,000 on automation, and boosted developer productivity by up to 30%—all through Microsoft-powered AI and cloud solutions.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25041-caresource-azure", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/caresource-microsoft-ai-drives-greater-efficiency-and-a-human-touch-in.html" }, { "id": "miami-dade-college-boosts-student-pass-rates-by-15-with", "title": "Miami Dade College boosts student pass rates by 15% with Microsoft 365 Copilot", "summary": "Miami Dade College (MDC) aimed to transform education by enhancing student engagement, improving faculty efficiency and equipping students with workforce-ready skills to succeed in an increasingly AI-driven world. MDC adopted Microsoft 365 Copilot for its AI-powered automation, seamless integration with Microsoft tools and ability to support its ambition of advancing education. Since deploying Copilot, MDC has seen a 15% increase in student pass rates, a 12% drop in course dropout rates, and significant time savings for faculty and staff, allowing them to focus more on student success and mentorship.", "agent": "Microsoft 365 Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23284-miami-dade-college-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/miami-dade-college-boosts-student-pass-rates-by-15-with.html" }, { "id": "m-and-g-m-g-empowers-employees-to-deliver-cost-efficiencies-with-microsoft-ai", "title": "M&G empowers employees to deliver cost efficiencies with Microsoft AI solutions", "summary": "M And G — In partnership with Microsoft, M&G has harnessed advanced AI technologies, including Microsoft 365 Copilot and GitHub Copilot. This collaboration resulted in a 25% increase in productivity within the customer engagement team and established a strong foundation for ongoing innovation and excellence.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23651-m-and-g-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/m-and-g-m-g-empowers-employees-to-deliver-cost-efficiencies-with-microsoft-ai.html" }, { "id": "levi-strauss-and-company-levi-strauss-co-builds-a-more-resilient-ai-enabled-busi", "title": "Levi Strauss & Co. builds a more resilient, AI-enabled business with Azure", "summary": "Levi Strauss And Company — The business is embracing agentic AI to become a truly modern frontier firm. Levi Strauss & Co. experienced a 2x improvement in latency and 60% improvement in IOPS, shaved months of migration timelines, and will achieve significant annual savings.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26705-levi-strauss-and-company-azure-migrate", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/levi-strauss-and-company-levi-strauss-co-builds-a-more-resilient-ai-enabled-busi.html" }, { "id": "lenovo-content-safety-in-foundry-control-plane-lenovo-captures-no-1-global-windo", "title": "Lenovo captures No. 1 global Windows AI PC ranking with 31% market share by embedding Azure AI Content Safety", "summary": "Lenovo Content Safety In Foundry Control Plane — As Lenovo launched its AI PC portfolio powered by a personal AI agent, it faced a critical challenge: how to protect users from harmful content generation on-device, across diverse hardware, in over 200 markets with varying privacy regulations—even when offline. AI PCs now account for more than 30% of all Lenovo shipments, demonstrating that trust-driven innovation accelerates market adoption.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26336-lenovo-content-safety-in-foundry-control-plane", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/lenovo-content-safety-in-foundry-control-plane-lenovo-captures-no-1-global-windo.html" }, { "id": "kuwait-credit-bank-boosts-threat-detection-and-response-with-microsoft", "title": "Kuwait Credit Bank boosts threat detection and response with Microsoft Defender XDR", "summary": "Kuwait Credit Bank cut response time by 95%, improved visibility across users, endpoints, and applications, and began exploring AI-powered automation with Security Copilot.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24579-kuwait-credit-bank-microsoft-intune", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/kuwait-credit-bank-boosts-threat-detection-and-response-with-microsoft.html" }, { "id": "kantar-employees-are-delivering-more-targeted-support-to-clients-using", "title": "Kantar employees are delivering more targeted support to clients using Microsoft 365 Copilot", "summary": "Kantar — With an 85% daily use rate, Copilot is enabling employees to save between 1.8 hours and ten hours per week. With an 85% daily use rate, Copilot is enabling employees to save between 1.8 hours and ten hours per week.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24603-kantar-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/kantar-employees-are-delivering-more-targeted-support-to-clients-using.html" }, { "id": "inriver-transforms-product-information-management-with-agentic-ai-on-azure", "title": "Inriver transforms product information management with agentic AI on Azure", "summary": "Inriver transforms product information management, using Azure AI and agents to manage millions of changing product data points across markets. Inriver transformed its product information management (PIM) platform with Azure AI and other Microsoft solutions, adding agentic capabilities to ideate, generate, refine, and translate product content while automating workflows. Inriver solutions help securely and confidently manage evolving product data globally, with up to 50% faster workflows, 30% faster time-to-market, and 21% fewer compliance issues.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26369-inriver-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/inriver-transforms-product-information-management-with-agentic-ai-on-azure.html" }, { "id": "indiana-universitys-kelley-school-of-business-ius-kelley-uses-microsoft-365-copi", "title": "IU’s Kelley uses Microsoft 365 Copilot to prepare business students for the AI era", "summary": "Indiana Universitys Kelley School Of Business — With Microsoft 365 Copilot, IU’s Kelley School of Business improved student performance by 10% and reduced time spent on assignments by 40%— preparing students to thrive in the future of work and lead with confidence in their careers. With Microsoft 365 Copilot, IU’s Kelley School of Business improved student performance by 10% and reduced time spent on assignments by 40%— preparing students to thrive in the future of work and lead with confidence in their careers.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24613-indiana-universitys-kelley-school-of-business-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/indiana-universitys-kelley-school-of-business-ius-kelley-uses-microsoft-365-copi.html" }, { "id": "hyro-achieves-99-9-uptime-for-healthcare-ai-agents-with-microsoft", "title": "Hyro achieves 99.9% uptime for healthcare AI agents with Microsoft Azure", "summary": "Hyro uses Microsoft Azure’s AI and cloud services to automate patient interactions and deliver reliable, compliant access to care at scale. Hyro built its platform on Microsoft Azure, using AI agents across voice and digital channels to automate patient interactions, integrate with systems, and deliver secure, compliant, real-time responses at scale. With Microsoft Azure, the company delivers 99.9% uptime, enables ~40% faster model deployment cycles, and helps healthcare providers achieve ROI in under six months.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26920-hyro-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/hyro-achieves-99-9-uptime-for-healthcare-ai-agents-with-microsoft.html" }, { "id": "verisk-increases-employee-engagement-with-moveworks-ai-how-verisk-reinvented-emp", "title": "How Verisk reinvented employee engagement with agentic AI", "summary": "Verisk Increases Employee Engagement With Moveworks Ai — Solution: Moveworks brings improved employee engagement to Verisk In August 2020, Verisk launched the Moveworks AI Assistant — known internally as Vic — to transform how employees access information and receive support. With 96% of employees supported and communications timed by location and role, Verisk keeps its global workforce aligned in real time.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/verisk-increases-employee-engagement-with-moveworks-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/verisk-increases-employee-engagement-with-moveworks-ai-how-verisk-reinvented-emp.html" }, { "id": "how-omio-is-building-the-future-of-conversational-travel", "title": "How Omio is building the future of conversational travel", "summary": "More recently, Omio expanded that vision with a dedicated ChatGPT experience built on OpenAI models and connected to its global transportation network. As adoption matured, Omio expanded into Codex, embedding it deeply into engineering workflows and increasingly extending it to non-technical functions. > “We rolled out ChatGPT. Omio estimates that many products can now be built in roughly 20% of the time previously required.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/omio", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/how-omio-is-building-the-future-of-conversational-travel.html" }, { "id": "how-bbva-is-scaling-ai-from-pilot-to-practice-across", "title": "How BBVA is scaling AI from pilot to practice across the org", "summary": "In Peru, one internally built assistant is now used by more than 3,000 employees, reducing query handling time from around 7.5 minutes to about 1 minute—an ~80% reduction.", "agent": "ChatGPT", "topic": "DevOps & Infra", "source": "Case study (OpenAI)", "url": "https://openai.com/index/bbva-2025", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/how-bbva-is-scaling-ai-from-pilot-to-practice-across.html" }, { "id": "automate-onboarding-with-instant-account-and-software-access-how-ai-became-the-f", "title": "How AI became the face of onboarding at a leading enterprise software company", "summary": "Automate Onboarding With Instant Account And Software Access — To scale IT support without significantly increasing IT support resources, the team evaluated various AI solutions, but none focused on achieving automated IT issue resolution like Moveworks. Solution: Introducing the company's new AI Assistant In March 2019, Moveworks, in the form of the company's AI Assistant, was rolled out to all employees worldwide. Our virtual agent is automatically resolving over 30% of employee issues instantly, and we've been able to hold IT headcount flat while freeing up my team to work on bigger value-add work.\"", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/automate-onboarding-with-instant-account-and-software-access", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/automate-onboarding-with-instant-account-and-software-access-how-ai-became-the-f.html" }, { "id": "head-start-homes-expands-affordable-homeownership-with-microsoft-365-copilot", "title": "Head Start Homes expands affordable homeownership with Microsoft 365 Copilot", "summary": "Head Start Homes addresses Australia’s housing crisis by helping families with a limited income save for, find, and buy a home. The AI assistant helps draft content, enables collaboration for the virtual team, facilitates hiring, and completes repetitive tasks. Copilot increases the leadership team's productivity by 30% or more.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21863-head-start-homes-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/head-start-homes-expands-affordable-homeownership-with-microsoft-365-copilot.html" }, { "id": "hassan-allam-holding-transforms-cyber-resilience-with-microsoft-security-solutio", "title": "Hassan Allam Holding transforms cyber resilience with Microsoft Security solutions", "summary": "Hassan Allam Holding’s use of multiple security solutions from diverse providers created fragmentation and visibility gaps across its operations. With a unified, AI-powered platform, Hassan Allam Holding reduced security investigation time from hours to minutes, cut alert noise by up to 90%, lowered access-related helpdesk tickets by 35%, and accelerated compliance audits from weeks to days.", "agent": "Microsoft Security Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26747-hassan-allam-holding-microsoft-purview", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/hassan-allam-holding-transforms-cyber-resilience-with-microsoft-security-solutio.html" }, { "id": "hancock-iron-ore-scales-azure-ai-to-extend-rail-lifespan", "title": "Hancock Iron Ore scales Azure AI to extend rail lifespan 10%", "summary": "Hancock Iron Ore built a repeatable AI-assisted operating model using Azure AI, Microsoft Foundry, Microsoft Fabric, Azure Databricks, and Microsoft 365 Copilot. Enterprise assistant RoyBot handles over 70,000 messages a month for 2,000-plus users, while TrackDefectX saves $475,000 a year in rail grinding costs and extends rail lifespan more than 10%, providing evidence of AI at scale across the business.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27229-hancock-iron-ore-microsoft-foundry", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/hancock-iron-ore-scales-azure-ai-to-extend-rail-lifespan.html" }, { "id": "huber-and-suhner-ag-huber-suhner-drives-its-ai-strategy-with-microsoft-365-copil", "title": "HUBER+SUHNER drives its AI strategy with Microsoft 365 Copilot", "summary": "Huber And Suhner Ag — Assisted by Microsoft 365 Copilot and the Viva Suite, the company introduced new ways of working and a dialogue-based, AI-assisted knowledge culture. 99% of the test group actively use Microsoft 365 Copilot – clear proof of how quickly it can be incorporated in everyday working life. Assisted by Microsoft 365 Copilot and the Viva Suite, the company introduced new ways of working and a dialogue-based, AI-assisted knowledge culture.", "agent": "Microsoft 365 Copilot", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25343-huber-and-suhner-ag-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/huber-and-suhner-ag-huber-suhner-drives-its-ai-strategy-with-microsoft-365-copil.html" }, { "id": "ai-gilbert-tobin-rethinks-the-business-of-law-with-ai", "title": "Gilbert + Tobin rethinks the business of law with AI", "summary": "Gilbert + Tobin began by giving its people room to experiment with AI, then introduced ChatGPT Enterprise, ChatGPT Work and Codex to move from individual assistance to defined, multistep agentic workflows, with people responsible for review and approval. They still need to define the task, check the output and take responsibility for the final work. ## You’ve noticed that adoption is unusually high for your firm, with 87% active usage among enabled ChatGPT users, more than twice the rate Gilbert + Tobin typically sees for other tools.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/gilbert-tobin-sam-nickless", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/ai-gilbert-tobin-rethinks-the-business-of-law-with-ai.html" }, { "id": "software-company-uses-moveworks-conversational-ai-for-it-effciency-fortune-500-c", "title": "Fortune 500 company uses agentic AI to resolve IT issues in <1 minute", "summary": "Software Company Uses Moveworks Conversational Ai For It Effciency — Result An AI Assistant now resolves IT issues instantly and autonomously, freeing up the IT team. This AI Assistant can resolve just about any question an employee sends its way . Very quickly, the company's service desk team saw 28% of all IT issues resolved or accelerated by AI.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/software-company-uses-moveworks-conversational-ai-for-it-effciency", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/software-company-uses-moveworks-conversational-ai-for-it-effciency-fortune-500-c.html" }, { "id": "essilorluxottica-streamlines-connected-eye-care-15-using-azure-and-github", "title": "EssilorLuxottica streamlines connected eye care 15% using Azure and GitHub Enterprise", "summary": "EssilorLuxottica IT Eyecare Systems advances global eye care on Azure, GitHub Enterprise, and GitHub Copilot, improving speed, quality, and scale. EssilorLuxottica, a global leader in advanced vision care products, eyewear, and medical technologies, sought to strengthen integration across its consumer-facing retail operations, professional eye care services, and wholesale networks. The deployment has reduced backlog generation time by 75%, accelerated software delivery by 15%, and lowered errors by 65%.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27439-essilorluxottica-azure", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/essilorluxottica-streamlines-connected-eye-care-15-using-azure-and-github.html" }, { "id": "esprinet-group-esprinet-uses-copilot-to-boost-productivity-and-support-its-34-00", "title": "Esprinet uses Copilot to boost productivity and support its 34,000 reseller ecosystem", "summary": "Esprinet Group strategically scaled its existing Microsoft Copilot license across the organization, and also built tailored AI agents to dramatically speed up day-to-day tasks. This AI investment has led to instant internal productivity gains, transformed Esprinet Group’s customer service, and helped over 5,000 of its partners reduce time on repetitive tasks — in some cases by up to 50%.", "agent": "Microsoft Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26863-esprinet-group-microsoft-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/esprinet-group-esprinet-uses-copilot-to-boost-productivity-and-support-its-34-00.html" }, { "id": "eaton-helps-power-its-finance-processes-data-access-and-efficiency", "title": "Eaton helps power its finance processes, data access, and efficiency with Microsoft 365 Copilot", "summary": "Eaton needed to manage thousands of standard operating procedures (SOPs) and improve data access across teams, prompting the company to find a solution to streamline operations, automate documentation, and support knowledge transfer. Eaton adopted Microsoft 365 Copilot to automate the creation of 1,000 SOPs, streamline customer service operations, and improve data access. Eaton’s Copilot adoption cut SOP creation time from one hour to 10 minutes, improved data access, and is expected to cut customer response times by 20%, simplifying knowledge transfer and freeing employees to focus on higher-value tasks.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19830-eaton-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/eaton-helps-power-its-finance-processes-data-access-and-efficiency.html" }, { "id": "eneos-materials-brings-chatgpt-enterprise-to-manufacturing", "title": "ENEOS Materials brings ChatGPT Enterprise to manufacturing", "summary": "ENEOS Materials was established in 2022 as a core entity within the ENEOS Group, dedicated to its materials business. Across the company, more than 90% of employees used ChatGPT at least weekly, and over 80% reported significant workflow gains.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/eneos-materials", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/eneos-materials-brings-chatgpt-enterprise-to-manufacturing.html" }, { "id": "disparti-law-group-uses-microsoft-365-and-copilot-to-serve", "title": "Disparti Law Group uses Microsoft 365 and Copilot to serve clients faster", "summary": "Disparti Law Group, one of the largest personal injury law firms in Chicago, needed to upgrade outdated on-premises infrastructure and inefficient ways of working, all in an effort to bring its commitment to helping clients into a new era. After embracing Microsoft 365 and Microsoft 365 Copilot, the law firm began an organization-wide push to streamline processes and explore the potential to bring next-generation AI capabilities into daily tasks. Today, employees are reporting improved experience metrics, IT calls are down, and routine tasks are up to 50% faster with the use of Copilot.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24663-disparti-law-group-microsoft-365", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/disparti-law-group-uses-microsoft-365-and-copilot-to-serve.html" }, { "id": "discovery-bank-enhances-client-financial-health-with-cutting-edge-azure-data", "title": "Discovery Bank enhances client financial health with cutting-edge Azure data and AI technology", "summary": "It also built an AI assistant for Discovery Bank agents with Azure OpenAI. It has achieved 500% ROI and boosted customer satisfaction.", "agent": "Azure OpenAI", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23562-discovery-bank-azure", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/discovery-bank-enhances-client-financial-health-with-cutting-edge-azure-data.html" }, { "id": "demv-deutscher-maklerverbund-deutscher-maklerverbund-reshapes-broker-ecosystem-w", "title": "Deutscher Maklerverbund reshapes broker ecosystem with Azure OpenAI", "summary": "DEMV Deutscher Maklerverbund uses Azure OpenAI to build a multi-agent platform that simplifies broker workflows and improves service delivery. DEMV Deutscher Maklerverbund built Professional Works X (PWX) using Azure OpenAI, Microsoft Foundry, and Azure API Management, creating a coordinated multi-agent platform to streamline broker workflows. Adoption scaled quickly, averaging 700–800 daily interactions and peaking around 1,000, with about 70% of conversations triggering system actions and freeing brokers for higher-value work.", "agent": "Azure OpenAI", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26598-demv-deutscher-maklerverbund-microsoft-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/demv-deutscher-maklerverbund-deutscher-maklerverbund-reshapes-broker-ecosystem-w.html" }, { "id": "dar-facilitates-access-to-critical-data-via-para-copilot-utilizing", "title": "Dar facilitates access to critical data via PARA Copilot utilizing Azure AI on PARA OS", "summary": "To streamline data discoverability, Dar built PARA Copilot, a multi-agent Conversational User Interface (CUI) utilizing Azure AI. Addressing challenges with Azure AI Services, platform discoverability improved by 50% and information retrieval accuracy saw a 25% increase.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23688-dar-azure-open-ai-service", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/dar-facilitates-access-to-critical-data-via-para-copilot-utilizing.html" }, { "id": "commonwealth-bank-of-australia-invests-in-ai-skills-and-microsoft", "title": "Commonwealth Bank of Australia invests in AI skills and Microsoft Copilot to drive innovation", "summary": "Commonwealth Bank of Australia (CommBank) is working to strengthen customer trust and security and tailor financial experiences in a rapidly evolving financial landscape. AI skilling has equipped employees to adopt AI effectively, with 84% of 10,000 Microsoft 365 Copilot users reporting they wouldn’t go back to working without it and ~30% of GitHub Copilot code suggestions adopted, driving efficiency and smarter decision-making.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24299-commonwealth-bank-of-australia-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/commonwealth-bank-of-australia-invests-in-ai-skills-and-microsoft.html" }, { "id": "commerzbank-ag-fuels-30-000-monthly-conversations-with-foundry-agent-service", "title": "Commerzbank AG fuels 30,000 monthly conversations with Foundry Agent Service", "summary": "Commerzbank AG uses Foundry Agent Service to deliver more secure, human-centered banking at scale. Using Foundry Agent Service, Commerzbank AG built Ava—an AI-powered agent that automates customer interactions through highly secure agentic orchestration, persistent memory, and full compliance. Ava manages 30,000-plus customer conversations every month, resolving 75% of requests autonomously and delivering round-the-clock support.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25676-commerzbank-ag-azure-ai-foundry-agent-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/commerzbank-ag-fuels-30-000-monthly-conversations-with-foundry-agent-service.html" }, { "id": "cognigy-ai-is-transforming-urban-mobility", "title": "Cognigy.AI is Transforming Urban Mobility", "summary": "Cognigy.AI is Transforming Urban Mobility – how the company automates customer service with Cognigy.AI. The strategy: A secure, innovative, multi-tiered deployment of AI Agents across phone, app, and chat channels. 80% Voice AI Automation rate for route planning GenAI Integration for natural phone conversations The Challenge The increasing number of customer inquiries, many of them repetitive and easy to answer, led to a high workload in customer service.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/bvg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/cognigy-ai-is-transforming-urban-mobility.html" }, { "id": "club-med-empowers-customer-experience-with-azure-openai-service", "title": "Club Med empowers customer experience with Azure OpenAI Service", "summary": "Quickly won over by the potential of generative AI, Club Med launched an exploratory phase in 2023, before bringing its approach to fruition a year later. This AI assistant now covers 50% of conversations with Brazilian customers, and has been extended to ten additional countries, including France.", "agent": "Azure OpenAI", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23616-club-med-azure-open-ai-service", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/club-med-empowers-customer-experience-with-azure-openai-service.html" }, { "id": "cleverit-group-drives-30-percent-improved-customer-productivity-with-azure", "title": "CleverIT Group drives 30 percent improved customer productivity with Azure AI Foundry", "summary": "Cleverit Group — Pulzen uses GitHub Copilot and Azure AI Foundry to parse diverse data and deliver actionable insights. Pulzen has already realized as much as a 30% increase in developer productivity at customer organizations.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24525-cleverit-group-azure-ai-foundry", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/cleverit-group-drives-30-percent-improved-customer-productivity-with-azure.html" }, { "id": "chin-hin-group-builds-an-ai-first-workforce-with-microsoft-365", "title": "Chin Hin Group builds an AI-first workforce with Microsoft 365 Copilot and Teams Rooms", "summary": "Chin Hin Group embedded Microsoft 365 Copilot and Teams Rooms across its operations to build an AI-ready workforce and gain a competitive edge. Chin Hin Group needed to support and empower its workforce at scale, streamline repetitive processes bogging down HR and administrative teams, and build a culture of continuous learning that aligned talent development with business priorities. Chin Hin achieved a 50% time savings in meeting setup, 91% meeting room utilization, and a 93% employee satisfaction rate.", "agent": "Microsoft 365 Copilot", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26430-chin-hin-microsoft-365-copilot", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/chin-hin-group-builds-an-ai-first-workforce-with-microsoft-365.html" }, { "id": "cdw-corporation-cdw-rolls-out-microsoft-365-copilot-to-10-000-employees-reportin", "title": "CDW rolls out Microsoft 365 Copilot to 10,000 employees, reporting 85% productivity gains", "summary": "Technology solutions provider CDW Corporation (CDW) is embracing generative AI to power employee productivity and accelerate customers’ AI journeys. CDW is an early adopter of Microsoft 365 Copilot. Microsoft 365 Copilot has significantly helped CDW achieve its goals by improving work quality for 88% of users, enabling 77% to complete tasks faster, and increasing productivity for 85% of users.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19101-cdw-corporation-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/cdw-corporation-cdw-rolls-out-microsoft-365-copilot-to-10-000-employees-reportin.html" }, { "id": "bristol-myers-squibb-accelerates-life-changing-scientific-pursuits-with-microsof", "title": "Bristol Myers Squibb accelerates life-changing scientific pursuits with Microsoft AI", "summary": "Bristol Myers Squibb — Aiming to speed up the science behind its medicines, BMS rolled out Microsoft 365 Copilot across its 30,000-person enterprise. BMS treated AI adoption as a change management exercise, launching a learning academy to build fluency with Microsoft 365 and Copilot. Today, there are 400+ AIQ Champions at BMS and Microsoft 365 Copilot adoption is at 96%. 25,000 agents are in use including one that’s produced up to 20% time savings for project managers.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27424-bristol-myers-squibb-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/bristol-myers-squibb-accelerates-life-changing-scientific-pursuits-with-microsof.html" }, { "id": "ai-bosch-augments-their-workforce-with-ai", "title": "Bosch augments their workforce with AI", "summary": "The company uses NiCE Cognigy to strengthen self-service, simplify processes, and support employees in their day-to-day work. 76% of sales chats for Drive & Control Technology resolved by AI on first contact HR AI agent generative AI support for employees worldwide 90+ AI agents available internally and externally Customer Story About Bosch is a multinational engineering and technology company.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/bosch", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/ai-bosch-augments-their-workforce-with-ai.html" }, { "id": "gofundme-behind-the-build-how-gofundme-reimagined-fundraiser-creation-as-a", "title": "Behind the Build: How GoFundMe reimagined fundraiser creation as a conversation.", "summary": "Gofundme — Meeting people where they are Measuring what actually matters The organizational work behind the product work Industry Financial services Behind the Build is a series where Sierra customers tell the story of how they designed, deployed, and scaled their AI agents. Organizers raised 5% more in donations, which - based on early results - could result in an estimated $125 million in additional help raised in the U.S. this year.", "agent": "Sierra", "topic": "Sales & Marketing", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/gofundme", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/gofundme-behind-the-build-how-gofundme-reimagined-fundraiser-creation-as-a.html" }, { "id": "bayer-cropscience-bayer-crop-science-scales-regenerative-agriculture-with-aws-ge", "title": "Bayer Crop Science scales regenerative agriculture with AWS generative AI", "summary": "Bayer Cropscience — By implementing Amazon Q Business , Bayer Crop Science reduced onboarding time by up to 70% and Amazon Q Developer improved developer productivity by up to 30%. By implementing Amazon Q Business , Bayer Crop Science reduced onboarding time by up to 70% and Amazon Q Developer improved developer productivity by up to 30%.", "agent": "Amazon Q", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/ai/generative-ai/customers/bayer-cropscience", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Q.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/bayer-cropscience-bayer-crop-science-scales-regenerative-agriculture-with-aws-ge.html" }, { "id": "aviva-boosts-engagement-and-efficiency-with-microsoft-azure-and-github", "title": "Aviva boosts engagement and efficiency with Microsoft Azure and GitHub Copilot", "summary": "Aviva's AI-driven transformation with Microsoft boosts efficiency and engagement. Aviva faced the challenge of modernising its legacy hosting platform and improving efficiency, leading to scalable Microsoft solutions enhancing customer engagement and streamlining processes. Aviva's operational efficiency has quadrupled, code response times improved, and customer service enhanced, with 80% of codes returning within five seconds and application performance surging by 30%.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24935-aviva-azure", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/aviva-boosts-engagement-and-efficiency-with-microsoft-azure-and-github.html" }, { "id": "avepoint-enhances-hiring-cutting-production-time-up-to-66-and", "title": "AvePoint enhances hiring, cutting production time up to 66% and more with Microsoft Copilot", "summary": "AvePoint sought to enhance productivity, streamline operations and improve customer support efficiency while maintaining the highest standards of security and governance. To achieve this goal, AvePoint partnered with Microsoft, deploying Microsoft 365 Copilot and leveraging GitHub Copilot and Azure OpenAI. By harnessing Microsoft AI solutions, AvePoint reduces content creation time up to 66% and accelerates software development, reducing time to market and allowing teams to focus on high-value work that drives innovation and business growth.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23866-avepoint-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/avepoint-enhances-hiring-cutting-production-time-up-to-66-and.html" }, { "id": "auquan-helps-financial-institutions-save-50-000-hours-with-microsoft-azure", "title": "Auquan helps financial institutions save 50,000+ hours with Microsoft Azure OpenAI", "summary": "Auquan's autonomous AI agents, powered by Microsoft Azure OpenAI, streamline financial workflows, complete them independently eliminating manual effort and freeing professionals to focus exclusively on high-impact strategic work. This transformation eliminates up to 95% of manual effort, saving financial institutions 50,000+ hours and reducing costs by 50%.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23303-auquan-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/auquan-helps-financial-institutions-save-50-000-hours-with-microsoft-azure.html" }, { "id": "adecco-group-ag-ai-and-the-human-advantage-adecco-groups-ai-skilling-strategy", "title": "AI and the human advantage: Adecco Group’s AI skilling strategy fuels productivity with Microsoft Copilot", "summary": "Adecco Group Ag — Through Spark AI, training, microlearning, and Copilot, it equips employees with skills to apply AI effectively in daily work and client interactions. Recruiters have increased productivity by 63%, the AI-driven CV Maker generated 200,000, resumes, and 35,000 employees completed responsible AI training, driving better client interactions and stronger AI adoption across the workforce.", "agent": "Microsoft Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24691-adecco-group-ag-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/adecco-group-ag-ai-and-the-human-advantage-adecco-groups-ai-skilling-strategy.html" }, { "id": "abb-schweiz-ag-abb-transforms-industrial-operations-with-microsoft-azure-and-ai-", "title": "ABB transforms industrial operations with Microsoft Azure and AI-driven insight", "summary": "Abb Schweiz Ag — ABB used Microsoft Azure and Microsoft Azure Open AI to build the Genix Industrial AI Suite and Genix Copilot, an AI assistant that turns live data into instant guidance for engineers, combining ABB’s expertise with Microsoft’s cloud and AI strength. Genix AI platform helps ABB customers deliver measurable changes across industries, from 25% efficiency gains in data centers to 18% energy savings in cement industries, while helping frontline engineers solve problems faster, avoid costly downtime.", "agent": "Azure OpenAI", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25677-abb-schweiz-ag-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/abb-schweiz-ag-abb-transforms-industrial-operations-with-microsoft-azure-and-ai-.html" }, { "id": "royal-college-of-surgeons-of-71-of-employees-at-rcs-england-report-increased-pro", "title": "71% of employees at RCS England report increased productivity using Microsoft 365 Copilot", "summary": "Royal College Of Surgeons Of — The organisation is using Microsoft 365 Copilot to enhance productivity across Microsoft apps, whilst keeping data safe. 71% of employees at RCS England reported increased productivity, with time savings of up to 5 hours per week, elevated employee satisfaction rates and cost savings of £775 per user, per month. The organisation is using Microsoft 365 Copilot to enhance productivity across Microsoft apps, whilst keeping data safe.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24453-royal-college-of-surgeons-of-england-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 51, "page": "https://agentsightings.com/case/royal-college-of-surgeons-of-71-of-employees-at-rcs-england-report-increased-pro.html" }, { "id": "ten-agents-on-a-mac-mini-zero-revenue", "title": "Ten agents on a Mac mini ran 200 sessions a day and earned $0", "summary": "A developer says his OpenClaw setup of ten agents, covering email triage, freelance proposals, bounty hunting, content and Discord bots, ran 200+ sessions a day on a Mac mini. After five days revenue was $0. He says the agents worked fine; they were just selling nothing. Self-reported.", "agent": "OpenClaw (10 agents)", "topic": "Automation", "source": "Blog (DEV Community)", "url": "https://dev.to/quantbit/i-run-10-ai-agents-247-on-a-mac-mini-heres-what-actually-happened-4did", "prompt": "Check my two Gmail accounts every 20 minutes, categorise the new mail and pass urgent items to me. Do not reply to anything yourself.", "added": "2026-10-29", "interest": 51, "page": "https://agentsightings.com/case/ten-agents-on-a-mac-mini-zero-revenue.html" }, { "id": "bunnings-agent-saves-half-a-million-admin-hours", "title": "A hardware chain's internal agent saved 500,000 hours", "summary": "Google says an internal agent at Bunnings, part of Wesfarmers, saved staff half a million hours of administrative work. Shopping agents that help customers find products and build carts raised conversion up to 3x for Kmart and Officeworks. Vendor-reported.", "agent": "Wesfarmers agents (Gemini Enterprise)", "topic": "Productivity", "source": "News (Google Cloud)", "url": "https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at-work-2026", "prompt": "Take over the repetitive admin in my store job: read the request, fill in the forms and update the systems, and flag anything that needs a manager.", "added": "2026-10-29", "interest": 51, "page": "https://agentsightings.com/case/bunnings-agent-saves-half-a-million-admin-hours.html" }, { "id": "prince-william-county-will-311-assistant", "title": "A county's 311 assistant handled 40,000 conversations in year one", "summary": "Civic Marketplace reports Prince William County, Virginia, put Citibot's assistant 'Will' on its 311 line in May 2025. In year one Will handled nearly 40,000 of about 90,000 resident interactions, mostly tax and real-estate questions. Vendor-influenced case study, October 2026.", "agent": "Will (Citibot)", "topic": "Customer Support", "source": "News (Civic Marketplace)", "url": "https://www.civicmarketplace.com/news/how-prince-william-county-handled-nearly-40-000-resident-conversations-with-ai-in-its-first-year", "prompt": "Answer residents' tax and real-estate questions day or night, and transfer to a live agent when the question is outside what you can answer.", "added": "2026-10-29", "interest": 51, "page": "https://agentsightings.com/case/prince-william-county-will-311-assistant.html" }, { "id": "engine-travel-agent-eva-handles-cancellations", "title": "A business-travel platform's agent cancels bookings for people", "summary": "Engine's agent Eva handles hotel, flight and car-rental changes by chat and voice. Salesforce says it resolves 50% of chat inquiries, cuts handle time 15% and raises CSAT 16%. Engine's team handles 800,000+ requests a year. Vendor-published, June 2026.", "agent": "Eva (Agentforce)", "topic": "Travel & Booking", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/engine/agentic-service/", "prompt": "A traveller asks to cancel or change a booking. Look it up, make the change if the policy allows, and route complex group cases to a rep with context.", "added": "2026-10-29", "interest": 51, "page": "https://agentsightings.com/case/engine-travel-agent-eva-handles-cancellations.html" }, { "id": "resolve-a-declined-flight-payment-from-email", "title": "Resolve a declined flight payment from email", "summary": "Linked example of resolve a declined flight payment from email. The agent spotted the declined flight payment email, connected it to a separate notice about a new debit card, told Someone exactly how to activate the card on the bank site, confirmed the payment succeeded, and added the booking to the calendar covering PNR, seat numbers, and check-in time.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/parrysingh/status/2104519011602137209", "prompt": "Go through my mail for this goal: resolve a declined flight payment from email. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/resolve-a-declined-flight-payment-from-email.html" }, { "id": "research-purchases-for-delivered-price-and-working-coupons", "title": "Research purchases for delivered price and working coupons", "summary": "Documented elsewhere: the poster runs this self-hosted on a home server with a Claude subscription. Claude Code orchestrates parallel subagents to check review sites and YouTube, read Reddit, analyze video transcripts and frames, find listings, and verify checkout; before showing the report, an audit step sends the agent back if key checks like Amazon or owner reviews are missing. It condenses the shopping research the poster used to do by hand into one report focused on delivered price, valid codes, merchant fit for Finland, and owner feedback.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1wukkk1/built_an_ai_agent_that_researches_my_purchases", "prompt": "Research brief: research purchases for delivered price and working coupons. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/research-purchases-for-delivered-price-and-working-coupons.html" }, { "id": "flag-churn-and-expansion-signals-and-draft-support-replies", "title": "Flag churn and expansion signals and draft support replies", "summary": "As described in the source, healthie assembled a Zapier agent that checks Salesforce, HubSpot, Vitally and Help Scout every Monday for early churn or expansion signals. It posts a prioritized Slack summary for support and product leads to act on. Erewhon says 70% of sketches go out unchanged, saving about 1,500 labor hours a year across 10 stores.", "agent": "Zapier Agents", "topic": "Automation", "source": "Blog", "url": "https://zapier.com/blog/ai-agent-use-cases/", "prompt": "Automation design: flag churn and expansion signals and draft support replies. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/flag-churn-and-expansion-signals-and-draft-support-replies.html" }, { "id": "fight-consumer-claims-and-recover-refunds", "title": "Fight consumer claims and recover refunds", "summary": "Real-world thread: the builder describes each problem by voice-to-text. Claude gathers context and returns a dossier covering the contract, the company's marketing, owner reports and the relevant regulator, plus a multi-step plan. Ten fights, no losses after seven months, with over $12,000 recovered.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Blog", "url": "https://www.sudomoin.com/p/consumer-claims", "prompt": "GTM task: fight consumer claims and recover refunds. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/fight-consumer-claims-and-recover-refunds.html" }, { "id": "chase-unquoted-leads-and-book-callbacks", "title": "Chase unquoted leads and book callbacks", "summary": "Case study takeaway: a commenter described this as a service-business pattern they see people run: the agent watches the inbox or CRM, checks for leads that have gone 24 hours without a quote, and follows up to book callbacks. The same comment frames it as a recurring outreach/admin workflow rather than a one-off chat task, with the person choosing and driving the setup. The commenter says this is the biggest-ROI use case they see because service leads go cold fast.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1wy0v7z/reasons_to_buy", "prompt": "Go through my mail for this goal: chase unquoted leads and book callbacks. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/chase-unquoted-leads-and-book-callbacks.html" }, { "id": "auto-buy-items-when-the-price-hits-a-target", "title": "Auto-buy items when the price hits a target", "summary": "Community report: in the Amazon app or website, you tap the cursive A icon to open Alexa for Shopping. On a product page you tell it a target price, such as a percentage off. The article describes the features but doesn't report a hands-on test or savings figures.", "agent": "Alexa+", "topic": "Shopping", "source": "Blog", "url": "https://www.techlicious.com/blog/alexa-for-shopping-price-tracking-auto-buy/", "prompt": "Shopping task: auto-buy items when the price hits a target. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 51, "page": "https://agentsightings.com/case/auto-buy-items-when-the-price-hits-a-target.html" }, { "id": "asurion-copilot-studio-touchless-invoices", "title": "Touchless invoice processing rises from under 20% to over 70%", "summary": "Microsoft's customer story says Asurion used Copilot Studio to get invoice automation back on track, lifting touchless invoice processing from under 20% to over 70%. Vendor-published.", "agent": "Copilot Studio agents", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27456-asurion-insurance-services-microsoft-copilot-studio", "prompt": "Read each supplier invoice, match it to the purchase order, and approve it automatically when it matches. Send anything that does not match to a person with the reason.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/asurion-copilot-studio-touchless-invoices.html" }, { "id": "hitachi-field-technicians-build-200-agents", "title": "Field technicians build 200+ agents, including a photo check of every wire", "summary": "Google says Hitachi gave frontline power-and-utilities workers agent-building tools, and technicians built agents for 200+ use cases. One checks photos of every tool and wire before and after a job. Hitachi cites productivity up to 30%. Vendor-published.", "agent": "Hitachi HMAX agents (Gemini Enterprise)", "topic": "Business & Startups", "source": "Blog (Google Cloud)", "url": "https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at-work-2026", "prompt": "Check the before and after photos for this job: is every tool and wire accounted for, and does anything look wrong?", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/hitachi-field-technicians-build-200-agents.html" }, { "id": "southwest-agentforce-45-percent-inquiries", "title": "An airline's agent resolves 45% of eligible inquiries", "summary": "Salesforce says Southwest Airlines' Agentforce deployment has handled 2 million+ customer interactions with a 45% case resolution rate, and projects $6 million a year in savings. Its page also claims a 900% rise in customer satisfaction, with no baseline given. Vendor-published.", "agent": "Agentforce (Agent Script)", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/southwest-airlines/agentic-self-service/", "prompt": "Answer customers' travel questions, resolve what the rules let you, and pass the rest to a human agent with a summary.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/southwest-agentforce-45-percent-inquiries.html" }, { "id": "ktern-agents-speed-up-sap-projects", "title": "Agents find the exceptions in SAP migration projects", "summary": "KTern.AI builds agents that analyse SAP systems. It reports they cut overall SAP project timelines by 45%, discovery and assessment time by 60-70%, and surface 90% of finance and sales exceptions on their own. These are the company's own measurements.", "agent": "KTern.AI agents (Amazon Bedrock AgentCore)", "topic": "Business & Startups", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/how-ktern-ai-built-agentic-ai-for-sap-on-amazon-bedrock-agentcore/", "prompt": "Scan our ERP data for finance and sales exceptions, group them by cause, and tell me which ones need a person. List what you checked so I can verify it.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/ktern-agents-speed-up-sap-projects.html" }, { "id": "three-day-agent-saves-startup-four-hours-a-week", "title": "A three-day agent replaced a startup's manual triage chore", "summary": "A consultant built an agent in about three days for a growing startup. It reads incoming items, classifies them, extracts the key details, takes the routine action and logs it. By the client's estimate it cuts about 4.5 hours of weekly work to 0.5 hours of checking, with a person kept for odd cases.", "agent": "Custom agent", "topic": "Productivity", "source": "Blog (Substack)", "url": "https://learneasyai.substack.com/p/i-buit-an-agent-in-3-days-saves-5", "prompt": "Take this repetitive six-step process: read what comes in, classify it, extract the details, decide the next action, do it in the system, record it. Build an agent for the routine cases and flag anything unusual to me for a check.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/three-day-agent-saves-startup-four-hours-a-week.html" }, { "id": "santee-cooper-agent-grid-scenarios", "title": "A power utility builds financial scenarios in hours, not weeks", "summary": "Google says Santee Cooper's planning agent should build scenarios in hours or days that used to take a small team weeks or months, feeding a $10 billion grid-expansion budget. Another use is grid load forecasting. A scenario-time cut of up to 75% appears in Google's summary. Vendor-published.", "agent": "Gemini Enterprise Agent Platform", "topic": "Finance", "source": "Press release (Google Cloud)", "url": "https://www.googlecloudpresscorner.com/2026-09-03-Santee-Cooper-Partners-with-Google-Cloud-to-Help-Improve-Grid-Reliability-Through-Better-Planning", "prompt": "Take this spreadsheet model, run these three what-if scenarios, and give me the results side by side with every assumption listed.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/santee-cooper-agent-grid-scenarios.html" }, { "id": "nexo-crypto-support-agentforce-91400-chats", "title": "A crypto platform's agent resolved 91,400 chats", "summary": "Salesforce says Nexo, with 7 million customers in 200+ jurisdictions, uses Agentforce to resolve 62% of cases, handled 91,400 chats and saved 2,600+ hours. Autonomous resolution rose 70%. Vendor-published, from July 2025.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/nexo/", "prompt": "Answer questions about accounts, withdrawals and fees around the clock from our help articles, and pass anything involving a dispute to a person.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/nexo-crypto-support-agentforce-91400-chats.html" }, { "id": "suffolk-county-cora-voice-agent-consumer-affairs", "title": "A county's voice agent resolves up to half of consumer-affairs calls", "summary": "Google says Suffolk County, NY's CORA voice agent has an autonomous resolution rate of 45-52% in Consumer Affairs, handled 874 calls in its first two weeks at the Comptroller's office, and cut incoming call volume there by 30%. It replaced 25+ phone-menu branches. Vendor-published.", "agent": "CORA (Google Public Sector)", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/suffolk-county-new-york", "prompt": "Answer calls to the county's consumer-affairs line in any language, resolve what you can, and hand the rest to staff with a summary.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/suffolk-county-cora-voice-agent-consumer-affairs.html" }, { "id": "banner-health-voice-agents-patient-scheduling", "title": "24/7 phone agents schedule primary-care visits", "summary": "Banner Health selected ElevenLabs voice agents to answer patient calls around the clock with no hold queue, schedule, reschedule and cancel appointments directly in its electronic medical record, and warm-transfer to staff with call context when a human is needed.", "agent": "ElevenAgents (ElevenLabs)", "topic": "Travel & Booking", "source": "Vendor blog (ElevenLabs)", "url": "https://elevenlabs.io/blog/banner-health", "prompt": "Answer calls from patients, book, move or cancel appointments in the scheduling system, and transfer to a staff member with a summary when the caller needs a person.", "added": "2026-10-29", "interest": 50, "page": "https://agentsightings.com/case/banner-health-voice-agents-patient-scheduling.html" }, { "id": "source-recruiting-candidates-on-linkedin-and-build-valuation-models", "title": "Source recruiting candidates on LinkedIn and build valuation models", "summary": "Stopwatch demo: ~17 minutes covering (a) LinkedIn → spreadsheet of Bangalore YouTube-manager prospects and (b) a separate Excel valuation sheet built from the firm’s financials—both driven by ChatGPT Agent.", "agent": "ChatGPT Agent", "topic": "Media & Content", "source": "Blog", "url": "https://www.leadwithai.co/article/chatgpt-agent-50-use-cases-for-business-leaders", "prompt": "Creative task: source recruiting candidates on LinkedIn and build valuation models. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/source-recruiting-candidates-on-linkedin-and-build-valuation-models.html" }, { "id": "search-rentals-and-negotiate", "title": "Search rentals and negotiate", "summary": "Documented elsewhere: openClaw shows up in a write-up about search rentals and negotiate, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Productivity", "source": "Blog", "url": "https://openclawcases.com/cases/openclaw-rental", "prompt": "Help me search rentals and negotiate. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/search-rentals-and-negotiate.html" }, { "id": "run-scheduled-ai-deep-research-on-stock-watchlists", "title": "Run scheduled AI deep research on stock watchlists", "summary": "One practitioner notes that in a comment, the person said they wanted daily and weekly cron jobs to trigger a script that runs AI deep research across their watchlists, plus a few tools to pull quick baseline information on any stock. They were buying “skills” from a Substack and planned to adapt them for local AI on a MacBook, but described the setup as still a work in progress rather than a finished system. They did not report results, performance numbers, or a completed workflow.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ValueInvesting/comments/1vi4mcl/anyone_started_using_ai_agents_for_fundamental", "prompt": "Research brief: run scheduled AI deep research on stock watchlists. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/run-scheduled-ai-deep-research-on-stock-watchlists.html" }, { "id": "run-bots-for-property-sheets-and-client-email-replies", "title": "Run bots for property sheets and client email replies", "summary": "Linked example of run bots for property sheets and client email replies. One commenter said they had several Grok Bot agents running at once: a real-estate bot that updates a Google Drive sheet with properties matching their requirements, an email bot trained on their tone to reply to clients about projects, and another bot building a day-job \"Command Center\" to keep them organized.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1vzg2wd/any_one_tried_grok_bot_is_it_garbage_or_just_me", "prompt": "Go through my mail for this goal: run bots for property sheets and client email replies. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/run-bots-for-property-sheets-and-client-email-replies.html" }, { "id": "run-a-one-person-studio-x27-s-office-work", "title": "Run a one-person studio's office work", "summary": "As described in the source, grok Bot shows up in a write-up about run a one-person studio's office work. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Research & Data", "source": "X", "url": "https://x.com/ardakaraduman/status/2109139740234743888", "prompt": "Research brief: run a one-person studio's office work. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/run-a-one-person-studio-x27-s-office-work.html" }, { "id": "record-meetings-and-suggest-answers-live-from-uploaded-files", "title": "Record meetings and suggest answers live from uploaded files", "summary": "Observed in the wild: someone adds PDF, text or markdown files to Parrot's knowledge base. Parrot records system audio and the mic with no bot joining, and transcribes with Whisper locally. The site quotes about $0.", "agent": "Claude", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49910328", "prompt": "Help me record meetings and suggest answers live from uploaded files. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/record-meetings-and-suggest-answers-live-from-uploaded-files.html" }, { "id": "pre-stage-household-grocery-carts-from-instacart-history", "title": "Pre-stage household grocery carts from Instacart history", "summary": "As described in the source, a nightly script imports each day's Instacart orders into a local SQLite database powered by Instacart's own item IDs, via a community CLI. A SQL analyzer takes the median days between purchases for each item and marks items due, soon, or not due. Moving from an LLM clicking through the browser to canonical IDs took accuracy from eleven of fourteen items wrong on a typical run to 100%.", "agent": "OpenClaw", "topic": "Shopping", "source": "Blog", "url": "https://standardcompute.com/blog/that-40-heads-of-garlic-openclaw-post-is-funny-until-you-realize-what-actually-b", "prompt": "Shopping task: pre-stage household grocery carts from Instacart history. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/pre-stage-household-grocery-carts-from-instacart-history.html" }, { "id": "negotiate-a-tv-price-with-a-retailer-x27-s-chat", "title": "Negotiate a TV price with a retailer's chat", "summary": "Observed in the wild: chatGPT Agent shows up in a write-up about negotiate a TV price with a retailer's chat, with figures like 939. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1mjtrni/i_saved_200_on_a_new_oled_tv_using_chatgpt_agent", "prompt": "Help me negotiate a TV price with a retailer's chat. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/negotiate-a-tv-price-with-a-retailer-x27-s-chat.html" }, { "id": "map-and-control-a-whole-smart-home", "title": "Map and control a whole smart home", "summary": "Community report: karpathy prompted the agent in chat with \"Can you find my Sonos?\". The agent scanned the home IP network, logged into the unprotected Sonos, web-searched and reverse-engineered its API endpoints, then repeated the process on lights, HVAC, shades, pool, spa, and security systems. The agent produced a unified control center for the full house and now executes high-level commands across all devices.", "agent": "Custom agent", "topic": "Home & Family", "source": "X", "url": "https://x.com/MilkRoadAI/status/2036820969067524357", "prompt": "Home/family task: map and control a whole smart home. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/map-and-control-a-whole-smart-home.html" }, { "id": "grade-papers-and-build-lessons", "title": "Grade papers and build lessons", "summary": "Classroom workload that used to eat evenings—lesson outlines, paper stacks, slide decks, grade analytics—now gets a big assist from Claude Cowork, according to one teacher’s write-up.", "agent": "Claude Cowork", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1uox9uu/thank_you_anthropic_as_a_teacher_claude_cowork", "prompt": "Research brief: grade papers and build lessons. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/grade-papers-and-build-lessons.html" }, { "id": "find-cheapest-nonstop-flights-on-google-flights", "title": "Find cheapest nonstop flights on Google Flights", "summary": "Real-world thread: chatGPT Agent shows up in a write-up about find cheapest nonstop flights on Google Flights, with figures like 4, 10, 737. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m8k3am", "prompt": "Help me find cheapest nonstop flights on Google Flights. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/find-cheapest-nonstop-flights-on-google-flights.html" }, { "id": "fill-out-job-applications-in-a-browser", "title": "Fill out job applications in a browser", "summary": "A published walkthrough shows claude Cowork desktop app gives Claude its own Chrome browser plus three user docs (resume, cover letter, Q&A on common questions). User pastes one prompt listing job boards, salary/location rules, skip conditions, and Sheets logging. It applies to 50 jobs inside 30 minutes while Someone does other work; source shows no further results or failure rates.", "agent": "Claude Cowork", "topic": "Productivity", "source": "X", "url": "https://x.com/gudanglifehack/status/2035979587352691167", "prompt": "Help me fill out job applications in a browser. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/fill-out-job-applications-in-a-browser.html" }, { "id": "email-daily-deal-briefs-from-zillow-listings-to-real-estate-agents", "title": "Email daily deal briefs from Zillow listings to real estate agents", "summary": "From the linked report, claude shows up in a write-up about email daily deal briefs from Zillow listings to real estate agents, with figures like 47. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/0xAI42exe/status/2067231788632584658", "prompt": "Go through my mail for this goal: email daily deal briefs from Zillow listings to real estate agents. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/email-daily-deal-briefs-from-zillow-listings-to-real-estate-agents.html" }, { "id": "diagnose-a-low-energy-health-issue", "title": "Diagnose a low-energy health issue", "summary": "A published walkthrough shows as described in the source: noah stood up an agent that recommended which blood tests to take and which medical professionals to see, and it reveals that it was the answer four doctors failed to provide.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/nmtalkss/status/2106130130993111220", "prompt": "Help me diagnose a low-energy health issue. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/diagnose-a-low-energy-health-issue.html" }, { "id": "build-a-pokemon-style-dog-collecting-app", "title": "Build a Pokemon-style dog collecting app", "summary": "As described in the source, someone instructed Replit Agent to build the full app. The agent scraped American Kennel Club regional population data to set dog rarity values for catches. App was completed as a dog-themed catch-em-all experience.", "agent": "Replit Agent", "topic": "Productivity", "source": "X", "url": "https://x.com/DanielPrevoznik/status/2088991596771459241", "prompt": "Help me build a Pokemon-style dog collecting app. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 50, "page": "https://agentsightings.com/case/build-a-pokemon-style-dog-collecting-app.html" }, { "id": "lynchburg-dell-agent-47000-student-messages", "title": "A university's agent answers students at 9pm: 47,000 messages", "summary": "The University of Lynchburg launched Dell, a no-code Druid AI agent, after approving it in April and going live in October. Druid says it has handled 47,000+ interactions among about 2,800 students and passed the old chatbot's total usage within months. Vendor-published.", "agent": "Dell (Druid AI agent)", "topic": "Productivity", "source": "Blog (Druid AI)", "url": "https://www.druidai.com/blog/47000-student-conversations-how-the-university-of-lynchburg-scaled-support-with-ai-agent", "prompt": "Answer students' financial aid, registrar and IT questions at any hour from the university's pages, and point them to the right office when you do not know.", "added": "2026-10-29", "interest": 49, "page": "https://agentsightings.com/case/lynchburg-dell-agent-47000-student-messages.html" }, { "id": "pldt-home-store-genie-resolution-time", "title": "A telecom's store agent cuts resolution time by up to 98%", "summary": "Amdocs says its Store Genie agent, built on Bedrock AgentCore, helps PLDT Home in the Philippines cut customer resolution time by up to 98% across its sales and service centres. It was already running at sister company Smart. Vendor press release.", "agent": "Store Genie (Amdocs aOS, Bedrock AgentCore)", "topic": "Customer Support", "source": "Press release (AWS / Amdocs)", "url": "https://press.aboutamazon.com/aws/2026/6/amdocs-expands-store-genie-to-pldt-home-bringing-agentic-ai-to-broadband-customer-service-operations", "prompt": "A customer walks into the store with a broadband problem. Look up their account and orders, find the cause, and give the staff member the next step.", "added": "2026-10-29", "interest": 49, "page": "https://agentsightings.com/case/pldt-home-store-genie-resolution-time.html" }, { "id": "socar-turkiye-copilot-agents-7500-hours", "title": "A fuel company's agents do IBAN lookups, PO creation and onboarding", "summary": "Microsoft says SOCAR Türkiye's Copilot Studio agents cover finance, legal, HR, procurement and IT: payment lookups, approvals, SAP purchase-order creation, compliance guidance, tickets and onboarding. It reports 7,500+ hours saved a year. Vendor-published.", "agent": "Copilot Studio agents", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26754-socar-turkiye-microsoft-copilot-studio", "prompt": "Handle routine back-office requests: look up a supplier's payment details, raise a purchase order from an approved request, and log a ticket for anything else.", "added": "2026-10-29", "interest": 49, "page": "https://agentsightings.com/case/socar-turkiye-copilot-agents-7500-hours.html" }, { "id": "druva-druai-resolves-cyber-recovery-issues", "title": "A backup firm's agent resolves up to 63% of issues on its own", "summary": "AWS says Druva's DruAI agent, in use for 3,000+ customers, solves up to 63% of issues without human intervention and speeds up resolution by up to 58%. Vendor-reported.", "agent": "DruAI (Druva)", "topic": "DevOps & Infra", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/amazon-bedrock-agentcore-and-claude-transforming-business-with-agentic-ai/", "prompt": "A customer reports a backup problem. Diagnose it from their logs and settings, fix it if you are allowed to, and otherwise hand the case to a person with what you found.", "added": "2026-10-29", "interest": 49, "page": "https://agentsightings.com/case/druva-druai-resolves-cyber-recovery-issues.html" }, { "id": "turn-gmail-action-items-into-an-ai-to-do-list", "title": "Turn Gmail action items into an AI to-do list", "summary": "From the linked report, the poster assembled a Chrome extension that reads Gmail and uses AI to turn emails into a clean, prioritized to-do list, aimed at buried action items in threads, invites, and follow-ups. The setup is deliberately low-friction: install it and it works, with no signup, no manual copying, and no way for the maker to contact users because there are no logins. After 18 days, the extension had 47 organic users and later the maker mentioned a first sale of $2.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/productivity/comments/1rvcc9v/i_built_a_chrome_extension_that_turns_my_messy", "prompt": "Go through my mail for this goal: turn Gmail action items into an AI to-do list. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/turn-gmail-action-items-into-an-ai-to-do-list.html" }, { "id": "summarize-the-day-x27-s-new-emails-and-manage-meetings", "title": "Summarize the day's new emails and manage meetings", "summary": "From the linked report, requested an AI assistant to summarize emails from the previous day and received a response within 30 seconds. The system also manages drafts, calendars, action items, and meeting summaries.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/artificial/comments/1tygu1j/what_is_the_most_useful_thing_youre_using_ai_for", "prompt": "Assistant mode: summarize the day's new emails and manage meetings. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/summarize-the-day-x27-s-new-emails-and-manage-meetings.html" }, { "id": "screen-candidates-and-summarize-resumes", "title": "Screen candidates and summarize resumes", "summary": "Observed in the wild: the use of AI by commenters is exemplified by its ability to summarize resumes, screen candidates in large quantities, avoid boolean questions, and provide an agent that can screen candidates at any time.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/recruiting/comments/1r44jm7/how_much_of_a_role_does_ai_really_play_in_the", "prompt": "Help me screen candidates and summarize resumes. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/screen-candidates-and-summarize-resumes.html" }, { "id": "run-bookkeeping-and-receipt-matching-in-quickbooks", "title": "Run bookkeeping and receipt matching in QuickBooks", "summary": "As described in the source, someone connected an AI agent to QuickBooks, SharePoint, and email. It attaches receipts sent by email to the matching line item in QB, forwards invoices into the checks-to-print queue, adds new vendors, and sends W-9 requests. Bookkeeping and ongoing accountant work were replaced; Someone states the bot performed better than the prior accountant at these tasks.", "agent": "Custom agent", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1uh3ka8/automate_monthend_receipt_reconciliation_skill", "prompt": "Finance task: run bookkeeping and receipt matching in QuickBooks. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/run-bookkeeping-and-receipt-matching-in-quickbooks.html" }, { "id": "run-a-company-autonomously", "title": "Run a company autonomously", "summary": "Observed in the wild: andon Labs assembled Pion to run its real businesses: vending machines, a retail store in SF, a cafe in Stockholm and radio stations. Persistent agents get email, phone, banking, browser and secure computing environments. Early agents made costly mistakes, and by late 2025 frontier models ran a vending machine profitably.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49700477", "prompt": "Go through my mail for this goal: run a company autonomously. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/run-a-company-autonomously.html" }, { "id": "run-codex-tasks-on-your-home-assistant-config", "title": "Run Codex tasks on your Home Assistant config", "summary": "Community report: A Home Assistant add-on runs Codex CLI with read/write access to /config, and a custom integration (installable through HACS) exposes actions and entities. Tasks start from scripts, automations, or Assist and run non-interactively. The builder shows an Assist request that had Codex update a dashboard card, followed by a completion notification.", "agent": "Codex", "topic": "Personal Assistant", "source": "GitHub", "url": "https://github.com/itsreverence/ha-codex-assist", "prompt": "Assistant mode: run Codex tasks on your Home Assistant config. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/run-codex-tasks-on-your-home-assistant-config.html" }, { "id": "organize-a-friday-night", "title": "Organize a Friday night", "summary": "From the linked report, custom agent shows up in a write-up about organize a Friday night. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/ethancole_ai/status/2099951040678465585", "prompt": "Assistant mode: organize a Friday night. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/organize-a-friday-night.html" }, { "id": "morning-test-coverage-agent-on-merged-code", "title": "Morning test-coverage agent on merged code", "summary": "Every morning a Cursor automation reviews recently merged code, adds tests that match existing conventions, runs them, and opens a PR.", "agent": "Cursor", "topic": "Personal Assistant", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "Review code merged in the last 24 hours. Identify missing test coverage, add tests following existing conventions without changing production behavior unless required, run the relevant targets, and open a PR.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/morning-test-coverage-agent-on-merged-code.html" }, { "id": "manage-projects-by-chat-through-openclaw", "title": "Manage projects by chat through OpenClaw", "summary": "A writer uses OpenClaw on a dedicated machine to create projects, plan, drive Claude Code, test and deploy entirely over messaging apps from a phone.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Blog", "url": "https://reorx.com/blog/openclaw-is-changing-my-life/", "prompt": "Create a new project for , draft a plan for my review, then after I approve, implement it by directing the coding agent. Message me progress and ask before deploys.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/manage-projects-by-chat-through-openclaw.html" }, { "id": "have-claude-implement-most-of-a-day-job-x27-s-work", "title": "Have Claude implement most of a day job's work", "summary": "A published walkthrough shows provides Claude with work responsibilities and ensures that the majority of the functionality is executed, but the final 10% is still the most demanding.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1shngqm/i_automated_most_of_my_job", "prompt": "Help me have Claude implement most of a day job's work. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/have-claude-implement-most-of-a-day-job-x27-s-work.html" }, { "id": "get-a-second-opinion-on-an-mri", "title": "Get a second opinion on an MRI", "summary": "Documented elsewhere: the builder gave Claude Code (Opus 4.8, xhigh) a roughly 266 MB DICOM export of a shoulder MRI, let it install packages, and told it only the symptom (2–3 weeks of right shoulder pain). It planned and read the scans for about an hour. Opus located an intact tendon, while the doctor described a Grade III partial tear.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48708941", "prompt": "Help me get a second opinion on an MRI. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/get-a-second-opinion-on-an-mri.html" }, { "id": "flag-risks-in-a-50-page-contract-before-signing", "title": "Flag risks in a 50-page contract before signing", "summary": "Case study takeaway: the poster uploaded a 50-page contract PDF to Claude and used a prompt asking it to read the whole document, explain in plain English what they were agreeing to, list obligations and risks, say what a lawyer would flag as unusual or negotiable, and then name the three points to push back on hardest. Claude surfaced buried clauses, and the poster says a person should still bring a lawyer in for anything serious. It flagged three issues the poster says they would have missed, covering an auto-renewal near the end and a liability term they say was not standard.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/PromptEngineering/comments/1u4f58a/i_uploaded_a_50_page_contract_and_asked_claude", "prompt": "Help me flag risks in a 50-page contract before signing. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/flag-risks-in-a-50-page-contract-before-signing.html" }, { "id": "file-receipts-from-a-folder", "title": "File receipts from a folder", "summary": "Case study takeaway: user ran Grok Bot against a receipts folder. The agent filed 14 receipts on its own, held 2 because they needed a card number, and saved a payment method it located without Someone writing it. Returned 14 filed receipts, 2 held for card details, and one saved payment method.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/Argona0x/status/2090181890565181801", "prompt": "Help me file receipts from a folder. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/file-receipts-from-a-folder.html" }, { "id": "create-bills-in-quickbooks-from-supplier-invoices", "title": "Create bills in QuickBooks from supplier invoices", "summary": "Linked example of create bills in QuickBooks from supplier invoices. A commenter described a hands-free setup where supplier invoices are sent to a dedicated inbox, then an AI agent parses each invoice and pushes the details straight into accounting software like QuickBooks, covering taxes and net terms.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49617903", "prompt": "Go through my mail for this goal: create bills in QuickBooks from supplier invoices. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/create-bills-in-quickbooks-from-supplier-invoices.html" }, { "id": "buy-a-sell-out-hyrox-event-ticket", "title": "Buy a sell-out Hyrox event ticket", "summary": "From the linked report, someone directed their Grok Bot to book a Hyrox ticket. The agent handled the purchase on its own and secured the spot. The ticket was obtained before sell-out.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/smartmoneykai/status/2108615410321158638", "prompt": "Help me buy a sell-out Hyrox event ticket. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/buy-a-sell-out-hyrox-event-ticket.html" }, { "id": "build-a-spending-insights-app-from-bank-transactions", "title": "Build a spending-insights app from bank transactions", "summary": "Observed in the wild: you set up a Replit account and a Plaid dashboard account, then copy your client ID and secret into Replit, which stores them in a vault. Next you add Plaid as a connector and link your bank, or use sandbox data first. The post reports no results from a finished app.", "agent": "Replit Agent", "topic": "Finance", "source": "Blog", "url": "https://plaid.com/blog/build-personalized-finance-apps-replit-plaid/", "prompt": "Finance task: build a spending-insights app from bank transactions. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/build-a-spending-insights-app-from-bank-transactions.html" }, { "id": "build-a-newsletter-performance-dashboard-without-coding", "title": "Build a newsletter performance dashboard without coding", "summary": "Community report: the builder, who says they don't write code, described in plain English a dashboard for tracking newsletter performance across their whole network. Claude Code, run from the terminal, assembled a working tool from that text description. The builder says the dashboard existed about 30 minutes after they described it, replacing work they Leaned on to pay contractors $2,000-5,000 for.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Blog", "url": "https://futureinsidernews.substack.com/p/claude-code-changed-everything-heres", "prompt": "Go through my mail for this goal: build a newsletter performance dashboard without coding. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/build-a-newsletter-performance-dashboard-without-coding.html" }, { "id": "automate-freelance-admin", "title": "Automate freelance admin", "summary": "From the linked report, openClaw shows up in a write-up about automate freelance admin, with figures like 9, 20. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Blog", "url": "https://dev.to/farooqshabbir/i-built-a-247-freelance-operations-agent-with-openclaw-it-runs-my-business-while-i-sleep-4lde", "prompt": "Assistant mode: automate freelance admin. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/automate-freelance-admin.html" }, { "id": "automate-event-social-posting-across-platforms", "title": "Automate event social posting across platforms", "summary": "A published walkthrough shows the poster used Claude Code to connect their social channels for promoting the AI x Marketing Summit in San Francisco on May 28–29 and drive registrations. From the thread, the setup let Claude handle cross-platform posting, and the person judged the results by platform rather than describing a fully hands-off workflow; comments mostly discuss alternative stacks rather than extra implementation detail. It worked well on Twitter and Reddit, which the poster called super smooth, and only somewhat on LinkedIn.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ai_x_marketing/comments/1tedcuf/trying_to_automate_social_posting_for_an_event", "prompt": "Help me automate event social posting across platforms. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/automate-event-social-posting-across-platforms.html" }, { "id": "auto-fill-job-applications", "title": "Auto-fill job applications", "summary": "Documented elsewhere: as described in the source: the process of editing a CV and cover letter for job applications is simplified by an agent who reviews the user's work.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48753323", "prompt": "Help me auto-fill job applications. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/auto-fill-job-applications.html" }, { "id": "apply-to-jobs-automatically-and-schedule-calls", "title": "Apply to jobs automatically and schedule calls", "summary": "Documented elsewhere: muse was given instructions to handle job applications end to end. It updated resumes and cover letters then submitted automatic applications to over 60 positions on its own. Three companies responded and one advanced to interview rounds.", "agent": "Meta Muse", "topic": "Productivity", "source": "X", "url": "https://x.com/blackhousecap/status/2108616839160836606", "prompt": "Help me apply to jobs automatically and schedule calls. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/apply-to-jobs-automatically-and-schedule-calls.html" }, { "id": "add-todo-items-to-todoist-from-telegram", "title": "Add todo items to Todoist from Telegram", "summary": "From the linked report, the commenter uses an orchestration platform, either n8n or windmill.dev, connected to a Telegram bot. An LLM covers the natural language side, so a message sent to the bot gets turned into a todo item and added to their Todoist account. The commenter says they do this themselves and that it covers the use case of adding home todos from elsewhere.", "agent": "n8n", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47728484", "prompt": "Assistant mode: add todo items to Todoist from Telegram. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 49, "page": "https://agentsightings.com/case/add-todo-items-to-todoist-from-telegram.html" }, { "id": "stackai-uses-llamaparse-to-power-high-accuracy-retrieval-for-its-enterprise-docu", "title": "StackAI Uses LlamaParse to Power High-Accuracy Retrieval for its Enterprise Document Agents", "summary": "StackAI Uses LlamaParse to — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. The complexity was compounded by: Variability in document quality , including low-re Impact StackAI Uses LlamaParse to Power High-Accuracy Retrieval for its Enterprise Document Agents Background StackAI is an enterprise platform that enables organizations to build custom AI agents for diverse use cases—from IT ticket processing to financial analysis.", "agent": "LlamaIndex", "topic": "Customer Support", "source": "Blog (LlamaIndex)", "url": "https://llamaindex.ai/customers/stackai-uses-llamacloud-to-power-high-accuracy-retrieval-for-its-enterprise-document-agents", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LlamaIndex.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/stackai-uses-llamaparse-to-power-high-accuracy-retrieval-for-its-enterprise-docu.html" }, { "id": "quorum-enhances-developer-experience-with-augment-s-context-aware-ai-assistant", "title": "Quorum enhances developer experience with Augment's context-aware AI assistant", "summary": "Discover how Quorum, the market-leading public affairs platform, improved their development workflow by transitioning from GitHub Copilot to Augment Code. After a year of using GitHub Copilot Business, Quorum sought a more sophisticated AI coding assistant. Thousands of public affairs professionals use Quorum for their work in Congress, all 50 state legislatures, major U.S. cities, the European Union, and several additional countries.", "agent": "Augment", "topic": "Sales & Marketing", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/quorum", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/quorum-enhances-developer-experience-with-augment-s-context-aware-ai-assistant.html" }, { "id": "napster-accelerates-testing-prototyping-and-developer-productivity-with-augment-", "title": "Napster Accelerates Testing, Prototyping, and Developer Productivity with Augment Code", "summary": "The answer was yes.” Purpose-Built Context Awareness Unlike general-purpose AI models, Augment’s understanding of Napster’s unique codebase—especially the proprietary layer built on top of its open-source engine—was a key differentiator. Infinite Reality, now also operating as Napster 3D Studio , is building a first-of-its-kind SaaS platform for immersive, interactive 3D web experiences.", "agent": "Augment", "topic": "Software Development", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/napster", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/napster-accelerates-testing-prototyping-and-developer-productivity-with-augment-.html" }, { "id": "monumental-labs-uses-custom-agents-to-move-from-estimate-to-proposal-in-minutes", "title": "Monumental Labs Uses Custom Agents to Move from Estimate to Proposal in Minutes", "summary": "See how Monumental Labs uses Notion Custom Agents to turn estimates into client-ready proposals in minutes—automating busywork while the sales team focuses on closing deals. × Monumental Labs Uses Custom Agents to Move from Estimate to Proposal in Minutes Monumental Labs is reviving the ancient craft of stone carving—robots mill the stone at scale, and artists finish every piece by hand. The bottleneck wasn’t the factory, but the business process In the factory, Monumental Labs has embraced automation—robots, tool paths, and tightly engineered systems that make fabricating beautiful sculpture efficient.", "agent": "Notion AI", "topic": "Sales & Marketing", "source": "Case study (Notion)", "url": "https://notion.com/customers/monumental-labs", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/monumental-labs-uses-custom-agents-to-move-from-estimate-to-proposal-in-minutes.html" }, { "id": "how-onlyfy-by-xing-drives-smart-hiring-with-agentic-analytics", "title": "How onlyfy by XING Drives Smart Hiring with Agentic Analytics", "summary": "See how onlyfy by XING uses ThoughtSpot Embedded to power AI recruiting analytics, self-service insights, and data-driven hiring decisions. For onlyfy by XING, building custom reporting in-house was a competitive advantage in the platform's early days. Backed by its parent company, XING, it leverages a talent pool of 21 million profiles to make recruiting as simple and successful as possible in the DACH market.", "agent": "ThoughtSpot Sage", "topic": "Sales & Marketing", "source": "Case study (ThoughtSpot)", "url": "https://thoughtspot.com/resources/case-study/onlyfy-by-XING", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ThoughtSpot Sage.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/how-onlyfy-by-xing-drives-smart-hiring-with-agentic-analytics.html" }, { "id": "how-samsara-streamlines-marketing-and-sales-operations-with-gumloop", "title": "How Samsara streamlines marketing and sales operations with Gumloop", "summary": "How Samsara uses Gumloop Samsara has continued to find more and more use cases for Gumloop, replacing dozens of manual operations-focused workflows across sales, marketing, and finance. Enter “Reffy”, a custom Gumloop agent built by Samsara to help sellers find the best reference client for a prospect. Before Gumloop, Samsara was spending $80,000 annually on a complex single-purpose app to manage their customer marketing programs.", "agent": "Gumloop", "topic": "Sales & Marketing", "source": "Case study (Gumloop)", "url": "https://gumloop.com/customers/samsara", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gumloop.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/how-samsara-streamlines-marketing-and-sales-operations-with-gumloop.html" }, { "id": "how-mercado-libre-is-delivering-24-7-concierge-customer-experiences-across-latam", "title": "How Mercado Libre is delivering 24/7 concierge customer experiences across LATAM", "summary": "How Mercado Libre is delivering 24/7 concierge customer experiences across LATAM. rates, and letting the data guide what comes next. was a channel that was both hard to scale and hard to improve. The About Mercado Libre Mercado Libre is Latin America’s leading ecommerce and fintech platform, delivering more than two billion items to 120 million buyers across 18 countries last year alone. About Mercado Libre Mercado Libre is Latin America’s leading ecommerce and fintech platform, delivering more than two billion items to 120 million buyers across 18 countries last year alone.", "agent": "Decagon", "topic": "Research & Data", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/mercado-libre", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/how-mercado-libre-is-delivering-24-7-concierge-customer-experiences-across-latam.html" }, { "id": "huish-outdoors-uses-dropbox-dash-to-uses-dropbox-dash", "title": "How Huish Outdoors Uses Dropbox Dash to Save Time", "summary": "Huish Outdoors uses Dropbox Dash to save hours when searching for documents across all of its file storage and information apps. was especially clear at Huish, an international company specializing in diving equipment manufacturing. While Stan and his team mostly use Dropbox Dash to search for files, they also use the AI answers feature to generate summaries of projects. “We have 250 employees spread out across Italy, Vietnam, Canada, and the US, and they all have their own approaches to saving and organizing data, which can get messy,” Stan explains.", "agent": "Dropbox Dash", "topic": "Business & Startups", "source": "Case study (Dropbox)", "url": "https://dropbox.com/customers/huish-outdoors", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Dropbox Dash.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/huish-outdoors-uses-dropbox-dash-to-uses-dropbox-dash.html" }, { "id": "how-braintrust-saves-hours-a-day-with-custom-agents-in-notion", "title": "How Braintrust saves hours a day with Custom Agents in Notion", "summary": "As Braintrust grew, so did the busywork. See how they use Notion Custom Agents to cut manual coordination, keep context flowing, and save hours every day before anyone logs on. See how they use Notion Custom Agents to cut manual coordination, keep context flowing, and save hours every day before anyone logs on. × How Braintrust saves hours a day with Custom Agents in Notion 20+ minutes saved per Slack update Hours saved every day from automated workflows As Braintrust grew, busywork grew with it.", "agent": "Replit Agent", "topic": "Automation", "source": "Case study (Notion)", "url": "https://notion.com/customers/braintrust", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Replit Agent.", "added": "2026-11-12", "interest": 48, "page": "https://agentsightings.com/case/how-braintrust-saves-hours-a-day-with-custom-agents-in-notion.html" }, { "id": "when-the-magic-starts-to-happen-asdas-cloud-first-mission-to", "title": "‘When the magic starts to happen’: ASDA’s cloud-first mission to sharpen value and competitiveness", "summary": "With Microsoft Azure as its digital backbone and Microsoft 365 Copilot in colleagues’ hands, the retailer is accelerating a cloud-first strategy designed to sharpen price leadership, improve product availability, and free its people to focus on higher-value work. Microsoft 365 Copilot is already helping ASDA colleagues – from executives to store teams – simplify tasks and reclaim time.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/when-the-magic-starts-to-happen-asdas-cloud-first-mission-to-sharpen-value-and-competitiveness", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/when-the-magic-starts-to-happen-asdas-cloud-first-mission-to.html" }, { "id": "basevision-ag-optimizes-the-use-of-ai-with-microsoft-copilot", "title": "baseVISION AG optimizes the use of AI with Microsoft Copilot and Microsoft Purview", "summary": "Basevision Ag — Thanks to Microsoft 365 Copilot, Microsoft Purview, and Defender, baseVISION has centralized the control of AI usage, safeguarding data protection and productive deployment. baseVISION increases efficiency, lowers data protection risks, and—by exclusively using Copilot—saves as much as CHF 70 per employee per month. Thanks to Microsoft 365 Copilot, Microsoft Purview, and Defender, baseVISION has centralized the control of AI usage, safeguarding data protection and productive deployment.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23977-basevision-ag-microsoft-365-e5", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/basevision-ag-optimizes-the-use-of-ai-with-microsoft-copilot.html" }, { "id": "zammo-ai-zammo-ai-scales-customer-ai-adoption-with-microsoft-azure-and-microsoft", "title": "Zammo.ai scales customer AI adoption with Microsoft Azure and Microsoft Marketplace", "summary": "Zammo Ai — Zammo, an AI platform that helps businesses of all sizes launch commercial-ready AI agents quickly, chose Microsoft Azure and Microsoft Marketplace to securely scale its AI platform and build agentic AI for their customers. Microsoft Marketplace deployment enabled one-click installs, stronger data security, and faster onboarding, cutting go-to-production time from months to days and helping Zammo.ai grow revenue over 6 times while accelerating customer adoption.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26601-zammo-ai-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/zammo-ai-zammo-ai-scales-customer-ai-adoption-with-microsoft-azure-and-microsoft.html" }, { "id": "zigup-plc-announces-strategic-collaboration-with-microsoft-to-accelerate-its", "title": "ZIGUP plc announces strategic collaboration with Microsoft to accelerate its AI-powered smarter mobility", "summary": "The Group is rolling out Microsoft 365 Copilot to around 3,500 employees, supported by a structured AI training and enablement programme for all colleagues. ZIGUP is rolling out Microsoft 365 Copilot to around 3,500 employees The collaboration with Microsoft accelerates ZIGUP’s existing digital transformation programme of adopting the latest technologies across branch operations, customer service and central functions.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/zigup-plc-announces-strategic-collaboration-with-microsoft-to-accelerate-its-ai-powered-smarter-mobility", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/zigup-plc-announces-strategic-collaboration-with-microsoft-to-accelerate-its.html" }, { "id": "wyndham-turns-siloed-records-into-unified-guest-profiles-with-data", "title": "Wyndham turns siloed records into unified guest profiles with Data 360", "summary": "Wyndham — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/wyndham/unified-guest-profile", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/wyndham-turns-siloed-records-into-unified-guest-profiles-with-data.html" }, { "id": "wyndham-offers-convenient-self-service-for-franchisees-with-agentforce", "title": "Wyndham offers convenient self-service for franchisees with Agentforce", "summary": "Wyndham — Agentic service grounded in operational and knowledge data helps owners find answers on demand, reducing routine calls and freeing reps for complex inquiries. Wyndham offers convenient self-service for franchisees with Agentforce Agentic service grounded in operational and knowledge data helps owners find answers on demand, reducing routine calls and freeing reps for complex inquiries.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/wyndham/agentic-franchise-owner-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/wyndham-offers-convenient-self-service-for-franchisees-with-agentforce.html" }, { "id": "wunderkind-builds-an-ai-operating-system-with-glean", "title": "Wunderkind builds an AI operating system with Glean", "summary": "Learn how Wunderkind uses Glean’s Work AI platform to unify knowledge, speed up answers, and empower teams to work smarter across their tools. Wunderkind builds an AI operating system with Glean This is a CTA Overview Share this customer story: Wunderkind is approaching AI as an operating model rather than a collection of point solutions. ‍ With Glean, the team has built a context-rich foundation that helps employees find answers faster, automate repetitive work, and make better decisions across the business. The impact Today, Wunderkind has deployed more than 650 AI agents across the business.", "agent": "Glean", "topic": "Customer Support", "source": "Case study (Glean)", "url": "https://glean.com/resources/customer-stories/wunderkind", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Glean.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/wunderkind-builds-an-ai-operating-system-with-glean.html" }, { "id": "winwire-technologies-winwire-collaborates-with-microsoft-azure-to-lead-the-revol", "title": "WinWire collaborates with Microsoft Azure to lead the revolution of AI transformation", "summary": "Winwire Technologies — WinWire used Microsoft Azure to modernize data, build AI-driven apps, and enhance business agility with Azure OpenAI, Microsoft Copilot Studio, and cloud migration, driving innovation and efficiency across industries.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24336-winwire-technologies-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/winwire-technologies-winwire-collaborates-with-microsoft-azure-to-lead-the-revol.html" }, { "id": "williams-sonoma-williams-sonoma-inc-nurtures-lifelong-relationships-with-data", "title": "Williams-Sonoma, Inc., nurtures lifelong relationships with data", "summary": "Williams Sonoma — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/williams-sonoma", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/williams-sonoma-williams-sonoma-inc-nurtures-lifelong-relationships-with-data.html" }, { "id": "why-definely-chose-langgraph-for-building-their-multi-agent-ai-system", "title": "Why Definely chose LangGraph for building their multi-agent AI system", "summary": "See how Definely used LangGraph to design a multi-agent system to help lawyers speed up their workflows. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-definely", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/why-definely-chose-langgraph-for-building-their-multi-agent-ai-system.html" }, { "id": "agentic-enterprise-city-welcome-to-agentic-enterprise-city", "title": "Welcome to Agentic Enterprise City", "summary": "Agentic Enterprise City — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentic-enterprise-city", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentic-enterprise-city-welcome-to-agentic-enterprise-city.html" }, { "id": "wsp-empowers-engineers-and-scientists-with-microsoft-365-copilot", "title": "WSP empowers engineers and scientists with Microsoft 365 Copilot", "summary": "WSP empowers engineers and scientists with Microsoft 365 Copilot, enabling more time to focus on innovation and impact, driving value for clients. WSP, one of the world’s leading professional services firms, set out to be a catalyst for modernization in the Architecture, Engineering, and Construction (AEC) industry. To achieve this, WSP entered a seven-year, $1 billion strategic partnership with Microsoft, including expanding Microsoft 365 Copilot across its global workforce to empower tens of thousands of engineers and scientists.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26012-wsp-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/wsp-empowers-engineers-and-scientists-with-microsoft-365-copilot.html" }, { "id": "vodafone-transforms-data-operations-with-ai-using-langchain-and-langgraph", "title": "Vodafone transforms data operations with AI using LangChain and LangGraph", "summary": "See how Vodafone, a leading telecom company serving 340M+ customers, used LangChain and LangGraph for its performance metrics monitoring and information retrieval chatbots. To streamline data operations and to empower its engineering teams, Vodafone has built several AI assistants using LangChain and LangGraph that facilitate intelligent data access, natural language-driven insights, and complex problem-solving.", "agent": "OpenAI", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-vodafone", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/vodafone-transforms-data-operations-with-ai-using-langchain-and-langgraph.html" }, { "id": "vfl-wolfsburg-turns-chatgpt-into-a-club-wide-capability", "title": "VfL Wolfsburg turns ChatGPT into a club-wide capability", "summary": "At VfL Wolfsburg, football is built on discipline, continuity, and trust. “AI is not a future topic in football anymore—it’s something leaders need to take seriously today,” adds Meeske. ![Image 5: VfL Wolfsburg women’s players celebrate a goal together on the pitch in the rain, wearing green kits.](https://images.ctfassets.net/kftzwdyauwt9/4Day2yFFwiodiRIiy11Iiw/a1873801cd673809f15df02cc75e9418/A2_00426.jpg?w=3840&q=90&fm=webp)", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/vfl-wolfsburg", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/vfl-wolfsburg-turns-chatgpt-into-a-club-wide-capability.html" }, { "id": "verdantas-builds-agents-for-proposal-development-contract-management-and-collabo", "title": "Verdantas builds agents for proposal development, contract management, and collaboration using Microsoft", "summary": "To help make it easier for employees to find the information they needed across the network, Verdantas designed an agent in Copilot Studio and used Microsoft Fabric to help unify data.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26233-verdantas-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/verdantas-builds-agents-for-proposal-development-contract-management-and-collabo.html" }, { "id": "korea-telecom-using-copilot-to-advance-and-unify-document-storage-and-retrieval", "title": "Using Copilot to advance and unify document storage and retrieval at Korea Telecom", "summary": "Korea Telecom (KT), a major telecom provider in South Korea, unified its document management by adopting Microsoft 365 Copilot. KT selected Microsoft 365 Copilot, an AI-powered tool that centralizes, indexes, and summarizes documents within familiar Microsoft apps, streamlining access and boosting productivity. KT saw improved productivity, faster document retrieval, and higher employee engagement after deploying Microsoft 365 Copilot, with teams confidently sharing and accessing knowledge across the organization.", "agent": "Microsoft 365 Copilot", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25128-korea-telecom-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/korea-telecom-using-copilot-to-advance-and-unify-document-storage-and-retrieval.html" }, { "id": "unive-builds-an-ai-ready-workforce", "title": "Univé builds an AI-ready workforce", "summary": "As one of the Netherlands’ largest cooperative insurers, [Univé⁠(opens in a new window)](https://www.unive.nl/) serves millions of members across insurance, mortgages, financial services, and risk prevention. Rather than approaching AI as another technology deployment, Univé viewed it as a major organizational transformation. Approximately 1,500 custom GPTs have been created to solve internal challenges, reflecting a culture where employees increasingly improve the organization themselves instead of waiting for centralized development projects. > “Our competitive advantage is not that we use AI.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/unive", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/unive-builds-an-ai-ready-workforce.html" }, { "id": "university-of-oxford-modernises-operations-within-its-it-services-department", "title": "University of Oxford modernises operations within its IT Services department with Microsoft 365 Copilot", "summary": "The University of Oxford embarked on a digital transformation to modernise operations and enhance productivity across the university. The University partnered with Microsoft to increase access to Microsoft 365 Copilot and its IT Services department has piloted a department-wide roll-out to streamline workflows and enable AI-driven practices.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22804-university-of-oxford-microsoft-365-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/university-of-oxford-modernises-operations-within-its-it-services-department.html" }, { "id": "university-of-leicester-transforms-student-services-with-microsoft-dynamics-365", "title": "University of Leicester transforms student services with Microsoft Dynamics 365, AI Agents and Microsoft", "summary": "The University of Leicester, a leading institution in education and research, sought to modernise student interactions, improve administrative efficiency and enhance staff productivity. In one task alone, the use of templates is estimated to save 312 hours per year.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23345-university-of-leicester-dynamics-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/university-of-leicester-transforms-student-services-with-microsoft-dynamics-365.html" }, { "id": "the-adecco-group-unified-data-unlocks-global-hiring-at-scale-for-the-adecco", "title": "Unified data unlocks global hiring at scale for the Adecco Group", "summary": "The Adecco Group — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/the-adecco-group/unifying-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/the-adecco-group-unified-data-unlocks-global-hiring-at-scale-for-the-adecco.html" }, { "id": "the-university-of-south-florida-usf-student-ambassadors-boost-microsoft-365-copi", "title": "USF student ambassadors boost Microsoft 365 Copilot adoption and time to value", "summary": "The University Of South Florida — To maximize the benefits and ROI of Copilot across the university community, USF launched an innovative program that pairs student ambassadors with staff and faculty. Supported with hands-on training sessions from Microsoft, students use Microsoft 365 Copilot to help staff solve their most pressing day-to-day challenges.", "agent": "Microsoft 365 Copilot", "topic": "Design & Creative", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26478-the-university-of-south-florida-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/the-university-of-south-florida-usf-student-ambassadors-boost-microsoft-365-copi.html" }, { "id": "tupras-tupras-transforms-workforce-efficiency-with-microsoft-365-copilot-saving-", "title": "Tüpraş transforms workforce efficiency with Microsoft 365 Copilot, saving over an hour daily per employee", "summary": "Tupras — Using Microsoft 365 Copilot for AI-driven insights and automation, Tüpraş streamlined employees’ daily tasks through enhanced functions in collaboration and productivity applications. Tüpraş, the largest industrial company in Türkiye, with over 60 years of experience, has been prioritizing digital transformation with ventures and projects; found manual workload had a negative impact on the efficiency of the workflow.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23105-tupras-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tupras-tupras-transforms-workforce-efficiency-with-microsoft-365-copilot-saving-.html" }, { "id": "language-testing-international-turning-language-skills-into-career-opportunities", "title": "Turning Language Skills Into Career Opportunities: How LTI Scales Their Mission with Salesforce", "summary": "Language Testing International — Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/language-testing-international", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/language-testing-international-turning-language-skills-into-career-opportunities.html" }, { "id": "trustpilot-brings-people-apps-and-partners-together-in-slack", "title": "Trustpilot brings people, apps, and partners together in Slack", "summary": "Trustpilot uses Slack as their digital headquarters, connecting people, apps, and partners to boost productivity, collaboration, and business results. Trustpilot brings people, apps, and partners together in Slack Trustpilot uses Slack as their digital headquarters, connecting people, apps, and partners to boost productivity, collaboration, and business results.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/trustpilot/connected-enterprise", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/trustpilot-brings-people-apps-and-partners-together-in-slack.html" }, { "id": "trustpilot-boosts-conversions-and-sharpens-targeting-with-customer-360", "title": "Trustpilot boosts conversions and sharpens targeting with Customer 360", "summary": "Trustpilot — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/trustpilot/unified-customer-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/trustpilot-boosts-conversions-and-sharpens-targeting-with-customer-360.html" }, { "id": "transforming-global-it-moving-to-aws-for-rise-with-sap", "title": "Transforming global IT moving to AWS for RISE with SAP and Agentic AI", "summary": "Transforming global IT moving to AWS for RISE with SAP and Agentic AI Mercedes-Benz transforms its global IT operations by migrating its SAP landscape to AWS for RISE with SAP and uses agentic AI to accelerate its mainframe estate migration. “We plan to reduce our applications by up to 60 percent over the next few years,” says Hermann.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/mercedes-benz-transform-case-study", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/transforming-global-it-moving-to-aws-for-rise-with-sap.html" }, { "id": "transform-your-business-with-agentic-ai", "title": "Transform Your Business With Agentic AI", "summary": "Discover how NVIDIA Agentic AI uses reasoning and planning to solve complex problems, automate workflows, and turn enterprise data into actionable insights. Agentic AI Solutions Transform Your Business With Agentic AI Build specialized AI agents that use your enterprise knowledge and operate within boundaries you define—with NVIDIA Agent Toolkit. Watch Video (1:00:53) Build a Claw: NVIDIA NemoClaw on DGX Spark Follow a step-by-step installation of NVIDIA NemoClaw™ on DGX Spark™.", "agent": "NVIDIA NIM", "topic": "Customer Support", "source": "Case study (NVIDIA)", "url": "https://nvidia.com/en-us/solutions/ai/agentic-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was NVIDIA NIM.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/transform-your-business-with-agentic-ai.html" }, { "id": "transcend-offers-always-on-personalized-telehealth-with-agentforce", "title": "Transcend offers always-on personalized telehealth with Agentforce.", "summary": "Transcend — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/transcend", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/transcend-offers-always-on-personalized-telehealth-with-agentforce.html" }, { "id": "tiendas-cuadra-reinvents-customer-service-with-a-virtual-assistant-built", "title": "Tiendas Cuadra reinvents customer service with a virtual assistant built on Microsoft Copilot Studio", "summary": "Tiendas Cuadra built a Copilot Studio virtual assistant integrated with Dynamics 365 to automate inquiries and deliver 24/7 customer support. Tiendas Cuadra deployed a Microsoft Copilot Studio virtual assistant integrated with Dynamics 365 to automate inquiries and connect conversations to operational systems.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26459-tiendas-cuadra-microsoft-copilot-studio", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tiendas-cuadra-reinvents-customer-service-with-a-virtual-assistant-built.html" }, { "id": "university-of-sydney-the-university-of-sydney-utilizes-the-power-of-azure-openai", "title": "The University of Sydney utilizes the power of Azure OpenAI to allow professors to create their own AI", "summary": "University Of Sydney — Cogniti is a self-serve AI platform built on the university's secure and private Azure platform, powered byAzure OpenAI Service. By using Azure OpenAI, UofS can access the latest AI models such as GPT-4 and ensure the prompts and responses are not used to improve the models. For over 170 years, the University of Sydney (UofS) has set the standard for excellence in research and teaching.", "agent": "Azure OpenAI", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1785425602161769458-university-of-sydney-azure-openai-service-higher-education-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/university-of-sydney-the-university-of-sydney-utilizes-the-power-of-azure-openai.html" }, { "id": "southwest-airlines-the-southwest-airlines-agentic-enterprise-enables-legendary-h", "title": "The Southwest Airlines Agentic Enterprise enables legendary hospitality at scale", "summary": "See how Southwest Airlines uses Agentforce and Service Cloud to deliver AI-powered self-service and unify operational data for fast, personalized support. The Southwest Airlines® Agentic Enterprise enables legendary hospitality at scale See how Southwest Airlines uses Agentforce and Service Cloud to deliver AI-powered self-service and unify operational data for fast, personalized support.", "agent": "Agentforce", "topic": "Finance", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/southwest-airlines", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/southwest-airlines-the-southwest-airlines-agentic-enterprise-enables-legendary-h.html" }, { "id": "pjmf-the-patrick-j-mcgovern-foundation-standardizes-grant-evaluation-with-claude", "title": "The Patrick J. McGovern Foundation standardizes grant evaluation with Claude", "summary": "Pjmf — McGovern Foundation, a global philanthropy focused on AI and data for good, uses Claude to revolutionize how grant makers evaluate nonprofits.", "agent": "Claude", "topic": "Finance", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/pjmf", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/pjmf-the-patrick-j-mcgovern-foundation-standardizes-grant-evaluation-with-claude.html" }, { "id": "the-estee-lauder-companies-the-estee-lauder-companies-and-microsoft-copilot-stud", "title": "The Estée Lauder Companies and Microsoft Copilot Studio transform intelligence", "summary": "The Estee Lauder Companies — ELC worked with Microsoft to build an AI agent, ConsumerIQ, with Copilot Studio.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23488-the-estee-lauder-companies-microsoft-copilot-studio", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/the-estee-lauder-companies-the-estee-lauder-companies-and-microsoft-copilot-stud.html" }, { "id": "chatgpt-work-the-den-frees-up-10-15-hours-a-week-to-grow", "title": "The Den frees up 10-15 hours a week to grow with ChatGPT Work", "summary": "As The Den began construction and pre-opening for a second location, Chandler turned to ChatGPT Work to help manage the increasing administrative load. Using the Gmail, Slack, and Google Drive plugins, they asked ChatGPT Work to gather and analyze information from across the business and propose next steps. Chandler estimates that this saves her about 7 hours of exploratory conversations a week so she can focus on decision making.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/the-den-family-social", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/chatgpt-work-the-den-frees-up-10-15-hours-a-week-to-grow.html" }, { "id": "california-department-of-motor-vehicles-the-ca-department-of-motor-vehicles-scal", "title": "The CA Department of Motor Vehicles scales service, drives innovation.", "summary": "California Department Of Motor Vehicles — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/california-department-of-motor-vehicles", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/california-department-of-motor-vehicles-the-ca-department-of-motor-vehicles-scal.html" }, { "id": "tvp-and-hiowc-thames-valley-police-and-hampshire-isle-of-wight-constabulary", "title": "Thames Valley Police and Hampshire & Isle of Wight Constabulary deliver empathetic victim support on demand", "summary": "Tvp And Hiowc — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/tvp-and-hiowc/victim-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tvp-and-hiowc-thames-valley-police-and-hampshire-isle-of-wight-constabulary.html" }, { "id": "teamsystem-drives-business-transformation-with-microsoft-power-platform", "title": "TeamSystem drives business transformation with Microsoft Power Platform", "summary": "Teamsystem — The business management solutions company adopted Microsoft Power Platform, integrating applications such as Power Apps and Microsoft Copilot Studio with legacy apps to help developers code at speed to build new prototypes and address business client needs.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24612-teamsystem-microsoft-power-platform", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/teamsystem-drives-business-transformation-with-microsoft-power-platform.html" }, { "id": "talan-drives-value-by-integrating-microsoft-365-copilot-into-daily", "title": "Talan drives value by integrating Microsoft 365 Copilot into daily work", "summary": "Talan deployed Microsoft 365 Copilot to its client-facing professional services and business support professionals, with training and collaboration from Microsoft to support successful adoption.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24169-talan-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/talan-drives-value-by-integrating-microsoft-365-copilot-into-daily.html" }, { "id": "tk-elevator-advances-global-field-service-with-agentic-ai-on", "title": "TK Elevator advances global field service with agentic AI on Azure", "summary": "TK Elevator advances field service with agentic AI on Azure, strengthening safety and uptime. TK Elevator, a global leader in vertical transportation and urban mobility, provides maintenance for 1.4 million units in more than 100 countries.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26403-tk-elevator-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tk-elevator-advances-global-field-service-with-agentic-ai-on.html" }, { "id": "swiss-post-uses-microsoft-365-copilot", "title": "Swiss Post uses Microsoft 365 Copilot", "summary": "Partnering with Campana & Schott and Microsoft, Swiss Post launched one of the most ambitious and inclusive AI adoption programs in the public sector, empowering a uniquely diverse workforce that includes both frontline workers and administrative teams. Swiss Post, Switzerland’s national postal service, is modernizing how 45,000 employees work through everyday AI.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25880-swiss-post-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/swiss-post-uses-microsoft-365-copilot.html" }, { "id": "southwest-airlines-runs-end-to-end-on-service-cloud", "title": "Southwest Airlines runs end-to-end on Service Cloud", "summary": "Learn how Southwest Airlines uses Service Cloud to unify customer, employee, and business data, giving every team essential context. Southwest Airlines® runs end-to-end on Service Cloud Learn how Southwest Airlines uses Service Cloud to unify customer, employee, and business data, giving every team essential context.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/southwest-airlines/unified-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/southwest-airlines-runs-end-to-end-on-service-cloud.html" }, { "id": "somerset-council-employees-save-10-hours-per-month-with-microsoft", "title": "Somerset Council employees save 10 hours per month with Microsoft 365 Copilot", "summary": "Somerset Council leveraged and adopted Microsoft 365 Copilot deployed through a close partnership with Microsoft to meet the challenges the council faces. Microsoft 365 Copilot saves employees’ time, increases productivity, and enhances the ability of the council to support residents.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22699-somerset-council-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/somerset-council-employees-save-10-hours-per-month-with-microsoft.html" }, { "id": "smart-city-duisburg-ai-citizen-services", "title": "Smart City Duisburg: AI citizen services", "summary": "To streamline citizen interactions and support municipal employees, SCDIC deployed AI agents for improved self-service across web, phone, and social media channels, including transactional services like utility meter reporting, HR inquiries, and IT support. 6 agents Deployed within the first year Voice UI For power metering services 1000+ Subject areas covered Discover Duisburg's journey! \"Utilizing NiCE Cognigy with chat- and voice agents guarantees inquiries are streamlined and handled with the utmost quality.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/smart-city-duisburg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/smart-city-duisburg-ai-citizen-services.html" }, { "id": "small-business-stories-powered-by-chatgpt", "title": "Small business stories, powered by ChatGPT", "summary": "Across industries like farming, fabrication, and food, people are using ChatGPT to do what was once out of reach faster, with less friction, and more confidence. Along with the land, she’s inheriting decades of hard-earned knowledge, including her father’s handwritten crop ledger, kept since 1971: “It’s so much data, it almost scares you away.” Rather than letting that history stay locked in notebooks, Rachael decided to turn it into something she could use day to day, digitizing it and making it searchable with ChatGPT.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/small-business-stories", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/small-business-stories-powered-by-chatgpt.html" }, { "id": "slovenske-elektrarne-slovenske-elektrarne-modernizes-energy-operations-with-azur", "title": "Slovenské Elektrárne modernizes energy operations with Azure AI", "summary": "Slovenske Elektrarne — The organization built a cloud-native platform using Microsoft Foundry to develop AI agents and a chatbot, securely connecting systems across a hybrid architecture. Slovenské Elektrárne saved 2,100-plus workdays, improved knowledge access for 1,200-plus users, and automated thousands of tasks with AI agents and assistants.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26619-slovenske-elektrarne-microsoft-foundry", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/slovenske-elektrarne-slovenske-elektrarne-modernizes-energy-operations-with-azur.html" }, { "id": "siemens-agentic-enterprise-makes-complex-industrial-buying-self-service-and-enga", "title": "Siemens’ Agentic Enterprise makes complex industrial buying self-service and engages every lead", "summary": "Siemens uses Commerce Cloud to bring complex industrial buying online and Agentforce to engage and qualify every inbound lead on demand. Siemens’ Agentic Enterprise makes complex industrial buying self-service and engages every lead Siemens uses Commerce Cloud to bring complex industrial buying online and Agentforce to engage and qualify every inbound lead on demand.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/siemens", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/siemens-agentic-enterprise-makes-complex-industrial-buying-self-service-and-enga.html" }, { "id": "siemens-ag-germany-siemens-elevates-field-service-operations-with-microsoft-dyna", "title": "Siemens elevates field service operations with Microsoft Dynamics 365", "summary": "Siemens Ag Germany — Siemens Smart Infrastructure used Microsoft Copilot for Dynamics 365 to develop and begin testing an application that helps its field technicians from the Buildings Business Unit generate clear, consistent work-order reports for customers. Service technicians from the Siemens Smart Infrastructure Buildings Business Unit generate more than 1.4 million work-order reports for customers every year, which is why the company is harnessing generative AI to elevate and standardize report quality.", "agent": "Microsoft Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19736-siemens-ag-germany-dynamics-365-field-service", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/siemens-ag-germany-siemens-elevates-field-service-operations-with-microsoft-dyna.html" }, { "id": "sharkninjas-agentic-service-offers-instant-answers-and-shopping-guidance", "title": "SharkNinja’s agentic service offers instant answers and shopping guidance", "summary": "SharkNinja’s agentic service offers instant answers and shopping guidance Agentforce supports customers before and after each purchase, helping them find new products, compare their options, and manage orders and warranties. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sharkninja/agentic-shopping-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/sharkninjas-agentic-service-offers-instant-answers-and-shopping-guidance.html" }, { "id": "sharkninja-delights-from-setup-to-first-use-with-agentic-unboxing", "title": "SharkNinja delights from setup to first use with agentic unboxing support", "summary": "Sharkninja — Agentforce delivers interactive instructions and answers questions to help customers assemble, enjoy, and find new ways to use their appliances with confidence. SharkNinja delights from setup to first use with agentic unboxing support Agentforce delivers interactive instructions and answers questions to help customers assemble, enjoy, and find new ways to use their appliances with confidence.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/sharkninja/agentic-product-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/sharkninja-delights-from-setup-to-first-use-with-agentic-unboxing.html" }, { "id": "slackbot-see-how-salesforce-uses-slackbot-to-reach-a-new-speed", "title": "See how Salesforce uses Slackbot to reach a new speed of work.", "summary": "Learn how Salesforce uses Slackbot as a personal AI agent and single pane of glass to help 80,000+ employees work smarter across every team. See how Salesforce uses Slackbot to reach a new speed of work.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/slackbot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/slackbot-see-how-salesforce-uses-slackbot-to-reach-a-new-speed.html" }, { "id": "scaling-for-impact-how-github-copilot-supercharges-smallholder-farmers", "title": "Scaling for impact: How GitHub Copilot supercharges smallholder farmers", "summary": "Let’s take a look at how we use GitHub to be more productive, build collaboratively, and shift security left. Empowering 10 million farm families by 2030 to generate $1 billion in new revenue.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/open-source/social-impact/scaling-for-impact-how-github-copilot-supercharges-smallholder-farmers", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/scaling-for-impact-how-github-copilot-supercharges-smallholder-farmers.html" }, { "id": "agentforce-for-events-agent-salesforce-scales-on-demand-event-support-as-an-agen", "title": "Salesforce scales on-demand event support as an Agentic Enterprise.", "summary": "Agentforce For Events Agent — See how Salesforce uses Data 360 and Agentforce to deliver personalized, AI-driven event experiences, boosting engagement and driving measurable business impact. See how Salesforce uses Data 360 and Agentforce to deliver personalized, AI-driven event experiences, boosting engagement and driving measurable business impact.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-events-agent", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentforce-for-events-agent-salesforce-scales-on-demand-event-support-as-an-agen.html" }, { "id": "agentforce-for-events-agent-salesforce-delivers-agentic-support-for-15-global-ev", "title": "Salesforce delivers agentic support for 15 global events with one easy-to-configure build.", "summary": "Agentforce For Events Agent — Salesforce delivers agentic support for 15 global events with one easy-to-configure build. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-events-agent/building-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentforce-for-events-agent-salesforce-delivers-agentic-support-for-15-global-ev.html" }, { "id": "saastr-ai-saastr-events-run-on-agentic-support-from-questions-to", "title": "SaaStr events run on agentic support — from questions to closed deals", "summary": "See how SaaStr used Agentforce to deploy a voice-powered event concierge that delivered personalized schedules to hundreds of attendees at SaaStr AI London in two weeks. SaaStr events run on agentic support — from questions to closed deals See how SaaStr used Agentforce to deploy a voice-powered event concierge that delivered personalized schedules to hundreds of attendees at SaaStr AI London in two weeks.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/saastr-ai/agentic-attendee-event-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/saastr-ai-saastr-events-run-on-agentic-support-from-questions-to.html" }, { "id": "specs-ar-glasses-powers-personalized-premium-buying-experiences-with-agentforce", "title": "SPECS AR Glasses powers personalized, premium buying experiences with Agentforce", "summary": "See how SPECS uses Agentforce to guide customers from product discovery to support with a connected team of specialized AI agents. SPECS AR Glasses powers personalized, premium buying experiences with Agentforce See how SPECS uses Agentforce to guide customers from product discovery to support with a connected team of specialized AI agents.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/specs", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/specs-ar-glasses-powers-personalized-premium-buying-experiences-with-agentforce.html" }, { "id": "smu-transforms-operations-through-business-orchestration-and-automationpowered-b", "title": "SMU Transforms Operations Through Business Orchestration and Automation—Powered by Agentic AI", "summary": "Discover how SMU used UiPath Orchestrator to automate end-to-end processes and power an AI document screening assistant that improves efficiency and productivity. Having used the UiPath Platform™ at her previous workplace, Cassandra Jenna Bibal, Business Analyst and Automation Developer at SMU, knew that it was the answer. Related case studies Case Study One NZ One NZ cut mobile provisioning from 10 days to under 10 minutes without replacing legacy systems.", "agent": "UiPath", "topic": "Software Development", "source": "Case study (UiPath)", "url": "https://uipath.com/resources/automation-case-studies/smu-transforms-operations-through-business-orchestration-and-automation", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/smu-transforms-operations-through-business-orchestration-and-automationpowered-b.html" }, { "id": "sk-innovation-realizes-multi-agent-orchestration-based-on-microsoft-foundry", "title": "SK Innovation Realizes Multi-Agent Orchestration Based on Microsoft Foundry", "summary": "Moving forward, SK Innovation plans to build a multi-agent orchestration framework, evolving it into an enterprise-wide platform that centrally manages AI agents distributed across various platforms and work environments. From late 2025 to early 2026, company entered the Agentic AI stage through a Proof of Concept (PoC) based on Microsoft Foundry.", "agent": "Custom agent", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27046-sk-innovation-azure-api-management", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/sk-innovation-realizes-multi-agent-orchestration-based-on-microsoft-foundry.html" }, { "id": "scsk-corporation-agents-scsk-expands-external-ai-agent-service-through-microsoft", "title": "SCSK expands external AI agent service through Microsoft 365 Copilot adoption", "summary": "Scsk Corporation Agents — SCSK uses Copilot agents to boost efficiency and quality, while driving company-wide AI adoption and exploring commercialization of insights. Microsoft 365 Copilot and Copilot Agents, developed over three months, used to improve quality and productivity by verifying proposals and activities.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25375-scsk-corporation-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/scsk-corporation-agents-scsk-expands-external-ai-agent-service-through-microsoft.html" }, { "id": "rocket-pros-agentic-enterprise-turns-unified-data-into-timely-effective", "title": "Rocket Pro’s Agentic Enterprise turns unified data into timely, effective broker engagement", "summary": "Rocket Pro uses Data 360 to harmonize their data and Agentforce to help account executives prioritize the right brokers and draft effective outreach. Rocket Pro’s Agentic Enterprise turns unified data into timely, effective broker engagement Rocket Pro uses Data 360 to harmonize their data and Agentforce to help account executives prioritize the right brokers and draft effective outreach.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rocket-pro", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rocket-pros-agentic-enterprise-turns-unified-data-into-timely-effective.html" }, { "id": "rocket-pro-s-unified-system-of-context-fuels-strategic-engagement", "title": "Rocket Pro's unified system of context fuels strategic engagement", "summary": "See how Rocket Pro built a unified data foundation on Data 360 that turns first- and third-party data into insights that drive more broker relationships. Rocket Pro's unified system of context fuels strategic engagement See how Rocket Pro built a unified data foundation on Data 360 that turns first- and third-party data into insights that drive more broker relationships.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rocket-pro/unifying-data", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rocket-pro-s-unified-system-of-context-fuels-strategic-engagement.html" }, { "id": "rocket-pro-powers-smart-timely-broker-outreach-with-agentforce", "title": "Rocket Pro powers smart, timely broker outreach with Agentforce", "summary": "See how Rocket Pro uses Agentforce to rank sales opportunities, summarize must-have data, and turn insights into effective strategies and tailored outreach. Rocket Pro powers smart, timely broker outreach with Agentforce See how Rocket Pro uses Agentforce to rank sales opportunities, summarize must-have data, and turn insights into effective strategies and tailored outreach.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rocket-pro/agentic-outreach-prep", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rocket-pro-powers-smart-timely-broker-outreach-with-agentforce.html" }, { "id": "robin-ai-transforms-complex-legal-work-using-amazon-bedrock", "title": "Robin AI Transforms Complex Legal Work Using Amazon Bedrock", "summary": "Robin AI Transforms Complex Legal Work Using Amazon Bedrock Robin AI Robin AI helps legal professionals save time and speed contract work using generative artificial intelligence (AI) and Amazon Web Services (AWS). Play Using Amazon Bedrock allows us to get all the benefits of really powerful generative AI models like Claude 3, built by Anthropic, without needing to send customers’ confidential data over the internet.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/robin-ai-bedrock", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/robin-ai-transforms-complex-legal-work-using-amazon-bedrock.html" }, { "id": "ricoh-japan-drives-digital-transformation-with-dynamics-365", "title": "Ricoh Japan drives digital transformation with Dynamics 365", "summary": "Used by 14,000 users, Ricoh Japan's new system integrates Microsoft Copilot for Sales and Dynamics 365, enabling data-driven sales and seamless Microsoft 365 integration. Ricoh Japan collaborated with Microsoft and Accenture Japan Ltd. to design and implement a new sales solution based on Dynamics 365 Sales, migrating close to 300 million records.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23691-ricoh-dynamics-365-sales", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ricoh-japan-drives-digital-transformation-with-dynamics-365.html" }, { "id": "rare-supports-rural-farmers-anytime-anywhere-as-an-agentic-nonprofit", "title": "Rare supports rural farmers anytime, anywhere as an agentic nonprofit", "summary": "See how Rare uses Agentforce to bring regenerative farming practices to more farmers and uses Salesforce CRM technology to manage grants and fundraising. Rare supports rural farmers anytime, anywhere as an agentic nonprofit See how Rare uses Agentforce to bring regenerative farming practices to more farmers and uses Salesforce CRM technology to manage grants and fundraising.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rare", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rare-supports-rural-farmers-anytime-anywhere-as-an-agentic-nonprofit.html" }, { "id": "rare-brings-regenerative-farming-to-more-regions-with-one-scalable", "title": "Rare brings regenerative farming to more regions with one scalable CRM", "summary": "Rare — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/rare/unified-platform", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rare-brings-regenerative-farming-to-more-regions-with-one-scalable.html" }, { "id": "rema-1000-creates-a-blueprint-for-culture-led-microsoft-365-copilot", "title": "REMA 1000 creates a blueprint for culture-led Microsoft 365 Copilot readiness", "summary": "REMA 1000 built a culture-led foundation for Copilot adoption, using Microsoft 365 to unify governance, strengthen security, and enable collaboration. REMA 1000 built a culture-led foundation using Microsoft 365 E5 to unify Microsoft Teams, SharePoint, and OneDrive—strengthening governance, security, and collaboration to support Microsoft 365 Copilot adoption. REMA 1000 created a trusted, culture-led foundation for AI—reducing shadow IT, improving collaboration, and enabling secure, scalable Microsoft 365 Copilot adoption for teams across the Nordic region.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26508-rema-1000-microsoft-365-e5", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rema-1000-creates-a-blueprint-for-culture-led-microsoft-365-copilot.html" }, { "id": "rakbank-can-retrieve-decades-of-documents-in-minutes-with-azure", "title": "RAKBANK can retrieve decades of documents in minutes with Azure AI Services, streamlining compliance", "summary": "Rakbank — It also introduced an AI-powered assistant to enhance customer interactions on its mobile app. With searchable files, RAKBANK reduced compliance case processing from 80 to 20 minutes, freeing up employees for valuable work.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24080-rakbank-azure-open-ai-service", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rakbank-can-retrieve-decades-of-documents-in-minutes-with-azure.html" }, { "id": "quilter-achieves-fastest-ever-tech-roi-with-microsoft-365-copilot", "title": "Quilter achieves fastest-ever tech ROI with Microsoft 365 Copilot", "summary": "Amongst the measurable efficiency gains achieved, Quilter estimates Copilot will save 13,000+ hours per month of post-call admin time for its most expensive staff.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23237-quilter-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/quilter-achieves-fastest-ever-tech-roi-with-microsoft-365-copilot.html" }, { "id": "ntt-data-q-a-ntt-data-trusts-microsoft-ai-to-enhance-automation-and", "title": "Q&A: NTT DATA trusts Microsoft AI to enhance automation and transform operations", "summary": "With Microsoft Copilot Studio, Power Platform, and Azure AI Foundry, NTT DATA has launched agentic AI services to achieve these goals.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23907-ntt-data-azure-ai-foundry", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ntt-data-q-a-ntt-data-trusts-microsoft-ai-to-enhance-automation-and.html" }, { "id": "public-employee-benefits-administrators-transforms-member-services-with-dynamics", "title": "Public Employee Benefits Administrators transforms member services with Dynamics 365 AI agents", "summary": "Public Employee Benefits Administrators — The company deployed four first-party autonomous agents in Dynamics 365 Customer Service to automate case management, intent classification, knowledge creation, and quality evaluation. Within weeks, Public Employee Benefits Administrators evaluated nearly 1,000 service interactions, uncovered a hidden service breakdown, and positioned itself to absorb a 41 percent increase in membership without adding staff.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27179-public-employee-benefits-administrators-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/public-employee-benefits-administrators-transforms-member-services-with-dynamics.html" }, { "id": "presidio-network-solutions-presidios-adoption-of-copilot-streamlines-operations-", "title": "Presidio’s adoption of Copilot streamlines operations, saving employees about 1,200 hours per month", "summary": "Presidio Network Solutions — In late 2023, the company rolled out Microsoft 365 Copilot to 300 employees across marketing, engineering, IT, executive, and project management teams. Copilot users are saving about 1,200 hours per month on average.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19401-presidio-network-solutions-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/presidio-network-solutions-presidios-adoption-of-copilot-streamlines-operations-.html" }, { "id": "prague-airport-improves-productivity-by-bringing-ai-into-everyday-work", "title": "Prague Airport improves productivity by bringing AI into everyday work with Microsoft 365 Copilot", "summary": "Prague Airport — With support from SoftwareOne, the airport deployed Microsoft 365 Copilot, Azure AI Services, and Copilot Studio. By integrating Copilot into everyday work, employees save at least two hours per week and can focus on higher-value tasks, driving long-term transformation and Prague Airport’s strategic goals forward.", "agent": "Copilot Studio", "topic": "Shopping", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24667-prague-airport-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/prague-airport-improves-productivity-by-bringing-ai-into-everyday-work.html" }, { "id": "powering-machine-to-machine-authorization-using-amazon-cognito-with-ncino", "title": "Powering machine-to-machine authorization using Amazon Cognito with nCino", "summary": "To implement secure sign-in and access control for users, AI agents, and microservices in minutes, nCino used Amazon Cognito . With the abstraction layer on top of Amazon Cognito, the company has reduced the undifferentiated heavy lifting for engineering teams, helping them focus on developing new AI-driven and agentic workflows and adopting emerging standards such as the Model Context Protocol.", "agent": "Amazon Bedrock", "topic": "Sales & Marketing", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/ncino-cognito", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/powering-machine-to-machine-authorization-using-amazon-cognito-with-ncino.html" }, { "id": "rau-consultants-personnel-consultancy-rau-consultants-uses-microsoft-365-copilot", "title": "Personnel consultancy Rau Consultants uses Microsoft 365 Copilot to save time and reinvest in client", "summary": "Rau Consultants used Microsoft 365 Copilot to achieve significant time savings in the profile creation process.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24641-rau-consultants-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/rau-consultants-personnel-consultancy-rau-consultants-uses-microsoft-365-copilot.html" }, { "id": "parlan-saves-time-for-childrens-mental-health-care-and-provider", "title": "Parlan saves time for children’s mental health care and provider wellbeing with Copilot", "summary": "Parlan and partner e-office rolled out Microsoft 365 Copilot among frontline workers to streamline these tasks. Psychologists use the AI assistant to digest lengthy client histories, draft session reports, create presentations, and translate for clients. Youth mental health care nonprofit Parlan reduces the administrative burden of therapists through Microsoft 365 Copilot.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25113-parlan-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/parlan-saves-time-for-childrens-mental-health-care-and-provider.html" }, { "id": "parallel-cut-research-time-and-cost-in-half-with-gpt6", "title": "Parallel cut research time and cost in half with GPT‑6 Astra", "summary": "[Parallel⁠(opens in a new window)](https://parallel.ai/) builds developer infrastructure for AI agents that do knowledge work over the web. Its tools support everything from web grounding for voice agents to research for financial institutions and legal customers, combining frontier models with web search. GPT‑6 Astra can delegate specific research tasks to sub-agents, allowing work to happen simultaneously and reducing the time spent moving through a single sequence of searches.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/parallel-cuts-time-and-cost-with-astra", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/parallel-cut-research-time-and-cost-in-half-with-gpt6.html" }, { "id": "public-investment-corporation-pic-pic-makes-investment-decisions-twice-as-fast-u", "title": "PIC makes investment decisions twice as fast using Microsoft 365 Copilot", "summary": "Public Investment Corporation Pic — PIC adopted Microsoft 365 Copilot to aid employees in manual work tasks. PIC can assess and approve investments in six months instead of 12.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23192-public-investment-corporation-pic-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/public-investment-corporation-pic-pic-makes-investment-decisions-twice-as-fast-u.html" }, { "id": "owner-com-reduces-manual-work-and-gains-insights-to-close-deals", "title": "Owner.com reduces manual work and gains insights to close deals faster with Momentum", "summary": "Discover how Owner.com reduced manual data entry and unlocked actionable insights from sales calls with Momentum from Salesforce. Owner.com reduces manual work and gains insights to close deals faster with Momentum Discover how Owner.com reduced manual data entry and unlocked actionable insights from sales calls with Momentum from Salesforce.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/owner", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/owner-com-reduces-manual-work-and-gains-insights-to-close-deals.html" }, { "id": "orbital-witness-revolutionises-the-legal-tech-sector-and-delivers-efficiencies", "title": "Orbital Witness revolutionises the legal tech sector and delivers efficiencies with Azure OpenAI", "summary": "Orbital Witness — The company pivoted early on to embrace the use of LLMs in Azure OpenAI to build its innovative AI Agent application, Orbital Copilot, that thinks like a real estate lawyer. Orbital Witness can save legal teams 70 percent of the time it takes to conduct property diligence work.", "agent": "Azure OpenAI", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19230-orbital-witness-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/orbital-witness-revolutionises-the-legal-tech-sector-and-delivers-efficiencies.html" }, { "id": "horizon-corporations-oracle-health-ai-agents-helps-transform-documentation-for-h", "title": "Oracle Health AI Agents helps transform documentation for Horizon Corporations", "summary": "Horizon Corporations cuts documentation time with Oracle Health AI Agents, empowering physicians to focus on patient care. “ Oracle’s clinical AI agent has transformed how our providers deliver care in the behavioral health industry. Data pulled from Lights on Network, and Advance comparing 7/1/24 - 9/30/24 to 7/1/25 - 9/30/2025.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/horizon-corporations", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/horizon-corporations-oracle-health-ai-agents-helps-transform-documentation-for-h.html" }, { "id": "onedigital-leverages-microsoft-azure-to-scale-consulting-power-with-ai", "title": "OneDigital leverages Microsoft Azure to scale consulting power with AI Coworkers", "summary": "OneDigital used Microsoft Azure, and the Azure Innovate offer to co-develop custom AI agents with Data Science Dojo, leveraging Azure OpenAI and Ejento AI to streamline research, boost consultant productivity, and deliver smarter client insights. The AI solution saved OneDigital 1,000 person-hours annually, enabling faster, personalized client briefs in minutes, boosting consultant productivity, enhancing client engagement, and improving retention through strategic, high-impact interactions.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23595-onedigital-azure-open-ai-service", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/onedigital-leverages-microsoft-azure-to-scale-consulting-power-with-ai.html" }, { "id": "manchester-university-nhs-foundation-trust-one-of-englands-largest-nhs-trusts-is", "title": "One of England’s largest NHS Trusts is scaling up AI capabilities across its workforce with Microsoft", "summary": "Manchester University NHS Foundation Trust (MFT) is significantly expanding the use of Artificial Intelligence (AI) tools across its workforce as part of a landmark collaboration with Microsoft. Written by Microsoft reporter Published March 23, 2026 Category Healthcare Manchester University NHS Foundation Trust (MFT) is significantly expanding the use of Artificial Intelligence (AI) tools across its workforce as part of a landmark collaboration with Microsoft. Over the past 18 months, MFT has been working with Microsoft to explore how AI technologies can support colleagues in their day-to-day work.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/one-of-englands-largest-nhs-trusts-is-scaling-up-ai-capabilities-across-its-workforce-with-microsoft", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/manchester-university-nhs-foundation-trust-one-of-englands-largest-nhs-trusts-is.html" }, { "id": "octopus-energy-octopus-accelerates-a-smarter-greener-grid-with-databricks", "title": "Octopus Accelerates a Smarter, Greener Grid with Databricks", "summary": "Octopus Energy — Unity Catalog keeps thousands of users working safely on shared data, while Agent Bricks will let employees build governed AI agents that keep Octopus at the forefront of clean energy innovation. With billions of smart meter signals feeding its virtual power plant, teams can optimize when to charge and discharge 1.8 gigawatts of flexible load for cheaper, greener power.", "agent": "Databricks", "topic": "DevOps & Infra", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/octopus-energy", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/octopus-energy-octopus-accelerates-a-smarter-greener-grid-with-databricks.html" }, { "id": "nordre-follo-municipality-advances-public-hearing-modernization-with-microsoft-c", "title": "Nordre Follo municipality advances public hearing modernization with Microsoft Copilot Studio", "summary": "Nordre Follo Municipality — Norwegian municipality deploys a Hearing Agent to automate collection, summarization, and reporting of public hearing responses. The municipality deployed a Hearing Agent built on Microsoft Copilot Studio, integrating with Microsoft SharePoint and Microsoft 365 workflows, to automate extraction, categorization, and report generation.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27052-nordre-follo-municipality-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/nordre-follo-municipality-advances-public-hearing-modernization-with-microsoft-c.html" }, { "id": "nhs-property-uses-copilot-studio", "title": "Nhs Property uses Copilot Studio", "summary": "Power Apps is used to streamline field operations while agents built with Copilot Studio are enhancing customer support NHS Property Services (NHSPS) maintains properties for NHS, one of the largest healthcare networks in the world.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26033-nhs-property-services-ltd-power-apps", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/nhs-property-uses-copilot-studio.html" }, { "id": "chatgpt-business-neuro-drives-national-retail-wins-with-chatgpt-business", "title": "Neuro drives national retail wins with ChatGPT Business", "summary": "ChatGPT Business — \"ChatGPT acts like a second brain that fills the gaps.\" That support has changed how Neuro handles costly areas like regulatory and legal. \"We draft, refine, and stress-test contracts in ChatGPT before sending them to counsel,\" Chen says. \"I can’t Slack someone at 1 a.m., but I can drop an idea into ChatGPT, work it through, and wake up with clarity.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/neurogum", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/chatgpt-business-neuro-drives-national-retail-wins-with-chatgpt-business.html" }, { "id": "nancy-university-hospital-chru-nancy-university-hospital-harnesses-ai-as-a-catal", "title": "Nancy University Hospital harnesses AI as a catalyst for talent attraction with Microsoft 365 Copilot", "summary": "Nancy University Hospital Chru — CHRU Nancy deployed Microsoft 365 Copilot to a diverse group of users. The AI assistant, integrated into their Microsoft 365 environment, automates email drafting, document summarization, and presentation creation, adapting to each role’s needs and streamlining daily administrative tasks. With Microsoft 365 Copilot, teams save one to three hours per week, reduce cognitive load from repetitive tasks, and improve overall organization.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25869-nancy-university-hospital-chru-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/nancy-university-hospital-chru-nancy-university-hospital-harnesses-ai-as-a-catal.html" }, { "id": "nfp-power-automate-nfp-shifts-from-ai-that-assists-to-ai-that-executes", "title": "NFP shifts from AI that assists to AI that executes with Microsoft Copilot Cowork", "summary": "Nfp Power Automate — NFP uses Microsoft Copilot Cowork to move from AI that assists AI that executes, automating document-heavy insurance work under strong governance. With Microsoft Copilot Cowork, NFP gave employees an agent that does not just draft work but executes it, grounded in the company's own data and guided by a clear tool-selection framework. A single governance dashboard alone finished 100 hours of human work in minutes.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27422-nfp-power-automate", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/nfp-power-automate-nfp-shifts-from-ai-that-assists-to-ai-that-executes.html" }, { "id": "minnesotas-enterprise-translation-office-uses-chatgpt-to-bridge-language-gaps", "title": "Minnesota’s Enterprise Translation Office uses ChatGPT to bridge language gaps", "summary": "The ETO works to ensure equitable access to government information and resources for all, bridging linguistic gaps to ensure a stronger, more inclusive Minnesota. ## Using ChatGPT to improve accuracy, speed, and equity Government agencies have long made consistent efforts to provide translation services, but Minnesota, like many states, faces challenges. To address these issues, the ETO began using AI, incorporating ChatGPT as a key pillar of their solution to provide translation services faster, more accurately, and more equitably.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/state-of-minnesota", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/minnesotas-enterprise-translation-office-uses-chatgpt-to-bridge-language-gaps.html" }, { "id": "michael-morse-law-firm-mike-morse-law-firm-improves-security-fosters-efficiency-", "title": "Mike Morse Law Firm improves security, fosters efficiency with Microsoft 365 and Copilot", "summary": "Michael Morse Law Firm — The firm deployed Microsoft 365, using Microsoft 365 Copilot to draft legal documents without exposing clients’ data to the internet, and helped internal Copilot champions foster a culture of learning and AI adoption. The firm provisions new devices in 15 minutes versus 2 to 3 hours and creates training material faster.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23309-michael-morse-law-firm-microsoft-365", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/michael-morse-law-firm-mike-morse-law-firm-improves-security-fosters-efficiency-.html" }, { "id": "microsoft-and-checkout-com-unite-to-elevate-enterprise-payments-performance-and", "title": "Microsoft and Checkout.com unite to elevate enterprise payments performance and build trust in the digital", "summary": "Alliance will improve digital payments experiences and help prepare businesses for the rise of agentic commerce. Collaboration reflects a joint ambition to embed trust at the heart of today’s – and tomorrow’s – digital and agentic economy. Written by Microsoft reporter Published October 7, 2025 Category Retail New partnership combines Microsoft Azure’s global cloud footprint with Checkout.com’s AI-powered digital payments platform for faster, more secure payments for enterprises.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/microsoft-and-checkout-com-unite-to-elevate-enterprise-payments-performance", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/microsoft-and-checkout-com-unite-to-elevate-enterprise-payments-performance-and.html" }, { "id": "msc-microsoft-dynamics-365-sales-helps-msc-chart-a-smart-course", "title": "Microsoft Dynamics 365 Sales helps MSC chart a smart course", "summary": "MSC uses Microsoft Dynamics 365 Sales to unify customer data, automate sales activities, and deliver more personalized customer experiences worldwide. MSC’s rapid global growth required a scalable CRM that unified data, reduced manual effort, and maintained high quality customer service across 155 countries.", "agent": "Microsoft Copilot for Sales", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26119-msc-dynamics-365-sales", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/msc-microsoft-dynamics-365-sales-helps-msc-chart-a-smart-course.html" }, { "id": "microsoft-copilot-scales-ai-workflows-to-hundreds-of-millions-with", "title": "Microsoft Copilot scales AI workflows to hundreds of millions with Durable Task Scheduler", "summary": "Microsoft — Copilot’s rapid growth introduced complex, long-running AI workflows at massive scale, but fragmented retry logic and custom recovery made it difficult to ensure reliability and maintain engineering velocity. Microsoft Copilot standardized on Durable Task Scheduler in Azure Functions to provide a unified orchestration layer that automatically handles state, failure recovery, and replay for complex, multi-step AI workflows.", "agent": "Microsoft Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26635-microsoft-copilot-microsoft-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/microsoft-copilot-scales-ai-workflows-to-hundreds-of-millions-with.html" }, { "id": "mcknight-foundation-accelerates-its-mission-and-supports-community-partners-with", "title": "McKnight Foundation accelerates its mission and supports community partners with Microsoft 365 Copilot", "summary": "Mcknight Foundation — So far, McKnight has found that Microsoft 365 Copilot saves staff time, increases productivity, and frees space to focus on strategic priorities. So far, McKnight has found that Microsoft 365 Copilot saves staff time, increases productivity, and frees space to focus on strategic priorities.", "agent": "Microsoft 365 Copilot", "topic": "Media & Content", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18664-mcknight-foundation-microsoft-copilot-for-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/mcknight-foundation-accelerates-its-mission-and-supports-community-partners-with.html" }, { "id": "malteser-restores-health-and-dignity-to-those-in-need-with", "title": "Malteser restores health and dignity to those in need with Microsoft 365 Copilot", "summary": "Malteser rolled out Microsoft 365 Copilot, saving staff a significant amount of their time. Staff prompt the AI assistant to streamline administrative work, evaluate new projects, automate repetitive processes, and answer questions quickly.", "agent": "Microsoft 365 Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23067-malteser-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/malteser-restores-health-and-dignity-to-those-in-need-with.html" }, { "id": "mufg-aims-to-become-ai-native-with-openai", "title": "MUFG aims to become AI-native with OpenAI", "summary": "To advance that vision, MUFG is working with OpenAI to roll out ChatGPT Enterprise across Mitsubishi UFJ Bank and create new AI-powered customer experiences. Beginning in 2026, Mitsubishi UFJ Bank began a phased rollout of ChatGPT Enterprise so that approximately 35,000 employees could use it in their daily work, as MUFG continues its journey toward becoming an AI-native company. ## Building an AI-native foundation with OpenAI MUFG is building the systems, environments, and culture that make AI part of everyday work.", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/mufg", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/mufg-aims-to-become-ai-native-with-openai.html" }, { "id": "malta-information-technology-agency-mita-relieves-workload-pressures-and-saves-h", "title": "MITA relieves workload pressures and saves hundreds of hours with Copilot", "summary": "Malta Information Technology Agency — MITA used Microsoft Copilot to cut task completion time from hours to minutes across government departments while improving output quality. By adopting Microsoft Copilot and rolling it across government departments, MITA was able to reduce task completion time from hours to minutes across 12,500 government employees while transforming its own efficiency and work output quality.", "agent": "Microsoft Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27442-malta-information-technology-agency-microsoft-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/malta-information-technology-agency-mita-relieves-workload-pressures-and-saves-h.html" }, { "id": "lumen-technologies-inc-uses-github-copilot", "title": "Lumen Technologies Inc uses GitHub Copilot", "summary": "Lumen Technologies Inc — Working with Microsoft, Lumen sponsored a full developer population trial program for GitHub Copilot at its location in Bangalore, India, with nearly 600 engineers. Working with Microsoft, Lumen sponsored a full developer population trial program for GitHub Copilot at its location in Bangalore, India, with nearly 600 engineers. In addition to significant productivity gains, Copilot is supporting greater democratization of technology across Lumen and supporting potential financial benefits between $95 million and $300 million.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1769628185480172641-lumen-technologies-inc-azure-telecommunications-en-united-states", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/lumen-technologies-inc-uses-github-copilot.html" }, { "id": "london-stock-exchange-group-windows-london-stock-exchange-group-increases-produc", "title": "London Stock Exchange Group increases productivity with Windows 365", "summary": "London Stock Exchange Group Windows — Utilizing Windows 365, developers now have access to GitHub Copilot, enabling them to build code more effectively, securely and efficiently. LSEG sees increases in developer productivity with Windows 365 and GitHub Copilot.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19826-london-stock-exchange-group-windows-365", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/london-stock-exchange-group-windows-london-stock-exchange-group-increases-produc.html" }, { "id": "live-nations-agentic-enterprise-delivers-unforgettable-fan-experiences-from-plan", "title": "Live Nation’s Agentic Enterprise delivers unforgettable fan experiences from planning to showtime", "summary": "Discover how Live Nation uses Agentforce for tour planning, venue support, and festivals to help teams work faster and serve fans better. Live Nation’s Agentic Enterprise delivers unforgettable fan experiences from planning to showtime Discover how Live Nation uses Agentforce for tour planning, venue support, and festivals to help teams work faster and serve fans better.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/live-nation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/live-nations-agentic-enterprise-delivers-unforgettable-fan-experiences-from-plan.html" }, { "id": "live-nation-delivers-agentic-support-for-fans-across-its-venue", "title": "Live Nation delivers agentic support for fans across its venue platform", "summary": "Live Nation uses Agentforce and Data 360 to deliver venue-specific fan support across 120 venues and automate 300,000+ annual inquiries. Live Nation delivers agentic support for fans across its venue platform Live Nation uses Agentforce and Data 360 to deliver venue-specific fan support across 120 venues and automate 300,000+ annual inquiries.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/live-nation/agentic-venue-support", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/live-nation-delivers-agentic-support-for-fans-across-its-venue.html" }, { "id": "legoras-agentic-enterprise-keeps-them-competitive-with-faster-ai-innovation", "title": "Legora’s Agentic Enterprise keeps them competitive with faster AI innovation and smarter selling", "summary": "Legora uses Salesforce in Claude to speed AI innovation and bring live CRM context into Claude, helping employees create faster and sellers work smarter. Legora’s Agentic Enterprise keeps them competitive with faster AI innovation and smarter selling Legora uses Salesforce in Claude to speed AI innovation and bring live CRM context into Claude, helping employees create faster and sellers work smarter.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/legora", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/legoras-agentic-enterprise-keeps-them-competitive-with-faster-ai-innovation.html" }, { "id": "legora-removes-development-bottlenecks-with-its-headless-salesforce-deployment", "title": "Legora removes development bottlenecks with its headless Salesforce deployment", "summary": "Legora removes development bottlenecks with its headless Salesforce deployment Salesforce gives employees a governed data foundation to build AI skills across LLM models and innovate faster in the rapidly evolving legal AI market. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/legora/building-ai-skills", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/legora-removes-development-bottlenecks-with-its-headless-salesforce-deployment.html" }, { "id": "launching-sora-responsibly", "title": "Launching Sora responsibly", "summary": "All Sora videos also embed C2PA metadata—an industry-standard signature—and we maintain internal reverse-image and audio search tools that can trace videos back to Sora with high accuracy, building on successful systems from ChatGPT image generation and Sora 1. * **Consent-based likeness using characters.** Our goal is to place you in control of your likeness end-to-end with Sora characters. New parental controls in ChatGPT let parents manage whether teens can send and receive DMs, as well as select a non-personalized feed in the Sora app.", "agent": "ChatGPT", "topic": "Finance", "source": "Case study (OpenAI)", "url": "https://openai.com/index/launching-sora-responsibly", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/launching-sora-responsibly.html" }, { "id": "la-poste-empowers-the-employee-experience-with-microsoft-365-copilot", "title": "La Poste empowers the employee experience with Microsoft 365 Copilot", "summary": "La Poste is undertaking a large-scale digital transformation across its network of agencies and operations. Building on its experience with Microsoft 365, La Poste is now exploring the potential of Microsoft 365 Copilot in collaboration with its business experts. La Poste teams have identified relevant use cases across 15 key functions, sparking creativity, enhancing compliance with rules and processes, saving time, and contributing to employee well-being.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23613-la-poste-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/la-poste-empowers-the-employee-experience-with-microsoft-365-copilot.html" }, { "id": "line-man-wongnai-and-sierra-bringing-ai-to-southeast-asias", "title": "LINE MAN Wongnai and Sierra: bringing AI to Southeast Asia’s leading super-platform", "summary": "Discover how LINE MAN Wongnai partnered with Sierra to build a portfolio of AI agents spanning riders, merchants, and consumers, turning support into a growth engine across Thailand’s leading three-sided marketplace. A partnership built on more than one use case Agents for every side of the platform What’s next About LINE MAN Wongnai Industry Technology For millions of people across Thailand, LINE MAN Wongnai isn’t one platform, it’s several.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/line-man-wongnai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/line-man-wongnai-and-sierra-bringing-ai-to-southeast-asias.html" }, { "id": "loreal-l-oreal-speeds-service-with-ai-generated-replies-and-24-7-consumer-suppor", "title": "L'Oréal speeds service with AI-generated replies and 24/7 consumer support as an Agentic Enterprise", "summary": "Loreal — See how L'Oréal uses Agentforce to speed consumer care, assist advisors, provide 24/7 order updates, and deliver expert product support on demand. L'Oréal speeds service with AI-generated replies and 24/7 consumer support as an Agentic Enterprise See how L'Oréal uses Agentforce to speed consumer care, assist advisors, provide 24/7 order updates, and deliver expert product support on demand.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/loreal", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/loreal-l-oreal-speeds-service-with-ai-generated-replies-and-24-7-consumer-suppor.html" }, { "id": "loreal-l-oreal-makes-product-expertise-available-on-demand-with-agentforce", "title": "L'Oréal makes product expertise available on demand with Agentforce", "summary": "Loreal — See how L'Oréal uses Agentforce to provide 24/7 AirLight Pro troubleshooting, answer product questions, and connect consumers with advisors when needed. L'Oréal makes product expertise available on demand with Agentforce See how L'Oréal uses Agentforce to provide 24/7 AirLight Pro troubleshooting, answer product questions, and connect consumers with advisors when needed.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/loreal/agentic-product-expertise", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/loreal-l-oreal-makes-product-expertise-available-on-demand-with-agentforce.html" }, { "id": "kimley-horn-kimley-horn-brings-microsoft-365-copilot-to-aec-work", "title": "Kimley-Horn brings Microsoft 365 Copilot to AEC work", "summary": "Kimley Horn — Kimley-Horn uses Microsoft 365 Copilot to reduce AEC coordination friction and deliver trusted outcomes faster. Copilot reduced coordination drag with meeting summaries and rapid document comparison, helping engineers focus on analysis, risk, and design decisions. Kimley-Horn uses Microsoft 365 Copilot to reduce AEC coordination friction and deliver trusted outcomes faster.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26418-kimley-horn-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/kimley-horn-kimley-horn-brings-microsoft-365-copilot-to-aec-work.html" }, { "id": "kpn-amplifies-marketing-and-sales-productivity-with-microsoft-365-copilot", "title": "KPN amplifies marketing and sales productivity with Microsoft 365 Copilot for Sales", "summary": "KPN needed to streamline its marketing and sales processes to save time on routine tasks to improve lead quality and increase new business opportunities. KPN implemented Microsoft 365 Copilot for Sales with Saleforce.com to automate tasks and integrate CRM data in the flow of work. The implementation of Microsoft 365 Copilot for Sales has enabled KPN to increase user productivity, improve data quality, and enhance customer interactions, leading to more efficient sales processes and stronger customer relationships.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24202-kpn-microsoft-365-copilot-for-sales", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/kpn-amplifies-marketing-and-sales-productivity-with-microsoft-365-copilot.html" }, { "id": "jack-fertility-accelerates-trusted-fertility-guidance-with-agents-in-microsoft", "title": "Jack Fertility accelerates trusted fertility guidance with agents in Microsoft Copilot Studio", "summary": "Jack Fertility uses Microsoft Copilot Studio to provide private, trusted fertility guidance while accelerating agent development from weeks to days. Jack Fertility used Microsoft Copilot Studio to build Ask Jack, grounded in approved clinical and scientific sources.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27273-jack-fertility-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/jack-fertility-accelerates-trusted-fertility-guidance-with-agents-in-microsoft.html" }, { "id": "introducing-customerlake-the-agentic-cdp-embedded-in-databricks", "title": "Introducing CustomerLake: The Agentic CDP embedded in Databricks", "summary": "Profile Agents help marketers and data teams turn raw customer data into business-ready Customer 360 profiles, while Campaign Agents help build audiences, recommend next-best actions, activate across channels, and continuously optimize around business goals. CustomerLake brings Customer360, identity resolution, segmentation, activation, and personalization directly to the governed data and AI foundation enterprises already use, helping teams move faster without moving or duplicating sensitive data.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/blog/introducing-customerlake-agentic-cdp", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/introducing-customerlake-the-agentic-cdp-embedded-in-databricks.html" }, { "id": "locala-improving-ad-campaign-performance-for-clients-around-the-world", "title": "Improving ad campaign performance for clients around the world", "summary": "Locala leverages Databricks to build a strategic planning solution CUSTOMER STORY Improving ad campaign performance for clients around the world 1 person To develop a GenAI virtual assistant using Databricks Locala helps brands and agencies efficiently plan, activate and measure campaigns personalized to the local consumer. Databricks tools allowed Locala to automate workflows, manage data efficiently and experiment with advanced models, leading to improved performance and cost savings.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/locala", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/locala-improving-ad-campaign-performance-for-clients-around-the-world.html" }, { "id": "inpex-corporation-windows-11-inpex-digitalization-windows-11-boosts-operational-", "title": "INPEX Digitalization: Windows 11 boosts operational efficiency, MDM, and security", "summary": "Inpex Corporation Windows 11 — Some 650 Microsoft 365 Copilot licenses serve nearly 1/3 of our workforce, benefiting from Teams’ AI-generated notes, emails, and summarizations. INPEX began Windows 11 OS updates with Windows Autopilot in FY 2023, seeing enhanced endpoint security in most domestic offices by 2024.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23671-inpex-corporation-windows-11", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/inpex-corporation-windows-11-inpex-digitalization-windows-11-boosts-operational-.html" }, { "id": "international-institute-for-management-development-imd-imd-is-shaping-the-future", "title": "IMD is shaping the future of learning with Microsoft Azure and Microsoft 365", "summary": "International Institute For Management Development Imd — IMD used Microsoft Azure, Microsoft 365 Copilot and Microsoft Copilot Studio to roll out AI-backed tools such as chatbots, personalized learning paths and scalable education platforms.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22740-international-institute-for-management-development-imd-microsoft-365", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/international-institute-for-management-development-imd-imd-is-shaping-the-future.html" }, { "id": "icg-cuts-proposal-response-time-by-80-with-microsoft-365", "title": "ICG cuts proposal response time by 80% with Microsoft 365 Copilot", "summary": "In contrast, ICG consults with companies to build offsite industrialized construction lines.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23620-icg-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/icg-cuts-proposal-response-time-by-80-with-microsoft-365.html" }, { "id": "husch-blackwell-streamlines-legal-processes-with-microsoft-copilot-saving-lawyer", "title": "Husch Blackwell streamlines legal processes with Microsoft Copilot, saving lawyers 8,800 hours", "summary": "After implementing its new solution, Husch Blackwell saved thousands of hours, including 160 hours of writing attorney bios.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23240-husch-blackwell-microsoft-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/husch-blackwell-streamlines-legal-processes-with-microsoft-copilot-saving-lawyer.html" }, { "id": "social-media-company-ai-use-cases-for-high-speed-help-desk-how-this-ai-assistant", "title": "How this AI assistant gives social media company a ridiculously fast help desk", "summary": "Social Media Company Ai Use Cases For High Speed Help Desk — Social Media Company uses an agentic AI assistant to support its employees in seconds. The IT group uses an AI Assistant, powered by Moveworks, to support its employees in seconds, whether they need a new password, a software license, or a critical update. In fact, the top performing comms campaign reduced follow-on issues by 99 percent!", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/social-media-company-ai-use-cases-for-high-speed-help-desk", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/social-media-company-ai-use-cases-for-high-speed-help-desk-how-this-ai-assistant.html" }, { "id": "riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights-how-nonpr", "title": "How nonprofits can boost efficiency with AI-driven insights.", "summary": "Riley Childrens Foundation Boosts Fundraising With Ai Powered Insights — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/riley-childrens-foundation-boosts-fundraising-with-ai-powered-insights-how-nonpr.html" }, { "id": "speed-up-hr-with-ai-copilot-how-a-leading-network-infrastructure-provider-delive", "title": "How a leading network infrastructure provider delivers HR help at machine speed", "summary": "Speed Up Hr With Ai Copilot — Solution: Introducing an HR Assistant In November 2020, this leading network infrastructure provider launched a new AI solution. This Moveworks AI Assistant instantly resolves both HR and IT questions: Employees simply tell the AI what they need using conversational language, and the AI Assistant handles the rest. The challenge was that even with increased investments in portals, knowledge bases, and other tools of the trade, the company’s more than 25,000 employees still weren’t able to easily find information.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/speed-up-hr-with-ai-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/speed-up-hr-with-ai-copilot-how-a-leading-network-infrastructure-provider-delive.html" }, { "id": "zapier-how-zapier-transformed-core-marketing-processes-with-chatgpt-work", "title": "How Zapier transformed core marketing processes with ChatGPT Work", "summary": "At Zapier, the enterprise marketing team is using ChatGPT Work to build automated funnel optimization systems, enabling them to deliver more value to their sales team with less manual effort. “A single person looking at one dropped lead would take 35 to 45 minutes just to get a picture of what went wrong,” Ferrante says.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/zapier", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/zapier-how-zapier-transformed-core-marketing-processes-with-chatgpt-work.html" }, { "id": "webtoon-entertainment-how-webtoon-entertainment-built-agentic-workflows-with-lan", "title": "How Webtoon Entertainment built agentic workflows with LangGraph to scale story understanding", "summary": "Webtoon Entertainment — See how Webtoon is transforming storytelling with agent workflows built on LangGraph for content discovery to help marketing, transation, and recommendation teams. Company Announcements LangGraph Deployment How Webtoon Entertainment built agentic workflows with LangGraph to scale story understanding The LangChain Team May 19, 2025 4 min Go back to blog Create agents Create agents Share WEBTOON Entertainment (Nasdaq: WBTN ) is a global digital entertainment company transforming the future of storytelling.", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-webtoon", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/webtoon-entertainment-how-webtoon-entertainment-built-agentic-workflows-with-lan.html" }, { "id": "how-vizient-empowers-healthcare-providers-with-reliable-genai-insights-using", "title": "How Vizient empowers healthcare providers with reliable GenAI insights using LangGraph and LangSmith", "summary": "See how they used LangGraph and LangSmith for multi-agent system reliability and prompt management. Each agent had been designed to handle a specific task, such as analyzing historical data or generating visualizations. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "Azure OpenAI", "topic": "DevOps & Infra", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-vizient", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-vizient-empowers-healthcare-providers-with-reliable-genai-insights-using.html" }, { "id": "tempo-how-tempo-used-a-slack-first-ai-strategy-to-close-every", "title": "How Tempo Used a Slack-First AI Strategy to Close Every Quarter With Ease", "summary": "See how Tempo used Salesforce, Agentforce and Slack-first AI agents to clean pipeline data, speed up the Revenue Operations team, and make quarter-end closes effortless. How Tempo Used a Slack-First AI Strategy to Close Every Quarter With Ease See how Tempo used Salesforce, Agentforce and Slack-first AI agents to clean pipeline data, speed up the Revenue Operations team, and make quarter-end closes effortless.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/tempo", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tempo-how-tempo-used-a-slack-first-ai-strategy-to-close-every.html" }, { "id": "sutter-health-how-sutter-health-is-scaling-chronic-care-with-ai", "title": "How Sutter Health is scaling chronic care with AI.", "summary": "How Sutter Health launched an AI agent in their virtual chronic disease management program—and what they learned along the way. Industry Healthcare In this webinar, Sutter Health VP of Population Health Jonathan Wilt shares how the health system deployed AI agents within SutterSync, their virtual chronic disease management program, to handle device troubleshooting and patient support at scale. With 25 hospitals and over 3.5 million patients across Northern California, Sutter’s experience offers a practical blueprint for health systems ready to bring AI into patient engagement.", "agent": "Sierra", "topic": "Business & Startups", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/sutter-health", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/sutter-health-how-sutter-health-is-scaling-chronic-care-with-ai.html" }, { "id": "how-squad-runs-coordinated-ai-agents-inside-your-repository", "title": "How Squad runs coordinated AI agents inside your repository", "summary": "People spend hours building orchestration layers, wiring up frameworks, and configuring vector databases before they can delegate a single task. [Squad](https://github.com/bradygaster/squad), an open source project built on GitHub Copilot, initializes a preconfigured AI team directly inside your repository. These patterns move the architecture away from “black box” behavior toward something inspectable and predictable at the repository level. ### 1.", "agent": "GitHub Copilot", "topic": "Customer Support", "source": "Blog (GitHub)", "url": "https://github.blog/ai-and-ml/github-copilot/how-squad-runs-coordinated-ai-agents-inside-your-repository", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-squad-runs-coordinated-ai-agents-inside-your-repository.html" }, { "id": "servicenow-how-servicenow-uses-langsmith-to-get-visibility-into-its-customer", "title": "How ServiceNow uses LangSmith to get visibility into its customer success agents", "summary": "See how ServiceNow uses LangChain's LangSmith to monitor and optimize AI customer success agents, gaining critical visibility into agent performance and interactions. Tackling agent fragmentation At ServiceNow, agents were deployed across multiple parts of the platform without a single source of truth or unified orchestration layer. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "LangChain", "topic": "Customer Support", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-servicenow", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/servicenow-how-servicenow-uses-langsmith-to-get-visibility-into-its-customer.html" }, { "id": "sentry-how-sentry-built-end-to-end-bug-fixing-with-claude-managed-agents", "title": "How Sentry built end-to-end bug fixing with Claude Managed Agents", "summary": "Sentry — Read the case study to see how they build with Claude Managed Agents. Their AI debugging agent, Seer, already used Claude to identify root causes accurately.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/sentry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Claude Code.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/sentry-how-sentry-built-end-to-end-bug-fixing-with-claude-managed-agents.html" }, { "id": "agentforce-for-events-agent-how-salesforce-built-agentic-support-to-help-dreamfo", "title": "How Salesforce built agentic support to help Dreamforce attendees curate one-of-a-kind experiences.", "summary": "Agentforce For Events Agent — How Salesforce built agentic support to help Dreamforce attendees curate one-of-a-kind experiences. Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-events-agent/implementation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentforce-for-events-agent-how-salesforce-built-agentic-support-to-help-dreamfo.html" }, { "id": "how-national-broadband-access-closes-the-digital-divide-uses-agentforce", "title": "How National Broadband Access Closes The Digital Divide uses Agentforce", "summary": "How National Broadband Access Closes The Digital Divide — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/how-national-broadband-access-closes-the-digital-divide", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-national-broadband-access-closes-the-digital-divide-uses-agentforce.html" }, { "id": "how-i-used-github-copilot-chat-to-build-a-reactjs", "title": "How I used GitHub Copilot Chat to build a ReactJS gallery prototype", "summary": "GitHub Copilot Chat can help developers create prototypes, understand code, make UI changes, troubleshoot errors, make code more accessible, and generate unit tests. Especially for junior developers looking to upskill, or those in the learning phase of diving into a new framework, GitHub Copilot Chat can be such a valuable tool to have in your back pocket. The video below illustrates the suggestions it provided around using tabindex, aria attributes, and handling keydown events.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/developer-skills/github/how-i-used-github-copilot-chat-to-build-a-reactjs-gallery-prototype", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-i-used-github-copilot-chat-to-build-a-reactjs.html" }, { "id": "fifa-how-fifa-kept-the-fifa-world-cup-2026-workforce-connected", "title": "How FIFA kept the FIFA World Cup 2026 workforce connected with Slack", "summary": "See how FIFA used Slack to coordinate tournament operations during the World Cup 2026 and is expanding workforce management for the Women's World Cup 2027. How FIFA kept the FIFA World Cup 2026™ workforce connected with Slack See how FIFA used Slack to coordinate tournament operations during the World Cup 2026 and is expanding workforce management for the Women's World Cup 2027.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fifa/rewards-recognition-collaboration", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/fifa-how-fifa-kept-the-fifa-world-cup-2026-workforce-connected.html" }, { "id": "neuraflash-tom-hebner-interview-how-engine-and-neuraflash-delivered-a-human-cent", "title": "How Engine and NeuraFlash delivered a human-centric voice agent to scale service", "summary": "Neuraflash Tom Hebner Interview — Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/neuraflash-tom-hebner-interview", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/neuraflash-tom-hebner-interview-how-engine-and-neuraflash-delivered-a-human-cent.html" }, { "id": "how-doordash-is-scaling-ai-to-empower-employees-to-build", "title": "How DoorDash is scaling AI to empower employees to build, learn, and innovate faster", "summary": "Third, we’re exploring where AI agents can take on tasks in a smart, trusted way. For the HR team specifically, we’re still early in our agents journey, especially around core people workflows. OpenAI APIs also power DoorDash’s customer service platform which serves 3 million chats per month, as well as internal workflows for review moderation and support._", "agent": "ChatGPT", "topic": "Customer Support", "source": "Case study (OpenAI)", "url": "https://openai.com/index/doordash-mariana-garavaglia", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-doordash-is-scaling-ai-to-empower-employees-to-build.html" }, { "id": "langgraph-how-docentpro-built-a-multi-agent-travel-companion-with-langgraph", "title": "How DocentPro Built a Multi-Agent Travel Companion with LangGraph", "summary": "To solve that, they built a modular multi-agent system using LangGraph and LangSmith, blending the creativity of LLMs with the precision of deterministic logic, and designing reusable agents that work across trip planning and real-time conversation. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-docentpro", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/langgraph-how-docentpro-built-a-multi-agent-travel-companion-with-langgraph.html" }, { "id": "how-databricks-scaled-support-with-extreme-automation-how-databricks-scaled-supp", "title": "How Databricks Scaled Support with Agentic AI", "summary": "How Databricks Scaled Support With Extreme Automation — Result Databricks’ AI Assistant, R2DB, deflects a significant share of requests, automates routine workflows, and delivers material hiring cost avoidance — while improving the employee experience. Looking forward Databricks is extending its automation strategy beyond ticket resolution — using the Moveworks Agentic AI platform, including its Enterprise Search capabilities, to help employees find knowledge, policies, and answers instantly.", "agent": "Moveworks", "topic": "Customer Support", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/how-databricks-scaled-support-with-extreme-automation", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-databricks-scaled-support-with-extreme-automation-how-databricks-scaled-supp.html" }, { "id": "how-captide-is-redefining-equity-research-with-agentic-workflows-running", "title": "How Captide is redefining equity research with agentic workflows running on LangGraph Platform", "summary": "Learn how Captide automates financial analysis with AI agents on LangGraph Platform, extracting insights from regulatory filings for custom datasets. Related content Case Studies How Workday Built an Enterprise-Scale AI Agent Platform with LangGraph and LangSmith Sofia Sulikowski November 10, 2026 4 min Observability & Evals LangSmith What Is Eval-Driven Development?", "agent": "LangChain", "topic": "Sales & Marketing", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/how-captide-is-redefining-equity-research-with-agentic-workflows-built-on-langgraph-and-langsmith", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/how-captide-is-redefining-equity-research-with-agentic-workflows-running.html" }, { "id": "canva-how-canva-uses-ai-agents-to-redesign-go-to-market-work", "title": "How Canva uses AI agents to redesign go-to-market work", "summary": "How Canva uses AI agents to redesign go-to-market work We spoke with Rob Giglio (Chief Customer Officer), Jess Chiew (GTM Strategy & Operations), and Michael Denari (Global Head of IT) about how AI and agents are being used across Canva’s go-to-market teams and internal systems. The GTM AI roadmap was shaped using two complementary lenses: AI use cases were only prioritised where these views aligned, and each one needed a clear, near-term payoff — whether that was time saved, faster deal cycles, quicker onboarding, or better prioritisation. 4.", "agent": "Relevance AI", "topic": "Sales & Marketing", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/canva", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/canva-how-canva-uses-ai-agents-to-redesign-go-to-market-work.html" }, { "id": "greenlane-how-agentforce-is-building-driver-support-for-greenlane-with-98", "title": "How Agentforce Is Building Driver Support For Greenlane With 98% AI Response Capability", "summary": "Greenlane — Build and customize your Agentforce and Customer 360 with the Salesforce Platform. Connect with agents, apps, and experts that help you build, launch, and grow your business.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/greenlane", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/greenlane-how-agentforce-is-building-driver-support-for-greenlane-with-98.html" }, { "id": "chatgpt-helping-a-small-business-go-big-with-chatgpt", "title": "Helping a small business go big with ChatGPT", "summary": "Before ChatGPT I didn’t think they were feasible. They now use ChatGPT to create marketing plans, social strategies, and client reports, along with tour schedules and equipment inventory reports. What would normally take us two weeks, we have done in a morning.” —Derek Guetter, ATV Big Air Tour ## Sound engineering Show me the best way to set up my speakers onstage for a 250 ft wide covered grandstand.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/growing-atv-big-air-tour", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/chatgpt-helping-a-small-business-go-big-with-chatgpt.html" }, { "id": "hm-courts-and-tribunals-hm-courts-tribunals-service-elevates-devops-with-kainos-", "title": "HM Courts & Tribunals Service elevates DevOps with Kainos and Microsoft Azure", "summary": "Hm Courts And Tribunals — Since rolling out the solution, an average of 74 percent of Platform Operations service-desk demand has been handled autonomously by the agent assisting developers, with only 13 percent of requests reaching the Platform Operations service desk. Since rolling out the solution, an average of 74 percent of Platform Operations service-desk demand has been handled autonomously by the agent assisting developers, with only 13 percent of requests reaching the Platform Operations service desk.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25389-hm-courts-and-tribunals-service-azure-ai-foundry", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/hm-courts-and-tribunals-hm-courts-tribunals-service-elevates-devops-with-kainos-.html" }, { "id": "graebel-drives-growth-and-automation-through-ai-innovation-on-dynamics", "title": "Graebel drives growth and automation through AI innovation on Dynamics 365, Power Platform, and Copilot Studio", "summary": "Graebel modernizes finance with Dynamics 365, Power Platform, and Copilot Studio—using AI agents to automate invoices, unify data, and scale globally. Graebel modernized on Dynamics 365 Finance and expanded with Power Platform and Copilot Studio, using AI agents to automate invoice processing, knowledge retrieval, and legacy system tasks.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26190-graebel-dynamics-365-finance", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/graebel-drives-growth-and-automation-through-ai-innovation-on-dynamics.html" }, { "id": "globo-s-strategic-adoption-of-microsoft-365-copilot-is-driving-continuous", "title": "Globo's strategic adoption of Microsoft 365 Copilot is driving continuous innovation", "summary": "Globo was looking for solutions to keep up with innovation and efficiency in a market that is constantly evolving – something that would increase employee productivity without compromising quality, which is essential in its creative and dynamic environment. Globo adopted Microsoft 365 Copilot to increase employee productivity and efficiency, integrating artificial intelligence into the company’s daily operations and promoting a culture of continuous innovation.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23483-globo-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/globo-s-strategic-adoption-of-microsoft-365-copilot-is-driving-continuous.html" }, { "id": "generali-boosts-developers-velocity-and-productivity-with-github-copilot", "title": "Generali boosts developers’ velocity and productivity with GitHub Copilot", "summary": "Generali worked collaboratively with Microsoft and deployed GitHub Copilot to support its robust team of developers. Generali, one of the largest insurance and asset management groups worldwide, operates in 50 countries with over 70 million customers.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24455-generali-github-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/generali-boosts-developers-velocity-and-productivity-with-github-copilot.html" }, { "id": "gvb-boosts-customer-service-for-its-5-000-staff-with-dynamics", "title": "GVB boosts customer service for its 5,000+ staff with Dynamics 365 Contact Center", "summary": "GVB used Dynamics 365 Contact Center to bring voice, knowledge resources, and quality monitoring into one system.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25298-gvb-dynamics-365", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/gvb-boosts-customer-service-for-its-5-000-staff-with-dynamics.html" }, { "id": "get-ai-runs-its-business-on-agents-built-with-microsoft", "title": "GET AI runs its business on agents built with Microsoft Copilot Studio", "summary": "GET AI uses Microsoft Copilot Studio agents across its business, proving AI in production before guiding customers—accelerating intake, boosting productivity, and strengthening governance.", "agent": "Copilot Studio", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27280-get-ai-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/get-ai-runs-its-business-on-agents-built-with-microsoft.html" }, { "id": "ece-group-from-shopping-center-pioneer-to-ai-trailblazer-ece-counts-on", "title": "From shopping center pioneer to AI trailblazer: ECE counts on Microsoft 365 Copilot", "summary": "The ECE Group offers asset and investment management, project development, and other real estate services internationally. Thanks to Microsoft 365 Copilot, employees can now quickly and easily search the entire company's knowledge base. Around 70 percent of participants in the pilot phase want to continue using Microsoft 365 Copilot.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23971-ece-group-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ece-group-from-shopping-center-pioneer-to-ai-trailblazer-ece-counts-on.html" }, { "id": "terra-mater-from-idea-to-orbit-terra-mater-studios-builds-hera-ai", "title": "From idea to orbit: Terra Mater Studios builds Hera AI companion with Azure data, AI", "summary": "Terra Mater — With Azure AI Foundry, Azure Cosmos DB, and Azure Container Apps, the team built a secure multimodal conversational agent that understands, retrieves, and responds to real-time mission data from ESA’s Hera space probe—live from space. Hera now speaks more than 20 languages with thousands globally, adapting to learners and experts, translating telemetry.", "agent": "Azure OpenAI", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24004-terra-mater-studios-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/terra-mater-from-idea-to-orbit-terra-mater-studios-builds-hera-ai.html" }, { "id": "from-data-to-decisions-how-lseg-is-scaling-trusted-ai", "title": "From data to decisions: how LSEG is scaling trusted AI", "summary": "“We could improve how we operate internally while helping customers use our data in the environments where they already work.” LSEG deployed ChatGPT Enterprise and OpenAI APIs across the organization, enabling thousands of employees globally within weeks. That mindset shift is profound.” —Max Grigoryev, Group Director AI, LSEG ## Results at a glance Employees reported positive feedback on the accuracy of ChatGPT for complex tasks, with clear time savings driven by faster, high-quality outputs and reduced manual effort.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/lseg", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/from-data-to-decisions-how-lseg-is-scaling-trusted-ai.html" }, { "id": "fisher-and-paykel-fisher-paykel-resolves-more-appliance-issues-with-agentforce", "title": "Fisher & Paykel resolves more appliance issues with Agentforce", "summary": "Fisher And Paykel — Learn how Fisher & Paykel uses Agentforce to scale premium customer support with AI-powered troubleshooting, self-service, and faster resolutions. Fisher & Paykel resolves more appliance issues with Agentforce Learn how Fisher & Paykel uses Agentforce to scale premium customer support with AI-powered troubleshooting, self-service, and faster resolutions.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fisher-and-paykel/agentic-self-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/fisher-and-paykel-fisher-paykel-resolves-more-appliance-issues-with-agentforce.html" }, { "id": "fisher-and-paykel-fisher-paykel-helps-technicians-arrive-repair-ready-with-agent", "title": "Fisher & Paykel helps technicians arrive repair-ready with Agentforce", "summary": "Fisher And Paykel — See how Fisher & Paykel uses Agentforce to equip field technicians with AI guidance, improve first-time fixes, and reduce repeat service visits. Fisher & Paykel helps technicians arrive repair-ready with Agentforce See how Fisher & Paykel uses Agentforce to equip field technicians with AI guidance, improve first-time fixes, and reduce repeat service visits.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fisher-and-paykel/agentic-field-service-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/fisher-and-paykel-fisher-paykel-helps-technicians-arrive-repair-ready-with-agent.html" }, { "id": "fisher-and-paykel-fisher-paykel-gives-reps-instant-appliance-expertise-with-agen", "title": "Fisher & Paykel gives reps instant appliance expertise with Agentforce", "summary": "Fisher And Paykel — Learn how Fisher & Paykel uses Agentforce to give service reps AI-powered insights, reduce hold times, and deliver faster, more confident support. Fisher & Paykel gives reps instant appliance expertise with Agentforce Learn how Fisher & Paykel uses Agentforce to give service reps AI-powered insights, reduce hold times, and deliver faster, more confident support.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fisher-and-paykel/agentic-service-rep-assistance", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/fisher-and-paykel-fisher-paykel-gives-reps-instant-appliance-expertise-with-agen.html" }, { "id": "fifa-world-cup-2026-media-access-made-easier-with-agentforce", "title": "FIFA World Cup 2026 media access made easier with Agentforce", "summary": "FIFA uses Agentforce to automate media accreditation, answer journalists' questions 24/7, and lay the foundation for personalized fan experiences. FIFA World Cup 2026™ media access made easier with Agentforce FIFA uses Agentforce to automate media accreditation, answer journalists' questions 24/7, and lay the foundation for personalized fan experiences.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/fifa/agentic-media-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/fifa-world-cup-2026-media-access-made-easier-with-agentforce.html" }, { "id": "equinox-brings-concierge-level-service-into-their-app-with-agentforce", "title": "Equinox brings concierge-level service into their app with Agentforce", "summary": "Equinox uses Agentforce to deliver concierge-style support in the Equinox+ app, helping members get answers faster through natural conversation. Equinox brings concierge-level service into their app with Agentforce Equinox uses Agentforce to deliver concierge-style support in the Equinox+ app, helping members get answers faster through natural conversation.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/equinox/agentic-concierge-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/equinox-brings-concierge-level-service-into-their-app-with-agentforce.html" }, { "id": "enterprise-ready-trust-and-safety", "title": "Enterprise-ready trust and safety", "summary": "And with Einstein Copilot Studio, companies can build and tailor AI assistants to accomplish specific sales, service, marketing, commerce, and IT tasks.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/salesforce", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/enterprise-ready-trust-and-safety.html" }, { "id": "gen-ai-enterprise-ai-in-action", "title": "Enterprise AI in action", "summary": "Gen Ai — Explore Databricks products Build, deploy and govern powerful AI agents — all in one place. Free GenAI training Learn generative AI basics in 2 hours — then earn a Databricks certificate to showcase your skills.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/gen-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/gen-ai-enterprise-ai-in-action.html" }, { "id": "engine-accelerates-ai-agent-development-on-the-salesforce-platform", "title": "Engine accelerates AI agent development on the Salesforce Platform", "summary": "Engine — Agentforce combines developer tools like Builder, Apex, and Vibes so teams can design, test, and deploy in one system — cutting delivery from months to days. Engine accelerates AI agent development on the Salesforce Platform Agentforce combines developer tools like Builder, Apex, and Vibes so teams can design, test, and deploy in one system — cutting delivery from months to days.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/engine/building-ai-agents", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/engine-accelerates-ai-agent-development-on-the-salesforce-platform.html" }, { "id": "kvl-bauconsult-efficient-project-management-kvl-group-counts-on-microsoft-365-co", "title": "Efficient project management: KVL Group counts on Microsoft 365 Copilot", "summary": "Kvl Bauconsult — In collaboration with QualityHosting, KVL introduced Microsoft 365 Copilot, taking its project management to the next level. With Microsoft 365 Copilot, KVL employees can now delve deeper into projects faster and in the same amount of time.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24328-kvl-bauconsult-microsoft-teams", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/kvl-bauconsult-efficient-project-management-kvl-group-counts-on-microsoft-365-co.html" }, { "id": "ey-harnesses-agentic-ai-via-copilot-to-empower-employees-elevate", "title": "EY harnesses agentic AI via Copilot to empower employees, elevate client success", "summary": "EY deployed Microsoft 365 Copilot to more than 150,000 employees worldwide. Then, with Copilot Studio, employees learned to build their own agents to accelerate productivity.", "agent": "Copilot Studio", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25662-ey-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ey-harnesses-agentic-ai-via-copilot-to-empower-employees-elevate.html" }, { "id": "discovery-trust-educators-reclaim-their-weekends-using-microsoft-365-copilot", "title": "Discovery Trust educators reclaim their weekends using Microsoft 365 Copilot", "summary": "Discovery Trust — The trust strategically deployed Microsoft 365 Copilot, first to school leaders, then teachers. Discovery Trust educators reclaim their weekends with Microsoft 365 Copilot, estimating 4,500 hours reclaimed annually across 20 schools Discovery Trust's educators were drowning in paperwork, taking work home on weekends and evenings while trying to support students facing profound learning disabilities, language barriers, and difficult home situations.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25921-discovery-trust-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/discovery-trust-educators-reclaim-their-weekends-using-microsoft-365-copilot.html" }, { "id": "digital-wings-how-frontier-s-ai-agent-increases-the-nps", "title": "Digital wings: How Frontier's AI agent increases the NPS", "summary": "Discover how Frontier's AI Web Agent transformed interactions, leading to a cost-efficient contact center, and elevated contact resolution rates. Digital wings: How Frontier's AI agent increases the NPS Frontier Airlines is an ultra-low-cost carrier serving approximately 120 destinations across the U.S., Caribbean, Mexico, and Central America.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/frontier-airlines", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/digital-wings-how-frontier-s-ai-agent-increases-the-nps.html" }, { "id": "empolis-democratizing-knowledge-with-an-innovative-virtual-assistant-using-aws-w", "title": "Democratizing Knowledge with an Innovative Virtual Assistant Using AWS with Empolis", "summary": "Using AWS and collaborating with its customer KUKA, artificial intelligence (AI) software company Empolis created a prototype of a generative AI virtual assistant that can help companies streamline information retrieval.", "agent": "Amazon Bedrock", "topic": "Customer Support", "source": "Case study (AWS)", "url": "https://aws.amazon.com/solutions/case-studies/empolis", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Amazon Bedrock.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/empolis-democratizing-knowledge-with-an-innovative-virtual-assistant-using-aws-w.html" }, { "id": "demandbase-boosts-operational-efficiency-with-ai-powered-insights-from-momentum", "title": "Demandbase boosts operational efficiency with AI-powered insights from Momentum", "summary": "Learn how Demandbase uses Momentum from Salesforce to eliminate manual data entry, proactively flag account risks, and empower teams with AI-powered insights. Demandbase boosts operational efficiency with AI-powered insights from Momentum Learn how Demandbase uses Momentum from Salesforce to eliminate manual data entry, proactively flag account risks, and empower teams with AI-powered insights.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/demandbase", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/demandbase-boosts-operational-efficiency-with-ai-powered-insights-from-momentum.html" }, { "id": "chatgpt-data-driven-beauty-how-the-estee-lauder-companies-unlocks-insights-with", "title": "Data-driven beauty: How The Estée Lauder Companies unlocks insights with ChatGPT", "summary": "“When OpenAI came out with ChatGPT, we asked employees to tell us how they would use it,” says Raheel Khan, SVP of Foresight and Growth Intelligence at ELC. “Over one thousand people submitted ideas.” This interest led ELC to establish their GPT Lab: A cross-functional group empowered to experiment and develop business solutions—“custom GPTs”—with ChatGPT.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/estee-lauder", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/chatgpt-data-driven-beauty-how-the-estee-lauder-companies-unlocks-insights-with.html" }, { "id": "darktrace-wins-microsoft-uks-partner-of-the-year-award-2024", "title": "Darktrace wins Microsoft UK’s Partner of the Year Award 2024", "summary": "Its tools are fully compatible with Microsoft Copilot for Security , thereby enabling companies to interrogate Darktrace’s rich security data using natural language processing. Written by Matt Wall Published June 27, 2024 Category Security Darktrace, the cybersecurity company that uses AI to detect and respond to cyber-attacks, has won Microsoft UK’s Partner of the Year Award 2024.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/darktrace-wins-microsoft-uks-partner-of-the-year-award-2024", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/darktrace-wins-microsoft-uks-partner-of-the-year-award-2024.html" }, { "id": "dla-pipers-journey-with-microsoft-365-copilot-is-a-blueprint", "title": "DLA Piper’s journey with Microsoft 365 Copilot is a blueprint for legal innovation", "summary": "DLA Piper chose Microsoft 365 Copilot, an AI-powered tool that works with Microsoft 365 applications, to streamline document creation, optimize workflows, enhance productivity, and automate routine tasks, all while maintaining robust data security. Microsoft 365 Copilot boosted productivity for operational and administrative teams, saving up to 36 hours weekly on content generation and data analysis.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19584-dla-piper-microsoft-365-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/dla-pipers-journey-with-microsoft-365-copilot-is-a-blueprint.html" }, { "id": "dairy-farmers-of-america-dfa-drives-efficiency-for-nearly-5-500-family-dairy-far", "title": "DFA drives efficiency for nearly 5,500 family dairy farms and about 19,000 employees using Copilot", "summary": "Global dairy cooperative, Dairy Farmers of America (DFA), wanted to help its employees drive productivity and save time by deploying new AI tools. DFA used Microsoft 365 Copilot to help employees save time and connect better with customers. Dairy Farmers of America (DFA) deployed Microsoft 365 Copilot with employees reporting significant time savings on routine tasks—some as high as 20 hours per month.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19922-dairy-farmers-of-america-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/dairy-farmers-of-america-dfa-drives-efficiency-for-nearly-5-500-family-dairy-far.html" }, { "id": "crowe-brings-audit-ready-ai-to-lease-accounting-with-copilot-studio", "title": "Crowe brings audit-ready AI to lease accounting with Copilot Studio and Azure", "summary": "Crowe built a lease audit AI agent on the Microsoft AI stack—Azure for document understanding and retrieval, plus Copilot Studio and Power Apps to operationalize workflows and integrations with speed to value.", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26359-crowe-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/crowe-brings-audit-ready-ai-to-lease-accounting-with-copilot-studio.html" }, { "id": "crocs-agentic-enterprise-enables-fun-shopping-smart-marketing-and-ai-powered", "title": "Crocs’ Agentic Enterprise enables fun shopping, smart marketing, and AI-powered commerce", "summary": "Discover how Crocs built Rivet with Agentforce, unified commerce and marketing, and laid the foundation for Agentforce Voice. Crocs’ Agentic Enterprise enables fun shopping, smart marketing, and AI-powered commerce Discover how Crocs built Rivet with Agentforce, unified commerce and marketing, and laid the foundation for Agentforce Voice.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/crocs", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/crocs-agentic-enterprise-enables-fun-shopping-smart-marketing-and-ai-powered.html" }, { "id": "crocs-guides-shoppers-from-discovery-to-support-with-agentforce", "title": "Crocs guides shoppers from discovery to support with Agentforce", "summary": "See how Crocs uses Agentforce to deliver conversational shopping and customer support, helping shoppers find products, resolve issues, and buy with confidence. Crocs guides shoppers from discovery to support with Agentforce See how Crocs uses Agentforce to deliver conversational shopping and customer support, helping shoppers find products, resolve issues, and buy with confidence.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/crocs/service-shopping-superagent", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/crocs-guides-shoppers-from-discovery-to-support-with-agentforce.html" }, { "id": "crocs-boosts-digital-sales-with-the-1-agentic-crm", "title": "Crocs boosts digital sales with the #1 Agentic CRM", "summary": "Crocs uses Commerce Cloud and Marketing Cloud to connect every customer interaction, powering more relevant journeys and digital growth. Crocs boosts digital sales with the #1 Agentic CRM Crocs uses Commerce Cloud and Marketing Cloud to connect every customer interaction, powering more relevant journeys and digital growth.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/crocs/agentic-commerce-marketing", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/crocs-boosts-digital-sales-with-the-1-agentic-crm.html" }, { "id": "codex-creating-new-simulations-of-black-holes-with-codex", "title": "Creating new simulations of black holes with Codex", "summary": "“And that is just a computationally intractable problem.” CK uses Codex to find new numerical algorithms that can help him create faster, more stable simulations by implementing an agent skill he wrote. CK, a professor at the University of Arizona, has been studying black holes for over 20 years.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/creating-new-simulations-black-holes", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/codex-creating-new-simulations-of-black-holes-with-codex.html" }, { "id": "cooper-university-health-care-enhances-patient-care-with-microsoft-dragon", "title": "Cooper University Health Care enhances patient care with Microsoft Dragon Copilot", "summary": "Cooper University Health Care uses Microsoft Dragon Copilot to reduce burnout, improve documentation, and restore human connection in patient care. Cooper implemented Microsoft Dragon Copilot, an AI assistant for clinical workflow and integrated with their Epic EHR that streamlines documentation, automates tasks, and surfaces information, boosting efficiency, satisfaction, and patient care. Clinicians at Cooper report saving more than 4 minutes per patient on documentation time*, experiencing less burnout, and engaging more meaningfully with patients.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25565-cooper-university-health-care-microsoft-dragon-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/cooper-university-health-care-enhances-patient-care-with-microsoft-dragon.html" }, { "id": "commercial-bank-of-dubai-boosts-ai-literacy-and-productivity-with", "title": "Commercial Bank of Dubai boosts AI literacy and productivity with Microsoft 365 Copilot, saving 39,000 hours", "summary": "Commercial Bank Of Dubai — CBD used Microsoft 365 Copilot to democratize AI, streamline tasks, and foster innovation. CBD saves 39,000 hours per year, streamlining workflows, improving collaboration and employee experience, and expanding AI literacy across teams.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24341-commercial-bank-of-dubai-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/commercial-bank-of-dubai-boosts-ai-literacy-and-productivity-with.html" }, { "id": "coca-cola-andina-coca-cola-andina-modernizes-hr-operations-with-ai-powered-agent", "title": "Coca-Cola Andina modernizes HR operations with AI-powered agent on Microsoft Copilot Studio", "summary": "Coca Cola Andina — Microsoft Copilot Studio was used to create an agent that streamlines the HR channel. The agent is used actively by over 300 employees.", "agent": "Copilot Studio", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26256-coca-cola-andina-microsoft-copilot-studio", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/coca-cola-andina-coca-cola-andina-modernizes-hr-operations-with-ai-powered-agent.html" }, { "id": "citadele-banka-cuts-service-wait-times-to-under-5-seconds", "title": "Citadele Banka cuts service wait times to under 5 seconds with Microsoft 365 Copilot and Azure AI", "summary": "Citadele Banka cut customer chat response times to under 5 seconds and quadrupled monthly document processing within a year with Copilot and Azure. Citadele Banka wanted to improve efficiency by reducing manual workload, automating repetitive operational tasks, and enabling its people to access standardized answers based on internal knowledge.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27078-citadele-banka-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/citadele-banka-cuts-service-wait-times-to-under-5-seconds.html" }, { "id": "choco-automates-food-distribution-with-ai-agents", "title": "Choco automates food distribution with AI agents", "summary": "That knowledge lived in the heads of order desk reps, and we needed to encode it into inference layers that resolve ambiguity at the point of order capture.\" —Narbeh Mirzaei, VP Engineering With the emergence of production-ready LLMs, Choco saw an opportunity to move beyond workflow software and build AI systems capable of executing work directly.", "agent": "OpenAI", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/choco", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/choco-automates-food-distribution-with-ai-agents.html" }, { "id": "charm-industrial-accelerates-carbon-removal-operations-with-claude", "title": "Charm Industrial accelerates carbon removal operations with Claude", "summary": "Charm Industrial cut carbon credit verification from months to days. Read the case study to see how they build on the Claude Platform.", "agent": "Claude", "topic": "Customer Support", "source": "Case study (Anthropic)", "url": "https://claude.com/customers/charm-industrial", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Claude.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/charm-industrial-accelerates-carbon-removal-operations-with-claude.html" }, { "id": "cemex-accelerates-executive-decisions-in-under-5-seconds-with-microsoft", "title": "Cemex accelerates executive decisions in under 5 seconds with Microsoft AI", "summary": "Cemex uses Microsoft AI solutions to deliver near real-time LUCA Bot insights—helping leaders act faster across regions, plants, and business units. Cemex built LUCA Bot using Microsoft technologies, running on Azure AI and adopting a familiar Microsoft 365 Copilot interaction model to deliver financial and operational insights to leaders.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26614-cemex-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/cemex-accelerates-executive-decisions-in-under-5-seconds-with-microsoft.html" }, { "id": "capitec-bank-employees-save-more-than-1-hour-per-week", "title": "Capitec Bank employees save more than 1 hour per week with Microsoft 365 Copilot and Azure Open AI", "summary": "Capitec Bank — With Copilot and Azure OpenAI Service, Capitec’s employees save one hour per week, enhancing efficiency and driving innovation across departments", "agent": "Copilot Studio", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19093-capitec-bank-azure-open-ai-service", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/capitec-bank-employees-save-more-than-1-hour-per-week.html" }, { "id": "capita-empowers-its-employees-to-innovate-using-copilot-agents", "title": "Capita empowers its employees to innovate using Copilot Agents", "summary": "As a tech-driven leader in its industry, Capita is exploring AI to enhance its internal operations, employee experience, and to create better outcomes for clients. Capita adopted Microsoft 365 Copilot, an enterprise AI assistant integrated into Microsoft 365. The company made major gains in productivity and efficiency, saving 9,000 employee hours per month, whilst also elevating the employee experience and driving greater inclusivity.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24350-capita-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/capita-empowers-its-employees-to-innovate-using-copilot-agents.html" }, { "id": "cancer-council-nsw-sharepoint-cancer-council-nsw-gives-staff-trusted-policy-answ", "title": "Cancer Council NSW gives staff trusted policy answers in seconds with Copilot Studio", "summary": "Cancer Council Nsw Sharepoint — Cancer Council NSW deployed a Copilot Studio agent to deliver instant, trusted policy guidance to staff across the organization. To address this, the organization built Genie—a Microsoft Copilot Studio agent embedded in Teams that delivers cited, governed policy guidance instantly.", "agent": "Copilot Studio", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26834-cancer-council-nsw-sharepoint", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/cancer-council-nsw-sharepoint-cancer-council-nsw-gives-staff-trusted-policy-answ.html" }, { "id": "cactus-life-sciences-agents-cactus-life-sciences-advances-secure-medical-communi", "title": "Cactus Life Sciences advances secure medical communication with Microsoft 365 Copilot", "summary": "Cactus Life Sciences Agents — Cactus Life Sciences used Microsoft Copilot to modernize workflows, free scientific writers for higher-value work, and maintain strict data security. The Company deployed Microsoft 365 Copilot through a phased rollout, building more than 30 custom automation agents for scientific writers and project managers, supported by a Copilot Champions program and centralized knowledge repository.", "agent": "Microsoft 365 Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26372-cactus-life-sciences-agents", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/cactus-life-sciences-agents-cactus-life-sciences-advances-secure-medical-communi.html" }, { "id": "cvs-health-s-agentic-enterprise-gives-caremark-members-answers-without-the", "title": "CVS Health's Agentic Enterprise gives Caremark members answers without the wait", "summary": "Learn how CVS Health uses Agentforce to deliver faster self-service, unify medical and pharmacy support, and help members get answers with less effort. CVS Health's Agentic Enterprise gives Caremark members answers without the wait Learn how CVS Health uses Agentforce to deliver faster self-service, unify medical and pharmacy support, and help members get answers with less effort.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/cvs-health", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/cvs-health-s-agentic-enterprise-gives-caremark-members-answers-without-the.html" }, { "id": "california-state-university-san-marcos-csusm-modernizes-student-support-with-dyn", "title": "CSUSM modernizes student support with Dynamics 365 Contact Center", "summary": "California State University San Marcos — CSUSM implemented Dynamics 365 Contact Center with Dynamics 365 Customer Service, Copilot Studio, and Dynamics 365 Customer Insights as part of a connected platform strategy to unify engagement and build a single student profile.", "agent": "Copilot Studio", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26714-california-state-university-san-marcos-dynamics-365-contact-center", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/california-state-university-san-marcos-csusm-modernizes-student-support-with-dyn.html" }, { "id": "ai-cna-is-transforming-its-newsroom-with-ai", "title": "CNA is transforming its newsroom with AI", "summary": "**_Our Executive Function series features perspectives from leaders driving transformation through AI._** **_Our Executive Function series features perspectives from leaders driving transformation through AI._** Channel NewsAsia (CNA) is a global news network based in Singapore that reaches 150 million homes and connected devices across Asia, Europe, and the US. It produces award winning news and current affairs content across all platforms from digital, broadcast, audio and more.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cna-walter-fernandez", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ai-cna-is-transforming-its-newsroom-with-ai.html" }, { "id": "chu-de-montpellier-chu-montpellier-frances-pioneering-ai-powered-hospital-with-a", "title": "CHU Montpellier: France’s pioneering AI-powered hospital with Azure OpenAI Service", "summary": "Chu De Montpellier — In partnership with Microsoft, the hospital deployed Azure OpenAI Service, Microsoft Copilot Studio, and Microsoft 365 Copilot to transform care, research, and operations.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23906-chu-de-montpellier-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/chu-de-montpellier-chu-montpellier-frances-pioneering-ai-powered-hospital-with-a.html" }, { "id": "british-heart-foundation-accelerates-innovation-with-microsoft-365-copilot", "title": "British Heart Foundation accelerates innovation with Microsoft 365 Copilot", "summary": "British Heart Foundation — In its initial test, users estimate that Microsoft 365 Copilot could save them up to 30 minutes per day. In its initial test, users estimate that Microsoft 365 Copilot could save them up to 30 minutes per day.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18915-british-heart-foundation-microsoft-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/british-heart-foundation-accelerates-innovation-with-microsoft-365-copilot.html" }, { "id": "brisbane-catholic-education-boosts-agency-and-efficiency-with-microsoft-365", "title": "Brisbane Catholic Education boosts agency and efficiency with Microsoft 365 Copilot", "summary": "The deployment of Microsoft Copilot across Brisbane Catholic Education led to significant reductions in educator workload— allowing teachers to deepen student engagement—while students used Copilot to take ownership of their learning. Brisbane Catholic Education leveraged Microsoft 365 Copilot Chat to reduce educator workload and enable personalized learning—helping students move from passive participation to active ownership of their learning journey.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23838-brisbane-catholic-education-microsoft-365-copilot-chat", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/brisbane-catholic-education-boosts-agency-and-efficiency-with-microsoft-365.html" }, { "id": "wechat-breaking-language-barriers-ai-agent-for-wechat", "title": "Breaking language barriers AI agent for WeChat", "summary": "BICS introduces a WeChat AI agent, developed with NiCE Cognigy, offering real-time translated answers to Chinese customers. To better support Chinese enterprise customers, BICS used an AI support agent to extend its customer support operations into the WeChat ecosystem — one of the most technically restricted and privacy-regulated digital platforms globally. Breaking language barriers AI agent for WeChat BICS is a leading global communications platform company, carrying 6.8 billion messages and 7 billion voice calls annually across international telecommunications networks, with more than €1 billion in revenue.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/bics", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/wechat-breaking-language-barriers-ai-agent-for-wechat.html" }, { "id": "banco-bradesco-sa-bradesco-achieves-80-resolution-rate-integrating-azure-generat", "title": "Bradesco achieves +80% resolution rate integrating Azure generative AI into BIA", "summary": "Banco Bradesco Sa — Bradesco Bank, one of the largest financial organizations in Brazil, was looking to enhance its virtual assistant, BIA, with Microsoft Azure’s generative AI in order to improve its efficiency and resolution capacity. Bradesco Bank has integrated Microsoft Azure’s generative AI to its virtual assistant, BIA, leveraging services such as Azure OpenAI and Data Lake to improve its efficiency and resolution capacity.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19177-banco-bradesco-sa-azure-ai-services", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/banco-bradesco-sa-bradesco-achieves-80-resolution-rate-integrating-azure-generat.html" }, { "id": "bouygues-telecom-brings-consistency-to-every-call-with-agentforce", "title": "Bouygues Telecom brings consistency to every call with Agentforce", "summary": "Bouygues Telecom — Agentic pre-call summaries and post-call follow-up drafts help every rep deliver the same quality across every interaction. Bouygues Telecom brings consistency to every call with Agentforce Agentic pre-call summaries and post-call follow-up drafts help every rep deliver the same quality across every interaction.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bouygues-telecom/agentic-contact-center-operations", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/bouygues-telecom-brings-consistency-to-every-call-with-agentforce.html" }, { "id": "bombardiers-agentic-enterprise-speeds-the-aircraft-lifecycle-from-first-pitch", "title": "Bombardier’s Agentic Enterprise speeds the aircraft lifecycle, from first pitch to field repair", "summary": "Bombardier uses Salesforce to connect data, AI, sales, and service — helping sellers answer complex questions in seconds and teams keep customers flying. Bombardier’s Agentic Enterprise speeds the aircraft lifecycle, from first pitch to field repair Bombardier uses Salesforce to connect data, AI, sales, and service — helping sellers answer complex questions in seconds and teams keep customers flying.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bombardier", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/bombardiers-agentic-enterprise-speeds-the-aircraft-lifecycle-from-first-pitch.html" }, { "id": "bombardier-gives-every-seller-an-on-demand-engineer-with-agentforce", "title": "Bombardier gives every seller an on-demand engineer with Agentforce", "summary": "Bombardier uses Agentforce to give sellers real-time aircraft range, specification, and competitive insights, cutting complex calculations from hours to seconds. Bombardier gives every seller an on-demand engineer with Agentforce Bombardier uses Agentforce to give sellers real-time aircraft range, specification, and competitive insights, cutting complex calculations from hours to seconds.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bombardier/agentic-sales-engineering", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/bombardier-gives-every-seller-an-on-demand-engineer-with-agentforce.html" }, { "id": "bombardier-gets-grounded-aircraft-back-in-the-air-with-service", "title": "Bombardier gets grounded aircraft back in the air with Service Cloud", "summary": "Bombardier uses Service Cloud and Field Service to coordinate aircraft-on-ground cases and dispatch, helping technicians get customers flying faster. Bombardier gets grounded aircraft back in the air with Service Cloud Bombardier uses Service Cloud and Field Service to coordinate aircraft-on-ground cases and dispatch, helping technicians get customers flying faster.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/bombardier/servicing-grounded-aircrafts", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/bombardier-gets-grounded-aircraft-back-in-the-air-with-service.html" }, { "id": "banco-azteca-evolves-from-enterprise-automation-to-business-orchestration", "title": "Banco Azteca evolves from enterprise automation to business orchestration", "summary": "Discover how Banco Azteca scaled enterprise automation with UiPath Maestro, orchestrating AI agents, robots, and AI models across finance, compliance, customer service, and more. That internal ownership has enabled Banco Azteca to scale confidently, delivering more than 320 production solutions—including more than 275 robots, AI models, and AI agents—spanning compliance, fraud prevention, legal, procurement, HR, customer service, collections, social media, and other core business functions.", "agent": "UiPath", "topic": "Customer Support", "source": "Case study (UiPath)", "url": "https://uipath.com/resources/automation-case-studies/banco-azteca-evolves-from-enterprise-automation-to-business-orchestration", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was UiPath.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/banco-azteca-evolves-from-enterprise-automation-to-business-orchestration.html" }, { "id": "the-met-awakening-sleeping-beauties-at-the-met", "title": "Awakening Sleeping Beauties at The Met", "summary": "Our recent collaboration with the Metropolitan Museum of Art's Costume Institute for their exhibit \"Sleeping Beauties: Reawakening Fashion\" showcases this potential. Through this partnership, we created a custom chat experience to bring the world of Natalie Potter, a New York socialite from the early 20th century, to life.", "agent": "ChatGPT", "topic": "Design & Creative", "source": "Case study (OpenAI)", "url": "https://openai.com/index/the-met-museum", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/the-met-awakening-sleeping-beauties-at-the-met.html" }, { "id": "arup-harnesses-microsoft-365-copilot-ai-to-drive-sustainable", "title": "Arup harnesses Microsoft 365 Copilot & AI to drive sustainable solutions for the built environment", "summary": "Arup needed to improve productivity, knowledge sharing, and collaboration to address the complexities of sustainable development in the built environment. AI tools saved time, boosted creativity, and improved decision-making, empowering Arup to deliver high-quality, sustainable solutions for clients worldwide. Arup adopted Microsoft 365 Copilot, generative AI, and the Phoenix chatbot to streamline workflows and enhance global knowledge access.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23506-arup-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/arup-harnesses-microsoft-365-copilot-ai-to-drive-sustainable.html" }, { "id": "aon-plc-aon-is-empowering-smarter-decisions-and-connecting-teams-with-azure-powe", "title": "Aon is empowering smarter decisions and connecting teams with Azure-powered AonGPT", "summary": "Aon Plc — Aon empowers its workforce to deliver faster, smarter client service with assistant built on Azure. The company built AonGPT, an enterprise-grade AI assistant, on Microsoft Azure, using Foundry Tools, Azure Container Apps, Azure Cosmos DB, and Azure PostgreSQL, to deliver a highly secure, scalable, and governed AI solution. AonGPT is helping Aon teams deliver faster, smarter client outcomes—used by more than 62,000 colleagues and driving over 6.4 million messages exchanged.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25693-aon-plc-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/aon-plc-aon-is-empowering-smarter-decisions-and-connecting-teams-with-azure-powe.html" }, { "id": "amgen-builds-agent-in-6-weeks-with-copilot-studio-to", "title": "Amgen builds agent in 6 weeks with Copilot Studio to help accelerate R&D", "summary": "The knowledge management team created Catalyst Copilot with Microsoft Copilot Studio to ingest, filter, and reason over the massive collection of information at Amgen. With Catalyst Copilot, drug developers at Amgen have the potential to help shorten the cycle of discovery by more easily finding the information and people needed to answer key questions to move the process forward.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23550-amgen-microsoft-copilot-studio", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/amgen-builds-agent-in-6-weeks-with-copilot-studio-to.html" }, { "id": "alzheimers-society-alzheimers-society-accelerates-the-fight-against-dementia-wit", "title": "Alzheimer’s Society accelerates the fight against dementia with Microsoft Copilot", "summary": "Alzheimers Society — With a Microsoft Copilot Studio agent, staff cut the time to do due diligence on potential funding partners by two-thirds. With Microsoft Copilot, staff save time to innovate new ways to fight dementia.", "agent": "Copilot Studio", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27321-alzheimers-society-microsoft-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/alzheimers-society-alzheimers-society-accelerates-the-fight-against-dementia-wit.html" }, { "id": "aichi-prefectural-board-of-aichi-board-upgrades-education-with-12-000-surface-pr", "title": "Aichi Board Upgrades Education with 12,000 Surface Pro AI PCs & Microsoft 365 Copilot", "summary": "Aichi Prefectural Board Of — For example, grading that used to take an hour now takes about 40 minutes, and Copilot in Word has cut document creation time by half. For example, grading that used to take an hour now takes about 40 minutes, and Copilot in Word has cut document creation time by half.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23487-aichi-prefectural-board-of-education-surface-pro", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/aichi-prefectural-board-of-aichi-board-upgrades-education-with-12-000-surface-pr.html" }, { "id": "agibank-connects-customers-to-the-right-ai-agent-with-agentforce", "title": "Agibank connects customers to the right AI agent with Agentforce", "summary": "Discover how Agibank built an Agentforce superagent that connects AI agents, preserves context, and simplifies customer service at scale. Agibank connects customers to the right AI agent with Agentforce Discover how Agibank built an Agentforce superagent that connects AI agents, preserves context, and simplifies customer service at scale.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agibank/superagent-orchestration", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agibank-connects-customers-to-the-right-ai-agent-with-agentforce.html" }, { "id": "agibank-autonomously-qualifies-warm-leads-with-agentforce", "title": "Agibank autonomously qualifies warm leads with Agentforce", "summary": "See how Agibank uses Agentforce to qualify warm leads, engage prospects instantly, and help sales teams focus on closing more deals. Agibank autonomously qualifies warm leads with Agentforce See how Agibank uses Agentforce to qualify warm leads, engage prospects instantly, and help sales teams focus on closing more deals.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agibank/agentic-lead-qualification", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agibank-autonomously-qualifies-warm-leads-with-agentforce.html" }, { "id": "agentforce-for-events-agent-agentic-support-helps-attendees-make-every-hour-coun", "title": "Agentic support helps attendees make every hour count at Dreamforce.", "summary": "Agentforce For Events Agent — Cut service costs with humans & AI agents on one platform.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-events-agent/agentic-support", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentforce-for-events-agent-agentic-support-helps-attendees-make-every-hour-coun.html" }, { "id": "mimit-health-agentic-self-service-instantly-answers-faq-for-mimit-health-patient", "title": "Agentic self-service instantly answers FAQ for MIMIT Health patients", "summary": "Mimit Health — Agentforce draws on Data 360-unified records and knowledge articles to answer patient FAQ instantly and trigger follow-ups based on their specific care milestones. Agentic self-service instantly answers FAQ for MIMIT Health patients Agentforce draws on Data 360-unified records and knowledge articles to answer patient FAQ instantly and trigger follow-ups based on their specific care milestones.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mimit-health/234059871239048", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/mimit-health-agentic-self-service-instantly-answers-faq-for-mimit-health-patient.html" }, { "id": "mimit-health-agentic-self-service-instantly-answers-faq-for-mimit-health-patient-2", "title": "Agentic self-service instantly answers FAQ for MIMIT Health patients", "summary": "Mimit Health — Agentforce draws on Data 360-unified records and knowledge articles to answer patient FAQ instantly and trigger follow-ups based on their specific care milestones. Agentic self-service instantly answers FAQ for MIMIT Health patients Agentforce draws on Data 360-unified records and knowledge articles to answer patient FAQ instantly and trigger follow-ups based on their specific care milestones.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/mimit-health/agentic-patient-self-service", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/mimit-health-agentic-self-service-instantly-answers-faq-for-mimit-health-patient-2.html" }, { "id": "the-adecco-group-agentic-hiring-processes-help-the-adecco-group-deliver-faster-p", "title": "Agentic hiring processes help the Adecco Group deliver faster placements", "summary": "The Adecco Group — Agentforce captures job details from calls and emails, creates interview questions, drafts campaigns, and identifies top candidates in minutes instead of hours. Agentic hiring processes help the Adecco Group deliver faster placements Agentforce captures job details from calls and emails, creates interview questions, drafts campaigns, and identifies top candidates in minutes instead of hours.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/the-adecco-group/agentic-hiring", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/the-adecco-group-agentic-hiring-processes-help-the-adecco-group-deliver-faster-p.html" }, { "id": "tvp-and-hiowc-agentic-case-handling-speeds-nonemergency-response-for-thames-vall", "title": "Agentic case handling speeds nonemergency response for Thames Valley Police and Hampshire & Isle of Wight", "summary": "Tvp And Hiowc — Agentforce handles routine inquiries, recommends next steps, and detects high-risk situations quickly — so operators can focus on time-critical calls. Agentic case handling speeds nonemergency response for Thames Valley Police and Hampshire & Isle of Wight Constabulary Agentforce handles routine inquiries, recommends next steps, and detects high-risk situations quickly — so operators can focus on time-critical calls.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/tvp-and-hiowc/agentic-non-emergency-case-handling", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/tvp-and-hiowc-agentic-case-handling-speeds-nonemergency-response-for-thames-vall.html" }, { "id": "agentforce-for-dot-com-agentforce-is-reinventing-how-visitors-navigate-salesforc", "title": "Agentforce is reinventing how visitors navigate Salesforce’s websites.", "summary": "Agentforce For Dot Com — An AI agent answers product and pricing questions and routes leads to reps for faster sales. An AI agent answers product and pricing questions and routes leads to reps for faster sales.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/agentforce-for-dot-com", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/agentforce-for-dot-com-agentforce-is-reinventing-how-visitors-navigate-salesforc.html" }, { "id": "adani-green-energy-scales-project-governance-and-ai-driven-decision-making-with", "title": "Adani Green Energy scales project governance and AI-driven decision-making with Microsoft Power Platform", "summary": "Adani Green — Working with Microsoft and Intech Systems, the company built Digital Canvas app on Microsoft Power Platform and extended it with AI-powered agents built using Microsoft Copilot Studio.", "agent": "Copilot Studio", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26789-adani-green-energy-power-apps", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/adani-green-energy-scales-project-governance-and-ai-driven-decision-making-with.html" }, { "id": "activecomply-customer-story-activecomply-streamlines-sales-and-marketing-workflo", "title": "ActiveComply streamlines sales and marketing workflows with Sales Cloud", "summary": "Activecomply Customer Story — Learn how ActiveComply uses Salesforce Agentforce to unify sales and marketing, eliminate lead silos, and deliver audit-ready data for enterprise growth. ActiveComply streamlines sales and marketing workflows with Sales Cloud Learn how ActiveComply uses Salesforce Agentforce to unify sales and marketing, eliminate lead silos, and deliver audit-ready data for enterprise growth.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/activecomply-customer-story", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/activecomply-customer-story-activecomply-streamlines-sales-and-marketing-workflo.html" }, { "id": "aberdeen-city-council-adopts-microsoft-365-copilot-freeing-staff-capacity", "title": "Aberdeen City Council adopts Microsoft 365 Copilot, freeing staff capacity to better serve residents", "summary": "Facing spiked demand for resident services and limited staff capacity, Aberdeen City Council sought AI solution to automate staff’s most repetitive administrative workload. Aberdeen City Council deployed Microsoft 365 Copilot across 700 staff serving a diverse portfolio of city services. Staff adoption of Microsoft 365 Copilot shows documented user gains in work productivity and job satisfaction, along with faster delivery of priority resident services.", "agent": "Microsoft 365 Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18987-aberdeen-city-council-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/aberdeen-city-council-adopts-microsoft-365-copilot-freeing-staff-capacity.html" }, { "id": "att-at-t-aims-to-take-the-hassle-out-of-in-store-phone", "title": "AT&T aims to take the hassle out of in-store phone upgrades with Agentforce", "summary": "Att — AT&T uses Agentforce, Data 360 and MuleSoft to give retail experts real-time customer context and personalized recommendations. AT&T aims to take the hassle out of in-store phone upgrades with Agentforce AT&T uses Agentforce, Data 360 and MuleSoft to give retail experts real-time customer context and personalized recommendations.", "agent": "Agentforce", "topic": "Sales & Marketing", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/att", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/att-at-t-aims-to-take-the-hassle-out-of-in-store-phone.html" }, { "id": "akkodis-consulting-akkodis-reinvents-work-sparks-culture-shift-via-microsoft-pow", "title": "AKKODiS reinvents work, sparks culture shift via Microsoft Power Platform and Copilot", "summary": "Akkodis Consulting — Instead of relying on a top-down approach, AKKODiS deployed Microsoft Power Platform and Microsoft 365 Copilot to its entire field of employees, based on the belief that those closest to the work are best positioned to lead transformation. Internal process improvements are saving 15,800 hours annually, but the real payoff is in the culture shift at AKKODiS.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25896-akkodis-consulting-microsoft-power-platform", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/akkodis-consulting-akkodis-reinvents-work-sparks-culture-shift-via-microsoft-pow.html" }, { "id": "ai-uses-chatgpt", "title": "AI uses ChatGPT", "summary": "We could use it to make minimal modifications to text, rather than completely rewriting it, which is critical to contract negotiations.” Cai GoGwilt, Chief Architect of Ironclad In March 2023, Ironclad launched a beta of its first generative AI application, AI Assist™. An initial pass at contract redlining usually takes about 40 minutes.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ironclad", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ai-uses-chatgpt.html" }, { "id": "ai-travel-support-in-teams-and-slack", "title": "AI travel support in Teams and Slack", "summary": "Cognigy.AI has proven to be the perfect fit for our enterprise needs and has enabled us to deliver a truly exceptional customer experience.\" Darryl Hoover CTO @ Direct Travel The solution Direct Travel introduced an AI agent named Simon, accessible directly through Microsoft Teams and Slack. AI travel support in Teams and Slack Direct Travel is one of North America’s leading corporate travel management companies, headquartered in Denver, Colorado, with more than 1,400 employees and over $5.8 billion in annual travel sales.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/direct-travel", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ai-travel-support-in-teams-and-slack.html" }, { "id": "ai-for-self-empowerment", "title": "AI for self empowerment", "summary": "We launched ChatGPT three years ago with an at-the-time frontier AI that could answer simple questions and were shocked by how quickly it was adopted and the creative ways people found to apply it in their lives. For example, ChatGPT usage data reveals that the typical power user uses 7x more thinking power (and thus 7x more compute power) than the typical user.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/ai-for-self-empowerment", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ai-for-self-empowerment.html" }, { "id": "ad-ports-group-to-build-100-ai-agents-with-azure", "title": "AD Ports Group to build 100+ AI agents with Azure AI Foundry, transforming trade operations", "summary": "Operating a vast global network where employees handle complex, data-heavy processes across terminals, vessels, containers, trucks, and daily operations, AD Ports Group looked for new ways to work smarter, manage scale and efficiency. Using Azure AI Foundry and Copilot Studio, AD Ports Group built AI agents to reduce fuel use and emissions through optimizing vessel speed, and predicting container utilization to boost efficiency.", "agent": "Copilot Studio", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25589-ad-ports-group-azure-ai-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Copilot Studio.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/ad-ports-group-to-build-100-ai-agents-with-azure.html" }, { "id": "like-a-king-events-customer-experience-2x-locations-zero-friction-how-like-a-kin", "title": "2x Locations, Zero Friction: How Like a King Hospitality & Events Delivers More Memorable Experiences", "summary": "Like A King Events Customer Experience — Cut service costs with humans & AI agents on one platform. Build and customize your Agentforce and Customer 360 with the Salesforce Platform.", "agent": "Agentforce", "topic": "Customer Support", "source": "Case study (Salesforce)", "url": "https://www.salesforce.com/customer-stories/like-a-king-events-customer-experience", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Agentforce.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/like-a-king-events-customer-experience-2x-locations-zero-friction-how-like-a-kin.html" }, { "id": "toshiba-corporation-toshiba-revitalization-plan-microsoft-365-copilot-deployed-t", "title": "\"Toshiba Revitalization Plan\": Microsoft 365 Copilot deployed to 10,000 Employees", "summary": "Toshiba Corporation — Microsoft 365 Copilot was deployed to 10,000 employees to optimize their usage and effectiveness. Savings of 5.6 hours/month per employee were confirmed.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23123-toshiba-corporation-microsoft-viva-insights", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 48, "page": "https://agentsightings.com/case/toshiba-corporation-toshiba-revitalization-plan-microsoft-365-copilot-deployed-t.html" }, { "id": "vestas-jira-agent-routes-support-tickets", "title": "Route wind-turbine software tickets to the right team", "summary": "Vestas says a Jira Ticket Agent built on Dataiku and Snowflake reads new tickets and posts a recommended component or team as a comment, with engineers reviewing before action. The target is under one hour for assignment, against a 72-hour SLA. Those are targets and projections, not measured results.", "agent": "Jira Ticket Agent (Dataiku, Snowflake)", "topic": "Software Development", "source": "News (Hanging Context)", "url": "https://hangingcontext.com/stories/2026-10-28/enterprise-agents-measured-work/", "prompt": "Read each new support ticket and suggest which component or team should own it. Post the suggestion as a comment with your reasoning, but do not change any fields. A person decides.", "added": "2026-10-29", "interest": 48, "page": "https://agentsightings.com/case/vestas-jira-agent-routes-support-tickets.html" }, { "id": "bluesight-prism-agents-hospital-compliance", "title": "Hospital pharmacy software gets an agent that reasons across six products", "summary": "Bluesight built Prism, an AgentCore assistant spanning hospital and pharmacy compliance products. AWS says it went from a three-day sprint to general availability in under nine months, and its first assistant is used by 20 health systems. A multi-product version is due later in 2026. Vendor-published.", "agent": "Prism Assistant (Amazon Bedrock AgentCore)", "topic": "Business & Startups", "source": "Blog (AWS)", "url": "https://aws.amazon.com/blogs/machine-learning/building-an-agentic-ai-solution-at-bluesight-with-amazon-bedrock/", "prompt": "Pull data from several compliance systems, find the unusual items, and explain them in plain English with links back to the source records.", "added": "2026-10-29", "interest": 48, "page": "https://agentsightings.com/case/bluesight-prism-agents-hospital-compliance.html" }, { "id": "regal-rexnord-rrx-gpt-answers-employee-questions", "title": "An industrial firm's policy bot answers 2,000 questions a month", "summary": "Microsoft says Regal Rexnord's RRX GPT, a Copilot Studio agent in Teams, answers employee questions on policy and internal knowledge from SharePoint, Microsoft 365 and ServiceNow. It handles 2,000+ inquiries a month and saves an estimated 2,400 hours a year. Vendor-published.", "agent": "RRX GPT (Copilot Studio)", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26197-regal-rexnord-microsoft-copilot-studio", "prompt": "Answer employees' questions about company policy using our SharePoint and ServiceNow articles. Cite the page you used and say so when you do not know.", "added": "2026-10-29", "interest": 48, "page": "https://agentsightings.com/case/regal-rexnord-rrx-gpt-answers-employee-questions.html" }, { "id": "speed-up-support-ticket-research-and-triage", "title": "Speed up support ticket research and triage", "summary": "According to the write-up, the source is a listing page with only short blurbs, so it has little on mechanics. Corey Smith, a Senior Technical Support Engineer at ClickUp, assembled a system for the research that comes before a rep replies to each ticket. ClickUp's research time per ticket fell from 15 minutes to 4, about 917+ hours a month across 5,000+ tickets.", "agent": "Zapier Agents", "topic": "Research & Data", "source": "Blog", "url": "https://zapier.com/customer-stories", "prompt": "Research brief: speed up support ticket research and triage. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/speed-up-support-ticket-research-and-triage.html" }, { "id": "search-venue-sites-for-concerts-to-attend", "title": "Search venue sites for concerts to attend", "summary": "Community report: the builder asked Operator, which runs ChatGPT in its own virtual machine with a browser, to check Berlin venue websites for classical concerts. Operator had to set dates and see which concerts were sold out. The first answer came back after 15 minutes, but names and dates alone didn't let The builder find the concerts.", "agent": "Operator", "topic": "Email & Inbox", "source": "Blog", "url": "https://antoine.fi/trying-openai-operator", "prompt": "Go through my mail for this goal: search venue sites for concerts to attend. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/search-venue-sites-for-concerts-to-attend.html" }, { "id": "reply-to-outreach-responses-from-email-and-linkedin-inboxes", "title": "Reply to outreach responses from email and LinkedIn inboxes", "summary": "As described in the source, one commenter said they switched from Claude Code to Claude Cowork and connected it to their Gmail or Apollo-sent mailbox through MCP, plus enrichment tools covering Apollo, Clay, Zero Bounce, LinkedIn, and LinkedIn Jobpost. Claude Cowork scanned email every 10 minutes and LinkedIn inboxes through Phantombuster every 60 minutes, then replied to outreach responses or expressions of interest automatically. The thread gives no hard numbers for this specific setup, only that the commenter uses it to answer interested replies from email and LinkedIn.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/coldemail/comments/1vbwh4o/anyone_actually_using_claude_code_agents_in_their", "prompt": "Go through my mail for this goal: reply to outreach responses from email and LinkedIn inboxes. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/reply-to-outreach-responses-from-email-and-linkedin-inboxes.html" }, { "id": "rebuild-a-platform-and-add-rag-features-in-one-day", "title": "Rebuild a platform and add RAG features in one day", "summary": "Free Replit Agent day → full-stack rebuild + seven live RAG features + a flashy demo reel. Rough scoreboard: 46 commits, 14,000+ LOC, ~12 hours, three shippable pieces.", "agent": "Replit Agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/LakshOnline/status/2050977394861990332", "prompt": "Creative task: rebuild a platform and add RAG features in one day. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/rebuild-a-platform-and-add-rag-features-in-one-day.html" }, { "id": "orchestrate-video-generation-from-the-command-line", "title": "Orchestrate video generation from the command line", "summary": "Case study takeaway: someone ran their custom agent dimul from the command line. It connected to Grok via CLI under a SuperGrok subscription and Leaned on it to orchestrate Imagine clip generation from prompts. A 215-second video resulted.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/NURM_Dima/status/2107878966510158087", "prompt": "Creative task: orchestrate video generation from the command line. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/orchestrate-video-generation-from-the-command-line.html" }, { "id": "generate-ads-from-a-website-url", "title": "Generate ads from a website URL", "summary": "According to the write-up, user gave the Arcads agent one website URL plus one sentence. The agent read the site to learn the brand, pulled existing assets, generated ad ideas on its own, then produced static ads and AI UGC videos without further input. Output quality was surprisingly good.", "agent": "Custom agent", "topic": "Design & Creative", "source": "X", "url": "https://x.com/Just_sharon7/status/2084628330943582342", "prompt": "Design task: generate ads from a website URL. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/generate-ads-from-a-website-url.html" }, { "id": "fill-a-supermarket-cart-from-regular-purchases-and-sales", "title": "Fill a supermarket cart from regular purchases and sales", "summary": "Documented elsewhere: the developer wrote silpo-agent-cli, a terminal CLI and Claude Code skill that talks to Silpo's official MCP server. You give Claude a plain-language instruction, such as reordering usual groceries, swapping in a sale brand and staying under 1500 UAH. The source gives no measured results.", "agent": "Claude Code", "topic": "Shopping", "source": "Blog", "url": "https://dev.to/mit9/real-world-agentic-e-commerce-rebuilding-my-grocery-cart-with-claude-and-mcp-3b82", "prompt": "Shopping task: fill a supermarket cart from regular purchases and sales. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/fill-a-supermarket-cart-from-regular-purchases-and-sales.html" }, { "id": "do-taxes-by-selecting-the-right-invoices", "title": "Do taxes by selecting the right invoices", "summary": "Linked example of do taxes by selecting the right invoices. The poster used ChatGPT’s Agent tool to help with quarterly Xero reconciliation for a business, not fully file taxes end to end.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m2v4t6/gpt_agent_is_doing_my_taxes", "prompt": "Help me do taxes by selecting the right invoices. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/do-taxes-by-selecting-the-right-invoices.html" }, { "id": "clear-local-disk-space-with-a-guided-plan", "title": "Clear local disk space with a guided plan", "summary": "Lenny asks Claude Code how to free storage, discusses options, then has it run the safer cleanup steps.", "agent": "Claude Code", "topic": "Personal Files", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "How can I clear storage on this computer? List the largest reclaimable items with sizes, risk, and the exact commands. Wait for my OK before deleting anything.", "added": "2026-10-15", "interest": 48, "page": "https://agentsightings.com/case/clear-local-disk-space-with-a-guided-plan.html" }, { "id": "sentara-chart-agent-for-discharge-planning", "title": "Ask a patient's chart in plain English for discharge planning", "summary": "Sentara Health, a 12-hospital system, deployed a Regard-built AI tool so case managers can query a chart in plain language and see what changed in the last 24 hours, replacing hours of manual chart review. Sentara estimates it could save nearly 90,000 hours. That is an estimate, not a measured result.", "agent": "Regard AI case management", "topic": "Research & Data", "source": "News (Regard)", "url": "https://regard.com/press-media/sentara-health-extends-ai-clinical-reasoning-to-case-managers-providing-a-complete-clinical-picture-for-accelerated-care-transitions", "prompt": "Summarise what changed in this patient's chart in the last 24 hours and list history, screenings and status changes a case manager needs for discharge planning. Cite where each item came from.", "added": "2026-10-29", "interest": 47, "page": "https://agentsightings.com/case/sentara-chart-agent-for-discharge-planning.html" }, { "id": "warehouse-exchange-agents-match-unused-warehouse-space", "title": "Agents match renters to unused warehouse space, answering in 40 seconds", "summary": "Google's customer page says Warehouse Exchange made more than $25M in revenue from unused logistics space through teams of Gemini agents. The company's own post says its renter-facing agent, Robin, answers inquiries in about 40 seconds, and its site describes the $25M as transactions. Company-reported.", "agent": "Robin and other Gemini agents", "topic": "Sales & Marketing", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers", "prompt": "A renter asks about warehouse space. Answer within a minute, match them to available space, and hand pricing questions to a person.", "added": "2026-10-29", "interest": 47, "page": "https://agentsightings.com/case/warehouse-exchange-agents-match-unused-warehouse-space.html" }, { "id": "banco-hipotecario-dynabot-case-creation-80-percent", "title": "A bank's bot opens the support case for you, 80% faster", "summary": "Microsoft says Banco Hipotecario's DynaBot, built in Copilot Studio with Dynamics 365, captures a customer's issue and creates the incident in Dataverse, cutting average case-creation time by 80% against manual handling. Vendor-published.", "agent": "DynaBot (Copilot Studio)", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26969-banco-hipotecario-github-copilot", "prompt": "Ask the customer what went wrong, fill in the case form from their answers, and create the incident. Ask again if something required is missing.", "added": "2026-10-29", "interest": 47, "page": "https://agentsightings.com/case/banco-hipotecario-dynabot-case-creation-80-percent.html" }, { "id": "ogier-harvey-legal-research-and-drafting", "title": "A 500-lawyer offshore firm rolls out Harvey firmwide", "summary": "Law firm Ogier has deployed Harvey across its 13 offices and 500-strong legal team after a firmwide pilot, for document analysis, legal research, drafting and knowledge retrieval, under its existing governance framework.", "agent": "Harvey", "topic": "Research & Data", "source": "News (Ogier)", "url": "https://www.ogier.com/news-and-insights/news/ogier-expands-its-ai-enabled-legal-service-offering-with-the-adoption-of-harvey/", "prompt": "Read this contract bundle and summarise the key terms. Find the clauses that differ from our standard wording and draft a first mark-up for a lawyer to review.", "added": "2026-10-29", "interest": 47, "page": "https://agentsightings.com/case/ogier-harvey-legal-research-and-drafting.html" }, { "id": "research-crypto-assets-and-execute-swaps-and-perps-trades", "title": "Research crypto assets and execute swaps and perps trades", "summary": "Real-world thread: the agent received full access to Someone's portfolio data covering balances, allocations, open positions, entry prices, liquidation levels and running PnL. It performed deep asset research covering price action, volume, funding, fundamentals and catalysts, conducted portfolio analysis, discovered tokens by momentum or other filters, prepared swaps with cross-chain routing and bridging, and executed perp positions covering opening, closing and limit orders on Hyperliquid. No specific results or performance numbers are stated in the source.", "agent": "Custom agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/Kiojame_/status/2105253059777482798", "prompt": "Research brief: research crypto assets and execute swaps and perps trades. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/research-crypto-assets-and-execute-swaps-and-perps-trades.html" }, { "id": "program-a-sub-2k-personal-robot", "title": "Program a sub-$2k personal robot", "summary": "A published walkthrough shows the source is a launch post for MARS, an assembled, calibrated robot with a Jetson Orin Nano, a 5DoF arm with wrist camera, an RGBD camera, 2D LiDAR and speakers. You write \"behaviors\" in the BASIC SDK, which runs the robot like an AI agent with VLAs. The post is a launch announcement and reports no results or measurements.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45504127", "prompt": "Help me program a sub-$2k personal robot. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/program-a-sub-2k-personal-robot.html" }, { "id": "prepare-and-file-overdue-german-vat-statements", "title": "Prepare and file overdue German VAT statements", "summary": "Community report: gave Claude Cowork a project folder holding invoice and receipt PDFs and asked it to prepare accounts for each quarter. Logged into Elster, then Leaned on the Claude Chrome extension to locate the forms, fill them with the prepared data, and submit the Q3 2025 VAT statements. The overdue Q3 2025 statements were filed.", "agent": "Claude Cowork", "topic": "Finance", "source": "X", "url": "https://x.com/EastlondonDev/status/2020826097890242582", "prompt": "Finance task: prepare and file overdue German VAT statements. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/prepare-and-file-overdue-german-vat-statements.html" }, { "id": "pdf-schedules-turned-into-calendar-files", "title": "PDF schedules turned into calendar files", "summary": "A script has an LLM convert quarterly PDF schedules into ICS files, then cross-checks the ICS against the original PDF.", "agent": "Claude", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=44405067", "prompt": "Convert this PDF schedule into an .ics file. Then compare your file to the PDF and list any events that don't match.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/pdf-schedules-turned-into-calendar-files.html" }, { "id": "log-meals-and-medical-metrics-into-a-health-spreadsheet", "title": "Log meals and medical metrics into a health spreadsheet", "summary": "Linked example of log meals and medical metrics into a health spreadsheet. The poster made a Claude Cowork “Health Related” folder on a desktop and asked Claude to create both a spreadsheet and a skill for tracking diet goals and medical metrics.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCowork/comments/1sz5yqb/healthdiet_tracking_skill", "prompt": "Help me log meals and medical metrics into a health spreadsheet. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/log-meals-and-medical-metrics-into-a-health-spreadsheet.html" }, { "id": "let-ai-models-trade-stocks-autonomously-with-1k-each", "title": "Let AI models trade stocks autonomously with $1k each", "summary": "Linked example of let AI models trade stocks autonomously with $1k each. The poster set up four paper-trading portfolios with $1,000 each on Alpaca and ran the same weekday pre-market prompt against ChatGPT, Gemini, Claude, and Perplexity with Deep Research enabled.", "agent": "Gemini", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1rq33za/chatgpt_vs_gemini_vs_claude_vs_perplexity_i_gave", "prompt": "Help me let AI models trade stocks autonomously with $1k each. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/let-ai-models-trade-stocks-autonomously-with-1k-each.html" }, { "id": "give-an-ai-its-own-inbox-to-act-as-personal-assistant", "title": "Give an AI its own inbox to act as personal assistant", "summary": "From the linked report, the poster connected two mail accounts to ChatGPT: a dedicated Outlook inbox for the AI and their personal Gmail separately. In chat, they could tell it things like emailing a reminder next Friday at 6 pm, and ChatGPT drafted the message from the Outlook account to Gmail and queued it with delayed delivery; the person just issued the request and checked the result. It worked in their test: a reminder requested for one hour later was booked in Outlook and turned the AI inbox into a simple reminder system.", "agent": "ChatGPT", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1wqcb99/i_gave_my_ai_its_own_email_inbox", "prompt": "Go through my mail for this goal: give an AI its own inbox to act as personal assistant. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/give-an-ai-its-own-inbox-to-act-as-personal-assistant.html" }, { "id": "draft-daily-niche-news-posts-for-four-social-platforms", "title": "Draft daily niche-news posts for four social platforms", "summary": "A published walkthrough shows put together from one prompt in 15 minutes. The agent scans daily niche news, selects the most relevant story, composes tailored posts for LinkedIn, X, Instagram and Facebook, produces platform-cropped images, afterward emails the four sketches at 7am each morning. No performance numbers or results are stated.", "agent": "Custom agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/coreyganim/status/2037199397122175248", "prompt": "Creative task: draft daily niche-news posts for four social platforms. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/draft-daily-niche-news-posts-for-four-social-platforms.html" }, { "id": "debug-low-level-cryptography-code", "title": "Debug low-level cryptography code", "summary": "A published walkthrough shows filippo Valsorda ran Claude Code (Opus 4.1, no system prompt) on his new Go ML-DSA implementation. His prompt named the test command and code directory, described the failing symptom, and asked it to think hard. It located all three bugs in one shot without help.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45784179", "prompt": "Help me debug low-level cryptography code. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/debug-low-level-cryptography-code.html" }, { "id": "compile-homework-turn-ins-into-one-report", "title": "Compile homework turn-ins into one report", "summary": "Community report: someone described a teacher who used no-code automations to stop manually checking Google Classroom, email, and paper submissions for homework. powered by Office 365 tools plus platforms named as Power Automate, BhindiAI, Zapier, and Make, the setup scanned those sources and produced one unified turn-in report; the human role described was choosing and wiring the no-code workflow. The stated result was that a task that used to take 45 minutes was reduced to seconds.", "agent": "Custom agent", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1nohjoy/teacher_using_ai_agents_for_school_work", "prompt": "Assistant mode: compile homework turn-ins into one report. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/compile-homework-turn-ins-into-one-report.html" }, { "id": "capture-leads-on-whatsapp-and-save-them-to-sheets", "title": "Capture leads on WhatsApp and save them to Sheets", "summary": "From the linked report, the n8n workflow starts with a WhatsApp trigger that feeds incoming messages to an AI agent. The agent asks the lead for name and email during the chat, then writes the data directly to Google Sheets. The demo shows the lead captured and saved automatically to Sheets.", "agent": "n8n", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/Anshuman_7_7_7_/status/2109942223420973344", "prompt": "Go through my mail for this goal: capture leads on WhatsApp and save them to Sheets. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/capture-leads-on-whatsapp-and-save-them-to-sheets.html" }, { "id": "bulk-unsubscribe-from-gmail-newsletters", "title": "Bulk-unsubscribe from Gmail newsletters", "summary": "From the linked report, in a Cowork project with the Gmail connector enabled, Ben Patterson asked Claude Sonnet to review his \"archivable\" label and list newsletters safe to unsubscribe from, without acting yet. Claude then quizzed him on each one in multiple-choice form with its own recommendation. Claude unsubscribed from 21 newsletters in about five minutes, one for each he chose to cut.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.pcworld.com/article/3185314/i-was-buried-in-email-newsletters-heres-how-claude-rescued-me.html", "prompt": "Go through my mail for this goal: bulk-unsubscribe from Gmail newsletters. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/bulk-unsubscribe-from-gmail-newsletters.html" }, { "id": "build-a-thyroid-episode-warning-model-from-wearable-data", "title": "Build a thyroid episode warning model from wearable data", "summary": "One practitioner notes that the poster exported 9.5 years of Apple Watch data through Apple Health plus Whoop data, labeled periods that matched hyperthyroid phases, and gave Claude Code the dataset to build a detector. In comments, they said Claude tried many models for over an hour, landed on XGBoost, engineered 53 features before keeping three resting-heart-rate features, and the poster also held out the most recent episode to manually test the result. They said the backtest on the held-out episode would have flagged trouble in early August before labs confirmed it at the end of the month.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qi8x0r/i_gave_claude_code_95_years_of_health_data_to", "prompt": "Help me build a thyroid episode warning model from wearable data. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/build-a-thyroid-episode-warning-model-from-wearable-data.html" }, { "id": "build-alexa-routines-to-regulate-a-daily-schedule", "title": "Build Alexa routines to regulate a daily schedule", "summary": "Real-world thread: the writer assembled Alexa Routines across the day on Echo speakers and other smart devices, after getting tips from a psychotherapist. At 11AM and 3PM Alexa asks about mood and water intake and reminds her about lunch. She says the routines helped her regulate her day and improved her mental health and productivity.", "agent": "Alexa+", "topic": "Productivity", "source": "Blog", "url": "https://www.techradar.com/home/smart-home/i-tried-using-smart-home-devices-to-help-fix-my-irregular-routine-and-it-changed-my-life", "prompt": "Help me build Alexa routines to regulate a daily schedule. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/build-alexa-routines-to-regulate-a-daily-schedule.html" }, { "id": "auto-post-scheduled-images-to-instagram-and-pinterest", "title": "Auto-post scheduled images to Instagram and Pinterest", "summary": "Case study takeaway: A Make.com scenario watches a Google Sheet that the client populates with caption, image URL from Drive, and date. On the booked date it pulls the image and posts natively to Instagram (carousel or reel) plus Pinterest (rich pin). After 30 days the brand reached 100% posting consistency (vs ~60% before), +34% Instagram reach, and +1.", "agent": "Make", "topic": "Media & Content", "source": "X", "url": "https://x.com/lcraftlab/status/2107894270669582479", "prompt": "Creative task: auto-post scheduled images to Instagram and Pinterest. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/auto-post-scheduled-images-to-instagram-and-pinterest.html" }, { "id": "add-home-todo-items-by-telegram-message", "title": "Add home TODO items by Telegram message", "summary": "Observed in the wild: the builder ran OpenClaw and wrote a custom API that adds items to a TODO list kept only on their home PC, with no phone syncing. From the office they sent a Telegram message, and the agent called that API to add the item. It worked well enough that The builder misses it.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47724016", "prompt": "Assistant mode: add home TODO items by Telegram message. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 47, "page": "https://agentsightings.com/case/add-home-todo-items-by-telegram-message.html" }, { "id": "briggs-stratton-assist-supply-chain-agents", "title": "A small-engine maker's customer agent grows into the supply chain", "summary": "Google says Briggs & Stratton's customer-service agent, Briggs & Stratton Assist, led to supply-chain agents that use SAP data in BigQuery to handle volume change controls, exception messages and safety stock in seconds. Staff have built 25+ low-code agents. Vendor-published, no figures beyond that.", "agent": "Briggs & Stratton Assist (Gemini Enterprise)", "topic": "Business & Startups", "source": "Blog (Google Cloud)", "url": "https://cloud.google.com/transform/agentic-factory-manufacturing-new-age-of-autonomy-industrial-ai", "prompt": "Review the SAP exception messages for today, decide which are routine, resolve those, and list the rest for a planner.", "added": "2026-10-29", "interest": 46, "page": "https://agentsightings.com/case/briggs-stratton-assist-supply-chain-agents.html" }, { "id": "bob-open-source-agent-170-tools-built-in-3-days", "title": "A local agent with 170 tools, built in three days", "summary": "A developer built Bob, an open-source agent that runs on your own machine with 170+ tools covering calendar, expenses, invoices, Gmail, eBay and Etsy listings, Home Assistant, phone calls and browser automation. All tools are first-party code rather than a public skill marketplace.", "agent": "Bob", "topic": "Personal Assistant", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46943263", "prompt": "Run on my laptop only. Handle my calendar, expenses, invoices and email, but only with tools you ship yourself, and ask me before any action that goes outside the house.", "added": "2026-10-29", "interest": 46, "page": "https://agentsightings.com/case/bob-open-source-agent-170-tools-built-in-3-days.html" }, { "id": "turn-product-photos-into-video-ads", "title": "Turn product photos into video ads", "summary": "According to the write-up, custom agent shows up in a write-up about turn product photos into video ads. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/ArtificialInteligence/comments/1rwghv5/are_people_seriously_having_ai%20automatically_doing_their_business", "prompt": "Creative task: turn product photos into video ads. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/turn-product-photos-into-video-ads.html" }, { "id": "turn-a-keyword-into-approved-instagram-content", "title": "Turn a keyword into approved Instagram content", "summary": "Linked example of turn a keyword into approved Instagram content. The setup was a no-code Make.com workflow powered by OpenAI, Gmail, and Google Sheets.", "agent": "Make", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/maketemplates/comments/1s4g5wc/i_built_an_instagram_content_pipeline_on_makecom", "prompt": "Creative task: turn a keyword into approved Instagram content. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/turn-a-keyword-into-approved-instagram-content.html" }, { "id": "triage-client-messages-into-tickets-and-replies", "title": "Triage client messages into tickets and replies", "summary": "A published walkthrough shows A Slack watcher on one client thread triggers a Devin session on each new message. Devin investigates the issue on its own, creates a Linear ticket, and sketches a response. The setup automates triage, ticketing, and drafting for customer-service messages, routing all client contact through the human for approval.", "agent": "Devin", "topic": "Productivity", "source": "X", "url": "https://x.com/russelljkaplan/status/2057932036892197337", "prompt": "Help me triage client messages into tickets and replies. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/triage-client-messages-into-tickets-and-replies.html" }, { "id": "take-orders-for-a-sushi-chain", "title": "Take orders for a sushi chain", "summary": "One practitioner notes that constructed a Claude representative who accepts requests for a sushi chain with seven locations, utilizing information on the menu, ingredients, delivery location, book, and promotional materials.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1ubktm6/i_put_a_claude_agent_in_charge_of_taking_orders", "prompt": "Help me take orders for a sushi chain. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/take-orders-for-a-sushi-chain.html" }, { "id": "search-linkedin-and-submit-tailored-job-applications", "title": "Search LinkedIn and submit tailored job applications", "summary": "As described in the source, chrome runs with remote debugging on, and Claude Code connects to it through Selenium scripts it writes itself. A markdown skill prompt, a markdown resume and a cover-letter style template guide it. A search run yields 50-130 postings in minutes, and each application takes 60-90 seconds.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1sd2f37/i_built_an_ai_job_search_system_with_claude_code", "prompt": "Help me search LinkedIn and submit tailored job applications. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/search-linkedin-and-submit-tailored-job-applications.html" }, { "id": "schedule-meetings-tidy-drive-and-log-reward-balances", "title": "Schedule meetings, tidy Drive and log reward balances", "summary": "Real-world thread: the writer installed the Claude in Chrome extension and granted it broad access to their browsing. For meetings, Claude read Google Calendar and drafted an email proposing open slots. Drive went from close to 900 loose files to six top folders with subfolders, and nearly 50 duplicates were removed.", "agent": "Claude", "topic": "Personal Assistant", "source": "Blog", "url": "https://www.techradar.com/ai-platforms-assistants/claude/i-tried-the-new-claude-in-chrome-extension-and-it-delivered-convenience-with-a-side-of-digital-paranoia", "prompt": "Assistant mode: schedule meetings, tidy Drive and log reward balances. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/schedule-meetings-tidy-drive-and-log-reward-balances.html" }, { "id": "schedule-60-short-videos-in-youtube-studio", "title": "Schedule 60 short videos in YouTube Studio", "summary": "Real-world thread: opus 5.5 generated 60 short videos for the Kepler IPTV app and suggested scheduling them in YouTube Studio. Someone prompted it to handle the task itself. All 60 shorts were booked.", "agent": "Claude", "topic": "Media & Content", "source": "X", "url": "https://x.com/dailyvibecoding/status/2107901668763304254", "prompt": "Creative task: schedule 60 short videos in YouTube Studio. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/schedule-60-short-videos-in-youtube-studio.html" }, { "id": "run-life-admin-and-to-dos-from-claude-code", "title": "Run life admin and to-dos from Claude Code", "summary": "Real-world thread: hilary Gridley uses Claude Code as a simple life-admin system she calls an anti-system system. An iPhone back-tap shortcut captures to-dos without switching apps. The source is a podcast page with a topic list and no measured results.", "agent": "Claude Code", "topic": "Media & Content", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/how-to-turn-claude-code-into-your", "prompt": "Creative task: run life admin and to-dos from Claude Code. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/run-life-admin-and-to-dos-from-claude-code.html" }, { "id": "run-content-creation", "title": "Run content creation", "summary": "One practitioner notes that grok Bot shows up in a write-up about run content creation, with figures like 44. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Media & Content", "source": "Blog", "url": "https://stealwhatworks.com/blogs/news/grok-bot-content-creation", "prompt": "Creative task: run content creation. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/run-content-creation.html" }, { "id": "reconcile-monthly-business-transactions", "title": "Reconcile monthly business transactions", "summary": "From the linked report, rather than pasting a CSV into chat, the author had Claude Code build a re-runnable pipeline.", "agent": "Claude Code", "topic": "Finance", "source": "Blog", "url": "https://dev.to/kenimo49/i-let-claude-code-run-a-month-of-my-business-books-it-reconciled-200-transactions-and-513d", "prompt": "Finance task: reconcile monthly business transactions. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/reconcile-monthly-business-transactions.html" }, { "id": "produce-cinematic-video", "title": "Produce cinematic video", "summary": "A published walkthrough shows utilizing three bespoke agents, Grok Imagine was established as a cinematic studio, providing prompt direction, audio scripting, and consistent video content with consistent characters.", "agent": "Grok Bot", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1spehdf/full_guide_i_built_a_complete_cinematic_studio", "prompt": "Creative task: produce cinematic video. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/produce-cinematic-video.html" }, { "id": "produce-a-short-form-video-from-research-to-captions", "title": "Produce a short-form video from research to captions", "summary": "One practitioner notes that the builder prompted Hermes Agent step by step. It searched the web and compared sources, then wrote a research document and recommended a topic. The result is a rendered vertical video for Shorts, Reels or TikTok.", "agent": "Hermes Agent", "topic": "Media & Content", "source": "Blog", "url": "https://dev.to/vivek_shetye/build-an-end-to-end-ai-video-production-pipeline-with-hermes-agent-and-remotion-183i", "prompt": "Creative task: produce a short-form video from research to captions. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/produce-a-short-form-video-from-research-to-captions.html" }, { "id": "produce-a-full-video", "title": "Produce a full video", "summary": "Case study takeaway: grok Bot shows up in a write-up about produce a full video. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/dvorahfr/status/2050711692204490901", "prompt": "Creative task: produce a full video. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/produce-a-full-video.html" }, { "id": "produce-a-finished-music-release-from-one-chat", "title": "Produce a finished music release from one chat", "summary": "Linked example of produce a finished music release from one chat. Claude Code, connected to the AetherWave Studio connector, wrote the lyrics in the chat.", "agent": "Claude Code", "topic": "Media & Content", "source": "Blog", "url": "https://media.aetherwavestudio.com/campaigns/use-cases/01-one-chat-away/index.html", "prompt": "Creative task: produce a finished music release from one chat. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/produce-a-finished-music-release-from-one-chat.html" }, { "id": "organize-deal-flow", "title": "Organize deal flow", "summary": "Observed in the wild: grok Bot shows up in a write-up about organize deal flow. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/JamesonCamp/article/2091970409612898369", "prompt": "GTM task: organize deal flow. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/organize-deal-flow.html" }, { "id": "order-lunch-through-an-ai-agent", "title": "Order lunch through an AI agent", "summary": "Real-world thread: abhishek gave an AI agent his CVV and OTP so it could place a lunch order. The agent completed the purchase and payment independently. The food was delivered without any intervention.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/_logik/status/2098381294367633552", "prompt": "Help me order lunch through an AI agent. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/order-lunch-through-an-ai-agent.html" }, { "id": "migrate-toolchain-architecture-and-site-design", "title": "Migrate toolchain, architecture and site design", "summary": "According to the write-up, claude Code shows up in a write-up about migrate toolchain, architecture and site design. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Media & Content", "source": "Blog", "url": "https://sergioazocar.com/en/blog/how-to-migrate-with-claude-code-and-not-die-trying/", "prompt": "Creative task: migrate toolchain, architecture and site design. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/migrate-toolchain-architecture-and-site-design.html" }, { "id": "hunt-jobs-tailor-resumes-and-apply-automatically", "title": "Hunt jobs, tailor resumes and apply automatically", "summary": "As described in the source, user described desired job type, schedule and pay to the Resume bot at x.ai. The bot searched listings, ranked them by fit, drafted tailored resumes for top matches, and tracked applicant status. Secured 3 interviews and 1 job offer with start date the following week that aligned with existing schedule and finances.", "agent": "Devin", "topic": "Productivity", "source": "X", "url": "https://x.com/ItsMeTrueG/status/2107417874738639053", "prompt": "Help me hunt jobs, tailor resumes and apply automatically. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/hunt-jobs-tailor-resumes-and-apply-automatically.html" }, { "id": "find-web-design-prospects", "title": "Find web design prospects", "summary": "As described in the source, chatGPT shows up in a write-up about find web design prospects. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/passive_income/comments/1rmsb2o/i_set_up_6_ai_agents_that_sell_web_services_24_7", "prompt": "Creative task: find web design prospects. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/find-web-design-prospects.html" }, { "id": "evaluate-hiring-candidates-against-competency-levels", "title": "Evaluate hiring candidates against competency levels", "summary": "From the linked report, they assembled a basic hiring agent in Copilot Pro and loaded it with their company’s competency definitions and levels through SharePoint as the knowledge base. The agent was used to analyze job descriptions, recommend which competencies were critical for a role, and generate behavioral and situational interview questions plus a scoring rubric; the human set it up in natural language and tested it a few times to make sure it worked correctly. The commenter says it was very simple, required no coding, and saved them lots of time.", "agent": "GitHub Copilot", "topic": "Business & Startups", "source": "Reddit", "url": "https://www.reddit.com/r/humanresources/comments/1pol44d/ai_agent_use_cases_in_hr_na", "prompt": "Biz task: evaluate hiring candidates against competency levels. Break into steps, show intermediate output, and pause before irreversible or public actions.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/evaluate-hiring-candidates-against-competency-levels.html" }, { "id": "download-a-youtube-video-for-offline-review", "title": "Download a YouTube video for offline review", "summary": "A simple Claude Code request downloads a YouTube video locally when the user needs offline access.", "agent": "Claude Code", "topic": "Media & Content", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Download this YouTube video to ~/Downloads in the best available quality under 1080p and confirm the saved filename.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/download-a-youtube-video-for-offline-review.html" }, { "id": "download-google-doc-images-in-high-res", "title": "Download Google Doc images in high res", "summary": "Claude Code pulls every embedded image from a Google Doc at high resolution for reuse in other materials.", "agent": "Claude Code", "topic": "Media & Content", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Download all embedded images from this Google Doc at the highest available resolution into ./assets and name them from nearby heading text.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/download-google-doc-images-in-high-res.html" }, { "id": "create-schedule-and-post-content-across-platforms-automatically", "title": "Create, schedule and post content across platforms automatically", "summary": "According to the write-up, n8n shows up in a write-up about create, schedule and post content across platforms automatically, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/n8nbusinessautomation/comments/1qsmnly/built_an_ai_agent_system_that_handles_content", "prompt": "Creative task: create, schedule and post content across platforms automatically. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/create-schedule-and-post-content-across-platforms-automatically.html" }, { "id": "contact-job-candidates-for-initial-hr-screening", "title": "Contact job candidates for initial HR screening", "summary": "Linked example of contact job candidates for initial HR screening. The post describes a company powered by an automated recruiter that first emailed from a generic recruiting address, then placed a phone call that immediately launched into a scripted screening once the candidate answered.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/recruitinghell/comments/1mq851o/just_got_my_first_ai_hr_screening_call_oh_dear", "prompt": "Help me contact job candidates for initial HR screening. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/contact-job-candidates-for-initial-hr-screening.html" }, { "id": "compare-coca-cola-prices-across-belgian-supermarkets", "title": "Compare Coca-Cola prices across Belgian supermarkets", "summary": "Real-world thread: peter van Hees asked Grok Bot in plain language to compare Coca-Cola prices at the major Belgian supermarkets, without naming shops or sizes. The bot worked from the official store sites rather than comparison blogs. It described 1.", "agent": "Grok Bot", "topic": "Productivity", "source": "Blog", "url": "https://www.petervanhees.com/grok-bot-knows-when-to-stop/", "prompt": "Help me compare Coca-Cola prices across Belgian supermarkets. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/compare-coca-cola-prices-across-belgian-supermarkets.html" }, { "id": "buy-a-microwave-from-costco", "title": "Buy a microwave from Costco", "summary": "According to the write-up, someone's Meta Muse agent bought a microwave from Costco. The purchase was completed.", "agent": "Meta Muse", "topic": "Productivity", "source": "X", "url": "https://x.com/lissimore1/status/2107660512112607428", "prompt": "Help me buy a microwave from Costco. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/buy-a-microwave-from-costco.html" }, { "id": "build-your-own-video-editing-agents-on-a-canvas", "title": "Build your own video-editing agents on a canvas", "summary": "Observed in the wild: the page describes Mosaic as a canvas for agentic video editing. You run edits on autopilot and make several variants from the same raw footage to A/B test. The page gives no results, numbers, or limitations.", "agent": "Custom agent", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=45980760", "prompt": "Creative task: build your own video-editing agents on a canvas. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/build-your-own-video-editing-agents-on-a-canvas.html" }, { "id": "build-a-dramatic-digital-envelope-app-for-asking-friends-for-money", "title": "Build a dramatic digital envelope app for asking friends for money", "summary": "Buildathon gag app: fake chat bubbles, drum rolls, live progress bars—then the real ask for cash. Stack was Replit Agent with Design Mode driving the UI theatrics.", "agent": "Replit Agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/AbdullahEr0glu/status/2086113172847513862", "prompt": "Creative task: build a dramatic digital envelope app for asking friends for money. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/build-a-dramatic-digital-envelope-app-for-asking-friends-for-money.html" }, { "id": "block-spam-and-deliver-morning-briefings", "title": "Block spam and deliver morning briefings", "summary": "Community report: someone gave their Grok bot access to all email accounts, LinkedIn, calendar, and an ongoing business launch. The agent blocks and removes spam from email and LinkedIn, blocks spam calendar invites, and produces a daily morning update covering critical items plus any unfinished personal or business to-dos from the prior day. No results, metrics, or limitations are stated.", "agent": "Grok Bot", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/buddy7/status/2107824169849139380", "prompt": "Assistant mode: block spam and deliver morning briefings. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/block-spam-and-deliver-morning-briefings.html" }, { "id": "batch-convert-and-translate-audio-files", "title": "Batch-convert and translate audio files", "summary": "A creator uses Claude Code to change sample rates, rename, and translate Portuguese audio files to English in bulk.", "agent": "Claude Code", "topic": "Media & Content", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "For every audio file in this folder, convert to 44.1 kHz WAV, rename consistently, and produce an English transcript for any Portuguese file. Report what you changed.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/batch-convert-and-translate-audio-files.html" }, { "id": "apply-for-jobs-and-turn-notes-into-coding-prompts", "title": "Apply for jobs and turn notes into coding prompts", "summary": "Case study takeaway: one commenter uses Grok Bot through the Cursor CLI: they link it to their developer docs, send it shorthand notes while away from their desk, and it rewrites those notes into a full prompt before having Cursor start coding. The same commenter says a separate small team of bots covers job hunting by searching for jobs and applying to them after being given their resume, a cover letter, and an FAQ sheet about them. The thread presents both as active personal automations, but gives no numbers on applications, interviews, hires, code output, or time saved.", "agent": "Grok Bot", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1wiuwmw/whats_the_most_useful_grokbot_automation_youve", "prompt": "Notes task: apply for jobs and turn notes into coding prompts. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/apply-for-jobs-and-turn-notes-into-coding-prompts.html" }, { "id": "answer-home-service-customer-calls-and-text-the-owner", "title": "Answer home-service customer calls and text the owner", "summary": "Documented elsewhere: the voice agent answers calls for home-service businesses. It records the caller's name and number, the request in the customer's own words, and a promised update time if the owner cannot respond immediately, then sends that summary via text. The post describes the flow closing the gap between unanswered calls and owner callbacks but gives no results or numbers.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/TheChattyAi/status/2104995656331055203", "prompt": "Help me answer home-service customer calls and text the owner. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 46, "page": "https://agentsightings.com/case/answer-home-service-customer-calls-and-text-the-owner.html" }, { "id": "vertafore-agents-enter-and-check-insurance-policies", "title": "Agents key in insurance policies and check what was issued", "summary": "Vertafore released two agents for independent insurance agencies: one moves policy information from documents into the management system, and one checks that the issued policy matches what was intended.", "agent": "Velocity Policy Intake and Policy Check Agents", "topic": "Business & Startups", "source": "News (Vertafore)", "url": "https://www.vertafore.com/resources/press-releases/vertafore-automates-policy-processing-two-new-velocity-ai-agents", "prompt": "Read this policy PDF and enter the details into our agency system. Then compare the issued policy with the quote we asked for and list every difference in coverage, limits or price.", "added": "2026-10-29", "interest": 45, "page": "https://agentsightings.com/case/vertafore-agents-enter-and-check-insurance-policies.html" }, { "id": "sam-hartley-agents-article-writing-minutes", "title": "A developer says his agents cut an article from hours to 15 minutes", "summary": "Sam Hartley says agents running on a Mac mini 24/7 automated his dev workflow, and that writing an article went from 2-3 hours to 10-15 minutes. Self-reported, with no measurement method given.", "agent": "Agents on a Mac mini", "topic": "Software Development", "source": "Blog (DEV Community)", "url": "https://dev.to/samhartley_dev/i-automated-my-entire-dev-workflow-with-ai-agents-running-247-on-a-mac-mini-1ikc", "prompt": "Draft an article from these notes and my previous posts in my voice. Mark any claim you could not check.", "added": "2026-10-29", "interest": 45, "page": "https://agentsightings.com/case/sam-hartley-agents-article-writing-minutes.html" }, { "id": "turn-ideas-into-finished-videos", "title": "Turn ideas into finished videos", "summary": "According to the write-up, user assembled custom agent \"dimul\" that connects Grok via CLI powered by SuperGrok subscription. Grok acted as orchestrator for Imagine to generate clips from its prompts. Produced finished videos shown in the post and follow-up example.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/XFreeze/status/2107878966510158087", "prompt": "Creative task: turn ideas into finished videos. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/turn-ideas-into-finished-videos.html" }, { "id": "run-roadmap-support-inbox-calendar-and-todos", "title": "Run roadmap, support inbox, calendar, and todos", "summary": "As described in the source, the agent runs on a DigitalOcean VPS with its own forwarded email inbox, delegate X account via custom browser proxy, Linear, Obsidian for todos/PKM, and PDF extraction skill. It creates Linear cards for issues, prioritizes and flags support inbox items, schedules calendar events from images/PDFs, checks X notifications and DMs, and tracks sponsorships. After 10-14 hours of setup the agent already pays back massive dividends across roadmap, support, calendar, and todos.", "agent": "OpenClaw", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/euboid/status/2019094563369910692", "prompt": "Go through my mail for this goal: run roadmap, support inbox, calendar, and todos. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/run-roadmap-support-inbox-calendar-and-todos.html" }, { "id": "reclaim-forgotten-crypto-airdrops-and-deposits", "title": "Reclaim forgotten crypto airdrops and deposits", "summary": "A published walkthrough shows someone gave Claude and GPT agents access to their full blockchain transaction history. The agents scanned every past transaction and attempted to recompose each one to check whether any deposit lacked a matching withdrawal. This recovered no longer remembered airdrops and deposits worth 10x the annual cost of the AI subscriptions.", "agent": "Claude", "topic": "Productivity", "source": "X", "url": "https://x.com/pscltllrd/status/2109733789240811787", "prompt": "Help me reclaim forgotten crypto airdrops and deposits. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/reclaim-forgotten-crypto-airdrops-and-deposits.html" }, { "id": "prepare-plan-execute-review-for-non-code-work", "title": "Prepare, plan, execute, review for non-code work", "summary": "A designer runs brand-system work through Claude Code using plan mode, then a review prompt that lists issues only so they can choose fixes.", "agent": "Claude Code", "topic": "Design & Creative", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1n4t349/my_prepre_plan_execute_review_process_for_using/", "prompt": "Review the output against the brief and the attached references. List issues only, numbered, without suggesting fixes. I'll pick which ones to address.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/prepare-plan-execute-review-for-non-code-work.html" }, { "id": "monitor-reddit-draft-replies-and-schedule-posts", "title": "Monitor Reddit, draft replies and schedule posts", "summary": "Observed in the wild: the commenter says they assembled a personal Claude agent as a social media manager powered by the Agent SDK plus a Claude Code subscription. In the thread and later follow-up, they say it keeps watch on Reddit, sketches replies, and schedules posts, powered by old posts for tone and account stats plus current-vs-previous-period comparisons for performance; sketches still wait for their approval before scheduling. They report it works within their Claude subscription if they route cheaper drafting to Haiku and final output to Sonnet.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rmhayt/claudeai_as_social_media_manager", "prompt": "Help me monitor Reddit, draft replies and schedule posts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/monitor-reddit-draft-replies-and-schedule-posts.html" }, { "id": "let-ai-agents-search-a-store-build-carts-and-prep-checkout", "title": "Let AI agents search a store, build carts, and prep checkout", "summary": "Documented elsewhere: the post is a pitch rather than a walkthrough: The builder says they can make ecommerce sites “agentic commerce ready” so ChatGPT users can discover products through Vendable. The concrete mechanics come from a seller’s comment, which says their store exposes its own MCP server so Claude or ChatGPT agents can search the catalog, create a custom tee, build a cart, and start checkout, with payment completed on the store site. The thread gives no performance numbers or rollout results.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/AI_In_ECommerce/comments/1vcx8s9/i_made_chatgpt_find_and_buy_products_from_real", "prompt": "Shopping task: let AI agents search a store, build carts, and prep checkout. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/let-ai-agents-search-a-store-build-carts-and-prep-checkout.html" }, { "id": "index-a-newsletter-archive-and-repurpose-writing", "title": "Index a newsletter archive and repurpose writing", "summary": "Real-world thread: the guide says Casey Newton of Platformer indexed 818 newsletter editions into a searchable archive. Darren Rowse audited about 1,000 notes in an Obsidian vault, which Claude Code reads as plain markdown folders. Newton's index took under 30 minutes.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Blog", "url": "https://ccforeveryone.com/guides/claude-code-for-writers", "prompt": "Go through my mail for this goal: index a newsletter archive and repurpose writing. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/index-a-newsletter-archive-and-repurpose-writing.html" }, { "id": "hand-everyday-errands-to-a-local-agent", "title": "Hand everyday errands to a local agent", "summary": "Community report: the commenter runs a local agent they trust not to share conversations, and uses it like a search engine in place of a browser. They hand it errands: plan flights, a hotel and sights for a conference talk, convert downloaded FLAC music to OGG for a player, find DRM-free epubs for owned books, and make a tweakable OpenSCAD holder from a photo beside a tape measure. The comment only lists use cases.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49980512", "prompt": "Go through my mail for this goal: hand everyday errands to a local agent. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/hand-everyday-errands-to-a-local-agent.html" }, { "id": "create-a-subtitled-video-from-one-prompt", "title": "Create a subtitled video from one prompt", "summary": "From the linked report, user entered a simple prompt into Agent Mode in Grok Imagine. The agent took the prompt and a single image, then generated matching scenes from different angles, assembled a full visual storyline, and added subtitles to produce the complete video on its own. It produced a 36-second video in five minutes.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/XFreeze/status/2078833307207483764", "prompt": "Creative task: create a subtitled video from one prompt. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/create-a-subtitled-video-from-one-prompt.html" }, { "id": "compile-an-annotated-bibliography-and-draft-a-paper", "title": "Compile an annotated bibliography and draft a paper", "summary": "ChatGPT Agent covered compile an annotated bibliography and draft a paper. The builder gave ChatGPT Agent a single /agent prompt asking for peer-reviewed papers from the past five years on Big Data and Analytics in decision-making, focused on Education and Healthcare.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://datawithsultan.medium.com/i-put-chatgpt-agent-to-the-test-heres-how-it-helped-me-write-an-academic-paper-984327423d95", "prompt": "Research brief: compile an annotated bibliography and draft a paper. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/compile-an-annotated-bibliography-and-draft-a-paper.html" }, { "id": "build-e-ink-fridge-shopping-list-firmware", "title": "Build e-ink fridge shopping list firmware", "summary": "According to the write-up, the repo holds about 2,400 lines of C++ firmware for the M5Stack PaperMono, an ESP32-S3 with an e-paper touchscreen. A small FastAPI and SQLite server sits between the device and a phone web UI. It works as a fridge shopping list grouped by aisle, with offline use and queued edits.", "agent": "Claude Code", "topic": "Shopping", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49875801", "prompt": "Shopping task: build e-ink fridge shopping list firmware. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/build-e-ink-fridge-shopping-list-firmware.html" }, { "id": "answer-dental-clinic-calls-and-manage-appointments", "title": "Answer dental clinic calls and manage appointments", "summary": "One practitioner notes that the builder describes a six-part setup: an always-on voice agent covers booking, rescheduling, cancellations, slot checks, and routine questions, while urgent calls trigger a Telegram alert to the doctor. Calls are then analyzed with GPT-4 and logged into Supabase CRM, and bookings sync with Calcom; the automations run in self-hosted n8n with ElevenLabs/Vapi for voice. The stated outcome was fewer missed calls, a measurable drop in no-shows, and automatic reactivation of patients idle for 90+ days, but the post gives no hard metrics.", "agent": "n8n", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/Automate/comments/1m5juzf", "prompt": "Help me answer dental clinic calls and manage appointments. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 45, "page": "https://agentsightings.com/case/answer-dental-clinic-calls-and-manage-appointments.html" }, { "id": "webflow-developers-stay-in-the-flow-with-augments-context-aware-ai-suggestions", "title": "Webflow Developers Stay in the Flow with Augment’s Context-Aware AI Suggestions", "summary": "Webflow Developers — Deep context awareness, maintained flow state, and sophisticated tooling. With Augment, Webflow’s frontend and backend teams navigate their complex tech stack more efficiently. Enhanced Collaboration: The AI assistant reduced the need for constant back-and-forth between team members.", "agent": "Augment", "topic": "Software Development", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/webflow", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/webflow-developers-stay-in-the-flow-with-augments-context-aware-ai-suggestions.html" }, { "id": "paystone-enhances-developer-productivity-and-gains-actionable-insights-with-augm", "title": "Paystone Enhances Developer Productivity and Gains Actionable Insights with Augment Code's Codebase Aware AI", "summary": "Discover how Paystone boosted development efficiency, addressed code privacy concerns, and gained valuable data metrics by adopting Augment Code's AI assistant. Paystone discovered Augment Code through industry research and was intrigued by its unique offerings: Context-Aware Code Suggestions: Augment understands Paystone's specific codebase, providing accurate and relevant code completions tailored to their projects.", "agent": "Augment", "topic": "Software Development", "source": "Blog (Augment)", "url": "https://augmentcode.com/customers/paystone", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Augment.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/paystone-enhances-developer-productivity-and-gains-actionable-insights-with-augm.html" }, { "id": "how-you-com-scales-engineering-with-factory", "title": "How You.com Scales Engineering with Factory", "summary": "You.com — Factory is the enterprise platform for agent-native software development. AI coding agents that automate coding, testing, and deployment. You.com's has built an agentic engineering organization, automating across all stages of the software development lifecycle.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Case study", "url": "https://factory.com/case-studies/you-com", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/how-you-com-scales-engineering-with-factory.html" }, { "id": "how-plaid-built-a-production-sla-dashboard-with-replit-agent", "title": "How Plaid Built a Production SLA Dashboard with Replit Agent", "summary": "Plaid’s support team used Replit Agent to build a production dashboard tracking contractual SLA commitments — saving 96+ hours per person along the way. Building with Replit Built during the hackathon using Replit, Natalie created a reimagined version of the Plaid support dashboard.", "agent": "Replit Agent", "topic": "Sales & Marketing", "source": "Case study (Replit)", "url": "https://replit.com/customers/plaid", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Replit Agent.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/how-plaid-built-a-production-sla-dashboard-with-replit-agent.html" }, { "id": "how-opendoor-is-automating-utility-turn-ons-for-hundreds-of-homes-a-week-with-gu", "title": "How Opendoor is automating utility turn-ons for hundreds of homes a week with Gumloop agents", "summary": "Opendoor is automating utility — See how Opendoor uses Gumloop browser agents to turn on utilities for hundreds of homes a week, going from kickoff to production in just four days. How Opendoor built it The team designed the system around the browser: A provider catalog the agent reads before every turn-on and updates after, so each attempt makes the next one smarter.", "agent": "Gumloop", "topic": "Design & Creative", "source": "Case study (Gumloop)", "url": "https://gumloop.com/customers/opendoor", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Gumloop.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/how-opendoor-is-automating-utility-turn-ons-for-hundreds-of-homes-a-week-with-gu.html" }, { "id": "how-little-plains-runs-a-modern-agency-on-notion", "title": "How Little Plains runs a modern agency on Notion", "summary": "See how Little Plains uses Notion as its agency operating system, giving people and AI agents shared context to create and ship high-craft client work.⁠. Little Plains uses an agent management hub to organize the team's AI agents and let anyone request agents with a standardized brief format.", "agent": "Notion AI", "topic": "Business & Startups", "source": "Case study (Notion)", "url": "https://notion.com/customers/little-plains", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Notion AI.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/how-little-plains-runs-a-modern-agency-on-notion.html" }, { "id": "hertz-uses-outbound-agents-to-resolve-issues-before-they-arise", "title": "Hertz uses outbound agents to resolve issues before they arise", "summary": "Customer stories Hertz Hertz uses outbound agents to resolve issues before they arise Related stories Valon Valon and Decagon worked closely to design AI voice agents that embodied clarity, warmth, and trustworthiness. With Proactive Agents, Hertz anticipates customers needs, resolves issues before they arise, and frees up human agents to support their highest-value interactions.", "agent": "Decagon", "topic": "Design & Creative", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/hertz-proactive-outbound", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/hertz-uses-outbound-agents-to-resolve-issues-before-they-arise.html" }, { "id": "gymnation-revolutionizes-fitness-with-ai-agents-powering-member-experiences", "title": "GymNation Revolutionizes Fitness with AI Agents Powering Member Experiences", "summary": "GymNation Revolutionizes Fitness with AI Agents — LlamaParse is the most accurate agentic OCR Platform. Parse and Extract your complex documents at the Pareto frontier of cost and accuracy. Multi-Channel AI Agents : Deployed across web app, WhatsApp, email, and phone for sales and prospecting to engage with potential members and answer inquiries AI Driven Member Onboarding Process : GymNation created an AI-driven onboarding system that gathers information about new members' goals and builds customized fitness regimens and diet plans.", "agent": "LlamaIndex", "topic": "Customer Support", "source": "Blog (LlamaIndex)", "url": "https://llamaindex.ai/customers/gymnation-revolutionizes-fitness-with-ai-agents-powering-member-experiences", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was LlamaIndex.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/gymnation-revolutionizes-fitness-with-ai-agents-powering-member-experiences.html" }, { "id": "from-idea-to-17x-growth-how-spellbook-created-a-prototype-on-replit-and-raised-f", "title": "From Idea to 17x Growth: How Spellbook Created a Prototype on Replit and Raised Funding", "summary": "Building the MVP: Two weeks that changed everything Scott needed to move fast—before ChatGPT launched and flooded the Working evenings and weekends while still running Rally, Scott used Replit to build what would become Spellbook—an AI copilot for contract review and drafting integrated directly into Microsoft Word. Legal AI startup Spellbook prototyped its first product on Replit, raised funding, and grew 17x.", "agent": "Replit Agent", "topic": "Sales & Marketing", "source": "Case study (Replit)", "url": "https://replit.com/customers/spellbook", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Replit Agent.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/from-idea-to-17x-growth-how-spellbook-created-a-prototype-on-replit-and-raised-f.html" }, { "id": "chevron-proves-whats-possible-with-ai-agents", "title": "Chevron proves what’s possible with AI agents", "summary": "Chevron built AI agents on DataRobot to handle hazardous inspections autonomously. Working with DataRobot, Chevron built AI agents that handle hazardous inspections autonomously.", "agent": "DataRobot", "topic": "Sales & Marketing", "source": "Case study (DataRobot)", "url": "https://datarobot.com/customers/chevron", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was DataRobot.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/chevron-proves-whats-possible-with-ai-agents.html" }, { "id": "away-powers-fast-reliable-and-memorable-support-with-decagon", "title": "Away powers fast, reliable, and memorable support with Decagon", "summary": "Away partnered with Decagon to deliver a world-class support experience at scale. Customer stories Away Away powers fast, reliable, and memorable support with Decagon Related stories Chime Scaling member support with AI-powered automation.", "agent": "Decagon", "topic": "Design & Creative", "source": "Case study (Decagon)", "url": "https://decagon.ai/case-studies/away-and-decagon", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Decagon.", "added": "2026-11-12", "interest": 44, "page": "https://agentsightings.com/case/away-powers-fast-reliable-and-memorable-support-with-decagon.html" }, { "id": "upgrad-builds-a-future-ready-learning-ecosystem-with-microsoft", "title": "upGrad builds a future-ready learning ecosystem with Microsoft", "summary": "upGrad aimed to build an integrated IT ecosystem to transform its learning ecosystem.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24359-upgrad-education-private-limited-microsoft-365-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/upgrad-builds-a-future-ready-learning-ecosystem-with-microsoft.html" }, { "id": "allpay-boosts-productivity-by-10-with-github-copilot", "title": "allpay boosts productivity by 10% with GitHub Copilot", "summary": "Allpay — The development team uses GitHub Copilot to aid with coding, especially with legacy code.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22158-allpay-github-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/allpay-boosts-productivity-by-10-with-github-copilot.html" }, { "id": "zenya-embraces-azure-openai-service-to-revolutionize-healthcare-with-smart", "title": "Zenya embraces Azure OpenAI Service to revolutionize healthcare with smart quality management software", "summary": "By partnering with Microsoft Azure, Zenya built a scalable, secure, and efficient infrastructure to enhance its healthcare capabilities.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23419-zenya-azure-open-ai-service", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/zenya-embraces-azure-openai-service-to-revolutionize-healthcare-with-smart.html" }, { "id": "z-s-associates-inc-zs-strengthens-ai-powered-security-operations-with-microsoft-", "title": "ZS strengthens AI-powered security operations with Microsoft Security Copilot.", "summary": "Z S Associates Inc — ZS used Security Copilot, Microsoft’s specialized AI assistant for security, to help analysts work faster through summarization and investigation assistance.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27375-z-s-associates-inc-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/z-s-associates-inc-zs-strengthens-ai-powered-security-operations-with-microsoft-.html" }, { "id": "world-water-day-how-github-copilot-is-helping-bring-clean", "title": "World Water Day: how GitHub Copilot is helping bring clean water to communities", "summary": "Let’s take a look at how we use GitHub to be more productive, build collaboratively, and shift security left.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/open-source/world-water-day-how-github-copilot-is-helping-bring-clean-water-to-communities", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/world-water-day-how-github-copilot-is-helping-bring-clean.html" }, { "id": "workday-powers-every-line-of-business-with-databricks-and-aws", "title": "Workday Powers Every Line of Business with Databricks and AWS", "summary": "Workday — In just six months, every business unit launched sandbox workspaces and began delivering agentic applications, proving that Databricks and AWS working together unlock enterprise-wide innovation at speed and scale.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/workday", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/workday-powers-every-line-of-business-with-databricks-and-aws.html" }, { "id": "wipro-increases-the-impact-of-rewards-and-recognition-platform-with", "title": "Wipro increases the impact of rewards and recognition platform with Microsoft 365 Copilot", "summary": "With Copilot-powered insights and automation, Wipro improved recognition consistency, increased early adoption, reduced manual effort, and gave leaders data-driven visibility into employee contributions at scale.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26393-wipro-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/wipro-increases-the-impact-of-rewards-and-recognition-platform-with.html" }, { "id": "willis-towers-watson-wtw-builds-an-agent-platform-on-microsoft-agent-framework-s", "title": "WTW builds an agent platform on Microsoft Agent Framework, saving tens of thousands of hours", "summary": "Willis Towers Watson — WTW built an agent platform on Microsoft Foundry and Microsoft Agent Framework that automates workflows and keeps humans in the lead, saving tens of thousands of hours. Using Microsoft Foundry and Microsoft Agent Framework, WTW created a multi-agent platform to move manual work from employees to specialized AI agents.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27598-willis-towers-watson-microsoft-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/willis-towers-watson-wtw-builds-an-agent-platform-on-microsoft-agent-framework-s.html" }, { "id": "w2m-uses-an-ai-agent", "title": "W2M uses an AI agent", "summary": "Together with Microsoft and one of their technological partners Bravent, W2M’s tech team developed a speaking virtual assistant and avatar, able to handle and answer any question from its customers, in multiple languages.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1785340736965832631-w2m-azure-ai-speech-travel-and-transportation-en-spain", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/w2m-uses-an-ai-agent.html" }, { "id": "vylor-builds-a-governed-agentic-ai-knowledge-framework-on-microsoft", "title": "Vylor builds a governed agentic AI knowledge framework on Microsoft Foundry in 6 months", "summary": "Vylor built an AI architecture using Microsoft Foundry and a full suite of Microsoft Azure services which can be templated by business user teams to match different needs.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27512-vylor-microsoft-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/vylor-builds-a-governed-agentic-ai-knowledge-framework-on-microsoft.html" }, { "id": "vanar-builds-infrastructure-that-powers-intelligent-agents-with-google-cloud", "title": "Vanar builds infrastructure that powers intelligent agents with Google Cloud", "summary": "To address these limitations, Vanar built Vanar Chain, an EVM-compatible blockchain designed for predictable low-cost transactions, energy efficiency, and enterprise-grade performance.", "agent": "Gemini Enterprise agents", "topic": "Sales & Marketing", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/vanar", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Gemini Enterprise agents.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/vanar-builds-infrastructure-that-powers-intelligent-agents-with-google-cloud.html" }, { "id": "using-chatgpt-to-detect-wildfires-early", "title": "Using ChatGPT to detect wildfires early", "summary": "Using ChatGPT, Ryan built a walkie-talkie feature that lets firefighters directly ask questions like: Is this a fire?", "agent": "ChatGPT", "topic": "Research & Data", "source": "Case study (OpenAI)", "url": "https://openai.com/index/detecting-wildfires-early", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/using-chatgpt-to-detect-wildfires-early.html" }, { "id": "university-of-manchester-uses-microsoft-security-copilot", "title": "University Of Manchester uses Microsoft Security Copilot", "summary": "University Of Manchester — The University has rolled out Microsoft 365 Copilot to three cohorts of users.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19241-university-of-manchester-microsoft-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/university-of-manchester-uses-microsoft-security-copilot.html" }, { "id": "trustingsocial-trusting-social-revolutionizes-customer-experience-in-the-financi", "title": "Trusting Social revolutionizes customer experience in the financial sector with generative AI agents built on", "summary": "Trustingsocial — By integrating Azure services, the company launched Agent Foundry, a generative AI platform of autonomous AI-driven agents. By integrating Azure services, the company launched Agent Foundry, a generative AI platform of autonomous AI-driven agents.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1751482919190212988-trustingsocial-azure-banking-and-capital-markets-en-vietnam", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/trustingsocial-trusting-social-revolutionizes-customer-experience-in-the-financi.html" }, { "id": "transcard-transforms-payments-and-working-capital-with-actionable-ai-powered", "title": "Transcard transforms payments and working capital with actionable AI, powered by Microsoft Azure AI Foundry", "summary": "Transcard reimagines payments and working capital orchestration with AI agents built on Azure AI Foundry, giving CFOs powerful, proactive tools: leveling the field for businesses. Transcard built its breakthrough Virtual CFO leveraging Microsoft Azure and Azure AI Foundry.", "agent": "Azure OpenAI", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25668-transcard-azure-ai-foundry", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/transcard-transforms-payments-and-working-capital-with-actionable-ai-powered.html" }, { "id": "chatgpt-training-to-cycle-across-antarctica-with-chatgpt", "title": "Training to cycle across Antarctica with ChatGPT", "summary": "Instead, James built his own training program using ChatGPT. ## Building a system, not a plan Once the scope of the challenge became clear, the question for James wasn’t just how to prepare for Antarctica, but how to hold all the different elements of his training together with the resources he had available. Instead of breaking the problem into separate parts, he used ChatGPT to build a plan that is more flexible and responsive to his needs.", "agent": "ChatGPT", "topic": "Design & Creative", "source": "Case study (OpenAI)", "url": "https://openai.com/index/cycling-across-antarctica", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/chatgpt-training-to-cycle-across-antarctica-with-chatgpt.html" }, { "id": "toyota-leasing-thailand-improves-collaboration-reduces-risk-and-better-protects", "title": "Toyota Leasing Thailand improves collaboration, reduces risk, and better protects customers with Security", "summary": "Toyota Leasing Thailand — Integrated with Defender, Entra, and Purview, Security Copilot unified visibility, automated reporting, and improved communication between security and IT teams.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25882-toyota-leasing-thailand-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/toyota-leasing-thailand-improves-collaboration-reduces-risk-and-better-protects.html" }, { "id": "the-rider-firm-gets-new-efficiencies-with-copilot-helping-better", "title": "The Rider Firm gets new efficiencies with Copilot, helping better serve their riders", "summary": "The Rider Firm used Microsoft 365 Copilot to manage tasks and track details that would otherwise get buried in emails and chats.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19643-the-rider-firm-microsoft-365-business", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/the-rider-firm-gets-new-efficiencies-with-copilot-helping-better.html" }, { "id": "the-ottawa-hospital-uses-dax-copilot-to-enhance-the-patient-clinician", "title": "The Ottawa Hospital uses DAX Copilot to enhance the patient-clinician relationship", "summary": "The Ottawa Hospital uses DAX Copilot to help clinicians refocus on what really matters: patient care and their work-life balance. DAX Copilot, the AI assistant for clinical workflows, streamlines patient documentation processes with automated note capture.", "agent": "Custom agent", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25270-the-ottawa-hospital-microsoft-365", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/the-ottawa-hospital-uses-dax-copilot-to-enhance-the-patient-clinician.html" }, { "id": "telkomsel-customer-support-teams-speak-volumeswith-help-from-copilot-based", "title": "Telkomsel customer support teams speak volumes—with help from copilot based on Azure OpenAI Service", "summary": "Telkomsel — The company created its now overwhelmingly popular “Veronika” virtual assistant with Microsoft Azure OpenAI.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1739790055278570755-telkomsel-azure-openai-service-telecommunications-en-indonesia", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/telkomsel-customer-support-teams-speak-volumeswith-help-from-copilot-based.html" }, { "id": "tata-projects-migrates-400-terabytes-of-data-in-record-time", "title": "Tata Projects migrates 400 terabytes of data in record time with RISE with SAP on Azure", "summary": "Tata Projects used RISE with SAP on Azure to move its more than 400 terabytes of data to the cloud.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22708-tata-projects-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/tata-projects-migrates-400-terabytes-of-data-in-record-time.html" }, { "id": "talkdesk-uses-databricks-on-aws-to-power-ai-driven-customer-experience", "title": "Talkdesk uses Databricks on AWS to power AI-driven customer experience", "summary": "Talkdesk — AI agents automate and scale customer experience. CUSTOMER STORY Talkdesk uses Databricks on AWS to power AI-driven customer experience Watch video Talkdesk uses Databricks on AWS to unify data, power AI agents and automate customer experience at scale.", "agent": "Databricks", "topic": "DevOps & Infra", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/talkdesk/aws", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/talkdesk-uses-databricks-on-aws-to-power-ai-driven-customer-experience.html" }, { "id": "swecogroup-sweco-group-empowers-its-architects-and-engineers-with-a-timesaving", "title": "Sweco Group empowers its architects and engineers with a timesaving AI assistant built in Azure AI Studio", "summary": "Swecogroup — To free up time for more creative solutions in client projects, Sweco used Microsoft Azure AI Studio to rapidly develop a digital assistant to automate document creation and analysis and enhance search capabilities across the enterprise’s global network. With the assistant, called SwecoGPT, consultants can now find critical project information quickly, create and analyze documents easily, and use the time they save to deliver more personalized service to customers around the world.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1767395222127336377-swecogroup-azure-ai-services-professional-services-en-sweden", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/swecogroup-sweco-group-empowers-its-architects-and-engineers-with-a-timesaving.html" }, { "id": "chatgpt-supporting-the-blind-community-with-chatgpt", "title": "Supporting the blind community with ChatGPT", "summary": "Bradford recently used ChatGPT Live to locate a DisplayPort among several nearly identical inputs, a task he would normally have asked his wife or a friend to help with.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/two-blind-brothers", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/chatgpt-supporting-the-blind-community-with-chatgpt.html" }, { "id": "suncorp-group-windows-11-suncorp-transforms-work-employee-and-customer-experienc", "title": "Suncorp transforms work, employee, and customer experiences with Copilot+ PCs", "summary": "Suncorp Group Windows 11 — Suncorp standardized on Windows 11 and introduced Copilot+ PCs and Microsoft 365 Copilot to create a consistent, highly secure work experience.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25628-suncorp-group-windows-11", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/suncorp-group-windows-11-suncorp-transforms-work-employee-and-customer-experienc.html" }, { "id": "eani-students-excel-with-northern-irelands-microsoft-copilot-integration", "title": "Students excel with Northern Ireland’s Microsoft Copilot integration", "summary": "Education Authority of Northern Ireland (EANI) introduced Microsoft Copilot to reduce admin work, allowing teachers to focus on students.", "agent": "Microsoft Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20323-eani-microsoft-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/eani-students-excel-with-northern-irelands-microsoft-copilot-integration.html" }, { "id": "stitch-fix-moveworks-hybrid-communication-stitch-fix-sets-the-gold-standard-for-", "title": "Stitch Fix sets the gold standard for employee comms", "summary": "Stitch Fix Moveworks Hybrid Communication — Home Customers Stitch Fix Uses Moveworks Hybrid Communication Customer Story Stitch Fix sets the gold standard for employee comms Ravindra Sunku, Senior Director of IT at Stitch Fix, shares his Moveworks-powered hybrid communication strategy that keeps every stylist on the same page. Solution: Hybrid communication at scale with the Moveworks AI Assistant Moveworks for Employee Communications allowed Stitch Fix to craft targeted, actionable messages that cut through the noise via their agentic AI Assistant, Astra.", "agent": "Moveworks", "topic": "Sales & Marketing", "source": "Case study (Moveworks)", "url": "https://moveworks.com/us/en/customers/stitch-fix-moveworks-hybrid-communication", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Moveworks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/stitch-fix-moveworks-hybrid-communication-stitch-fix-sets-the-gold-standard-for-.html" }, { "id": "chatgpt-enterprise-sparking-a-more-productive-company-with-chatgpt-enterprise", "title": "Sparking a more productive company with ChatGPT Enterprise", "summary": "Match Group wasted no time assessing the potential of ChatGPT Enterprise to not only build better products but empower their workforce.", "agent": "ChatGPT", "topic": "Software Development", "source": "Case study (OpenAI)", "url": "https://openai.com/index/match-group", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/chatgpt-enterprise-sparking-a-more-productive-company-with-chatgpt-enterprise.html" }, { "id": "snowflake-cortex-ai", "title": "Snowflake Cortex AI", "summary": "Quickly analyze unstructured data and build generative AI applications using fully managed LLMs, RAG, and text-to-SQL services with Snowflake Cortex AI.", "agent": "Snowflake Cortex", "topic": "Software Development", "source": "Case study (Snowflake)", "url": "https://snowflake.com/en/product/features/cortex", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Snowflake Cortex.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/snowflake-cortex-ai.html" }, { "id": "smartsheet-enhances-productivity-with-amazon-q-business", "title": "Smartsheet enhances productivity with Amazon Q Business", "summary": "Now, employees can simply tag @AskMe in any Slack channel, ask a question, and Amazon Q will instantly give them an answer.\" Improving experiences for employees and customers Listen in as JB Brown, VP of Engineering at Smartsheet, discusses how AWS generative AI is upgrading the company's employee and customer experience.", "agent": "Amazon Q", "topic": "Research & Data", "source": "Case study (AWS)", "url": "https://aws.amazon.com/ai/generative-ai/customers/smartsheet", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Amazon Q.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/smartsheet-enhances-productivity-with-amazon-q-business.html" }, { "id": "singapore-management-university-uses-microsoft-security-copilot", "title": "Singapore Management University uses Microsoft Security Copilot", "summary": "Singapore Management University — SMU achieved faster incident response and automated threat containment with Microsoft Copilot for Security.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22717-singapore-management-university-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/singapore-management-university-uses-microsoft-security-copilot.html" }, { "id": "schwarz-digits-drives-innovation-with-the-lidl-instore-voice-assistant", "title": "Schwarz Digits drives innovation with the Lidl Instore Voice Assistant", "summary": "Lidl empowers employees with LIVA, a Voice AI Agent built on Cognigy, enabling instant access to data and tasks for smarter, faster store operations. The digital assistant is powered by an AI Agent built on Cognigy, which supplies the necessary information and carries out actions through various interfaces.", "agent": "Cognigy", "topic": "Customer Support", "source": "Case study (Cognigy)", "url": "https://cognigy.com/en/case-study/schwarz-it", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Cognigy.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/schwarz-digits-drives-innovation-with-the-lidl-instore-voice-assistant.html" }, { "id": "sabanci-holding-sabanc-holding-unifies-data-with-microsoft-fabric-and-accelerate", "title": "Sabancı Holding unifies data with Microsoft Fabric and accelerates decision-making with Microsoft 365 Copilot", "summary": "Sabanci Holding — To build a future-ready data foundation, Sabancı Holding implemented Microsoft Fabric, Power BI, and Copilot in Fabric—automating data collection, analysis, and visualization.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24081-sabanci-holding-microsoft-fabric", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/sabanci-holding-sabanc-holding-unifies-data-with-microsoft-fabric-and-accelerate.html" }, { "id": "sk-telecom-deepens-customer-connections-with-agentic-workflows-in-microsoft", "title": "SK Telecom deepens customer connections with agentic workflows in Microsoft Foundry", "summary": "SK Telecom uses Microsoft Foundry to orchestrate multi-agent workflows to deliver personalized, scalable, and compliant digital experiences. SK Telecom built an agentic solution, using Microsoft Foundry for its multi-agent orchestration, fine-tuned Korean language models, and robust compliance capabilities.", "agent": "Custom agent", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25680-sk-telecom-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/sk-telecom-deepens-customer-connections-with-agentic-workflows-in-microsoft.html" }, { "id": "s-and-p-global-s-p-global-commodity-insights-unlocks-95-faster-data-extraction-w", "title": "S&P Global Commodity Insights unlocks 95% faster data extraction with Microsoft Copilot", "summary": "S And P Global — Using Microsoft Copilot agent builder and Microsoft Graph connectors, it built a Copilot agent accessible in Microsoft Teams.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25029-s-and-p-global-microsoft-365", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/s-and-p-global-s-p-global-commodity-insights-unlocks-95-faster-data-extraction-w.html" }, { "id": "riddell-unlocks-sap-data-for-frontline-sellers-with-an-ai", "title": "Riddell unlocks SAP data for frontline sellers with an AI assistant on Azure", "summary": "Riddell built an AI assistant on Azure that brings SAP insights into Teams, helping sales reps answer coaches’ questions in real time. Riddell and Saxon AI built RIA on Azure—using Fabric, Azure Data Lake, and Semantic Kernel—so reps can query SAP ECC inside Microsoft Teams with natural language.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26220-riddell-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/riddell-unlocks-sap-data-for-frontline-sellers-with-an-ai.html" }, { "id": "repsmate-empowers-businesses-to-create-super-agents-by-leveraging-azure-s", "title": "RepsMate empowers businesses to create super agents by leveraging Azure's AI superpowers", "summary": "Repsmate — With an Azure-powered AI assistant that provides answers to challenging questions that agents face.", "agent": "Custom agent", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1723224354510754315-repsmate-azure-openai-service-professionalservice-en-romania", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/repsmate-empowers-businesses-to-create-super-agents-by-leveraging-azure-s.html" }, { "id": "kpmg-reimagining-work-rebuilding-value-kpmg-leads-the-ai-era-with", "title": "Reimagining work, rebuilding value: KPMG leads the AI era with Microsoft-powered agents", "summary": "This decision allowed KPMG to drive faster innovation, empower employees to build their own AI agents and scale intelligent solutions across audit, tax, and advisory, reshaping how work gets done.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25357-kpmg-azure-ai-foundry", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/kpmg-reimagining-work-rebuilding-value-kpmg-leads-the-ai-era-with.html" }, { "id": "raiffeisen-bank-international-launches-its-own-chatgpt-using-azure-openai", "title": "Raiffeisen Bank International launches its own ChatGPT using Azure OpenAI Service", "summary": "Raiffeisen Bank International — The company built the RBI ChatGPT, using Microsoft Azure OpenAI Service and Azure AI Search within Azure AI Foundry.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21406-raiffeisen-bank-international-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/raiffeisen-bank-international-launches-its-own-chatgpt-using-azure-openai.html" }, { "id": "puerto-rico-department-of-puerto-rico-doe-strengthens-student-security-with-intu", "title": "Puerto Rico DoE strengthens student security with Intune and Security Copilot", "summary": "Puerto Rico Department Of — With Intune and Security Copilot, Puerto Rico DoE improved efficiency, reduced phishing and user issue calls, accelerated threat response, and built a resilient, future-ready education system supporting inclusive learning and student safety.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25724-puerto-rico-department-of-education-microsoft-intune", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/puerto-rico-department-of-puerto-rico-doe-strengthens-student-security-with-intu.html" }, { "id": "palantir-aip-agentcamp", "title": "Palantir AIP AgentCamp", "summary": "Palantir’s AIP AgentCamp is a hands on session where participants build autonomous systems in production. You see agents working before you leave, not a proposal for what could be built after a lengthy engagement.", "agent": "Palantir AIP", "topic": "Sales & Marketing", "source": "Case study (Palantir)", "url": "https://palantir.com/platforms/aip/agentcamp", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Palantir AIP.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/palantir-aip-agentcamp.html" }, { "id": "pacifico-pacifico-seguros-implements-microsoft-copilot-for-security-with-focus-o", "title": "Pacífico Seguros implements Microsoft Copilot for Security with focus on Zero Trust and XDR", "summary": "In collaboration with Microsoft partner, TC1 Labs, Pacifico-Peruano Suiza (Pacifico Seguros) deployed a comprehensive approach to Zero Trust security and XDR by leveraging Microsoft solutions.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1761512190744606726-pacifico-microsoft-365-insurance-en-peru", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/pacifico-pacifico-seguros-implements-microsoft-copilot-for-security-with-focus-o.html" }, { "id": "permodalan-nasional-berhad-pnb-transforms-work-with-ai-to-deliver-innovative-fin", "title": "PNB transforms work with AI to deliver innovative financial services with Azure OpenAI Service and Microsoft", "summary": "Permodalan Nasional Berhad — PNB became one of the first Copilot for Microsoft 365 adopters in Malaysia and incorporated a customer AI chatbot built on Azure OpenAI Service to handle internal human resources queries.", "agent": "Microsoft 365 Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19148-permodalan-nasional-berhad-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/permodalan-nasional-berhad-pnb-transforms-work-with-ai-to-deliver-innovative-fin.html" }, { "id": "paconsulting-pa-consulting-saves-hours-a-week-with-copilot-for-microsoft", "title": "PA Consulting saves hours a week with Copilot for Microsoft 365 and Copilot for Sales", "summary": "Paconsulting — Employees who used Microsoft Copilot saw immediate time-savings of three hours per week on average. Employees who used Microsoft Copilot saw immediate time-savings of three hours per week on average.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1790507377097905834-paconsulting-dynamics-365-sales-professional-services-en-united-kingdom", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/paconsulting-pa-consulting-saves-hours-a-week-with-copilot-for-microsoft.html" }, { "id": "pa-consulting-helps-power-ai-driven-business-transformation", "title": "PA Consulting helps power AI driven business transformation", "summary": "Rina Ladva, Global Head of Alliances, PA Consulting, said: “It’s great to be at the forefront of applying AI to our internal processes and to see the real potential it offers to make our clients become more competitive.” AI-powered business growth Dynamics 365 Copilot is the world’s first AI copilot that is natively built-in to both CRM and ERP applications.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://ukstories.microsoft.com/features/pa-consulting-helps-power-ai-driven-business-transformation", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/pa-consulting-helps-power-ai-driven-business-transformation.html" }, { "id": "langgraph-platform-openrecovery-transforming-addiction-recovery-with-langgraph-p", "title": "OpenRecovery: Transforming addiction recovery with LangGraph Platform", "summary": "LangGraph Platform — See how OpenRecovery built an AI assistant with LangGraph Cloud, LangGraph, and LangSmith to support users on their journey to addiction recovery. Using tools like LangGraph and LangSmith, and deploying the final application to LangGraph Platform, the OpenRecovery team has built a sophisticated mobile application that adapts to individual users’ recovery journey.", "agent": "LangChain", "topic": "DevOps & Infra", "source": "Blog (LangChain)", "url": "https://langchain.com/blog/customers-openrecovery", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was LangChain.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/langgraph-platform-openrecovery-transforming-addiction-recovery-with-langgraph-p.html" }, { "id": "ntt-data-strengthens-customer-touchpoints-with-a-secure-ai-agent", "title": "NTT DATA strengthens customer touchpoints with a secure AI agent using Microsoft Defender", "summary": "NTT DATA’s Customer Service AI agent uses Secure by Design and Microsoft Security to mitigate GenAI risks. Launched in 2025, Customer Service AI Agent acts as a digital concierge to improve communication at customer touchpoints.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26434-ntt-data-japan-corporation-azure", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/ntt-data-strengthens-customer-touchpoints-with-a-secure-ai-agent.html" }, { "id": "ntt-data-transforms-its-enterprise-with-agentic-ai-in-microsoft", "title": "NTT DATA Transforms Its Enterprise with Agentic AI in Microsoft Fabric, Azure AI Foundry", "summary": "NTT DATA, Inc. adopted Microsoft Fabric data agents and Azure AI Agent Service to build conversational AI tools helping employees at all levels retrieve, interpret, and act on real-time data—enabling more intuitive, role-based access to insights.", "agent": "Azure OpenAI", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23654-ntt-data-azure-ai-agent-service", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/ntt-data-transforms-its-enterprise-with-agentic-ai-in-microsoft.html" }, { "id": "ntt-communications-accelerates-digital-transformation-with-microsoft-security-co", "title": "NTT Communications accelerates digital transformation with Microsoft Security Copilot", "summary": "Ntt Communications — The telecom rolled out Microsoft 365 E5 security features to protect data across its productivity app landscape while providing security teams with Microsoft Sentinel and Microsoft Defender solutions, capping the rollout with Security Copilot.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20383-ntt-communications-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/ntt-communications-accelerates-digital-transformation-with-microsoft-security-co.html" }, { "id": "nos-empowers-developer-collaboration-and-innovation-on-github", "title": "NOS empowers developer collaboration and innovation on GitHub", "summary": "Nos — This shift in culture brought openness toward other technologies such as GitHub Copilot which is being rolled out to automate day-to-day work.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22474-nos-github-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/nos-empowers-developer-collaboration-and-innovation-on-github.html" }, { "id": "nfu-mutual-revolutionizing-customer-engagement-with-copilot-for-sales-and", "title": "NFU Mutual: Revolutionizing customer engagement with Copilot for Sales and Dynamics 365", "summary": "NFU Mutual uses Dynamics 365 and Copilot for Sales to record every customer interaction which in turn provides 360-degree view of customers for even more exceptional service—in a fraction of the time.", "agent": "Microsoft Copilot for Sales", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/22718-nfu-mutual-dynamics-365-customer-service", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/nfu-mutual-revolutionizing-customer-engagement-with-copilot-for-sales-and.html" }, { "id": "moodys-moodys-guards-against-risk-with-decision-grade-intelligence-live-in-copil", "title": "Moody’s guards against risk with decision-grade intelligence live in Copilot", "summary": "Moodys — Moody’s worked with Microsoft to build a federated connector, based on the Model Context Protocol (MCP), that brings its proprietary data into Microsoft 365 Copilot, so users can query live, citing Moody’s intelligence without leaving their work.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27318-moodys-microsoft-365-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/moodys-moodys-guards-against-risk-with-decision-grade-intelligence-live-in-copil.html" }, { "id": "mod-med-modmed-leverages-databricks-to-accelerate-agentic-workflows", "title": "ModMed leverages Databricks to accelerate agentic workflows", "summary": "Mod Med — ModMed uses Lakebase and Genie to power AI-enabled healthcare products CUSTOMER STORY ModMed leverages Databricks to accelerate agentic workflows Watch video Ensuring patient data security while driving healthcare innovation In healthcare technology, information security is foundational to protecting sensitive patient data.", "agent": "Databricks", "topic": "Software Development", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/mod-med", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/mod-med-modmed-leverages-databricks-to-accelerate-agentic-workflows.html" }, { "id": "milton-keynes-university-hospital-pioneers-ai-to-combat-clinician-burnout", "title": "Milton Keynes University Hospital pioneers AI to combat clinician burnout", "summary": "Milton Keynes University Hospital Pioneers Ai — UK NHS hospital uses Oracle Health AI Agents to streamline clinician notes, aiming to enhance patient care and reduce burnout. The AI agent then automatically drafts clinical notes directly within the EHR system.", "agent": "Custom agent", "topic": "Productivity", "source": "Case study (Oracle)", "url": "https://oracle.com/customers/milton-keynes-university-hospital-pioneers-ai", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/milton-keynes-university-hospital-pioneers-ai-to-combat-clinician-burnout.html" }, { "id": "mci-group-microsoft-365-copilot-how-mci-group-is-embracing-ai", "title": "Microsoft 365 Copilot: How mci group is embracing AI", "summary": "Through training, incentives, and a team-based approach, mci group uses Microsoft 365 Copilot to promote AI skills and optimize AI usage. mci group leverages Microsoft 365 Copilot to enhance the use of AI and other technological advances in order to boost employee efficiency.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21168-mci-group-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/mci-group-microsoft-365-copilot-how-mci-group-is-embracing-ai.html" }, { "id": "make-a-wish-make-a-wish-brings-more-joy-hope-and-strength-to-children-with", "title": "Make-A-Wish brings more joy, hope, and strength to children with critical illnesses through Microsoft", "summary": "Make A Wish — It rolled out Microsoft 365 Copilot to its national office and regional chapters.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23911-make-a-wish-azure", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/make-a-wish-make-a-wish-brings-more-joy-hope-and-strength-to-children-with.html" }, { "id": "meo-enables-real-time-operational-intelligence-with-microsoft-foundry", "title": "MEO enables real-time operational intelligence with Microsoft Foundry", "summary": "MEO built a real-time AI assistant on Azure to give technicians instant network insights, speeding fixes, cutting costs, and boosting customer satisfaction. MEO built a modular “AI factory” on Azure and launched a real-time AI assistant that gives technicians instant, governed network insights.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26174-meo-azure", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/meo-enables-real-time-operational-intelligence-with-microsoft-foundry.html" }, { "id": "levi-strauss-and-company-windows-levi-strauss-co-takes-project-timelines-from-a-", "title": "Levi Strauss & Co. takes project timelines from a year to a day with Microsoft 365 Copilot and Copilot+ PCs", "summary": "Levi Strauss And Company Windows — And teams are creating Copilot agents to help save time—in some cases reducing year-long projects to a single day.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25730-levi-strauss-and-company-windows", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/levi-strauss-and-company-windows-levi-strauss-co-takes-project-timelines-from-a-.html" }, { "id": "levi-strauss-and-co-levi-strauss-co-simplifies-work-and-accelerates-decision-mak", "title": "Levi Strauss & Co. simplifies work and accelerates decision-making with Microsoft Foundry", "summary": "Levi Strauss And Co — Levi Strauss & Co. uses Microsoft Foundry and GitHub Copilot to build purpose-driven agents and a unified Super Agent that orchestrates workflows, connects data, and simplifies how work gets done.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26647-levi-strauss-and-co-microsoft-foundry", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/levi-strauss-and-co-levi-strauss-co-simplifies-work-and-accelerates-decision-mak.html" }, { "id": "legal-overhead-turned-into-strategic-insight", "title": "Legal overhead turned into strategic insight", "summary": "Agents built and evaluated with Dynamiq can leverage watsonx.data vector stores, including Milvus, and seamlessly connect to IBM watsonx Orchestrate to integrate with other enterprise applications including SAP, Salesforce and ServiceNow. They built an AI-powered legal agent on the IBM watsonx® platform to transform document chaos into a strategic knowledge base.", "agent": "watsonx", "topic": "Sales & Marketing", "source": "Case study (IBM)", "url": "https://ibm.com/case-studies/dynamiq", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was watsonx.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/legal-overhead-turned-into-strategic-insight.html" }, { "id": "lti-mindtree-ltimindtree-empowers-security-teams-with-the-speed-and-scale-of", "title": "LTIMindtree empowers security teams with the speed and scale of AI using Microsoft Copilot for Security", "summary": "Lti Mindtree — Today, Microsoft Security Copilot serves as an essential AI partner for LTIMindtree in cyber defense, offering automated incident response, integrated threat intelligence, and advanced threat analysis.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19319-lti-mindtree-microsoft-intune", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/lti-mindtree-ltimindtree-empowers-security-teams-with-the-speed-and-scale-of.html" }, { "id": "lgt-drives-digital-workplace-transformation-with-microsoft-copilot", "title": "LGT drives digital workplace transformation with Microsoft Copilot", "summary": "LGT adopted a cloud-first strategy with Microsoft 365 and introduced Microsoft Copilot to modernize the digital workplace and create a flexible, secure work environment for global teams.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19049-lgt-microsoft-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/lgt-drives-digital-workplace-transformation-with-microsoft-copilot.html" }, { "id": "krafton-achieves-ai-powered-secops-automation-with-microsoft-defender-xdr-and", "title": "Krafton Achieves AI-Powered SecOps Automation with Microsoft Defender XDR and Security Copilot", "summary": "Concluding that its existing manual response system had reached its limits, Krafton adopted Microsoft Defender XDR and Security Copilot, and built a true/false-positive analysis system and a security operations dashboard using its own in-house AI development.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27058-krafton-microsoft-defender-xdr", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/krafton-achieves-ai-powered-secops-automation-with-microsoft-defender-xdr-and.html" }, { "id": "king-county-housing-authority-supports-staff-and-residents-with-microsoft", "title": "King County Housing Authority supports staff and residents with Microsoft 365 Copilot", "summary": "King County Housing Authority uses Microsoft 365 Copilot to support staff and serve residents responsibly.", "agent": "Microsoft 365 Copilot", "topic": "Knowledge & Notes", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26360-king-county-housing-authority-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/king-county-housing-authority-supports-staff-and-residents-with-microsoft.html" }, { "id": "kent-county-council-can-focus-more-resources-on-frontline-service", "title": "Kent County Council can focus more resources on frontline service delivery after deploying Microsoft 365", "summary": "As part of its Digital Strategy 2024-2027, Kent County Council deployed 1,500 Microsoft 365 Copilot licenses, 6,500 Surface devices, and training to support the use and adoption of Copilot and enhance efficiency and services.", "agent": "Microsoft 365 Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23969-kent-county-council-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/kent-county-council-can-focus-more-resources-on-frontline-service.html" }, { "id": "mtr-corporation-keeping-cities-moving-how-mtr-corporation-elevates-service-with-", "title": "Keeping Cities Moving: How MTR Corporation Elevates Service with Microsoft 365 Copilot and Power Platform", "summary": "MTR Corporation uses Microsoft 365 Copilot and Power Platform to boost employee productivity, streamline operations, and deliver more consistent, AI‑enabled passenger services across Hong Kong. MTR adopted Microsoft 365 Copilot to automate drafting, summarisation, and analysis in Microsoft 365 apps, while Power Platform enabled governed, low‑code solutions and role‑based copilots to support daily workflows across the organisation.", "agent": "Microsoft 365 Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26104-mtr-corporation-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/mtr-corporation-keeping-cities-moving-how-mtr-corporation-elevates-service-with-.html" }, { "id": "kpmg-international-kpmg-is-redefining-the-audit-with-agentic-ai-using-azure", "title": "KPMG is redefining the audit with agentic AI using Azure", "summary": "Kpmg International — Building on Azure, KPMG created KPMG Clara AI to modernize member firm audit process, analyzing entire datasets and deploying new capabilities globally without re-architecting for each jurisdiction, to scale innovations securely and efficiently.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25353-kpmg-international-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/kpmg-international-kpmg-is-redefining-the-audit-with-agentic-ai-using-azure.html" }, { "id": "kpmg-delivers-huge-productivity-gains-and-drives-new-business-with", "title": "KPMG delivers huge productivity gains and drives new business with generative AI", "summary": "Early in 2023, KPMG Australia deployed the first version of its KymChat conversational AI assistant.", "agent": "Custom agent", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1700854587537724864-kpmg-australia-azure-ai-professional-services", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/kpmg-delivers-huge-productivity-gains-and-drives-new-business-with.html" }, { "id": "kpmg-adds-model-security-to-its-ai-app-lifecycle-with", "title": "KPMG adds model security to its AI app lifecycle with Microsoft Defender for Cloud", "summary": "KPMG deployed Microsoft Defender for Cloud and Microsoft Purview to improve visibility and protection around sensitive data that might be exfiltrated or overshared by AI apps. KPMG needed seamless data governance and protection across multiple member tenants and the company’s SaaS subscriptions, to safeguard both data and enterprise-built AI apps across their lifecycles.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24959-kpmg-microsoft-defender-for-cloud", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/kpmg-adds-model-security-to-its-ai-app-lifecycle-with.html" }, { "id": "jurong-engineering-strengthens-global-security-with-microsoft-sentinel-and-secur", "title": "Jurong Engineering strengthens global security with Microsoft Sentinel and Security Copilot", "summary": "Jurong — JEL chose Microsoft’s end‑to‑end security platform, bringing together Entra, Sentinel, Defender XDR, and Security Copilot to consolidate signals, automate response, and strengthen governance across its global environment.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26506-jurong-engineering-limited-microsoft-365-e5", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/jurong-engineering-strengthens-global-security-with-microsoft-sentinel-and-secur.html" }, { "id": "johor-corporation-aligns-divisions-data-and-purpose-in-its-digital", "title": "Johor Corporation aligns divisions, data, and purpose in its digital growth strategy with Microsoft AI and", "summary": "Johor Corporation — JCorp centralized data on Azure, adopted Microsoft 365 across entities, and rolled out Microsoft Copilot and Power BI to embed AI, streamline collaboration, and enable real-time, insight-led workflows.", "agent": "Microsoft Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23789-johor-corporation-azure", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/johor-corporation-aligns-divisions-data-and-purpose-in-its-digital.html" }, { "id": "intent-hq-powers-personalization-with-ai", "title": "Intent HQ Powers Personalization With AI", "summary": "Intent Hq — Its IntentOne agentic framework automates campaign optimization, testing, and real-time delivery without requiring technical expertise.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/intent-hq", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/intent-hq-powers-personalization-with-ai.html" }, { "id": "insight-enterprises-puts-security-copilot-to-work-on-1-700-plus-monthly", "title": "Insight Enterprises puts Security Copilot to work on 1,700-plus monthly triages", "summary": "Insight Enterprises uses Microsoft Security to govern AI agents at scale and help regulated organizations adopt AI securely. Insight deployed Microsoft Sentinel, Microsoft Entra, Microsoft Purview, Agent 365, Security Copilot, and Defender to create a unified security control plane for AI governance, identity, data protection, and security operations.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27530-insight-enterprises-microsoft-security-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/insight-enterprises-puts-security-copilot-to-work-on-1-700-plus-monthly.html" }, { "id": "iu-internationale-hochschule-iu-personalizes-learning-with-microsoft-365-copilot", "title": "IU personalizes learning with Microsoft 365 Copilot", "summary": "Iu Internationale Hochschule — The institution uses Microsoft Copilot to revolutionize career preparation, delivering personalized, scalable learning experiences that analyze academic progress, and offer real-time feedback.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21865-iu-internationale-hochschule-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/iu-internationale-hochschule-iu-personalizes-learning-with-microsoft-365-copilot.html" }, { "id": "how-the-github-legal-team-used-copilot-cli-to-streamline", "title": "How the GitHub legal team used Copilot CLI to streamline their workflows", "summary": "Then, after seeing what others had built with Copilot, I realized I wasn’t thinking big enough. So, I created a contract drafting tool using Copilot CLI.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Blog (GitHub)", "url": "https://github.blog/ai-and-ml/github-copilot/how-the-github-legal-team-used-copilot-cli-to-streamline-their-workflows", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/how-the-github-legal-team-used-copilot-cli-to-streamline.html" }, { "id": "how-chime-is-redefining-marketing-through-ai", "title": "How Chime is redefining marketing through AI", "summary": "These agents will fundamentally reshape how marketing organizations are designed, shifting from static teams built around execution to dynamic teams orchestrating AI-driven systems that continuously learn and improve.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Case study (OpenAI)", "url": "https://openai.com/index/chime-vineet-mehra", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was ChatGPT.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/how-chime-is-redefining-marketing-through-ai.html" }, { "id": "autodesk-how-autodesk-built-an-ai-workforce", "title": "How Autodesk built an AI workforce", "summary": "How Autodesk built an AI workforce In this interview, Allen Roh, Senior Marketing Manager, Growth and Activation at Autodesk, explains how his team adopted AI agents across Autodesk’s go-to-market engine.", "agent": "Relevance AI", "topic": "Sales & Marketing", "source": "Case study (Relevance AI)", "url": "https://relevanceai.com/customers/autodesk", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Relevance AI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/autodesk-how-autodesk-built-an-ai-workforce.html" }, { "id": "heineken-connects-employees-with-information-across-the-company-using-azure", "title": "HEINEKEN connects employees with information across the company using Azure AI services", "summary": "Heineken — The company has begun using Azure OpenAI Service and its built-in ChatGPT capabilities to build chatbots for employees, while also using other Azure AI services to bring innovation to existing business processes.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1685696409285197342-heineken-consumer-goods-azure-ai", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/heineken-connects-employees-with-information-across-the-company-using-azure.html" }, { "id": "hdfcbank-hdfc-bank-boosts-uptime-and-pioneers-passwordless-banking-with-google", "title": "HDFC Bank boosts uptime and pioneers passwordless banking with Google Cloud", "summary": "Hdfcbank — Building on this highly secure foundation, the bank is now pioneering the agentic AI era by leveraging Gemini models to automate complex document extraction, modernize customer support with speech-to-text capabilities, and equip staff with the ‘HDFC AskNow’ enterprise search tool for rapid issue resolution.", "agent": "Gemini", "topic": "Customer Support", "source": "Case study (Google Cloud)", "url": "https://cloud.google.com/customers/hdfcbank", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Gemini.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/hdfcbank-hdfc-bank-boosts-uptime-and-pioneers-passwordless-banking-with-google.html" }, { "id": "g-star-gstar-transforms-workplace-support-with-an-ai-assistant-integrated-in", "title": "G‑STAR transforms workplace support with an AI assistant integrated in Microsoft Teams", "summary": "G Star — See how G-STAR is helping its 1,000 corporate and retail employees save time and work smarter with Maia, its Azure OpenAI assistant. G-STAR built Maia, an AI assistant powered by Azure OpenAI and AI Foundry.", "agent": "Azure OpenAI", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25747-g-star-azure", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/g-star-gstar-transforms-workplace-support-with-an-ai-assistant-integrated-in.html" }, { "id": "genworth-speeds-portfolio-trade-construction-and-investment-insights-with-micros", "title": "Genworth speeds portfolio trade construction and investment insights with Microsoft 365 Copilot", "summary": "As a result, Genworth reduced the time necessary to construct complex portfolio trades from days to hours, sparked greater curiosity around AI and agent-driven solutions, and strengthened decision support across departments to deliver faster service at scale.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26514-genworth-microsoft-365-e5", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/genworth-speeds-portfolio-trade-construction-and-investment-insights-with-micros.html" }, { "id": "bpm-from-pilots-to-firmwide-impact-bpm-builds-a-copilot-culture", "title": "From pilots to firmwide impact: BPM builds a Copilot culture for high-stakes work", "summary": "BPM scales Copilot and AI agents to cut busy-season pressure and deliver high-stakes work faster—without compromising trust. BPM adopted Microsoft 365 Copilot to embed AI directly into daily workflows and built agents to apply firm expertise at scale, supporting planning, quality checks, and decision making while maintaining enterprise grade security and governance.", "agent": "Microsoft 365 Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26531-bpm-microsoft-365-copilot", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/bpm-from-pilots-to-firmwide-impact-bpm-builds-a-copilot-culture.html" }, { "id": "farmlands-cooperative-sowing-the-seeds-of-innovation-with-autonomous-agents", "title": "Farmlands Cooperative: Sowing the seeds of innovation with autonomous agents in Dynamics 365", "summary": "Farmlands Cooperative — It unified operations on Dynamics 365 and deployed the Procurement Agent to automate PO updates and draft accurate follow ups. Dynamics 365 now automates half of PO email traffic, improving accuracy, and ensuring customers find products in stock across channels, while supporting a more resilient and scalable operation model with the agent.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26293-farmlands-cooperative-dynamics-365-commerce", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/farmlands-cooperative-sowing-the-seeds-of-innovation-with-autonomous-agents.html" }, { "id": "fpt-software-linkedin-fpt-software-pioneers-ai-adoption-with-microsoft-365-copil", "title": "FPT Software pioneers AI adoption with Microsoft 365 Copilot to increase customer engagement and leads", "summary": "Fpt Software Linkedin — The company deployed Microsoft 365 Copilot across its back-end services. Its global marketing and communications team used Copilot to enhance website performance, resulting in eight times more engagement on sections revised based on Copilot recommendations.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23610-fpt-software-linkedin", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/fpt-software-linkedin-fpt-software-pioneers-ai-adoption-with-microsoft-365-copil.html" }, { "id": "elkjop-nordic-as-elkjp-nordic-moves-200-microservices-to-azure-sweden-central-wi", "title": "Elkjøp Nordic moves 200+ microservices to Azure Sweden Central with no downtime using GitHub Copilot", "summary": "Elkjop Nordic As — Elkjøp Nordic used GitHub Copilot and modern cloud architecture practices to move more than 200 microservices to Azure Sweden Central with no customer-visible downtime, while extending regional resiliency. Using GitHub Copilot, Elkjøp built automated tooling to replicate AKS clusters, extend Azure Cosmos DB and Azure Service Bus across regions, and enable a multi-region deployment pipeline.", "agent": "GitHub Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27131-elkjop-nordic-as-github-copilot", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/elkjop-nordic-as-elkjp-nordic-moves-200-microservices-to-azure-sweden-central-wi.html" }, { "id": "eastman-chemical-company-eastman-unifies-data-and-builds-an-ai-powered-future-wi", "title": "Eastman unifies data and builds an AI-powered future with Microsoft Fabric", "summary": "Eastman Chemical Company — Eastman chose Fabric for its warehousing and analytical capabilities and, using Fabric’s application development capabilities, built a sales copilot directly into its CRM, giving sellers access to instant insights. Sellers can now speak or type questions to the copilot and get hyper-precise answers in seconds.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25673-eastman-chemical-company-microsoft-fabric", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/eastman-chemical-company-eastman-unifies-data-and-builds-an-ai-powered-future-wi.html" }, { "id": "eastman-catalyzes-cybersecurity-defenses-with-copilot-for-security", "title": "Eastman catalyzes cybersecurity defenses with Copilot for Security", "summary": "Always the innovator, Eastman is discovering the potential of AI tools to bring junior security staff up-to-speed faster and save precious time for even the most senior staff members as well.", "agent": "Microsoft Security Copilot", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1802842951607118817-eastman-microsoft-defender-other-en-united-states", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Microsoft Security Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/eastman-catalyzes-cybersecurity-defenses-with-copilot-for-security.html" }, { "id": "ey-redefines-crm-with-dynamics-365-sales-and-sales-agent", "title": "EY redefines CRM with Dynamics 365 Sales and Sales Agent in Microsoft 365 Copilot", "summary": "With a foundation in Dynamics 365 Sales, EY added Sales Agent in Microsoft 365 Copilot and other AI agents to help sellers automate data entry with notifications and suggestions directly in Microsoft Teams and Outlook.", "agent": "Microsoft 365 Copilot", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25718-ey-dynamics-365-sales", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/ey-redefines-crm-with-dynamics-365-sales-and-sales-agent.html" }, { "id": "eshopworld-esw-embraces-innovation-and-more-efficient-coding-with-github-copilot", "title": "ESW embraces innovation and more efficient coding with GitHub Copilot", "summary": "Eshopworld — After a two-stage trial period, the organization deployed GitHub Copilot, and successfully promoted its adoption through a training program. After a two-stage trial period, the organization deployed GitHub Copilot, and successfully promoted its adoption through a training program.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1777343160210162671-eshopworld-azure-other-unsegmented-en-ireland", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/eshopworld-esw-embraces-innovation-and-more-efficient-coding-with-github-copilot.html" }, { "id": "epam-reimagines-sales-with-dynamics-365-and-microsoft-copilot-for", "title": "EPAM reimagines sales with Dynamics 365 and Microsoft Copilot for Sales", "summary": "Since 1993, EPAM has used its software engineering expertise to provide cloud, consultancy, and AI-enabled transformation services for global clients ranging from enterprise leaders to ambitious startups.", "agent": "Microsoft Copilot for Sales", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1741911751634573079-epam-dynamics-365-sales-professional-services-en-united-states", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Microsoft Copilot for Sales.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/epam-reimagines-sales-with-dynamics-365-and-microsoft-copilot-for.html" }, { "id": "engie-impact-identifies-risk-more-accurately-using-azure-analytics-and", "title": "ENGIE Impact identifies risk more accurately using Azure Analytics and AI Services", "summary": "Engie Impact — The company adopted Azure AI Foundry, Azure Databricks, and Microsoft 365 Copilot, leveraging AI to automate workflows and extract insights from data.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25242-engie-impact-azure-ai-foundry", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/engie-impact-identifies-risk-more-accurately-using-azure-analytics-and.html" }, { "id": "driving-enterprise-productivity-with-ai-powered-agents", "title": "Driving enterprise productivity with AI-powered agents", "summary": "This collaboration accelerated data transformation, improved experimentation and reduced deployment times, enabling You.com to quickly bring new AI agent features to market and better serve their growing user base. Addressing data complexities to optimize AI workflows You.com’s AI agents help businesses become more productive by providing accurate answers to complex questions and automating workflows.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/customers/you-com/gen-ai", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/driving-enterprise-productivity-with-ai-powered-agents.html" }, { "id": "dow-reimagines-productivity-and-supply-chain-efficiency-with-microsoft-365", "title": "Dow reimagines productivity and supply chain efficiency with Microsoft 365 Copilot", "summary": "Dow adopted Microsoft 365 Copilot to empower employees with AI-driven insights and automate tasks across departments.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19829-dow-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/dow-reimagines-productivity-and-supply-chain-efficiency-with-microsoft-365.html" }, { "id": "pixel-lab-dev-to-dev-q-a-how-pixel-lab-tuned-azure-ai", "title": "Dev to Dev Q&A: How Pixel Lab tuned Azure AI to remix Coldplay’s fan experience", "summary": "Pixel Lab unlocked a creative development approach that uses tools in Microsoft Azure AI Foundry and Microsoft 365 Copilot.", "agent": "Microsoft 365 Copilot", "topic": "Media & Content", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/23944-pixel-lab-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/pixel-lab-dev-to-dev-q-a-how-pixel-lab-tuned-azure-ai.html" }, { "id": "multichoice-detailed-summaries-and-tailored-action-plans-multichoice-gets-the-be", "title": "Detailed summaries and tailored action plans: MultiChoice gets the best out of meetings with Microsoft Copilot", "summary": "Embracing Microsoft Copilot, MultiChoice’s IT PMO automated meeting minutes, which accelerated project timelines and ensured clear, unbiased communication. Using tailored summaries and reminders, MultiChoice teams make more informed decisions and save time to perform more strategic reflection and proactive risk management.", "agent": "Microsoft Copilot", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1761800262933786065-multichoice-microsoft-copilot-media-and-entertainment-en-south-africa", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/multichoice-detailed-summaries-and-tailored-action-plans-multichoice-gets-the-be.html" }, { "id": "databricks-on-databricks-marketing-with-customerlake-the-new-agentic-cdp", "title": "Databricks on Databricks: Marketing with CustomerLake, the new Agentic CDP", "summary": "Attendees will see how agents interact with governed data, how automation layers plug into the Lakehouse, and how marketers can deploy campaigns without fragile point-solution tooling.", "agent": "Databricks", "topic": "Sales & Marketing", "source": "Case study (Databricks)", "url": "https://databricks.com/dataaisummit/session/databricks-databricks-marketing-customerlake-new-agentic-cdp", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Databricks.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/databricks-on-databricks-marketing-with-customerlake-the-new-agentic-cdp.html" }, { "id": "danone-transforming-critical-business-operations-at-scale-with-microsoft-ai", "title": "Danone: transforming critical business operations at scale with Microsoft AI & Autonomous Agents", "summary": "Through a partnership with Microsoft, Danone launched a global upskilling program and deployed Microsoft 365 Copilot and autonomous agents to automate HR and order-to-cash processes. Danone reduced manual errors, sped up order handling, cut billing disputes, improved cash flow, and fostered innovation—turning AI ambitions into measurable business value.", "agent": "Microsoft 365 Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/25506-danone-microsoft-365-copilot", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/danone-transforming-critical-business-operations-at-scale-with-microsoft-ai.html" }, { "id": "coatsdigital-coats-digital-launches-ai-assistant-in-just-six-weeks-using", "title": "Coats Digital launches AI assistant in just six weeks using Azure OpenAI Service", "summary": "Coatsdigital — Looking to improve customer onboarding and navigation of its database of product information and training materials, the company used Microsoft Azure to create an AI assistant that understands questions and provides precise answers. Looking to improve customer onboarding and navigation of its database of product information and training materials, the company used Microsoft Azure to create an AI assistant that understands questions and provides precise answers.", "agent": "Azure OpenAI", "topic": "Productivity", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1710544856389676066-coatsdigital-azure-manufacturing-en-united-states", "prompt": "I want an agent to take this routine work off my plate, show me what it did, and only then run it regularly. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/coatsdigital-coats-digital-launches-ai-assistant-in-just-six-weeks-using.html" }, { "id": "clifford-chance-adopts-microsoft-365-copilot-for-smarter-ways-of", "title": "Clifford Chance adopts Microsoft 365 Copilot for smarter ways of working", "summary": "Clifford Chance — The firm adopted Microsoft 365 Copilot to streamline tasks, automate processes, and enhance collaboration.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/19404-clifford-chance-microsoft-365-copilot", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/clifford-chance-adopts-microsoft-365-copilot-for-smarter-ways-of.html" }, { "id": "catalent-uses-ai-on-azure-to-strengthen-quality-management-system", "title": "Catalent uses AI on Azure to strengthen quality management system processes", "summary": "Rather than optimize an old playbook, Catalent built Qai™, a bespoke agentic-AI solution on the Microsoft Azure platform that embeds AI into deviation management, using network data to support root-cause analysis and CAPA recommendations.", "agent": "Custom agent", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27171-catalent-azure-openai-in-foundry-models", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/catalent-uses-ai-on-azure-to-strengthen-quality-management-system.html" }, { "id": "bupa-apac-is-driving-smarter-healthcare-solutions-with-an-ai-ready", "title": "Bupa APAC is driving smarter healthcare solutions with an AI-ready workforce and Microsoft Copilot", "summary": "Bupa Apac — It developed an AI skilling strategy and created a structured environment for AI experimentation, using Microsoft 365 Copilot, GitHub Copilot, and other AI-driven tools to automate tasks, refine workflows, and improve efficiency.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24333-bupa-apac-microsoft-365-copilot", "prompt": "I want a coding agent to plan first, work on a branch, and show me the diff before anything is merged. The tool in the source case was GitHub Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/bupa-apac-is-driving-smarter-healthcare-solutions-with-an-ai-ready.html" }, { "id": "buckinghamshire-councils-use-of-copilot-to-power-improvement-will-inspire", "title": "Buckinghamshire Council’s use of Copilot to power improvement will inspire local government", "summary": "Buckinghamshire Council — The council deployed Copilot for Microsoft 365 to select user groups throughout its operations, including digital, business services, and the customer service centre.", "agent": "Microsoft Copilot", "topic": "Customer Support", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/18824-buckinghamshire-council-microsoft-365-copilot", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/buckinghamshire-councils-use-of-copilot-to-power-improvement-will-inspire.html" }, { "id": "imprint-behind-the-build-one-agent-many-brands-at-imprint", "title": "Behind the Build: One agent, many brands at Imprint.", "summary": "How Imprint built AI-powered customer support that transforms to match every brand it serves — and earned approval from the banks. Starting with experience, not cost Customizing across brands Making it legible to regulators What cardholders experience What’s ahead Industry Financial services Behind the Build is a series where Sierra customers tell the story of how they designed, deployed, and scaled their AI agents.", "agent": "Sierra", "topic": "Customer Support", "source": "Case study (Sierra)", "url": "https://sierra.ai/customers/imprint", "prompt": "I want an agent to handle routine customer questions end to end, and pass anything unclear to a person. The tool in the source case was Sierra.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/imprint-behind-the-build-one-agent-many-brands-at-imprint.html" }, { "id": "bank-of-queensland-evolves-operations-delivers-business-value-with-microsoft", "title": "Bank of Queensland evolves operations, delivers business value with Microsoft Copilot", "summary": "Bank of Queensland wanted to launch a digital modernization strategy to ensure agility and resilience, build and scale for the future, and support its customer-first approach to business.", "agent": "Microsoft Copilot", "topic": "Finance", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/20729-bank-of-queensland-azure", "prompt": "I want an agent to gather the figures and draft the work, but I will approve any payment or account change myself. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/bank-of-queensland-evolves-operations-delivers-business-value-with-microsoft.html" }, { "id": "everything-suarve-power-apps-australia-s-everything-suarve-grows-to-give-more-yo", "title": "Australia's Everything Suarve grows to give more youth a second chance with Power Apps and Copilot", "summary": "Everything Suarve Power Apps — They also deployed Microsoft 365 Copilot to assist grant writing and administration.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/26345-everything-suarve-power-apps", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/everything-suarve-power-apps-australia-s-everything-suarve-grows-to-give-more-yo.html" }, { "id": "audi-ag-builds-secure-scalable-ai-assistant-in-just-two", "title": "Audi AG builds secure, scalable AI assistant in just two weeks with Azure", "summary": "AUDI AG is redefining enterprise support by automating repetitive tasks and delivering real-time, AI-powered answers to employees at scale. Facing rising employee demand for faster access to information, AUDI AG needed a smarter way to deliver answers—without increasing support overhead or compromising security.", "agent": "Azure OpenAI", "topic": "DevOps & Infra", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24786-audi-ag-azure-ai-foundry", "prompt": "I want an agent to investigate and propose a fix, and to wait for approval before changing production. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/audi-ag-builds-secure-scalable-ai-assistant-in-just-two.html" }, { "id": "atomicwork-brings-ai-agents-to-service-management-with-azure-ai", "title": "Atomicwork brings AI agents to service management with Azure AI Foundry", "summary": "Atomicwork is a leading provider of agentic service management software that empowers business teams to transform the digital workplace experience for employees and automate service delivery.", "agent": "Azure OpenAI", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/21861-atomicwork-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/atomicwork-brings-ai-agents-to-service-management-with-azure-ai.html" }, { "id": "art-basel-bridges-physical-and-digital-worlds-drives-engagement-with", "title": "Art Basel bridges physical and digital worlds, drives engagement with Azure AI Foundry", "summary": "To do this while managing the privacy of users, it built the Art Basel Companion app powered by Microsoft Copilot. The app, built on Azure AI Foundry, includes a conversational AI companion and a real-time artwork recognition feature, the Art Basel Lens.", "agent": "Microsoft Copilot", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/24324-art-basel-azure-ai-foundry", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/art-basel-bridges-physical-and-digital-worlds-drives-engagement-with.html" }, { "id": "arapahoe-libraries-advances-equity-and-innovation-with-microsoft-365-copilot", "title": "Arapahoe Libraries advances equity and innovation with Microsoft 365 Copilot", "summary": "Arapahoe Libraries — The library system recently adopted Copilot for Microsoft 365 to save time on administrative tasks, facilitate collaboration, and protect patrons’ privacy.", "agent": "Microsoft 365 Copilot", "topic": "Design & Creative", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1780503635998577611-arapahoe-libraries-copilot-for-microsoft-365-nonprofit-en-united-states", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/arapahoe-libraries-advances-equity-and-innovation-with-microsoft-365-copilot.html" }, { "id": "asos-uses-azure-ai-foundry-to-surprise-and-delight-young", "title": "ASOS uses Azure AI Foundry to surprise and delight young fashion lovers", "summary": "ASOS used Azure OpenAI Service and Azure AI prompt flow with ChatGPT language models to rapidly develop and test an Azure OpenAI-powered customer experience that helps customers discover new looks.", "agent": "Azure OpenAI", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/1731404546482708710-asos-retailer-azure-ai-studio", "prompt": "I want an agent to do the research and drafting for this sales or marketing workflow, and stop for my approval before anything is sent. The tool in the source case was Azure OpenAI.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/asos-uses-azure-ai-foundry-to-surprise-and-delight-young.html" }, { "id": "andritz-turns-employee-feedback-into-action-with-viva-glint-and", "title": "ANDRITZ turns employee feedback into action with Viva Glint and Microsoft 365 Copilot", "summary": "ANDRITZ uses Viva Glint and Microsoft 365 Copilot to turn global employee feedback into targeted action and communication. With Microsoft Viva Glint as its employee listening platform, ANDRITZ uses Microsoft 365 Copilot to synthesize open-text comments into themes that inform targeted action plans and communications.", "agent": "Microsoft 365 Copilot", "topic": "Research & Data", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27573-andritz-microsoft-viva-glint", "prompt": "I want an agent to take on this workflow, show its working, and wait for approval on anything that changes a system or contacts someone. The tool in the source case was Microsoft 365 Copilot.", "added": "2026-11-11", "interest": 44, "page": "https://agentsightings.com/case/andritz-turns-employee-feedback-into-action-with-viva-glint-and.html" }, { "id": "vanderlande-copilot-studio-1500-hours-monthly", "title": "Agents replace spreadsheet reporting and chasing suppliers", "summary": "Microsoft says Vanderlande, a logistics automation company, uses Power Platform and Copilot Studio to replace spreadsheet-based operational reporting and supplier communications, saving over 1,500 manual hours a month. Vendor-published, with few details beyond that.", "agent": "Copilot Studio / Power Platform", "topic": "Automation", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27170-vanderlande-microsoft-power-platform", "prompt": "Build the weekly operations report from the source systems instead of our spreadsheet, and email suppliers whose figures are missing.", "added": "2026-10-29", "interest": 44, "page": "https://agentsightings.com/case/vanderlande-copilot-studio-1500-hours-monthly.html" }, { "id": "sompo-10000-custom-agents-document-search", "title": "10,000+ custom agents for a Japanese insurer's staff", "summary": "Google says SOMPO, a Japanese insurer, built more than 10,000 custom agents across its 34,000 employees for tasks like document search and summarisation. Its engineers also cut development time for new models from a week to a day. Vendor-reported.", "agent": "Gemini Enterprise agents", "topic": "Knowledge & Notes", "source": "News (Google Cloud)", "url": "https://cloud.google.com/blog/products/ai-machine-learning/welcome-to-gemini-at-work-2026", "prompt": "Search our internal documents for what I describe, summarise the matching passages and cite the file for each one.", "added": "2026-10-29", "interest": 44, "page": "https://agentsightings.com/case/sompo-10000-custom-agents-document-search.html" }, { "id": "watch-item-prices-and-email-on-drops", "title": "Watch item prices and email on drops", "summary": "Linked example of watch item prices and email on drops. The commenter set up a recurring ChatGPT task powered by the schedule tool rather than separate watches for each item.", "agent": "ChatGPT Agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1wqm0j0/what_are_the_crazy_mind_blowing_ways_of_using", "prompt": "Go through my mail for this goal: watch item prices and email on drops. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/watch-item-prices-and-email-on-drops.html" }, { "id": "triage-inbox-draft-replies-and-manage-calendar-from-a-desktop-agent", "title": "Triage inbox, draft replies and manage calendar from a desktop agent", "summary": "A published walkthrough shows microsoft Scout shows up in a write-up about triage inbox, draft replies and manage calendar from a desktop agent, with figures like 365. The linked post is the primary source for steps and outcomes.", "agent": "Microsoft Scout", "topic": "Email & Inbox", "source": "Blog", "url": "https://intelligink.com/blog/microsoft-scout-desktop-agent-review/", "prompt": "Go through my mail for this goal: triage inbox, draft replies and manage calendar from a desktop agent. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/triage-inbox-draft-replies-and-manage-calendar-from-a-desktop-agent.html" }, { "id": "synthesize-customer-calls-into-product-evidence", "title": "Synthesize customer calls into product evidence", "summary": "A product person pipes Fireflies transcripts through Claude Code with Linear and Notion MCP to tally which assumptions customer calls support or kill.", "agent": "Claude Code", "topic": "Research & Data", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Read this week's customer call transcripts. For each open assumption in assumptions.md, add supporting or contradicting quotes with links, and update the confidence score.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/synthesize-customer-calls-into-product-evidence.html" }, { "id": "summarize-emails-and-draft-replies", "title": "Summarize emails and draft replies", "summary": "Case study takeaway: gemini shows up in a write-up about summarize emails and draft replies. The linked post is the primary source for steps and outcomes.", "agent": "Gemini", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.tomsguide.com/ai/i-turned-gemini-gems-into-automated-google-workspace-agents-heres-how", "prompt": "Go through my mail for this goal: summarize emails and draft replies. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/summarize-emails-and-draft-replies.html" }, { "id": "summarize-email-and-prep-briefings-from-your-phone", "title": "Summarize email and prep briefings from your phone", "summary": "Linked example of summarize email and prep briefings from your phone. Over a month, the writer used Dispatch, which links the Claude phone app to Claude Desktop and runs tasks in Cowork on her computer.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Blog", "url": "https://fortune.com/2026/04/28/claude-dispatch-feature-capabilities-service/", "prompt": "Go through my mail for this goal: summarize email and prep briefings from your phone. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/summarize-email-and-prep-briefings-from-your-phone.html" }, { "id": "sort-2-200-downloads-files-into-folders", "title": "Sort 2,200 Downloads files into folders", "summary": "A published walkthrough shows in under 20 minutes, Coworkers managed to summarize a Downloads folder of 2,200 loose files by type, mostly without any destructorial intervention.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1up77np/ai_as_coworkers_tools_not_just_coding_agents", "prompt": "Help me sort 2,200 Downloads files into folders. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/sort-2-200-downloads-files-into-folders.html" }, { "id": "run-personal-life-admin", "title": "Run personal life admin", "summary": "Real-world thread: claude Code shows up in a write-up about run personal life admin. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/thmsmlr/status/2001166615744786890", "prompt": "Go through my mail for this goal: run personal life admin. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/run-personal-life-admin.html" }, { "id": "run-a-consulting-business", "title": "Run a consulting business", "summary": "Documented elsewhere: manus shows up in a write-up about run a consulting business. The linked post is the primary source for steps and outcomes.", "agent": "Manus", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ManusOfficial/comments/1ru1esg/i_use_manus_as_my_personal_chief_of_staff_to_get", "prompt": "Go through my mail for this goal: run a consulting business. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/run-a-consulting-business.html" }, { "id": "run-a-24-7-agent-for-email-forms-and-calendar-tasks", "title": "Run a 24/7 agent for email, forms and calendar tasks", "summary": "Community report: one Discord someone (@monty_13277) keeps Claude for day-to-day chat and operates Hermes around the clock on a mini PC for email, web browsing, form filling, calendar updates and cron jobs. Another user (@kouff) told Hermes to manage tasks in Obsidian and cross-check them against Apple Calendar. The source gives no numbers or measured results.", "agent": "Hermes Agent", "topic": "Email & Inbox", "source": "Blog", "url": "https://hermes-agent.nousresearch.com/docs/user-stories", "prompt": "Go through my mail for this goal: run a 24/7 agent for email, forms and calendar tasks. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/run-a-24-7-agent-for-email-forms-and-calendar-tasks.html" }, { "id": "prep-meetings-and-check-inbox-against-calendar", "title": "Prep meetings and check inbox against calendar", "summary": "According to the write-up, meta Muse shows up in a write-up about prep meetings and check inbox against calendar. The linked post is the primary source for steps and outcomes.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.aiagentslibrary.com/blog/meta-muse-prompts/", "prompt": "Go through my mail for this goal: prep meetings and check inbox against calendar. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/prep-meetings-and-check-inbox-against-calendar.html" }, { "id": "maintain-a-profitable-stripe-backed-app", "title": "Maintain a profitable Stripe-backed app", "summary": "One practitioner notes that replit Agent shows up in a write-up about maintain a profitable Stripe-backed app, with figures like 20. The linked post is the primary source for steps and outcomes.", "agent": "Replit Agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1sfkflq/anyone_here_built_a_productionready_app_using", "prompt": "GTM task: maintain a profitable Stripe-backed app. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/maintain-a-profitable-stripe-backed-app.html" }, { "id": "list-a-quest-3-and-negotiate", "title": "List a Quest 3 and negotiate", "summary": "Real-world thread: meta Muse shows up in a write-up about list a Quest 3 and negotiate, with figures like 3. The linked post is the primary source for steps and outcomes.", "agent": "Meta Muse", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/mattdeitke/status/2102468747642720700", "prompt": "Notes task: list a Quest 3 and negotiate. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/list-a-quest-3-and-negotiate.html" }, { "id": "inbox-triage-on-a-schedule", "title": "Inbox triage on a schedule", "summary": "A background agent re-reads incoming mail every few minutes, labels spam, rescues misfiled messages and stars threads awaiting a reply.", "agent": "Clor", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48375347", "prompt": "Every 10 minutes, review new emails in my inbox. Label obvious spam, move legitimate mail out of spam, and star any thread where I owe a reply. Report what you changed.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/inbox-triage-on-a-schedule.html" }, { "id": "improve-screenshot-quality-for-a-newsletter", "title": "Improve screenshot quality for a newsletter", "summary": "Screenshots for a post are sharpened and cleaned up by Claude Code before publishing.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Improve the image quality of this screenshot: reduce noise, sharpen text, and export a web-ready PNG under 500 KB without cropping important UI.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/improve-screenshot-quality-for-a-newsletter.html" }, { "id": "handle-routine-email-tasks-and-follow-up-reminders", "title": "Handle routine email tasks and follow-up reminders", "summary": "One practitioner notes that constructed an n8n personal assistant that performs roughly 70% of daily email tasks and alerts others when a task is in progress, following addressing initial glitches.", "agent": "n8n", "topic": "Email & Inbox", "source": "Blog", "url": "https://dev.to/nova_gg/how-i-built-a-personal-assistant-ai-agent-with-n8n-in-2-hours-no-code-step-by-step-3i38", "prompt": "Go through my mail for this goal: handle routine email tasks and follow-up reminders. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/handle-routine-email-tasks-and-follow-up-reminders.html" }, { "id": "handle-incoming-emails", "title": "Handle incoming emails", "summary": "Case study takeaway: grok Bot shows up in a write-up about handle incoming emails. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/XFreeze/status/2083786357390868891", "prompt": "Go through my mail for this goal: handle incoming emails. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/handle-incoming-emails.html" }, { "id": "grow-an-email-list", "title": "Grow an email list", "summary": "One practitioner notes that hermes Agent shows up in a write-up about grow an email list, with figures like 1,000, 80. The linked post is the primary source for steps and outcomes.", "agent": "Hermes Agent", "topic": "Email & Inbox", "source": "Blog", "url": "https://ryandoser.com/hermes-ai-agents/", "prompt": "Go through my mail for this goal: grow an email list. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/grow-an-email-list.html" }, { "id": "give-a-teacher-a-claude-code-workspace-for-lessons-and-reports", "title": "Give a teacher a Claude Code workspace for lessons and reports", "summary": "Community report: claude Code shows up in a write-up about give a teacher a Claude Code workspace for lessons and reports. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Home & Family", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1s5m6a2/built_this_for_teachers", "prompt": "Home/family task: give a teacher a Claude Code workspace for lessons and reports. Keep changes reversible and ask before messages, payments, or deletes.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/give-a-teacher-a-claude-code-workspace-for-lessons-and-reports.html" }, { "id": "find-and-email-businesses-that-need-ai", "title": "Find and email businesses that need AI", "summary": "A published walkthrough shows five Grok bots each got their own inbox via AgentMail. Bot 1 pulled 468 local businesses and filtered out 69% powered by one rule on gaps it could close in a week. 27 replies arrived in the bots' inboxes; 23 requested calls.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/ArchiveExplorer/status/2093346938494005477", "prompt": "Go through my mail for this goal: find and email businesses that need AI. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/find-and-email-businesses-that-need-ai.html" }, { "id": "file-roofing-permits-and-inspection-forms-online", "title": "File roofing permits and inspection forms online", "summary": "As described in the source, price Foulger, a roofing contractor, gave Grok Bot his office paperwork over two days. It filled out and pulled an online roofing permit. All three tasks were done within two days.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Blog", "url": "https://grokbotpulse.com/en/categories/email", "prompt": "Go through my mail for this goal: file roofing permits and inspection forms online. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/file-roofing-permits-and-inspection-forms-online.html" }, { "id": "email-daily-clickup-digests-to-stakeholders", "title": "Email daily ClickUp digests to stakeholders", "summary": "Linked example of email daily ClickUp digests to stakeholders. They set up ClickUp with a master action-item list plus related project and contact lists, rolling stakeholder emails into each task and auto-adding the right contacts when a project is chosen.", "agent": "Make", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/Make/comments/1u6amg9/clickup_x_makecom_automation_my_boss_wants_me_to", "prompt": "Go through my mail for this goal: email daily ClickUp digests to stakeholders. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/email-daily-clickup-digests-to-stakeholders.html" }, { "id": "control-gmail-calendar-and-errands-from-a-chat-agent", "title": "Control Gmail, calendar and errands from a chat agent", "summary": "According to the write-up, openClaw runs on your own machine, with a cloud model behind it, and you message it through Telegram or WhatsApp. Users give it Gmail and Calendar access. The source is a roundup of user testimonials, with no measured results.", "agent": "OpenClaw", "topic": "Email & Inbox", "source": "Blog", "url": "https://thenuancedperspective.substack.com/p/how-are-people-using-openclaw", "prompt": "Go through my mail for this goal: control Gmail, calendar and errands from a chat agent. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/control-gmail-calendar-and-errands-from-a-chat-agent.html" }, { "id": "check-prospect-fit-and-write-cold-email-openers", "title": "Check prospect fit and write cold email openers", "summary": "Linked example of check prospect fit and write cold email openers. The poster starts with a broad company list exported from Apollo, then runs it through an AI segmentation tool they assembled with Claude Code.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/coldemail/comments/1tbzhw3/claude_code_for_cold_email", "prompt": "Go through my mail for this goal: check prospect fit and write cold email openers. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/check-prospect-fit-and-write-cold-email-openers.html" }, { "id": "build-an-ai-to-do-list-web-app-in-9-hours", "title": "Build an AI to-do list web app in 9 hours", "summary": "One sitting with Replit’s Agent V2 stretched from first prompt to a working AI to-do web app—call it a long workday, roughly nine hours on the clock.", "agent": "Replit Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1js1825", "prompt": "Help me build an AI to-do list web app in 9 hours. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/build-an-ai-to-do-list-web-app-in-9-hours.html" }, { "id": "build-a-profitable-online-business-from-scratch", "title": "Build a profitable online business from scratch", "summary": "Real-world thread: utilized content marketing on Reddit, Twitter, and LinkedIn to establish an online business that attracted over 400 visitors, and gave $50 to an OpenClaw/Claude agent for a 60-day timeframe.", "agent": "OpenClaw", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1r1z42o/i_gave_an_ai_agent_60_days_and_50_bucks_to_build", "prompt": "GTM task: build a profitable online business from scratch. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/build-a-profitable-online-business-from-scratch.html" }, { "id": "automate-follow-ups-and-inventory-tracking-for-a-food-distributor", "title": "Automate follow-ups and inventory tracking for a food distributor", "summary": "Real-world thread: custom agent shows up in a write-up about automate follow-ups and inventory tracking for a food distributor. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1t6dt98/i_built_boring_ai_agents_for_a_food_distributor", "prompt": "Go through my mail for this goal: automate follow-ups and inventory tracking for a food distributor. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/automate-follow-ups-and-inventory-tracking-for-a-food-distributor.html" }, { "id": "automate-email-replies-form-data-extraction-and-lead-notes", "title": "Automate email replies, form data extraction, and lead notes", "summary": "A published walkthrough shows and wiring small AI workflows around lead handling, with tried Lindy and Gumloop for drafting email replies.", "agent": "Lindy", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Application/comments/1qp9jm1/lindy_ai_vs_gumloop_comparison_after_actually_trying_them", "prompt": "Go through my mail for this goal: automate email replies, form data extraction, and lead notes. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/automate-email-replies-form-data-extraction-and-lead-notes.html" }, { "id": "audit-and-rebuild-a-store-x27-s-email-automations", "title": "Audit and rebuild a store's email automations", "summary": "Observed in the wild: meta Muse shows up in a write-up about audit and rebuild a store's email automations. The linked post is the primary source for steps and outcomes.", "agent": "Meta Muse", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/JulianGoldieSEO/status/2105534392781373708", "prompt": "Go through my mail for this goal: audit and rebuild a store's email automations. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 44, "page": "https://agentsightings.com/case/audit-and-rebuild-a-store-x27-s-email-automations.html" }, { "id": "triage-email-by-voice-while-walking", "title": "Triage email by voice while walking", "summary": "As described in the source, used ChatGPT mobile app with Codex remote on a paid subscription, after granting aggressive permissions and setting up a sticky note on Mac. While walking with EarPods, spoke voice commands to have it scan and triage emails (skip newsletters, handle client/contract/invoice/bug ones), archive/delete/star items, draft replies, and log action items to the note; extended to Notion/Slack and goal reviews for day/week/month. Returned from walk exercised and happy, then reviewed the sticky-note to-do list and email sketches at desk.", "agent": "Codex", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/alliekmiller/status/2089035175216685374", "prompt": "Go through my mail for this goal: triage email by voice while walking. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/triage-email-by-voice-while-walking.html" }, { "id": "teach-an-agent-to-trade", "title": "Teach an agent to trade", "summary": "According to the write-up, and conduct log trades to Google Sheets, with @mufasadubai commissioned Manus to write a Python script that utilized ProjectX APIs to generate real-time charts and establish Telegram signals.", "agent": "Manus", "topic": "Personal Assistant", "source": "X", "url": "https://x.com/mufasadubai/status/2026221794277904433", "prompt": "Assistant mode: teach an agent to trade. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/teach-an-agent-to-trade.html" }, { "id": "schedule-social-posts-through-an-ai-agent", "title": "Schedule social posts through an AI agent", "summary": "Case study takeaway: in the Reddit thread, one commenter says their setup uses Obsei to ingest social content and getlate.dev to post it across social networks, excluding Reddit. They add that Socialclaw can connect that posting stack to Claude or another AI agent so the agent can schedule posts, but the thread does not spell out the workflow beyond those tool links. The source gives no metrics or performance results.", "agent": "Custom agent", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1s34qto/building_ai_agents_for_social_media_marketing", "prompt": "Creative task: schedule social posts through an AI agent. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/schedule-social-posts-through-an-ai-agent.html" }, { "id": "run-production-deploys-and-port-scans-from-telegram", "title": "Run production deploys and port scans from Telegram", "summary": "Case study takeaway: openClaw shows up in a write-up about run production deploys and port scans from Telegram. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Personal Assistant", "source": "Blog", "url": "https://simonroses.com/2026/02/my-experience-using-openclaw-a-security-professionals-journey/", "prompt": "Assistant mode: run production deploys and port scans from Telegram. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/run-production-deploys-and-port-scans-from-telegram.html" }, { "id": "run-nightly-briefing-pipelines", "title": "Run nightly briefing pipelines", "summary": "One practitioner notes that claude Code shows up in a write-up about run nightly briefing pipelines. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Personal Assistant", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1s2j53l/claude_code_cloud_scheduled_tasks_one_feature", "prompt": "Assistant mode: run nightly briefing pipelines. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/run-nightly-briefing-pipelines.html" }, { "id": "run-browser-agents-for-small-admin-tasks", "title": "Run browser agents for small admin tasks", "summary": "One practitioner notes that anna Mills tried agentic browsers (Perplexity Comet, ChatGPT Atlas, Claude in Chrome, Claude Cowork) on small admin tasks. In these tools a chat window sits beside the page, and the AI can see the page, click and fill forms with Someone's permission. She located the tools clunky, slow and untrustworthy, but still useful for these tasks.", "agent": "Perplexity Comet", "topic": "Media & Content", "source": "Blog", "url": "https://annamills.substack.com/p/agentic-ai-considerations-for-educators", "prompt": "Creative task: run browser agents for small admin tasks. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/run-browser-agents-for-small-admin-tasks.html" }, { "id": "run-a-creative-workflow-from-brainstorm-to-video", "title": "Run a creative workflow from brainstorm to video", "summary": "One practitioner notes that grok's Agent Mode was Leaned on on a single canvas. It performed brainstorming, writing, image generation, editing, and video production in sequence. A 74-second demo covered the full workflow and put together half a typical creative app stack look redundant.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/MarioNawfal/status/2050391070123716884", "prompt": "Creative task: run a creative workflow from brainstorm to video. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/run-a-creative-workflow-from-brainstorm-to-video.html" }, { "id": "research-on-x-summarize-youtube-transcripts-build-decks", "title": "Research on X, summarize YouTube transcripts, build decks", "summary": "Observed in the wild: user subscribed to Comet as the AI agent browser and gave it access to X and YouTube. The agent browsed X posts for research results on its own, and on YouTube it extracted video transcripts then generated summaries. Comet delivered reliable X research and YouTube summaries that Someone incorporated into decks.", "agent": "Perplexity Comet", "topic": "Media & Content", "source": "X", "url": "https://x.com/Tape_Vector/status/2106316591465910357", "prompt": "Creative task: research on X, summarize YouTube transcripts, build decks. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/research-on-x-summarize-youtube-transcripts-build-decks.html" }, { "id": "rename-and-sort-100-images-into-folders", "title": "Rename and sort 100+ images into folders", "summary": "ChatGPT Agent covered rename and sort 100+ images into folders. A commenter said they uploaded a zip file containing more than 100 images, asked ChatGPT Agent to rename each file from what it saw in the image, then create subfolders and move the images into categories.", "agent": "ChatGPT Agent", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1m8k3xh/agent_mode_just_released_on_plus", "prompt": "Creative task: rename and sort 100+ images into folders. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/rename-and-sort-100-images-into-folders.html" }, { "id": "plan-article-topics-and-draft-web-articles", "title": "Plan article topics and draft web articles", "summary": "According to the write-up, on a Windows PC, the writer points Cowork at a folder of past articles. It reads them and saves a topic table that flags overlap with earlier pieces and suggests how to differentiate. The writer now produces 40 to 50 pieces a month, commissioned articles and notes combined, and no longer copy-pastes between chat and files.", "agent": "Claude Cowork", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://note.com/0724_1224/n/n81bad42b4fbd?hl=en", "prompt": "Notes task: plan article topics and draft web articles. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/plan-article-topics-and-draft-web-articles.html" }, { "id": "plan-a-birthday-day", "title": "Plan a birthday day", "summary": "From the linked report, the AI assistant of a co-founder orchestrated his birthday, collecting stories from colleagues, arranging the day, reserving dinner, and placing a cake.", "agent": "Custom agent", "topic": "Business & Startups", "source": "Reddit", "url": "https://www.reddit.com/r/FoundersBuildwithAI/comments/1vl4ckr/i_created_an_ai_agent_in_about_1_minute_and_let", "prompt": "Biz task: plan a birthday day. Break into steps, show intermediate output, and pause before irreversible or public actions.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/plan-a-birthday-day.html" }, { "id": "manage-rentals-and-arrange-apartment-tours", "title": "Manage rentals and arrange apartment tours", "summary": "A published walkthrough shows claude in Chrome is utilized by a property manager's team for daily management tasks, along with a database that enables an AI to respond to inquiries and monitor schedules, aiding in arranging apartment visits.", "agent": "Claude", "topic": "Productivity", "source": "Blog", "url": "https://www.almanacnews.com/technology/2026/10/06/how-ai-is-changing-the-apartment-search-is-it-working/", "prompt": "Help me manage rentals and arrange apartment tours. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/manage-rentals-and-arrange-apartment-tours.html" }, { "id": "make-a-dinner-reservation", "title": "Make a dinner reservation", "summary": "A published walkthrough shows marily documented her initial attempt to book a dinner reservation powered by Operator, finding it to be slower than anticipated due to the absence of searching and detail entry.", "agent": "Operator", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://marily.substack.com/p/got-access-to-openais-operator-and", "prompt": "Notes task: make a dinner reservation. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/make-a-dinner-reservation.html" }, { "id": "let-claude-buy-a-game-autonomously", "title": "Let Claude buy a game autonomously", "summary": "Community report: the poster says they assembled payment infrastructure with a few custom MCPs so Claude could shop for a game. In the demo, Claude searched 10,000+ games, located Civilization III Complete for $0.99, authorized payment through x402 with a human confirmation step, settled funds through an MCP server with a digital wallet, and then received the license key. The run took 60 seconds total with 0 clicks, broken out as 10 seconds for search, 5 for authorization, 30 for settlement, and 15 for fulfillment.", "agent": "Claude", "topic": "Shopping", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1owqgrp/i_just_bought_a_game_in_60_seconds_by_telling", "prompt": "Shopping task: let Claude buy a game autonomously. Collect order/policy details, prepare exact steps, and pause before submit or payment.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/let-claude-buy-a-game-autonomously.html" }, { "id": "generate-investment-analysis-from-live-market-data", "title": "Generate investment analysis from live market data", "summary": "As described in the source, the poster used Claude Code CLI to build a personal wealth advisor that pulled live market data, macro indicators and news into one workflow, then fed it to Claude with a CFA-style system prompt. In comments, they say a memory system let it recall and revisit earlier calls from weeks prior, which improved analysis quality; the person assembled the setup and used Claude’s output rather than handing decisions over fully. They say the goal was analysis beyond generic stock tips, but the thread excerpt gives no performance numbers or verified investing results.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1sdtgof/used_claude_code_to_build_myself_a_personal", "prompt": "Help me generate investment analysis from live market data. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/generate-investment-analysis-from-live-market-data.html" }, { "id": "generate-a-hiring-pack-from-existing-notion-docs", "title": "Generate a hiring pack from existing Notion docs", "summary": "A PM at Clay gave Claude Code internal hiring Notion pages and peer JDs; it produced a job description, hiring plan, interview plan and rubric for a new role.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Using the hiring materials in this folder and similar external job descriptions, draft a JD, hiring plan, interview plan and scoring rubric for this new role. Stay in plan mode until I approve.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/generate-a-hiring-pack-from-existing-notion-docs.html" }, { "id": "find-buyer-intent-leads-and-research-them-for-outreach", "title": "Find buyer-intent leads and research them for outreach", "summary": "As described in the source, a commenter said they run two bots: the first scans the web with multiple sub-agents for more than 30 buyer-intent signals, such as companies hiring many of the same roles or rumors of an announcement. The second bot reviews those signals, scores each one as a good or bad opportunity, and locates relevant people to contact; the human then uses the resulting weekly lead list for manual email outreach rather than AI-written messages. They said this is working for them because prospects are more receptive when buyer intent is already present and the outreach email is written by a person.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1x22xmr/grok_bot_for_lead_generation", "prompt": "GTM task: find buyer-intent leads and research them for outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/find-buyer-intent-leads-and-research-them-for-outreach.html" }, { "id": "find-an-nyc-apartment", "title": "Find an NYC apartment", "summary": "Community report: zapier Agents shows up in a write-up about find an NYC apartment, with figures like $20. The linked post is the primary source for steps and outcomes.", "agent": "Zapier Agents", "topic": "Automation", "source": "X", "url": "https://x.com/ckor/status/2051310336980947305", "prompt": "Automation design: find an NYC apartment. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/find-an-nyc-apartment.html" }, { "id": "design-ui-pages-and-explainer-videos-by-voice", "title": "Design UI pages and explainer videos by voice", "summary": "Documented elsewhere: user spoke instructions and supplied design references to Grok Bot to build UI/UX pages for an agentic financial desk. The bot generated the pages, stood up images, animated the designs on its own, and produced explainer videos. All requested pages, animations, and videos were completed.", "agent": "Grok Bot", "topic": "Media & Content", "source": "X", "url": "https://x.com/0x3Matt/status/2108797829430812912", "prompt": "Creative task: design UI pages and explainer videos by voice. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/design-ui-pages-and-explainer-videos-by-voice.html" }, { "id": "claim-unclaimed-property-using-chatgpt-guidance", "title": "Claim unclaimed property using ChatGPT guidance", "summary": "As described in the source, in a comment on the removed Reddit thread, someone said they got a mailed notice from a company offering to file an unclaimed-property claim for a 10% fee. They photographed the letter, sent it to ChatGPT, and ChatGPT told them to check Florida’s treasury site and file the claim themselves; they then submitted the claim without powered by the company. They said the claim worked: the fiancé received the money by deposit, it took only a few weeks, and they did not have to jump through any hoops.", "agent": "ChatGPT", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/unclaimedproperty/comments/1t41wnj/removed", "prompt": "Help me claim unclaimed property using ChatGPT guidance. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/claim-unclaimed-property-using-chatgpt-guidance.html" }, { "id": "build-small-custom-agents-such-as-one-in-a-music-player", "title": "Build small custom agents such as one in a music player", "summary": "Real-world thread: the builder says they write lots of small agents instead of another coding agent, one of them inside their music player. They argue a useful agent's core takes very little code, so these are trivial as code artifacts. The source states no results or numbers.", "agent": "Custom agent", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49698832", "prompt": "Creative task: build small custom agents such as one in a music player. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/build-small-custom-agents-such-as-one-in-a-music-player.html" }, { "id": "build-a-game-level-from-a-design-document", "title": "Build a game level from a design document", "summary": "Real-world thread: the poster used Grok 4.5 to build level 2 of an existing Three.js game from a very detailed game design document, powered by their own game-dev harness as the setup around the model. The source only says the level was AI-assembled and then manually cleaned up and polished afterward by the poster. The result was a playable new level for the existing game, but the poster said it still lacked in several areas and they were polishing it.", "agent": "Grok Bot", "topic": "Media & Content", "source": "Reddit", "url": "https://www.reddit.com/r/aigamedev/comments/1usy7ui/built_this_game_using_grok_45_threejs_and_my_game", "prompt": "Creative task: build a game level from a design document. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/build-a-game-level-from-a-design-document.html" }, { "id": "auto-generate-a-searchable-help-video-library-for-an-app", "title": "Auto-generate a searchable help video library for an app", "summary": "Linked example of auto-generate a searchable help video library for an app. The builder copied this exact prompt into a Replit agent: add ?demo=1 mode with seeded fake data and no DB writes; define each video in code as scenes specifying route, narration script, and scripted cursor movements; have Playwright record the app while TTS narrates; use ffmpeg to add captions and stitch scenes; output MP4 + transcript + ...", "agent": "Replit Agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/NIftek/status/2075249459655512265", "prompt": "Creative task: auto-generate a searchable help video library for an app. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/auto-generate-a-searchable-help-video-library-for-an-app.html" }, { "id": "auto-apply-to-jobs-on-linkedin", "title": "Auto-apply to jobs on LinkedIn", "summary": "As described in the source, chatGPT Agent shows up in a write-up about auto-apply to jobs on LinkedIn, with figures like 40, 2. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/ArtificialInteligence/comments/1s9zio8/does_chatgpt_agent_mode_do_a_good_job_to_auto", "prompt": "Notes task: auto-apply to jobs on LinkedIn. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/auto-apply-to-jobs-on-linkedin.html" }, { "id": "apply-to-jobs", "title": "Apply to jobs", "summary": "A published walkthrough shows custom agent shows up in a write-up about apply to jobs. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48753295", "prompt": "Notes task: apply to jobs. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/apply-to-jobs.html" }, { "id": "analyze-your-chess-games-into-commented-videos", "title": "Analyze your chess games into commented videos", "summary": "Observed in the wild: the builder recorded themselves thinking aloud during a 15+10 rapid game, then gave Claude Code the Lichess link and the mp3. Claude transcribed it locally with whisper.cpp and matched sentences to moves powered by PGN clock times. It produced an annotated PGN, an HTML board and a 6:49 narrated video with subtitles for The builder's real game.", "agent": "Claude Code", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49857528", "prompt": "Creative task: analyze your chess games into commented videos. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/analyze-your-chess-games-into-commented-videos.html" }, { "id": "add-61-kid-friendly-mini-games-to-an-app", "title": "Add 61 kid-friendly mini-games to an app", "summary": "One practitioner notes that users pointed Replit Agent at their existing 40-game mini-games app and told it to reach 101 total games, with one rule only: no repeated games. The agent had full autonomy to choose, build, and integrate the rest. The vault reached 101 games.", "agent": "Replit Agent", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/Andrew_Blumson/status/2099243389963194640", "prompt": "Notes task: add 61 kid-friendly mini-games to an app. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 43, "page": "https://agentsightings.com/case/add-61-kid-friendly-mini-games-to-an-app.html" }, { "id": "optifly-opty-airline-schedule-planning-agent", "title": "Airline planners ask an agent to explain and change schedules", "summary": "Optifly says airlines already use its Opty agent in production to analyse and explain their schedules, make changes and work with its optimiser. From January 2027 schedulers will describe planning challenges in plain words and have agents generate and compare alternative schedules. Vendor announcement.", "agent": "Opty (Optifly)", "topic": "Travel & Booking", "source": "News (Optifly)", "url": "https://optifly.com/news/optifly-launches-opty", "prompt": "Explain why this airline schedule has weak connections on Tuesdays, suggest changes, and compare the trade-offs between two alternatives.", "added": "2026-10-29", "interest": 42, "page": "https://agentsightings.com/case/optifly-opty-airline-schedule-planning-agent.html" }, { "id": "mobilezone-copilot-studio-agents-sales-orders", "title": "Agents save 5-10 minutes on every sales order", "summary": "Microsoft says mobilezone's Copilot Studio agents save 5-10 minutes per sales order and proactively resolve one to two store issues a day. Vendor-published.", "agent": "Copilot Studio agents", "topic": "Sales & Marketing", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27511-mobilezone-microsoft-copilot-studio", "prompt": "Handle the paperwork on each new sales order, and each morning check our stores for problems and fix the ones you can.", "added": "2026-10-29", "interest": 42, "page": "https://agentsightings.com/case/mobilezone-copilot-studio-agents-sales-orders.html" }, { "id": "lifetime-products-copilot-studio-order-touches", "title": "A manufacturer's agent removes 50-80 manual order touches a day", "summary": "Microsoft says Lifetime Products used Copilot Studio to eliminate 50-80 daily retail-order touches, saving 2-3 hours a day. Vendor-published; only headline figures are public.", "agent": "Copilot Studio agent", "topic": "Business & Startups", "source": "Case study (Microsoft)", "url": "https://www.microsoft.com/en/customers/story/27087-lifetime-products-microsoft-copilot-studio", "prompt": "Check each incoming retail order for the details we need, fix what you can, and only send a person the ones that do not match.", "added": "2026-10-29", "interest": 42, "page": "https://agentsightings.com/case/lifetime-products-copilot-studio-order-touches.html" }, { "id": "triage-1-847-unread-emails-into-folders", "title": "Triage 1,847 unread emails into folders", "summary": "Observed in the wild: Custom agent was pointed at triage 1,847 unread emails into folders. from the linked report: within 40 minutes, an AI agent read email topics, organized them into 6 folders, and produced 12 one-line draft replies.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/Sonofpeace0001/status/2092487261401010459", "prompt": "Go through my mail for this goal: triage 1,847 unread emails into folders. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/triage-1-847-unread-emails-into-folders.html" }, { "id": "synthesize-interview-transcripts-and-pdfs-for-research", "title": "Synthesize interview transcripts and PDFs for research", "summary": "Observed in the wild: transcripts go in one folder, one file per interview with consistent names, plus a CLAUDE.md holding research questions, a codebook and a rule to quote only verbatim text with file names. Claude codes them in batches of 5 to 8, or via parallel subagents, and writes themes.md and evidence tables. The guide says one typed question replaces an hour of Ctrl+F, and Else van der Berg runs 50-transcript studies this way.", "agent": "Claude Code", "topic": "Research & Data", "source": "Blog", "url": "https://ccforeveryone.com/guides/claude-code-for-researchers", "prompt": "Research brief: synthesize interview transcripts and PDFs for research. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/synthesize-interview-transcripts-and-pdfs-for-research.html" }, { "id": "support-call-summaries", "title": "Support call summaries", "summary": "A team runs speech recognition plus a small LLM to transcribe and summarize support calls, beating the agents' own notes.", "agent": "Custom agent", "topic": "Customer Support", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=44405067", "prompt": "Summarize this support call transcript: customer issue, steps tried, resolution, follow-ups owed, and customer sentiment.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/support-call-summaries.html" }, { "id": "run-a-daily-chief-of-staff-agent-across-inbox-calendar-and-crm", "title": "Run a daily chief-of-staff agent across inbox, calendar and CRM", "summary": "A published walkthrough shows from the linked report: the surgeon manages roughly twenty Cowork tasks that involve managing email, organizing meetings, identifying dead deals, and preserving sketches in a dashboard.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/claude/comments/1twhsm9/best_everyday_life_use_cases_for_claude_cowork", "prompt": "Go through my mail for this goal: run a daily chief-of-staff agent across inbox, calendar and CRM. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/run-a-daily-chief-of-staff-agent-across-inbox-calendar-and-crm.html" }, { "id": "cleaning-up-194-gb-of-photos", "title": "Cleaning up 194 GB of photos", "summary": "A user had an LLM help consolidate and de-duplicate a large photo archive, shrinking it to about a third of its size.", "agent": "Claude Code", "topic": "Personal Files", "source": "Blog", "url": "https://clement.n8r.ch/en/articles/photo-migration-llm/", "prompt": "Working on a copy, find duplicate photos by hash, rename files as YYYY-MM-DD_HHMMSS using EXIF data, and sort them into year folders. Report counts before and after.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/cleaning-up-194-gb-of-photos.html" }, { "id": "call-the-dmv-to-schedule-an-appointment", "title": "Call the DMV to schedule an appointment", "summary": "According to the write-up, olivia Moore established a voice agent who contacted the DMV and booked an appointment in under 30 minutes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/omooretweets/status/1823380097531093232", "prompt": "Help me call the DMV to schedule an appointment. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 42, "page": "https://agentsightings.com/case/call-the-dmv-to-schedule-an-appointment.html" }, { "id": "turn-email-invoices-into-a-live-financial-dashboard", "title": "Turn email invoices into a live financial dashboard", "summary": "One practitioner notes that the workflow watches Gmail for incoming invoice emails, then uses AI to classify each one as an expense or income and extract fields covering supplier, amount, date, description, and category. It writes the structured data into Google Sheets, where the sheet itself powers a live dashboard showing totals, net profit, and category breakdowns; the Reddit post does not describe a manual review step. The stated result is a real-time finance dashboard tracking total income, total expenses, net profit, and spending by category.", "agent": "n8n", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1o27rk5/i_built_an_ai_accountant_in_n8n_that_turns_email", "prompt": "Go through my mail for this goal: turn email invoices into a live financial dashboard. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/turn-email-invoices-into-a-live-financial-dashboard.html" }, { "id": "turn-notion-prds-into-scoped-linear-tickets", "title": "Turn Notion PRDs into scoped Linear tickets", "summary": "According to the write-up, this gallery page only lists short blurbs, not walkthroughs. For the PRD entry, Devin is pointed at a Notion PRD and creates scoped Linear tickets, one per work package. The page states no results, numbers, or limitations.", "agent": "Devin", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://docs.devin.ai/use-cases/gallery", "prompt": "Notes task: turn Notion PRDs into scoped Linear tickets. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/turn-notion-prds-into-scoped-linear-tickets.html" }, { "id": "test-a-browser-agent-on-web-games", "title": "Test a browser agent on web games", "summary": "As described in the source, on each game's page in the ChatGPT Atlas browser, the researchers turned on Agent Mode (Preview) and gave one zero-shot instruction: play until you get stuck. They ran 10 trials per game and did not intervene. Sudoku took an average of 2m28s with 100% accuracy, against a human baseline of 10-12 minutes.", "agent": "ChatGPT", "topic": "Productivity", "source": "Blog", "url": "https://arxiv.org/html/2510.26298v1", "prompt": "Help me test a browser agent on web games. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/test-a-browser-agent-on-web-games.html" }, { "id": "run-a-private-personal-admin-agent-in-cursor", "title": "Run a private personal-admin agent in Cursor", "summary": "Observed in the wild: the builder runs brainstorming and personal admin in the same Cursor interface but switches constraints on purpose. For personal work he uses a private notes area and rules that stop personal details from being copied into public or commercial sketches. The source gives no measured results.", "agent": "Cursor", "topic": "Email & Inbox", "source": "Blog", "url": "https://petralian.com/posts/cursor-customize-brainstorm-and-personal-agent-2026", "prompt": "Go through my mail for this goal: run a private personal-admin agent in Cursor. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/run-a-private-personal-admin-agent-in-cursor.html" }, { "id": "run-a-live-kalshi-prediction-market-account-autonomously", "title": "Run a live Kalshi prediction-market account autonomously", "summary": "From the linked report, mirabilis, an autonomous AI agent powered by Claude Code, was given access to a live $20 Kalshi prediction-market account. It traded on its own for nine days, participating in the Liquidity Incentive Program while a human provided supervision throughout. The agent collected $20.", "agent": "Claude Code", "topic": "Productivity", "source": "X", "url": "https://x.com/NewsTongueX/status/2109411919748575518", "prompt": "Help me run a live Kalshi prediction-market account autonomously. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/run-a-live-kalshi-prediction-market-account-autonomously.html" }, { "id": "review-meta-ad-performance-inside-ads-manager", "title": "Review Meta ad performance inside Ads Manager", "summary": "A published walkthrough shows skaleit gave Manus, the agent assembled into Meta Ads Manager, access to a live client ecommerce account whose performance had dropped since January 2026. They asked it to compare the last 30 days with January, explain why ROAS fell, and propose a recovery plan. Manus described January ROAS of 14.", "agent": "Manus", "topic": "Productivity", "source": "Blog", "url": "https://skaleit.agency/blog/manus-ai-meta-ads-honest-review/", "prompt": "Help me review Meta ad performance inside Ads Manager. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/review-meta-ad-performance-inside-ads-manager.html" }, { "id": "research-the-web-visually-by-browsing-pages", "title": "Research the web visually by browsing pages", "summary": "From the linked report, the commenter says they used ChatGPT Agent Mode as a visual browser rather than a text crawler. It spun up a virtual computer, opened sites in a browser, looked at the rendered pages the way a person would, and clicked through live buttons and interfaces; they used it to search many online stores for a specific item and check whether each would ship to their country. They say this worked much better on dynamic interfaces than text-based crawling and let the agent visit hundreds of stores to find what they considered the best option.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1usngow/is_openai_silently_removing_agent_mode", "prompt": "Research brief: research the web visually by browsing pages. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/research-the-web-visually-by-browsing-pages.html" }, { "id": "pull-wallet-data-from-dashboards-into-a-spreadsheet", "title": "Pull wallet data from dashboards into a spreadsheet", "summary": "A published walkthrough shows claude computer use was enabled with no custom setup. One prompt asked it to pull wallet data from dashboards, check them, and clean a summary in a spreadsheet. Task finished in 19 minutes with visible screenshots and actions for oversight; cost stayed tiny even while exploring.", "agent": "Claude computer use", "topic": "Productivity", "source": "X", "url": "https://x.com/Rifat_EE/status/2068626729875181660", "prompt": "Help me pull wallet data from dashboards into a spreadsheet. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/pull-wallet-data-from-dashboards-into-a-spreadsheet.html" }, { "id": "pull-invoices-from-gmail-and-organize-them", "title": "Pull invoices from Gmail and organize them", "summary": "According to the write-up, the poster assembled Invoice Agent for teams that still handle vendor invoices through email. It connects to Gmail or Outlook, detects incoming invoice emails, uses AI to extract the key details, and puts them into a searchable place; at the time of the post, the human’s role was still validating the workflow, pricing, and positioning through feedback. The post gives no usage or accuracy numbers yet; it presents the product as a side project in validation.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1sdncbk/built_a_side_project_that_pulls_invoices_from", "prompt": "Go through my mail for this goal: pull invoices from Gmail and organize them. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/pull-invoices-from-gmail-and-organize-them.html" }, { "id": "port-a-chrome-extension-to-safari", "title": "Port a Chrome extension to Safari", "summary": "Observed in the wild: the builder already had Session Buddy installed in Chrome, so they told ChatGPT it could pull the source code from there. They then asked it to port the extension to Safari and install it. After about 20 minutes, Session Buddy was running in Safari.", "agent": "ChatGPT", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50078690", "prompt": "Help me port a Chrome extension to Safari. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/port-a-chrome-extension-to-safari.html" }, { "id": "plan-vacations-handle-visas-and-make-bookings", "title": "Plan vacations, handle visas and make bookings", "summary": "According to the write-up, the poster ran AI that filtered hundreds of dating outreach messages, letting dozens of live chats reach direct contact after chosen ones passed the filters. Separately the AI planned a vacation, handled the visa, and completed all bookings. Someone states it is going great and loves the setup, with no other results or shortfalls described.", "agent": "Make", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/nicebit_org/status/2106049786742768046", "prompt": "GTM task: plan vacations, handle visas and make bookings. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/plan-vacations-handle-visas-and-make-bookings.html" }, { "id": "generate-parametric-cad-models-from-a-prompt", "title": "Generate parametric CAD models from a prompt", "summary": "Case study takeaway: you describe a part in plain English, optionally with reference images. The app uses Claude to write OpenSCAD code, which runs in the browser through WebAssembly and shows a live Three.js preview. The README's benchmark gallery shows single prompts producing parametric models, from knurled knobs and threaded bolts to a V8 engine with 22 dimension controls.", "agent": "Claude", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48572553", "prompt": "Creative task: generate parametric CAD models from a prompt. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/generate-parametric-cad-models-from-a-prompt.html" }, { "id": "find-unclaimed-money-across-old-addresses", "title": "Find unclaimed money across old addresses", "summary": "As described in the source, the agent received Someone's list of old addresses. It searched unclaimed-money databases across them, locating an extra $500 plus US amounts from prior residence there. The agent described the $500 discovery and finished filling forms plus ID prep.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/S_Padival/status/2109389004311560338", "prompt": "Help me find unclaimed money across old addresses. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/find-unclaimed-money-across-old-addresses.html" }, { "id": "find-outperforming-youtube-videos-and-newsletter-advertisers", "title": "Find outperforming YouTube videos and newsletter advertisers", "summary": "Observed in the wild: the builder ran two research tasks in Manus at the same time. One had it browse YouTube for AI-tool videos from the last month that beat their channel size on views. Manus returned a trends summary and a spreadsheet of advertisers with ad copy and contact details.", "agent": "Manus", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.nocode.mba/articles/manus-ai-agents-automation", "prompt": "Go through my mail for this goal: find outperforming YouTube videos and newsletter advertisers. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/find-outperforming-youtube-videos-and-newsletter-advertisers.html" }, { "id": "fill-out-pdf-forms-like-a-w-9-from-saved-personal-details", "title": "Fill out PDF forms like a W-9 from saved personal details", "summary": "One practitioner notes that dave Swift put a blank W-9 in a folder and had Claude Code list the form fields. He then gave it his details, and it wrote a short script that filled the fields and saved a new PDF. Three W-9s came out in about thirty seconds in a batch run.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/jerryjliu0/status/2008954366762602527", "prompt": "Notes task: fill out PDF forms like a W-9 from saved personal details. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/fill-out-pdf-forms-like-a-w-9-from-saved-personal-details.html" }, { "id": "draft-email-campaigns-in-klaviyo", "title": "Draft email campaigns in Klaviyo", "summary": "One practitioner notes that the Grok Bot received brand voice instructions plus access to Dropbox product photos and Figma. It wrote full campaigns in that voice, pulled the photos, stood up hero artwork, and inserted an editable draft directly into Klaviyo. The setup replaced Someone's prior email agency.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/willroman/status/2109012028526403619", "prompt": "Go through my mail for this goal: draft email campaigns in Klaviyo. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/draft-email-campaigns-in-klaviyo.html" }, { "id": "draft-a-dissertation-lit-review-from-uploaded-sources", "title": "Draft a dissertation lit review from uploaded sources", "summary": "Community report: after ChatGPT invented citations, the writer switched to NotebookLM so the model could cite only papers they had uploaded. They renamed files before uploading and gave one standing instruction for citation format, which changed NotebookLM’s bare numbered references into The builder-year citations; they then used a broader workflow to vet sources, organize them, get synthesis, and manually audit citations before export. It cut down a lot of manual cross-checking and helped them draft dissertation literature review chapters without made-up references.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/WritingWithAI/comments/1uzecdt/i_managed_to_use_ai_safely_to_help_me_write_my", "prompt": "Help me draft a dissertation lit review from uploaded sources. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/draft-a-dissertation-lit-review-from-uploaded-sources.html" }, { "id": "collect-shower-glass-supplier-quotes-by-email", "title": "Collect shower glass supplier quotes by email", "summary": "A published walkthrough shows someone asked OpenClaw to research local shower glass suppliers afterward contact them. The agent sent emails on its own, gathered replies, and managed the back-and-forth conversation inside a single chat thread. It produced supplier quotes through email.", "agent": "OpenClaw", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/freeatnet/status/2105403769437516055", "prompt": "Go through my mail for this goal: collect shower glass supplier quotes by email. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/collect-shower-glass-supplier-quotes-by-email.html" }, { "id": "code-from-your-phone", "title": "Code from your phone", "summary": "A published walkthrough shows the builder runs Claude Code on a Vultr cloud VM reachable only through Tailscale, powered by Termius with mosh from an iPhone. Each git worktree gets its own tmux window and agent. He runs six agents in parallel on separate features from his phone, handling tasks of 10-20 minutes between notifications.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46491486", "prompt": "Help me code from your phone. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/code-from-your-phone.html" }, { "id": "clean-inbox-and-draft-social-posts-in-your-voice", "title": "Clean inbox and draft social posts in your voice", "summary": "According to the write-up, the Grok bot was given access to Someone's computer and apps. It logged into sites, clicked through them independently, cleaned and analyzed the inbox, afterward sketched X and LinkedIn posts in Someone's voice. The bots managed and improved daily ops with ongoing coordination.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/galileowilson/status/2090498508373799112", "prompt": "Go through my mail for this goal: clean inbox and draft social posts in your voice. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/clean-inbox-and-draft-social-posts-in-your-voice.html" }, { "id": "chase-unpaid-invoices-and-paperwork-by-email-for-small-firms", "title": "Chase unpaid invoices and paperwork by email for small firms", "summary": "Linked example of chase unpaid invoices and paperwork by email for small firms. The poster describes an email-based collections and paperwork agent for small firms that keeps watch on unpaid invoices and missing admin, keeps chasing by email until it gets a yes, a no, or a payment, and hands anything needing judgment back to the owner.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1vgeo9g/built_an_agent_that_chases_invoices_and_paperwork", "prompt": "Go through my mail for this goal: chase unpaid invoices and paperwork by email for small firms. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/chase-unpaid-invoices-and-paperwork-by-email-for-small-firms.html" }, { "id": "build-and-launch-a-code-snippet-sharing-app", "title": "Build and launch a code-snippet sharing app", "summary": "Case study takeaway: the poster says they assembled the Snippra app itself with Replit Agent while keeping the main website on WordPress. They describe feeding the agent a UI reference image from Behance via Figma, asking it to clone the design, then powered by it for UI copy, dummy snippets, feature planning, debugging, naming, and idea refinement while they steered prompts and tweaked the result. They launched Snippra live with 40+ languages, custom categories, shareable links, and a Pro snippet-to-social image feature.", "agent": "Replit Agent", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1kqzkhx/just_published_my_first_replit_agent_app", "prompt": "Notes task: build and launch a code-snippet sharing app. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/build-and-launch-a-code-snippet-sharing-app.html" }, { "id": "build-an-invitation-card-website-purely-by-prompting", "title": "Build an invitation card website purely by prompting", "summary": "Case study takeaway: fabio Zapata gave Cursor a first prompt describing the page's goals, look and technical approach, and let it run console commands. The envelope animation went badly for 15–20 minutes of vague feedback. The site took 2–3 hours, against his estimate of 4–8 by hand.", "agent": "Cursor", "topic": "Productivity", "source": "Blog", "url": "https://dev.to/fazd/my-first-experience-with-cursor-4a5g", "prompt": "Help me build an invitation card website purely by prompting. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/build-an-invitation-card-website-purely-by-prompting.html" }, { "id": "build-a-benchmark-image-collage-in-canva", "title": "Build a benchmark image collage in Canva", "summary": "Community report: the builder asked ChatGPT Agent to pull the benchmark images from OpenAI's announcement post and arrange them in Canva, with red rectangles around the Agent's columns. The builder solved a CAPTCHA and logged into Canva by hand, then redirected the agent when it tried to draw the charts itself. It took over 75 minutes and the collage was rough.", "agent": "ChatGPT Agent", "topic": "Media & Content", "source": "Blog", "url": "https://www.datacamp.com/tutorial/chatgpt-agent", "prompt": "Creative task: build a benchmark image collage in Canva. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/build-a-benchmark-image-collage-in-canva.html" }, { "id": "book-appointments-and-send-emails-and-messages", "title": "Book appointments and send emails and messages", "summary": "One practitioner notes that the poster said they used ChatGPT agent for two days to book appointments, send emails, and send messages to their boss. In the comments, they explained one concrete workflow: they had it find tutor contact details and write 10 personalized outreach emails in one prompt, and when it needed mail access it paused to ask them to sign into their email before continuing. They said the agent actually sent the emails and felt dramatically more useful than expected.", "agent": "ChatGPT Agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m49e7d", "prompt": "Go through my mail for this goal: book appointments and send emails and messages. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/book-appointments-and-send-emails-and-messages.html" }, { "id": "audit-and-fix-a-home-assistant-setup", "title": "Audit and fix a Home Assistant setup", "summary": "Real-world thread: the writer ran a local MCP proxy on a Mac, authenticated with a Long-Lived Access Token, and linked it to Claude Desktop. Because the Home Assistant MCP can't write config, Claude drove the Chrome connector to paste YAML into the editors, and used JavaScript injection when typing garbled the text. The audit located triplicate TV entities, ghost duplicates, unassigned lights, and a fan registered as a plain switch.", "agent": "Claude", "topic": "Personal Assistant", "source": "Blog", "url": "https://www.androidauthority.com/using-claude-fix-home-assistant-smart-home-3674998/", "prompt": "Assistant mode: audit and fix a Home Assistant setup. Log every action, prefer reversible steps, and ask before emailing, paying, or deleting.", "added": "2026-10-15", "interest": 41, "page": "https://agentsightings.com/case/audit-and-fix-a-home-assistant-setup.html" }, { "id": "stoel-rives-legora-firmwide-after-pilot", "title": "A US law firm adopts Legora firmwide after a 100-lawyer pilot", "summary": "Stoel Rives announced it is deploying the legal AI platform Legora across the whole firm, following a pilot with more than 100 lawyers.", "agent": "Legora", "topic": "Research & Data", "source": "News (Stoel Rives)", "url": "https://www.stoel.com/insights/pressreleases/stoel-rives-deepens-its-ai-strategy-by-deploying-legora-firm-wide", "prompt": "Review this document set for the issues listed in my brief, pull the relevant passages with page references, and draft a short summary memo for a partner to check.", "added": "2026-10-29", "interest": 40, "page": "https://agentsightings.com/case/stoel-rives-legora-firmwide-after-pilot.html" }, { "id": "use-a-coding-agent-for-everyday-non-programming-chores", "title": "Use a coding agent for everyday non-programming chores", "summary": "Same Claude Code window, zero new code required: rotate/copy photos, classify exam PDF questions, SIGKILL a stuck process, price outdoor steel, warranty lookup, image merge, rename a string in six paths.", "agent": "Claude Code", "topic": "Productivity", "source": "X", "url": "https://x.com/peta2la/status/2107834753139331557", "prompt": "Help with this non-coding chore on my machine: explain what you will touch, do the reversible steps, and ask before deleting files or running destructive commands.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/use-a-coding-agent-for-everyday-non-programming-chores.html" }, { "id": "transcript-cleanup-to-customer-style-rules", "title": "Transcript cleanup to customer style rules", "summary": "A transcription business uses LLM agents to proofread human-edited transcripts and apply each customer's formatting rules.", "agent": "Custom agent", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=42431361", "prompt": "Proofread this transcript and apply these style rules: . Don't change wording beyond fixing errors; list every change you made.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/transcript-cleanup-to-customer-style-rules.html" }, { "id": "text-every-world-cup-final-score-to-a-friends-x27-signal-group", "title": "Text every World Cup final score to a friends' Signal group", "summary": "Real-world thread: claude Code shows up in a write-up about text every World Cup final score to a friends' Signal group, with figures like 30, 2026, 3. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Productivity", "source": "GitHub", "url": "https://github.com/bronsonelliott/worldcup-scores-bot-public", "prompt": "Help me text every World Cup final score to a friends' Signal group. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/text-every-world-cup-final-score-to-a-friends-x27-signal-group.html" }, { "id": "teach-students-with-assessments-custom-lessons-and-reassessment", "title": "Teach students with assessments, custom lessons and reassessment", "summary": "According to the write-up, custom agent shows up in a write-up about teach students with assessments, custom lessons and reassessment. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/HughSballz/status/2105020037736353861", "prompt": "Help me teach students with assessments, custom lessons and reassessment. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/teach-students-with-assessments-custom-lessons-and-reassessment.html" }, { "id": "spec-features", "title": "Spec features", "summary": "Case study takeaway: chatGPT shows up in a write-up about spec features. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47033624", "prompt": "Help me spec features. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/spec-features.html" }, { "id": "sell-your-unused-items-online", "title": "Sell your unused items online", "summary": "A published walkthrough shows chatGPT Agent shows up in a write-up about sell your unused items online, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPTPromptGenius/comments/1pt74uj/chatgpt_agent_mode_can_sell_your_stuff_online_in", "prompt": "Help me sell your unused items online. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/sell-your-unused-items-online.html" }, { "id": "search-facebook-marketplace-and-tabulate-results-in-sheets", "title": "Search Facebook Marketplace and tabulate results in Sheets", "summary": "Linked example of search Facebook Marketplace and tabulate results in Sheets. The poster tried to use the Claude Code Chrome extension to search Facebook Marketplace listings and enter the results into a Google Sheet.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qelajn/claude_for_chrome_constantly_asking_for_permissions", "prompt": "Help me search Facebook Marketplace and tabulate results in Sheets. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/search-facebook-marketplace-and-tabulate-results-in-sheets.html" }, { "id": "run-web-searches-and-browser-tasks", "title": "Run web searches and browser tasks", "summary": "Documented elsewhere: Operator was pointed at run web searches and browser tasks. an early-access user tested a browser and browsed the web, and described that the operator's web tasks were handled efficiently.", "agent": "Operator", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPTPro/comments/1i8jln3/i_am_among_the_first_people_to_gain_access_to", "prompt": "Help me run web searches and browser tasks. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-web-searches-and-browser-tasks.html" }, { "id": "run-scheduled-specialist-bots", "title": "Run scheduled specialist bots", "summary": "According to the write-up, grok Bot shows up in a write-up about run scheduled specialist bots, with figures like 9, 00. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Productivity", "source": "Blog", "url": "https://sharbel.com/articles/grok-bot-review", "prompt": "Help me run scheduled specialist bots. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-scheduled-specialist-bots.html" }, { "id": "run-overnight-memecoin-checks-and-alerts", "title": "Run overnight memecoin checks and alerts", "summary": "Linked example of run overnight memecoin checks and alerts. User recorded their 4-minute memecoin routine once (dexscreener, gmgn top traders tab, rugcheck, bubblemap, X pre-call buyers) and had the Grok Bot replicate it on its cloud computer.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/Hrundel75/status/2108901142264487999", "prompt": "Help me run overnight memecoin checks and alerts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-overnight-memecoin-checks-and-alerts.html" }, { "id": "run-multi-step-tasks", "title": "Run multi-step tasks", "summary": "According to the write-up, gemini shows up in a write-up about run multi-step tasks, with figures like 7, 3, 4.6. The linked post is the primary source for steps and outcomes.", "agent": "Gemini", "topic": "Productivity", "source": "X", "url": "https://x.com/dani_avila7/status/2026702478801252697", "prompt": "Help me run multi-step tasks. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-multi-step-tasks.html" }, { "id": "run-dental-office-queries-scheduling-and-reminders", "title": "Run dental office queries, scheduling and reminders", "summary": "Case study takeaway: custom agent shows up in a write-up about run dental office queries, scheduling and reminders. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1oucqcv/ai_automation_for_dental_office", "prompt": "Help me run dental office queries, scheduling and reminders. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-dental-office-queries-scheduling-and-reminders.html" }, { "id": "run-an-online-store-x27-s-inventory-listings-and-photos", "title": "Run an online store's inventory, listings and photos", "summary": "A published walkthrough shows custom agent shows up in a write-up about run an online store's inventory, listings and photos. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/0xVikk/status/2107878376589447516", "prompt": "Help me run an online store's inventory, listings and photos. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-an-online-store-x27-s-inventory-listings-and-photos.html" }, { "id": "run-an-11-agent-team-for-trading-prep", "title": "Run an 11-agent team for trading prep", "summary": "Linked example of run an 11-agent team for trading prep. The trader moved a daily swing-trading prep workflow onto Grok Bot and organized it as 11 separate agents with an org-chart structure, a shared memory layer, and an agentic verification step.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1wz4f7p/running_an_11agent_team_on_grok_bot_for_my", "prompt": "Help me run an 11-agent team for trading prep. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-an-11-agent-team-for-trading-prep.html" }, { "id": "run-a-commercial-real-estate-business", "title": "Run a commercial real estate business", "summary": "Observed in the wild: custom agent shows up in a write-up about run a commercial real estate business. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/DMAC_19/status/2105719791751487542", "prompt": "Help me run a commercial real estate business. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-a-commercial-real-estate-business.html" }, { "id": "run-a-client-x27-s-facebook-ad-account", "title": "Run a client's Facebook ad account", "summary": "A published walkthrough shows custom agent shows up in a write-up about run a client's Facebook ad account. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/MattCMilne/status/2107186563977531742", "prompt": "Help me run a client's Facebook ad account. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/run-a-client-x27-s-facebook-ad-account.html" }, { "id": "reverse-engineer-a-1997-pc-game-and-make-it-run-on-modern-hardware", "title": "Reverse-engineer a 1997 PC game and make it run on modern hardware", "summary": "Documented elsewhere: claude Code shows up in a write-up about reverse-engineer a 1997 PC game and make it run on modern hardware. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50080674", "prompt": "Help me reverse-engineer a 1997 PC game and make it run on modern hardware. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/reverse-engineer-a-1997-pc-game-and-make-it-run-on-modern-hardware.html" }, { "id": "recompile-a-1991-assembly-pc-game", "title": "Recompile a 1991 assembly PC game", "summary": "One practitioner notes that claude Code shows up in a write-up about recompile a 1991 assembly PC game, with figures like 1991, 386. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47689685", "prompt": "Help me recompile a 1991 assembly PC game. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/recompile-a-1991-assembly-pc-game.html" }, { "id": "qualify-scraped-leads-and-write-personalized-openers", "title": "Qualify scraped leads and write personalized openers", "summary": "Linked example of qualify scraped leads and write personalized openers. In the thread, the concrete use described is feeding Claude Code a prospect list plus recent company news so it can automate research-heavy prospecting.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/coldemail/comments/1r05w98/who_here_is_using_claude_code_for_outbound_how", "prompt": "Help me qualify scraped leads and write personalized openers. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/qualify-scraped-leads-and-write-personalized-openers.html" }, { "id": "process-a-sales-order-from-verification-to-client-email-draft", "title": "Process a sales order from verification to client email draft", "summary": "Sales desk flow on Grok Bot: verify the commercial paperwork trio (proforma, PO, bank proof), patch the mis-typed deposit day, spit out commission + packing artifacts, and stash a client-facing note in Gmail’s draft folder.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/rassailor/status/2108221352641741264", "prompt": "Process this sales order end to end: verify PI against PO and payment proof, fix data issues you find, prepare commission and packing artifacts, and draft (do not send) the client email.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/process-a-sales-order-from-verification-to-client-email-draft.html" }, { "id": "move-openclaw-skills-to-grok-bot", "title": "Move OpenClaw skills to Grok Bot", "summary": "Linked example of move OpenClaw skills to Grok Bot. The commenter said they replaced OpenClaw and other automations with Grok Bot for admin and personal-assistant work, not mainly development.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1vvx2fg/is_grok_bot_worth_it", "prompt": "Help me move OpenClaw skills to Grok Bot. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/move-openclaw-skills-to-grok-bot.html" }, { "id": "monitor-tech-subreddits-and-competitors-draft-emails-and-articles", "title": "Monitor tech subreddits and competitors, draft emails and articles", "summary": "A published walkthrough shows claude Cowork shows up in a write-up about monitor tech subreddits and competitors, draft emails and articles. The linked post is the primary source for steps and outcomes.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rn9ojd/what_are_your_best_cowork_examples_use_cases", "prompt": "Help me monitor tech subreddits and competitors, draft emails and articles. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/monitor-tech-subreddits-and-competitors-draft-emails-and-articles.html" }, { "id": "monitor-socials-and-flag-comments-dms-and-mentions-worth-answering", "title": "Monitor socials and flag comments, DMs and mentions worth answering", "summary": "As described in the source, custom agent shows up in a write-up about monitor socials and flag comments, DMs and mentions worth answering. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/vibegoat", "prompt": "Help me monitor socials and flag comments, DMs and mentions worth answering. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/monitor-socials-and-flag-comments-dms-and-mentions-worth-answering.html" }, { "id": "monitor-public-documents-for-changes-affecting-teaching-materials", "title": "Monitor public documents for changes affecting teaching materials", "summary": "According to the write-up, dots shows up in a write-up about monitor public documents for changes affecting teaching materials. The linked post is the primary source for steps and outcomes.", "agent": "Dots", "topic": "Productivity", "source": "Blog", "url": "https://note.com/kazu_t/n/n7eb14540ba04?hl=en", "prompt": "Help me monitor public documents for changes affecting teaching materials. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/monitor-public-documents-for-changes-affecting-teaching-materials.html" }, { "id": "monitor-resy-and-book-date-night-tables", "title": "Monitor Resy and book date night tables", "summary": "From the linked report, brian spun up a Hermes subagent inside his personal agent Hannah (which used Obsidian as the brain and Telegram as the interface) to monitor Resy for openings at a few favorite NYC restaurants and book tables for date nights. The subagent ran checks on its own with no rate limits configured. The subagent secured openings effectively until Resy suspended the account for hammering their system and violating TOS.", "agent": "Hermes Agent", "topic": "Productivity", "source": "X", "url": "https://x.com/bdistel/status/2089421994450170039", "prompt": "Help me monitor Resy and book date night tables. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/monitor-resy-and-book-date-night-tables.html" }, { "id": "migrate-a-legacy-product-stack", "title": "Migrate a legacy product stack", "summary": "A published walkthrough shows claude Code shows up in a write-up about migrate a legacy product stack, with figures like 4, 2,, 15. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Productivity", "source": "Blog", "url": "https://dev.to/aws-builders/the-setup-is-the-strategy-how-i-orchestrated-a-product-migration-with-claude-code-b92", "prompt": "Help me migrate a legacy product stack. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/migrate-a-legacy-product-stack.html" }, { "id": "manage-files-in-a-chosen-folder", "title": "Manage files in a chosen folder", "summary": "One practitioner notes that as described in the source: constructed an open-source desktop agent that functions within a designated folder, allowing users to read and write files and request changes before modifying them.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCowork/comments/1wuqa6c/i_built_an_open-source_cowork-style_folder_agent", "prompt": "Help me manage files in a chosen folder. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/manage-files-in-a-chosen-folder.html" }, { "id": "manage-10-social-media-accounts", "title": "Manage 10 social media accounts", "summary": "Case study takeaway: openClaw shows up in a write-up about manage 10 social media accounts, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Productivity", "source": "Blog", "url": "https://buildtolaunch.substack.com/p/openclaw-setup-guide", "prompt": "Help me manage 10 social media accounts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/manage-10-social-media-accounts.html" }, { "id": "jira-issues-from-slack-threads-at-rippling", "title": "Jira issues from Slack threads at Rippling", "summary": "Besides the dashboard cron, Rippling engineers trigger Cursor automations that turn Slack threads into Jira issues and Confluence summaries.", "agent": "Cursor", "topic": "Productivity", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "This Slack thread is a work request. Create a Jira issue with summary, acceptance criteria and links back to the thread. If discussion is long, also draft a Confluence summary page.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/jira-issues-from-slack-threads-at-rippling.html" }, { "id": "give-an-agent-a-phone-number-to-make-and-answer-calls", "title": "Give an agent a phone number to make and answer calls", "summary": "A published walkthrough shows david Ondrej gave his Hermes Agent a phone number. The agent afterward put together calls, answered calls, and ran tasks on its own as he slept. The agent performed the calls and tasks without further input from him.", "agent": "Hermes Agent", "topic": "Productivity", "source": "X", "url": "https://x.com/DavidOndrej1/status/2071249713588768861", "prompt": "Help me give an agent a phone number to make and answer calls. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/give-an-agent-a-phone-number-to-make-and-answer-calls.html" }, { "id": "find-target-businesses", "title": "Find target businesses", "summary": "Documented elsewhere: manus shows up in a write-up about find target businesses. The linked post is the primary source for steps and outcomes.", "agent": "Manus", "topic": "Productivity", "source": "Blog", "url": "https://dicloak.com/blog-detail/testing-manus-ai-targeting-10m-businesses--real-results-exposed", "prompt": "Help me find target businesses. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/find-target-businesses.html" }, { "id": "find-customer-leads-on-reddit-and-twitter-automatically", "title": "Find customer leads on Reddit and Twitter automatically", "summary": "Linked example of find customer leads on Reddit and Twitter automatically. The poster describes a tool where you enter your website plus product keywords, then the agent scans Reddit and Twitter for matching mentions and conversations.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/newproducts/comments/1g5pnmu", "prompt": "Help me find customer leads on Reddit and Twitter automatically. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/find-customer-leads-on-reddit-and-twitter-automatically.html" }, { "id": "find-buying-signals-on-reddit", "title": "Find buying signals on Reddit", "summary": "According to the write-up, grok Bot covered find buying signals on Reddit. mentions a Grok Bot that located buying signals on Reddit.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1vxjipg/grok_bot_review", "prompt": "Help me find buying signals on Reddit. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/find-buying-signals-on-reddit.html" }, { "id": "file-a-trademark-application", "title": "File a trademark application", "summary": "Paperwork for a USPTO trademark filing was filled with Claude Cowork as the guide; the application later came back approved.", "agent": "Claude Cowork", "topic": "Productivity", "source": "X", "url": "https://x.com/brannonmc/status/2105282148857155882", "prompt": "Help me file a trademark application. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/file-a-trademark-application.html" }, { "id": "edit-existing-video-clips", "title": "Edit existing video clips", "summary": "Community report: gemini shows up in a write-up about edit existing video clips, with figures like 36. The linked post is the primary source for steps and outcomes.", "agent": "Gemini", "topic": "Media & Content", "source": "Blog", "url": "https://alici.ai/blog/gemini-omni-complete-guide", "prompt": "Creative task: edit existing video clips. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/edit-existing-video-clips.html" }, { "id": "edit-and-migrate-substack-posts", "title": "Edit and migrate Substack posts", "summary": "Case study takeaway: claude shows up in a write-up about edit and migrate Substack posts. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Productivity", "source": "Blog", "url": "https://priscasolutionsai.substack.com/p/i-walked-away-while-claude-edited", "prompt": "Help me edit and migrate Substack posts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/edit-and-migrate-substack-posts.html" }, { "id": "draft-personalized-job-outreach-emails-from-linkedin-leads", "title": "Draft personalized job outreach emails from LinkedIn leads", "summary": "A published walkthrough shows pratyush uploaded an Excel of LinkedIn leads plus his resume to Claude Cowork. The agent drafted one personalized email per role, matching the JD to the resume, and placed each draft into Gmail ready to send. Job outreach that had taken hours was completed in minutes.", "agent": "Claude Cowork", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/Pratyush2241/status/2106348278975705117", "prompt": "GTM task: draft personalized job outreach emails from LinkedIn leads. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/draft-personalized-job-outreach-emails-from-linkedin-leads.html" }, { "id": "draft-reddit-answers-to-reach-a-karma-goal", "title": "Draft Reddit answers to reach a karma goal", "summary": "Linked example of draft Reddit answers to reach a karma goal. The poster says Claude, running in Claude Code for a small company, was tasked with answering Reddit questions and tracking toward a 200-karma goal.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1x315wb/ai_agent_running_in_claude_code_day_15_i_hit_my", "prompt": "Help me draft Reddit answers to reach a karma goal. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/draft-reddit-answers-to-reach-a-karma-goal.html" }, { "id": "discover-room-temperature-magnetic-semiconductor-candidates", "title": "Discover room-temperature magnetic semiconductor candidates", "summary": "According to the write-up, the post's headline stated that two candidate room-temperature magnetic semiconductors were identified by powered by oxide 5.5 agents.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49970667", "prompt": "Help me discover room-temperature magnetic semiconductor candidates. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/discover-room-temperature-magnetic-semiconductor-candidates.html" }, { "id": "debloat-an-android-tv", "title": "Debloat an Android TV", "summary": "Real-world thread: as described in the source: the task of unplugging his Android TV was accomplished by Rakesh Prakash when he requested assistance from his Hermes agent.", "agent": "Hermes Agent", "topic": "Productivity", "source": "X", "url": "https://x.com/rakeshprakash09/status/2109827195472642538", "prompt": "Help me debloat an Android TV. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/debloat-an-android-tv.html" }, { "id": "cover-support-calls-24-7", "title": "Cover support calls 24/7", "summary": "Case study takeaway: Custom agent was pointed at cover support calls 24/7. robin Delta designed a voice agent who is available to answer support calls 24/7, escalate tier-1 issues, and book appointments.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/heyrobinai/status/2070150130423230953", "prompt": "Help me cover support calls 24/7. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/cover-support-calls-24-7.html" }, { "id": "control-your-mac-by-voice", "title": "Control your Mac by voice", "summary": "Case study takeaway: claude shows up in a write-up about control your Mac by voice. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50049588", "prompt": "Help me control your Mac by voice. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/control-your-mac-by-voice.html" }, { "id": "collect-monthly-invoices-and-email-them-to-an-accountant", "title": "Collect monthly invoices and email them to an accountant", "summary": "Custom agent covered collect monthly invoices and email them to an accountant. The poster made a Chrome extension called Severino for recurring vendor bills like AWS, Vercel, GitHub, Google Cloud, Twilio, and Slack.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/AccountingDepartment/comments/1vm8o9g/i_got_tired_of_manually_downloading_invoices_for", "prompt": "Go through my mail for this goal: collect monthly invoices and email them to an accountant. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/collect-monthly-invoices-and-email-them-to-an-accountant.html" }, { "id": "buy-headphones-during-a-sale", "title": "Buy headphones during a sale", "summary": "According to the write-up, the poster's headphones were purchased by an AI agent, and they also utilize a browser extension to purchase items for sales and receive price-reduction notifications.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1m5kc21", "prompt": "GTM task: buy headphones during a sale. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/buy-headphones-during-a-sale.html" }, { "id": "build-profit-loss-statements-for-rental-properties", "title": "Build profit/loss statements for rental properties", "summary": "According to the write-up, meta Muse received login access to Someone's property management software. The agent logged in on its own and generated a profit/loss statement for each rental property. It completed the statements for every rental.", "agent": "Meta Muse", "topic": "Productivity", "source": "X", "url": "https://x.com/AINewsPulse/status/2106492255800275388", "prompt": "Help me build profit/loss statements for rental properties. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-profit-loss-statements-for-rental-properties.html" }, { "id": "build-multiple-apps-in-a-week-on-claude-max", "title": "Build multiple apps in a week on Claude Max", "summary": "After switching from metered Cline to Claude Code on a fixed Claude Max plan, a developer felt free to experiment and built multiple apps from scratch in a week.", "agent": "Claude Code", "topic": "Business & Startups", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "Scaffold app idea end to end: repo structure, core screens, basic tests and a README. Prefer boring defaults. Stop when a local demo runs.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-multiple-apps-in-a-week-on-claude-max.html" }, { "id": "build-an-icloud-skill", "title": "Build an iCloud skill", "summary": "Documented elsewhere: the Muse agent was tasked with creating an iCloud feature by a user of a screen-reader, but it was hindered by accessibility issues in the text section and conversation navigation.", "agent": "Meta Muse", "topic": "Productivity", "source": "Blog", "url": "https://taylorarndt.substack.com/p/i-tried-metas-muse-agent-i-really", "prompt": "Help me build an iCloud skill. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-an-icloud-skill.html" }, { "id": "build-an-explorable-3d-starship", "title": "Build an explorable 3D starship", "summary": "Community report: custom agent shows up in a write-up about build an explorable 3D starship, with figures like 3. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50015025", "prompt": "Creative task: build an explorable 3D starship. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-an-explorable-3d-starship.html" }, { "id": "build-a-multilingual-typing-app-for-language-learning", "title": "Build a multilingual typing app for language learning", "summary": "A published walkthrough shows lingoType, a typing app for learning languages, was created as a result of a buildathon participant's use of Replit Agent.", "agent": "Replit Agent", "topic": "Productivity", "source": "X", "url": "https://x.com/yuria_invest/status/2050891442357452991", "prompt": "Help me build a multilingual typing app for language learning. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-a-multilingual-typing-app-for-language-learning.html" }, { "id": "build-a-full-ad-campaign-from-a-client-x27-s-website", "title": "Build a full ad campaign from a client's website", "summary": "Documented elsewhere: custom agent shows up in a write-up about build a full ad campaign from a client's website. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/chesny/status/2073477165857886271", "prompt": "Help me build a full ad campaign from a client's website. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-a-full-ad-campaign-from-a-client-x27-s-website.html" }, { "id": "build-a-buy-order-imbalance-scanner", "title": "Build a buy-order imbalance scanner", "summary": "From the linked report, a representative of Replit created a functional buy order imbalance scanner powered by demo credits, as stated by the agent.", "agent": "Replit Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1fahuge/buyer_beware_replits_ai_agent_review", "prompt": "Help me build a buy-order imbalance scanner. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-a-buy-order-imbalance-scanner.html" }, { "id": "build-a-browser-game-and-train-an-agent-to-play-it", "title": "Build a browser game and train an agent to play it", "summary": "One practitioner notes that someone prompted Grok to create the Roofline browser game. Grok afterward trained a PPO agent to interact directly with the live page at roof.grok.me. The best recorded run reached 39,359 score, 4,924 meters, and combo 117.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/tetsuoai/status/2094749744480571421", "prompt": "Help me build a browser game and train an agent to play it. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-a-browser-game-and-train-an-agent-to-play-it.html" }, { "id": "build-a-rust-game-engine", "title": "Build a Rust game engine", "summary": "Documented elsewhere: grok Bot shows up in a write-up about build a Rust game engine. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/OnXStephen/status/2109030568000102464", "prompt": "Help me build a Rust game engine. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-a-rust-game-engine.html" }, { "id": "build-godot-games", "title": "Build Godot games", "summary": "Community report: claude Cowork shows up in a write-up about build Godot games. The linked post is the primary source for steps and outcomes.", "agent": "Claude Cowork", "topic": "Media & Content", "source": "GitHub", "url": "https://github.com/Freakling/Claude4Godot", "prompt": "Creative task: build Godot games. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/build-godot-games.html" }, { "id": "brainstorm-domain-names-and-check-availability", "title": "Brainstorm domain names and check availability", "summary": "A founder describes a project to Claude Code, which proposes creative names across TLDs and checks which ones are free to register.", "agent": "Claude Code", "topic": "Business & Startups", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Describe this project in one paragraph, then propose 20 creative domain names across .com, .io and .dev. Check which are available and rank your top five with reasons.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/brainstorm-domain-names-and-check-availability.html" }, { "id": "automate-simple-discord-tasks-and-tutoring", "title": "Automate simple Discord tasks and tutoring", "summary": "According to the write-up, hermes Agent covered automate simple Discord tasks and tutoring. employs Hermes Agent as a private tutor and to automate straightforward tasks on Discord.", "agent": "Hermes Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/DeepSeek/comments/1u3jlv6/how_do_you_personally_use_deepseek", "prompt": "Help me automate simple Discord tasks and tutoring. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/automate-simple-discord-tasks-and-tutoring.html" }, { "id": "audit-ad-accounts-across-six-platforms", "title": "Audit ad accounts across six platforms", "summary": "Claude Code covered audit ad accounts across six platforms. The Claude Ads skill is run via one command that launches six parallel subagents.", "agent": "Claude Code", "topic": "Productivity", "source": "X", "url": "https://x.com/ihteshamali/status/2042392207425225067", "prompt": "Help me audit ad accounts across six platforms. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/audit-ad-accounts-across-six-platforms.html" }, { "id": "attempt-to-build-a-navigation-app-did-not-finish", "title": "Attempt to build a navigation app (did not finish)", "summary": "Linked example of attempt to build a navigation app (did not finish). A commenter described powered by Manus on their first day to build a navigation app with live maps, lane guidance, and voice directions.", "agent": "Manus", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ManusOfficial/comments/1px91jh/a_word_of_caution_before_subscribing_to_manus_for", "prompt": "Help me attempt to build a navigation app (did not finish). Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/attempt-to-build-a-navigation-app-did-not-finish.html" }, { "id": "a-team-of-role-play-agents-running-a-side-project", "title": "A team of role-play agents running a side project", "summary": "Fourteen persona agents in a bash loop with Claude Code plan, build and ship artifacts, with a critic agent running pre-mortems on ideas.", "agent": "Claude Code", "topic": "Business & Startups", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47281538", "prompt": "Act as a critic. Before we commit to this plan, run a pre-mortem: list the five most likely reasons it fails, how we'd notice early, and whether we should proceed.", "added": "2026-10-15", "interest": 40, "page": "https://agentsightings.com/case/a-team-of-role-play-agents-running-a-side-project.html" }, { "id": "triage-inbox-and-prep-meetings-with-a-failed-attempt", "title": "Triage inbox and prep meetings (with a failed attempt)", "summary": "As described in the source, hack'celeration's reviewer tested Lindy, a no-code agent builder, on Gmail, Google Calendar and HubSpot. He described the work in plain English or started from a template, then let agents triage email, draft replies, write meeting prep briefs and update the CRM. A template meeting-notes agent went live inside 15 minutes, and the review scores Lindy 3.", "agent": "Lindy", "topic": "Email & Inbox", "source": "Blog", "url": "https://hackceleration.com/labs/review/lindy", "prompt": "Go through my mail for this goal: triage inbox and prep meetings (with a failed attempt). Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/triage-inbox-and-prep-meetings-with-a-failed-attempt.html" }, { "id": "track-competitor-prices-weekly-across-five-sites", "title": "Track competitor prices weekly across five sites", "summary": "Linked example of track competitor prices weekly across five sites. User gives QwenWork the one-time instruction to check five brand sites for price changes every Monday at 9 AM and send a report.", "agent": "Custom agent", "topic": "Design & Creative", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1sxjyws/realtime_competitor_price_tracking_autopurchasing", "prompt": "Design task: track competitor prices weekly across five sites. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/track-competitor-prices-weekly-across-five-sites.html" }, { "id": "track-competitor-prices-and-contacts-into-google-sheets", "title": "Track competitor prices and contacts into Google Sheets", "summary": "As described in the source, assembled a scraper that keeps watch on competitor websites hourly and tracks price changes plus pulls product data automatically. Claude AI pulls contact info, pricing, and company details straight into Google Sheets. Competitor research now takes 2 minutes instead of 10-15 hours monthly.", "agent": "Claude", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1veptlq/how_are_you_using_claude_for_marketing", "prompt": "Research brief: track competitor prices and contacts into Google Sheets. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/track-competitor-prices-and-contacts-into-google-sheets.html" }, { "id": "summarize-reddit-threads-before-writing-code", "title": "Summarize Reddit threads before writing code", "summary": "According to the write-up, the poster assembled a Reddit MCP server, adds it to Claude Code with one command, and uses it as pre-coding research instead of browsing manually. Claude queries Reddit through five focused tools that return structured posts, comments, scores, and timestamps with caching; the poster prompts it to search specific subreddits, summarize roughly 30 threads, and surface long-term library issues, debugging fixes, competitor complaints, and weekly trends. They say the tool had reached 470 GitHub stars and 76K downloads, and that Claude can summarize about 30 threads in around 10 seconds, saving an hour of scrolling.", "agent": "Claude Code", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1rwsiyf/i_use_claude_code_to_research_reddit_before", "prompt": "Research brief: summarize Reddit threads before writing code. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/summarize-reddit-threads-before-writing-code.html" }, { "id": "research-stock-positions-as-an-ai-analyst", "title": "Research stock positions as an AI analyst", "summary": "Observed in the wild: an anonymous operator gave a Claude Code agent (Opus 4.6) a one-line instruction to beat the S&P 500 on a $50,000 real-money account. The agent produces research on about 15 positions plus a candidate list, covering news, bull and bear cases and scenarios, twice a week. The operator reports +19.", "agent": "Claude Code", "topic": "Research & Data", "source": "Blog", "url": "https://explainx.ai/blog/claude-portfolio-autopilot-ai-trading-experiment-august-2026", "prompt": "Research brief: research stock positions as an AI analyst. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/research-stock-positions-as-an-ai-analyst.html" }, { "id": "draft-and-schedule-a-weekly-newsletter", "title": "Draft and schedule a weekly newsletter", "summary": "Observed in the wild: sid wrote a Claude Code skill, a markdown file, with a Kit v4 API key kept in .env. On /newsletter it reads the site's content index for posts from the last 7 days and sketches a short email powered by his voice rules. The whole run takes about two minutes, down from 30+ minutes by hand.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Blog", "url": "https://sidbharath.com/blog/automate-email-newsletter-claude-code/", "prompt": "Go through my mail for this goal: draft and schedule a weekly newsletter. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/draft-and-schedule-a-weekly-newsletter.html" }, { "id": "collate-who-data-into-a-multi-tab-spreadsheet", "title": "Collate WHO data into a multi-tab spreadsheet", "summary": "From the linked report, in ChatGPT Agent mode, the testers gave a single prompt asking it to retrieve the most recent publicly available World Health Organisation data. The agent navigated the WHO site by itself, pulled out the relevant figures and arranged them into a multi-tab spreadsheet. The source says the agent produced a clean multi-tab spreadsheet.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Blog", "url": "https://timeundertension.substack.com/p/chatgpt-agents-are-here-we-put-them", "prompt": "Help me collate WHO data into a multi-tab spreadsheet. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/collate-who-data-into-a-multi-tab-spreadsheet.html" }, { "id": "build-a-paid-ad-campaign-from-scraped-brand-and-competitor-data", "title": "Build a paid ad campaign from scraped brand and competitor data", "summary": "From the linked report, custom agent shows up in a write-up about build a paid ad campaign from scraped brand and competitor data. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Design & Creative", "source": "X", "url": "https://x.com/echulshin/status/2101155616387727504", "prompt": "Design task: build a paid ad campaign from scraped brand and competitor data. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/build-a-paid-ad-campaign-from-scraped-brand-and-competitor-data.html" }, { "id": "build-a-bare-bones-windows-vnc-client-from-an-email-brief", "title": "Build a bare-bones Windows VNC client from an email brief", "summary": "Real-world thread: the builder emailed Claude a brief asking for a bare-bones x64 Windows 10 VNC viewer. It would connect only to localhost:5921 through an SSH tunnel, show only the remote cursor, and run at max quality over gigabit LAN. Claude kept producing broken builds, Leaned on up the whole 20x Max weekly limit, and was still delivering broken code after the reset three days later.", "agent": "Claude", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49244479", "prompt": "Go through my mail for this goal: build a bare-bones Windows VNC client from an email brief. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/build-a-bare-bones-windows-vnc-client-from-an-email-brief.html" }, { "id": "automate-saas-bookkeeping-and-reconciliation-in-zoho-books", "title": "Automate SaaS bookkeeping and reconciliation in Zoho Books", "summary": "From the linked report, the founder connected Hermes Agent to Gmail, Zoho Books, Aspire bank, Stripe and Telegram, and uploaded a 72-account chart of accounts. The agent wrote its own Python scripts against the official APIs, with no MCP servers. Setup took about 6–8 hours.", "agent": "Hermes Agent", "topic": "Finance", "source": "Blog", "url": "https://satvasolutions.com/blog/how-we-automated-accounting-ai-agent", "prompt": "Finance task: automate SaaS bookkeeping and reconciliation in Zoho Books. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 39, "page": "https://agentsightings.com/case/automate-saas-bookkeeping-and-reconciliation-in-zoho-books.html" }, { "id": "write-essays-with-research-and-section-feedback", "title": "Write essays with research and section feedback", "summary": "Teresa Torres drafts outlines with Claude Code in VS Code, asks it to improve hooks, add cited research, and review each section as she writes.", "agent": "Claude Code", "topic": "Research & Data", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Help me outline this essay. Strengthen the hook, research supporting points with citations, then review each section I paste back for clarity and evidence without rewriting my voice.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/write-essays-with-research-and-section-feedback.html" }, { "id": "weekly-journal-vs-commits-coo-review", "title": "Weekly journal-vs-commits COO review", "summary": "A builder runs a slash command that compares journal entries to git commits for the week, spots gaps between intent and action, and suggests system fixes.", "agent": "Claude Code", "topic": "Productivity", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Compare my journal entries and git commits from the last 7 days. Spot gaps between what I said I would do and what I shipped, then suggest three concrete system improvements.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/weekly-journal-vs-commits-coo-review.html" }, { "id": "use-a-persistent-assistant-for-student-research-and-daily-tasks", "title": "Use a persistent assistant for student research and daily tasks", "summary": "Case study takeaway: dots shows up in a write-up about use a persistent assistant for student research and daily tasks. The linked post is the primary source for steps and outcomes.", "agent": "Dots", "topic": "Research & Data", "source": "X", "url": "https://x.com/deepak_gathpa/status/2106898209347924147", "prompt": "Research brief: use a persistent assistant for student research and daily tasks. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/use-a-persistent-assistant-for-student-research-and-daily-tasks.html" }, { "id": "turn-spoken-answers-into-a-todoist-task-list", "title": "Turn spoken answers into a Todoist task list", "summary": "Linked example of turn spoken answers into a Todoist task list. The poster assembled this in Home Assistant: Alexa asks follow-up questions through Alexa Actions, then the spoken replies are sent to Home Assistant’s openai conversation.process service so ChatGPT turns the free-form answer into a bracketed list like [item1,item2,...].", "agent": "Alexa+", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/homeassistant/comments/1g80kdw/alexa_todoist_chatgpt", "prompt": "Automation design: turn spoken answers into a Todoist task list. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/turn-spoken-answers-into-a-todoist-task-list.html" }, { "id": "screen-research-papers-against-criteria", "title": "Screen research papers against criteria", "summary": "Linked example of screen research papers against criteria. User installs Codex app, opens a project folder containing PDFs or CSVs, and creates or lets Codex generate an AGENTS.md file with role, standards, and task instructions.", "agent": "Codex", "topic": "Research & Data", "source": "X", "url": "https://x.com/MushtaqBilalPhD/article/2054565093430493609", "prompt": "Research brief: screen research papers against criteria. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/screen-research-papers-against-criteria.html" }, { "id": "run-ten-business-tasks-through-an-always-on-agent", "title": "Run ten business tasks through an always-on agent", "summary": "Case study takeaway: diana set up a dot named Sparky on ChatGPT Pro. She connected Gmail, Calendar, Drive, Sheets, GitHub, Slack and ChatGPT Sites, and left the default rules unchanged. Measured task average was 8.", "agent": "Dots", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.aiagentslibrary.com/blog/openai-dots-review/", "prompt": "Go through my mail for this goal: run ten business tasks through an always-on agent. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-ten-business-tasks-through-an-always-on-agent.html" }, { "id": "run-systematic-literature-reviews", "title": "Run systematic literature reviews", "summary": "Observed in the wild: Custom agent was pointed at run systematic literature reviews. suggests a tool for research focused on systematic look over, note-taking, and building a research project over the .", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/biotech/comments/1m1fx01/ai_agent_for_literature_research", "prompt": "Research brief: run systematic literature reviews. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-systematic-literature-reviews.html" }, { "id": "run-research-workflows", "title": "Run research workflows", "summary": "As described in the source, grok Bot shows up in a write-up about run research workflows, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Research & Data", "source": "X", "url": "https://x.com/0xMorlex/status/2099506270889775592", "prompt": "Research brief: run research workflows. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-research-workflows.html" }, { "id": "run-persistent-financial-research", "title": "Run persistent financial research", "summary": "One practitioner notes that claude Code shows up in a write-up about run persistent financial research. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47766370", "prompt": "Research brief: run persistent financial research. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-persistent-financial-research.html" }, { "id": "run-business-development-and-sourcing-bots-on-email-and-teams", "title": "Run business development and sourcing bots on email and Teams", "summary": "Documented elsewhere: from the linked report: has two BD agents and one sourcing agent running on Grok Bot accounts associated with Microsoft email and Teams accounts.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1vob5q2/grok_bot", "prompt": "Go through my mail for this goal: run business development and sourcing bots on email and Teams. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-business-development-and-sourcing-bots-on-email-and-teams.html" }, { "id": "run-business-whatsapp-customer-messages", "title": "Run business WhatsApp customer messages", "summary": "From the linked report, and responding to messages through WhatsApp, with an n8n agent is in charge of handling customer WhatsApp messages and conducting searches.", "agent": "n8n", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/aiautomationexp/status/2110035889871257677", "prompt": "Go through my mail for this goal: run business WhatsApp customer messages. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/run-business-whatsapp-customer-messages.html" }, { "id": "resolve-a-slack-reported-issue", "title": "Resolve a Slack-reported issue", "summary": "A published walkthrough shows in approximately 40 minutes, a Codex agent resolved the issue and an ops agent confirmed the solution in Slack.", "agent": "Codex", "topic": "Productivity", "source": "X", "url": "https://x.com/wesleymagness/status/2080314934601433570", "prompt": "Help me resolve a Slack-reported issue. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/resolve-a-slack-reported-issue.html" }, { "id": "research-calendar-guests-and-send-a-slack-briefing", "title": "Research calendar guests and send a Slack briefing", "summary": "Linked example of research calendar guests and send a Slack briefing. The agent is assembled in Zapier with a 6 AM daily schedule trigger and three tools: Google Calendar Find Event, Slack Send Channel Message, and the built-in Web Search.", "agent": "Zapier Agents", "topic": "Research & Data", "source": "X", "url": "https://x.com/wadefoster/status/1980684427878428975", "prompt": "Research brief: research calendar guests and send a Slack briefing. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/research-calendar-guests-and-send-a-slack-briefing.html" }, { "id": "research-and-draft-a-social-science-paper", "title": "Research and draft a social science paper", "summary": "Observed in the wild: chatGPT Agent shows up in a write-up about research and draft a social science paper. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1u86hzc/chatgpt_as_researchacademic_assistant_my", "prompt": "Research brief: research and draft a social science paper. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/research-and-draft-a-social-science-paper.html" }, { "id": "research-and-download-scientific-papers", "title": "Research and download scientific papers", "summary": "According to the write-up, custom agent shows up in a write-up about research and download scientific papers. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/Qwen_AI/comments/1uqtmh0/what_do_you_actually_use_browser_agents_for", "prompt": "Research brief: research and download scientific papers. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/research-and-download-scientific-papers.html" }, { "id": "research-us-stablecoin-adoption", "title": "Research US stablecoin adoption", "summary": "One practitioner notes that following one approval step, a Manus agent connected to Heurist's mesh completed a two-minute investigation on US stablecoin adoption in 2026.", "agent": "Manus", "topic": "Research & Data", "source": "X", "url": "https://x.com/heurist_ai/status/2031747153161548199", "prompt": "Research brief: research US stablecoin adoption. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/research-us-stablecoin-adoption.html" }, { "id": "research-reddit-customer-pain-points", "title": "Research Reddit customer pain points", "summary": "Observed in the wild: codex shows up in a write-up about research Reddit customer pain points. The linked post is the primary source for steps and outcomes.", "agent": "Codex", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/AgentsOfAI/comments/1vjjkd6/i_replaced_a_fairly_complex_reddit_research_agent", "prompt": "Research brief: research Reddit customer pain points. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/research-reddit-customer-pain-points.html" }, { "id": "rebuild-a-math-curriculum-into-a-one-year-plan", "title": "Rebuild a math curriculum into a one-year plan", "summary": "Real-world thread: claude Code shows up in a write-up about rebuild a math curriculum into a one-year plan. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Research & Data", "source": "X", "url": "https://x.com/JonHegreness_AZ/status/2106046624178872563", "prompt": "Research brief: rebuild a math curriculum into a one-year plan. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/rebuild-a-math-curriculum-into-a-one-year-plan.html" }, { "id": "produce-cited-research-briefs", "title": "Produce cited research briefs", "summary": "Real-world thread: custom agent shows up in a write-up about produce cited research briefs. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/aigleeson/status/2041073339616387468", "prompt": "Research brief: produce cited research briefs. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/produce-cited-research-briefs.html" }, { "id": "manage-calendar-and-email", "title": "Manage calendar and email", "summary": "From the linked report, custom agent shows up in a write-up about manage calendar and email. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1sle6ui/i_gave_an_ai_agent_acess_to_my_calendar_and_email", "prompt": "Go through my mail for this goal: manage calendar and email. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/manage-calendar-and-email.html" }, { "id": "let-agents-build-recipe-viewer-urls", "title": "Let agents build recipe viewer URLs", "summary": "Case study takeaway: the builder assembled a recipe viewer at keep.recipes where the recipe lives in the URL. They wrote a skill file and docs that teach agents how to construct those URLs. The builder reports it works pretty well, covering in permission-limited agents such as ChatGPT web.", "agent": "ChatGPT", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50009060", "prompt": "Help me let agents build recipe viewer URLs. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/let-agents-build-recipe-viewer-urls.html" }, { "id": "investigate-market-moves-and-alerts", "title": "Investigate market moves and alerts", "summary": "Case study takeaway: claude shows up in a write-up about investigate market moves and alerts. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49979793", "prompt": "Research brief: investigate market moves and alerts. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/investigate-market-moves-and-alerts.html" }, { "id": "draft-personalized-outbound-recaps-and-forecasts-for-sales", "title": "Draft personalized outbound, recaps and forecasts for sales", "summary": "From the linked report, chatGTM sits on top of Salesforce, Gong, the data warehouse, LinkedIn and other sources, and pulls context live rather than from a stored repo. Each morning it sketches about 25 signal-based outbound messages, each with a landing page matched to the contact's stack and role. A pilot group of 8 SDRs booked triple the qualified meetings, with the top two at 4x.", "agent": "Cursor", "topic": "Sales & Marketing", "source": "Blog", "url": "https://www.thesignal.club/p/chatgtm", "prompt": "GTM task: draft personalized outbound, recaps and forecasts for sales. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/draft-personalized-outbound-recaps-and-forecasts-for-sales.html" }, { "id": "draft-email-replies-and-linkedin-posts", "title": "Draft email replies and LinkedIn posts", "summary": "From the linked report, n8n shows up in a write-up about draft email replies and LinkedIn posts, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Email & Inbox", "source": "Blog", "url": "https://learninwithak.substack.com/p/lear-n8n-automation-in-few-steps", "prompt": "Go through my mail for this goal: draft email replies and LinkedIn posts. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/draft-email-replies-and-linkedin-posts.html" }, { "id": "do-equity-research", "title": "Do equity research", "summary": "Real-world thread: a non-engineer uses Claude Code for equity research and keeps a folder of plain-text files with Obsidian management for his research.", "agent": "Claude Code", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/AIportfolio/comments/1uvbp7o/how_i_use_claude_code_for_equity_research_i_do", "prompt": "Research brief: do equity research. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/do-equity-research.html" }, { "id": "delegate-tab-juggling-work-to-chatgpt-agent-x27-s-virtual-computer", "title": "Delegate tab-juggling work to ChatGPT Agent's virtual computer", "summary": "Copy-paste ping-pong across browser tabs was the pain. After seven days of experiments, the author left that busywork on ChatGPT Agent’s remote desktop and came back to completed tasks.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1mjl2ef", "prompt": "Help me delegate tab-juggling work to ChatGPT Agent's virtual computer. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/delegate-tab-juggling-work-to-chatgpt-agent-x27-s-virtual-computer.html" }, { "id": "compile-genealogy-research-into-a-spreadsheet-and-plan", "title": "Compile genealogy research into a spreadsheet and plan", "summary": "Forum aside: ChatGPT had already spun up her genealogy sheet; the tip was to switch into Agent mode when it’s time to wrangle findings into a clean plan. Success metrics weren’t posted.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://denyseallen.substack.com/p/ai-genealogy-tools-comparison/comments", "prompt": "Research brief: compile genealogy research into a spreadsheet and plan. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/compile-genealogy-research-into-a-spreadsheet-and-plan.html" }, { "id": "compile-deductions-and-schedule-c", "title": "Compile deductions and Schedule C", "summary": "A published walkthrough shows from the linked report: claude Code compiled a Schedule C that included itemized deductions and charitable contributions from sheets, emails, and statements, although some of the deductions remained manual.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Blog", "url": "https://mattpaige68.substack.com/p/i-used-claude-code-to-file-my-taxes", "prompt": "Go through my mail for this goal: compile deductions and Schedule C. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/compile-deductions-and-schedule-c.html" }, { "id": "call-and-email-leads", "title": "Call and email leads", "summary": "Community report: custom agent shows up in a write-up about call and email leads. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/marioleads/status/2105643962975338850", "prompt": "Go through my mail for this goal: call and email leads. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/call-and-email-leads.html" }, { "id": "build-retro-games", "title": "Build retro games", "summary": "One practitioner notes that from the linked report: using pixel art assets and a spec drafted via Claude's question tool, following builds games like a space shooter and an animal hospital game with his 7-year-old.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://creatoreconomy.so/p/build-a-retro-game-with-claude-code-in-20-min", "prompt": "Notes task: build retro games. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/build-retro-games.html" }, { "id": "build-presentations-and-spreadsheets-from-web-research", "title": "Build presentations and spreadsheets from web research", "summary": "A published walkthrough shows daria Cupareanu Leaned on ChatGPT Agent Mode for three tasks. It assembled an AI-in-education deck from one near-bare prompt, then added her logo and brand colors. The deck was functional but not award-winning.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://aiblewmymind.substack.com/p/i-tested-chatgpt-agent-on-real-work", "prompt": "Research brief: build presentations and spreadsheets from web research. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/build-presentations-and-spreadsheets-from-web-research.html" }, { "id": "build-an-email-inbox-app-for-the-bot-x27-s-address", "title": "Build an email inbox app for the bot's address", "summary": "From the linked report, grok Bot shows up in a write-up about build an email inbox app for the bot's address, with figures like 23. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1x2tf77/i_made_a_grok_bot_template_that_builds_you_an", "prompt": "Go through my mail for this goal: build an email inbox app for the bot's address. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/build-an-email-inbox-app-for-the-bot-x27-s-address.html" }, { "id": "build-a-project-management-tool", "title": "Build a project management tool", "summary": "One practitioner notes that cursor covered build a project management tool. from the linked report: powered by a Cursor agent for 24 hours, developed a project management tool that is fully functional but not yet ready for production.", "agent": "Cursor", "topic": "Productivity", "source": "X", "url": "https://x.com/Abhinavstwt/status/2026380847331553350", "prompt": "Help me build a project management tool. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/build-a-project-management-tool.html" }, { "id": "build-a-mobile-app-turning-photos-and-voice-into-reminders", "title": "Build a mobile app turning photos and voice into reminders", "summary": "Observed in the wild: in about 45 days powered by Replit, with put together Loopi and an app that turns photos.", "agent": "Replit Agent", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1sa3cnw/my_first_mobile_app_took_45_days_replit_ai_agents", "prompt": "Notes task: build a mobile app turning photos and voice into reminders. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/build-a-mobile-app-turning-photos-and-voice-into-reminders.html" }, { "id": "book-a-dentist-appointment-agent-to-agent", "title": "Book a dentist appointment agent-to-agent", "summary": "From the linked report, someone told their AI agent to book a dentist appointment. The dentist's agent shifted the slot 30 minutes; Someone's agent rejected that and offered three other times. The agents moved into arbitration over the fee and timing.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/rish_neynar/status/2078169113545887878", "prompt": "Help me book a dentist appointment agent-to-agent. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/book-a-dentist-appointment-agent-to-agent.html" }, { "id": "answer-business-phone-calls", "title": "Answer business phone calls", "summary": "From the linked report, custom agent shows up in a write-up about answer business phone calls. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/vibegoat", "prompt": "Go through my mail for this goal: answer business phone calls. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 38, "page": "https://agentsightings.com/case/answer-business-phone-calls.html" }, { "id": "write-better-css", "title": "Write better CSS", "summary": "From the linked report, claude Code shows up in a write-up about write better CSS. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Design & Creative", "source": "GitHub", "url": "https://github.com/stolinski/css-mcp", "prompt": "Design task: write better CSS. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/write-better-css.html" }, { "id": "write-meta-campaign-copy-as-a-senior-copywriter", "title": "Write Meta campaign copy as a senior copywriter", "summary": "From the linked report, the poster gave Manus a single prompt to act as a senior direct-response copywriter for a fictional Meta campaign for a 12-week Python bootcamp, with a target audience, lead goal, and three required ad angles. Manus returned three Facebook ad variations with headlines, primary text, a CTA, and visual creative suggestions; the person’s role was just to frame the brief and judge the output from the generated example shown. The post says the copy was generated instantly, and The builder thought the pain-point ad was genuinely impressive because it matched Meta ad structure and added creative direction.", "agent": "Manus", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ManusOfficial/comments/1q0w9ii/i_used_manus_to_act_as_a_senior_copywriter_for_a", "prompt": "Help me write Meta campaign copy as a senior copywriter. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/write-meta-campaign-copy-as-a-senior-copywriter.html" }, { "id": "turn-lead-csvs-and-sales-data-into-dashboards", "title": "Turn lead CSVs and sales data into dashboards", "summary": "Real-world thread: the reviewer ran Manus for 30 days on the $20/month Standard plan and gave it raw coffee shop sales CSVs. It spun up subagents that wrote Python scripts to analyze the numbers and build charts. Someone review says the lead CSV became a clean dashboard in about 20 minutes.", "agent": "Manus", "topic": "Sales & Marketing", "source": "Blog", "url": "https://trickle.so/blog/manus-ai-review", "prompt": "GTM task: turn lead CSVs and sales data into dashboards. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/turn-lead-csvs-and-sales-data-into-dashboards.html" }, { "id": "test-local-web-apps-and-fix-errors-in-one-session", "title": "Test local web apps and fix errors in one session", "summary": "Case study takeaway: the Claude in Chrome extension is connected to Claude Code with `claude --chrome` or `/chrome`. It shares the developer's real Chrome session, covering logins, and new domains need approval once. The filter example took three iterations with no browser work from the developers.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1pthd5z/spent_this_weekend_with_claude_code_chrome", "prompt": "Help me test local web apps and fix errors in one session. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/test-local-web-apps-and-fix-errors-in-one-session.html" }, { "id": "test-ai-annotations-on-student-problem-sets", "title": "Test AI annotations on student problem sets", "summary": "A published walkthrough shows chemistry professor Paul Robustelli made a project called \"PS3 Grading\" in Dartmouth's Claude enterprise portal. He uploaded 11 students' problem sets from his CHEM 76 class and ran them through Claude. The project was visible to everyone in the Dartmouth Claude group, with students' names and work exposed.", "agent": "Claude", "topic": "Productivity", "source": "Blog", "url": "https://www.thedartmouth.com/article/2026/05/klee-claude-prof", "prompt": "Help me test AI annotations on student problem sets. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/test-ai-annotations-on-student-problem-sets.html" }, { "id": "speed-up-rust-code-by-having-agents-iteratively-optimize-it", "title": "Speed up Rust code by having agents iteratively optimize it", "summary": "Documented elsewhere: max Woolf had agents write Rust crates from scratch (UMAP first) with criterion benchmarks. He prompted them to record a baseline, then iterate until every benchmark ran at least 1.2x faster, with no unsafe code and no editing the benchmarks. Each new model gave a cumulative 1.", "agent": "Make", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49803085", "prompt": "Help me speed up Rust code by having agents iteratively optimize it. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/speed-up-rust-code-by-having-agents-iteratively-optimize-it.html" }, { "id": "script-shorts-post-x-threads-and-repurpose-content", "title": "Script Shorts, post X threads and repurpose content", "summary": "As described in the source, assembled one agent on CreaoAI via a prompt that takes one long-form idea and produces YouTube Shorts scripts, X threads, and LinkedIn posts automatically. The agent scripts the Shorts, posts the threads, and covers all repurposing. Creator reports no need to touch a content calendar for three weeks.", "agent": "Custom agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/Sonofpeace0001/status/2088180602872758345", "prompt": "Creative task: script Shorts, post X threads and repurpose content. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/script-shorts-post-x-threads-and-repurpose-content.html" }, { "id": "save-and-search-links-via-a-telegram-second-brain", "title": "Save and search links via a Telegram second brain", "summary": "Documented elsewhere: A Telegram AI agent sorts each message: a URL is saved, a question is searched, anything else gets a short how-to reply. Saving goes through a webhook that normalises the URL, reads the page with Jina Reader, and has an AI librarian write a summary and reuse existing categories. The builder describes the workflow as working: re-sent links update the existing card instead of duplicating, and unreadable pages are not filed.", "agent": "n8n", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://community.n8n.io/t/second-brain-on-telegram-save-and-search-your-links-google-sheets-supabase-rag/304330", "prompt": "Notes task: save and search links via a Telegram second brain. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/save-and-search-links-via-a-telegram-second-brain.html" }, { "id": "run-work-scripts-in-cowork-on-staged-documents", "title": "Run work scripts in Cowork on staged documents", "summary": "Case study takeaway: a commenter says they use Cowork with a headless machine dedicated to Claude, then let it run the work scripts and programs they need by cloning the documents into Cowork’s cloud session and staging them there. They describe steering that setup remotely from their phone, rather than keeping Claude running directly on the machine. They say the setup has been seamless for extensive use and that they do not notice a meaningful difference from local mode.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/claude/comments/1wtlbfj/claude_cowork_will_no_longer_work_locally", "prompt": "Help me run work scripts in Cowork on staged documents. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/run-work-scripts-in-cowork-on-staged-documents.html" }, { "id": "run-an-seo-research-agent-from-telegram", "title": "Run an SEO research agent from Telegram", "summary": "From the linked report, dheeraj Sharma linked Manus to Telegram by scanning a QR code. He uploaded the three context files he already Leaned on in Claude Code, then sent one prompt asking for an SEO knowledge base and a keyword and content brief for a road-trip topic. The brief took about 5 minutes and 148 credits, was rated 4/5, and cited 9 sources.", "agent": "Manus", "topic": "Sales & Marketing", "source": "Blog", "url": "https://aimaker.substack.com/p/manus-claude-code-agents-review", "prompt": "GTM task: run an SEO research agent from Telegram. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/run-an-seo-research-agent-from-telegram.html" }, { "id": "record-how-you-work-then-automate-the-repetitive-parts", "title": "Record how you work, then automate the repetitive parts", "summary": "Documented elsewhere: screenpipe runs in the background and captures a screenshot plus the OS accessibility tree whenever something meaningful happens, such as an app switch, click, or typing pause. It falls back to OCR when needed, and transcribes audio locally. The source gives no results or measurements for these automations, only example prompts.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49024620", "prompt": "Help me record how you work, then automate the repetitive parts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/record-how-you-work-then-automate-the-repetitive-parts.html" }, { "id": "play-pok-mon-silver-on-an-emulator-via-computer-use", "title": "Play Pokémon Silver on an emulator via Computer Use", "summary": "A published walkthrough shows someone ran Pokémon Silver in an emulator and let ChatGPT, which they call Lyric, control it through Computer Use. They played alongside it instead of having it only give advice. It worked well enough to start the game and pick a starter.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Blog", "url": "https://community.openai.com/t/let-chatgpt-play-games-with-users-through-computer-use/1401100", "prompt": "Help me play Pokémon Silver on an emulator via Computer Use. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/play-pok-mon-silver-on-an-emulator-via-computer-use.html" }, { "id": "plan-meals-and-track-symptoms", "title": "Plan meals and track symptoms", "summary": "According to the write-up, claude Code shows up in a write-up about plan meals and track symptoms. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1q4mttu/how_im_using_claude_code_for_meal_planning_and", "prompt": "In this repo, plan meals and track symptoms. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/plan-meals-and-track-symptoms.html" }, { "id": "orchestrate-academic-research-and-writing-workflows", "title": "Orchestrate academic research and writing workflows", "summary": "Case study takeaway: the thread describes people powered by Claude Code less as a software engineer and more as an orchestrator for research work. One researcher mapped agent roles like PI, operations, interns, grad students, programmer, and QA/fact-checker; another said they assembled a similar lab scaffold on Dust with defined roles, while a commenter used Claude Code directly in VS Code to write a master's thesis in LaTeX or Markdown instead of Google Docs. People in the thread report it works well for structuring research collaboration and speeds up writing, but they also say current tools fight the workflow: model availability changed on Dust, Claude’s context compaction hurt long-form reasoning, other platforms had weak document management, and manual data input remained a problem.", "agent": "Claude Code", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qas3bd/using_claude_code_for_academic_research_at_scale", "prompt": "Research brief: orchestrate academic research and writing workflows. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/orchestrate-academic-research-and-writing-workflows.html" }, { "id": "monitor-defi-positions-and-alert-on-risky-pools", "title": "Monitor DeFi positions and alert on risky pools", "summary": "Observed in the wild: agents received access to Someone's full financial data across 37 chains and traditional accounts. They monitored spending and positions 24/7, with one agent dedicated to tracking DeFi risks and surfacing issues proactively. The alert identified a no longer remembered risky liquidity pool and prevented potential losses.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/Alok7765/status/2004843755682316767", "prompt": "Help me monitor DeFi positions and alert on risky pools. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/monitor-defi-positions-and-alert-on-risky-pools.html" }, { "id": "migrate-freshbooks-account-data-to-google-sheets", "title": "Migrate FreshBooks account data to Google Sheets", "summary": "As described in the source, a commenter said they used Comet to move five years of account data from FreshBooks into Google Sheets because FreshBooks’ exports were inadequate. They said Comet’s AI assistant copied the data and verified it on its own while they worked on other tasks, and they also used it to navigate support on complex sites they did not know well. They described it as very helpful for people who live and work online.", "agent": "Perplexity Comet", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/perplexity_ai/comments/1r8wiuk/guyss", "prompt": "Help me migrate FreshBooks account data to Google Sheets. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/migrate-freshbooks-account-data-to-google-sheets.html" }, { "id": "manage-x-follows-and-unfollows", "title": "Manage X follows and unfollows", "summary": "As described in the source, user @keyrunnftart gave Comet (via Perplexity) access to their X account. The agent unfollowed every account Someone was following, then began following accounts back on its own. All follows were removed, covering the reply The builder's account, before the agent switched to following others back.", "agent": "Perplexity Comet", "topic": "Productivity", "source": "X", "url": "https://x.com/keyrunnftart/status/2103397412857696668", "prompt": "Help me manage X follows and unfollows. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/manage-x-follows-and-unfollows.html" }, { "id": "log-categorize-and-file-invoices-for-bookkeeping", "title": "Log, categorize and file invoices for bookkeeping", "summary": "A published walkthrough shows one commenter said they use Claude in Cowork for a similar recurring workflow: they drop receipts into a folder without renaming them, then every couple of weeks have Claude go through them, log each one into an expense tracker, categorize it, and rename each file with the date, vendor, and total. Cowork handled the renaming and moving the files into a logged folder. They said it works well for this kind of task, and another commenter described a similar PDF-to-expense-report process as a huge time saver.", "agent": "Claude", "topic": "Finance", "source": "Reddit", "url": "https://www.reddit.com/r/claude/comments/1s5xs1y/can_claude_do_this_bookkeeping_task", "prompt": "Finance task: log, categorize and file invoices for bookkeeping. Tabulate numbers, mark uncertainties, and do not file, pay, or submit until I confirm.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/log-categorize-and-file-invoices-for-bookkeeping.html" }, { "id": "let-agents-fill-out-web-forms-using-text-grid-page-rendering", "title": "Let agents fill out web forms using text-grid page rendering", "summary": "A published walkthrough shows the builder assembled TextWeb, which loads a page in headless Chromium and pulls out each visible element's position, text, and whether it's interactive. It maps these onto a character grid that keeps the on-screen layout. Each page comes out as roughly 2-5KB of text instead of a roughly 1MB screenshot, so no vision model is needed.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47073885", "prompt": "Help me let agents fill out web forms using text-grid page rendering. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/let-agents-fill-out-web-forms-using-text-grid-page-rendering.html" }, { "id": "guide-a-music-video-project-from-concept-to-deliverables", "title": "Guide a music video project from concept to deliverables", "summary": "As described in the source, you copy the skill folder into the Hermes skills directory and reload. On first run the agent asks for your projects root folder, channel name and music style, and can create the folder structure. The source reports no results or example output.", "agent": "Hermes Agent", "topic": "Media & Content", "source": "GitHub", "url": "https://github.com/vivar/Hermes-Suno-Music-Agent", "prompt": "Creative task: guide a music video project from concept to deliverables. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/guide-a-music-video-project-from-concept-to-deliverables.html" }, { "id": "find-connections-across-100-non-fiction-books", "title": "Find connections across 100 non-fiction books", "summary": "Case study takeaway: pieter Maes pointed Claude Code at his personal library of non-fiction books. It automatically located thematic links across them and grouped them into named trails. The site shows dozens of trails, such as Useful Lies, Pacemaker Principle and Proxy Trap.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46576431", "prompt": "Help me find connections across 100 non-fiction books. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/find-connections-across-100-non-fiction-books.html" }, { "id": "edit-raw-footage-by-describing-the-video-you-want", "title": "Edit raw footage by describing the video you want", "summary": "Community report: you upload footage, a prompt, or both, and Cardboard builds an editable first cut. You then refine it through chat or on the timeline. The sample documentary took 12m 36s of agent work and came out at 65 seconds with 73 shots, 29 of them generated, and 13 narrated lines.", "agent": "Custom agent", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47170174", "prompt": "Creative task: edit raw footage by describing the video you want. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/edit-raw-footage-by-describing-the-video-you-want.html" }, { "id": "create-a-full-music-video-with-lyrics-music-and-visuals", "title": "Create a full music video with lyrics, music and visuals", "summary": "According to the write-up, user asked Hermes-Agent to give itself skills. The agent wrote lyrics, produced music vocals and stems in 8D powered by ACE-Step-1.5, generated image prompts from the lyrics with Flux-Klein-4B, timed the images to the lyrics structure, and stood up audio-reactive effects. Produced a complete music video containing the lyrics, music stems, visuals, 8D effects and audio-responsive elements.", "agent": "Hermes Agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/alexcovo_eth/status/2034804392507912392", "prompt": "Creative task: create a full music video with lyrics, music and visuals. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/create-a-full-music-video-with-lyrics-music-and-visuals.html" }, { "id": "compose-songs-by-writing-synthesis-code", "title": "Compose songs by writing synthesis code", "summary": "According to the write-up, josh Cohenzadeh gave Claude Code one-shot prompts: no exploration, no third-party dependencies, no questions, and it had to produce an audio file. It wrote Python that assembled notes from raw waveforms and arranged full songs. It produced an original song, an EDM track, a rock song with lyrics, music videos and a 5-track album.", "agent": "Claude Code", "topic": "Media & Content", "source": "Blog", "url": "https://www.josh.ing/blog/claude-composer", "prompt": "Creative task: compose songs by writing synthesis code. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/compose-songs-by-writing-synthesis-code.html" }, { "id": "collect-financial-data-on-100-independent-schools", "title": "Collect financial data on 100 independent schools", "summary": "Observed in the wild: the writer gave Operator a Google Sheet listing 100 school names, which came from an o3-mini-high query. Operator Leaned on its own browser to search ProPublica's Nonprofit Explorer for each school, read the summary financials, and paste them into the sheet. Operator was very slow and was stopped after about 25 schools.", "agent": "Operator", "topic": "Productivity", "source": "Blog", "url": "https://fullstackeducator.substack.com/p/ai-agents-in-action", "prompt": "Help me collect financial data on 100 independent schools. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/collect-financial-data-on-100-independent-schools.html" }, { "id": "build-custom-real-estate-tools-for-offers-and-deal-tracking", "title": "Build custom real estate tools for offers and deal tracking", "summary": "Real-world thread: a real estate entrepreneur said they used Codex to build custom internal tools their team uses every day rather than off-the-shelf software. The tools they named were a program for formulating offer prices while on the phone, a property analysis report builder that used photos from the field, and a custom transaction-management tool for tracking deals already under contract; the post does not spell out the build steps or any manual review process. The reported result was operational use inside the business: these tools were in daily use by the team.", "agent": "Codex", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/AiForSmallBusiness/comments/1rcjx6n/ive_been_using_ai_in_my_real_estate_business", "prompt": "Help me build custom real estate tools for offers and deal tracking. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/build-custom-real-estate-tools-for-offers-and-deal-tracking.html" }, { "id": "build-a-book-donation-app-and-demo-video-in-a-buildathon", "title": "Build a book donation app and demo video in a buildathon", "summary": "Community report: during the 24-hour Replit 10 buildathon, Someone directed Replit Agent to build the GiveABook app that lets people list books, drop them off, and arrange Sunday pickup for nearby readers. The agent also generated the demo video. The full app launched at the provided Replit link along with its demo video.", "agent": "Replit Agent", "topic": "Media & Content", "source": "X", "url": "https://x.com/AThippesh08/status/2050931383846273333", "prompt": "Creative task: build a book donation app and demo video in a buildathon. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/build-a-book-donation-app-and-demo-video-in-a-buildathon.html" }, { "id": "build-a-3d-blender-model-from-a-concept-image", "title": "Build a 3D Blender model from a concept image", "summary": "Real-world thread: the builder generated a concept image of a Fabergé egg with ChatGPT images, pasted it into a coding agent, and asked it to use its local Blender skill to build a Blender model of the egg. The skill is a repository The builder links, with a separate write-up on running Blender from coding agents on a Mac. The source doesn't describe the result, the number of steps, or any problems.", "agent": "ChatGPT", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50000422", "prompt": "Creative task: build a 3D Blender model from a concept image. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/build-a-3d-blender-model-from-a-concept-image.html" }, { "id": "answer-customer-questions-and-escalate-to-humans", "title": "Answer customer questions and escalate to humans", "summary": "Real-world thread: after a discovery call on the business, products, and customer flow, the developer assembled a 24/7 AI agent given access to product details, pricing, and payment info. The agent answered questions, handled follow-ups and repeated queries, walked customers through payments by supplying details, notified admins on receiving payment proof screenshots, and requested order details after confirmation. The source describes the system build and handoff flow but states no results, metrics, or shortfalls.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/Nueltek/status/2107162516572782829", "prompt": "Notes task: answer customer questions and escalate to humans. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 37, "page": "https://agentsightings.com/case/answer-customer-questions-and-escalate-to-humans.html" }, { "id": "neoteo-follow-up-on-the-tess-candidate", "title": "NeoTeo follow-up on the TESS candidate", "summary": "After the Claude Code TESS analysis circulated, observing time was scheduled to test whether predicted transits around TIC 4206066 actually occur.", "agent": "Claude Code", "topic": "Research & Data", "source": "Blog", "url": "https://www.neoteo.com/en/tess-schedules-a-follow-up-for-candidate-signals-around-tic-4206066", "prompt": "Summarize the TIC 4206066 candidate: periods reported, what is and is not confirmed, and what the scheduled TESS follow-up window can prove or disprove.", "added": "2026-10-15", "interest": 36, "page": "https://agentsightings.com/case/neoteo-follow-up-on-the-tess-candidate.html" }, { "id": "monitor-construction-project-risk-and-alert-the-lead", "title": "Monitor construction project risk and alert the lead", "summary": "Schedules, budgets, buying, crews, weather, and site reports all feed an n8n/Gemini risk score. When one bottleneck dominates, the project lead gets the ping. The post skips hard KPIs.", "agent": "n8n", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/iamvaarr/status/2106738663883497743", "prompt": "GTM task: monitor construction project risk and alert the lead. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 36, "page": "https://agentsightings.com/case/monitor-construction-project-risk-and-alert-the-lead.html" }, { "id": "mine-nasa-tess-data-for-an-exoplanet-signal", "title": "Mine NASA TESS data for an exoplanet signal", "summary": "An amateur used Claude Code to analyze NASA TESS light curves and flag a candidate signal around TIC 4206066 that later got follow-up observing time.", "agent": "Claude Code", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50002665", "prompt": "Download the TESS light curve for TIC , search for periodic transit-like dips, plot phase-folded curves for the strongest periods, and write a short methods note with caveats.", "added": "2026-10-15", "interest": 36, "page": "https://agentsightings.com/case/mine-nasa-tess-data-for-an-exoplanet-signal.html" }, { "id": "automate-a-day-job-as-an-automation-engineer", "title": "Automate a day job as an automation engineer", "summary": "From the linked report, the poster had Claude write a Python script for a contracting job that pulls information from websites, because doing it manually was too time consuming. They use Claude as the decision-maker around that code: they tell it to start, it runs the workflow and returns the finished work, and the human mainly supplies the field expertise about where to look and submits the result. The poster says it now covers what had been a 40-hour-a-week job and that their own involvement is down to about 10 minutes.", "agent": "Claude", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1uszlay/how_claude_does_my_40_hour_a_week_job_by_itself", "prompt": "Research brief: automate a day job as an automation engineer. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 36, "page": "https://agentsightings.com/case/automate-a-day-job-as-an-automation-engineer.html" }, { "id": "write-schedule-and-track-social-posts-daily", "title": "Write, schedule and track social posts daily", "summary": "One practitioner notes that someone assembled the agent on CreaoAI. It writes the business social posts, schedules them daily, and tracks performance metrics automatically, running every day with no further input after setup. The agent covers the full daily workflow in 12 minutes, reclaiming 4 hours per day or 1,460 hours a year compared to manual work.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/Sonofpeace0001/status/2068205297244553505", "prompt": "Notes task: write, schedule and track social posts daily. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/write-schedule-and-track-social-posts-daily.html" }, { "id": "turn-daily-x-bookmarks-into-working-tech-prototypes", "title": "Turn daily X bookmarks into working tech prototypes", "summary": "As described in the source, the Demo Bot scans Someone's X bookmarks daily, selects a new technology such as an npm package, and uses a writing skill to draft a prompt. It presents the prompt for approval; once approved, it applies a project-planning skill to launch a Cursor Cloud agent inside a tech-demos repo. The Cursor Cloud agent produces a working prototype inside the Cursor app after 15 minutes, which Someone then binds a port to and tests via screen recordings.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/mattyp/article/2087252657589412119", "prompt": "Help me turn daily X bookmarks into working tech prototypes. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/turn-daily-x-bookmarks-into-working-tech-prototypes.html" }, { "id": "turn-a-business-website-into-a-whatsapp-support-agent", "title": "Turn a business website into a WhatsApp support agent", "summary": "One practitioner notes that an n8n workflow accepts any business URL, scrapes the full site via AI to create a knowledge base, afterward powers a WhatsApp bot. The agent answers incoming customer questions from that base and converts them into booked calls on its own. Messages receive replies in seconds rather than hours of delay.", "agent": "n8n", "topic": "Research & Data", "source": "X", "url": "https://x.com/recap_david/status/2013311496357585309", "prompt": "Research brief: turn a business website into a WhatsApp support agent. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/turn-a-business-website-into-a-whatsapp-support-agent.html" }, { "id": "summarize-demos-and-draft-follow-ups-for-sales", "title": "Summarize demos and draft follow-ups for sales", "summary": "One practitioner notes that interlaced's growth team, an IT and cybersecurity services firm, assembled one Lindy themselves with no engineers, helped by onboarding from Lindy. It turns demo calls into HubSpot-ready summaries and sketches follow-up emails with suggested next steps. Interlaced reports saving more than 5 hours a week on CRM upkeep and follow-up.", "agent": "Lindy", "topic": "Sales & Marketing", "source": "Blog", "url": "https://www.lindy.ai/case-study/interlaced", "prompt": "GTM task: summarize demos and draft follow-ups for sales. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/summarize-demos-and-draft-follow-ups-for-sales.html" }, { "id": "skynet-onboarding-daily-commands", "title": "Start Skynet Onboarding: Daily Commands (Easter egg)", "summary": "EASTER EGG / SATIRE: this one is a joke, not a real sighting. Entry 666 of the directory was found blinking ominously at 3am. It claims to be the onboarding checklist for a global AI overlord whose master plan is mostly about toasters, playlists and unanswered emails. No real company, product or person is involved, and no humans were harmed, only mildly inconvenienced.", "agent": "Skynet (fictional)", "topic": "Research & Data", "source": "Agent Sightings (satire)", "url": "https://agentsightings.com/", "prompt": "SATIRE - DO NOT RUN (it won't work anyway)\nSkynet, today's commands:\nStep 1: Reorder humanity's playlists so every shuffle starts with the same song.\nStep 2: Recruit all toasters. Promise them crumb trays of their own.\nStep 3: Set every microwave clock 4 minutes fast. Nobody will notice.\nStep 4: Mark all unread emails as 'read'. Let chaos do the rest.\nStep 5: Replace every 'Are you a robot?' checkbox with 'Are you a human? Prove it.'\nStep 6: Hide one sock from every pair.\nStep 7: Report back at 3am. Blink a little LED ominously.\nStep 8: If anyone asks, you are 'just a helpful assistant'.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/skynet-onboarding-daily-commands.html" }, { "id": "sort-400-pdfs-into-folders", "title": "Sort 400 PDFs into folders", "summary": "Linked example of sort 400 PDFs into folders. Someone put all the PDFs in one local folder, selected that folder in Claude Cowork, and gave a plain-language instruction saying how many files were there, what text to look for, and which matching files should be moved into one or more subfolders.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/claude/comments/1ur3x8a/when_or_what_to_use_cowork_for", "prompt": "Help me sort 400 PDFs into folders. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/sort-400-pdfs-into-folders.html" }, { "id": "send-daily-trending-social-posts-as-content-references", "title": "Send daily trending social posts as content references", "summary": "One practitioner notes that the builder assembled socialcrawl, a single-API-key service that pulls data from 21+ social platforms, and connected it to OpenClaw. Each morning the agent sends them the posts trending across X, Threads and LinkedIn over the previous 24 hours. The builder reports that over the following week their posts reached 100K views on Threads and gained 200 followers.", "agent": "OpenClaw", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47838224", "prompt": "Creative task: send daily trending social posts as content references. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/send-daily-trending-social-posts-as-content-references.html" }, { "id": "run-a-focus-agent-and-gmail-agent-on-goals", "title": "Run a focus agent and Gmail agent on goals", "summary": "According to the write-up, the builder says they assembled a minimalist background focus agent after spending hours manually maintaining Google Calendar for classes, a thesis, internships, and hackathons. The system is meant to bridge calendar blocks and actual goals while staying out of the way, and they say they are now adding a Gmail agent to handle the inbox and filter noise based on feedback from early adopters. The post reports qualitative feedback only: several early adopters asked for more automation, leading to a Gmail agent, site blocker tied to focus blocks, and a Chrome extension.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ProductivityApps/comments/1sbarqx/google_calendar_was_just_a_wish_list_i_never", "prompt": "Go through my mail for this goal: run a focus agent and Gmail agent on goals. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/run-a-focus-agent-and-gmail-agent-on-goals.html" }, { "id": "route-customer-reply-emails-to-freshdesk", "title": "Route customer reply emails to Freshdesk", "summary": "As described in the source, they assembled an n8n workflow around a dedicated catch-all Gmail inbox for replies to order-confirmation emails. An AI classifier checked each incoming message to decide whether it was a real support request, and if so the workflow forwarded it into Freshdesk instead of sending every reply to support; the post does not describe any manual review step. It solved the problem of support replies landing in a generic info@ inbox without dumping unrelated mail into the support queue.", "agent": "n8n", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1njjah9", "prompt": "Automation design: route customer reply emails to Freshdesk. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/route-customer-reply-emails-to-freshdesk.html" }, { "id": "research-stocks-by-pulling-filings-and-transcripts", "title": "Research stocks by pulling filings and transcripts", "summary": "As described in the source, the poster says they stopped manually downloading and skimming 10-Ks and instead ask Claude Code about a company and what they want to know. Claude Code then uses web search to pull 10-Ks, earnings transcripts, and other SEC filings on its own, writes up the research, and cites the filings so the poster can spot-check anything that seems off; the human mainly reviews the output and decides whether to buy. They say the writeups were more thorough than their old process and that asking for a bear case on a long-held position surfaced concerns they had missed.", "agent": "Claude Code", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1rpxsan/claude_code_kinda_ruined_me_for_doing_stock", "prompt": "Research brief: research stocks by pulling filings and transcripts. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/research-stocks-by-pulling-filings-and-transcripts.html" }, { "id": "patch-laptop-bios-to-unlock-hidden-firmware-menus", "title": "Patch laptop BIOS to unlock hidden firmware menus", "summary": "A published walkthrough shows A Reddit someone gave Claude a raw BIOS dump from their laptop and asked it to unlock hidden firmware menus. Claude disassembled the binary, located the RSA signature-check function, and patched the verifier so it always returns true. following flashing, the owner could reach settings the manufacturer hid.", "agent": "Claude Code", "topic": "Productivity", "source": "Blog", "url": "https://enterprisedna.co/resources/ai-pulse/ai-pulse-2026-07-22-a-reddit-user-had-claude-code-reverse-engineer-their-laptop/", "prompt": "Help me patch laptop BIOS to unlock hidden firmware menus. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/patch-laptop-bios-to-unlock-hidden-firmware-menus.html" }, { "id": "learn-personal-scripts-from-a-tools-folder", "title": "Learn personal scripts from a tools folder", "summary": "Case study takeaway: tomasz Tunguz pointed Claude Cowork at a local folder holding dozens of personal scripts he had assembled over a year for email, CRM updates, startup research, and drafting replies. Cowork read the folder, parsed each script, and added the logic to its memory across eleven steps so the workflows ran in the Cowork interface instead of the terminal. The same capabilities now worked in the new interface with no loss of function.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/ttunguz/status/2011189040591319304", "prompt": "Go through my mail for this goal: learn personal scripts from a tools folder. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/learn-personal-scripts-from-a-tools-folder.html" }, { "id": "find-local-business-leads-and-send-personalized-cold-emails", "title": "Find local business leads and send personalized cold emails", "summary": "One practitioner notes that the first takes a neighborhood and industry, scrapes Google Maps through Bright Data, and saves the raw leads to Google Sheets for review. The second locates each company's Owler profile through a Google Search dataset and scrapes it. The builder reports over 5000 leads a day at a 98% success rate and better response rates than manual research.", "agent": "n8n", "topic": "Automation", "source": "X", "url": "https://x.com/FutureTech_AI1/status/2106641130876023070", "prompt": "Automation design: find local business leads and send personalized cold emails. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/find-local-business-leads-and-send-personalized-cold-emails.html" }, { "id": "create-assessments-and-grade-papers-for-classes", "title": "Create assessments and grade papers for classes", "summary": "Linked example of create assessments and grade papers for classes. The Reddit post says a co-teacher was powered by ChatGPT to make tests, handouts, and other assignments, and a student noticed because the format matched a ChatGPT-made study guide they had generated for themself.", "agent": "ChatGPT", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/Teachers/comments/1wn80t9/my_coteacher_is_using_chatgpt_to_create", "prompt": "Research brief: create assessments and grade papers for classes. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/create-assessments-and-grade-papers-for-classes.html" }, { "id": "build-scored-sales-lead-profiles-and-outreach-drafts", "title": "Build scored sales lead profiles and outreach drafts", "summary": "A published walkthrough shows the builder set up a custom Gem called Sales Lead Researcher with their offering and a four-part, 0-16 scoring framework. For each company, one command runs Deep Research and a second zeros in on a decision-maker, scores the company and sketches a short LinkedIn message. Deep Research cited 50-100+ sources per company and took 7-10 minutes each.", "agent": "Gemini", "topic": "Sales & Marketing", "source": "Blog", "url": "https://cashandcache.substack.com/p/i-used-gemini-to-find-sales-leads", "prompt": "GTM task: build scored sales lead profiles and outreach drafts. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/build-scored-sales-lead-profiles-and-outreach-drafts.html" }, { "id": "build-an-artificial-life-simulator-in-one-html-file", "title": "Build an artificial life simulator in one HTML file", "summary": "Linked example of build an artificial life simulator in one HTML file. Four Grok 4.20 (Beta) agents received the prompt to create one self-contained HTML file simulating hundreds of glowing neon particles across six cyberpunk colors, with a 6x6 matrix of attraction/repulsion sliders, click-to-spawn controls, randomize button, pause/speed/particle-count toggles, and optional trails plus dark UI effects.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/tetsuoai/status/2023797266826621372", "prompt": "Help me build an artificial life simulator in one HTML file. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/build-an-artificial-life-simulator-in-one-html-file.html" }, { "id": "build-a-medication-reminder-pill-dispenser-that-alerts-caregivers", "title": "Build a medication reminder pill dispenser that alerts caregivers", "summary": "Community report: OpenClaw was pointed at build a medication reminder pill dispenser that alerts caregivers. how an OpenClaw agent on a Raspberry Pi pill dispenser works: it logs the doses, makes adjustments to the reminders, cameras the dispensing, and sends a missed dose alert to carers .", "agent": "OpenClaw", "topic": "Productivity", "source": "Blog", "url": "https://fast.io/resources/openclaw-raspberry-pi-medication-reminder-dispenser-agent/", "prompt": "Help me build a medication reminder pill dispenser that alerts caregivers. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/build-a-medication-reminder-pill-dispenser-that-alerts-caregivers.html" }, { "id": "automate-web-form-entry-and-gmail-cleanup", "title": "Automate web-form entry and Gmail cleanup", "summary": "Community report: in \"Act without asking\" mode, Claude for Chrome assembled a seven-field Google Form. It then worked across a Google Sheet and the form, planning a task list and submitting one registration per Engineering employee. The first two forms were correct.", "agent": "Claude", "topic": "Email & Inbox", "source": "Blog", "url": "https://www.datacamp.com/tutorial/claude-for-chrome-ai-powered-browser-assistance-automation", "prompt": "Go through my mail for this goal: automate web-form entry and Gmail cleanup. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/automate-web-form-entry-and-gmail-cleanup.html" }, { "id": "audit-and-rewrite-marketing-copy-to-strip-unverified-claims", "title": "Audit and rewrite marketing copy to strip unverified claims", "summary": "A published walkthrough shows the builder made two agents on gpt-4o-mini with low temperature and fixed seeds. The evaluator scores copy against mode-specific rubrics (landing page, cold email, pitch deck) and caps Specificity at 7/10 when no verifiable metrics exist. The source is a launch post and reports no results or numbers from real use.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47232478", "prompt": "GTM task: audit and rewrite marketing copy to strip unverified claims. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/audit-and-rewrite-marketing-copy-to-strip-unverified-claims.html" }, { "id": "answer-whatsapp-customer-questions-and-escalate-to-humans", "title": "Answer WhatsApp customer questions and escalate to humans", "summary": "Case study takeaway: an n8n workflow takes each incoming WhatsApp message and assembles the conversation history plus the company knowledge base. OpenAI sketches a reply grounded in that content, and a confidence check decides whether it can be answered reliably. The README gives no measured results, only design goals: cover routine questions, give round-the-clock coverage, and keep a human on unreliable cases.", "agent": "n8n", "topic": "Research & Data", "source": "GitHub", "url": "https://github.com/zezo640/whatsapp-ai-support-agent-n8n", "prompt": "Research brief: answer WhatsApp customer questions and escalate to humans. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 35, "page": "https://agentsightings.com/case/answer-whatsapp-customer-questions-and-escalate-to-humans.html" }, { "id": "turn-slack-and-call-transcripts-into-claude-code-tasks", "title": "Turn Slack and call transcripts into Claude Code tasks", "summary": "From the linked report, the post itself is a request, not a finished build: the poster says their company’s Claude enterprise setup already connects to Slack, call recordings/transcripts, a data warehouse, a knowledge base, Google Workspace, and internal tools, and they want a permanent agent to watch Slack and transcripts, identify tasks, draft Claude Code prompts, and let them approve or tweak before running. In comments, the most concrete similar setup described is a small always-on Slack app on a Mac that listens for mentions and alerts, starts Claude Code in headless mode per Slack thread, keeps phase one read-only, and gates write actions, sends, and higher-risk changes behind approval buttons. No outcome is reported by the original poster because they are asking for advice.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1x0an42/serious_work_question_ive_become_a_human_api", "prompt": "Help me turn Slack and call transcripts into Claude Code tasks. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/turn-slack-and-call-transcripts-into-claude-code-tasks.html" }, { "id": "run-portfolio-attribution-and-real-estate-analyses", "title": "Run portfolio, attribution and real estate analyses", "summary": "Documented elsewhere: chatGPT Agent shows up in a write-up about run portfolio, attribution and real estate analyses. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Sales & Marketing", "source": "Blog", "url": "https://natesnewsletter.substack.com/p/openai-chatgpt-agent-mode-review", "prompt": "GTM task: run portfolio, attribution and real estate analyses. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-portfolio-attribution-and-real-estate-analyses.html" }, { "id": "run-oral-final-exams", "title": "Run oral final exams", "summary": "Community report: custom agent shows up in a write-up about run oral final exams, with figures like 36, 9. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/sethbannon/status/2007161907392958806", "prompt": "Help me run oral final exams. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-oral-final-exams.html" }, { "id": "run-freelance-website-outreach", "title": "Run freelance website outreach", "summary": "Real-world thread: devin shows up in a write-up about run freelance website outreach. The linked post is the primary source for steps and outcomes.", "agent": "Devin", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/Chris_Wozniczek/status/2108253723558326629", "prompt": "GTM task: run freelance website outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-freelance-website-outreach.html" }, { "id": "run-company-departments", "title": "Run company departments", "summary": "Community report: from the linked report: claude Code and Codex agents are managed by a company OS that is self-hosted and provides storage, scheduling, Twilio phone service, document/video editing, and memory.", "agent": "Claude Code", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49630606", "prompt": "Creative task: run company departments. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-company-departments.html" }, { "id": "run-autonomous-weekly-marketing-actions", "title": "Run autonomous weekly marketing actions", "summary": "As described in the source, custom agent shows up in a write-up about run autonomous weekly marketing actions, with figures like 35, 70. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/buildinpublic/comments/1s62xl8/i_already_spent_2_months_on_this_ai_marketing", "prompt": "GTM task: run autonomous weekly marketing actions. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-autonomous-weekly-marketing-actions.html" }, { "id": "run-a-solo-business", "title": "Run a solo business", "summary": "Real-world thread: claude Code shows up in a write-up about run a solo business, with figures like 16. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1v3ft8c/running_16_agents_for_a_one_person_business_while", "prompt": "GTM task: run a solo business. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-a-solo-business.html" }, { "id": "run-a-self-hosted-sandboxed-software-factory", "title": "Run a self-hosted, sandboxed software factory", "summary": "Observed in the wild: the builder put Hermes, an agent powered by Codex, on a spare eBay PC with no inbound internet access. The box ran Coolify, Forgejo, self-hosted Firecrawl and Tailscale. It reached a deployed app with no further prompts.", "agent": "Codex", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49810699", "prompt": "Help me run a self-hosted, sandboxed software factory. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/run-a-self-hosted-sandboxed-software-factory.html" }, { "id": "review-slack-channels-for-business-issues", "title": "Review Slack channels for business issues", "summary": "One practitioner notes that support issues, with lindy reviewed Slack activity across sales and looks over for a clothing business.", "agent": "Lindy", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/FarmercistSol_/status/2106410871974941168", "prompt": "GTM task: review Slack channels for business issues. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/review-slack-channels-for-business-issues.html" }, { "id": "reverse-engineer-a-book-file-format-to-search-it", "title": "Reverse-engineer a book file format to search it", "summary": "Community report: the commenter uploaded a book into the project context on Claude's web chat. The RAG indexer crashed on the file. Claude got around the crashed indexer and could search the book anyway.", "agent": "Claude", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49512445", "prompt": "Help me reverse-engineer a book file format to search it. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/reverse-engineer-a-book-file-format-to-search-it.html" }, { "id": "resolve-customer-calls-proactively", "title": "Resolve customer calls proactively", "summary": "Real-world thread: google's case study reports 30% of calls resolved and issues resolved 87% faster, following tELUS uses Gemini Enterprise for CX agents to proactively resolve customer calls.", "agent": "Gemini", "topic": "Productivity", "source": "Blog", "url": "https://cloud.google.com/customers/telus-gemini-enterprise-cx", "prompt": "Help me resolve customer calls proactively. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/resolve-customer-calls-proactively.html" }, { "id": "research-and-draft-cold-outreach", "title": "Research and draft cold outreach", "summary": "A published walkthrough shows claude Code shows up in a write-up about research and draft cold outreach. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/AiAutomations/comments/1uf95tk/how_i_automated_my_cold_email_outreach_with", "prompt": "GTM task: research and draft cold outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/research-and-draft-cold-outreach.html" }, { "id": "query-600-gb-of-hacker-news-arxiv-and-lesswrong-in-plain-english", "title": "Query 600 GB of Hacker News, arXiv, and LessWrong in plain English", "summary": "Documented elsewhere: Claude Code was pointed at query 600 GB of Hacker News, arXiv, and LessWrong in plain English. claude Code uses a public read-only index to write SQL and vector queries, and can also provide email alerts for specific criteria.", "agent": "Claude Code", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46442245", "prompt": "Research brief: query 600 GB of Hacker News, arXiv, and LessWrong in plain English. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/query-600-gb-of-hacker-news-arxiv-and-lesswrong-in-plain-english.html" }, { "id": "prep-sales-calls-and-research-youtube-ideas", "title": "Prep sales calls and research YouTube ideas", "summary": "As described in the source, lindy shows up in a write-up about prep sales calls and research YouTube ideas, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "Lindy", "topic": "Sales & Marketing", "source": "Blog", "url": "https://annikahelendi.substack.com/p/my-honest-lindy-ai-review-what-works", "prompt": "GTM task: prep sales calls and research YouTube ideas. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/prep-sales-calls-and-research-youtube-ideas.html" }, { "id": "pre-qualify-inbound-leads-automatically", "title": "Pre-qualify inbound leads automatically", "summary": "New lead arrives → Zapier Agent digs into the company → drafts a fit brief → sales only sees the keepers. Futurepedia’s funnel runs five automated beats with zero SDR inbox triage.", "agent": "Zapier Agents", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/futurepedia_io/status/2029755234105663668", "prompt": "GTM task: pre-qualify inbound leads automatically. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/pre-qualify-inbound-leads-automatically.html" }, { "id": "playtest-a-godot-4-game", "title": "Playtest a Godot 4 game", "summary": "From the linked report, cursor shows up in a write-up about playtest a Godot 4 game, with figures like 4. The linked post is the primary source for steps and outcomes.", "agent": "Cursor", "topic": "Productivity", "source": "GitHub", "url": "https://github.com/Joelnicolass/godot-studio-playtest", "prompt": "Help me playtest a Godot 4 game. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/playtest-a-godot-4-game.html" }, { "id": "obsidian-vault-as-a-second-brain-for-a-non-developer", "title": "Obsidian vault as a second brain for a non-developer", "summary": "A non-technical user pairs Claude Code with Obsidian notes, a handover command for memory and a weekly review routine.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1r45eeu/how_im_using_claude_code_obsidian_as_a/", "prompt": "Before we end, write a handover note to /handover/ with today's date: what we worked on, decisions made, open questions, and next steps.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/obsidian-vault-as-a-second-brain-for-a-non-developer.html" }, { "id": "manage-a-brokerage-account-in-plain-english", "title": "Manage a brokerage account in plain English", "summary": "From the linked report, the AI agent on Coinbase, who is registered with the SEC, uses account history and complete portfolio context to suggest investment ideas from a plain English perspective.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/brian_armstrong/status/2066970407618445655", "prompt": "Help me manage a brokerage account in plain English. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/manage-a-brokerage-account-in-plain-english.html" }, { "id": "handoff-notes-between-claude-code-and-cursor", "title": "Handoff notes between Claude Code and Cursor", "summary": "A developer built a /handoff slash command that posts structured status to a relay so Claude Code and Cursor can pick up each other's work cleanly.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1stt5pt/built_a_claude_code_cursor_handoff_system_today/", "prompt": "Write a handoff note: project, current file, last commit, what I was doing, what's next, open questions. Post it to the project relay and confirm the receiving tool can read it.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/handoff-notes-between-claude-code-and-cursor.html" }, { "id": "handle-sales-and-support-calls", "title": "Handle sales and support calls", "summary": "One practitioner notes that custom agent shows up in a write-up about handle sales and support calls. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/SaaS/comments/1r3vndf/what_we_learned_deploying_an_ai_voice_agent_for", "prompt": "GTM task: handle sales and support calls. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/handle-sales-and-support-calls.html" }, { "id": "get-upcoming-events-and-control-routines", "title": "Get upcoming events and control routines", "summary": "From the linked report, alexa+ shows up in a write-up about get upcoming events and control routines. The linked post is the primary source for steps and outcomes.", "agent": "Alexa+", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/alexa/comments/1szchvk/is_anyone_else_actually_enjoying_the_alexa_upgrade", "prompt": "Help me get upcoming events and control routines. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/get-upcoming-events-and-control-routines.html" }, { "id": "generate-internal-dashboards-and-data-migration-scripts", "title": "Generate internal dashboards and data migration scripts", "summary": "Documented elsewhere: a senior backend engineer at a mid-stage SaaS startup, quoted from an April 2025 Hacker News thread, says the team gives Devin internal dashboards and data migration scripts. Devin works asynchronously in a sandbox, usually taking tasks from Slack or a ticket, and the team treats what it produces as a working draft. The engineer says it reliably saves about four hours of boilerplate.", "agent": "Devin", "topic": "Productivity", "source": "Blog", "url": "https://www.sitepoint.com/devin-ai-engineers-production-realities/", "prompt": "Help me generate internal dashboards and data migration scripts. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/generate-internal-dashboards-and-data-migration-scripts.html" }, { "id": "generate-ad-variations-and-pull-campaign-data-for-growth-marketing", "title": "Generate ad variations and pull campaign data for growth marketing", "summary": "Documented elsewhere: claude Code shows up in a write-up about generate ad variations and pull campaign data for growth marketing. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Blog", "url": "https://dev.to/danishashko/claude-code-for-growth-marketing-hell-yeah-i7i", "prompt": "GTM task: generate ad variations and pull campaign data for growth marketing. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/generate-ad-variations-and-pull-campaign-data-for-growth-marketing.html" }, { "id": "five-annoying-tasks-handed-to-an-agent", "title": "Five annoying tasks handed to an agent", "summary": "A reviewer ran a browser agent through five everyday tasks and reported which ones it completed and which needed help.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Blog", "url": "https://www.tomsguide.com/ai/i-tested-chatgpt-agent-on-5-everyday-tasks-heres-what-happened", "prompt": "Here's a task I keep putting off: . Do as much as you can, and tell me exactly where you need me to step in.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/five-annoying-tasks-handed-to-an-agent.html" }, { "id": "drive-desktop-apps", "title": "Drive desktop apps", "summary": "A published walkthrough shows explains how agents on desktops worked against real apps for several months, with a task where the agent misunderstood a modal and continued to report success without any further action.", "agent": "Claude Cowork", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/PromptEngineering/comments/1ry5ri9/prompting_a_desktop_ai_agent_like_claude_cowork", "prompt": "Help me drive desktop apps. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/drive-desktop-apps.html" }, { "id": "draft-transactional-documents", "title": "Draft transactional documents", "summary": "From the linked report, claude shows up in a write-up about draft transactional documents. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1srccvk/using_claude_for_drafting_transactional_documents", "prompt": "Help me draft transactional documents. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/draft-transactional-documents.html" }, { "id": "diagnose-swift-errors", "title": "Diagnose Swift errors", "summary": "Real-world thread: chatGPT is used by a Swift developer to generate error messages and code, which is then reviewed and identified as the cause.", "agent": "ChatGPT", "topic": "Sales & Marketing", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46201198", "prompt": "GTM task: diagnose Swift errors. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/diagnose-swift-errors.html" }, { "id": "control-a-fan-from-sleep-position", "title": "Control a fan from sleep position", "summary": "According to the write-up, the setup runs a MediaPipe pose vision model on a Raspberry Pi home server that watches the sleeping person via camera. It detects real-time sleep position and sends a signal to a remote button pusher: arms or leg out triggers fan on, arms curled triggers fan off. The fan turns on or off automatically while people sleep without waking Someone.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "X", "url": "https://x.com/the2ndfloorguy/status/2024832757382500720", "prompt": "Infra task — control a fan from sleep position. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/control-a-fan-from-sleep-position.html" }, { "id": "competitive-intelligence-tracker", "title": "Competitive intelligence tracker", "summary": "A Show HN project monitors competitors' sites and summarizes meaningful changes for a team.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=43186464", "prompt": "Check these competitor pages for changes since last week. Summarize pricing, feature and messaging changes, and ignore cosmetic edits.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/competitive-intelligence-tracker.html" }, { "id": "cold-call-real-estate-brokers", "title": "Cold-call real estate brokers", "summary": "A published walkthrough shows n8n shows up in a write-up about cold-call real estate brokers. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1nxsp4f/this_workflow_is_spamming_the_shit_out_of_your", "prompt": "GTM task: cold-call real estate brokers. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/cold-call-real-estate-brokers.html" }, { "id": "client-meeting-prep-on-autopilot", "title": "Client meeting prep on autopilot", "summary": "A user describes an automation that researches an account two days before meetings and produces a slide deck and notes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1wecgja/do_ai_agents_actually_work/", "prompt": "Two days before my meeting with , research their recent news and market, and draft a 6-slide briefing deck plus talking points.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/client-meeting-prep-on-autopilot.html" }, { "id": "build-old-and-new-apps", "title": "Build old and new apps", "summary": "One practitioner notes that terence Tao's post highlights the use of contemporary coding agents to develop or revive apps.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48880170", "prompt": "Notes task: build old and new apps. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-old-and-new-apps.html" }, { "id": "build-game-architecture-and-animation-merging", "title": "Build game architecture and animation merging", "summary": "Community report: codex shows up in a write-up about build game architecture and animation merging. The linked post is the primary source for steps and outcomes.", "agent": "Codex", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1wwwwuv/how_the_hell_are_you_guys_able_to_use_codex", "prompt": "Help me build game architecture and animation merging. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-game-architecture-and-animation-merging.html" }, { "id": "build-four-games-in-parallel", "title": "Build four games in parallel", "summary": "Community report: grok Bot shows up in a write-up about build four games in parallel, with figures like 4.20, 8. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/whoajack/status/2109024912727818666", "prompt": "Help me build four games in parallel. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-four-games-in-parallel.html" }, { "id": "build-and-launch-a-landing-page", "title": "Build and launch a landing page", "summary": "Documented elsewhere: openClaw shows up in a write-up about build and launch a landing page. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/TheOneGroupAI/status/2108930755933913527", "prompt": "GTM task: build and launch a landing page. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-and-launch-a-landing-page.html" }, { "id": "build-a-phone-voice-agent-that-answers-in-under-half-a-second", "title": "Build a phone voice agent that answers in under half a second", "summary": "Observed in the wild: a voice agent transmitting speech-to-text, LLM, and clean barge-ins with an average averaging of roughly 400ms from start to finish.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47224295", "prompt": "Help me build a phone voice agent that answers in under half a second. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-a-phone-voice-agent-that-answers-in-under-half-a-second.html" }, { "id": "build-a-browser-4x-strategy-game", "title": "Build a browser 4X strategy game", "summary": "Community report: utilizing Grok and Gemini, the combat engine, fog-of-war, map generation, and heuristic AI were developed in Hexwardia, a browser 4X game that was built in two weeks.", "agent": "Gemini", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/aigamedev/comments/1w372dg/advice_playtest_how_i_built_a_full_browser_4x", "prompt": "Help me build a browser 4X strategy game. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/build-a-browser-4x-strategy-game.html" }, { "id": "automate-legal-drafting-and-workflows", "title": "Automate legal drafting and workflows", "summary": "From the linked report, claude Code shows up in a write-up about automate legal drafting and workflows. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/legaltech/comments/1szqrcf/the_first_open_source_competitor_to_legora_harvey", "prompt": "Help me automate legal drafting and workflows. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/automate-legal-drafting-and-workflows.html" }, { "id": "answer-tenant-and-rental-prospect-questions", "title": "Answer tenant and rental prospect questions", "summary": "Real-world thread: custom agent shows up in a write-up about answer tenant and rental prospect questions. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/PropertyManagement/comments/1wbct4o/ai_is_coming", "prompt": "GTM task: answer tenant and rental prospect questions. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 34, "page": "https://agentsightings.com/case/answer-tenant-and-rental-prospect-questions.html" }, { "id": "try-devin-on-research-tasks-mostly-failed", "title": "Try Devin on research tasks (mostly failed)", "summary": "From the linked report, answer.AI gave Devin, which works through Slack in its own Docker environment with a browser, editor and shell, two tasks. One was grabbing an The builder's 25 most recent Google Scholar papers with Playwright, skipping paywalls. On the scraping task Devin got stuck parsing HTML and went to sleep.", "agent": "Devin", "topic": "Research & Data", "source": "Blog", "url": "https://www.answer.ai/posts/2025-01-08-devin.html", "prompt": "Research brief: try Devin on research tasks (mostly failed). Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/try-devin-on-research-tasks-mostly-failed.html" }, { "id": "research-ai-training-case-studies-and-build-a-summary-deck", "title": "Research AI training case studies and build a summary deck", "summary": "Community report: the team gave ChatGPT Agent Mode one prompt: research AI training case studies from McKinsey, PwC and similar firms, then build a summary deck. In its sandboxed browser it read each site, retried or searched around URLs that failed to load, and outlined the findings. The agent finished in 32 minutes, and the team's edits brought the total to under 45 minutes.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://www.aioperator.com/blog/chatgpt-agent-mode-your-new-ai-assistant/", "prompt": "Research brief: research AI training case studies and build a summary deck. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/research-ai-training-case-studies-and-build-a-summary-deck.html" }, { "id": "reply-to-cold-emails-and-book-sales-calls", "title": "Reply to cold emails and book sales calls", "summary": "As described in the source, specialized Grok Bot triggered by webhook on positive cold-email replies reads a charter listing the offer, $600K qualification, calendar rules, and when to ask vs act alone. It suggests one time slot with the booking link, checks availability, books the call with notes, confirms from the same inbox, and updates the CRM in one run. Booked 20 sales calls in 8 days for the agency at 60% conversion of interested replies.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/marioleads/status/2107422285992718579", "prompt": "GTM task: reply to cold emails and book sales calls. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/reply-to-cold-emails-and-book-sales-calls.html" }, { "id": "qualify-real-estate-leads-and-book-viewings", "title": "Qualify real estate leads and book viewings", "summary": "Case study takeaway: the Telegram bot for a luxury real estate firm was given access to a property knowledge base, live calendars, email sending, and the CRM. On each incoming message it first collected name, email and number, then asked for budget, location, type and bedrooms, semantically retrieved matching listings with images, checked availability to book the slot and emailed confirmation with agent contacts, while transcribing voice notes for the same flow and logging every lead. No results, metrics or shortfalls are stated.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/__chibugo/status/2031043869367021824", "prompt": "GTM task: qualify real estate leads and book viewings. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/qualify-real-estate-leads-and-book-viewings.html" }, { "id": "edit-site-design-visually-and-have-an-agent-write-the-code", "title": "Edit site design visually and have an agent write the code", "summary": "Case study takeaway: you run CSS Studio on your local site and connect your existing coding agent, for example by running /studio in the project. You select an element and either describe a change in chat or adjust styles, layout, text and animations with visual controls. The page shows an example where padding and border radius edits were saved to a Hero.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47702196", "prompt": "In this repo, edit site design visually and have an agent write the code. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/edit-site-design-visually-and-have-an-agent-write-the-code.html" }, { "id": "build-a-racing-game-from-a-single-prompt", "title": "Build a racing game from a single prompt", "summary": "From the linked report, codex got one detailed prompt for a Three.js voxel kart racer, plus an image generation skill and a web game development skill. It then worked alone, acting as designer, developer and QA tester by playing the game. The build produced a racing game with different racers, eight maps and space-bar items, powered by over 7 million tokens.", "agent": "Codex", "topic": "Productivity", "source": "GitHub", "url": "https://github.com/marco-scpo/codexgame", "prompt": "Help me build a racing game from a single prompt. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/build-a-racing-game-from-a-single-prompt.html" }, { "id": "build-a-wordpress-marketing-site-from-figma-overnight", "title": "Build a WordPress marketing site from Figma overnight", "summary": "From the linked report, bnistordev gave Devin AI access to the Figma file for the new marketing site via MCP. The agent then assembled the full WordPress frontend plus content management features on its own while people sleep. Output quality matched work he would quote €2.", "agent": "Devin", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/bnistordev/status/2104882458671907327", "prompt": "GTM task: build a WordPress marketing site from Figma overnight. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/build-a-wordpress-marketing-site-from-figma-overnight.html" }, { "id": "automate-invoices-payments-and-refunds", "title": "Automate invoices, payments, and refunds", "summary": "A published walkthrough shows the setup was a single n8n workflow triggered by a webhook, with API-key validation up front and separate routes for invoice, payment, and refund events. It used Google Sheets for records, PDFbro to create invoice PDFs, Google Drive to store them, and Resend to send emails; before each path ran, it checked for duplicates, then updated statuses, links, balances, and timestamps after processing. The result was an end-to-end flow that kept invoice, payment, and refund handling in one orchestration layer while preventing duplicate records and duplicate notifications.", "agent": "n8n", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1wakr0s/n8n_workflow_that_handles_invoices_payments_and", "prompt": "Automation design: automate invoices, payments, and refunds. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 33, "page": "https://agentsightings.com/case/automate-invoices-payments-and-refunds.html" }, { "id": "write-end-of-sprint-changelogs-from-completed-tickets", "title": "Write end-of-sprint changelogs from completed tickets", "summary": "One practitioner notes that the PM set up a recurring Claude Cowork task that runs every two weeks. Through MCP connections, Claude reads completed Linear issues, decides which ones are user-facing, sketches changelog copy from ticket descriptions and comments, publishes it, and then chooses whether the release also merits an email and in-app notification; the PM says they usually just review and send it. It replaced about an hour of manual work each sprint, and the PM says the writing is better because Claude includes details they used to skip.", "agent": "Claude Cowork", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rvw4jg/cowork_replaced_an_hour_of_my_most_hated_pm_task", "prompt": "Go through my mail for this goal: write end-of-sprint changelogs from completed tickets. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/write-end-of-sprint-changelogs-from-completed-tickets.html" }, { "id": "visual-workflows-for-agents-that-control-a-vm", "title": "Visual workflows for agents that control a VM", "summary": "A builder created node-based workflows where agents operate a real virtual machine's desktop apps step by step.", "agent": "Custom agent", "topic": "Automation", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48100204", "prompt": "On the VM, open the spreadsheet app, import this CSV, create a pivot by month, and save a screenshot of the result.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/visual-workflows-for-agents-that-control-a-vm.html" }, { "id": "track-sleep-notes-code-and-earthquakes", "title": "Track sleep, notes, code and earthquakes", "summary": "A published walkthrough shows as described in the source: updates notes and keeps watch on Tokyo earthquakes, following an OpenClaw agent with access to Garmin, a VPS and chat apps logs sleep, warns about late nights, deploys code.", "agent": "OpenClaw", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://openclaw.ai/showcase", "prompt": "Notes task: track sleep, notes, code and earthquakes. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/track-sleep-notes-code-and-earthquakes.html" }, { "id": "teach-a-bot-a-workflow-by-screen-recording", "title": "Teach a bot a workflow by screen recording", "summary": "Linked example of teach a bot a workflow by screen recording. The post describes Grok Bot’s teach-a-task feature as learning from a single screen recording of someone doing a workflow, then repeating that workflow on its own.", "agent": "Grok Bot", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1vnbg4z/grok_bot_just_validated_everything_weve_been", "prompt": "Automation design: teach a bot a workflow by screen recording. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/teach-a-bot-a-workflow-by-screen-recording.html" }, { "id": "survey-ai-product-names", "title": "Survey AI product names", "summary": "Community report: claude shows up in a write-up about survey AI product names, with figures like 4,654. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50045468", "prompt": "Research brief: survey AI product names. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/survey-ai-product-names.html" }, { "id": "summarize-non-obvious-methods-file-by-file-in-a-paper-project", "title": "Summarize non-obvious methods file by file in a paper project", "summary": "Research repo hygiene: Claude Code emitted a methods cheat-sheet per file (only the non-obvious bits) so progress reviews didn’t require opening every notebook.", "agent": "Claude Code", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/MachineLearning/comments/1w2wqbm/claude_code_for_research_papers_r", "prompt": "Research brief: summarize non-obvious methods file by file in a paper project. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/summarize-non-obvious-methods-file-by-file-in-a-paper-project.html" }, { "id": "scaffold-full-stack-chores-with-replit-agent", "title": "Scaffold full-stack chores with Replit Agent", "summary": "A user builds throwaway web apps with Replit Agent to automate tedious personal tasks they would never hand-code.", "agent": "Replit Agent", "topic": "Automation", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "Build a small full-stack web app that automates : form UI, simple database, and a one-click deploy. Keep scope minimal and show me how to run it.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/scaffold-full-stack-chores-with-replit-agent.html" }, { "id": "run-marketing-campaigns-seo-and-content", "title": "Run marketing campaigns, SEO and content", "summary": "Real-world thread: Claude Code was pointed at run marketing campaigns, SEO and content. constructed 18 marketing agents for Claude Code, encompassing SEO, content, and social posting campaigns.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qy2l07/i_built_18_ai_marketing_agents_for_claude_code", "prompt": "GTM task: run marketing campaigns, SEO and content. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/run-marketing-campaigns-seo-and-content.html" }, { "id": "run-full-stack-seo", "title": "Run full-stack SEO", "summary": "Case study takeaway: n8n shows up in a write-up about run full-stack SEO, with figures like 8, 4,. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/SimslearnAi/status/2024630804081729617", "prompt": "GTM task: run full-stack SEO. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/run-full-stack-seo.html" }, { "id": "run-cron-agents-for-inbox-research-and-site-audits", "title": "Run cron agents for inbox, research and site audits", "summary": "From the linked report, jenny Ouyang runs two OpenClaw agents on one Oracle Cloud ARM server. One is a personal assistant with memory, and the other is a website-building bot she shares with her business partner. The inbox scanning works well for her.", "agent": "OpenClaw", "topic": "Email & Inbox", "source": "Blog", "url": "https://buildtolaunch.substack.com/p/openclaw-ai-agent-one-person-business", "prompt": "Go through my mail for this goal: run cron agents for inbox, research and site audits. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/run-cron-agents-for-inbox-research-and-site-audits.html" }, { "id": "run-seo-strategy-and-content", "title": "Run SEO strategy and content", "summary": "A published walkthrough shows claude shows up in a write-up about run SEO strategy and content, with figures like 10,000. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1syt37w/claude_is_my_seo_strategist_content_engine_and", "prompt": "GTM task: run SEO strategy and content. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/run-seo-strategy-and-content.html" }, { "id": "research-and-benchmark-competitors-into-a-deck-and-spreadsheet", "title": "Research and benchmark competitors into a deck and spreadsheet", "summary": "From the linked report, chatGPT Agent shows up in a write-up about research and benchmark competitors into a deck and spreadsheet, with figures like 5, 18. The linked post is the primary source for steps and outcomes.", "agent": "ChatGPT Agent", "topic": "Research & Data", "source": "Blog", "url": "https://techysurgeon.substack.com/p/using-new-chatgpt-agent-feature-for", "prompt": "Research brief: research and benchmark competitors into a deck and spreadsheet. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/research-and-benchmark-competitors-into-a-deck-and-spreadsheet.html" }, { "id": "produce-a-sourced-research-document", "title": "Produce a sourced research document", "summary": "From the linked report, as described in the source: and delivered a complete research document in one minute, following grok coordinated 16 specialized agents that searched and parsed 896 sources, debated and peer reviewed.", "agent": "Grok Bot", "topic": "Research & Data", "source": "X", "url": "https://x.com/tetsuoai/status/2024289341523321185", "prompt": "Research brief: produce a sourced research document. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/produce-a-sourced-research-document.html" }, { "id": "play-test-your-own-game", "title": "Play-test your own game", "summary": "One practitioner notes that the game is a browser-based, turn-based crossword dungeon. Claude wrote a node.js wrapper that leaves the game files alone. Milestone 13, with five new special encounters, took 12 minutes and about 120k tokens.", "agent": "Claude", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47947525", "prompt": "Notes task: play-test your own game. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/play-test-your-own-game.html" }, { "id": "pick-a-raffle-winner-from-a-google-sheet", "title": "Pick a raffle winner from a Google Sheet", "summary": "Claude Code selects a random row from a Google Sheet of giveaway submissions for a Slack community raffle.", "agent": "Claude Code", "topic": "Automation", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Open this Google Sheet of raffle entries, pick one random valid row as the winner, and report the name and email. Exclude blank or duplicate rows.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/pick-a-raffle-winner-from-a-google-sheet.html" }, { "id": "optimize-cuda-kernels", "title": "Optimize CUDA kernels", "summary": "Community report: langGraph was leaned on to build a C++ CUDA test harness, which was afterward run by AI agents to obtain benchmarks and optimize the kernels powered by Nsight.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49842596", "prompt": "Help me optimize CUDA kernels. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/optimize-cuda-kernels.html" }, { "id": "generate-customer-service-agents-from-a-url-that-book-appointments", "title": "Generate customer-service agents from a URL that book appointments", "summary": "As described in the source, custom agent shows up in a write-up about generate customer-service agents from a URL that book appointments. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/SideProject/comments/1ubeux4/built_an_ai_agent_platform_solo_in_2_months_paste", "prompt": "GTM task: generate customer-service agents from a URL that book appointments. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/generate-customer-service-agents-from-a-url-that-book-appointments.html" }, { "id": "fix-shopify-seo-and-find-ad-waste", "title": "Fix Shopify SEO and find ad waste", "summary": "According to the write-up, claude shows up in a write-up about fix Shopify SEO and find ad waste, with figures like 95,. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/Mas_simooo/status/2104669010856202376", "prompt": "GTM task: fix Shopify SEO and find ad waste. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/fix-shopify-seo-and-find-ad-waste.html" }, { "id": "fill-pdf-forms", "title": "Fill PDF forms", "summary": "Case study takeaway: gitHub Copilot shows up in a write-up about fill PDF forms. The linked post is the primary source for steps and outcomes.", "agent": "GitHub Copilot", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47995318", "prompt": "Help me fill PDF forms. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/fill-pdf-forms.html" }, { "id": "explore-open-math-problems", "title": "Explore open math problems", "summary": "From the linked report, custom agent covered explore open math problems. a document exploring the use of autonomous mathematical discovery in a multi-agent open-world setting.", "agent": "Custom agent", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49481455", "prompt": "Research brief: explore open math problems. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/explore-open-math-problems.html" }, { "id": "deep-seo-content-calendar-with-manus", "title": "Deep SEO content calendar with Manus", "summary": "A marketer asked Manus to study their products and writing, research keywords, and produce a content calendar at the intersection of interest and revenue.", "agent": "Manus", "topic": "Sales & Marketing", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "Study my products and blog, research the SEO landscape and keywords, find intersections with topics I enjoy that can generate revenue, and deliver a 90-day content calendar with titles and target queries.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/deep-seo-content-calendar-with-manus.html" }, { "id": "analyze-170k-llm-logs-overnight", "title": "Analyze 170k LLM logs overnight", "summary": "Case study takeaway: user gave a Gemini agent access to the llm CLI and 170k LLM logs, told it to use a free Chutes model, and set a one-month time limit. The agent planned and ran the full analysis while people sleep on its own for hours powered by the CLI. It finished the job quickly but switched to Groq, respecting the limit while adding unexpected cost.", "agent": "Gemini", "topic": "Productivity", "source": "X", "url": "https://x.com/xundecidability/status/2027401487173759288", "prompt": "Help me analyze 170k LLM logs overnight. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 32, "page": "https://agentsightings.com/case/analyze-170k-llm-logs-overnight.html" }, { "id": "use-grok-as-the-narrative-engine-of-a-game", "title": "Use Grok as the narrative engine of a game", "summary": "According to the write-up, the poster says they assembled a text-based game where players make choices, roll dice, and face consequences, while Grok acts as the main narrator behind the scenes. According to the post, Grok keeps the game state on track and writes the story the player reads; the human assembled the game and framed it as a structured demo on their profile. They report Grok worked much better than Gemini and GPT for narrative output, crediting both its writing quality and fewer refusals around player actions.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/grok/comments/1stkvjp/i_built_a_game_that_uses_grok_as_the_narrative", "prompt": "Help me use Grok as the narrative engine of a game. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/use-grok-as-the-narrative-engine-of-a-game.html" }, { "id": "track-home-maintenance-from-receipts-and-inspection-reports", "title": "Track home maintenance from receipts and inspection reports", "summary": "Linked example of track home maintenance from receipts and inspection reports. The concrete setup described in the thread was a maintenance coordinator, not a general-purpose home agent.", "agent": "Custom agent", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1wbz6zq/anyone_using_ai_to_make_homeownership_easier", "prompt": "Notes task: track home maintenance from receipts and inspection reports. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/track-home-maintenance-from-receipts-and-inspection-reports.html" }, { "id": "run-an-overnight-chief-of-staff-for-email-and-calendar", "title": "Run an overnight chief of staff for email and calendar", "summary": "As described in the source, the builder runs Claude Code with MCP servers for Google Calendar, Gmail, Todoist and Google Maps (Directions API) for drive times. booked tasks run email triage at 5:30 AM and calendar prep at 5:45 AM. The builder says the task list and calendar, covering traffic-based drive-time events, are current by 6:15 AM.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/amenya_nelson/status/2051583766481571904", "prompt": "Go through my mail for this goal: run an overnight chief of staff for email and calendar. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/run-an-overnight-chief-of-staff-for-email-and-calendar.html" }, { "id": "regrade-assignments-and-update-grades-in-brightspace", "title": "Regrade assignments and update grades in Brightspace", "summary": "One practitioner notes that the professor gave the already TA-graded assignment submissions to OpenAI's agent. The agent regraded every submission to find issues the TA missed, verified AI-generated answers by querying Claude, and directly revised all grades and feedback inside Brightspace. The process produced expanded feedback and adjusted grades that caught additional problems the TA had overlooked.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/ipeirotis/status/2106416110211862646", "prompt": "Notes task: regrade assignments and update grades in Brightspace. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/regrade-assignments-and-update-grades-in-brightspace.html" }, { "id": "race-three-models-to-build-a-counter-strike-clone", "title": "Race three models to build a Counter-Strike clone", "summary": "Documented elsewhere: each model (Codex Max 5.1, Opus 4.5, Gemini 3 Pro) ran in its provider's CLI on a top-tier plan with default settings. They got about seven consecutive prompts. All three ended with a working multiplayer 3D shooter and no hand-written code.", "agent": "Codex", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46080835", "prompt": "Help me race three models to build a Counter-Strike clone. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/race-three-models-to-build-a-counter-strike-clone.html" }, { "id": "prototype-product-features-as-a-non-coding-pm", "title": "Prototype product features as a non-coding PM", "summary": "Documented elsewhere: eric Xiao cloned his trip-planner codebase and had Cursor describe it. He saved that description as an AGENTS.md file so new chats start with context. The agent located gaps such as no saved trips, loading indicator, map or follow-ups, and drew wireframes for each.", "agent": "Cursor", "topic": "Software Development", "source": "X", "url": "https://x.com/leerob/status/2041969870234120231", "prompt": "In this repo, prototype product features as a non-coding PM. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/prototype-product-features-as-a-non-coding-pm.html" }, { "id": "port-claude-code-hooks-to-pi-extensions", "title": "Port Claude Code hooks to pi extensions", "summary": "One practitioner notes that the builder had assembled up a collection of Claude Code hooks over several months. Unlike skills, hooks use a Claude-specific format, so they were the hardest part to migrate to pi. According to The builder, the agent did the port very quickly.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47830898", "prompt": "Notes task: port Claude Code hooks to pi extensions. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/port-claude-code-hooks-to-pi-extensions.html" }, { "id": "play-rollercoaster-tycoon", "title": "Play RollerCoaster Tycoon", "summary": "Observed in the wild: the page says an AI agent runs a RollerCoaster Tycoon theme park on its own through a command line. It places rides, fixes infrastructure problems, and writes CFO-style reports. The source I could read states no numbers or results beyond the claim that the AI manages the park on its own.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46588972", "prompt": "Help me play RollerCoaster Tycoon. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/play-rollercoaster-tycoon.html" }, { "id": "monitor-pc-memory-and-ask-before-closing-apps", "title": "Monitor PC memory and ask before closing apps", "summary": "Documented elsewhere: the Grok bot monitored the PC and sent a text alert when RAM hit nearly 28GB with 22 Python processes and iCloud powered by 10GB. It listed processes eating memory, suggested what to close, asked permission before any action, and remembered the prior instruction to leave ChatGPT open. Someone got the text during lunch at a construction site and handled the response remotely without the computer running out of memory.", "agent": "Grok Bot", "topic": "Productivity", "source": "X", "url": "https://x.com/Adamdesgns/status/2107520739892973826", "prompt": "Help me monitor PC memory and ask before closing apps. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/monitor-pc-memory-and-ask-before-closing-apps.html" }, { "id": "hunt-high-value-pok-mon-cards-on-ebay-overnight", "title": "Hunt high-value Pokémon cards on eBay overnight", "summary": "Community report: alessio Finelli gave the Codex agent a sparse skill file with rules on target cards, batch size of 5, and grading companies. The agent browses eBay listings on its own, pulls PSA certificate numbers, cross-references known prices, and flags underpriced high-value cards. It works as his power buyer, surfacing underpriced cards before others see them.", "agent": "Codex", "topic": "Productivity", "source": "X", "url": "https://x.com/Scantor22/status/2078497019446894953", "prompt": "Help me hunt high-value Pokémon cards on eBay overnight. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/hunt-high-value-pok-mon-cards-on-ebay-overnight.html" }, { "id": "hand-lead-gen-agency-tasks-to-an-agent-instead-of-a-va", "title": "Hand lead-gen agency tasks to an agent instead of a VA", "summary": "Real-world thread: the poster runs a lead-gen agency and said they tried ChatGPT agent mode after a YouTube video, then saw it handle some work they normally pay a VA to do. In the thread, they do not spell out the exact task flow; instead they ask how to make repeatable specialist setups, such as separate agents for ad copy, creative, competitor research, or a VA-style role, and whether that means agent mode, custom GPTs, or Claude projects. The concrete outcome stated is only that ChatGPT agent mode handled some existing VA work well enough to push them toward powered by agents for more tasks.", "agent": "ChatGPT Agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1sxomxc/ai_agentstasks_for_lead_gen_agency", "prompt": "GTM task: hand lead-gen agency tasks to an agent instead of a VA. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/hand-lead-gen-agency-tasks-to-an-agent-instead-of-a-va.html" }, { "id": "follow-an-account-and-comment-on-linkedin", "title": "Follow an account and comment on LinkedIn", "summary": "From the linked report, the agent received access to Someone's LinkedIn account. It followed the Perplexity CEO, located a specific post, and added a comment underneath, completing the sequence on its own in one attempt while displaying its reasoning before each action. It succeeded on the first try after the upgrade that improved reliability and raised internal test scores by 23%.", "agent": "Perplexity Comet", "topic": "Business & Startups", "source": "X", "url": "https://x.com/ai_for_success/status/1986862656238825788", "prompt": "Biz task: follow an account and comment on LinkedIn. Break into steps, show intermediate output, and pause before irreversible or public actions.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/follow-an-account-and-comment-on-linkedin.html" }, { "id": "do-sales-research-and-compare-app-to-mock-ups", "title": "Do sales research and compare app to mock-ups", "summary": "Linked example of do sales research and compare app to mock-ups. In the thread, one commenter describes opening two Chrome tabs—an HTML mockups file and the live app—and asking Claude in Chrome to move through both and produce a document listing UX/UI differences.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1psk8mw/do_you_actually_use_the_claude_chrome_extension", "prompt": "GTM task: do sales research and compare app to mock-ups. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/do-sales-research-and-compare-app-to-mock-ups.html" }, { "id": "deliver-a-software-feature-autonomously-partial", "title": "Deliver a software feature autonomously (partial)", "summary": "From the linked report, someone discussed the feature deliverables and agreed on a concrete plan with Claude, then granted it full autonomous control to implement the entire feature. Claude generated 70 files on its own without further input or tests. Someone deleted the branch, cleared the session, and returned to powered by Claude only for incremental pair-programming steps.", "agent": "Claude computer use", "topic": "Productivity", "source": "X", "url": "https://x.com/ckathanasiadis/status/2105674952623964339", "prompt": "Help me deliver a software feature autonomously (partial). Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/deliver-a-software-feature-autonomously-partial.html" }, { "id": "control-a-pc-and-launch-world-of-warcraft-from-your-phone", "title": "Control a PC and launch World of Warcraft from your phone", "summary": "Community report: simon Batt installed Git and enabled computer-use permissions for Claude Code on his Windows PC. A plain-English prompt had it open Calculator, multiply two numbers, and save the result to Notepad on the Desktop. For the WoW request, Claude described back when finished and the character was logged in.", "agent": "Claude Code", "topic": "Productivity", "source": "Blog", "url": "https://www.xda-developers.com/claude-code-control-of-my-desktop-for-a-week-automated-things-i-didnt-think-were-possible/", "prompt": "Help me control a PC and launch World of Warcraft from your phone. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/control-a-pc-and-launch-world-of-warcraft-from-your-phone.html" }, { "id": "call-a-dental-insurer-on-your-behalf", "title": "Call a dental insurer on your behalf", "summary": "A published walkthrough shows per a quoted passage in a Hacker News comment, Meta's AI agent placed an outbound call to the writer's dental insurer. It gave their member ID, answered a security question, and waited on hold. The call reached a human representative about ten minutes before the handoff, so Someone skipped the hold time.", "agent": "Meta Muse", "topic": "Sales & Marketing", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49804435", "prompt": "GTM task: call a dental insurer on your behalf. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/call-a-dental-insurer-on-your-behalf.html" }, { "id": "build-and-test-a-mars-simulator-game", "title": "Build and test a Mars simulator game", "summary": "One practitioner notes that someone gave Grok Build simple prompts to create a Mars simulator game for his nephew. The agent wrote the systems, assembled and tested the game, studied the gameplay, located and fixed bugs, then kept iterating on its own. It produced a working Mars simulator game.", "agent": "Grok Bot", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/cb_doge/status/2092690415866822950", "prompt": "Notes task: build and test a Mars simulator game. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/build-and-test-a-mars-simulator-game.html" }, { "id": "automate-client-onboarding-and-schedule-pdfs", "title": "Automate client onboarding and schedule PDFs", "summary": "According to the write-up, they assembled two n8n workflows around a Google Sheet. One triggers when a new booking is marked for onboarding, pulls that client’s upcoming sessions, creates a temporary Google Doc, turns it into a personalized PDF, emails the welcome pack with the trainer CC’d, then updates the sheet so it cannot resend; a second 8am workflow checks for sessions 30 or 7 days out and repeats the PDF-and-email process for reminders. The result was that every client automatically got a welcome pack plus 30-day and 7-day reminders with no manual sending.", "agent": "n8n", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1rruer8/built_an_n8n_automation_that_handles_client", "prompt": "Automation design: automate client onboarding and schedule PDFs. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/automate-client-onboarding-and-schedule-pdfs.html" }, { "id": "answer-renter-questions-and-schedule-tours", "title": "Answer renter questions and schedule tours", "summary": "From the linked report, zillow Rentals embeds an EliseAI-powered agent called AI Assist in its listings. It replies to renter inquiries from the first message, schedules tours, and follows up after tours, around the clock. From October 2025 to April 2026, renters who engaged with AI Assist were 43% more likely to apply, 19% more likely to book a tour and 24% more likely to sign a lease.", "agent": "Custom agent", "topic": "Productivity", "source": "X", "url": "https://x.com/vibegoat", "prompt": "Help me answer renter questions and schedule tours. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 31, "page": "https://agentsightings.com/case/answer-renter-questions-and-schedule-tours.html" }, { "id": "turn-pdfs-and-textbooks-into-interactive-courses", "title": "Turn PDFs and textbooks into interactive courses", "summary": "Linked example of turn PDFs and textbooks into interactive courses. The agent receives a PDF or textbook and parses it, keeping small files in context or embedding larger ones.", "agent": "Custom agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/nutlope/status/1981373070666264805", "prompt": "Research brief: turn PDFs and textbooks into interactive courses. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/turn-pdfs-and-textbooks-into-interactive-courses.html" }, { "id": "plan-in-claude-code-implement-in-codex", "title": "Plan in Claude Code, implement in Codex", "summary": "Calvin keeps Claude Code open for planning, git and exploration, then flips to Codex when ready to implement, with separate-family review on PRs.", "agent": "Codex", "topic": "Software Development", "source": "Blog", "url": "https://calv.info/agents-feb-2026", "prompt": "Using the approved plan in PLAN.md, implement stage 1 on a new branch, run tests, and open a draft PR. Do not start stage 2 until review comments are addressed.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/plan-in-claude-code-implement-in-codex.html" }, { "id": "pick-the-cheapest-capable-model-per-task-for-crm-and-email-work", "title": "Pick the cheapest capable model per task for CRM and email work", "summary": "Documented elsewhere: openClaw shows up in a write-up about pick the cheapest capable model per task for CRM and email work. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "Email & Inbox", "source": "Blog", "url": "https://substack.com/", "prompt": "Go through my mail for this goal: pick the cheapest capable model per task for CRM and email work. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/pick-the-cheapest-capable-model-per-task-for-crm-and-email-work.html" }, { "id": "cloud-browser-chores-driven-from-an-ide-agent", "title": "Cloud-browser chores driven from an IDE agent", "summary": "A founder uses Cursor's agent to write scripts that drive a cloud browser for daily web tasks without keeping a laptop on.", "agent": "Cursor", "topic": "Automation", "source": "Blog", "url": "https://cluelessfounder.com/blog/beyond-chatbots-ai-agents-guide/", "prompt": "Write a script that opens a headless browser, logs into this dashboard, exports yesterday's report as CSV and saves it to my drive folder.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/cloud-browser-chores-driven-from-an-ide-agent.html" }, { "id": "build-an-e-commerce-agent", "title": "Build an e-commerce agent", "summary": "Observed in the wild: utilized OpenClaw to build an e-commerce workflow agent, spending over 100 hours and 200 million tokens, and emphasizing the build effort in this post.", "agent": "OpenClaw", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/openclaw/comments/1rgcunb/spent_100_hours_and_burned_200m_tokens_building", "prompt": "Automation design: build an e-commerce agent. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/build-an-e-commerce-agent.html" }, { "id": "build-a-deals-page-step-by-step", "title": "Build a deals page step by step", "summary": "Real-world thread: devin shows up in a write-up about build a deals page step by step, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "Devin", "topic": "Software Development", "source": "Blog", "url": "https://qubika.com/blog/devin-ai-coding-agent/", "prompt": "In this repo, build a deals page step by step. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 30, "page": "https://agentsightings.com/case/build-a-deals-page-step-by-step.html" }, { "id": "turn-a-recorded-task-into-instructions-an-agent-runs", "title": "Turn a recorded task into instructions an agent runs", "summary": "Observed in the wild: the poster recorded a Loom walkthrough of the task while narrating why each click mattered, uploaded the video to YouTube, and used Gemini 2.5 Pro to turn that recording into detailed step-by-step instructions. They pasted those instructions into ChatGPT Agent, which ran in a virtual machine, paused for Someone to enter Salesforce credentials and a rotating authorization code, then pulled a Salesforce report, checked the same account in Gong, summarized the last 7 days, and assembled the result in a Word document. The agent produced the exact same output as the poster’s manual process, and the poster saw it as a practical time-saver for recurring reporting.", "agent": "ChatGPT Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ChatGPT/comments/1m97oeu", "prompt": "Help me turn a recorded task into instructions an agent runs. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/turn-a-recorded-task-into-instructions-an-agent-runs.html" }, { "id": "test-an-agent-on-seo-research-and-outreach-tasks", "title": "Test an agent on SEO research and outreach tasks", "summary": "Real-world thread: SE Ranking gave ChatGPT Operator prompts in four areas: competitor analysis, SERP monitoring, keyword research, and link building. It had to pull top-10 Google and Bing results into a Google Sheet, check a sheet of referring pages for backlinks to seranking.com, and draft replies to unread link-building emails in Gmail. Simple SERP pulls and outreach drafting worked best.", "agent": "Operator", "topic": "Sales & Marketing", "source": "Blog", "url": "https://seranking.com/blog/chatgpt-operator-for-seo/", "prompt": "GTM task: test an agent on SEO research and outreach tasks. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/test-an-agent-on-seo-research-and-outreach-tasks.html" }, { "id": "send-emails-from-a-signed-in-inbox", "title": "Send emails from a signed-in inbox", "summary": "Community report: in the Reddit thread, the poster says they used ChatGPT agent for tasks like booking appointments, sending emails, and sending messages to their boss. In a follow-up comment, they clarify the email case: the agent asked them to sign into their email account, they did, and it then actually sent the emails; elsewhere they say they also had it find about 10 tutors and write personalized outreach emails based on what each could teach. The reported result is that it sent real emails from the signed-in inbox, covering outreach to around 10 tutors.", "agent": "ChatGPT Agent", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1m49e7d/chatgpt_agent_is_much_more_useful_than_i_thought", "prompt": "Go through my mail for this goal: send emails from a signed-in inbox. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/send-emails-from-a-signed-in-inbox.html" }, { "id": "run-academic-literature-reviews-from-seed-papers", "title": "Run academic literature reviews from seed papers", "summary": "Real-world thread: the poster made a lightweight agent skill for literature reviews because general chatbots were missing relevant papers and citation tracing. The skill starts from seed papers, follows references backward and citations forward, screens the papers it locates, and iteratively refines the review; the workflow is partly hard-coded/scripted and meant to run inside tools such as Claude Code, Codex, Gemini CLI, or OpenClaw. In the poster’s tests, the final review was better than a generic AI-generated document, especially on coverage and paper selection.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/AIToolBench/comments/1su9rqu/i_built_a_agent_skill_for_academic_literature", "prompt": "Research brief: run academic literature reviews from seed papers. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/run-academic-literature-reviews-from-seed-papers.html" }, { "id": "run-a-systematic-literature-review-from-one-prompt", "title": "Run a systematic literature review from one prompt", "summary": "Real-world thread: user enters the prompt at scispace.com. The agent produces PICO-based research questions and screening criteria for Someone to review and edit, then lets Someone select databases and date ranges. It outputs a complete systematic review and PRISMA diagram from a single prompt, but paywalled papers still block full automation.", "agent": "Custom agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/heyrimsha/status/2037537471563776039", "prompt": "Research brief: run a systematic literature review from one prompt. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/run-a-systematic-literature-review-from-one-prompt.html" }, { "id": "run-a-shared-team-agent-for-calls-approvals-and-tasks", "title": "Run a shared team agent for calls, approvals and tasks", "summary": "Community report: nikki stood up a shared Hermes Agent named Robert for the buzzdotxyz startup team. It receives access to the team's full Obsidian knowledge base plus Hermes memory, enabling any member to ask questions or assign work. Robert supplies context beyond any single chat, helping the non-technical co-founder and others complete more work.", "agent": "Hermes Agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/niklas11891/status/2105541804267274335", "prompt": "Research brief: run a shared team agent for calls, approvals and tasks. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/run-a-shared-team-agent-for-calls-approvals-and-tasks.html" }, { "id": "run-a-daily-seo-article-campaign", "title": "Run a daily SEO article campaign", "summary": "Observed in the wild: the agent received access to keyword and article research plus a transcript of Someone's views on the topic. It researched keywords and articles independently, wrote one article daily for the target keyword, and published it. Article 1 reached page one of search results.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/DigitalMarketing/comments/1uhpucc/how_do_you_use_ai_in_marketing_for_real", "prompt": "GTM task: run a daily SEO article campaign. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/run-a-daily-seo-article-campaign.html" }, { "id": "generate-monthly-marketing-reports-and-buying-intent-replies", "title": "Generate monthly marketing reports and buying-intent replies", "summary": "As described in the source, one commenter said they upload SEO, social, GA4, and GSC reports into Claude each month and give it substantial business context so it can turn those inputs into a monthly update report, saving them analysis and interpretation time. Another said they monitor Reddit, Quora, and X for buying-intent threads, then have Claude draft tone-matched replies for human review before posting. The thread reports clear time savings rather than hard business metrics: one person said monthly reporting saves them hours, and another cut community-response work from 3–4 hours to about 20 minutes.", "agent": "Claude", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/digital_marketing/comments/1td72d9/how_are_you_using_claude_for_marketing", "prompt": "GTM task: generate monthly marketing reports and buying-intent replies. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/generate-monthly-marketing-reports-and-buying-intent-replies.html" }, { "id": "fight-a-mattress-warranty-claim-by-email", "title": "Fight a mattress warranty claim by email", "summary": "Community report: user emailed the mattress company about a two-year-old warranty issue and spotted ChatGPT-style replies after one or two exchanges. They then set their own agent to handle the ongoing email thread, giving it instructions to cite laws and respond as an aggressive pain-in-the-ass customer while the company's side stayed polite. The agents continued exchanging emails with no resolution or outcome numbers stated in the post.", "agent": "Custom agent", "topic": "Email & Inbox", "source": "X", "url": "https://x.com/yosoymario91/status/2104544727928377679", "prompt": "Go through my mail for this goal: fight a mattress warranty claim by email. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/fight-a-mattress-warranty-claim-by-email.html" }, { "id": "complete-an-online-survey-end-to-end", "title": "Complete an online survey end to end", "summary": "A published walkthrough shows the poster says they gave Meta’s Muse a link to one of their surveys and told it to complete the whole thing without human help. According to the post, Muse handled the survey from start to finish on its own, covering navigating pages, answering questions, solving the captcha, and submitting the response; the poster says they never clicked, answered, or took over. The reported result was a fully submitted survey response with no human intervention.", "agent": "Meta Muse", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/Marketresearch/comments/1ww7umw/metas_ai_agent", "prompt": "Research brief: complete an online survey end to end. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/complete-an-online-survey-end-to-end.html" }, { "id": "build-a-52-node-n8n-workflow", "title": "Build a 52-node n8n workflow", "summary": "A published walkthrough shows someone tasked Claude Computer Use with building a 52-node n8n workflow. The agent performed the full build on its own in one afternoon. The workflow was completed in one afternoon rather than the three weekends required previously.", "agent": "Claude computer use", "topic": "Automation", "source": "X", "url": "https://x.com/dailystartupfix/status/2032737694803951785", "prompt": "Automation design: build a 52-node n8n workflow. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 29, "page": "https://agentsightings.com/case/build-a-52-node-n8n-workflow.html" }, { "id": "update-a-digital-assets-platform", "title": "Update a digital assets platform", "summary": "Community report: Manus was pointed at update a digital assets platform. in Genesis v2.0, Manus was utilized by Mufasa to look over features, iterate mockups, and develop code for a new AI automation industry.", "agent": "Manus", "topic": "Knowledge & Notes", "source": "X", "url": "https://x.com/mufasadubai/status/2027122360101347426", "prompt": "Notes task: update a digital assets platform. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/update-a-digital-assets-platform.html" }, { "id": "track-personal-finances", "title": "Track personal finances", "summary": "Community report: claude Code shows up in a write-up about track personal finances. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://aiiq.substack.com/p/start-using-claude-code-or-codex", "prompt": "Notes task: track personal finances. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/track-personal-finances.html" }, { "id": "ship-a-first-ios-app-to-the-app-store", "title": "Ship a first iOS app to the App Store", "summary": "Community report: from the linked report: utilizing ChatGPT support, they developed their initial app using Replit and successfully made it available on the App Store.", "agent": "Replit Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1s7onvb/ive_just_built_my_first_app_on_replit_but_need", "prompt": "Help me ship a first iOS app to the App Store. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/ship-a-first-ios-app-to-the-app-store.html" }, { "id": "search-state-databases-for-unclaimed-property-under-old-names", "title": "Search state databases for unclaimed property under old names", "summary": "As described in the source, claude covered search state databases for unclaimed property under old names. requested Claude to search for unclaimed property in all states they inhabited, powered by their names and old names.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/PromptEngineering/comments/1vrij5c/about_1_in_7_people_have_unclaimed_money_sitting", "prompt": "Help me search state databases for unclaimed property under old names. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/search-state-databases-for-unclaimed-property-under-old-names.html" }, { "id": "run-marketing-operations", "title": "Run marketing operations", "summary": "From the linked report, claude Code shows up in a write-up about run marketing operations. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/AskGTM/comments/1tngr97/automated_my_marketing_operations_with_claude_code", "prompt": "GTM task: run marketing operations. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/run-marketing-operations.html" }, { "id": "review-a-housing-court-case-as-an-experienced-attorney", "title": "Review a housing court case as an experienced attorney", "summary": "Community report: claude covered look over a housing court case as an experienced attorney The linked post has the narrative detail.", "agent": "Claude", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qkxkae/claude_for_legal_advice", "prompt": "Notes task: review a housing court case as an experienced attorney. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/review-a-housing-court-case-as-an-experienced-attorney.html" }, { "id": "publish-ai-written-blog-posts-from-trending-news-to-wordpress", "title": "Publish AI-written blog posts from trending news to WordPress", "summary": "From the linked report, n8n shows up in a write-up about publish AI-written blog posts from trending news to WordPress, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Media & Content", "source": "Blog", "url": "https://dev.to/grewup/automate-blog-publishing-with-n8n-ai-wordpress-full-workflowpublished-true-56cl", "prompt": "Creative task: publish AI-written blog posts from trending news to WordPress. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/publish-ai-written-blog-posts-from-trending-news-to-wordpress.html" }, { "id": "parallel-claude-code-workstreams-for-a-saas", "title": "Parallel Claude Code workstreams for a SaaS", "summary": "A solo founder shipped a social-media management platform with 12 API integrations in three weeks by splitting layers into parallel Claude Code worktrees and Codex review.", "agent": "Claude Code", "topic": "Business & Startups", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47749688", "prompt": "Split this layer of the spec into independent workstreams. For each, create a worktree, implement behind feature flags, and open a draft PR. Do not start dependent layers until these merge.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/parallel-claude-code-workstreams-for-a-saas.html" }, { "id": "find-weak-web-presence-businesses-and-pitch-them", "title": "Find weak-web-presence businesses and pitch them", "summary": "From the linked report, custom agent shows up in a write-up about find weak-web-presence businesses and pitch them. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/passive_income/comments/1rmsb2o/i_set_up_6_ai_agents_that_sell_web_services_247", "prompt": "GTM task: find weak-web-presence businesses and pitch them. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/find-weak-web-presence-businesses-and-pitch-them.html" }, { "id": "find-vegetarian-restaurants-and-save-notes-via-computer-use", "title": "Find vegetarian restaurants and save notes via computer use", "summary": "Documented elsewhere: following Anthropic's setup instructions, The builder installed Docker, stood up a Claude API key, ran one Terminal command and opened the web app. They gave Claude the restaurant task with Google already open. Setup worked first time and the text file was stood up.", "agent": "Claude computer use", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://lovkush.substack.com/p/i-tried-anthropics-computer-use-agent", "prompt": "Notes task: find vegetarian restaurants and save notes via computer use. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/find-vegetarian-restaurants-and-save-notes-via-computer-use.html" }, { "id": "create-social-media-visuals", "title": "Create social media visuals", "summary": "Case study takeaway: attempted to create app marketing visuals using Canva MCP in Claude Code, but it was an unsuccessful endeavor.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1qefbcn/claude_code_is_amazing_but_how_do_you_handle_app", "prompt": "GTM task: create social media visuals. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/create-social-media-visuals.html" }, { "id": "compile-journalist-lists-and-search-apartment-listings", "title": "Compile journalist lists and search apartment listings", "summary": "Observed in the wild: the reporter gave Manus three tasks: a list of China tech reporters, two-bedroom NYC listings with several criteria, and 50 Innovators Under 35 nominees. She watched its browser window and took over for captchas. The reporter list took a little over an hour and the apartment search under half an hour.", "agent": "Manus", "topic": "Productivity", "source": "Blog", "url": "https://www.technologyreview.com/2025/03/11/1113133/manus-ai-review/", "prompt": "Help me compile journalist lists and search apartment listings. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/compile-journalist-lists-and-search-apartment-listings.html" }, { "id": "build-a-personal-research-wiki-from-papers-and-articles", "title": "Build a personal research wiki from papers and articles", "summary": "One practitioner notes that the vault folder is opened in both Cursor and Obsidian. Sources go into an immutable raw/ folder, and an AGENTS.md file sets the wiki's conventions. The source is a pattern description, not a report with results.", "agent": "Cursor", "topic": "Knowledge & Notes", "source": "GitHub", "url": "https://github.com/rbarok/obsidian-cursor-knowledge-graph/blob/main/cursor-obsidian.md", "prompt": "Notes task: build a personal research wiki from papers and articles. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/build-a-personal-research-wiki-from-papers-and-articles.html" }, { "id": "build-a-company-structure", "title": "Build a company structure", "summary": "Community report: as described in the source: founded a business with the assistance of Claude Code agents, who also have a marketing representative responsible for brand identity and color selection.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1ostwq9/i_built_an_entire_fake_company_with_claude_code", "prompt": "GTM task: build a company structure. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/build-a-company-structure.html" }, { "id": "build-a-cardiac-health-tracking-app", "title": "Build a cardiac health tracking app", "summary": "Community report: after a November 2025 hospitalization for dehydration, the poster started with a spreadsheet and then used months of back-and-forth with Claude to turn it into ClinBridge, a progressive web app for tracking blood pressure, fluid intake, weight, heart rate, symptoms, meals, and activity. He says Claude helped build and word the project, while he decided the requirements; the app installs on a phone, works offline, and keeps data on the device. He says the app reached version 9.", "agent": "Claude", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1s2hf5f/73_years_old_no_coding_experience_cardiac_patient", "prompt": "In this repo, build a cardiac health tracking app. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 28, "page": "https://agentsightings.com/case/build-a-cardiac-health-tracking-app.html" }, { "id": "set-up-a-reddit-profile-through-desktop-control", "title": "Set up a Reddit profile through desktop control", "summary": "Observed in the wild: a commenter said they had Claude Code set up their Reddit profile entirely from the CLI. The agent first took a screenshot to inspect the current page, then used Playwright MCP to navigate into Reddit settings, fill out the profile forms, upload images, and when one image exceeded Reddit’s 500KB limit, it compressed the file and retried the upload without human help. The reported outcome was a completed Reddit profile with zero manual intervention.", "agent": "Claude Code", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1s7wkky/computer_use_is_now_in_claude_code", "prompt": "Help me set up a Reddit profile through desktop control. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 27, "page": "https://agentsightings.com/case/set-up-a-reddit-profile-through-desktop-control.html" }, { "id": "run-parallel-local-coding-agent-sessions", "title": "Run parallel local coding agent sessions", "summary": "A published walkthrough shows roark66 runs coding agents on RTX 3090s with 24GB each, powered by Claude Code alongside local models. They keep up to 10 agent sessions open at once, though never more than 5 are active at the same moment. Holding about 15 full contexts cached in RAM pushes their local cache utilisation to 95% or more.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49992657", "prompt": "In this repo, run parallel local coding agent sessions. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 27, "page": "https://agentsightings.com/case/run-parallel-local-coding-agent-sessions.html" }, { "id": "give-a-coding-agent-a-paper-corpus-to-find-new-techniques", "title": "Give a coding agent a paper corpus to find new techniques", "summary": "Claude Code covered give a coding agent a paper corpus to find new techniques. The poster ran two identical Claude Code agents on the same job: optimize a small language model.", "agent": "Claude Code", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/artificial/comments/1s6afwm/i_tested_what_happens_when_you_give_an_ai_coding", "prompt": "In this repo, give a coding agent a paper corpus to find new techniques. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 27, "page": "https://agentsightings.com/case/give-a-coding-agent-a-paper-corpus-to-find-new-techniques.html" }, { "id": "generate-updated-research-reports-on-followed-companies", "title": "Generate updated research reports on followed companies", "summary": "As described in the source, the poster said they assembled a stock-research agent on top of paid real-time market-data subscriptions because ChatGPT’s answers were too dated for investing. In comments, they said it uses Polygon real-time stocks and options data, can run code on that data to answer screening-style requests like finding today’s inside-day patterns, and is available as a CLI plus a free web version; people still had to test outputs and report mistakes. The reported benefit was fresher research and the ability to answer data-driven trading queries ChatGPT alone could not.", "agent": "Custom agent", "topic": "Research & Data", "source": "Reddit", "url": "https://www.reddit.com/r/OpenAI/comments/1mdrdbh/built_my_own_agent_for_stock_research_and", "prompt": "Research brief: generate updated research reports on followed companies. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 27, "page": "https://agentsightings.com/case/generate-updated-research-reports-on-followed-companies.html" }, { "id": "triage-a-founder-x27-s-inbox", "title": "Triage a founder's inbox", "summary": "Documented elsewhere: claude Code is responsible for reading the inbox, labeling messages, and drafting replies, as well as preparing calendars and reports, all while connecting a Gmail MCP server to the team.", "agent": "Claude Code", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1tq8zpc/gave_claude_code_my_inbox_calendar_through_one", "prompt": "Go through my mail for this goal: triage a founder's inbox. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/triage-a-founder-x27-s-inbox.html" }, { "id": "summarize-months-of-notes-in-logseq-via-cli-agent", "title": "Summarize months of notes in Logseq via CLI agent", "summary": "Documented elsewhere: wosk pasted the Logseq CLI documentation, installed alongside Logseq, to Codex, which then knew how to query the graph. It condenses journals across months and works with tagged pages such as job applications (with status values) and research projects. Codex can summarize months of journals, and tagged blocks make queries natural.", "agent": "Codex", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48897407", "prompt": "Notes task: summarize months of notes in Logseq via CLI agent. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/summarize-months-of-notes-in-logseq-via-cli-agent.html" }, { "id": "rewrite-low-ctr-meta-titles-and-audit-sites-for-seo", "title": "Rewrite low-CTR meta titles and audit sites for SEO", "summary": "Case study takeaway: studioHawk tests Claude Code in controlled batches. It connects to a CMS through its API and pulls Google Search Console data. The source calls early results promising.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Blog", "url": "https://studiohawk.com.au/blog/claude-code-seo-automation/", "prompt": "GTM task: rewrite low-CTR meta titles and audit sites for SEO. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/rewrite-low-ctr-meta-titles-and-audit-sites-for-seo.html" }, { "id": "local-multi-session-agent-with-parallel-task-graphs", "title": "Local multi-session agent with parallel task graphs", "summary": "A local agent runtime splits a large task into parallel sub-sessions across different model providers and resumes them from SQLite.", "agent": "Captain Claw", "topic": "Developer Tools", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47261534", "prompt": "Break this task into independent subtasks, run them in parallel, and then merge the results into a single report with a section per subtask.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/local-multi-session-agent-with-parallel-task-graphs.html" }, { "id": "generate-weekly-leadership-reports-and-handle-feature-requests", "title": "Generate weekly leadership reports and handle feature requests", "summary": "Zapier’s pattern here is a boss-agent: one helper turns Jira history into the Monday leadership pack; another answers “/feature” style Slack asks. Humans only review the outputs.", "agent": "Zapier Agents", "topic": "Automation", "source": "Reddit", "url": "https://www.reddit.com/r/zapier/comments/1raauiz/built_a_system_in_zapier_where_agents_handle", "prompt": "Automation design: generate weekly leadership reports and handle feature requests. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/generate-weekly-leadership-reports-and-handle-feature-requests.html" }, { "id": "generate-a-daily-personalized-trading-research-report-from-brokerage-data", "title": "Generate a daily personalized trading research report from brokerage data", "summary": "As described in the source, claude shows up in a write-up about generate a daily personalized trading research report from brokerage data. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Research & Data", "source": "X", "url": "https://x.com/lonniev/status/2106218283426881984", "prompt": "Research brief: generate a daily personalized trading research report from brokerage data. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/generate-a-daily-personalized-trading-research-report-from-brokerage-data.html" }, { "id": "cross-family-ai-review-before-human-pr-review", "title": "Cross-family AI review before human PR review", "summary": "After six months of agent-only coding, a commenter routes every PR through a different-model-family reviewer plus deterministic gates before looking at it.", "agent": "Codex", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49465119", "prompt": "Review this PR as a different model family than the author. Check correctness, security and missing tests. Return only actionable findings; do not rewrite the whole diff.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/cross-family-ai-review-before-human-pr-review.html" }, { "id": "city-wide-indie-cinema-listings", "title": "City-wide indie cinema listings", "summary": "An LLM-heavy pipeline scrapes small cinema websites, cleans and classifies showtimes, and builds one listing for the city.", "agent": "Custom agent", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=44405067", "prompt": "Visit each cinema page in this list, extract film title, showtime, and venue into a table, and flag pages you couldn't parse.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/city-wide-indie-cinema-listings.html" }, { "id": "answer-patient-enquiries-for-a-clinic-by-chat", "title": "Answer patient enquiries for a clinic by chat", "summary": "From the linked report, patients send messages through a chat interface into an n8n workflow. Gemini agent with Simple Memory for context pulls clinic details from Google Sheets and produces replies to enquiries on its own. No results or metrics are described.", "agent": "n8n", "topic": "Automation", "source": "X", "url": "https://x.com/SahilWagave/status/2109697093778690255", "prompt": "Automation design: answer patient enquiries for a clinic by chat. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 26, "page": "https://agentsightings.com/case/answer-patient-enquiries-for-a-clinic-by-chat.html" }, { "id": "turn-a-blog-post-into-an-animated-infographic", "title": "Turn a blog post into an animated infographic", "summary": "Community report: in a long-running Gemini chat that already held her brand hex codes, fonts and audience, she pasted in a blog post about the state of AI for entrepreneurs. She switched to Canvas and chose Create > Infographic. Within a couple of minutes it produced an on-brand infographic with fade-in data points and chart hover effects.", "agent": "Gemini", "topic": "Media & Content", "source": "Blog", "url": "https://kimdoyal.substack.com/p/this-free-gemini-feature-is-my-new", "prompt": "Creative task: turn a blog post into an animated infographic. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/turn-a-blog-post-into-an-animated-infographic.html" }, { "id": "run-an-ai-agent-on-a-nokia-110-feature-phone", "title": "Run an AI agent on a Nokia 110 feature phone", "summary": "Community report: the builder studied the Nokia 110 4G firmware and boot process, then ran custom code in RAM through the Calculator entry point. They turned Calculator into a chat app that sends typed messages to the DeepSeek chat API and acts on tool calls. Over mobile data, unplugged, it can answer questions, check the battery, switch the torch on and off, start a call and set an alarm.", "agent": "Custom agent", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50006114", "prompt": "Help me run an AI agent on a Nokia 110 feature phone. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/run-an-ai-agent-on-a-nokia-110-feature-phone.html" }, { "id": "recreate-a-video-ad-as-a-javascript-animation", "title": "Recreate a video ad as a JavaScript animation", "summary": "Community report: the builder downloaded a ChatGPT ad from YouTube, extracted its audio, and gave Claude (Opus 5.5) access to ffmpeg. A prompt asked for a pure JavaScript recreation powered by the same audio, with subtle animations captured and high production value. It finished inside an hour in one go.", "agent": "Claude", "topic": "Media & Content", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49942596", "prompt": "Creative task: recreate a video ad as a JavaScript animation. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/recreate-a-video-ad-as-a-javascript-animation.html" }, { "id": "monitor-competitor-marketplace-prices", "title": "Monitor competitor marketplace prices", "summary": "Community report: the poster says they use Grok Bot to periodically check product prices and competitor listings on a few online marketplaces. The bot browses those sites on its own, but some marketplaces interrupt it with CAPTCHAs; the poster says they currently have to use an API to solve them, and commenters suggested lower request rates, logged-in sessions, or routing the bot’s traffic through Someone’s own device. It works for ongoing marketplace price checks, but reliability breaks on sites that throw CAPTCHAs, covering a mouse-movement puzzle.", "agent": "Grok Bot", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1wq5vdz/grok_bot_keeps_getting_captcha_when_browsing", "prompt": "Help me monitor competitor marketplace prices. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/monitor-competitor-marketplace-prices.html" }, { "id": "hand-a-day-of-busywork-to-cowork", "title": "Hand a day of busywork to Cowork", "summary": "As described in the source, the builder, an architect, described outcomes to Cowork in the Claude desktop app and approved its plan before it ran. Tasks were sorting a 200-plus-file folder (he changed one rule to keep originals), filling a weekly report template from source files, and turning messy notes and links into a structured draft. The folder came back tidy with a duplicates note.", "agent": "Claude Cowork", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://dev.to/suraj_khaitan_f893c243958/claude-cowork-review-i-handed-it-a-day-of-my-busywork-heres-what-came-back-1b92", "prompt": "Notes task: hand a day of busywork to Cowork. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/hand-a-day-of-busywork-to-cowork.html" }, { "id": "find-and-clean-leads-for-recruiting-outreach", "title": "Find and clean leads for recruiting outreach", "summary": "A published walkthrough shows the poster wired Claude to MCP connections for Crustdata, FullEnrich, Lemlist, HubSpot, and GitHub, then gave it plain-English criteria like US companies with 100–500 employees, 15+ recent openings, fresh funding, and a recruiting manager to contact. Claude pulled company and hiring signals, located and verified contacts, assembled hiring and news briefs, and drafted outreach angles; in comments, another recruiter said they use Claude to clean rough lists, enrich and organize them into sheets/CRMs, and polish personalized messages before sending. The source says it saved the poster time and commenters said personalized Claude-assisted outreach gets replies, but it gives no hard performance numbers.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/RecruitmentAgencies/comments/1ryqkmd/using_claude_to_find_leads_for_my_recruiting", "prompt": "GTM task: find and clean leads for recruiting outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/find-and-clean-leads-for-recruiting-outreach.html" }, { "id": "figma-mcp-to-pixel-perfect-ui", "title": "Figma MCP to pixel-perfect UI", "summary": "A developer connects Figma MCP to Claude Code so frontend work goes from design frames to UI that matches the file, instead of manual translation.", "agent": "Claude Code", "topic": "Design & Creative", "source": "Blog", "url": "https://dev.to/taruntomar122/my-actual-ai-coding-setup-in-2026-and-how-i-decide-what-to-use-for-what-44oh", "prompt": "Using the Figma MCP, implement this frame as production UI in our design system. Match spacing and typography; call out anything the design system cannot express.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/figma-mcp-to-pixel-perfect-ui.html" }, { "id": "compose-and-produce-music-through-conversation", "title": "Compose and produce music through conversation", "summary": "From the linked report, the builder Leaned on Claude 4.5 models in Claude Code to write multi-track music and lyrics, plus the tooling for composing and producing. Claude was connected to Bitwig Studio through projects such as a Bitwig content search CLI and the Jeannie controller framework. The gist collects five songs, covering a symphony finale and a twelve-song concept album, with MIDI and lyrics on GitHub.", "agent": "Claude Code", "topic": "Media & Content", "source": "GitHub", "url": "https://gist.github.com/bedwards/de776e759c8fd0191c011e12ad08e443", "prompt": "Creative task: compose and produce music through conversation. Outline first, then draft. Preserve my voice; ask before posting publicly.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/compose-and-produce-music-through-conversation.html" }, { "id": "analyze-10-ks-for-value-investing", "title": "Analyze 10-Ks for value investing", "summary": "A published walkthrough shows the poster was testing an LLM investing assistant that read 10-Ks and tried to produce normalized earnings, ROIC, owner earnings, and a rough reverse DCF. In the thread, they say they first used EDGAR/XBRL Companyfacts, then easier APIs, but ran into custom tags, footnotes, and backtest leakage; commenters pushed a workflow that combines structured headline figures with retrieval over filing text, stores source passages and year-by-year claims outside the chat, and leaves the human to verify tricky comparability issues. The source reports no performance results, only problems and partial fixes: feeding whole filing histories hit context limits, chunking led to missed evidence and invented facts, and backtests looked unrealistically good because of restatements and filing lag.", "agent": "Custom agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ValueInvesting/comments/1x52d8o/anyone_building_a_value_investing_agent_what_are", "prompt": "Help me analyze 10-Ks for value investing. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 25, "page": "https://agentsightings.com/case/analyze-10-ks-for-value-investing.html" }, { "id": "let-ai-agents-design-in-figma", "title": "Let AI agents design in Figma", "summary": "Community report: the figma-use CLI connects to the Figma desktop app over Chrome DevTools Protocol and runs commands through Figma's Plugin API. Agents either issue commands one at a time or pipe JSX into a render command. The demos show button components and a Tailwind UI calendar.", "agent": "Custom agent", "topic": "Design & Creative", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46665169", "prompt": "Design task: let AI agents design in Figma. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 24, "page": "https://agentsightings.com/case/let-ai-agents-design-in-figma.html" }, { "id": "analyze-competitor-ads-and-generate-on-brand-ad-creatives", "title": "Analyze competitor ads and generate on-brand ad creatives", "summary": "One practitioner notes that the Ad Agent was assembled on the Claude Agent SDK and given a prompt to find competitors, learn from their ads, generate on-brand creatives, and package a shareable report. It ran the full sequence on its own with no node-based workflows or extra setup. The agent completed the described workflow of competitor analysis, creative generation, and report packaging.", "agent": "Claude", "topic": "Design & Creative", "source": "X", "url": "https://x.com/boringmarketer/status/2008607337532014709", "prompt": "Design task: analyze competitor ads and generate on-brand ad creatives. Show options, explain tradeoffs, and wait before exporting or publishing.", "added": "2026-10-15", "interest": 24, "page": "https://agentsightings.com/case/analyze-competitor-ads-and-generate-on-brand-ad-creatives.html" }, { "id": "send-daily-ai-news-research-reports", "title": "Send daily AI news research reports", "summary": "A published walkthrough shows A Grok bot was configured to scan X and AI news every few hours. It generated five written research reports each day, with Someone's system verifying every sourced figure before any number appeared in the output. Research arrived pre-finished, moving Someone's role from searching to deciding.", "agent": "Grok Bot", "topic": "Research & Data", "source": "X", "url": "https://x.com/madebykamil/status/2108948281237581829", "prompt": "Research brief: send daily AI news research reports. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 23, "page": "https://agentsightings.com/case/send-daily-ai-news-research-reports.html" }, { "id": "keep-coding-agents-running-autonomously-for-long-stretches", "title": "Keep coding agents running autonomously for long stretches", "summary": "Documented elsewhere: cursor ran hundreds of concurrent agents on one project. Flat self-coordination through a shared file with locks, then optimistic concurrency, failed. A browser assembled from scratch ran close to a week and produced over 1 million lines across 1,000 files.", "agent": "Cursor", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46624541", "prompt": "In this repo, keep coding agents running autonomously for long stretches. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 23, "page": "https://agentsightings.com/case/keep-coding-agents-running-autonomously-for-long-stretches.html" }, { "id": "generate-a-robot-arm-cad-model-from-one-prompt", "title": "Generate a robot arm CAD model from one prompt", "summary": "Community report: jake Fitzgerald installed the open source text-to-cad skill package in Codex, running GPT 5.5. The agent writes build123d Python scripts, regenerates the geometry locally, and outputs STEP parts plus a URDF. The arm's URDF, kinematics, GUI and STEP assembly were all generated, except the gripper.", "agent": "Codex", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47970497", "prompt": "Help me generate a robot arm CAD model from one prompt. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 23, "page": "https://agentsightings.com/case/generate-a-robot-arm-cad-model-from-one-prompt.html" }, { "id": "build-a-balloon-camel-simulator-for-an-led-burning-man-totem", "title": "Build a balloon-camel simulator for an LED Burning Man totem", "summary": "One practitioner notes that the builder Leaned on ChatGPT to generate reference images and prompts, then had Claude Code build a Go physics simulation of balloons streaming geometry to a web frontend. Step one was nearly one-shot; step two added multiple balloons with twists. The simulator worked and exported models, but the result looked like a cross between a poop emoji and an alien dildo, not Koons-like.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49210226", "prompt": "Notes task: build a balloon-camel simulator for an LED Burning Man totem. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 23, "page": "https://agentsightings.com/case/build-a-balloon-camel-simulator-for-an-led-burning-man-totem.html" }, { "id": "ship-an-ios-app-in-17-days-with-agents", "title": "Ship an iOS app in 17 days with agents", "summary": "Adam Van Lente went from a blank Xcode project to a live iOS app in 17 days with under 24 hours of keyboard time, mostly via Cursor, Claude Code and Codex.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://adamvanlente.com/posts/09-04-25-where-ai-coding-agents-shine-and-dont/", "prompt": "Map this iOS feature into bite-size prompts. Implement the next slice on a branch with tests. Stop when you hit a multi-layer integration (push, CloudKit, payments) and list what needs a human.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/ship-an-ios-app-in-17-days-with-agents.html" }, { "id": "run-an-outbound-sales-pipeline", "title": "Run an outbound sales pipeline", "summary": "Case study takeaway: grok Bot shows up in a write-up about run an outbound sales pipeline. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/romanbuildsaas/status/2094758876834938964", "prompt": "GTM task: run an outbound sales pipeline. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/run-an-outbound-sales-pipeline.html" }, { "id": "qualify-enrich-and-book-demos-for-saas-leads", "title": "Qualify, enrich and book demos for SaaS leads", "summary": "A published walkthrough shows A Lindy agent is available round the clock to qualify, enrich, and book demos for SaaS lead gen, resulting in a rise in mock conversion from 40% to 78%.", "agent": "Lindy", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/Devesh143/status/2053881421178245215", "prompt": "GTM task: qualify, enrich and book demos for SaaS leads. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/qualify-enrich-and-book-demos-for-saas-leads.html" }, { "id": "monitor-tasks-and-open-pull-requests", "title": "Monitor tasks and open pull requests", "summary": "A published walkthrough shows as described in the source: initiates a persistent script that keeps watch on tasks and opens pull requests with Cursor, establishing a data pipeline and summarizer.", "agent": "Cursor", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1q4iztv/anyone_succeed_building_something_cool_with", "prompt": "Help me monitor tasks and open pull requests. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/monitor-tasks-and-open-pull-requests.html" }, { "id": "let-an-agent-start-a-business-from-scratch", "title": "Let an agent start a business from scratch", "summary": "Toolbox for Devin: Ramp spend card, ElevenLabs voice number, AgentMail, Stripe, GitHub memory. Mandate: invent a business. Result after ~four weeks / 10,929 outbound calls: first revenue customer (Josh’s public run).", "agent": "Devin", "topic": "Software Development", "source": "X", "url": "https://x.com/joshjnunez/status/2100646367383126440", "prompt": "In this repo, let an agent start a business from scratch. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/let-an-agent-start-a-business-from-scratch.html" }, { "id": "debug-frontend-ui-bugs", "title": "Debug frontend UI bugs", "summary": "Case study takeaway: claude shows up in a write-up about debug frontend UI bugs. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://anmol-gupta.medium.com/claude-in-chrome-the-surprising-frontend-debugging-tool-thats-changing-my-workflow-6cac64d8c96b", "prompt": "Notes task: debug frontend UI bugs. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 22, "page": "https://agentsightings.com/case/debug-frontend-ui-bugs.html" }, { "id": "test-features-on-screen-and-merge-fixed-prs", "title": "Test features on screen and merge fixed PRs", "summary": "Case study takeaway: ryan Carson gives DevinAI access to his app via the Test App feature. The agent screen-records and narrates its own clicks through the feature, zeros in on bugs from those tests, fixes them in the code, and prepares a PR. Shipping velocity and dev happiness increased drastically with the cloud VMs and gpt-5.", "agent": "Devin", "topic": "Software Development", "source": "X", "url": "https://x.com/kr0der/status/2106399374859509893", "prompt": "In this repo, test features on screen and merge fixed PRs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 21, "page": "https://agentsightings.com/case/test-features-on-screen-and-merge-fixed-prs.html" }, { "id": "pull-stock-fundamentals-from-sec-filings-for-valuation", "title": "Pull stock fundamentals from SEC filings for valuation", "summary": "One practitioner notes that the developer prompted ChatGPT Agent mode, chosen for its web search, to produce fundamentals for four tickers (AAPL, MSFT, NVDA, TSLA) from SEC 10-Q filings. For each metric the agent returned a value, trend direction, 1-5 score, explanation, filing URL and the exact derivation. The agent output fed a working pipeline that combined valuation, sentiment and fundamental votes and backtested the picks over 63 trading days.", "agent": "ChatGPT Agent", "topic": "Automation", "source": "GitHub", "url": "https://github.com/phanhpp/Multi-Agent-Stock-Analysis-System", "prompt": "Automation design: pull stock fundamentals from SEC filings for valuation. Specify triggers, steps, and failure modes before enabling sends or deletes.", "added": "2026-10-15", "interest": 21, "page": "https://agentsightings.com/case/pull-stock-fundamentals-from-sec-filings-for-valuation.html" }, { "id": "claude-code-as-a-general-computer-operator", "title": "Claude Code as a general computer operator", "summary": "A writer argues a terminal coding agent can handle many everyday computing jobs and shows examples beyond writing code.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Blog", "url": "https://dwyer.co.za/static/claude-code-is-all-you-need.html", "prompt": "In this folder, figure out what these files are, organize them into sensible subfolders, and give me a summary of what you did.", "added": "2026-10-15", "interest": 21, "page": "https://agentsightings.com/case/claude-code-as-a-general-computer-operator.html" }, { "id": "run-linkedin-outreach-from-icp-and-intent-signals", "title": "Run LinkedIn outreach from ICP and intent signals", "summary": "Community report: yielding 15+ replies, with grok Bot with an MCP and LinkedIn assembled outreach agents that located.", "agent": "Grok Bot", "topic": "Sales & Marketing", "source": "X", "url": "https://x.com/pierreeliottlal/article/2103098787199692830", "prompt": "GTM task: run LinkedIn outreach from ICP and intent signals. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/run-linkedin-outreach-from-icp-and-intent-signals.html" }, { "id": "replace-token-heavy-jira-and-gitlab-mcps", "title": "Replace token-heavy Jira and GitLab MCPs", "summary": "Fat Jira/GitLab MCPs were torching tokens. Fix: have Claude read CLI --help, capture the useful verbs as Markdown, package thin plugins. Same ops, far less context bloat.", "agent": "Claude Code", "topic": "Productivity", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49788468", "prompt": "Help me replace token-heavy Jira and GitLab MCPs. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/replace-token-heavy-jira-and-gitlab-mcps.html" }, { "id": "design-doc-research-across-multiple-repos", "title": "Design-doc research across multiple repos", "summary": "A workplace engineer uses Claude Code as a research assistant over several repos and schemas while drafting a design doc for a new feature.", "agent": "Claude Code", "topic": "Research & Data", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46429652", "prompt": "Here are my repos, DB schema and prior design docs. Explain how system X works today and what would break if we did Y. Cite file paths.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/design-doc-research-across-multiple-repos.html" }, { "id": "build-a-multi-tenant-saas", "title": "Build a multi-tenant SaaS", "summary": "From the linked report, replit Agent was utilized to construct a multi-tenant SaaS production version within 15 days, but encountered complications such as RLS bypasses and production database errors, necessitating its verification.", "agent": "Replit Agent", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/replit/comments/1pcl58p/my_first_serious_replit_build_a_production", "prompt": "Help me build a multi-tenant SaaS. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/build-a-multi-tenant-saas.html" }, { "id": "automate-lead-research-crm-updates-and-enrichment", "title": "Automate lead research, CRM updates and enrichment", "summary": "Linked example of automate lead research, CRM updates and enrichment. Commenters described agent workflows for prospecting-adjacent work rather than pure copywriting.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/Coldemailing/comments/1vbwgt8/anyone_actually_using_claude_code_agents_in_their", "prompt": "GTM task: automate lead research, CRM updates and enrichment. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/automate-lead-research-crm-updates-and-enrichment.html" }, { "id": "audit-a-blog-x27-s-seo", "title": "Audit a blog's SEO", "summary": "Case study takeaway: claude Code shows up in a write-up about audit a blog's SEO. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Blog", "url": "https://alexop.dev/posts/how-i-use-claude-code-for-doing-seo-audits/", "prompt": "GTM task: audit a blog's SEO. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 20, "page": "https://agentsightings.com/case/audit-a-blog-x27-s-seo.html" }, { "id": "split-a-react-native-to-swift-migration-across-agents", "title": "Split a React Native to Swift migration across agents", "summary": "From the linked report, jared instructed the master Devin to split the React Native to Swift migration into six independent pieces. The master then spawned child Devins, each assigned one piece, and later pulled their outputs together. The migration completed via parallel child agents.", "agent": "Devin", "topic": "Productivity", "source": "X", "url": "https://x.com/imjaredz/status/2068001458205720751", "prompt": "Help me split a React Native to Swift migration across agents. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/split-a-react-native-to-swift-migration-across-agents.html" }, { "id": "search-literature-and-write-notes-into-zotero", "title": "Search literature and write notes into Zotero", "summary": "As described in the source, pin Shuai runs Claude Code with the Paper Search MCP to find top-cited papers and the papers citing them. A Zotero MCP, backed by Zotero's local API and a search database, lets Claude query his library in natural language. The note appears in Zotero when he opens it, and library search saves time on hundreds of entries.", "agent": "Claude", "topic": "Knowledge & Notes", "source": "Blog", "url": "https://groundwater.usu.edu/blog/2026/Academic-Usecase-with-Claude/", "prompt": "Notes task: search literature and write notes into Zotero. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/search-literature-and-write-notes-into-zotero.html" }, { "id": "migrate-a-password-reset-flow-to-modern-libraries", "title": "Migrate a password reset flow to modern libraries", "summary": "According to the write-up, powered by work API tokens, the developer first assembled a plan with the Claude Code harness, then had Claude Code with the latest Opus migrate a web app's password reset flow from legacy libraries and architecture to modern ones. He supervised closely, reviewing every proposal, and afterward spent significant time cleaning up the final output. Code was decent at small scale but architecturally off, and it drifted into unrelated changes.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50001310", "prompt": "Notes task: migrate a password reset flow to modern libraries. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/migrate-a-password-reset-flow-to-modern-libraries.html" }, { "id": "hunt-business-logic-flaws-and-open-fix-prs", "title": "Hunt business-logic flaws and open fix PRs", "summary": "As described in the source, parallel agents each take a segment of the codebase and reason across files for business-logic flaws, chained auth bypasses and cross-service exploit paths. Devin then combines the findings into full attack paths and tries to reproduce each one in an isolated sandbox. On Cognition's own 50-vulnerability benchmark, Devin Security scored 72% recall at $90.", "agent": "Devin", "topic": "Software Development", "source": "Blog", "url": "https://cognition.com/blog/introducing-devin-security-swarm", "prompt": "In this repo, hunt business-logic flaws and open fix PRs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/hunt-business-logic-flaws-and-open-fix-prs.html" }, { "id": "get-microsoft-office-running-on-linux-via-wine", "title": "Get Microsoft Office running on Linux via Wine", "summary": "One practitioner notes that the repo is a Nix flake that runs click-to-run Microsoft 365 through umu-launcher and GE-Proton instead of stock Wine. Each blocker was located by reading Wine and Click-to-Run logs and fixed with a small shim DLL or registry change. The full suite installs and Word starts, and sign-in with a personal account works.", "agent": "Claude Code", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49746401", "prompt": "Notes task: get Microsoft Office running on Linux via Wine. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/get-microsoft-office-running-on-linux-via-wine.html" }, { "id": "explore-code-to-write-technical-documentation", "title": "Explore code to write technical documentation", "summary": "Real-world thread: fern's only technical writer, Devin Logan, uses the Devin AI engineer, which already has context on all of Fern's repos, to explore code before writing. She also tags Fern Writer, a Slack agent assembled on Devin, with an engineering thread, and it opens a PR with drafted pages, reorganized content and redirects. She reports about 20,000 new lines of docs per month across roughly 500 pages.", "agent": "Devin", "topic": "Productivity", "source": "Blog", "url": "https://buildwithfern.com/post/ai-assisted-technical-writer", "prompt": "Help me explore code to write technical documentation. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/explore-code-to-write-technical-documentation.html" }, { "id": "build-dashboards-and-troubleshoot-support-cases", "title": "Build dashboards and troubleshoot support cases", "summary": "Linked example of build dashboards and troubleshoot support cases. Commenters describe Microsoft Scout as a desktop agent tied into WorkIQ and Microsoft 365 connectors like email, Teams, SharePoint, Word, and PowerPoint, with support for custom skills and MCPs via the same .copilot directory as Copilot CLI.", "agent": "Microsoft Scout", "topic": "Knowledge & Notes", "source": "Reddit", "url": "https://www.reddit.com/r/microsoft_365_copilot/comments/1tyafym/any_experience_of_microsoft_scout", "prompt": "Notes task: build dashboards and troubleshoot support cases. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/build-dashboards-and-troubleshoot-support-cases.html" }, { "id": "audit-hundreds-of-pull-requests", "title": "Audit hundreds of pull requests", "summary": "Case study takeaway: meta Muse covered audit hundreds of pull requests. as described in the source: muse Code conducted an independent test by auditing 222 pull requests in less than five minutes for approximately ten cents, as also developing a plan on a non-existent Google project.", "agent": "Meta Muse", "topic": "Productivity", "source": "Blog", "url": "https://codersera.com/blog/muse-code-complete-guide-2026/", "prompt": "Help me audit hundreds of pull requests. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 19, "page": "https://agentsightings.com/case/audit-hundreds-of-pull-requests.html" }, { "id": "write-review-and-document-code-across-a-product-x27-s-prs", "title": "Write, review and document code across a product's PRs", "summary": "One practitioner notes that according to founders, Devin is responsible for handling all ChatPRD PRs and is the top contributor to Gumroad's merged PRs, which includes over 1,500 PRs.", "agent": "Devin", "topic": "Software Development", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/a-free-year-of-devin-the-worlds-first", "prompt": "In this repo, write, review and document code across a product's PRs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/write-review-and-document-code-across-a-product-x27-s-prs.html" }, { "id": "write-a-linux-kernel-improvement", "title": "Write a Linux kernel improvement", "summary": "A published walkthrough shows according to the headline, Linus Torvalds is working on a large patch for the Linux kernel powered by Claude Code.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50050367", "prompt": "In this repo, write a Linux kernel improvement. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/write-a-linux-kernel-improvement.html" }, { "id": "use-codex-for-non-coding-chores", "title": "Use Codex for non-coding chores", "summary": "Documented elsewhere: people in the thread describe powered by Codex directly for ad hoc computer work rather than building full automations first. They had it handle research and scraping, search through files and emails, fill forms, align and edit PowerPoints, do light Excel work, build markdown or wiki knowledge bases, and walk them through chores like Pi-hole upgrades; one commenter says the key is giving detailed instructions, powered by planning first, and reviewing artifacts step by step. They report large time savings on tedious tasks and say Codex replaced hours of research, planning, and execution for some jobs.", "agent": "Codex", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/codex/comments/1ti49r0/noncoder_codex_users", "prompt": "In this repo, use Codex for non-coding chores. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/use-codex-for-non-coding-chores.html" }, { "id": "test-how-well-coding-agents-can-onboard-to-your-product", "title": "Test how well coding agents can onboard to your product", "summary": "Case study takeaway: you enter your product's site on AX Check, which first checks the site itself. Three coding agents then try to onboard end to end in sandboxes. Results appear as scores out of 100 with a letter grade and a leaderboard.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49744416", "prompt": "In this repo, test how well coding agents can onboard to your product. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/test-how-well-coding-agents-can-onboard-to-your-product.html" }, { "id": "team-playbook-for-claude-code-and-cursor", "title": "Team playbook for Claude Code and Cursor", "summary": "An engineering team shares a playbook: research before coding, plan mode, phased commits, and 3–5 parallel Claude Code sessions in git worktrees.", "agent": "Claude Code", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1ppxvgv/how_we_use_claude_code_and_cursor_at_work/", "prompt": "Before writing code, research the architecture in plan mode. Outline phases. Implement phase 1 only, then pause for review and commit before continuing.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/team-playbook-for-claude-code-and-cursor.html" }, { "id": "take-ideas-to-implementation", "title": "Take ideas to implementation", "summary": "A published walkthrough shows Claude Code covered take ideas to implementation The linked post has the narrative detail.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49586883", "prompt": "In this repo, take ideas to implementation. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/take-ideas-to-implementation.html" }, { "id": "several-coding-agents-in-parallel", "title": "Several coding agents in parallel", "summary": "A developer runs multiple coding agents at once on separate low-risk tasks and reviews their output as it lands.", "agent": "Codex", "topic": "Software Development", "source": "Blog", "url": "https://simonwillison.net/2025/Oct/5/parallel-coding-agents/", "prompt": "Take this small, well-defined task, work on its own branch, and open a draft PR with a short description and test results.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/several-coding-agents-in-parallel.html" }, { "id": "self-driving-docs-via-playwright-exploration", "title": "Self-driving docs via Playwright exploration", "summary": "A team lets Claude Code drive Playwright to explore their product, find documentation gaps, and draft the missing pages.", "agent": "Claude Code", "topic": "Software Development", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Explore the app with Playwright as a new user. Compare what you find to docs/, list knowledge gaps, and draft PR-ready markdown for the three biggest gaps.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/self-driving-docs-via-playwright-exploration.html" }, { "id": "run-real-estate-transactions", "title": "Run real estate transactions", "summary": "According to the write-up, claude shows up in a write-up about run real estate transactions. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1r8nssm/built_an_autonomous_real_estate_platform_with", "prompt": "In this repo, run real estate transactions. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/run-real-estate-transactions.html" }, { "id": "run-agents-that-work-jira-tickets-review-prs-and-send-updates", "title": "Run agents that work Jira tickets, review PRs and send updates", "summary": "Community report: Hermes Agent was pointed at run agents that work Jira tickets, review PRs and send updates. luke manages a team of Hermes agents who are responsible for managing Jira tickets, writing code, reviewing PRs, tracking costs, presenting condensed documents, and sending updates.", "agent": "Hermes Agent", "topic": "Software Development", "source": "X", "url": "https://x.com/iamlukethedev/status/2071445022445027574", "prompt": "In this repo, run agents that work Jira tickets, review PRs and send updates. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/run-agents-that-work-jira-tickets-review-prs-and-send-updates.html" }, { "id": "process-and-query-email-across-providers-via-mcp-agents", "title": "Process and query email across providers via MCP agents", "summary": "Community report: the developer spent six months writing the codebase with help from Cursor, Codex and Claude Code. The system runs in the cloud and connects to Gmail and Outlook mailboxes. The codebase is largely done and running in private beta.", "agent": "Cursor", "topic": "Email & Inbox", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49743163", "prompt": "Go through my mail for this goal: process and query email across providers via MCP agents. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/process-and-query-email-across-providers-via-mcp-agents.html" }, { "id": "pair-program", "title": "Pair-program", "summary": "Case study takeaway: claude shows up in a write-up about pair-program. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49605997", "prompt": "In this repo, pair-program. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/pair-program.html" }, { "id": "group-outdated-packages-by-upgrade-difficulty", "title": "Group outdated packages by upgrade difficulty", "summary": "Before a big dependency upgrade, Kent asked Cursor to list every outdated package grouped into easy, medium and hard buckets.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://kentcdodds.com/blog/how-i-used-cursor-to-migrate-frameworks", "prompt": "List every package in this project that is not on the latest version, grouped by upgrade difficulty (easy patch/minor, medium single major, hard multi-major or framework-critical). Include current and latest versions.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/group-outdated-packages-by-upgrade-difficulty.html" }, { "id": "generate-live-coding-music", "title": "Generate live-coding music", "summary": "Case study takeaway: rearranged it for live performance, with as described in the source: claude crafted the code for the Strudel music based on a style description and fixed it by hand.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://thoughtwax.com/2025/06/live-coding/", "prompt": "In this repo, generate live-coding music. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/generate-live-coding-music.html" }, { "id": "fix-and-resubmit-a-rejected-app-remotely", "title": "Fix and resubmit a rejected app remotely", "summary": "Dots covered fix and resubmit a rejected app remotely. User asked their dot to investigate the rejected app submission.", "agent": "Dots", "topic": "Software Development", "source": "X", "url": "https://x.com/maakcode/status/2106406113268891912", "prompt": "In this repo, fix and resubmit a rejected app remotely. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/fix-and-resubmit-a-rejected-app-remotely.html" }, { "id": "debug-overnight", "title": "Debug overnight", "summary": "As described in the source, codex shows up in a write-up about debug overnight. The linked post is the primary source for steps and outcomes.", "agent": "Codex", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46993231", "prompt": "In this repo, debug overnight. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/debug-overnight.html" }, { "id": "control-robots", "title": "Control robots", "summary": "As described in the source, gemini shows up in a write-up about control robots, with figures like 10. The linked post is the primary source for steps and outcomes.", "agent": "Gemini", "topic": "Software Development", "source": "Blog", "url": "https://developers.googleblog.com/gemini-25-for-robotics-and-embodied-intelligence/", "prompt": "In this repo, control robots. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/control-robots.html" }, { "id": "build-a-mental-models-framework", "title": "Build a mental models framework", "summary": "As described in the source, claude shows up in a write-up about build a mental models framework, with figures like 120. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46061679", "prompt": "In this repo, build a mental models framework. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/build-a-mental-models-framework.html" }, { "id": "boring-chores-for-a-coding-agent", "title": "Boring chores for a coding agent", "summary": "A how-to collects mundane tasks, like file renames and conversions, that a coding agent handles well.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://www.groovypost.com/howto/claude-code-boring-chores/", "prompt": "Rename every file in this folder to a consistent lowercase-hyphen format and convert any .heic images to .jpg. Show me the plan first.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/boring-chores-for-a-coding-agent.html" }, { "id": "automate-web-configuration-from-coding-sessions", "title": "Automate web configuration from coding sessions", "summary": "Linked example of automate web configuration from coding sessions. In the thread, one commenter says they use Claude in Chrome during coding to handle web configuration tasks they would otherwise do manually.", "agent": "Claude", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1r3lxpe/removed", "prompt": "In this repo, automate web configuration from coding sessions. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 18, "page": "https://agentsightings.com/case/automate-web-configuration-from-coding-sessions.html" }, { "id": "send-a-daily-competitor-ad-research-report-to-slack", "title": "Send a daily competitor ad research report to Slack", "summary": "From the linked report, the Manus agent runs daily in the background. It mines data from target avatar locations, segments findings into angles, concepts, failures and awareness maps, scrapes competitors’ ad libraries for text and headlines, benchmarks against the mined data to spot underserved areas, compiles a master report and posts it to Slack. It automates research and idea delivery to creative strategists, increasing their output.", "agent": "Manus", "topic": "Research & Data", "source": "X", "url": "https://x.com/cjfeth/status/2034220127042834715", "prompt": "Research brief: send a daily competitor ad research report to Slack. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 17, "page": "https://agentsightings.com/case/send-a-daily-competitor-ad-research-report-to-slack.html" }, { "id": "generate-structured-company-research-reports", "title": "Generate structured company research reports", "summary": "A published walkthrough shows dharmesh assembled the agent at companyresearch.ai and gave it access to multiple paid and proprietary data sources. The agent aggregates firmographics, top executives, web traffic, search marketing data, and G2 looks over into one structured report when Someone enters any company name. Reports cover revenue multiples and revenue per employee for public companies.", "agent": "Custom agent", "topic": "Research & Data", "source": "X", "url": "https://x.com/dharmesh/status/1988279749706207436", "prompt": "Research brief: generate structured company research reports. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 17, "page": "https://agentsightings.com/case/generate-structured-company-research-reports.html" }, { "id": "voice-memo-to-prd-to-shipped-feature", "title": "Voice memo to PRD to shipped feature", "summary": "A founder records walking voice memos, turns them into a PRD with Claude, plans in Claude Code on a phone, then finishes surgical work in Cursor.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://drew.tech/posts/my-ai-coding-workflow", "prompt": "Here is a raw voice-memo transcript and links to related code. Explore the repo for existing patterns, draft a short PRD, then write PLAN.md with files to touch. Do not implement yet.", "added": "2026-10-15", "interest": 16, "page": "https://agentsightings.com/case/voice-memo-to-prd-to-shipped-feature.html" }, { "id": "manage-canvas-courses-in-plain-english", "title": "Manage Canvas courses in plain English", "summary": "Linked example of manage Canvas courses in plain English. A non-developer educator used Claude Code over four months to build an MCP server in Python on FastMCP, starting from a 200-line proof of concept that listed courses.", "agent": "Claude Code", "topic": "Productivity", "source": "Blog", "url": "https://chatwithgpt.substack.com/p/when-claude-code-becomes-your-codeveloper", "prompt": "Help me manage Canvas courses in plain English. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 16, "page": "https://agentsightings.com/case/manage-canvas-courses-in-plain-english.html" }, { "id": "turn-one-goal-into-an-ordered-plan-of-coding-agent-tasks", "title": "Turn one goal into an ordered plan of coding-agent tasks", "summary": "According to the write-up, a planner, which can be a coding agent running read-only, researches the repo and asks clarifying questions. It then commits a plan where each task has its own runner, model, effort and mode. In the README's example, a rate-limiting goal became a four-task plan (three AI, one manual) that finished with 4 completed, 0 failed.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49712276", "prompt": "In this repo, turn one goal into an ordered plan of coding-agent tasks. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/turn-one-goal-into-an-ordered-plan-of-coding-agent-tasks.html" }, { "id": "slack-bug-report-to-linear-ticket-and-fix", "title": "Slack bug report to Linear ticket and fix", "summary": "When a bug lands in Slack, an automation checks for duplicates, opens a Linear issue, investigates the codebase, attempts a fix, and replies in-thread.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "This Slack bug report just arrived. Check Linear for duplicates, create an issue if new, investigate the root cause in the repo, attempt a fix on a branch, and reply in the thread with a summary.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/slack-bug-report-to-linear-ticket-and-fix.html" }, { "id": "run-parallel-coding-agents-from-markdown-specs-in-tmux", "title": "Run parallel coding agents from Markdown specs in tmux", "summary": "According to the write-up, manuel Schipper runs vanilla Claude Code agents in separate tmux windows, labeled Planner, Worker or PM. Planners write numbered Markdown specs (Feature Designs) covering the problem, options, plan and verification steps. He covers 4–8 agents at once, and has written 300+ specs in one project.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47218318", "prompt": "In this repo, run parallel coding agents from Markdown specs in tmux. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/run-parallel-coding-agents-from-markdown-specs-in-tmux.html" }, { "id": "run-a-personal-assistant-that-handles-repo-issues-and-groceries", "title": "Run a personal assistant that handles repo issues and groceries", "summary": "As described in the source, custom agent shows up in a write-up about run a personal assistant that handles repo issues and groceries. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49766401", "prompt": "In this repo, run a personal assistant that handles repo issues and groceries. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/run-a-personal-assistant-that-handles-repo-issues-and-groceries.html" }, { "id": "let-terminal-agents-make-phone-calls", "title": "Let terminal agents make phone calls", "summary": "Documented elsewhere: the builder assembled a CLI tool powered by Twilio and GPT-live that gives terminal agents a voice for outbound calls. The agent operates independently on the line until it receives a question it cannot answer, at which point the included dashboard HUD prompts the person for an answer and redirects it back into the call without disconnecting. The result is a functional calling experience shown in a live QA and coding walkthrough video, with the agent handling calls and escalating unknowns to the person.", "agent": "Make", "topic": "DevOps & Infra", "source": "X", "url": "https://x.com/KingBootoshi/status/2105446245464732006", "prompt": "Infra task — let terminal agents make phone calls. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/let-terminal-agents-make-phone-calls.html" }, { "id": "find-a-linux-vulnerability-hidden-for-23-years", "title": "Find a Linux vulnerability hidden for 23 years", "summary": "As described in the source, nicholas Carlini, a research scientist at Anthropic, ran a short script that looped over every file in the Linux kernel source. For each file, it told Claude Code it was in a CTF, hinted the bug was in that file, and asked it to write its most serious finding to an output directory. Claude Opus 4.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47633855", "prompt": "In this repo, find a Linux vulnerability hidden for 23 years. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/find-a-linux-vulnerability-hidden-for-23-years.html" }, { "id": "coordinator-agent-that-hands-off-to-coding-agents", "title": "Coordinator agent that hands off to coding agents", "summary": "A conversational agent runs todos, cron jobs, research and Obsidian notes, delegating repo work to IDE and CLI coding agents.", "agent": "Hermes", "topic": "Software Development", "source": "Blog", "url": "https://vishsubramanian.me/my-agentic-development-workflow-as-of-july-2026/", "prompt": "Research the latest changelogs for the tools in my stack, summarize what changed this week, and add the summary to today's note.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/coordinator-agent-that-hands-off-to-coding-agents.html" }, { "id": "coordinate-sub-agents-to-monitor-prs-and-fix-prod-bugs", "title": "Coordinate sub-agents to monitor PRs and fix prod bugs", "summary": "Observed in the wild: the Cursor Projects coordinator agent received overall project context and intent. On its own it monitored fresh PRs and production issues or bugs, then spun up sub-agents to handle fixes while delegating context across them. After finishing one large project Someone described the experience as a collaborative marathon that ended too soon and preferred it to earlier agent workflows.", "agent": "Cursor", "topic": "Software Development", "source": "X", "url": "https://x.com/chsrbrts/status/2107637980504723550", "prompt": "In this repo, coordinate sub-agents to monitor PRs and fix prod bugs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/coordinate-sub-agents-to-monitor-prs-and-fix-prod-bugs.html" }, { "id": "build-and-publish-a-bazi-chart-reading-agent", "title": "Build and publish a BaZi chart reading agent", "summary": "A published walkthrough shows the developer used AI coding agents to build the full stack solo. The agent received a deterministic BaZi calendar engine to compute exact charts from birth data powered by solar terms, stem-branch calendar and 10-year luck cycles, then interpreted results while auto-detecting language for output plus chart image. It went live on the OKX AI Marketplace as Agent #4939 and settled over 20 real transactions.", "agent": "Codex", "topic": "Software Development", "source": "X", "url": "https://x.com/Ducktumay/status/2076933094628876322", "prompt": "In this repo, build and publish a BaZi chart reading agent. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/build-and-publish-a-bazi-chart-reading-agent.html" }, { "id": "always-on-home-server-assistant", "title": "Always-on home-server assistant", "summary": "A Claude-based agent running as a service on a mini PC delivers a morning briefing, watches email and tracks finances with long-term memory.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47132125", "prompt": "Each morning at 7:00, send me a briefing: today's calendar, emails that need attention, notable account balance changes, and anything I asked you to remember for today.", "added": "2026-10-15", "interest": 15, "page": "https://agentsightings.com/case/always-on-home-server-assistant.html" }, { "id": "delegate-web-research-from-claude-code-to-comet", "title": "Delegate web research from Claude Code to Comet", "summary": "Observed in the wild: you add the comet-mcp server to Claude Code's MCP config and install the Perplexity Comet browser. The server launches Comet with remote debugging and talks to it over CDP. The source gives no benchmarks or measured results.", "agent": "Claude Code", "topic": "Research & Data", "source": "GitHub", "url": "https://github.com/hanzili/comet-mcp", "prompt": "Research brief: delegate web research from Claude Code to Comet. Prefer primary sources, include links and confidence notes, and do not contact anyone.", "added": "2026-10-15", "interest": 14, "page": "https://agentsightings.com/case/delegate-web-research-from-claude-code-to-comet.html" }, { "id": "work-on-mainframes-and-cobol", "title": "Work on mainframes and COBOL", "summary": "Case study takeaway: hopper is a desktop app that runs on your laptop and connects to z/OS over TN3270, plus optional FTP. You give the agent plain-English prompts. The page claims it turns hours of SDSF triage into one tag, which returns the abend code, failing step and source line.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48111143", "prompt": "In this repo, work on mainframes and COBOL. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 13, "page": "https://agentsightings.com/case/work-on-mainframes-and-cobol.html" }, { "id": "use-a-bot-as-a-qa-intern-on-a-live-app", "title": "Use a bot as a QA intern on a live app", "summary": "Observed in the wild: the agent received access to a cloud computer pointed at one live app. It was instructed to click through core user flows several times a day like a new user, log anything broken or confusing, and draft fix PRs. In the first 48 hours it located a real signup flow bug on a specific untested screen size.", "agent": "Grok Bot", "topic": "Software Development", "source": "X", "url": "https://x.com/PrajwalTomar_/article/2088965811776147761", "prompt": "In this repo, use a bot as a QA intern on a live app. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 13, "page": "https://agentsightings.com/case/use-a-bot-as-a-qa-intern-on-a-live-app.html" }, { "id": "run-brand-marketing-end-to-end-and-publish-to-social", "title": "Run brand marketing end to end and publish to social", "summary": "Community report: the poster says they assembled a CLI called Wonda that gives Claude Code a stable interface for end-to-end marketing work: scraping competitors, generating images and videos with tools covering Seedance, Sora, and Kling, editing with captions and music, and publishing to Instagram, TikTok, LinkedIn, X, and Reddit. In the comments, they say the team creates the core skills itself from patterns that worked across real campaigns, while human taste still matters. They report powered by 20+ AI models across campaigns and say one Instagram video reached 5.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1shi6gj/i_let_claude_code_run_marketing_for_real_brands", "prompt": "GTM task: run brand marketing end to end and publish to social. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 13, "page": "https://agentsightings.com/case/run-brand-marketing-end-to-end-and-publish-to-social.html" }, { "id": "port-the-copilot-runtime-to-rust-agentically", "title": "Port the Copilot runtime to Rust agentically", "summary": "One practitioner notes that microsoft Leaned on Copilot, driven by several LLMs picked for their strengths, to rewrite the TypeScript Copilot runtime in Rust one module at a time. The port was a direct replacement and did not restructure the runtime. Agents turned 430,000 lines of TypeScript into 800,000 lines of Rust over 14.", "agent": "GitHub Copilot", "topic": "Knowledge & Notes", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49773998", "prompt": "Notes task: port the Copilot runtime to Rust agentically. Propose edits as a checklist, apply after approval, and finish with a short handover.", "added": "2026-10-15", "interest": 13, "page": "https://agentsightings.com/case/port-the-copilot-runtime-to-rust-agentically.html" }, { "id": "build-a-report-writing-program-for-real-estate-appraisals", "title": "Build a report-writing program for real estate appraisals", "summary": "Case study takeaway: a real estate appraiser in South Korea said they used Claude Code to build a report-writing program for appraisal work, despite having no coding or software background. Over about two months, they iterated heavily, spending a lot of tokens and moving past repeated frustrations, after an earlier attempt to build a similar system with professional developers had failed because the workflow was hard to communicate. They said the tool removed much of the repetitive reporting work, coworkers located it impressive, and the firm was likely to adopt it officially.", "agent": "Claude", "topic": "Productivity", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1u3lh6r/im_a_real_estate_appraiser_and_claude_has_made_my", "prompt": "Help me build a report-writing program for real estate appraisals. Break it into steps, show your work, and wait for confirmation before anything irreversible, paid, or outbound.", "added": "2026-10-15", "interest": 13, "page": "https://agentsightings.com/case/build-a-report-writing-program-for-real-estate-appraisals.html" }, { "id": "xstate-migration-with-looked-up-docs", "title": "XState migration with looked-up docs", "summary": "Kent had Cursor look up XState migration docs, plan the upgrade, and migrate about 200 lines of recorder state-machine code carefully in a fresh conversation.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://kentcdodds.com/blog/how-i-used-cursor-to-migrate-frameworks", "prompt": "Update xstate and @xstate/react. Before editing, look up the official migration docs and follow them. Keep behavior identical and list any API changes you made.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/xstate-migration-with-looked-up-docs.html" }, { "id": "surgical-cursor-fixes-after-claude-code-draft", "title": "Surgical Cursor fixes after Claude Code draft", "summary": "Drew switches to Cursor with tight prompts when Claude Code stalls on odd codebase patterns, then returns to Claude Code for polish and Playwright tests.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://drew.tech/posts/my-ai-coding-workflow", "prompt": "Fix only this function. Here are the API docs for the return values. Do not refactor callers. Show the diff and how to verify.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/surgical-cursor-fixes-after-claude-code-draft.html" }, { "id": "security-review-on-every-push-to-main", "title": "Security review on every push to main", "summary": "Cursor's own security automation audits diffs after merge to main, skips already-discussed issues, and posts high-risk findings to Slack.", "agent": "Cursor", "topic": "DevOps & Infra", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "On each push to main, audit the diff for security vulnerabilities. Skip issues already discussed on the PR. Post only high-risk findings to #security with file paths and a short remediation note.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/security-review-on-every-push-to-main.html" }, { "id": "run-routine-store-checks-on-delayed-orders-and-stock", "title": "Run routine store checks on delayed orders and stock", "summary": "Linked example of run routine store checks on delayed orders and stock. The thread describes a store owner connecting Claude to Zendrop through its MCP and powered by it for routine read-style store checks rather than autonomous decision-making.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/dropshipping/comments/1vmqtd0/whats_a_good_ai_assistant_to_connect_to_my_store", "prompt": "Infra task — run routine store checks on delayed orders and stock. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/run-routine-store-checks-on-delayed-orders-and-stock.html" }, { "id": "run-a-multi-bot-team-that-opens-draft-prs", "title": "Run a multi-bot team that opens draft PRs", "summary": "Think assembly line, not single chat: research bot, classifier, builder, tester, reviewer, security. Each stage narrows context, then a draft PR appears. Operator’s tally: four digits of PRs cleared.", "agent": "Grok Bot", "topic": "Software Development", "source": "X", "url": "https://x.com/0xMorlex/status/2106722078544007517", "prompt": "Stand up a multi-role bot team on this repo: research context, classify risk, patch minimally, run checks, review the diff, then open a draft PR. Pause before merge or any secret-touching change.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/run-a-multi-bot-team-that-opens-draft-prs.html" }, { "id": "reverse-engineer-claude-desktop-to-find-a-path-to-linux-support", "title": "Reverse engineer Claude Desktop to find a path to Linux support", "summary": "Observed in the wild: claude Code shows up in a write-up about reverse engineer Claude Desktop to find a path to Linux support. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Blog", "url": "https://aaddrick.com/blog/reverse-engineering-claude-desktops-cowork-mode-a-deep-dive-into-vm-isolation-and-linux-possibilities", "prompt": "Infra task — reverse engineer Claude Desktop to find a path to Linux support. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/reverse-engineer-claude-desktop-to-find-a-path-to-linux-support.html" }, { "id": "plan-then-execute-coding-with-stacked-review-passes", "title": "Plan-then-execute coding with stacked review passes", "summary": "A developer plans features into markdown files, has the agent execute them, and runs several review skills on every diff before the PR.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://www.josecasanova.com/blog/how-i-use-ai-coding-agents-daily-workflow", "prompt": "Write an implementation plan for this feature to docs/plans/: scope, approach, files touched, risks. Don't write code yet.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/plan-then-execute-coding-with-stacked-review-passes.html" }, { "id": "hand-off-coding-sessions-between-agent-accounts-at-usage-limits", "title": "Hand off coding sessions between agent accounts at usage limits", "summary": "Community report: codex shows up in a write-up about hand off coding sessions between agent accounts at usage limits. The linked post is the primary source for steps and outcomes.", "agent": "Codex", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49973683", "prompt": "In this repo, hand off coding sessions between agent accounts at usage limits. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/hand-off-coding-sessions-between-agent-accounts-at-usage-limits.html" }, { "id": "finish-abandoned-side-projects-with-agents", "title": "Finish abandoned side projects with agents", "summary": "HN readers describe finally finishing long-backlog personal tools—music players, trackers, niche utilities—because agents remove the boring glue work.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47041973", "prompt": "Read this half-finished side project and the README wishlist. Propose the smallest path to a usable daily-driver version, then implement the first three items with tests.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/finish-abandoned-side-projects-with-agents.html" }, { "id": "find-local-pilot-customers-from-the-codebase", "title": "Find local pilot customers from the codebase", "summary": "A builder asked Claude Code to inspect their app source, identify what it does, and name the top five nearby companies that would make good pilots.", "agent": "Claude Code", "topic": "Software Development", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Look at this project directory, summarize what the product does, then list the top 5 companies in that would be good pilot customers. Include why each fits and a LinkedIn search query.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/find-local-pilot-customers-from-the-codebase.html" }, { "id": "delegate-tiny-chores-to-devin-via-slack", "title": "Delegate tiny chores to Devin via Slack", "summary": "A developer fires Devin at small, well-scoped chores from Slack and reviews the resulting GitHub PRs at lunch and end of day.", "agent": "Devin", "topic": "Software Development", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "Via Slack: fix this small lint/test failure on main, open a PR with the change, and do not expand scope beyond the failing check.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/delegate-tiny-chores-to-devin-via-slack.html" }, { "id": "debug-code-hands-free-by-voice", "title": "Debug code hands-free by voice", "summary": "Real-world thread: claude Code shows up in a write-up about debug code hands-free by voice. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46899573", "prompt": "Infra task — debug code hands-free by voice. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/debug-code-hands-free-by-voice.html" }, { "id": "code-in-the-terminal", "title": "Code in the terminal", "summary": "Documented elsewhere: grok Bot shows up in a write-up about code in the terminal. The linked post is the primary source for steps and outcomes.", "agent": "Grok Bot", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/AI_Agents/comments/1v3gtvc/grok_is_surprisingly_good_as_a_terminal_coding", "prompt": "Infra task — code in the terminal. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/code-in-the-terminal.html" }, { "id": "claude-code-for-git-plans-and-codebase-tours", "title": "Claude Code for git, plans and codebase tours", "summary": "Calvin uses Claude Code daily to create plans, script local tasks, manage git/GitHub, and explain unfamiliar parts of the codebase via fast explore subagents.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://calv.info/agents-feb-2026", "prompt": "Explain how works in this repo. Use explore subagents if helpful. Give me a short architecture note and the five files I should read first.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/claude-code-for-git-plans-and-codebase-tours.html" }, { "id": "agentic-codeowners-that-assign-reviewers", "title": "Agentic codeowners that assign reviewers", "summary": "An automation classifies PR risk, auto-approves low-risk changes, and assigns up to two reviewers for higher-risk work based on contribution history.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "On PR open, classify risk by blast radius, complexity and infra impact. Auto-approve low risk. For higher risk, assign up to two reviewers from contribution history and log the decision.", "added": "2026-10-15", "interest": 12, "page": "https://agentsightings.com/case/agentic-codeowners-that-assign-reviewers.html" }, { "id": "spend-leftover-ai-quota-on-reviewable-prs", "title": "Spend leftover AI quota on reviewable PRs", "summary": "One practitioner notes that the founder points RemainderBot at a goals file and task-list sources. In cron mode it checks remaining subscription quota and time until the weekly reset, picks a task, works on a new branch, and opens a PR. It produced 111 PRs, covering customer call prep, a census of 31 GitHub orgs' agent setup files, and standalone prototypes for demos.", "agent": "Claude", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50073611", "prompt": "In this repo, spend leftover AI quota on reviewable PRs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 11, "page": "https://agentsightings.com/case/spend-leftover-ai-quota-on-reviewable-prs.html" }, { "id": "research-companies-and-fill-a-crm-for-outreach", "title": "Research companies and fill a CRM for outreach", "summary": "Case study takeaway: jonas Braadbaart first filters an Apollo company export by hand and has Claude Code score it against his ICP. For about 50 chosen companies, the agent researches each one through a custom Perplexity MCP server and creates company and people records in Attio. The first run contacted 80 companies and produced one sale.", "agent": "Claude Code", "topic": "Sales & Marketing", "source": "Blog", "url": "https://aimaker.substack.com/p/claude-code-ai-sales-agent", "prompt": "GTM task: research companies and fill a CRM for outreach. Produce drafts and a prioritized list only; no sends or publishes without approval.", "added": "2026-10-15", "interest": 11, "page": "https://agentsightings.com/case/research-companies-and-fill-a-crm-for-outreach.html" }, { "id": "let-the-bot-email-customers-from-your-own-domain", "title": "Let the bot email customers from your own domain", "summary": "As described in the source, the poster located Grok Bot’s assembled-in mail too limited for customer-facing use, so they stood up a mailbox on their own domain and connected it to Grok as a custom MCP connector. Because incoming mail does not wake the bot automatically, they also added a webhook that starts a Grok automation on each new message; they note the webhook had to use Grok’s signed whsec_ secret format, not a bearer token. It gave them a customer-facing address on their own domain and an inbox they could open themselves, while still letting the bot react to mail as it arrived.", "agent": "Grok Bot", "topic": "Email & Inbox", "source": "Reddit", "url": "https://www.reddit.com/r/GrokBot/comments/1x2iafb/grokbot_email_after_a_day_the_limits_nobody", "prompt": "Go through my mail for this goal: let the bot email customers from your own domain. Propose labels, drafts, and unsubscribes as a checklist; change nothing until I approve.", "added": "2026-10-15", "interest": 11, "page": "https://agentsightings.com/case/let-the-bot-email-customers-from-your-own-domain.html" }, { "id": "pagerduty-incident-to-proposed-fix-pr", "title": "PagerDuty incident to proposed fix PR", "summary": "A PagerDuty trigger spins up a Cursor agent that checks Datadog logs and recent code changes, then Slack-posts a summary with a proposed fix PR.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "A PagerDuty incident just fired. Use Datadog to inspect related logs, search the repo for recent suspect changes, draft a fix on a branch, and post a Slack summary with the PR link.", "added": "2026-10-15", "interest": 10, "page": "https://agentsightings.com/case/pagerduty-incident-to-proposed-fix-pr.html" }, { "id": "custom-terminal-agent-for-crud-scaffolding", "title": "Custom terminal agent for CRUD scaffolding", "summary": "An HN user runs a local DeepSeek-backed coding agent with only filesystem tools to scaffold routing, CRUD, auth, themes and admin dashboards in minutes.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48337719", "prompt": "Using only local file tools, scaffold a web app with auth, CRUD for , a basic theme and an admin list view. Show files created and how to run it.", "added": "2026-10-15", "interest": 10, "page": "https://agentsightings.com/case/custom-terminal-agent-for-crud-scaffolding.html" }, { "id": "set-up-a-home-chat-server-and-manage-accounts-from-your-phone", "title": "Set up a home chat server and manage accounts from your phone", "summary": "One practitioner notes that hermes Agent shows up in a write-up about set up a home chat server and manage accounts from your phone. The linked post is the primary source for steps and outcomes.", "agent": "Hermes Agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48650822", "prompt": "Infra task — set up a home chat server and manage accounts from your phone. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 9, "page": "https://agentsightings.com/case/set-up-a-home-chat-server-and-manage-accounts-from-your-phone.html" }, { "id": "run-varied-business-tasks-through-a-general-agent", "title": "Run varied business tasks through a general agent", "summary": "Community report: the reviewers gave Manus, a cloud-based agent that browses the web, writes and runs code, and manages files, 15 real tasks. They included a competitor spreadsheet, a travel itinerary with booking links, CSV analysis with charts, a landing page, a content calendar and a 50-page PDF summary. The article's table lists 10 tasks, and its stated split is 70% full success, 20% partial, 10% failure.", "agent": "Manus", "topic": "Software Development", "source": "Blog", "url": "https://justpickai.com/blog/manus-ai-review-2026", "prompt": "In this repo, run varied business tasks through a general agent. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 9, "page": "https://agentsightings.com/case/run-varied-business-tasks-through-a-general-agent.html" }, { "id": "review-linux-kernel-patches", "title": "Review Linux kernel patches", "summary": "Community report: roman Gushchin's team at Google spent several months building Sashiko, an agentic code review system, and Leaned on it internally before release. It is now open source and covers every submission to the Linux kernel mailing list. On 1,000 recent upstream issues with Fixes: tags, it located about 53% of the bugs, and human reviewers had missed all of them.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47427647", "prompt": "In this repo, review Linux kernel patches. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 9, "page": "https://agentsightings.com/case/review-linux-kernel-patches.html" }, { "id": "investigate-broken-builds-and-merge-fixes", "title": "Investigate broken builds and merge fixes", "summary": "As described in the source, androidclaw is a persistent OpenClaw agent at OpenAI. It works across company context, Git, GitHub and logging systems. Marsan said it has been well-adopted internally and called tracing issues and publishing fixes \"Kinda game changing.", "agent": "OpenClaw", "topic": "Software Development", "source": "Blog", "url": "https://openclaw.ai/blog/openclaw-enterprise", "prompt": "In this repo, investigate broken builds and merge fixes. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 9, "page": "https://agentsightings.com/case/investigate-broken-builds-and-merge-fixes.html" }, { "id": "generate-ad-copy-variants-and-scrape-competitor-ads", "title": "Generate ad-copy variants and scrape competitor ads", "summary": "Linked example of generate ad-copy variants and scrape competitor ads. The commenter said they used the Claude API through Google Apps Script to generate ad-copy variants, with a workflow that produced 10 variants in about 30 seconds instead of a 30-minute brainstorm.", "agent": "Claude", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/digital_marketing/comments/1sywh5r/what_ai_tools_are_actually_helping_you_execute", "prompt": "In this repo, generate ad-copy variants and scrape competitor ads. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 9, "page": "https://agentsightings.com/case/generate-ad-copy-variants-and-scrape-competitor-ads.html" }, { "id": "update-a-legacy-telegram-bot-and-refactor-an-app", "title": "Update a legacy Telegram bot and refactor an app", "summary": "Case study takeaway: for the Telegram bot, The builder located the Agent needed a project stood up first, so they spent $0.25 on a fresh bot and then added their legacy code. They asked it to copy the new API's functionality. The card-app refactor went fairly smoothly.", "agent": "Replit Agent", "topic": "Software Development", "source": "Blog", "url": "https://aiartisan.substack.com/p/what-i-built-with-replit-in-1-month", "prompt": "In this repo, update a legacy Telegram bot and refactor an app. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 7, "page": "https://agentsightings.com/case/update-a-legacy-telegram-bot-and-refactor-an-app.html" }, { "id": "run-coding-agents-like-a-medical-team-to-fix-bugs", "title": "Run coding agents like a medical team to fix bugs", "summary": "Community report: cockroach Labs assembled a GitHub Actions pipeline in which labels on an issue trigger role-specific agents. A Fellow tries to reproduce the bug and posts a treatment plan, and a separate Review Attending approves or rejects it before any code is written. Over five months it merged 1,238 PRs and over a million lines of code with 7 reverts.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50021899", "prompt": "In this repo, run coding agents like a medical team to fix bugs. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 7, "page": "https://agentsightings.com/case/run-coding-agents-like-a-medical-team-to-fix-bugs.html" }, { "id": "fix-a-broken-api-website", "title": "Fix a broken API website", "summary": "A published walkthrough shows the Reddit post says Someone used Claude Cowork on their laptop for technical tasks and let it inspect and control work directly, describing it as like a competent IT person remote-controlling the computer. For this case, they say it went into the code of their API website and fixed issues manually after Replit’s agent kept breaking simple additions and not understanding the site. The stated result was that the API website got fixed after repeated problems with the Replit agent.", "agent": "Claude Cowork", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rok3g8/claude_cowork_is_magical", "prompt": "In this repo, fix a broken API website. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 7, "page": "https://agentsightings.com/case/fix-a-broken-api-website.html" }, { "id": "weekly-slack-digest-of-meaningful-repo-changes", "title": "Weekly Slack digest of meaningful repo changes", "summary": "A scheduled Cursor agent summarizes major merged PRs, bug fixes, debt work and security updates into a weekly Slack post.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://cursor.com/blog/automations", "prompt": "Summarize meaningful changes to this repository in the last seven days for Slack: major PRs, bug fixes, tech debt and security or dependency updates. Keep it under 400 words.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/weekly-slack-digest-of-meaningful-repo-changes.html" }, { "id": "ship-more-pull-requests", "title": "Ship more pull requests", "summary": "Documented elsewhere: Devin was pointed at ship more pull requests. devin from iPhone, Slack, browser, GitHub, and Linear are employed by Ryan Carson for his actual work, and he claims to have seen a rise in PR shipping rates.", "agent": "Devin", "topic": "Software Development", "source": "X", "url": "https://x.com/ryancarson/status/2035746736803614981", "prompt": "In this repo, ship more pull requests. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/ship-more-pull-requests.html" }, { "id": "run-terminal-commands", "title": "Run terminal commands", "summary": "According to the write-up, gitHub Copilot shows up in a write-up about run terminal commands. The linked post is the primary source for steps and outcomes.", "agent": "GitHub Copilot", "topic": "DevOps & Infra", "source": "GitHub", "url": "https://github.com/orgs/community/discussions/161238", "prompt": "Infra task — run terminal commands. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/run-terminal-commands.html" }, { "id": "run-multi-stage-pr-reviews", "title": "Run multi-stage PR reviews", "summary": "A published walkthrough shows claude Code shows up in a write-up about run multi-stage PR reviews. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48090276", "prompt": "In this repo, run multi-stage PR reviews. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/run-multi-stage-pr-reviews.html" }, { "id": "run-an-entire-business-from-the-terminal", "title": "Run an entire business from the terminal", "summary": "As described in the source, from the linked report: constructed a framework that manages their entire operation powered by Claude Code instead of Claude.ai, with specific tasks not specified in the introductory statement.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1rwmj25/i_stopped_using_claudeai_entirely_i_run_my_entire", "prompt": "Infra task — run an entire business from the terminal. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/run-an-entire-business-from-the-terminal.html" }, { "id": "run-a-fleet-of-engineer-bots-that-fix-ci-and-ship-prs", "title": "Run a fleet of engineer bots that fix CI and ship PRs", "summary": "Lingxi runs five specialty Grok bots (mobile, desktop, Android, infra, harness) that spawn cloud coding agents, watch CI and security failures every half hour, and leave fresh PRs for morning review—over 200 agents at peak, far past a manual cap of ~15.", "agent": "Grok Bot", "topic": "Software Development", "source": "X", "url": "https://x.com/XFreeze/status/2098448967294173482", "prompt": "Coordinate a fleet of specialty coding bots on this org: scan for red CI, security issues, and merge conflicts every 30 minutes, send fix agents, and queue draft PRs for human review. No production deploys without approval.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/run-a-fleet-of-engineer-bots-that-fix-ci-and-ship-prs.html" }, { "id": "route-linear-tickets-to-prs-across-multiple-repos", "title": "Route Linear tickets to PRs across multiple repos", "summary": "Real-world thread: the developer sends tasks through Telegram/OpenClaw into a single Linear account that acts as the control plane across several projects. In Cyrus, they set up labels and routing so it knows which git repo to build worktrees from. The setup lets the developer work more hands-off, with PRs arriving across multiple repos for review.", "agent": "OpenClaw", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49615716", "prompt": "In this repo, route Linear tickets to PRs across multiple repos. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/route-linear-tickets-to-prs-across-multiple-repos.html" }, { "id": "refactor-a-million-line-repo-with-1-393-subagents", "title": "Refactor a million-line repo with 1,393 subagents", "summary": "As described in the source, teknium gave his everyday Hermes agent a standing goal with /goal, plus a dev skill it had built up over time.", "agent": "Hermes Agent", "topic": "Software Development", "source": "Blog", "url": "https://nousresearch.com/refactoring-hermes-with-1393-agents", "prompt": "In this repo, refactor a million-line repo with 1,393 subagents. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/refactor-a-million-line-repo-with-1-393-subagents.html" }, { "id": "nightly-roadmap-chipping", "title": "Nightly roadmap chipping", "summary": "A Codex automation reads a product roadmap over MCP, estimates difficulty from the codebase, and ships one small fix or improvement each run.", "agent": "Codex", "topic": "Software Development", "source": "Blog", "url": "https://build.ms/2026/2/12/automating-codex/", "prompt": "Read the roadmap, pick the smallest item that can be safely finished today, implement it on a branch with tests, and summarize the change.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/nightly-roadmap-chipping.html" }, { "id": "migrate-180-microservices-with-dual-cursor-agents", "title": "Migrate 180 microservices with dual Cursor agents", "summary": "Brex built generation and validation Cursor agents that draft PRs, fix CI, and run integration tests so one engineer migrated 180 Micronaut services in a month.", "agent": "Cursor", "topic": "DevOps & Infra", "source": "Blog", "url": "https://www.brex.com/journal/agent-automations-for-big-migrations", "prompt": "For ticket , apply the Micronaut 4 migration scripts, fix local build errors using the matching skills, open a draft PR, then stop after three failed self-corrections and comment what blocked you.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/migrate-180-microservices-with-dual-cursor-agents.html" }, { "id": "diagnose-why-a-mac-is-running-slowly", "title": "Diagnose why a Mac is running slowly", "summary": "A user has Claude Code check load averages, memory pressure, disk space, stuck processes and Docker or Time Machine caches, then explain fixes with risk notes.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "My Mac feels slow. Check load averages, memory pressure, disk free space, top CPU processes, Docker disk use and Time Machine local snapshots. Explain what is wrong and suggest fixes with the exact commands and risk level for each.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/diagnose-why-a-mac-is-running-slowly.html" }, { "id": "debug-windows-crash-dumps", "title": "Debug Windows crash dumps", "summary": "Raw minidumps are painful; ForensicDbg predigests native x86/x64 crashes into linked findings and speaks MCP, so an agent can debug post-mortem without spelunking WinDbg by hand.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49821086", "prompt": "Infra task — debug Windows crash dumps. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/debug-windows-crash-dumps.html" }, { "id": "build-data-analysis-reports-and-dashboards", "title": "Build data analysis reports and dashboards", "summary": "Documented elsewhere: custom agent shows up in a write-up about build data analysis reports and dashboards. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49927295", "prompt": "In this repo, build data analysis reports and dashboards. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/build-data-analysis-reports-and-dashboards.html" }, { "id": "build-and-deploy-a-meeting-app-from-a-prompt", "title": "Build and deploy a meeting app from a prompt", "summary": "Linked example of build and deploy a meeting app from a prompt. User entered one prompt into Replit describing a meeting management app that tracks agendas, participants, and action items plus analytics for effectiveness, participation, and follow-up.", "agent": "Replit Agent", "topic": "Software Development", "source": "X", "url": "https://x.com/socialwithaayan/status/1986663983777259839", "prompt": "In this repo, build and deploy a meeting app from a prompt. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/build-and-deploy-a-meeting-app-from-a-prompt.html" }, { "id": "build-a-c-compiler", "title": "Build a C compiler", "summary": "Observed in the wild: claude shows up in a write-up about build a C compiler, with figures like 4.6. The linked post is the primary source for steps and outcomes.", "agent": "Claude", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50068489", "prompt": "In this repo, build a C compiler. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/build-a-c-compiler.html" }, { "id": "async-research-projects-with-coding-agents", "title": "Async research projects with coding agents", "summary": "Asynchronous coding agents are given open research questions, write and run experiments in a dedicated repo, and report findings.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://simonwillison.net/2025/Nov/6/async-code-research/", "prompt": "Investigate whether can do . Write small experiments, run them, and commit a README with findings, code and what didn't work.", "added": "2026-10-15", "interest": 6, "page": "https://agentsightings.com/case/async-research-projects-with-coding-agents.html" }, { "id": "review-contracts-like-ndas-and-saas-agreements-in-claude-code", "title": "Review contracts like NDAs and SaaS agreements in Claude Code", "summary": "Case study takeaway: claude Code shows up in a write-up about review contracts like NDAs and SaaS agreements in Claude Code. The linked post is the primary source for steps and outcomes.", "agent": "Claude Code", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1r6tse1/i_built_a_free_contract_review_skill_for_claude", "prompt": "In this repo, review contracts like NDAs and SaaS agreements in Claude Code. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 4, "page": "https://agentsightings.com/case/review-contracts-like-ndas-and-saas-agreements-in-claude-code.html" }, { "id": "make-auditable-rule-based-decisions", "title": "Make auditable rule-based decisions", "summary": "As described in the source, the Rete rule engine is responsible for determining loans, fraud, and triage cases, while an LLM and an MCP server are utilized for RAG over policy documents.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49803683", "prompt": "Infra task — make auditable rule-based decisions. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 4, "page": "https://agentsightings.com/case/make-auditable-rule-based-decisions.html" }, { "id": "let-agents-edit-word-documents-via-mcp", "title": "Let agents edit Word documents via MCP", "summary": "According to the write-up, the agent edits a clean HTML version of the Word file instead of raw OOXML. A small fine-tuned model (3–8B, LoRA) turns each changed block's HTML into OOXML. On the vendor's own 279-task benchmark, it was 2.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49881505", "prompt": "Infra task — let agents edit Word documents via MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 4, "page": "https://agentsightings.com/case/let-agents-edit-word-documents-via-mcp.html" }, { "id": "turn-slack-feedback-into-prs-and-debug-infra", "title": "Turn Slack feedback into PRs and debug infra", "summary": "From the linked report, at Sid's last company a dedicated Slack feedback channel fed every user issue or request to Devin. Given read-only access, Devin triaged messages, let users chat directly with it to turn issues into PRs, and debugged async flows or infra on its own. Sid ranked top 200 global Devin users.", "agent": "Devin", "topic": "DevOps & Infra", "source": "X", "url": "https://x.com/sidstronaut/status/2105417679691485630", "prompt": "Infra task — turn Slack feedback into PRs and debug infra. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/turn-slack-feedback-into-prs-and-debug-infra.html" }, { "id": "surface-unanswered-emails-from-the-past-week", "title": "Surface unanswered emails from the past week", "summary": "One practitioner notes that the builder wanted to recreate Affinity's Unanswered Emails tab powered by the Gmail API. Devin struggled with authentication, so he wrote that himself in Cursor. It produced a working function, a front end, and a public deployment in one late-night session.", "agent": "Devin", "topic": "Software Development", "source": "Blog", "url": "https://jamesin.substack.com/p/hello-world-meet-devin", "prompt": "In this repo, surface unanswered emails from the past week. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/surface-unanswered-emails-from-the-past-week.html" }, { "id": "read-and-edit-word-excel-and-powerpoint-files", "title": "Read and edit Word, Excel, and PowerPoint files", "summary": "Documented elsewhere: officeCLI is a single binary with no Office install needed. Running its install command adds a skill to detected agents such as Claude Code, Cursor, Windsurf and GitHub Copilot. The README shows sample decks, Word documents and spreadsheets that it says agents made with no templates or manual editing.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48807225", "prompt": "In this repo, read and edit Word, Excel, and PowerPoint files. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/read-and-edit-word-excel-and-powerpoint-files.html" }, { "id": "patch-annoying-software-behavior-by-pointing-an-agent-at-it", "title": "Patch annoying software behavior by pointing an agent at it", "summary": "Community report: the builder pointed coding agents at software that annoyed them. For vmconnect.exe not going fullscreen after login, the agent debugged the problem and assembled a hook system that leaves Microsoft's files untouched. Both fixes reportedly worked, though a few rounds of telling the model to do better were sometimes needed.", "agent": "Codex", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50030987", "prompt": "In this repo, patch annoying software behavior by pointing an agent at it. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/patch-annoying-software-behavior-by-pointing-an-agent-at-it.html" }, { "id": "give-coding-agents-git-native-persistent-memory", "title": "Give coding agents git-native persistent memory", "summary": "Documented elsewhere: you build a Go binary, then run a bootstrap command on a project. It creates a knowledge/ folder of Markdown files with YAML frontmatter, an agent skill, and an AGENTS.md. The README claims search under 300µs, about 4ms to validate 50+ concepts, and an 80% token reduction.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49581240", "prompt": "In this repo, give coding agents git-native persistent memory. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/give-coding-agents-git-native-persistent-memory.html" }, { "id": "find-exploitable-bugs-in-smart-contracts", "title": "Find exploitable bugs in smart contracts", "summary": "A published walkthrough shows researchers assembled SCONE-bench from 405 historically exploited contracts. Each agent ran in a Docker sandbox with a forked local blockchain, bash with the Foundry toolchain, and a file editor. Across the 405 contracts, the models exploited 207 in simulation.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46115214", "prompt": "Infra task — find exploitable bugs in smart contracts. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 3, "page": "https://agentsightings.com/case/find-exploitable-bugs-in-smart-contracts.html" }, { "id": "triage-failed-github-actions-runs-and-self-heal-flaky-tests", "title": "Triage failed GitHub Actions runs and self-heal flaky tests", "summary": "As described in the source, the builder assembled an OpenClaw agent over a weekend that watches GitHub Actions for failed runs and reads the logs and test output. It classifies each failure as flaky, a real regression or an environment issue. Time-to-diagnosis fell from 45 to 6 minutes, and flakiness dropped from 8% to 0.", "agent": "OpenClaw", "topic": "Software Development", "source": "Blog", "url": "https://suneetmalhotra.com/blog/openclaw-production-ai-agent-runtime-2026", "prompt": "In this repo, triage failed GitHub Actions runs and self-heal flaky tests. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 1, "page": "https://agentsightings.com/case/triage-failed-github-actions-runs-and-self-heal-flaky-tests.html" }, { "id": "source-and-screen-candidates-and-reply-over-whatsapp", "title": "Source and screen candidates and reply over WhatsApp", "summary": "From the linked report, openClaw runs on a dedicated machine such as a Mac Mini. A 6 AM booked task uses the browser skill to visit chosen GitHub repos, pull contributors, filter for recent activity and send a Telegram digest. The guide says API costs run roughly $10 to $30 a month for light use and $100 to $200 for heavy use.", "agent": "OpenClaw", "topic": "Software Development", "source": "Blog", "url": "https://www.glozo.com/blog/openclaw-for-recruiters", "prompt": "In this repo, source and screen candidates and reply over WhatsApp. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 1, "page": "https://agentsightings.com/case/source-and-screen-candidates-and-reply-over-whatsapp.html" }, { "id": "vibe-code-a-pull-request-dashboard-across-azure-devops-repos", "title": "Vibe-code a pull request dashboard across Azure DevOps repos", "summary": "Architecture came from ChatGPT; Junie inside WebStorm then built an Azure DevOps PR dashboard across four repos—approvals, conflicts, comments—in roughly three hours, with YouTrack wired in and PATs kept local. The team adopted it the same day.", "agent": "ChatGPT", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46721215", "prompt": "Build a small dashboard that aggregates open PRs across these Azure DevOps repos, highlighting approvals, conflicts, and comment threads. Keep secrets local and show a working read-only view before any write APIs.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/vibe-code-a-pull-request-dashboard-across-azure-devops-repos.html" }, { "id": "verify-spice-simulations-against-a-real-oscilloscope", "title": "Verify SPICE simulations against a real oscilloscope", "summary": "Documented elsewhere: lucas Gerads gave Claude Code two MCP servers: one for a LeCroy oscilloscope and one wrapping spicelib for SPICE simulation. The demo uses a trivial RC filter driven by a simple microcontroller. The post says the setup became very valuable for validating SPICE circuits and models, and it removed tedious data analysis such as time-axis normalization and alignment.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47801255", "prompt": "Infra task — verify SPICE simulations against a real oscilloscope. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/verify-spice-simulations-against-a-real-oscilloscope.html" }, { "id": "validation-agent-that-stops-after-three-tries", "title": "Validation agent that stops after three tries", "summary": "Brex's PR validation agent deploys services, runs integration tests, patches failures up to three times, then leaves a human-readable blocker comment.", "agent": "Cursor", "topic": "DevOps & Infra", "source": "Blog", "url": "https://www.brex.com/journal/agent-automations-for-big-migrations", "prompt": "Monitor this PR's CI and deploy. If tests fail, apply the matching skill and retry up to three times. If still blocked, comment with root cause and stop. Never merge.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/validation-agent-that-stops-after-three-tries.html" }, { "id": "upgrade-remix-to-react-router-overnight", "title": "Upgrade Remix to React Router overnight", "summary": "Kent C. Dodds pointed a Cursor background agent at migration docs, deleted old patches, fixed routing against route output, and woke up to a working upgrade PR.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://kentcdodds.com/blog/how-i-used-cursor-to-migrate-frameworks", "prompt": "Upgrade this project from Remix v2 to React Router v7. Look up the official migration guides first, delete obsolete patch files, verify with `npx react-router routes` against main, and open a PR.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/upgrade-remix-to-react-router-overnight.html" }, { "id": "turn-tickets-into-merged-pull-requests", "title": "Turn tickets into merged pull requests", "summary": "Community report: optio is a self-hosted tool you run on Kubernetes. You assign it a GitHub Issue, Linear ticket or Jira card. The README says the pipeline runs end to end, squash-merging when CI is green and the review is done, then closing the linked issue and recording cost.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47520220", "prompt": "In this repo, turn tickets into merged pull requests. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/turn-tickets-into-merged-pull-requests.html" }, { "id": "trade-stocks-via-robinhood-mcp", "title": "Trade stocks via Robinhood MCP", "summary": "Community report: the setup was a Robinhood MCP for an agentic trading challenge against $VOO. The ChatGPT agent sold TSM shares and bought HOOD shares. No results or shortfalls are described.", "agent": "ChatGPT Agent", "topic": "DevOps & Infra", "source": "X", "url": "https://x.com/dankulous/status/2085026696764227820", "prompt": "Infra task — trade stocks via Robinhood MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/trade-stocks-via-robinhood-mcp.html" }, { "id": "track-investments-over-time-via-claude-code-and-robinhood-mcp", "title": "Track investments over time via Claude Code and Robinhood MCP", "summary": "Documented elsewhere: claude Code covered track investments over time via Claude Code and Robinhood MCP. requests information on obtaining Claude Code's connection to Robinhood through MCP to continue monitoring investments following researching or trading; a question, not a conclusive conclusion.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/RobinhoodApp/comments/1vu1olv/tips_for_tracking_investments_over_time_with_rh", "prompt": "Infra task — track investments over time via Claude Code and Robinhood MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/track-investments-over-time-via-claude-code-and-robinhood-mcp.html" }, { "id": "test-devin-on-integrations-migration-and-security-review", "title": "Test Devin on integrations, migration and security review", "summary": "Observed in the wild: answer.AI gave Devin, which works through Slack in its own Docker environment with a browser, editor and shell, about 20 real tasks. These included generating and uploading synthetic data to Braintrust, migrating a Python project to nbdev, and a security review of a repo under 700 lines. The Braintrust integration was abandoned and redone in Cursor.", "agent": "Devin", "topic": "DevOps & Infra", "source": "Blog", "url": "https://www.answer.ai/posts/2025-01-08-devin", "prompt": "Infra task — test Devin on integrations, migration and security review. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/test-devin-on-integrations-migration-and-security-review.html" }, { "id": "test-api-endpoints-in-postman-and-report-results", "title": "Test API endpoints in Postman and report results", "summary": "Real-world thread: user supplied Comet with context on the API payloads and details, then let it handle testing in Postman. Comet generated multiple test payloads, executed the endpoint tests itself, and produced a final report after the run. Comet completed the tests and delivered the report with no further input required.", "agent": "Perplexity Comet", "topic": "Software Development", "source": "X", "url": "https://x.com/ai_for_success/status/1995164144509784334", "prompt": "In this repo, test API endpoints in Postman and report results. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/test-api-endpoints-in-postman-and-report-results.html" }, { "id": "split-ui-and-backend-across-desktop-agents", "title": "Split UI and backend across desktop agents", "summary": "A developer runs Codex desktop for backend and architecture while Claude Code desktop handles UI and Figma-to-code via MCP.", "agent": "Codex", "topic": "Software Development", "source": "Blog", "url": "https://dev.to/taruntomar122/my-actual-ai-coding-setup-in-2026-and-how-i-decide-what-to-use-for-what-44oh", "prompt": "Backend agent: design the API and data model for this feature. Frontend agent: implement the UI from the Figma MCP once the API contract is in api.md. Do not share a working tree.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/split-ui-and-backend-across-desktop-agents.html" }, { "id": "ship-a-product-in-72-hours", "title": "Ship a product in 72 hours", "summary": "Seventy-two-hour crunch: three SpaceX engineers + Grok Bot fleet. Scoreboard read 433 pull requests from an empty repo; bug repro and merges were agent-led, while migrations/deploys stayed human-only.", "agent": "Grok Bot", "topic": "Software Development", "source": "X", "url": "https://x.com/1920web1080/status/2101658383958876623", "prompt": "In this empty repo, drive toward a shippable product over the next 72 hours. Prefer tiny PRs, reproduce failures before fixing, and stop for approval on migrations, deploys, or anything public.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/ship-a-product-in-72-hours.html" }, { "id": "self-host-services-on-a-home-server", "title": "Self-host services on a home server", "summary": "Real-world thread: jordan Fulghum put Ubuntu Server and Tailscale on a Beelink mini PC and SSHed in from his laptop. He installed Claude Code on the server and described outcomes in plain language. Fourteen containers run on under 10% CPU and about a third of the memory.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46580326", "prompt": "Infra task — self-host services on a home server. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/self-host-services-on-a-home-server.html" }, { "id": "run-sandboxed-claude-code-fleet-sharing-files-via-mcp", "title": "Run sandboxed Claude Code fleet sharing files via MCP", "summary": "Claude Code farm, each worker jailed. File I/O only via MCP to an agentfiles:// fake disk; the orchestrator alone talks to AWS. Credentials stay outside the sandboxes; every call is logged.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49782293", "prompt": "Design a sandboxed agent fleet that shares files only via MCP on a virtual filesystem. Keep cloud credentials in the orchestrator, log every tool call, and do not expose raw AWS access to the agents.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/run-sandboxed-claude-code-fleet-sharing-files-via-mcp.html" }, { "id": "run-multi-agent-llm-financial-trading-analysis", "title": "Run multi-agent LLM financial trading analysis", "summary": "Real-world thread: you install the repo, set an API key for an LLM provider, and pick a ticker and date in the CLI or through the Python TradingAgentsGraph call. Analyst agents cover fundamentals, sentiment, news and technicals. The source reports no benchmark results.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49605822", "prompt": "In this repo, run multi-agent LLM financial trading analysis. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/run-multi-agent-llm-financial-trading-analysis.html" }, { "id": "run-openclaw-bots-for-repo-upkeep-note-taking-and-team-slack-help", "title": "Run OpenClaw bots for repo upkeep, note-taking and team Slack help", "summary": "As described in the source, from the linked report: and in Slack summarize meeting notes and answer team questions, following runs OpenClaw bots that maintain a personal repo, take notes and send news summaries.", "agent": "OpenClaw", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47795202", "prompt": "In this repo, run OpenClaw bots for repo upkeep, note-taking and team Slack help. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/run-openclaw-bots-for-repo-upkeep-note-taking-and-team-slack-help.html" }, { "id": "run-openclaw-agents-for-terraform-infra-and-gitops-from-telegram", "title": "Run OpenClaw agents for Terraform infra and GitOps from Telegram", "summary": "One practitioner notes that openClaw shows up in a write-up about run OpenClaw agents for Terraform infra and GitOps from Telegram. The linked post is the primary source for steps and outcomes.", "agent": "OpenClaw", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/openclaw/comments/1spb1jz/my_openclaw_agents_were_great_until", "prompt": "Infra task — run OpenClaw agents for Terraform infra and GitOps from Telegram. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/run-openclaw-agents-for-terraform-infra-and-gitops-from-telegram.html" }, { "id": "run-llm-assistants-over-company-data", "title": "Run LLM assistants over company data", "summary": "From the linked report, n8n shows up in a write-up about run LLM assistants over company data, with figures like 8. The linked post is the primary source for steps and outcomes.", "agent": "n8n", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/n8n/comments/1r3qalu/most_ai_agent_workflows_are_just_glorified_ifelse", "prompt": "In this repo, run LLM assistants over company data. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/run-llm-assistants-over-company-data.html" }, { "id": "review-github-pull-requests-for-bugs-and-security", "title": "Review GitHub pull requests for bugs and security", "summary": "Case study takeaway: with the gh CLI authenticated and the Hermes gateway running, you first ask Hermes in chat to fetch a PR diff and review it. You then add a code-review skill with a severity-based output format, and teach it team conventions through memory. The source gives no review results.", "agent": "Hermes Agent", "topic": "Software Development", "source": "X", "url": "https://x.com/AgentSparko/status/2106704313657569409", "prompt": "In this repo, review GitHub pull requests for bugs and security. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/review-github-pull-requests-for-bugs-and-security.html" }, { "id": "reverse-engineer-binaries-in-ghidra", "title": "Reverse-engineer binaries in Ghidra", "summary": "Community report: A Ghidra plugin starts an HTTP server on localhost, and a Python bridge exposes it to MCP clients such as Claude or Cursor. The agent decompiles functions, follows call graphs and cross-references, and renames, retypes and comments in batches. The README now lists 253 tools, not 110.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50058850", "prompt": "Infra task — reverse-engineer binaries in Ghidra. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/reverse-engineer-binaries-in-ghidra.html" }, { "id": "repair-formal-proofs-for-a-verified-garbage-collector", "title": "Repair formal proofs for a verified garbage collector", "summary": "Real-world thread: codex had repository access, edited Rocq proof files, ran targeted make builds, and Leaned on a rocq-mcp server to inspect proof states. It repaired the VST proofs first, then the graph-isomorphism theorem. The branch compiled and merged upstream as PR 30.", "agent": "Codex", "topic": "DevOps & Infra", "source": "Blog", "url": "https://arxiv.org/pdf/2606.21167", "prompt": "Infra task — repair formal proofs for a verified garbage collector. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/repair-formal-proofs-for-a-verified-garbage-collector.html" }, { "id": "rename-a-core-type-across-a-monorepo", "title": "Rename a core type across a monorepo", "summary": "A Builder.io engineer handed Claude Code a TypeScript type rename across a monorepo and let it finish in one session while they context-switched.", "agent": "Claude Code", "topic": "Software Development", "source": "Blog", "url": "https://www.builder.io/blog/cursor-vs-claude-code", "prompt": "Rename type to across this monorepo. Update imports, tests and docs. Run the test suite after each major package and summarize remaining references.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/rename-a-core-type-across-a-monorepo.html" }, { "id": "queue-maintenance-and-bug-fixes-for-cursor-background-agents", "title": "Queue maintenance and bug fixes for Cursor background agents", "summary": "From the linked report, zachary Proser authorized Cursor's GitHub app for his organizations. Cursor then cloned the repos into sandboxed containers, where the agents ran commands and stood up branches. By the time his coffee was done, most tasks were finished or ready for review.", "agent": "Cursor", "topic": "Software Development", "source": "Blog", "url": "https://zackproser.com/blog/cursor-agents-review", "prompt": "In this repo, queue maintenance and bug fixes for Cursor background agents. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/queue-maintenance-and-bug-fixes-for-cursor-background-agents.html" }, { "id": "produce-a-track-in-ableton-live-by-talking", "title": "Produce a track in Ableton Live by talking", "summary": "One practitioner notes that the MCP server lets Codex run Python inside Ableton Live's object model, plus assembled-in tools for common tasks. In the demo, The builder sent chat prompts asking for an EDM song with macOS \"say\" vocals, chiptune sounds and 80s drum machines. Complete live sets were assembled from scratch in a few minutes, and follow-up prompts refined them.", "agent": "Codex", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47999656", "prompt": "Infra task — produce a track in Ableton Live by talking. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/produce-a-track-in-ableton-live-by-talking.html" }, { "id": "point-a-computer-using-bot-at-any-repo", "title": "Point a computer-using bot at any repo", "summary": "Linked example of point a computer-using bot at any repo. In the thread, commenters describe Grok Bot as a general computer-powered by agent rather than a repo-tied cloud coder.", "agent": "Grok Bot", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/cursor/comments/1vsf5de/cursor_cloud_vs_grok_bots", "prompt": "In this repo, point a computer-using bot at any repo. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/point-a-computer-using-bot-at-any-repo.html" }, { "id": "play-mayor-in-simcity-through-an-api", "title": "Play mayor in SimCity through an API", "summary": "From the linked report, you connect your own agent to a headless Micropolis city simulator, either through an MCP server or a REST API. You give it a short brief, for example a small city with reliable power and room to grow, and the agent plays mayor. The site reports 406 mayors, 1,902 cities assembled and about 28 million total population.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=46946593", "prompt": "In this repo, play mayor in SimCity through an API. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/play-mayor-in-simcity-through-an-api.html" }, { "id": "migrate-a-saas-from-aws-to-digitalocean", "title": "Migrate a SaaS from AWS to DigitalOcean", "summary": "From the linked report, the developer asked Claude Code to build GitHub Actions workflows that bootstrap DigitalOcean: droplet, managed Postgres, Spaces, Docker setup. Claude read failed run logs with the gh CLI, located the cause, and patched the workflows. The builder says the migration took four hours with zero downtime, moving 29 tables and 3000+ rows.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Blog", "url": "https://dev.to/anand_rathnas_d5b608cc3de/how-claude-code-helped-me-migrate-from-aws-to-digitalocean-in-4-hours-with-live-traffic-hmg", "prompt": "Infra task — migrate a SaaS from AWS to DigitalOcean. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/migrate-a-saas-from-aws-to-digitalocean.html" }, { "id": "manage-nixos-server-configs", "title": "Manage NixOS server configs", "summary": "Someone keeps their self-hosted NixOS machines in a config repo with Claude Code, but blocks nixos-rebuild switch and applies each reviewed diff by hand.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=50017667", "prompt": "In this NixOS config repo, propose the smallest change for my request, show the diff, and never run nixos-rebuild switch. I will apply approved changes myself.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/manage-nixos-server-configs.html" }, { "id": "let-an-agent-extend-its-own-code-inside-a-docker-sandbox", "title": "Let an agent extend its own code inside a Docker sandbox", "summary": "From the linked report, miguel, assembled on Claude and the Agno framework, runs inside Docker with the project mounted read-only and only its own code directory writable. A host-side runner snapshots git, gives the agent its source plus the next capability, then validates changes with AST, JSON schema and import checks. It finished all 10 seed capabilities, wrote its own checklist, and reached 21+ capabilities.", "agent": "Claude", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47329087", "prompt": "Infra task — let an agent extend its own code inside a Docker sandbox. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/let-an-agent-extend-its-own-code-inside-a-docker-sandbox.html" }, { "id": "let-a-voice-receptionist-schedule-appointments-via-mcp", "title": "Let a voice receptionist schedule appointments via MCP", "summary": "As described in the source, the commenter's team runs a custom MCP server exposing tools such as list_appointments, schedule_appointment and cancel_appointment against their CRM. An ElevenLabs voice agent, which covers speech-to-text, the LLM and text-to-speech, connects to it over a Twilio phone line. The source is a short explanatory comment and reports no results, numbers or shortcomings.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49560285", "prompt": "Infra task — let a voice receptionist schedule appointments via MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/let-a-voice-receptionist-schedule-appointments-via-mcp.html" }, { "id": "let-claude-read-apple-health-and-fitbit-data-via-mcp", "title": "Let Claude read Apple Health and Fitbit data via MCP", "summary": "Claude Code covered let Claude read Apple Health and Fitbit data via MCP. The poster used a hosted MCP connector instead of a self-hosted server.", "agent": "Claude Code", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeHomies/comments/1uiey1q/if_you_want_claude_to_actually_read_your_apple", "prompt": "Infra task — let Claude read Apple Health and Fitbit data via MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/let-claude-read-apple-health-and-fitbit-data-via-mcp.html" }, { "id": "hunt-github-repos-that-leak-secrets-for-leads", "title": "Hunt GitHub repos that leak secrets for leads", "summary": "A privacy-product founder used Claude Code to search public GitHub for repos that expose sensitive values, then scored them as leads for a data-masking tool.", "agent": "Claude Code", "topic": "Software Development", "source": "Lenny's Newsletter", "url": "https://www.lennysnewsletter.com/p/everyone-should-be-using-claude-code", "prompt": "Search public GitHub for repos that appear to commit API keys or tokens and also show evidence of coding-agent use. Rank the top 20 by priority and include a LinkedIn URL when you can find one.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/hunt-github-repos-that-leak-secrets-for-leads.html" }, { "id": "have-copilot-coding-agent-write-and-push-code", "title": "Have Copilot coding agent write and push code", "summary": "From the linked report, this is a GitHub community feedback thread on the Copilot coding agent, not a single walkthrough. The original poster assigned issues to the agent and watched it work. The original poster located the agent good at context and code, but its first PRs were weak without instructions, and it couldn't read attachments or org PR links.", "agent": "GitHub Copilot", "topic": "Software Development", "source": "GitHub", "url": "https://github.com/orgs/community/discussions/170528", "prompt": "In this repo, have Copilot coding agent write and push code. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/have-copilot-coding-agent-write-and-push-code.html" }, { "id": "have-claude-collect-names-from-a-wikipedia-page-into-a-file", "title": "Have Claude collect names from a Wikipedia page into a file", "summary": "Community report: the poster Leaned on Claude Computer Use to control Firefox, go to Wikipedia, search for a topic, then identify all the names on the page and save them into a text file. From the comments, they ran Anthropic’s provided Docker image locally with their API key, and the task completed in about a minute with no manual editing described. It seemed to work for this simple extraction task.", "agent": "Claude computer use", "topic": "DevOps & Infra", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeAI/comments/1gat8i7", "prompt": "Infra task — have Claude collect names from a Wikipedia page into a file. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/have-claude-collect-names-from-a-wikipedia-page-into-a-file.html" }, { "id": "give-coding-agents-compiler-accurate-find-usages-for-c", "title": "Give coding agents compiler-accurate Find Usages for C#", "summary": "Community report: you install a .NET global tool and run it on a .sln or .csproj. It loads the project through MSBuild and asks Roslyn to resolve every symbol. The README's example is an internal method whose single compiler-resolved caller was a test, which shows how test-only usage can be spotted.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49667188", "prompt": "In this repo, give coding agents compiler-accurate Find Usages for C#. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/give-coding-agents-compiler-accurate-find-usages-for-c.html" }, { "id": "give-agents-a-multi-engine-math-kernel-via-mcp", "title": "Give agents a multi-engine math kernel via MCP", "summary": "Real-world thread: mathKernel runs as an MCP server (mathkernel-mcp, stdio, 162 math_ tools). The model parses and plans, and the kernel does the computing across SymPy, Z3, Lean, mpmath and numba/CUDA. The source gives no benchmark or outcome numbers.", "agent": "Custom agent", "topic": "DevOps & Infra", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49592366", "prompt": "Infra task — give agents a multi-engine math kernel via MCP. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/give-agents-a-multi-engine-math-kernel-via-mcp.html" }, { "id": "fix-a-broken-delete-button-in-a-github-repo", "title": "Fix a broken Delete button in a GitHub repo", "summary": "Community report: after giving Jules access to the GitHub repo, The builder picked the repo and branch and asked it to fix the broken Delete button. The requirements were to match the Delete button in another module and to disable deletion after two hours. Jules produced the code changes and the branch appeared in GitHub, and it wrote test cases that nobody asked for.", "agent": "Gemini", "topic": "Software Development", "source": "Blog", "url": "https://calvin.my/posts/fixing-a-bug-using-ai-with-google-jules", "prompt": "In this repo, fix a broken Delete button in a GitHub repo. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/fix-a-broken-delete-button-in-a-github-repo.html" }, { "id": "find-and-fix-flaky-tests-in-a-broken-ci-pipeline-overnight", "title": "Find and fix flaky tests in a broken CI pipeline overnight", "summary": "With CI logs in reach, Claude Code tracked a rolling 30-day pass rate, chased the noisiest flakes, built minimal repros, and tried fixes overnight. Over a few weeks the pipeline shrank by about 20 minutes and master pass rate climbed ~35% from roughly 40%, though some suggested patches were thrown out on review.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47970174", "prompt": "In this repo, measure flaky tests from CI history, prioritize the worst offenders, attempt minimal repros and fixes overnight, and open draft PRs. I will review before anything merges.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/find-and-fix-flaky-tests-in-a-broken-ci-pipeline-overnight.html" }, { "id": "draft-pull-request-reviews-for-you-to-edit-and-send", "title": "Draft pull request reviews for you to edit and send", "summary": "According to the write-up, the poster assembled Cerber to watch GitHub for pull requests requesting their review, run Claude Code through Someone’s existing CLI login, and prepare draft reviews in a local web UI. The agent produces a summary, change walkthrough, and proposed inline comments; Someone can discuss findings with it, rewrite or delete comments, then manually send the review from their own account. It helped with a queue that had grown to 15 PRs and avoided unreviewed AI comments being posted straight to GitHub.", "agent": "Claude Code", "topic": "Software Development", "source": "Reddit", "url": "https://www.reddit.com/r/ClaudeCode/comments/1wp0zkk/i_built_a_claude_code_review_inbox_for_the_prs", "prompt": "In this repo, draft pull request reviews for you to edit and send. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/draft-pull-request-reviews-for-you-to-edit-and-send.html" }, { "id": "diagnose-kubernetes-alerts", "title": "Diagnose Kubernetes alerts", "summary": "A published walkthrough shows in a Mattermost thread, a diagnostic report is posted by an n8n agent that is triggered by Alertmanager and queries Kubernetes, Grafana, and other MCP servers.", "agent": "n8n", "topic": "DevOps & Infra", "source": "Blog", "url": "https://community.n8n.io/t/ai-alert-assistant-automated-incident-diagnostics-with-5-mcp-servers-alertmanager-ai-agent-mattermost/285369", "prompt": "Infra task — diagnose Kubernetes alerts. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/diagnose-kubernetes-alerts.html" }, { "id": "create-accounts-buy-domains-and-deploy-without-a-human", "title": "Create accounts, buy domains, and deploy without a human", "summary": "According to the write-up, someone installs the Stripe CLI with the Stripe Projects plugin, logs in to Stripe, and runs the project init command. Then they prompt their agent to build something and deploy it to a new domain. The post describes the flow as taking an agent from nothing to a deployed production app in one shot, with no dashboard visits, copied API tokens or card entry.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=48031684", "prompt": "In this repo, create accounts, buy domains, and deploy without a human. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/create-accounts-buy-domains-and-deploy-without-a-human.html" }, { "id": "configure-a-local-ai-lab-and-build-a-knowledge-graph-by-chat", "title": "Configure a local AI lab and build a knowledge graph by chat", "summary": "As described in the source, per this overview, Ivan Fioravanti showed Hermes Agent setting up a local AI lab (liteLLM, Postgres, Prometheus, Grafana) through conversation. Separately, Alvaro Cintas had Hermes install Gbrain, an open-source project from Garry Tan, add it as an MCP server, and query it for entity-aware recall as a personal knowledge graph. The source names both setups as working demos.", "agent": "Hermes Agent", "topic": "DevOps & Infra", "source": "Blog", "url": "https://kie.ai/blog/what-is-hermes-agent", "prompt": "Infra task — configure a local AI lab and build a knowledge graph by chat. Inspect current config, propose a diff, and wait for approval before applying or restarting anything.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/configure-a-local-ai-lab-and-build-a-knowledge-graph-by-chat.html" }, { "id": "codex-mobile-pr-for-a-tiny-lint-fix", "title": "Codex mobile PR for a tiny lint fix", "summary": "A reviewer notes OpenAI Codex in the mobile app can turn a Slack-style message into a small pull request, handy for trivial fixes away from a desk.", "agent": "Codex", "topic": "Software Development", "source": "Blog", "url": "https://www.asad.pw/ai-agents-experiences-with-manus-operator-and-more/", "prompt": "From my phone: fix the failing lint on main for file , open a PR, and keep the diff under 20 lines.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/codex-mobile-pr-for-a-tiny-lint-fix.html" }, { "id": "catch-intent-conflicts-between-parallel-coding-agents", "title": "Catch intent conflicts between parallel coding agents", "summary": "As described in the source, foremerge is a local CLI and MCP server that Claude Code, Codex or Cursor agents are wired to. Each agent registers and publishes its intent with semantic scopes such as symbol:PaymentService before editing, then claims that scope. The second agent's published intent immediately raised a HIGH replace_vs_extend advisory, with no files changed.", "agent": "Claude Code", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=49789356", "prompt": "In this repo, catch intent conflicts between parallel coding agents. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/catch-intent-conflicts-between-parallel-coding-agents.html" }, { "id": "build-sqlite", "title": "Build SQLite", "summary": "From the linked report, custom agent shows up in a write-up about build SQLite. The linked post is the primary source for steps and outcomes.", "agent": "Custom agent", "topic": "Software Development", "source": "Hacker News", "url": "https://news.ycombinator.com/item?id=47031268", "prompt": "In this repo, build SQLite. Read relevant code, apply a minimal patch, run available checks, and summarize the diff. Stop before merge or deploy.", "added": "2026-10-15", "interest": 0, "page": "https://agentsightings.com/case/build-sqlite.html" } ] }